Overview of salaries statistics of the profession "Director Of UX Design in Canada"

The Children’s Cottage Society is a charitable agency established in Calgary in 1986. The Society’s mission is “Building strong children and safe nurturing families through prevention programs and support services” and our vision is “Resilient children blossom in healthy families.”Reporting to the Director of Development, the Communications Coordinator will facilitate the implementation and development of communications strategies for the Children's Cottage Society’s current programs, community presence, and operational needs as well as supporting the communication needs of the annual funding and current capital campaign. This individual will be the primary person responsible for the development and execution of the Communications strategy and work plan. Activities will include but not be limited to the production of graphic design and marketing materials, communications including written articles/blogs, website content, program guides, newsletters, etc. The successful candidate will balance the hours of work between daily communication activities and capital campaign-related activities. Major Responsibilities:CommunicationsProvide organizational guidance to all staff to ensure established branding guidelines for the Society are followed. Review appropriate internal and external, communication materials to ensure messages are consistent and adhere to branding.Develop, monitor and evaluate communications strategies and campaigns.Write, produce and distribute marketing and communication materials, including, but not limited to; Annual Reports, Impact Reports, donor recognition materials, videos, banners, program flyers, brochures, advertisements, training materials, and recognition items.  Responsible to maintain and design all print materials, including, but not limited to; brochures, parent information, newsletters, business cards, annual reports.Responsible for photography relative to events and the proper filing of pictures.Participate actively in the development, coordination, and implementation of fund development materials.Support and encourage front line staff in connecting clients and their stories for sharing with the public.Website/Social MediaMaintain, maximize, and track website impact, including content creation and working with the webmaster to update and implement improvements as needed.Responsible to ensure that all social media forums are current and have daily and regular posts. Monitor the success of website/social media through analytical tools ensuring that this knowledge is used toward continuous improvements.Community Relations Coordinates planning, preparation, evaluation, and data collection for public awareness events/opportunities.  Work with agency leadership/volunteers to train and develop “ambassadors” to speak on behalf of the Children's Cottage Society.Attend and speak at agency and community events. Media RelationsDevelop and maintain media relationships including building and maintaining a media database, media monitoring and reporting.Responsible for writing and distributing press releases, media advisories, backgrounders, fact sheets, articles, key messages, speeches, PSA’s, media pitches and coordinating requests.Coordinate media relations with fund development regarding events.Qualifications:Post-secondary education required in Communications, Public Relations or MarketingMinimum of 5 years of experience. Proficient skills with Adobe Creative suite of tools (Photoshop, InDesign, Illustrator, Premiere Pro)Proven skills and experience with website maintenance including CMS, HTML and UX.Proven PC skills and experience with Microsoft Office suite of tools.The ability to work independently on several projects concurrentlyDemonstrates excellent communication, organizational and creative thinking skills.Enjoys and is proficient in social media communications.Exceptional organizational and time management skills.Action-oriented; a strong and efficient problem solver and able to make appropriate decisions and take action when needed.Strong attention to detail.Strong, creative writer with strong knowledge of CP Style.Positive attitude and ability to be a team player with an attitude of service.Able to work independently in a small, hands on work environment.Positive attitude to work with students and with volunteersAble to clearly articulate messages in written and verbal communications.Display integrity, objectivity, confidence and commitment to excellence.Experience and comfort in public speaking and presentations.Must successfully complete a Criminal Record Check and Child Welfare Clearance Check.Please send a cover letter and resume quoting Competition #CC2021: [email protected]Application Deadline: Until successful candidate is recruited We appreciate the interest of all applicants however will only contact those invited for an interview.For more information about the Children’s Cottage, please visit: www.childrenscottage.ab.ca  

Location: BC (Vancouver-GVA) and ON (Toronto - GTA) Job Type: Full Time myWork Options: In-person, Hybrid Starting Salary Range: $106,800 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? As a member-centric design practitioner, you will partner with internal stakeholders across the organization, demonstrating the value of experience design while ensuring that end-to-end experiences and associated design concepts are created based on insights and support the execution of the corporate strategy. Reporting to the Director, Member Experience Design, the Senior Member Experience Design Manager is a collaborative leader who will promote and advance the practice of experience design throughout Coast Capital. Drawing on best practices in service design (SD) and user experience design (UX), the successful candidate will be responsible for planning and leading all aspects of design projects focused on understanding and fixing end-to-end experiences based on an assigned portfolio of customer journeys. What you'll get to do: Contributes to project scoping conversations and creates and builds end-to-end project plans in consultation with internal stakeholders Prepares and manages detailed work plans Leads the day-to-day implementation of design projects and initiatives Participates in the management and promotion of the Coast Capital Journey Management system through day-to-day project work Acts as a subject matter expert in service design, journey mapping, co-design and prototyping areas. Stays on top of and appropriately draws upon best practices in human-centred design Learns new design software and tools to support day-to-day design work as required Coaches peers on key aspects of human-centred design (e.g., how to create a journey map or do research synthesis) Plans, manages and facilitates remote, in-person and asynchronous member and internal stakeholder workshops (e.g., alignment, validation sessions, co-design workshops etc.) Plans, manages and visualizes a variety of strategic design artifacts, including journey maps, service blueprints, user flows, and personas intended for a variety of audiences, including operational and implementation teams and senior executives. Upload design assets to the Journey Management platform using the standardized workflow and taxonomy. Plans and presents design concepts, research insights and strategies to a variety of stakeholders across the organization Plans and oversees the execution and synthesis of secondary research activities, including desk research, literature reviews, and service audits. Creates and implements research synthesis strategies (e.g., affinity mapping and thematic analysis) to code data and identify relevant user insights, pain points and opportunities Creates detailed digital and analogue design prototypes and documentation (e.g., web interfaces, business models, service concepts, value propositions, and sketches) using a variety of design tools, including Sketch, Adobe Creative Suite, Figma, Confluence, Miro Collaborates across teams and departments to socialize work, seek out feedback, and assess the feasibility of concepts Who are we looking for? Bachelor's Degree/Specialized Certification in Service Design, Industrial Design, Business, or related field A minimum of 7+ years experience working in service design, experience design, CX strategy, and product strategy in an agency, in-house environment, or a closely related field is required. A detailed portfolio of previous design projects that demonstrates a deep understanding of how to improve end-to-end experiences. An understanding of the nuances of the financial services sector and the unique regulatory requirements faced by credit unions would be an asset, as well as an understanding of the concept of Journey Management. Demonstrated track record of planning and leading complex design projects from beginning to end that involve multiple stakeholders Strong oral, written, and visual communication skills, with an ability to prioritize relevant information and tailor it to the level and experience of the audience Deep understanding of service design and human-centred design methodologies and techniques, with a particular emphasis on the technical aspects of implementation Ability to lead and conduct member-facing qualitative research confidently and professionally Excellent critical thinking skills needed to synthesize information and research into compelling storytelling artifacts A visual thinker who can communicate ideas to audiences in an empathic and user-friendly format Skilled at producing high-quality and detailed design artifacts such as journey maps, service blueprints, and personas Capable of building 2D, 3D, and 4D experience prototypes using a variety of industry platforms and software, including Figma and Adobe Creative Suite Organized and capable of facilitating workshops with confidence Skilled at quickly learning new programs to support day-to-day work, providing clear and insightful feedback to designers of differing skill levels, and justifying design decisions with evidence A self-directed leader who is calm under pressure and can exercise sound judgment in ambiguous situations An empathic team player who proactively builds relationships with colleagues and can influence outcomes across the organization A systems thinker who can connect the dots across bodies of work, parts of the organization, and strategic priorities Problem solver who is resourceful, action-oriented, and skilled at navigating conflicts that arise in self-organizing teams Organized