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Director, Payment Solutions
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do Staples has a robust payment solutions and credit program to address the unique needs of individuals and businesses and Staples has partnered with third parties to deliver the program. With the strategic importance of payment solutions and credit in supporting Staples as the working and learning company, this role will lead and manage the overall strategy across the organization and to integrate the program across the channels . As the Director, Payment Solutions, you will be responsible for the oversight and management of Staples' partnerships, in order to optimize their value to meet Staples' program goals and strategic initiatives. You will own the Staples partner relationships and collaborate cross-functionally across Staples to manage the day-to-day activities associated with all aspects of the program. Specifically, you will: • Assume overall accountability for payment solutions and credit strategy across the organization. Formulate and articulate strategy, and translate strategy into customer value proposition and actionable goals • Provide thought leadership, industry insights, analysis and interpretation of current and emerging payment solutions, competitor strategies and benchmarking, and identify opportunities to enhance the strategy for the organization • Manage partner relationships and act as first point of contact to manage developments, issues and challenges with program, including third-party compliance matters, if any • Lead the cross-functional collaboration to achieve alignment and prioritization across Staples with key stakeholders for program, including marketing, merchandising, retail operations and digital • Lead the program optimization through development, prioritization and monitoring of enhancements planning, delivery and execution • Establish "value of credit" opportunity sizing, performance monitoring against plan and reporting of key performance indicators and dashboards • Oversee credit and collections activities across the organization • Lead contract negotiations and amendments with partners • Develop go-to-market product positioning and promotional offers to drive incremental sales and increased profitability of existing volumes through strategic positioning of credit Some of what you need • Minimum 10 years of progressive experience with 5 years of payment solutions experience, ideally with a merchant, acquirer, issuer or fintech in the space • Experience with a retailer is an asset • Minimum 3 years of supervisory or management experience • University degree in finance, business or a related field • MBA is an asset • Knowledge of the financial services and/or payments industry • Strategic thinker with a strong passion for leveraging partnerships to drive results • Results oriented and the ability to work under tight deadlines and manage competing priorities • Demonstrated project management and organizational skills including the ability to plan, collaborate, identify key issues and prioritize next steps to deliver project deliverables and achieve milestones/goals • Ability to analyze diverse data sets including key performance indicators, competitive data, and financial data • Strong knowledge of Microsoft PowerPoint, Excel and Word • Curious • Approachable • Passionate • Solution finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Hybrid work environment both onsite and offsite #bringyourpassion
Marketing Director
TRANSIT, Lévis, QC
Being a Marketing Director at Transit? It means participating in the growth of a Quebec company that has the wind in its sails. It means working on stimulating projects within a company for which the status quo is not an option. It's having the opportunity to make a difference on a daily basis. It's having the chance to develop your skills and do what you love! And it also means finally being able to enjoy a REAL work-family balance! Yes, there are so many good reasons to join our #TeamTransit!CONDITIONSSchedule: 37.5 hours/week.Work Model: Hybrid (3 days a week on site, at the Lévis head office).MISSIONDevelop the company's communication et promotion strategy regarding its products and services through traditional, digital and event media.Coordinate and plan the operations of the marketing department.DESCRIPTIONWork with the board of directors to establish a common strategy to ensure the growth and profitability of the company.Ensure human resources management of the marketing team (3 graphic designers + 1 marketing strategist): hiring, integration, training, assessment, monitoring, etc.Ensure the planning, coordination and control of marketing department projects: organization of work, communication and monitoring of objectives and performance indicators, meetings, planning resources, management of relationships with suppliers and business partners, etc.Ensure that marketing projects meet the various performance criteria (quality, delivery times, costs, etc.).Define and implement the annual marketing plan to promote the company, its products and services and achieve the objectives.Support and provide marketing tools to the sales team.Coordinate the creation and manage the different brands of products.Plan new brands launches.Coordinate the creation and distribution of marketing tools for our products: brochures, newsletters, presentations, content, advertising campaigns on the web, etc.Ensure the communication link between the Sales, Products, and Purchasing departments regarding marketing advertising campaigns.Collect information, analyze data and prepare summary reports on the results of marketing actions to ensure ROI.Monitor, analyze and present performance indicators and recommend the changes necessary for the optimization and effectiveness of marketing actions.Coordinate participation in activities, events and/or trade shows.Provide leadership that promotes cohesion and commitment.BENEFITSInsurance and group RRSP.Annual bank of flexible leave.Discounts on our auto parts and accessories.Mechanical workshop on site with a mechanic at your service.Gym with showers and sports allowance.And more!WORKING ENVIRONMENTOur Levis head office now occupies an area of ​​150,000 square feet.We offer you a working environment at the cutting edge of technology, bright and modern...with the most gorgeous cafeteria in town.Company in the Top 30 Best Managed Companies in Canada. WHY CHOOSE TRANSIT?To join a close-knit team and evolve in a growing Quebec company! We rely on a collaborative approach based on the initiative and involvement of every member of our team. Working with us means that you will have challenges that match your ambitions!Transit is currently the largest wholesale distribution warehouse for automotive parts in Eastern Canada. If you are looking to fulfill your potential and are willing to help us achieve our most ambitious goals, now is the time! TO JOIN OUR TEAM, YOU NEEDBAC in marketing or related field.MBA in marketing (an asset).5 years or more of experience in a marketing management role.Experience in traditional and digital marketing.Experience in B2B and B2C marketing.Bilingualism (French-English) required due to the need to communicate in writing and orally with unilingual English-speaking and/or French-speaking colleagues.Knowledge of auto parts or aftermarket industry (an asset).Knowledge of the Office Suite, particularly Excel. REQUIRED PROFILECreative, innovative, and visionary.Strong management skills: planning, prioritization, organization, and coordination of work.Ability to analyze and solve problems.Ability to make decisions.Mobilizing leadership.AdaptabilityAbility to work under pressure and with tight deadlines.
