Overview of salaries statistics of the profession "Incident Management Lead in Canada"

Job Summary: In this newly created role, you will oversee the delivery of Identity & Access Management (IAM) services across Ledcor. In this key role, you will be responsible for the IAM service, including the IAM strategy, design, implementation, and operation. You will leverage your collaboration and leadership skills to build and leverage relationships with business areas and technical teams to successfully support the enterprise-wide identity and access management program, providing consistent end-to-end identity creation and access management.Join Ledcor's Information Services group today!Essential ResponsibilitiesResponsible for the delivery and operation of the Identity & Access Management service.Oversees the end-to-end processes and standards for identity creation and use across the enterprise, as well as assigned access and permissions.Manages the Identity & Access Management service strategy, architecture, and design across Ledcor, which includes proactively identifying process improvement opportunities and work prioritization. Educates stakeholders on Identity & Access Management Qualifications 10+ years of experience in IT, with a minimum of 5 years experience in Identity and Access Management 3+ years experience leading Identity and Access Management service within a multi-entity organization Technical experience including Active Directory, MS Azure, Okta, Single Sign On (SSO), SAML, OAuth, CASB, PAM, SailPoint, CyberArk, and similarExperience in identity governance, identity provisioning, identity assurance, access management, privileged access management, encryption, and segregation of duties (IAM/IGA)Experience working with multiple stakeholders at varying levels in the organizationEffective project management and leadership skills, ability to work with little supervisionExcellent collaboration, interpersonal, problem solving & analytical skillsAdditional Information: Company DescriptionThe Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedSep 10, 2021 1067 West Cordova Street, Vancouver, BC, Canada

NB 51174199 - NC 51174202 BCH-R-4199-220302E1Employment Posting ID: Compliance Lead, Integrated Planning MRS Positions Available: 1 Full-time (37.5 hrs/wk)Status: Edmonds B02Job Location: Permanent HybridFlexible Work Role: Lower MainlandRegion: Powered by water... and by people like you Providing clean electricity to 4 million customers takes a diverse workforce and that's where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and outages to keep our system reliable. Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a solution to climate change while safely providing clean, affordable electricity to our customers. We offer a healthy work life balance, training opportunities and career progression. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we build an even cleaner B.C. JOB DESCRIPTION Duties: * One of BC Hydro's key business priorities is to ensure compliance with the North American Electric Reliability Corporation (NERC) Mandatory Reliability Standards (MRS). MRS have been adopted by the BC Utilities Commission to achieve, sustain and demonstrate compliance with its obligations to support the reliability of the bulk electric system. The approximately 120 adopted Standards cover topics such as real-time operations, long term transmission system planning, protection system maintenance programs and critical infrastructure protection. * BC Hydro is continuing to strengthen its internal Compliance program and is looking for highly qualified, self-driven individuals with highly developed analytical, collaboration and communications skills to contribute to this important business objective. * As an MRS program expert embedded within the business groups, the Business Group Compliance Lead provides guidance, direction and education to their respective business area and maintains expertise and knowledge of the program's methodologies, policies, and practices published by BC Hydro, the BCUC, NERC and WECC. * This role is responsible for executing the accountabilities and responsibilities for the assigned Critical Infrastructure Protection (CIP) Standards and Requirements (the Assigned Standards) within the Integrated Planning business group by building Compliance practices, managing and administering Compliance programs, verifying and communicating compliance, and managing investigations, mitigation plans and evidence. * This role is part of a multidisciplinary team of 12+ Compliance Leads and Project Managers interacting with internal and external resources that include stakeholder relations, Reliability Standards and Assurance (RSA) team, Cybersecurity & Compliance CIP Team, Engineering Design, Operation, CIPD, Finance, Regulatory, and Legal Counsel in delivering a number of projects or initiatives related to Mandatory Reliability Standards. BCH-R-4199-220302E1 - Compliance Lead, Integrated Planning MRS NB 51174199 - NC 51174202 Specific duties include: * Developing, implementing and maintaining procedures, programs, processes, internal controls, work instructions and reports, associated with the assigned standards to ensure ongoing compliance * Working collaboratively across the organization to ensure consistent practices and procedures are being adhered to related to the assigned standards * Assessing the training, change management and engineering/field support requirements for standards compliance * Maintaining knowledge and awareness of industry practices and trends associated with assigned standards * Acting as technical and/or process lead for assigned standard(s) * Assessing implications of new and revised standards, providing comments and developing estimates of cost and resource requirements to ensure ongoing compliance * Promoting a culture of compliance and encouraging continuous improvement of our compliance programs * Participating in annual risk-based compliance assurance programs and audits * Identifying and rectifying areas of compliance risk or potential violation * Managing and leading incidents, investigations and mitigations plans * Communicating technical issues to diverse audiences including senior leaders and executives * Leveraging and/or advocating for systems and tools the support more effective and efficient compliance programs Qualifications: * Bachelor's degree in Electrical Engineering or other relevant degree. P.Eng is not required but is considered highly desirable. * Minimum of 10 years of experience in the areas of power system asset planning, operation and control, energy utility design, operations & maintenance, cybersecurity, or operational technology. Preference will be given to candidates with demonstrated knowledge and understanding of NERC Mandatory Reliability Standards and regulatory activities as well as WECC and BC Hydro reporting and compliance activities. * Demonstrated experience in managing/supporting CIP and/or O+P MRS standards. Working knowledge of a few MRS standards. * Effective communication and presentation skills, including the ability to convey complex technical or procedural issues to diverse audiences. * Strong relationship management, collaboration and interpersonal skills. * Understanding of audit requirements including the ability to analyze compliance quality, accuracy and adequacy. BCH-R-4199-220302E1 - Compliance Lead, Integrated Planning MRS NB 51174199 - NC 51174202 * Senior level experience delivering complex projects and programs. * Must be able to travel to the United States. * Minimum of 5 years technical leadership experience is an asset. ADDITIONAL INFORMATION * Driver's License Type = Class 5 * Candidates with lesser skills and qualifications may be considered for a lower level role Please be advised that this role has been assessed as safety sensitive and pre-qualification alcohol and drug testing will be required as a pre-condition to employment. We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow. Our values guide our work. Want to join us? We are safe. We are here for our customers. We are one team. We include everyone. We act with integrity and respect. We are forward thinking. BC Hydro is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are also happy to provide reasonable accommodations throughout the selection process and while working at BC Hydro. If you require support applying online because you are a person with a disability, please contact us at [email protected] . All BC Hydro employees will be required to show proof of full Covid-19 vaccination. Flexible work model role definitions =========================== Our four role types identify the degree of flexibility an employee could have to work from home based on the type of work they do. The flexibility for an individual job is up to the manager for each position and the operational requirements. Employees also have the right to work full-time from the office if they prefer. All of our roles require at least some in-person time. IBEW/Field - No option to work from home Resident - Works primarily (4+ days per week) in the office. Hybrid - May be able to work from home up to 3 days per week. Remote - Works from home 4+ days per week BCH-R-4199-220302E1 - Compliance Lead, Integrated Planning MRS NB 51174199 - NC 51174202 HOW TO APPLY Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays. Click on the Apply button in order to complete the steps to apply for this job. Date Posted: 2022-03-02 Closing Date: 2022-03-16