and detail-oriented Tenacious and persistent when it comes to getting work done - even under challenging circumstances Committed to the principles of equity, diversity, and inclusion Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Job SummaryJob DescriptionWHO ARE WE?Houseful is on an ambitious mission to help Canadians confidently own their home. We help consumers start their journey towards home ownership and navigate decisions with confidence. We provide digital experiences, education, a team of professionals, and the core products needed to become empowered to buy and own a home.WHAT IS THE OPPORTUNITY?Houseful is looking for an experienced design leader with a track record of building and shipping successful consumer digital products to fill the position of Director of Product Design. This person will have a direct reporting line to the chief product officer of Houseful, manage a team of product designers, and is ultimately responsible for customer experience across all modes of engagement with Houseful customers.The ideal candidate is comfortable contributing to product strategy at a high level, setting and executing towards a vision for customer experience, bringing together the collective creativity and solutioning power of stakeholders across the organisation, driving buy-in and alignment, and partnering with product management, engineering, and marketing to execute towards that vision and strategy. This person is also comfortable rolling up their sleeves, supporting Houseful with whatever is required whenever necessary. As the Houseful organization and services scale, this person will continue to advocate for the design team and support the growth of our design team members.WHAT WILL YOU DO?Be a key member of the Houseful product leadership team with a bias towards action, helping the business efficiently diagnose customer centric problem spaces, formulate strategies, and drive execution through the product development process.Collaborate with houseful product managers, engineers, marketing, and operations, to bring new product and service experiences to life and nurture them.Drive and maintain a cohesive and high quality customer experience across multiple products and services.Serve as a player-coach to continuously up-level designers and processes, including career management, all while driving experience vision, strategy and supporting execution.Nurture and advocate for a culture of customer centricity across the Houseful business.WHAT DO YOU NEED TO SUCCEED?Excellent communication skills; The ability to connect with technical and non-technical audiences and effectively communicate why and story tell.Overarching technical and hands on experience in both the Product Design and User Experience domains, including best practices and tools for startup cultures.A love of advocating for, coaching and developing the skills of your team, and an organised approach to their career development.Mastery of diagnostics of customer problems and how that drives solutioning and innovation of customer experiences. Examples of skills are leading design thinking exercises, journey mapping, service blueprints, commissioning and coordinating customer research, user testing, and using customer behaviour data to uncover user experience problems.Confident and proactive in driving and facilitating collaboration and relationship building.Healthy curiosity and a relentless and infectious pursuit of learningSelf motivation to continuously map competitive experiences and emerging best experience practices, tools, and processes.Comfortable moving quickly and with ambiguity, and the intuition to know when enough is known to take decisive action to move forward.An all in attitude and approach doing whatever it takes to make a product and business idea succeedMust Haves:7+ years of digital product design experience or a similar role3+ years in a senior leadership role contributing to product strategy and managing designers and creative team members2+ years in an agile, lean execution environmentDeep knowledge in at least 6 of the following areas of design: UX/Interaction Design, UI/Visual Design, Understanding Human Behaviour, Business and Product Strategy, Design Thinking, Accessibility and Inclusive Design, Strategic Thinking, Systems Thinking, UX Research, Analytics, Usability Testing, Prototyping, Storytelling, Information Design, Information Architecture, Design Systems, Growth DesignBA/BS degree in Design (e.g., HCI, Interaction, Graphic, Visual Communications, Product,Industrial Design) or a related field or equivalent experience Portfolio / Case Studies with recent work samplesNice-to-haves:Experience in proptech or fintechs or startups leading digital financial product developmentExperience with multimodal experiences that combine digital and human powered experiencesExperience with 2-sided marketplaces where consumers find service providers or products.Experience in creating digital experiences that connect customers with industry experts(e.g., Advisors, Customer Support) across various platformsExploratory work with new AI-driven tools that supplement or augment the work of designers, researchers, and/or developers.Exploratory work with AI driven customer experiencesWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-hybrid#LI-POST#TechPJJob SkillsAdditional Job DetailsAddress:20 KING ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-03-11Application Deadline:2024-05-14Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team is responsible for the entire vision of a technical system to solve a specific purpose. We are comprised of individuals with a focus in Business, Information, Application / Solution and Infrastructure Architecture. Meaningful work you'll be part of As a Microsoft Senior Solution Architect , y ou'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • S olution vendor purchase d solutions and integrate them in PwC environment as well as help with imports from other territories • Solution the development of projects executed by our d evelopment teams and oversee and assess the development executed by Vendor's teams • Design applications or services within the organization • Collect and/or clarify existing business requirements • Actively support the implementation and execution of the processes for the definition, maintenance, and compliance management of the e nterprise a rchitecture • Execute periodical code reviews • Shape and deliver digital products to meet and exceed clients' expectations • Proactively assist the Enterprise Architects and the Director of Architecture in assessing technology solutions • Be actively involved in planned or unplanned business development activities to help identify and research opportunities on new/existing clients • Supervise and support Vendor's developers in the context of projects • Continue to improve internal development and design techniques and maintain documentation up to date • Continue to develop internal relationships and developing your PwC brand • Continue to grow personal skills in alignment with the Company and P&T Strategy Experiences and skills you'll use to solve • Strong hands-on experience with Azure Services • Cloud-ready architectures utilizing infrastructure and platform cloud services for Azure • Service-oriented, event-driven microservices architectures • Web/ Mobile architecture stacks • Persistence such as RDBMS/NoSQL (MS SQL, Mongo DB) data stores and appropriate use cases • Rapid-prototyping workflows and development tools • Containerization, and experience in using Docker and/or Kubernetes • DevOps such as CD/CI, virtualization, automation, continuous integration • Experience with software development tools and defect tracking systems like JIRA, Azure DevOps • Experience with automation testing tools (Selenium, JMeter, SoapUI, P ostman ) • Working with high level UX principles such as user stories, persona building, prototype/prototype development approaches and information architecture and customer/product research methodologies • Experience with Agile methodologies • Extensive hands-on experience with Azure Open AI Service, Microsoft Copilots, Microsoft Fabric, Azure Databricks , .NET, .NET Core, MVC, Azure Cloud, Azure Functions and Logic Apps, Azure Integration Services, LINQ, MS SQL Server, Entity Framework, Angular, GitHub, Azure DevOps, Bootstrap, JQuery • RPA, Asana, Data Analytics Tools ( Alteryx, Power BI), BizTalk, React js , Big Data / Analytics / AI tools is nice to have • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in. We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team is responsible for the entire vision of a technical system to solve a specific purpose. We are comprised of individuals with a focus in Business, Information, Application / Solution and Infrastructure Architecture. Meaningful work you'll be part of As an Enterprise Application Architect , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Develop b aseline and t arget d escription for the a pplication a rchitecture, to the extent necessary to support the a rchitecture v ision, t arget b usiness a rchitecture, and t arget d ata a rchitecture • Perform gap analysis and r esolve i mpacts a cross the a rchitecture l andscape, working closely with stakeholders • Develop and maintain an a pplication a rchitecture and • Create, review, validate and apply architecture principles • Work with a pplication vendors on selecting the best secured integration approach for leveraging the firm's data. • Be a m ember of the Architecture Review Board process • Build architecture artifacts from both nonfunctional and business requirement • Actively support the implementation, and execution of the processes for the definition, maintenance, and compliance management of the e nterprise a rchitecture • Identify opportunities to scale efficiencies and new ways of working across the firm • Proactively assist Enterprise Architects and the Director of Architecture in assessing technology solutions • Support Vendor's developers in the context of projects • Continue to improve our internal development and design techniques and maintain our documentation Experiences and skills you'll use to solve • Extensive hands-on experience in Enterprise Architecture • Bachelors or Masters degree in Computer Science or Engineering • Solutions Architect or Developer Azure/Google Cloud Platform or Amazon Web Services certifications preferred • TOGAF certified preferred • Cloud-ready architectures utilizing infrastructure and platform cloud services for Azure, AWS, GCP • Service-oriented, event-driven and microservices architectures • Web/Mobile architecture stacks • Previous experience designing, building, deploying, and supporting enterprise level applications with a cloud first approach • Knowledge of GenAI technologies is highly desirable: LLM models (GPT-4, ChatGPT, Gemini, Llama, etc.), Agent Orchestration Frameworks (Semantic Kernel and LangChain), Vector Databases (Azure AI Search, etc.), Retrieval Augmented Generation, Azure OpenAI Services, AWS Bedrock, Google Vertex AI, Microsoft Copilots, etc. • Persistence such as RDBMS/NoSQL (MS SQL, Mongo DB) data stores and appropriate use cases • Experience with software development tools and defect tracking systems like JIRA, Azure DevOps • Working with high - level UX principles such as user stories, persona building, prototype/prototype development approaches and information architecture and customer/product research methodologies • Experience with Agile methodologies • Extensive hands-on experience with Azure Cloud, Azure Functions and Logic Apps, Azure Integration Services, Azure Open AI Services, Microsoft Copilots and e xposure to the a rchitecture tools such as LeanIX , ArchiMate • GCP, AWS, RPA, Asana, Microsoft Fabric, Azure Databricks are nice to have Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more a bout our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

