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Technical Support Specialist
Avigilon, Vancouver, BC
Job Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products like Appearance Search and Unusual Motion Detection along with our recently launched Avigilon Blue cloud service platform. You will have the opportunity to contribute to intelligent camera surveillance systems through cutting edge research and software engineering. Avigilon's solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. At Avigilon, you will find a culture of thought-leaders who are passionate about creating exciting new solutions for security and surveillance. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally Overview: Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of technologies. Responsibilities: • Maintain a strong understanding of Avigilon software and products, including cameras, servers, and networks. • Troubleshoot Avigilon hardware and software products over the phone and through remote sessions • Concisely document software, hardware, and network information in a case management system • Provide an exceptional customer experience during calls, emails, chat, and customer escalations • Assist customers with installation, operational, maintenance and or training related inquiries for products and applications • Prioritize between tasks including inbound calls, existing case management, live chat, email requests • Diagnoses mechanical, hardware, software and systems failures using established procedures Qualifications: • Experience in a customer service or technical support role • Exceptional skills in problem solving, time management, and verbal/written communication • Self-motivated and focused with a passion for technology and customer satisfaction • Must be able to quickly learn and understand new ideas and concepts Preference will be given to candidates with the following skills and experience: • Technical Support or contact center experience • Degree, Diploma, or certificates in a related discipline • Prior surveillance industry experience • French, Spanish, Portuguese, or Italian fluency We believe that diversity spawns innovation - the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you
Safety & Asset Protection Advisor
Tolko Industries Ltd., Kamloops, BC
Safety Asset Protection AdvisorHeffley Creek Division - Kamloops, BCWe’re looking for a Safety Asset Protection Advisor (SAPA) to join our Heffley Creek division located in Kamloops, BC. Our Heffley Creek Division produces plywood products for customers around the world so they can build homes, businesses and communities.It's more than just safety. It’s about making sure everyone gets home safe to their families. If you’re a safety professional and want to make a difference, read on to learn more about our exciting opportunity!In this role you will leverage your effective communication and technical skills to coach and lead across all roles within the mill. You will apply your OH&S knowledge to support safety initiatives, investigations, joint health and safety committees, safety programs, emergency response and fire safety plans, and onboarding orientations. You will identify opportunities to engage our workforce and help drive the business forward by encouraging team members to live and breathe our safety programs and work procedures.Core Responsibilities:Supporting and Advising Supervisors/Superintendents in managing day-to-day Equipment Specific/Process Specific Safety RisksOnboarding new hire and conducting New Hire OrientationsTraining/Supporting/Coaching Supervisors, Superintendents and Mill Managers on Safety Leadership Responsibilities-Observations, Investigations, JOHSCs, Safety Program ElementsAdvising on the development, management, and administration of Divisional Safety Program Elements, Emergency Response Plan, Fire Safety PlanSupporting the monthly JOHSC co-chairs in administration of dutiesLiaise with WorksafeBC, Technical Safety BC, Canadian RTC (Railway), and AON on Site Regulatory Compliance issuesParticipate/Lead promotional Health and Safety campaigns at divisionWeekly Safety Metrics Reporting to MM, and to Sector Safety SpecialistsConducting Risk AssessmentsPerforming interdivisional Safety audits within SectorRepresenting Division at Sector Wide Safety Team in developing broad scope Safety ProgramsTraining DevelopmentAssisting with co-ordination of TrainingFacilitate COR auditsAssist Supervisors and Superintendents during incident investigationsFacilitate and develop site specific safe work proceduresSite administrator of safety reporting program (CorePoint)Document control of divisional safety programCoordinate annual hearing tests and hygiene monitoringWork with management and site first aid attendants on first procedures and practicesQualifications:Education, Training, and ExperienceAn OHS Certificate or Diploma3-5 years in a similar roleOr an equivalent combination of education, training, and experienceExperience working in a Manufacturing environment is a strong assetExperience working in Forestry is a strong assetSkills and AbilitiesWorking knowledge of BC Occupational Health and Safety Regulation and the Workers Compensation ActAbility to facilitate presentations in group settingsAbility to apply Health and Safety Management System concepts approachExcellent communication skills, both written and verbalTeam player and ability to work with and through others at all levels of the organizationExcellent active listeningProblem-solving and root cause identificationStrong analytic and decision-makingAbility to influence others and move toward a common vision or goalPhysical ability to perform the duties of the positionIntermediate knowledge with Microsoft Word, Excel and Power PointWe value diversity at Tolko and respect that experience and knowledge come in many forms. Even if you don't think you check every box, please apply. We would love to hear your story and have you grow with us.So, what’s in it for you?You’ll take on an exciting new challenge with supportive team members.You will earn a competitive salary.You will be eligible to participate in Tolko’s bonus program.Competitive benefits and retirement plans come standard, so you don’t have to choose between your bottom line and your wellbeing or your future.You may be eligible for relocation support including community connections so you can live (and play) where you work.Continued development through on the job and classroom training and reimbursement of tuition and membership fees.A positive, innovative, and inclusive work environment.If you want to work in a sustainable, future focused industry, there is no better place than Tolko. Our family has been producing innovative forest products for over 65 years. Our focus remains on sustainably managing our forests and our business for upcoming generations.We want YOU to join our family. Come Grow Here! Apply today at www.tolko.com/careers.Want to know what it’s like to work for Tolko? Hear what our employees have to say!About KamloopsKamloops is in south-central British Columbia and home to 98,000 residents. Residents have been drawn to the area for its safe and quiet neighborhoods, highly rated schools and thriving economic landscape. Bordered by the North Thompson River to the west and Sun Peaks to the east, the city is known for its outdoor life featuring fishing, mountain biking, golf, skiing, and skating. The city offers all amenities and is known as the tournament capital of Canada with over 100 tournaments hosted within the community each year. We honour that the city of Kamloops is the home of the Tk’emlúps te Secwépemc, ‘people of the confluence’, and is part of the Secwépemc traditional territory. Follow us onLinkedIn,Facebook, andTwitterto stay up to date on Tolko news and job postings.To protect the privacy of your personal information, please ensure that when you apply, you are directed to Tolko’s job board athttps://recruiting.ultipro.caor you are accessing Tolko job opportunities through our website atwww.tolko.com/careers.
