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Regional Administrative Manager Toronto Office
International Fastline Forwarding Inc., Mississauga, ON, CA
International Fastline Forwarding Inc. is a provider of both domestic and international shipping solutions. We offer a complete range of efficient transportation, logistics, and supply chain management services to meet the changing demands of businesses both internationally and domestically. The company’s core products and services include: International Transportation (Ocean, Air) with Customs Brokerage, Door Delivery, Trucking, Warehousing, Insurance and other logistic services.International Fastline Logistics Team is expanding and we are seeking a Regional Administrative Manager Toronto Office to organize and coordinate administration duties and office procedures. Our Regional Administrative Manager should be able to ensure the smooth running of the Toronto office and help to improve company procedures and day-to-day operation.Reporting directly to company Director in Vancouver, this role will create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, providing information to employees, hiring and firing, and communication between the Toronto office and headquarter in Vancouver, BC.Responsibilities:- Serve as the point person for office duties including: Maintenance, Mailing, Supplies, Equipment, Bills,- Schedule meetings with headquarter in Vancouver, BC;- Organize the office layouts and order stationery and equipment;- Maintain the office condition and arrange necessary repairs;- Partner with HR to update and maintain office policies as necessary;- Organize office operations and procedures;- Coordinate with IT department on all office equipment;- Ensure that all items are invoiced and paid on time;- Manage contract and price negotiation with office vendors, service providers and office lease;- Manage office G & A budget, ensure accurate and timely reporting;- Assist in the onboarding process for new hires;- Address employees queries regarding office management issues;- Manage and liaise with facility management vendors, including cleaning, catering and security services.Qualifications:· Bachelor’s degree in Business Administration or related administrative services field;· Knowledge of Office Administrator responsibilities, systems and procedures;· A minimum of 3 years’ experience in a similar leadership role;· Excellent time management, problem solving, attention to detail and organizational skills;· A creative mind with an ability to suggest improvement;· Strong technology skills including MS Office suite.Please send a current resume and cover letter outlining an overview of how you will leverage your previous expertise to ensure success in this role.The position will be full time (35 hours/week) and permanent with an hourly wage of $46.15/hour.Please submit your resume to apply . ONLY candidates chosen for an interview will be contacted. Please do not contact the company directly. No agencies please.
Rehabilitation Assistant - Priority Home Services
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 352640 Position Number: 20028300 Posting End Date: Open Until Filled City: Winnipeg Employer: Winnipeg Regional Health Authority Site: WRHA Community Health Services Department / Unit: Priority Home Services Job Stream: Clinical Union: CUPE Anticipated Start Date: 02/17/2024 FTE: 0.85 Anticipated Shift: Days - MON,TUES, WED, FRI (6.75); THU (7.0) Annual Base Hours: 2080 Salary: $20.262, $20.860, $21.525, $22.163, $22.814, $23.492 Rotation Calendar: Wk 1 Friday Saturday Sunday Monday Tuesday Wednesday Thursday 8:00-16:00 8:00-16:00 8:00-16:00 8:00-16:00 8:00-16:15 Wk 2 Friday Saturday Sunday Monday Tuesday Wednesday Thursday 8:00-16:00 8:00-16:00 8:00-16:00 8:00-16:00 8:00-16:15 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview The Home Care Program supports care at home by providing services to enable clients and their families to remain as independent as possible in meeting their identified needs. The appropriate service provider is assigned to meet care needs which would normally, but can no longer be met by family or self. The skills of the Rehabilitation Assistant (RA) are used where the client situation is stable and predictable and the RA has been trained in the skill required to perform the tasks. Specifically, the RA is responsible to assist the client through the provision of personal care, (as per Case Coordinator care plan), rehabilitation care (under the direction/supervision of a Speech-Language Pathologist, Occupational Therapist, and/or Physiotherapist) and limited home support services. The RA may be assigned more complex personal care and therapeutic interventions when he/she has been trained in the specific procedures. Performs direct client care activities that are identified in the care plan, delegated/assigned and supervised by the therapist(s) responsible for the care of the client(s). Performs direct client care activities that are identified in the care plan by the Case Coordinator and scheduled by the Resource Coordinator. Performs indirect client care activities and non-client care assignments that are requested by the therapists and scheduled by the Resource Coordinator. The Priority Home Service is a centralized Home Care service team that provides short term intensive case management, rehabilitation, restorative care and other necessary supports for up to 90 days at a time when a client requires a temporary increase of service. Home Care services will be provided to clients who have been in hospital and who are eligible and/or waiting for LTC placement or are otherwise at risk. The service will also provide short term support to clients deemed as community urgent or for those needing urgent placement directly from the emergency department. The objectives of this team will be to enable clients to remain in their home for as long as possible and when required, transition to LTC from the community as opposed to waiting for this placement while in hospital. The model also helps family caregivers continue in their caregiving role for as long as safely possible. Once a person no longer requires Priority Home Services, they may be able to return to their pre-existing home care service that will facilitate their activities of daily living and support their health needs. This team will facilitate seamless and timely transition of clients from hospital to home in partnership with the regular home care program and where indicated to LTC according to client need(s). As a team member of the Priority Home Service, the Rehabilitation Assistant (RAs) will assist people with basic personal care and home support where indicated. In addition, the RA will carry out rehabilitation programs as developed, delegated/assigned and supervised by a Speech Language Pathologist, Physiotherapist and/or Occupational Therapist to address client goals and restorative/rehabilitation care needs. Experience Recent and related direct client care experience in Home Care and/or a Health care setting is preferred. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Successful completion of a recognized academic Rehabilitation Assistant Program equivalent to the Manitoba Institute of Trades and Technology (MITT) Rehabilitation Assistant Program (equivalency to be obtained by the applicant from the MITT). Certification/Licensure/Registration Valid driver’s license and vehicle required. Qualifications and Skills Ability to organize and prioritize assigned workload. Ability to recognize and pursue self-development opportunities. Effective English verbal and written communication skills. Preference will be given to those applicants competent in an Aboriginal language and/or knowledge in Aboriginal customs, traditions and values. Ability to respond to a variety of simultaneous demands. Ability to perform as a team member and seek assistance as necessary. Physical Requirements Position involves extensive physical activity such as lifting, transferring and transporting patients and equipment. Must be in good physical and mental health. Must have adequate motor skills for implementation of therapeutic techniques and activities May be exposed to infectious diseases, blood and body fluids, toxic materials, noise, allergens, physical and emotional stress. May encounter aggressive and/or agitated clients/visitors/staff. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Effective April 1, 2024, Golden West Centennial Lodge will also be part of the WRHA legal entity. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Customer Service Reprensentative
BMO Financial Group, Magog, QC
Application Deadline: 05/12/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Change Management Administrator, OCM
Magna International, Aurora, ON
About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary Magna is more than one of the world’s largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape. About the Role The Change Management Administrator will play an important role in supporting OCM-related activities to meet objectives. The incumbent will support OCM services including planning, executing, and reporting. Your Responsibilities • Understand the change management process and tools to support a plan for adoption of the changes required by a project or initiative. • Provide input and support for various change management activities. • Support in OCM reporting as it relates to project milestones, resource planning and time tracking • Support the design, development, delivery, and coordination of communications. • Gather and consolidate distribution lists from various sources. • Provide support and input to areas within Global IT to advance understanding by the business and customers of available products and services. • Responsible to maintain intranet presence, including the creation and updates of sites, pages, and apps. • Provide support and input to various campaigns and events. • Work with related departments such as Corporate Communications and Marketing to achieve results. • Provide input and support the design and delivery of training initiatives, including activities related to our Learning Management System and content development platforms. • Support OCM team efforts, including collaboration and organization with other OCM professionals and support resources Who we are looking for • Diploma or Degree(s) in from an accredited institution or equivalent experience preferred. • Communications experience in a technology environment an asset • Experience and knowledge of communication or change management principles, methodologies and tools • Proficient with Microsoft office, SharePoint Online, Microsoft Forms and other collaboration and communication tools • Ability to work on tight deadlines • Experience and knowledge of communication, training, graphic design, or change management principles and tools Your preferred qualifications • A basic understanding of how people go through a change and the change process • Organized with a strong ability to multitask and prioritize work • Must be a team player and able to work collaboratively with others What we offer At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Site Benefits Information regarding our benefits will be provided during the recruitment process. Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Office Administrator Part Time
Daifuku Co, Calgary, AB
OFFICE ADMINISTRATIVE DUTIESMaintain and promote company policies.Set up and help drive scheduling using Microsoft Outlook Calendars, including monitoring calendars and events and anticipating meeting requirements for owners, professional staff, clients and vendors.Create meeting agendas, meeting minutes, and action item lists.Respond to owners and staff needs in a timely and effective manner.Anticipate administrative needs and develop new tools and methods to address those needs.Assist in the flow of information between management, staff to facilitate monthly invoicing and payment of vendors, as necessary. Knowledge of QuickBooks is essential.Coordinate IT with outside vendor support and manage company passwords for LastPass.Website and company LinkedIn site management. Facilitate the addition of news and content.Coordinate incoming and outgoing deliveries and send packages, including Federal Express Shipments, domestic & international, as needed.Assist with office meetings and event planning, including ordering food, set-up and clean-up of events.Place maintenance and service calls for office equipment.Maintaining archived documents, which includes transferring files to storage.’Track, and schedule employee training and certifications.Assist organization and coordination of office space and storage spaces.Ensure that office supplies and snacks are ordered and maintained.Maintain all area of the office, as needed. coordinate janitorial and waste disposal/recycling.Phone coverage, as needed.Assist staff with miscellaneous tasks, i.e. drafting proposals, letters or meeting notes, scanning and printing drawings, filing paperwork and drawings, etc.Daifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays,  Flexible Spending Programs, and more.
