Overview of salaries statistics of the profession "Contact Centre Training Consultant in Canada"

Calgary Counselling Centre (CCC) changes people’s lives. For the past 15 years, Calgary Counselling Centre has been the Alberta leader in mental health services providing evidence based counselling through feedback informed treatment, leading edge research, and training and education programs that improve mental health service delivery and client outcomes.  We provide a full range of individual, couple and family and group counseling services and train clinicians at the Master’s and Post Graduate Levels. We have well-established programs in family violence, depression, youth mental health, and trauma and work with experts, trainers and consultants from across the Globe.We are looking for a Social Worker with 3 to 5 years clinical and supervisory experience to join our team. The Social Worker will provide clinical services to individuals, couples, families and groups and will provide supervision to staff counsellors and practicum students. If you have a passion for training and developing others and have advanced clinical skills in one or more areas of practice, we can provide you with an environment that will both challenge and support your personal and professional growth.  Key Responsibilities:Clinical Practice Have experience working with individuals, couples, families and in groups.Be able to tailor counselling to uniquely meet client’s needs.Adept at providing clinical process training seminars.Experience with remote service delivery.Clinical Supervision Provide Clinical Supervision in a variety of formats: in-vivo, digital recording, case review and consultation.Use or develop Feedback Informed Treatment supervision competencies and work within a Feedback Informed Culture.Team IntegrationWork effectively in an integrated counselling program.Foster strong team integration throughout the organization.QualificationsMasters Social Work in good standing with the College of Alberta Social Workers.Three to five years clinical practice experience with at least 2 years’ experience post registration supervising students and/or clinicians.Ability to provide service in a language in addition to English is an asset.Demonstrated teaching and presentation skillsDemonstrated ability to work in a collaborative clinical multidisciplinary environment.Success in this position requires the following competencies: excellent communication, and interpersonal skills, focus on results, impact and influence, planning & prioritizing, visionary, relationship building, service orientation.  Strong computer skills essential including Microsoft Applications (Work, Excel, PowerPoint) and Microsoft Teams. If you are interested in this opportunity, please submit a Cover Letter and Resume to Calgary Counselling Centre: [email protected], no later than May 10, 2021   Calgary Counselling Centre is an equal opportunity employer. We thank all candidates for their interest.  Only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries 

Calgary Counselling Centre (CCC) changes people's lives. For the past 15 years, Calgary Counselling Centre has been the Alberta leader in mental health services providing evidence based counselling through feedback informed treatment, leading edge research, and training and education programs that improve mental health service delivery and client outcomes.  We provide a full range of individual, couple and family and group counseling services and train clinicians at the Masters and Post Graduate Levels. We have well established programs in family violence, depression, youth mental health, and trauma and work with experts, trainers and consultants from across the Globe.We are looking for a Registered Psychologist with 5 to 10 years of clinical and supervisory experience to join our team. The Psychologist will provide clinical services to individuals, couples, families and groups and will provide supervision to Provisional Psychologists and staff counsellors.  If you have a passion for training and developing others, and have advanced clinical skills in one or more areas of practice, we can provide you with an environment that will both challenge and support your personal and professional growth.  Key Responsibilities:Clinical SupervisionProvide Clinical Supervision in a variety of formats: in-vivo, digital recording, case review and consultation.Use or develop Feedback Informed Treatment supervision competencies and work within a Feedback Informed Culture.Clinical Practice Have experience working with individuals, couples, families and in groups.Be able to tailor counselling to uniquely meet client’s needs.Adept at providing clinical process training seminars.Experience with remote service delivery.Team IntegrationWork effectively in an integrated counselling program.Foster strong team integration throughout the organization.QualificationsGraduate Degree (Masters or Ph.D.) in Psychology, Clinical, Counselling or Educational Psychology.Registered Psychologist in good standing with the College of Alberta Psychologists.Five to ten years clinical practice experience with at least 5 years' experience post registration supervising students and/or clinicians.Ability to provide service in a language in Strong computer skills essential including Microsoft Applications (Work, Excel, PowerPoint) and Microsoft Teams.Success in this position requires the following competencies: excellent communication, and interpersonal skills, focus on results, impact and influence, planning & prioritizing, visionary, relationship building, service orientation.   Please email your resume and cover letter, in confidence, no later than May 10, 2021 to: Calgary Counselling Centre [email protected].Calgary Counselling Centre is an equal opportunity employer.  We thank all candidates for their interest.  Only those selected for an interview will be contacted.  We regret that we are unable to accept telephone inquiries. 

 About Centre for Sexuality  Founded in 1972, our agency was created in response to the need for accurate, unbiased information around sexual and reproductive health. Today, Centre for Sexuality (C4S) is a prevention focused non-profit organization that provides evidence-informed sexual health promotion programming and services to individuals, organizations, and communities locally, regionally, provincially, and at times nationally and internationally. As of agents of positive social change, we support and defend sexual health rights for all and work alongside communities to elevate the voices of those who experience barriers to achieving healthy relationships and sexual well-being. Centre for Sexuality’s work focuses exclusively on creating a more fair and just society where individuals are not disadvantaged based on their sex, gender identity or expression, sexual orientation, race, ability, age, or family status. Our vision is that all Albertans experience sexual wellbeing. However, because sexual health and wellbeing is only minimally about sex and sexual behaviour, and mostly about achieving healthy bodies, healthy relationships, and healthy communities, our work focuses on prevention and health promotion.This means organizationally,1. We educate individuals, organizations, and communities. We deliver school and community-based education for children, youth, and adult populations, as well as specially targeted populations such as immigrants and ethnocultural groups, people with developmental disabilities, and LGBTQ2S+ communities; We emphasize the development of social emotional and other life skills; and We help build the capacities of individuals to make healthy choices that align with their personal and family values.  2. We work to develop supportive environments within families, relationships, schools, organizations, and communities to build the opportunities for individuals to make healthy choices. To this end: We work with individuals to develop their skills and capacities for healthy relationships;We deliver workforce and sector training on a variety of sexual health and interrelated topics, with our most frequently requested workshops being healthy relationships training and creating a culture of respect for Two Spirit and LGBTQ+; and We lead community development and mobilization efforts to grow the capacity of communities to assume ownership over, and address, issues affecting them. As an organization we partner with over sixty small, medium, and large organizations both formally and informally. These partnerships, and our commitment to extensive engagement with the communities we serve, ensure we understand the issues and needs that make our content relevant and our programming meaningful.Brief Project Overview:This is a short-term consulting contract (May 15, 2021 to July 15, 2021) to support the development and implementation of a community needs assessment. The goal of this project is to inform the development of a healthy youth relationships program that creates a safe and welcoming space for Two Spirit, Transgender, Non-Binary, and Gender Non-Conforming youth in Calgary and area to experience a sense of belonging and acceptance; explore and grow their personal identities; and build their knowledge, skills, and confidence to develop, participate, and maintain healthy relationships with themselves, others, and their communities; and empower these youth to experience greater health and wellbeing.Through this project, Centre for Sexuality will:Complete an evidence review to gather and synthesize best and promising practice evidence for building healthy relationship programming for Two-Spirit, Trans, Non-Binary, Gender Nonconforming youth.  Work with a consultant to engage in a community needs assessment, which includes creating an interview guide, conducting interviews and focus groups with Two-Spirit, Trans, Non-Binary, Gender Nonconforming youth, their natural supports, and other relevant stakeholders. Form a Youth Advisory Committee to provide input and feedback on the program and curriculum development, and overall project. Complete a program design, curriculum, and evaluation framework. Pilot and refine the curriculum. The consultant will support Centre for Sexuality to complete number 2 above: to develop and implement a community needs assessment and consultation process that will inform program and curriculum development. We anticipate completion of the contract will take approximately 50-60 hours.Scope of ActivitiesWith direction from Centre for Sexuality teamCreate a community needs assessment plan Develop interview and focus group guides Develop online stakeholder surveyConduct five to seven interviews with key stakeholdersCo-facilitate five focus groups: 2 with youth, 2 with youth natural supports, and 1 with service providersSynthesize interview, focus group, and survey results to compose a final summary report with program and curriculum recommendations Proposal and Project TimelinesTimeline for proposal process:Submission deadline: May 3rdth, 2021Submission review: April 22th to May 5th, 2021Interviews: May 5th to May 7th, 2021Applicants notified: No later than May 10th, 2021Project timelines:Project must be competed: No later than July 15th, 2021Regular project meetings: Every two weeksInternal progress reporting dates: Outline in proposalDraft reviews: Outline in proposalMilestone dates: Outline in proposalProject debrief: Outline in proposal BudgetThe maximum budget for the contract is $6,000. Selection CriteriaDuring the review process, we will focus on the following areas, which are considered essential to the success of the project and your partnership with Centre for Sexuality. Demonstrated understanding of project goals Applicable qualifications and relevant experience (e.g. research, facilitation of groups, survey creation)Lived experience as a Two Spirit, Transgender, Non-Binary, or Gender Non-Conforming personComfort and knowledge of gender and sexual diversityFamiliarity with Two Spirit and LGBTQ+ communities in Calgary and areaCost  Proposal RequirementsA completed proposal should include the following documentation. Only complete proposals will be considered. Completed proposals should be formatted in MS Word or PDF, and include: Cover letter and resumeDetailed proposal, including deliverables and timelinesCost inventoryOther documentation to support proposal, as deemed appropriate Please submit proposal to Becky Van Tassel athttps://centreforsexuality.bamboohr.com/jobs/view.php?id=31&source=aWQ9Mw%3D%3D Any questions about the project or request for proposals should be directed to Becky Van Tassel at [email protected]Thank you for your interest, however, only applicants selected for interviews will be contacted. No telephone calls please.  Centre for Sexuality is commitment to employment equity and encourage candidates from diverse backgrounds, abilities, and experiences to apply. It is our intent to have a workplace that reflects the diversity of the communities we serve.              