Our Valued Public Sector Client is seeking a Secret Cleared Help Desk Specialist to provide on-site troubleshooting of network and software issues in response to a 24/7 incident management ticketing system. Background: The Defence Service Operations Centre is responsible to coordinate in-service support for Information Systems across the Department of National Defence (DND) and the Canadian Armed Forces (CAF) operations. The National Service Desk provides 24/7 support on help desk and system monitoring functions. Must haves: Help Desk Specialist (5+ years) Incident management ticketing system (1+ year) Network Monitoring Tool (1+ year) Secret Clearance Responisbilites: Review network monitoring alerts at a national level from monitoring tools and respond accordingly. Coordinate National situational awareness events including sending out an informational Respond to events and coordinate responses from service providers in support of the Incident Management Process. Respond directly to events including phone calls, emails, alerts and notifications from users or stakeholders in support of domestic and deployed operations. Route incidents to internal providers for national telecommunications systems, and route incidents to SSC and other external providers as appropriate Support the National Capital Region (NCR) Service Desk (SMC) by responding to and coordinating classified IT related events from the NCR users or applications. The National Service Desk (NSD) requires 12-hour shifts. The day and night shifts will alternate every 2 weeks. Day shifts are 6am to 6pm, and Night shifts are 6pm-6am and can be at the following locations: Tunney’s Pasture, 101 Goldenrod Driveway, Ottawa, Ontario; Major General Pearkes Building, 101 Colonel By Drive, Ottawa, Ontario; and Carling Campus, 60 Moodie Drive, Ottawa, Ontario. Apply

Care Management Leader (RN) Job ID 2024-117723 City Vancouver Work Location VGH 12th & Oak Department Care Management Lead Therapy Ambulatory Home Worksite 01 - Vancouver General Hospital Additional Sites VGH (primary site) and UBCH Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Work Schedule Details Monday to Friday (08:00-16:00) and work 1 Saturday and 1 Sunday every 24 weeks Position Start Date As soon as possible Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Care Management Leader with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the team at Vancouver General Hospital and UBC Hospital in Vancouver, BC as a Care Management Leader. Apply today to join our team! As a Care Management Leader you will:Facilitate assigned patients’ hospitalization across the care continuum from admission through discharge.Coordinate and collaborate with the acute interprofessional team to expedite effective patient care and coordinate timely sustainable discharge plans.Conduct comprehensive nursing assessments and provide direction to the interprofessional team on appropriate level of care and determine sustainable, quality discharge plans.Intervene to address barriers, and provide leadership as needed to achieve optimal outcomes, including securing funding and approvals for services as required.Be accountable for the development and effectiveness of policies, procedures and standards to support effective care management and discharge planning.Apply the use of data in your own practice; identifying where to focus efforts, the measurement of progress towards identified outcomes, and as an educational tool to ensure that the plan of care and services provided are patient focused, high quality, efficient, and effective.Participate in committees, task groups, continuing education, and/or corporate initiatives. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the BC College of Nurses and Midwives (BCCNM).Three (3) years recent, related acute care experience including (1) years’ experience in case management, discharge planning, or an equivalent combination of education, training and experience.Knowledge & AbilitiesComprehensive knowledge of Nursing theory and practice within a patient/family centred model of care across the care continuum.Comprehensive knowledge of the BCCNM standards for nursing practice.Broad knowledge of evidence based nursing practice related to various patient population groups and demonstrated ability to apply knowledge to a case management process.Broad knowledge of pathophysiology and pharmacology and demonstrated ability to apply knowledge to safely plan discharge.Board knowledge of biological and pathophysiology indicators related to severity of illness to apply medical appropriateness criteria to resource utilization and transition/discharge planning.Board knowledge of the illness or disease process and potential long-term complications.Broad knowledge of other health care disciplines and their role in patient care.Broad knowledge of clinical pathways, expected length of stays, resource utilization, and patient assessment.Broad knowledge of external agencies and community resources.Demonstrated ability to engage in comprehensive assessment, observation and monitoring of patients.Demonstrated ability to plan, organize, and prioritize work.Demonstrated ability to analyze situations, problem solve, deal with conflict, and negotiate resolutions in a timely manner.Demonstrated ability to provide leadership, work direction and consultation.Demonstrated ability to work independently and as a member of an interprofessional team.Demonstrated ability to develop and maintain collaborative working relationships and communicate (orally and in writing) effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies.Demonstrated skill in CPR Techniques.Demonstrated computer skills including the ability to effectively use computerized client care information system.Demonstrated physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Work you'll do In this interesting and diverse role, you'll be leading efforts to drive operational excellence for the Client-User Identity and Access Management solution utilized by Deloitte clients to authenticate to Deloitte solutions. Manage operational support team. Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service Manage the application source code and source code based configuration management systems, Continuous Deployment (CD) pipelines, test automation frameworks, and functional testing suites Stay up-to-date on new technologies and automation techniques to improve the quality and efficiency of our technology operations Manage all production escalations received from various sources Identify the business impact of each escalation to determine Priority Host the Bi-Weekly Meetings with the Business to discuss status of various production changes Acts as a back- up Communication Officer in sending out notification of Priority 1 and Priority 2 incidents to selected Distribution Lists Ensure all change requests and defects are recorded Responsible for coordinating after-hours implementation activities Support the Business, Application Managers, and client's in resolving production issues About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about youDo you possess the following experience?: 5+ Years hands on experience with Operations of Mission Critical Software Infrastructure Experience in technical support, QA, or workflow support Must be able to context-switch and manage multiple partners in parallel across various implementation stages Experience working with version control software, ADO, GitHub Participate in a 24x7x365 on-call rotation BS/BA degree or equivalent experience Prior Big 4 experience Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Job Segment: Testing, Operations Manager, QA, Quality Assurance, Technical Support, Technology, Operations, Quality

