OverviewPosition: West Tower Desk ConciergeSite: Bay Adelaide CentreCity: 333 Bay Street, TorontoStatus: Full TimeHours: Monday - Friday (2300-0700hrs.)Pay Rate: $19.37Site Description: Bay Adelaide West opened its doors in June 2009. The Bay Adelaide Centre complex encompasses a whole city block and consists of the newly constructed East Tower, 1/2 acre urban plaza. Connected to the PATH (Toronto 27KM underground walkway) with 51 floors and 1,100 underground parking and on site management and 24/7 building access and security.Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Job Skills / RequirementsJob Description:•Access control, property patrols, incident reporting, CCTV and fire panel monitoring, emergency response and customer service•Maintain work flow to ensure that all daily, weekly and monthly tasks and assignments are completed in an accurate and timely manner and forwarded to management•Ensuring a safe and effective working environment by the proper use of all equipment and resources; maintain compliance with established health and safety policies and procedures•Initiating and fostering a spirit of cooperation within and between departments •Standing or sitting for long periods of times•Greet tenants, clients and the general public•Provide helpful guidance and assistances•Direct individuals to required destinations•Sustain effective relationships with visitors, tenants and staff through courteous and respectful relationsQualifications:•Valid Security Guard license•Ontario Secondary School Diploma or equivalent/post-secondary diploma or degree•Minimum 1 year security related experience preferred•Excellent verbal/written communication skills in English•High level of customer service•Superior customer service skills•Proficiency with Windows based software and knowledge of PC based incident reporting software•Knowledge of access control, CCTV, fire equipment and fire monitoring systems•Knowledge of relevant Federal, Provincial, Municipal laws and bi-laws•Position requires the ability to walk/stand/climb stairs for extended periods of time in all weather conditions Education Requirements (Any) High School Diploma/GEDAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needsBenefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term DisabilityThis job reports to the Client Services Manager This is a Full-Time position 3rd Shift, Weekends. Number of Openings for this position: 1