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Manager of Production & Programming
Calgary Pride, Calgary, Alberta
Calgary Pride is a not-for-profit organization that has been serving Calgary since 1990 and remains a vital part of the local gender and sexually diverse community, positioning Calgary as a 2SLGBTQ+ destination for both national and international visitors.Our mandate is to advance visibility and inclusion for Calgary's gender and sexually diverse communities; to do this, we endeavour to build strong community partnerships, implement ongoing programs like Reading with Royalty (story-time program for ages 0-12), Queerly Festive (Free holiday dinner & show), Evolve: Pride Amplified (Queer & Trans Youth Fundraiser) and produce Calgary's premier celebration of diversity, Calgary Pride Week, Parade & Festival.Role & ResponsibilitiesThis newly created, paid position will work within a collaborative leadership team, reporting to the Board of Directors. They will be primarily responsible for all the logistical and technical requirements, production elements, and infrastructure associated with the annual Pride Parade & Festival and year round programming.Year round programmingEnsure all major logistical requirements, production elements, and infrastructure are in place for Calgary’s Pride’s annual events and programs, including critical paths, production schedules, and show flows, risk management, accessibility, and environmental plans.Virtual Festival & Parade for 2021Manage the production and execution of online broadcasting including the final product of 5X20 Min “Pride Cast” in August 2021, and 8-10 Hours for Parade day on September 5, 2021Logistical support of artists including show flow development, artist transportation, technical rider advancement, audio/visual coordination, scenic/staging developmentIT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Logistical support for the #OurPride fundraising programming in 2021In person Festival & Parade (anticipated for 2022)Liaising with City of Calgary Departments, agencies and contractors to ensure all necessary documents, permits, licensing and inspections are acquired, in compliance, completed and in place in alignment with all timelines, including road closures, building permits, and site electrical.Specific focus will be given to managing and executing logistical elements of the in-person Parade , in collaboration with the Board of Directors with committees, including application management, float/participant staging plans and community notification plans.Specific focus will be given to managing and executing logistical elements for the in person festival, in collaboration with the operations leadership team and volunteer committees, including site plan development (CAD drafting), contractor and market vendor booking/coordination.Logistical support for liquor service including sales workflows, product selection, ordering, delivery and returns coordination.Logistical support of equipment including POS, cash handling, refrigeration, service, etc.IT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Qualifications Please clearly demonstrate in your application how you meet the following qualifications:Familiarity with Calgary Pride’s mandate and programming.A post-secondary degree, certification or equivalent experience in one or more areas including, Business Administration, Event Production, Communications, Project Management or Technical Production.Film production, and video editing experienceComfort working with streaming platforms and applicable digital studio software (YouTube, Facebook Live, StreamYard, etc.)Possess interpersonal skills required when working with both technical and non-technical personnel at various levels within the organizationFlexible schedule and ability to set hours as neededPossess a passion for the community, and demonstrate an understanding of current challenges and opportunities within gender and sexually diverse communitiesExperience in, or understanding of, including a diversity, equity and inclusion lens into all programming include the annual Pride Festival and Parade.Ability to appreciate unique experiences of queerness, particularly as this relates to intersectional barriers to access and inclusion.Aptitude to critically think, work with complexity, and prioritize changing demands.Calgary Pride is an equal opportunity employer, is strongly committed to diversity, equity, and inclusion, and encourages applications from gender and sexually diverse candidates, racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, and others who may contribute to organizational diversification of ideas.Terms of employment: This position will be on a contract basis for one year (with possibility of extension pending funding), at an average of 37.5 hours/week, and will be allowed some flexibility in work schedule, in consultation with the Board of Directors. In addition, the workload will be variable due to Calgary Pride programming and special initiatives. The successful candidate is expected to manage their time accordingly and take overtime hours as time in lieu at the earliest available opportunity.Submit your application, cover letter and resume no later than Friday April 30, 11:59 p.m. Mountain Time Here: https://bit.ly/3eca30TDO NOT APPLY BY EMAILWe thank those applicants who are interested in this position; however, only those candidates selected for an interview will be contacted.Job Type: Full-timeSalary: $55,000.00 per yearBenefits:Casual dressEmployee assistance programPaid time offWork from homeSchedule:Monday to FridayOvertimeWeekendsWork remotely:YesCOVID-19 precaution(s):Remote interview processSocial distancing guidelines in placeVirtual meetings 
Senior Product Manager - Digital Platform Health
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Senior Product Manager - Digital Platform Health, you will focus on maintaining and advancing the overall health of Staples Canada's digital platform. This position ensures that Staples Canada's digital platform and all connecting systems & technologies are operating at peak performance daily - this is an impactful and highly visible role within our organization. You will be required to review and setup the foundational process, systems, & technology to enable the ability to identify and drive data-driven decisions that help customers succeed within our digital platform. You will participate in setting strategy alongside the entire digital product management team and will touch on everything from APIs to user research to linking tickets and cases to our broader corporate strategy - so a strong technical background alongside strong business acumen is a must. This role will also have a significant opportunity to expand the scope of this portfolio. Each day will be challenging, fast paced, meaningful and rewarding. Specifically, you will: •Own all aspects related to digital platform health reporting and required development. •Develop communications & platform ticketing processes / technology. •Drive project prioritization decisions and clearly communicates direction and priorities across all stakeholders (sales, marketing, customer service, and technology). •Develop monitoring dashboards that can demonstrate the health