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Supervisor Quality Assurance
Mattr, Drummondville, QC
POSITION SUMMARY:The Quality Assurance Supervisor accountable managing Quality control team and for monitoring the effectiveness of the QMS at the plant level, supporting multiple plants as assigned.This position is responsible for coordinating activities for quality control team members who are involved in the testing and inspection of materials and in-process product, and for auditing processes against internal and external standards.The incumbent will provide a leadership to ensure that quality regulations for products, processes and employees are systematically monitored to provide optimum results with the least amount of wastes and process input. DUTIES: Maintain a safe working environment by aligning with corporate safety rules and regulations, and ensuring a culture of safety Ensure that the equipment and process operate efficiently and safely Provide support to the generation of HAA and SOP The health and safety of workers and others at the work site That the workers are aware of their health and safety responsibilities and duties Provides direction on prioritization of tasks and activities as per production plan requirements Identify and remove roadblocks for team and individuals Manage hiring core team members Mentor, coach and supervise quality control team members In collaboration with System Quality Assurance team and other departments, write/update detailed technical inspection & testing work instructions, checklist, and standard operating procedures. Support strategic implementation of Quality Assurance initiatives at the local plant. Support implementation of the Quality Management System (QMS) elements and auditing processes. Support plant leadership and Quality Assurance team in non-conformance and related incident investigations from Root Cause Analysis to Corrective Action assignment and implementation - across multiple facilities. Provide periodical FTQ performance reports and update DMP board accordingly Track Quality KPIs and report findings using statistical/trend analysis during daily and weekly review meetings Manage NCRs and CAPAs process Perform process audits (Shell test, final test, shipping etc.) Support periodical external audits (UL, NSF, CSA) and solving queries resulting from the audits Submit UL and NSF samples for annual tests Maintain, update, and submit inspection test plans (ITPs) for all ETO tanks Manage equipment calibration program Identify roadblock and quality nonconformities in day-to-day production and communicate or investigate the issues to minimize or eliminate them Perform root cause analysis on customer complaints and field service issues Support for developing and updating SOPs as well as other technical documentations Perform first article inspections for new supplier qualification process Working with Industrial Engineering Team, Product Engineering Team, Sales, Procurement, Drafting, Production and Field Service Team ongoing projects Provide support activities to the other Tank plant(s) is needed Support Best in Class Cost Saving program and Lean best practices. Design and run projects related to quality, propose performance and cost justification for projects. Collaborate with other departments through cross-functional teams and meetings.  SPECIAL SKILLS REQUIRED: Minimum 6-10 years of prior experience in quality assurance/control in a manufacturing environment Bilingual French/English preferred but not required Previous experience managing and leading a large team is required. Holding Bachelor’s degree / Diploma. Previous experience with Quality Management System Ability to motive and keep employees’ members engaged Ability to write detailed work instructions and standard operating procedures Training and experience in ISO9001 and quality system audits Proven quality expertise and passion for developing a strong quality culture. Outgoing and expressive individual with excellent communication and team building skills. Demonstrated ability to engage employees and encourage positive behaviors. Solid knowledge of quality principles, program requirements, best practices, regulations, and codes. Results oriented and driven to succeed. Excellent analytical, communication, and training skills. Ability to travel within North America. ISO9001 Auditing Certification, preferred Greenbelt Six Sigma Certification, preferred  
Quality Assurance Coordinator/AQPIC
Equest, Calgary, AB
Lynden International Logistics ULC is looking for an energetic and motivated individual to join our Quality Control Team! Our business continues to grow, and we are seeking an Quality Assurance Coordinator/AQPIC. We encourage our employees to grow and develop within the company and believe our diverse workforce contributes tremendously to our success. Lynden offers many benefits for full-time employees including: Medical, Dental and Vision Insurance; an Employee Assistance Program; and Retirement Plans. WORKING SCHEDULE: Monday to Friday, 9:00am - 5:30pm REPORTS TO: Director of Regulatory/Quality Assurance POSITION DESCRIPTION: This position is required to monitor the overall status of the branch from a Quality perspective. Compliance to regulations, including cGMP's, will be maintained through the implementation of procedures and training, and regular inspections. Responsible for the day to day operations of the Narcotic department DUTIES & RESPONSIBILITIES: Quality Assurance Coordinator Ensure