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Product Management Specialist - Public Cloud
Fortinet, Burnaby, BC
DescriptionThe successful candidate will join the Product Management team, and specialize in Public Cloud products & Solutions. The PM will interface directly with partners (AWS, Microsoft, Google etc.), to build Fortinet portfolio within these environments, and manage the technical relationship between teams. The successful PM will engage with R&D, Customer Support and Sales internally, to manage technical strategies in these marketplaces. Job Requirements: • Public cloud environments (AWS, Azure, GCP etc.) or equivalent technical experience • 3+ years experience on Java/Python • Solid knowledge on source control (e.g. Git) and CI/CD • Experience on BI tools (e.g. Tableau) is desirable • Relevant technical product or project management experiences • 3+ years experience in the information security or networking solutions space, and solid understanding of the networking & security concepts • Knowledge of configuring and implementing technical security solutions (Firewalls, IPS, Antivirus, Antispam, etc.) • Understanding the layout of the design of the solution and critical thinking are key factors to be successful in this role • Understanding the business needs of the customer and ability to explain the details clearly during customer interaction and presentations is an integral part of the role • Strong communication skills (written and verbal) and professionalism • Self-motivated, detail-oriented, the ability to prioritize task and multi-task #GD #LI-CN1
Senior Incident Management Specialist to collect, collate, analyze and disseminate information related to networked computer threats and vulnerabiliti
S.i. Systems, Ottawa, ON
Our valued Public sector client is in need of a Senior Incident Management Specialist to collect, collate, analyze and disseminate information related to networked computer threats and vulnerabilities, security incidents and incident responses The client is responsible for managing national parks, national historic sites, national marine conservation areas, and a national urban park. These natural and cultural heritage icons - and the staff that make up the team - are located from coast to coast to coast, in areas that are often remote and challenging operating environments. The client depends on effective and secure digital technology services to deliver its mandate. Along with the rest of the Government of Canada (GC), the client is evolving its workplace technology to reflect an enterprise approach to managing information, data, technology and security. The client's Office of the Chief Information Officer (OCIO) is responsible for providing national leadership for the information management and information technology services for the Agency. In addition, infrastructure investments will be made to find cost effective solutions to improve connectivity for remote regions. The OCIO continues to focus efforts to support the Agency's priorities and business lines. The CIO is working closely with Shared Services Canada to ensure that the Agency’s underlying infrastructure is continuously improved to support modern workforce enabling tools. The Agency is also looking to cloud solution providers to implement flexible solutions We are looking for someone with the following, but not limited to, experience: 15 years of experience as Incident Management Specialist in an IT environment. 3 years of experience coordinating response plans to incidents and events. a valid certification, degree, or a diploma in the IT Security field. 5 projects developing standard operating procedures to be used in the prevention or response to incidents. 5 projects authoring investigative reports. Apply
Program Management Specialist Indigenous Entrepreneurship
Toronto Metropolitan University, Toronto, Ontario
The OpportunityThis is a compelling opportunity for a Programs Specialist (PS) with Indigenous lived experience to share their knowledge and experience of entrepreneurship programs by guiding Indigenous entrepreneurs. The PS will act as a mentor to entrepreneurs and support programming through workshops and one-on-one guidance that creates an impactful experience for Indigenous entrepreneurs.QualificationsTo help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:- Experience as an entrepreneur with Indigenous lived experience and knowledge of Indigenous culture who has counselled andprovided guidance to entrepreneurs within the Indigenous community- Experience with program development from implementation to evaluation- Knowledge of the startup ecosystem and terminology- Demonstrated ability to build relationships with a variety of stakeholders- Excellent communication and public speaking skills- Ability to effectively write curricular materials, reports and proposals- A Bachelor's degree in Business Administration or a related discipline would be an asset. Relevant experience will be considered as an equivalency to education
Group Product Manager - Home Financing
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel . Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth . Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO's broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Group Product Manager - Home Financing
BMO Financial Group, Toronto, ON
Application Deadline:05/30/2024Address:33 Dundas Street WestJob Family Group:Customer SolutionsResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel. Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO’s broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed.Qualifications:Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.Desirable to have experience in mortgage broker industryDesirable to have experience in RESL product managementStrong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management.Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BIExpert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and TableauStrong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsWe’re here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Credit Risk Review Specialist (18-month temp)
Coast Capital Savings, Surrey, BC
Location: Surrey, Vancouver - GVA Job Type: Full Time myWork Options: In-person, Hybrid Starting Salary Range: $63,300 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? As the Credit Risk Review Specialist, you are responsible for ensuring the successful operation of the Credit Risk Review Corporate Standard. This position is responsible for establishing a framework for the review of AEF-originated loans and leases. The individual is accountable for assessing adherence to credit policies, standards, and procedures, as well as the completeness and accuracy of loan/lease data by performing independent reviews on AEF lending products on a post-review basis within the organization as well as evaluating activities of Lending personnel (compliance with policy, standards, guidelines, and procedure as well as approvals and pricing) by completing file reviews on transactions. Additional scope of duties includes diligence to promptly identify transactions with potential credit weaknesses, identify relevant trends within the lending portfolio and surface characteristics for management that affect compliance with established lending principles. The Specialist works closely with AEF's credit, collection and fulfilment departments to ensure risk is monitored and documented about lending activity. The incumbent acts as liaison with external