Workforce Management Lead, Payroll
Magna International, Aurora, ON
Job Number: 62687 Group: Magna Corporate Division: Magna IT Canada - Aurora East Job Type: Permanent/Regular Location: AURORA Work Style: About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary Magna is more than one of the world’s largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape. Role Summary The Workforce Management Lead will be responsible for overseeing time & attendance processes in Ceridian Dayforce for Canada and US Divisions. Key Responsibilities • Develop and maintain the company's time and attendance policies and procedures and ensure compliance with all relevant labor laws and regulations. • Oversee the processing of employee time and attendance records and ensure accuracy and timeliness of payroll processing. • Work closely with HR and payroll teams to resolve any discrepancies or issues related to time and attendance records, providing guidance, training, and support as needed. • Manage and supervise a team of time and attendance specialists, • Develop and implement training programs for employees and managers on time and attendance policies and procedures. • Analyze time and attendance data to identify trends and patterns and make recommendations for process improvements. • Collaborate with IT teams to implement and maintain time and attendance systems and software. • Provide reports on time and attendance metrics to management as needed. • Stay up to date on industry trends and best practices related to time and attendance management. Key Qualifications/Requirements • At least 5 years of experience in time and attendance management • Experience with Ceridian Dayforce required. • Strong knowledge of relevant labor laws and regulations. • Experience with time and attendance systems and software. • Excellent communication, leadership, and interpersonal skills. • Strong analytical and problem-solving skills. • Ability to work independently and as part of a team. • Strong attention to detail and accuracy. Skills and Competencies • Strong planning and organizational skills to meet deadlines with proven ability to manage competing priorities • Maintain sensitive and highly confidential information • Detail oriented with a superior track record of achieving high quality results • Advanced Excel skills for reporting, metrics, and data validation • Ability to foster effective working relationships at all levels internally and with external partners • Experience leading a team through transition and efficiency processes Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Shift Supervisor, Atikokan Sawmill
Produits forestiers Résolu, Atikokan, ON
Focused on both environmental stewardship and financial success, Resolute Forest Products offers promising and fulfilling job opportunities, where motivated individuals have every chance to accelerate their careers. If you are passionate and ready to make a difference, Resolute is the company that will assure you of success. Our Atikokan location in Ontario, Canada is currently seeking talent to fill the position of Shift Supervisor, Atikokan Sawmill. This job is permanent, full-time. Shift Supervisor, Atikokan Sawmill Resolute Forest Products is seeking candidates for the position of Shift Supervisor for our Atikokan wood products operation located in Northwest Ontario outside the community of Atikokan, Ontario. In this role, you will join a team of staff, operators and maintenance specialists during the operation of this facility. In this role you will report directly to the Planer Superintendent, and you are directly responsible to provide shift supervision, and coordination of maintenance activities during daily operation activities. This key role will assist with the efficient, safe lumber finishing production, and related scheduling logistics with the assigned workforce. What you gain by working with us: Competitive salary and annual bonus incentive plan At least three weeks of vacation and three floating holidays; pro-rated to start date & depending upon experience Full range of group insurance from the first day of work Telemedicine services Defined-contribution pension plan with generous employer participation from the first day of work Employee and family assistance program Education assistance program Health club reimbursement program Work Travel Assistance Program Referral bonuses Relocation assistance to the community of Thunder Bay. A workplace based on respect, diversity, and inclusion Your responsibilities: Ensure application of highest Safety standards for sawmill and yard operations Oversee production sector by maximizing the use of materials, personnel and equipment to meet or exceed production goals, quality and financial performance (monitoring and cost reduction). Supervise, direct and guide employees to help them achieve their maximum level of effectiveness; identify and meet their needs for training in their job, health and safety and the environment. Work with supervisors of maintenance (mechanical and electrical) to ensure optimal performance and efficiency of maintenance activities (mechanical & electrical). Ensure product quality meets customer requirements by performing the required inspections, and working with Quality Control and Technical Services to develop programs Identify, recommend and / or implement changes to improve production procedures, equipment performance, working conditions and product quality in order to improve the efficiency of the sector Ensure that all employees work in accordance with the rules, policies, programs and procedures of the Company, and with all applicable laws relating to health and safety and the ISO-14001 processes Perform all administrative tasks (reports: production, maintenance, timesheets, health and safety, performance, training, transfer of personnel, environment, etc.) Ideal profile: Bachelor’s degree, technical diploma, or related industry experience A minimum of 3 to 5 years of equivalent experience Demonstrated progression in leadership roles Excellent communication and interpersonal skills; Ability to work as part of a team, to communicate with all levels of the organization and to adapt quickly to change Strong analytical, organizational and problem solving skills. Knowledge of MS Office, and solid computer skills A self-motivated individual who will work towards Safety & Reliability Excellence Good working knowledge of sawmill and planer mill equipment Your team: Reporting to the Sawmill / Planer department Superintendent, you will be part of a results-oriented team whose members are encouraged to exceed expectations. Hiring for this position is ongoing and will be filled as required. To be considered for this position, please apply today! In order to be eligible for this position, you must be legally entitled to work in Canada for our company. Our new Atikokan Sawmill is located at Sapawe, On which is located 30km east of Atikokan. The community of Atikokan is located 2 hours west of Thunder Bay, ON and 2 hours east of Fort Frances, ON / International Falls, US (for more information about the region, please visit http://atikokaninfo.com/ ) The Atikokan region has many attractions: Admire the landscape for miles and discover the pleasures of golf, canoe / kayaking / boating, hiking, hunting, fishing, skiing or snowmobiling Little Falls Scenic Lookout; enjoy the view and feel the spray of the falls Quetico Provincial Park renowned for its rugged beauty, towering rock cliffs, majestic waterfalls, picturesque rivers and lakes Charleson Recreation Area: This area is great for riding, skiing, and biking Atikokan Bass Classic fishing tournament Resolute Forest Products is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process. Only selected candidates will be contacted. Resolute Forest Products is an equal opportunity employer. Forest products are essential, as are each and every one of our employees and contractors. We take the necessary steps to protect the health and well-being of our employees and to safeguard the integrity of all Resolute facilities. We are all in this together. We are one community. We are #RESOLUTEPROUD Jobs where you grow We are a global leader in the forest products industry offering a dynamic and safe work environment with opportunities and challenges that will help develop your skills. With a diverse range of pulp, paper, tissue and wood products sold in over 70 countries, Resolute owns or operates some 40 facilities, as well as power generation assets, in Canada and the United States. We are a company writing a new story for itself in a rapidly changing industry. We have made important inroads to ensure long-term profitability and to be an environmental supplier of choice. In order to remain a leader in our field, we are looking for individuals who are driven and eager to learn. Come take part of our history and be part of the change! How are we building the Resolute of the future? Find out in our Annual Report, available at resolutefp.com/publications. Join the conversation! Visit The Resolute Blog at blog.resolutefp.com and follow us on LinkedIn, Twitter, and YouTube. 19812 [[titleNOC]] Operations
Education & Certification Specialist
WorkSafeBC, Richmond, BC
Overview Do you have experience in workplace training and development? Are you excited about having the opportunity to make a difference in ensuring the health and safety of British Columbians? We're looking for an Education and Certification Specialist to maintain occupational training and certification standards, develop and revise content for certification standards, and evaluate certification programs. You will play a vital role in our Certification Services department where you'll have the opportunity to support occupational health and safety education, training, and certification that makes a difference in the lives of workers and employers in British Columbia. The Education and Certification Specialist supports the strategic priorities of the Prevention Divisional Services and Credentialing by overseeing, researching, and monitoring the effectiveness of certification, training and credentialing programs mandated by the Workers Compensation Act and Occupational Health & Safety Regulations and providing recommendations as required. In this role you will coordinate surveys, studies and investigations relating to certification, licensing, occupational credentials, and all other related aspects tied to Prevention Divisional Services and Credentialing strategies and initiatives. In conducting the above functions, the Education and Certification Specialist will employ management best practices and quality standards; technology protocols and requirements; ethical and legal regulations; and organizational policies, practices and guidelines. Where you'll work WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position. In this role, you'll work primarily on-site at our Richmond office and occasionally from your B.C. Home. What you'll do Assess, plan, negotiate, organize, monitor, and evaluate all programs and projects related to certification, credentialing, and training support. Define external education, training or certification technology requirements. Develop or analyze assessment strategies that effectively address a variety of unique curriculum approaches and training outcomes. Conduct a job task analysis (JTA) or facilitate developing a curriculum (DACUM) session to ensure that identified competencies are defensible, and meet industry needs, and/or industry standards. Develop quality control and assurance processes and coordinate the implementation by training providers, for content areas cited in the Workers Compensation Act, Occupational Health & Safety Regulation, or Guidelines, requiring standards acceptable to WorkSafeBC. Is this a good fit for you? We're looking for someone who can: Ensure that all products and programs comply with the following: training industry quality standards; ethical and legal regulations; organizational policies, practices and guidelines; and formalized technical writing and editing standards and conventions. Use project management tools and applications to manage project deliverables. Identify and work to resolve problems and issues with a high degree of complexity, including managing complaints related to training providers and ensuring training providers meet contract obligations with respect to the design and delivery of training programs. Escalates issues as required. Use, and develop when required, a systematic methodology for analysis, design, development, implementation (delivery), evaluation, and maintenance on all projects and programs, and implements an evidence-based 'systems' approach to all certification, credentialing and training initiatives. Design and delivers presentations to internal and external stakeholders. Ensure that WorkSafeBC policies and regulations appropriately reflect certification practices and industry needs. Recommends revisions to the Regulation, Guidelines and policies as required. Travel for this position as it may be required on an as needed basis. BC Driver's license is required. Your background and experience A Master's degree in Adult Education, Educational Leadership or a similar specialty and a minimum of 3 years of real time directly related experience in the development and/or management of workplace education programs, including trades or vocational training, labour education, quality assurance, audit, or other similar programs. OR An undergraduate degree in education, the social sciences or a similar specialty AND A Provincial Instructor Diploma (PID). A min. of five (5) years (real time) directly related experience in the development and/or management of workplace education programs, including trades or vocational training, labour education, quality assurance, audit, or other similar programs. We'll consider an equivalent combination of education and experience Important to know Before we can finalize any offer of employment, you must: Confirm you're legally entitled to work in Canada WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we are At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are . Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary of 43.58 - 54.91 , your total compensation package includes: Defined benefit pension plan that provides you with a lifetime monthly pension when you retire 3 weeks of vacation in your first year, with regular increases based on years of service Extensive health care and dental benefits Optional leave and earned-time-off arrangements Development opportunities (tuition reimbursement, leadership development, and more) Learn more: Find out what we offer . Salary: $43.58 - $54.91/hourly Want to apply? Please note that we will be starting assessments prior to the closing date. We encourage all qualified applicants to apply . If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.
