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Overview of salaries statistics of the profession "IT Technical Consultant in Canada"

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Technical Service Product Lead
MountainCrest Personnel Inc., Burnaby, BC
Technical Service Product Lead: Harvey 2402 Job Description:Our company is an innovative engineering and design company specializing in, high-quality and top-performing, yet reasonably priced electrical mobility solutions, such as Ebikes.We make e-vehicles for recreational enthusiasts, urban and business commuters, and family cyclists.We are an established business with an ambitious vision and five-star customer reviews, headquartered in Vancouver, Canada.We are currently seeking a full-time Technical Product Manager/Service Manager to join our team.If you enjoy working in a collaborative environment, have a passion for innovation and mobility, experience in electro-mechanical systems, and are looking to be a part of a growing and dynamic team, this might be the role for you!We are constantly encouraged to learn and grow and given lots of opportunities to push the boundaries of your expertise.You will also work on cool, environmentally friendly products, and showcase their technical aspects to customers and businesses. What You Will Do:As Technical Product/Service Lead, you’ll be the operations lead for our Service Center at our main location in the Vancouver / Burnaby area.This role will work on our technical products, whether they are Ebikes, or Electrical Conversion Kits, or other innovative solutions we continuously work on.It includes assembling, installation, and quality assurance and control for safety before delivery.You’ll train your team or go through training with your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, and take an active lead in ensuring the right solutions / products are built and delivered to your customers.If you like to problem solve, work with customers to solve their repairs and installation issues on bikes, motors, controllers, conversion kits, and specially if you are comfortable with creating video guides for every new product, we want you! Day-to-Day Activities:Supervise the work of electrical and mechanical technicians and other assigned personnel for timely implementation of planned activities, installation, and repairs work orders for each product, in the workshop or through Remote Video callPerform duties peculiar to and normally required in the trade of electric motors, controllers, bicycles, following recognized procedures and techniques for such workPerform other related duties as assigned by the engineering manager during the design, prototype, installation, and improvement of each technical productAbility to create instruction and procedures (Document and Video Guides) for each technical product (Not to be Camera Shy!)Fault finding and wiring checking with knowledge of electric motors, Controllers, LCDs, programming, and similar systems, such as in Electric Bicycles; Test wiring connections with test equipment like volt/ohmmeters and oscilloscopesProvide training to junior technical staff, dealers, or individual customers for assembly, repairs, and replacementAssist in inventory management of materials, such as bike accessories, tools, spare parts, and other materials as neededEnsure a safe and healthy work environment for the technicians, increase equipment availability to meet the needs of Operations, with proper care and maintaining of all technical assets, as well organization and cleanliness of the workshopShould be able to handle the workshop effectively with a focus on improvements and knowledge of modern concepts of maintenanceMaintain records and prepare reports on repairs completed or on units requiring future special service, as well as tools Physical Requirements and Special Demands:Required standing or sitting for several hours straight at a timeFrequently bend and twist throughout the dayRegularly lift over 40 lbs. What You Bring:Technician Diploma in Electrical and Electronics Engineering or Mechanical & Electrical Engineering backgroundEquivalent plus 4 to 5 years’ experience as a Senior Electro-Mechanic with experience as Team Leader / Workshop SupervisorComprehensive experience as bicycle mechanics, and/or electric bikesGood knowledge of workshop equipment, parts interpretation, and electrical/mechanical inventoryPrior experience working in a service department or customer-facing roleHigh level of competence in oral and written communication, with computer/smartphone literacy for supervising customer ticketing systemsA positive and friendly attitude and motivation to help every customer find what they need, with the ability to work in a fast-paced environmentA passion for bikes, micro-mobility, tech, and for reducing the environmental impact of the transportation industryPrevious experience with electric bikes or scooters is a plus!Proactive approach to staying up to date on industry changes and trends  This is a fulltime positionSalary of $22.00 - $25.00 per hour depending on experienceBenefits package available after 3 months,    
Consultant/Senior Consultant, IT Strategy & Enterprise Architecture
KPMG, Regina, SK
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Are you a talented individual with a proven track record on executing project deliverables? KPMG's Operations team undertakes detailed research and analysis to underpin effective/ informed policy and strategic/operational decision making by government, not-for-profit and industry clients. We take a rigorous approach to our work by drawing on a broad range of technical expertise/capability and coupling it with deep sector-specific knowledge and experience. Through this approach, we are able to provide our clients with innovative and tailored solutions. Our Operations team is currently looking for exceptional candidates to join our Regina team as Senior Consultants to help us grow. We are currently looking for exceptional candidates to help us grow. You will be part of a diverse team that includes individuals from various backgrounds who collaborate to solve real-world problems. What you will doAs a Senior Consultant in our Operations Advisory practice, you'll be learning from some of the best in the industry and growing your personal skillset by: Helping our clients solve problems within the public sector as well as across various industries such as financial services, consumer markets, healthcare, housing, telecommunications, energy Delivering projects in a collaborative team environment (e.g. research, analysis, stakeholder engagement, options identification, recommendations). Building positive relationship with clients, including building knowledge of our brand with current and future clients Rapidly becoming knowledgeable on the business and community issues that drive our client's needs Analyzing and reporting on client and other data in order to provide evidence-informed insights and perspectives Contributing to a successful, productive and high performing team, including through client networking, community activities, team building, etc. What you bring to the roleIdeally, you have will have 3-5 years of post-graduation experience, with skills and/or interest in some of the following: Industry analysis and business strategy development Financial modelling and analysis Government policy review and evaluation Stakeholder engagement and consultation Business cases and feasibility studies Customer experience and marketing Nice to Have Experience in the public, government, or non-profit social services sector (e.g., healthcare, social work, etc.) Experience in consulting We are looking for people who are ready to: Apply their skills and knowledge to real world problems Tackle new challenges Take responsibility for delivering high quality work under supervision and guidance Build relationships with diverse clients Be an active and engaged part of our small and growing team Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Technical Support Consultant - Future Opportunities
Rogers, York, ON