At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to a Manager and is part of the Multigenerational Wellness in Community department. Position Summary The Network Coordinator and Training Specialist plays a supporting role to The Way In, a long-term collaborative program serving older adults in Calgary that operates as a network of four agencies:  Calgary Chinese Elderly Citizens’ Association (CCECA), Calgary Seniors’ Resource Society (CSRS), Carya Society of Calgary (carya) and Jewish Family Service Calgary (JFSC).  The Way In provides a variety of supports to assist older adults in connecting to required programs and services that promote independence, healthy aging and social wellbeing.  This role also supports the coordination and consultation for relevant social work training programs to carya staff, partners and other stakeholders through carya’s certified Training Institute.Within the The Way In Network, carya is the backbone organization, providing ongoing support for program coordination, professional development and collaborative program initiatives.  The Network Coordinator plays a key role in supporting the network and network leaders in meeting the goals of the network and achieving network objectives.  In order to promote further coordination across the agencies, this position rotates work time between each agency office location.In addition, the Network Coordinator and Training Specialist will act as a social work consultant, involved in the planning, implementation, and monitoring of social work continuing education for approved individual courses/conferences as part of carya’s Training Institute.Network Coordination ResponsibilitiesSupport Aligned Network Activities For the purpose of creating consistent, high quality and integrated services for older adults across Calgary, the Network Coordinator and Training Specialist works to leverage skills, talents and resources across organizations to support each other in creating positive change in a diverse and dynamic community.  The Network Coordinator fosters a cooperative and mutually beneficial relationship within the Network, while acknowledging the distinct mandate of each Member organization.Under the direction of the designated Chair, supports the convening of the Supervisor Table on a regular basis.Facilitates and coordinates the implementation of activities determined at the Supervisor Table – this may involve collecting information, gathering stakeholders, coordinating sub-committees and/or developing communication materials to advance the work of the network.Supports the implementation of strategies or initiatives as directed by the Leadership Committee. Liaison for the network partnership with Distress Centre Calgary and oversight for contract requirements in the operation of 403-SENIORS and related reporting.Coordinates and compiles collective impact data as per established processes.Works with consultants and/or subject matter experts when required for network projects and initiatives.In collaboration with network representatives, develops initiatives that enhance quality and integration of The Way In services across the network.Participates in the promotion of The Way In Network and services at community events.Network Professional Development and Training The Network Facilitator promotes excellent service provision across the Network through appropriate professional development activities and opportunities for sharing of information across teams. In collaboration with network supervisors, develops and implements an annual training  plan for  Outreach Workers across the network – this includes planning topics, coordinating facilitators/logistics, ensuring ACSW credit eligibility, evaluation of sessions and facilitation as appropriate.Maintains standardized training manuals with regular review at Supervisor Table.Supports the development of standardized tools that enhance the delivery of The Way In services across partner organizations (ie. Assessment, Service Plans, Presentation Templates…).Support Policy and System Change Activities The Network Coordinator supports the Leadership Committee in educating policymakers and elected officials about effective and emerging strategies for working with older adults.  Through program measurement and outcome data, the Network Coordinator compiles information that may inform policy and program decisions related to older adults. Supports the implementation of the annual work plan as developed by the Leadership Committee.Liaises with community stakeholders as required and represents the network on committees as determined by the Leadership Committee.Prepares and/or compiles reports and other information as required by assigned projects or requested by network committees.Coordinates community meetings on behalf of the Leadership Committee as required.Training Specialist ActivitiesServes as a social work consultant for approved individual courses/conferences through carya’s Training Institute.Participates in and monitors the planning and implementation of the carya Training Institute courses and conferences. Assesses the educational needs of social workers across the agency (including The Way In Network) to inform course sourcing and development. Reviews or develops learning objectives for each course or conference.Plans, administers and monitors carya’s Training Institute continuing education courses.Works with other designated staff to stay current on the CE requirements in all jurisdictions for which CE credit is offered. Ensures the provider infuses cultural awareness and diversity into courses and the overall program.Resolves grievances related to any training provided by carya’s Training Institute.Evaluates data and consolidates feedback for all courses/conferences offered through carya’s Training Institute. Qualifications and ExperienceAn undergraduate degree and registration as a Social Worker in good standing with the ACSW is requiredA minimum of 5 years experience in the non-profit sector is preferred and experience in project management and working with older adults would be a definite asset.  Strong communication, facilitation and organizational skillsExperience in developing and/or delivering training in an adult learning environment is preferredA positive attitude and the ability to build cohesion across multiple stakeholder organizations is essentialCompletion of the Alberta Wellness Core Brain Story is an asset Please note the successful candidate must successfully complete a Criminal Record Check, including vulnerable sector search, within the past year. Full Time Regular (1.0 FTE, 37.5 hours per week) $54,421 - $65,563 per annum Competitive benefits package, flexible work schedule & supportive work environmentClosing DateMay 23, 2021If you are seeking a genuine challenge in a workplace where excellence is valued and the atmosphere is supportive, please send your résumé and cover letter to:   carya Human Resources at [email protected]caryacalgary.ca Carya is an equal opportunity employer. Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.