Delivery Associate Director
NTT DATA,
Req ID: 260738 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Delivery Associate Director to join our team in Vancover, British Columbia (CA-BC), Canada (CA). • Leads and directs Delivery area which provides services to clients in connection with the design, development and implementation of IT solutions using software / hardware systems or the integration of software / hardware systems or professional IT solutions services. • Provides strategic direction and oversight in developing teams' capabilities, achieving financial and operational objectives and successfully delivering on client commitments. • Develops the Delivery line of business and drives consistent processes and practices around the world. • Manages a staff of professional-level team members or manages a team through lower-level supervisors. • Works within general policies and management guidance, independently determining approach to managing daily operations. • Provides guidance and technical advice, becoming actively involved as necessary. • Provides leadership, direction, and oversight of activities such as system design and analysis, applications and system programming, database management, network systems, telecommunications, and data processing operations. • Recruits, manages, and develops management teams. • Has primary responsibility for overseeing the technical design and delivery of strategic outsourcing engagements. • Works with Marketing and Sales teams to execute sales strategies. •Proof of COVID vaccination is required to be on-site. Skills: • 10 years of Project Management • 10 years of Advanced influencing and communication skills. • 10 years of advanced client service skills and leadership capabilities. • Advanced knowledge, understanding, and application of project management principles and methodologies. • Excellent analytical / problem-solving skills. • Excellent organizational and time management skills. • Excellent budgeting, business financial, and P&L skills. • Ability to develop comprehensive and complex operational and strategic plans #INDICS About NTT DATA Services NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Job Segment: Cloud, Telecom, Telecommunications, Project Manager, Database, Technology
Manager, Global digital experience - employee
WSP Canada, Montreal, QC
In a context of rapid organizational growth, where opportunities abound for people who love to build and collaborate, this is an opportunity to be a key player in shaping and managing the digital experience for 67,000 employees worldwide. Reporting to the Director, Global Digital Experience, you will be responsible for the employee digital experience. As the owner of this digital experience, you will collaborate with cross-functional teams at the global and regional levels, including Communications, Information Technology, among other functions. This position does not include personnel management and is based in the heart of Montreal as a hybrid position, three days per week. RESPONSIBILITIES You will be responsible for the roadmap and execution. You are a master communicator, able to share a vision and present ideas to all levels of the organization. You collaborate as easily with technical people, as you do with creative ones. You know how to use problem-solving, project management and soft skills to successfully implement digital projects. More specifically, in this role, success will be achieved through: Continuous improvement of our internal digital experience for employees: Take an active role in seeking feedback from employees and stakeholders, identifying areas of improvement, and implementing enhancements over time. Stay updated with industry trends and best practices to ensure the site remains relevant and valuable. Advocate for the employee to ensure a user centric approach. Manage the features backlog and prioritize configurations and development that will add maximum value to employees. Governance and promotion of best practices for long-term scalability of WSP's digital experience: Establish and enforce governance policies. This includes defining guidelines for content management, publication, and access permissions. Promote best practices among content editors though communities of practice, stakeholder meetings and collaboration with our peers in internal communications. Collaborate with subject matter specialists to address any areas of training and support required for the internal communication teams. Build relationships with key stakeholders to help champion best practices. A positive user experience for employees: Ensure the site's structure, navigation, and layout to make it intuitive and user-friendly. Oversee overall content strategy, design and writing standards for optimizing engagement, the search experience and accessibility. Facilitate the use of tools and features that enable employees to be more engaged and productive. Collaborate with team members to conduct user testing on a regular basis and gather feedback to improve the site's usability. Key insights to monitor and inform WSP's intranet evolution: Gather analytics and reports on site usage, engagement, and feedback to help assess effectiveness and make informed decisions for improvements. Overseeing technical aspects of the intranet through collaboration with WSP's IT colleagues and platform provider: Work closely with IT and platform provider to address any technical issues or enhancements needed for the site. Ensure to understand the impacts of technical issues and decisions on the overall strategy and ultimately employee experience. EXPERIENCE AND SKILLS 5 to 7 years of experience in managing large web-based and digital projects, preferably in an international setting Experience in managing and implementing intranets, preferably in a large professional services firm, is an asset Displays in-depth knowledge and understanding of Usability, User Experience, and information architecture, including a high-level of comfort with web-based technologies Strong understanding of Content Management Systems (CMS) Knowledge of SharePoint and Microsoft Active Directory is an asset Project Management experience is an asset Client-oriented, agile and solutions focused Pioneer profile, comfortable in a fast-paced role, proven ability to perform in a constantly changing environment. Strong leadership skills and business acumen with a proven ability to influence and effect change in an organisation Motivated by teamwork, collaboration, and the achievement of concrete results Strong written and verbal communication skills Diploma in Communications, Digital Marketing/ Media, IT or any related field WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Director, Brand & Communications
Canadian Feed The Children, Remote, Across
Title: Director, Brand & Communications Type: Permanent, Full-time (35 hours per week) Location: Flexible (Must reside in Canada) Canadian Feed the Children's vision is a world in which children, youth and their communities thrive, realizing their full potential. CFTC works in partnership with local NGO's and communities in Uganda, Ethiopia, Ghana, Bolivia and with Indigenous Peoples in Canada. We are here with communities who are building local, self-reliant, sustainable systems to provide food for their children, youth, and families across generations. We work in solidarity with communities to impact all areas of nourishment at all stages of their lives, including income generation, education, gender equality, racial justice, and climate impacts. If you share our passion for bettering children's lives, and you thrive in a collaborative, values-based culture please consider applying for this role. About this Opportunity The Director, Brand & Communications will work closely with the VP, Philanthropy, Brand & Communications and across the entire organization to implement an exciting brand transformation for Canadian Feed The Children (CFTC) that is part of the 10-year strategic directions of the organization. During this time of transformation, the Director will implement efforts to enhance CFTC's strategic communications and ensure an integrated, cohesive approach to elevating the voice, profile and reputation of the organization, and its partners across all audiences. The incumbent will lead the cross-functional implementation of CFTC's brand strategy, ensuring compelling communication that engages staff, donors, partners, communities and the general public. Additionally, this role is responsible for developing integrated revenue strategies and implementing revenue generating initiatives that support revenue goals. Areas of Responsibility 1. Lead, mentor, and manage a team of marketing and communications professionals, fostering a culture of creativity, collaboration, and excellence. 2. Develop and align strategic communications across traditional and online platforms to effectively demonstrate CFTC's mission and impact. 3. Execute and implement brand transformation strategies and communication plans in alignment with CFTC's mission, vision, values, and goals. 4. Collaborate with the VP, Philanthropy, Brand and Communications to design and lead integrated brand activation campaigns and public relations efforts. 5. Work closely with local partners in Uganda, Ethiopia, Ghana, Bolivia, and Indigenous communities in Canada, ensuring authentic storytelling and narrative representation. 6. Track campaign KPIs, providing insights and recommendations to enhance future campaigns and overall results. 7. Lead the creation and implementation of integrated marketing and communication initiatives to boost CFTC's brand awareness, relevance, and reputation. 8. Drive compelling storytelling, content creation, and messaging across various channels and platforms. 9. Collaborate with the fundraising team to develop effective campaigns and strategies for donor engagement.10. Manage and transform the organization's digital presence, including website, social media, email marketing, and other digital platforms. 11. Design and implement tools for continuous improvement and data-driven strategies. 12. Coordinate with partner agencies for the successful launch of new brand and activation campaigns. 13. Oversee the optimization of digital properties, aligning messaging, engagement, and user experience with brand and organizational priorities. 14. Develop and maintain departmental and cross-functional budgets, analytics, and financial reporting. What we Offer: 1. Join our team and enjoy a range of benefits designed to support your professional growth and personal well-being:2. Flexible Work Environment: Embrace a work-life balance with our remote work options. 3. Health & Dental Benefits: Comprehensive coverage to ensure your health and wellness. 4. Pension Program: Secure your future with our employer-matched pension plan. 5. Summer Hours & Holiday Program: Enjoy flexible summer schedules and extended holiday periods. 6. Generous Time Off: Benefit from personal days, vacation, and sick leave to recharge and refresh. 7. Volunteer Opportunities: Make a difference with paid volunteer days. 8. Parental Leave Top-Up: Additional support during your parental leave. 9. Learning and Development Support: Invest in your career with our continuous learning and professional development opportunities. 10. Inclusive Culture: Be part of a workplace that is committed to diversity, equity, inclusion, decolonization, anti-racism, and anti-oppression.
