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Technical Support Specialist
Avigilon, Vancouver, BC
Job Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products like Appearance Search and Unusual Motion Detection along with our recently launched Avigilon Blue cloud service platform. You will have the opportunity to contribute to intelligent camera surveillance systems through cutting edge research and software engineering. Avigilon's solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. At Avigilon, you will find a culture of thought-leaders who are passionate about creating exciting new solutions for security and surveillance. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally Overview: Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of technologies. Responsibilities: • Maintain a strong understanding of Avigilon software and products, including cameras, servers, and networks. • Troubleshoot Avigilon hardware and software products over the phone and through remote sessions • Concisely document software, hardware, and network information in a case management system • Provide an exceptional customer experience during calls, emails, chat, and customer escalations • Assist customers with installation, operational, maintenance and or training related inquiries for products and applications • Prioritize between tasks including inbound calls, existing case management, live chat, email requests • Diagnoses mechanical, hardware, software and systems failures using established procedures Qualifications: • Experience in a customer service or technical support role • Exceptional skills in problem solving, time management, and verbal/written communication • Self-motivated and focused with a passion for technology and customer satisfaction • Must be able to quickly learn and understand new ideas and concepts Preference will be given to candidates with the following skills and experience: • Technical Support or contact center experience • Degree, Diploma, or certificates in a related discipline • Prior surveillance industry experience • French, Spanish, Portuguese, or Italian fluency We believe that diversity spawns innovation - the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you
Senior Network Specialist - MIS
Fortinet, Burnaby, BC
DescriptionWe are looking for a skilled networking specialist to join our MIS team in Burnaby, BC! The MIS team is responsible for managing Fortinet's IT infrastructure in Western Canada and contains more than 60 skilled IT professionals. Job Responsibilities: •Be responsible for deploying network infrastructure across all DC networks •Design and deploy automation system to scale out Fortinet network across multiple DCs. •Create/update/maintain Fortinet DC network standards •Apply network changes per change request •Work with different ISP/Vendors for network peering •Providing daily support for all DC networks •Monitor daily operations to ensure continuity of network service. •Perform root cause analysis of critical outage and incidents, participates in developing permanent solutions, and coordinate implementation. •Resolving emergency incidents. Job Experience Required: •Bachelor's degree in a technology related field(Master and above preferred) •7+ years network experience in large scale networking environment. •Familiar with dynamic routing protocols: BGP and OSPF (CCIE preferred) •Familiar with network automation: Ansible, Saltstack and python •Familiar with Fortinet security products •Familiar with change management process and tools •Excellent verbal and written communication skills #GD #LI-JH1
Technical Support Specialist
Fortinet, Ottawa, ON
DescriptionFortinet is looking for Technical Support Engineers to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products that we support in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security. Job Responsibilities •Provide direct technical web and telephone support to Fortinet customers including •Basic troubleshooting on the range of Fortinet Enhanced Technologies products including FortiMail, FortiVoice, FortiRecorder and FortiSandbox •Collection, analysis and change recommendations of configuration information •Collection and analysis of customer network information •Collection and initial analysis of packet trace information •Recommend corrective actions based on analysis •Provide customer education where needed due to gaps in networking, product knowledge etc... •Consultation of technical documentation, bulletins and release notes for known problems •Reproduction of customer environments on lab equipment •Follow up on technical cases including proper escalation and management of the case until case closure. •Manage customer communications and expectations until the closure of each case Job Skills Required •Experience in a technical support role in a networking/security company or equivalent education •Strong understanding of TCP/IP, routing protocols, L2/L3 switches, VoIP, messaging
Process Automation Specialist
Winters Technical Staffing, , Ontario
Title:  Process Automation SpecialistLocation: Nanticoke, ONType: Full Time PermanentSalary: TBDBonus:  15% bonus based on company profitability.Benefits: Full Benefits +  4% RRSP contribution, plus some amount of RRSP matching based on much the individual’s contribution Our client a well known steel company is looking for a Process Automation Specialist ResponsibilitiesImplement manufacturing process improvements through software changes in multiple high-level languages;Design, develop, troubleshoot and otherwise maintain critical process control system servers, HMIs, relational databases, and web servers;Learn and understand the steel hot rolling process and apply appropriate software control technologies to maximize operating efficiencies;Analyze manufacturing process improvement requests and design software solutions based on those requirements;Work with personnel from various disciplines in a manufacturing environment toward continual improvement in production capabilities;Demonstrate leadership skills by successfully managing projects from start to finish, including significant interactions with internal customers;Design, develop, test, verify and document software changes for the production environment;Support the critical production systems in a timely fashion to maximize operating efficiencies with minimal interruption, including off-hours on-call response;Use a mix of computer software technologies including C, Fortran, VB, SQL, C++, C#, Java to extend automation functionality. Qualifications Bachelor’s degree in Software Engineering, Computer Engineering, Systems Engineering, Computer Science or similar program,Vocational experience with programming in one of C, C#, C++ or Fortran;Familiarity with object-oriented programming and the ability to learn new programming languages;Working knowledge of SQL, including experience with one of the following: Oracle, MS SQL Server, MySQL;Knowledge of communication network protocols including TCP/IP and UDP;History configuring the MS Windows family of operating systems;Preference given to those candidates with previous experience in process control in a manufacturing environment such as steel, automotive, oil and gas;Experience with OpenVMS, Linux, QNX operating systems would be considered an asset;A positive attitude with an interest in expanding responsibilities.A valid driver’s license and reliable vehicle are requiredRequirementsBackground in Process Control theory including sampling, filtering, signal processing, PID control, and process modeling;Strong verbal communication, written communication, and listening skills;Excellent organizational and multi-tasking skills;Demonstrated analytical/mathematical abilities;An interest in career development.  Work Environment Includes work in both office and mill environments with a high impact team.