parties, e.g. FICOM, KPMG, OSFI, etc. The Specialist is also responsible for monitoring Fraud Risk "Identification, Assessment, Control, Monitoring, and Reporting". Additionally, they work to ensure Fraud Inventory, Risk Appetite and Fraud Risk Governance and Management are maintained and adhered to. What else will you get to do every day? Ensure a complete Fraud inventory is maintained. Must be familiar with legislation that could put AEF/CCS at risk for non-compliance (e.g., FICOM Lending Policy, Credit Union Act, BPCPA, Bank Act, Privacy Act, etc.). Partner with management to identify and assess the organization's credit risk to help management meet operational, financial, and compliance objectives. Ensure Fraud Risk Governance and Management practices and principles are adhered to. Develop and implement a credit risk-based review program using business and risk profiling to meet corporate objectives. Assess the effectiveness and efficiency of credit risk controls, analyze trends, and make recommendations to the Director, Credit - AEF, for changes to AEF lending policies. Comfortable in making presentations to AEF Sr. Leadership and department management teams. Ensure all Fraud Risk identification, assessment, control, monitoring, and reporting requirements are adhered to. Provide support and assistance to the external/internal auditors, including but not limited to the completion of specified internal reviews on which the external/internal auditor relies. Support AEF corporate initiatives as assigned. Ensure the effective planning, organizing and execution of credit risk-based reviews designed to add value and help improve AEF operations. Provide monthly and quarterly Credit Risk Review reports to various department managers and AEF Sr. Leadership. Ensure a strong fraud risk culture is maintained through regular reviews. Ensure AEF adjudication staff reviews credit documents for fraud through the legitimacy and potential alterations of documents. Ensure all fraud key performance indicators are monitored against the established fraud appetite. Ensure the established and documented Fraud Risk Appetite is measured based on the FRMF, including KRIs and KPIs. This includes Fraud Basis Points overall for AEF and by business line, Fraud Basis Points Limits for each channel, Fraud Losses tracking per channel, # Fraud Cases total and per channel. Provide fraud reporting across all Business Lines and Risk Management on detailed fraud operational metrics including but not limited to # fraud applications per channel, $ of fraud exposure per channel, # approved fraud applications, application detection rate, false positive, # collection fraud cases, $ collection fraud cases, $ collection recovery. Who are we looking for? Minimum 4 - 6 Years of Job-Related Experience - Must have credit risk management experience within the financial services industry and a good working knowledge of credit risk. Must have strong lending knowledge, including a full range of products. A combination of relevant experience and education will be considered. Bachelor's Degree in Business Administration, Financial Services, Commerce or related field or equivalent combination of relevant education and experience. Advanced knowledge of MS Excel, Word, and PowerPoint. Proficient knowledge of Compass and Lease Plus banking systems. In-depth knowledge and experience in Credit Underwriting, Collections and Fulfillment. Proficient knowledge of AEF Fraud Guidelines and Routines. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Sr. Data Management Specialist for corporate Data Quality/Governance strategy and tool implementation
S.i. Systems, Calgary, AB
Our oil and gas client is seeking a Sr. Data Management Specialist for corporate Data Quality/Governance strategy and tool implementation to start ASAP for a contract until end of year. Candidate must be willing to come into downtown Calgary 3 days/week hybrid working model. Must Have:7+ years' experience in data management and data governance best practicesAt least one experience leading implementation of corporate data quality/governance initiatives and associated toolsAt least one experience implementing Master Data Management solutions Nice-to-have:Experience in an Oil & Gas environment ideally with Upstream Oil and Gas or engineering related data management Degree or diploma in Computer Science, Data Management or Data Quality Experience using PowerBI Scope & Responsibilities: Collaborate & recommend a long-term data strategy for the organization.Advise, Design, construct, maintain, and troubleshoot organizational data architecture.Recommend & select appropriate technology and customize code.Evolve data architecture for custom data needs.Create data governance training and awareness programs to increase data literacy and foster a data-driven culture across the organization.Advise and assist data owners, data stewards, data analysts, and data consumers on data management best practices and solutions.Stay on top of data management trends, technologies, and regulations, and provide recommendations for continuous improvement.Developing, prioritizing, and executing corporate data quality roadmap.Defining the corporate data quality management processes and procedures, coordinating the establishment of company standards for data quality and being an effective communicator about the importance of quality data.Resolving issues in the data quality management process, working with others to maintain and ensure that data quality standards are achieved through a series of regular data maintenance activities and enacting an overall data quality strategy.Oversee & enforce data quality initiatives, like data acquisition, expansion, cleaning, and updating.Provide advice on how quality systems are managed and measuring and reporting performance against approved standards.Work closely with business development teams to ensure data growth, enrichment, and accuracy.Measuring, monitoring, and maintaining data quality across all data domainsCommunicating and meeting with stakeholders to ensure that the system for quality management is operating correctly.Developing a communication plan and collaborating on a knowledge management strategy to educate and empower users on data governance policies and practices. Apply
Program Lead, Intensive Case Management Team
Northern Health, Prince Rupert, BC
Position SummaryLooking for an experienced nursing leader. If you are passionate about providing effective and efficient delivery of hospital services, please look into this position.In accordance with established vision and values of the organization, the Program Leader practices in accordance with the standards of professional practice and code of ethics as outlined by the BC College of Nurses and Midwives (BCCNM) as well as within a patient/client/resident and family centered care model. The Program Leader is responsible for the provision of excellence in the delivery of a patient/client/ resident and family centered approach to care within a designated program/clinical area(s). Administers, oversees and coordinates the delivery of health services for direct patient/client/resident care in accordance with the established mission and goals of Northern Health. Provides leadership and supervision to staff, coordinates resources, determines workforce plans, establishes work assignments, and monitors activities in order to enable the delivery of quality patient/client/resident care, effective utilization of resources, and overall effectiveness for the designated program/clinical