Technical Support Consultant - Future Opportunities Unlock future opportunities by joining our Talent Community! Join our Exclusive Talent Community and seize the opportunity to be scouted for upcoming remote Part-Time Call Center roles. Your journey to a rewarding career starts here.Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story!We're hiring Part-time Technical Support Consultants and you get to WORK FROM HOME! Join our contact center team starting New Year!As a Technical Support Consultant, you will provide exceptional customer service supporting customers with their Rogers Ignite / Wirelessservices. Who we're looking for: We're seeking enthusiastic Technical Support Consultants with a positive attitude and genuine willingness to help others. In this role, you'll listen attentively, be curious, ask the right questions, and troubleshoot to deliver appropriate and clear solutions, ensuring our customers get the most out of their products and services. Collaborate with your team and other departments; you will contribute world-class technical customer service. This opportunity with Rogers could be the beginning of a fulfilling and rewarding career! What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive hourly rate and performance-based bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off all Rogers products & Services & Blue Jays tickets, 25% off TSC items, 20% discount on ALL wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies Paid time off for volunteering Give Together November: Company matching contributions to charities you support Growth & Development: Ongoing training and development to enhance your skills and knowledge to find solutions and/or the products that best suit our customers Opportunity to provide mentorship and coaching to new hires and potential progression to second-level customer support My Path: self-driven career development program & job shadowing Rogers First: priority in applying to internal roles of interest Access to LinkedIn learnings Wellness: Homewood employee & family assistance program Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Connect with customers through inbound calls, outbound calls, and chat support, providing an end to end customer experience with a focus on troubleshooting their technical issues Aim for first call resolution to ensure customer satisfaction Educate customers on their existing products and recommend value-added services Effectively address customer issues by demonstrating accountability for technical problems through active listening, skillful questioning, and clear communication of appropriate solutions Implement the ongoing training and certifications you receive on Roger's products and services and best solutions practices What you bring: Flexibility to work in our 24/7 environment (primarily being afternoon, evenings and weekends) 1+ years of professional customer interaction (face-to-face or over the phone) Ability to multi-task in a fast-paced environment while navigating multiple computer systems Clear written and oral communication skills, and listening skills Comfortable making outbound calls to proactively solve customer issues Brand Ambassador mindset, thriving in a dynamic work environment eager to learn new skills and develop a career at Rogers Customer-focused champion and resourceful problem-solver Join our team and receive ongoing training and development to equip you with the necessary skills to provide excellent service and find the best solutions and products for our customers. As part of the recruitment process, candidates will be required to provide consent for and successfully pass a criminal and credit background check. Schedule: Part Time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 855 York Mills Rd. (WFH), North York, ON Travel Requirements: None Posting Category/Function: Call Centre Operations & Technical Support Requisition ID: 297450At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: North York, ON, CA Winnipeg, MB, CA Vancouver, BC, CA Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Nanaimo, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Technical Support, Consultant, Consulting, Call Center, Technology, Part Time, Contract, Customer Service Apply now »
Consultant, Banking Operations
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Banking Advisory Practice helps organizations to develop efficient and effective operations to support strategic business objectives. We support our clients in identifying, quantifying, prioritizing and delivering the changes required to align their operating models to their financial targets and strategic objectives. This approach helps deliver timely improvements in performance and visibility, and control for long-term operating impact. We start with the big picture, before narrowing it to reflect our clients' most pressing concerns, focusing on continuously streamlining operations to unlock value, delivering bottom-line improvements and enhancing quality and service levels. Our Banking Advisory practice are seeking a Consultant to strengthen our Banking offering in the Montreal office. We are looking for talented professionals like you, with a proven record for motivating teams and delivering exceptional, meaningful client service. What you will doAs a Consultant in our Banking Advisory practice, you will use your strong business acumen and be a key member of a high performing team. You'll be learning from some of the best in the financial services industry and growing your personal skillset by : You will be at the forefront of our payment solutions ecosystem, leveraging your expertise to assess, capture, and translate intricate business issues into well-structured payment solutions. Your proficiency in both operational and technical domains will enable you to develop comprehensive work stream plans that drive impactful change. Designing, building, launching, optimizing, and expanding full-stack payment solutions that precisely align with business requirements. Cultivate relationships with a diverse group of stakeholders. Serving as a subject matter expert, you will guide a diverse team of technology and project professionals during project implementation. Participate in requirement gathering workshops, you will gain a deep understanding of our clients' business needs. This insight will empower you to tailor functional solutions and product demonstrations that resonate with various stakeholders. In the pre-sales process, you will prepare compelling marketing materials such as presentations and demos to address potential customers' business requirements. Your expertise in showcasing the value of our solutions will drive new business opportunities. What you bring to the role A Bachelors' degree in a related discipline (may include undergraduate or postgraduate degree in Management/Business Administration, Engineering, Business Information/Technology, Finance, Public Administration, Data Sciences and Health Sciences) A minimum of 1-3 years of experience in c onsulting in banking services . Experience in planning and tracking projects, comfortable to work with executive and C-suite clients and s uperior communication skills . Strong analytical and problem-solving skills with the ability to identify and define problems and develop creative solutions to address client requirements clearly and articulately. Proficient in Microsoft Excel and PowerPoint . Ability to work independently once provided with direction but have an affinity for teamwork and relationship building. Individuals who take deep personal accountability for their work, have a passion for excellence, driven to achieve their full potential and understand the value of building relationships with clients, future clients, their communities, the global firm and each other. Open to learn new things and dive deep into new industries and business functions. This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Consultant/Senior Consultant, Crisis & Resilience, Risk Advisory
Deloitte,
Job Type:Permanent Reference code:125323 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems Experience MyFlex and an agile work environment where work is what you do not where you do it What will your typical day look like? As a Consultant or Senior Consultant, Crisis & Resilience you will have the opportunity to deliver high quality crisis and resilience projects to our clients in varied industries. Crisis and Resilience provide strategic, operational, and technical support in the areas of Business Continuity, Crisis Management, Operational Resilience, Incident Response, Emergency Management, Disaster Recovery and Physical Security. Collectively, the Crisis and Resilience team delivers holistic solutions for organizations to implement in their efforts to minimize risk from external and internal threat factors. You'll be an important lynchpin in our operational resilience growth area, focusing on crisis management (prevent, detect, response, recover), planning disaster recovery, business continuity, business impact analysis, threat risk assessment, physical security assessments and privacy impact assessment, all while working within Deloitte's sense of excellence and methodologies. Roles and Responsibilities (including but not limited to):• Support Crisis & Resilience (Business Continuity, Crisis Management, Operational Resilience, Incident Response, Emergency Management, Disaster Recovery and Physical Security) engagements for clients • Support in the response to client Crisis and Resilience Questions and queries • Assist with gathering documents for Crisis & Resilience reviews • Support in conducting client stakeholder interviews and workshops • Support the performance of gap assessments of client programs • Support in the development of foundational and advanced Crisis & Resilience documentation (policies, procedure, standards) • Support in the development of high-quality and detailed deliverables for client consumption • Support Crisis & Resilience initiatives from creation to delivery (Development of proposal, scope of work, project material, project inputs and final report) • Develop and deploy Crisis & Resilience program mandates, policies and procedures • Use strong analytical and reporting techniques to create innovative reports and track related metricsAbout the team Deloitte's Risk Advisory practice advises organizations on how to effectively manage risk and make informed and intelligent risk decisions around business processes, technology and operations. Within our Crisis & Resilience team, we have a pool of dedicated specialists with expertise in operational resilience, business continuity, disaster recovery, physical security and crisis management. As trusted advisors on crisis and resilience, we provide advisory services to help organizations prevent, detect, and respond to crises in a way that is positive, meaningful, and impactful.Enough