all staff are trained in their respective job functions, including GMP training and maintain training records Write and revise standard operating procedures as necessary. Coordinate maintenance of procedure manuals at the branch. Conduct regular inspections of the facility and report the findings to the Branch Manager and senior management. Respond to audits, develop action plans and provide follow-up to ensure actions are completed and documented. Provide feedback and assistance to Customer/Client questions and concerns. Initiation and completion of Deviation Reports and Change Controls Monitor the processes and systems within the branch to promote effective operation and procedural compliance. Ensure documentation is complete and accurate. Maintain relations with outside contractors/suppliers and monitor effectiveness of their services. Provide assistance with inventory reporting and lot control. Recalls - Working directly with the Client ensure product is both physically and systemically quarantined Supervise lot hold/release processes to ensure effective control and accurate documentation Investigate discrepancies and problems, and advise the appropriate individuals of the findings through effective reporting and follow-up. Maintain ongoing surveillance/reporting of temperature conditions within the different storage areas of the warehouse. Perform temperature alarm testing and security testing. Coordinate regular and emergency maintenance of equipment. Place product on "Short Dated Hold" as per Client Procedure Manuals and physically remove product from primary picking locations Coordinate disposition of product as per Clients requests and Lynden's Destruction agreement. Perform specific duties for inbound receipts as agreed upon in the Client Procedural Manuals. Develop proactive strategies for preventing possible future problems with systems or processes. Maintain communication with all levels of the branch by attending meetings with management and staff and provide input and training. Cover for other QA coordinators' duties and perform other activities as assigned by the Director of RA & QA. AQPIC Picking orders for shipment against verified legal signatures. Entering product receipts into inventory. Checking reports on a daily and monthly basis for accuracy. Sending appropriate reports to the Drug Control Unit. Checking and monitoring inventory levels for discrepancies and/or potential back orders. Authorizing and checking returns and entering them into inventory. Dealing with customer and client questions and/or concerns. Communicating with the appropriate Health Canada officials regarding regulatory affairs, loss-reporting. Maintaining the security of the overall caged area including the vaults. Checking orders and routing through agile system Co-ordinate narcotic destructions SKILLS/TRAINING REQUIRED: Strong knowledge of current regulatory requirements Superior familiarity with warehouse and office operations Effective problem solving skills High work standards Excellent verbal and written communication Excellent organizational and time management skills Ability to make decisions and recommendations EDUCATION REQUIRED: Minimum education required: B.Sc. degree or equivalent Minimum experience required: 2 - 3 years related work experience Plus 6 months on-the-job training OR equivalent combination of experience and education.
Senior Quality Assurance Specialist (Contract)
Teck Resources, Vancouver, BC
Closing Date: March 24, 2024 As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Reporting to the Lead, QA, this essential role will join Digital Analytics - Teck's innovative software division fostering innovation and digital transformation for the mining industry. Digital Analytics acts in support of Teck's purpose and aims to scale sustainable impact to new customers - both internal and external to Teck. This unique team of individuals is paving/trailblazing the future of mining, by developing and implementing digital solutions which use advanced analytics and artificial intelligence to diagnose, predict and prescribe improvements for mining organization (or across the value chain, enhancing operational performance, safety, and sustainability. We are seeking a driven Senior Quality Assurance Specialist for a 12-month contract. The individual in this role will be responsible for ensuring the detailed and timely delivery of innovative, cloud-based software, demonstrating expertise in both manual testing and automation. The successful incumbent must possess a process driven approach, outstanding problem-solving skills, and a dedication to quality assurance. Don't miss out on this great opportunity to be part of one of Canada's leading mining companies and join our team! Responsibilities : Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Develop comprehensive test strategies and plans while continuously refining QA processes, methodologies, and tools to elevate productivity and software quality Collaborate within an agile environment using Azure DevOps tools, analyzing user stories and acceptance criteria to build robust test scenarios that align with defined objectives Engage with diverse teams (developers, product owners, business analysts) to comprehend requirements and validate test outcomes by demonstrating tested features Devise and implement manual test cases and plans to verify software functionality, usability, and performance Implement, log defects, perform root cause analysis, report findings, and