of the digital platform. •Identify new features and functionality to develop. •Conduct stakeholder interviews, user research, and data analyses. •Write and prioritize requirement stories / develops business cases where required. •Provide routine and transparent product updates to executive level stakeholders via formal presentations and written communication. •Understanding of feature vs. platform focused priorities. •Stay informed of industry trends and best practices related to digital platform management. Some of what you need •5+ years' experience in a related field (Digital Product Management) •3+ years' hands-on technical experience •3+ years' experience at an eCommerce company •Prior direct/indirect people management experience an asset •Experience with both Agile and an understanding of Scrum/Kanban. •Demonstrated success in working within cross functional teams and effective project management and analytical/decision-making skills •BS/BA degree or equivalent (MBA an asset) •Agile certification an asset •Experience with site ticketing tools (eg. JIRA, DevOps, Zendesk) & modern digital analytics suites (Eg. Adobe, Google Analytics). •Familiarity with digital platform dashboard development & reporting •Strong analytical and data-driven decision making •Customer centric mindset •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •Office environment •Option to work remotely •Travel required, 10% within Canada and USA
Regional Administrative Manager Toronto Office
International Fastline Forwarding Inc., Mississauga, ON, CA
International Fastline Forwarding Inc. is a provider of both domestic and international shipping solutions. We offer a complete range of efficient transportation, logistics, and supply chain management services to meet the changing demands of businesses both internationally and domestically. The company’s core products and services include: International Transportation (Ocean, Air) with Customs Brokerage, Door Delivery, Trucking, Warehousing, Insurance and other logistic services.International Fastline Logistics Team is expanding and we are seeking a Regional Administrative Manager Toronto Office to organize and coordinate administration duties and office procedures. Our Regional Administrative Manager should be able to ensure the smooth running of the Toronto office and help to improve company procedures and day-to-day operation.Reporting directly to company Director in Vancouver, this role will create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, providing information to employees, hiring and firing, and communication between the Toronto office and headquarter in Vancouver, BC.Responsibilities:- Serve as the point person for office duties including: Maintenance, Mailing, Supplies, Equipment, Bills,- Schedule meetings with headquarter in Vancouver, BC;- Organize the office layouts and order stationery and equipment;- Maintain the office condition and arrange necessary repairs;- Partner with HR to update and maintain office policies as necessary;- Organize office operations and procedures;- Coordinate with IT department on all office equipment;- Ensure that all items are invoiced and paid on time;- Manage contract and price negotiation with office vendors, service providers and office lease;- Manage office G & A budget, ensure accurate and timely reporting;- Assist in the onboarding process for new hires;- Address employees queries regarding office management issues;- Manage and liaise with facility management vendors, including cleaning, catering and security services.Qualifications:· Bachelor’s degree in Business Administration or related administrative services field;· Knowledge of Office Administrator responsibilities, systems and procedures;· A minimum of 3 years’ experience in a similar leadership role;· Excellent time management, problem solving, attention to detail and organizational skills;· A creative mind with an ability to suggest improvement;· Strong technology skills including MS Office suite.Please send a current resume and cover letter outlining an overview of how you will leverage your previous expertise to ensure success in this role.The position will be full time (35 hours/week) and permanent with an hourly wage of $46.15/hour.Please submit your resume to apply . ONLY candidates chosen for an interview will be contacted. Please do not contact the company directly. No agencies please.
Environmental Services Aide (Housekeeping Aide / Laundry Aide)
Prairie Mountain Health, Gilbert Plains, MB
QUALIFICATIONS * Grade 9 education (MB Standards) * Other combinations of suitable education and experience may be considered * Demonstrated dexterity, and efficient work methods * Demonstrated organizational skills, and the ability to work independently * Demonstrated problem solving and decision making skills * Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment * Demonstrated knowledge and competence of skills and concepts related to the position * Demonstrated communication skills * Ability to respect and promote confidentiality * Ability to perform the duties of the position on a regular basis * Ability to respect and promote a culturally diverse population * Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team POSITION SUMMARY: Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities according to related policies and procedures and any government regulations and legislation: assists in all aspects of laundry and housekeeping services in accordance with established standards, procedures, and infection control guidelines; prioritizes and completes all duties, inspections, and inventory responsibilities within established timeframes and schedules; performs all duties in a manner that enhances patient and workplace safety. RESPONSIBILITIES: Overview: Assists in the training and/or orientation of Environmental Services staff and students. Assumes responsibility for following departmental procedures to ensure consistency and quality of service is maintained throughout the Environmental Services Departments. Cleans assigned areas in accordance with current established cleaning schedules and infection control guidelines. Prioritizes and completes extra cleaning duties within established timeframes and in accordance with current cleaning schedule. Conducts daily tours of areas of responsibility prior to end of shift, inspecting each area for cleanliness. Ensures all equipment is clean and operating efficiently. Performs duties of washing, mopping, waxing, vacuuming, polishing, and dusting using appropriate equipment and products. Cleans bed frames and mattresses as scheduled and required. Collects waste and washes waste receptacles. Clean and maintain housekeeping carts including restocking. Performs duties of collecting, sorting, washing, drying, folding, and transporting linen and clothing. Cleans and processes laundry and linen in accordance with established standards, procedures, and infection control guidelines. May be required to make minor repairs to laundry and linen as required. Distributes laundry and linen as appropriate. Restocks supplies in all areas, as assigned and required. Assists with inventory procedures. Assists/participates in department quality control audits and procedures. Other duties as assigned.