Senior Construction Administrator
WSP Canada, Thornhill, ON
The Opportunity:WSP is currently seeking Senior Construction Administrator to join our Building Structures group, located at offices within the GTA. Reporting to the Structural Engineering Department Manager this position will be responsible for Contract and Construction administration and review to ensure adherence to contract documents. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSP What you can expect to do here: Contract and Construction administration and review to ensure adherence to contract documents; Be resident at the "Place of Work" (as required) and will work independently, under the general direction of the Project Manager. Perform field reviews in accordance to the terms of the Construction Contract; Chair meetings, prepare meeting minutes and issue to the project team; Carry out all quality assurance and quality control functions to confirm contractor's adherence to the construction contract documents; Be responsible for tracking the details of change management process to ensure sufficient information is gathered for the completion of as-constructed drawings; Facilitate and coordinate ad hoc meetings as required for the project, document / minute ad hoc meetings; Coordination and distribution of design submissions, meetings, minutes of the above noted scopes; Issuance of Payment Certifications, Site Instructions, Response to RFI, etc. (technical content may require to be provided/verified by others). Depending on our role in the project, you will lead or assist the project manager to act as Payment Certifier; Review of submissions for completeness and general conformity to Contract documents; Review of work for deficiencies and estimation of expected value to remediate deficiencies; Maintain of a daily inspection diary documenting construction activity and the recording of progress and as-constructed details for the purposes of project closeout; Mentor junior staff and provide technical guidance; Review project schedule and make recommendations on milestone completion and / or cause and duration of service disruptions; Monitor Contractor's adherence to plans and specifications; What you'll bring to WSP: P.Eng designation licensed to practice in the Province of Ontario is an asset. More than 6 years' relevant experience. Demonstrated experience in construction of buildings and transit facilities. Demonstrated experience in supervising construction sites, field engineering, site work inspections and work progress measurements relevant to the contemplated scope of Services. Awareness of safety regulations and adapts a safety-oriented behaviour. Demonstrated experience in design, engineering and construction of projects with similar nature and magnitude. Able to make technical decision independently and seek guidance only as required. Awareness of construction contracts. Excellent written and verbal communication skills. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Front Office Administrator- Crown (Temp)
Equest, Fort Mcmurray, AB
Job Description Civeo Crown Services is currently looking to fill a position for a Front Office Administrator (FOA) at our Athabasca lodge for a Temporary Position. The successful candidate will be responsible for providing administrative support with a particular focus on reservations and customer service. The FOA will work as a member of the Front Office Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated supervisor, the successful candidate will work 20 days on and 10 days off rotation, which may include days, nights, weekend shifts and statutory holidays. Key Responsibilities: • Providing administrative support to the Front Office Supervisor • Data Entry • Guest Services (handling reservation and guest inquiries both in person and over the telephone) • Provide exceptional customer service • Other duties as assigned Qualifications: • Ability to meet deadlines (email, telephone inquiries, guest inquiries) • Computer literate with Microsoft Office programs, and Hotel reservation systems • Must be willing to work shift work • Previous hotel experience working in a front desk capacity is an asset • Attention to detail and problem-solving ability • Ability to work independently with little supervision • Ability to multitask and work in a fast paced environment • Possess a positive, friendly and professional attitude • Ability to work well with peers in a group environment • Excellent verbal and written communication skills • Excellent organizational and time management skills Working Conditions • Ability to work in rotational shifts in a remote environment • Manual dexterity required to use desktop computer and peripherals • Overtime as required While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve. We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.
