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Communications Specialist
Alberta Real Estate Foundation, Calgary, Alberta
ABOUT THE ALBERTA REAL ESTATE FOUNDATIONThe Alberta Real Estate Foundation (AREF) invests in real estate policy, research, practices, and education that strengthen the real estate industry and Alberta’s communities. Under the Real Estate Act, whenever a consumer deposits money in trust through a real estate broker, property manager, or commercial broker, the interest that is earned on the deposit is accumulated and forwarded to AREF for reinvestment into the real estate industry and Alberta’s communities. To date, the Foundation has invested over $23 million in grants to 650 initiatives across Alberta, including flowing out nearly $2M in 2020. As Alberta experiences times of economic challenge, the Foundation’s Board has doubled the granting program in 2021 to further to play a vital role in recovery.THE POSITIONWe are seeking a Communications Specialist (18 month term, with potential of renewal) who is inspired by our mission, demonstrates a high level of motivation, is willing to accept new challenges, and embraces the opportunity to be both strategic and tactical, with a well-rounded communication skillset. The Communications Specialist is accountable for the development and execution of communications strategies for the organization and its stakeholders to build awareness of, and engagement with, the Foundation.RESPONSIBILITIESImplementing communications plans and activities for the organization and its stakeholdersMaintaining Alberta Real Estate Foundation’s integrity, branding, messaging, and missionWriting and editing a variety of communications materials  Maintaining and updating the website Articulating and communicating key messages about the organization Media relations including coordinating news releases and news conferences Developing our online and social media presence to support brand awareness and stakeholder needsCompiling and maintaining communications-related analytics to support ongoing analysis and improvements QUALIFICATIONSA communications degree or equivalencyA proven ability to create and implement an annual strategic communications plan, including developing and monitoring the annual communications and related budget for Board approvalA track record of building targeted communications to effectively reach various stakeholdersAn understanding of the Real Estate industry and its communitiesAbility to work well as part of a small, interdependent teamAbility to operate at both a strategic and tactical level across communication mediums SKILLS AND COMPETENCIESProven proactive planning, organizing and prioritizing skills and experience blended with ingenuity and creativity in a hands-on environmentDemonstrated strategic communication skills, preferably in the grant making or not-for-profit sectorExemplary internal and external oral and written communication skills with the ability to use knowledge, intuition and sensitivity when dealing with a broad cross-section of stakeholder groupsProficient in Microsoft Office 360, and WordPress or other content management systems Understanding of digital and social media tools, trends, channel use and their business application Understanding of website design, information architecture and website optimizationFamiliarity with databases, like Salesforce or Apply Knowledge of Adobe Creative Suite is an asset COMPENSATION The Alberta Real Estate Foundation offers a competitive compensation package. Compensation will be commensurate with qualifications and experience.APPLICATIONS Applicants should submit a cover letter and resume, along with salary expectations to [email protected] with the Subject Line of: “Communications Specialist” by end of day on May 5, 2021.We thank all applicants for their interest, however only those applicants being interviewed will be contacted. No phone calls please. 
Assistant Manager - Mayfair Victoria
LUSH Fresh Handmade Cosmetics, Victoria, BC
Position:Assistant ManagerHours: 40 WeeklyEver wondered what it's like behind the bubbles?#lushcareersLush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through ourCharity Pot Program.We Offer: A fun and funky store atmosphere where individualism is encouraged A 50% discount off all our products to keep you smelling and feeling fresh An unconventional retail structure to support your entrepreneurial spirit The opportunity for growth as Lush loves to promote from within Assistant ManagerAs Assistant Manager, you bring Lush's Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.The ASM supports the Shop Manager as needed in all business areas and as delegated by their Market Leader; as second-in-command the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.Responsibilities: Sales & Customer Experience: Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day. Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives. Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results. Team Leadership: Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example. Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan. Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices. Operational Excellence: Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget. Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales. Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy. Qualifications:Required: 1-3 years managing or supervising in a retail environment Excellent listeningand communication skills Excellent analytical, critical thinking and troubleshooting skills. Excellent organization and time management skills Strong customer service, supervisory and sales skills Knowledge and interest in skincare, natural beauty and ethical business Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends Preferred: Experience with consultation-based customer service models Ability to develop and train staff through positive coaching and feedback Proficient in excel, Microsoft suit, and adaptable to other systems as required Basic HR skills in hiring, scheduling, training, and performance management Experience in cross cultural collaboration and DEIB or social justice training Fluency in Spanish, French or other languages At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.