COMPANY OVERVIEW: The Globe and Mail is a national icon and one of Canada's most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we've garnered international acclaim for our data visualization, design, and creative storytelling. We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees' growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges. No matter your position at The Globe, you'll be an integral part of an organization dedicated to making a positive difference in Canada. Join us. POSITION OVERVIEW: The primary objective of the Head of Revenue Optimization is to champion the maximization of commercial revenue across our portfolio of media assets (Digital, Branded Content/Brand Partnership, Print & Ancillary products). In addition, the Head of Revenue Optimization will support our Agency & Enterprise account contract optimization process and provide revenue management support to our SMB and Branch sales teams. The successful candidate will provide revenue and performance related intelligence/insights, data and reporting on all aspects of our media portfolio. Additionally, the candidate will provide business insights and support to internal clients in Advertising Sales as well as with other departments such as UX, Finance, and Data. This position will also play a key role in driving digital site optimization, and be an integral part of our budget, planning and forecasting processes. RESPONSIBILITIES: Work collaboratively with Sales, Commercial Data, Media Strategy, Product/Innovation and Content Studio teams to develop: Agency/Consortium & Enterprise Account revenue optimization models, and Pricing strategies to drive single & cross-platform advertising opportunities. Maximize revenue through the utilization of statistical data and market intelligence to recommend pricing, product mix optimization, and future selling strategies across the breadth of our advertising products. Participate in the development of business plans, product plans, revenue budgets and forecasts. Provide Group Client Directors/Managers and Product Managers with insight driven reports in which to make informed decisions related to pricing, inventory/yield management, and other key revenue variables (KPI's). Effectively monitor inventory utilization levels across our print, digital and ancillary products, and recommend appropriate rate adjustments. Recommend enhancements to revenue reporting in order to provide greater transparency, utility and accountability, including: Working with cross-functional team of business owners - to refine key performance indicators and develop relevant reporting templates accordingly. Working with business owners to develop reports to track advertising business, develop revenue reports, and provide input to and update forecasting models. Managing the Digital Revenue Analyst in order to develop automated reporting dashboards to aggregate and analyze performance against. Participate in and where required lead key projects/initiatives, including the development of revenue forecasting models on new products and existing product re-designs, and advertising impact modelling tied to subscription paywall and registration strategies. Drive operational efficiencies through process adjustments. Perform in-depth ad-hoc analysis as required and incorporate into ongoing reporting processes where necessary QUALIFICATIONS: 3-4 years of experience in Forecasting top line revenue 3-4 years of experience in Pricing in Digital ad space Strong Data Management and Problem Solving skills Strong Negotiation Skills Business acumen-able to intuit rationale behind reporting requests as well as provide insight and intelligence into results, for own baseline understanding of request, checking of quality of information, as well as value to business owner. Systems experience with digital ad serving technology (GAM/Adbook/SSPs etc). Systems experience with publishing platforms (SAP/BW preferred) Extensive experience with Microsoft Office Suite (Word, Excel, Powerpoint and Access). Self-guided individual with an exceptional attention to detail. Proven ability to work in a daily fast paced environment with an emphasis on meeting deadlines. Ability to understand technical documents related to Ad tech Possesses ability to interpret and extrapolate vague requirements into a defined set of source data and reporting outputs. Collaborative style; works well with others. Strong oral & written communication skills WHY CHOOSE THE GLOBE: The Globe's mission is to deliver essential content - news, information, analysis and insights - for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability. As Canada's most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us. WE OFFER: Competitive compensation to ensure we hire, retain and reward team members Hybrid work environment that promotes work-life balance Generous vacation and flexible work arrangements Parental leave top-up Competitive health and dental benefits Defined Benefit pension plan Annual wellness subsidy On-site chiropractor and registered massage therapist Employee and family assistance program Free digital subscription to globeandmail.com and 40% off other Globe products Education assistance for external training courses SUPPORTING YOUR GROWTH: We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values. There are lateral and upward advancement opportunities for rewarding and developing careers. We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing. We support continuing education and provide both internal and external opportunities for training and development. VACCINATION POLICY: All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked. THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACE The Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work. The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Application Deadline: 06/30/2024Address: 33 Dundas Street WestJob Family Group:TechnologyPrioritizes and supports the work of customer-facing and/or internal platforms. Tracks and maintains platform health scores as well as adoption rate. Manages the stability, accessibility, scalability, security and support innovation of the platform. Coordinates the activities of technology, design, security and marketing, to develop platform strategies, roadmaps, and execution. Manages the relationship with vendors for support, compliance, license tracking and any other needs.Builds relationships with and works with stakeholders to understand the platform vision, align and deliver on the roadmap.Documents business rules, functional/technical specifications, and process interpretations for assigned applications, process flows, systems, and business solutions.Analyzes platform data to drive and implement optimizations.Undertakes prioritization of work of a component or group of components that are used by customers/end users.Understands the competitive and strategic position of the organization, in order to deliver best-in-industry products.Ensures compliance with service and support agreements and standards.Manages technical requirements e.g. APIs and other platform components with a focus on security and resilience to protect end-users.Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.Influences how teams/groups work together.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.Communicates abstract concepts in simple terms.Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.Anticipates trends and responds by implementing appropriate changes.Broader work or accountabilities may be assigned as needed.Qualifications: Advanced level of proficiency: New product development.User interface and user experience (UI/UX) design.Cybersecurity and privacy concepts, principles and solutions.Learning Agility.Creative thinking.Emotional agility. Expert level of proficiency: System design and implementation.Application programming interface (API) management.Product design.Test driven development.Devops.Agile environmentData collection and analysis.Cloud computing (AWS)Building and managing relationships.Product management.Value propositions.Continuous improvement management.Complex Problem Solving.Verbal & written communication skills.Analytical and problem solving skills.Collaboration & team skills; with a focus on cross-group collaboration.Able to manage ambiguity.Data driven decision making.Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Seasoned expert with extensive industry knowledge.Technical leader viewed as a thought leader for innovation.Compensation and Benefits:$113,900.00 - $211,800.