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Marketing Project Management Coordinator
Staples Canada, Richmond Hill, ON
About us: •Staples Professional is the commercial, business to business division of Staples •We work with small to large sized companies to develop customized programs with specialized pricing, dedicated account management, and a complete assortment of products and services at a low total delivered cost •Staples Professional offers our clients: Facility Supplies, Breakroom Products, Technology Solutions, Furniture, Print Solutions, Promotional Products and more To learn more about Staples Professional visit us at: www.staplesbusinessadvantage.ca Who we are We, at Staples Professional, provide our business customers with a deep professional expertise when it comes to Business Essentials, Furniture, Facilities, Technology, Print/Promo, and Pack and Ship, as well as next-day delivery service and customized solutions for ordering, billing and reporting. We are part of the Staples umbrella in Canada, and as such we are a true multi-channel solution provider - online, at our customers place of business and in-store, for all our customers needs. We are looking for people who are curious, passionate and put the customer first. We are building an inclusive and diverse team Staples Professional is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Senior Production Coordinator, you will project manage all marketing materials for all Retail and B2B - HR, PR, Social Media, Operations, Direct Mail, Store Events, Loyalty/Credit and Facilities) including but not limited to, photography, creative, copywriting, translation, approval process, pre-media, print and distribution Each day will be fast-paced, challenging, rewarding and meaningful, and you will be inspired to bring your best every day. Specifically, you will: •Ensure that production processes are followed and adhere to all advertising key dates, ensuring all stages of the process are delivered within assigned time frames. •Using Function Point - project management tool - create jobs, provide SOW, prepare detailed workback schedules, assign work and track all due dates with content providers and creative artists •Required to handle information that would be sourced from clients in existing formats, such as product advertising, images and product specifications, product offers, legal information, rules and regulations. •Work with the Sr. Production Manager to source, quote and co-ordinate pre-media requirements for all jobs with outside vendors. •Work with the Sr. Production Manager to source, quote and co-ordinate print and distribution requirements for all jobs with outside vendors. •Proofread all advertising for content and offers, working with the Integrated Marketing team to resolve any issues. Proofread / compare French to English to ensure offers are consistent •Check Creo pdf's to be posted to the ftp site for pick up from print or digital vendor Some of what you need •1-3 years of experience in Marketing or Advertising, preferably in a studio or production environment •College/university degree or equivalent in English, Communications, Advertising or Marketing. •Computer skills including MS Office (Excel, Word, Outlook). •Mac computer skills including familiarity with OSX, Adobe Suite: Photoshop, Illustrator and Indesign •Excellent Proofreading skills •Bilingualism in French and English would be an asset. •Curious •Approachable •Passionate •Problem solver Some of what you will get •A positive, professional, and engaging working environment •An amazing culture that focuses on diversity, values and giving back to the community •Comprehensive medical and dental benefits, as well as RRSP matching •Associate discount •And more... Additional Information •Office Environment (Hybrid working model, working from home and the office.)
gestionnaire de district des ventes externes / District Manager, Outside Sales
ADP, Inc., Montreal, QC
ADP est à la recherche d'un gestionnaire de district des ventes externe Merci de votre intérêt! Laissez-nous vous en dire un peu plus… Êtes-vous infatigable, débordant d'énergie et prêt à faire bouger les choses? Avez-vous le pouvoir de transformer des problèmes en solutions de premier ordre? Plus important encore, aimez-vous les gens et vous épanouissez-vous dans un milieu collaboratif au rythme rapide? Oui? Nous avions le sentiment que vous étiez un candidat idéal. Ne vous contentez pas de nous croire sur parole…poursuivez votre lecture et constatez-le par vous-même! #bonjourtravail Tout d’abord, laissez-nous vous donner plus de détails au sujet d'ADP. Nous croyons que les grandes entreprises sont bâties par des gens formidables - et pour eux. Chaque jour, nous nous efforçons de concevoir une meilleure façon de travailler afin d’aider les employés d'entreprises du monde entier à rester productifs et à réaliser leur potentiel. Nous axons toujours le développement sur les personnes, en commençant par notre propre culture unique et par des gens comme vous. En tant que gestionnaire de district des ventes externe, vous vendrez des solutions ADP, y compris des solutions relatives à la paie, aux impôts, aux ressources humaines et aux avantages sociaux, à des clients nouveaux, en personne ventes sur le terrain) et virtuel. Vous agirez en tant que partenaire d’affaires consultatif présentant les solutions de pointe d’ADP aux directeurs financiers, aux administrateurs des ressources humaines et de la paie, aux propriétaires de petites entreprises et à d’autres intervenants d’entreprises, allant des organisations Fortune 100 