Requisition ID: 154843 Opportunity Type: Permanent Estimated Annual Salary: 50,000 - 100,000 Type of Remuneration: APP- Alternative Payment Plan Site Visit & Reallocation Allowance Programs: Site Visit Program; Relocation Program For information and to determine eligibility for Department of Health and Wellness Incentives, please contact [email protected] About This Opportunity The Mental Health and Addictions Program (MHAP) is seeking a part-time Addiction Medicine Consultant(s), interested in working as part of a new MHAP Addiction Medicine Consult Service. The available positions is 0.2 FTE at the Middleton Recovery Support Centre at Soldiers Memorial Hospital. The physician would practice within a collaborative inter-professional clinical team, providing evidence-informed withdrawal management and related mental health and addiction care in an outpatient withdrawal management setting. The Consultant would provide telephone consultative support to primary care physicians and nurse practitioners, emergency department physicians, community pharmacists and acute care inpatient physicians in recognizing and managing substance use disorders. Work hours will be Monday - Friday onsite between the hours of 8:30 am - 4:30 pm. There may be an opportunity to provide virtual care, which can be explored with further discussion with Dr. Martell. Learn more about the Nova Scotia Health Recovery Support Centres. Application Requirement: Please submit your expression of interest and CV outlining your experience in relation to the accountabilities for the position to Patti Smith, Physician Recruitment Consultant in the Western Zone, via email to [email protected] Responsibilities The Addiction Medicine Consultant (s) works collaboratively to: Provide Evidence-Informed clinical advice and guidance in response to consultation requests from targeted clinicians providing addictions care in Nova Scotia Support knowledge translation to improve clinicians' ability to address patient's needs related to substance use Assess and manage substance use disorder(s) Work with the clinical team to initiate and monitor withdrawal management protocols Assess and manage other medical and psychiatric disorders as indicated Conduct risk assessments and interventions for suicide, self/harm or harm to others Develop and implement care and discharge plans in collaboration with the client, clinical team, and family Support the facilitation transitions of care across a variety of settings Provide trauma-informed and culturally safe care Provide brief interventions related to substance use and concurrent disorders Maintain timely, clear, and accurate health records in adherence to Nova Scotia Health documentation policies Complete administrative documentation related to the service Participate in development, planning and quality improvement activities for the addiction medicine consult service Accountable to the NSHA Mental Health and Addictions Physician Lead: Addiction Medicine Expected Hours The MHAP Addition Medicine Consult Service will operate Monday to Friday from 8:30 am - 4:30 pm. The MHAP Addition Medicine Consult Service will operate Monday to Friday from 8:30 am - 4:30 pm. The rotation between the Western Zone Recovery Support Center sites would be discussed with Dr David Martell. Qualifications Current medical license issued by the College of Physicians and Surgeons of Nova Scotia (CPSNS) Must have current certification in the addiction medicine through one of the following professional organizations: the College of Family Physicians Canada’s (CFPC) Certificate of Added Competence (CAC) for Addiction Medicine (AM) American Board of Addiction Medicine (ABAM)certification International Society of Addiction Medicine (iSAM) certification Must hold, or be willing to obtain, active staff privileges with Nova Scotia Health Authority Must maintain liability insurance through the Canadian Medical Protective Association (CMPA) Available to participate in the development, planning and implementation of quality improvement activities for the Addiction Medicine Consult Service Maintains eligibility for addiction medicine certification relevant to the Addiction Medicine Consultant role and a demonstrated commitment to lifelong learning CLINICAL EXPERIENCE Experience in practicing addictions medicine in a variety of clinical settings is an asset but not a requirement Experience in clinical leadership is an asset Experience working in a medical withdrawal management service is an asset Experience working within or collaboratively with a complex system environment is an asset If no clinical experience in medical withdrawal management, training and mentoring opportunities are available for those with limited or no clinical experience in this setting Community Details Located near the centre of the Annapolis Valley, Middleton - otherwise known as "The Heart of the Valley" - is a scenic town with a population of approximately 2,000. The community values diversity, opportunity, and partnership while serving as a regional centre for business, education, health, and recreation. Discover what it is like to work study, live or play in tranquil Middleton! Middleton is a town with something for everyone. Picture breathtaking views in all seasons, year-round special events, and diverse community groups to match your interests. Community and Economic Development programs provide a wide range of active-living town recreation and business experiences to please everyone. The Annapolis Valley is famous for its beauty, apples - and more recently - its fantastic wines. If you are looking to put down roots, affordable small farms and acreages are plentiful in this area. Watch: Have It All Physicians in Nova Scotia provide fulfilling patient care which embraces family life, professional development and community involvement. That's what makes practicing medicine in Nova Scotia unique. Physicians are increasingly attracted to practices that offer team-based care to their patients and allow them to consult with their peers. The size and scale of Nova Scotia allows for better connections across the health care system. Your practice of medicine and your life is richer here. Nova Scotia is more than medicine. Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

Requisition ID: 154343 Opportunity Type: Permanent Estimated Annual Salary: 365,000 Type of Remuneration: LFM - Longitudinal Family Medicine Site Visit & Reallocation Allowance Programs: Site Visit Program; Relocation Program For information and to determine eligibility for Department of Health and Wellness Incentives, please contact [email protected] About This Opportunity The Mental Health and Addiction Program (MHAP) located at the Yarmouth Recovery Support Centre at Yarmouth Regional Hospital in Yarmouth is seeking a part-time 0.5 FTE physician to work within a collaborative inter-professional clinical team, providing evidence-informed withdrawal management and related mental health and addiction care in an outpatient withdrawal management setting. The Consultant would provide telephone consultative support to primary care physicians and nurse practitioners, emergency department physicians, community pharmacists and acute care inpatient physicians in recognizing and managing substance use disorders. Work hours will be Monday - Friday onsite between the hours of 8:30 am - 4:30 pm. There may be an opportunity to provide virtual care, which can be explored with further discussion with Dr. Martell. Learn more about the Nova Scotia Health Recovery Support Centres. Application Requirement: Please submit via email your expression of interest and CV outlining your experience in relation to the accountabilities for the position to Patti Smith, Physician Recruitment Consultant for the Western Zone, via email to [email protected] Responsibilities assess and manage substance use disorder(s) work with the clinical team to initiate and monitor withdrawal management protocols assess and manage other medical and psychiatric disorders as indicated conduct risk assessments and interventions for suicide, self/harm or harm to others develop and implement care and discharge plans in collaboration with the client, clinical team, and family support the facilitation transitions of care across a variety of settings provide trauma-informed and culturally safe care provide brief interventions related to substance use and concurrent disorders maintain timely, clear, and accurate health records in adherence to Nova Scotia Health documentation policies Expected Hours The MHAP Addition Medicine Consult Service will operate Monday to Friday from 8:30 am - 4:30 pm. Qualifications Current medical license issued by the College of Physicians and Surgeons of Nova Scotia (CPSNS) Current certification in the addiction medicine through one of the following professional organizations: the College of Family Physicians Canada (CFPC) Certificate of Added Competence (CAC) for Addiction Medicine (AM) American Board of Addiction Medicine (ABAM) certification International Society of Addiction Medicine (iSAM) certification is an asset Must hold, or be willing to obtain, active credentials and privileges with NSHA Must maintain liability insurance through the Canadian Medical Protective Association (CMPA) CLINICAL EXPERIENCE Clinical experience in practicing addiction medicine is an asset, but not a requirement Experience working in a medical withdrawal management service is an asset *If no clinical experience in medical withdrawal management, training and mentoring opportunities are available for those with limited or no clinical experience in this setting Community Details Yarmouth is located at the southwestern most tip of Nova Scotia serving a population of approximately 60,000 in three counties. Affordable housing is available on stunning ocean and lake-frontage properties. Yarmouth is the recreational, entertainment and shopping hub of the southwest area. There is so much to enjoy about the Southwestern end of Nova Scotia, including a unique and storied Acadian French history and beaches that take your breath away! Yarmouth is also connected to the United States through an international ferry service in the summer months. Our enviable combination of urban amenities and rural natural beauty offers an excellent quality of life for the people that live here. Nova Scotia offers the medical professional opportunities found in larger cities while maintaining a work-life balance in livable, walkable, and affordable communities. Yarmouth also is a Dalhousie Family Medicine residency site, so there are teaching opportunities as well. For more details on living and practicing in Yarmouth, please watch Why Practice in South West Nova Scotia and Edge of Everywhere videos, and visit Town of Yarmouth and Yarmouth and Acadian Shores. Physicians in Nova Scotia provide fulfilling patient care which embraces family life, professional development and community involvement. That's what makes practicing medicine in Nova Scotia unique. Physicians are increasingly attracted to practices that offer team-based care to their patients and allow them to consult with their peers. The size and scale of Nova Scotia allows for better connections across the health care system. Your practice of medicine and your life is richer here. Nova Scotia is more than medicine. Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

