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Manager, Family Outreach and Mental Health (HR344)
Carya (formerly Calgary Family Services), Calgary, Alberta
At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to the Director of Strong Families in Community. Position Summary Our strength is our people, who together with their diverse backgrounds create a workplace where both people and excellence is valued and innovation and collaboration lived out. The Manager of Family Outreach and Mental Health is responsible for the oversight of clinical family programs that predominantly occur in the community or family home. This management portfolio is heavily partnered and requires significant reporting and relationship management with Children’s Services including the Family Resource Network. This portfolio also partners closely with Catholic Family Service, and FFT LLC as key stakeholders. This manager is responsible for staffing and staff management, quality assurance, funding reporting, and proposals. The manager also provides agency wide leadership and supports agency initiatives where appropriate.Relationships are the how and the why of the work we do. This manager role requires the skill and knowledge in leading teams through change and transition. This includes sharing and holding program, department and organizational vision as well as agility, innovative and creative thinking while nurturing a healthy staff and agency culture. Responsibilities 1. Administration and Program LeadershipParticipate in developing and implementing the strategic direction of the Strong Families in Community (SFC) Department with a clear commitment to the principles of Truth and Reconciliation, trauma informed practice, and a natural supports frameworkLead and motivate the various teams to achieve the outcomes outlined in program logic models, agreements and contracts; align with the framework offered by the agency policies, strategic direction, vision, mission and valuesOversee quality assurance processes and accountabilities for family and community counseling supervisors and teams to push the boundaries on excellence and innovationMonitor outcome data and utilizes it to inform program development and decision makingCoordinate with the Director and SFC managers regarding service delivery, administrative and community issuesOversee staff recruitment, orientation, development and evaluationLeads nominal and funding reports for all Family Outreach and Mental Health programs, and leads or supports with all proposals related to these programs 2. Supervision and Staff DevelopmentIs familiar with current clinical methodologies and committed to continual learning of leading and best practices demonstrated in researchProvide strong leadership and cultivate a culture of excellence, respect, accountability, self care, innovation and collaborationMentor and support supervisors in clinical and administrative support to their teams.Be a resource to staff and management on current research, trends, methodologies and approaches relevant to the presentation and treatment of mental health and social isolation concerns in children, youth and adultsAssist supervisors and the team with clinical ethics, having familiarity with ethical decision making and statutory policies affecting clientsImplement fair and consistent personnel practices, including identifying areas of growth and development for directly reporting staff, facilitating regular supervisions and annual reviews, and ensuring they reflect the policies and procedures of the agencyActively seek training opportunities for staff and develop cost effective methods for training in coordination with the Director and other managers3. Program StandardsAssist the Director to lead change to continue to push the boundaries of service delivery excellence towards client centred, culturally safe, effective and responsive programsDemonstrate a commitment to principles of Truth and ReconciliationCreate and communicate desired outcomes and that service targets are achievedParticipate in the development, measurement and collection of program and funder outcomes  Collaborate within an integrative continuum of both Carya and partner programsEnsure that SFC staff maintain proper records as required by the program, agency and funder4. FinancesAssist the Director in preparing departmental budgetsMonitor program budgets and program spending, and anticipate program needs to inform future budgets and fund development opportunities5. OrganizationalParticipate in agency leadership meetings and other agency initiativesEstablish and maintain strong working relationships with staff, colleagues, service providers, community and fundersActively encourage community and first voice support to Carya purpose and ambition.Be available to provide coverage for other leadership members within the organization and support to other staffRepresent Carya and its brand in the larger sector and champion agency mission and values Qualifications & ExperienceGraduate degree in Social Work or Psychology with related experience in a clinical settingDemonstrable skills and experience in family and brief counseling and group methodology, various counseling theoretical frameworks and theories including attachment, developmental, family systems and group theoryCompletion of Natural Supports Framework training Certification with the Alberta Family wellness Initiative’s Core Brain Story Supervision of clinical teams for at least 5 yearsFamiliarity with client management programs, data collection and outcomes reporting is required.Previous experience with research, and/or grant writing experience is a definite assetMaintain professional registration with their professional body and perform duties in accordance with the code of ethics and values, as delineated by their governing body and provincial standardsAdvanced skills in Microsoft applications (Outlook, Word, PowerPoint)Familiarity with Microsoft Teams is a definite assetPlease note the successful candidate must successfully complete a Criminal Record Check, Vulnerable sector clearance and Child Intervention Check if not completed within the past two years.Full Time Regular (1.0 FTE, 37.5 hours per week) Salary to commensurate with education and experiencecarya offers a competitive benefits package with excellent work/life balance and paid time offClosing DateMay 12 at 11:59pmIf you are seeking a genuine challenge in a workplace where excellence is valued and the atmosphere is supportive, please send your résumé to:  [email protected]Carya is an equal opportunity employer. Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.
Creative Director
Rogers, Calgary, AB
Creative Director Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Creative is seeking a Creative Director to lead our Video Production and Design teams. As a leader, you will serve as a key member of our team to drive and oversee Rogers brand creative for internal, retail and marketing. This role will be based in Calgary. We're looking for a talented individual who continuously inspires, directs, and mentors their team and those around them while being able to roll up their sleeves and lead creative projects from start to finish. The right candidate will have an outstanding knowledge of the entire production process in design and video and will use their experience to maximize the quality of our work while ensuring efficiency in our processes. The role requires someone who is an outstanding collaborator with exceptional people skills. What you will do: Work with our partners in bring in work and ensure it delivers on the brief. Lead and collaborate with the team to conceptualize and deliver best in class design and video production. Ensures the work reflects the client's business and brand requirements. Present and explain concepts and creative to partners and team. Rally the team and inspire the best work possible. Maintain deadlines, keep work on track and ensure the team is organized. Manage external agents like animation studios, freelancers, etc. What you will bring: Demonstrated professional storytelling experiencewith provenability to be hands on in design and video creation. Fluent in production workflows from pre to post. Ability and extensive experience in managing and directing video shoots. Solution oriented problem solving skills. Collaborative, self-motivated, professional with strong communication skills. Excellent time management skills. A passion for leading teams. All applicants must include a link to their portfolio and resume.Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB Travel Requirements: Up to 10% Posting Category/Function: Marketing & Marketing Communication Requisition ID: 297882At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Manager, Equity, Management, Finance Apply now »
Assistant Store manager
Rogers, Gatineau, QC
Assistant Store manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time. At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity! As an Assistant Store Manager, you can expect to: Work with accountable leaders to help drive positive, solution-based customer interactions and experiences Encourage and coach your team to create best-in-class customer experiences and meet business goals Receive ongoing training and development to ensure you have all the necessary skills to support the team Support your store operations with a creative spirit that can adapt to an ever-changing environment Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. What's in it for you: Competitive compensation, with a lucrative management bonus program One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and support benefits- 100% coverage Employee and Family Assistance Program benefit Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Advance your career growth and development opportunities Overtime pay eligibility What we're looking for: You have a passion for influencing and inspiring teams An ability to deliver on business plans to meet regional, and store targets Leadership qualities which foster collaboration within the team A progressive thinker with a desire to think outside the box Ability to work a flexible schedule (ability to work 40 hours/week) You are excited and inspired by technology You meet the minimum age of majority (varies by province) English is an asset After you apply Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements. Schedule: Full time Shift: Flex Time Length of Contract: 6 Months Work Location: 1100 Maloney Blvd. W Unit E9 (5255), Gatineau, QC Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 285736 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Retail Location: Gatineau, QC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: QC, Retail Manager, Retail Operations, Store Manager, Quality, Retail
Assistant Store Manager
Rogers, Laval, QC
Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time. At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity! As an Assistant Store Manager, you can expect to: Work with accountable leaders to help drive positive, solution-based customer interactions and experiences Encourage and coach your team to create best-in-class customer experiences and meet business goals Receive ongoing training and development to ensure you have all the necessary skills to support the team Support your store operations with a creative spirit that can adapt to an ever-changing environment Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. What's in it for you: Competitive compensation, with a lucrative management bonus program One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and support benefits- 100% coverage Employee and Family Assistance Program benefit Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Advance your career growth and development opportunities Overtime pay eligibility What we're looking for: You have a passion for influencing and inspiring teams An ability to deliver on business plans to meet regional, and store targets Leadership qualities which foster collaboration within the team A progressive thinker with a desire to think outside the box Ability to work a flexible schedule (ability to work 40 hours/week) You are excited and inspired by technology You meet the minimum age of majority (varies by province) English is an asset After you apply Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 3035 Le Carrefour, Unit A024 (5265), Laval, QC Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 300478 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Retail Location: Laval, QC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Retail Manager, Retail Operations, Store Manager, QC, Equity, Retail, Quality, Finance
Assistant Store Manager
Rogers, Brampton, ON
Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time.At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!What does it mean to join our Rogers Team? At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personaland professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity.As an Assistant Store Manager, you can expect to: Work with accountable leaders to help drive positive, solution-based customer interactions and experiences Encourage and coach your team to create best-in-class customer experiences and meet business goals Receive ongoing training and development to ensure you have all the necessary skills to support the team Support your store operations with a creative spirit that can adapt to an ever-changing environment Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. What's in it for you: Competitive compensation, with a lucrative management bonus program One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and support benefits- 100% coverage Employee and Family Assistance Program benefit Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Advance your career growth and development opportunities Overtime pay eligibility What we're looking for: You have a passion for influencing and inspiring teams An ability to deliver on business plans to meet regional, and store targets Leadership qualities which foster collaboration within the team A progressive thinker with a desire to think outside the box Ability to work a flexible schedule (ability to work 40 hours/week) You are excited and inspired by technology You meet the minimum age of majority (varies by province) After you apply Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 9980 Airport Road, Unit 11 (5459), Brampton, ON Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 300632At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:RetailLocation: Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Retail Manager, Retail Operations, Store Manager, Equity, Retail, Finance
Assistant Store Manager
Rogers, Brampton, ON
Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time.At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!What does it mean to join our Rogers Team? At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personaland professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity.As an Assistant Store Manager, you can expect to: Work with accountable leaders to help drive positive, solution-based customer interactions and experiences Encourage and coach your team to create best-in-class customer experiences and meet business goals Receive ongoing training and development to ensure you have all the necessary skills to support the team Support your store operations with a creative spirit that can adapt to an ever-changing environment Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. What's in it for you: Competitive compensation, with a lucrative management bonus program One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and support benefits- 100% coverage Employee and Family Assistance Program benefit Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Advance your career growth and development opportunities Overtime pay eligibility What we're looking for: You have a passion for influencing and inspiring teams An ability to deliver on business plans to meet regional, and store targets Leadership qualities which foster collaboration within the team A progressive thinker with a desire to think outside the box Ability to work a flexible schedule (ability to work 40 hours/week) You are excited and inspired by technology You meet the minimum age of majority (varies by province) After you apply Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 17 Worthington Avenue Unit#D6-3 (5357), Brampton, ON Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 300499At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:RetailLocation: Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Retail Manager, Retail Operations, Store Manager, Equity, Retail, Finance
Manager, Asset Protection | Montreal, South Shore, North Shore
Hudson's Bay Company, Montreal, QC
Day in the Life: The Asset Protection Manager is responsible for the overall inventory shortage performance and total execution of the Asset Protection Strategy for their respective store. This role will ensure that all company policies, local, provincial and federal laws are adhered to in the execution of internal and external theft investigations or inquiries. You will be working collaboratively with Customer and Associate groups within the store to ensure all objectives are clearly communicated and executed. What You Will Do: Provide leadership, coaching and direction to drive Asset Protection Excellence through comprehensive shortage strategies and investigative initiatives Consistently communicate with Store Leadership, Managers and Associates to drive awareness of inventory shortage results, shortage concerns and strategy initiatives Provide final oversight of audit execution and internal audit readiness Work with sales support to assure shortage control processes are followed Communicate and enforce policies and procedures to store population Ensure Asset Protection Administrative standards are met What You Will Need: High School diploma or equivalency required along with a valid provincial security license College degree preferred 5+ years of retail Asset Protection Experience with 2+ years of managing direct reports Proven track record of identifying shortage exposures and creative strategies to overcome them Track record of meeting statistical and financial goals Knowledge of provincial and federal laws Strong aptitude and knowledge of retail security systems, information systems and productivity software Wicklander-Zulawski Interview Certification ideal Comfortable with physical work where standing and occasional lifting up to 25 lbs may be required What You Can Expect: Competitive salary and benefits package Associate discount up to 40% including top brands Flexible work environment that allows for work-life balance About Hudson’s Bay: As North America’s oldest retailer, Hudson's Bay is the top destination for Canadians to realize their best style of life. Our goal, as One Team, is to deliver a frictionless omni experience where stores anchor the customer journey with surprising discoveries, desired services, and localized assortment. At Hudson’s Bay, we share a passion for innovation, building meaningful relationships, and living a colourful life. We empower our associates to unlock their full potential by giving them opportunities to grow and learn every day. If you thrive in a fast-paced environment, embrace change, and are looking to make an impact, we want you on our team. We are a retailer that caters to all Canadians and need a diverse team to ensure our continued success. We strongly believe in the power of diversity, and encourage applications from everyone who is eager to make a difference in the customer’s shopping experience. Together, we can rewrite the rules of retail. Learn more about our commitment to DE&I at HBC Foundation & HBC Heritage. Our Commitment to Building a Winning Culture: As One Team we have re-established our internal behaviours and culture to ensure we all succeed. One Team provides the tools needed to shift our ways of working and creates change to become a purpose-driven, digital first business. Our 4 pillars for embracing One Team are: Always be Customer Champions, Performance and Purpose Driven, Keep it Simple & Change Agents. Interested in Social Media? Follow us on LinkedIn & Instagram. Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Manager/Senior Manager, ServiceNow IRM/SecOps, Risk Advisory
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:124748 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Halifax, NS; Laval, QC; Montreal, QC; Ottawa, ON; Quebec City, QC; Vancouver, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems. Experience MyFlex and an agile work environment where work is what you do not where you do it. What will your typical day look like? As a Manager or as a Senior Manager you will: • Actively work with new and existing clients and become a trusted advisor on ServiceNow IRM • Lead and manage project teams to deliver end to end IRM projects, ensuring required levels of excellence and alignment with Deloitte's methodology • Lead proposal development, new services and solutions design and development, and thought leadership initiatives • Collaborate with colleagues and strategic third parties to develop and implement existing and new market propositions • Deliver program activities including project financial management, release management, handling change requirements, stakeholder management, resource management, steering committee reporting, testing and delivery of end-user training programs • Manage and communicate effectively to the client and provide insight to the business challenge • Analyze and diagnose client business issues to develop and recommend creative solutions • Review and ensure project and internal documentation meet Deloitte's quality standards • Manage a diverse team of talented consultants while coaching them to their highest potentialAbout the team Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. Our Risk Advisory business is expanding as we increasingly are asked to help organizations adapt and respond to new risks and take advantage of new opportunities presented by digital technology and the internet. Within our Risk Advisory's ServiceNow team we have a pool of dedicated ServiceNow profesionnals with expertise in the design and implementation of IRM (integrated risk management), VRM (vendor Risk Management), SecOps (Security Operations) and other risk/security modules of ServiceNow. We design, implement and provide advisory services over numerous risk and regulatory domain areas and are seeking to grow the team within the marketplace. As part of the role, you are expected to collaborate and lead a team of professionals to deliver high quality technology solutions with a specific focus on ServiceNow Risk and Security solutions (i.e .IRM/VRM, SecOps + others) to clients. At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we can offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let's talk about you To qualify for the role you must have: • 8+ years of experience as a business and or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager with ServiceNow, Archer, of another leading IRM/GRC solution. • A great understanding and deep knowledge of implementing technology or ServiceNow IRM solution, and familiarity with integrations within ServiceNow or other 3rd party application. • Accountable for deliverables by leading client engagements and teams to successful outcomes with a focus on supporting your team, client needs. • Demonstrate strong connections in the market to establish a thrive the ServiceNow IRM practice. • Worked across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems. • Support client pursuits business development efforts including preparing proposals and leading presentations to senior executives • Built long-term business relationships with senior client personnel and executives through engagements and networking in professional organizations. • Worked with senior the firm leaders to understand, enhance and integrate service offerings across the service line. • Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement. • Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery teamTotal RewardsThe salary range for this position is $104,000 - $173,000 for a Manager and $125,000 - $231,000 for a Senior Manager and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Developer, Risk Management, Law, Equity, Quality, Technology, Finance, Legal
Assistant Store Manager
Rogers, Ottawa, ON
Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time.At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity! What does it mean to join our Rogers Team? At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personal and professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity. As an Assistant Store Manager, you can expect to: Work with accountable leaders to help drive positive, solution-based customer interactions and experiences Encourage and coach your team to create best-in-class customer experiences and meet business goals Receive ongoing training and development to ensure you have all the necessary skills to support the team Support your store operations with a creative spirit that can adapt to an ever-changing environment Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. What's in it for you: Competitive compensation, with a lucrative management bonus program One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and support benefits- 100% coverage Employee and Family Assistance Program benefit Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Advance your career growth and development opportunities Overtime pay eligibility What we're looking for: You have a passion for influencing and inspiring teams An ability to deliver on business plans to meet regional, and store targets Leadership qualities which foster collaboration within the team A progressive thinker with a desire to think outside the box Ability to work a flexible schedule (ability to work 40 hours/week) You are excited and inspired by technology You meet the minimum age of majority (varies by province) After you apply Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements. Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 2269 Riverside Dr. Unit 44 (5464), Ottawa, ON Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 295178At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:RetailLocation: Ottawa, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Retail Manager, Retail Operations, Store Manager, Equity, Manager, Retail, Finance, Management Apply now »
Visual Merchandising & Operations Manager | Cambridge
Hudson's Bay Company, Toronto, ON
Lead a Brilliant Career. Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes. So why should your career be anything less than extraordinary? What to Expect: As the Visual Merchandising & Operations Manager, you drive sales and profit by leading and executing strategies through compelling merchandise execution and impactful visual presentations, from receipt of product to ensuring the product is floor ready for customer purchase. This role reports to the General Manager, and is a developmental step to the Assistant/General Manager positions, or other opportunities throughout the company. Desired Traits: People Leader & Developer - You are passionate about training, coaching and developing associates on merchandise placement, execution and style. You lead and manage a team to meet or exceed expectations, and work together on potential solutions to problems in order to drive day-to-day operations of the business. Collaborator - You actively seek and share best practice photos and actions with your peers throughout the company. You communicate and collaborate with cross-functional leaders and associates to support receipt flow, placement, stockroom management and back of house operational excellence. You are well versed in building and leveraging your relationships with vendors and other business partners to support the store. Strategic Thinker - You drive sales and profit results by leading and executing strategies and appropriately planning, prioritizing, and executing workload from back of the house to the selling floor (includes pricing, signing, visual, merchandise and event execution). You have a talent for translating optimal merchandise execution standards and expectations to the store. Creative Thinker - You are skilled at inspiring fashion and style through compelling merchandise presentation and visual statements. You find joy in leading mannequin and trend presentations that inspire customers to discover their personal style and live a colourful life. Brand Ambassador - Through visual merchandising and operational excellence (store mark-downs, return to vendors, transfers and marketplace returns), you are able to optimize the customer experience and delivery, making Hudson’s Bay a prime shopping destination. What You Will Bring to the Team: ● Proven retail management experience. ● Experience with Return to Vendor, Transfers, Markdowns, Mark ups, Productivity in regard to receiving of Merchandise and placement. ● If required, ability to lift/move up to 50lbs, including reaching, crouching and climbing ladders. ● Ability to work a flexible schedule, including day, evening, weekends, and/or holidays. ● Comfortability working with various technologies pertaining to an omni-channel environment. What’s in it For You? ● A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do ● Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues ● Leadership coaching and development opportunities at all levels ● Benefits package inclusive of parental leave top up, retirement savings, “Living Well” Program, and more ● A generous Associate discount of up to 40% off of top brands The Fabric of Hudson’s Bay Hudson's Bay has established a reputation for quality and style through an unrivaled assortment of products and categories including fashion, home, beauty, food concepts, and more. Hudson's Bay operates under the HBC brand portfolio. Founded in 1670, HBC is North America's oldest company. Hudson’s Bay helps Canadians live their best style of life by operating thebay.com featuring Marketplace, one of the largest premium life & style digital platforms in Canada, with a seamless connection to a network of Hudson’s Bay stores from coast to coast. At Hudson’s Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We strive everyday to provide our customers with an experience they will value with our products, services and dedication towards adapting to the ever changing environment of retail. This role will actively support our DE&I framework by identifying opportunities to increase and promote diversity in our teams, products and brands. They will lead with inclusion to nurture our OneTeam culture by removing barriers for our Associates and communities. We’d love for you to join us in our mission to help Canadians live their best style of life! Stay connected with us on Instagram, Facebook, Twitter, TikTok, and LinkedIn. Thank you for your interest In Hudson’s Bay. We look forward to reviewing your application. We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail. Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation. As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please let us know.
Assistant Store Manager
Rogers, Oshawa, ON
Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time.At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity! Assistant Store Manager What does it mean to join our Rogers Team? At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personal and professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity. As an Assistant Store Manager, you can expect to: Work with accountable leaders to help drive positive, solution-based customer interactions and experiences Encourage and coach your team to create best-in-class customer experiences and meet business goals Receive ongoing training and development to ensure you have all the necessary skills to support the team Support your store operations with a creative spirit that can adapt to an ever-changing environment Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. What's in it for you: Competitive compensation, with a lucrative management bonus program One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and support benefits- 100% coverage Employee and Family Assistance Program benefit Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Advance your career growth and development opportunities Overtime pay eligibility What we're looking for: You have a passion for influencing and inspiring teams An ability to deliver on business plans to meet regional, and store targets Leadership qualities which foster collaboration within the team A progressive thinker with a desire to think outside the box Ability to work a flexible schedule (ability to work 40 hours/week) You are excited and inspired by technology You meet the minimum age of majority (varies by province) After you apply Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements. Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 419 King St West Unit 2272 (5414), Oshawa, ON Travel Requirements: Up to 25% Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 231264At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:RetailLocation: Oshawa, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Retail Manager, Retail Operations, Store Manager, Manager, Retail, Management
Manager Underwriting
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityManulife’s insurance business is a multifaceted and industry-leading area that includes a world-class underwriting organization. The Underwriting team is growing! We are looking for a high-energy, passionate, customer-obsessed, and creative individual to join our leadership team to help manage day-to-day business operations and drive performance through transformation.Reporting to the Managing Director of Underwriting, the Underwriting Manager is primarily responsible for operational effectiveness and developing and supporting our strategy to ensure timely, cost-effective service.ResponsibilitiesLead service delivery of the Underwriting area within the established service level agreements, handling escalated customer issues and ensuring the operations provide real value to our customers.Take personal ownership of consistently meeting standards and targets.Improve the efficiency of staff by recruiting and developing highly cohesive and motivated teams, evaluating individual and team performance, addressing performance-related concerns, initiating corrective action, conducting staff performance appraisals, managing reward and recognition, and talent management.Provide leadership and technical direction for the development of staff, and the creation of a positive and productive work environment.Build and maintain strong internal and external working relationships including presentations to advisors and distribution or office visits when needed.Ensure ongoing partnerships and collaboration.Work with multiple teams in all locations to ensure quality and service.Innovative and always looking for opportunities to continually improve our business and serve our customers.How will you create impact?The role provides overall management direction and builds and leads a successful Underwriting team. This is accomplished through effective recruitment, retention, and development of staff and the creation of a positive work environment that encourages participation, ownership, responsibility, innovation, initiative, integrity, and a sense of pride in the operations and in Manulife.To succeed in this role, you need to thrive in a fast-paced and dynamic environment and commit to service excellence through building effective relationships across the organization at all levels. As a representative of Manulife’s brand, you will be encouraged to model our values and understand our business strategy and mission.The Underwriting team is 120 strong consisting of Individual, Affinity, and Group business which supports multiple distribution channels including Advisor Services, Managing General Agencies, and National Accounts. The business services both advisors sold and direct to client markets. Several product lines such as Life, Critical Illness, Disability, Mortgage Creditor, and Health and Dental are handled by the underwriting team. The team is also diverse in people and location. We have people in all offices as well as working-from-home individuals. The Underwriting team is responsible for risk assessment, analyzing experience, and projecting trends.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking for?For Québec candidates, bilingualism is required (French/English) -The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec.Demonstrated leadership skills and accountabilities including staff development and team engagement.Excellent understanding of Insurance Products and Industry knowledge - underwriting background an asset specifically living benefitsOutstanding relationship skills, building strong relationships with internal and external business partners.Resilient and adaptable when working under business pressures and sales deadlinesSuperior communication skills, both written and verbalExcellent negotiation, influencing, problem-solving, and decision-making skills.Ability to effectively work with a remote and geographically diverse team.Willingness to problem-solve directly with key stakeholders.Strong operations orientationResults OrientedPresentation skillsDedication to learning and professional developmentWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$78 975,00 CAD - $142 155,00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Brand Manager
Rogers, Toronto, ON
Brand Manager We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love-and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!The Brand Manager will be responsible for the strategy and execution of Rogers Business advertising and promotions. In this role you will ensure we communicate with our customers in a compelling and relevant way, that underscores the value and benefits of our services.What you'll do: Translating brand elements into plans and go to market strategies Oversee new and ongoing marketing and advertising activities Securing internal approvals from key business and brand stakeholders Reviewing and advising media partners on media planning Measure and report performance of all marketing campaigns, and assess ROI and KPIs Managing campaign budgets and completing internal financial processes Subject matter expert for brand related approvals within Business Understanding our market position and consumer insights What you will bring: Minimum of 3 - 5 years of Marketing experience Proven ability to develop brand and marketing strategies Must be able to work in a professional, fast-paced environment and manage ambiguity A passion for B2B marketing and relationship management Able to multitask and work independently to achieve goals and meet deadlines Experience in identifying target audiences and devising effective campaigns Excellent understanding of the full marketing mix Strong analytical skills partnered with a creative mind Data-driven thinking and an affinity for numbers Outstanding communication skills Up-to-date with latest trends and marketing best practices As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: 12 Months Work Location: 333 Bloor Street East (824), Toronto, ON Travel Requirements: None Posting Category/Function: Marketing & Marketing Communication Requisition ID: 306141 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Supply Chain Manager, Marketing Manager, Brand Manager, Branding, Real Estate, Operations, Marketing, Sales Apply now »
Assistant Store Manager
Rogers, Ottawa, ON
Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time. At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity! As an Assistant Store Manager, you can expect to: Work with accountable leaders to help drive positive, solution-based customer interactions and experiences Encourage and coach your team to create best-in-class customer experiences and meet business goals Receive ongoing training and development to ensure you have all the necessary skills to support the team Support your store operations with a creative spirit that can adapt to an ever-changing environment Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. What's in it for you: Competitive compensation, with a lucrative management bonus program One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and support benefits- 100% coverage Employee and Family Assistance Program benefit Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Advance your career growth and development opportunities Overtime pay eligibility What we're looking for: You have a passion for influencing and inspiring teams An ability to deliver on business plans to meet regional, and store targets Leadership qualities which foster collaboration within the team A progressive thinker with a desire to think outside the box Ability to work a flexible schedule (ability to work 40 hours/week) You are excited and inspired by technology You meet the minimum age of majority (varies by province) English is an asset After you apply Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 51 RIDEAU ST - UNIT #327C (5368), Ottawa, ON Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 300494 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Retail Location: Ottawa, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Retail Manager, Retail Operations, Store Manager, Equity, Manager, Retail, Finance, Management Apply now »
Creative Producer
Rogers, Toronto, ON
Creative Producer Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports and Media is looking for an innovative, collaborative, and All-Star creative producer, with a comprehensive background in brand development, creative production, and advertising copywriting to join our in-house creative agency in the role of Creative Producer, Sports Brands (Sportsnet & Toronto Blue Jays).The successful candidate loves sports and knows what drives fans to watch, listen and engage, plus inherently understands what fans want and how to communicate with them!Reporting to the Creative Director, Sports Brands, the successful candidate will be accountable for campaign conceptualization, management, and production of advertising assets that span multiple channels including TV, Radio, Web, Out of Home, Digital and Social; for the largest and most exciting sports media portfolio in Canada. Properties include, Sportsnet's master brand, National Hockey League/Hockey Night in Canada, Blue Jays on Sportsnet/Major League Baseball, Raptors/National Basketball Association, Sportsnet's range of original content and digital products such as Sportsnet NOW, plus the Toronto Blue Jays!What you will do: Drive creative campaigns to help the sports brands achieve marketing and business priorities. Understand brand strategy, tone of voice and personality to maintain consistency in the brand's voice while exploring category-relevant ways to engage consumers. Lead conceptualization, development and execution of digital-first, multi-channel marketing campaigns, which includes ideation, crafting pitch decks, copywriting, sourcing audio/visual assets, directing voice over and supervising edit/postproduction sessions. Produce day-to-day tune in spots promoting network live events and original content shows. Participate and contribute to team ideation sessions for development of creative marketing solutions. Produce story boards and spec edits that bring concepts to life. Write compelling marketing and promotional copy for digital and social channels. Collaborate with the Social Strategy team to create, produce and edit, original and marketing content that resonates across digital and social platforms. Direct commercial productions, plus organize and direct content shoots - in studio, on-location and during live sporting events. Lead and/or support on-set production of photography and video execution of sports creative and promotional assets including travel to Rogers, NHL/MLB/NBA, and partner locations across Canada and the USA. Provide support to Sales and Branded Integration as required. Collaborate with Designers, Art Directors, Editors, Project Managers, plus the Marketing, Sales, Digital and Content teams to execute project needs. Collaborate with the Creative Lab on new ways to innovate and engage with the audience. Continuously push the envelope in the creation of content ideas, and executions that can be monetized. What you will bring: Sports fandom and a healthy obsession for creative, broadcast marketing and fan engagement. A natural curiosity, drive to win, strong sense of personal ownership and experience working in a high-performance environment, with a portfolio of work. Acceptance of a unique culture that respects others, has fun and values innovation. A digital-first mindset with strategic thinking that places our audiences at the forefront of direction. Passion and ability to produce engaging advertising creative, with enthusiasm for storytelling. A good eye for film and photography. Expert knowledge of writing for advertising and promotions. Expert knowledge working in Adobe CC - primarily Photoshop, InDesign and Premiere Pro (After Effects is a bonus). A keen attention to detail and take due care in the creation of all work. Knowledge of direct-to-consumer platforms. No fear of failing but can move on quickly in order to ensure we are constantly innovating our approaches. An excellent ability to build relationships and engage with internal teams and external partners/stakeholders. An understanding of digital marketing, with a belief in the power of data and analytics. A robust understanding of social media formats and audience behaviours across channels, and what works where and why. A social native who is up to date on trends, including new apps and tech that pertains to content ideation and creation. Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets. A manager who deeply cares about your development and long-term career at Rogers. A team that trusts and wants to win together. Smart and accomplished colleagues who are focused on both the "what" and the "how". Your choice of hardware and software (iPhone or Android/PC etc.) Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 25% Posting Category/Function: Broadcasting & Creative Requisition ID: 301568At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Channel Marketing, Advertising, Equity, Marketing, Finance
Senior Manager, Agency Operations - 18mth Contract
Loblaw Companies Ltd - Head Office, Brampton, ON
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. About Us: At Loblaw Agency, we expertly translate our customers’ needs into real, engaging work that speaks to Canadians and drives brand love. Join our growing team and come dream up original creative for some of Canada’s most loved and trusted brands!Job Description We are looking for a Sr. Manager, Agency Operations who will help plan and execute integrated marketing campaigns with strong leadership skills and an attention to detail. This role will serve as the primary point of contact between our agency and marketing teams and represent the interests of each group to ensure campaigns are delivered and objectives are met. The ideal candidate will be a problem-solver with a background in leading creative and client teams through complex marketing campaigns.The Sr. Manager, Agency Operations will report to the Director, Agency Operations and may oversee a team of agency operations specialists working across our retail and control brands portfolios.What you’ll do:Be the key liaison between our agency teams and Brand Partners to help drive projects through the organizationCreate project plans to govern all campaigns/initiativesIdentify and manage ongoing riskIterate and troubleshoot as necessary to deliver the project to successBuild schedule, timeline and meeting cadence for dedicated project teamEstablish key project milestones to ensure project delivery, including major stakeholder check-insLead a team of agency operations professionals, providing guidance, support, and mentorship to ensure outstanding performance and growth.Foster a collaborative and motivating environment that encourages innovation and excellence.Hold team members accountable to deliver their obligations as are outlined in the planHelp establish risk management methodology and aid team members in risk mitigation efforts.Establish status meeting approach and guidance for participationPrepare and circulate consolidated meeting documentation in advance of meeting Work closely with cross-functional teams including creative, production, and agency operations to ensure seamless project execution.Meet key members weekly to status on their part of project plans.Designate off-cycle meeting as needed to propel project forward or keep it on trackBuild relationships with key stakeholders to advance project interests as necessaryWork with broader Agency Operations team to forecast, track and reconcile agency fees and production costs for their portfolioWhat you’ll need:Bachelor's degree in a related field5+ years of relevant, with a proven track record of successfully leading, managing, and delivering complex projectsProven leadership skills with the ability to inspire and guide cross-functional teamsPMP, CAPM, PMI-ACP or CSM designations considered an assetStrong strategic thinking, problem-solving, and decision-making abilitiesProficiency in project management tools and MS SuiteExcellent communication, negotiation, and interpersonal skillsDetail-oriented, highly organized, and adept at managing multiple projects simultaneouslyIn-depth knowledge of production workflows, industry trends, and emerging technologiesBusiness acumen and a customer-focused approachAbility to thrive in a fast-paced, dynamic environmentOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Visual Merchandising & Operations Manager | Woodbine
Hudson's Bay Company, Toronto, ON
Lead a Brilliant Career. Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes.So why should your career be anything less than extraordinary? What’s in it For You? A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues Leadership coaching and development opportunities at all levels Benefits package inclusive of parental leave top up, retirement savings, “Living Well” Program, and more A generous Associate discount of up to 40% off of top brands What to Expect: As the Visual Merchandising & Operations Manager, you drive sales and profit by leading and executing strategies through compelling merchandise execution and impactful visual presentations, from receipt of product to ensuring the product is floor ready for customer purchase. This role reports to the General Manager, and is a developmental step to the Assistant/General Manager positions, or other opportunities throughout the company. Desired Traits: People Leader & Developer - You are passionate about training, coaching and developing associates on merchandise placement, execution and style. You lead and manage a team to meet or exceed expectations, and work together on potential solutions to problems in order to drive day-to-day operations of the business. Collaborator - You actively seek and share best practice photos and actions with your peers throughout the company. You communicate and collaborate with cross-functional leaders and associates to support receipt flow, placement, stockroom management and back of house operational excellence. You are well versed in building and leveraging your relationships with vendors and other business partners to support the store. Strategic Thinker - You drive sales and profit results by leading and executing strategies and appropriately planning, prioritizing, and executing workload from back of the house to the selling floor (includes pricing, signing, visual, merchandise and event execution). You have a talent for translating optimal merchandise execution standards and expectations to the store. Creative Thinker - You are skilled at inspiring fashion and style through compelling merchandise presentation and visual statements. You find joy in leading mannequin and trend presentations that inspire customers to discover their personal style and live a colourful life. Brand Ambassador - Through visual merchandising and operational excellence (store mark-downs, return to vendors, transfers and marketplace returns), you are able to optimize the customer experience and delivery, making Hudson’s Bay a prime shopping destination. What You Will Bring to the Team: Proven retail management experience. Experience with Return to Vendor, Transfers, Markdowns, Mark ups. Productivity in regard to receiving of Merchandise and placement. If required, ability to lift/move up to 50lbs, including reaching, crouching and climbing ladders. Ability to work a flexible schedule, including day, evening, weekends, and/or holidays. Comfortability working with various technologies pertaining to an omni-channel environment. The Fabric of Hudson’s BayHudson's Bay has established a reputation for quality and style through an unrivaled assortment of products and categories including fashion, home, beauty, food concepts, and more. Hudson's Bay operates under the HBC brand portfolio. Founded in 1670, HBC is North America's oldest company. Hudson’s Bay helps Canadians live their best style of life by operating thebay.com featuring Marketplace, one of the largest premium life & style digital platforms in Canada, with a seamless connection to a network of Hudson’s Bay stores from coast to coast. At Hudson’s Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We strive everyday to provide our customers with an experience they will value with our products, services and dedication towards adapting to the ever changing environment of retail. This role will actively support our DE&I framework by identifying opportunities to increase and promote diversity in our teams, products and brands. They will lead with inclusion to nurture our OneTeam culture by removing barriers for our Associates and communities. We’d love for you to join us in our mission to help Canadians live their best style of life! Stay connected with us on Instagram, Facebook, Twitter, TikTok, and LinkedIn. Thank you for your interest In Hudson’s Bay. We look forward to reviewing your application. We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail. Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation. As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please let us know.
People & Culture Employer Branding Communications Specialist
Canuck Place Children's Hospice, Vancouver, British Columbia
People & Culture Employer Branding Communications SpecialistLocation: Working remotely / hybrid in either Abbotsford or Vancouver, BC Reporting to: Manager, People & CultureJob status: Temporary full-time 1.0 FTE (75 hours bi-weekly)Start Date: June 2024End Date: June 2025Compensation: $65,748 - $72,428We want our staff to "thrive" not just survive, so Canuck Place is committed to living our values of care exceeding not just minimum wage but living wage in B.C. This means that regardless of role our entry level salary is a minimum of $25.64 per hour equivalent to $50,000 full-time annuallyABOUT USCanuck Place Children's Hospice (CPCH) is British Columbia's recognized pediatric palliative care provider. For over two decades, through the many programs and services we provide, we have made a significant difference in the lives of children with life-threatening illnesses and the families who love them. Be part of a talented and innovative team that takes pride in supporting and providing the highest quality pediatric palliative care.It is the expectation for all roles across the organization to know the organization's philosophy of pediatric palliative care and uphold a commitment to further ones knowledge. Our philosophy of pediatric palliative care is as follows: Pediatric palliative care improves quality of life, promotes comfort, and reduces suffering for children with life-threatening conditions (serious illness) and their families through a holistic approach addressing; physical, emotional, social and spiritual needs. It is collaborative person & family-centered care delivered using a team-based approach throughout the continuum of care across all ages and stages of illness, including bereavement. It values choice and honest and compassionate communication.At Canuck Place, we understand that uniqueness is powerful. We hold each other accountable for an inclusive environment where employees feel empowered to share their experiences and ideas and know that they belong. We believe diversity drives innovation and the best pediatric palliative care for children and their families therefore, we welcome that every person brings an individual perspective and experience to advance our mission. We have more work to do to advance diversity and inclusion and we are building a culture where difference is valued. We have a commitment to inclusion across gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity and disability status, to ensure our team members are empowered to bring their full, authentic selves to work. All staff are encouraged to contribute their perspective and lived experience through our internal employee groups such as Care 4 the Caregiver, DEIB (Diversity, Equity, Inclusion & Belonging), and Truth and Reconciliation Committees. WHY SHOULD YOU CHOOSE TO WORK HERE?Canuck Place careers are full of connection, community, and care. We aim to nurture a supportive culture rooted in compassion, collaboration and support while providing expert care to children and families. Our team includes individuals with a special blend of sensitivity, compassion, and appreciation for life. Canuck Place is where no moment is missed. A place where you can make a difference.We offer a competitive compensation and benefits package from your first day that includes:- 20 days' vacation (pro-rated to your full-time equivalency) to start with ongoing annual anniversary increases up to an organizational maximum of 45 days- Up to two paid mandatory wellness days a year- Generous paid leave including compassionate and special leave when you need it- Municipal Pension Plan (MPP)- 100% employer paid benefits package from your first day which includes extended health and dental and $1,500 annually for counselling- Health and Wellness Spending account that provides up to $1,000 annually to ensure you can focus on the benefits that are important to you and your family - Flexible working options- Free meals on-site at the hospices- Continuous paid training and development opportunities so everyone has the opportunity to learn new skills and grow- Ongoing parental support including top up for maternity and parental leave and paid leave for new grandparentsYOUR ROLEJoin our dynamic People and Culture team as an integral member whose central responsibility is to care for staff so they can fulfill their roles to care for our children and families. Become an integral part of our dynamic People and Culture team. You will be responsible for developing and implementing effective communication strategies to enhance our employer brand, attract top talent, support employee retention, and promote diversity, equity, inclusion and belonging. Additionally, you will play a critical role in internal People and Culture communications, ensuring consistent messaging and engagement with our employees. You will also support the entire recruitment cycle for the organization, focusing on a positive candidate experience. If you have most of the required skills and experience, and you are eager to learn and grow, we encourage you to apply. We understand it is a demanding role, but we believe in supporting motivated individuals on their development journey. Take this opportunity to join our team!Responsibilities:- Develop and execute comprehensive employer branding strategies to enhance our organization's reputation and attract top talent from diverse backgrounds.- Create compelling content, including job descriptions, career profiles, blog posts, and social media updates, to showcase our inclusive employer brand and highlight our unique culture, commitment to DEIB and opportunities. - Collaborate with your People and Culture team to develop and implement internal communication plans and initiatives that promote DEIB, engage and inform employees, and contribute to an inclusive and equitable work environment.- Manage all HR communication channels, including intranet, emails, and internal platforms, to ensure diverse voices and perspectives are represented and that key messages on DEIB are effectively communicated.- Craft engaging content across various platforms to showcase our inclusive employer brand- Collaborate on internal communication plans promoting DEIB and an inclusive work environment- Craft and distribute internal HR announcements, policy updates, and HR-related campaigns that promote and foster an inclusive culture, ensuring employees feel valued, respected, and included.- Coordinate with various stakeholders to collect and share employee success stories, testimonials, and other relevant content to amplify all voices.- Monitor and analyze key metrics to measure the effectiveness of employer branding and internal HR communication initiatives, and make data-driven recommendations for improvement to enhance our efforts in attracting and retaining diverse talent.- Actively source diverse talent, expand talent pools, and implement strategies to reduce bias in the hiring process.- Develop and implement inclusive interviewing and assessment practices that promote equity and objectivity in candidate evaluation.- Stay updated on industry trends, best practices, and emerging technologies in employer branding, HR communications, and talent acquisition, and apply relevant knowledge to enhance our strategies.- Manage the alignment of messaging and ensure a consistent employer brand experience throughout the candidate journey, from attraction to onboarding, fostering a positive candidate experience.- Support employer brand activation at recruitment events, career fairs, and other external opportunities to attract top talent, increase brand visibility, expand our talent pool and strengthen our organization's reputation as an employer of choice.- Manage the organization's recruitment process from posting to offer.- Conduct market research and competitor analysis to stay updated on industry trends, benchmark employer branding initiatives, and identify areas of improvement.- Develop and maintain relationships with external partners, such as universities, professional organizations, and our DEIB partners to expand talent networks and promote the organization as an employer of choice.- Conduct exit and stay interviews, analyze and leverage data from employee feedback, and surveys to identify areas of improvement in employee experience, talent attraction, and retention strategies.- Monitor employer review platforms and respond to employee reviews, providing constructive feedback, addressing concerns, and promoting the organization's positive employer brand image.- Collaborate with the Communications and Marketing team to align external branding and messaging with the employer brand, ensuring consistency and alignment across all communication channels.- Assist in crisis communication and reputation management efforts related to HR issues, ensuring transparency, accuracy, and alignment with the organization's values and culture.- Stay informed about legal and regulatory changes related to HR practices, employer branding, and talent acquisition, ensuring compliance and providing guidance to stakeholders.- Collaborate with your People and Culture team to execute and improve onboarding and orientation programs for new employees, ensuring a smooth transition and integration into the organization.- Participate in HR and talent acquisition events, conferences, and industry forums to expand professional networks and stay current with industry trends.- Assumes other related responsibilities, as assigned. EDUCATION AND EXPERIENCERequired:- At least 3-5 years of experience in Human Resources and related experience in recruitment and communications, or a similar role- Experience in managing the recruitment cycle: shortlisting candidates, conducting interviews and reference checks, making offers with a focus on reducing bias and promoting diversity and inclusionAn asset - not essential:- Bachelor's degree in Human Resources, Business Administration, Communications, Marketing or the equivalent in practical experience- Experience with Applicant Tracking Systems - Designation as a Chartered Professional in Human Resources (CPHR)The successful candidate will take training and development to grow their skills in these areas.SKILLS- Expertise in employer branding, HR, communications, or related fields, with a demonstrated understanding of DEI principles and practices.- Excellent written and verbal communication skills, with the ability to create engaging and impactful content for various platforms and diverse audiences.- Project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.- Proficiency in using social media platforms and other communication tools.- Data-driven mindset with experience in measuring and analyzing key metrics to evaluate the effectiveness of DEI-related communication initiatives.- Familiarity with recruitment and talent acquisition processes, including strategies for expanding talent pools and promoting equity in hiring.- Experience in managing the recruitment cycle: shortlisting candidates, conducting interviews and reference checks, making offers with a focus on reducing bias and promoting diversity and inclusion.- Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams and stakeholders.- Creative thinking and the ability to bring fresh ideas and innovative approaches to employer branding, talent attraction, DEI, and HR communications. Knowledge of employment laws, regulations, and best practices related to employer branding, HR communications, DEI, and inclusive hiring practices.You have: - Integrity, creativity, good judgment and objectivity- Excellent time management skills Able to thrive and effectively manage priorities in a changing, ambiguous environment.Please note: - Evidence of Health Canada approved vaccinations must be provided prior to your first day of work.- Flexibility is necessary, as this position may require occasional weekend and evening work and travel within and outside the Lower Mainland.RECRUITMENT PROCESSWe understand that the recruitment process is not a one size fits all, our inclusion values and flexibility extend to your hiring experience. Canuck Place is committed to providing inclusive access and accommodations throughout the application and selection process. We are continuously working to improve our systems, policies, and practices to ensure our employees, in all their diversity, can succeed. Should you require accessibility accommodation through the recruitment process, please let us know and we will work with you to meet your needs.Canuck Place Children's Hospice hires based on merit and is strongly committed to equality and diversity within its community and to a welcoming and inclusive workplace. We especially welcome applications from Indigenous persons, visible minority group members, persons with disabilities, people of all sexual orientations, genders and gender identities, members of the 2SLGBTQIA+ community.
Manager, BMO Rewards Program Customer Engagement & Lifecycle Management
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestLoyalty programs are a major driver of customer engagement and credit card spend and are the most important factor customers consider in choosing a credit card . The brand perception , customer experience and overall value of a loyalty program underpin the success or failure of a credit card portfolio . The Manager, BMO Rewards Program Customer Engagement & Lifecycle Managementis accountable in delivering the CRM strategies , planning and execution of key customer focused rewards program KPI's including Lifecycle communication strategies that increase redemption, rewards browsing, optimize redemption mix and support for new cards and offers , rewards program promotions, credit card offers and campaigns and NPS benchmarking . The ideal candidate will have a passion for marketing, customer experience and rewards programs, will be an independent and creative thinker, a team player, action and solution oriented. The candidate should also have prior experience in marketing, campaign design and executio n . This role reports into the Senior Manager, Rewards Loyalty Programs and has two major elements: 1) CRM strategy design and execution 2) Delivering on Engagement KPI's CRM Strategy Design & Execution Leverages data and insights to conceptualize and propose marketing program that drive the highest resultsLeads CRM marketing and communications strategies with a strong discipline on marketing measurement, analysis and data-driven decision making.Responsible for reporting on channel specific KPIs such as web and email engagementDevelop rewards programs and campaigns based on customer segment, seasonal needs, and market trendsMaintain and evolves the Rewards Marketing and Promotions CalendarManage and facilitate program offers and campaigns, from ideation, build and production (including any issues/defects)Manage operations and marketing strategy to maximize efficiencies and increase customer value propositionLead and assist the execution of customer-facing communications including email, website and print channels managing reputational risk & operational excellence Delivering on Engagement KPI's Responsible for leading key customer growth and engagement strategies (engagement & retention) to deepen customer relationships, define marketing materials and programs that achieve program Key Performance IndicatorsWork with internal and external partners on measurement objectives to ensure initiatives are set up so the objectives can be measured at completion.Rewards offer and promotional SME, sharing best practices and standards - including offer strategy, communication strategy, execution, and reportingWorking effectively and closely with rewards program vendors and credit card rewards partners in delivery of Engagement KPI's KNOWLEDGE AND SKILLS Knowledge & Experience Strong track record delivering results in ambiguous and challenging situations4-6 years Marketing, CRM or Rewards program management experienceP&L accountability and payments experience preferredMinimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferredSkills Strategic thinker who can develop and execute near-term and long-term strategies and roadmapsProven ability to build relationships with partners and colleagues across different business units and groupsProven ability to influence without authority and drive changeAble to think like a customer and design the right customer experienceProven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiativesExcellent business acumen and financial, analytic and business casing skillsVery strong communication skills (oral and written) with ability to frame and effectively communicate complex problemsExcellent problem-solving skillsTeam-oriented, collaborative and flexibleStrong time management and project management skillsRisk management capabilitiesGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
COMM O 18R - Coordinator, Brand & Creative
BC Public Service, Vancouver, BC
Posting Title COMM O 18R - Coordinator, Brand & Creative Position Classification Communications Officer R18 Union GEU Work Options Hybrid Location Vancouver, BC V6B 0N8 CA (Primary)Salary Range $64,123.59 - $72,674.35 annually Close Date 4/26/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Destination BC Corp. Ministry Branch / Division TACS / Destination BC Job Summary Position: Coordinator, Brand & Creative Classification: CO18 Salary: $64,123.59 - $72,674.35 Status: Temporary (12 Months) Location: Vancouver, BC Work Option: HybridFlexible work options are available, subject to an approved telework agreement; Hybrid work is available for employees residing within the Vancouver, Coast and Mountains (VCM) region and enables employees to telework from their home up to 3 days a week with in office days on Wednesdays and Thursdays. Closing Date: April 26, 2024 at 4:00pm Position #: 00100466 Competition #: DBC 2024-07If you are interested and you meet the selection criteria, please respond to this link with your cover letter and CV prior to 4 PM April 26, 2024. You must be a Canadian citizen, permanent resident or hold a valid work permit to apply for this temporary opportunity. The initial salary for this position will start at the beginning of the listed salary range with the opportunity to advance up the pay grid in annual increments. An eligibility list may be established. Destination BC is recognized globally for our strong, authentic brand, our award-winning creative and leading-edge marketing, and our destination management strategies. We work hard, play to our strengths, support each other unreservedly, and consider it a privilege to share the transformative power of BC's experiences with the world. We offer the opportunity to love what you do by engaging in exciting and innovative work and immersing yourself in a collaborative work culture that is committed to empowerment and employee learning and development. Our primary workplace model is a combination of in office and work from home based on a split week giving you the best of both worlds.Destination British Columbia (Destination BC) is a Provincially funded, industry-led Crown corporation that supports a strong and competitive future for BC's tourism industry through a combination of global marketing, destination development, industry learning, cooperative community-based programs, and visitor servicing. Destination BC's programs help to improve the visitor experience, support businesses and communities across the province, and strengthen BC's worldwide reputation as a destination of choice. For more information about Destination BC's programs and services, please visit www.DestinationBC.ca .Destination BC is committed to ensuring diversity, equity, and inclusion within our organization and in all aspects of our work, and welcome applications from all qualified job seekers. If you are an applicant with a disability, we will ensure workplace accommodations are in place to enable you to do your best work.A safe and respectful workplace for all employees is a leading priority for our organization, and as part of this, we are committed to the health and safety of our employees, industry partners, sub-contractors, and community.For inquiries regarding accommodation requirements, or to learn more about our commitment to the health and safety of our employees, please contact [email protected]. For more information about Destination BC's programs and services, please visit www.DestinationBC.ca .Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For advice and guidance on applying and/or preparing for an interview for this opportunity, we invite applicants to connect with the Indigenous Applicant Advisor, by email: [email protected] or by phone: 778-698-1336.PURPOSE OF POSITIONAs Destination BC's Brand & Creative Coordinator, you take a leading role in the implementation, management, and expression of the Super, Natural British Columbia family of consumer brands and the Destination British Columbia tourism industry brand.Reporting to the Sr. Specialist, Brand & Creative, you are part of a team of brand strategists and experts who are responsible for the development, implementation, and management of the Super, Natural British Columbia and Iconics place brands. You're organized, collaborative, and proactive, providing valuable project planning and management support, advice, and input across a variety of concurrent brand and creative projects throughout the organization, including Destination BC's annual global marketing programs. This includes planning and delivering engagement and training sessions with internal and external stakeholders, the creation and delivery of project and creative briefs, and the direct management of creative suppliers (e.g. photographers, videographers) in developing new brand assets for use by Destination BC and our network of tourism partners. You act as a bridge between brand strategy and key brand user groups, and work closely with teams within and outside of the organization to build engagement around the brands and ensure brand outputs are aligned from a strategic, visual, and tone of voice perspective. You're responsible for the day-to-day management and governance of Destination BC's family of brands, including the creation and distribution of brand guidelines and toolkits and management of trademarks.As an expert in our consumer and industry brands, and a strong collaborator and communicator, you act as the main liaison between the Brand team and departments across the organization, including preparing and leading brand training and engagement sessions and providing ongoing advice to other business units. You provide guidance, feedback, and approval to internal and external stakeholders around usage of Destination BC's brand assets, including photography, videography, logos, creative materials, etc. You also play a key role in building brand alignment with external stakeholders, providing ongoing advice, consultation, and training to various partners (e.g. DMOs, sector associations, tourism businesses, etc.). You're proactive and creative, and are able to identify and act on opportunities for improvement in processes and documentation that support brand engagement and alignment objectives.SPECIFIC ACCOUNTABILITIES Supports the development and ongoing evolution of the global Super, Natural British Columbia and Iconics place brand strategies, including project management, research, stakeholder consultation, procurement, and contracting of vendors, etc.; Develops and delivers critical brand information in written, visual, presentation decks and other formats to a variety of brand users within and outside of the organization; Leads the development and delivery of brand tools (e.g. brand guidelines) for use by teams across the organization, as well as external stakeholders (e.g. community destination marketing organizations) and/or suppliers (e.g. creative agencies); Supports the Sr. Specialist, Brand & Creative in the development of new brand assets and/or branded content for use in Destination BC's annual global marketing programs, including managing the procurement process for creative suppliers, production planning (e.g. securing of permits for shoots), and evaluation of creative assets; Provides ongoing consultation, direction, feedback, and advice to business units across the Global Marketing division to build brand alignment and consistency across the creative outputs that are distributed through Destination BC's global consumer marketing (including direct-to-consumer, trade, and travel media tactics); Proactively identifies opportunities and/or gaps in information, training, and tools for teams across the organization; develops content for tools and training, provides direction and feedback to internal teams or external suppliers (e.g. graphic designers) in creating content; facilitates and leads training sessions for staff and/or tourism industry stakeholders; Works closely, in an advisory role, with tourism organizations and businesses across the province (e.g. RDMOs, CDMOs, sector group, Co-op Marketing participants, businesses); advice delivered may impact the direction of these stakeholders' marketing decisions and investments and requires strong relationship management skills; Leads the development of project and/or creative briefs that deliver on the global brand strategies for marketing and other projects; Leads briefing sessions for creative suppliers (e.g. photographers, videographers, agencies) on the Super, Natural British Columbia and Iconics place brands, including suppliers of tourism industry partners as required; Works closely with colleagues across the Global Marketing division to build brand alignment and a strong, impactful creative expression across all internally produced materials; Works closely with the Co-operative Marketing team (e.g. contributes to program guidelines, supports in evaluation as needed, supports in evaluating success of participant activities); independently evaluates approved applications to identify opportunities for brand alignment initiatives with tourism stakeholders; engages and advises stakeholders directly; Works closely with the People and Development team to build employee understanding of and engagement with the Super, Natural British Columbia and Iconics place brands, including leading onboarding sessions and building onboarding materials for new staff; Works closely with the Corporate Communications team to build brand alignment between the Destination BC and the Super, Natural British Columbia family of brands, support the development of high-profile presentations and documents, and develop tools and training for the corporate Destination BC brand; Responsible for managing Destination BC's portfolio of trademarks, including working directly with legal counsel to determine actions required in case of a trademark violation. Other related duties as required. JOB REQUIREMENTS Degree or diploma in marketing communications, brand, marketing, advertising, or business admin, and/or a related field, or an equivalent combination of education and experience; Minimum 3 years' experience in a brand-focused role (e.g. in marketing communications, brand strategy, or advertising); Minimum 2 years' experience in a role directly managing external vendors, such as consultants or agencies; Minimum 2 years' experience in a role that involved a high level of engagement and relationship-building with diverse stakeholders; Strong knowledge of and demonstrated experience with brand strategy and ensuring delivery of brand-aligned programs and creative executions; and Excellent verbal, written, and visual communications skills, with meticulous attention to detail. COMPETENCIES: Problem Solving / Judgement is the ability to analyze problems systematically, organize information, identify key factors, identify underlying causes and generate solutions. Initiative involves identifying a problem, obstacle or opportunity and taking appropriate action to address current or future problems or opportunities. As such, initiative can be seen in the context of proactively doing things and not simple thinking about future actions. Planning, Organizing and Co-ordinating involves proactively planning, establishing priorities and allocating resources. It is expressed by developing and implementing increasingly complex plans. It also involves monitoring and adjusting work to accomplish goals and deliver to the organization's mandate. Building Partnerships with Stakeholders is the ability to build long-term or on-going relationships with stakeholders (e.g. someone who shares an interest in what you are doing). This type of relationship is often quite deliberate and is typically focused on the way the relationship is conducted. Implicit in this competency is demonstrating a respect for and stating positive expectations of the stakeholder. Flexibility is the ability and willingness to adapt to and work effectively within a variety of diverse situations, and with diverse individuals or groups. Flexibility entails understanding and appreciating different and opposing perspectives on an issue, adapting one's approach as situations change and accepting changes within one's own job or organization. INDIGENOUS RELATIONS BEHAVIOURAL COMPETENCIES Self-discovery and Awareness means understanding one's thoughts, feelings, values and background and how they impact the success of the interaction and relationship, or how they may influence one's work. It is recognizing one's own biases by tracing them to their origins, through reflection and by noticing one's own behaviour-and then intentionally seeking a way forward that positively impacts the interaction and relationship. It means maintaining new ways of thinking and acting when situations become difficult or uncertain, or in times of urgency. Sustained Learning and Development means continually increasing your ability to build and maintain respectful and effective relationships with Indigenous peoples. Central to this competency is appreciating that there are many other cultural understandings of knowledge and ways of working that have legitimacy and deserve respect-and therefore require our continual learning and development, including direct exposure to cultural and community ways. It includes an eagerness to continually reflect upon and assess your own level of cultural agility and competence, self-awarenessand expertise. It means being willing to learn in new and different ways and appreciating how diverse ways of thinking and acting can ensure the success of the BC Public Service in supporting Indigenous self-determination. ORGANIZATION CHARTVice-President, Global MarketingDirector, Global Brand StrategyManager, Brand & CreativeSr. Specialist, Brand & Creative Coordinator, Brand & Creative HOW TO APPLY & APPLICATION REQUIREMENTS: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the job requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the above Job Description. A Criminal Record Check (CRC) will be required.A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.A resume is required as part of your application. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses to this questionnaire will be used to shortlist applicants against the job requirements.Please allot approximately 30 minutes to complete the application.Only applications submitted using the online application portal will be accepted.Job Category Communications