Anti-Corruption and Financial Crime Compliance Consultant/Sr Consultant, Deloitte Global Risk
Deloitte,
Job Type: Permanent Work Model:Remote Reference code:126123 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Ottawa, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?What will your typical day look like? Support the annual assessment of Deloitte firm's anti-corruption, Anti-Money Laundering (AML) and trade controls (sanctions and export controls) compliance programs Participate in the periodic review of Deloitte firm anti-corruption and financial crime compliance programs. Support the annual Deloitte firm AML compliance survey process Support the Global Anti-Corruption and Financial Crime pillar leaders in developing guidance and toolkits related to AML, Sanctions and Export controls for Deloitte firms Assist with the project management of various Global Anti-Corruption and Financial Crime Compliance tasks and key initiatives Develop and deliver presentations and communications for various stakeholders Research anti-corruption, AML, sanctions and export controls news and reports to identify trends and regulatory developments around the world Be an effective team player and colleague and work together effectively with other Deloitte Global subject matter experts, functions and key stakeholders Perform other job-related duties as assigned About the teamAt Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make? Global Risk & Brand Protection protects, preserves and enhances the Deloitte brand. We navigate the dynamic risk landscape across the areas of risk management, confidentiality & privacy, cyber security oversight, regulatory, independence & conflicts, and Anti-Corruption/financial crimes. We foster trusting relationships across the Deloitte network through collaboration, facilitation and responsive guidance.Enough about us, let's talk about youYou are someone with: Minimum 2 years of relevant experience. Detail-oriented with strong project management, organization, prioritization and time management skills Ability to work collaboratively in a virtual and cross border environment High degree of confidentiality, professionalism and self-motivation, ability to work independently and perform well under pressure Strong analytical and critical thinking skills Strong verbal and written communication skills Data analysis/analytics experience Advanced capability with Microsoft Office suite, specifically with Excel and PowerPoint Ability to be self-directed and responsive Desirable While not a pre-requisite, experience with compliance programs is a significant advantage, particularly in the areas of AML, anti-corruption, sanctions and export controls. In addition, audit, compliance, or risk management experience is a plus. Total RewardsThe salary range for this position is $58,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be. Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Compliance, Cyber Security, Risk Management, Project Manager, Law, Legal, Security, Finance, Technology
Manager - Enterprise Third-Party Risk Management
BMO, Toronto, ON
Application Deadline: 04/18/2024Address:100 King Street WestBMO is looking for a Manager - Enterprise Third-Party Risk Management (ETPRM) to join our team. This is an individual contributor role. As the Manager - Enterprise Third-Party Risk Management, you will play a pivotal role in establishing and enhancing our third-party risk management frameworks. Reporting to the ETPRM Director, you will lead the charge in 2nd Line monitoring program, quarterly risk reporting and annual board-level reporting, and the development and automation of cutting-edge data visualization and dashboard tools. You will drive the management of third-party risks, ensuring compliance with regulatory bodies such as OSFI, OCC, and FRB, and spearhead initiatives to improve supplier relationship management and issue resolution processes.Key Responsibilities:- Risk Reporting: Oversee the lifecycle of risk reporting from monthly, quarterly monitoring to board-level annual reports, ensuring accuracy, timeliness, and relevance. Your expertise will help senior leadership make informed decisions through comprehensive risk profiles.- Third-Party Risk Management: Develop and manage end-to-end third-party risk processes, including regular issue management and supplier relationship oversight. Your work will ensure that BMO adheres to the highest standards of regulatory compliance and operational integrity.- Innovative Automation: Lead initiatives to automate and streamline risk reporting processes, enhancing efficiency and effectiveness across the board. Your efforts in building and maintaining advanced data-driven reporting tools and dashboards will set new standards in risk management practices.- Strategic Leadership: As a key member of a growing team, you will have the chance to mold the future of third-party risk management at BMO. Your strategic insight and passion for change will be critical in building a robust framework from the ground up.Who You Are:- Experienced in third-party risk management, regulatory compliance, and supplier relationship management, preferably within the banking or financial services industry.- Proficient in data visualization and reporting, with a knack for turning complex data into actionable insights.- A self-starter comfortable navigating ambiguity and building new processes and frameworks, requiring a proactive approach.- Excellent at communication and collaboration, able to work independently and effectively. Professional acumen in presenting and explaining complex risk scenarios is essentialQualifications:- Proven experience in risk management, particularly in third-party risk management, regulatory compliance, issue management and reporting.- Strong analytical and data management skills, with experience in automation and dashboard creation and execution.- Familiarity with North America regulatory landscapes (e.g., OSFI, OCC, FRB) and third-party lifecycle management.- Audit background or similar is considered an asset.- Professional acumen to produce and present detailed reports for decision-making at senior leadership levels.This position is located in Toronto and offers a hybrid work arrangement with at least 2 days per week designated for in-office collaboration, while other days remote.If you're looking for your next dream job, consider this one in BMO's Enterprise Risk Group where every colleague helps protect and grow the bank by providing independent review and oversight of enterprise-wide risks, working together to maintain a risk management framework and fostering a strong risk culture. #ERPMDreamJobsThis opportunity will allow you to work on exciting initiatives within operational non-financial risk with visibility to leaders within our organization. Working within a dynamic team focused on Third-Party Risk Management, and with 1st and 2nd line subject matter experts (SMEs), you will be responsible for supporting the development and maintenance of 2nd line Third-Party risk related reporting, the creation, maintenance and monitoring of risk metrics, and other oversight activities across the Third-Party Risk Management portfolio.Mandate:As part of the 2nd line of defense, this role supports the following primary accountabilities of the Enterprise Third-Party Risk Management Team:Provide input into business decisions as a trusted advisor.Make recommendation to leaders on strategy and new initiatives, seeking understanding of business/group to support recommendations.Support maintenance and oversight of the Third-Party Risk Management Framework and other related requirements used across the enterprise to ensure Third-Party Risks are appropriately identified, assessed, managed, monitored, and reported.Support maintenance of regulatory oversight over Third-Party risk.Responsibilities:Foster a culture aligned to BMO purpose, values and strategy and role model BMO values and behaviors in all that they do.Ensure alignment between values and behavior that foster diversity and inclusion.Regularly connect work to BMO's purpose, set inspirational goals, define clear expected outcome, and ensure clear accountability for follow through.Develop and maintain in-depth knowledge of third-party risk management and applicable legislative/ regulatory requirements and guidance.Performs and/or effectively challenges across various programs including third-party issues & events, 1st Line monitoring & testing activities, and 1st Line reporting metrics.Manage 2nd Line independent monitoring program which includes reporting against various metrics across the third-party lifecycle.Conduct targeted reviews with accompanying analysis for any metrics outside of tolerance and/or with worsening trends.Support with the completion quarterly and annual risk reporting scorecards with accurate data driven insights for internal/external stakeholders.Analyze data and information on a continuous basis to provide insights and recommendations; includes identification of risk impacts for new processes and workflows related to initiatives.Identifies potential risk situations/ impacts and make recommendations or escalates to the team.Develops and maintains TPRM visualizations/dashboards to improve visibility of information and support data driven decision making.Support with the review of new/updated metrics (KRMs, KRIs and risk drivers) and associated thresholds.Support TPRM Committee with materials and minutes, and shared mailbox.Coordinate and monitor the review and sign-off of reporting, where required.Participate in initiatives and recommend opportunities for improved efficiency, effectiveness and/or risk mitigation.Supports team with any ad hoc requests, internal and external examination requests, and projects.Maintain documentation of all 2nd Line TPRM processes and procedures including tools and templates for operational risk programs, as required.Support activities for emerging regulatory developments, and support maintenance effective relationships with regulators.Build effective relationships with internal/external stakeholders.Coordinate the management of databases; ensures alignment and integration of data in adherence with data governance standards.Provide specialized consulting, analytical and technical support.Exercise judgment to identify, diagnose, and solve problems within given rules.Work independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Deep knowledge and experience with segmenting, analyzing, and reporting risk related data.Strong analytical skills to gather relevant information, compare and identify trends, develop conclusions with well-supported recommendations.Experience with compiling and validating materials for updates at senior level forums and/or committeesExperience in report automation and efficiency through visualization tools such as Microsoft PowerBIFamiliar with operational risk management practices and methodologiesFamiliar with financial products and servicesDeep knowledge and technical proficiency gained through extensive education and business experience.Strong communication skills, both verbal and written.Ability to build and foster stakeholder relationships.Excellent analytical and problem-solving skills, with any eye for detail.Experience with TPRM and Sourcing tools, ie: CoupaStrong proficiency with PowerBI, Python, PowerPoint, Excel, and SharePoint.Ability for work on multiple tasks accurately and with attention in fast paced environment.In-depth knowledge of data driven decision making.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