Environmental Services Aide (Housekeeping Aide / Laundry Aide)
Prairie Mountain Health, Souris, MB
QUALIFICATIONS * Grade 9 education (MB Standards) * Other combinations of suitable education and experience may be considered * Demonstrated dexterity, and efficient work methods * Demonstrated organizational skills, and the ability to work independently * Demonstrated problem solving and decision making skills * Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment * Demonstrated knowledge and competence of skills and concepts related to the position * Demonstrated communication skills * Ability to respect and promote confidentiality * Ability to perform the duties of the position on a regular basis * Ability to respect and promote a culturally diverse population * Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team POSITION SUMMARY: Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities according to related policies and procedures and any government regulations and legislation: assists in all aspects of laundry and housekeeping services in accordance with established standards, procedures, and infection control guidelines; prioritizes and completes all duties, inspections, and inventory responsibilities within established timeframes and schedules; performs all duties in a manner that enhances patient and workplace safety. RESPONSIBILITIES: Overview: Assists in the training and/or orientation of Environmental Services staff and students. Assumes responsibility for following departmental procedures to ensure consistency and quality of service is maintained throughout the Environmental Services Departments. Cleans assigned areas in accordance with current established cleaning schedules and infection control guidelines. Prioritizes and completes extra cleaning duties within established timeframes and in accordance with current cleaning schedule. Conducts daily tours of areas of responsibility prior to end of shift, inspecting each area for cleanliness. Ensures all equipment is clean and operating efficiently. Performs duties of washing, mopping, waxing, vacuuming, polishing, and dusting using appropriate equipment and products. Cleans bed frames and mattresses as scheduled and required. Collects waste and washes waste receptacles. Clean and maintain housekeeping carts including restocking. Performs duties of collecting, sorting, washing, drying, folding, and transporting linen and clothing. Cleans and processes laundry and linen in accordance with established standards, procedures, and infection control guidelines. May be required to make minor repairs to laundry and linen as required. Distributes laundry and linen as appropriate. Restocks supplies in all areas, as assigned and required. Assists with inventory procedures. Assists/participates in department quality control audits and procedures. Other duties as assigned.
Environmental Services Aide (Housekeeping Aide / Laundry Aide)
Prairie Mountain Health, Carberry, MB
QUALIFICATIONS * Grade 9 education (MB Standards) * Other combinations of suitable education and experience may be considered * Demonstrated dexterity, and efficient work methods * Demonstrated organizational skills, and the ability to work independently * Demonstrated problem solving and decision making skills * Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment * Demonstrated knowledge and competence of skills and concepts related to the position * Demonstrated communication skills * Ability to respect and promote confidentiality * Ability to perform the duties of the position on a regular basis * Ability to respect and promote a culturally diverse population * Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team POSITION SUMMARY: Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities according to related policies and procedures and any government regulations and legislation: assists in all aspects of laundry and housekeeping services in accordance with established standards, procedures, and infection control guidelines; prioritizes and completes all duties, inspections, and inventory responsibilities within established timeframes and schedules; performs all duties in a manner that enhances patient and workplace safety. RESPONSIBILITIES: Overview: Assists in the training and/or orientation of Environmental Services staff and students. Assumes responsibility for following departmental procedures to ensure consistency and quality of service is maintained throughout the Environmental Services Departments. Cleans assigned areas in accordance with current established cleaning schedules and infection control guidelines. Prioritizes and completes extra cleaning duties within established timeframes and in accordance with current cleaning schedule. Conducts daily tours of areas of responsibility prior to end of shift, inspecting each area for cleanliness. Ensures all equipment is clean and operating efficiently. Performs duties of washing, mopping, waxing, vacuuming, polishing, and dusting using appropriate equipment and products. Cleans bed frames and mattresses as scheduled and required. Collects waste and washes waste receptacles. Clean and maintain housekeeping carts including restocking. Performs duties of collecting, sorting, washing, drying, folding, and transporting linen and clothing. Cleans and processes laundry and linen in accordance with established standards, procedures, and infection control guidelines. May be required to make minor repairs to laundry and linen as required. Distributes laundry and linen as appropriate. Restocks supplies in all areas, as assigned and required. Assists with inventory procedures. Assists/participates in department quality control audits and procedures. Other duties as assigned.
Environmental Services Aide (Drivers License Required)
Prairie Mountain Health, Swan River, MB
QUALIFICATIONS * Grade 10 education (MB Standards) * Other combinations of suitable education and experience may be considered * Demonstrated dexterity, and efficient work methods * Province of Manitoba Class 5 Drivers Licence, or equivalent from province of residence, and access to a personal vehicle to provide service within Prairie Mountain Health * Demonstrated organizational skills, and the ability to work independently * Demonstrated problem solving and decision making skills * Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment * Demonstrated knowledge and competence of skills and concepts related to the position * Demonstrated communication skills * Ability to respect and promote confidentiality * Ability to perform the duties of the position on a regular basis * Ability to respect and promote a culturally diverse population * Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team POSITION SUMMARY: Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities according to related policies and procedures and any government regulations and legislation: assists in all aspects of laundry and housekeeping services in accordance with established standards, procedures, and infection control guidelines; prioritizes and completes all duties, inspections, and inventory responsibilities within established timeframes and schedules; performs all duties in a manner that enhances patient and workplace safety. RESPONSIBILITIES: Overview: 1. Assists in the training and/or orientation of Environmental Services staff and students. 2. Assumes responsibility for following departmental procedures to ensure consistency and quality of service is maintained throughout the Environmental Services Departments. 3. Cleans assigned areas in accordance with current established cleaning schedules and infection control guidelines. 4. Prioritizes and completes extra cleaning duties within established timeframes and in accordance with current cleaning schedule. 5. Conducts daily tours of areas of responsibility prior to end of shift, inspecting each area for cleanliness. 6. Ensures all equipment is clean and operating efficiently. 7. Performs duties of washing, mopping, waxing, vacuuming, polishing, and dusting using appropriate equipment and products. 8. Cleans bed frames and mattresses as scheduled and required. 9. Collects waste and washes waste receptacles. 10. Clean and maintain housekeeping carts including restocking. 11. Performs duties of collecting, sorting, washing, drying, folding, and transporting linen and clothing. 12. Cleans and processes laundry and linen in accordance with established standards, procedures, and infection control guidelines. 13. May be required to make minor repairs to laundry and linen as required. 14. Distributes laundry and linen as appropriate. 15. Restocks supplies in all areas, as assigned and required. 16. Assists with inventory procedures. 17. Assists/participates in department quality control audits and procedures. 18. Other duties as assigned.