aux petites entreprises innovatrices. Vous fournirez des conseils d’expert et ferez usage de votre esprit entrepreneurial pour bâtir votre volume d’affaires. Ne vous en faites pas si vous n’avez pas d’expérience en vente; nous sommes reconnus pour notre formation en vente de grande qualité et nous vous enseignerons comment tirer parti des dernières technologies pour vous mettre sur la voie du succès. Pour commencer, votre gestionnaire indiquera les objectifs quotidiens relatifs au nombre d’appels, au temps de conversation et à la prise de rendez-vous − lesquels visent tous à vous permettre de partir du bon pied. À mesure que vous faites vos preuves et que vous vous familiarisez avec votre rôle, vous gagnerez de l’autonomie et de la flexibilité quant à votre horaire quotidien et à votre équilibre vie personnelle/professionnelle un horaire déterminé du lundi au vendredi, sans travail les fins de semaine!), et aurez la possibilité de fixer des rendez-vous virtuels ou de vous rendre dans les bureaux des clients. N’oubliez pas les commissions non plafonnées, les voyages récompense et les occasions promotionnelles dans un environnement agréable et amical − tout cela en gagnant une grande crédibilité au sein d’une équipe de vente d’avant-garde dans une entreprise technologique stable et grandement respectée. Vous reconnaissez-vous? Esprit d'entreprise.Vous êtes dynamique, optimiste quant aux possibilités, passionné par la concrétisation de votre vision et vous prenez des risques réfléchis pour y arriver. Sens de l'initiative et ambition.Ambitieux, rien ne vous arrête. Déterminé à réussir à tout prix, vous persévérez jusqu’à ce que vous atteigniez votre objectif. Esprit d'innovation.Vous sortez des sentiers battus et transformez les problèmes en solutions, les idées en actions et les plans en résultats. CE QUE VOUS FEREZ: Responsabilités Faire avancer notre entreprise Travaillez sur un territoire protégé pour conclure des ventes, décrocher des contrats et atteindre vos objectifs de vente. C'est aussi simple que cela! Transformer des clients potentiels en clients fidèles et adeptes enthousiastes À l'aide d'une stratégie de sollicitation à froid, établissez des relations avec des clients potentiels, découvrez les véritables besoins de leur entreprise et recommandez les bons produits et services ADP. C’est ce qu'on appelle du réseautage. Approfondir les relations au sein de la famille ADP Renforcez les relations au sein de la famille ADP en réalisant des ventes croisées stratégiques auprès de clients existants, en présentant d'autres nouveaux produits et nouvelles solutions fantastiques d’ADP Attendez… ce n'est pas tout! Collaborer au quotidien Agissez à titre de conseiller de confiance auprès de vos clients. Travaillez chaque jour avec des clients internes et externes, et établissez et entretenez de bonnes relations avec eux. EXPÉRIENCE EXIGÉE :Exigences obligatoires Diplôme de l'école secondaire De 2 à 5 ans d'expérience fructueuse en vente Motivation axée sur les objectifs et capacité éprouvée d'atteindre et de dépasser les quotas mensuels/annuels Excellentes compétences en communication verbale et écrite et en relations avec la clientèle LES ÉLÉMENTS SUIVANTS CONSTITUENT DES ATOUTS : Qualifications privilégiées Capacité à faire de la sollicitation à froid, avec assurance, affabilité et persévérance Motivation, sens de l'initiative et excellentes compétences en gestion du temps Capacité à travailler de façon autonome et en équipe VOUS AIMEREZ TRAVAILLER ICI PARCE QUE VOUS POURREZ : Donner libre cours à votre passion et vous amuser.Restez vous-même dans une culture très diversifiée où l'originalité est appréciée. Garder une longueur d'avance. Un environnement agile et dynamique offre de nombreuses possibilités d'avancement. Devenir un véritable « je-sais-tout ».Notre milieu offre des possibilités de formation continue et de perfectionnement, même pour les apprenants les plus insatiables. Être en pleine santé.Vous profiterez des meilleurs avantages sociaux dès le premier jour, parce que des employés en bonne santé sont des employés heureux. Si vous avez lu jusqu'ici, nous devons vous demander ceci :Qu'attendez-vous? Soumettez votre candidature dès maintenant! ADP is hiring a District Manager, Outside Sales. Are you ready for your next best job where you can control your financial future - and achieve that perfect work-life balance you’ve been searching for? Are you ready to grow your career with a formal career path at an established, respected, global leader? Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? Yes? We had a feeling this could be a perfect match. Don’t just take our word for it… read on and see for yourself! As a District Manager, Outside Sales, you will sell ADP solutions, including payroll, tax, human resources, and benefits to new and existing clients in person and virtually. You will serve as a consultative business partner introducing ADP’s leading solutions to Chief Financial Officers, Human Resources and Payroll Administrators, Small Business Owners, and more at companies ranging from Fortune 100 organizations to small, innovative businesses. You’ll provide expert guidance and use your entrepreneurial spirit to build your book of business. We are known for our high-quality sales training and will teach you how to use the latest technology to set you up for success. To start, your leader will provide daily goals around the number of dials, talk-time, and appointments set - all to get you off to the best start possible. As you prove yourself and settle into the role, you’ll find autonomy, flexibility within your daily schedule, work-life balance a set schedule Monday - Friday, no weekends!). Let’s also not forget the uncapped commission, incentive trips, and promotional opportunities in a fun and friendly environment - all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos What you'll do: What you can expect on a typical day: Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business. Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it’s not all business; you will make life-long friendships here. Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards. TO SUCCEED IN THIS ROLE: Required Qualifications Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone. Agile Solution Seeker. You’re a problem solver who can find an answer, or a solution, even in times of fast-paced change. Continuous Learner. You’re always learning, growing, and questioning what was done in the past to make things better. A college degree is great but not required. What’s more important is having the skills to do the job. If you don’t have a college degree, other acceptable experience could include: 2+ years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR Experienced skills including teamwork, resilience, negotiation, trust-building, and a ''never lose'' mentality earned to build relationships, impact businesses for the better, and achieve success. Ability to successfully build a network and effectively use social media for sales Running a full sales cycle from prospecting, vetting potential clients, presenting/demoing products, and closing the deal Nice to Have: 2+ years of B2B Sales experience in a quota driven environment YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Grow your career in an agile, fast-paced environment means plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Balance work and life. Resources and flexibility to more easily integrate your work and your life. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live. What are you waiting for? Apply today! Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Marketing Manager, Financial Services (14 - Month Contract)
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The GTA Marketing team is looking for a Marketing Manager to join us for a 14 month contract in our Toronto office. This individual will drive marketing programs for our Financial Services industry portfolio - working with leadership to develop locally driven strategic and tactical integrated marketing programs aimed at business and relationship development, lead generation and brand management. This individual will also work closely with their Account Management and National Marketing counterparts on the development of broader campaigns, account-based marketing programs, and ensuring consistency of messaging in the marketplace. What you will doReporting to the Senior Manager, Function, and Industry Marketing (FIM) in the GTA, the Marketing Manager will work closely with local practice leaders, Partners, their Account Management and National counterpart as well as the entire GTA Marketing team in the development and execution of integrated marketing plans designed to meet the goals and objectives of the local practice. in this role, you will: Plan, support, and drive account-based marketing programs targeting our priority accounts across the Financial Services industry Effectively develop, manage, and execute an annual marketing plan aligned with national plans and local business objectives and account plans Develop and execute in-market activities including events, sponsorships, blogs, webcasts, and podcasts Build the brand of the Financial Services practice through integrated marketing campaigns which maintain a leading point-of-view and shape the marketplace Develop and manage relationships with key industry organizations, external industry, and community associations/organizations. Review market, revenue, and previous campaign data to help identify opportunities and develop programs to target these opportunities. Create and manage practice-wide internal communications to support corresponding internal forums and events. Effectively manage a complex marketing budget while optimizing spends on campaigns and activations. Organize and oversee both large and small-scale industry events, working closely with key stakeholders to identify and tackle client challenges Report consistently on key KPIs designed for industries and functional marketing (campaign effectiveness, media awareness, lead generation etc.) What you bring to the role University degree, diploma or similar credentials in Business, Marketing, Sales, or related discipline 5-8 years' of B2B marketing experience; account-based marketing experience is an asset Strong track record of client service delivery and stakeholder management with senior executives Superior project management skills-MUST be able to manage multiple projects in a fast-paced, deadline-driven environment Strong social and digital media acumen with deep experience in managing these aspects of campaigns and conversant with demand generation, lead nurturing campaigns, and leading-edge technology Previous experience defining and measuring ROI for marketing campaigns, events, and digital media Exceptional written and verbal communication and organizational skills Proficient with Microsoft Office Suite applications, including Word, Excel, and Outlook Being a pragmatic, intuitive hands-on manager, capable of handling multiple campaign delivery projects at once and able to act on their own initiative Regular communication and connection with the Senior Manager, FIM Marketing in the GTA Self-directed, proactive, resilient individual with an eagerness to excel and is accustomed to a fast-paced environment Calm under pressure with a positive attitude and willingness to learn new skills. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Events & Tradeshow Manager