handle QA metrics Design, develop, and maintain automated test scripts and frameworks (e.g., Selenium, Playwright, Cypress) to streamline testing efficiency and accuracy Integrate automated tests into the CI/CD pipeline for seamless continuous testing and deployment Provide mentorship and guidance, encouraging a culture of continual learning and knowledge exchange among team members Qualifications : Bachelor's degree or equivalent experience in Computer Science, Engineering, or related field, or equivalent practical experience Minimum 5 years of demonstrable experience in manual software testing and QA automation Proficient understanding of SDLC, testing methodologies, and agile/scrum practices Proficiency in crafting and performing manual test cases, test plans, and scripts Expertise in automation tools/frameworks (Selenium, Playwright, Cypress) and programming languages (Java, Python, C#) for test automation Familiarity with issue tracking systems (Jira, Azure DevOps) and CI/CD principles Outstanding analytical, problem-solving, communication, and teamwork skills Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure. As a contractor, you'll add your expertise and work alongside experienced professionals on projects that challenge and inspire. We're dedicated to fostering your growth through coaching, training, and a commitment to safety. Your contributions will make a difference, not just in your career,but in our ongoing success. Teck offers a wide array of permanent career opportunities and your role as a contractor can be a stepping stone to exploring different positions within our organization. We're committed to helping you chart a dynamic and rewarding career path. About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for the six consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Testing, QA, Quality Assurance, Coal Mining, Technology, Quality, Mining Apply now »
Senior Quality Assurance Specialist (Contract)
Teck Resources, Vancouver, BC
Closing Date: May 10, 2024 As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Reporting to the Lead, QA, this essential role will join Digital Analytics - Teck's innovative software division fostering innovation and digital transformation for the mining industry. Digital Analytics acts in support of Teck's purpose and aims to scale sustainable impact to new customers - both internal and external to Teck. This unique team of individuals is paving/trailblazing the future of mining, by developing and implementing digital solutions which use advanced analytics and artificial intelligence to diagnose, predict and prescribe improvements for mining organization (or across the value chain, enhancing operational performance, safety, and sustainability. We are seeking a driven Senior Quality Assurance Specialist for a 12-month contract. The individual in this role will be responsible for ensuring the detailed and timely delivery of innovative, cloud-based software, demonstrating expertise in both manual testing and automation. The successful incumbent must possess a process driven approach, outstanding problem-solving skills, and a dedication to quality assurance. Don't miss out on this great opportunity to be part of one of Canada's leading mining companies and join our team! Responsibilities : Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Develop comprehensive test strategies and plans while continuously refining QA processes, methodologies, and tools to elevate productivity and software quality Collaborate within an agile environment using Azure DevOps tools, analyzing user stories and acceptance criteria to build robust test scenarios that align with defined objectives Engage with diverse teams (developers, product owners, business analysts) to comprehend requirements and validate test outcomes by demonstrating tested features Devise and implement manual test cases and plans to verify software functionality, usability, and performance Implement, log defects, perform root cause analysis, report findings, and handle QA metrics Design, develop, and maintain automated test scripts and frameworks (e.g., Selenium, Playwright, Cypress) to streamline testing efficiency and accuracy Integrate automated tests into the CI/CD pipeline for seamless continuous testing and deployment Provide mentorship and guidance, encouraging a culture of continual learning and knowledge exchange among team members Qualifications : Bachelor's degree or equivalent experience in Computer Science, Engineering, or related field, or equivalent practical experience Minimum 5 years of demonstrable experience in manual software testing and QA automation Proficient understanding of SDLC, testing methodologies, and agile/scrum practices Proficiency in crafting and performing manual test cases, test plans, and scripts Expertise in automation tools/frameworks (Selenium, Playwright, Cypress) and programming languages (Java, Python, C#) for test automation Familiarity with issue tracking systems (Jira, Azure DevOps) and CI/CD principles Outstanding analytical, problem-solving, communication, and teamwork skills Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure. As a contractor, you'll add your expertise and work alongside experienced professionals on projects that challenge and inspire. We're dedicated to fostering your growth through coaching, training, and a commitment to safety. Your contributions will make a difference, not just in your career , but in our ongoing success. Teck offers a wide array of permanent career opportunities and your role as a contractor can be a stepping stone to exploring different positions within our organization. We're committed to helping you chart a dynamic and rewarding career path. Job Segment: Testing, Quality Assurance, QA, Cloud, Computer Science, Technology, Quality Apply now »