Conseiller des Cartes Entreprises / Associate Corporate Card Services
BMO,
Application Deadline: 09/25/2024Address: 105-119-129 rue St-Jacques OJob Family Group:Commercial Sales & Service Poste permanent de 37,5 h par semaine Horaire de travail : le candidat doit être disponible du lundi au dimanche, de 7 h a 18 h et pouvoir faire preuve de flexibilité. Emplacement : Travail a distance.Le conseiller, Service de cartes d'entreprise, est responsable de fournir un service exceptionnel aux administrateurs de programme de cartes d'entreprise et aux titulaires de cartes d'entreprise en répondant a leurs questions lorsqu'ils communiquent avec BMO par l'intermédiaire des différents circuits du Centre contact clientèle, incluant les services bancaires en ligne et par téléphone. À titre de premier point de contact pour les administrateurs de programme de cartes d'entreprise, le titulaire de ce poste est responsable de traiter les demandes administratives conformément aux procédures d'affaires en vigueur et de manière a aider les clients a atteindre leurs objectifs d'affaires.Le conseiller répond aux demandes des clients concernant les nouveaux produits ou les nouvelles solutions, ainsi que les produits ou solutions améliorés. Il offre également du soutien en temps réel aux administrateurs de programme de cartes d'entreprise relativement a l'utilisation des outils et de la technologie associés au programme et assure la liaison entre les titulaires de cartes d'entreprise et les différents services internes pour faciliter la résolution des problèmes. Finalement, le conseiller doit également préfiltrer toutes les demandes d'émission de nouvelles cartes d'entreprise afin d'assurer qu'elles contiennent tous les renseignements nécessaires sur le demandeur de même que la documentation requise, conformément aux lignes directrices sur la lutte au blanchiment d'argent (LBA). RESPONSABILITÉS 85 % - Service a la clientèle et soutien aux appels entrants Répondre aux appels entrants des titulaires de carte d'entreprise ou des administrateurs de programme de cartes d'entreprise avec rapidité, professionnalisme et efficacité, en respectant les niveaux de service établis.Aider les titulaires de carte d'entreprise ou les administrateurs de programme de cartes d'entreprise pour la configuration des comptes de carte et des hiérarchies, la mise en place de la documentation appropriée et le traitement des demandes de cartes.Traiter les demandes des entreprises clientes avec exactitude, notamment en créant des demandes de service pour le traitement de transactions financières et non financières, en respectant les politiques et procédures de la Banque et les échéanciers établis.Résoudre les problèmes des clients qui communiquent avec nous et répondre a leurs préoccupations de façon proactive, notamment en utilisant les systèmes de BMO pour enquêter et comprendre les causes profondes et sous-jacentes des problèmes et en transmettant les problèmes ou préoccupations au niveau supérieur, au besoin.Transmettre les problèmes ou situations complexes au service approprié et veiller a ce qu'un suivi approprié soit effectué.Maintenir des connaissances a jour sur l'industrie des cartes de crédit, les tendances et les pratiques en vigueur, et intégrer ces connaissances aux entretiens avec les clients de manière professionnelle dans le but d'améliorer les résultats de l'entreprise en lui fournissant des solutions appropriées.Respecter les politiques et procédures de BMO dans le cadre des appels avec les clients afin de minimiser les risques pour l'entreprise et de fournir aux clients des renseignements appropriés conformément a la réglementation en vigueur. Remplir la documentation requise après les appels afin d'assurer un traitement adéquat des demandes des clients.Utiliser la technologie et les outils appropriés pour favoriser l'efficacité des entretiens avec les clients.Aider les clients a diagnostiquer et a résoudre les problèmes lors de l'établissement et de l'utilisation des produits et services tels Opti-Dépenses. 15 % - Efficacité opérationnelle Déceler et transmettre les occasions d'amélioration des procédures d'affaires afin d'améliorer l'efficacité et la rentabilité de l'équipe tout en continuant d'offrir un service de qualité exceptionnelle aux clients.Protéger les avoirs de la banque en respectant les exigences réglementaires, les politiques, les normes et méthodes et les procédures d'affaires relatives aux services bancaires aux particuliers et aux entreprises, au crédit et aux placements, de même que les lignes directrices établies en matière de risque.Préserv e r la confi d entialité des renseig n ements, aut a nt ceux de la ban q ue q u e ceux des clien t s, afin de les protég e r e t de se c o nformer aux directives des p olitiqu e s, nor me s et méthod e s en vigu e ur a la ban q ue.Suivre les procédures en vigueur dans les politiques, normes et méthodes de la banque en ce qui a trait a la prévention des pertes dues a la fraude, au blanchiment