Global Marketing & Communications Lead, Digital Offerings
WSP Canada, Montreal, QC
The global brand management and marketing WSP team is currently seeking a Marketing and Communications Lead to join its new Global Digital Offerings team. Reporting to the Global Vice President, Brand Management and Marketing, the successful candidate will work closely with the Digital Offerings team. They will have a key role in developing and leading marketing strategies and will have a deep understanding of industry trends, challenges, and opportunities. The Global Marketing Lead will work closely with a variety of internal and external stakeholders to move their strategy forward including sector leaders and the global and regional marketing and communications teams. Working with key client account teams, the Global Marketing Lead will also support marketing activities that reinforce the WSP reputation and elevate the client experience. The candidate for this position will work in a hybrid mode, spending a minimum of three days at the office. Key responsabilites Work with the Digital Offerings leadership, client accounts, and regional marketing leads to drive the design, development, and delivery of marketing strategies that further the growth of the Digital Offerings business. Provide strategic marketing guidance to the Digital Offerings leadership team that helps drive revenue, market share goals, and other key performance indicators. Develop a consistent and compelling narrative that effectively communicates the value proposition of our global digital offerings to internal stakeholders, clients, and partners; and supports broader WSP brand positioning. Devise and execute an effective campaign and channel strategy that delivers results consistent with the annual marketing plan and defined business priorities. Support the development of, and revisions to, marketing collateral and campaign materials that further marketing objectives and reinforce the WSP narrative. These could include, but are not limited to: WSP external website, LinkedIn and other digital and social content, client presentations, case studies, newsletters, etc. In conjunction with development of an annual marketing plan, establish the annual marketing budget. Global and Regional Engagement Work with global and regional marketing counterparts to identify business priorities and ensure alignment of marketing objectives. Synchronize plans and campaigns with relevant global and regional participants, leverage activities, and maintain consistent messaging across channels and audience segments. Manage and lead campaigns with multiple stakeholders through strong project, campaign management, and people skills. Reporting & Measurement Direct market research activities to help inform business decisions, understand competitive and client markets, and identify potential trends and/or issues where WSP can demonstrate leadership as part of its market strategy. Implement and report on feedback mechanisms and data analytics that monitor audience engagement and ROI, adjusting marketing strategies as needed to promote continuous improvement. What sets you apart You have a bachelor's degree in business administration, communication or marketing or any other relevant field of study for the position and a minimum of 8 years of experience, or an equivalent combination of training and experience. Ability to monitor competitors, keep abreast of industry trends, and integrate this information into overall strategy. Ability to develop and manage marketing budgets, track expenses, and maximize return on investment (ROI) Strong marketing and channel strategy expertise. Advanced people and leadership skills to effectively manage both direct/indirect relationships in to achieve consensus, common direction, and achievement of results. Experience in working collaboratively with key stakeholders across the company and in influencing senior leaders and supporting businesses to achieve portfolio growth. A solid background in the successful management and delivery of multifaceted projects. Strong project management and performance measurement skills. Comfort working autonomously and the confidence to lead with minimal supervision/direction. Ability to collaborate, inspire and brief internal & external creative agencies to deliver compelling and innovative content. Ability to adapt in a dynamic and constantly evolving environment. Proficiency in English is required, writing, and speaking. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Director Digital Product Design
RBC, Toronto, ON
Job SummaryJob DescriptionWHO ARE WE?Houseful is on an ambitious mission to help Canadians confidently own their home. We help consumers start their journey towards home ownership and navigate decisions with confidence. We provide digital experiences, education, a team of professionals, and the core products needed to become empowered to buy and own a home.WHAT IS THE OPPORTUNITY?Houseful is looking for an experienced design leader with a track record of building and shipping successful consumer digital products to fill the position of Director of Product Design. This person will have a direct reporting line to the chief product officer of Houseful, manage a team of product designers, and is ultimately responsible for customer experience across all modes of engagement with Houseful customers.The ideal candidate is comfortable contributing to product strategy at a high level, setting and executing towards a vision for customer experience, bringing together the collective creativity and solutioning power of stakeholders across the organisation, driving buy-in and alignment, and partnering with product management, engineering, and marketing to execute towards that vision and strategy. This person is also comfortable rolling up their sleeves, supporting Houseful with whatever is required whenever necessary. As the Houseful organization and services scale, this person will continue to advocate for the design team and support the growth of our design team members.WHAT WILL YOU DO?Be a key member of the Houseful product leadership team with a bias towards action, helping the business efficiently diagnose customer centric problem spaces, formulate strategies, and drive execution through the product development process.Collaborate with houseful product managers, engineers, marketing, and operations, to bring new product and service experiences to life and nurture them.Drive and maintain a cohesive and high quality customer experience across multiple products and services.Serve as a player-coach to continuously up-level designers and processes, including career management, all while driving experience vision, strategy and supporting execution.Nurture and advocate for a culture of customer centricity across the Houseful business.WHAT DO YOU NEED TO SUCCEED?Excellent communication skills; The ability to connect with technical and non-technical audiences and effectively communicate why and story tell.Overarching technical and hands on experience in both the Product Design and User Experience domains, including best practices and tools for startup cultures.A love of advocating for, coaching and developing the skills of your team, and an organised approach to their career development.Mastery of diagnostics of customer problems and how that drives solutioning and innovation of customer experiences. Examples of skills are leading design thinking exercises, journey mapping, service blueprints, commissioning and coordinating customer research, user testing, and using customer behaviour data to uncover user experience problems.Confident and proactive in driving and facilitating collaboration and relationship building.Healthy curiosity and a relentless and infectious pursuit of learningSelf motivation to continuously map competitive experiences and emerging best experience practices, tools, and processes.Comfortable moving quickly and with ambiguity, and the intuition to know when enough is known to take decisive action to move forward.An all in attitude and approach doing whatever it takes to make a product and business idea succeedMust Haves:7+ years of digital product design experience or a similar role3+ years in a senior leadership role contributing to product strategy and managing designers and creative team members2+ years in an agile, lean execution environmentDeep knowledge in at least 6 of the following areas of design: UX/Interaction Design, UI/Visual Design, Understanding Human Behaviour, Business and Product Strategy, Design Thinking, Accessibility and Inclusive Design, Strategic Thinking, Systems Thinking, UX Research, Analytics, Usability Testing, Prototyping, Storytelling, Information Design, Information Architecture, Design Systems, Growth DesignBA/BS degree in Design (e.g., HCI, Interaction, Graphic, Visual Communications, Product,Industrial Design) or a related field or equivalent experience Portfolio / Case Studies with recent work samplesNice-to-haves:Experience in proptech or fintechs or startups leading digital financial product developmentExperience with multimodal experiences that combine digital and human powered experiencesExperience with 2-sided marketplaces where consumers find service providers or products.Experience in creating digital experiences that connect customers with industry experts(e.g., Advisors, Customer Support) across various platformsExploratory work with new AI-driven tools that supplement or augment the work of designers, researchers, and/or developers.Exploratory work with AI driven customer experiencesWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-hybrid#LI-POST#TechPJJob SkillsAdditional Job DetailsAddress:20 KING ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-03-11Application Deadline:2024-05-14Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Manager, Revenue Management- Digital Programmatic and OOH
Rogers, Toronto, ON
Manager, Revenue Management- Digital Programmatic and OOH Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.We're looking to hire an experienced leader to be a part of our Rogers Media Team in a new role of Manager, Revenue Management- Digital Programmatic and OOH. Reporting to the Director of Planning & Inventory -(D)OOH, this role is responsible for maximizing revenue and yield across both direct and indirect programmatic sales and our digital OOH channels. Analytically minded and extremely detail-oriented, our ideal candidate has a passion for learning and intellectual curiosity that will lead them to ask questions beyond their given daily tasks.What you will be doing...Yield Management: Lead yield management efforts to optimize revenue across our network of websites, factoring in the impact of programmatic revenue across all platforms (display, video, audio) as well as our OOH assets both direct and programmatic across our billboard and place based networks. Optimization: Optimize demand across channels (i.e. open, private for digital and direct, open and private for DOOH), consistently refining tactics to maximize revenue. Develop strategies: Drive development of quantitative models necessary for evaluation and implementation of new strategies and product rollout backed by data. Technical leadership: Identify new technologies and system development methodologies, partnering with internal teams to integrate programmatic demand into holistic ad decisioning strategy Test pricing strategies: Conduct tests of pricing strategies to improve yield and grow overall revenue Reporting: Maintain, develop and enhance weekly/monthly/quarterly reports to the business on yield tracking, revenue reporting and other key monetization metrics for executives, sales and finance teams. Collaboration: Collaborate with ad operations, ad solutions, product, audience insights, partners, and tech to push the boundaries on programmatic ad product.Mange relationships with existing digital and DOOH SSP's and identify new partnerships that address areas of need. Build relationships with RSM partners- i.e. Allvision, Vertical Impression, etc. Set pricing: Work closely with Product and Sales teams to create packaging guidelines and rationalize profitability and pricing of new media products.In addition to refining and managing all existing programmatic floors. Troubleshoot issues: You will be expected to help troubleshoot issues that arise on a day to day basis within our programmatic ad stack. What you will bring... Degree or Diploma in Business, Statistics, Analysis. 5+ years digital advertising experience preferably in publisher side, with 2 years of managing programmatic channels. Preferred DOOH experience, but not mandatory. Expertise in the online advertising ecosystem; different ad technology stacks and vendors and how they fit into the digital advertising ecosystem. Hands-on experience working with ad networks, ad exchanges and/or demand side platforms preferred (Exchange, DSPs, SSPs, DMPs, Publisher Programmatic division). Consultative, data-driven approach towards delivering business results and process improvements. Strong media measurement and data analytics background. Ability to meet deadlines and provide superior customer service to external and internal clients. Ability to articulate thoughts and concepts fluidly. Exceptional communication skills, both internally and externally. Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Digital & Advertising & Analytics Requisition ID: 238110 #LI-AP1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Revenue Management, Advertising, Equity, Manager, Revenue, Finance, Marketing, Management
Digital Product Owner
BMO, Toronto, ON