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 06/30/2024 Address: 33 Dundas Street West Job Family Group: Technology Prioritizes and supports the work of customer-facing and/or internal platforms. Tracks and maintains platform health scores as well as adoption rate. Manages the stability, accessibility, scalability, security and support innovation of the platform. Coordinates the activities of technology, design, security and marketing, to develop platform strategies, roadmaps, and execution. Manages the relationship with vendors for support, compliance, license tracking and any other needs. Builds relationships with and works with stakeholders to understand the platform vision, align and deliver on the roadmap. Documents business rules, functional/technical specifications, and process interpretations for assigned applications, process flows, systems, and business solutions. Analyzes platform data to drive and implement optimizations. Undertakes prioritization of work of a component or group of components that are used by customers/end users. Understands the competitive and strategic position of the organization, in order to deliver best-in-industry products. Ensures compliance with service and support agreements and standards. Manages technical requirements e.g. APIs and other platform components with a focus on security and resilience to protect end-users. Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO. Influences how teams/groups work together. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems. Communicates abstract concepts in simple terms. Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives. Anticipates trends and responds by implementing appropriate changes. Broader work or accountabilities may be assigned as needed. Qualifications: Advanced level of proficiency: New product development. User interface and user experience (UI/UX) design. Cybersecurity and privacy concepts, principles and solutions. Learning Agility. Creative thinking. Emotional agility. Expert level of proficiency: System design and implementation. Application programming interface (API) management. Product design. Test driven development. Devops. Agile environment Data collection and analysis. Cloud computing (AWS) Building and managing relationships. Product management. Value propositions. Continuous improvement management. Complex Problem Solving. Verbal & written communication skills. Analytical and problem solving skills. Collaboration & team skills; with a focus on cross-group collaboration. Able to manage ambiguity. Data driven decision making. Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Seasoned expert with extensive industry knowledge. Technical leader viewed as a thought leader for innovation. Compensation and Benefits: $113,900.00 - $211,800.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Qui sommes-nous ? Tink, c'est bien plus qu'une agence numérique : nous sommes une communauté de gens passionnés, dynamiques et innovants à Montréal, prête à relever les défis les plus ambitieux.En tant que la plus grande agence numérique indépendante à Montréal, nous avons une vision audacieuse pour l'avenir et une passion pour concrétiser les projets numériques les plus ambitieux.Chez Tink, nous comprenons que ta vie ne se limite pas à ton travail. C'est pourquoi nous mettons un point d'honneur à t'offrir un équilibre entre vie professionnelle et personnelle. Nous croyons en toi et en tes aspirations, et nous sommes là pour t'aider à les réaliser. Ton bien-être est notre priorité, et nous mettons tout en œuvre pour créer un environnement de travail stimulant et épanouissant.En rejoignant Tink, tu intègres bien plus qu'une entreprise : tu rejoins une équipe formidable où chaque membre compte. Nous sommes fiers de notre culture d'équipe solide et collaborative, où chacun apporte sa pierre à l'édifice. Chez nous, il y a une place pour toi, avec tes talents, tes idées et ta personnalité unique.Rejoins-nous chez Tink, et ensemble, construisons un avenir numérique brillant.Ce que nous recherchons :Notre guilde d’analyse recherche un/une Responsable Produits (Product Owner), capable de lire dans les pensées du client pour prédire ses besoins et les exprimer simplement à une équipe aux spécialités diverses.En tant que Product Owner, tu agiras à titre de pierre angulaire sur les différents projets auxquels tu participeras. Tu seras le collaborateur de premier plan du gestionnaire de projet, un travail en synergie pour mener à bon port les projets sur lesquels tu œuvras. Tu auras principalement un rôle de facilitateur auprès des équipes de conception (UX, UI) et de réalisation (développement, QA) des projets, ainsi qu’un rôle de rédacteur de spécifications.Tu seras la personne qui s’occupera de l’étendue et des requis du projet. Tu devras être très à l’aise face à un client et en mesure de le guider dans ses choix.Si tu aimes relever des défis et que tu possèdes d’excellentes aptitudes pour travailler sur plus d’un projet à la fois, si la coordination des équipes de travail te motive et que tu communiques aussi bien en français qu’en anglais, ce poste est tout désigné pour toi.Rejoins notre équipe de Responsable Produits (Product Owner) pour nous aider à broder le fil d’Ariane qui nous mènera à la sortie du labyrinthe.Tâches et responsabilités du poste :Tu auras l'opportunité de :Être le gardien de la portée fonctionnelle du projet ;Représenter les intérêts de nos clients face aux équipes de conception et de réalisation à l’interne ;Faire la cueillette des requis fonctionnels et applicatifs auprès des clients ;Rédiger des spécifications fonctionnelles (principalement dans les plateformes Confluence et JIRA) ;Élaborer et schématiser des flux fonctionnels ;Gérer des carnets de produits (backlogs), organiser la chronologie du développement des produits et documenter des récits (user stories) selon la philosophie de projet Scrum/Agile, et ce dans la plateforme JIRA ;S’assurer que les requis fonctionnels exprimés par le client sont toujours en adéquation avec ceux documentés dans le cahier des exigences et/ou l’offre de service ;Assurer le maintien de la compréhension des requis auprès des UX, UI, développeurs et spécialistes en assurance qualité ;Participer activement aux diverses cérémonies Scrum/Agile ;Négocier des changements sur les requis et l’étendue de projet avec le client et l’équipe interne de projet ;Présenter / animer de sessions de travail avec les clients (présentation d’analyses, formation, démos, etc.).Qualifications et caractéristiques requisesPour réussir dans ce rôle, tu devras avoir :Un minimum de 5 ans d’expérience pertinente dans un poste similaire ;Compréhension du cycle de développement, des défis techniques et complexités associées au développement web ;Bilingue (français-anglais / parlé-écrit) ;Bonne capacité de rédaction ;Bonne organisation et planification de ton travail ;Une connaissance des logiciels de la suite Atlassian (notamment Jira et Confluence), un atout important ;Une connaissance de la plateforme Shopify est aussi un atout ;Un diplôme universitaire en technologie de l’information ou autre expérience pertinente.Ce que nous offrons :Salaire concurrentiel;Semaine de 37,5 h avec un horaire flexible;Mode de travail hybride;Horaire d'été;Vacances et congés de maladie payés;Assurances collectives;Contribution à un REER collectif;Accès à un gym gratuit;Télémédecine et programme d’aide aux employé(e)s;Clientèle de renom et projets de grande envergure;Technologies variées et modernes;Possibilité d’évolution de carrière;Remboursement d’activités de formation et de perfectionnement;Évènements et activités sociales;Collègues d'expérience et champs d'expertise variés.--english_version--Who are we? Tink is much more than a digital agency: we are a community of passionate, dynamic, and innovative individuals in Montreal, ready to tackle the most ambitious challenges. As the largest independent digital agency in Montreal, we have a bold vision for the future and a passion for realizing the most ambitious digital projects.At Tink, we understand that your life is not limited to your work. That's why we make it a priority to offer you a balance between work and personal life. We believe in you and your aspirations, and we are here to help you achieve them. Your well-being is our priority, and we strive to create a stimulating and fulfilling work environment.By joining Tink, you become part of more than just a company: you join an amazing team where every member counts. We are proud of our strong and collaborative team culture, where everyone contributes their unique talents, ideas, and personality.Join us at Tink, and together, let's build a bright digital future.What we're looking for:Our guild of analysts is looking for a Product Owner who’s able to read the minds of our clients to predict their needs and then translate them to a team of different experts. Join us and together we can carve a path through the jungle! You get bonus points if your investigative skills would put Sherlock Holmes to shame!As a Product Owner, you will be the cornerstone of the various projects assigned to you. For instance, you will be the project manager’s main ally and will work in close collaboration with them. Your main role will be to act as a facilitator for UX and UI design teams as well as the development and QA teams. You will also be in charge of writing specifications. In sum, you will be called upon to take part in myriad projects and will answer to the Analytics and Specifications Department Director.As a Product Owner at Tink, you represent the interests of our clients within internal design and development teams. You will be the guardian of the project’s scope and requirements. You will also be a functional analyst who will have to document specifications for the design and development teams. You will be aware of emerging technologies and have a very good grasp of the web and its challenges. You will also be very comfortable interacting with clients and be able to guide them in their choices.If you like taking on challenges and you feel at ease working on several projects at once, if coordinating teams appeals to you and you are bilingual (French and English), this position is for you.Job Tasks and Responsibilities:You will have the opportunity to:Serve as the keeper of the project's functional scope;Represent the interests of our clients to the internal design and implementation teams;Collect functional and applicative requirements from clients;Write functional specifications (primarily on the Confluence and JIRA platforms);Develop and illustrate functional flows;Manage product backlogs, organize the product development timeline, and document user stories in accordance with the Scrum/Agile project philosophy, all within the JIRA platform;Ensure that the functional requirements expressed by the client are always in alignment with those documented in the requirements document and/or service offer;Maintain understanding of requirements among UX, UI, developers, and quality assurance specialists;Actively participate in various Scrum/Agile ceremonies;Negotiate changes in requirements and project scope with the client and the internal project team;Present/lead work