about us, let's talk about you You are someone who has:• A minimum of 1- 3 years of experience in defining and deploying resilience programs such as Crisis Management, Business Continuity Management, IT Disaster Recovery and Physical Security, Incident Response, Operational Resilience and/or Emergency Management or any relevant area • An Undergraduate degree and preferable relevant industry-recognized certification such as: Certified Business Continuity Professional (CBCP), Certified Functional Continuity Professional (CFCP), Certified Information Systems Security Professional (CISSP), or Certified Protection Professional (CPP) • Working knowledge of both business recovery and testing methodologies and industry standards and working knowledge and/or expertise in frameworks such as ISO27001, ISO22301, ASIS SPC.1- 2009, NFPA 1600, NIST SP 800-30/34 • Knowledge of business continuity and disaster recovery policies, procedures, regulations and governance process is preferred • Relevant experience in a professional service firm and/or in internal project management/advisory • Experience providing business process solutions, identifying effectiveness opportunities while being customer service and detail oriented • Excellent communication skills that transcend verbal, and include the ability to create and deliver high quality written reports, presentations, and other materials as needed by each project • Experience working with PowerPoint to deliver effective presentations that add value and provide clear commentary to audiences • An affinity to working proactively, assertively, and to drive decisions and solutions. • The ability to manage multiple tasks and competing priorities with a strong sense of urgency and the skills to shift tasks in the fast-paced work environment • The ability to solve problems under time constraints • Solid analytical, organizational, and time management skills • Team player, with a strong attention to detail and quality and an analytical, goal-driven and practical mentalityTotal RewardsThe salary range for this position is $66,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Developer, Project Manager, Information Systems, Equity, Risk Management, Technology, Finance
Consultant/Senior Consultant- GIA
KPMG, Winnipeg, MB
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity: KPMG's growing and market-leading Global Infrastructure Advisory practice is looking for an individual who is interested in infrastructure strategy, finance, procurement, project management, planning and operations to join our practice in Manitoba. Over the past 35 years, our Global Infrastructure practice has become the largest of its kind in Canada due to our deeply specialized knowledge and skills, and unrelenting commitment to client service excellence. As leaders of the industry, we are passionate about earning client trust. We take personal accountability in measuring success from the only perspective that matters - our clients. Our Global Infrastructure Advisory team - comprising of over 100 professionals nationally - is a multi-disciplinary group of capital project managers, accountants, engineers, management consultants, economics, and finance professionals, many of whom are former leaders and professionals from industry. We add value to our clients on their major projects by helping them understand and manage the risks associated with their projects and to improve performance. From strategy development through to operations, KPMG's Global Infrastructure Advisory practice provides advice to project owners, contractors, operators, investors and government organizations at every stage of complex projects and programs. What you will doThe wide range of businesses and projects we work on means that our people have huge variety in their roles. This variation in the role means there is no set pattern for the types of work you will be doing on a day-to-day basis. The successful candidate will assist in the delivery of high quality services to public sector and private sector clients. Working in a team, the Consultant will advise on projects for government (federal, provincial and municipal) and the private sector, across a wide range of markets including utilities, transportation, agri-food, manufacturing, real estate, education, healthcare, and other service sectors. Responsibilities of this position may include: Working on and leading multi-disciplinary teams on a variety of projects Communicating with different parties such as clients and other advisors Preparing and distributing reports and proposals Preparing proposals for RFP submissions Performing research, data gathering, economic, financial and statistical analysis Assisting with the development, and review of financial models Conducting thorough due diligence on financial and operational data Participating in strategic advice to clients based on detailed analysis Assisting in preparing strategic plans, business plans and business cases Contributing to a dedicated team of professionals in delivering advisory services to clients. What you bring to the roleYou are highly motivated and enthusiastic to take on a variety of challenges and opportunities. You have a strong academic record and are committed to professional development. You are passionate about being involved in your local community and university. You have a proven track record of successfully dealing with competing priorities and deadlines under pressure. You have a strong sense of personal accountability, and are focused on achieving your personal and career goals. Skills & Qualifications Undergraduate or graduate degree in business, finance, economics, engineering, planning, or similar area Excellent writing and verbal communication skills Strong interpersonal skills A team-oriented attitude, and ability to work independently and as part of an integrated team Proven capability of working within a multi-disciplinary team Demonstrated initiative and ability to communicate and engage with diverse groups Strong technical, analytical and problem-solving capabilities Flexibility to manage multiple assignments and competing priorities Strong quantitative and computer skills Ability to travel within Canada and abroad, as necessary. Preference given to those with: 3-5 years of industry experience in a relevant industry (e.g. government, engineering, construction, real estate, utilities); and/or Strong relationship-building skills to interact with clients and colleagues Driven to learn from experiences and seek out feedback and opportunities Ability to provide consultation and analysis for the variety of clients you will serve Excellent written and oral communication skills Strong financial, business, computer and analytical skills An intellectual curiosity. Demonstrated skills and experience in one or more of the following: economic and financial analysis leading and facilitating meetings/workshops operational and business improvement lifecycle asset management data analytics, business intelligence and GIS Keys to your success: KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Consultant - Global Infrastructure Advisory
KPMG, Regina, SK
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity: KPMG's growing and market-leading Global Infrastructure Advisory practice is looking for an individual who is interested in infrastructure strategy, finance, procurement, project management, planning and operations to join our practice in Manitoba. Please note that Consultant is an entry-level position, with opportunities to grow your career at a leading global professional services firm. Over the past 35 years, our Global Infrastructure practice has become the largest of its kind in Canada due to our deeply specialized knowledge and skills, and unrelenting commitment to client service excellence. As leaders of the industry, we are passionate about earning client trust. We take personal accountability in measuring success from the only perspective that matters - our clients. Our Global Infrastructure Advisory team - comprising of over 100 professionals nationally - is a multi-disciplinary group of capital project managers, accountants, engineers, management consultants, economics, and finance professionals, many of whom are former leaders and professionals from industry. We add value to our clients on their major projects by helping them understand and manage the risks associated with their projects and to improve performance. From strategy development through to operations, KPMG's Global Infrastructure Advisory practice provides advice to project owners, contractors, operators, investors and government organizations at every stage of complex projects and programs. What you will doThe wide range of businesses and projects we work on means that our people have huge variety in their roles. This variation in the role means there is no set pattern for the types of work you will be doing on a day-to-day basis. The successful candidate will assist in the delivery of high quality services to public sector and private sector clients. Working in a team, the Consultant will advise on projects for government (federal, provincial and municipal) and the private sector, across a wide range of markets including utilities, transportation, agri-food, manufacturing, real estate, education, healthcare, and other service sectors. Responsibilities of this position may include: Working with Indigenous communities and organizations Working on and leading multi-disciplinary teams on a variety of