Requisition ID: 154485 Opportunity Type: Permanent Estimated Annual Salary: 50,000 - 100,000 Type of Remuneration: APP- Alternative Payment Plan Site Visit & Reallocation Allowance Programs: Site Visit Program; Relocation Program For information and to determine eligibility for Department of Health and Wellness Incentives, please contact [email protected] About This Opportunity The Mental Health and Addiction Program (MHAP) located at the Lunenburg Recovery Support Centre at Fisherman's Memorial Hospital in Lunenburg is seeking a part-time 0.1 FTE physician (position can be combined with other available FTE's) to work within a collaborative inter-professional clinical team, providing evidence-informed withdrawal management and related mental health and addiction care in an outpatient withdrawal management setting. The Consultant would provide telephone consultative support to primary care physicians and nurse practitioners, emergency department physicians, community pharmacists and acute care inpatient physicians in recognizing and managing substance use disorders. Work hours will be Monday - Friday onsite between the hours of 8:30 am - 4:30 pm. There may be an opportunity to provide virtual care, which can be explored with further discussion with Dr. Martell. Learn more about the Nova Scotia Health Recovery Support Centres. Application Requirement: Please submit via email your expression of interest and CV outlining your experience in relation to the accountabilities for the position to Patti Smith, [email protected], Physician Recruitment Consultant for the Western Zone. Responsibilities assess and manage substance use disorder(s) work with the clinical team to initiate and monitor withdrawal management protocols assess and manage other medical and psychiatric disorders as indicated conduct risk assessments and interventions for suicide, self/harm or harm to others develop and implement care and discharge plans in collaboration with the client, clinical team, and family support the facilitation transitions of care across a variety of settings provide trauma-informed and culturally safe care provide brief interventions related to substance use and concurrent disorders maintain timely, clear, and accurate health records in adherence to Nova Scotia Health documentation policies Expected Hours The MHAP Addition Medicine Consult Service will operate Monday to Friday from 8:30 am - 4:30 pm. The rotation between the Western Zone Recovery Support Center sites would be discussed with Dr David Martell. Qualifications Current medical license issued by the College of Physicians and Surgeons of Nova Scotia (CPSNS) Current certification in the addiction medicine through one of the following professional organizations: the College of Family Physicians Canada (CFPC) Certificate of Added Competence (CAC) for Addiction Medicine (AM) American Board of Addiction Medicine (ABAM) certification International Society of Addiction Medicine (iSAM) certification is an asset Must hold, or be willing to obtain, active credentials and privileges with NSHA Must maintain liability insurance through the Canadian Medical Protective Association (CMPA) CLINICAL EXPERIENCE Clinical experience in practicing addiction medicine is an asset, but not a requirement Experience working in a medical withdrawal management service is an asset; *If no clinical experience in medical withdrawal management, training and mentoring opportunities are available for those with limited or no clinical experience in this setting. Community Details Lunenburg is a most desirable community for a wide range of individuals. Here, you live in a peaceful place where the air is fresh, the climate is moderate, and where all modern amenities exist - always amidst natural breathtaking beauty. It is a tourist hub during the summer months as it is rich with heritage and vibrant activity. All year-round residents enjoy the diverse local shops, working waterfront, and farmers markets that are never more than a few minutes away. Lunenburg is steeped in art, music, and culture. There is an abundance of opportunity to take part in community groups like an active heritage society, book clubs, and writing clubs. The town boasts some of the finest restaurants in the Maritimes, yet you will likely find that favourite little coffee shop or pub to meet with friends and family. Art galleries are found on almost every street and live theatre or musical event is never far away. Lunenburg attracts festivals every year like Folk Harbour Music Festival, Festival of Crafts, and Folk Art Festival. Lunenburg is an amazing town to raise a family with a new P - 9 school featuring French immersion programs, it is a safe community with great neighbors. Recreation is abundant. Tennis courts, a golf course, a curling rink, yacht club, bowling alley, swimming pool, and a community centre overflow with stimulating activities. As a port town, you will often find yourself on well-groomed hiking trails that overlook the ocean. From anywhere in town, the hospital is only a few minutes away. Lunenburg is also only 20 minutes away from the Town of Bridgewater, an active community which contains "big box" shopping, multiplex theatre, and South Shore Regional Hospital. Build the life and career you want in Lunenburg, starting with this video: Practice Here Now Physicians in Nova Scotia provide fulfilling patient care which embraces family life, professional development and community involvement. That's what makes practicing medicine in Nova Scotia unique. Physicians are increasingly attracted to practices that offer team-based care to their patients and allow them to consult with their peers. The size and scale of Nova Scotia allows for better connections across the health care system. Your practice of medicine and your life is richer here. Nova Scotia is more than medicine. Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

THE TEAM The mission of the Project Management Office is to bring the most important projects to realization.THE OPPORTUNITYAritzia is growing, and our Project Management Office (PMO) is growing with it. This is a unique opportunity to be part of the team responsible for transforming strategy into realized projects that create net new value for Aritzia. As the Senior Project Manager, you will be responsible for delivering the successful completion of the highest quality projects deliverables, on time and on budget. You will partner with business experts and lead cross-functional teams to deliver solutions that bring the greatest value to the organization and grow our business for the long term. Our upcoming project portfolio includes: Post-Acquisition Business IntegrationInternational eCommerce ExpansionCustomer & Marketing ProgramsProduct Merchandising Technology SystemsDistribution Centre RelocationOffice Space Development With your valuable contribution to the business in this role, the opportunities are endless - from a rewarding career in Project Management to continued growth within Aritzia. THE ROLE As the Senior Project Manager, you will: Spearhead the successful delivery of large scale multi-disciplinary business, space, and/or technology projects that directly contribute to our corporate growth initiatives Continually evolve Aritzia project management methodologies and develop the necessary technical capabilities to staff and resource for the highest project success Partner with executive stakeholders to champion transformation and change THE QUALIFICATIONS The Senior Project Manager has: Proven skills, education, and/or applicable certifications, including relevant Project Management experience (PMP preferred) A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to collaborate fluently with cross-functional partners A commitment to quality and investing in results that add value to the business THE COMPENSATIONThe typical hiring range for this position is $125,000-$135,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus and equity.We are always looking for top talent - if your qualifications differ from those listed above, the scope of work and final agreed upon [salary/wage] may be adjusted to reflect your individual qualifications.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms, and more.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Nurse Practitioner - Access and Assessment Centre, Mental Health and Substance Use Job ID 2023-91979 City Vancouver Work Location Segal: Joseph & Rosalie Family Supplementary Job Title Physicians & Medical Staff - Nurse Practitioner Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nurse Practitioners Salary Grade 10 Min Hourly CAD $59.59/Hr. Max Hourly CAD $85.65/Hr. Shift Times varies Days Off Various Work Schedule Details varies Position Start Date As soon as possible Salary The salary range for this position is CAD $59.59/Hr. - CAD $85.65/Hr. Job Summary This job was posted on our former career site as Posting #170720 Come work as a Nurse Practitioner with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Nurse Practitioner to join the VCH Access and Assessment Centre team. Apply today to join our team! VCH is pleased to announce we will now reimburse Nurse Practitioners (NPs) for the cost of the Objective Structured Clinical Exam (OSCE), upon successful completion, for NP candidates who have not yet completed the exam, and who are hired into a regular or temporary position with VCH. The OSCE reimbursement is in the form of a forgivable loan, which is forgiven after one (1) year of continuous employment in a regular or temporary position with VCH. Access and Assessment Centre (AAC) The VCH Access and Assessment Centre (AAC) is looking to hire Nurse Practitioners into our multidisciplinary team. AAC provides a single point of low-barrier access and assessment to Vancouver’s Mental Health and Substance Use (MHSU) landscape. We provide clinician assessments, crisis management, and psychiatric consultation as required. We work closely with community partners and other MHSU services to support the residents of Vancouver in accessing appropriate mental health and substance use services at the appropriate time. We are located at the Segal building on the VGH campus. We are looking to add NPs into our team to work closely with our existing clinical team (RNs, RPNs, SW, Psychiatrists). NPs will support assessments, medication starts/recommendations, and inform discharge plans back to primary care providers in community. If you’re looking for a collaborative, creative, and fast paced team focused on providing Mental Health and Substance Use services, AAC is the place for you! Connect with us to discuss FTE options.As a Nurse Practitioner with VCH you will:Be responsible and accountable for the comprehensive assessment of patients and clients including diagnosing diseases, disorders and conditions.Initiate treatment including health care management, therapeutic interventions and prescribes medications in accordance with the statutory and regulatory standards, limits and conditions, and employer policies and procedures.Provide professional guidance to other health professionals and participates autonomously as a member of the interdisciplinary health teams.Collaborate with clients and other health professionals to identify and assess trends and patterns that have implications for clients, families and communitiesDevelop and implement population and evidence-based strategies to improve health and participate in policy-making and quality improvement activities that influence health services and practices.Participate in peer, program and self-review to evaluate the outcome of the services at the client, community and population level.Be responsible for own professional development and maintaining competence in the position, and maintaining privileges as active medical staff as required.Report to an Operational Director, Professional Practice and has key accountabilities for quality assurance and patient safety within the Regional Department of Nurse Practitioners. Qualifications Education & ExperienceCurrent registration as a Nurse Practitioner with the British Columbia College of Nurses and Midwives (BCCNM) plus 4 years of recent, and relevant clinical nursing experience.Successful completion of the Objective Structured Clinical Examination (OSCE) required.Knowledge & AbilitiesAbility to perform the full scope of NP duties and responsibilities.Applies for and maintains core and non-core privileges, as required by the program, as active medical staff within the VCH Regional Department of Nurse Practitioners and cross-appointments as described in the VCH Medical Staff Rules and Medical Bylaws.Ability to apply knowledge of developmental stages, behavioral sciences, pathophysiology, psychopathology, epidemiology, and evidence-based practice to clinical diagnosis and patient management.Ability to apply knowledge of pharmacology, pharmacokinetics and pharmacodynamics to prescribing and evaluating treatment responses.Ability to communicate and collaborate with patients and families about health findings, diagnosis, treatment, self care and prognosis.Ability to collaborate, consult with and formally refer clients and patients to physicians and other health professionals when appropriate.Ability to critically assess and evaluate health research literature to determine best practices; ability to introduce education and evidence-based research.Ability to assess and recognize population health trends; ability to plan and implement strategies for population based prevention and health promotion.Ability to implement and evaluate planned change.Ability to define the specific areas of practice and client population for whom the position is competent to provide health care services.Ability to apply lead leadership skills within a program and team setting.