d'argent ou au détournement, et a l'identification et a la déclaration des transactions ou activités suspectes qui pourraient être reliées au blanchiment d'argent.Comprendre les exigences réglementaires en matière de conformité, incluant, mais ne se limitant pas aux exigences de déclaration dans le cadre de la Lutte au blanchiment d'argent et au financement des activités terroristes, aux exigences de conformité aux dispositions visant les consommateurs de l'Agence de la consommation en matière financière du Canada et aux dispositions de la Loi sur la protection des renseignements personnels, et prendre les mesures nécessaires en fonction des politiques générales, des normes générales et des méthodes d'exploitation de la Banque.Comprendre les risques et prendre les mesures nécessaires en ce qui a trait aux produits des services bancaires aux entreprises, incluant toute la documentation requise, et respecter toutes les exigences visant a assurer l'intégrité opérationnelle du CCCAN et de BMO Groupe financier. Connaissances et compétences Diplôme d'études secondaires ou expérience de travail équivalente.Compétences en communication, a l'oral comme a l'écrit - compétences approfondiesCompétences éprouvées en résolution de conflits - compétences pratiquesConnaissance de l'organisation - connaissance de baseExpérience concluante dans un environnement similaire ou de vente et de service - expérience de baseConnaissance de la gestion du risque et de la conformité - connaissance de baseBilinguisme français-anglaisCompétences en informatique - compétences pratiques ------------------------------------------------------------------------------------------------------------------------- Permanent position, 37.5h per week Work schedule: the candidates must be fully available and flexible from Monday to Sunday, between 7am and 6pm. Location : Remote/WFHThe Associate, Corporate Card Services is accountable to provide exceptional service to BMO corporate credit card program administrators and/or corporate credit card cardholders by handling incoming inquiries to the Customer Contact Centre via all communication channels including electronic/online and telephone. As the main point of contact for card program administrators, this role is accountable to fulfill administration requests in accordance with approved procedures to meet the clients' business objectives.The Associate responds to inquiries regarding new and/or enhanced products or solutions. This role will also provide card program administrators with real-time support on using program tools and technologies and act as a liason between the corporate card client and various internal departments for issue resolution. The role is also accountable for pre-screening all requests to issue new corporate credit cards to ensure that they contain complete applicant information and supporting documentation in adherence to Anti-Money Laundering (AML) guidelines. ACCOUNTABILITIES: 85% Customer Service and Inbound Support Respond to incoming calls to the Customer Contract Centre from BMO corporate card holders and/or card program administrators, in a prompt, professional and efficient manner in accordance to service level agreement.Assist corporate customers and/or their designated administrator, with card set up, reporting hierarchy set up, putting in place proper program documentations and fulfill card request.Process corporate customer requests, including generating service requests in order to complete financial and non-financial transactions, accurately, within specified timeframes and in accordance with Bank policies and procedures.Proactively address and resolve any customer issue or concern during an incoming call, including investigating in BMO systems to understand the underlying root cause and escalate as required to resolve the issue or concern. Escalate complex or unresolved customer situations to the proper channel and ensure suitable follow up. Maintain current knowledge of the credit card industry, practices and trends and integrate into customer conversations in a professional manner and drive business results based on giving customers the right solutions.Adhere to all BMO policies and procedures during customer calls in order to minimize risk to the business and provide the customer with appropriate information as per established regulations. Perform any required documentation after the call is completed to ensure an accurate processing of any customer request.Use applicable technology and tools to facilitate an effective conversation with the customers.Assist clients in troubleshooting and resolving issues during deployment an ongoing use of products and services such as Spend Dynamics. 