Junior Contract Administrator to plan, organize and coordinate a variety of complex, multi-partner energy management programs, products and services. This
S.i. Systems, Vancouver, BC
Our client is looking for Junior Contract Administrator to plan, organize and coordinate a variety of complex, multi-partner energy management programs, products and services. This includes contract management, program support, customer service, reporting.1 year contract, possible extension, Hybrid in Greater Vancouver, BCMust haves:3+ years experience in procurement contract managements1 year experience with procurement/supply chain management systems (SAP)Advanced English skills for professional environment, written and spokenStrong Time management skillsStrong Customer Service and Relationship ManagementBachelor’s degree in Business, Law, Economics, or related discipline, or equivalentResponsibilities:Contract ManagementEstablishes and maintains key relationships with program contractors/consultants to provide direction and resolve issues related to contract administration, contract management approaches, policies, standards and procedures, including: developing and maintaining program delivery processes to meet program requirements; keeping up-to-date on Contract Requests (CR), Contract Change Requests (CCR) and invoices in the system; performing file reviews for quality assurance purposes; preparing briefing notes on change requests for approval; liaising on invoicing and contract management issues; interpreting and answering questions on program administration policy; investigating and responding to customer concerns or complaints; monitoring contract terms to identify current expenditure, contract end date and remaining expenditure, and create CCRs if contract terms need to be extended.Organizes and implements program launches in cooperation with development stakeholders, including: developing contract terms and conditions; leading the RFP process for contractor selection (RFP development, proposal evaluation, contract preparation); developing, designing and conducting internal and external program, product and service operational and delivery training; ensuring program users adhere to established program policies and procedures.Program Development and DeliveryOversees and coordinates the application management of information systems associated with various programs, including: planning and developing program-specific IT solutions; liaising with software developers/contractors regarding software and information system changes and upgrades; providing instructions to database development contractors to implement software changes; working with other stakeholders to resolve database issues; analyzing requirements and developing databases and report formats; performing testing on various program databases; liaising with IT contractors on multiple databases for various programs.Customer Service and Relationship ManagementMaintains effective working relationships with team members and cross-functional departments, and provides training on operational processes and technical support on database issues and reports. Advises Program Manager on operational strategy.Promotes a positive customer relationship by monitoring the customer’s experience through direct customer contact, including attending site visits with program contractors/consultants as required, and advising the Program Manager on any concerns or ways to improve service. Ensures installers perform to program standards. Apply
Front Office Administrator- CROWN (Surmont)
Equest, Alberta, AB
Job Description Civeo Crown Services Employees LP is currently looking to fill a position for a Front Office Administrator (FOA) at our SURMONT lodge. The successful candidate will be responsible for providing administrative support with a particular focus on reservations and customer service. The FOA will work as a member of the Front Office Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated supervisor, the successful candidate will work 20 days on and 10 days off rotation,10-hour shifts which may include days, nights, weekend shifts and statutory holidays.Key Responsibilities:• Providing administrative support to the Front Office Supervisor• Data Entry• Guest Services (handling reservation and guest inquiries both in person and over the telephone)• Provide exceptional customer service• Other duties as assignedQualifications:• Ability to meet deadlines (email, telephone inquiries, guest inquiries)• Computer literate with Microsoft Office programs, and Hotel reservation systems• Must be willing to work shift work• Previous hotel experience working in a front desk capacity is an asset• Attention to detail and problem-solving ability• Ability to work independently with little supervision• Ability to multitask and work in a fast paced environment• Possess a positive, friendly and professional attitude• Ability to work well with peers in a group environment• Excellent verbal and written communication skills• Excellent organizational and time management skills• Must be able to pass a pre-access Drug & Alcohol testWorking Conditions• Ability to work in rotational shifts in a remote environment• Manual dexterity required to use desktop computer and peripherals• Overtime as requiredWhile we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve.We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to applyCiveo is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.