Technical Support Specialist
Fortinet, Ottawa, ON
DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: • Basic troubleshooting on the core Fortinet products - Fortigate • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer system information • Recommend corrective actions based on analysis • Provide Customer education where needed due to gaps in networking, product knowledge etc. • Consultation of technical documentation, bulletins and release notes for known problems • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. • Follow up on technical cases including proper escalation and management of the case until case closure. • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: • 1-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education • Deep working knowledge of operating systems -- Windows, OSX, Linux • Strong understanding of TCP/IP, routing protocols, L2/L3 switches. • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. • Strong troubleshooting and problem-solving skills • Previous call center experience, preferably supporting data networking products and/or security products is desirable. • Strong communication skills, both written and verbal. Educational Requirement: • Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.
Network Coordinator and Training Specialist (HR348)
Carya (formerly Calgary Family Services), Calgary, Alberta
At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to a Manager and is part of the Multigenerational Wellness in Community department. Position Summary The Network Coordinator and Training Specialist plays a supporting role to The Way In, a long-term collaborative program serving older adults in Calgary that operates as a network of four agencies:  Calgary Chinese Elderly Citizens’ Association (CCECA), Calgary Seniors’ Resource Society (CSRS), Carya Society of Calgary (carya) and Jewish Family Service Calgary (JFSC).  The Way In provides a variety of supports to assist older adults in connecting to required programs and services that promote independence, healthy aging and social wellbeing.  This role also supports the coordination and consultation for relevant social work training programs to carya staff, partners and other stakeholders through carya’s certified Training Institute.Within the The Way In Network, carya is the backbone organization, providing ongoing support for program coordination, professional development and collaborative program initiatives.  The Network Coordinator plays a key role in supporting the network and network leaders in meeting the goals of the network and achieving network objectives.  In order to promote further coordination across the agencies, this position rotates work time between each agency office location.In addition, the Network Coordinator and Training Specialist will act as a social work consultant, involved in the planning, implementation, and monitoring of social work continuing education for approved individual courses/conferences as part of carya’s Training Institute.Network Coordination ResponsibilitiesSupport Aligned Network Activities For the purpose of creating consistent, high quality and integrated services for older adults across Calgary, the Network Coordinator and Training Specialist works to leverage skills, talents and resources across organizations to support each other in creating positive change in a diverse and dynamic community.  The Network Coordinator fosters a cooperative and mutually beneficial relationship within the Network, while acknowledging the distinct mandate of each Member organization.Under the direction of the designated Chair, supports the convening of the Supervisor Table on a regular basis.Facilitates and coordinates the implementation of activities determined at the Supervisor Table – this may involve collecting information, gathering stakeholders, coordinating sub-committees and/or developing communication materials to advance the work of the network.Supports the implementation of strategies or initiatives as directed by the Leadership Committee. Liaison for the network partnership with Distress Centre Calgary and oversight for contract requirements in the operation of 403-SENIORS and related reporting.Coordinates and compiles collective impact data as per established processes.Works with consultants and/or subject matter experts when required for network projects and initiatives.In collaboration with network representatives, develops initiatives that enhance quality and integration of The Way In services across the network.Participates in the promotion of The Way In Network and services at community events.Network Professional Development and Training The Network Facilitator promotes excellent service provision across the Network through appropriate professional development activities and opportunities for sharing of information across teams. In collaboration with network supervisors, develops and implements an annual training  plan for  Outreach Workers across the network – this includes planning topics, coordinating facilitators/logistics, ensuring ACSW credit eligibility, evaluation of sessions and facilitation as appropriate.Maintains standardized training manuals with regular review at Supervisor Table.Supports the development of standardized tools that enhance the delivery of The Way In services across partner organizations (ie. Assessment, Service Plans, Presentation Templates…).Support Policy and System Change Activities The Network Coordinator supports the Leadership Committee in educating policymakers and elected officials about effective and emerging strategies for working with older adults.  Through program measurement and outcome data, the Network Coordinator compiles information that may inform policy and program decisions related to older adults. Supports the implementation of the annual work plan as developed by the Leadership Committee.Liaises with community stakeholders as required and represents the network on committees as determined by the Leadership Committee.Prepares and/or compiles reports and other information as required by assigned projects or requested by network committees.Coordinates community meetings on behalf of the Leadership Committee as required.Training Specialist ActivitiesServes as a social work consultant for approved individual courses/conferences through carya’s Training Institute.Participates in and monitors the planning and implementation of the carya Training Institute courses and conferences. Assesses the educational needs of social workers across the agency (including The Way In Network) to inform course sourcing and development. Reviews or develops learning objectives for each course or conference.Plans, administers and monitors carya’s Training Institute continuing education courses.Works with other designated staff to stay current on the CE requirements in all jurisdictions for which CE credit is offered. Ensures the provider infuses cultural awareness and diversity into courses and the overall program.Resolves grievances related to any training provided by carya’s Training Institute.Evaluates data and consolidates feedback for all courses/conferences offered through carya’s Training Institute. Qualifications and ExperienceAn undergraduate degree and registration as a Social Worker in good standing with the ACSW is requiredA minimum of 5 years experience in the non-profit sector is preferred and experience in project management and working with older adults would be a definite asset.  Strong communication, facilitation and organizational skillsExperience in developing and/or delivering training in an adult learning environment is preferredA positive attitude and the ability to build cohesion across multiple stakeholder organizations is essentialCompletion of the Alberta Wellness Core Brain Story is an asset Please note the successful candidate must successfully complete a Criminal Record Check, including vulnerable sector search, within the past year. Full Time Regular (1.0 FTE, 37.5 hours per week) $54,421 - $65,563 per annum Competitive benefits package, flexible work schedule & supportive work environmentClosing DateMay 23, 2021If you are seeking a genuine challenge in a workplace where excellence is valued and the atmosphere is supportive, please send your résumé and cover letter to:   carya Human Resources at [email protected]caryacalgary.ca Carya is an equal opportunity employer. Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.
