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Overview of salaries statistics of the profession "Customer Service Accounting Technician in Canada"

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Information Services - Support Services Associate - 6 month contract
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do Under the daily direction of the Team Lead, this part time position will provide assistance to Store and Corporate Support Analysts in achieving phone SLAs. The associate will be required to perform follow up work for the Store and Corporate Support Analysts. Under the guidance of a Senior Analyst, the associate will also perform support work on electronic tickets submitted through Service Now and Voicemail. Specifically, you will: • Retail / Home Office Support: • Perform follow up work for Support Services Analyst which will include calling customers to confirm that the problem is resolved and/or sending out required parts to customers for problem resolution. • Assess and escalate electronic tickets submitted through Service Now to appropriate groups. • Log voicemail calls, create Service Now ticket, and perform basic troubleshooting before escalating to appropriate group. • Configure, deliver, and install PCs/Laptops to home office users. • Assist Team Lead in gathering metrics from Service Now system for SLA performance and reporting. (Service Now training will be provided). • Assist in documenting new standard operating procedures for the team. • Special Projects: • Participate in projects as they arise (i.e. new application / hardware rollouts). • Assist the command centre in managing and directing technicians during rollouts. Some of what you need • Hands-on experience with Staples Point of Sale systems and store operations. • Strong Customer Service skills. • Familiarity with Windows operating system (10, Windows 7). • Rudimentary PC troubleshooting and diagnostics. • Ability to work autonomously and think outside of the box. • Strong communication skills both written and verbal. • Must be able lift 30 lbs (size of PC / POS systems). • Able to work in tight spaces (electrical room / under desks). • Valid Ontario Driver's License. • May be required to travel to stores (less than 5% of time). • 6 months to 1 year of experience with working with computers. • High school graduate / equivalent. Some of what you will get • Associate discount • Learning & Development programs • And more... Additional Information • Combination of office and Work from home environment
Tech Support Representative - Work from home (Bilingual French/English)
Staples Canada, Laval, QC
PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion
Service Advisor - OpenRoad Richmond Region
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Richmond Auto MallDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3805 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Accounting technician
CACN&COMPANY, Vancouver, BC, CA
Responsibilities• Calculate fixed assets and depreciation• Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems• Post journal entries• Prepare other statistical, financial and accounting reports• Prepare tax returns• Prepare trial balance of books• Reconcile accountsPersonal suitability• Accurate• Organized• Reliability• Time management• AdaptabilityEducation• College/CEGEP• or equivalent experienceExperience• 1 year to less than 2 yearsWork setting• On-site customer service• Urban area• 30 to 40 hours per Week
Vice President Operations
Grant Emblems Limited, Toronto, ON, CA
Company DescriptionCelebrating over 100 years in business, we lead the way in design, development and production of highly customized logos and promotional products. Having our roots in the embroidery business has established our unparalleled ability to engineer logos and promotional products to our clients’ exact standards and specification.We are innovative and creative and with our in-house graphics team and manufacturing facilities, both domestic and abroad, we can create the promotional products that fit our clients’ needs.Integrity is our fundamental principle, and it represents the values we stand by in the name of quality, service, reliability and fair pricing.Job DescriptionThe main duties for the position of Vice President Operations are as follows:1. Set corporate and operational strategy, develop and translate goals and targets down to the departmental level and report back on them up to the executive level2. Identify, hire, mentor and develop managers and staff in the departments under your control to provide a leadership team capable of meeting the ongoing activities and challenges of the company3. Champion the needs of the various departments within the operational and financial framework of the company to meet the company’s overall goals and targets4. Engage in the budget planning process with the President and CFO, and plan, identify and allocate equipment, personnel, material and company expenditures to meet company and customer requirements on