Regional Property Administrator
GMR Real Estate Limited Partnership, Montreal, QC
We are seeking a highly organized and detail-oriented Regional Property Administrator to assist the Regional Operations Managers team on a portfolio in Montreal. The Regional Property Administrator will be responsible for supporting the operations team of our properties, focusing on administrative tasks, and ensuring smooth coordination among various stakeholders.Responsibilities:Support the Regional Operations Manager in rent collections, expense tracking, and reconciliations, including filing proceedings at the Tribunal administratif du logement (TAL).Generate regular property performance reports and participate in lease audits as required by the Regional Operations Manager.Maintain accurate records of lease terms, rent payments, and other lease-related information.Uphold an exceptional standard of customer service through efficient communication.Electronically file all relevant leasing documents and input new lease information and lease renewals in Yardi once approved.Add additional charges to tenants as required and prepare bank deposits.Perform other duties as assigned, including acting as a replacement for a Property Manager when needed (if ever a Property Manager is away from work).Requirements:Bachelor’s degree in Business Administration, Real Estate, or a related field preferred.Minimum of 1 year experience in real estate administration or a related field.Detail-oriented with strong organizational and multitasking abilities.Excellent verbal and written communication skills.Customer service mindset with a drive to take initiative.Ability to work independently and as a team.Proficient in Microsoft Office and property management software (for example: Hopem, Yardi, etc.)Fluent in English and FrenchIf you are a motivated individual with a strong focus on administrative aspects of residential real estate and a commitment to maintaining accurate records and compliance, we encourage you to apply for this exciting opportunity, and submit your resume, as well as any relevant certifications or references. Requirements:Bachelor’s degree in Business Administration, Real Estate, or a related field preferred.Minimum of 1 year experience in real estate administration or a related field.Detail-oriented with strong organizational and multitasking abilities.Excellent verbal and written communication skills.Customer service mindset with a drive to take initiative.Ability to work independently and as a team.Proficient in Microsoft Office and property management software (for example: Hopem, Yardi, etc.)Fluent in English and French
Trust Administrator - BMO Private Wealth
BMO Financial Group, Halifax, NS
Application Deadline: 04/26/2024 Address: 1675 Grafton Street Job Family Group: Wealth Sales & Service Provides high quality sales and service to Trust & Estate clients to deliver an exceptional client experience. Provides technical expertise for all aspects of Trust & Estate account management and administration to ensure compliance. Works collaboratively within the branch and the regional team as part of the client/relationship management solution. Identifies and makes referrals to other business groups as appropriate. Assists in preparing new business proposals or presentations to clients/prospects based upon their needs. Develops a rapport and instills confidence with the client to develop credibility as a member of the client / relationship team. Develop and maintain knowledge and understanding of integrated services and offerings, with a focus on Trust and Estate products and procedures. Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones. Collaborates with internal and external stakeholders in order to deliver on business objectives. Performs set up & maintenance of Trust & Estate accounts ensuring all compliance requirements are met within acceptable time frames. Ensures the timely and accurate processing of trade order management activities. Supports in audits and compliance reviews as assigned. Identifies and escalates all irregularities and discrepancies to management. Performs sales & service support activities as required to meet client needs and maintain overall service levels. Provides administrative support to team members and relationship managers that includes financial reports, asset & account reconciliation, compliance, trade activity, posting, fee collection and other related activities; ensures proper documentation and administration decisions. Meets high-quality service standards to maximize relationship retention and growth. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, act in their best interests, and ensures an effectively run function. Protects the Bank's assets and complies with all regulatory, legal and ethical requirements. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Basic knowledge of Estate and Trust products and services. Trust industry experience. Applicable securities certification. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Compensation and Benefits: $35 700,00 - $66 100,00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
CLK 12R - Resource and Contract Administrator
BC Public Service, Williams Lake, BC
Posting Title CLK 12R - Resource and Contract Administrator Position Classification Clerk R12 Union GEU Work Options Location Williams Lake, BC V2G 5M1 CA (Primary)Salary Range $54,387.32 - $61,395.95 annually Close Date 4/19/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division Cariboo-Chilcotin Natural Resource District Job Summary Grow your administrative career in this multi-faceted opportunityThe Ministry of Forests is responsible for the stewardship of provincial Crown land and ensures the sustainable management of forest, wildlife, water and other land-based resources. The Ministry manages these resources in a manner that embraces economic, environmental and social goals of government.The Resource and Contract Administrator provides technical and administrative support for resource authorizations and other regional operations programs. Highly organized, you capably prioritize and manage your workload to meet deadlines, using your outstanding eye for detail to ensure all work is carried out to a high standard. You are an effective communicator, able to successfully establish and maintain effective working relationships with a variety of partners and demonstrate initiative and good judgement in applying procedures within established policies and guidelines. If you are ready for the next step in your administrative career, we look forward to receiving your application.Job Requirements: Secondary school graduation. Clerical