area(s). Makes selection decisions in hiring new staff, conducts performance reviews, and determines training, orientation and development needs. Facilitates solutions to work problems and issues. Provides direct patient care as required.Shift Rotation/Hours of work: Monday to Friday, Days - 08:30 to 17:00New Wage: As of April 1, 2024 the new wage is: $52.39 - $70.26/hour Prince Rupert is a marine-based port city with one-of-a-kind wilderness exploration and wildlife viewing experiences on northwest BC's Pacific Coast. It's also a popular stop on various Alaskan cruises. Located 721 km (447 miles) west of Prince George on Highway 16, Prince Rupert is the land, air, and water transportation hub of British Columbia's North Coast, and home to 13,500 people. The city sits at the mouth of the Skeena River, surrounded by Chatham Sound and many small, uninhabited islands. The area is perfect for exploring and discovering the fascinating history and customs of local First Nations people. Prince Rupert is recognized as one of the world's largest and leading ports and port facility expansion in the area ensures a multitude of economic opportunities now and in the future. Check out more on Prince Rupert , known as the halibut capital of the world.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeAre you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page Qualfications• Bachelor's Degree in Nursing. • Registration with BC College of Nurses and Midwives (BCCNM) as a practicing RN or RPN registrant. • Advanced preparation in the designated clinical specialty area(s), three year's recent related experience in a management/leadership position, and four years recent clinical experience in designated clinical specialty area(s); or an equivalent combination of training and experience.• Valid BC Driver's License.Skills and Abilities: • Leadership - Promotes staff morale, cooperation, assertiveness and risk-taking, creative planning for change and innovations, implementation of NH policies or other protocols, and ongoing professional development of self and others.• Management - Manages time and resources, implementing activities to promote cooperation among relevant others, supervising responsibilities of others, collaboration across disciplines and related activities.• Knowledge Integration - Using factual information, prior learning and basic principles and procedures to support decisions and actions with relevant research-based evidence. Integrates best practice from nursing and health-related disciplines and the humanities, arts and sciences disciplines into professional practice.• Human Caring and Relationship Centered Practice - Ability to promote client-focused care that demonstrates care for and with clients and significant others, sensitive to diverse cultures and preferences, client advocacy and social justice concerns.• Communication - Demonstrated ability to communicate effectively with the clients, families, the public, medical staff and the members of the interdisciplinary team using verbal, written and computer communication means.• Critical Thinking - Demonstrated ability to integrate and evaluate pertinent data (from multiple sources) to problem-solve effectively.• Innovation: Demonstrated ability to challenge conventional practices; adapt established methods for new uses; pursue ongoing system improvement; and evaluate new technology as potential solutions to existing problems. • Tolerance of Ambiguity: Able to deal with unresolved situations, frequent change, delays or unexpected events. • Teaching - Ability to transmit information intended to instruct clients and others about topics essential to health care and well-being.• Assessment and Intervention - Demonstrated ability to complete initial and ongoing client assessments (clinical and diagnostic reasoning) and provide nursing care through appropriate/ prescribed technical, therapeutic, safety type interventions.• Ability to operate related equipment including proven ability to utilize computer technology.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Career Coach - Case Management
Douglas College, Langley, BC
Position DetailsPosition Information Position Title Career Coach - Case Management Posting Number 02146SA Location Langley Grade or Pay Level See Salary Range Salary Range $29.71 to $32.16 per hour. Salary is based on education and experience. Position Type Training Group Contract Employment Posting Type Internal/External Regular/Temporary Contract Employment Type Full-Time Posting Category Training Group Start Date 04/01/2024 End Date 03/31/2025 Day of the Week Mondays, Tuesdays, Wednesdays, Thursdays, Fridays Shift 9 a.m. to 5 p.m. Work Arrangements Full Time position (40 hrs per week) based in both the Aldergrove and Langley offices. Monday to Friday with shifts that will include some evenings until 6:30pm and the occasional Saturday. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role Representing Douglas College at the Aldergrove and Langley WorkBC Centres, the Career Coach will support clients in achieving and maintaining sustainable labour market attachments. They will serve all client types including general clients, Clients in receipt of Employment Insurance (EI) and Income Assistance. The successful candidate will maintain exemplary customer service while ensuring that they meet or exceed the Centre's service utilization targets and key performance measures as outlined for each Career Coach.Responsibilities •Create realistic return to work action plan that identifies activities and objectives that support the Clients in reaching their employment goals; •Support and refer Clients to access all relevant community and WorkBC resources; •Assist clients through one-to-one coaching with resume writing, job search techniques, labour market information, career planning materials, assessment tools, workshops and other relevant resources; •Determine eligibility for financial supports and Skills Enhancement services; •Assess and provide the Client with the following services, tailored to individual client needs: •Work Experience ( Wage Subsidy, Job Creation Project and unpaid Work Experience), •Skills Enhancement (Skills Training, Academic Upgrading, Short Term Training), •Self-Employment, •Customized Employment •Maintain regular contact with the Client to support, motivate, and monitor the Client's progress; and •Review monthly Key Performance Measures ( KPM ) and Centre Targets with the Centre Manager to ensure that you are providing the right services at the right time for Clients. To Be Successful in this Role You Will Need •Post-Secondary degree, or equivalent level of knowledge and experience in employment services related field; •A Certified Career Development Practitioner ( CCDP ) Certification an asset; •Ability to exhibit respect for clients, client diversity, and community partners; •Strong oral and written communication and interpersonal skills; •Excellent computer skills: MS Office Suite, database entry and the use of online-demand meeting applications and desk-top sharing; •Knowledge of local labour market and labour market trends; •Knowledge and awareness of WorkBC systems, processes and financial model an asset Experience in the following preferred: •Providing excellent customer service while delivering in person and virtual services; •Conducting & interpreting client needs assessments; •Working with individuals with complex barriers and a wide range of cultural backgrounds; Preferred but not essential Certifications: •Career Development Practitioner; • MBTI certificate; •Personality Dimensions; •Job Club Leader. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check Yes Posting Detail Information Open Date 08/04/2022 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12019