NHC Account Specialist
Rogers, York, ON
NHC Account Specialist Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus:Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation:Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks:Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow:We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. What you'll be doing: Act as single point of contact for builders and consumers for sales and service inquiries Prospect niche/local builders where there is an unestablished relationship with where Rogers doesn't have an established relationship already Develop a professional brand based on credibility, service and accountability with both builders and consumers Build rapport and trust with new construction builders and home buyers in your territory Maintain consistent on-site presence at Builder sales offices to deepen relationships and grow your network Seek and develop co-branding opportunities that yield mutual benefit for Rogers and builders Speak persuasively on the competitive advantage of Rogers current marketing offers vs competitors Provide insight to builders into upcoming evolution of connected home technology landscape Navigate new construction process and proactively overcome potential internal challenges and roadblocks on behalf of the builder Establish relationships by attending key industry and community events Work closely with Consumer Major Accounts Account Executives to ensure seamless transition of New Home Construction accounts from construction phase to move-in phase Maintain NHC Industry knowledge and info on competitive landscape for fluid and agile collaboration with Rogers Marketing team on developing take-to-market new offers quickly Manage both tactical and strategic perspectives on market conditions and health of territory relationships Continual updating and tracking of occupancy data in order to maintain accurate penetration reporting Be the first point of contact for technical issues and questions from builders and consumers Maintain technical expertise to respond to Builder inquiries on installation equipment and protocol Engage and collaborate with Rogers Tech Support to resolve customer and builder technical problems What we are looking for: Experience in a B2B/B2C sales and/or Account Management position preferred Proven ability to use sales and customer service skills to build customer relationships and develop client-based solutions Ability to thrive in a sales environment by exceeding targets Excellent interpersonal, written and oral communication skills Post secondary education (Diploma/Degree) Ability to work in a fast-paced environment, under pressure and tight deadlines Knowledge of the residential construction industry is an asset Strong time management and organizational skills Proven ability to interpret and create reports to identify opportunities for improvement Valid Drivers licence and ability to travel Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 857 York Mills Road (857), North York, ON Travel Requirements: Up to 75% Posting Category/Function: Sales & New Business Development Requisition ID: 300105 #LI-RO1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: East York, ON, CA Mississauga, ON, CA Scarborough, ON, CA Richmond Hill, ON, CA Pickering, ON, CA Markham, ON, CA Toronto, ON, CA Brampton, ON, CA North York, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Branding, Equity, Construction, Field Sales, Customer Service, Marketing, Finance, Engineering, Sales
Senior Service Delivery Specialist, Enterprise Cloud Services
SAP, Toronto, ON
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! The Senior Service Delivery Specialist (SDS) plays a pivotal role within the SAP ECS - Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. Operating as the primary point of contact for the TSMs with the delivery organization, SDS is tasked with keeping track of the activities processed by the delivery teams, ensuring activity plans are created together with the TSMs and CDMs and addressing the technical delivery challenges throughout the customer lifecycle. This role also involves collaborating with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services.What you'll do • SDS acts as the interface for the EOS delivery team with the customer CDMs/TSMs, planning service requests and support throughout the request lifecycle• Possess a comprehensive understanding of the customer's business, goals, and challenges to offer innovative solutions and recommendations • Serve as an escalation point for technical issues related to the EOS customer landscape • SDS acts as the primary contact from the EOS delivery teams in the different service areas - Service Request Fulfilment, Incident Management, Event Management and Problem Management • Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, BusinessObjects solutions, Convergent Charging, Convergent Mediation, OpenText etc. • Sound knowledge of Hyperscalers, networks, and virtual technologies, including load balancers and virtual machines • Solid expertise and hands-on experience in SAP Technologies and Products (SAP certification preferred) • Proven ability to manage operational tasks, handle customer escalations, and drive process improvements • Ability to thrive in a high-pressure environment and consistently add value to customers and the organization • Extensive experience in collaborating with cross-cultural teams, both international and virtual, to achieve seamless project delivery • Collaborate with Product Development and support for roadmap, feature and bug fixes • Proficient in analytical and solution-oriented thinking • Excellent written and verbal communication skills in EnglishWhat you bring • Bachelor's degree or higher in Computer Science, Engineering, or Information Management• 9+ years of experience in the IT industry, with a primary focus on SAP technology (BASIS) • Minimum of 5 years of experience in a technical role, with a demonstrated ability to manage a variety of SAP products running on SAP HANA/Sybase • Advanced technical background in Linux-based server operating systems • Project management skills to efficiently handle customer projects and resolve issues would be a desirable skillMeet the team As a market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on-premise to cloud, desktop to mobile device, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.Within the Product Engineering (PE) board area, the mission of SAP Enterprise Cloud Services (ECS) organization is to pave the path for the future SAP by delivering end-to-end Managed services experience during a customer's cloud transformation journey. We strive to provide a spectrum of cloud deployment options for our customers with our infrastructure, our partners and through public cloud infrastructures. #SAPECSCareersWe build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 388273 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.Requisition ID: 388273 Posted Date: Apr 8, 2024 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Toronto, ON, CA, M5K 1B7
Director Media Sales East
Rogers, Montreal, QC
Director Media Sales East Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers is seeking a Director, National Sales to lead our team in Montreal. As a leader, you'll be a key member of our team to drive and oversee all sales in the region. What you will do... Responsible to deliver platform revenues and targets for News & Entertainment, including TotalTV, Broadcast, Digital, OOH & Connected TV. Collaborate with all internal stakeholders to deliver forecasts, gap plans and strategies to deliver against planned targets. Lead Agency discussions, support renewals & develop deep relationships with trading leads and key influencers in the Montreal Market. Ensure large volume agreements are managed, met and achieved with our agency partners. Responsible for achieving and exceeding the regions revenue targets by engaging & motivating the media sales account managers and the market manager. Collaborate with other National/Local Directors on market and regional sales strategies Understand the region's competitive landscape provide relevant insight and competitive intelligence/analysis Develop and implement key account plans for difference-maker accounts (client connections, relationship mapping and delivery against their objectives ) Leverage Client Solutions and Multiplatform Solutions for increased share Provide support VP, National Sales Prime client direct contacts & build strategic relationships with the Rogers Business teams in Montreal. Represent RSM at the Regional level, actively participating in Regional Councils and Strategy planning. Execute "brand first" & consultative sales strategy, i.e. evolution to multiple platforms to meet consumer consumption needs and Rogers revenue growth targets Identify long term opportunities and required sales roadmap to capitalize on each Empower platform sales leads to make decisions at appropriate level Drive to established