sessions with clients (analysis presentations, training, demos, etc.).Required Qualifications and Characteristics:To succeed in this role, you will need to have:A minimum of 5 years of relevant experience in a similar position;Understanding of the development cycle, technical challenges, and complexities associated with web development;Bilingual (French-English / spoken-written);Good writing skills;Good organization and planning of your work;Knowledge of Atlassian suite software (especially Jira and Confluence) is a significant asset;Knowledge of the Shopify platform is also an asset;A university degree in information technology or other relevant experienceWhat we offer:Competitive salary;37.5-hour workweek with a flexible schedule;Hybrid work mode;Summer schedule;Paid vacation and sick leave;Group insurance;Contribution to a collective RRSP;Access to a free gym;Telemedicine and employee assistance program;Renowned clients and large-scale projects;Various and modern technologies;Career advancement opportunities;Reimbursement of training and development activities;Events and social activities;Experienced colleagues and diverse fields of expertise. A minimum of 5 years of relevant experience in a similar position; Understanding of the development cycle, technical challenges, and complexities associated with web development; Bilingual (French-English / spoken-written); Good writing skills; Good organization and planning of your work; Knowledge of Atlassian suite software (especially Jira and Confluence) is a significant asset; Knowledge of the Shopify platform is also an asset; A university degree in information technology or other relevant experience

Job SummaryJob DescriptionWhat is the Opportunity?As the Website & Digital Content Manager (Publisher), you will play a crucial role in enhancing RBC's internal online and email presence, aligned with Corporate Communications' vision to be recognized as a centre of excellence, to engage our internal audience through timely, visually appealing content delivered to an exceptional standard.Please note that the location for this position is Toronto. This position requires a hybrid working arrangementWhat will you do?Work with content providers and RBCnet editorial to publish content on RBCs award-winning enterprise intranet (RBCnet), digital home to 90,000+ employees around the worldFormat stories, images and videos and publish to an exceptional standard and in a timely manner using our content management system and additional design softwareManage enterprise email communications on behalf of content providers, formatting, checking and distributing enterprise emails reaching an audience of up to 100,000 employeesPartner with cross-functional teams to ensure content meets or exceeds relevant brand, accessibility and French language standards, while creating visually striking layouts and leveraging digital innovations and trends, potentially sourcing or designing additional material, banners and imagesManage publishing of executive announcements internally, along with some business-related and external contentCollaborate with Director, Content and Channel Strategy, editorial team and Digital Workplace Solutions on design and implementation of digital innovations to improve UI/UX, employee engagement and communication impactProvide detailed analytics and analysis of performance using Google AnalyticsWhat do you need to succeed?Must-have:Experience in digital publishing, graphic design or able to demonstrate considerable experience working in this areaProficiency in HTML/CSS, Adobe Creative SuiteExpertise in using content management systemsUnderstanding of UX/UI principles and able to demonstrate, preferably through a strong portfolio, strong competencies in web design and publishingBachelors degree in relevant or related subject preferred, or able to demonstrate through a strong portfolio considerable experience of working in web design and publishingSuperior proof-reading and editing skills Exceptional attention to detailNice-to-haves:Experience or qualifications working in other areas of web design, development, and publishingKnowledge of other relevant internet and digital technologies to enhance the delivery of online contentExperience of video editing, animation or other technologies to enhance online contentBilingual: English-FrenchWhats in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Whether its developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life and make it yours.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to take on progressively greater scopes of workJob SkillsCommunication, Content Management, Content Management Systems (CMS), Content Publishing, Design, Digital Content, Editorials, Electronic Mail, Intranet, Publishing, User Experience (UX)Additional Job DetailsAddress:BAY WELLINGTON TOWER, 181 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:HUMAN RESOURCESJob Type:RegularPay Type:SalariedPosted Date:2024-04-23Application Deadline:2024-05-02Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryJob DescriptionJoin the Digital Technology dynamic team as the Associate Director of Digital Content Development and play a key role in shaping our digital presence at RBC Capital Markets. As a tech leader, you will leverage new and core technologies and innovative strategies to ensure our digital content and campaigns connect effectively with our audience. In this role, you will have the opportunity to lead a diverse, talented team, drive impactful initiatives and contribute to the evolution of our digital ecosystem.What will you do?Lead the development and execution of the digital content strategy aligned to marketing and other organizational objectives while helping to drive and shape the long-term digital content delivery visionManage a team of web content developers and partner effectively with marketing leadership, content creators, UI/UX designers fostering a collaborative and high-performing cultureOversee and help execute on creation, editing and publishing of web content across multiple digital platforms ensuring consistency, accuracy, and adherence to brand and digital guidelinesContinuously analyze web performance metrics and client feedback to optimize the user experience, underlying technology and remediate any deficiencies effectivelyIdentify and implement new technologies and platforms to enhance content management delivery, execution of digital marketing campaigns and help drive deeper client relationships through analytics and insightsCollaborate cross-functionally with marketing, corporate communications, UI/UX, development and support functions as well as vendors to align with overall business objectives.Ensure compliance with legal and regulatory requirements, as well as adherence to cybersecurity, accessibility and other industry best practicesWhat do you need to succeed?Must have:5+ years of technical experience in digital content management or web development, with at least 3 years in a management roleExpert in web content development and have leveraged content management systems (OpenText TeamSite/LiveSite or similar) and SEO best practices (SEM Rush)Hands-on experience with HTML, CSS, JavaScript with good understanding of responsive and mobile-first design.Have a strategic mindset and ability to develop and execute comprehensive digital content programs aligned to the organizational goalsFamiliarity with personalization, content targeting and tools to tailor digital content based on user behavior, preference, and demographics.Nice-to-have: Financial services experience or other highly regulated environmentExperience in delivery and execution of the cross-channel marketing campaigns including email marketing, social media marketing, paid advertising to complement web content micrositesKnowledge of platforms such as Marketo or Salesforce Marketing cloud to execute on outreach campaigns as well as ability to analyze campaign performance metrics and insightsWeb analytics platforms (Google Analytics, CrazyEgg), media delivery platforms (BrightCove, Captivate)Experience using frameworks such as React, Angular, Vue with RESTFul APIs to build rich UI experiencesWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunities.Work in a dynamic, collaborative, progressive, and high-performing team.A world-class training program in financial services.Flexible work/life balance options.#LI-HYBRID#LI-POST#TECHPJROAR #668365073Job SkillsAgile Methodology, Application Development, Application Integrations, Application Maintenance, Applications Architecture, Cascading Style Sheets (CSS), Commercial Acumen, Digital Marketing Technology, Enterprise Application Delivery, Git, Information Technology Management, JavaScript, JSON, Programming Languages, React.js, RESTful APIs, Software Development Life Cycle (SDLC), System Applications, Taking Initiative, User Experience (UX) Design, Web Content ManagementAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Capital MarketsJob Type:RegularPay Type:SalariedPosted Date:2024-04-25Application Deadline:2024-05-09Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Salary rangeThe salary range for this position is CAD $65.54 - $94.22 / hour Why Fraser Health?Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care. The Senior Director of Consulting and Analytics is seeking a results-driven leader for a new Director of Data Science role within the Centre for Advanced Analytics, Data Science and Innovation (CAADSI) portfolio at FH. The Director will provide strategic operational leadership for enterprise machine learning and artificial intelligence (ML/AI) development and deployment, leveraging a broad spectrum of administrative, operational, clinical, and corporate data which improves advanced analytics and data science maturity across Fraser Health Authority (FHA). Our ideal candidate is a Clear, Caring and Courageous leader that brings a strong business acumen, a strategic methodology, healthcare project implementation experience and technical analytics skills. They will manage a team of professional CAADSI senior data scientists, data scientists and staff performing varied functions in driving innovation while demonstrating best practices to ensure a compliant organization. This leader will foster and oversee the development of effective working relationships among FHA’s senior leaders and managers to enhance service delivery and maintain client satisfaction. The Director will be collaborating on a regular basis with officials from the Ministry of Health, Federal Government Agencies, Canadian Institute for Health Information (CIHI) and other health care - related organizations and represent FHA on internal and external committees, and task groups as required. The Director is accountable for: Providing strategic leadership in the enterprise development and deployment of advanced analytics, ML/AI models, and operation research algorithms across all clinical and corporate areas;Ensuring the developed data science models optimally leverage the available complete patient journey data (acute, community, virtual, provincial), for impactful decision-making purposes by program and operational leadership;Fostering a culture of collaboration, innovation, knowledge sharing and partnerships across teams. Establishing systems to ensure staff skills and competencies will support future organizational needs and trends;Identifying and fostering the adoption of best practices and standards around modern and advanced analytical techniques (e.g. machine learning, multivariate forecasting, cluster analysis, simulation, process mining, large language models, neural networks, deep learning, optimization, and Generative AI);Overseeing the delivery of advanced data science services to clients for clinical service delivery purposes. Identifying problems and engaging CAADSI on subject matter experts to develop effective solutions to support clients. This includes interpreting information, participating in the development of recommendations for improvements and engaging in a continuous improvement; CAADSI staff work with the clients to improve service recipient outcomes by promoting evidence-based quality of care and better use of quality and safety data by performing tasks such as assisting in selecting appropriate outcome measures, initiating the review of utilization data, and further understanding of patient reported experience and outcome metrics;Leading the overall information architecture for analytics across the organization from front-end data capture to developing and deploying advanced analytical ML/AI solutions. Overseeing the data science and infrastructure architectural directions to ensure all data and infrastructure is monitored, maintained and setup for scalable success;Enabling the use of effective decision support tools across the organization and working to increase integration of information capture, reporting systems and other CAADSI data management processes;Leading the development of production schedules to ensure quality data and the timely delivery of data according to previously defined requirements;Establishing ongoing data quality analysis processes, establishing thresholds, documenting any resulting problems, and determining corrective actions:Championing the enhancement of electronic data capture systems across FHA. The successful candidate will have: Post secondary education in Computer Science, Operations Research, or other relevant discipline; plus ten (10) to fifteen years’ recent, related experience or an equivalent combination of education, training and experience.Prior hands-on experience with developing and deploying ML/AI models using industry best practices and tools (Python / R, Git, Docker)Strong familiarity with elements of MLOps, CI/CD principles and applications, and how it fits within a data science environment (Azure, AWS)Extensive knowledge of performance measurement and quality improvement methodologies and standards including but not limited to MED2020 Health Information Management System, CIHI Discharge Abstract Database (DAD), CIHI National Ambulatory Care Reporting System (NACRS), MIS Guidelines, and Minimum Reporting Requirements.Extensive experience with large-scale decision support systems, database management and query tools along with solving analytical issues through quantitative approaches and advanced analytical methods.Ability to develop and maintain strong relationships with key internal and external stakeholders including management and staff at all levels, within government agencies and other health authorities.Extensive experience with large-scale decision support systems, database management and query tools along with solving analytical issues through quantitative approaches and advanced analytical methods.Experience with system level changes, project and change management by leading analytical teams through implementation of new analytical models, tools, and techniques that lead to improvement in business performance.Excellent written and verbal communication skills including the ability to write technical and management reports and communicate in a clear, engaging and convincing manner to translate and present complex information to a variety of audiences.Well-developed leadership, client relations and problem resolution abilities in order to lead a variety of complex and integrated services initiatives and to achieve desired results within critical timeframes. If you have any questions, or are interested in learning more about this rewarding opportunity with Fraser Health, please email Swetlana Patnaik, Client Partner of Executive and Senior Leadership Acquisition at [email protected].  Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Reporting to the Senior Director, Centre for Advanced Analytics, Data Science, and Innovation (CAADSI), the Director, Data Science provides strategic operational leadership for enterprise machine learning and artificial intelligence (ML/AI) development and deployment, leveraging a broad spectrum of administrative, operational, clinical, and corporate data which improves advanced analytics and data science maturity across Fraser Health Authority (FHA). The Director fosters the creation and adoption of advanced ML/AI models for impactful organizational decision-making and improvement. Directs the definition and implementation of best industry practices in ML/AI, including Operations Research, and new approaches that enable the incorporation of various structured and unstructured data sources (text, audio, image, video), the most appropriate and efficient means of collecting and storing them, consistent processes for its analysis, summarization and presentation so that it is of optimum value to different users across FHA. Collaborates with senior leadership across FHA to identify and champion for strategically appropriate ML/AI directions that are aligned with healthcare best practices and FHA / MoH OKRs, including building partnership with 3rd party AI experts (e.g. academia, established vendors and start-ups). Ensures effective workflow integration and accurate and timely delivery of predictive and prescriptive insights drawn from ML/AI trained on clinical, administrative, operational and corporate information. Contributes to the development of systems for monitoring compliance with FHA policies, procedures and standards for ML/AI integrity, ethics, correction of biases, performance quality and protection of security and privacy. Oversees and engages others in the identification and analysis of business problems and opportunities for pivot from descriptive reporting to predictive and prescriptive analytics leveraging advanced data science methodologies, and improve the data science maturity across the organization in both technical (data science ecosystem) and non-technical (data science literacy) domains.Provides leadership and direction to a team of professional CAADSI senior data scientists, data scientists and staff performing varied functions including: client problem identification and solutioning, monitoring and evaluation of resource utilization; ML/AI for in-depth historical diagnostics and predictive forecasting, mathematical simulations for what-if scenarios; business case development;; and integrated report design and generation on behalf of the organization. Fosters and oversees the development of effective working relationships with and among FHA senior leaders and managers, to ensure a clear understanding of client needs, enhance service delivery and maintain client satisfaction. Partners with data representatives regarding matters such as ongoing information system/database implementation and upgrades, new technologies, and changes to standards or legislative requirements. Collaborates on a regular basis with officials from the Ministry of Health, Federal Government Agencies, Canadian Institute for Health Information (CIHI) and other health care - related organizations. Represents FHA on internal and external committees, and task groups as required. ResponsibilitiesProvides strategic leadership in the enterprise development and deployment of advanced analytics, ML/AI models, and operation research algorithms across all clinical and corporate areasEnsures the developed data science models optimally leverage the available complete patient journey data (acute, community, virtual, provincial), comprised of administrative, clinical and corporate information across FHA for impactful decision-making purposes by program and operational leadership.Fosters a culture of collaboration, innovation, knowledge sharing and partnerships across teams. Works with senior colleagues to establish individualized career and growth opportunities in data science. Establishes systems to ensure staff skills and competencies will support future organizational needs and trends.Identifies, exploits and fosters the adoption of best practices and standards around modern and advanced analytical techniques (e.g. machine learning, multivariate forecasting, cluster analysis, simulation, process mining, large language models, neural networks, deep learning, optimization, and Generative AI), and generation of insights and recommendations to drive systematic change.Integrates advanced data science analytics across the organization from both a quality and decision support perspective to provide the organization and board with analyses that are holistic, operationally feasible and aligned with the strategic direction of the organization.Provides strategic, operational, and information technology leadership for CAADSI including developing actionable key performance metrics, success metrics, and strategic plans in collaboration with relevant senior leadership and other stakeholders.Provides strategic leadership in establishing and enhancing academic and vendor partnerships, financial / commercialization opportunities, and accelerate the pace of data science in the organization and address prioritized gapsOversees the delivery of advanced data science services to clients for clinical service delivery purposes. The services delivered include identifying problems and engaging