a timely basis5. Put into effect existing corporate policies, and create and implement new and improved policies6. Ensure adherence to operational procedures and financial controls7. Oversee the promotion of the company both within Canada and internationally8. Oversee the harmonization of various departments, such as Design, Production, Logistics and Finance9. Conduct key negotiations with partners and clientsEducation and Experience Requirements• Master’s Degree or higher in economics, finance, business or related• 5 to 10 years of senior operations management experience in a similar role• 5 to 10 years of experience and in-depth knowledge of the embroidered and printed emblem industry, including detailed knowledge of embroidery manufacturing and corporate identity, and excellent knowledge of emblem manufacturing processes and materials• 5 to 10 years of experience managing manufacturing of embroidered emblems using either Barudan or Tajima multihead equipment, and supervision of technicians in the creation of dst files for embroidery machines using the Wilcom system• 5 to 10 years of supply chain management experience with particular emphasis in fabrics, backings and threads sourced throughout the world for use in embroidery manufacturing. Experience and positive working relationships with suppliers in China, Pakistan and Taiwan will be of particular interest.• Have the communication skills necessary to meet the requirements and challenges presented in working in a diverse environment with superiors, colleagues, subordinates, suppliers and customers.Job Type: Permanent, full-timeWork hours: 40 hours per weekSalary: CAD $110,000 per annumLanguage of work: EnglishBenefits: 10 days vacation and group Insurance
Accounting Technician
KPMG, Saint-Eustache, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. As an Accounting Technician in our St-Eustache Office, you will have the opportunity to support the growth of our KPMG Family and assist our Montreal North Shore team and clients in their bookkeeping for both personally and corporately held investments. Your strong organizational skills and resourcefulness will enable you to effectively manage the bookkeeping of multiple clients and ensure that KPMG clients receive superior service. What you will do Carry out the complete accounting cycle for the customers for whom you are responsible; Responsible for planning the entire accounting cycle, from opening to closing; Prepare year-end files; Ensure the integrity of financial information and published financial information; Perform bank reconciliations and produce various government reports (T.P.S., T.V.Q., D.A.S., etc.); Produce various financial analysis reports upon request; Various related tasks. What you bring to the role Relevant work experience of more than 4 years in a multi-client environment. Diploma or certificate in accounting or business administration, or equivalent work experience. Knowledge of Acomba software; Knowledge of SAGE software; Proficiency in Office suite; Knowledge of tax software (asset); Excellent oral and written communication skills in French; Good organizational, planning and team skills. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Technician – English Customer Service
Canlak, Markham, ON
Canlak is a manufacturer of industrial wood coatings. We differentiate ourselves by the strength of our service and our customer-oriented corporate culture.We've been serving the kitchen, flooring and furniture industries for 40 years. We are a growing company, recognized as one of the largest privately held companies in Canada. We are a team of over 175 employees across North America.Benefits of working with us:A permanent full-time position;Work schedule: Monday to Friday 7:15 am -3:45 pm;A salary paid weekly;Eligible for group insurance after 3 months of continuous service;Group RRSP with employer contribution;Two floating days per year;A professional, dynamic, friendly and caring team.Employee duties and responsibilities :Working with the Customer Service Manager, the individual will be responsible for providing impeccable service to internal and external customers. His/her main tasks will be to:Take orders from customers;Respond to requests for information from internal and external customers;Follow up on orders and negotiate with the production department and customers;Manage the return of merchandise;Take care of price management as a team;Scanning documents from shipping, scanning all batch tickets and new formula entrys as well as filing such scans;Follow up on all batch deposits / new forms / cheques etc (once I have deposited them);Take care of stationery orders and other necessities for the company;Assist with data entry (batch ticket closing / new form entry);Any other related task. 3 to 5 years' experience as a customer service agent.3 to 5 years experience as a production or inventory assistant or similar experience will be considered.French and English, spoken and written because communications are in both languages.