experience and/or training with preference for tenures administration. Minimum two (2) years of experience in keyboarding, word processing, creating spreadsheets and working with standard computer applications (e.g., MS Word, MS Excel, MS PowerPoint and MS Outlook). Experience coding, processing, storing, tracking and retrieving records and information. Experience computing a variety of payments using applications to enter and retrieve data, performing accounting functions and producing financial reports. Preference may be given to applicants with experience identifying problems and developing options for resolution within policies and guidelines. For questions regarding this position, please contact [email protected] .About this Position: There is currently one (1) permanent, full time position available in Williams Lake. An eligibility list may be established to fill future temporary and permanent vacancies in Williams Lake.A vibrant city in the Cariboo Region - the heart of BC's central interior - Williams Lake offers an abundance of year round recreational activities. From mountain biking, camping, kayaking and golfing in the summer, to downhill & cross-country skiing, snowmobiling and ice fishing in the winter. Consider this opportunity to live, work and explore in the City of Williams Lake .Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations (status or non-status), Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award winning employer and offers employees competitive benefits , great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Administrative Services, Communications, Policy, Research and Economics
Branch Operations Administrator
BMO Financial Group, Toronto, ON
Application Deadline: 05/02/2024 Address: 30 St. Clair Avenue West Job Family Group: Wealth Sales & Service Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements. Collaborates with internal and external stakeholders in order to deliver on business objectives. Organizes and files records of office activities and business transactions. Administers a filing system to ensure the availability of reports, forms, and other documentation. Creates, maintains, and enters information into databases. Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution). Maintains office supplies inventory and orders. Schedules meetings and coordinates meeting facilities and set-up. Liaises with internal and external partners to coordinate changes to premises (e.g. relocations, office planning) with minimal interruptions to business operations. Identifies and escalates all irregularities and discrepancies to management. Performs various operational activities to meet business objectives, client needs, and maintain overall service levels. Provides administrative/operational support including financial and transactional processing and reporting, account processing and documentation, compliance processing, and other related activities; ensures proper documentation and administration of decisions. Meets high quality service standards to maximize relationship retention and growth. Identifies and escalates all irregularities and discrepancies to management and compliance as per guidelines. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, act in their best interests, and ensure an effectively run function. Protects the Bank's assets and complies with all regulatory, legal and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: Post-secondary degree in related field of study desirable. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $31,600.00 - $41,100.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Branch Operations Administrator
BMO Financial Group, Oakville, ON
Application Deadline: 05/02/2024 Address: 360 Oakville Place Drive Job Family Group: Wealth Sales & Service Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements. Collaborates with internal and external stakeholders in order to deliver on business objectives. Organizes and files records of office activities and business transactions. Administers a filing system to ensure the availability of reports, forms, and other documentation. Creates, maintains, and enters information into databases. Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution). Maintains office supplies inventory and orders. Schedules meetings and coordinates meeting facilities and set-up. Liaises with internal and external partners to coordinate changes to premises (e.g. relocations, office planning) with minimal interruptions to business operations. Identifies and escalates all irregularities and discrepancies to management. Performs various operational activities to meet business objectives, client needs, and maintain overall service levels. Provides administrative/operational support including financial and transactional processing and reporting, account processing and documentation, compliance processing, and other related activities; ensures proper documentation and administration of decisions. Meets high quality service standards to maximize relationship retention and growth. Identifies and escalates all irregularities and discrepancies to management and compliance as per guidelines. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, act in their best interests, and ensure an effectively run function. Protects the Bank's assets and complies with all regulatory, legal and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: Post-secondary degree in related field of study desirable. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $31,600.00 - $41,100.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Branch Operations Administrator, BMO Nesbitt Burns
BMO, Calgary, AB
Application Deadline: 04/25/2024Address:525 8th Ave SW East TowerSupports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.Manages client documentation for correspondence and set-up.Collaborates with internal and external stakeholders in order to deliver on business objectives.Supervises the day-to-day operational activities by coordinating the work flow of less-experienced staff.Organizes and files records of office activities and business transactions. Administers a filing system to ensure the availability of reports, forms, and other documentation.Creates, maintains, and enters information into databases.Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution).Maintains office supplies inventory and orders.Schedules meetings and coordinates meeting facilities and set-up.Liaises with internal and external partners to coordinate changes to premises (e.g. relocations, office planning) with minimal interruptions to business operations.Identifies and escalates all irregularities and discrepancies to management.Performs various operational activities to meet business objectives, client needs, and maintain overall service levels.Provides administrative/operational support including financial and transactional processing and reporting, account processing and documentation, compliance processing, and other related activities; ensures proper documentation and administration of decisions.Meets high quality service standards to maximize relationship retention and growth.Identifies and escalates all irregularities and discrepancies to management and compliance as per guidelines.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensure an effectively run function.Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Book Keeper/Office Administrator