Network Security Specialist - FortiCloud
Fortinet, Burnaby, BC
Description Network Security Specialist - Forticloud role Job Responsibility: • Implementing and updating Forticloud service Operating Procedures and other security related documents • Work with NOC team to apply network policy based on request • Work with Infosec team to ensure compliance with security policies and best practices • Review SIEM and any other security reports on daily basis • Security incident analyzing and handling • Contiguous system and network hardening • Optimize process and lifecycle management cycle for security automation • Perform risk assessment to cloud service network, systems, and software applications • Provide on-call escalation operations support • Perform other security related operation duties as needed Required Skills: • Minimum of two years' experience in network security role. • Expertise in network security appliance operation/administration(Fortinet products preferred) • Demonstrated working knowledge and proficiency in security technologies, policies and risk assessment • Experience with vulnerability scanning tool(Nessus preferred) • Experience with SIEM products • Working knowledge and proficiency in Linux/Windows operating systems • Expertise in operating system knowledge/support related to security vulnerabilities • Expertise in network and system based attacks and mitigation. network intrusion detection and prevention skills • Excellent verbal, presentation and written communications skills Desired Skills: • Holds industry-specific certifications, including one or more of the following: Fortinet NSE, CCNP, CCIE, RHCE, CCSP and CISSP. • Knowledge of security industry standards and certification frameworks such as ISO27001, SOC2 etc • Experience with SIEM system • Experience with VMware/Openstack private cloud platform • Ability to create customized template to parse log • Expertise in scripting/automation (Bash, Ansible etc) • Expertise in network-related protocols (Layer 1 - Layer 7) #GD #LI-JH1
Specialist, Real Estate, US Corporate Tax
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG has an active presence in the Cross Border Real Estate industry. Our US Real Estate practice serves Canadian public, entrepreneurial, and institutional clients that own, operate and develop real estate in US. Our diverse client base includes Canadian real estate developers, pension fund managers, and REITs with operations in the US. We have an exciting opportunity for a motivated, driven tax professional at the Manager level to join our dynamic and thriving US Real Estate Tax practice in Toronto. You will gain exposure to a variety of medium to large private and public companies and build relationships with our network of KPMG tax professionals across Canada. As an integral member of our US Real Estate Tax team, you will work closely with KPMG Partners to provide US tax compliance services as well as a vast array of advisory services, including structuring of large scale development projects (including mixed-use developments and joint ventures), launching of real estate funds, as well as evaluating strategies for acquisitions and divestitures. What you will do Work closely with our Partners to lead real estate client engagements, and advise clients on planning opportunities, tax strategies, and compliance issues. Manage a team that provides superior consultative tax advice to help our clients achieve tax savings. Actively mentor and coach team members to their highest potential and create a learning environment through leadership. Work with the team on business development opportunities. Research and analyze a wide variety of U.S. and cross-border tax issues. Maintain and manage client files to ensure accurate and timely completion of returns. What you bring to the role Minimum 2 years specializing in Tax in a public accounting firm. US CPA designation, Enrolled Agent or US Masters of Tax. Superior verbal and written communication skills with a proven ability to clearly explain complex tax and business issues to clients. Ability to research and write utilizing electronic tax tools. Demonstrated experience organizing and executing on client engagements while acting as a trusted business advisor. Ability to manage conflicting demands and priorities. Strong commitment to professional and client service excellence. Highly motivated individual with a desire for growth. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Specialist, Cybersecurity
Air Canada, Dorval, QC
Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cybersecurity will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada's technology environment. Air Canada's cybersecurity systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cybersecurity acts as a cybersecurity subject matter expert and provides guidance concerning the cybersecurity assurance program, cyber risks and compliance for Air Canada and its affiliates. He/she will evaluate Air Canada's existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cybersecurity team will evolve with it. This position will be reporting to the Manager, Cybersecurity. Responsibilities : Collaborates with Strategic Procurement for the sourcing exercise and on-boarding of the third-parties for the execution of cyber assurance activities. Leads the execution of third-party cyber risk assessments (pre and post contacting, and ongoing monitoring) to ensure compliance with internal information security policies and procedures, as well as external requirements. Ensures that cybersecurity clauses are embedded in the agreements with third parties. Manage cybersecurity risks, vulnerabilities, and defects from identification to remediation. Performs risk assessments, documents them and support the implementation of mitigating controls consistent with company strategy. Generate reports to demonstrate cyber assurance metrics and KPI. Identify Cyber risks, communicate and develop best practice'' solutions, and recommend mitigating controls consistent with company strategy. Introduce new processes, initiatives to improve cyber assurance practice. Represent the organization and take an active participation on different IT business or security airline specific forums. Supporting the leadership team on strategic initiatives specific to the respective portfolio. Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role. 6-8 years of IT technology, operations, and people leadership experience in a large company, with a minimum of 4 years of experience in a cybersecurity and/or risk & compliance role. Extensive application security, SDLC and integration understanding. Thorough understanding of Application Security Testing, Penetration Test, Tabletop Exercises. Current information security certification (CISSP, CISM or equivalent) is an asset. Strong knowledge and understanding of cybersecurity concepts, protocols, industry best practices, strategies, frameworks and regulations such as SOX, PCI DSS, ISO, CoBIT, NIST, PIPEDA, GDPR. Exceptional analytical, organizational and communication skills. Self-motivated and independent worker. Possess investigative nature and be self-motivated. Results oriented with proactive and methodical approach to problem solving. Able to multi-task and work under pressure against tight deadlines and changing priorities. Must be a team player with ability to work closely with diverse groups and working styles. Ability to establish and maintain effective business relationships. Flexibility and willingness to work extended hours, when required. Conditions of Employment: Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Specialist, Operational Support