KPIs, including financial, client satisfaction (NPS), and employee Drive adoption of tools and training and advanced products across all RSM brands & platforms Salesforce CRM to improve communication & collaboration Key account management training for focused and disciplined account growth through SF, LinkedIn and Anaplan management Negotiation training for maximization of revenue/results Utilization of Revenue Planning reports for better understanding of our numbers/pacing Utilization of Insights team for smarter proposals and customer service Foster collaborative working environment for platform leads and their direct reports Manage budgets, Market costs What you will bring... Strong leadership skills with intentional drive to win & a strong sense of initiative and diplomacy A strategic business lens with the ability & clarity to understand what the overall business needs and how to achieve the ultimate goal. Excellent communication skills (both written and oral), including interpersonal and presentation skills Superior Sales Management skills, primarily focused within large broadcast organizations. Thrives in a matrix environment. Sales Growth focused individual, able to manage multiple revenue lines simultaneously. Ability to work effectively under pressure in a fast paced environment Excellent interpersonal skills with the proven ability to work effectively with all levels of management, team members clients and outside partners. Creative problem solving is key; confident and able to make decisions quickly and effectively Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 10% Posting Category/Function: Sales & Media Requisition ID: 302757At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Montreal, QC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Market Manager, Outside Sales, Sales Management, QC, Equity, Sales, Quality, Finance
Identity Specialist II
WorkSafeBC, Richmond, BC
Overview Do you want to ensure the stability and availability of Identity and Access Management (IAM) infrastructure? We are looking for an Identity Specialist II to join our team. In this role, you'll work under the direction of the Manager, Cybersecurity Architecture & Compliance, to implement and support new and existing IAM systems. You'll act as a technical consultant to project teams, defining and evaluating new methodologies and procedures. Additionally, you'll address new requirements and pursue enhancements and improvements to IAM design and existing infrastructure. This role is instrumental in maintaining the security and efficiency of WorkSafeBC' s business applications by safeguarding access to confidential files and materials. How you'll make a difference: As an Identity Specialist II at WorkSafeBC, you'll be using leading-edge technology to help connect British Columbians to healthy and safe workplaces Where you'll work WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position. In this role, you'll work primarily from your B.C. home and occasionally (at least twice a month) in our Richmond office. What you'll do As an Identity Specialist II you will: Administer the operation, support, and maintenance of WorkSafeBC Identity and Access Management systems, including installation, configuration, optimization, and documentation. Deliver and support Identity and Access Management capabilities utilizing industry-leading technologies such as ForgeRock Identity Cloud, SailPoint IdentityNow, Broadcom Identity Governance, and Microsoft Azure Active Directory Services. Participate in the design and management of Identity and Access Management technologies, including lifecycle management, single sign-on, authentication, authorization, privileged access attestation, and conditional access policies. Monitor the Incident Management System, report, investigate, and coordinate problem resolution efforts, ensuring documentation for tracking diagnosis and resolutions. Ensure that WorkSafeBC Identity and Access Management systems meet current and projected business requirements by identifying gaps, researching, evaluating, and making recommendations for the latest developments, participating in business case creation, and coordinating integration with business and technology goals. Is this a good fit for you? We're looking for someone who can: Anticipate, organize, and prioritize work to meet both short- and long-term goals. Provide feedback for product or team improvements. Contribute to a positive work environment by adapting and adjusting to changes. Think critically through complex problems to formulate a practical solution. Your background and experience A bachelor's degree in computer science or a STEM (science, technology, engineering, math) field A minimum of five years directly relevant experience in progressively complex roles within an IT environment, with primary focus of the last four years in identity and access management The following requirements are preferable but not mandatory. Technical specialist knowledge of the following: Identity Management technologies or an equivalent enterprise identity management product (Broadcom, ForgeRock, SailPoint, or other) Single sign on technologies (e.g. oAuth, ForgeRock, SiteMinder/Single Sign-on) Microsoft Active Directory services Cloud computing concepts Microsoft Azure Active Directory and Conditional Access Policies Privileged access management technologies Remote access technologies Security architecture concepts (e.g., layered security, defense in depth, risk based vs. control-based security) An IT security-related certification such as CISSP, CISM, or SSCP is preferred. An equivalent combination of education and experience will be considered. Important to know Before we can finalize any offer of employment, you must: Consent to a criminal record check. Confirm you're legally entitled to work in Canada. WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we are At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are . Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work and life. Along with a competitive salary, your total compensation package includes: Defined benefit pension plan that provides you with a lifetime monthly pension when you retire 3 weeks of vacation in your first year, with regular increases based on years of service Extensive health care and dental benefits Optional leave and earned-time-off arrangements Development opportunities (tuition reimbursement, leadership development, and more) Learn more: Find out what we offer . Salary: $48.46-$52.35/hourly Want to apply? Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date. Please note that we will be starting assessments prior to the closing date. We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application. Any additional application materials must be received by email to HR Talent Acquisition (SM) by 4:30 p.m. PST on the closing date of the competition.
Technical Sales Specialist
Mentimeter North America Inc - Toronto, Ontario, Toronto, ON, CA
Job Duties1. Maintain and grow a book of high-priority sales accounts with full commercialresponsibilities, which includes managing a continuous pipeline of prospects, thedevelopment of account plans, the administration of sales contracts, onboarding and themaintenance of customer records.2. Manage and solicit account relationships by engaging with clients (existing and potential)to articulate the value proposition of the company’s technical product/service offerings.3. Assess market conditions and the competitive landscape, develop awareness ofemerging market trends, and collaborate with internal teams on initiatives to drive growthareas and up-sell opportunities.4. Together with management, develop monthly forecasts and quarterly sales projections,as well as sales best practices and playbooks that will achieve objectives.5. Develop, lead and deliver sales presentations and proposals for clients, prospects, andstakeholders to sell and promote product/service offerings.6. Consult with clients (existing and potential) and assess specific needs, and thereaftersupport the selection of appropriate technical products/services, and in conjunction withthe finance department, oversee the costing/pricing/invoicing processes.7. Regularly solicit client feedback, analyze account dashboards and devise plans toresolve problems and provide ongoing support.8. Provide input on product/service design based upon customer needs and technicalproblem feedback and develop internal expertise concerning product/service lines tosupport training, onboarding and knowledge enhancement for sales teams, clients andprospects.9. Supervise the activities of select technical staff and sales specialists assigned to high-priority account projects.Job RequirementsA candidate for consideration must be an experienced professional who possesses a strong andproven track record of improving technical sales and identifying growth opportunities acrossvarious industries (ex/ Government, Fortune 500, Healthcare, Technology). Progressiveexperience gained while working in technical sales roles, more specifically in managing clientaccounts, developing actions plans and prospecting so as to generate growth opportunities andachieve sales targets is required. Minimum qualifications for the position include:5+ years progressive experience managing a book of high-priority accounts/clients anddeveloping/maintaining key relationships.5+ years of experience working in a technical sales environment.5+ years progressive experience related to overseeing and managing the developmentand optimization of technical sales strategy.3+ years experience developing policies and procedures to maximize sales in technicalenvironments.3+ years experience training technical staff and sales teams.Excellent written and oral communication skills.Experience in using the following Software: Salesforce, MS Office, Looker, SalesLoft.Salary:$86,000 per annum - Full-time permanent position, based on a 40-hour work week.Benefits:Benefits offered through the company’s benefits plan5 weeks paid vacationPrivate Health Insurance10 paid sick daysWellness plan 700CAD/yearSalary contributions to RRSPJob Location: 500 King St W,Toronto, ON M5V 1L8Language of work: EnglishTerm of Employment: Full timeHow to Apply:Please send your resume to the following email address: .