Environmental Services Aide (Housekeeping Aide / Laundry Aide)
Prairie Mountain Health, Brandon, MB
QUALIFICATIONS * Grade 9 education (MB Standards) * Other combinations of suitable education and experience may be considered * Demonstrated dexterity, and efficient work methods * Demonstrated organizational skills, and the ability to work independently * Demonstrated problem solving and decision making skills * Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment * Demonstrated knowledge and competence of skills and concepts related to the position * Demonstrated communication skills * Ability to respect and promote confidentiality * Ability to perform the duties of the position on a regular basis * Ability to respect and promote a culturally diverse population * Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team POSITION SUMMARY: Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities according to related policies and procedures and any government regulations and legislation: assists in all aspects of laundry and housekeeping services in accordance with established standards, procedures, and infection control guidelines; prioritizes and completes all duties, inspections, and inventory responsibilities within established timeframes and schedules; performs all duties in a manner that enhances patient and workplace safety. RESPONSIBILITIES: Overview: Assists in the training and/or orientation of Environmental Services staff and students. Assumes responsibility for following departmental procedures to ensure consistency and quality of service is maintained throughout the Environmental Services Departments. Cleans assigned areas in accordance with current established cleaning schedules and infection control guidelines. Prioritizes and completes extra cleaning duties within established timeframes and in accordance with current cleaning schedule. Conducts daily tours of areas of responsibility prior to end of shift, inspecting each area for cleanliness. Ensures all equipment is clean and operating efficiently. Performs duties of washing, mopping, waxing, vacuuming, polishing, and dusting using appropriate equipment and products. Cleans bed frames and mattresses as scheduled and required. Collects waste and washes waste receptacles. Clean and maintain housekeeping carts including restocking. Performs duties of collecting, sorting, washing, drying, folding, and transporting linen and clothing. Cleans and processes laundry and linen in accordance with established standards, procedures, and infection control guidelines. May be required to make minor repairs to laundry and linen as required. Distributes laundry and linen as appropriate. Restocks supplies in all areas, as assigned and required. Assists with inventory procedures. Assists/participates in department quality control audits and procedures. Other duties as assigned.
Group Product Manager - Home Financing
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel . Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth . Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO's broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Group Product Manager - Home Financing
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Researches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel. Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMOs broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling). Breaks down strategic problems and analyzes data and information to provide insights and recommendations. Ability to use Ensures alignment between values and behaviour that fosters diversity and inclusion. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders. Acts as a subject matter expert on relevant regulations and policies. Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholders Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements. Conducts independent analysis and assessment to resolve strategic issues. Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements Determines and provides recommendations on product lifecycle. Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment Designs and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations. Conducts complex market research, competitive intelligence, and data analysis. Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes. Monitors key product performance and growth metrics to identify trends and recommend action plans. Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute. Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Develops and implements action plans that meet financial and growth metrics. Develops problem evaluation frameworks and defines research approach. Assesses customer/consumer and channels analysis and develops recommendations. Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales. Continuously improves processes to identify issues and deliver optimal customer experience. Works with partners to develop salesforce training and materials and manages change. Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products. Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and procedures Strong knowledge of product delivery infrastructure systems and underlying product interdependencies. In-depth retail and business banking environmental awareness / understanding. In-depth risk management associated with new and existing product development and management. Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements. Verbal & written communication skills - Expert. Analytical and problem-solving skills - Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Building business cases - in-depth Researching market trends in-depth/Expert Relationship management in-depth/Expert Capital management - good Analytics and reporting Expert Product marketing in-depth Negotiation skills good Software and systems architecture knowledge good/in-depth Financial Understanding good/in-depth Able to manage ambiguity. Data driven decision making - In-depth / Expert. Compensation and Benefits: $84,000.00 - $156,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Manager, Sales Contract Administration & Compliance
Teck Resources, Toronto, ON
Job Summary: Reporting to the Vice President, Marketing & Logistics, the Manager, Sales Contract Administration & Compliance is responsible for managing the distributed team of contract and sales administrators and the team's customs and trade compliance activities for Teck's concentrate and refined metals product sales. The successful candidate will be responsible for leading the team in the efficient and economic delivery of all Teck concentrate and refined metal product sales worldwide. From contract creation, order-taking, sourcing & booking material, this role will ensure the accurate customs & shipping documentation, and all invoicing through to final settlement including delivery of product to customer sites! We are specifically looking for a teammate with outstanding interpersonal skills, able cooperate with individuals with a diverse set of backgrounds and levels of expertise, and with superb mentorship abilities. Don't miss out on this exciting opportunity to be part of one of Canada's leading mining companies and join our team! Responsibilities: Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Cooperate with the sales directors/managers/marketing representatives Lead and mentor team regarding contract creation and shipments from mine/port/smelter and other points of origin to the warehouse, ocean terminal and customer Manage team to provide outstanding consistent customer service & execution by ensuring that all documentation including contracts, sales orders, invoicing and hedging on mismatch PFR QP's are complete, accurate and presented in accordance with the sales agreements reached between customers and Teck's sales team Develop and implement sales execution systems and controls in accordance with applicable compliance and governance policies, including International Financial Reporting Standards (IFRS), Sarbanes Oxley (SOX), Canada Border Services Agency (CBSA), and U.S. Customs and Border Protection (CBP) Investigate sales execution issues and violations to resolve cause, recommend appropriate