BMO, Ontario, ON
Application Deadline: 04/14/2024Address:VIRTUAL59 - HomeRes - ON - BMO#B2COperationsProvides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations. Collaborates with internal and external stakeholders to facilitate and oversee delivery of business objectives/deliverables in accordance with applicable policies, processes, and controls. Troubleshoots and resolves routine problems according to policies, standard procedures, schedules, and deadlines and maintains audit trails, or escalates non-routine problems. Specifically, this role is accountable for (1) Leading special high risk processing activities on Global Plus (2) Oversee on-boarding, liaising with Capital Markets treasury team and monitoring cash forecasting and trading commitments associated with new Private Trust clients (3) Design and implement Quality Assurance testing and reporting for the Private Banking Operations team (4) Oversee process documentation and SOP updates and (5) Identify and implement opportunities to create capacity on the team.Provides advice and guidance to assigned business/group on implementation of solutions.Helps determine business priorities and best sequence for execution of business/group strategy.Ensures alignment between stakeholders.Manages databases and provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards.Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.Designs and produces regular and ad-hoc reports, and dashboards.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.Provides input into the planning and implementation of operational programs.Recommends changes in procedures and resources.Compiles, copies, sorts, and files records of office activities and business transactions.Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.Creates, maintains, and enters information into databases.Prepares funding approval requests for department projects.Tracks, verifies, and processes department budget and capital expenditure invoices.Resolves or escalates invoice discrepancies in accordance with accounts payable policies, procedures, and vendor agreements.Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution).Maintains office supplies inventory, checks inventory of supply stocks, places and facilitates the execution of office supply orders, and verifies receipt.Schedules meetings and coordinates applicable audio-visual equipment, catering, room setup, and conference calls.Books travel arrangements and prepares itineraries for management.Answers central phone lines, responds to and resolves or escalates inquiries for resolutionSupports the development of tailored messaging by writing, editing, and distributing communications materials (e.g. correspondence, agendas, presentations, proposals, reports, bulk emails, and policies and procedures) and dispatching outgoing communication.Processes modifications and updates to departmental procedures for manager's approval, ensuring new information and procedures are provided to the team.Verifies staff timesheets and collects and tracks staff attendance data (e.g. overtime, sick, and vacation time) in accordance with applicable guidelines to ensure consistency and determine staff availability.Liaises with internal business units and external vendors to coordinate and implement changes to premises to accommodate incoming and outgoing staff and contractors (e.g. relocations, office planning and new furniture requirements) with minimal interruptions to business operations.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Solid knowledge and understanding of the business unit's key products and services, processes, and controls.Solid knowledge and understanding of the business unit's key application (Global Plus) and ability to run and oversee excel macro'sStrong understanding of the business unit's risk and regulatory requirements.Solid knowledge and understanding of routine procedures and/or processes of the work team.Solid knowledge of transactional documentation types, workflow priorities, and deadlines of processing areas that interact with the business unit.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Reconciliation experience - an assetKnowledge of Fundserv - an assetGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Specialist, Global Mobility Services Tax
KPMG, Vancouver, BC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Our worldwide network of Global Mobility Services professionals provide tax and payroll compliance and consulting services to executives and employers of people who work, live and invest outside their home country. We design sophisticated tax planning and compensation strategies to help companies with international workforces and their executives manage their tax liabilities and other expenses of operating in the global business environment. As a Specialist, working with the Managers and Partners, you will liaise with clients, various member KPMG offices around the world and local team members to manage workflows and provide Canadian and US personal and payroll tax services for our multinational clients. You will be responsible for a variety of technical, project management, administrative, and support functions with regards to the management of our clients' expatriate tax programs. The ideal candidate enjoys continuous learning and working in a team to deliver exceptional client service. What you will do Become part of a tax engagement team in meeting the tax compliance needs of clients. Prepare working paper files for income tax returns for personal tax clients. Review Canadian and US personal tax returns. Run taxpayer arrival and departure tax consultations. Manage client information gathering to ensure accurate and timely completion of returns and schedules. Follow-up with tax authorities on notices. Provide support to team members in related tasks. Tax and Payroll Research At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need extra time to devote to personal matters, and our approach to flexibility provides for this. What you bring to the role Minimum 3 years' experience in Canadian and/or US tax compliance for individuals. Completion of a post-secondary undergraduate degree. Excellent people management skills. Highly motivated individual with a desire for growth. Dedication and motivation to achieve high standards of client service and professionalism in the performance of duties. Emphasis on quality and adds value to their client offerings and services. Strong analytical, project management and organizational skills. Excellent computer skills - Excel experience is required. Effectively manages conflicting demands and priorities. Excellent written and verbal communication skills allowing effective interaction with staff and clients. Able to instill enthusiasm in others to achieve desired results. Able to provide persuasive and self-assured responses to challenging questions. Canadian or US accounting designation or professional licensing a definite asset but it is not required #LI- JS The expected base salary range for this position is $66,000 to $99,000 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Specialist Government and Community Programs
