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Senior Manager - Financial Crimes
KPMG, Montreal, QC
OverviewYou've got big plans. We have opportunities to match your ambitions, and we're committed to empowering you to become a better you, no matter what you do. When you join KPMG, you'll be one of over 219 000 professionals providing audit, tax, advisory and business enablement services across 147 countries. With the support to do things differently, grow personally and professionally and bring your whole self to work, there's no limit to the impact you can make! Do you want to work in a dynamic and stimulating environment? This offer is for you! With the objective of continuing to grow and realize its full potential, our Financial Crimes practice in the Montreal office is looking for an experienced Manager or Senior Manager to help develop its service offering and grow its team. In compliance with laws and industry best practices, we work closely with our clients to identify, manage, and mitigate their exposition to financial crime, by acting as advisory experts on the following matters: Anti-money laundering Economic sanctions Anti-tax evasion Anti-corruption Fraud What you will doYou will be involved in a variety of projects with clients exclusively in the financial crime industry. You will work closely with the practice partners on advisory projects and will contribute to business development. Also, as a Manager or Senior Manager, you will have the following responsibilities: Coordinate the management and execution of financial crimes projects. Lead a team of financial crime consultants while ensuring that the quality of the team's deliverables meets KPMG's standards of excellence and clients' needs. Act as subject matter expert on financial crimes advisory so that we can provide services in compliance with best practices, legal requirements, and the firm's standards of excellence. Supervise and train team members. Act as a point of contact with clients to strengthen existing relationships. Support the lines of defense in deploying financial crimes programs. Assess risks (financial crimes (money laundering, tax evasion, economic sanctions), fraud (internal/external), third party or regulatory compliance) across the organization. Help clients to have a comprehensive view of their operational and regulatory risks, thus allowing them to reduce their risk exposure. Assist clients in various risk management engagements including, but not limited to, identifying risk appetite, identifying processes, assessing the adequacy of the design and effectiveness of controls in place, to ensure compliance with legislative and regulatory requirements. Participate in the deployment of new technologies in financial crimes and/or lead the proposals. Provide sound advice on risk governance strategy and adapt it to client needs. More generally, you will have to: Contribute to business development activities to well position KPMG's Financial Crime Advisory Services regionally and nationally. Increase the visibility of the practice by participating in events or writing articles about financial crimes. Develop service offerings according to practice standards. Maintain a continuous awareness of emerging financial crimes trends and risks. What you bring to the role At least 10 years of experience in the areas of anti-financial crimes. Bachelor's degree in accounting, criminology, finance, business, or related field. Master's degree or graduate degree in financial crimes or related field is considered an asset. Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), Certified Financial Crimes Specialist (ACFCS), Economic Sanctions Specialist (CSS) certifications or equivalent designations will be considered an asset. Understanding of laws, regulations and best practices related to anti-money laundering, anti-terrorist financing, anti-corruption, tax evasion and economic sanctions. Excellent verbal and written communication skills. Ability to produce concise and structured presentations and reports. Knowledge of the technologies and solutions available on the market for monitoring and assessment of the risk of money laundering Understanding of banking, insurance, asset management products and services, and existing technologies in the market. Have the willingness to contribute to internal development activities as well as to business development. Be customer-oriented, understand their issues and propose value-added solutions. Being comfortable with teamwork, coaching and relationship building. Be able to perform well under pressure and manage projects, resources, and budgets appropriately. Be autonomous, have a sense of initiative and priorities. Demonstrate great rigor and attention to details. Good knowledge of Excel, Word, Visio, and PowerPoint programs. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Private Banking Officer
BMO, Vancouver, BC
Application Deadline: 05/25/2024Address:2601-2609 Granville StreetSupports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients' needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness.Assists in preparing new business proposals or presentations to clients/prospects.Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Determines client needs and ensures timely and accurate completion of transaction processing.Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Reviews overdraft and other monitoring reports with Private Banker and actions accordingly.Strives to exceed client service standards to maximize relationship retention and growth.Develops rapport and instills confidence with the client to develop credibility and earn their trust.Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Participates in audits and compliance reviews as assigned.Identifies and escalates all irregularities and discrepancies to management.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.Basic knowledge of the Lending Process and supporting policies.Basic knowledge of loan and security documentation, including registration and renewal routine.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Senior Incident Management Specialist to collect, collate, analyze and disseminate information related to networked computer threats and vulnerabiliti
S.i. Systems, Ottawa, ON
Our valued Public sector client is in need of a Senior Incident Management Specialist to collect, collate, analyze and disseminate information related to networked computer threats and vulnerabilities, security incidents and incident responses The client is responsible for managing national parks, national historic sites, national marine conservation areas, and a national urban park. These natural and cultural heritage icons - and the staff that make up the team - are located from coast to coast to coast, in areas that are often remote and challenging operating environments. The client depends on effective and secure digital technology services to deliver its mandate. Along with the rest of the Government of Canada (GC), the client is evolving its workplace technology to reflect an enterprise approach to managing information, data, technology and security. The client's Office of the Chief Information Officer (OCIO) is responsible for providing national leadership for the information management and information technology services for the Agency. In addition, infrastructure investments will be made to find cost effective solutions to improve connectivity for remote regions. ​The OCIO continues to focus efforts to support the Agency's priorities and business lines. The CIO is working closely with Shared Services Canada to ensure that the Agency’s underlying infrastructure is continuously improved to support modern workforce enabling tools. The Agency is also looking to cloud solution providers to implement flexible solutions We are looking for someone with the following, but not limited to, experience: 15 years of experience as Incident Management Specialist in an IT environment. 3 years of experience coordinating response plans to incidents and events. a valid certification, degree, or a diploma in the IT Security field. 5 projects developing standard operating procedures to be used in the prevention or response to incidents. 5 projects authoring investigative reports. Apply