Vice President Mortgage Specialist
BMO, London, ON
Application Deadline: 04/29/2024Address:101 Fanshawe Park Rd E, Unit 3Cultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Adheres to audit, regulatory, and compliance policies and follows all standard processes/procedures.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Assesses marketplace and competition opportunities to identify strengths, opportunities, and weaknesses and create plans that address gaps and opportunities.Works effectively with other senior leaders to leverage sales and referral opportunities, improve wallet share, and acquire new customers.Develops, maintains, and executes a business plan, including sales strategies, to achieve sales objectives and acquire new clients.Acts as a key BMO representative for local community activities in the market.Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.Manages risk to minimize losses by monitoring and controlling reports to meet compliance requirements within established risk guidelines.Identifies and shares best practices across a network of divisional leaders.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements, and develops roadmap for strategic execution.Acts as the prime subject matter expert for internal/external stakeholders.Defines business requirements for analytics and reporting to ensure data insights inform business decision making.Develops and applies the framework for databases; oversees database management in adherence with data governance standards.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Identifies performance enhancement opportunities to significantly improve employee productivity, reduce costs, and manage risks.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Leads / participates in the design, implementation and management of core business / group processes.Engages with third party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.Participates in projects and other activities designed to improve the customer experience.Liaises between clients and various departments across the organization to discuss issues and procedures, and provides mortgage and insurance product support and expertise.Completes all necessary transactional documentation in compliance with security measures.Ensures adherence to all aspects of First Principles our code of Business Conduct and Ethics which deals with individual accountability as it relates to potential conflicts of interest, safeguarding of client information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank Policies & Procedures.Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.Protects the Bank's assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements and established risk guidelines.Understands risks and takes appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.Maintains the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth/Expert knowledge of mortgage and credit portfolio management.In-depth understanding of the real estate and mortgage lending process, investment and insurance products, and applicable regulatory requirements.In-depth/Expert knowledge of the competitive marketplace and trends in mortgage sales.In-depth/Expert project and time management.In-depth/Expert experience with change management.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation & Benefits:$84,000.00 - $156,000.00Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Vice President Mortgage Specialists
BMO, Coquitlam, BC
Application Deadline: 05/09/2024Address: 1161 The High Street, Unit 1Job Family Group:Retail Banking Sales & ServiceCultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Adheres to audit, regulatory, and compliance policies and follows all standard processes/procedures.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Assesses marketplace and competition opportunities to identify strengths, opportunities, and weaknesses and create plans that address gaps and opportunities.Works effectively with other senior leaders to leverage sales and referral opportunities, improve wallet share, and acquire new customers.Develops, maintains, and executes a business plan, including sales strategies, to achieve sales objectives and acquire new clients.Acts as a key BMO representative for local community activities in the market.Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.Manages risk to minimize losses by monitoring and controlling reports to meet compliance requirements within established risk guidelines.Identifies and shares best practices across a network of divisional leaders.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements, and develops roadmap for strategic execution.Acts as the prime subject matter expert for internal/external stakeholders.Defines business requirements for analytics and reporting to ensure data insights inform business decision making.Develops and applies the framework for databases; oversees database management in adherence with data governance standards.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Identifies performance enhancement opportunities to significantly improve employee productivity, reduce costs, and manage risks.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Leads / participates in the design, implementation and management of core business / group processes.Engages with third party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.Participates in projects and other activities designed to improve the customer experience.Liaises between clients and various departments across the organization to discuss issues and procedures, and provides mortgage and insurance product support and expertise.Completes all necessary transactional documentation in compliance with security measures.Ensures adherence to all aspects of First Principles our code of Business Conduct and Ethics which deals with individual accountability as it relates to potential conflicts of interest, safeguarding of client information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank Policies & Procedures.Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.Protects the Bank's assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements and established risk guidelines.Understands risks and takes appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.Maintains the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth/Expert knowledge of mortgage and credit portfolio management.In-depth understanding of the real estate and mortgage lending process, investment and insurance products, and applicable regulatory requirements.In-depth/Expert knowledge of the competitive marketplace and trends in mortgage sales.In-depth/Expert project and time management.In-depth/Expert experience with change management.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Remote Bilingual Fraud Analyst, Contact Center (French/English)
BMO, Quebec, QC