FMI ("Froude Management Inc."), Vancouver, BC
Froude Management Inc. (”FMI”) is a diverse group of builders, innovators, and construction managers who constantly look for new ideas to do what they are passionate about using the most recent technologies.At FMI, entrepreneurship is encouraged. The company’s senior staff sets expectations, but even the most junior employees with the best ideas can potentially change the company's direction. Employees’ position does not define their capability of making significant decisions for the company.At FMI, you could be part of a fast-growing family that cares about building and maintaining excellent relationships with the internal team, subcontractors, consultants, clients, and our community. As a talented individual, we will offer you a competitive compensation package. In our family, we will support you to grow both financially and professionally.Froude Management Inc. (FMI) is looking for an experienced Book Keeper/Office Administrator for a wide range of ICI construction projects from start to finish. You will assist the FMI’s team with administrative support to one or more people in operation positions and represent FMI when communicating with external contacts.An excellent Office Administrator must be well-versed in computer and administrative tasks. The ideal candidate will have great organizational skills and is able to work in a fast-paced environment.ResponsibilityBookkeepingRecording Financial TransactionsGeneral Ledger MaintenanceData Entry and AccuracyUnderstanding Accounting Best PracticesReconciliation and Trial Balance:Compliance and ReportingExpert in using Quick Book OnlinePrepare and report accounts payable, accounts receivables, and billingsAssist in payroll compliance and reportingOffice AdministrationAssists with overall administrative functions and duties on large or several smaller projectsAssist the pursuit team with the preparation of bid documents and proposalsHandle all office and construction-related purchasing & suppliersAssembling reports and manuals as required by managersReview subcontract packages and prepare POs in QBOAssist project team with tendering and awarding subcontractorsCreate and maintain templatesOrganize meetings and take meeting minutesAnswer phone calls and communicate with external contactsAssist with safety and quality control administration tasksDevelop and maintain strong relationships with internal team and external contactsArrange for property maintenance and repairs within allowable timelinesOrganize events and meetingsAdvanced skills (i.e. Quick Books Online, emails, invitations, formulas, MS Office Suite, including the ability to create, edit, and format documents)Job Skills & QualificationsMinimum of 3 years of progressive experience as an book keeper and/or administrator or equivalent in Vancouver, British ColumbiaProfessional and service-oriented approach internally and externallySelf-management skills to plan, organize, and prioritize tasks with conflicting deadlines in a fast-paced environmentProactive problem-solver that can manage difficult situationsSelf-motivated with strong organizational skills and the ability to multitaskAdvanced verbal and written communication skillsAbility to develop and maintain effective stakeholder relationshipsAbility to manage difficult situationsMay have one or more direct or indirect reportsPlease submit your resume to [email protected]. We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. If that sounds good, join us, and let’s build our community together!
CLK 12R - Customer Service Assistant
BC Public Service, Victoria, BC
Posting Title CLK 12R - Customer Service Assistant Position Classification Clerk R12 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $29.7809 - $33.6186 hourly Close Date 4/28/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Strategic Initiatives and People / Real Property Div Job Summary Bring your expertise in program planning and historyMINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.BRANCH OVERVIEW The Strategic Initiatives and People (SIP) branch leads and champions the implementation of RPD's Leadership Framework, Strategic Planning Framework, and People Strategy. SIP is a centralized service that steers and supports RPD colleagues in strengthening strategic management. SIP Management Services is a central agency that leads or supports a variety of division-wide activities encompassing planning, special events or projects, corporate assignments, and policies and procedures.JOB OVERVIEW Customer Service Assistants support the St. Ann's Academy community rentals, to assist with the development of operational, systems and procedures for St. Ann's Academy, and to contribute to the administration of the St. Ann's Academy educational/interpretative programs.Job Requirements:• A degree, diploma or certification in history, museology, heritage management, business management, education or related field of study; OR • A combination of education and experience with an emphasis on heritage, public relations, or tourism. • A minimum of two years' related experience in program planning, development, and delivery, preferably in a heritage or related field. • Experience in public education, interpretation, or information. • Experience in building facility management • Basic administrative experience.Provisos/Willingness statements; • Must be willing and able to work shift work, including evenings, nights, and weekends. Upon mutual agreement and within operational requirements, work schedules may be flexible and there will be no guaranteed hours of work. • Must maintain an active/adequate level of physical fitness including the ability to climb stairs and lift to 20 lbs.For questions regarding this position, please contact [email protected] .About this Position: Currently there are three (3) part-time opportunities available in Victoria. This position has full time on-site requirements. An eligibility list may be established to fill future temporary and permanent vacancies across the Ministry of Citizens' Services Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