Senior Experience Specialist
WorkSafeBC, Richmond, BC
Overview Are you passionate about understanding and supporting customer experience? Do you want to apply your background in research, experience design, or cognitive or behavioral psychology to help team members from across WorkSafeBC understand the perspectives, needs, and experiences of our stakeholders? Our Experience, Marketing, and Insights team is looking for a Senior Experience Specialist to enable experience design that makes a difference to those we serve. In this role, you'll lead and execute initiatives that maximize market and behavioral research and leverage business knowledge to help us understand the needs and perceptions of injured workers, their employers, as well as health care and service providers in B.C. This strategic role is critical in creating positive experiences resulting in optimal interactions, support, and service for our stakeholders. This is a temporary position for twelve-months. How you'll make a difference: You'll build the understanding and trust that helps WorkSafeBC serve people across B.C. Where you'll work: At WorkSafeBC, we offer a model that combines the convenience of working remotely with the dynamism of working in one of our offices based on the operational needs of the position. In this role, you will work primarily from our Richmond office, with some flexibility in working from your home in B.C. What you'll do Lead and manage experience initiatives, including identifying research needs, planning, and carrying out primary and secondary qualitative and quantitative research. Analyze research results to uncover themes and provide actionable insights to your clients. Evaluate progress towards strategic objectives, present research findings and recommendations, facilitate decision-making discussions, and implement changes to improve stakeholder experiences. Collaborate with cross-functional teams and external providers while providing leadership, expertise, and recommendations on applying the experience framework and experiences to drive business improvements and change. Analyze and synthesize data, identify opportunities to tell compelling stakeholder experience stories, and identify new opportunities to improve or create new experiences. Anticipate stakeholder needs and promote collaboration across departments and units. Lead and facilitate discussions and evidence-based decision-making regarding the impacts and implications of insights for Experience initiatives. Create personas, journey maps, empathy maps and other service design artifacts. Is this a good fit for you? We're looking for someone who can: Think and act strategically to identify creative and innovative approaches, ideas, and solutions while also recognizing the importance of the details. Design, conduct, and analyze market research data to derive key insights to inform experience strategies. Deliver a client-focused, can-do, quality-service-oriented approach in providing service to internal and external clients. Utilize an innovative, forward-thinking mindset and an agile approach to problem-solving Present and convey information effectively and persuasively to internal clients at all levels of the organization and influence others to achieve objectives. Build effective relationships while working in cross-functional teams. Your background and experience A master's degree in business administration , Market Research, Psychology, Behavioral Science/Insights, Cognitive Science, or another Social Science, or similarly related field. A minimum of eight years' experience combined between conducting market and/or UX research AND experience design (e.g., designing or redesigning experiences, products, programs, services, systems and processes) based on research. We'll consider equivalent combinations of education and experience. Important to know Before we can finalize any offer of employment, you must: Consent to a criminal record check Confirm you're legally entitled to work in Canada WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re- implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we are At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are . Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes: 4 weeks of vacation Extensive health care and dental benefits Sick leave Learn more: Find out what we offer . Salary: $99,086 - $120,389/annually Want to apply? You must apply by 4:30 p.m. PST on the closing date. We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application. Learn more: Read up on what you need to know before you apply and find talent acquisition contact information on WSN.
Senior Consultant, Practice Management
Scotiabank, Montreal, QC
Requisition ID: 190328Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Reporting to the Director, Practice Management in the Practice Excellence group within Scotia Wealth Management Client Solutions, the incumbent is accountable for coaching and consulting with internal advisory teams in an assigned region across all Scotia Wealth Management (SWM) business lines, capturing, communicating, and coaching to the wealth management industry’s best practices - both internally and externally. The main objective of this role is to execute on a robust practice management framework and strategy, supporting the growth and productivity of advisory teams and in-field leaders (Wealth distribution) across Scotia Wealth Management. The incumbent will be located in Ontario, supporting advisory teams located in Scotia Wealth Management offices across an assigned region. The Practice Excellence group is focused on enabling advice, sales, and service effectiveness by aligning Scotia Wealth Management strategic priorities to activities that elevate both the advisor team and client experience and achieve the following:Build strong, sustainable growth-focused businessesDevelop and maintain strong partnerships through ongoing analytics, development programs, coaching and training, andProvide an exceptional Total Wealth experience for clients. The success of the Practice Management team within Practice Excellence is considered critical to meeting the growth objectives for SWM. Accountabilities Practice Management to in-field leadership and advisory teams across SWMThe role will provide effective productivity coaching and will be expected to leverage the expertise of the Wealth partners, specialists, applications, tools, resources, and their own professional experience to make improvements on the key areas of focus in practice management: talent, growth, efficiencies, team and risk management and the consistent delivery of enriched wealth advice.Act as a resource and highly respected subject matter expert to the SWM business lines in consulting with advisory teams and sharing best practices. This would include conducting gap analyses, assessing in-field team business practices to identify improvement and growth opportunities, informing action / business plans, and supporting teams in overcoming barriers to change and monitoring for results.Supports the design, delivery, and execution of practice management initiatives within SWM and will be expected to develop and lead formal development programs, small group facilitations, elearning methods, and individualized consultations delivered by internal and external resources.Source, capture and stay abreast of the external market conditions, industry best practices and sales management techniques to be able to apply these in consulting engagements.Works closely with SWM leadership, Scotiabank partners, specialists, and the entire Client Solutions group to align with the Total Wealth Strategy and business-line specific strategic objectives; keeping leaders well-informed of in-field practice management progress and trends.Proactively develop strategic partnerships to become a trusted partner across SWM. Working with the business lines, subject matter experts, and other stakeholders to develop, implement, and evaluate solutions to business-specific practice management needs and ensure common emerging trends and issues are addressed. Consulting & CoachingUse feedback / results of coaching & consulting to continually update Practice Management best practices.Guide advisor/relationship manager teams through the practice management process, assisting them to navigate challenges, attain buy-in, and achieve goals.Facilitate and coach advisor teams/relationship managers and leadership through coaching programs and engagements.Proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization. Communication & LeadershipSupports advisors, relationship managers and leadership by demonstrating an understanding of their business, industry best practices and a thorough knowledge of the competitive landscape.Develop and share ongoing best practices, sales, marketing and business development ideas and strategies with advisors, relationship managers and leadership teams.Create and deliver presentations on practice management topics.Use internal reporting as a tool to coach advisors and leaders on their identified personal and professional development opportunities.Work with other members of Practice Excellence, Client Solutions, SWM leadership and key partners to assist in-field teams to achieving agreed upon/stated goals and outcomes. Education / Experience / Other InformationUniversity education or equivalentCertification as a coach and/or ICF accredited, a strong assetExperienced in facilitation, consulting/coaching principles, ability to influence others by using awareness of others’ needs and concern10+ years wealth management industry experience, notably in the brokerage industry, including sales management & administration, branch operations, financial planning, investment advisory processes, products, specialist resources (“Team of Experts”), new business development and sales, client service and relationship management, sales support, etc.Ability to work independently and within a team to deliver achieved required objectives, within the Bank and regulatory requirementsFluent written and verbal communication skills in English are required and bilingual skills in French are an assetBuilding and maintaining strategic relationships and networks with internal and external professionals to continually improve upon the effectiveness of practice management Working Conditions Work in a standard office-based environment; non-standard hours are a common occurrence. Moderate travel domestically may be required. Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English [in addition to French] because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and/or they will serve and English-speaking clientele frequently. Location(s): Canada : Quebec : Montreal Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Data Governance Sr Manager
Accenture, Calgary, AB