Coveo Solutions inc., Montreal, QC
You know how to run a company’s presence at conferences like no one else? You’re the one we’re looking for! As we expand our marketing team, we're seeking a proactive individual who can seamlessly blend hands-on execution with strategic vision. Reporting to the director of marketing ecommerce, you'll collaborate closely with the extended marketing organization to deliver impactful events and tradeshows that drive pipeline growth. Our dynamic marketing team is always eager to innovate and push creative boundaries! As the events & tradeshow manager, your responsibilities will include: Event management : We're talking about planning our presence at the event,  covering logistics, promotional materials, invitation management, coordination of meetings with potential customers, follow-up strategy and much more. Activity performance reports: You'll be expected to produce reports on the performance of our events and campaigns, and to do the analysis and follow-up with the rest of the team to figure out which investments are yielding the best results.  Internal comms: Collaborate closely with internal stakeholders for every  event, amongst them : marketing, sales, BD and leadership. Keep them informed on the plan, resources and blockers we have and ensure global alignment between teams to make your events successful.  Budget tracking: You'll need to build your investment and ROI plan per event, track expenses,  negotiate contracts and ensure timely payment of invoices with accounting. Research: You'll have to research the various events we should attend or sponsor, as well as other opportunities to consider, and make recommendations internally. Internal collaboration and coordination: You will work with our campaign managers on the communication plans around the events, as well as  with content specialists and designers to ensure that we deliver our projects and campaigns on time. Here is what will qualify you for the role: Experience in B2B event management Degree in Marketing, Administration, or Communications Exceptional organization and deadline management skills Proficiency in Salesforce, Marketo, or similar CRM/marketing automation systems What would make you stand out: Demonstrated resourcefulness and initiative in previous roles Track record of making data-driven decisions Innate drive for innovation and continuous improvement Strong ability to remain calm and effective under pressure Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable. Send us your application, we want to hear from you! Join the Coveolife!  We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
AVP, Global Brand Marketing
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionAn inspirational leader by example, the AVP of Global Brand Marketing will combine outstanding strategic and creative brand marketing expertise and thought leadership with commercial competence, to provide Manulife with a competitive advantage across multiple communication channels for its portfolio of segments and products. Reporting to the Vice President, Global Digital Marketing & Brand, you will lead the Global Brand team and act as Chair of the Multi-Segment Global Brand Leadership Team.Your role involves ongoing engagement with Manulife Global and Segment CMOs. It is also expected that you will provide leadership and direction for Manulife’s Tier 1, 2 and 3 advertising agencies and work with internal stakeholders to elevate the creative product across all consumer and business touchpoints.We are looking for a brand marketing veteran who has robust agency and client-side experience. You know how to work within a matrixed, global organization but also have a deep agency-side background. You have a) led accounts b) held important strategic roles and c) been part of the process of briefing and activating award-winning work. In short, you have led business, driven business, been a key driver of the strategic underpinning of the brands you have led and have a portfolio of campaigns and strategic work you are proud of.Core Responsibilities:Accelerate Manulife’s Global Creative Excellence mandate and roadmap crafting more engaging and measurable connections between Manulife and its customers.Lead all aspects of the successful implementation of creative excellence across various operational drivers - culture, environment, people, process, stakeholder relations and technology.Assist and bring to life the development of Manulife’s go-to-market marketing model and content strategy.Help to raise the quality and efficiency of Manulife’s creative output across all marketing channels and with all partners. That includes influencing and reviewing all major Tier 1 work.Continually assess Manulife’s advertising agencies to enhance the organization’s return on marketing investment.Raise the quality and effectiveness of Manulife’s creative output across all marketing channels and with all partners.Audit the landscape competitively for inspiration and conduct campaign breakdowns to identify key findings for use by Manulife.Collaborate with other leaders across the business to ensure the successful development, release, and launch of elite campaign work.Build positive relationships with senior leaders and key stakeholder groups across Manulife.With our Tier 