15% Operational Effectiveness Identify and escalate process improvement opportunities to increase efficiency and effectiveness of team and still maintain an exceptional level of service to the customer.Protect BMO assets by adhering to all applicable personal banking, commercial banking, investment and lending regulations, policies and procedures, regulatory requirements, process requirements and established risk guidelines.Maintain the confidentiality of both customer and Bank information to protect the customer and the Bank and to ensure compliance with Bank policies and procedures.Follow security and safeguarding procedures in accordance with Bank Policy and Procedure for the prevention of loss due to fraud, money laundering or defalcation; identify and report suspicious and other reportable transactions or patterns of activity that are suspected to be related to money laundering.Understand regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions, in accordance with Bank policies and procedures; take appropriate action.Understand risks and take appropriate actions as they relate to corporate products, including all documentation, and any other requirements to maintain operational integrity within BMO Financial Group. Knowledge and Skills :Completed high school education or equivalent work experience.Communication skills (verbal and written) (In-depth)Demonstrate conflict resolution skills (Working)Organizational awareness (Basic)Some success working in a similar and/or related sales and service environment (Basic)Some understanding of Risk Management and Compliance (Basic)Fully Bilingual French/EnglishComputer proficiency (Working) Salary :$35,000.00 - $52,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Bookkeeping / Accounts Manager - Abbotsford, BC
MWC Major Welding & Construction Ltd, Abbotsford, BC
Bookkeeping/ Accounts ManagerWe are a contracting firm in Abbotsford specializing in mobile welding & fabrication services. We are in search of a Bookkeeping/Accounts Manager. The ideal candidate will be enthusiastic, flexible, adaptable to change, open to new learning opportunities and above all possesses a great attitude.The position offers a broad range of accounting & administrative tasks from full cycle bookkeeping, payroll, Human Resources to Corporate & Project Administration. This position offers a great opportunity to increase responsibilities and to grow with the company. It is ideally suited for an individual with a minimum of five years bookkeeping/admin experience who is seeking a career in accounting/business administration.Requirements:• Five (5) years of full-cycle bookkeeping experience, preferably in a small business and/or project-based environment• Experience with QuickBooks and Dispatch/Customer Service software• Experienced with MS Office Suite and above average Excel skills• Fluent English• Willingness to learn and take direction• The ability to evolve and grow to meet the company's changing needs• Punctual, dependable and detail orientedPrimary Responsibilities:• Collections/Credit Applications – Monitor aging receivables and assist with collections when required• Government Remittances – Oversee government remittances, Source Deductions, Corporate Tax, PST, GST and WCB• Oversee and coordinate AR activities, audit monthly invoices and monitor aging AR.• Processing of payables. Print & match vendor packing slips & invoices. Audit charges and post A/P invoices. Organize & prioritize for payment• Process A/P cheque runs & update A/P projections (cash flow) schedule• Banking – Oversee and coordinate banking activities• Assist with timekeeping & processing of bi-weekly payrolls• Set up & admin for ‘New Hires’• Coordinate with sales and team meetings• Process HR enquiries from staff & external parties (Gov’t, WCB, ITAC, Safety Authority & others)• Process ROE (Records of Employment)• Health Benefit Administration & ReportingSecondary Responsibilities:• Answer & process incoming telephone calls• Assist with dispatch – Prep RFQ’s, Work Orders (Dispatch Reports). Dispatch labour & equipment.• Assist with research, sourcing & purchasing of consumables, materials & supplies• Assist with marketing, promotion & business development activities• Coordinate travel & accommodations for crews & mgmt.• File system development/maintenance• Miscellaneous accounting/admin tasks & special projects as they ariseBenefits/ Compensation:· Starting wage depending on experience· Extended health benefits after 3month probationary period· Flexible days and hours, 24-30 hours/ week
Vice President of Revenue Operations
TYM Business Consulting, North York, ON, CA