CAADSI on subject matter experts to develop effective solutions to support clients. This includes organizing, synthesizing and analyzing data on patient services, interpreting information, participating in the development of recommendations for improvements and engaging in a continuous improvement partnership through agile and iterative processes. CAADSI clients include program teams, individual physicians, operational & corporate managers and directors, researchers, and external consultants hired by the programs. CAADSI staff work with the client to improve service recipient outcomes by promoting evidence based quality of care and better use of quality and safety data and performing such tasks as assisting in selecting appropriate outcome measures, initiating the review of utilization data, and furthering understanding of patient reported experience and outcome metrics.Responsible for leading the overall information architecture for analytics across the organization from front-end data capture to developing and deploying advanced analytical ML/AI solutions. Oversees the data science and infrastructure architectural directions to ensure all data and infrastructure is monitored, maintained and setup for scalable success. This include a standardized and alignment approach on ML/AI model training, model evaluation, validation and model registry, clinical user testing, production deployment into clinical systems and workflows, CI/CD processes, UI/UX user-centric design incorporation, automation, and impact evaluation.Works to build capacity into the information processes and systems for the health authority. Oversees the creation of value added information from existing data and provides leadership in the identification of gaps in strategic information by developing business cases and overseeing project teams created to address those gaps.Directs the development and implementation of service priorities in response to client input and interprets and evaluates policies, programs, systems and procedures. Assesses the efficiency and effectiveness of the services and identifies and recommends areas for improvement in quality and efficiency.Enables and oversees the use of effective decision support tools across the organization and works to increase integration of information capture, reporting systems and other CAADSI data management processes. Works with the client groups, PHSA IMITS representatives and others to evaluate and select the best methods to meet strategic organizational business analysis and reporting needs.Leads the development of production schedules to ensure quality data and the timely delivery of data according to previously defined requirements.Establishes ongoing data quality analysis processes, establishing thresholds, documenting any resulting problems, and determining corrective actions.Promotes the profile of the CAADSI teams to both internal and external stakeholders; develops strategies and initiatives to brand and market high quality information products and services.Champions the enhancement of electronic data capture systems across FHA. QualificationsMaster’s Degree in Computer Science, Data Science, Operations Research, or other relevant discipline, plus ten (10) to fifteen years’ recent, related experience or an equivalent combination of education, training and experience. Experience with systems thinking, planning, project and change management, quality and utilization review, systems development, systems and operational design, leadership development, succession planning, organizational development and building community under adverse conditions within a large complex organization. COMPETENCIES: Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical CapabilitiesPrior hands-on experience with developing and deploying ML/AI models using industry best practices and tools (Python / R, Git, Docker)Strong familiarity with elements of MLOps, CI/CD principles and applications, and how it fits within a data science environment (Azure, AWS)Extensive knowledge of performance measurement and quality improvement methodologies and standards including but not limited to MED2020 Health Information Management System, CIHI Discharge Abstract Database (DAD), CIHI National Ambulatory Care Reporting System (NACRS), MIS Guidelines, and Minimum Reporting Requirements.Strategic and creative thinker that is results driven and comfortable working in cross-functional teams.Extensive experience with large-scale decision support systems, database management and query tools along with solving analytical issues through quantitative approaches and advanced analytical methods.Comprehensive understanding of data collection analysis and interpretation methodologies in a healthcare environment.Demonstrates senior level leadership skills, with the ability to foster a motivating and respectful work environment for leadership and staff, where individual competencies can thrive.Strong understanding of effective methods for identifying and addressing various stakeholder needs and an acute awareness of the impact of actions.Demonstrated experience with system level changes, project and change management by leading analytical teams through implementation of new analytical models, tools, and techniques that lead to improvement in business performance.Proven skills in critical thinking, and business analysis methods.Excellent written and verbal communication skills including the ability to write technical and management reports and communicate in a clear, engaging and convincing manner to translate and present complex information to a variety of audiences.Ability to develop and maintain strong relationships with key internal and external stakeholders including management and staff at all levels, within government agencies and other health authorities.Work with organization senior leadership to create a progressive culture of high data literacy and informed decision making.Demonstrated skills in surfacing key insights from large, complex, high dimensional data from various data sources.Comprehensive knowledge of management principles and methodologies, and the ability to coach / mentor team members on these skills.Well-developed leadership, client relations and problem resolution abilities in order to lead a variety of complex and integrated services initiatives and to achieve desired results within critical timeframes.Proven resourcefulness, ability to take on new challenges and lead change.Physical ability to perform the duties of the position.

Salary rangeThe salary range for this position is CAD $38.12 - $54.80 / hour Why Fraser Health?We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.  Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley. We are committed to planetary health, value diversity in the workplace, and seek to maintain an environment of respect, caring and trust. Come work with us! Position HighlightsWe are currently hiring a Full Time Data Analyst to provide leadership and analytics support to the CAADSI team at Central City in Surrey, B.C. - an ideal location with access to rapid transit, and shopping services as well as other amenities.In this role, you will:Collaborate to identify reporting needs, analyze current procedures, explore opportunities, reduce redundancies and ensure data gathering and reporting processes support corporate strategies and business objectives.Design and develop BI reporting solutions using reporting tools such as SQL and Power BI.Provide detailed analysis, advice, insight, and interpretation from complex data across multiple sources.Conduct performance reporting benchmarking and best practices research, make recommendations for improvement, and facilitate the adoption of emerging analytical methodologies and technologies.Develop and seek continuous improvement to the performance reporting processes, including report automations and the coordination of reporting inputs, analyses and distributions.Provides quality assurance and a value-added review of reporting inputs to promote high standards for quality and insight.Ensures the analytics solutions are aligned with CAADSI production standards and guidelines, such as data definitions and UI/UX visualizations.Provides expertise across different phases of system implementation life cycle to ensure reporting requirements meet established guidelines and standards, and performs corrective action as required.We are looking for someone with the following:Bachelor’s degree in Computer Science or related applied qualitative scientific fieldFive (5) to Seven (7) years of experience in decision support, report/dashboard development, data analytics, and/or electronic health records systems managementDemonstrated ability to work effectively in a team environment and independentlyExcellent communication skills, with the ability to effectively communicate complex technical and statistical concepts to non-technical stakeholdersStrong proficiency in T-SQL, Power BI, and Python is preferredDemonstrated understanding of the relational multidimensional database conceptsWorking knowledge of big data analytics and statisticsAbility to plan, organize and prioritize work and deadlinesDemonstrated knowledge and understanding of the health care systemExperience working with electronic health information systems such as MEDITECH Client Server, MEDITECH Expanse, Paris, Profile, or Procura is advantageousStrong knowledge of database systems and ETL processesAbility to operate related equipment including applicable software applicationsPhysical ability to perform the duties of the positionAn equivalent combination of education, training, and experience may be considered.Valued BenefitsA career with Fraser Health will offer you the opportunity to be a part of a dedicated team of providers in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.We are proud of the innovation, dedication, partnership and tenacity of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.Work with our dedicated team and join our commitment to provide quality care to our patients and clients. We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends and family as an excellent place to work! We value diversity in the work force and aim to maintain an environment of Respect, Caring & Trust.Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.  Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Data Analyst provides leadership and analytics support to the CAADSI department. Applying expert knowledge, the Data Analyst performs business intelligence (BI), data extraction, data analysis, and performance reporting to provide evidence-based review of service utilization, health interventions, technology and performance assessments. The Data Analyst plans and develops BI reporting by engaging with healthcare stakeholders across the organization, analyzing operational, clinical, financial, and human resource data and applying knowledge in performance measurement and benchmarking methodologies. ResponsibilitiesCollaborates with business units and stakeholders to identify reporting needs, analyze current procedures, explore opportunities, reduce redundancies and ensure data gathering and reporting processes support corporate strategies and business objectives. Designs and develops BI reporting solutions using reporting tools such as SQL, Power BI, or Tableau. Provides detailed analysis, advice, insight, and interpretation from complex data across multiple sources. Conducts performance reporting benchmarking and best practices research, makes recommendations for improvement, and facilitates the adoption of emerging analytical methodologies and technologies. Develops and seeks continuous improvement to the performance reporting processes, including report automations and the coordination of reporting inputs, analyses and distributions. Provides quality assurance and a value-added review of reporting inputs to promote high standards for quality and insight. Ensures the analytics solutions are aligned with CAADSI production standards and guidelines, such as data definitions and UI/UX visualizations. Provides expertise across different phases of system implementation life cycle to ensure reporting requirements meet established guidelines and standards, and performs corrective action as required. Prepares strategic business cases and supporting documents, briefing papers, strategic and tactical reports for an assigned area and/or portfolio for submission to Fraser Health Executive, Board of Directors and other stakeholders. Collaborates with members of the CAADSI department, senior management, staff of various organizational units and other internal and external stakeholders in support of the mission, philosophies and goals of Fraser Health. This includes synthesizing and analyzing data on patient services, interpreting information, participating in the development of recommendations for improvements in a continuous agile partnership, and performing tasks such as assisting in selecting appropriate outcome measures and furthering understanding of patient reported experience and outcome metrics. QualificationsEducation and ExperienceBachelor's degree in Computer Science and/or related applied quantitative scientific field, plus five (5) to seven (7) years of related experience in decision support, data analysis, performance reporting, and/or health care management, or an equivalent combination of education, training and experience. Experience with T-SQL and Power BI is preferred.CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.Professional/Technical CapabilitiesDemonstrated understanding of the relational multidimensional database concepts. Working knowledge of big data analytics and statistics. Ability to operate related equipment including applicable software applications. Demonstrated ability to work effectively in a team environment and independently. Ability to plan, organizer and prioritize work and deadlines. Working knowledge of PDSA, Lean, Six Sigma and other flow process improvement concepts. Demonstrated knowledge and understanding of the health care system. Knowledge of other health care disciplines and their role within healthcare. Physical ability to perform the duties of the position.

Salary rangeThe salary range for this position is CAD $38.12 - $54.80 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.Twelve acute care hospitals, BC’s first dedicated outpatient care and surgery centre and a wide range of services in public health, home health, mental health and long-term care facilities - all within Metro Vancouver and the Fraser Valley. Known as one of the most desirable places to live in the world, these dynamic communities along with inspiring scenery and easy access to an abundance of outdoor activities provide an amazing quality of life.We are currently looking for a Data Analyst to join our analyst team at Centre for Advanced Analytics, Data Science and Innovation (CAADSI) department. This position will partner closely with the Indigenous Health Program to apply data analytics expertise to build capacity and support opportunities for improved health and wellness outcomes for First Nations, Métis and Inuit communities, ensuring the data-driven insights and actions are approached through a lens of Indigenous Cultural Safety. ResponsibilitiesCollaborates with business units and stakeholders to identify reporting needs, analyze current procedures, explore opportunities, reduce redundancies and ensure data gathering and reporting processes support corporate strategies and business objectives.Designs and develops BI reporting solutions using reporting tools such as SQL, Power BI, or Tableau.Provides detailed analysis, advice, insight, and interpretation from complex data across multiple sources.Conducts performance reporting benchmarking and best practices research, makes recommendations for improvement, and facilitates the adoption of emerging analytical methodologies and technologies.Develops and seeks continuous improvement to the performance reporting processes, including report automations and the coordination of reporting inputs, analyses and distributions.Provides quality assurance and a value-added review of reporting inputs to promote high standards for quality and insight. Ensures the analytics solutions are aligned with CAADSI production standards and guidelines, such as data definitions and UI/UX visualizations.Provides expertise across different phases of system implementation life cycle to ensure reporting requirements meet established guidelines and standards, and performs corrective action as required. Education and ExperienceBachelor's degree in Computer Science and/or related applied quantitative scientific fieldFive (5) to seven (7) years of related experience in decision support, data analysis, performance reporting, and/or health care managementExperience with T-SQL and Power BI is preferredAn equivalent combination of education, training and experience may be consideredThis is a Regular Full Time opportunity located at our Central City Office located in Surrey, B.C. - an ideal location with access to rapid transit, on site-gym and shopping services as well as other amenities.Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.  Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Data Analyst provides leadership and analytics support to the CAADSI department. Applying expert knowledge, the Data Analyst performs business intelligence (BI), data extraction, data analysis, and performance reporting to provide evidence-based review of service utilization, health interventions, technology and performance assessments. The Data Analyst plans and develops BI reporting by engaging with healthcare stakeholders across the organization, analyzing operational, clinical, financial, and human resource data and applying knowledge in performance measurement and benchmarking methodologies. ResponsibilitiesCollaborates with business units and stakeholders to identify reporting needs, analyze current procedures, explore opportunities, reduce redundancies and ensure data gathering and reporting processes support corporate strategies and business objectives. Designs and develops BI reporting solutions using reporting tools such as SQL, Power BI, or Tableau. Provides detailed analysis, advice, insight, and interpretation from complex data across multiple sources. Conducts performance reporting benchmarking and best practices research, makes recommendations for improvement, and facilitates the adoption of emerging analytical methodologies and technologies. Develops and seeks continuous improvement to the performance reporting processes, including report automations and the coordination of reporting inputs, analyses and distributions. Provides quality assurance and a value-added review of reporting inputs to promote high standards for quality and insight. Ensures the analytics solutions are aligned with CAADSI production standards and guidelines, such as data definitions and UI/UX visualizations. Provides expertise across different phases of system implementation life cycle to ensure reporting requirements meet established guidelines and standards, and performs corrective action as required. Prepares strategic business cases and supporting documents, briefing papers, strategic and tactical reports for an assigned area and/or portfolio for submission to Fraser Health Executive, Board of Directors and other stakeholders. Collaborates with members of the CAADSI department, senior management, staff of various organizational units and other internal and external stakeholders in support of the mission, philosophies and goals of Fraser Health. This includes synthesizing and analyzing data on patient services, interpreting information, participating in the development of recommendations for improvements in a continuous agile partnership, and performing tasks such as assisting in selecting appropriate outcome measures and furthering understanding of patient reported experience and outcome metrics. QualificationsEducation and ExperienceBachelor's degree in Computer Science and/or related applied quantitative scientific field, plus five (5) to seven (7) years of related experience in decision support, data analysis, performance reporting, and/or health care management, or an equivalent combination of education, training and experience. Experience with T-SQL and Power BI is preferred.CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.Professional/Technical CapabilitiesDemonstrated understanding of the relational multidimensional database concepts. Working knowledge of big data analytics and statistics. Ability to operate related equipment including applicable software applications. Demonstrated ability to work effectively in a team environment and independently. Ability to plan, organizer and prioritize work and deadlines. Working knowledge of PDSA, Lean, Six Sigma and other flow process improvement concepts. Demonstrated knowledge and understanding of the health care system. Knowledge of other health care disciplines and their role within healthcare. Physical ability to perform the duties of the position.