remediation actions, liaison between parties involved to achieve resolution, and take vital steps to prevent future violations Collaborate with sales, management, accounting, risk, legal, internal audit, treasury (hedging) and other departments as needed Collaborate efficiently with the sales managers and other external collaborators to achieve Commercial objectives (netbacks / returns, inventory, DSO, hedge risk management, etc.) and find cost effective solutions to problems that may impede customer deliveries, paperwork and contract execution issues Closely collaborate with IS, accounting and management to match our business processes to TML's various system applications e.g. understand impact of actions on business processes Apply TML's sales policies and procedures and assist in establishing them. Interpret, lead, integrate and apply various business related rules and regulations with respect to Customs/Import/export regulations Qualifications: A minimum of ten years' of work experience working with customers in a B2B environment (commodities and/or logistics) A business degree from an accredited university preferably supported by an accounting/professional designation (CPA, CA, CMA, CGA, MBA-Finance) to ensure compliance with IFRS, GAAP, statutory and legal requirements Working level Spanish would be an asset CTCS or CCS designations are preferred Proficient in MS Office and a good understanding of SAP (ECC6) and Microsoft Dynamics CRM is preferred Previous experience working in an international corporate environment (supporting executive-level decision-making, implementing cross-organizational initiatives, and contributing to matrix-management environments) Skills in project management and oversight involving multiple external partners Able to lead, empower and challenge a team to achieve team objectives Proficient interpersonal skills with ability to work with multiple external partners including sales, employees, customers, service providers and internal departments. Outstanding organizational skills with the ability to prioritize activities to meet both internal and external deadlines A standout colleague who is comfortable working in a fast-paced environment Solid understanding of supply and delivery of products including production scheduling, logistics and hedging Knowledge and comprehension of technical and legal terms in letters of credit, shipping documents and sales contracts Knowledge of customers' needs and how products, services and processes affects their needs Able to travel internationally as required Why join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.Salary Range: At Teck, we believe in fostering an inclusive and equitable workplace where every individual is treated with respect. We aim to create an environment of trust and accountability, where both current and prospective team members can confidently engage in discussions about their employment and compensation that will contribute to our shared success. Providing remuneration details illustrates our commitment to transparent and equitable compensation practices.About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for the six consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. #LI-JK1 Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Contract Manager, Coal Mining, Marketing Manager, Internal Audit, Legal, Mining, Marketing, Finance Apply now »
Senior Product Manager - Service
Coveo Solutions inc., Quebec City, QC
The Mastermind Behind the Killer Features  As a Senior Product Manager, you will work with multiple teams to help influence our product roadmap. You will work in close collaboration with your product manager and be THE reference in identifying all the latest trends on the market and shaping our new functionalities, making them more innovative than ever! Furthermore, you’ll work closely with our R&D development teams, translating client requirements into technical activities and ensuring a good understanding of the functionalities’ orientations and business objectives.   You will contribute to the roadmap of our Service line of business, which improves Self-Service and Agent Assisted Service experiences in complex service environments, and includes features like Case Assist, the Insight Panel, and integrations for Salesforce, Slack and In-Product Experiences. As our Senior Product Manager, you will:  Grab a cup of coffee and hop on a call to gather feedback from a major account. Stay on the line with the account manager to discuss takeaways. Spend a few minutes reading a competitor’s latest product briefing to see where they stand against our offering. This can be key in roadmap prioritization! Spend some time with one of our biggest clients to make sure they are properly trained in using our solution, and help our customer success team deploy the latest feature updates. Meet with engineering leads to talk about the specs of the latest enhancements you’ve been defining for the last few weeks. Hold a call with our product marketers to work on messaging, sales collateral and service offerings that are aligned with the latest improvements. Here is what will qualify you for the role: A great product manager is exceptionally good at gathering intelligence, can strategize, and knows the technical and business lingo to work alongside with an elite engineering team AND business teams. He/She also has a go-getter mentality to make things happen, is resourceful and ready to get technical. Most of all, we will be looking for: 5-8 years of experience in product management. A technology enthusiast. Someone who loves getting out of their comfort zone. Extremely good business acumen. What would make you stand out: Knowledge of Salesforce (a huge plus!). Industry experience with service or support. Strong communicator. Strong team player. From collaborating with your fellow product managers, to aligning with stakeholders and developers. And of course... a keen interest with AI solutions!  Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable. Send us your application, we want to hear from you! Join the Coveolife!  We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Environmental Consultant
WSP Canada, Sarnia, ON
The Opportunity:Our team is growing, and as a result WSP's Earth & Environment group is currently seeking an Experienced Environmental Project Manager to join our Environment team in Sarnia, Ontario . The position will help deliver existing projects and develop new business opportunities. The WSP Environment team consists of a dynamic team of environmental engineers, geoscientists, engineers/geoscientists in training, and environmental technologists/technicians with strong technical skills and existing client relationships.You will have the opportunity to manage and contribute to a variety of exciting contaminated lands and waste management related projects of varying size and complexity, along with the potential for exposure to projects in other areas of Earth & Environment, including hydrogeology (e.g., aggregates).Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSPWhat you can expect to do here: You demonstrate a "Safety-First" focus and act as a positive role model to your colleagues when you: Prepare and adhere to site-specific health and safety plans to mitigate or eliminate risks to you, WSP's clients, employees, and the public; Identify and report potential and existing site hazards, near loss incidents and loss incidents. You will manage and support projects related to industrial and landfill compliance monitoring and hydrogeology. Ideally, you'll have some experience in: Hydrogeological and hydrological monitoring and assessments; Landfill gas monitoring and assessments; Preparation of annual monitoring reports; and Project management. You'll be involved with managing and executing projects related to our Contaminated Lands services, including Phase I ESAs, Phase II ESAs and/or site remediation to support Risk Assessments and Record of Site Conditions (Ontario Regulation 153/04), as well as for general due diligence purposes. Knowledge and experience with Ontario Regulation 406/19 (On-Site and Excess Soil Management) is an asset. You will be expected to supervise and coach junior colleagues in their daily work, and engage independently with clients and contractors; with the support and direction of the Team Lead and other senior team members. In the office, You will develop work programs, conceptual site models and prepare proposals. You will act as a point of contact for clients, with emphasis on building long-term relationships. You will manage projects from the proposal stage through to delivery and project close-out, including schedule and budget control, client communication and invoicing support. You will also be responsible for preparation of project documentation (e.g., health and safety and other planning documentation) and coordination of subcontractors and equipment for field programs. You will prepare high quality technical reports and accurately analyze and interpret analytical data. You will also carry out review of data interpretation and reporting deliverables, as prepared by more junior staff. You will collaborate with other disciplines within WSP with respect to multi-faceted / multi-disciplinary projects. You will have an opportunity to participate with senior staff in client engagement, business development and long-term business strategies. Formal mentoring is part of our team. You will have access to senior mentors and training to ensure your growth at WSP. In turn, you are expected to mentor junior to intermediate staff, help them grow and contribute to our success. In the field, your work will include, but may not be limited to, supervision and training of more junior staff with their soil logging and sampling, surveying, groundwater and surface water sampling, stream flow measurements, soil vapour sampling and indoor air sampling. You may, on occasion, be called upon to carry out such field tasks on an as needed basis. In keeping with our culture of technical excellence, we expect that you maintain excellent project records and that you perform and record work tasks as requested efficiently and accurately while adhering to current industry standards and regulatory requirements. Strong communication skills (written and verbal) are essential!We'd love to hear from you if you... You'll have completed a post-secondary degree in environmental, geological, civil, or water resources engineering, or related discipline. Have at least 5 to 7 years of relevant working experience in the field of environmental site assessment (Phase I ESA, Phase II ESA, Record of Site Conditions), with strong knowledge of relevant regulations (O.Reg. 153/04, O.Reg. 406/19). You will ideally have previous experience successfully managing groundwater compliance monitoring programs. You are a licensed P.Eng / P.Geo or working toward a P.Eng / P.Geo. You are comfortable interacting with clients, contractors, other internal project managers, and the public. Are prepared to spend at least part of your time in the field as part of support the development of more junior staff; You have a demonstrated ability to work independently with minimal supervision. You're able to work in a fast-paced environment and flexible to work on a wide variety of projects, tasks and assignments, responding easily to changing priorities. Previous experience in consulting would be an asset. Have excellent communication skills (verbal, written), strong attention to detail and a passion for health and safety. You have working knowledge of Microsoft Office products. You are willing to travel within Ontario as required. You have a vehicle with appropriate insurance coverage and hold a valid "G-Level" Ontario Driver's License.
Manager Field Operations
Rogers, Vancouver, BC
Manager Field Operations Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:Who we're looking for:We have an exciting opportunity for a Manager, Field Operations, reporting to the Director, Field Operations. The successful candidate will be accountable for assisting with the day-to-day operations of the Field Operations department supporting and ensuring that a high level of customer service is provided to our customers.The Manager, Field Operations will be responsible for leading, developing, and motivating a team of highly skilled field operations technicians to ensure customer experience and technician craft expectations. They will also be accountable for growth and training talent, leading the technician team and helping the Directors decide and drive priorities in the region. What you'll do: Manage and mentor people - recruitment and staffing, coaching and mentoring, employee development, performance management, compensation recommendations Build and engage relationships with our family of employees and customers - daily communication with team members, monitoring engagement levels Identify and remove any barriers to the team or the business Manage and grow the business - roll out of new products, processes and tools; identifying opportunities for improving business Contribute daily to the delivery of an exceptional customer experience - handling customer escalations, monitoring work quality, and providing daily support to the team Be knowledgeable of and ensure team adheres to all applicable Health & Safety regulations Conduct regular site visits to assess operational performance, address challenges, and ensure compliance with safety regulation Create, manage, and adhere to operational and capital budgets What you bring: Knowledge of CATV, CATV plant maintenance, construction, planning, installations and service experience is a key element of this role Supervisory training and/or experience with a strong track record of team building is an asset Strong communication skills including presenting ideas, public speaking to large audiences, writing various types of documents for internal and external audiences, facilitating effective meetings Strong decision making skills and demonstrate good judgment Goal oriented and motivated with the ability to work with the public Ability to handle multiple tasks and work well under pressure to meet specific deadlines Working knowledge of MS Office and Internet applications is required Ability to work various shifts including evenings, weekends, and statutory holidays Must possess and maintain a valid driver's license and be able to provide a driver's abstract annually What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Growth & Development Opportunities: Self-driven career development programs (E.g. MyPath program) Rogers First: priority in applying to internal roles of interest Wellness Programs: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Low or no-cost fitness membership with access to virtual classes Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. Schedule:Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location:1155 East 6 Avenue (7767), Vancouver, BC Travel Requirements: Up to 10% Posting Category/Function: Field Operations & Installation Requisition ID: 305002 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: Vancouver, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Operations Manager, Performance Management, Equity, Network, Telecom, Operations, Human Resources, Finance, Technology Apply now »
Manager, Everyday Banking Program Delivery
BMO, Toronto, ON