projects Communicating with different parties such as clients and other advisors Preparing and distributing reports and proposals Preparing proposals for RFP submissions Performing research, data gathering, economic, financial and statistical analysis Assisting with the development, and review of financial models Conducting thorough due diligence on financial and operational data Participating in strategic advice to clients based on detailed analysis Assisting in preparing strategic plans, business plans and business cases Contributing to a dedicated team of professionals in delivering advisory services to clients. What you bring to the roleYou are highly motivated and enthusiastic to take on a variety of challenges and opportunities. You have a strong academic record and are committed to professional development. You are passionate about being involved in your local community and university. You have a proven track record of successfully dealing with competing priorities and deadlines under pressure. You have a strong sense of personal accountability, and are focused on achieving your personal and career goals. Skills & Qualifications Knowledge and understanding of Indigenous histories as they relate to current issues in reconciliation. Undergraduate or graduate degree (or technical diploma) in business, architecture or engineering, finance, economics, engineering, planning, or similar area Excellent writing and verbal communication skills Strong interpersonal skills A team-oriented attitude, and ability to work independently and as part of an integrated team Proven capability of working within a multi-disciplinary team Demonstrated initiative and ability to communicate and engage with diverse groups Strong technical, analytical and problem-solving capabilities Flexibility to manage multiple assignments and competing priorities Strong quantitative and computer skills Ability to travel within Canada and abroad, as necessary. Preference given to those with: 3-5 years of industry experience in a relevant industry (e.g. government, engineering, construction, real estate, utilities); and/or Demonstrated skills and experience in one or more of the following: Community engagement Infrastructure project planning, procurement or delivery economic and financial analysis leading and facilitating meetings/workshops operational and business improvement lifecycle asset management data analytics, business intelligence and GIS Keys to your success: KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Technical Security Architect - Senior Consultant/Manager
Deloitte,
Job Type:Permanent Reference code:125936 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. Have many careers in one Firm. Experience a firm where wellness matters. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. In a rapidly changing world where information has a significant value, supply chains are interconnected and there is uncertainty when doing business on a global basis, information security and privacy have become board level issues.What will your typical day look like? In your role as a Solution Architect, you will be responsible for envisioning and developing new digital products. You will execute day-to-day product development activities across design, development, stakeholder communication, technology vendor management and delivery. Responsibilities: • Lead clients, complex projects, drive business requirement gathering, manage scope and client expectations. • Design long-term, reliable, and end-to-end technical architectures. Develop functional architecture design and contribute to product vision. • Transforms detailed requirements into a complete, detailed systems design document. • Supports creation of interface specifications and call flows for the various components in the design • Provide inputs to create Agile user stories based on marketing business requirements. • Provide technical support for analysis of business requirements and applicability to the current or planned Platform/Enabler/API Platform capabilities. • Participate in end-to-end functionality assessment during solution testing phases. • Serve as a technical liaison between the business, project team and developers/testers. • Collaborate with IT infrastructure teams (DevOps, Cyber, networking) to deploy and maintain applications. • About the team • Deloitte Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.About the team Deloitte's Cyber Risk Services helps our clients to be Secure, Vigilant and Resilient in the face of an ever increasing array of cyber threats and vulnerabilities. Our Cyber Risk practice helps organizations with the management of information and technology risks by delivering end-to-end solutions, using proven methodologies and tools. Our services help organizations address timely and pervasive issues such as identity theft, data security breaches, data leakage, cybersecurity, and system outages across organizations of various sizes and industries, with the goal of enabling ongoing, secure, and reliable operations across the enterprise. The environment at Deloitte is made up of intellectually curious, smart people; including world class security and privacy experts. Your mix of work will help foster your leadership skills and you will develop relationships with a team that you respect and have fun with. In addition, you will have the opportunity to identify areas of work that are of particular interest to you.Enough about us, let's talk about you You bring: • Minimum of 10+ years of industry related experience (financial services, government or banking) • Minimum of 7+ years in an architect capacity • Minimum of 5+ years of experience in leading architecture activities like designing, roadmap, & proof-of-concepts. • Prior experience in native application architecture and deployment in Microsoft Azure • Proven ability to lead multiple customers, complex projects, and multiple initiatives. • Prior hands-on experience in web-based technologies including Microsoft .Net, ASP.NET Web API and complementary business layer and front-end technologies like AngularJs, ReactJs, NodeJS, etc., • Prior hands-on experience with Microsoft SQL Server, MongoDB, Cosmos DB, Oracle etc., • A Bachelor's degree or equivalent in Computer Science, Business Administration, or related discipline. While an advanced degree is preferred, the value is placed on the extent of the relevant experience and accomplishments. • Ability to travel and / or work from a Deloitte office 10-15% of time. Preferred: • Microsoft Azure certifications (AZ300 through and including Azure 305) • Experience working with SAFe or Agile development processes. • Exposure to Cloud Cognitive Services and AI platforms • TOGAF or SEI - Software Architecture Certification etc., • Familiarity with PowerBI or similar enterprise-class reporting / analytics toolsTotal RewardsThe salary range for this position is $83,000 - $173,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our shared values While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm. They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte. Every day, we live our Purpose through the following five shared values: Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We're also committed to creating opportunity and leading the way to a more sustainable world. Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility. Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being. Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions. Collaborate for measurable impact: We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. The next step is yours Sound like The One Firm. For You? At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Developer, Solution Architect, ERP, Front End, Testing, Technology
IT Systems Administrator
Fed IT, Montreal, QC
Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover the IT, development, business intelligence and infrastructure professions.I'm currently looking for a System, Network and Security Administrator for my client in the east end of Montreal. This is a permanent position, in hybrid mode.The role of IT Systems Administrator is crucial to the smooth running and evolution of our technological infrastructure. This position requires in-depth technical expertise, strategic vision and the ability to manage infrastructure projects. The successful candidate will play an important role in optimizing our IT systems, ensuring data security and supporting technological innovation within the company. Your day-to-day responsibilities: - Design, implement and supervise advanced technological solutions to improve the performance, reliability and efficiency of the existing IT infrastructure. - Develop and maintain a robust security framework to protect the company against IT risks, ensuring infrastructure compliance. - Automate routine tasks to improve the efficiency of IT operations and reduce the risk of human error, while optimizing system resources for maximum performance. - Proactively identify and resolve problems before they affect business operations. - Serve as a technical reference for the IT team, sharing knowledge, guiding and training team members on best practices and new technologies. - Establish a diagnosis based on incidents experienced by users. - Provide user support and manage IT requests. - Perform all other related tasks. Qualifications: - Degree in computer science, software engineering, or related field. - 5 to 10 years' experience in a systems administration role, with significant experience in this role. - Expertise in operating systems (Windows Server), virtualization (VMware), cloud computing (Azure), networking, IT security, and automation. - Bilingual French and English (spoken and written) - Available for remote support 24-7 (in rotation 1 week out of 3); - Be able to travel occasionally to our warehouses in Montreal and Boucherville; Professional certifications (e.g. CCNA, CISSP, Microsoft Certified: Azure Administrator Associate).- Strong analytical and problem-solving skills; - Excellent customer service; - Ability to work under pressure; - Excellent communication skills; - Project management ; - Priority management ; - Teamwork. - Benefits - Competitive salary with 24/7 remote support bonus; - Annual vacation ; - Sick and mobile days; - Group insurance ; - RRSP / DPSP with equal employer contribution up to 5% of your annual salary; - Telecommuting policy (hybrid mode); - Dynamic work environment; - Ongoing training; - Possibility of advancement within the company; - Discounts on bulk purchases - Corporate discount ; - EcoLeader Level 2 certified family business; - Attractive referral program;