Data Governance Sr Manager Location: Toronto/Ottawa/Calgary/Vancouver/Montreal We Are:Applied Intelligence, the people who love using data to tell a story. We’re also the world’s largest team of data scientists, data engineers, and experts in machine learning and AI. A great day for us? Solving big problems using the latest tech, serious brain power, and deep knowledge of just about every industry. We believe a mix of data, analytics, automation, and responsible AI can do almost anything-spark digital metamorphoses, widen the range of what humans can do, and breathe life into smart products and services.You Are:A curious leader who can connect and advise senior clients with storytelling and strong data driven mindset. As a manager, you will be a coach to develop our up and coming leaders in their careers, and a day to day leader of our diverse multi-disciplinary workforces to solve our client’s data challenges.As a Senior Manager-MDM, you will apply deep delivery acumen for data driven engagements, architecting value, and operating model architecture skills to influence client agendas through business insight in a data driven reinvention and culture. You will partner with our clients to make bold decisions on priority C-Suite issues at the intersection of business, technology, and operations within a complex data management landscape.You will provide deep understanding of our clients' industry landscape and options to mature data management practice from people, process, and technology in the context of global, economic, technology and social trends.What you’ll be doing: Defining the master data architecture for cloud native master data management implementationLeading high impact master data management strategies (why, how, value, and approach) for our client’s senior leadership in their data organization (SVP to C-suite); leading small teams of motivated generalists and deep specialistsBeing a day-to-day leader and client relationship management of diverse delivery, teams working with clientsActing as knowledgeable expert in master data management and data integration to advise clients and Accenture teams as a subject matter advisor.Defining the master/reference data architecture for cloud native data management with expert level knowledge of Popular Cloud native MDM Platforms (e.g. Informatica MDM SaaS B360/C360, Reltio, Tibco etc.), Data Layers (e.g. raw, curated), Integration design (e.g. APIs), ETL (Extract, Transform & Load), velocity (e.g. streaming), Master and Reference Data architecture design patternsDefining the data architecture for cloud native data management with focus on Business process flows including Master and Reference Data stewardship to support data consolidation, sourcing & lineage, Master and Reference Data Modelling methodologies & tools, Master and Reference Data Reference ArchitecturesDefining the data architecture for cloud native data management with focus on (Business) Data Definitions & Metadata, Reference Data Management, Master Data Management (core & critical business data entities), Data LineageDefining the data management vision & strategies, managing the change journey and/or playing serving as the “architect” to design and scale end to end data management with special focus on Data Quality Rules & KPIs, Automated Data Cleansing (e.g. use of AI / ML), Compliance Rules & KPIs, Data democratization, Data security, Compliance & security policies for data access, use & integration
Corporate Actuarial Specialist, Property & Casualty Insurance
Impact Recruitment, Toronto, ON
Are you a Senior Actuary looking for a new challenge? Join a specialty insurer as a Corporate Actuarial Specialist and use your analytical skills to navigate complex property and casualty landscapes, shaping the future of insurance. ABOUT OUR CLIENT Our client stands as a prominent source of specialized insurance solutions within Canada, catering to both businesses and individuals. Prioritizing innovation and outstanding customer service, they offer streamlined, tailored insurance options. Their dedication to forging robust connections and delivering exceptional assistance distinguishes them as a dependable insurance ally within the specialized market. ABOUT THE OPPORTUNITY As a Corporate Actuarial Specialist , your responsibilities include reserving, ORSA, capital modeling across all lines of business. You will play a key role in ensuring the financial success of their insurance products through analysis and strategic partnership. ABOUT THE POSITION Develop and monitor risk management, reserving, capital modeling, liaise with senior management Create and present actuarial reports Lead and manage various projects Mentor and coach junior team members THE REQUIREMENTS Academic background in actuarial science Must have at least 5 years of experience in P&C actuarial Demonstrated experience in IFRS 17 accounting standard, reserving and capital modeling Progressing in CAS exams, Fellow of the Casualty Actuarial Society (FCAS) highly preferred Proficiency in ResQ, Diva, or Igloo would be an asset COMPENSATION $130,000 - $150,000 base salary depending on experience + target bonus Competitive health benefit plan starts from day 1, premium paid 100% by employer Pension plan 3-4 weeks paid vacation + flex days Study program including merit increase, exam costs and study materials support Option to work hybrid or fully remote anywhere from Ontario or Quebec HOW TO APPLY Please apply directly to this posting with the most recent version of your resume. If you would like to speak with us regarding this position, please contact MinJae Park at 236-427-4932 or [email protected]. To learn more about our open positions, visit us at impactrecruitment.ca ABOUT IMPACT RECRUITMENT Specializing in a wide variety of industries and recruitment verticals, Impact Recruitment is passionate about matching exceptional talent with exciting new opportunities. For job seekers, we offer a dedicated approach to finding the right opportunity for your career growth. The Certified Candidate system by Impact Recruitment is designed to ensure your next career move is the right one. We take the time to thoroughly understand your technical abilities, your career goals, and you. Become a Certified Candidate and enjoy a better recruitment experience with Impact. Learn more at impactrecruitment.ca. Privacy and confidentiality are important to us; as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. While we will only be considering qualified applicants for this position, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.
Manager, Security Pre-Sales
Softchoice, Toronto, ON
Why you’ll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. The impact you will have: You understand the competitive landscape of the Security industry and develop campaign and activity solutions that scale the growth of new customers and projects through your team covering a broad geography of customers. The Security Presales Manager is responsible our North American Security Presales Specialist team. This individual is directly responsible for ensuring our Security Presales team are effective in their roles to reflect our strategic priorities as a company to achieve our financial objectives. This role will also be responsible for the team’s interaction and interoperability with other peer Business Development teams and segments of the organization such as Sales and Marketing. This role will require strong people management and analytical skills for reviewing the business and suggesting new strategies to enhance how the team operates. Reporting to the Director of Security Business Development, you will be responsible for the day to day management of team activities, design and execution of growth strategies in territory and working closely with Sales leaders across the region. What you'll do: Being responsible for developing and managing a team of Security Presales Specialists Ongoing mentoring and development of Security Presales Specialists; re-enforcing best practice across the team Aligning to standardized pre-sales processes and to ensure processes in place are effective Identifying areas to improve efficiency and effectiveness of internal pre-sales processes with respect to sales and support teams Acting as a Softchoice Security brand ambassador Being responsible for Softchoice sales of Security products and services within the business area Creating/building relationships with key Security partners, especially at the national and regional level Collaborating with Partner Marketing & the Programs and Alliances Team to create/propose marketing plans, initiatives, incentives and campaigns to drive Security partner awareness and revenue Providing Security support for Softchoice sales organizations Planning/conducting executive and sales presentations to customers, the security partner community, and to the Softchoice sales organization Supporting direct reports by participating and leading in client meetings and engaging other corporate resources as required Directly supporting customers as required, such as dealing with escalations and complex solutions. Refining processes and tools as needed What you'll bring to the table: Minimum 3 to 5 years management experience Must possess experience in the technology industry; sales experience preferred Must possess a high degree of Security product and pricing programs knowledge Strong MS Office required Strategic thinker with strong desire to develop a Team You exhibit strong critical thinking, innovation and leadership skills. Your key traits are passion, creativity, initiative, collaboration and the ability to motivate and innovate. You are comfortable working in a fast paced, changing environment and possess extraordinary leadership skills. Minimum Education: Bachelor’s Degree and/or equivalent work experience, preferred Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. Why people love working here: We offer hybrid and remote working opportunities. Comprehensive benefits from day one of employment. We offer meaningful work and opportunities for career growth. Our team members have 2 paid volunteer days per year to give back to a cause of their choice. We offer an opportunity to build and grow a career in the technology industry. Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 19 consecutive years. Softchoice has been certified as a Great Place to Work in the United States for several years. We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality. We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization. Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to [email protected]. We are committed to working with you to best meet your needs. Our commitment to your experience: We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time. Job Requisition ID: 5894 #LI-NP1 Mid Senior Level EoE/M/F/Vet/Disability
Manager, Marketing Planning
BCLC, Vancouver, BC