STO 15R - ECC Operations Officer
BC Public Service, Saanichton, BC
Posting Title STO 15R - ECC Operations Officer Position Classification Scientific/Technical Off R15 Union GEU Work Options On-Site Location Saanichton, BC V8M2A5 CA (Primary)Salary Range $57,296.54 - $64,805.30 annually Close Date 4/10/2024 Job Type If and As When Needed Temporary End Date 11/29/2024 Ministry/Organization BC Public Service -> Emerg Mgt, Climate Readiness Ministry Branch / Division Provincial Response Operations Job Summary Apply your expertise and passion for innovation to this rewarding career opportunityEmergency Management and Climate Readiness (EMCR) is the lead coordinating agency in the provincial government for all emergency management activities. As such, EMCR's mission is to be responsible to British Columbians for leading the management of provincial level emergencies and disasters and supporting other authorities within their areas of jurisdiction. EMCR works directly with local governments, First Nations, provincial ministries and agencies, federal departments, other jurisdictions, industry and volunteers in hazard mitigation, preparedness, response and recovery.Working in the 24/7 Emergency Coordination Centre, the Operations Officer provides front line emergency response and coordination to all-hazard disasters and emergencies throughout the province, including flooding, wildland urban interface fires, earthquakes, wildlife calls, landslides, tsunamis, provincial Search and Rescue and dangerous goods incidents. They provide input into planning, development and implementation of emergency management systems and procedures; provide emergency management services; and act in a training and advisory capacity to staff in Emergency Operations Centres. Operations officers may be required to travel and be deployed to assist in EMCR facilities during emergency activations.Job Requirements: Secondary school graduation or equivalent (GED). Emergency management experience and/or training. Preference may be given to applicants with one (1) or more of the following: Post-secondary certificate, diploma or degree in emergency management. Experience in an emergency call centre or dispatch room environment. Experience and/or training in the Incident Command System or similar command and control environment. Experience dealing with natural hazards, risk assessment and/or emergency response field operations. Experience and/or training in Microsoft Office applications, including Outlook, Word and Excel. Willingness statements: Work 24/7 shifts on a rotating basis year-round as an when required, including evenings, nights, early mornings, weekends and holidays. Work overtime and/or be placed on standby 24/7 with limited notice year-round, including on weekends, evenings, nights and holidays. Work at an EMCR office or remotely, as needed to maintain EMCR operational requirements. Possess and maintain a valid Class 5 BC Driver's Licence (or equivalent). Travel throughout the province and, during emergency events, be deployed for up to 14 days to emergency operations centres, including the EMCR Provincial Emergency Coordination Centre (PECC) and Provincial Regional Emergency Operations Centres (PREOCs). For questions regarding this position, please contact [email protected] .About this Position: This position has full time on-site requirements. This is a temporary opportunity until January 03, 2025. This temporary opportunity may be extended. An eligibility list may be established to fill future as and when needed, full-time and/or part-time temporary vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career.Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.IMPORTANT: Qualified applicants who submit complete applications by February 7 will be invited to participate in the first round of assessments in the hiring process. Those who submit complete applications between February 8 and February 28will be invited to participate in the second round of assessments in the hiring process. Those who submit complete applications between February 29and March 20will be invited to participate in the third round of assessments in the hiring process. Those who submit complete applications between March 21 and April 10will be invited to participate in the fourth round of assessments in the hiring process.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Scientific and Technical
Private Banking Officer
BMO Financial Group, Vancouver, BC
Application Deadline: 05/25/2024 Address: 2601-2609 Granville Street Job Family Group: Wealth Sales & Service Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness. Assists in preparing new business proposals or presentations to clients/prospects. Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees. Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels. Determines client needs and ensures timely and accurate completion of transaction processing. Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business. Collaborates with internal and external stakeholders in order to deliver on business objectives. Analyzes data and information to provide insights and recommendations. Reviews overdraft and other monitoring reports with Private Banker and actions accordingly. Strives to exceed client service standards to maximize relationship retention and growth. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities. Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines. Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy. Participates in audits and compliance reviews as assigned. Identifies and escalates all irregularities and discrepancies to management. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled. Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications. Basic knowledge of the Lending Process and supporting policies. Basic knowledge of loan and security documentation, including registration and renewal routine. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Compensation and Benefits: $37,500.00 - $69,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Private Banking Officer, Sales - BMO Private Wealth
BMO, Montreal, QC