1 and 2 agencies, help to prioritize quarterly work/successes/findings presentations to the wider executive management team to showcase work.Work with the Director, Global Brand Insights & Marketing Measurement to ensure insights are available and actioned on to inform future campaigns.Take ownership for the continuing to raise the quality and effectiveness of all creative work being delivered by tier 1,2 and 3 partner agencies.Skills and approaches:Commercial fluency: Ability to link creativity to commercial outcomes and metrics.Creative fluency: Ability to give (and consolidate) concise articulate and actionable creative feedback to creative agencies.Leadership and community building: Ability to manage and enable collaboration across diverse teams consisting of cross-functional subject areas and spread over multiple geographies. Ability to forge a strong connection between the team and other departments. General management: Comfort with running a department P&L in a fast-paced corporate environment and juggling multiple initiatives with various teams (e.g. budgeting, organizing and prioritizing staff, resources and workload, especially around deadlines).Compelling communication skills: Exceptional interest in convincing others (internally and externally) of the value of their ideas and articulating the importance of the creative agenda. Proven advertising agency background: Evidence of partnership in forward thinking and award-winning creative ideas. Able to recognize and promote powerful and differentiated creative ideas, campaigns, platforms and assets for distribution across multiple channels and ecosystems (traditional, digital, social, B2B etc.).Forward thinking: Strong strategic skills with a deep knowledge of the digital landscape and social networks for professional purposes, including fluency in the possibilities of the media landscape in the near and mid-term future.Research knowledge: You are familiar with various research methodologies, including qualitative, quantitative and digital research tools.Outside-the-box thinking: Demonstrates ability and willingness to develop innovative, exciting solutions to business problems. Possesses a passion for challenging the status quo and finding new solutions.Connector and systems builder: Takes a collaborative approach to understanding organizational problems. Believes in a non-hierarchical culture of partnership, transparency, and teamwork to develop practical solutions to Manulife’s biggest and most tenacious business challenges.Customer centricity: Is fascinated with how customers interact and derive value from Manulife’s portfolio of products and services and has a hunger to improve those experiences.Ambition: Is self-motivated and possesses significant personal and professional drive to use strategy and strategic insight to drive creativity in its many forms across the Manulife agency roster.Qualifications and Background:8-10 years (or more) with Tier 1 agencies showing proof of leadership on the accounts you were involved in.As part of your agency experience you worked with or led the strategic insights that led to business-building work. In addition to your agency experience, you have 8-10+ years on the client side. This career arc will have provided you with the business and strategic knowledge needed to thrive in a dynamic, global business with multiple stakeholders.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-hybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$123,400.00 CAD - $229,300.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Représentant(e) ventes internes bilingue/Bilingual Inside Sales Representative
Compugen Inc., Richmond Hill, ON
Position: Représentant(e) ventes internes bilingue (français et anglais)/Bilingual Inside Sales Representative (French /English) Location: Remote, Quebec About Compugen Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences. If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference. Représentant(e) ventes internes bilingue (français et anglais)/Bilingual Inside Sales Representative (French /English) À propos de Compugen Compugen est l'un des plus importants fournisseurs privés de solutions de technologie de l'information (TI) au Canada. Nous aidons nos clients à concevoir, acquérir, intégrer et exploiter la technologie. Notre mission est d'aider les organisations à réaliser de nouvelles possibilités. Chaque jour, notre personnel dévoué à travers l'Amérique du Nord se concentre pour offrir un excellent service à la clientèle et des expériences de soutien extraordinaires aux organisations des secteurs privé et public. Nous combinons l'étendue des compétences, la profondeur de l'expertise et l'engagement envers l'excellence opérationnelle à grande échelle pour offrir des expériences exceptionnelles axées sur le service client. Si vous êtes déterminé(e) à faire une différence et que vous faites preuve de curiosité et de collaboration continuelle, nous serions ravis de vous parler. Joignez-vous à nous et aidez-nous à faire une différence. Responsabilités: • Oeuvrer en tant que représentant du service à la clientèle fournissant un soutien continu et une assistance administrative au représentant des ventes et aux clients de Compugen • Contact direct avec le client et s'assurer qu'il a un haut niveau de confiance en notre capacité à satisfaire ses exigences et attentes • Lorsque requis, interaction face à face/vidéo-conférence avec le client • Fournir des devis aux clients de manière rapide et efficace • Vérifier l'exactitude des bons de commande par rapport au devis et / ou aux normes avant