Application Deadline: 04/14/2024Address:33 Dundas Street WestWe're focused on building solutions that help our customers make real financial progress with differentiated products, services, offers and experiences and you could be part of it. Drawing from a foundational understanding of customer behaviour and expectations, you will help design, develop, and launch new products and services that deliver leading experiences for our customers and in turn, new revenue for the business. As Manager, Everyday Banking Program Delivery, you will bring a diverse set of solutions to market by leading the end-to-end build in collaboration with a broad cross-functional team. Key Accountabilities:Banking and Product Domain Expertise Understands 'multi-channel' retail banking and how products present opportunities to transform (e.g., industry, customer expectations, regulatory shifts, technology shifts, competitor shifts)Participates in and evaluates customer / consumer insights and channel information, market research and competitive analysis associated with assigned programs, products/servicesRecommends self serve and assisted channel solutions for a portfolio of banking products based on analysis of opportunities, issues and implications for the businessDesigns, develops, and launches new or enhanced products and services end to end through the program delivery lifecycleCustomer Experience (Multi-channel) Leverages a deep understanding of the customer to drive problem definition spaceUnderstands principles of design thinking and how to interpret qualitative and quantitative feedback and how it informs designUses data and design principles within a design system frameworkPrioritizes according to customer needs in design solutionsStrategic Planning Assists in the development of strategic plansIdentifies emerging issues and trends to support decision-makingAble to define goals, the path to achieve goals and the trade-offs implied by those choicesForesees the long-range consequences or implications of different optionsGrooms a 'backlog' with the strategy in mind; can connect work to the broader strategic priorities of the company (LOB strategies; channel strategies)Ability to explain a 'backlog' within a strategic framework; able to defend choices and explain whyTechnical System Depth / Expertise Provides recommendations on products in the context of the delivery lifecycle (e.g., SDLC)Maintains current knowledge of core product systems and enabling technology architecture, including market trends and the evolution of technologyHas a working understanding of the solution design and internal system constraintsProvides specialized consulting, analytical and some technical supportLeading Cross-Functional Teams Able to lead through influence in partnership with stakeholders to drive an outcomeAble to mobilize a team through empowermentBrings a track record of delivery of high-impact product / service experiencesManages vendor relationships and external partnershipsData Driven Decision-Making Monitors key product performance and growth metrics to identify trends and potential actionsUses data to drive prioritization / 'backlog' decisions and able to articulate value to customer and the BankBreaks down strategic problems, and analyses data and information to provide customer experience insights and recommendationsInforms business cases and assists with strategic roadmaps for banking products and services, including project and budget approvalsStakeholder Management Delivers clear, effective communication and takes responsibility for understanding othersFosters co-operation, collaboration, and communication to facilitate consensus and accomplish tasksWorks with partners to smoothly manage and sustain change as new solutions are deliveredRisk Management Able to effectively partner with Corporate Support Areas to effectively manage risk in Waterfall and Agile frameworksChallenges assumptions in risk decisions and ways of workingHelps to define and ensure risk management controls and processes are implementedLeads the definition and implementation of solution requirements to ensure they accurately reflect business requirements and systems functionalityQualifications:Knowledge Prior experience developing and delivering high-impact product / service experiencesPrior business and product management experience including product design, profit/loss, functionality, industry and regulatory requirementsIn-depth retail banking environmental awareness / understanding with a multi-channel lens, particularly digital & emergingUnderstanding of core product systems and enabling technology architecture; the evolution of technology Understanding of principles of design thinking and how to interpret qualitative and quantitative feedback and how it informs design Analytical and financial acumen to develop fact-based business cases and inform decision makingExperience leading and delivering complex projects within tight timelines using both waterfall and agile frameworksStrong external focus with ability to synthesize trends and keep pace in highly changing retail banking businessSkills Strong collaborator who is not afraid to speak up Exceptional communications skills - both written and verbal Drives results Customer-first mindset Ability to influence without direct authority Comfortable with ambiguity Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Store manager - retail
2189154 Alberta Ltd o/a Xpress Lube & Tire, Nisku, AB, CA
Title:Store manager - retailJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$38.46/ Hour, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:411 Airport RdNisku, ABT9E 0V5(1 Vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience2 years to less than 3 yearsGreen job Help - Green job - HelpThe employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.Work settingRetail businessResponsibilitiesTasksManage staff and assign dutiesDevelop and implement marketing strategiesPlan budgets and monitor revenues and expensesResolve issues that may arise, including customer requests, complaints and supply shortagesPlan, organize, direct, control and evaluate daily operationsSupervision3-4 people5-10 peopleAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailCombination of sitting, standing, walkingPersonal suitabilityHardworkingPositive attitudeOrganizedTeam playerEmployer: 2189154 Alberta Ltd o/a Xpress Lube & TireHow to applyBy emailBy mail411 Airport RdNisku, ABT9E 0V5
Fairmont Gold Manager
Fairmont Hotels and Resorts, Lake Louise, Any
Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionWhat you will be doing:Demonstrate a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests through attention to detail and recognitionProvide exceptional Concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available servicesDevelop and maintain strong guest relationships to ensure Fairmont Gold loyaltyHandle all Fairmont Gold comments/concerns. Collect this feedback to improve on quality of Fairmont Gold Service and ProductDevelop and maintain contact with business partners, concessionaires, local community and counterparts of Fairmont Gold throughout Fairmont Hotels and ResortsDevelop an engaged, enthusiastic and guest driven team through recruitment, training, personal and professional development and recognitionProvide guidance and motivation to the Fairmont Gold teamDevelop/update job descriptions, JTC's, training manuals, systems and procedures for all positions are clearly documented and easily accessibleEnsure that Guest and Colleague concerns are resolved in a professional and timely mannerCoach and mentor colleagues. Creating an environment that allows colleagues to exceed guest expectations and provide a path for career development with Fairmont Hotels and ResortsConduct performance management in a timely mannerEstablish effective goals, measurements and action plans for the department; EES, GSI, H&S, ECO, Richey and FinancialRepresentative on the Fairmont President's Club hotel wide committee ensuring guest expectations are met and exceededMaintain/Exceed company core standards for Fairmont Gold Product and ServiceEffective and timely interaction with all Hotel departments including participation and representation in hotel wide meetings /committees as requiredMember of the hotel revenue management team (Yield)Maximization of revenue by balancing daily A.R.R. and occupancyWork with Revenue Manager, Reservations Manager, Director of F&B, Sales Manager & Front Office Manager to ensure strategies are in place to maximize Fairmont Gold revenue opportunitiesMaintain department efficiency/productivityInvolvement in annual operations budget -expenses, staffing levels and productivityComplete month end commentaries with outlook and planning toward future monthsCrisis management and BCP plans for the departments of Fairmont GoldExecute departmental Health & Safety mandate including WCB policies and practicesEnsure existing Environmental initiatives are adhered to and new ideas submitted when possibleDepartmental payroll administrationQualificationsYour skillset includes:Minimum of 2 years, 4 Diamond Hotel Concierge or Front Office Leadership experienceMember of Clefs d'Or an assetProven commitment to Guest Service and exceeding guest expectationsProven ability to effectively lead, motivate and develop your teamStrong guest service orientation and training skills backgroundHighly motivated, organized, goal and results oriented individual who thrives under pressureExcellent organizational, written/verbal communication and interpersonal skillsProfessional in presentation and demeanorComprehensive knowledge of Front Office operations, policies and proceduresOperational knowledge of Micros Fidelio Opera, Excel and WordPhysical Aspects of Position:Constant standing and walking throughout shiftAdditional InformationVisa Requirements: Applicants must be legally eligible to work in Canada.APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:09 AM