Consultant/Senior Consultant, Cloud Security
Deloitte,
Job Type:Permanent Reference code:125148 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Experience a firm where wellness matters. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. What will your typical day look like? As a Cyber Risk Consultant / Senior Consultant, you will have the opportunity to work on a variety of projects addressing new technology trends and related business challenges faced by our clients both locally and globally. Tasks include: Assessing and implementing Cloud security solutions for clients Reviewing security-related events, assessing risk and validity, as well as reporting on security postures and recommending corrective actions when required Working with security vendors to understand their solution offerings and advise clients on appropriate technologies and architectures, based on their needs Conducting research on the latest security technologies and standards, as well as the threat and vulnerability landscape, in order to advise clients and recommend appropriate actions Facilitating use of technology-based tools or methodologies to review, design and/or implement products and services. About the team Deloitte's Cyber Cloud team helps organizations throughout the complete cycle of moving business processes to the cloud and operating it in a secure and private way. We offer cyber capabilities and solutions focused on development, transformation and resilience of cloud security through various mechanisms, built upon our demonstrated delivery methodology and leverage our deep technical experience, industry and regulatory knowledge, vendor and our access to a large global network of skilled professionals.Enough about us, let's talk about you You are someone with: Degree or Diploma in Computer Science, Engineering, Management Information Systems or Information Security or relevant experience in these domains 1-5 years experience in application development and knowledge of main programming languages AWS and Azure Security Expertise: In-depth understanding of the security features and best practices within Amazon Web Services {AWS) and Microsoft Azure. Microservices and Kubernetes Security: Proficiency in securing microservices architecture and Kubernetes clusters, ensuring robust protection of containerized applications. DevSecOps Platforms and Security Scanning Tools: Experience with tools and platforms that integrate security into the development process, along with expertise in security scanning tools to identify vulnerabilities. Git and Scripting Languages (Bash, PowerShell, Python): Strong familiarity with version control using Git and scripting languages to automate security processes and tasks. Infrastructure as Code {laC) with Terraform: Ability to define and manage infrastructure as code using Terraform, streamlining the deployment and configuration of cloud resources securely. Policy Languages (Sentinel, OPA): Proficient in policy languages like Sentinel and Open Policy Agent (OPA) to enforce and automate security policies. Data Serialization (JSON, YAML): A solid grasp of data serialization formats such as JSON and YAML, essential for effective communication and configuration in cloud environments. Programming Skills: Advantageous to have programming skills and a conceptual understanding of software development practices to collaborate effectively with developers. Good understanding of basic networking concepts/principles (routing, switching, IP addressing etc.) and common services/protocols is important Knowledge of foundational systems security principles is important Knowledge of application security concepts and overall application design is important Total RewardsThe salary range for this position is $66,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Cloud, Computer Science, Developer, Information Security, Equity, Technology, Finance
IT Risk Management: Controls Test Manager, Deloitte Global Technology
Deloitte,
Job Type:Permanent Work Model:Hybrid Reference code:125987 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like?The IT Risk Management: Controls Test Manager will undertake planning on various DT testing and assessment programs. Including: Perform Control assessments complete the remote/virtual onsite assessments with various subject matter experts. Manage the completion of various assessment programs to support the identification of control enhancements in end-to-end processes, recommend remediation actions, and share insights and best practices with Deloitte Technology, Member Firms' and Global Lines of Business' Technology as a proactive measure to reduce the likelihood and impact of future risk events • Track first line of defense (1LoD) remediation progress and/or communicate recommendations for corrective action in the development of first line of defense (1LoD) remediation plans. About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about youDo you possess the following?: ServiceNow CIS (Certified Implementation Specialist) Risk and/or Compliance certification or ServiceNow System Certified System Administrator Atleast 2 years' experience within an IT risk related role. Good working knowledge of IT Service Management lifecycle and IT controls Experience with managing Business Continuity Management requirements would be an advantage. A good understanding of IT frameworks including ITIL and COBIT frameworks. Knowledge of IT security standards including ISO27001 would be an advantage Ability to work independently and proactively essential. Strong management, communication, technical and remote collaboration skills are a must with the ability to communicate professionally and effectively with staff at all levels Ability to coordinate across teams in a large matrix-organization environment Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Risk Management, Developer, Information Technology, IT Manager, Testing, Finance, Technology
IT Technician level 3 - Junior system administrator
Fed IT, Montreal, QC
Fed IT, recruitment firm specializing in the cruitment on IT professionals. We work on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and evolve in your universe. We cover IT, development, decision-making, and infrastructure.We are looking for a Level 3 Computer Technician - Junior System Administrator for one of our clients in the West End of Montreal, this is a permanent position, in hybrid mode (4 days a week on-site and one-day teleworking).Our client is a Montreal-based company, of international scope, reporting to the Director of Infrastructure, so we are looking for a versatile person both on level 2-3 support and wishing to intervene on missions with the systems administration team.Your missions are as follows; * Provide level 2-3 technical support to internal users. * Diagnose and resolve hardware and software problems. * Configure, install, and maintain computer systems and peripherals * Manage and track incidents and requests in the ticketing system. * Participate in projects to improve and deploy new technologies. * Collaborate with internal teams to resolve complex issues. * Significant contribution to cybersecurity (verification of logs and other improvement actions) * Other related duties.* Important; Diploma of College Studies (DEC) in Computer Science; * A minimum of 4 years of experience in IT including 4 years of experience as a level 2-3 IT technician; * In-depth knowledge of Windows operating systems; * Excellent problem-solving and troubleshooting skills; * Compétences en réseautique (TCP/IP, DHCP, DNS, VLAN, VPN, etc.); * Knowledge of server administration (Windows Server, SQL Server, Linux); * Experience with virtualization (VMware); * Experience in managing the Fortinet Suite; * Comfortable with managing Office 365, Exchange 365, and AWS products; Position to be filled in a family business that cares about the team spirit and well-being of its employees by offering stability, an opportunity for development, and a range of benefits (Comprehensive insurance, vacation, and compensatory leave, corporate events, flexible hours, employee assistance program, Group RRSP, bonus, on-site parking). You can contact me by email at Find all our offers at www.fedit.ca The masculine is used to lighten the text, without prejudice to the feminine form. Only successful applicants will be contacted.