Application Deadline: 05/30/2024Address: VIRTUAL(R)61 - HomeRes - QC - BMOJob Family Group:Customer Shared ServicesWork Schedule: DAY/EVENING SHIFTS , candidates must be flexible and available to work from Monday to Sunday, between 7AM and 11PM Eastern Time Conducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with criminal risk frameworks and standards to ensure compliance as well as support trending, analysis and insights generation.Provides input and develops recommendations for process and customer service improvements.Stays abreast of financial crimes risk trends, relevant regulations and compliance standards.Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.Supports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.Documents actions and information found throughout the investigation to develop and maintain account/case files.Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.Gathers and formats data into regular and ad-hoc reports, and dashboards.Analyzes data and information to provide insights and recommendations.Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.Knowledge of banking products, services, processes, and organization is an asset.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Compensation & Benefits $ 37500.00 - $ 53500.00 The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: jobs.bmo.com/ca/en/Total-Rewards Compensation and Benefits:$35 700,00 - $66 100,00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
BAND 2 - Disability Case Management Advisor
BC Liquor Distribution Branch, Burnaby, BC
About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. In Human Resources (HR), we support a large, distributed organization with a range of services from our Talent & Compensation, Organizational Development & Change, Employee Relations and Investigations, and Organizational Health and Safety teams. You'll get the opportunity to flex your skills in supporting retail, warehouse, and corporate office environments with a unionized employee base. In HR, we know that ensuring employees feel valued and respected and providing opportunities for learning and development is how our business is able to drive efficiencies and profitability. About this role: The Disability Case Management Advisor is a professional who handles a high volume of complex situations with tact, diplomacy and sensitivity. Working in a unionized environment, the Disability Case Management Advisor must interpret and apply Collective Agreement language. The Disability Case Management Advisor uses a combination of empathy, strong analytical skills, and a keen attention to detail, to make decisions and recommendations. Reporting to the Senior Manager, Health and Rehabilitation, the Disability Case Management Advisor works closely with LDB stakeholders to administer all aspects of disability claims. This includes gathering the necessary documentation to support absences, return to work and accommodations. The advisor is responsible for the co-ordination of a variety of services flowing from the Short-Term Illness and Injury Plan (STIIP), long term disability and WorkSafeBC programs that are available to LDB employees. Special requirements and working conditions include the ability to travel occasionally, and possibly overnight, within the Province of British Columbia. A successful completion of a criminal record check is required. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: Degree, diploma or certificate in disability management or related field and a minimum of two (2) years of recent, related progressive, experience* in disability management, or claims management. OR Secondary (high) school diploma or equivalent certificate and four (4) years of recent, related progressive experience* in disability management or claims management. *Recent, related progressive experience must have occurred within the last 6 years and must include the following: Managing complex cases applying disability management principles and best practices. Interpreting and applying legislation and/or policy. Providing subject matter expertise in the areas of disability management, return to work practices, and WorkSafeBC claims. Experience working with a unionized environment and interpreting collective agreements. Preference may be given to those candidates with the following: Experience with attendance management programs. Experience in managing workplace accommodations. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Elaine Morrow, A/HR Advisor, Talent and Compensation at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information Disability_Case_Management_Advisor
Hardware Asset Management Specialist [OneIT]
WSP Canada, Montreal, QC
Position Summary The Hardware Asset Management Specialist will be responsible for hardware asset management lifecycle operational activities within the Hub and for ensuring Hub teams update and maintain assets in accordance with defined processes, operating procedures and policies. Job Responsibilities: Responsibilities of this role include (but are not limited to): Provide management of the Configuration Management Data Base (CMDB) to record and manage inventory details of hardware assets and the relationships of those assets to services (Configuration Items) throughout their lifecycle, to include reviewing dependencies and attribute mapping. Ensure procured and leased assets are maintained through Hub operational alignment to processes, standard operating procedures, and policies. Work in alignment with procurement to ensure timely ordering and delivery of assets to meet service levels and provide a positive user-experience, especially for onboarding and to ensure business productivity resulting from break/fix, (typically Task and/or Incident driven activity). Manage asset lifecycles by determining which assets have reached the end of life and need to be replaced (ensuring end-of-life hardware is returned). Execute refresh activity through established operational processes. Make sure asset disposals are executed according to the defined policies to meet security controls and compliance standards. Validate assets created through Advanced Shipping Notices in readiness to receive incoming deliveries and manage onward deployment. Perform verification and audit of CMDB content, compare hardware assets with actual inventory, initiate corrective actions and track through to completion. Work in alignment with projects for activities relating to facilities management (office open, move, close) to validate/adjust asset records and site information as necessary. Support the Change Enablement close-out process to ensure all assets have been updated prior to any Change being closed and corrections are made locally i.e., through Hub operations executing the Change. Through local governance and by preparing detailed audit information and operational metrics analysis, (using PowerBI dashboards as the single source of truth), highlight operational gaps and issues that require focus, ensure these are addressed as required in alignment with ITSM practices. Where processes and/or operating procedures may need adjusting to drive improvement, raise as required to ITSM Practices and provide feedback/inputs as necessary. Support transitional activities as operations are internalized and share Knowledge as required. Skills and Qualifications: Required A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. 4-6 years of experience working in an ITIL aligned operational role (Asset Management or similar). Solid knowledge and experience of ServiceNow. Enthusiasm and dedication to drive continual improvement and, or change. Excellent analytical and communication (both verbal and written) skills. Experience of working to (and exceeding) Service Level Agreements. Process orientated with a methodical and planned approach to achieving goals. Ability to quickly gain the confidence of the business and colleagues through building efficient working relationships and by exhibiting excellent communication and influencing skills. Be comfortable with ambiguity, thrive on change and engender a collaborative approach. Act as an advocate for the IT Organisation both externally and internally. Excellent written and spoken English is required, with additional competency in French or Spanish as an asset. Preferred Bachelor's degree in Information Technology or a related field. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Incident & Request Management Specialist [OneIT]