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Grow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you'll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You'll DoAs the voice of TD, you'll be passionate about understanding our customers. Whether you're assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you'll help us offer personalized support to our customers whenever they need it. You'll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: •Make people's day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. •Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. •Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. •Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to SucceedWe're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter. •High School Diploma or equivalent • Bilingual: French & English •Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) •Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. •Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). •Flexibility, resiliency, and a positive attitude when responding to challenging situations. •Ability to work both independently and as part of a team. •Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. #LI-NACO #IN-NACO NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Position SummaryWe are hiring a casual MHSU Worker to join our Treatment Support & Recovery (TSR)-Intensive Case Management (ICM) team at the Penticton Health Centre.Who are we looking for?The successful candidate(s) will have substance use experience to support the Substance Use Connections Team.What we offer:• Competitive salary and an attractive remuneration package• Career Growth• Employer paid training/education• Balanced lifestyleWhat Will You Work On?This position supports the South Okanagan MHSU Intensive Case Management department. The ICM team provides health and social services within the community setting, and provides an outreach component to work with vulnerable populations.The Treatment, Support & Recovery Worker functions as a member of the Hospitals & Communities Integrated Services (HCIS) health care team and as a member of a specific MHSU multi-disciplinary team whose purpose is to ensure that persons with severe and persistent mental health problems and/or problematic substance use issues have access to timely, responsive, evidence based treatment and clinical supports across the continuum of available services. The Treatment, Support & Recovery Worker provides assessment, treatment, case management, community support and as required, urgent response to clients who may also have serious functional impairment in the domains of physical health and personal, family, financial, occupational, and social life. The Treatment, Support & Recovery Worker functions as a primary clinician utilizing a variety of specialized treatment modalities/therapies for individuals, groups of clients and/or their families.Some Typical Duties and Responsibilities:• As the primary contact with the client in the community, conducts ongoing assessments of the client’s condition and determines the client’s needs, including identifying early symptoms of relapse.• Provides comprehensive bio/psycho/social services that include a continuum of options designed to optimize clients’ recovery and ability to function.• Provides highly involved case management, counselling, and other forms of direct service, and directly provides or assists the clients to access services to deal with treatment and recovery issues such as: medication management, problem solving, crisis management, nutrition, physical health, money management, personal hygiene, household management, coping skills, education, vocational training, and interpersonal relationships.• Arranges access to specialized services such as substance use, forensic/criminal justice, developmental disability, and acquired brain injury.• Identifies the need for, and ensures or arranges transition plans are in place for clients transferring between levels of care, including involvement in discharge planning and follow up after an admission to a hospital unit or emergency department. • Documents assessments, treatment formulations, care plans and progress notes according to professional standards and established guidelines, policies and procedures which may include computerized records and databases. • Establishes effective working linkages/relationships with all pertinent service providers such as community agencies, hospitals, residential care facilities, primary care physicians, and psychiatrists, to maximize treatment resources for clients.• Performs other related duties as assigned.Scheduling Information: Shift times are from 08:30 to 16:30 hours. This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week. Many careers with us begin with casual employment and lead to permanent or temporary career opportunities.How Will You Create an Impact?Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. Reasons to Apply at Interior Health... What we can do for youWe offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. If you are an experienced mental health professional and passionate about helping those in our community, apply today!QualficationsEducation, Training and Experience:Bachelor’s degree from an accredited educational institution in an Allied Health, Behavioural, or Social Science field relevant to the position, Two years’ recent related experience in a mental health and substance use environment or an equivalent combination of education, training and experience.Current valid B.C. driver’s license.As part of your application, please ensure to:• Upload your resume, cover letter (if Out of Province indicate if you are relocating to the area and when)• Upload a copy of your Bachelor’s Degree• Upload copy of your Driver’s License (Class V)

Inbound Telesales Consultant - In Office At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: Who we're looking for: We're looking for Sales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You thrive on the energy of in-person collaboration as you work closely with your team in our Calgary office. What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, performance-based bonus and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Welcome our customers in a friendly and personal manner Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Primarily inbound calls, supporting chat and/or outbound calls when required You will receive training on different brands, products, services Create a sense of urgency to close the sale and meet first call resolution Meeting performance-based goals and sales targets Navigating our systems and tools to locate the best offers Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products and services What you bring: Willingness to work a flexible schedule, including evenings, weekends, and holidays Experience in sales and contact centre roles is an asset Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Interpersonal skills while working in a collaborative team based environment Schedule: Full Time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307593 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Brand Ambassador, Call Center, Equity, Inside Sales, Telemarketing, Marketing, Customer Service, Finance, Sales

Requisition ID: 357029 Competition #: NU-24-018 Position Number: 119-71145-M117-01 Posting End Date: Open Until Filled City: Morden/Winkler Site: Southern Health-Santé Sud Work Location: Boundary Trails Health Centre - Morden/Winkler/Manitou Department / Unit: Environmental Services Job Stream: : Non-Clinical Union: Non-Union Anticipated Start Date: TBD FTE: 1.0 Anticipated Shift: Days, may be required to work evening and weekends Daily Hours Worked: 7.75 hour shifts Wage Rate: As per non-union/management compensation package Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Summary: The Lead - Environmental Services is accountable to the Regional Manager - Environmental Services or the Director of Health Services and is responsible for the development, coordination, implementation, evaluation and operation of Environmental Services at their facility/facilities. The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud. Qualifications: • Completion of Grade XII Education (Manitoba Standards) • Completion of Post-Secondary Education relevant to the position • Completion of Management or Supervision courses/training • Knowledge and proficiency utilizing Microsoft Office Suite programs (Word, Excel, Outlook, PowerPoint) and Internet • Knowledge of Labor Law and Workplace Health and Safety Regulations • Knowledge of Occupational Hazards, Safety Precautions related to a health care setting • Minimum three (3) years in a Management/Supervision capacity required • Experience in Human Resource Management which includes: labour relations, collective agreement interpretation, discipline process, training needs assessment, performance appraisals, and absenteeism review • Experience with cleaning and laundry in a facility • Demonstrated leadership and management skills • Demonstrated analytical and organizational skills • Demonstrates problem solving skills • Demonstrated effective interpersonal and verbal and written communication skills • Demonstrated ability in initiating changes and improvements within a continuous Quality Improvement environment • Demonstrated ability to prioritize in a changing environment • Demonstrated ability to develop policy and procedures • Demonstrated independent judgment • Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required • Proficiency of both official languages is essential for target and designated bilingual positions • Demonstrated ability to meet the physical and mental demands of the job • Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums • Good work and attendance record Conditions of Employment: • Completes and maintains a satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check, as appropriate. • All Health Care workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy. • Requires a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00 We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Posting Title CLK 09R - Wildfire Financial Services Clerk Position Classification Clerk R9 Union GEU Work Options Hybrid Location Kamloops, BC V2H 1B7 CA (Primary)Salary Range $50,190.86 - $56,546.21 annually Close Date 4/30/2024 Job Type Temporary (Auxiliary) Temporary End Date 11/2/2024 Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division BC Wildfire Service Job Summary Take the next step in your administrative careerThe BC Wildfire Service (BCWS) is the Province of BC's primary emergency response organization. It operates year-round to deliver its mandate for wildfire management and response to natural hazard emergencies. The BCWS operates provincially, delivering services through six fire centres, thirty-three zones and two provincial centres in Kamloops and Victoria.This position is responsible for processing corporate wildfire services transactions in a dynamic environment.Job Requirements: Grade 12 or equivalent Experience working in an office setting and computerized systems Preference statement(s) Preference may be given to candidates with basic accounting or bookkeeping experience Provisos /Willingness statement(s) To be flexible regarding ongoing changes in responsibilities, assignments and corporate structures To keep current on emerging issues To take in-house training and certification as required To fly in aircraft (fixed wing and rotary) as required To work extended hours; including weekends, and be on standby with limited notice in accordance with the preparedness plan To travel and overnight in remote locations where accommodations may vary as required To participate in ICS positions as assigned To work under adverse or stressful conditions, including smoke, extreme heat and mountainous terrain in remote and isolated conditions For questions regarding this position, please contact [email protected] .About this Position:Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. Flexible work options may not be available during emergency operations response periods. This temporary opportunity starts in approximately May 2024 and ends in November 2024, with possibility of recall on a yearly basis. An eligibility list may be established to fill future temporary and permanent vacancies. A permanent appointment may result from this temporary appointment. Kamloops is surrounded by over one hundred lakes as well as the North and South Thompson rivers. Water-based activities are very popular, such as fishing, kayaking, canoeing, rafting, tubing, skiing, snowmobiling, and ice-fishing. Kamloops has a very strong First Nations culture. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services, Finance, Natural Resource Sector