IT ARCHITECT
Fed IT, Montreal, QC
Hello, I'm Alexandre, senior recruitment and business development consultant at Fed IT, a recruitment firm specializing in IT recruitment. I work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team of IT experts speaks your language and operates in your world. We cover the IT, development, business intelligence and infrastructure professions.Hello, I'm Alexandre, senior recruitment and business development consultant at Fed IT, a recruitment firm specializing in IT recruitment.I work on two types of recruitment: temporary and permanent in the Greater Montreal area.Our team of IT experts speaks your language and operates in your world. We cover the IT, development, business intelligence and infrastructure professions.I am currently recruiting, on behalf of one of our clients located on the Island of Montreal, for a IT Solutions Architect position. This is a permanent role, hybrid, one day per week on-site. The proposed salary varies depending on experience (130K - 160K$). Your responsibilities: Analyze the company's needs Convert commercial and technical requirements into an architectural plan, documenting all activities related to the design and analysis of the solution architecture. Collaborate with product managers to ensure a robust architecture aligned with future needs. Understand the current and future drivers of the company and design corresponding solutions to achieve organizational objectives. Evaluate technology Examine the existing solutions portfolio to identify gaps and obsolete technologies. Assist in evaluating and selecting software standards and services. Monitor emerging technological trends and their application to enable new business models. Apply technology Oversee evaluation, design, and analysis to implement a solution architecture aligned with the business strategy. Develop a roadmap for the evolution of the solutions portfolio. Create architectural designs to guide solution development. Provide guidance to the company Produce deliverables such as standard definitions and reference models. Support a community of practice to align teams with enterprise architecture governance. Establish principles and standards to ensure alignment of decisions with the company's architectural vision.University degree in computer science, information technology, engineering, systems analysis, or related field. More than 5 years of experience as a solutions architect. Proven experience in the development or implementation of cloud-based ERPs, preferably Oracle or any Tier 1 ERP. Practical knowledge of various programming languages such as .Net, Java, Go, Python, JavaScript, HTML, and CSS, is an asset. Mastery of database technologies like SQL Server and Oracle. Excellent proficiency in Visio or other BPM tools. Solid understanding of various aspects of technology architecture including integration, networking, and security. Knowledge of modeling languages such as UML and ArchiMate. Familiarity with financial models and budgeting processes. In-depth understanding of strategic and emerging technological trends, as well as their practical application in business models. Knowledge of system development life cycle methodologies, such as waterfall, agile, rapid prototyping, and DevOps. Experience in developing architecture plans, strategies, and roadmaps is an advantage. Proven skills in creating presentations for senior executives and technical audiences.
Technical Editor
WSP Canada, Vancouver, BC
The Opportunity: The Technical Editor role is an intermediate level position for technical writing and editing in WSP Earth & Environment - Mining. In this role, the incumbent works under the supervision of the Senior Technical Writer and Editor, Team Lead and mentorship of the Senior Technical Writer and Editor to provide editorial support to technical teams across Canada. This role may require more complex editing tasks that will involve the use of independent judgement and sound decision making. We are open to consider candidates across Canada. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSP #GlobalMiningWhat you can expect to do here: Technical Work Edit documents prepared by subject matter experts across business lines to the agreed upon level (i.e., copy edit, stylistic edit, proofread) to improve readability, promote consistency, and manage risk; Support development and maintenance of internal procedure and guideline documents; Assist with the development of technical writing training; provides training presentations to staff as required; Prepare and maintain project-specific style sheets for use by authors, reviewers, editors, and administrative support staff; Prepare and maintain editing checklists for large, multi-discipline projects; Assist in the preparation of new technical procedures and revisions to existing technical procedures; Communicate in a professional and courteous manner with all clients, internal and external. Supervising and Mentoring Assist Senior Technical Writer and Editor and Senior Technical Writer and Editor, Team Lead with mentoring consultants on technical writing and mentoring new staff on team norms; Mentor staff in other roles (e.g., administrative and word processing) who are looking to develop their editing skills.What you'll bring to WSP: University degree and five years of technical writing and/or editing experience; Proficient knowledge of Microsoft Office products; Desired: formal training in technical writing or editing; Desired: editing certification.CompensationExpected Salary (all locations): $46,500 - $79,000WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Technical Editor
WSP Canada, Calgary, AB
The Opportunity:The Technical Editor role is an intermediate level position for technical writing and editing in WSP Earth & Environment - Mining. In this role, the incumbent works under the supervision of the Senior Technical Writer and Editor, Team Lead and mentorship of the Senior Technical Writer and Editor to provide editorial support to technical teams across Canada. This role may require more complex editing tasks that will involve the use of independent judgement and sound decision making. We are open to consider candidates across Canada. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSP #GlobalMiningWhat you can expect to do here:Technical Work Edit documents prepared by subject matter experts across business lines to the agreed upon level (i.e., copy edit, stylistic edit, proofread) to improve readability, promote consistency, and manage risk; Support development and maintenance of internal procedure and guideline documents; Assist with the development of technical writing training; provides training presentations to staff as required; Prepare and maintain project-specific style sheets for use by authors, reviewers, editors, and administrative support staff; Prepare and maintain editing checklists for large, multi-discipline projects; Assist in the preparation of new technical procedures and revisions to existing technical procedures; Communicate in a professional and courteous manner with all clients, internal and external.Supervising and Mentoring Assist Senior Technical Writer and Editor and Senior Technical Writer and Editor, Team Lead with mentoring consultants on technical writing and mentoring new staff on team norms; Mentor staff in other roles (e.g., administrative and word processing) who are looking to develop their editing skills.What you'll bring to WSP: University degree and five years of technical writing and/or editing experience; Proficient knowledge of Microsoft Office products; Desired: formal training in technical writing or editing; Desired: editing certification. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Consultant/Senior Consultant, IT Audit & Specialized Assurance (Future Opportunities)
Deloitte, Montreal, QC
Job Type:Permanent Reference code:124784 Primary Location:Montreal, QC All Available Locations:Montreal, QC; Brossard, QC; Laval, QC; Quebec City, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. Have many careers in one Firm. What will your typical day look like?As a Senior Consultant, IT & Specialized Assurance, you can expect to have a dynamic and exciting career that is full of challenges and opportunities to grow. Every day is different, and you will be constantly delivering value to clients and expanding your skillset. As an IT Auditor, you will be responsible for leading fieldwork for audits of controls as part of client engagements, where you will be assessing the effectiveness of their controls according to established audit assessment frameworks for IT systems. This includes using established tools and methodologies to develop audit plans, collect and analyze data, document and support results. IT audit engagements are conducted at clients in a wide range of industries and government sectors. These engagements include IT general control audits, and third-party assurance (such as SOC 1 and SOC 2 audits). You'll work as part of a team to deliver value to clients and stakeholders. As an IT Auditor, you may also provide risk consulting services such as conducting client risk interviews surrounding IT functions, co-facilitating IT and cyber security risk workshops, developing risk management policies and frameworks and assisting with risk mitigation strategies. You'll be required to stay up to date with emerging technologies, industry trends, and leading IT audit practices.About the teamWe help organizations transform the ways they leverage people, third-party relationships, technology, data, business processes and controls to manage operational and financial risks and elevate business performance. We deliver risk and control services related to IT, entity level, and business process controls and help organizations address regulatory and marketplace demand to manage third-party risk through our third-party assurance and third-party optimization services. Our work helps elevate trust, integrity and confidence in Canadian organizations by assuring and advising on IT and emerging technology risks to help our clients achieve regulatory, internal and extended enterprise requirements and maximize their impact.Enough about us, let's talk about youYou are someone with: 2 to 5 years' experience in internal controls, system audit or systems implementation, or other related field, with a specific focus on IT security Knowledge of COSO, ITIL, COBIT or other internal control frameworks Knowledge of application systems (SAP, Oracle, PeopleSoft), operating systems (UNIX, Windows, AS/400, zOS), database management systems (Oracle, SQL Server, Sybase, etc..) or telecommunications (router, hub, firewall, Cisco, Checkpoint, etc.) Has completed or has the intention to complete training leading to the acquisition of a professional designation (CPA, CISA, CIA or CISSP) Bachelor's or Master's degree in IT, or Business/Commerce/Accounting is a definite asset Experience auditing internal controls under audit regulatory requirements (PCAOB, CPAB) is an asset Excellent communication and team skills An inclusive team player who is passionate and motivated Dedicated to providing meaningful service to our clients Some level of travel may be required *Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this positionTotal RewardsThe salary range for this position is $48,000 - $107,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: ERP, Cyber Security, QC, Database, Oracle, Technology, Security, Quality
Consultant/Senior Consultant - Governance Risk & Compliance Services
KPMG, Saskatoon, SK
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Our Governance, Risk Compliance Servicesprofessionals provide a range of assurance and advisory services to enhance the efficiency and effectiveness of internal audit functions, enterprise risk management programs, third-party relationships, regulatory compliance, governance, and sustainability initiatives. We analyze and assess an organization's business strategies and related business processes and systems to help organizations understand and address business goals, requirements, risks, controls, and improvement opportunities. Our professionals bring both deep technical and industry experience, allowing clients to strengthen their key governance, risk management and compliance efforts while optimizing business performance. What you will doThe successful candidate will be involved in the delivery of client services including: Providing a broad range of Internal Audit, Risk and Compliance services, with a focus on internal audit, business process review/mapping, internal controls over financial reporting (ICOFR), and/or IT control testing. Developing recommendations to design and/or strengthen internal controls and assist in improving their efficiency and effectiveness, adding value to the organization. Assisting organizations with the delivery of specialized internal audit, internal control, and regulatory compliance projects utilizing proven methodologies and frameworks. Assist in the delivery of internal audit quality assessments. Delivering and, performing aspects of internal audits including planning, risk assessments, developing audit programs, executing fieldwork, and preparing reports. Assisting in reviewing the quality of the fieldwork and deliverables prepared by engagement members and providing guidance and leadership for performance improvement. Assisting with the development and delivery of internal audit and other basic risk training. Assisting with the creation of proposals and other business development initiatives Networking internally and externally to create strong relationships and opportunities for business development. Developing industry expertise to identify growth opportunities. #LI-Remt What you bring to the roleThe successful candidate will possess the following skills and behaviors: Bachelor degree in an appropriate field from an accredited college/university. CPA, or candidates currently pursuing their CPA, would be viewed positively. CIA, CISA, CRMA or other relevant qualifications and designations would be an asset. 2-5 years of experience delivering internal audits, internal control/ICOFR audits and/or IT audit/control engagements in a public accounting firm. Familiarity with internal control frameworks (COSO, COBIT) and experience in risk management processes is desirable. Demonstrated ability to collaborate with team members, internal/external stakeholders with various backgrounds, and at different levels in the organization is a must. Demonstrated ability to learn and succeed in a fast-paced environment. Excellent verbal and written communication skills. Attention to detail with solid organizational and analytical skills. Flexible in their style and willing to learn new ways, methods and approaches. Self-motivated and willing to ask probing questions to uncover client opportunities. Ability to convey concepts and services to clients clearly and logically. Displays a can-do attitude and continuously seeks ways to do things better. Maintains a professional demeanor at all times with clients and colleagues and is able to keep calm under pressure. Demonstrates passion for their community and participates in community enrichment activities. The successful candidate will possess the following skills and behaviors: Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Technical Service Manager - ECS
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!ABOUT THE TEAM Customer Delivery Engagement (CDE) organization is the global team within SAP Enterprise Cloud Services organization overseeing all aspects of the Customer Engagement from the point of sale throughout the entire lifecycle and providing commercial, project, and technical operations expertise. They deliver fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's RISE customers. The CDE team combines all customer-facing roles inside ECS and presents SAP as "One Voice" through coordinated communication at all levels to our clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of client lifecycle management. We create a stable foundation for our customers' IT operations and support customers on their digital transformation journey to the intelligent enterprise based on S4/HANA. With continuous access to our expertise and the broader SAP expert network, our customers can take advantage of the latest technologies to support continuous business innovation. SAP CDE helps customers accelerate their innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies and standardize and optimize operations of SAP centric solutions. The mission of the CDE Organization is to maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise powered by S4/HANA and releasing investment as well as customer resource capacity for innovation. THE ROLE As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant in delivering high-quality results consistently. As a key member of ECS, you will be contributing to SAP's Global strategy of helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. Technical Service Manager (TSM) acts as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS. TSM owns the customer landscape and advise on critical and complex landscape changes during life cycle management. TSM will work as a team with Customer Delivery Managers (CDMs) and ECS internal service delivery to serve and delight our customers, by providing quality services throughout their entire lifecycle. This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization. Following are the key tasks that this role will perform: Primary contact for the customer regarding technology discussions Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required. Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond). Support the CDM and the TechOps teams for execution of the service delivery plan and calendar. Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer. Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders. Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration. Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc. Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements. Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion. Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services. Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools. Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, Successfactors etc. EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management. High proficiency in customer communications and presentations is required. High proficiency in the SAP product portfolio, offerings, and industry solutions. Good understanding of SAP solutions (releases, platform interdependencies, etc.) Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment. Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP). Willingness to undertake customer-related travel on short notice. WORK EXPERIENCE 3+ years of experience with SAP Basis administrative duties REQUIRED. 3+ years of customer-facing SAP Technical Consulting experience. 3+ years of solution design, enterprise architecture, and or SAP implementation. SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus. Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage. SAP HANA and S/4 HANA skills would be very helpful but not mandatory. Cloud security including Cyber Security, Encryption, and key management knowledge is preferred. #SAPECSCareers We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 60,400 - 136,000 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 385960 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 385960 Posted Date: Apr 18, 2024 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3
Technical Support Agent (Contract)/ Agent de Support Technique (Contrat)
Equest, Toronto, ON
Additional Job DescriptionUEAT est une entreprise dynamique située dans la ville de Québec, au Québec, qui révolutionne l'industrie de la restauration au Canada grâce à des solutions de commande en ligne et libre-service. Sa mission est de simplifier la vie des restaurateurs à travers le Canada. Joignez-vous à cette aventure et participez à la transformation numérique de l'industrie de la restauration, fièrement soutenue par Moneris, le principal fournisseur de services de paiement du Canada.Votre carrière à UEAT : Description du posteUEAT souhaite accueillir un agent de support technique pour venir jouer un rôle clé dans la croissance de UEAT.Durée du contrat: 9 MoisEmplacement : Vous travaillerez au bureau de Quebec dans le cadre d'un modèle de travail Hybride. Nous sommes également ouverts aux candidats de l'extérieur du Québec.Lien hiérarchique : Vous relèverez du superviseur du soutien technique.Votre carrière à UEAT : ResponsabilitésFournir des réponses humaines de première ligne aux restaurants, répondre aux questions techniques, résoudre les billets de soutien technique et faire remonter les problèmes en interne si nécessaire.Apprendre et conserver une connaissance détaillée des produits et des processus de dépannage internes.Collaborer dans un environnement de travail d'équipe et travailler sans friction avec des collègues à distance et des équipes internes. Promouvoir un service à la clientèle impeccable et avoir un grand souci du détail;Établir des priorités dans vos demandes et travailler en multitâche dans le cadre d'un centre d'appels à distance.Vous naviguez aisément dans les zones grises tout en travaillant au développement et à la croissance au sein de notre équipe mondiale.Poste à temps plein, horaire mensuel couvrant les périodes de pointe des restaurants, les soirs, les fins de semaine et les jours fériés.Votre carrière à UEAT : ProfilÊtre passionné, ambitieux et prêt à apprendre.Prendre des initiatives et faire preuve d'excellentes compétences en communication (écrite et verbale) en français, en anglais et dans une certaine mesure en bilinguisme.Être à l'aise pour communiquer (par téléphone ou par courriel) dans l'une ou l'autre langue en utilisant des outils de traduction au besoin. Posséder une formation technique (diplôme ou DEC) et trois (3) années d'expérience pertinente en formation ou en soutien logiciel, ou en soutien technique à distance de réseaux informatiques.Une expérience préalable dans l'exploitation de restaurants, la gestion de l'accueil ou le soutien de logiciels personnalisés internes est un atout.Votre carrière à UEAT : AvantagesMeilleure progression de carrière grâce à des programmes qui soutiennent vos objectifs d'apprentissage et de développement, notamment l'Université UEAT, l'accès illimité et gratuit aux formations Coursera, un programme de mentorat et des occasions de croissance interne avec d'innombrables parcours de carrières;Approche globale de votre bien-être, avec un programme d'aide aux employé(e)s, de la télémédecine et un compte de bien-être;Équilibre travail-vie personnelle grâce à notre modèle de travail hybride et à nos horaires flexibles;Culture fondée sur la collaboration, avec un environnement de travail ouvert et une politique ouverte qui encourage les discussions franches et la transparence;Repas subventionnés et thé et café à volonté dans nos bureaux.En savoir plus sur la vie à UEAT en consultant le site suivant : ueat.io/a-propos-ueat/carrieres/ UEAT is a dynamic Québec, QC-based start-up revolutionizing the restaurant industry in Canada with online and self-ordering solutions. Our mission is to simplify the lives of restaurateurs across Canada. Join us on our journey and become a part of the digital transformation of the restaurant industry, proudly backed by Moneris, Canada's leading payment processor.Your UEAT Career - The OpportunityUEAT would like to welcome a Technical Support Agent to play a key role in UEAT's growth.Contract Duration: 9 MonthsLocation: You will be based in our Quebec City office and will work in a Hybrid model. We are also open to remote candidates outside of Quebec City.Reporting Relationship: You will report to the Support Supervisor.Your UEAT Career - What you'll doDeliver first-line responses to restaurants, answer technical questions, resolve support tickets and escalate issues internally when required.Learn and retain detailed product knowledge and internal troubleshooting processes.Collaborate in a team player environment and work with remote-based colleagues and internal teams. Promote impeccable customer service and strong attention to detail.Prioritize your requests and multi-tasking as part of a remote-based call center.Demonstrate autonomy, discipline, rigor, and organizational skillsBe comfortable navigating gray areas while working to develop and grow as part of our global team.Full-time position, monthly schedule covering restaurants' peak demands, evenings, weekends, and rotating holiday schedule.Your UEAT Career - What you bringBe passionate, ambitious, and ready to learn.Take initiative and demonstrate excellent (written and verbal) communication skills in French, English, and a blend of bi-bilingualism.Must be comfortable communicating (phone or email) with either language using translation tools if necessary. Possess a technical education (diploma or DEC) and (3) years of relevant experience in software training, software support, or remote helpdesk technical support of IT networks.Prior experience in restaurant operations, hospitality management, or support in-house custom software is a plus.Your UEAT Career - What you getAccelerate your career with programs that support your learning and development goals including UEAT University, unlimited free access to Coursera, a mentorship program, and opportunities to grow internally with endless career pathsHolistic approach to your well-being, with an Employee Assistance Program, telemedicine and a wellness accountFind work/life balance with our hybrid working model and flexible schedulesCulture built on collaboration with an open space office environment and open-door policies that encourage frank discussions and transparencySubsidized meals and unlimited tea and coffee at our officesFind out more about life at UEAT at ueat.io/about-ueat/career Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.
Technical Architect to preform infrastructure design, impact analyses and integration of technology solutions within a classified environment.
S.i. Systems, Ottawa, ON
Our Valued Public Sector Client is seeking a Senior Technical Architect to preform infrastructure design, impact analyses and integration of technology solutions within a classified environment. Project Description: This project is to support the overall maintenance, life cycling, consistency, and alignment of a DND information systems network to align with Canada’s Defence Policy. Must Haves: Technical Architect (15+ years) Technical infrastructure design (15+ years) Integration of all aspects of technology solutions (15 + years) Impact analyses of technology changes ( 15+ years) Responsibilities: Develop technical architectures, frameworks and strategies, either for an organization or for a major application area, to meet the business and application requirements Identify the policies and requirements that drive out a particular solution Analyze and evaluate alternative technology solutions to meet business problems Ensures the integration of all aspects of technology solutions Monitor industry trends to ensure that solutions fit with government and industry directions for technology; Provide information, direction and support for emerging technologies Perform impact analysis of technology changes Provide support to applications and/or technical support teams in the proper application of existing infrastructure; and Review application and program design or technical infrastructure design to ensure adherence to standards and to recommend performance improvements Apply