Manager, Marketing Planning Location: Hybrid - Vancouver, BC, CA Job Function: Sales and Marketing BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Temporary 18 - 24 Months, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 5% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. The Team Joining the Social Purpose & Marketing Division (SP&M) means you'll be working with a group of talented professionals in Social Purpose, Community & Stakeholder Engagement, Communications & Government Relations, Marketing, CRM & Loyalty, and Customer Support. As a Crown corporation that earns more than a billion dollars in annual revenue for B.C., BCLC's commitment to giving funds back to the province is an integral part of our business, but still only one piece of the picture. The Enterprise Marketing Planning team is pivotal to setting the overarching strategic marketing vision, direction, and goals for the business. We are business partners to BCLC's extensive network, including but not limited to Product, Operations, Player Health, and external partners. We've built a strong & supportive community within our team, and we take pride in bridging various parts of the business for alignment to help deliver the best plans and outcomes for our players and partners. As a team, we also work in lockstep with the many marketing disciplines within an Agile framework to imagine the best ways to attract and motivate consumers to responsibly play with BCLC. The Role The Manager, Marketing Planning is responsible for the PlayNow marketing portfolio for all products (Lottery, Casino & Sports), all three jurisdictions (BC, MB & SK), and has oversight and depth of understanding of the BCLC Sports category both online & offline. In this role you understand our business partner's player needs, objectives, vision, strategy & objectives for the product portfolios, also accounting for differences in jurisdictions. You understand how to translate their business perspective to create the overarching PlayNow marketing vision & strategy, identify key marketing opportunities, and provide clear direction on why it's important to outcome delivery. You rally people & resources to turn that vision into reality, so the teams deliver. You lead a team of exceptional Marketing Planning Sr. Specialists and are responsible for the growth, retention, and strategic alignment of your team members inclusive of your member's performance and success. What you will accomplish You understand and prioritize the most critical areas within your portfolio for Marketing to focus on so we are clear on what we can influence and where we have the most impact. You create, own, and share the PlayNow marketing roadmap and vision. You build out data-informed overarching marketing strategies and objectives, continuously measure against outcomes and act in accordance with what is needed. You collaborate with other Marketing leadership to build and align on long and short-term Marketing plans (solicit their input for marketing discipline strategies that will amplify delivery to outcomes). As part of the Planning leadership team, you are actively building out the broader team's understanding about performance, sharing insights and learnings with your peers, and fostering ways to share that knowledge more broadly. You make complex marketing decisions for your portfolio in the best interest of the BCLC Corporate Strategy and our Marketing outcomes (in alignment with your marketing leadership peers). You directly lead a team of Marketing Planning Sr. Specialists linked to the portfolio. You forge meaningful relationships with a wide range of leaders and team members across the enterprise, and many external stakeholders like vendors, clients, and service providers. You help continue to foster a culture of collaboration and live up to BCLC's values. What will make you successful You understand what it means to be a business partner within a wide and diverse network of internal & external leaders at all levels. You have exceptional holistic and strategic marketing acumen. You have a knack for seeing the bigger picture and can distill that down for teams to understand how to deliver against it and why it's important. You are hyper-focused to evaluating against and delivering to marketing outcomes and know how to respond quickly when needed. You have a natural curiosity to understand the problem and its drivers before jumping to action. You've worked in industries where the landscape can change quickly and can rally stakeholders and resources to respond. It would be awesome if you also had Experience in the gaming industry (online casino or sportsbook, physical casino). Experience in performance marketing and digital metrics for eCommerce platforms. Experience with Agile frameworks. What's in it for you Robust wellness programs to enhance your physical, mental, social, financial and career well being We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Our Play It Forward program provides volunteer hours for our people each year See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada
GIS Senior Specialist [OneIT]
WSP Canada, Montreal, QC
Overview:WSP is looking for a skilled GIS Specialist in IT who is action oriented, outcome focused, passionate about geospatial technologies, a collaborative team player who understands and embraces our firm's vision for implementation and optimization of Engineering Software and supporting technologies and systems. This role may suit someone currently in a Geospatial Sciences role looking to move to a more IT based career.The successful applicant will work as part of the Americas Regional IT Hub alongside the Enterprise Engineering Applications Management (EAM) Team to deliver reliable support to our Americas region's GIS and Engineering staff. This role will also collaborate with our software leads, ESRI, Enterprise IT, and the other Regional IT Hubs in the AMEA and APAC regions. It is unlikely that many people have deep expertise in EVERY facet of the ESRI landscape. The GIS IT Digital Champions will collaborate with the other Regional IT Hubs and Senior GIS leadership to form a collective team to comprehensively cover broad areas of subject matter expertise.The principal duties are as follows: Organize and facilitate the analysis and evaluation by the GIS Regional Leads of requests for GIS applications, named user seats, and systems based on user needs, requirements, and competencies. Provide advanced support of all three core ESRI based GIS software platforms within the region. (Desktop, Enterprise, ArcGIS Online) Collaborate with Business stakeholders, EAM Team, and IT Team and contribute GIS expertise to help automate critical processes to help achieve efficiencies. Recommend use of appropriate GIS software tools and delivery pathways. Contribute to formalizing requirements, testing and acceptance process for release of GIS applications. Coordinate successful deployment of GIS applications onto client machines working with WSP's Service Now environment and On-Site Support (OSS) Help develop training and change management plans around the use and adoption of GIS tools across the business. Help to maintain technical support documentation for GIS applications and share related knowledge in an effective manner to team members and business users. Continually improve the processes around GIS delivery working with the EAM, the Geospatial Practice Area Network (PAN) Assist in the management of licensing of GIS applications and associated deployment reporting. Maintain comprehensive knowledge of industry trends and standards pertaining to GIS. Identify training needs for users of GIS software applications through knowledge assessments. Work with WSP's assigned ESRI training advisor to recommend and coordinate training. Comply with all role specific SHEQ (Safety, Health, Environment and Quality) obligations. Key Relationships: Enterprise Engineering Application Management Team (EAM) Peers in the other Regional IT Hubs Geospatial PAN (WSP Practice Area Network) Americas Engineering Application Support Team Regional Business IT, Software Leads and Stakeholders ESRI Qualifications/Experience: As an ideal candidate you will have: Required Degree in GIS, IT or Computer Science Minimum of 5 years of experience working with the ESRI suite of GIS products Some experience / exposure to working in an IT Support Role Preferable Bilingual (English and French and or Spanish) Experience with non-GIS engineering software Previous Engineering IT experience CAD/BIM/Digital Engineering Application ExperienceWSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Senior Privacy & Compliance Specialist
Coveo Solutions inc., Montreal, QC
Shape tomorrow's privacy standards: Senior specialist needed at Coveo! Coveo is looking for a talented professional with a focus on product and technology to join its Legal Compliance team. This individual will play a critical role in guiding R&D teams through the complex landscape of data privacy and its related laws and regulations, ensuring that our platform adheres to the latest compliance standards and evolves in sync with regulatory changes.  As a senior privacy & compliance specialist, you will report to the Director of Legal Compliance and play a key role in operationalizing privacy across Coveo’s platform.  As a senior privacy & compliance specialist, your responsibilities will include: Deliver strategic legal advice to our R&D team (from a product and technology perspective) to align with business objectives and regulatory requirements on legal issues related to privacy and copyright. Assist in the development, improvement and deployment of Coveo’s privacy program and processes (e.g. privacy assessments, vendor due diligence, risks documentation, internal audits, data processing addendums). Partner with the Legal commercial team to support sales & procurement negotiations with respect to privacy, compliance and product-knowledge. Develop and deliver privacy training and awareness programs for R&D teams and other internal stakeholders (e.g. Legal commercial, Security or Sales teams).  Provide general legal compliance support (e.g. intellectual property, export-control). What we are looking for: The candidate should have extensive experience working on technically complicated privacy issues, communicating with sophisticated product and engineering teams and the ability to take a practical and proactive problem-solving approach to efficiently assess privacy issues.  Here is what will qualify you for the role: 3+ years of experience in privacy, data protection with a strong focus on product counsel. Ability to think outside of the box and be able to provide pragmatic advice beyond the letter of the law while helping Coveo mature its approach to privacy.  Proficient in managing  complex issues with empathy, humility and professionalism.  Fluency in French is required. What would make you stand out: Prior in-house experience within the SaaS industry, ideally advising on the implementation of artificial intelligence and large language models. Proven team player, skilled at collaborating effectively and earning the trust of cross-functional colleagues. Proficiency in privacy by design principles and their application in product development contexts is highly desirable. CIPP certification preferred. Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable. Send us your application, we want to hear from you! Join the Coveolife!  We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.