Social Worker 2 - Care Home Consultant Job ID 2024-121815 City Richmond Work Location Richmond Hospital Department Continuing Care Long Term Care Contract Home Worksite 12 - Vancouver Community Labour Agreement Health Science Professionals Union 403 - HS Professional CUPE Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Social Work Salary Grade 12 Min Hourly CAD $42.27/Hr. Max Hourly CAD $52.81/Hr. Shift Times 0800-1600/0830-1630 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $42.27/Hr. - CAD $52.81/Hr. Job Summary Are you the next Social Worker at Vancouver Coastal Health (VCH)? Apply today to join our team!Vancouver Coastal Health is looking for a Social Worker Care Home Consultant to join the team working out of Richmond Hospital in Richmond, BC. Apply today! As a Social Worker - Care Home Consultant at Vancouver Coastal Health you will:Provide support to clients and care home leadership through assessment, advocacy, consultation, and administrative activities.Provide consultation with an assigned long-term care portfolio related to client transitions, resolution of complex client specific issues, finances, and safety.Facilitate client flow throughout the system by supporting discharge planning for identified clients when client’s care needs are complex, and alternative placement is required. Facilitate communication between clients, families, and care home leadership teams. Be a Designated Responder (DR) under the Adult Guardianship Act. The DR receives, investigates, and responds as appropriate to situations of abuse, neglect, and self-neglect of vulnerable adults. The DR will work with the client/family, care home leadership team, and DR Coordinators/Adult Protection Team to develop and implement a care plan based on the guiding principles of the legislative act and clinical guidelines. Qualifications Education & ExperienceCurrent full registration with the British Columbia College of Social Workers.Master’s degree in Social Work from an accredited educational institution.Two (2) years’ recent, related experience in community health including experience in home care, long term care and/or geriatric assessment centres, or an equivalent combination of education, training and experience.Valid BC Driver’s license and local area travel may require the use of a vehicle.Knowledge & AbilitiesDemonstrated knowledge of the adult and older adult population with complex physical care needs and psychosocial issues for this population.Demonstrated knowledge of the current long term care service delivery system.Demonstrated knowledge of provincial legislation and government policies and procedures as it relates to the rights of the client, protection of vulnerable adults and obligations of staff.Demonstrated knowledge and application of related Acts and other processes within three Acts such as Power of Attorney (POA), Enduring Power of Attorney (EPOA), Statutory Property Guardianship, and Freedom of Information and Protection of Privacy (FOIPPA).Ability to apply legislation to practice, (i.e. AGA, MHA, HCCFAA, Patient’s Property Act).Demonstrated knowledge of Health Authority standards and policies related to Long Term Care Access Policy.Demonstrated understanding of broad determinants of health.Demonstrated knowledge of long-term care and hospital policies, including discharge processes and Alternate Level of Care.Demonstrated knowledge of community health agencies/resources and available services.Demonstrated ability to know when to consult internal and external resources such as Risk Management, Police, Professional Practice Leads,Designated Responder Coordinators (DRC), ReAct, Ethicists and Office of the Public Trustee (OPT), Licensing, Patient Care Quality Office (PCQO) and Older Adult Mental Health Team.Demonstrated knowledge of relevant clinical practice standards/guidelines and care pathways.Demonstrated knowledge of other health disciplines and their role in client care and other health and community resources related to the care of clients and caregivers.General knowledge of Trauma Informed Practice and Harm Reduction approaches and Strengths-based care.Demonstrated ability to promote Indigenous Cultural Safety.Demonstrated ability to provide competent and culturally safe care in a variety of settings and with diverse populations.Demonstrated understanding of health care ethics and ability to incorporate ethical decision making in practice.Demonstrated ability to communicate effectively, both orally and in writing.Demonstrated knowledge of facilitation, mediation, and conflict resolution techniques.Demonstrated analytical, critical thinking and problem-solving abilities.Demonstrated ability to independently plan, organize and prioritize work, applying time management skills to schedule activities and complete assignments under deadlines in a manner that optimizes effectiveness and adapts to changes in workload.Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team.Demonstrated ability to maintain effective working relationships within an inter-disciplinary service delivery model and with a variety of internal/external contacts, including physician and other acute care professionals.Demonstrated ability to interact with others tactfully, effectively, and respectfully.Demonstrated ability to adapt to change and adjust to new or unexpected events.Demonstrated ability to apply acquired analytical/investigative skills and the knowledge to effectively gather, maintain, and analyze statistics.Demonstrated ability to utilize computer applications necessary for completing day-to-day functions and maintaining client records and ability to operate other related equipment.Demonstrated physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Posting Title SPO 27R - Provincial Practice Consultant - Resources - Closing date extended Position Classification Social Program Officer R27 Union GEU Work Options Hybrid Location Burnaby, BC V3J 1N3 CACampbell River, BC V9W 6Y7 CACreston, BC V0B 1G6 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPenticton, BC V2A 8X1 CAPort Moody, BC V3H 5C9 CAPrince George, BC V2N4P7 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVernon, BC V1T 9V2 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $80,652.20 - $91,992.70 annually Close Date 4/21/2024 Job Type Temporary Assignment (TA) Temporary End Date 3/31/2025 Ministry/Organization BC Public Service -> Children & Family Development Ministry Branch / Division Provincial Practice Branch/PDCW Job Summary An opportunity to make a difference to the lives of BC's children and youth!The Ministry is responsible for a wide range of programs and services to children, youth and families including: promoting the healthy development and functioning of children, youth, and families; protecting children and youth from abuse, neglect and harm; providing guardianship services for children in care; supporting children and youth with developmental and multiple disabilities to live successfully and participate in the community; providing child and youth mental health services; and providing services to youth in Youth Justice.The Provincial Practice Consultant, Resources, provides practice advice in a wide range of serious and complex situations, responding with clinical consultation representing evidence-based practice guidance in each case situation. Consultants may serve a number of Service Delivery Areas and will be asked to respond to the concerns/needs of social workers, team leaders, directors of operations, and the needs of multi-disciplinary, integrated teams. While responding to case specific consultation requests, the consultant will also support capacity building by assisting in the development and provision of training and provides support for programming and service delivery to facilitate best practice.Reporting to the Director of Practice for SHSS Transformation, the Provincial Practice Consultant- Resources is a part of an integrated team of consultants and Provincial Managers with different specializations. The Consultant provides case consultation, training, mentoring, support to practice and assists in ensuring social workers have the required knowledge, skills and supports to deliver the highest quality of service to the clients they serve. In this role, the Consultant is responsible and accountable for providing clinical consultation to the field which will ultimately affect decisions and actions. Through training and mentoring activities, the Consultant influences the developing values, practice and professional standards of staff, including new staff. In this role the Consultant is required to model exemplary judgement, practice skills and professional values and ethics.This assignment will also be supporting the Specialized Homes and Support Services TransformationIf you are ready to embark on a new career opportunity - please consider this rewarding career withJob Requirements:Applicants may be considered who meet the preferred OR expanded credentials and experience requirements1. Preferred Credentials: Bachelor's Degree or higher in Social Work or in Child & Youth Care OR Master's Degree in Educational Counselling Psychology/Master of Arts in Counselling Psychology with completion of a practicum in family and child welfare OR In-service Ministry of Children and Family Development employees who have a regular SPO 24-30 base position that requires delegation under the Child, Family and Community Services Act (CFCSA) OR A candidate may be considered equivalent when they are registered and a member in good standing with the BC College of Social Workers or has a letter from the College confirming that their application for registration has been approved. NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services ( ICES ). You must provide a comprehensive report and the MCFD supplemental report by the closing date of this posting to be considered. 2. Expanded Credentials: Bachelor's Degree in a Human Services field OR Bachelor's Degree witha Major/Honors in a Human Services field OR Master's level graduate Certificate/Diploma in a Human Services field AFTER the completion of an unrelated Bachelor's Degree. PLUS, a minimum of one year of related OR job-specific work experience. NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services ( ICES ). You must provide a basic report by the closing date of this posting to be considered. Human Services fields include: Psychology, Sociology, Criminology, Anthropology, Early Childhood Education, Indigenous Studies, Education, Theology or Nursing.Additional Experience Requirements: Currently possess or eligible for C6 Delegation under the Child, Family and Community Services Act (CFSCA). A minimum of four (4) years' experience in program specialty area. A minimum of one (1) year experience in program and policy development. A minimum of three (3) years' experience providing training and group facilitation. A minimum of three (3) years' experience establishing relationships in the community. Experience working with Indigenous, Métisand Inuit children, youth, families and partners across the province Preference may be given to applicants with the following: Currently possess a delegation under the Child, Family and Community Services Act (CFCSA). Applicants who self-identify as Indigenous (First Nations, Métis or Inuit) with the required combination of education and experience. Please refer to the Job Profile located in the additional information section at the bottom of the posting for: A full list of related work experience. Definition of job specific experience. Willingness/proviso statements For questions regarding this position, please contact [email protected] .About this Position: Amendment April 19th, 2024: Posting closing date extended toApril 21st, 2024.Flexible work options are available; this position may be able to work up to 2 days at home per week as per the Telework AgreementThis is a temporary opportunity until March 31st, 2025 that may extend.A permanent appointment may result from this temporary appointment.An eligibility list may be established to fill future temporary and permanent vacancies.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Social Services

Posting Title SPO-CP 27R - Provincial Practice Consultant - Child Protection Position Classification Social Prog Off-Child Prot R27 Union GEU Work Options Hybrid Location Multiple Locations, BC CA (Primary)North Vancouver, BC V7P 3M7 CARichmond, BC V7C 4M9 CAVancouver, BC V6B 0N8 CASalary Range $85,563.25 - $97,633.20 annually which includes a 1 Grid Temporary Market Adjustment* Close Date 5/9/2024 Job Type Regular Full Time Temporary End Date 3/31/2025 Ministry/Organization BC Public Service -> Children & Family Development Ministry Branch / Division Provincial Practice Branch / PDCW Job Summary Help protect our communities in this crucial leadership roleThe Ministry of Children and Family Development (MCFD) is responsible for a wide range of programs and services to children, youth and families including: promoting the healthy development and functioning of children, youth, and families; protecting children and youth from abuse, neglect and harm; providing guardianship services for children in care; supporting children and youth with developmental and multiple disabilities to live successfully and participate in the community; providing child and youth mental health services; and providing services to youth in Youth Justice.The Provincial Practice Consultant, Child Protection, provides practice advice in a wide range of serious and complex situations, responding with clinical consultation representing evidence-based practice guidance in each case situation. Consultants may serve a number of Service Delivery Areas and will be asked to respond to the concerns/needs of social workers, team leaders, directors of operations, and the needs of multi-disciplinary, integrated teams. While responding to case specific consultation requests, the consultant will also support capacity building by assisting in the development and provision of training and provides support for programming and service delivery to facilitate best practice.Reporting to the Director of Practice, the Provincial Practice Consultant, Child Protection, is a part of an integrated team of consultants with different specializations. The Consultant provides case consultation, training, mentoring, support to practice and assists in ensuring social workers have the required knowledge, skills and supports to deliver the highest quality of service to the clients they serve. In this role, the Consultant is responsible and accountable for providing clinical consultation to the field which will ultimately affect decisions and actions. Through training and mentoring activities, the Consultant influences the developing values, practice and professional standards of staff, including new staff. In this role the Consultant is required to model exemplary judgement, practice skills and professional values and ethics.Job Requirements: Applicants may be considered who meet the preferred OR expanded credentials and experience requirements 1. Preferred Credentials: Bachelor's Degree or higher in Social Work or in Child & Youth Care OR Master's Degree in Educational Counselling Psychology/Master of Arts in Counselling Psychology with completion of a practicum in family and child welfare OR In-service Ministry of Children and Family Development employees who have a regular SPO 24-30 base position that requires delegation under the Child, Family and Community Services Act (CFCSA) OR A candidate may be considered equivalent when they are registered and a member in good standing with the BC College of Social Workers or has a letter from the College confirming that their application for registration has been approved. NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services ( ICES ). You must provide a comprehensive report and the MCFD supplemental report by the closing date of this posting to be considered. 2. Expanded Credentials: Bachelor's Degree in a Human Services field OR Bachelor's Degree witha Major/Honors in a Human Services field OR Master's level graduate Certificate/Diploma in a Human Services field AFTER the completion of an unrelated Bachelor's Degree. PLUS, a minimum of one (1) year of related OR job-specific work experience. NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services ( ICES ). You must provide a basic report by the closing date of this posting to be considered. Human Services fields include : Psychology, Sociology, Criminology, Anthropology, Early Childhood Education, Indigenous Studies, Education, Theology or Nursing.Additional Experience Requirements : Experience mentoring and leading staff. Currently possess or immediately eligible for full delegation (C6) Delegation under the Child, Family and Community Services Act (CFSCA). Four (4) years of recent experience [within the last six (6) years] in Child Protection. Experience providing training and group facilitation. Preference WILL be given to applicants with the following : Preferred education credentials AND/OR in-service Ministry of Children and Family Development employees who hold a regular SPO 24-30 base position that requires delegation under the Child, Family and Community Services Act (CFCSA). Preference MAY be given to applicants with the following : Bachelor or Master's in Social Work, or Bachelor or Master in Child and Youth Care, or Master of Educational Counselling Psychology/Master of Arts in Counselling Psychology with completion of a practicum in family and child welfare. One (1) or more years of experience providing training and group facilitation. One (1) or more years of experience providing services directly to Indigenous, First Nations, Métis and Inuit children, youth, families. Experience in policy and program development and implementation. Applicants who identify as First Nations, Métis or Inuit with the required combination of education and experience. Please refer to the Job Profile located in the additional information section at the bottom of the posting for : Salary placement based on education and experience. A full list of related work experience. Definition of job specific experience. Willingness/proviso statements. Please note : Must possess and maintain a valid Class 5 BC Driver's License with no restriction or equivalent (i.e. from another Canadian Province). For questions regarding this position, please contact [email protected] .About this Position: There is currently a temporary opportunity available until March 31, 2025. The temporary opportunity may be extended OR a permanent appointment may result from the temporary appointment. Temporary postings are not limited to the geographic area. Board and lodging and relocation expenses do not apply. This position can be based in any of the following Ministry of Child and Family Development offices: North Vancouver, Richmond, Vancouver. Flexible work options are available; this position may be able to work up to two (2) days at home per week subject to an approved telework agreement. Please refer to MyHR for more information on Temporary Market Adjustments . Employees of the BC Public Service must be located in BC at the time of employment. An eligibility list may be established for future permanent and temporary vacancies.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service can help Indigenous applicants (First Nations [status or non-status],Métis or Inuit) interested in BC Public Service job positions.The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements list above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, itmay notbe used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR.If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management, Social Services

Accommodation Consultant Requisition ID 2024-11938 Department AccessAbility Services Employment Type Permanent Time Type Full-Time Hiring Range $64,375 - $80,468 Job Category Student Services Overview The Accommodation Consultant is accountable to the Manager, Academic Accommodations for the clinical assessment, development, and implementation of individualized academic accommodation plans for students with disabilities, conditions, and/or trauma, registered with AccessAbility Services, based on individual assessments. The Accommodation Consultant is a Subject Matter Expert on Academic Accommodations as it relates to the University community, overseeing compliance and mitigating risk, with the University’s responsibilities under the Ontario Human Rights Code (OHRC) and its regulations. The incumbent assesses medical documentation and psycho-educational assessments and conducts clinical interviews with students registered with AccessAbility Services, to explore how the disability or disabling condition affects access to learning and the learning environment. The incumbent applies this information, in combination with Ministry requirements, provincial law, industry standards, and clinical judgement to design and facilitate an individualized accommodation plan that ensures the University of Waterloo is fulfilling its legal duty to accommodate. The Accommodation Consultant works closely with faculty to ensure academic accommodations are implemented, and to ensure accommodations uphold academic integrity and the essential requirements of a specific courses and/or program. Collaboration with other campus partners, including faculty, Academic Advisors, Career Advisors, Counselling Services, Health Services, Student Success Office and the Writing Centre is critical to providing holistic support to students. Responsibilities Developing individualized academic accommodation plansReviewing and assessing student medical documentation and psycho-educational reports to assist in the development of an accommodation plan for students with mental health disabilities, learning disabilities, medical disabilities, acquired brain injuries, ADHD, and traumaUsing medical documentation, clinical judgement and decision making, Ministry requirements, provincial legislation, and standards of practice to design appropriate and individualized academic accommodation plans on a temporary or ongoing basisConducting bio-psycho-social interviews with students to determine how their functional limitations influence an academic need for accommodationCounselling students on academic accommodations as it relates to their disabilityScreening (for suspected disabilities learning disabilities, mental health and ADHD) and making referrals to appropriate servicesOngoing clinical assessments of students to determine any changes in condition and accommodations requirements (such as academic recovery planning) as well any identification of any internal/external supportsReviewing course delivery to assess the impact the disability may have in accessing educationUsing clinical judgement and Ministry guidelines to assess student eligibility and verify need for specialized funding that supports accommodationProvides consultations with faculty to ensure accommodations are appropriate for the