Application Deadline: 04/18/2024Address:1250 boul Rene Levesque OuestSupports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients' needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness.Assists in preparing new business proposals or presentations to clients/prospects.Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Determines client needs and ensures timely and accurate completion of transaction processing.Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Reviews overdraft and other monitoring reports with Private Banker and actions accordingly.Strives to exceed client service standards to maximize relationship retention and growth.Develops rapport and instills confidence with the client to develop credibility and earn their trust.Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Participates in audits and compliance reviews as assigned.Identifies and escalates all irregularities and discrepancies to management.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Bilingualism French and EnglishMust meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled (RISI)Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.Basic knowledge of the Lending Process and supporting policies.Basic knowledge of loan and security documentation, including registration and renewal routine.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Private Banking Officer, Sales - BMO Private Wealth
BMO, Quebec, QC
Application Deadline: 04/05/2024Address: 2828 boul LaurierJob Family Group:Wealth Sales & Service***Administrative support role***Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients' needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness.Assists in preparing new business proposals or presentations to clients/prospects.Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Determines client needs and ensures timely and accurate completion of transaction processing.Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Reviews overdraft and other monitoring reports with Private Banker and actions accordingly.Strives to exceed client service standards to maximize relationship retention and growth.Develops rapport and instills confidence with the client to develop credibility and earn their trust.Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Participates in audits and compliance reviews as assigned.Identifies and escalates all irregularities and discrepancies to management.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.English intermediate level is requiredFrench expert level is requiredMust meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.Basic knowledge of the Lending Process and supporting policies.Basic knowledge of loan and security documentation, including registration and renewal routine.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$37 500,00 - $69 500,00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
FO 18R - Tax Fraud Investigations Analyst
BC Public Service, Surrey, BC
Posting Title FO 18R - Tax Fraud Investigations Analyst Position Classification Financial Officer R18 Union GEU Work Options Hybrid Location Surrey, BC V4P 1M5 CA (Primary)Salary Range $62,255.85 - $70,557.73 annually Close Date 4/3/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Finance Ministry Branch / Division Revenue Division, Investigations Unit Job Summary Apply yourfinancial expertise in this integral roleThe Investigations Unit in the Revenue Division is responsible for the criminal and quasi-criminal enforcement of the various BC tax statutes administered by the Ministry of Finance.Reporting to the Director, the Tax Fraud and Investigations Analyst has responsibility to monitor, plan and conduct risk analysis of individuals and businesses involving non-compliance and/or fraud relating to evasion of tax under all statutes administered by the Ministry of Finance and under the Criminal Code of Canada. The Tax Fraud and Investigations Analyst will also provide assistance to investigative teams regarding completion of Reports to Crown Counsel.Job Requirements: Diploma, certification or equivalent in a related discipline such as administrative law, investigation and enforcement, or criminology. Experience interpreting and applying legislation, regulation and/or policies. Preference may be given to applicants with: Experience conducting research and analysis. Experience investigating and preparing information for reports. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement. 1 Position available. An eligibility list may be established for future permanent opportunities. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career.Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Finance
ADMN O 18R - Community Recovery Coordinator
BC Public Service, Victoria, BC
Posting Title ADMN O 18R - Community Recovery Coordinator Position Classification Administrative Officer R18 Union GEU Work Options Hybrid Location Kamloops, BC V2H 1B7 CAMultiple Locations, BC CA (Primary)Saanichton, BC V8M2A5 CAVictoria, BC V9B 6X2 CASalary Range $64,123.59 - $72,674.35 annually Close Date 4/21/2024 Job Type Regular Full Time Temporary End Date 11/29/2024 Ministry/Organization BC Public Service -> Emerg Mgt, Climate Readiness Ministry Branch / Division Disaster Recovery/Recovery, Policy & Planning Job Summary Build your coordination and project management expertise in this exciting roleMinistry of Emergency Management & Climate Readiness (EMCR) leads provincial emergency and disaster risk management, builds and fosters collaborative relationships and partnerships, advances meaningful and lasting reconciliation, and supports all peoples in British Columbia to reduce disaster risk.This position provides coordination, oversight and reporting of key recovery operations in disaster zones throughout the Province of British Columbia. Reporting to Manager, Community Recovery, this position works closely with a broad array of organizations both internal and external to government to support community recovery. The Coordinator may be assigned to headquarters or to a specific event or location and is critical in ensuring teams are supported and information is flowing in a timely and effective manner.Job Requirements: Education and Experience Diploma or higher in emergency management, business administration, public administration, natural resources or related field and one (1) year related experience; OR An equivalent combination of education and experience may be considered. Related experience (including volunteer work) is defined as a combination of the following: Experience handling multiple priorities concurrently in a fast-paced environment. Experience supporting the development of frameworks, policies, and/or other guiding documents. Experience conducting research to support the development of internal and/or external resources. Experience effectively gathering and conveying information to senior and executive audiences. Preference may be given to candidates with any of the following: Experience in disaster response, disaster recovery, and/or emergency management. Experience in project management. Experience managing people/situations during a natural disaster. Candidates must be able and willing to: Travel occasionally. Work flexible hours and be available 24/7 during emergency events. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work from home a few days a week subject to an approved Telework Agreement. Flexible work options may not be available during emergency operations response periods. This position can be based Saanichton, Victoria and Kamloops. There is one (1) permanent opportunity. There is one (1) seven (7) month temporary opportunity. This temporary opportunity may be extended or become permanent. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career.Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO -Please do not submit a cover letter as it will not be reviewed.Resume: YES -A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES -You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Senior Compliance Officer-Compliance Program Management
BMO, Toronto, ON
Application Deadline: 04/16/2024Address: 100 King Street WestJob Family Group:Audit, Risk & ComplianceThe Senior Compliance Officer-Compliance Program Management is responsible for setting, defining and communicating the compliance methodology associated to the enterprise compliance program (ECP). You will provide support for the execution of standard annual processes across the bank and around different parts of Enterprise Compliance. You will train and communicate ECP expectations thru various communication forums, job aids, working tools and tech applications. Project management skills are crucial for this role along with strong written and verbal communication skills. Experience with writing policy and procedures to support defining practice standards is preferred.Should understand the role of a compliance officer as listed below:Assists in the implementation, maintenance and administration of a specific compliance program. Coordinates and performs risk assessment, monitoring, testing and surveillance activities to ensure program remains current and aligned with BMO Compliance Program. Works with business/group and internal partners to ensure regulatory, corporate and fiduciary obligations are met. Advises business/group on implications of new regulatory developments or internal products and assists to implement new/revised policies and programs to address them. Identifies risks and implements appropriate actions to mitigate them. Develops and maintains compliance information for analysis and reporting. Achieves compliance goals by maintaining current knowledge of regulatory requirements and developments. Maintains functional and regulatory expertise specific to business group and refers to Compliance Policies & Procedures manuals for requirements. Contributes to business/group results by providing oversight and making recommendations that significantly impact the Bank's ability to monitor regulatory compliance programs, minimize operational risk and align with regulatory agencies.*This is a hybrid role requiring 2 days in the office.Provides advice and guidance to assigned business/group on implementation of solutions aligned to regulatory risk appetite based on an understanding of business operations and stakeholder needs.Consults on new products, services and automated systems to assist with incorporating compliance requirements into these initiatives.Influences to achieve effective regulatory compliance controls that enable business objectives.Identifies and advises on emerging issues and trends to inform decision-making.Helps determine business priorities and best sequence for execution of business/group strategy.Builds effective professional relationships with business group, internal/external stakeholders and trust with regulators.Oversees the development and maintenance of guidelines and procedures, providing advice/rulings as necessary, for a single function within a geographic area.Participates in the design, implementation and management of core business/group processes.Conducts and/or effectively challenges risk assessments for business/group and assists to identify more effective compliance controls.Performs and/or effectively challenges monitoring and testing activities to ensure regulatory compliance controls are operating and aligned to regulatory requirements.Supports root cause analysis in response to material control failures in business/group.Identifies, assesses, effectively challenges and oversees the satisfactory resolution of issues, including ensuring adequate management remediation plans and validation.Elevates high profile issues/risk cases to Compliance and business/group management for prompt resolution.Analyzes and reports compliance information to Compliance and business/group management.Develops and maintains a high level of expertise in all regulations, directives and guidance which apply to the group(s) supported.Provides input to business/group on emerging risks, regulatory developments and interpretation of regulations.Conducts and/or effectively challenges risk assessments for business/group and assists to identify more effective compliance controls.Performs and/or effectively challenges monitoring and testing activities to ensure regulatory compliance controls are operating and aligned to regulatory requirements. Supports root cause analysis in response to material control failures in business/group.Identifies, assesses, effectively challenges and provides oversight on the satisfactory resolution of issues, including ensuring adequate management remediation plans and validation. Elevates high profile issues/risk cases to Compliance and business/group management for prompt resolution.Analyzes and reports compliance information to Compliance and business/group management.Advises first line of defense management and employees on compliance matters.Consults on new products, services and automated systems to assist with incorporating compliance requirements into these initiatives.Ascertains training needs and helps develop training based on gaps identified through the compliance monitoring and testing.Identifies enhancements to business group compliance tools and processes and communicates to required stakeholders.Assists business group management in communicating and implementing changes to applicable regulatory policies and procedures.Represents the business/group Compliance team and interacts with examiners/auditors during internal, external and regulatory audits and examinations.Provides regulatory perspective on business group's sales and marketing materials.Anticipates/ identifies and analyses risk and consequences of unaddressed risk factors/ compliance gaps, and recommends appropriate controls.Builds effective professional relationships with business/groups.Operates effectively within a high stress environment with constantly changing expectations and regulatory & audit scrutiny.Accesses, monitors and reports on sensitive Bank, customer, transactional and employee information to ensure compliance with regulatory requirements.Communicates the roles and importance of each of the three lines of defense, and proactively identifies regulatory risk.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically minimum of 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Understanding of banks regulatory environment.Experience with developing and managing a project timeline.Experience with writing policy and procedures and helping define practice standards.Strong communication, critical thinking, relationship management and project management skills.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$74,800.00 - $138,600.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Private Banking Officer-Sales
BMO, London, ON
Application Deadline: 04/19/2024Address: 255 Queens AvenueJob Family Group:Wealth Sales & ServiceSupports the delivery of the customer experience for private banking clients. Provides high quality customer service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients' needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness. Makes credit decisions/recommendations in accordance with sound credit-granting principles and in compliance with Bank Policy & Procedures.Qualifications:Assists in preparing new business proposals or presentations to clients/prospects.Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Determines client needs and ensures timely and accurate completion of transaction processing.Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate.Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Meets high-quality service standards to maximize relationship retention and growth.Develops rapport and instills confidence with the client to develop credibility and earn their trust.Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Participates in audits and compliance reviews as assigned.Identifies and escalates all irregularities and discrepancies to management.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Credit Qualifications and associated credit knowledge and skills according to the standards established within the credit qualification process, policies, and procedures.RISR qualified (Minimum IFIC completed; CSC preferred).Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.Understanding of the Lending Process and supporting policies.Understanding of loan and security documentation, including registration and renewal routine.Knowledge and understanding of banking services.Knowledge of mutual fund/investment products.Specialized knowledge.Verbal & written communication skills - Good.Organization skillls - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Compensation and Benefits:$35,700.00 - $66,100.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Private Banking Officer Sales
BMO, Toronto, ON
Application Deadline: 05/02/2024Address:100 King Street WestSupports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients' needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness.Assists in preparing new business proposals or presentations to clients/prospects.Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Determines client needs and ensures timely and accurate completion of transaction processing.Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Reviews overdraft and other monitoring reports with Private Banker and actions accordingly.Strives to exceed client service standards to maximize relationship retention and growth.Develops rapport and instills confidence with the client to develop credibility and earn their trust.Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Participates in audits and compliance reviews as assigned.Identifies and escalates all irregularities and discrepancies to management.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.Basic knowledge of the Lending Process and supporting policies.Basic knowledge of loan and security documentation, including registration and renewal routine.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Private Banking Officer Sales
BMO Financial Group, Toronto, ON
Application Deadline: 05/02/2024 Address: 100 King Street West Job Family Group: Wealth Sales & Service Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness. Assists in preparing new business proposals or presentations to clients/prospects. Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees. Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels. Determines client needs and ensures timely and accurate completion of transaction processing. Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business. Collaborates with internal and external stakeholders in order to deliver on business objectives. Analyzes data and information to provide insights and recommendations. Reviews overdraft and other monitoring reports with Private Banker and actions accordingly. Strives to exceed client service standards to maximize relationship retention and growth. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities. Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines. Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy. Participates in audits and compliance reviews as assigned. Identifies and escalates all irregularities and discrepancies to management. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled. Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications. Basic knowledge of the Lending Process and supporting policies. Basic knowledge of loan and security documentation, including registration and renewal routine. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Compensation and Benefits: $37,500.00 - $69,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
ADMN O 18R - Business Application Analyst
BC Public Service, Surrey, BC
Posting Title ADMN O 18R - Business Application Analyst Position Classification Administrative Officer R18 Union GEU Work Options Hybrid Location Multiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CARichmond, BC V7C 4M9 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $64,123.59 - $72,674.35 annually Close Date 5/2/2024 Job Type Regular Full Time Temporary End Date 4/4/2025 Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Real Estate Business Services/Real Property Division Job Summary A great opportunity to take the next step in your careerThe Real Property Division serves over 30,000 public servants in the BC Public Service and many more in the broader public sector. Our work includes facilities management, workplace design and management, and real estate servicesThe Business Application Analyst serves as the primary point of contact for users seeking technical assistance and support within the Real Property Division (RPD) of Citizens' Services. The Business Application Analyst, as part of the RPD's Service Desk Team, triages, diagnoses, and resolves technical issues promptly to minimize downtime and ensure the smooth operation of systems and services.Job Requirements: Diploma in business or public administration or program related area, and two (2) or more year's relevant experience*. An equivalent combination of education and experience may be considered (e.g. No diploma and four (4) or more years of relevant experience*) Relevant experience* must include: Experience with end-user software troubleshooting, remote desktop assistance, and general technology support. Experience in end-user documentation, standard operating protocol documentation, and instruction videos and FAQ documents. Experience in working collaboratively with various partners on business process change projects. Experience with business applications including user support, data integrity, administrative functions, troubleshooting and user acceptance testing. Preference may be given for: Experience in using Jira Service Management. Experience supporting IM/IT projects with multiple interdependencies including major business transformations, strategic communications, and the oversight of system integrators. Provisio/Willingness Statement: Travel may be required when operational needs arise. Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as required by the ministry (Note: It is important that you read the job posting carefully to understand the specific security screening requirements pertaining to the position). For questions regarding this position, please contact [email protected] .About this Position: This is a temporary opportunity until April 4, 2025 Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. The position headquarters will be Victoria, Vancouver, Richmond, Surrey or Prince George An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services. To learn more about these B.C communities you can click on the Hello BC link here! Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES- A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
ADMN O 18R - Business Application Analyst
BC Public Service Agency, Vancouver, BC
Posting Title ADMN O 18R - Business Application Analyst Position Classification Administrative Officer R18 Union GEU Work Options Hybrid Location Multiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CARichmond, BC V7C 4M9 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CA Salary Range $64,123.59 - $72,674.35 annually Close Date 5/2/2024 Job Type Regular Full Time Temporary End Date 4/4/2025 Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Real Estate Business Services/Real Property Division Job Summary A great opportunity to take the next step in your career The Real Property Division serves over 30,000 public servants in the BC Public Service and many more in the broader public sector. Our work includes facilities management, workplace design and management, and real estate services The Business Application Analyst serves as the primary point of contact for users seeking technical assistance and support within the Real Property Division (RPD) of Citizens Services. The Business Application Analyst, as part of the RPDs Service Desk Team, triages, diagnoses, and resolves technical issues promptly to minimize downtime and ensure the smooth operation of systems and services. Job Requirements: Diploma in business or public administration or program related area, and two (2) or more years relevant experience*. An equivalent combination of education and experience may be considered (e.g. No diploma and four (4) or more years of relevant experience*) Relevant experience* must include: Experience with end-user software troubleshooting, remote desktop assistance, and general technology support. Experience in end-user documentation, standard operating protocol documentation, and instruction videos and FAQ documents. Experience in working collaboratively with various partners on business process change projects. Experience with business applications including user support, data integrity, administrative functions, troubleshooting and user acceptance testing. Preference may be given for: Experience in using Jira Service Management. Experience supporting IM/IT projects with multiple interdependencies including major business transformations, strategic communications, and the oversight of system integrators. Provisio/Willingness Statement: Travel may be required when operational needs arise. Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as required by the ministry (Note: It is important that you read the job posting carefully to understand the specific security screening requirements pertaining to the position). For questions regarding this position, please contact [email protected]. About this Position: This is a temporary opportunity until April 4, 2025 Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. The position headquarters will be Victoria, Vancouver, Richmond, Surrey or Prince George An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens Services. To learn more about these B.C communities you can click on the Hello BC link here! Employees of the BC Public Service must be located in BC at the time of employment. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Mtis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete. Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible. Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. Job Category Administrative Services
Director, Market Conduct Compliance
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionAbout the Role:Reporting to the Global Head of Market Conduct Compliance, this individual is responsible for supervising aspects of Manulife’s Market Conduct Compliance program in North America.This role focuses on advancing our Market Conduct Compliance capabilities across both the Canadian Segment and US Segment, with a particular focus on ensuring the effective implementation of Manulife’s Conduct Risk Framework. The Director of Market Conduct Compliance will lead a team of Senior Compliance Officers throughout North America and collaborate closely with the Manager of the Market Conduct Compliance Insurance Examination Team to ensure that appropriate compliance controls and processes are in place with respect to new and existing programs, attendance at industry meetings and ensuring employee cross-training for future growth and retention of employeesAn important part of this role is fostering Market Conduct capacity and talent, including ensuring effective structures and operating models and relationships. The Director, Market Conduct Compliance will provide guidance and recommendations as 2nd Line of Defense to assist with strengthening policies and procedures for internal business divisions. They will give guidance, assistance and recommendations to local Segment Distribution Compliance, and ensure close coordination with Sales, Regional and local counterparts in Operational Risk, AML/Fraud Management, Global Investigative Services and elsewhere in the Compliance organization.Working closely with the Asia AVP Distribution Compliance, the incumbent will also ensure that appropriate compliance controls and processes are in place.Key Responsibilities and Accountabilities:This individual will be responsible for ensuring that Manulife’s Market Conduct Risk Framework is effectively communicated and deployed in across North America. Specific responsibilities and accountabilities include, but are not limited to:Ensuring that processes are in place to screen and supervise the ongoing suitability of distribution partners, advisors and firms ensuring that controls are in place to implement mitigating processes and controls;Working closely with the Global Anti-Fraud Teams and other partners to support investigations and high profile cases as advanced;Support, supervise and collaborate with Senior Compliance Officers on sophisticated review, investigations and high profile cases;Support monthly, quarterly and annual compliance reporting and risk assessment processes;Supporting and implementing the use of Compliance Analytics to proactively detect and address misconduct;Attendance on weekly Case calls with partners and team members;Lead and supervise monthly Market Conduct Review Committee meetings;Building and maintaining external relationships with provincial regulators, and all distribution partner compliance teams;Attendance at industry conferences;Participation on internal Groups/Forums with all partners;Crafting compliance content to present in person or virtually to internal and external partners;Working with Technology Heads to implement and maintain robust 2nd line of defense testing programs for Market Conduct Compliance;Acting as senior member of the Global Distribution Compliance Management Team.Knowledge, Experience, Skills and EducationOutstanding people leader, with a passion for developing teams, and a track record in hiring, developing and promoting talentLives and models Manulife’s Values, and appropriately reflects Manulife’s Leadership DNA, including with respect to capabilities, skills and mentalityUniversity or post-secondary education a definite assetDeep understanding of insurance distribution compliance and risk controls in Canadian Markets, ideally with an in-depth understanding of Managing General Agencies and National Account Distribution Channels10 years dynamic experience in financial services compliance, audit, risk or other control roles or direct experience in insurance distribution combined with 3-5 years in a leadership roleExperience supervising compliance programs in a constantly evolving regulatory environment would be an advantageStrong communication and people leadership skills to optimally articulate strong recommendations and decisions and credibility to positively influence senior leaders and counterparts throughout ManulifeGood judgement, balancing pragmatism with high standards for compliance and ethical conductAbility to model appropriate articulation of concerns, raising of issues and management of difficult conversationsProficiency in French would be a definite advantageAbility to travel throughout North America if/when requiredWhat can we offer:A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging pursuit of passions and learning new skills!A focus on growing career pathways.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunity!We build opportunities to learn and grow at every career stage.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive work environment where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all collaborators and has a positive social and environmental impact.#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$98,400.00 CAD - $177,120.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Fraud Officer
RBC, Toronto, ON
Job SummaryParticipates in bank account investigations to prevent possible fraudulent transactions; minimizes fraud loss and adheres to organizational standards. With extensive knowledge of the job and policies/practices, performs a wide range of advanced administrative/operational assignments.Job DescriptionWhat is the opportunity?As a Fraud Officer, you will support RBC Royal Bank's Client First strategy and deliver a superior Client experience. You will provide quality service to clients and enhance RBC Financial Group's risk mitigation strategy through analysis and investigation of potential fraud transactions. You will investigate potentially fraudulent items drawn on RBC Business Deposit Accounts. You will work closely with Branch and Commercial Banking Partners, NFDG, CIS, and other Financial InstitutionsThe current shift to be staffed is Tuesday- Saturday, or Sunday- Thursday 3pm-11pm* Please note: this is a Hybrid opportunity What will you do?- Support RBCs Client First strategy, provide quality service and risk mitigation strategy through analysis and investigation of potential fraud transactions via various channels- Maintain a pro-active approach, mitigating fraudulent activity at source and where loss has occurred clearly focus on swift recovery of funds where possible- Ensure operational risk/loss is mitigated and negative client impact is kept to a minimum- Be accountable for quality and accuracy of day to day job responsibilities, tasks and activities- Ensure a balanced focus on enhanced client experience, efficiency and effectiveness and operational risk- Provide consistent service within established benchmarks, contributing to achievement of business Service Level Agreements (SLAs)What do you need to succeed?Must-have- English, at a professional verbal and written level- Proven ability to work in a detail oriented fast-paced environment- Ability to be proactive, while prioritizing and multitasking, with a commitment to delivering superior client experience- Proven interpersonal, communication and problem resolution skillsNice-to-have- Fraud Knowledge- Call center experience- Bilingual in French and English, at a professional verbal and written level in both languages- Industry experience in financial services or knowledge of Business/Banking through formal education- Industry experience in financial services or knowledge of Business/Banking through formal education Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.- Continued career advancement opportunities- Exposure to strong mentorship and leadership examples- A comprehensive Total Rewards Program including bonuses and flexible benefits- Ability to make a difference and lasting impact- Work in a dynamic, collaborative, and high-performing teamJob SkillsAnti-Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk ControlAdditional Job DetailsAddress:YORK MILLS CENTRE, 10 YORK MILLS RD:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-22Application Deadline:2024-05-06Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Fraud Officer
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?As a Fraud Officer, you will support RBC Royal Bank's Client First strategy and deliver a superior Client experience. You will provide quality service to clients and enhance RBC Financial Group's risk mitigation strategy through analysis and investigation of potential fraud transactions. You will investigate potentially fraudulent items drawn on RBC Business Deposit Accounts. You will work closely with Branch and Commercial Banking Partners, NFDG, CIS, and other Financial Institutions.The current shift to be staffed is Wednesday- Saturday 9pm-7am* Please note: this is a Hybrid opportunity.What will you do?Support RBCs Client First strategy, provide quality service and risk mitigation strategy through analysis and investigation of potential fraud transactions via various channelsMaintain a pro-active approach, mitigating fraudulent activity at source and where loss has occurred clearly focus on swift recovery of funds where possibleEnsure operational risk/loss is mitigated and negative client impact is kept to a minimumBe accountable for quality and accuracy of day to day job responsibilities, tasks and activitiesEnsure a balanced focus on enhanced client experience, efficiency and effectiveness and operational riskProvide consistent service within established benchmarks, contributing to achievement of business Service Level Agreements (SLAs)What do you need to succeed?Must-haveEnglish, at a professional verbal and written levelProven ability to work in a detail oriented fast-paced environmentAbility to be proactive, while prioritizing and multitasking, with a commitment to delivering superior client experienceProven interpersonal, communication and problem resolution skillsFlexible to work a setshift within a 24/7 work environment, includingholidays and weekendsNice-to-haveFraud KnowledgeCall center experienceBilingual in French and English, at a professional verbal and written level in both languagesIndustry experience in financial services or knowledge of Business/Banking through formal educationIndustry experience in financial services or knowledge of Business/Banking through formal education Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Continued career advancement opportunitiesExposure to strong mentorship and leadership examplesA comprehensive Total Rewards Program including bonuses and flexible benefitsAbility to make a difference and lasting impactWork in a dynamic, collaborative, and high-performing teamJob SkillsAnti-Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk ControlAdditional Job DetailsAddress:YORK MILLS CENTRE, 10 YORK MILLS RD:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-22Application Deadline:2024-05-06Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Private Banking Officer Credit - BMO Private Wealth
BMO Financial Group, Montreal, QC