TYM Business Consulting provides its clients with the outsourced CFO, financial and accounting support they need to reach their financial goals effortlessly. Besides we provide ancillary services that guide our client’s existing team in the right direction, or fill in gaps where needed.TYM Business Consulting is looking for an experienced leader, a seasoned professional in sales and operation management, to take on the position of VP of Revenue Operations.Job duties and responsibilities:• Responsible for the global vision, strategy and execution of the overall operations and marketing function supporting all lines of business.• Lead the development and use of best-practice policies, practices, and tools that ensure effective project management, cross team communications and workflow• Plan and control budget, revenue, expenses, and sales reporting.• Build cross-functional relationships with all departments, coordinate their work.• Establish and direct marketing, finance, and service delivery teams to ensure the achievement of key financial performance objectives.• Lead the establishment of the annual budget in collaboration with the financial team and execute on annual operations and marketing strategy to increase growth under projected budget allocation.• Define and own sales key performance indicators (KPIs) to drive continuous improvement and innovation, ensuring that targets for profitable sales volume, and other initiatives are met.• Build relationships with C-level in enterprise customer/prospect organizations to ensure the company is their trusted advisor.• Direct investor relation activities including drafting impactful PR communications, providing insightful market data including but not limited to creating presentations and reports to support business needs.• Deliver tangible business results through effective management, clear and repeatable processes, and a systematic elimination of operational inefficiencies.• Identify potential project risks and develop plans to navigate them successfully.• Proactively lead and oversee demand generation activities, promoting customer awareness and engagement through successful sales campaigns and customer-centric initiatives.• Proactively mentor, develop, and inspire operations and sales teams, encompassing performance management, recruitment, training of new employees, including middle and senior managers, and fostering their career growth to deliver their best work.As an experienced professional, you will have:• 10 - 15 plus years of progressive leadership in Sales/Business Operations, with at least five years working at a senior level.• Bachelor’s degree in business, finance, economics or other related fields; an MBA would be an asset.• Strong business acumen and ability to solve complex business issues with relevant marketing solutions.• Experience leading diverse, cross-functional teams• Experience developing and executing on revenue-growth strategies• Experience negotiating large, complex contracts• Excellent negotiation skills and deep experience leading sales & key account negotiations• Exceptional communication and relationship building skills and ability to serve as an ambassador for the organization with a track record of hiring, leading, and training high-performance teams.• Excellent leadership skills with a passion for driving employee engagement and development with the innate ability to navigate change in a fast-paced and evolving environment.• Proven experience building communication strategies with a track record of success;• Strategic thinking with a deep understanding of market dynamics and trends.• Exceptional digital and analytical skills supported by sales/marketing management experience.• A track record of identifying, recruiting, and developing top talent; ability to identify team member skills and capabilities and put them in roles that enable them to shine by maximizing their strengths and developing their opportunity areas.• Start-up experience and entrepreneurial background is preferred.Terms of employment:Permanent, full time: 35 hours / weekAnnual income: $155,500 ($85.47/ hour)
Marketing Specialist- Infrastructure, Government & Healthcare- 12 month Contract
KPMG,
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. As part of KPMG's National Marketing team, the Infrastructure, Government & Healthcare (IGH) Marketing Specialist will work with the IGH Senior Marketing Manager to support the delivery of high impact multi-channel marketing campaigns including content marketing and thought leadership, internal and external communications, digital and social marketing, webcasts, email marketing list coordination, CRM management, client-facing events and sponsorships and other marketing activities. This is an excellent opportunity for a strong, tactical, self-starter who is interested in further developing their strategic marketing skillset. What you will do Support the Senior Marketing Manager to execute the national IGH marketing plan Coordinate the rollout of high-profile IGH campaigns and programs, both internally and externally Proactively maintain a focus on marketing projects, and identify and provide recommendations for improved efficiencies Assist in the production of marketing collateral, webcasts, email campaigns, web content and social media campaigns with in-house creative and digital marketing teams Support specific events, including event management logistics-critical path development, invitation development and distribution, registration management, list management/creation, distribution of follow-up reports and other related support as needed Collaborate