Principal Product Manager - Tech, Amazon Advertising-DSP
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- Bachelor's degree- 8+ years of technical product or program management experience- Experience owning/driving product roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience leading engineering discussions around technology decisions and strategy related to a productDESCRIPTIONAdvertising is a strategic bet for Amazon and is one of the fastest growing business units. Amazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We are strengthening our offering by continuously building and enhancing product capability to improve shopper engagement and advertiser experience.We are looking for a Principal Product Manager (Tech) in the Amazon DSP team for the India market. The north star of the team is to make ADSP the partner of choice for our customers as they seek to achieve their performance marketing and branding objectives. You will be responsible for scaling Ad's product capability in line with the business growth aspirations. This is a hands-on leadership position, seeking individuals who can think big, create structure and effectiveness in ambiguity, draw on their deep dive understanding of the digital Ads landscape. You will work with a dedicated engineering team and will heavily collaborate with WW Ads and India sales & account management stakeholders. You will manage the complete business of your product area including establishing key metrics, setting and meeting goals on business/product metrics, advertiser engagement, and retention. You will be driving key business and CX metrics like advertising revenue, ads utilization and relevance. You will engage with other key teams in India Ads like Demand, Marketing, Sales and Account Management teams. Beyond these, you will have ample opportunities to interact and influence WW Product, Tech, Applied Science teamsKey job responsibilities• Identify product opportunities for the advertisement business using data, customer engagement studies, industry benchmarking and anecdotes. Create detailed near-term and longer-term roadmap for your product area • Build the product roadmap, architecture and capabilities that help improve both advertiser experience (e.g., impressions, brand affinity, engagement, sales,) and shopper engagement (e.g., CTR, relevance). • Build ads supply, creative formats, and targeting enhancements. • Own the go-to-market (GTM) of product features by influencing Marketing narrative and Sales / Account Management processes. • Manage all aspects of project including organizing and planning, estimating, managing resources, tracking and controlling, risk & opportunity, quality, documentation and change management. • Work closely with Tech & Applied science teams to create execution plans and ensure timely delivery of high-quality outputs. • Engage frequently with IN & WW leadership to coordinate complex product initiatives across internal teams and stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through product and business requirements documents.About the teamYou will be part of the IN Ads product team, which has built multiple India first products for advertisers and then scaled worldwide. We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Master's degree- Experience in project management methodologies, business analysis, or process improvement- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authoritySalary: . Date posted: 04/02/2024 10:17 PM
Program Manager - Installments
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAt Amazon Pay, we aim to be Earth's most customer-centric payments service, offering trusted, frictionless, and rewarding payment solutions on and off Amazon. The Credit and Lending team's mission is to bridge the credit gap in India and enable seamless credit for everyone at lowest cost, thus empowering more Indians to fulfill their aspirational consumption needs. This role is for Program Manager - Installments, within Amazon Pay's credit and lending team. The role will drive key initiatives to help scale the installments program and will also manage horizontal capabilities (for e.g. Credit Insurance, KYC) across Amazon Pay Credit and Lending programs.Key job responsibilitiesWe are looking for an experienced Program Manager who is customer centric and data-driven. The role requires collaboration with key external stakeholders (banks, sellers) and internal stakeholders (product managers, category managers, bank alliance partners) to provide best-in-class installments and consumer durable loans experience for our customers. The key responsibilities for this role are: 1. Drive execution and scale of various installment programs including credit card installments, Debit card installments, Card-less EMIs and new form factors like EMI on UPI. 2. Work with ecosystem partners including brands, sellers and lenders to provide No Cost EMI options to customers. 3. Work with Insurance partners to create insurance on installment options for customers, helping them protect against exigencies during loan period. 4. Drive installment related inputs during key sale events enabling customers to benefit from a choice of affordable financing options. 5. Conduct periodic benchmarking exercise to ensure Installment options on Amazon are best in class. Help Product and category teams in execution of No Cost EMI promotions and reconciliation of outstanding dues from sellers and lenders. 6. Own leadership communication on status of key inputs and program initiativesAbout the teamCredit and Lending team at Amazon Payments focuses on solving credit and affordability needs of the customers. We focus on building the most rewarding and most affordable payment instruments for customers while ensuring reliable and trusted payment experience.Credit and Lending business at Amazon Pay serves 1cr+ happy customers through the Amazon Pay Credit card and Amazon Pay Later programs. The Amazon Pay Credit card is the largest co-brand credit card program in India.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/02/2024 10:15 PM
Retail sales manager
1402426 BC Ltd O/A Coquihalla Town Pantry & Triple, Hope, BC, CA
Title:Retail sales managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$35.00 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:587 Old Hope -Princeton HwyHope, BCV0X 1L0(1 vacancies)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience2 years to less than 3 yearsGreen job Help - Green job - HelpThe employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.Work settingRetail businessResponsibilitiesTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesImplement price and credits policiesDetermine merchandise and services to be soldDetermine staffing requirementsLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesPlan budgets and monitor revenues and expensesResolve issues that may arise, including customer requests, complaints and supply shortagesBalance daily transactionsSupervision3-4 peopleAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureAttention to detailCombination of sitting, standing, walkingPersonal suitabilityGoal-orientedPositive attitudeExcellent oral communicationExcellent written communicationTeam playerEmployer: 1402426 BC Ltd O/A Coquihalla Town Pantry & Triple OHow to applyBy emailBy mail587 Old Hope -Princeton HwyHope, BCV0X 1L0