Pension Administration Quality Assurance Analyst
Aon, Montreal, QC
Pension Administration Quality Assurance Analyst Are you an actuarial analyst in pension plan administration who also has strong analytical and computer skills? Do you enjoy testing the tools beyond the typical cases, to look at the most unlikely scenarios? Are you looking to take part in long-term projects for leading Canadian plans? Then Aon has the opportunity you have been looking for! Aon is looking for a Quality Assurance Analyst for our implementation team within pension administration. The team works closely with internal teams to implement and support solutions for our clients. This is a hybrid role with the flexibility to work both virtually and from our Montreal or Toronto offices. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Review the project requirements to ensure completeness of requirements from a testing perspective Review tests for correctness and comprehensiveness to ensure they meet project requirements Complete the test scripts to test processes and report defects. Verify actual versus expected test results Monitor any change in requirements, analyze, and translate the changes into test documentation Document defects and test execution summaries Oversee day-to-day work per priorities How this opportunity is different Our highly collaborative team drives innovation through ideas and implementation of solutions that allow an enhanced digital member experience and more efficient internal processing. You will have the ability to work on exciting projects which help redefine the Canadian pension administration services. Skills and experience that will lead to success The Quality Assurance Analyst is a detailed self-starter. Bachelor’s degree in computer science, math, or equivalent work experience in an analytical area Pension work experience with Defined Benefit plans Strong computer skills (Excel, Word) Investigate and fix system errors and issues Ability to interpret and understand requirements documentation Keen attention to detail Bilingualism (English and French), highly desired How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #LI-AM3 #LI-HYBRID 2542759
Quality Assurance Lead
State Street, Toronto, ON
Who we are looking forWe are currently looking for a Sr. QA Lead to perform requirements and testing of the Middle Office Data Warehouse. As part of the Data Warehouse team, the Sr. QA Lead will act as an essential link in the project development life cycle and will work closely with the Project Manager, QA Manager, developers, Business Analysts and other project team members. We employ 200+ of the top developers and QA professionals in the industry so this is an opportunity to work with a very senior team in a fast paced environment. The candidate should have a minimum of 5 years working in Middle Office business line. Middle Office functional Knowledge includes: Record Keeping System, GG (Golden Gate), Derivates Systems, Performance Data systems, Security Analytics, Asset Control, Information Delivery (reporting).Why this role is important to usOur technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.What you will be responsible for· Manages scheduling to ensure efficient and effective product testing; identifies and reports risks to project schedule and product quality and proposes new methods to control and/or mitigate risks.· Create comprehensive test plans with well defined, reusable test cases from business requirements and functional specifications documents.· Execute software testing to include functional testing, system testing, regression testing, and performance testing.· Record and maintain automated test script libraries for functional regression testing for assigned applications.· Document software defects in an issue tracking system and proactively communicate issues with developers and other project team members.· Participate in business requirements and functional specifications reviews early in the software development life cycle process.· Generate effective status and progress reports to the QA Manager and project team members.· Provide testing leadership for the projects in which he or she is assigned to.Experience required in:· Bachelor’s degree or its equivalent in Computer Science or related experience.· Minimum 5 years of test automation experience with strong Java/Python & SQL skills.· Working well with onshore and offshore team members in Agile environment.· Good knowledge and experience working with CI/CD pipeline.· Experience working in public Cloud environments like Azure/AWS/Snowflake.· Experience with Cucumber Framework, Test NG, API testing.What we valueThese skills will help you succeed in this role:· Strong written and verbal communication skills.· Strong partnership and relationship building skills.· Exceptional organizational skills and attention to detail.· Strong problem-solving abilityEducation & Preferred Qualifications· 7 years + experience in software testing in a process driven technology environment. Recent experience must include hands-on testing.· Financial software testing experience· Solid SQL/Database skills ARE REQUIRED, SQL Server, Snowflake, and/or Oracle preferred· Experience with Data Warehouse/Data Marts IS REQUIRED· Strong ETL experience desirable· Experience in knowledge of industry standard best practices as related to software testing.· Experience in all phases of software application design, development and testing.· Experience in creating test cases, scripts, use of automated test tools, testing client/server applications.· Ability to translate from business requirements to technical testing solutions.· Experience with full cycle testing including functional testing, system testing, integration testing, performance and stress testing.· Strong written and verbal communication skills.· Strong partnership and relationship building skills.· Exceptional organizational skills and attention to detailAbout State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careers
First Nations / Inuit / Métis Junior Quality Assurance Analyst
BMO, Toronto, ON
Application Deadline: 06/09/2024Address: 33 Dundas Street WestJob Family Group:TechnologyWe invite all experienced and aspiring First Nations / Inuit / Métis professionals to apply to roles featured on BMO's Indigenous Careers landing page, as well as all those on BMO's Career Page. Qualified First Nations / Inuit / Métis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMO's ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle. Designs, develops, executes, and maintains test plans of infrastructure, common services/middleware, data, and applications in various environments. Records and documents testing results (including anomalies and issues) and compares them to expected results. Detects solution failures so that defects may be discovered and corrected. Generates historical analysis of test results and maintains a list/repository of defects. Reviews and interprets all documentation related to testing, including business requirements and functional and design specifications, to provide input to the project team on the planning of testing activities. Provides immediate response to production program problems.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Reviews, evaluates, and derives requirements for testability.Designs, develops, executes, and maintains testing strategies and plans to ensure stability and efficiency, enabling a seamless customer experience.Executes and verifies test cases as part of the overall functional testing of Information Technology products as well as reporting defects and test results to the stakeholders.Recommends approaches to streamline and integrate technological processes and systems in the organization to improve overall efficiency and improve the bank.Ensures the accuracy and consistency of test results through documentation processes. Follows BMO's SDLC process.Communicates the overall quality of a deliverable and ensures metrics are used to drive delivery and identify any areas of concern.Participates in programs/projects across the enterprise.Participates as an active stakeholder in every initiative, driving quality based on fact-based metrics.Ensures development teams' unit testing practices are in place and confirms core criteria met prior to integrated testing delivery.Proactively provides improvement opportunities to the team to enhance the customer experience.Drives the testing automation capabilities.Identifies opportunities to strengthen the quality assurance capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically, 1- 2 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business.Knowledge of the SDLC, testing concepts, methodologies, metrics, automated testing frameworks and BMO documentation standards.Understanding of BMO applications and infrastructure components.Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.Collaborate well with others. Ability to translate technical concepts into easy to understand terms.Able to analyze data and use testing metrics to highlight improvement opportunities.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$49,000.00 - $90,800.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
First Nations / Inuit / Métis Junior Quality Assurance Analyst
BMO Financial Group, Toronto, ON
Application Deadline:06/09/2024Address:33 Dundas Street WestJob Family Group:TechnologyWe invite all experienced and aspiring First Nations / Inuit / Métis professionals to apply to roles featured on BMO’s Indigenous Careers landing page, as well as all those on BMO’s Career Page.Qualified First Nations / Inuit / Métis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMO’s ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle. Designs, develops, executes, and maintains test plans of infrastructure, common services/middleware, data, and applications in various environments. Records and documents testing results (including anomalies and issues) and compares them to expected results. Detects solution failures so that defects may be discovered and corrected. Generates historical analysis of test results and maintains a list/repository of defects. Reviews and interprets all documentation related to testing, including business requirements and functional and design specifications, to provide input to the project team on the planning of testing activities. Provides immediate response to production program problems.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Reviews, evaluates, and derives requirements for testability.Designs, develops, executes, and maintains testing strategies and plans to ensure stability and efficiency, enabling a seamless customer experience.Executes and verifies test cases as part of the overall functional testing of Information Technology products as well as reporting defects and test results to the stakeholders.Recommends approaches to streamline and integrate technological processes and systems in the organization to improve overall efficiency and improve the bank.Ensures the accuracy and consistency of test results through documentation processes. Follows BMO’s SDLC process.Communicates the overall quality of a deliverable and ensures metrics are used to drive delivery and identify any areas of concern.Participates in programs/projects across the enterprise.Participates as an active stakeholder in every initiative, driving quality based on fact-based metrics.Ensures development teams’ unit testing practices are in place and confirms core criteria met prior to integrated testing delivery.Proactively provides improvement opportunities to the team to enhance the customer experience.Drives the testing automation capabilities.Identifies opportunities to strengthen the quality assurance capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically, 1- 2 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business.Knowledge of the SDLC, testing concepts, methodologies, metrics, automated testing frameworks and BMO documentation standards.Understanding of BMO applications and infrastructure components.Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.Collaborate well with others. Ability to translate technical concepts into easy to understand terms.Able to analyze data and use testing metrics to highlight improvement opportunities.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$49,000.00 - $90,800.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsWe’re here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Signals and Communications Quality Assurance Supervisor
Canadian National Railway, Toronto, ON
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!  Job SummaryThe Signals and Communications (S&C) Quality Assurance Supervisor - Eastern Region is responsible for handling installation projects, along with ensuring that the preparation and in service testing are completed as per CN’s standards. The incumbent handles material acquisition, tracks project timelines, interfaces with Signal Design Engineers, tests software as well as prepares cutover and testing. The incumbent also ensures designated maintenance tests and schedule is adhered to. In addition, the role works with other parts of the department on budgets, project estimation, and site evaluation.Main ResponsibilitiesProject Planning·       Prepare scope documents and submit to Signal Design for proposed projects·       Participate in site surveys to resolve reconstruction work required and estimate costs to complete·       Work closely with local supervisors, Signal Design personnel, and managers on projects that fall under their jurisdiction·       Identify material, manpower, and design short falls in projects·       Make corrections to allow efficient installation and budget commitments·       Handle budgets on construction projects·       Participate and develop pretesting and cutover plans for S&C projectsProcedures and Reports·       Ensure all test procedures are followed and documented·       Participate in the preparation of credible reports of activation failures and other wrong side failures·       Stay alert and prepared for unusual conditions or circumstances·      ·       Coordinate unionized staff tasked with performing periodic Transport Canada required inspections. ·      ·       Prepare and deliver and execute emergency repair testing proceduresWorking ConditionsThe role is performed in a combination of office and outdoors environments in various types of weather conditions with shift work including weekdays, weekends, and holidays. The role requires being available on-call 24/7 to respond to critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. The role requires frequent travel which will include overnight stays away from home.RequirementsExperienceSignals and Communications·       Minimum 5 years of experience in S&Co   Experience working with Systems, Applications and Products (SAP)* *Any experience for these above would be considered as an assetEducation/Certification/Designation·       High School Diploma or General Educational Development (GED)·       2 years of College or Technical School with a focus on Electrical or Electronics Technology·       Bachelor's degree in Electrical or Electronic Engineering*·       Valid Driver’s Licence·       Bilingual (English/French)*·       Canadian Rail Operating Rules (CROR) Certification**Any designation for these above would be considered as an assetCompetencies ·       Leads by example for the safety and security of all·       Considers ESG principles in all operations·       Solves problems to create value·       Demonstrates active listening·       Collaborates with others and shares information·       Sets direction and inspires others·       Communicates with impact·       Develops self and others·       Applies critical thinking·       Innovates·       Demonstrates agility and drives changeTechnical Skills/Knowledge·       Excellent working knowledge of signal systems, applicable regulatory requirements, S&C standards, specifications, and procedures·       Knowledge of Microsoft Office (Excel and Word)About CN   CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results. 