Application Deadline: 04/18/2024Address:33 Dundas Street WestSupport for Open Banking and Innovation Are you interested in shaping the future of an industry?Are you also interested in leading an award winning internal innovation program? If this excites you, then keep reading!We are looking for a leader to support the design and delivery of customer digital experiences for a designated portfolio (Open Banking) reporting into the Director of Open Banking and Innovation. This person will ensure the customer is at the center of plans, designs and development that digitally enables customers. Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks.Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product.Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.Establishes the go-to-market, pricing and positioning strategies.Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.Identifies and analyzes market trends to update and improve product usabilityEnsures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications: Intermediate level of proficiency: Marketing Analysis.Creative thinking. Advanced level of proficiency: Process Improvement and optimization.Business Strategy.Research and information synthesis.Business Operations.Financial & Risk Management.Product Management.Learning Agility.Customer centricity.Collaboration.Product Development.Product Value Proposition and Go-to-Market Assets Definition, Design and Development.Technology Business Requirements. Definition, Analysis and Mapping.Product Lifecycle Management (Using Agile Methodologies).Complex Problem Solving.Verbal & written communication skills.Analytical and problem solving skills.Influence skills.Collaboration & team skills; with a focus on cross-group collaboration.Able to manage ambiguity.Data driven decision making.Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experienceSeasoned professional with a combination of education, experience and industry knowledge.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Director Merchandising -TSC
Rogers, Mississauga, ON
Director Merchandising -TSC Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.TSC is looking for a talented Director, Merchandising to lead the Merchandising function across all key product categories, including Fashions, Jewelry Home, Health & Beauty, and Electronics. In this role, you will play a critical role in continuously enhancing our brand and product portfolio, while working cross-functionally to drive and optimize financial results. We are seeking someone with a genuine passion for the retail industry, who has the innate ability to make the right product bets, and to lead a team towards success.In this role, you will be the subject matter expert on "what we sell" and also "how and where we sell it." You understand that you cannot answer these questions alone, as such you will lean on input from your peers - on customer insights, channel performance, financial considerations, technology, and platform capabilities - to adapt and inform your recommendations. You will be responsible for identifying business opportunities, evaluating various partnerships and external considerations, helping to scale our digital marketplace and driving a holistic vision of our merchandise and revenue strategy. This is a unique opportunity to be at the centre of TSC's business, and a part of the TSC Leadership Team.What you will do.... Develop and execute merchandise strategies to support all selling channels, with consideration for market trends and financial targets. Drive the delivery of topline product sales and product margins (KPI's) Monitor performance and drive course correction as necessary, while chasing opportunities Regularly measure, assess, and share results of category performance and implementation of changes in item mix, style, assortment, or vendors to meet business goals. Grow product portfolio and sales, by identifying opportunities with existing partnerships, while establishing new merchandise partnerships (including negotiating and aligning on commercial terms) Establish a pipeline of key best-in-class relationships and potential future partners / vendors. Maintain day-to-day relationships with partners and facilitate broader strategic discussion with TSC Leadership as appropriate. Hold direct responsibility for the development of all Today's Show Stoppers Work collaboratively with the Broadcast team to optimize the live show approach, efficiency, and effectiveness at all times. Work collaboratively with peers in Marketing, Brand and Digital to align on consumer and market trends to collectively decide which products to pursue and ensure their success in the market. Provide leadership to the Merchandising team; support & empower Direct Reports; ensure the overall group is adept at "planning the work and working the plan" with ease and competence. Support TSC long term vision and strategy by working in partnership with Rogers Sports & Media's Business Development, Advertising, and Content teams to develop or support new initiatives to "test and learn" revenue growth fundamentals. Support TSC VP and GM to enable effective communication of strategies and plans to various stakeholders (internal and external includingsenior leadership, Executives, and other areas of the organization(s)) What you will bring... 8-10+ years of senior Merchandising experience, with strong industry knowledge and a robust retail network Ability to work in a fluid manner within a fast-paced, complex and unique business model Passion and interest in current retail transformations and evolution of customer experiences associated with shopping. Demonstrated history of executing and delivering successful results within Merchandising, including winning on product bets Strong team leadership AND followership skills; ability to inspire and be inspired by others. Proven success in change leadership Exceptional communication and collaboration skills with both internal and external partners Equal ability to think and do; proactive. Ability to navigate large organization; optimize for speed. Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Your choice of hardware and software (iPhone or Android/Mac or PC etc.) Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 59 Ambassador Dr (096), Mississauga, ON Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Merchandising Requisition ID: 291935 #LI-AP1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Mississauga, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Testing, Advertising, Merchandising, Equity, Technology, Retail, Marketing, Finance
Director, Digital Core Development (API, Digital & AWS Cloud)
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 33 Dundas Street West Job Family Group: Technology This role is Hybrid (1-2 days per week in the office) Digital Core supports BMO's Digital-First vision by providing enterprise-scale solutions using cloud technology capabilities. As a central organization, Digital Core collaborates with groups across the bank such as Finance, Risk, AML, FCU, HR, Marketing, Wealth, Capital Markets, Personal and Business Banking, Global Asset Management, etc. on various cloud initiatives. We deliver hundreds of API(s) and power BMOs Digital Acceleration promoting cutting edge architectures, building and integrating service APIs, enabling digital platforms and process automation transformational initiatives every year to help our partners solve problems and make smarter data-driven decisions. Responsibilities Lead and manage a technology team to deliver enterprise-scale technology solution to solve complex business problems and create value Define and report on measurement criteria for business value; articulates value-add of own function, product or service Be a thought leader in API, Digital and Cloud technology. Act as a trusted advisor and subject matter expert for stakeholders Drive maturity, adoption and roadmap to create value for the organization and our customers Act as a change agent and challenge status quo. Encourage and support team effectiveness. Drive efficiency through automation and process engineering Lead by example and grow a high-performance team with winning culture. Foster and grow talents. Provide mentorship and coaching to less senior resources. Develop and maintain effective working relationship with internal and external stakeholders Manage multiple project executions in parallel, finances, resourcing plan and vendor relationships Stays abreast of industry technical and business trends through participation in professional association, practice communities and individual learning Qualifications & Experience Advanced degree in computer science, engineering, or a related technical field Experience in managing technology or engineering teams Experience in large-scale deployments, developing solutions using API, Digital and Cloud technologies and serverless architectures Experience in cloud-native software development methodologies and tools to support application development/deployment stages Strong presentation skills and the ability to articulate complex concepts to cross functional audiences Experience in using automation and innovation to drive quality and efficiency improvements Proficient experience in AWS core integration stacks, including but not limited API Gateway, AWS Lambda, AWS Step Functions, AWS DynamoDB, AWS API Gateway, AWS Serverless stack, AWS S3, AWS SNS and SQS, SSM, IAM; Dynatrace, Cloudwatch Cloud Formation, X-Ray etc Business knowledge and experience in Financial industry - Nice to have Exposure to Artificial Intelligence and Machine Learning Compensation and Benefits: $113,900.00 - $211,800.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Director of Sales
HeadSource International, Toronto, ON
Director of Sales – Injection Molding   The Director of Sales, Auto & Commercial will function as a growth leader. They will be accountable for the fulfillment of the company’s strategic plan to defend and extend the current market position in the core businesses, as well as expand into any strategically targeted new opportunities that take advantage of the company’s core strengths.  The role includes responsibility for growing and leading the Auto & Commercial sales force as well as successfully maintaining existing customer commercial accounts ensuring excellent customer satisfaction. Key Responsibilities: Meet or exceed sales win targets for new business by identifying and targeting potential customers through research, cold calls, networking, and referrals, as well as leveraging existing customer relationships to grow those accounts. Participate in the development of strategic plans with the Company’s Auto & Commercial business teams. Deploy the strategy through the development and oversight of effective execution plans with the Sales team. Develop and monitor sales processes including installing and maintaining highly effective, data driven sales funnel tracking processes through optimization of the CRM. Create and manage pricing strategies that contribute to meeting margin and profitability objectives. Develop and maintain strong long-term relationships and participate in closing activities with key customers and prospects. Understand customer needs and provide effective tailored solutions. Develop and implement sales plans and budgets, forecasts, competitive analyses, and general sales administration. Recruit, train, and develop an aggressive and active sales force, providing optimal market coverage to drive growth and market share gain. Cultivate and foster an environment of high performance through performance management, employee development, career progression, and rewards and recognition. Serve as a key partner to the Vice President of Operations, Auto & Commercial, and management peers, while having full ownership of the sales disciplines. Develop and lead impactful regular sales meetings. Create and deliver compelling sales presentations. Oversee sales compensation plan administration, rules, policies, and procedures. Lead the Sales team through Account Management activities ensuring the highest customer satisfaction while meeting internal profitability objectives. Oversee and continually optimize the quotation process ensuring timeliness and accuracy in order to successfully win target programs. Stay informed about industry trends and market conditions to identify new business opportunities. Compile and maintain effective competitor analysis and use this information to drive strategic initiatives and direction. Gain a deep understanding of the company’s products and capabilities to capitalize on new opportunities as well as effectively communicate with customers. Cultivate a culture of collaboration, teamwork, transparency, empowerment, and accountability. Implement, maintain, and report out on Sales and commercial related Key Performance Indicators   Knowledge or Skills Required: Minimum of fifteen years of sales and sales management, marketing, and business development experience, including at least five years of recent senior level management responsibility. Minimum 10 years of automotive experience in a sales related function. Manufacturing industry experience is a must. Injection molding experience strongly preferred. Proven sales experience, meeting or exceeding targets. Proven experience leading a sales team, meeting or exceeding targets. Excellent communication skills, oral and written, excellent presentation skills. A growth leader who knows how to access markets and win. Process oriented with a proven foundation of instilling a proven sales process and methodology. Must bring a strong funnel management capability. Must be current with technology, leading inbound and digital marketing efforts if that strategy is chosen. Financial acumen, specifically as it relates to understanding margins (contribution, gross, net). Proven negotiation skills and demonstrated ability to effectively settle differences with minimum disruption.  