CLK 12R - Customer Service Assistant
BC Public Service Agency, Vancouver, BC
Posting Title CLK 12R - Customer Service Assistant Position Classification Clerk R12 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary) Salary Range $29.7809 - $33.6186 hourly Close Date 4/28/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Strategic Initiatives and People / Real Property Div Job Summary Bring your expertise in program planning and history MINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Provinces real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities. A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best. BRANCH OVERVIEW The Strategic Initiatives and People (SIP) branch leads and champions the implementation of RPD's Leadership Framework, Strategic Planning Framework, and People Strategy. SIP is a centralized service that steers and supports RPD colleagues in strengthening strategic management. SIP Management Services is a central agency that leads or supports a variety of division-wide activities encompassing planning, special events or projects, corporate assignments, and policies and procedures. JOB OVERVIEW Customer Service Assistants support the St. Anns Academy community rentals, to assist with the development of operational, systems and procedures for St. Anns Academy, and to contribute to the administration of the St. Anns Academy educational/interpretative programs. Job Requirements: A degree, diploma or certification in history, museology, heritage management, business management, education or related field of study; OR A combination of education and experience with an emphasis on heritage, public relations, or tourism. A minimum of two years related experience in program planning, development, and delivery, preferably in a heritage or related field. Experience in public education, interpretation, or information. Experience in building facility management Basic administrative experience. Provisos/Willingness statements; Must be willing and able to work shift work, including evenings, nights, and weekends. Upon mutual agreement and within operational requirements, work schedules may be flexible and there will be no guaranteed hours of work. Must maintain an active/adequate level of physical fitness including the ability to climb stairs and lift to 20 lbs. For questions regarding this position, please contact [email protected]. About this Position: Currently there are three (3) part-time opportunities available in Victoria. This position has full time on-site requirements. An eligibility list may be established to fill future temporary and permanent vacancies across the Ministry of Citizens' Services Employees of the BC Public Service must be located in BC at the time of employment. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Mtis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.). Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible. Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. Job Category Administrative Services
Personal Insurance Technical Service Broker/Underwriter - Must have Ribo License
Hiring Help, Waterloo, ON
Our client in the Kitchener/Waterloo vicinity is currently looking for a Personal Lines Technical Service Representative/Underwriter.Your responsibilities will be, but not limited to: You must possess:A RIBO license in good standingA minimum of 3 years experience as a RIBO licensed broker or alternatively an underwriterMaintain current knowledge of carrier underwriting and current industry changesThorough understanding of industry reports for example; Autoplus, MVR’s and HITSSIG XP experience is preferred; however, willing to train the right incumbent The ability to correct all billing discrepanciesCompleting policy changes in carrier portals associated with policiesEmpathy towards othersExcellent verbal and written communication skillsGood presentation skillsA positive attitudeWillingness to work in an office environment and get along with others/collaborationAdaptable to an ever-changing environment Process applications Run daily activities following procedures of the brokerage Adhering to all carrier’s binding authorityConfirm estimates are accurate Applications are complete for upload to carrier portalsUpon completion issuing policies in carrier portalsProcess new business policies upon receipt from the company Bill as per procedures from the brokerageComplete daily Electronic Data Interchange and work effectively resolving EDI issues as they could ariseAssist in Broker Management System training of new staff *While we appreciate all those that apply, due to the volume of resumes we receive, we will only be reaching out to those individuals who are qualified for this role. Resumes are kept of file for future opportunities. What the company provides:Motivated and inclusive cultureCompetitive salary RRSP with company matching componentProfessional development opportunities, tuition reimbursement
First Nations / Inuit / Métis - Associate, Customer Service BMO Virtual Connect
BMO Financial Group, Toronto, ON
Application Deadline: 06/29/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Retail Banking Sales & Service We invite all experienced and aspiring First Nations / Inuit / Mtis professionals to apply to roles featured on BMOs Indigenous Careers landing page, as well as all those on BMOs Career Page. Qualified First Nations / Inuit / Mtis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMOs ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Integrates marketing promotions and programs into customer conversations when appropriate. Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer. Escalates complex or unresolved customer situations to managers as required. Performs any required activities to ensure customers requests are accurately processed. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner. Collaborates with internal and external stakeholders in order to deliver on business objectives. Manages all transactional outcomes of customer calls or refers to appropriate internal business groups. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: High school diploma or equivalent work experience. Knowledge of personal banking products. Knowledge of competitive marketplace and trends in product offerings. Knowledge of contact centre operational processes and policies. Knowledge of call centre technology, processes and metrics. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.