Position SummaryIf you are looking for friendly, supportive staff, and work life balance this may be just the opportunity that will take your career to a new level.In accordance with the established vision and values of the organization, the Lead of Security Systems and Technology, Protection Services is accountable to the Regional Director, Protection Service. The Lead will direct special projects and initiatives under the Protection Services portfolio that may be site- specific, organization-wide, or working together with counterparts in other organizations. The Lead will act as an internal design consultant for renovations and capital projects ensuring NH facilities are safe yet accessible and poised to support patient-centered care initiatives while taking into account limitations of the facility, its infrastructure, and technology capabilities. The Lead will be responsible for the development, implementation, and management of a master plan for Northern Health's (NH) electronic security systems and will take a leadership role in assessing requirements, developing specifications, and procuring security technology while providing organizational direction in this regard. The Lead will maintain linkages and regularly communicate with internal stakeholders such as Information Technology, Capital Planning, Plant Services, NH Property Management, Workplace Health & Safety, and site leadership. Additionally, the Lead will maintain relationships with third party groups including, but not limited to, industry peers, and security technology vendors.Starting salary will be approximately from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions. Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeQualfications• A bachelor's degree in business, healthcare administration, technology, building design, criminology, or a related discipline and specialized training in protection services or criminology.• Five (5) to seven (7) years of experience in security/protection services, preferably in a healthcare environment, with specific experience around electronic security systems, building design consultation, and project management or an equivalent combination of education and experience.• A Certified Healthcare Protection Administrator (CHPA) designation through IAHSS is preferred.• Education and training in investigations, threat assessments, Health Emergency Incident Command System (HEICS), and/or Crime Prevention through Environmental Design (CPTED).Skills and Abilities: • Demonstrated leadership and managerial skills in a complex environment.• Effective interpersonal, verbal and written communication skills, including the ability to facilitate and negotiate.• Proven ability to build and maintain effective relationships.• Working knowledge of appropriate legislation and provincial/national standards for fire safety, building codes, security, and protection of privacy.• Demonstrated commitment to client focused services and teamwork.• Demonstrated project management education, experience and success with multi-faceted projects and stringent timelines.• Ability to integrate administrative, professional and operational aspects of the department throughout Northern Health in an effective and efficient manner.• Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.• Physical ability to perform the duties of the job.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

6-month contract Incident Manager supporting the global technology organization of an enterprise organization with hybrid work located in Vancouver.6-month contract Incident Manager roleGlobal enterprise organization3 days a week onsite hybrid work environmentWhat & Why: As a result of investment into service excellence our global client is looking to add a contract Incident Manager to their team. In this role you will be responsible for overseeing the lifecycle of all unplanned interruptions, malfunctions, and quality reductions of provided services across the organization. Your primary focus will be to implement and improve incident management protocols. On this team, you are accountable for all incident management operations across the technology organization. You will uphold standards for incident managers and incident fulfillers within individual technology teams to ensure incident management practices are cohesive, efficient, and effective. This is a great opportunity to join this growing team delivering major ROI to the business.  Who:This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and a hybrid work policy, 3 days a week in office. You:You will bring the following education, skills and experience to the role:Minimum of 3 years’ experience in an ITIL process lead role.Information Technology Infrastructure Library (ITIL) Version 4 Foundation Certification or greater.Must be able to work occasional weekends and evenings for regular Major Incident Management reviews.Experience in managing and administering ServiceNow and PagerDuty as incident management tools.Next Steps: If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.

A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.Meaningful work you'll be part ofAs a Cyber as a Service, Device Management Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:• Oversee their respective operations and act as an escalation point of contact • Approve the final reporting and documentations • Manage shifts schedule and on-call as required • Responsible for team's work quality and overall use of resources and initiation of corrective action where required for their operations • Participate in business development opportunities • Responsible for device management and client experience and quality • Ensure incident triage identification, assessment, reporting, communication, mitigation and monitoring are handled with due processes and quality • Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives • Coordinate with stakeholders, build and maintain positive working relationships with them • Ensure team follows on incident triage identification, assessment, reporting, communication, mitigation and monitoring are handled with due processes and quality • Ensure team complies with SLAs, process adherence and process improvements to achieve operational objectives • Develop and improve processes to strengthen the current device operations framework, review policies and highlight the challenges in managing SLAs, initiate corrective actions where required for Digital Resilience Center • Lead team to develop use cases for systems monitoring and be available for escalation calls from Tier 2 • Actively mentor and coach team members to their highest potential • Demonstrate advanced understanding of business processes, internal control risk management, IT controls and related standards Experiences and skills you'll use to solve• Experience building and maintaining Linux or BSD software package repositories • Experience in security device management including SIEM platforms and/or other security devices including Firewall, Anti-Spam, Web Proxy and EndPoint Protection • Extensive experience in MSSP environment • Prior experience in systems administration and network administration • Hands-on experience with two or more of the following technologies: Cisco Iron-Port, ProofPoint, Splunk, LogRhythm, QRadar, Azure Sentinel, ArcSight, Palo Alto Cortex, McAfee EndPoint Protection, Illumio, Forescout, Palo Alto Firewall, Cisco ASA, CheckPoint, Claroty, Tanium, Crowdstrike • Proficiency in Incident Management and Change Management • Consulting experience in a Big 4 or similar is an asset • Technical designations such as CISSP, CISA, CISM, OSCP, CEH, ECSA, GPEN, GWAPT, CCNA, CCNP, CCIE will be considered an advantage • Knowledge of various operating system flavors including but not limited to Windows and, Linux • Excellent communication and leadership skills • Ability to handle high pressure situations with key stakeholders internally and externally • Good analytical, problem solving and interpersonal skills • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

Job Type:Permanent Reference code:125926 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Ottawa, ON; St. John's, NL; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?In this interesting and diverse role, you will help coordinate, facilitate, provide oversight and monitoring of significant issues/matters that can have the potential to negatively impact the Deloitte brand. You will also be responsible for the ongoing enhancements and improvements to existing processes, including updates to brand events frameworks and related playbooks and identification and dissemination of leading practices across the network. In addition, you will provide support and management for strategic quality & risk management projects, working across various key quality and risk stakeholders across the network. Responsibilities include the following: Helping facilitate and coordinate member firm issues and matters that can have potential to negatively impact the Deloitte brand Overseeing and performing follow-ups on member firm issues/matters and report status to relevant parties (member firm & Deloitte Global) Ongoing enhancements to existing framework and playbooks Supporting the management and execution on complex global risk management initiatives and programs (planning, designing, communicating, and follow-up with stakeholders) About the teamGlobal Risk & Brand Protection protects, preserves and enhances the Deloitte brand. We navigate the dynamic risk landscape across the areas of risk management, confidentiality & privacy, cyber security oversight, regulatory, independence & conflicts, and Anti-Corruption/financial crimes. We foster trusting relationships across the Deloitte network through collaboration, facilitation and responsive guidance.Enough about us, let's talk about you Bachelors' Degree in Business Administration, Accounting, Finance or other business related field. 3+ years of related work experience in risk management or crisis management or prior working experience for a professional services organization in the areas of crisis management, risk resiliency, crisis management, incident response preferred. Quality-oriented, with robust organization, analytical, critical thinking, and decision-making skills; attention to detail and continuous improvement mindset a must Strong verbal and written communication and interpersonal skills Ability to frame, evaluate and address complex issues quickly Easily adaptable to change and capable of setting new strategic direction in short amount of time Strong technical and organizational skills Ability to deliver under pressure and provide informed responses to leadership in short timeframes Ability to handle sensitive leadership information with utmost confidentiality Ability to work productively both independently and/or remotely as well as in a virtual team environment Proficient Microsoft Office skills, strong knowledge of PowerPoint, Excel, and Word Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Risk Management, Branding, Cyber Security, Senior Brand Manager, Developer, Finance, Marketing, Security, Technology

Director, Risk Management Job ID 2024-119909 City Vancouver Work Location Various Locations Home Worksite 00 - Excluded - VCHA Additional Sites VGH, Richmond General Hospital and Vancouver Community Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 10 Min Hourly CAD $59.59/Hr. Max Hourly CAD $85.65/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $59.59/Hr. - CAD $85.65/Hr. Job Summary Come work as a Director, Risk Management with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Director, Risk Management to join the team. Reporting to the Regional Director, Risk Management, the Director is responsible for providing leadership in management of clinical and operational risk. The position promotes and leads on the use of evidence-based risk management strategies and tools to promote and improve patient care. Represents Vancouver Coastal Health (VCH) in liaising with external legal counsel assigned by the health care protection program (HCPP), and other external agencies in investigating and managing claims involving patients/clients or the organization. The Director will work with staff and physicians and support operational leaders in identifying, assessing, analyzing and implementing mitigation strategies to mitigate the identified risk to VCH, staff, physicians and the clients and families we serve. The Director provides leadership to the Senior Executive Team and is responsible and accountable for the development of the organization’s integrated clinical risk management program and initiatives in a manner that fulfills the mission and strategic goals of VCH, while complying with provincial and federal laws and accreditation standards related to safe patient care and risk management across the organization.The Director works in collaboration with the Director of VCH Patient Care Quality Office as requested in reviewing responses to patients or their complainants from a risk management perspective. The Director will work in collaboration with the Director of Patient Experience for VCH to ensure the patient’s perspective is included in supporting the delivery of health care with the highest quality of care whenever possible.This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.Apply today to join our team! Please note this position will require travel to Vancouver General Hospital, Richmond General Hospital and Vancouver Community. As a Director, Risk Management with Vancouver Coastal Health you will:Lead, develop, manage, implement, and evaluate corporate and clinical risk management systems. including building a risk-smart workforce and environment that allows for innovation and responsible risk-taking while ensuring legitimate precautions are taken to protect public interest, maintain public trust, and ensure due diligence.Promote and support the development of a culture of safety; identifies opportunities and implements strategies for improvement and provides oversight of proactive and reactive risk management activities and education including risk assessments, root and system cause analysis, failure mode effects analysis, and critical incident review processes. Provide advice and direction to CEO and Senior Executive Team, senior medical and operational executives, medical and clinical staff to protect the assets and reputation of the organization not limited to: Patients, staff, medical staff, facilities, and finances. Promote policy, contractual and regulatory/legislative compliance. Manage/mitigate risks regarding critical incident including documentation, disclosure, communication, media exposure, notification, and retention of evidence. Provide expert senior level risk management advice and guidance to corporate and operational departments and senior leadership on a wide variety of risk management, legal issues, including those with a high-risk profile within business requirements. Reviews, researches, interprets, and prepares advice. Mitigate professional practice/conduct and liability issues. Directs, consistent with best practices and trends, the development of required risk management education and policy. All other duties as required. Qualifications Education & Experience Master’s Degree in a health-related discipline or a juris doctorate, plus seven to ten (7 to 10) years’ recent, related experience in progressively senior leadership roles with responsibility for leading risk management issues management activities, or an equivalent combination of education, training and experience.Knowledge & Abilities Advanced knowledge of healthcare issues as well as specialized knowledge in risk management, privacy, change management, information management, complaints management, and policy development. Effectively and proactively coordinates strategies, systems, and processes to reduce risk, minimize critical incidents, complaints and claims and collaborates with others to improve the care delivered by VCH.Expertly applies technical and analytical expertise to assess and support risk and situation management activities, and to establish and support the implementation of risk management strategies to support the organization.Oversees, assists with, and/or conducts timely risk assessments in response to requests and consults with the appropriate operational leaders concerning issues with clinical risk or operational risk requiring immediate attention.Applies superior judgment and political expertise to communicate sensitive information, and effectively persuade and negotiate with a variety of internal and external stakeholders.Interprets and implements legal and other regulatory obligations and responsibilities of VCH in the context of relevant legislation, regulations, common law and other changing standards with support of in-house legal counsel.Demonstrated critical thinking, analytical skills encompassing an organization-wide perspective. Exceptional communication, interpersonal, innovative leadership and systems improvement skills. Proven ability to establish and maintain effective interpersonal relationships with people across all disciplines and settings, in addition to the integrity, trust and professionalism that the role requires.Experience developing and implementing and training on policy, procedures and corporate practices.Experience in project management in a leadership position.Demonstrated history of positive collegial relationships with management, support staff, Health Authority-based providers and leaders, and clinicians. Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.Demonstrated ability to communicate complicated or highly technical matters in a way which is clear, concise and understandable. Demonstrated ability to take initiative in understanding the needs of others and taking action to achieve helpful results. Computer proficiency with a variety of relevant software applications. Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If you have any questions, please reach out to Orlando Cerrato, Manager, Executive Talent Acquisition at [email protected]. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What Is The Opportunity? As a Functional Lead for CRM, you will be responsible for leading the design, development, and implementation of CRM solutions (Microsoft Dynamics 365 Sales, Field Service Management) for Aecon's business units and sales teams. You will work closely with the business stakeholders to understand their requirements, challenges, and goals, and translate them into effective CRM solutions that align with Aecon's strategic objectives. You will also have experience with integration to SAP and other enterprise systems, and ensure that the CRM solutions are scalable, secure, and compliant with Aecon's standards and policies. What You Will Do Here: Lead the functional analysis, design, configuration, testing, and deployment of CRM solutions (Microsoft Dynamics 365 Sales, Field Service Management) for Aecon's business units and sales teams in accordance with Aecons specification standards. Manage application design according to Aecons business processes and requirements. Work closely with the business process leads and end users to gather, validate and document project and enhancement requirements. Coordinate and collaborate with the Solution Architect, CRM technical team, the SAP team, and other IS teams to ensure the integration and interoperability of CRM solutions with other enterprise systems and applications. Provide training, support, and guidance to the CRM users and administrators, and troubleshoot and resolve any CRM issues or incidents. Monitor and evaluate the performance, usage, and adoption of CRM solutions, and provide feedback and suggestions for continuous improvement and enhancement. Stay updated with the latest CRM trends, technologies, and best practices, and identify and implement opportunities for innovation and optimization. Work with internal application security team to ensure that correct application access roles and permissions are created and maintained. Configure application functionality for any requirement/enhancement. Document and execute Unit Testing and System Integration testing. Coordinate with the QA Lead and QA Team to ensure appropriate QA testing. Provide support and expertise after go-live of the initial rollout projects. Comply with Application and IS change management processes and expediate changes as needed for high priority issues. Work closely and productively with application support/implementation vendor for day to day work or any other work. Participate in Internal, Customer and Regulatory Audits if required. Strong multitasking skills with ability to manage multiple deliverables and projects at the same time. Excellent communication skills and strong interpersonal skills. Drive an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging. What You WIll Bring To The Team: University Degree in Computer Science or related area from an accredited institution. Minimum 5 years of experience in CRM functional analysis, design, configuration, and implementation, specifically with Microsoft Dynamics 365 Sales and Field Service Management. Certification in Microsoft Dynamics 365 Sales and/or Field Service Management is an asset. Strong knowledge of CRM business processes, functionalities, and best practices, especially in the areas of sales, customer service, and field service management. Experience with integration of CRM solutions with SAP and other enterprise systems and applications, using various methods and tools. Strong decision making, analytical, troubleshooting and communication skills. Excellent communication, presentation, and interpersonal skills, with the ability to communicate effectively with both technical and non-technical audiences. Strong problem-solving, and analytical skills, with the ability to manage multiple tasks and priorities in a fast-paced environment. Ability to work independently and as part of a team, and to lead and mentor other CRM team members. Be a champion of inclusion and diversity. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.

Position SummaryInterior Health is hiring a term-specific full-time Lead, Primary Care Planning and Initiatives. The end date of this position is approximately January 2025.Location: This position is flexible within the Interior Health region.What we offer: • An attractive remuneration package• Excellent career prospects • Employer paid training/education• Employer paid vacation • Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Work-life balance • May be eligible to contribute to MPP, if previously enrolled within 30 daysSalary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. How will you create an impact: The Lead, Primary Care Planning and Initiatives is responsible for developing and coordinating strategic processes for the Primary Care Transformation portfolio. The Lead provides project management support to the Director to facilitate the achievement of the mission, goals, and objectives of IH and the priorities of the portfolio. The Lead proactively leads projects, develops briefing notes, leads strategic discussions that support the efficient and effective delivery of services.In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.What will you work on: • Develops, implements, and monitors programs and standards for the portfolio; evaluates and effects changes as needed to improve services, simplify workflow, and assure compliance with operational and system requirements.• Provides timely, relevant, reliable, and clear information with appropriate supporting data analyses and review of alternatives to inform planning and decision-making. This will include population, service utilization, outcomes analyses, operational and real-time data for use by internal and external partners and partners.• Reviews planning and evaluation documents and provides appropriate information and feedback on planning documents.• Leads the coordination, planning and the development of organizational-wide policies, procedures, and strategic documents.• Develops essential project documents (charters, schedules, product specifications, etc.) and comprehensive project plans on behalf of the project sponsor and with input from key partners.• Develops and fosters relationships with key internal and external partners (e.g., IH leadership groups, other Health Authorities, and provincial partners) to address issues related to assigned projects.• Establishes and maintains effective working relationships with portfolio directors, managers, organizational leaders, and partners that support and advance portfolio and organizational goals and objectives. Participates, communicates, and liaises with steering and working groups.• Completes research, reviews leading practice, and develops frameworks, systems, or processes to measure and improve portfolio services.• Assists in the preparation of briefing notes, reports, slide presentations, discussion papers and gathers, analyzes, and provides information on assigned topics.• Monitors the progress and prepares reports on key portfolio and organizational strategies and initiatives.• Works with internal and external partners to identify opportunities and develop programs, practices, processes, and policies to support and achieve portfolio goals. • Collaborates with Business Support, Strategic Information, management staff, and other portfolio leaders to develop, monitor and interpret statistical information.• Manages projects and initiatives effectively within a multidisciplinary and complex environment using proven project management principles and methods.Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today! Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit). QualficationsEducation, Training and Experience• A Bachelor’s degree in a health-related field.• Five to seven years of recent, related experience at a senior level working within a complex public or private sector environment, and experience in Project Management.• Or an equivalent combination of education and experience.Skills and Abilities• Proven ability to develop effective working relationships and collaborate with key participants, including medical staff and healthcare leaders, at a strategic level.• Analytical skills to translate data into action, complemented by program planning and management experience.• Strong communication skills and self-assured presence to effectively present data results and recommendations to audiences ranging from front line staff to physicians and Senior Executives.• Ability to operate and coordinate efforts at all levels of the organization.• Ability to influence and coordinate multiple internal partners around a common goal and planning.• Demonstrated understanding of IH data systems and experience in quantitative data analysis (including the collection, analysis, trending, and reporting of demographic data, utilization statistics, and survey data) and presentation of data is required.• Demonstrated ability to organize work, simultaneously handle multiple projects, balance multiple priorities, and manage challenging and competing demands within a limited timeframe.• Superior written and verbal communication abilities and independent problem-solving and decision-making capabilities.• Experience working with internal and external partners.• Experience with meeting planning and organizing various methods of consultation.• Physical ability to perform the duties of the position.

Our Public Sector Client is looking for an Intermediate Quality Assurance Analyst to perform Manual testing and lead QA activities to enable Claims Management System (CMS) releases in an agile development environment. - 00873321 year contract, possibilities of extensions. Hybrid in office, Vancouver candidates preferred.Must Have: 6+ years’ (real time) work experience testing software as Manual Tester including functional and non-functional test approaches such as system, E2E, UAT & UI testing, database and API.5+ years experience in developing test strategy, create test plans, test cases and driving the test planning process within Agile development environmentWorking knowledge of Automation tools such as Katalon Studio, Selenium.Experience working with Azure DevOps or a similar tool to maintain tasks, manage backlogs, maintain test case repositories, etc.Holds Scaled Agile Framework (SAFe) training and certification like SAFe Practitioner, or commitment to take the course and obtain certification within 2 months from commencement of workBachelor’s degree in computer science or STEM (Science, Technology, Engineering, Math) majorsResponsibilities: Analyzing and understanding requirements to prepare test strategies and plans, including test estimates.Creating test plans, test cases and test data.Reusing and combining IT and Business test scenarios and test cases.Reporting test results including defect/bugs including steps to reproduce, screenshots, impact and severity and exposing in a QA Dashboard.Adhering to company's QA standards and processes.UAT triage support, coordinating between the business areas.Reviewing requirements created by business engineers and checking for gaps.Investigation and root cause analysis of production incidents.Managing and executing internal and external interfaces.QA feature lead on CMS initiatives.Collaborating with multiple teams and product stakeholders.Coordinating, knowledge transfer, and mentoring the work of QA team members. Apply

Care Management Leader (RN) Job ID 2024-121111 City Vancouver Work Location UBC Hospital Department Care Management Leadership Therapy Ambulatory Home Worksite 02 - UBC Hospital Additional Sites UBCH Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Care Management Leader with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the team at UBC Hospital in Vancouver, BC as a Care Management Leader. Apply today to join our team! As a Care Management Leader you will:Facilitate assigned patients’ hospitalization from admission through discharge.Coordinate and collaborate with the acute interprofessional team to expedite effective patient care and coordinate timely sustainable discharge plans.Conduct comprehensive nursing assessments and provide direction to the interprofessional team on appropriate level of care and determine sustainable, quality discharge plans.Intervene to address barriers, and provide leadership as needed to achieve optimal outcomes, including securing funding and approvals for services as required.Be accountable for the development and effectiveness of policies, procedures and standards to support effective care management and discharge planning.Apply the use of data in your own practice; identifying where to focus efforts, the measurement of progress towards identified outcomes, and as an educational tool to ensure that the plan of care and services provided are patient focused, high quality, efficient, and effective.Participate in committees, task groups, continuing education, and/or corporate initiatives. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the BC College of Nurses and Midwives (BCCNM).Three (3) years recent, related acute care experience including (1) years’ experience in case management, discharge planning, or an equivalent combination of education, training and experience.Knowledge & AbilitiesComprehensive knowledge of Nursing theory and practice within a patient/family centred model of care across the care continuum.Comprehensive knowledge of the BCCNM standards for nursing practice.Broad knowledge of evidence based nursing practice related to various patient population groups and demonstrated ability to apply knowledge to a case management process.Broad knowledge of pathophysiology and pharmacology and demonstrated ability to apply knowledge to safely plan discharge.Board knowledge of biological and pathophysiology indicators related to severity of illness to apply medical appropriateness criteria to resource utilization and transition/discharge planning.Board knowledge of the illness or disease process and potential long-term complications.Broad knowledge of other health care disciplines and their role in patient care.Broad knowledge of clinical pathways, expected length of stays, resource utilization, and patient assessment.Broad knowledge of external agencies and community resources.Demonstrated ability to engage in comprehensive assessment, observation and monitoring of patients.Demonstrated ability to plan, organize, and prioritize work.Demonstrated ability to analyze situations, problem solve, deal with conflict, and negotiate resolutions in a timely manner.Demonstrated ability to provide leadership, work direction and consultation.Demonstrated ability to work independently and as a member of an interprofessional team.Demonstrated ability to develop and maintain collaborative working relationships and communicate (orally and in writing) effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies.Demonstrated skill in CPR Techniques.Demonstrated computer skills including the ability to effectively use computerized client care information system.Demonstrated physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsPosition: Security Team Lead Site: HeadwatersCity: Orangeville, ONStatus: Full-TimeHours: Monday to Friday (0700-1500hrs)Pay Rate: $28.27/hr Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.Job Description: In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking. Will report directly into the Dispatch Team Lead.Essential Job Functions:•Provides leadership, direction, and ongoing coaching and training.•Ensures all standing orders and scheduled daily activities are carried out as required for each shift.•Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.•Plans and implements shift work schedules.•Ensures all Security Guards have received the mandatory training.•Motivates staff and issues commendations.•Disciplines staff when necessary and ensures proper documentation is passed onto head office.•Attendance Management•Performs security audits.•Documents and investigates security incidents and complaints.•Communicates any concerns/issues with Client Service ManagerRequirements:•At least one year security experience in a team lead role preferred•Post-Secondary education in a law enforcement/security program from a recognized college preferred•Working knowledge of the Trespass to Property Act and Mental Health Act•Superior written and verbal communication skills•Demonstrated punctuality and reliability, tact, and diplomacy.•International Association of Healthcare Security Services (IAHSS) certificate would be an asset•Valid Ontario Security License•Immunization Record including MMR. Varicella, and 2 TB tests•First Aid & CPR Level C•Vaccination StatusHighlights:•Extensive Paid Industry Training•Employer Paid Benefits•Opportunities for Growth & AdvancementAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Client Service Manager This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift. Number of Openings for this position: 1

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is a r emote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

Job Type:Permanent Reference code:125926 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Ottawa, ON; St. John's, NL; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?In this interesting and diverse role, you will help coordinate, facilitate, provide oversight and monitoring of significant issues/matters that can have the potential to negatively impact the Deloitte brand. You will also be responsible for the ongoing enhancements and improvements to existing processes, including updates to brand events frameworks and related playbooks and identification and dissemination of leading practices across the network. In addition, you will provide support and management for strategic quality & risk management projects, working across various key quality and risk stakeholders across the network. Responsibilities include the following: Helping facilitate and coordinate member firm issues and matters that can have potential to negatively impact the Deloitte brand Overseeing and performing follow-ups on member firm issues/matters and report status to relevant parties (member firm & Deloitte Global) Ongoing enhancements to existing framework and playbooks Supporting the management and execution on complex global risk management initiatives and programs (planning, designing, communicating, and follow-up with stakeholders) About the teamGlobal Risk & Brand Protection protects, preserves and enhances the Deloitte brand. We navigate the dynamic risk landscape across the areas of risk management, confidentiality & privacy, cyber security oversight, regulatory, independence & conflicts, and Anti-Corruption/financial crimes. We foster trusting relationships across the Deloitte network through collaboration, facilitation and responsive guidance.Enough about us, let's talk about you Bachelors' Degree in Business Administration, Accounting, Finance or other business related field. 3+ years of related work experience in risk management or crisis management or prior working experience for a professional services organization in the areas of crisis management, risk resiliency, crisis management, incident response preferred. Quality-oriented, with robust organization, analytical, critical thinking, and decision-making skills; attention to detail and continuous improvement mindset a must Strong verbal and written communication and interpersonal skills Ability to frame, evaluate and address complex issues quickly Easily adaptable to change and capable of setting new strategic direction in short amount of time Strong technical and organizational skills Ability to deliver under pressure and provide informed responses to leadership in short timeframes Ability to handle sensitive leadership information with utmost confidentiality Ability to work productively both independently and/or remotely as well as in a virtual team environment Proficient Microsoft Office skills, strong knowledge of PowerPoint, Excel, and Word Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Cyber Security, Risk Management, Senior Brand Manager, Developer, Equity, Security, Finance, Marketing, Technology

Profile The primary purpose of the Production Manager is to execute daily production plans for aircraft manufacturing and assembly operations. Directly accountable to manage, coach and lead resources to meet production plan as well as takt time, including managing priorities, employee performance and behavior. Accountable for execution of MOS, including daily floor meetings, resources management, WO completion, ensuring all employees are trained and follow safety policies, Quality Procedures & housekeeping (5S). The Production Manager is a key member of the management team who works closely with the Operations Director, Production Personnel and all support staff to ensure aircraft completion is achieved on time and within budget. Duties & Responsibilities Execute daily production plan efficiently on daily basis by managing employees, priorities, and process. Execution of MOS principles by Assigning / Setting up daily expectation by area and employees (target vs. actual) confirms that expectation are met daily. Implement and Maintain Visual Standard Work in the Production Flow Line Measure and Report on daily activities performed by Stage (Target vs. actual) Define and set safety standards and expectations, and ensure all employees follow safety. policies, participate in hazard risk assessments, and follow safety policies and legislation as part of due diligence. Anticipate and react to potential production interruptions and aid in recovery to minimize production loss. Perform incident investigations within the timelines specified by the safety policy QAP. Coach / provide feedback as necessary to improve production and quality levels for all. Employees Confirm that all employees follow approved documentation as per "QMS" as well as proper completion of paperwork Lead, implement, ensure, and manage time attendance policy. Engage, propose, and lead implementation of "ideas and improvements" in the production. shop floor. Accountable for leading and managing employee's performance and behavior. Confirm that all employees are trained and capable to perform their duties. Perform any other related project or task as required. Supervisory/Production Manager Duties Direct oversight and supervision of assigned production personnel. Motivate, organize, and encourage teamwork by promoting a positive work culture. within the workforce to ensure set productivity and performance targets are met. Ensure safe work practices are maintained by assigned production team members. Provide Leadership, Direction, Mentorship and On Job Training to Production personnel. Education & Experience 5 - 8 years of manufacturing management and supervisory experience Previous manufacturing management experience would be considered an asset. Lean manufacturing or project management is considered an asset. A business degree would be considered an asset. Skills Excellent organization, judgement, and prioritization Communication Team building Technical expertise Leadership Problem-solving Continuous improvement

Position SummaryInterior Health is looking for an experienced Digital Adoption Lead to join our team on a full time permanent basis. The work location for this position is flexible but within British Columbia (ideally the Interior).What we offer:-Employee & Family Assistance Program-Employer paid training/education opportunities-Employer paid vacation-Medical Services Plan-Employer paid insurance premiums-Extended health & dental coverage-Municipal Pension Plan-Work-life balanceSalary:Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. About the job:In accordance with the established vision and values of the organization, the Digital Adoption Lead is responsible for supporting the adoption of electronic health record use and related technologies across Interior Health. This position will play a pivotal role in driving the successful implementation and uptake of new technologies and related processes within our organization. The Lead will work collaboratively with internal and external partners to lead, make change management and communication decisions ensuring readiness related to the implementation of systems and other technology as needed. The Lead will be responsible for creating and executing software and system adoption strategies, consulting and engaging Business Partners (internal and external), and ensuring smooth transitions to new technologies in collaboration with Clinical Informatics Teams and Leaders. Additionally, the Lead will be required to travel to various IH sites to facilitate and support different project activities; duration of travel will vary depending on scope of the project.In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.Typical duties and responsibilities:• Provides leadership and instruction in the development and implementation of comprehensive software and system adoption assessments and plans for new technologies and related processes, considering Business Partner (internal and external) needs and organizational objectives.• Provides consultation to, and collaborates with cross-functional teams to identify potential challenges and develop mitigation strategies.• Participates in the design, delivery, and assists manager with developing budgets for training programs, workshops, and resources to facilitate smooth adoption of technology.• Leads and participates in committee meetings with multi Business Partner (internal) groups to optimize and sustain electronic healthcare system standardization and functional changes. • Provides leadership, guidance, consultation and education to staff using effective leadership and communication skills. Leads and makes recommendations to other internal and external partners. Acts as a liaison between internal and external partners on systems and software adoption. • Collaborates with IH Communications team on any outgoing organization wide communication and communication to external partners. • Collaborates with IH Change Management team on standards, processes and industry trends in the area of effective systems and software adoption.• Creates and implements change management plans and communication plans to promote IH-wide awareness and understanding of technology changes among Business Partners (internal and external).• Measures and monitors technology adoption progress, gathers feedback, and recommends necessary adjustments to optimize adoption rates.• Acts as a liaison between end-users, technical teams, and leadership, addressing technology adoption concerns and ensuring alignment.• Develops metrics and Key Performance Indicator’s to measure the success and impact of technology adoption efforts.• Provides support to Digital Health, Clinical Informatics managers by leading the manager’s team(s) through change management workstreams within a structure methodology as required.• Stays up to date on industry trends and best practices in technology adoption methodologies.• Participates in the on-call rotation for Clinical Information Systems.• Performs other related duties as required.QualficationsHonouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).Education, Training, and Experience• Post secondary degree with a focus in change management or a related discipline.• Five (5) or more years proven experience in health informatics, change management, technology adoption strategies and/or project management.• Working knowledge of change management principles, methodologies and tools.• Certified Change Management Professional (CCMP) credential or equivalent is an asset.• Or an equivalent combination of experience and post-secondary education.Skills and Abilities• Solid understanding of how people go through change and the change process• Experience with and knowledge of change management principles, methodologies and tools.• Strong communication and interpersonal skills, with the ability to engage and influence business partners at all levels.• Technology implementation and change related key messaging, communication strategy and content development.• Demonstrated ability work collaboratively in a team environment.• Advanced oral and written communication skills, including effective presentation and facilitation skills with the ability to clearly articulate messages to a variety of audiences• Demonstrated ability to manage relationships.• Experience leading and participating in multi-disciplined workshops to develop solutions to problems and/or consensus on new processes.• Demonstrated ability to problem-solve and develop solutions as required. • Demonstrated ability to function effectively in a highly dynamic, fast-paced, continually-changing environment.• Current valid BC driver’s license• Physical ability to perform the duties of the position.

Care Management Leader (RN) Job ID 2024-122115 City Vancouver Work Location VGH 12th & Oak Department Care Management Leadership Therapy Ambulatory Home Worksite 01 - Vancouver General Hospital Additional Sites UBCH Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Vacation Relief Job Status Regular Part-Time FTE 0.70 Standard Hours / Week 26.25 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600 Days Off Rotating Work Schedule Details Days off: Mondays/Tuesdays/Alternating Wednesdays & every other weekend (Saturday/Sunday) Position Start Date As soon as possible Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Care Management Leader with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the team at Vancouver General Hospital as a Care Management Leader. Apply today to join our team! As a Care Management Leader you will:Facilitate assigned patients’ hospitalization across the care continuum from admission through discharge.Coordinate and collaborate with the acute interprofessional team to expedite effective patient care and coordinate timely sustainable discharge plans.Conduct comprehensive nursing assessments and provide direction to the interprofessional team on appropriate level of care and determine sustainable, quality discharge plans.Intervene to address barriers, and provide leadership as needed to achieve optimal outcomes, including securing funding and approvals for services as required.Be accountable for the development and effectiveness of policies, procedures and standards to support effective care management and discharge planning.Apply the use of data in your own practice; identifying where to focus efforts, the measurement of progress towards identified outcomes, and as an educational tool to ensure that the plan of care and services provided are patient focused, high quality, efficient, and effective.Participate in committees, task groups, continuing education, and/or corporate initiatives. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the BC College of Nurses and Midwives (BCCNM).Three (3) years recent, related acute care experience including (1) years’ experience in case management, discharge planning, or an equivalent combination of education, training and experience.Knowledge & AbilitiesComprehensive knowledge of Nursing theory and practice within a patient/family centred model of care across the care continuum.Comprehensive knowledge of the BCCNM standards for nursing practice.Broad knowledge of evidence based nursing practice related to various patient population groups and demonstrated ability to apply knowledge to a case management process.Broad knowledge of pathophysiology and pharmacology and demonstrated ability to apply knowledge to safely plan discharge.Board knowledge of biological and pathophysiology indicators related to severity of illness to apply medical appropriateness criteria to resource utilization and transition/discharge planning.Board knowledge of the illness or disease process and potential long-term complications.Broad knowledge of other health care disciplines and their role in patient care.Broad knowledge of clinical pathways, expected length of stays, resource utilization, and patient assessment.Broad knowledge of external agencies and community resources.Demonstrated ability to engage in comprehensive assessment, observation and monitoring of patients.Demonstrated ability to plan, organize, and prioritize work.Demonstrated ability to analyze situations, problem solve, deal with conflict, and negotiate resolutions in a timely manner.Demonstrated ability to provide leadership, work direction and consultation.Demonstrated ability to work independently and as a member of an interprofessional team.Demonstrated ability to develop and maintain collaborative working relationships and communicate (orally and in writing) effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies.Demonstrated skill in CPR Techniques.Demonstrated computer skills including the ability to effectively use computerized client care information system.Demonstrated physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com