Director, Digital Core Development (API, Digital & AWS Cloud)
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestThis role is Hybrid (1-2 days per week in the office)Digital Core supports BMO's Digital-First vision by providing enterprise-scale solutions using cloud technology capabilities. As a central organization, Digital Core collaborates with groups across the bank such as Finance, Risk, AML, FCU, HR, Marketing, Wealth, Capital Markets, Personal and Business Banking, Global Asset Management, etc. on various cloud initiatives. We deliver hundreds of API(s) and power BMO's Digital Acceleration promoting cutting edge architectures, building and integrating service APIs, enabling digital platforms and process automation transformational initiatives every year to help our partners solve problems and make smarter data-driven decisions. ResponsibilitiesLead and manage a technology team to deliver enterprise-scale technology solution to solve complex business problems and create valueDefine and report on measurement criteria for business value; articulates value-add of own function, product or serviceBe a thought leader in API, Digital and Cloud technology. Act as a trusted advisor and subject matter expert for stakeholdersDrive maturity, adoption and roadmap to create value for the organization and our customersAct as a change agent and challenge status quo. Encourage and support team effectiveness. Drive efficiency through automation and process engineeringLead by example and grow a high-performance team with winning culture. Foster and grow talents. Provide mentorship and coaching to less senior resources.Develop and maintain effective working relationship with internal and external stakeholdersManage multiple project executions in parallel, finances, resourcing plan and vendor relationshipsStays abreast of industry technical and business trends through participation in professional association, practice communities and individual learningQualifications & ExperienceAdvanced degree in computer science, engineering, or a related technical fieldExperience in managing technology or engineering teamsExperience in large-scale deployments, developing solutions using API, Digital and Cloud technologies and serverless architecturesExperience in cloud-native software development methodologies and tools to support application development/deployment stagesStrong presentation skills and the ability to articulate complex concepts to cross functional audiencesExperience in using automation and innovation to drive quality and efficiency improvementsProficient experience in AWS core integration stacks, including but not limited API Gateway, AWS Lambda, AWS Step Functions, AWS DynamoDB, AWS API Gateway, AWS Serverless stack, AWS S3, AWS SNS and SQS, SSM, IAM; Dynatrace, Cloudwatch Cloud Formation, X-Ray etcBusiness knowledge and experience in Financial industry - Nice to haveExposure to Artificial Intelligence and Machine LearningGrade:9Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Director, Global Asset Management Marketing
BMO, Toronto, ON
Application Deadline: 04/26/2024Address:100 King Street WestTeam OverviewThe Wealth Management Marketing team is responsible for helping the bank deliver on its strategy and achieve its ambitions through growing the Wealth Management business, establishing BMO as a power player in the global wealth management and asset management industries.Working collaboratively with partners, the team is accountable for developing & executing marketing strategies to:Acquire new clients & effectively onboard them driving early engagement;Deepen customer relationships in terms of wealth planning penetration, assets under management, share of wallet, retention; andEffectively promote product, service & experience innovationsMandate / Job Value PropositionThe Director, Global Asset Management Marketing provides strategic marketing leadership, advice and delivery of marketing programs that supports the business objectives and growth of the Global Asset Management business . This includes the development of short and long-term marketing strategy and leading execution of tactics that will drive measurable results, with specific accountability for growing the assets under management held by clients across various investment products and channels.The Director develops and maintains a deep understanding of the Global Asset Management line of business and industry category to produce effective and integrated marketing solutions. This includes developing, recommending and executing marketing plans for initiatives that include customer marketing and communications, integrated sales, promotions & incentives, across the objectives of client acquisition, sales growth, and retention. In addition, the Director creates, develops and executes marketing plans/strategies that align to strategic objectives and are consistent with brand standards.They will also manage cross-functional relationships across other business groups to leverage opportunities and services, acting as a liaison between the business/group and internal marketing functions in order to fully leverage capabilities as well as ensure alignment with Enterprise priorities.ResponsibilitiesStrategic leadershipActs as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.Develops an expert understanding of business/group challenges.Conducts independent analysis and assessment to resolve strategic issues.Identifies emerging issues and trends to inform decision-making.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Helps determine business priorities and best sequence for execution of business/group strategy.Anticipates trends and responds by implementing appropriate changes.Performance managementDefines business requirements for analytics & reporting to ensure data insights inform business decision making.Monitors and tracks performance, and addresses any issues.Monitors progress against milestones, recommends and implements adjustments as necessary to meet business objectives.Designs and produces regular and ad-hoc reports, and dashboards.Relationship managementBuilds effective relationships with internal/external stakeholders and ensures alignment.Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.Develops and maintains relationships with internal/external partners to include vendors and suppliers.Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.Marketing operational leadershipManages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Plans and controls unit operating expenses in accordance with forecasts.Leads the design, implementation and management of core business/group processes.Makes recommendations to leaders on financial management processes based on changing requirements, including budget allocation & impact measurement Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.Develops and implements short and long term plans/strategies, activation plans, schedules, budgets, communications and tactical plans, as required.Oversees/coordinates the development and distribution of marketing solutions per assigned channels/media for campaigns, partnerships and special events/conferences.Influences how teams/groups work together.Recommends measures to improve organizational effectiveness.Communicates abstract concepts in simple terms.Broader work or accountabilities may be assigned as needed.People Leadership Leads & manages a team of eleven (11) high-performing marketing professionals Develops talent through ongoing coaching, as well as development and career planning Provides clarity with respect to roles & responsibilities and strategic direction Ensures resources and tools are available for team to be successful Conducts performance management activities including objective setting and performance assessments Removes barriers impeding team and organizational success/progress Qualifications: Typically 10+ years of relevant experience and post-secondary degree in related field of study.MBA is preferred.Degree in business, marketing or communications.Expert knowledge of strategic planning and execution.Experience in marketing and communications within the financial industry. Experience working with a variety of marketing disciplines, including data-driven or direct marketing, digital marketing (with an emphasis on email marketing), customer relationship management programs, marketing analytics, advertising & creative development, media planning, and market research Strong working knowledge of marketing technologies, standards, and best practices, including but not limited to digital media, marketing automation, customer data platforms, website personalization & targeting tools, measurement & modeling solutions Experience in transformation management in a large enterprise, including change management, risk mitigation, and stakeholder engagement. Seasoned expert with extensive industry knowledge, especially in Wealth Management, with specific interest and knowledge in various investment vehicles and strategies would be beneficial. Expert knowledge of financial services, products and solutions , especially investment products Technical leader viewed as a thought leader for innovation.Verbal & written communication skills - Expert.Analytical and problem solving skills - Expert.Influence skills - Expert.Collaboration & team skills; with a focus on cross-group collaboration including sales teams - Expert.Able to manage ambiguity.Data driven decision making - Expert. Experienced people leader with track record of building and developing high-performing teams Grade:9Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Salesforce Consulting Director
PwC, Toronto, ON