Service Advisor - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3944 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Accounts Receivable - Bilingual French and English
HANSAmed Citagenix, Laval, QC
Accounts Receivable - Bilingual French and EnglishThis is a Hybrid or Remote position. You can work from home, or from one of our two offices in Laval, QC or Mississauga, ON.This is contract position for 18 months to cover maternity leave. Position Overview:The Accounts Receivable (A/R) Clerk is directly responsible for performing data entry and related duties in posting accounts receivable payments. This position involves interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization. Essential Job Functions:Assist recording, mailing, and/or filing appropriate documentsPost and reconcile customer paymentsBalance daily A/R batchesPost customer paymentsTake incoming phone calls for payments from customersSend bill reminders and statements to clientsPost financial transaction to SAPPost invoicesMake collection callsUpdate service contractsProcess automatic paymentsCall clients with declined credit cardsEnter invoices in customers portalsPrepare bank deposits RequirementsEntry-level positionAbility to maintain and preserve strict confidentiality.Must be computer literate with specific experience in Microsoft Windows, Microsoft Office, and Windows programs Word and ExcelAbility to communicate effectively and diplomatically, both verbally and in writing.Ability to format and draft correspondence, forms, reports, and proposals.Ability to organize, prioritize, and multi-task.Ability to take initiative and work with minimal supervision.Strong diplomatic, negotiation, and conflict resolution skills in order to handle late payments and delinquent accounts.Excellent phone skillsStrong organizational and time management skillsGood attention to detail We offer an industry leading compensation plan, including:Top salary commensurate with experienceFull benefitsVacation and personal daysRemote or hybrid workGreat company cultureCompany events
Customer Data Technician
Company Confidential,
We are seeking a skilled professional to join our team as a customer data technician. This role involves working with databases and software tools to ensure the accuracy and completeness of customer information. The successful candidate will be detail-oriented, possess strong analytical skills, and have a passion for improving data accuracy.ResponsibilitiesManage and maintain customer databases to ensure data integrityPerform regular data audits to identify and correct errorsWork closely with customer service teams to ensure accuracy of customer recordsDevelop and maintain data entry procedures and guidelinesProvide support for customer data-related projects and initiatives
Computer Technician End-User Support - as of July 1st, 2024
Cégep Héritage College, Gatineau, QC
ROLE SUMMARY : Under the authority of the department manager, the incumbent is responsible for the end-user support at the counter and online. The incumbent will grow in a diverse and challenging environment and be part of a team that values mutual support.DUTIES As part of his/her duties, the End-User Support Technician:Provides assistance to users as first level support in the diagnosis and resolution of network, computer, applications related problems.Maintains up-to-date documentation of procedures and resolutions.Installs approved software on the workstations.Participates in the deployment of workstations and peripherals.Triages all incoming incidents and requests.Maintains the inventory et manages the equipment loans.Performs all other related tasks.MINIMUM QUALIFICATIONS REQUIRED:Must have a minimum of a college diploma (DEC) with an appropriate field of specialization (Computer Science, option networking, Electronics, option networking, etc.) or a diploma which is recognized by the competent authority.Must have a minimum of 2-years of relevant experience.Must be able to install, upgrade and troubleshoot software on desktops, laptops, and mobile devices with minimum supervision.Must have experience with Windows 10 and 11, and Windows Server.Must have knowledge of Microsoft products such as Windows Azure, Microsoft 365, Active Directory, GPO.Must be willing to learn new technologies and able to adapt quickly to changes.A good knowledge of English is essential (written, spoken and comprehension) and functional French is required.ADDITIONAL QUALIFICATIONS:Must possess excellent communication, organizational and interpersonal skills.Must have excellent analytical and problem-solving skills.Must be diligent, dynamic, creative and detail oriented.Must be able to work independently with minimal supervision and have the ability to work as part of a team.Must be able to work effectively with respect to deadlines and produce accurate results.Must be flexible and able to adapt quickly to different situations.Must have excellent customer service skills.Must be sensitive to the needs of clientele requiring accessibility services.Must possess very good word processing and filing skills.Must have a strong work ethic and exercise discretion.SALARY RANGE (PER HOUR): 24.21$ - 32.32$
Customer Service Technician
Equest, Toronto, ON
Why is this role so great? The Customer Service Technician is accountable for providing prompt and courteous service to Teknion Dealers, Customer Service, Sales Representatives and Plant Manufacturing Operations staff. The incumbent mainly responsible for field product delivery, pickup, service and will also work as a backup for Customer Service providing support on customer claims. This position will act as a liaison between various internal departments and facilities. In addition, this incumbent is accountable for maintaining appropriate records, preparing required reports and data analysis. What is this role responsible for? Work with the Corporate and facility customer service department for delivery and pickup of Teknion loaner products. Responsible for field repair and/or replacement of Teknion Seating products. Provide service and customer support during field visits or dispatches. Prepared to provide a written report on any service work performed. Ensure that all service work is performed to the client's expectations and to Teknion standards. Promptly report all engineering, manufacturing, design and quality issues related to field service work. Work as a backup for providing support for customer complaints & claims. Provide prompt and courteous responses to Teknion Dealers, Customer Service, Sales Representatives and Plant Manufacturing Operations staff. Determine proper course of action with respect to defective product in accordance with Teknion's guidelines. Monitor general trends of product service concerns and report