with in-house digital marketing team to maintain website, drive social media content and aspects of our marketing campaigns and programs Collaborate with marketing colleagues from across the firm to develop cross-functional/industry marketing content and campaigns Create, develop and manage content for our internal portals Research as well as coordinate and gather information necessary to develop presentations, fact sheets, and other marketing collateral, as required Participate in initiatives to help advance collaboration across functions, industries, and regions to share and leverage best practices and enhance overall marketing efficiencies Deliver reporting for key marketing activities and provide recommendations for improvement What you bring to the role 2 to 3 years' experience in marketing in a national or global organization Post-Secondary education, preferably in marketing, business and/or communications Strong digital marketing and social media expertise demonstrated in a professional environment Superior project management skills-must be able to manage multiple projects in a fast-paced, deadline-driven environment Must be a highly detail-oriented, organized, self-starter who is eager to develop professionally Exceptional written and verbal communication skills Creative thinker with a passion marketing and branding Must be a team player and an active participant and contributor to marketing meetings Has the confidence to provide information, support and recommendations to senior marketing leads Experience with virtual/in-person events an asset Curious and motivated to continuously learn Excellent collaboration, teamwork and interpersonal skills This position requires written and oral fluency in English. The successful candidate may be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate may be required to create, interpret and/or apply policies, practices, laws and and/or regulations during the regular course of their employment. KPMG BC Region Pay Range Information The expected base salary range for this position is $53,000 to $79,500 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . This is a remote/hybrid position. #li-remote Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Group Product Manager -Home Financing, Capital Funding & Liquidity
BMO,
Application Deadline: 10/12/2024Address: 33 Dundas Street WestJob Family Group:Customer SolutionsThe Group Product Manager, Home Financing will primarily be responsible for managing the P&L for the products within the Home Financing line of business, with a focus on capital, funding and liquidity implications of the business to the enterprise while building product systems to enable new ways to ROE for the business. The group product manager will ensure business plan expectations are achieved with additional focus on product design, strategy, customer experience, efficiency, compliance, innovation, continuous improvement and risk management. This position will serve as an effective liaison with senior leadership, finance, corporate funding, risk capital and capital markets teams to develop strategies that will optimize the profitability of BMO Home Financing portfolios. One key part of the role will be to oversee and integrate an advanced level view of how Home Financing products can be optimized using leading industry specific corporate funding and securitization programs. These include optimizing for and executing on securitization dimensions, liquidity and capita benefit specific opportunities. Experience working with Treasury/corporate funding strategies and managing the integration of Treasury/corporate funding knowledge with Retail products is required. Key AccountabilitiesFosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Makes HF product strategy and new initiative recommendations to senior leaders, based on an in-depth understanding of the business/group as well as treasury(funding/liquidity/capital) objectives. Designs, implements, manages, and enhances a single product or suite of products throughout the product lifecycle. Core focus will be on external HF portfolio as it relates to will be on capital/funding optimization. Leads the execution of strategic initiatives to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentOversees the development of business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Designs and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.Strong experience with consumer / commercial credit applicable to retail and business financing products.Desirable to have an experience in corporate funding, capital management or other treasury functionsStrong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management.Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depthRelationship management - in-depthCapital, funding and liquidity management - goodAnalytics and reporting - in-depthProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert. Salary :$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.