A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Meaningful work you'll be part of As a director , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Identifying client needs, responding to request for proposals and providing estimates for solution development • Leading teams in creating platform solutions, best practices and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients • Mentor the next generation of consultants, providing them with insights and challenging them to be better • Identify , develop and win significant bids and pursuits to meet defined sales targets • Coach, guide and assist team members in preparation for client meetings, presentations and proposals • Consult with account team and engagement partner on pricing strategy • Facilitate executive & operational meetings & workshops across a range of topics What you'll bring to this role • Proven track record of shaping and growing multimillion dollar high value consulting business within Financial services • Demonstrated experience creating asset led, offering led, account centric prospecting and FS subsector centric sales pursuits • Financial services business acumen breadth as well as sub-sector depth ( e.g. retail banking, P&C insurance, Asset & wealth mgmt , etc.. ) • Confident to lead teams in shaping pre-sales asset engineering and facilitating asset demos in sales pursuits • Proven ability to lead complex engagements with multiple stakeholder groups, managing executive stakeholders, operating and steering committees • Ability to effectively lead a team through complex deployments, troubleshooting complex problems with order of operations and can articulate theory and substantiate rationale behind delivery trade offs . • Creative growth mindset with analytical, issue-based problem solving and critical thinking skills • Proven ability to remain calm under pressure and deadlines • Excellent communication skills both written & verbal • Experience leading and working directly with external clients / end-users and stakeholders and managing and delivering complex and nuanced messages to senior stakeholders • Proven Situational Leadership skills and motivated to build solid and collaborative relationships with team members and foster a productive teamwork environment • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work • A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard • Proven experience with solution delivery lifecycle across delivery methodologies (waterfall, agile, platform led, etc ... ) • 5+ years of experience implementing SaaS based platform(s), including but not limited to: Salesforce, nCino , Tier1Financial, Cinchy, Amazon Connect, Fenergo , OpenFin , etc ... • Proven experience in leading X-functional teams blending teams with: functional, technical, experience & industry business acumen Certifications: Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Salesforce Certified Platform Developer I and II, nCino advanced configuration certification Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more a bout our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Content Director - CHYM 96.7 & Country 106.7
Rogers, Kitchener, ON
Content Director - CHYM 96.7 & Country 106.7 Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.The search is on for a Content Director for market leading CHYM 96.7 & Country 106.7!What you'll do: As the Content Director you will be responsible for all aspects of programming content creation and brand experience for our two stations in Kitchener. You'll lead talent development, music scheduling, managing content staff, crafting imaging, digital/social media content generation and developing revenue generating activity. You'll ultimately be accountable for delivering the audience goals for both stations. What you'll bring: You'll be a strong motivator, a passionate communicator, and an ideas enabler. You'll have the ability to analyze ratings and research data using the information to make informed decisions. You'll set clear expectations and provide honest feedback to support your team reach their goals. You'll enjoy working in a multifaceted fast paced environment where change is a constant. Most importantly, you'll appreciate the science of radio but recognize it's the art that truly sets this station apart from its competition and peers. Kitchener is a competitive market and we're looking for a programmer who is confident they can outmaneuver our competitors while elevating our performance. ***For an exceptional candidate there is also the opportunity to explore the role of National Programmer - Country.A senior role for within our Audio business leading a collection Country stations nationwide.As National Programmer you'd be responsible for editorial direction, content creation, brand experience and talent across our Country stations***.Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 230 - 1B The Boardwalk (102), Kitchener, ON Travel Requirements: Up to 10% Posting Category/Function: Broadcasting & Programming Requisition ID: 307700At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Kitchener, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Programmer, Equity, Manager, Technology, Finance, Research, Management
B2B Marketing & Communications Manager
ADNM International Inc., Laval, QC
Exciting opportunity alert! Join our team as B2B Marketing & Communications Manager and be at the forefront of driving strategic customer acquisition campaigns. Dive into a pivotal role at Verosoft Design (VSD) Inc., contributing to global marketing, international partnerships, and cutting-edge SaaS, IoT, and AI solutions. We’re looking for a results-driven professional who is fully proficient in Marketing Analytics, Google Ads, LinkedIn Ads, Capterra Ads, Bing Ads, organic and inorganic reach, as well as SEO optimization. Be a key player as we expand into Europe, Asia, Oceania, and America, launching innovative products and building a global network. While not widely known in Quebec, we boast an esteemed international position. Join us for a unique opportunity to make impactful contributions and increase the notoriety of the market’s fastest and most versatile CMMS/EAM. Learn more about us at www.verosoftdesign.com.Responsibilities:Develop and submit targeted lead acquisition campaigns for the Marketing Director’s approval to generate high-quality leads.Harness the power of marketing analytics, Google Ads, LinkedIn Ads, Capterra Ads, and Bing Ads to optimize campaign performance and provide an analytics report.Drive organic and inorganic reach through effective SEO strategies.Analyze data and provide actionable insights to enhance campaign effectiveness.Help manage compliance with brand standards in all company communications.Help maintain the website and digital content dynamic and relevant:Help to write texts for blogs, news, newsletters and case studies.Ensure the follow-up and relevance of campaigns.Help prepare mass mailing strategies and content.Stay current on industry trends and best practices in lead acquisition and digital marketing. Qualifications:College or university diploma in marketing and communications.Two to five years of experience in lead acquisition, content creation, marketing campaign management or a similar role.Proficiency in Marketing Analytics, Google Ads, LinkedIn Ads, Capterra Ads, Bing Ads, and SEO optimization.Good Social Media knowledge.Strong analytical skills and data-driven decision-making capability.Excellent communication and collaboration skills.Detail-oriented with a strategic mindset.Team player. Nice-To-Have Skills:Exposure to content management systems (CMS).Familiarity with email marketing platforms.Bilingual (French and English).Interest in technology advances.Analytic and Strategic Spirit.
Director, Business Development
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Position Overview Reporting to the Vice President Nuclear Strategy, Business Development & Services, this role will be responsible for the focused development and growth of Aecon Nuclear including continued and new relationships with our customers in domestic, US and international markets. Key Responsibilities Collaborate to develop objectives and strategies in support of overall Nuclear business development goals in target market segments Assisting and leading the development activities and implementation of the Aecon Nuclear strategic business plan. Perform market research in areas such as market size, growth potential, and market share Track and report on industry events, partnerships, announcements to support helping Aecon better understand the competition, opportunities and achieve our wanted position Investigate and work with internal stakeholders to assist in development of new product or services, and create go-to-market strategies Pursuit of emerging market opportunities in Nuclear including Small Modular Reactors, Decommissioning and Waste Management, Innovation, future lines of work, new markets Prepare and execute business development action plans for target markets/clients. Track and communicate what our top competitors are doing. Manage and monitor opportunities, pursuits (short and long term) and sales activity starting from identification to award of business working close with the Proposals and Estimating group for resource planning. Keep pursuit lists current, develop robust monitoring. Classification and categorization of opportunities Organize and preparation of submittal for various pre-qualification and Expressions of Interest documentation. Establish a strategy for success on all proposals. Participate in the preparation of the proposal development and follow up meetings with clients. Negotiate with, or assist in negotiations with the clients. Provide advice, liaison, planning, etc. to the prospective and current clients. Establish and maintain effective contact with clients, including post award contact. Identify new work leads and manage lead follow-up. Collect the execution performance feedback from customers for continuous improvement initiatives. Risk analysis, including review of Terms and Conditions, pre-bid recommendation forms, PRC and chairing or attending pre-bid and bid closing meetings. Working closely with the Closer , advise on final pricing, points of negotiation and execution strategy. Prepare/advise on annual revenue targets and budgets and update as required (quarterly) Marketing and communications activities as needed to support strategic initiatives. Developing better ways to accurately identify market analysis through research and digital sources Developing regular reporting and business intelligence (Nuclear) Interfaces with the senior members of Operating Sector (Nuclear) within Aecon as well as our clients. Interfaces on joint initiatives between sectors, with partnering organizations (i.e. JVs o Alliances) Required Knowledge and Experience Technical background: P.Eng., CET or equivalent industry experience Business Analytical Skills and knowledge of basic negotiating approaches Commercial knowledge solid understanding of the risks in contract terms Strong facilitation skills to validate and understand complex business related (or market) problems and to clearly understand, define and communicate problems to internal stakeholders. Ability to understand business problems and challenges and proactively identify options for consideration appropriately mitigate impact to the business. Ability to report data and analyze data for relevant trends. Well organized, energetic and able to work well under pressure. Cross-cultural agility awareness of and value for diverse Indigenous culture and history Ability to speak and write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect; is effective both inside and outside the organization, on both general information and hot and controversial topics Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
BAND 3 - Manager, Marketing Co-op Prog.
BC Public Service, Kelowna, BC
Posting Title BAND 3 - Manager, Marketing Co-op Prog. Position Classification Band 3 Union N/A Work Options Remote, Hybrid Location Comox, BC V9M 3M2 CACranbrook, BC V1C 7G5 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CANanaimo, BC V9T 6L8 CAPenticton, BC V2A 8X1 CAPrince George, BC V2N4P7 CATerrace, BC V8G 1W2 CAVancouver, BC V6B 0N8 CA (Primary)Victoria, BC V9B 6X2 CASalary Range $86,200.00 - $122,100.01 annually Close Date 4/30/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Destination BC Corp. Ministry Branch / Division TACS / Destination BC Job Summary Position:Manager, Co-op Marketing Programs Classification:Band 3 Salary:$86,200.00 - $122,100.01 Status:Regular Full Time Location:Vancouver, Coast and Mountains region (Hybrid) Comox Valley, BC (Remote) Cranbrook, BC (Remote) Kamloops, BC (Remote) Kelowna, BC (Remote) Nanaimo, BC (Remote) Penticton, BC (Remote) Prince George, BC (Remote) Terrace, BC (Remote) Victoria, BC (Remote) Work Option:Hybridor Remote Flexible work options are available, subject to an approved telework agreement; Hybrid work is available for employees residing within the Vancouver, Coast and Mountains (VCM) region and enables employees to telework from their home up to 3 days a week with in office days on Wendesdays and Thursdays. Remote work is available for employees residing outside of the VCM region in one of the approved remote locations in BC listed above. Employees working remotely will have the opportunity to visit the Destination BC office once a quarter. Closing Date:April 30, 2024 at 4:00pm PT. Position #:00100505 Competition #:DBC 2024-08If you are interested and you meet the selection criteria, please respond to this link with your cover letter and CV prior to 4 PM April 30, 2024.You must be a Canadian citizen or permanent resident to apply for this full-time opportunity.The initial salary for this position will start at the beginning of the listed salary range with the opportunity to advance up the pay grid in annual increments. An eligibility list may be established.Destination BC is recognized globally for our strong, authentic brand, our award-winning creative and leading-edge marketing, and our destination management strategies. We work hard, play to our strengths, support each other unreservedly, and consider it a privilege to share the transformative power of BC's experiences with the world. We offer the opportunity to love what you do by engaging in exciting and innovative work and immersing yourself in a collaborative work culture that is committed to empowerment and employee learning and development. Our primary workplace model is a combination of in office and work from home based on a split week giving you the best of both worlds.Destination British Columbia (Destination BC) is a Provincially funded, industry-led Crown corporation that supports a strong and competitive future for BC's tourism industry through a combination of global marketing, destination development, industry learning, cooperative community-based programs, and visitor servicing. Destination BC's programs help to improve the visitor experience, support businesses and communities across the province, and strengthen BC's worldwide reputation as a destination of choice. For more information about Destination BC's programs and services, please visit www.DestinationBC.ca .Destination BC is committed to ensuring diversity, equity, and inclusion within our organization and in all aspects of our work, and welcome applications from all qualified job seekers. If you are an applicant with a disability, we will ensure workplace accommodations are in place to enable you to do your best work.A safe and respectful workplace for all employees is a leading priority for our organization, and as part of this, we are committed to the health and safety of our employees, industry partners, sub-contractors, and community.For inquiries regarding accommodation requirements, or to learn more about our commitment to the health and safety of our employees, please contact [email protected]. For more information about Destination BC's programs and services, please visit www.DestinationBC.ca .Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For advice and guidance on applying and/or preparing for an interview for this opportunity, we invite applicants to connect with the Indigenous Applicant Advisor, by email: [email protected] or by phone: 778-698-1336.PURPOSE OF POSITIONAs part of the Destination Management division, the Manager of Co-operative Marketing Programs plays a strategic role in driving and influencing engagement within the tourism industry. The Manager leads a strategic business unit that designs, develops, and implements Destination BC's Co-operative Marketing Partnerships Program, as well as administering the organization's role in the Municipal and Regional District Tax (MRDT) Program. Acting as an important liaison and resource between Destination BC and the tourism industry, they connect and influence successful outcomes for tourism communities and experience sectors.Reporting to the Director of Industry Partnerships & Diversity, Equity, Inclusion, & Accessibility (DEIA), the Manager of Co-operative Marketing Programs is responsible for developing, managing, delivering, and evaluating the best in class, industry-facing Co-operative Marketing Program that supports Destination BC's corporate goals and provides value to British Columbia's tourism industry by advancing the Province's competitive position.The Destination Management division focuses on strategic collaboration with internal and external partners and clients to maximize economic and social benefits across BC. Requiring a strategic mindset and exceptional relationship-building skills, the Manager will work with other program areas through effective collaboration, strategic planning, implementation, and evaluation, as well as ensuring quality assurance and standardization while ensuring economies of scale.This leadership role will foster, influence, and maintain strong, collaborative working relationships with external partners, including Indigenous Tourism BC, the Regional Destination Marketing Organizations (RDMOs), tourism communities, experience sector organizations, and provincial ministries. This position requires exceptional strategic planning, strong relationship-building, issues management, and resource management skills to ensure the consistent delivery of programs and to achieve optimal results.As a leadership role within Destination BC, this position requires a commitment and ability to develop others and to ensure program and corporate goals are well supported and achieved.SPECIFIC ACCOUNTABILITIES Lead and oversee the ongoing design, implementation, and evaluation of Destination BC's Co-operative Marketing program with tourism sectors and communities. Lead and provide oversight of Destination BC's role in administering the Municipal and Regional District Tax (MRDT) program, working in partnership with the Ministry of Finance and Ministry of Tourism, Arts, Culture, and Sport. Identify, develop, implement, and evaluate cooperative marketing opportunities for Destination BC, including negotiating with corporate, government, and industry partners. Coordinate activities with members of other internal departments (global marketing, destination and industry development, research, Iconics team), to ensure program deliverables are consistent with Destination BC's strategic direction and brand platform. Carry out project management, manage budgets, and develop financial and administrative controls to support the corporation's business priorities. Utilize exceptional communication, relationship, and bridge-building skills in managing diverse business partners, navigating sometimes competing interests and expectations with sensitivity and inclusivity. In consultation with other applicable Destination BC staff, provide direction, lead, and evaluate the applicants and partners who work with Destination BC to deliver Co-operative marketing programs. Negotiate, manage, and monitor contracts, evaluate contractor performance, and approve or terminate contracts. Establish and maintain effective working relationships with business partners to develop partnerships which support Destination BC priorities. Assist with the development of activities that communicate and profile the activities and opportunities Destination BC presents to partners through industry presentations, conferences, written communications, and social media channels. Ensure the program area demonstrates and champions Destination BC policies and practices for Diversity, Equity, and Inclusion, reconciliation through tourism programs, tourism development and management, environmental stewardship, and other corporate priorities, fostering an inclusive and sustainable tourism environment. Supervise, lead, coach and mentor staff including assignment of work, development and evaluation of performance plans, approval of leave, response to grievances and initiation of discipline processes. Manage internal and external financial and human resources, including directing regular, auxiliary, and contracted staff with responsibility for hiring, promoting, dismissing, authorizing overtime, and representing management in the grievance process at Step 2, ensuring fairness and equity in all human resource practices. Other duties as required. JOB REQUIREMENTS Post-secondary education in marketing, communications, business, tourism management or equivalent combination of education and experiences; Over three years proven experience in planning, implementing, and delivering broad-reaching programs and initiatives; Proven experience demonstrating the ability to be flexible and adapt to a changing environment, and manage staff and partners through change; Proven experience demonstrating the ability to respond to and manage issues effectively; Proven experience in marketing, communications, content, and digital media; Proven experience demonstrating the ability to communicate effectively and collaborate strategically with a wide variety of business partners; Over three years proven experience in developing and maintaining strategic relationships with a diverse group of business partners; Proven experience in developing and managing financial resources to deliver on goals; Over three years proven experience in leading, coaching, and mentoring staff and leading teams effectively; Proven experience in project management along with strong organizational abilities to manage a number of complex issues while still delivering results. Ability to travel within British Columbia, as required. Preference may be given to applicants with the following: Experience working on Co-operative marketing related projects or programs. Experience working with Indigenous organizations and/or communities. Experience leading and providing oversight of funding/partnership programs or initiatives. COMPETENCIESLeadership: implies a desire to lead others, including diverse teams. Leadership is generally, but not always, demonstrated from a position of formal authority. The "team" here should be understood broadly as any group with which the person interacts regularly.Planning, organizing and coordinating: involves proactively planning, establishing priorities and allocating resources. It's expressed by developing and implementing increasingly complex plans.Strategic orientation: is the ability to link long range visions and concepts to daily work, ranging from a simple understanding to a sophisticated awareness of the impact of the world at large on strategies and on choices.Relationship Building: is working to build or maintain ethical relationships or networks or contacts with people who are, or may be, potentially helpful in achieving work related goals and establishing advantages. These people may include customers, clients, counterparts, colleagues, etc.Managing organizational resources: is the ability to understand and effectively manage organizational resources (for example: people, materials, assets, budgets). This is demonstrated through measurement, planning and control of resources to maximize results.Developing others: involves a genuine intent to foster the long term learning or development of others through coaching, managing performance and mentoring. Its focus is on developmental intent and effect rather than on a formal role of training.Teamwork and cooperation: is the ability to work cooperatively within diverse teams, work groups and across the organization to achieve group and organizational goals. It includes the desire and ability to understand and respond effectively to other people from diverse backgrounds with diverse views.Creating and managing change: involves knowledge and skills to manage in the organization through setting direction and urgency, building a coalition of support, communicating widely, handling resistance to change and facilitating implementation of successful change actions.INDIGENOUS RELATIONS BEHAVIOURAL COMPETENCIESSelf-discovery and awareness means understanding one's thoughts, feelings, values and background and how they impact the success of the interaction and relationship, or how they may influence one's work. It is recognizing one's own biases by tracing them to their origins, through reflection and by noticing one's own behaviour-and then intentionally seeking a way forward that positively impacts the interaction and relationship. It means maintaining new ways of thinking and acting when situations become difficult or uncertain, or in times of urgency.Change Leadership: is championing the achievement of intended, real change that meets the enduring vision of Indigenous self-determination in British Columbia. It involves collaboratively developing and implementing ideas to achieve positive change from anywhere in the BC Public Service. The change leader learns from other leaders and elders, models the vision, and encourages members of the public service to commit to and champion the vision. The change leader inspires others into new ways of thinking and doing business. The change leader routinely energizes the change process and removes barriers to change.ORGANIZATION CHARTVice-President, Destination ManagementDirector, Industry Partnerships and DEIAManager, Co-op Marketing ProgramsSenior Program Advisor, MRDTSenior Program Advisor, Co-op Marketing ProgramsCoordinator, Co-op Marketing ProgramsSpecial Project SupportHOW TO APPLY & APPLICATION REQUIREMENTS:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the job requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the above Job Description. A Criminal Record Check (CRC) will be required.A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.A resume is required as part of your application. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses to this questionnaire will be used to shortlist applicants against the job requirements.Please allot approximately 30 minutes to complete the application.Only applications submitted using the online application portal will be accepted.Job Category Leadership and Management
Director, Strategic Communications
Vancouver Island University, Nanaimo, BC
Join Vancouver Island University (VIU) as the Director of Strategic Communications, a pivotal leadership role within the External Relations Department that places you at the heart of our university's vision and community outreach.Reporting directly to the Associate Vice President of External Relations this position offers a unique opportunity to shape and share the university's strategic narrative on a local, regional, national, and international scale.As the Director of Strategic Communications, you'll be the creative force and strategic mind behind initiatives that capture the essence of VIU's mission, sparking excitement and elevating awareness about our Strategic Plan. Your leadership will extend across multiple key areas including external and internal communications, issues management, media relations, and overseeing our institutional events and initiatives.In the capacity of a media relations expert, the Director of Strategic Communications plays a pivotal role in advising the Executive team, including the President, on issues management. This position is responsible for assessing situations, formulating strategic recommendations, and spearheading initiatives to effectively manage media relations and internal and external communications.In this role, you'll be instrumental in crafting and executing comprehensive communications strategies and enhancing VIU's profile and reputation alongside the Director of Marketing through innovative digital, print, and interactive media campaigns. As the university's senior communications specialist, your vision will guide the strategic communications direction, supporting the university's strategic objectives and ensuring cohesive messaging across individual units.Collaborating closely with the Director of Marketing, you will play a crucial role in managing reputational risk, promoting the university's leadership, and connecting VIU with our diverse communities. Your efforts will directly support the strategic plan's fulfillment, enhancing the visibility and reputation of our president, faculty, staff, students, and alumni.Primary Responsibilities:Strategic Leadership: Develop and implement communication strategies for the university that align with VIU's strategic goals, operational needs, budgeting, and fostering a culture of excellence and innovation.Comprehensive Communications Management: Oversee all aspects of VIU's communications, from external and internal messaging to issues management, and media relations, ensuring strategic alignment with the university's vision and mitigating reputational risks.Reputational Risk Management: Pro-actively advises and develops strategies to mitigate issues and manage crises as part of reputational risk management for the University and the President. This includes providing advice on and developing in-depth communications strategies including creating key messaging for issues and crisis management for the President/Senior Management Team/President's Council/bargaining units/faculty/staff. Manages media requests and inquiries and provides direction and advice on appropriate media responses to mitigate risk to institution's reputation. Acts as lead communications person on VIU's Emergency Response Team - creating messaging; directs and leads Communications team to get messages to appropriate audiences. As directed by the President, the Director also develops key messaging for the Board and Board Chair.President Communications: Executes and helps in the development of the President's communications, public engagement and operational strategies to preserve, protect and build the reputation of the University and the President with key internal and external stakeholdersEvent Leadership: Direct the coordination of strategic institutional events and initiatives, advising on engagement strategies to maximize awareness and impact.What You'll Bring:A degree in a related field, with at least 6 years of senior-level leadership experience in communications within complex organizations. Post-secondary or public sector experience is preferred. An equivalent combination of education and experience may be considered.A proven track record in developing and executing strategic communications plans, media relations, effective crisis communications, managing teams, and building successful stakeholder relationships.Experience advising executive and senior-level managers.Exceptional creative, analytical, and problem-solving skills, with an understanding of how provincial, federal and international decisions affect the landscape of postsecondary education.Excellent interpersonal skills, with the ability to engage and influence across all levels of leadership and cultivate a culture of innovation and quality.This role is a chance to make a significant impact at VIU, shaping the future of our university and making a difference in the communities we serve. If you're a visionary leader passionate about education and communication, we invite you to apply and help us advance VIU's strategic objectives and enhance our global presence. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Vancouver Island University is a comprehensive teaching university with 13,000 students across four campuses. VIU proudly fosters student success, strong community connections and meaningful collaborations by providing access to a wide range of programs, from academic undergraduate and master’s to industry-responsive trades and vocational training. VIU is pleased to offer employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan that takes the worry out of retirement. As part of the VIU campus community, you will work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.  The VIU community acknowledges and thanks the Snuneymuxw, Quw’utsun, Tla’amin, Snaw-naw-as and Qualicum First Nation on whose traditional lands we teach, learn, research, live and share knowledge.