findings to immediate supervisor or engineering team. Gather feedback and provide status reports on customer concerns. Identify and recognize possible future issues with respect to the long-term reliability of Teknion products. Initiate ideas that will result in the elimination of future service problems. Report on any large pending service/warranty repairs to determine the most cost-effective course of action. Work directly with production and shipping to expedite replacement products or parts as necessary. Manage inventory of products and deliver/pickup of products to & from local customers as part of loaner program. Maintain an ongoing service log/schedule for service calls, mock-up deliveries and pick-ups Keep a regularly updated filing system for all work-related paperwork. Complete expense reports and submit to Supervisor on time as per company guidelines. Operate company vehicle in a safe manner obeying all the rules of the road, per the Ontario Highway Traffic Act. Maintain vehicle log for safety inspections, mileage tracking and maintenance. Other duties as assigned by Supervisor. What is required for this role? Able to travel to different job sites (US and Canada) College Graduate and/or combination education and experience 3-5 years Customer Service and filed repairs related experience in a manufacturing environment Strong oral and written communications skills. Strong organizational skills and detail oriented. Ability to work both independently and within a team environment. Ability to multi-task in a fast-paced deadline oriented environment. Strong working knowledge of computers. Data analysis and reporting. Valid "G" drivers license and passport Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process. It is our priority to remove barriers to provide equal access to employment. Teknion welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential. By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position. Why should you grow with us! Competitive Salary Company Paid benefits Group RRSP plan Pension Plan Excellent work environment and culture Corporate perks and discounts year round Our People
BAND 2 - Manager Operational Support Services
BC Public Service, Delta, BC
Posting Title BAND 2 - Manager Operational Support Services Position Classification Band 2 Union N/A Work Options Location Delta, BC V4L 2M1 CA (Primary)Salary Range $74,300.00 - $105,000.04 annually Close Date 5/14/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Manager Operational Support Services Band 2About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments.Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers.There are five key divisions within the business; Supply Chain, Pricing, Imports, Customer Service and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver on our service goals.The Distribution Centre is a multi-shift operation situated in a 400,000 square foot facility in Delta, designed to cost effectively receive/replenish/distribute alcoholic beverage product. Working in partnership with over 800 vendors and shipping to approximately 1500 retail outlets and licensed establishments province wide to deliver a responsive supply chain whilst focusing on exceeding our customers' expectations.About this role:The Manager Operational Support Services is responsible for managing two assistant supervisors, approximately 60 trainers, all first aid attendants, and the recall and payroll time keeping team within a multi shift environment. There is a heavy focus on continuous learning via in-house training, coaching, mentoring, and liaising with the HR department.This role is responsible for leading internal initiatives, implementing and maintaining safety-related practices and initiatives, developing and delivering training plans, co-ordinating and ensuring delivery of leadership development programs and leading training groups in consultation with the HR teams as required. In addition, this role co-chairs the JOSH Committee and works collaboratively with the employee representatives to manage employee relations and the programs that support them.A criminal record check is required.This position operates in a warehouse environment with seasonal conditions and ambient temperatures. This role is in a multi-shift facility, working 24/5.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: Minimum of three (3) years of recent, related experience*. *Recent, related experience must have occurred in the last five (5) years and include: Experience as a leader in a fast paced organization leading, supporting, and developing direct and indirect reports within a structured organization. Developing, implementing and maintaining training programs/SOP, within a large (>50 employees) organization. Managing continuous improvements and change across multiple training areas to reflect the evolving needs of the organization. Experience working with Microsoft applications. Preference may be given to those candidates with the following: Degree or diploma in business administration or a related field. Experience working in a unionized environment. Experience working with a Warehouse Management System (WMS). Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management
BAND 2 - Manager Operational Support Services
BC Liquor Distribution Branch, Delta, BC
Manager Operational Support Services Band 2 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments.Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers.There are five key divisions within the business; Supply Chain, Pricing, Imports, Customer Service and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver on our service goals. The Distribution Centre is a multi-shift operation situated in a 400,000 square foot facility in Delta, designed to cost effectively receive/replenish/distribute alcoholic beverage product. Working in partnership with over 800 vendors and shipping to approximately 1500 retail outlets and licensed establishments province wide to deliver a responsive supply chain whilst focusing on exceeding our customers' expectations. About this role: The Manager Operational Support Services is responsible for managing two assistant supervisors, approximately 60 trainers, all first aid attendants, and the recall and payroll time keeping team within a multi shift environment. There is a heavy focus on continuous learning via in-house training, coaching, mentoring, and liaising with the HR department. This role is responsible for leading internal initiatives, implementing and maintaining safety-related practices and initiatives, developing and delivering training plans, co-ordinating and ensuring delivery of leadership development programs and leading training groups in consultation with the HR teams as required. In addition, this role co-chairs the JOSH Committee and works collaboratively with the employee representatives to manage employee relations and the programs that support them. A criminal record check is required. This position operates in a warehouse environment with seasonal conditions and ambient temperatures. This role is in a multi-shift facility, working 24/5. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: Minimum of three (3) years of recent, related experience*. *Recent, related experience must have occurred in the last five (5) years and include: Experience as a leader in a fast paced organization leading, supporting, and developing direct and indirect reports within a structured organization. Developing, implementing and maintaining training programs/SOP, within a large (>50 employees) organization. Managing continuous improvements and change across multiple training areas to reflect the evolving needs of the organization. Experience working with Microsoft applications. Preference may be given to those candidates with the following: Degree or diploma in business administration or a related field. Experience working in a unionized environment. Experience working with a Warehouse Management System (WMS). Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information Manager Operational Support Services
Accounting Technician
COGIR Immobilier, Brossard, QC
Cogir has more than 260 properties located in Quebec, Ontario, Nova Scotia and the United States. Cogir also has nearly 4,800 passionate real estate employees who work day after day to offer the best service. There are 240 colleagues at head offices, a work environment that promotes a human management approach, a distinctive employee experience and advantageous conditions.To support its strong growth, we are currently looking for an accounting technician for our seniors residence division.POSITION DESCRIPTION:Reporting to the chief accountant, the accounting technician will be called upon to work in a dynamic team in order to support the accountants in their daily lives. The position holder must be an organized person and have proven abilities to manage a high volume of information and requests from multiple stakeholders with always the same quality of work, while respecting tight deadlines, all of an autonomous way. He will have to work on several files simultaneously.ROLE AND GENERAL RESPONSIBILITIES:All other related tasksParticipate in various special projectsPreparation of various financial reportsPrepare accounting entriesPrepare billing pre-listsPrepare monthly bank reconciliationsReconcile certain balance sheet items and update continuity schedulesReconcile sales taxes and file returnsRespond to questions from internal and external customersEXPERIENCE AND QUALIFICATIONS:Collect degree (DEC)Minimum of 3 years of relevant experienceStrong interpersonal skills including a proven ability to build and maintain good rapportA working knowledge of Word, Excel and Outlook softwareA working knowledge of the software system Hopem (an asset)BENEFITS:Salary to be discussedAnnual Performance BonusComputer is providedRecognition programReferral ProgramFree parkingGroup insuranceFloating days offSocial leaveEmployee Assistance ProgramTelemedicineVacationPossibility of teleworkingSchedule adapted to your needs and operations (flexible)A welcoming and tight-knit team!JOB STATUS:Permanent: Full TimeJOB SCHEDULE:Day time
Service Advisor - OpenRoad Volkswagen Burnaby
OpenRoad Auto Group, Burnaby, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Service Advisor Status:Full-TimeDealership: OpenRoad Volkswagen Burnaby Department:Service Compensation: $75,000-$95,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Ability to speak Mandarin a tremendous asset Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/jobs/view.php?id=3139 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Insurance Claims Adjuster (Casualty, Auto)
Impact Recruitment, Edmonton, AB
Amazing opportunity for a senior Casualty Claims Adjuster to join an established team in Edmonton! ABOUT OUR CLIENT Our client is a Canadian insurance company that provides a wide range of property and casualty insurance solutions. They offer coverage options for home and auto, as well as various industries, including retail, construction, transportation, realty and more. They have established a strong reputation for their expertise and reliable insurance solutions, known for their commitment to customer service, their financial stability, and their ability to provide comprehensive coverage across various industries. ABOUT THE OPPORTUNITY As a Casualty and Auto Claims Adjuster, you will ensure the delivery of exceptional claims service by efficiently investigating, evaluating, negotiating, and settling wide range of claims in accordance with established best practices. ABOUT THE POSITION Deliver excellent customer service by communicating effectively and setting clear expectations. Promptly engage third party Field Adjusters/Contractors as needed. Proactively resolve claims efficiently through critical thinking and problem-solving. Thoroughly investigate and document claims, conducting coverage reviews. Maintain quality standards by documenting communications and reviewing information. THE REQUIREMENTS Minimum 5 years experience in Casualty, Auto, or Bodily Injury Claims Adjusting Strong knowledge in Alberta Auto regulations Knowledge of MS Office CIP, FCIP, or CRM designation is an asset COMPENSATION $68,000 - $78,000 base salary depending on relevant experience Health benefit plan Pension plan Paid vacation + personal days Hybrid 2 days in the office HOW TO APPLY Please apply directly to this posting with the most recent version of your resume. If you would like to speak with us regarding this position, please contact MinJae Park at 236-427-4932 or [email protected]. To learn more about our open positions, visit us at impactrecruitment.ca. ABOUT IMPACT RECRUITMENT Specializing in a wide variety of industries and verticals, Impact Recruitment is passionate about matching exceptional talent with exciting new opportunities across North America. For job seekers, we offer a dedicated approach to finding the right opportunity for your career growth. The Certified Candidate system by Impact Recruitment is designed to ensure your next career move is the right one. We take the time to thoroughly understand your technical abilities, your career goals, and you. Become a Certified Candidate and enjoy a better recruitment experience with Impact. Learn more at impactrecruitment.ca. Privacy and confidentiality are important to us; as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. While we will only be considering qualified applicants for this position, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.