WSP Canada, Montreal, QC
Position Summary The Incident & Request Management Specialist ensures the effective handling of Incidents and Requests by operations in order to improve business productivity and enhance user-experience. Job Responsibilities: Responsibilities of this role include (but are not limited to): Support the ticket management processes, liaising with Service Desk queue managers to coordinate efforts for the resolution of Incidents and the fulfilment of Requests in accordance with Service Levels. Interface with Assignment Group Managers to ensure across team coordination where required and remove roadblocks to effective ticket handling, e.g., prevent multiple ticket reassignments, avoid tickets being assigned back to Service Desk for more information, educate to ensure the correct information is recorded in tickets to aid resolution, ensure correct application of '3-strikes rule', reduce ticket backlogs, etc. Ensure 'Best Practice' is followed to ensure effective tickets updates to end-users, correct behaviours and drive improvements where required to ensure a positive user-experience. Ensure the operational teams are documenting and sharing Knowledge with the Service Desk to drive up first contact resolution. Prioritise escalations for Incidents & Requests, ensure effective communication and engagement with end-users. Act as a point of contact for 'Excom' level escalations that may be triggered through Business Partners or direct to Hub Leaders (for example). Own service complaints, address through the appropriate channels and ensure effective follow-up/engagement. Follow-up on C-SAT feedback to address issues on behalf of users and/or to share positive feedback in alignment with ITSM practices. Ensure effective Incident Management communication is in place and effective using standardized templates for consistency (for both IT and end-user communications). In support of Assignment Group Managers and assignees, make sure Incidents are reprioritized as required as the impact and/or urgency of an issue increases (and vice versa). Through local governance and by preparing detailed operational metrics analysis, (using PowerBI dashboards as the single source of truth), highlight operational gaps and issues that require focus, ensure these are addressed as required. Where processes and/or operating procedures may need adjusting to drive improvement, raise as required to ITSM Practices and provide feedback/inputs as necessary. Support transitional activities as required as operations are internalized. Skills and Qualifications: Required A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. 4-6 years of experience working in an ITIL aligned operational role (Incident Management or similar). Solid knowledge and experience of ServiceNow. Enthusiasm and dedication to drive continual improvement and, or change. Excellent analytical and communication (both verbal and written) skills. Experience of working to (and exceeding) Service Level Agreements. Process orientated with a methodical and planned approach to achieving goals. Ability to quickly gain the confidence of the business and colleagues through building efficient working relationships and by exhibiting excellent communication and influencing skills. Be comfortable with ambiguity, thrive on change and engender a collaborative approach. Act as an advocate for the IT Organisation both externally and internally. Excellent written and spoken English is required, with additional competency in French or Spanish as an asset. Preferred Bachelor's degree in Information Technology or a related field. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Vice President Mortgage Specialists
BMO, Richmond, BC
Application Deadline: 05/16/2024Address: 6088 No 3 RoadJob Family Group:Retail Banking Sales & ServiceCultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Adheres to audit, regulatory, and compliance policies and follows all standard processes/procedures.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Assesses marketplace and competition opportunities to identify strengths, opportunities, and weaknesses and create plans that address gaps and opportunities.Works effectively with other senior leaders to leverage sales and referral opportunities, improve wallet share, and acquire new customers.Develops, maintains, and executes a business plan, including sales strategies, to achieve sales objectives and acquire new clients.Acts as a key BMO representative for local community activities in the market.Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.Manages risk to minimize losses by monitoring and controlling reports to meet compliance requirements within established risk guidelines.Identifies and shares best practices across a network of divisional leaders.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements, and develops roadmap for strategic execution.Acts as the prime subject matter expert for internal/external stakeholders.Defines business requirements for analytics and reporting to ensure data insights inform business decision making.Develops and applies the framework for databases; oversees database management in adherence with data governance standards.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Identifies performance enhancement opportunities to significantly improve employee productivity, reduce costs, and manage risks.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Leads / participates in the design, implementation and management of core business / group processes.Engages with third party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.Participates in projects and other activities designed to improve the customer experience.Liaises between clients and various departments across the organization to discuss issues and procedures, and provides mortgage and insurance product support and expertise.Completes all necessary transactional documentation in compliance with security measures.Ensures adherence to all aspects of First Principles our code of Business Conduct and Ethics which deals with individual accountability as it relates to potential conflicts of interest, safeguarding of client information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank Policies & Procedures.Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.Protects the Bank's assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements and established risk guidelines.Understands risks and takes appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.Maintains the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth/Expert knowledge of mortgage and credit portfolio management.In-depth understanding of the real estate and mortgage lending process, investment and insurance products, and applicable regulatory requirements.In-depth/Expert knowledge of the competitive marketplace and trends in mortgage sales.In-depth/Expert project and time management.In-depth/Expert experience with change management.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Regional Vice President - Mortgage Specialists
BMO, Kitchener, ON
Application Deadline: 03/14/2024Address:795 Ottawa St SAs a Regional Vice President, Mortgage Specialists you are a BMO Brand Ambassador within the region you serve. As RVP you are at the centre of the home financing business outcomes within the region. Working collaboratively with both local and national (Specialized Sales) senior leadership teams you will play a key role optimizing sales and service strategies to drive results. At BMO, we are open for business and as RVP you will play a critical role in helping build our team as we look to expand our footprint within the region. You will lead a team of Vice President, Mortgage Specialists, helping them grow market share and sustainably build their teams. Our future is bright and you can play a significant role in helping us reach our ambitious goals. Cultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Adheres to audit, regulatory, and compliance policies and follows all standard processes/procedures.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Maximizes the growth and profitability of new mortgage business by developing, implementing, and reviewing short- and long-term strategies.Maintains high-touch relationships with high-impact market prospects.Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.Provides strategic input into business decisions as a trusted advisor and makes recommendations to senior leaders on strategy and new initiatives based on an in-depth understanding of the business/group.Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.Develops an expert understanding of business/group challenges.Networks with industry contacts to gather competitive insights and best practices.Recommends measures to improve organizational effectiveness.May consult to or serve on various committees and task forces.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements, and develops roadmap for strategic execution.Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.Defines business requirements for analytics and reporting to ensure data insights inform business decision making.Develops and applies the framework for databases; oversees database management in adherence with data governance standards.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Develops and/or leads major change initiatives in support of strategic business strategies over a 2-3-year time frame.Identifies performance enhancement opportunities to significantly improve employee productivity, reduce costs, and manage risks.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success.Engages with third party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.Participates in projects and other activities designed to improve the customer experience.Liaises between clients and various departments across the organization to discuss issues and procedures, and provides mortgage and insurance product support and expertise.Completes all necessary transactional documentation in compliance with security measures.Ensures adherence to all aspects of First Principles our code of Business Conduct and Ethics which deals with individual accountability as it relates to potential conflicts of interest, safeguarding of client information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank Policies & Procedures.Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.Protects the Bank's assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements and established risk guidelines.Understands risks and takes appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.Maintains the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.Influences how teams/groups work together.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.Communicates abstract concepts in simple terms.Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.Anticipates trends and responds by implementing appropriate changes.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Expert understanding of the real estate and mortgage lending process, investment and insurance products, and applicable regulatory requirements.Expert knowledge of the competitive marketplace and trends in mortgage sales.In-depth project and time management.In-depth experience with change management.Seasoned expert with extensive industry knowledge.Technical leader viewed as a thought leader for innovation.Verbal & written communication skills - Expert.Analytical and problem solving skills - Expert.Influence skills - Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Able to manage ambiguity.Data driven decision making - Expert.Grade:9Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Loss Prevention Specialist
Home Depot of Canada Inc., London, ON
Asset Protection SpecialistPOSITION RESPONSIBILITIES: This is a plain clothed/undercover positon in multiple locationsDetain and interview persons apprehended for shoplifting in accordance with local laws and company procedures. Complete investigative case packages and statements regarding all internal/external theft and fraud for local police agenciesConduct floor walks and support the stores by conducting tests and providing feedback regarding all aspects of home depot’s safety, security and shrink standardsCheck physical security of The Home Depot facilities to prevent and deter theft/fraudulent activityRepresent the Home Depot in a professional manner throughout all court-related proceduresMaintain an open channel of communication with store management and all associatesPartner with store management to drive AP issuesEffectively utilize CCTV and Electronic Article Surveillance (EAS) systemsConduct surveillance when requiredCANDIDATE QUALIFICATIONS: Must fulfil minimum time-in-position and performance management code requirements of MExcellent analytical skills as well as strong verbalValid Security and Drivers Licenses as required by the ProvinceMust have access to reliable transportationCOMPENSATION: Competitive payTravel time and mileage expensedProfit Sharing and Stock Purchase PlanPaid training and Career DevelopmentHealth and Dental BenefitsRRSP ContributionsCertain travel requirements will be reimbursed through submitted expenses #HTFP
BAND 2 - Disability Case Management Advisor
BC Public Service, Burnaby, BC
Posting Title BAND 2 - Disability Case Management Advisor Position Classification Band 2 Union N/A Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $74,300.00 - $105,000.04 per annum Close Date 5/20/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. In Human Resources (HR), we support a large, distributed organization with a range of services from our Talent & Compensation, Organizational Development & Change, Employee Relations and Investigations, and Organizational Health and Safety teams. You'll get the opportunity to flex your skills in supporting retail, warehouse, and corporate office environments with a unionized employee base. In HR, we know that ensuring employees feel valued and respected and providing opportunities for learning and development is how our business is able to drive efficiencies and profitability. About this role:The Disability Case Management Advisor is a professional who handles a high volume of complex situations with tact, diplomacy and sensitivity. Working in a unionized environment, the Disability Case Management Advisor must interpret and apply Collective Agreement language. The Disability Case Management Advisor uses a combination of empathy, strong analytical skills, and a keen attention to detail, to make decisions and recommendations.Reporting to the Senior Manager, Health and Rehabilitation, the Disability Case Management Advisor works closely with LDB stakeholders to administer all aspects of disability claims. This includes gathering the necessary documentation to support absences, return to work and accommodations. The advisor is responsible for the co-ordination of a variety of services flowing from the Short-Term Illness and Injury Plan (STIIP), long term disability and WorkSafeBC programs that are available to LDB employees.Special requirements and working conditions include the ability to travel occasionally, and possibly overnight, within the Province of British Columbia. A successful completion of a criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience:Degree, diploma or certificate in disability management or related field and a minimum of two (2) years of recent, related progressive, experience* in disability management, or claims management.ORSecondary (high) school diploma or equivalent certificate and four (4) years of recent, related progressive experience* in disability management or claims management.