Application Deadline: 05/08/2024 Address: 1250 boul Rene Levesque Ouest Job Family Group: Wealth Sales & Service Provides a superior level of customer service and portfolio management in lending services for all existing and potential clients and in support of a team of specialists and relationship managers. Provides technical expertise for proactive credit analysis, structuring, decisions, and portfolio monitoring. Applies lending expertise to a lending and deposit portfolio of accounts or part of the lending process (e.g. underwriting, funding, monitoring). Assists in preparing new business proposals or presentations to clients/prospects. Assists in preparing for client meetings and account opening documentation. Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels. Performs client sales & service support activities as required to meet client needs and maintain overall service standards. Determines client needs and ensures timely and accurate completion of transaction processing. Provides after sales support and handles exceptions tactfully, accurately and efficiently in accordance with Bank policy. Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of the integrated private banking services and offerings and lending procedures. Collaborates with internal and external stakeholders in order to deliver on business objectives. Analyzes data and information to provide insights and recommendations. Executes set-up, maintenance, and advancement of lending products and related account administration as per guidelines. Verifies and processes loan drawdowns, ensuring they are within the terms of the credit authorization and completion of required security documentation. Reviews and actions overdrafts and other monitoring reports in a timely manner. Sets up and completes margin / covenant tests within established timeframes. Maintains control of security collateral including preparation and registration. Identifies, diarizes, and monitors accounts for security renewals, registrations, and other expiry dates to meet compliance requirements. Monitors and controls the integrity of lending documentation. Collects fees applicable to credit terms and conditions or account agreement. Provides timely, accurate service and support to bankers and specialists by completing a wide variety of credit, non-credit, and related activities. Identifies, records and advises banker / relationship manager of any credit &/or risk management issues Identifies opportunities to increase profitability, create capacity and reduce expenses. Ensure timely and accurate set-up, maintenance and advance of lending products. May focus on either after sales service, or compliance (risk management) and fulfillment services, or both. Mitigates identified risks and makes credit recommendations/decisions in accordance with sound credit-granting principles and compliance with the Banks philosophy and principles outlined in corporate risk policy and supporting policies and procedures. Identifies and escalates irregularities and discrepancies to management as per guidelines. Participates in assigned audits and compliance reviews. Ensures proper adherence to the code of conduct and ethical guidelines. Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy. Protects the Banks assets by adhering to all banking, investment and lending regulations, policies, and procedures, legal and ethical requirements, process requirements, bank guidelines, and established risk guidelines. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Bilingualism French and English. Working knowledge of personal (primarily) and commercial credit and non-credit products and services. Working knowledge of lending processes and supporting policies. If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $37 500,00 - $69 500,00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Private Banking Officer Credit - BMO Private Wealth
BMO, Montreal, QC
Application Deadline: 05/08/2024Address: 1250 boul Rene Levesque OuestJob Family Group:Wealth Sales & ServiceProvides a superior level of customer service and portfolio management in lending services for all existing and potential clients and in support of a team of specialists and relationship managers. Provides technical expertise for proactive credit analysis, structuring, decisions, and portfolio monitoring. Applies lending expertise to a lending and deposit portfolio of accounts or part of the lending process (e.g. underwriting, funding, monitoring).Assists in preparing new business proposals or presentations to clients/prospects.Assists in preparing for client meetings and account opening documentation.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Performs client sales & service support activities as required to meet client needs and maintain overall service standards.Determines client needs and ensures timely and accurate completion of transaction processing.Provides after sales support and handles exceptions tactfully, accurately and efficiently in accordance with Bank policy.Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of the integrated private banking services and offerings and lending procedures.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Executes set-up, maintenance, and advancement of lending products and related account administration as per guidelines.Verifies and processes loan drawdowns, ensuring they are within the terms of the credit authorization and completion of required security documentation.Reviews and actions overdrafts and other monitoring reports in a timely manner.Sets up and completes margin / covenant tests within established timeframes.Maintains control of security collateral including preparation and registration.Identifies, diarizes, and monitors accounts for security renewals, registrations, and other expiry dates to meet compliance requirements.Monitors and controls the integrity of lending documentation.Collects fees applicable to credit terms and conditions or account agreement.Provides timely, accurate service and support to bankers and specialists by completing a wide variety of credit, non-credit, and related activities.Identifies, records and advises banker / relationship manager of any credit &/or risk management issuesIdentifies opportunities to increase profitability, create capacity and reduce expenses.Ensure timely and accurate set-up, maintenance and advance of lending products.May focus on either after sales service, or compliance (risk management) and fulfillment services, or both.Mitigates identified risks and makes credit recommendations/decisions in accordance with sound credit-granting principles and compliance with the Bank's philosophy and principles outlined in corporate risk policy and supporting policies and procedures.Identifies and escalates irregularities and discrepancies to management as per guidelines.Participates in assigned audits and compliance reviews.Ensures proper adherence to the code of conduct and ethical guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Protects the Bank's assets by adhering to all banking, investment and lending regulations, policies, and procedures, legal and ethical requirements, process requirements, bank guidelines, and established risk guidelines.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Bilingualism French and English.Working knowledge of personal (primarily) and commercial credit and non-credit products and services.Working knowledge of lending processes and supporting policies.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$37 500,00 - $69 500,00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.