BMO, Montreal, QC
Application Deadline: 04/18/2024Address:105-119-129 rue St-Jacques OProvides swift independent, objective review of Canada Small Business Finance Program (CSBFP) loan transactions submitted on-going by Relationship Managers (RMs) for Business Banking (BB) borrowers. Prepares and handles CSBFP related documentation. Delivers exceptional client service by truly understanding the needs of BB borrowers and RMs. Supports BB loan fulfillment operations and change initiatives. Provides coaching to and supports RMs from which CSBFP applications and transactions originate. Proactively identifies opportunities to provide value-added financial solutions that meet client needs and expand the loan portfolio.Executes work to deliver timely, accurate, and efficient service.Reviews and communicates CSBFP loan funding eligibility decisions with rationales that can be understood and explained to RMs and their customersProvides advice and guidance to BB RMs for various CSBFP transactions.Employs systems (e.g. Excel Deal Tracker, Track It etc.) to manage information.Provides technical expertise to other team members, acting as a go-to person for the team.Supports the manager by coordinating and managing workflow and exception requests; escalates any concerns.Identifies and advises on transaction terms, conditions, and requirements and opportunities for cross-selling or alternative solutions that meet client needs.Keeps abreast of economic and market developments affecting CSBFP lending to inform credit risk policies and decision making.Adheres to BMO policies and guidelines for CSBFP loans.Coaches and advises customer-facing employees on CSBFP to increase awareness of transaction risks like fraud & impediments, Policies, Standards of Procedure and knowledge of CSBFP process.Supports the execution of strategic initiatives for BB and CSBFPGathers and formats data into regular and ad-hoc reports and dashboards.Monitors and tracks performance and addresses any issues.Provides input into the planning and implementation of operational programs.Responds to inquiries and resolves issues raised through audits and quality checks to adequately document lending decisions.Builds effective relationships with internal/external stakeholders.Follows security and safeguarding procedures and applies due diligence in accordance with Bank's policies and ethical standards for the prevention of loss due to fraud, robbery, counterfeiting, money laundering, or defalcation.Adheres to business banking lending processes, policies, procedures, legal, regulatory, audit, and ethical requirements.Maintains the confidentiality of customer and Bank information in compliance with Bank policies and procedures.Identifies risks and takes appropriate actions, including all documentation and other regulatory requirements to maintain operational integrity.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Advanced understanding of business banking products, lending process and directives, credit risk policies and standards, supporting processes, applicable legal and regulatory requirements, and Bank policies.Strong knowledge of credit qualification and adjudication standards, policies, and procedures.Strong knowledge of Canada Small Business Finance Program (CSBFP) 110-54 and related SOPsAbility to use Business Connect and Customer ConnectComfortable interacting with Relationship Managers and Credit FundersComfortable interaction with suppliers who service BMO borrowers.Reviews these key documents: commercial lease agreements, Purchase & Sales Agreements, franchise agreements, construction contracts and invoices.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Network Professional
Rogers, Markham, ON
Network Professional At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:This position plays the key role in supporting both the Rogers Business Managed Services customer base as well as supporting all other internal technical staff in a mentoring role. This position is also responsible for the daily operations and management of the corporate network. The Network Professional provides guidance to Network Analysts in the National Support Centre (NSC), including but not limited to, the implementation, administration, and maintenance of customer networks. This specifically includes the troubleshooting of all reported customer issues, including identifying application performance problems and participation in the trouble shooting of networking equipment managed and maintained by Rogers Business Managed Services. This role may additionally be called upon to support the Professional Services team with deployments.Primary Responsibilities • 1st level escalation point for Network Analysts • Approve scripting changes • Manage and assign daily workflow of all incidents for all queues • Mentoring and training Network Analysts • Provide internal escalation duties including reporting on major outages, RFO reports, ensure escalated calls are handled appropriately with feedback to the client • Participate in trouble shooting of escalated issues • Network Professionals will be assigned dedicated customers that they are responsible for - this is not handling all incidents but rather ensure the incidents are handled effectively and within SLAs • Network Professionals will meet regularly with their assigned customers • Be responsible for ensuring highest level of support for dedicated clients • Ensure in depth knowledge of internal systems and procedures as well as customer procedures, networks, systems, applications, etc. is transferred to Network Analysts via documentation, training and mentoring. • Be available to work dedicated Monday to Friday day shifts covering 7 AM to 9 PM • Participate in a rotating Escalation Process for Network Analysts • Work overtime as required • Collaborate with Network Specialists (Professional Services team) to create optimal network design topologies and configurations. • Install, configure, test, maintain, monitor, and troubleshoot networked peripheral devices and networking hardware and software products. • Maintain security solutions, including firewall, and VPN and intrusion detection prevention systems. • Maintain all network hardware and equipment, including firewalls, routers, switches, hubs, etc. • Participate with vendors and carriers during problem analysis/resolution as required. • Monitor and test network performance and provide network performance