*Recent, related progressive experience must have occurred within the last 6 years and must include the following: Managing complex cases applying disability management principles and best practices. Interpreting and applying legislation and/or policy. Providing subject matter expertise in the areas of disability management, return to work practices, and WorkSafeBC claims. Experience working with a unionized environment and interpreting collective agreements. Preference may be given to those candidates with the following: Experience with attendance management programs. Experience in managing workplace accommodations. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Elaine Morrow, A/HR Advisor, Talent and Compensation at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management
Senior Consultant, Data and Analytics - Risk and Regulatory
Deloitte,
Job Type:Permanent Work Model:Hybrid Reference code:126342 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Calgary, AB; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Partner with clients to solve their most complex problems Experience a firm where wellness matters. What will your typical day look like? Our mission is to use data and analytics to deliver value for our clients. Our team understands exactly how data underpins a business and how improving the management, use and insight from this data improves performance and reduces risk. We also help clients manage the new risks and safely leverage artificial intelligence and machine learning. By living our Purpose, we will make an impact that matters. For this role, we are seeking Senior Consultants who will help deliver on our ambitious plans to grow our practice. As a Senior Consultant, you will be working collaboratively across the data and analytics domains, helping some of the largest, most interesting organizations in the world imagine, deliver and run the future - transforming complex business problems and requirements into practical, implementable solutions. Work with Risk and Regulatory data and technology leaders globally to combine innovative thinking with program and technological execution. Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative team. Working in our Data and Analytics team offers a dynamic, fast-paced environment, which presents you with the opportunity to continually grow and learn from people with different backgrounds and working styles. We combine our people's skills and experience, with Deloitte tools and solutions, across four focus capability areas across the end-to-end Risk Spectrum. • Risk Data Strategy & Architecture • Risk Data Modelling & Engineering • Risk Data Analytics, Reporting & Insights • Risk Data Governance & Management The successful candidate will have responsibility to: • Support our clients to grow responsibly through the use of applied data and analytics. • Support the industry leadership in growing our risk analytics business. • Support the establishment of a repeatable analytical models and approaches for clients. • Work with other Deloitte functions to further the use of data & analytics in go to market activities. • Enhance the value of our deliverables and the insights provided by our work. • Support in reviews of data and data use for regulatory compliance and process and control effectiveness. • Work with existing clients to design and develop programs for data and analytics. Furthermore, Data and Analytics team is an integral part of Deloitte's risk capabilities, and our OneDeloitte' strategy enables individuals to work with our risk domain specialists in different areas across our core Risk and Regulatory domains. Our advisory domains include, but are not limited to, Financial Risk (Credit, Market, Liquidity) Management, Non-Financial Risk (Operation, Reputation, Strategic Risk) Management, Regulatory Compliance, Financial Crime (Fraud, AML, Insider) Management, Treasury and Capital Management, IT Risk Control, Internal Audit, Organizational Crisis and Resilience Management, Extended Enterprise Risk Management, Sustainability and ESG, as well as Cyber Risk.About the team We are the one of the largest Risk and Regulatory practices in Canada. Our Data and Analytics team is a key capability within Risk and Regulatory. We are a growing team with initiatives across multiple industries and use cases. We support organizations with all aspects of data and analytics related to risk management. We aim to bring recognized value to each engagement; be it setting up a program to deliver on long term strategic objectives or solutioning for tactical needs under demanding timelines. We have extensive experience that we draw upon daily and are always looking to the future and innovative solutions and opportunities.Enough about us, let's talk about you In this role, the expected qualifications are: • Exceptional planning, organization, project and people management skills • Exceptional communication, presentation, business writing and professional skills, including being able to liaise with both technical and business contacts at our clients • 4+ years of experience in Financial Services Industry in a consulting or industry capacity • 4+ years of experience in Risk and Regulatory Compliance areas in a consulting or industry capacity • 4+ years of experience in delivering a broad range of data analytics engagements in areas such as, Data Strategy, Data Architecture, Data Migration, Data Analytics, Data Governance and Data Quality • 4+ years of experience in applying Data Analytics, ML/AI and/or other insights approaches to deliver business value • 4+ years of experience in working with analytical, visualization and data engineering capabilities • 4+ years of experience in working with cloud capabilities is an asset • Ability to synthesize large amounts of information to produce clear, concise, and logical presentations and reports • Ability to work in a fast paced and demanding environment, both independently and in a team setting • Ability to establish priorities and meet challenging deadlines • Curiosity and comfortability with ambiguity • Undergraduate or Graduate Degree in relevant field; relevant professional qualification is an asset • Willingness/flexibility of traveling to client locations, as requiredTotal RewardsThe salary range for this position is $72,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Compliance, Law, Risk Management, Data Architect, Data Conversion, Legal, Finance, Data