Quality Assurance Lead for Inforce Insurance
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionAs a Quality Assurance Lead, you will be providing performance reporting and feedback, identifying training issues, areas for process and customer service improvement, and financial liability - thereby improving the overall quality of departmental output. You will also perform other types of QA as needed.This role is responsible for daily review of reporting available to assign work in priority sequence, including rushes and other volumes coming in for quality checking. Transactions and reports are checked for compliance, and accuracy and that the customer's experience exceeds expectations. Also responsible for communicating trends to the management team.ResponsibilitiesQuality Assurance lead will have mastered the Quality Assurance Specialist responsibilities plus:Provide technical support, share updates, trends, and direction with team members as neededAnalyze processes and recommend/implement workflow changes to increase efficienciesBe a subject matter expert for recommendations, testing and implementation of changes for our systems applicationsAssist the manager with staff training initiatives and development planningAct as key contact for auditors (internal/external)Perform reviews and decision quality disputesPerform Secondary Quality Review monthly, incorporating analysis of both formal and informal errorsProvide individual and departmental monthly performance reports through accurate feedback Perform daily queue assignments and management (including rushes)Maintain current knowledge of departmental policies. Communicates quality standards and quality results on a regular basisCommunicates process improvement ideasStay up to date with product and system updates to ensure accuracy of knowledgeResolve issues and tasks independentlyIdentify and address new hires and ongoing training needs with managementAssist with additional projects outside of monthly assignments and auditsIdentify and escalate error trends and service issues to managementPropose risk mitigation strategies and solutions when feasible Back up support for training leadOther duties as assignedHow will you create impact?The Quality Assurance Lead will report to the Manager, Inforce Insurance Training & Quality while working closely with other QA(s) and leaders. The ideal candidate is exceptionally organized, is able to plan and track various QC initiatives, monitor progress, report on results and manage the volumes from day to day. They will perform analysis on a daily, weekly and monthly basis to report quality results and trends to improve existing processes, documentation and training programs.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyoneWhat we are looking forCollege degree/bachelor’s degree preferred, or equivalent related job-work experience required3+ years experience performing quality assurance reviews Reporting / Presentation skillsStrong verbal and written communication skillsComprehensive knowledge of Inforce Insurance systems, products and processesWhat can we offer you?A competitive salary and benefits package.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Boundless opportunity: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-HYBRIDAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Quality Assurance Developer Intern
Coveo Solutions inc., Montreal, QC
Make an impactful contribution to the world of automatic testing with your ideas! If our solutions are flawless, without glitches, bugs or downtime, it’s because our thorough and dedicated Quality Assurance (QA) professionals work closely with our Research & Development teams to minimize problems, increase efficiency, and automate testing phases. To offer innovative services and quality software solutions, the team is constantly adjusting to industry best practices in QA. We are seeking a highly motivated intern who will use their skills to perfect the art of test automation. If you are meticulous and interested in assessing risk and preventing defects in code, this is the internship for you. What your typical day would look like:  You start your day off with a team meeting (scrum) to track the progress on the team’s different projects and elevate each other by sharing innovative ideas. Afterwards, you immediately connect to a QA guild meeting with your mentor and our quality assurance experts from the other R&D teams. Today the meeting is about test automation for user interface (UI), you learn from the expertise of your teammates. When you come back from lunch, you automate some test scenarios on the current project. You make sure you're in line with what the rest of the team thinks about and you go for it. Following that, you take one of the existing tests written in Cypress and convert it into Playwright. As the Coveo team is more familiar with Playwright, you’re helping to increase the productivity of employees.  The day is coming to an end! You take some time to document the steps you completed. We want you to help us standardize our testing practices and make sure it’s captured for the team to reference. Here's what will qualify you for the role: You are currently enrolled in a computer science or software engineering program.  You have experience with JavaScript and TypeScript. You have a strong interest in QA. You have a sense of ownership; always finding ways to learn and keep up with current trends. Curious by nature, you ask questions attempting to understand what you don’t know. Here’s what will make you stand out: You have previous experience in test automation; such as Selenium WebDriver, Nightwatch, Cypress or Playwright. You have knowledge of Jenkins and Selenium.  You’re always looking for new challenges by participating in hackathons! Great organizational and time management skills. Interested? You don’t need to check every single box; passion goes a long way and we appreciate that skills are transferable. Send us your application, we want to hear from you! Join the Coveolife! Experience comes in many forms but we offer challenges that meet your ambition; to enable you to learn consistently.  We encourage all candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.