statistics and reports. • Respond to incidents as required, SNMP alarms and e-mails regarding customer network issues, customer change requests, etc. • Perform on-site analysis, diagnosis, and resolution of complex network problems for a variety of clients, and recommend and implement corrective hardware and software solutions, including off-site repair. • Recommend, schedule, and perform network improvements, upgrades, and repairs. • Support development and implementation of networking projects and new technology installations. • Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. • Practice network asset management, including maintenance of network component inventory. • Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data. • Prepare and ensure accuracy of documentation, procedures, manuals, and check lists. • Aid in development of business continuity and disaster recovery plans and maintain current knowledge of plan executables. Respond to emergency network outages in accordance with business continuity and disaster recovery plans. • Understanding of the organization's goals and objectives.Job Requirements • College diploma or university degree in the field of computer science and/or 5 years equivalent work experience. • Certifications with Cisco or Fortinet (CCNA/NSE 4 minimum requirement, CCNP/ NSE 7 preferred). • WAN technologies such as MPLS, TLS and point to point • Working knowledge of Active Directory, DNS, DHCP and WINS • Working technical knowledge of network and PC operating systems. • Working technical knowledge with Cisco products such as switches (IOS-based) • Working technical knowledge with firewalls, SSL solutions • Working technical knowledge of current network hardware, protocols, and standards. • Working with Local and Wide Area Networking Technologies. • Understanding of the organization's goals and objectives.Schedule: Full time Shift: Variable Length of Contract: No Selection Work Location: 1 - 210 Cochrane DR(7735), Markham, ON Travel Requirements: Up to 10% Posting Category/Function: Call Centre Operations & Technical Support Requisition ID: 304369 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: No SelectionLocation: Markham, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Call Center, Testing, Cisco, CCNP, Technology, Customer Service
Specialist, Network X
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Position Overview: Faster. Smarter. Safer. This is how Aecon Utilities is committed to delivering projects. We simply do it better. We are Ontarios premier utility contractor and are ready to become Canadas #1 utility construction provider. Reporting to the Project Manager, the GIS TECHNICIAN DIGITIZATION will have a primary focus on drafting in GIS centric software and quality control of communication network design and drawings for several clients, ensuring that standard practices, procedures and processes are met. Key Responsibilities Draw and quality control drawings in Network x / GCOMM environment Implements quality control procedures to ensure integrity of documents, electronic Images, and/or records. Identifies improvements in processes, systems, technology, and procedures when necessary. Liaises with internal team to maintain strong relations with the various disciplines of the Aecon team. Establishes and maintains standards of service for clients Required Knowledge & Experience Prior experience in Network X or Bentley GCOMMs is preferred Minimum 1 year of experience in communications Outside Plant Engineering Drafting / Design. Ability to read and interpret engineering drawings, splicing sequences, construction notes, construction as-builts and technical reports. Software knowledge required: MS Outlook, MS Excel, MS Word, MS Visio Demonstrated attention to detail and ability to efficiently proof read documents. Demonstrated ability to identify problems and situations, take appropriate action, implement solutions, or escalate as required. College Diploma or certificate in Civil Engineering Technician, or Geographic information systems is preferred Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
IT Support Specialist
Make a Future - Careers in BC Education, Nanaimo, BC
Nanaimo-Ladysmith School District 68Information Technology - Support Specialist Join a forward-thinking school district that empowers students to become confident, lifelong learners. As we continue to provide reliable and impactful technology services and solutions to our students and staff, we are seeking an IT Support Specialist to join our team.  You are customer-service-oriented, have a strong technical background, excellent problem-solving skills, and a passion for helping others succeed in a technology-rich environment.Working with your IT department colleagues, you will be supporting end-user computing environments, devices, applications, and local area networks.You will assist users with their information technology needs, deploy and support computer systems, and help with planning and improving technology support and security procedures.Your qualifications include a high school diploma, 2+ years post-secondary education in a computer-related field, 3+ years of experience supporting a range of IT systems in a Microsoft-based network, and strong organizational and communication skills.You have a valid BC Driver's license.Assignment: Full Time, 40 hrs per week, Monday - Friday, 7:30am - 4:30pm, onsite. Wage: $32.88 per hourThis is a fantastic opportunity for personal growth, offering excellent benefits and a supportive work environment where you can make a difference in the lives of students and the community.  Read the full IT Support Specialist job description at https://www.sd68.bc.ca/document/systems-support-specialist/ To view the original posting, please visit Make a Future at https://bit.ly/49r4w1c. Work, Live & Play in Nanaimo! Nanaimo Ladysmith Public Schools employs more than 2,300 professionals, all committed to the education of our over 15,000 students. All members of our staff are integral to our excellent education system & our positive workplaces, supporting our district goals of meeting each student's unique needs, continuous improvement of instruction and assessment and enhanced facilities for learning. Nanaimo is centrally located on the east coast of Vancouver Island. We boast the best climate in Canada, are surrounded by some of the most beautiful wilderness in the world and enjoy excellent year‐round recreational & cultural amenities. As a hub city, we have ready access to all of Vancouver Island, the Gulf Islands and the Lower Mainland. How to Apply Submit your application by email to [email protected].  Applications should include a cover letter, a detailed personal résumé, contact information for three professional supervisory references and any other relevant supporting documentation.  This job posting will be open until a successful candidate is found.  Please note:  Nanaimo Ladysmith Public Schools thanks all applicants for their interest in working with us, however, only those shortlisted for an interview will be contacted.