de les envoyer au représentant du support des ventes internes • Fournir une assistance technique aux clients • S'assurer que les commandes sont expédiées à temps et gestion des commandes non-livrées • Assurer la liaison avec les services administratifs, techniques et opérationnels afin de fournir un flux de commande accéléré et une résolution réussie des demandes des clients • Résoudre tous les problèmes liés en utilisant la ténacité, la persévérance et un haut niveau de tact • Gérer les évaluations (démos) de produits • Promouvoir et défendre avec succès Compugen en tant qu’intégrateur de systèmes informatiques d’entreprise à service complet • Maintenir et développer un haut niveau de connaissance des nouvelles technologies et des offres de produits et solutions de Compugen • Préparer la transition et le déploiement du produit pour les comptes attribués Qualifications: • Une excellente communication en français et en anglais parlé et écrit est obligatoire. • Les candidats ne doivent pas être situés à l'extérieur du Canada • Vous devez être une personne énergique, professionnelle, dévouée et positive qui se sent habilitée à prendre en charge les clients et à prendre toutes les mesures nécessaires pour résoudre les problèmes liés au compte • Expérience dans l'industrie informatique et solide connaissance technique des produits est un atout • Une philosophie selon laquelle l'expérience client est avant tout significative et une capacité à résoudre les besoins des clients de manière créative et efficace est le facteur clé de succès de ce rôle • Une expérience antérieure en communication, développement, à la maintenance et au service de grands comptes est un atout • Connaissance des procédures de marketing, de la technologie des produits informatiques (matériel, logiciels et réseaux) et des cycles de vente • Souci du détail et excellentes compétences en communication • Une expérience de travail pour un revendeur à valeur ajoutée ou une expérience chez un distributeur serait bénéfique • Études postsecondaires ou 2 ans et plus d’expérience professionnelle Équité et Diversité Conformément à notre engagement en matière d’équité et de diversité, nous recrutons activement des femmes, des membres des minorités visibles, des autochtones et des personnes handicapées. Nous adaptons également les emplois à la demande des employés actuels et des candidats pendant le processus de recrutement. Nous nous attachons à fournir un environnement de travail où l’excellence peut se développer et la diversité être appréciée. Compugen est déterminée à offrir des arrangements pendant le processus d’entrevue et d’emploi. Vous avez besoin de mesures d’adaptation? Le gestionnaire d’embauche et le responsable des Ressources humaines chercheront avec vous un moyen de répondre à vos besoins. Position: Bilingual Customer Service Representative (French & English) About Compugen Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences. If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference. Responsibilities: • Function in a Customer Service Representative capacity providing ongoing support and administrative assistance to the Sales Account Representative and Compugen customers • Direct contact with the customer and ensure they have a high level of confidence in our ability to satisfy their requirements and expectations • If required, attend face-to-face customer calls to gain trust and confidence in Compugen and specifically the sales team • Supply quotes to customers in a timely and effective manner • Check purchase orders for accuracy against the quote and/or standards before sending to the Inside Sales Support Representative • Provide technical assistance to customers, answer technical queries, and perform research when needed to rectify issues and/or concerns • Ensure that orders are expertly expedited through the system and process • Liaise with Administrative, Technical, and Operation departments in order to provide expedited order flow and successful resolution of customer demands • Resolve any order related problems using tenacity, persistence, and a high level of tactfulness • Manage evaluation of products and solution offerings • Successfully promote and champion Compugen as a full service business IT systems integrator • Maintain and develop a high level of knowledge of new technology and Compugen’s product and solution offerings • Prepare product transitioning and product roll-out for assigned accounts Qualifications: • Excellent communication in spoken and written French and English is mandatory. • Applicants must be located in Canada. • You should be energetic, professional, dedicated, and positive individuals who feel empowered to take ownership of their customers and take whatever action is necessary to resolve account related problems • Experience in the IT industry and strong technical product knowledge is an asset • A philosophy that customer service is meaningful above all and an ability to resolve customer needs in creative and effective manners is the key success factor of this role • Previous experience communicating and assisting in the development, maintenance, and service of large accounts is an asset • Knowledge of marketing procedures, computer product technology (hardware, software and networks) and sales cycles • Attention to detail and excellent communication skills • Experience working in a value-added reseller or distribution channel experience would be beneficial • Post-Secondary education or 2+ years work related experience Equity Statement Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs. #LI-SB1 #LI-GL1