course/program. If an accommodation interferes with the essential requirements of a course/program, the Accommodation Consultant will negotiate with instructors and students to determine an alternative accommodation that will ensure the needs of the students are met, while maintaining course/program integritySuggesting modifications to faculty regarding curriculum, when deemed appropriate, in order to ensure material is accessible and that accommodations are upheldThe consultant provides risk mitigation by ensuring accommodations are being implemented, as outlined in the OHRCAbiding by all legislative and university policies relevant to accommodations planning (e.g., AODA, Ontario Human Rights) and privacy legislation (PHIPA) Facilitate academic accommodationsProvide coordination between students, faculty, academic advisors/coordinators, and other campus partners regarding the provision of accommodations and student supportCollaborate with AccessAbility Services’ Adaptive Educational Technologist and Learning Strategist to ensure students’ learning needs are supportedGenerate accommodation summaries for students upon request for use with petitions, appeals, or ongoing educationConsult with other post-secondary institutions regarding accommodation history and or future needsUsing clinical judgement to consider (and mitigate) the implications of other variables on the accommodation process including whether the student is an international student, graduate students, cooperative education students, and so forthOngoing Consulting on Complex Disability-related Issues/NeedsConsulting with students and advising around complex issues related to specific disabilitiesWorking closely with other units (e.g., faculties, Health Services, Counselling Services) to provide holistic care and support for students in crisis or requiring additional supportUsing clinical judgement to refer student to on and off campus support services, including referrals for psycho-educational assessments, counselling, and academic supportConsulting with students seeking to appeal (petitions) and/or defer exams on the basis of disabilityUsing clinical judgement to make recommendations to instructors/department regarding these issuesWorking with students to develop the skills necessary to self-advocate and access campus/community resources that can support their academic successThe Accommodation Consultant is committed to best clinical practice regarding academic accommodations and disabilities and remains current with research, ethical considerations, and evidence-based practice.Collaboration with Partners and StakeholdersProviding recommendations and decisions to various campus partners regarding academic accommodations to directly ensure the University is meeting the duty to accommodate under the OHRC.Collaborating with campus partners to provide seamless service provision, including Counselling Services, Health Services, Writing and Communications Centre, and the Student Success OfficeCollaborating with campus partners to ensure accommodations are appropriately facilitated, including Plant Operations, Campus Housing, and the Registrar’s OfficeCollaboration with auxiliary service providers offering support services (e.g., transcriptionists, interpreters)Working with the Student Awards and Financial Aid Office to facilitate applications to the Bursary for Students with DisabilitiesProviding potential applicants with information related to services and accommodations supported by the officeUtilize proactive, professional, and effective communications strategies with students registered with the office as well as the general student body, parents, instructors, and other key stakeholders as appropriateHandling Sensitive MaterialsEnsure access to secure documents are controlled appropriatelyEnsure data accuracy and document integrityAppropriately use and maintain confidential health and education records in accordance with University policy and relevant Privacy legislationEffectively use systems and technology to manage student medical information accurately and efficientlyDirect the return of clinical records to the intended party in a secure manner (appropriate storage and movement of confidential documents) when needed Qualifications Graduate degree in Social Work, Rehabilitation Sciences, Health Sciences, Education, Psychology, or related field or equivalent education and experienceIndividual must be registered with a professional college/society or association recognized in OntarioExperience in a student-focused (secondary or post-secondary school context) environmentExperience providing accommodations, academic support, or services to persons with disabilities, preferably postsecondary students with disabilitiesExperience and/or training in supporting persons in crisis and securing appropriate support, preferably in a postsecondary environmentExperience working with individuals that have experienced complex mental health and traumaWorking knowledge of the Registered Health Professionals Act (1991) and/or the Social Work and Social Service Work Act (1998) and control actsStrong knowledge on trauma-informed practiceWorking knowledge of privacy regulationsFamiliarity with the implications of specific disabilities at the post-secondary levelAn understanding of how the symptoms or functional limitations of a disability interferes with an individual’s daily functioningProven ability to work independently and as a team member in a busy and inter-disciplinary environmentExcellent communication (oral and written) skillsSuperior organizational, problem-solving, and interpersonal skills requiredProven ability to provide solution-focused interventionsNegotiation and mediation skills is an assetBasic knowledge of MS Word, Excel, and PowerPointFamiliarity using databases for case managementThis position interacts with minors, hence a vulnerable sector check is required. Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within theOffice of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Work Location:Markham, Ontario, CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job Description:Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’ll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You’ll Do As the voice of TD, you’ll be passionate about understanding our customers. Whether you’re assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’ll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: Make people’s day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to Succeed We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. High School Diploma or equivalent Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). Flexibility, resiliency, and a positive attitude when responding to challenging situations. Ability to work both independently and as part of a team. Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Language Requirement This position requires proficiency in a language Cantonese/ Mandarin to support customers, employees who require services in a language other than English. Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. NOC Code: 14201Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn moreAdditional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we’re committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from you!Language Requirement:N/A.

Work Location:Montréal, Québec, CanadaHours:37.5Line of Business:Gestion de patrimoine TDPay Details:We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job Description:Détails de la paieNous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur ou recruteuse et à poser des questions sur la rémunération, notamment les particularités salariales de ce poste.Apercu du serviceL’équipe Conseils en matière de placements, Services d’investissement se distingue par son rythme trépidant et son volume élevé d’appels traités. Elle travaille au centre de contact. Pour exploiter la synergie et l’interdépendance entre l’expérience client, les ventes et l’excellence opérationnelle, cette équipe utilise une carte de pointage équilibré pour mesurer son rendement et sa réussite. Nous sommes à la recherche de personnes enthousiastes et dynamiques qui souhaitent faire partie d’une équipe déterminée à offrir une expérience client de qualité supérieure.Détails du posteEn tant que consultant ou consultante en placement, vous devrez contribuer à l’atteinte des résultats d’affaires du Canal téléphonique en offrant une expérience rapide, courtoise et efficace qui surpasse les attentes des clients; contribuer à la gestion efficace des coûts et des risques grâce à la productivité et à l’application des processus et des contrôles de l’entreprise; atteindre les cibles de ventes de Conseils en matière de placements grâce à la recommandation de produits et de services appropriés aux besoins changeants de nos clients. Les personnes retenues seront en mesure de reconnaître et de saisir les occasions qui permettraient d’élargir davantage les relations d’affaires de nos clients avec TD Canada Trust en proposant par vente croisée nos autres produits et services personnels et en dirigeant les clients appropriés vers nos partenaires de Gestion de patrimoine.Exigences du posteExcellentes aptitudes pour le service à la clientèleAptitudes supérieures en relations interpersonnelles et en communicationConnaissance solide des marchés financiers en vue d’offrir des solutions et des conseils à titre informatif à tous nos clientsCompétence démontrée en matière d’interactions de vente et capacité à repérer les occasions de croissance dans tous les canaux (y compris avec les partenaires des Services bancaires de détail et ceux de Gestion de patrimoine)Capacité à effectuer plusieurs tâches à la fois et grand souci du détail; respect constant des procédures établies et traitement uniforme des opérationsEsprit d’équipe efficace; désir de jouer un rôle aussi actif qu’enthousiaste dans le cadre des campagnes et d’assurer la réussite de toutes les initiatives visant l’expansion des affairesDésir de prendre part à toutes les activités de coachingVous n’êtes pas obligé d’avoir suivi le cours de l’Institut des fonds d’investissement du Canada (IFIC). Vous recevrez le permis d’exercice dans le cadre de la formation si vous obtenez la note de passage minimale requise. Toutefois, avoir déjà suivi le cours de l’IFIC et obtenu le permis d’exercice est un atout.Renseignements supplémentairesCe poste requiert la maîtrise d'une langue autre que le français pour soutenir les clients, les employés ou les marchés situés à l'extérieur de la province de Québec ou qui nécessitent des services dans une langue autre que le français.Formation rémunérée obligatoire à temps plein: Lundi au vendredi pour 16 semaines de 9:00 am à 17:00 pmfrançais et anglais requis pour ce posteWho We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn moreRenseignements supplémentaires :Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C’est d’ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d’avantages sociaux concurrentiel.Veuillez noter que ce poste est assujetti à la réglementation provinciale en matière d’emploi. Il est essentiel de mentionner que chaque province et territoire du Canada peut avoir sa propre réglementation et ses propres exigences.Perfectionnement des collègues Un cheminement professionnel particulier vous intéresse ou vous cherchez à acquérir certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d’apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Que vous ayez à cœur d’aider les clients et souhaitiez élargir votre expérience ou que vous préfériez coacher et inspirer vos collègues, sachez que la TD propose un grand nombre de cheminements professionnels et qu’elle s’engage à vous aider à relever les occasions qui vont dans le sens de vos objectifs. Formation et intégrationNous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d’intégration et de formation.Processus d’entrevue Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from you!Language Requirement:Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français /This position requires proficiency in a language other than French to support or deal with customers who require services and support in a language other than French.