Business Support Specialist
Equest, Surrey, BC
Business Support SpecialistHead Office (Surrey), BC, 9850 King George Blvd #1500, Surrey, British Columbia, Canada Req #2880Friday, April 5, 2024We're searching for a Business Support Specialist. The focus will be supporting Acturis system. Are you searching for new possibilities? Discover what's possible, with Westland. The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.As a Business Support Specialist, you're a natural problem solver who loves to troubleshoot systems and network issues and embrace new ideas and innovative solutions to create positive, efficient user experiences for our employees. This is a hybrid position if you are based in Greater Vancouver. There will be opportunity to work fully remotely if you are based outside of BC.Interested in learning more? Why you'll love Westland: An open, flexible and welcoming workplace Plenty of opportunities to grow and learn Autonomy to own your own success Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds Total rewards program that takes care of your financial, physical, and mental health Flexible paid Commemorative Days to celebrate days important to you Amplifying Communities Program to support causes that matter most to our employees Why we'll love You: Have experiences in using Acturis system Passion tosolve complex problems, as well as drive impact and productivity through technology Be forward-looking while supporting our legacy and future state environments Thrive when it comes time to implement, administer, and troubleshoot network infrastructure devices and cloud workloads A critical thinker who loves to analyze and problem-solve issues Collaborative approach to ensure you can deliver thoughtful and complete work Proficient in the use of remote desktop management and support tools as well as workstation configurations and desktop PCs Minimum three years' experience in a Service Desk role, providing support in Microsoft environments (Active Directory, Office 365) and Adobe applications Bonus: Experience with ServiceNow Once here, you'll: Be a contributing member of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds. Be a key point of contact for any inquiries about Acturis system Think two steps ahead by anticipating potential issues or bottlenecks and identifying possible solutions Safeguard the security of our information systems and networks by thinking two steps ahead and anticipating potential issues or bottlenecks and identifying possible solutions Manage and monitor a wide range of systems issues, collaborating with other technical teams as needed. Want to get to know each other better? Send your resume our way.You belong here We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.If you require a disability -related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected] details Job Family Active Jobs and Positions Pay Type Salary Apply Now Head Office (Surrey), BC, 9850 King George Blvd #1500, Surrey, British Columbia, Canada
Specialist, National Events-Toronto (12-month contract)
Deloitte,
Job Type:Temporary Contract Reference code:125603 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Be expected to share your ideas and to make them a reality. Deloitte seeks an Event Specialist in Toronto with solid experience in corporate meetings and events.What will your typical day look like? The Event Specialist is responsible for the end-to-end process of planning and execution of in-person, virtual, and hybrid conferences, meetings, and special events. Main responsibilities include: • Plan, manage and execute high-impact events in various formats (in-person, virtual or hybrid), for both our clients, partners, and our people. • Advise our internal leaders on event strategy in order to meet key business objectives, making suitable recommendations on industry best practices and trends. • Collaborate with internal teams such as Marketing, Communications, Agency, People & Culture, and others, on the design and conception of events, alongside our external network of preferred suppliers. • Manage all logistical aspects related to event planning, such as venue sourcing and selection; vendor contracting and management; online registration and reporting, F&B experience, audio visual, space set-ups, etc. • Manage virtual event production elements including event platform set-up; broadcasting; speakers sourcing and contracting; rehearsals and dry-runs support; creation of run of show; day of show calling. • Oversee conference and complex events' needs such as hotel blocks, rooming lists, air and ground transportation plan, arrival/departure experience. • Manage all aspects of event budgets to include cost projection and avoidance, payments, and reconciliation, working alongside teams such as Finance, Procurement, Independence and Risk Management.About the team The successful candidate will work in a creative and innovative way to help deliver an exceptional event experience to our clients and our people. The National Events Team is responsible for the planning and execution of virtual, hybrid and in-person events across Canada, and we strive to always inspire, excite, and engage our audience.Enough about us, let's talk about you Qualifications: • Minimum of 3-5 years of relevant experience in an event planning position • Post-secondary degree/diploma in Event Management, Hospitality, Business, Communications, or another related program • Advanced MS Office skills (Excel, Outlook, Word, PowerPoint, Teams) • Prior experience with event platforms and applications; Cvent knowledge is an asset • Ability to multi-task, managing priorities and concurrent events, meeting strict deadlines in a busy and ever-changing environment. • Excellent people and communication (verbal/written) skills, with a proactive attitude and committed to long-term growth • Flexibility to work overtime, be on-site for event set-up and execution, and travel as needed. • Bilingualism (French/English) is an asset but not required.Total RewardsThe salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Developer, Communications, Marketing Communications, Risk Management, Procurement, Technology, Marketing, Finance, Operations
Network Analyst II
TRIUMF, Vancouver, BC
Discover TRIUMF, Canada's particle accelerator centre. We are a publicly funded, not-for-profit research lab that is a hub for discovery and innovation.Our mission is to serve as Canada’s particle accelerator centre.  We advance isotope science and technology, both fundamental and applied.  We collaborate across communities and disciplines, from nuclear and particle physics to the life and material sciences.  We discover and innovate, inspire and educate, creating knowledge and opportunity for all.TRIUMF's diverse community of nearly 600 multidisciplinary researchers, engineers, technicians, tradespeople, staff, and students create a unique incubator for Canadian excellence, as well as a portal to premier global collaborations.  Fueling innovation and improving lives, we are committed to accelerating discovery and shaping a better world.Join our dynamic team at TRIUMF, where innovation meets excellence! As an integral member of our Information Systems & Technology Department, you'll spearhead the optimization of our computing facilities. We're seeking a talented Network Analyst II to not only implement but also elevate our networking infrastructure to unprecedented heights.Your role is critical: you'll craft, support, and meticulously document a cutting-edge networking environment. From on-premise to cloud-based resources, your expertise will ensure that TRIUMF stakeholders navigate a seamless, secure, and efficient digital landscape.Are you ready to leave your mark on groundbreaking scientific endeavours? Apply now and be part of our journey towards technological excellence!RESPONSIBILITIES:Collaborates with the Group Lead, Network Services and external network support consultants to design solutions for existing complex or organization-wide networking systems;Assesses and helps to address facilities' bandwidth requirements, system interdependencies, and network performanceCollaborates with others within and across units to problem-solve technical issues;Resolves complex system-related failures;Installs, configures and maintains network components, and coordinates efforts related to these activitiesAnalyzes networking and cybersecurity requirements and develops processes and procedures to ensure smooth and scalable network operations;Participates in defining disaster recovery plans (DRP) and business continuity plans (BCP) and the development and execution of network test plans.Ensure change management procedures are followed for anticipated changes to networking systemsDevelops and advises on major network projects and project statuses; Leads major network implementation projects;Contributes as a senior resource to network design, architecture and lifecycle planning exercises;Collaborates with team members on the evaluation of future technologies and makes recommendations for networking system and solution upgradesProvides technical guidance and mentoring to junior team membersDevelops methodologies for improving procedures and coordinating system implementation and documentation; Installs, configures, tests, and deploys network devices such as Firewalls, Routers, Switches, and Wireless Infrastructure according to a plan developed with the Group Lead, Network ServicesParticipates in the CANARIE Joint Security Project activities as directed by the Group Lead, Network Services and the Group Lead, CybersecurityMonitors and reports on Cyber Security incidents and threats by periodically reviewing system logs and other reporting and analytics troves;Develops and maintains appropriate documentation on network topology and design, as well as the deployment and configuration of network devices;Keeps knowledge of network hardware and related solutions up to date and uses it to inform and influence TRIUMF standardsCommunicates and provides specialist advice to operating staff and client departments within TRIUMF to identify their computing needs and to provide practical solutions;Maintains appropriate professional designations and up-to-date knowledge of current networking standards, systems and tools.Provide emergency after-hours support on a rotational basisPerforms other duties as requiredKNOWLEDGE AND SKILLS:Demonstrated experience in planning, implementing and managing DDI (DNS, DHCP & IPAM) solutions at an enterprise level;Firewall configuration including port management, VLAN and VPN, IPV4 and IPV6, DNS, DHCP  and related protocols and technologies.Experience implementing 802.1X Network Access Control (NAC), or similar technologiesDemonstrated experience managing high-security network environments required; Experience with implementing architectures in compliance and adherence to security requirements such as PCI-DSS, SOC2, ISO 27001, or other frameworks desirable;Experience designing and analyzing WiFi infrastructure requirements a plus;Experience with managing HPC, AV and/or Telephony QoS requirements a plus;Experience implementing and managing next-gen firewalls (NGFW) a plus;Experience implementing and managing web application firewalls (WAF) a plus;Familiarity with AI-based network analysis, intrusion prevention and detection systems a plus;Cisco CCNA/CCNP or Juniper JNCIA/JNCIS certifications would be beneficialMust have demonstrated experience troubleshooting complex network systems and environments; must demonstrate critical thinking and problem solving skillsMust have experience designing, implementing and managing network-layer securityMINIMUM QUALIFICATIONS AND YEARS OF EXPERIENCE:Requires a degree in Information Technology and at least 5 years of relevant experience and demonstrated leadership ability or the equivalent combination of education, training, and experience. Relevant networking certifications such as JNCIA/JNCIS (preferred) or CCNA/CCNP are highly recommended.Position type:PermanentHours per week:35Total RewardsAt TRIUMF, we value our employees and are committed to providing a competitive total rewards package. We offer comprehensive benefits that promote the well-being and security of our staff and provide an excellent opportunity to grow your career in a high-profile national research facility, where you can make a difference.Salary Range:$77,400.00 - $96,800.00Benefits Information:TRIUMF paid dental, extended health, vision care, emergency travel assistance, EAP, Life Insurance, and supplementary Wellness Benefits.Excellent Employee Pension PlanDisability benefits, and optional additional Life insurance and AD&D.Generous time awayMaternity and paternity leaves and top-upsAs a requirement of this position, the successful candidate will need to provide acceptable proof that they have been fully vaccinated for COVID-19, or demonstrate that they are unable to be vaccinated against COVID-19 for reasons protected under the BC Human Rights Code. TRIUMF will grant reasonable accommodation requests up to the point of undue hardship.Application closing date:April 27, 2024Apply now and be part of our extraordinary journey.Learn more about the amazing research and work we do at TRIUMF.https://www.discoverourlab.triumf.cahttp://www.rarestdrug.comEquity, diversity, and inclusion are integral to excellence and enhance our ability to create knowledge and opportunity for all. Together, we are committed to building an inclusive culture that encourages, supports, and celebrates the voices of our employees, students, partners, and the people and communities we serve.As an equal opportunity employer, committed to diversity, we encourage applications from members of groups that have been marginalised on any grounds enumerated under the B.C. Human Rights Code. All qualified applicants will receive consideration for employment.Contact information:Email: [email protected]: 604.222.1047Fax: 604.222.37914004 Wesbrook Mall - Vancouver, BC - V6T 2A3TRIUMF is located on the traditional, ancestral, and unceded territory of the xwməθkwəy̓əm (Musqueam) People, who for millennia have passed on their culture, history, and traditions from one generation to the next on this site.
IT support specialist
vreadynow, Port Alberni, BC
Vready Now is seeking a talented IT Support Specialist to join our dynamic team in the Information Technology department. The ideal candidate will be responsible for providing technical support and assistance to our employees, ensuring smooth operations and resolving any IT-related issues that may arise.Responsibilities:Provide technical support to end-users, including troubleshooting hardware and software issuesInstall, configure, and maintain computer systems and softwareManage user accounts and permissionsMonitor and maintain network performanceAssist with IT projects and initiativesDocument and track support requests and resolutionsQualifications:Bachelor's degree in Computer Science or related field2+ years of experience in IT support rolesStrong knowledge of Windows and Mac operating systemsExperience with network troubleshooting and administrationExcellent communication and customer service skillsAbility to work independently and as part of a teamIf you are a proactive problem-solver with a passion for technology, we want to hear from you! Apply now to join the Vready Now team as an IT Support Specialist.
Technical Support Specialist
vreadynow, New Westminster, BC
We are looking for a talented Technical Support Specialist to join our team at Vready Now. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams. You will play a crucial role in ensuring the smooth operation of our IT systems and resolving any technical issues that may arise.Responsibilities:Provide technical support to clients and internal teamsTroubleshoot and resolve hardware and software issuesInstall and configure computer systems and applicationsMonitor and maintain computer systems and networksCollaborate with IT team to implement new technologiesQualifications:Bachelor's degree in Computer Science or related field2+ years of experience in technical support roleStrong knowledge of hardware and software systemsExcellent problem-solving skillsAbility to work well in a team environmentIf you are a tech-savvy individual with a passion for solving technical issues, we want to hear from you! Apply now to join our dynamic team at Vready Now.