Service desk Associate (Bilingual)
Home Depot of Canada Inc., Pointe-Claire, QC
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. Position Responsibilities Ensure customers receive products and services requested in a timely and accurate mannerAct as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agentsResolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner. What sets us apart? Health and Dental Benefits for Full Time associatesProfit Sharing and Stock Purchase PlanPaid Training & Career DevelopmentTuition Reimbursement
123010 - Mobile Service Technician, Facilities and Property Management
Vancouver Coastal Health, Vancouver, BC
Mobile Service Technician, Facilities and Property Management Job ID 2024-123010 City Vancouver Work Location 520 West 6th Department Property Management Home Worksite 08 - George Pearson Labour Agreement Facilities Subsector Union 102 - Facilities BCGEU Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Trades & Maintenance Salary Grade 21 Min Hourly CAD $29.40/Hr. Max Hourly CAD $29.40/Hr. Shift Times 1000-1800 Days Off Saturday, Stats, Sunday Work Schedule Details Monday - Friday Position Start Date As soon as possible Salary The salary range for this position is CAD $29.40/Hr. - CAD $29.40/Hr. Job Summary Come work as a Mobile Service Technician at Vancouver Coastal Health!Vancouver Coastal Health (VCH) is looking for a Mobile Service Technician to join the Facilities and Property Management team in Vancouver, BC. Apply today to join our team! As a Mobile Services Technician you will:Perform a variety of maintenance and repair duties related to buildings, equipment and furniture, and performs mechanical and electrical repairs to equipment and systems.Rapidly responds to urgent maintenance events, and assists other team members, and/or restoration companies, in their duties to ensure a timely and complete delivery of service to our clients.Prepare to act in various capacities, supporting maintenance in general terms for the leased and community owned facilities.Be required to have excellent skills as a customer service advocate, accelerating the resolution of customer concerns.Work complete inter-site work assignments, and work in a support role to trades personnel.Purchase various smaller equipment and tools as needed, based upon established reorder and inventory levels.Regularly maintain related departmental financial and other documentation, as well the work order databases to ensure up-to-date reporting in accordance with departmental and organizational requirements. Qualifications Education & ExperienceGrade 12, plus three (3) years’ recent, related experience or an equivalent combination of education, training and experience.Valid BC Driver’s License as local area travel requires the daily use of a company vehicle.Knowledge & AbilitiesAbility to communicate effectively, both verbally and in writing.Ability to deal with others effectively.Physical ability to perform the duties of the position.Ability to organize work.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Accounting Technician
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. As an Accounting Technician in our Montreal Downtown Office, you will have the opportunity to support the growth of our KPMG Family and assist our Montreal team and clients in their bookkeeping for both personally and corporately held investments. Your strong organizational skills and resourcefulness will enable you to effectively manage the bookkeeping of multiple clients and ensure that KPMG clients receive superior service. What you will do Carry out the complete accounting cycle for the customers for whom you are responsible Responsible for planning the entire accounting cycle, from opening to closing Prepare compilation files Prepare year-end files Ensure the integrity of financial information and published financial information Perform bank reconciliations and produce various government reports (T.P.S., T.V.Q., D.A.S., etc.) Produce various financial analysis reports upon request Various related tasks What you bring to the role Relevant work experience of more than 4 years in a multi-client environment Diploma or certificate in accounting or business administration, or equivalent work experience Knowledge of Acomba software Knowledge of SAGE software Proficiency in Office suite Knowledge of tax software (asset) Excellent oral and written communication skills in French Good organizational, planning and team skills Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .