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Retail Leasing & Acquisitions Manager - Canada
LUSH Fresh Handmade Cosmetics, Vancouver, BC
Lush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. Charitable giving is at the heart of our business, and we believe it's our responsibility to advocate for the environment, animals and people in need. We're passionate about giving back to organizations locally and around the world through programs such as Charity Pot. The Leasing & Acquisitions Manager - Canada plays an essential role in the management of Lush's Canadian store rental and lease agreements. The ideal candidate will play an integral role on Lush's Real Estate team, managing and negotiating deals on store relocations and expansions. This person is passionate about providing unique customer experience that elevate the brand and excels at interpersonal relationships.As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and interpret metrics and translate strategy into behaviors which drive sales and improve profit. Our Lush employees live with purpose, finding their personal value connection with the values of our business.Your core RESPONSIBILITIES will include: Secure key retail locations across Canada for Lush Fresh Handmade Cosmetics by acting as the primary contact for leasing questions and concerns Manage the broader real estate process from market and site selection through lease negotiations and post-opening lease maintenance (renewals, critical dates, estoppels, etc.) This includes our Retail, Corporate, Manufacturing and Distribution premises Obtain information on potential sites and provide recommendations to the Director of Real Estate Develop an annual pipeline of projects including: new locations, relocations, expansions, renewals, refits, refreshes Evaluate proposed rent packages to determine whether deals should be concluded. Work with landlords and brokers to negotiate the best economic terms possible Coordinate schedules with other departments, create and maintain schedule database Solve problems/communicate lease language to other departments, such as Payroll, Construction, Design, Retail Support. Analyze data such as sales of other tenants, mall size, demographics, etc. Analyze data for existing shops, size, sales, etc. Determine sales estimates for new shops and profitability. Manage a high volume of sites/landlord relationships. Work closely with construction/design/finance/Director of Real Estate to ensure on time opening of new shops. Work closely with legal council on leases. Provide guidance and support to finance and retail operations with respect to lease renewals, store relocations, etc. Communicate and negotiate with a network of brokers to cultivate a well-rounded retail portfolio. You bring the following QUALIFICATIONS:Required: At least 5 years previous experience in real estate either within the retail industry or with Leasing Brokerage firm Bachelors degree or equivalent experience in area of legal and or lease administration Ability to be solution oriented, while supporting Lush values Outstanding experience creating and finalizing landlord agreements. Excellent organizational skills Ability to see the larger global picture and take initiative on projects Empathetic and supportive of the team effort Preferred: Experience working with Lease Management Software Experience working with both US and Canadian Landlords/brokers Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.We thank all interested applicants; however, only qualified candidates will be contacted.
Vice President of Revenue Operations
TYM Business Consulting, North York, ON, CA
TYM Business Consulting provides its clients with the outsourced CFO, financial and accounting support they need to reach their financial goals effortlessly. Besides we provide ancillary services that guide our client’s existing team in the right direction, or fill in gaps where needed.TYM Business Consulting is looking for an experienced leader, a seasoned professional in sales and operation management, to take on the position of VP of Revenue Operations.Job duties and responsibilities:• Responsible for the global vision, strategy and execution of the overall operations and marketing function supporting all lines of business.• Lead the development and use of best-practice policies, practices, and tools that ensure effective project management, cross team communications and workflow• Plan and control budget, revenue, expenses, and sales reporting.• Build cross-functional relationships with all departments, coordinate their work.• Establish and direct marketing, finance, and service delivery teams to ensure the achievement of key financial performance objectives.• Lead the establishment of the annual budget in collaboration with the financial team and execute on annual operations and marketing strategy to increase growth under projected budget allocation.• Define and own sales key performance indicators (KPIs) to drive continuous improvement and innovation, ensuring that targets for profitable sales volume, and other initiatives are met.• Build relationships with C-level in enterprise customer/prospect organizations to ensure the company is their trusted advisor.• Direct investor relation activities including drafting impactful PR communications, providing insightful market data including but not limited to creating presentations and reports to support business needs.• Deliver tangible business results through effective management, clear and repeatable processes, and a systematic elimination of operational inefficiencies.• Identify potential project risks and develop plans to navigate them successfully.• Proactively lead and oversee demand generation activities, promoting customer awareness and engagement through successful sales campaigns and customer-centric initiatives.• Proactively mentor, develop, and inspire operations and sales teams, encompassing performance management, recruitment, training of new employees, including middle and senior managers, and fostering their career growth to deliver their best work.As an experienced professional, you will have:• 10 - 15 plus years of progressive leadership in Sales/Business Operations, with at least five years working at a senior level.• Bachelor’s degree in business, finance, economics or other related fields; an MBA would be an asset.• Strong business acumen and ability to solve complex business issues with relevant marketing solutions.• Experience leading diverse, cross-functional teams• Experience developing and executing on revenue-growth strategies• Experience negotiating large, complex contracts• Excellent negotiation skills and deep experience leading sales & key account negotiations• Exceptional communication and relationship building skills and ability to serve as an ambassador for the organization with a track record of hiring, leading, and training high-performance teams.• Excellent leadership skills with a passion for driving employee engagement and development with the innate ability to navigate change in a fast-paced and evolving environment.• Proven experience building communication strategies with a track record of success;• Strategic thinking with a deep understanding of market dynamics and trends.• Exceptional digital and analytical skills supported by sales/marketing management experience.• A track record of identifying, recruiting, and developing top talent; ability to identify team member skills and capabilities and put them in roles that enable them to shine by maximizing their strengths and developing their opportunity areas.• Start-up experience and entrepreneurial background is preferred.Terms of employment:Permanent, full time: 35 hours / weekAnnual income: $155,500 ($85.47/ hour)
Human Resources Manager
Scout Talent, Victoria, BC
An opportunity to utilize your Mangerial HR skills in a passionate communityReceive an attractive hourly wage of $35.60 to $45.78 based on skills and experience, plus full benefits! Help us achieve our vision and goals while preserving our cultureAbout Esquimalt NationWe, the Esquimalt Nation, thrive along the sparkling waters of Esquimalt Harbour, our heritage, Xwsepsum or Kosapsum, woven into the land's rhythms for millennia. We cherish stewardship, reciprocating nature's generosity through heartfelt ceremonies, embracing this as our Sacred Trust.As part of the Coast Salish group, we're a close urban community on enchanting southern Vancouver Island, with 314 spirited members tracing ancestry to resilient Lekwungen People. Embraced by Songhees Nation, Esquimalt Township, View Royal Town, and vibrant Victoria City, our cultural fabric is tightly woven.Rooted in Lekwungen heritage, we're integral to the Coast Salish legacy. Ancestral echoes resound across these lands, from Vancouver Island's beauty to the tranquil Gulf and San Juan islands. Oral tales, legendary sagas, and timeless place names honour our deep connection to these sacred territories.To learn more about Esquimalt Nation, please visit our website.About the OpportunityEsquimalt Nation is currently seeking a Human Resources Manager to join us in Victoria, BC. Reporting to the Executive Director of Operations you will be overseeing talent acquisition, compensation, and team growth for our team of 30+. You will also be driving policy refinement, managing projects, and engaging with high-level community members for collaborative HR strategies. Responsibilities will include (but are not limited to):Fostering a safety culture, providing crucial OHS training to staff members while ensuring their adherence to regulationsCarrying out risk assessments, pinpointing workplace hazards, and proposing control measuresPioneering recruitment innovation and performance management to enhance our internal capabilitiesOffering guidance on HR issues to the Executive Director and Management TeamCrafting and updating Policies and Procedures for Chief and Council endorsementMaking sure you are aware of developments in employment legislationSpearheading Esquimalt Nation's recruitment in line with policies and best practicesGuiding Admin's training efforts and performance management procedures while also bolstering employee skill sets Aiding in resolving disputes for both managers and employeesFormulating and assessing culturally pertinent policiesOverseeing program finances and ensuring compliance with funding requirementsExploring varied funding sources for the HR DepartmentFormulating, monitoring, and reporting on work plans regularly and annuallyCollaborating on operational plans with the Management TeamDevising and monitoring departmental budgets in coordination with FinanceEstablishing emergency and pandemic plans, as well as community communication strategiesAbout YouTo qualify, you must have a Bachelor’s degree in business administration, communications, social sciences, or a related field. You will also need a minimum of 5 years of experience in an HR Manager role with 3 years of supervisory experience. Preference will be given to applicants who self-identify as Indigenous or First NationsThe following attributes will be critical to successfully performing this role:At least 2 years of prior HR experienceA minimum of 2 years of experience working in a First Nations communityClean criminal record check for vulnerable populationsExcellent communication skills with proven strong interpersonal skillsAbility to empathetically connect with individuals, fostering supportPossess a deep understanding of generational traumaExperience in effectively addressing lateral violence sensitivelyCapable of resolving conflicts professionally to promote harmonious relationshipsEngages effectively with HR, upholding discretionUnderstanding the challenges that come with working in a close-knit, connected communityCertified Professional of Human Resources (CPHR) (asset)With strength, knowledge, and experience, you embody a genuine spokesperson for Esquimalt Nation, advocating our cultural, traditional, and environmental interests. You adeptly handle ongoing changes and development, representing the community's beliefs and needs with prosperity as a top priority.About the BenefitsAs a valued member of our team, you will be awarded an attractive hourly wage of $35.60 to $45.78 based on skills and experience, plus:Comprehensive Benefits Plan, including life insurance, long-term disability, dental, extended health coverage, and vision coverageAccess to the Employee and Family Assistance ProgramEnjoy a 4-day workweek scheduleOption for overtime compensation or time bankingReap the advantages of a $2,100 healthy spending allowanceReceive Christmas bonusesExperience a 2-week closure and paid time off during the Christmas holiday seasonGain 120 hours of annual leaveReceive paid cultural leave hoursBenefit from 80 hours of paid sick leaveEnjoy additional holidays such as Indigenous Peoples Day and Easter Monday, with paid time offIf you tick all of these boxes and believe you will thrive in this role, we encourage you to apply today!
Manager, Banking Operations
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Banking Advisory Practice helps organizations to develop efficient and effective operations to support strategic business objectives. We support our clients in identifying, quantifying, prioritizing and delivering the changes required to align their operating models to their financial targets and strategic objectives. This approach helps deliver timely improvements in performance and visibility, and control for long-term operating impact. We start with the big picture, before narrowing it to reflect our clients' most pressing concerns, focusing on continuously streamlining operations to unlock value, delivering bottom-line improvements and enhancing quality and service levels. Our Banking Advisory practice are seeking a Manager to strengthen our Banking offering in the Montreal office. We are looking for talented professionals like you, with a proven record for motivating teams and delivering exceptional, meaningful client service. What you will doAs a Manager in our Banking Advisory practice, you will use your strong business acumen and be a key member of a high performing team. You'll be learning from some of the best in the financial services industry and growing your personal skillset by : You will be at the forefront of our payment solutions ecosystem, leveraging your expertise to assess, capture, and translate intricate business issues into well-structured payment solutions. Your proficiency in both operational and technical domains will enable you to develop comprehensive work stream plans that drive impactful change. As a strategic project leader, you will take ownership of defining, orchestrating, and successfully delivering complex projects. Designing, building, launching, optimizing, and expanding full-stack payment solutions that precisely align with business requirements. Cultivate relationships with a diverse group of stakeholders. Serving as a subject matter expert, you will guide a diverse team of technology and project professionals during project implementation. Participate in requirement gathering workshops, you will gain a deep understanding of our clients' business needs. This insight will empower you to tailor functional solutions and product demonstrations that resonate with various stakeholders. In the pre-sales process, you will prepare compelling marketing materials such as presentations and demos to address potential customers' business requirements. Your expertise in showcasing the value of our solutions will drive new business opportunities. What you bring to the role A Bachelors' degree in a related discipline (may include undergraduate or postgraduate degree in Management/Business Administration, Engineering, Business Information/Technology, Finance, Public Administration, Data Sciences and Health Sciences) A minimum of 5 years of experience in c onsulting in banking services (Required). Experience in planning and tracking projects, comfortable to work with executive and C-suite clients and s uperior communication skills . Strong analytical and problem-solving skills with the ability to identify and define problems and develop creative solutions to address client requirements clearly and articulately. Proficient in Microsoft Excel and PowerPoint . Ability to work independently once provided with direction but have an affinity for teamwork and relationship building. Individuals who take deep personal accountability for their work, have a passion for excellence, driven to achieve their full potential and understand the value of building relationships with clients, future clients, their communities, the global firm and each other. Open to learn new things and dive deep into new industries and business functions. This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Senior Manager, Banking Operations
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Banking Advisory Practice helps organizations to develop efficient and effective operations to support strategic business objectives. We support our clients in identifying, quantifying, prioritizing and delivering the changes required to align their operating models to their financial targets and strategic objectives. This approach helps deliver timely improvements in performance and visibility, and control for long-term operating impact. We start with the big picture, before narrowing it to reflect our clients' most pressing concerns, focusing on continuously streamlining operations to unlock value, delivering bottom-line improvements and enhancing quality and service levels. Our Banking Advisory practice are seeking a Senior Manager to strengthen our Banking offering in the Montreal office. We are looking for talented professionals like you, with a proven record for motivating teams and delivering exceptional, meaningful client service. What you will doAs a Senior Manager in our Banking Advisory practice, you will use your strong business acumen and be a key member of a high performing team. You'll be learning from some of the best in the financial services industry and growing your personal skillset by : You will be at the forefront of our payment solutions ecosystem, leveraging your expertise to assess, capture, and translate intricate business issues into well-structured payment solutions. Your proficiency in both operational and technical domains will enable you to develop comprehensive work stream plans that drive impactful change. As a strategic project leader, you will take ownership of defining, orchestrating, and successfully delivering complex projects. Designing, building, launching, optimizing, and expanding full-stack payment solutions that precisely align with business requirements. Cultivate relationships with a diverse group of stakeholders. Serving as a subject matter expert, you will guide a diverse team of technology and project professionals during project implementation. Participate in requirement gathering workshops, you will gain a deep understanding of our clients' business needs. This insight will empower you to tailor functional solutions and product demonstrations that resonate with various stakeholders. In the pre-sales process, you will prepare compelling marketing materials such as presentations and demos to address potential customers' business requirements. Your expertise in showcasing the value of our solutions will drive new business opportunities. What you bring to the role A Bachelors' degree in a related discipline (may include undergraduate or postgraduate degree in Management/Business Administration, Engineering, Business Information/Technology, Finance, Public Administration, Data Sciences and Health Sciences) 8+ years of experience in c onsulting in banking services (Required). Experience in planning and tracking projects, comfortable to work with executive and C-suite clients and s uperior communication skills . Strong analytical and problem-solving skills with the ability to identify and define problems and develop creative solutions to address client requirements clearly and articulately. Proficient in Microsoft Excel and PowerPoint . Ability to work independently once provided with direction but have an affinity for teamwork and relationship building. Individuals who take deep personal accountability for their work, have a passion for excellence, driven to achieve their full potential and understand the value of building relationships with clients, future clients, their communities, the global firm and each other. Open to learn new things and dive deep into new industries and business functions. This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Manager, Data Reporting
Rogers, Toronto, ON
Manager, Data Reporting Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.The Manager, Data Reporting, is an instrumental part of the Enterpise Reporting and Analysis team for Rogers Bank (the "Bank"), a wholly-owned subsidiary of Rogers Communications Inc. The role is ideal for someone interested in joining an iconic Canadian brand with an entrepreneurial environment. The successful candidate will be someone who not only can help drive efficient delivering reporting and analysis across the Bank but can also build and maintain strong partnerships, understand and align activity with our strategic priorities, and influence, empower and engage a team to enable change and drive results.How You'll Succeed: You will lead, support, design, and create powerful reports, dashboards, or analysis using a variety of tools (e.g., Power BI, SQL etc) to help support fact-based decision making.The role will have lots of accountability in delivering and executing with excellence. Support, build and help manage internal data processes where needed. Manage and coordinate requirements from multiple functional stakeholders, providing recurring communication and status updates, and implementing process improvements where needed. Work closely with other cross-functional groups in support of delivering the required data needed to support fact-based decision making. Provide consulting and best practices on the use of the data, participate and represent the Bank Data Analytics team in on-going and new projects within Rogers Bank and/or RCI. We need someone who can... Engage partners - understand the business and anticipate needs; collaborate well Deliver quality - steer robust and meaningful outputs, with agility and attention to detail Interrogate the status quo - challenge existinghabits, ask why, and find a better way Influence and drive change - secure alignment across teams and leadership to ensure we are focusing on the right things, the right way Be enthusiastic - bring new and exciting modernization and superlative innovation to data and reportingWhat you'll have: A love of data and ability to learn about different data sources and subject areas in order to deliver on requirements Access and combine data across multiple sources to uncover insights and support various business initiatives and support ad-hoc requests/questions from executives and other key stakeholders Experience with data visualization and data automation are highly desirable. Strong data story telling capability by designing, developing, and implementing innovative analytical solutions Streamline and automate data procedures within the team to reduce manual process and improve overall efficiency Help manage the repository of all reporting assets including but not limited to developing scripts, documentation, user guides, process maps, etc. Strong written and verbal communication, presentation, client service and technical delivery skills, coupled with a strong interest in further developing and integrating operations with technology skills Strong technical skills in using a variety of tools to query, extract and manipulate data, including tools such as SQL and SAS.Additional experience in visualization tools using languages such as Power BI and Tableau is a must. Solid interpersonal and relationship-building skills and ability to work with cross functional groups to quickly establish credibility internally and to be seen as a partner to the business with deep expertise in analytics and reporting Knowledge of Rogers Communications data and/or banking industry experience is an asset 3 to 5+ years experience in data analytics & insights, data governance, database marketing University degree in business, marketing, finance, math, computer science, data analytics and visualization or related field As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Posting Category/Function: Banking & Analytics Requisition ID: 301129 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Marketing Manager, Data Management, Bank, Banking, Database, Marketing, Data, Finance, Technology
Manager, Credit Performance & Governance
Rogers, Toronto, ON
Manager, Credit Performance & Governance Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.As the Manager of Governance and Controls in Credit Operations, you will undertake a dual-faceted role. Your primary responsibility involves developing, overseeing, and ensuring the effective implementation of governance and control mechanisms within the department, ensuring compliance with both internal and external standards. This will offer you the unique opportunity to shape and define the governance and control framework from its inception. Additionally, you will play a crucial role in guiding business strategy by leveraging advanced analytics tools. Your analysis and insights will be key in informing strategic decisions, ensuring that operational strategies are not only compliant but also data-driven and aligned with evolving market and business trends. This combination of responsibilities positions you as a key player in both maintaining operational integrity and driving strategic innovation within Credit Operations.What You'll Do: Risk Management Framework Development: Lead the creation of a dynamic risk management framework, focusing on establishing, monitoring, and adapting baseline reporting metrics to mitigate risks in line with business and regulatory changes. Advanced Analytics for Decision Making: Utilize tools like SAS/SQL, Python for data-driven strategic decision-making, refining governance and control frameworks. Risk Assessment and Mitigation: Conduct regular assessments to identify and mitigate vulnerabilities within Credit Operations. Benchmarking and Compliance: Regularly update benchmarks for performance and compliance, ensuring alignment with industry best practices and regulatory standards. Policy Oversight and Strategic Liaison: Maintain compliance with credit policies and serve as a crucial link between Credit Collections and other departments. Strategic Integration and Collaboration: Partner with internal and external stakeholders to ensure alignment in policies. Operational Efficiency and Performance Monitoring: Oversee KPI tracking, assessing operational efficiency and the effectiveness of collection strategies, ensuring that strategies are data-driven and aligned with market realities. Training and Continuous Improvement: Lead training initiatives and regularly audit credit processes to identify and implement improvement opportunities. Ad Hoc Support: Provide responsive, expert support for a variety of ad hoc projects and requests. What You'll Bring: Core Skills: A Post-Secondary degree/diploma in Statistics, Math, Business, or a related field. Expertise in SAS/SQL, Python, and proficiency in Microsoft Office and data visualization tools (e.g., Power BI, Tableau). Minimum of 3 years in credit operations or risk management with experience in governance/control frameworks. At least 1 year of management experience in a banking or financial services environment. Strong analytical, problem-solving, and communication skills. Experience in performance analytics and forecasting (3-5 years). Leadership potential with collaborative abilities and strong presentation skills. Solid organizational skills, with attention to detail and the ability to be flexible and adaptable to a changing environment to provide results. Highly motivated and proactive individual, dedicated to follow-up/follow-through with little supervision. Ability to thrive in a fast-paced and rapidly evolving environment. This includes being flexible in response to changing priorities and able to quickly adapt to new challenges and opportunities. Desirable Skills: Experience in predictive modeling and statistical forecast models for credit or marketing. Familiarity with billing platforms (e.g., V21, SGI, Maestro). Experience with Experian's MarketSwitch Optimization software for strategic decision-making and optimization is a plus. As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (012), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Reporting and Analytics & Report Development Requisition ID: 301454 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Compliance, Bank, Banking, Marketing Manager, Developer, Legal, Finance, Marketing, Technology
Vice President Operations
Grant Emblems Limited, Toronto, ON, CA
Company DescriptionCelebrating over 100 years in business, we lead the way in design, development and production of highly customized logos and promotional products. Having our roots in the embroidery business has established our unparalleled ability to engineer logos and promotional products to our clients’ exact standards and specification.We are innovative and creative and with our in-house graphics team and manufacturing facilities, both domestic and abroad, we can create the promotional products that fit our clients’ needs.Integrity is our fundamental principle, and it represents the values we stand by in the name of quality, service, reliability and fair pricing.Job DescriptionThe main duties for the position of Vice President Operations are as follows:1. Set corporate and operational strategy, develop and translate goals and targets down to the departmental level and report back on them up to the executive level2. Identify, hire, mentor and develop managers and staff in the departments under your control to provide a leadership team capable of meeting the ongoing activities and challenges of the company3. Champion the needs of the various departments within the operational and financial framework of the company to meet the company’s overall goals and targets4. Engage in the budget planning process with the President and CFO, and plan, identify and allocate equipment, personnel, material and company expenditures to meet company and customer requirements on a timely basis5. Put into effect existing corporate policies, and create and implement new and improved policies6. Ensure adherence to operational procedures and financial controls7. Oversee the promotion of the company both within Canada and internationally8. Oversee the harmonization of various departments, such as Design, Production, Logistics and Finance9. Conduct key negotiations with partners and clientsEducation and Experience Requirements• Master’s Degree or higher in economics, finance, business or related• 5 to 10 years of senior operations management experience in a similar role• 5 to 10 years of experience and in-depth knowledge of the embroidered and printed emblem industry, including detailed knowledge of embroidery manufacturing and corporate identity, and excellent knowledge of emblem manufacturing processes and materials• 5 to 10 years of experience managing manufacturing of embroidered emblems using either Barudan or Tajima multihead equipment, and supervision of technicians in the creation of dst files for embroidery machines using the Wilcom system• 5 to 10 years of supply chain management experience with particular emphasis in fabrics, backings and threads sourced throughout the world for use in embroidery manufacturing. Experience and positive working relationships with suppliers in China, Pakistan and Taiwan will be of particular interest.• Have the communication skills necessary to meet the requirements and challenges presented in working in a diverse environment with superiors, colleagues, subordinates, suppliers and customers.Job Type: Permanent, full-timeWork hours: 40 hours per weekSalary: CAD $110,000 per annumLanguage of work: EnglishBenefits: 10 days vacation and group Insurance
Manager, Workday Finance
Deloitte,
Job Type:Permanent Reference code:125784 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE. Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. Experience a firm where wellness matters. Experience MyFlex and an agile work environment where work is what you do not where you do it Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals. Build a network of colleagues for life Have an impact that matters through pro bono and significant volunteer opportunities. Be empowered to lead and have impact with clients, our communities and in the office. Be expected to share your ideas and to make them a reality. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. Grow your network and your knowledge by joining one of our many Employee Resource Groups. What will your typical day look like? Our Workday Finance team partners with our Mid-Market or Large Enterprise clients to implement Workday with the objective of improving their business. You will take a lead role in delivering Workday Finance engagements, leading the implementation of key Workday Finance functional areas, while supporting sales pursuits and participating in assigned practice development activities. You partner with our clients on their Workday journeys throughout the project lifecycle from planning to go-live and beyond. You facilitate virtual and in person workshops to gather requirements and feedback. You configure the system, enable processes, develop recommendations, construct creative presentations to convey inventive solutions and points of view. You deploy and support the newly live system implementations, transferring knowledge to client counterparts to enable self-sufficiency and guiding our clients throughout their journey as a trusted advisor. On top of this, you will find yourself part of a team of talented professionals, leaders and innovators in the Workday ecosystem who are passionate about putting the client first and getting to the right answer.About the team We love to help our clients achieve their objectives. The Workday Finance teams have a long history of collaboration and innovation with our clients' CFOs and Finance teams to deliver holistic solutions to their most complex business issues. We understand the real problems affecting businesses today, and take the perspective of the CFO to understand impacts to their teams, technologies, and processes. We draw on our global network of professionals and industry experiences to tailor solutions to our clients' most urgent needs. Whether setting or implementing a vision, developing strategy or the delivery approach, designing the Finance operating model and Workday solution to enable it, improving processes in Large Enterprise Workday engagements or rapidly deploying Launch Projects, we are passionate about helping Finance leaders improve their operations, achieve their business goals, and realize value from their Workday solution.Enough about us, let's talk about you Required: • 4+ years of relevant experience in ERP consulting • Experience with leading 2+ full life cycle Workday implementations or other ERP systems • Experience in implementing various functional areas including: P2P (Procurement, Supplier Accounts), O2C (Customer Management, Customer Accounts, Customer Contracts), R2R (Financial Accounting, Financial Dimension / Chart of Accounts Design), Business Assets, Banking • Ability to juggle multiple projects and priorities • Superior communication skills, both written and verbal • Willingness to travel, when necessary, across North AmericaPreferred: • Workday Finance and reporting certifications not required, but would be considered an asset • Content development experience to support the implementation process and client experience • Team leadership experience would be considered an asset • An analytical mind set and application of analytic and visualization tools • Experience with Excel, Visio and Power Point • Knowledge of the Finance, Procurement, Accounts Payable, Fixed Assets, Accounts Receivable, Revenue Recognition, Professional Services processes, General Ledger • Accounting background, experience, or relevant academic coursework / professional certifications • Bilingual (English and French) would be considered an assetTotal RewardsThe salary range for this position is $84,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Accounts Payable, Accounts Receivable, Accounting, ERP, CPA, Finance, Technology
Manager, Customer Insights & Reporting
BMO, Toronto, ON
Application Deadline: 05/09/2024Address:33 Dundas Street WestThe Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking.The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations.Key AccountabilitiesAnalytic Capabilities & Critical ThinkingUnderstand business KPIs, and relevant drivers and factors that can help reach business objectives.Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect.Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations.Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques.Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance.Design and Delivery of Performance Reporting and DashboardsResponsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality.Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners.Refine design proposals in collaboration with various stakeholders in Personal banking.Apply thoughtful consideration to the best way to present complex materials in a consumable way.Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives.Leadership and Relationship ManagementWork collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design.Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting.Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results.Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization.Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations.Risk ManagementEnsure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvementsCross Functional RelationshipsThis job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders:Managers and Senior Managers of Line of Business including:Analytics Centre of Excellence and all associated teams withinCanadian P & C Product groupsCustomer MarketingNA ChannelsTechnology and OperationsP&C Distribution - Sales & Service Divisions and North American Contact CentresKnowledge & SkillsKnowledgeBS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar.3+ years of applicable experience.Strong foundation in data and analysis.Ability to pull data from multiple sources and formulate comprehensive and actionable reportsStrong analytic and pattern recognition to connect causal factors and form hypotheses.SkillsExpert proficiency in SQL, Excel, PPT.Proficiency in SAS EG coding.Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations.Ability to interact with all levels of end users and technical resources.Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau.Creative problem-solving skillsA 'can-do' attitude and passion for analytics including the insight and value it can provide.Self-motivation and the capacity to work under pressure and tight deadlines.Proven ability to self-check work to ensure results are error-freeAbility to plan, organize and work on multiple tasks simultaneouslyTechnical experience working in analytical software, and business software (Excel, PowerPoint, Word)Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager- (Core FRM) Non Quant
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity KPMG's Financial Risk Management (FRM) professionals help companies manage complex market, regulatory, operational and credit risks by shaping their risk and business strategies to effectively mitigate or take advantage of such exposures and enhance their compliance stance. Backed by deep industry knowledge, our team works with organizations to strengthen their governance and operating models, positioning them to effectively achieve their risk management goals. KPMG's FRM professionals help organizations by addressing complex challenges, creating, and protecting sustainable business value and transforming risk into a strategic advantage. We are looking for a Manager with financial services industry experience or advisory background in financial services risk management. The ideal candidate is a highly motivated professional with excellent leadership, communication, project management, and client management skills. Familiarity with the Canadian and US regulatory landscape in banking, capital markets, and asset management is preferred. What you will doAs a FRM Manager at KPMG you will play a crucial role in helping financial institutions effectively manage their risks, including but not limited to credit risk, liquidity risk, interest rate risk, capital management, arising from their lending, deposits, treasury, and capital market businesses. You will work closely with clients to understand their unique needs and problem statements and provide guidance to address these from both short-term and strategic perspectives. Your expertise will be instrumental in shaping our clients' risk management strategies and ensuring compliance with regulatory requirements. Examples of the engagements you will lead, plan and execute include but are not limited to: Client engagements focusing on Liquidity Risk, Liquidity Regulatory Reporting, Liquidity Stress Testing, Funds Transfer Pricing (FTP), Interest Rate Risk, Capital Adequacy, Capital Management, Resolution and Recovery Planning. Provide clients with gap assessments as well as design and implementation of processes to facilitate asset liability management, funding and liquidity planning, stress testing and capital management. Plan and develop frameworks to assess and analyse client's liquidity positions to identify potential risks and develop liquidity risk management strategies tailored to each client's specific needs. Perform testing and validation of the Liquidity Coverage Ratio (LCR), NSFR, NCCF, liquidity reporting and liquidity stress testing. Perform interest rate risk assessments to evaluate exposure and potential vulnerabilities within the balance sheet using key interest rate risk metrics (i.e., Net Interest Income (NII), Economic Value of Equity (EVE). Provide guidance and expertise to clients in optimizing asset liability management framework and practices to achieve interest rate risk management targets. Evaluate client's capital management process against regulatory requirements and aid in stress testing, capital planning and capital reporting. Provide guidance to clients on streamlining their internal and external reporting processes including workflows, roles and responsibilities, and data sourcing and processing. Perform assessment of a client's liquidity risk metrics, interest rate risk metrics, capital management metrics in alignment with established risk appetites and tolerances. What you bring to the role 5+ years of experience in the financial services industry (lending, treasury, capital markets, operations, compliance, internal audit, etc.). Strong academic background with a Bachelor's or Master's degree in Business, Finance, Commerce, Economics. CFA or FRM designation is a plus. Demonstrated experience leading teams, managing projects and timelines, and the ability to manage a multi-disciplinary team. Experience acting as a lead on communications and issues resolution with senior stakeholders. Advanced knowledge of liquidity management, cash management, asset liability management, cash flow forecasting, funding, interest rate risk, capital adequacy and capital management. Familiarity and working experience with Canadian and US regulations pertaining to liquidity risk, interest rate risk, market risk (OSFI LAR guidelines, OSFI B-12, OSFI CAR guidelines, Fundamental Review of the Trading Book, Credit Valuation Adjustments, Reg YY, OCC heightened standards etc.). Familiarity with the processes, requirements, regulations, and challenges in relation to internal and external risk reporting. Sound understanding of risk data, data integration, data management and governance in the context of Financial Services industry. Keys to your success KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Private Banking Compliance and Operations Manager
BMO, Waterloo, ON
Application Deadline: 05/10/2024Address:20 Erb Street WestWill be working with RCM's to do Compliance and operations for Private Banking, Trust and InvestmentsSupports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure Compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Supports multiple, similar business units with corresponding number of regulators.Assists with the implementation of risk management programs/ frameworks while identifying and minimizing negative impacts to the business.Develops and implements risk mitigation strategies.Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Monitoring to ensure that 1st line jobs are following defined processes and procedures.Develops, documents and maintains business/group procedures updating and obtaining approvals as regulations or the operating environment changes and communicates changes to the business/group & relevant stakeholder groups.Supports the development of measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.Tracks exception/exemption requests and corresponding approvals.Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making presentations, to promote a culture of risk identification and management.Supports the management of 1st LOD program for the business/group in compliance with appropriate principles, standards & direction from the second line of defense groups. Includes developing and promoting program and ensuring the execution of all program components.Works with assigned business/group leaders to implement 1st LOD programs and frameworks, developing and maintaining an in-depth understanding of the applicable regulatory and internal risk management requirements. Interprets and provides advice on the application of the requirements for the business/group.Develops and maintains an understanding of the business/group strategies and objectives, products and services, internal and external stakeholders and business processes as well as the underlying infrastructure to identify and manage implications and risk exposures for the business/group.Identifies, investigates, analyzes, documents & mitigates program risks, taking into account jurisdictional issues, and raises any issues or concerns to senior leaders and other stakeholders.Analyzes the impact and effectiveness of the program through periodic reviews.Recommends adjustments to the overall program, policy or processes within the business/group in accordance with the Risk Appetite Statement, Governance and Corporate Policy.Supports the business/group through internal/external audits or regulatory examinations and assists in development of action plans to resolve any identified issues.Provides support to the development and delivery of training and awareness programs within the business/group to increase awareness of and compliance to risk management requirements.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Registered Investment Sales Representative with the Mutual Fund Dealer's Association.Branch Compliance Officer (BCO) course - in progress or completed.Program Management - Good.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Sr. Manager Operational Risk, Canadian Business Banking
BMO, Toronto, ON
Application Deadline: 03/28/2024Address:33 Dundas Street WestProvides oversight, governance and monitoring of operations to drive consistency and quality ensuring that internal control process are adequate and functional. Develops and implements the integrated roadmap to guide the review, design, development, implementation, and ongoing operation of quality practices and management processes in alignment with established standards. Administers operations governance procedures and maintains strategic alignment to ensure adherence and efficiency.CultureFosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviors in all that they do.Ensures alignment between values and behavior that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Stakeholder and Team ManagementBuilds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Acts as a trusted advisor to assigned business/group.Acts as the prime subject matter expert and build effective relationship with internal/external stakeholders.Ensures alignment between stakeholders.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.May network with industry contacts to gain competitive insights and best practices.Attracts, retains, and enables the career development of top talent.Influences and negotiates.Strategy SupportProvides strategic input into business decisions.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Assists in the development of strategic plans.Helps determine business priorities and best sequence for execution of business/group strategy.Supports and governs the operations governance implementation road map including strategic priorities.Conducts independent analysis and assessment to resolve strategic issues.Operational Risk ManagementIdentifies emerging issues and trends to inform decision-making.Tracks and supports the resolution of issues by coordinating stakeholders in the information chain.Maintains and updates the risk and control matrix for the business.Maintains standards and monitors compliance and effectiveness of operations processes and controls.Support risk assessments for the business unit.Collaborates with stakeholders to identify business requirements and opportunities for improved operations management.Participates in identification of operations governance opportunities and related data/information specifications.Performs assessments and planning to verify that the business requirements are within standards.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Oversees the design, development, and implementation of tools and training required to deliver business results.Defines, implements, and documents quality measures and provides guidance on how policy requirements translate to business processes.Validates and tests changes to technology systems in support of operations governance.Participates in the resolution of operating/technical problems or manages escalation with other BMO technical support groups.Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.Support internal and external audit engagements for the business unit.Regulatory Compliance SupportWork closely with subject matter expert on relevant regulations and policies.Implements, maintains and reviews processes to ensure quality and compliance with Bank and regulatory requirements.Change Management and CommunicationLeads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging and identifies appropriate distribution channels.Analytical and Problem SolvingApplies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed. Qualifications: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, Independent Review - Credit Risk
BMO, Toronto, ON
Application Deadline: 04/04/2024Address:100 King Street WestIf you're looking for your next dream job, consider this one in BMO's ERPM Risk group where every colleague helps protect and grow the bank by providing independent review and oversight of enterprise-wide risks, working together to maintain a risk management framework and fostering a strong risk culture. #ERPMDreamJobsThis position is located in Toronto and offers a hybrid work arrangement with at least 3 days per week on-site and other days remote. Mandate The role of Manager, Independent Review (IR), Credit Risk is a part of the Independent Review function within Capital Risk Management, Enterprise Risk, responsible for providing effective challenge of compliance and/or assessing compliance of Pillar I Advanced Internal Rating Based (AIRB) Approach for Retail and Wholesale Capital Models with regulatory requirements, as set out by the Office of the Superintendent of Financial Institutions Canada (OSFI). Knowledge and Skills a) Knowledge • Undergraduate degree in related discipline: business, quantitative finance, accounting, economics, mathematics/statistics. Strong math and statistic skills preferred. • At least 7 years risk management experience at a financial institution or a consulting firm, in credit risk management, internal audit or regulatory compliance, including Model Development or Model Validation experience for credit risk capital models. • Knowledge of Retail and Wholesale Credit Risk Capital Models • Knowledge of Pillar I AIRB Approach, OSFI's Capital Adequacy Requirements (CAR) Guideline and related Implementation Notes • Knowledge of banking products and their risk characteristics, including Retail and Wholesale Credit Risk products • Knowledge of Corporate Audit processes b) Skills • Strong quantitative skills - Statistics, Maths, Quantitative Finance. • Model Development and Validation experience for capital models (PD, LGD and EAD) preferred. • Excellent analytical skills and attention to detail and accuracy • Excellent communication skills both written and verbal • Excellent time management skills Key Accountabilities A. Conduct Independent Review of Pillar I AIRB Approach for Credit Risk Capital Models (75%) • For Credit Risk Retail and Wholesale AIRB Capital Models, provide effective challenge of regulatory compliance and/or assess regulatory compliance with OSFI's CAR Guideline and related Implementation Notes, including both New Models and Model Modifications. • Participate in the Enterprise Self-Assessment Process (SAP) for compliance with OSFI requirements. • Complete reviews of Capital Models, including Materiality Assessments (Quantitative and Qualitative) and Integration, Operations and Controls (IOC) as set out in the OSFI A-2 Implementation Note Capital Model Assessment Program (CMAP). • Complete and document assigned reviews in accordance with established IR Standard Operating Procedure (SOP) on an annual basis or within timelines required. • Form a view of the status of compliance for Capital Models; identify Findings (gaps to full compliance) and Recommendations (areas for improvement), as well as completion of impact assessments. • Ensure accurate and regular reporting within appropriate issues management systems. • Prepare comprehensive and professionally written results which include Findings and Recommendations for stakeholders and executive audiences. • Maintain effective challenge and compliance assessment supporting documentation in auditable form. • Under the guidance of the Senior Manager and/or Director, undertake other activities, as required. B. Relationship Management (20%): • Interact on a cross-functional basis with 1st, 2nd, and 3rd line stakeholders, while maintaining independence. C. Change and Innovation (5%): • Provide recommendations to support continuous improvement of the Independent Review process to increase the efficiency and to support Lines of Business revenue-generation activities consistent with Ambition 2025. Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, Everyday Banking Program Delivery
BMO, Toronto, ON
Application Deadline: 04/14/2024Address:33 Dundas Street WestWe're focused on building solutions that help our customers make real financial progress with differentiated products, services, offers and experiences and you could be part of it. Drawing from a foundational understanding of customer behaviour and expectations, you will help design, develop, and launch new products and services that deliver leading experiences for our customers and in turn, new revenue for the business. As Manager, Everyday Banking Program Delivery, you will bring a diverse set of solutions to market by leading the end-to-end build in collaboration with a broad cross-functional team. Key Accountabilities:Banking and Product Domain Expertise Understands 'multi-channel' retail banking and how products present opportunities to transform (e.g., industry, customer expectations, regulatory shifts, technology shifts, competitor shifts)Participates in and evaluates customer / consumer insights and channel information, market research and competitive analysis associated with assigned programs, products/servicesRecommends self serve and assisted channel solutions for a portfolio of banking products based on analysis of opportunities, issues and implications for the businessDesigns, develops, and launches new or enhanced products and services end to end through the program delivery lifecycleCustomer Experience (Multi-channel) Leverages a deep understanding of the customer to drive problem definition spaceUnderstands principles of design thinking and how to interpret qualitative and quantitative feedback and how it informs designUses data and design principles within a design system frameworkPrioritizes according to customer needs in design solutionsStrategic Planning Assists in the development of strategic plansIdentifies emerging issues and trends to support decision-makingAble to define goals, the path to achieve goals and the trade-offs implied by those choicesForesees the long-range consequences or implications of different optionsGrooms a 'backlog' with the strategy in mind; can connect work to the broader strategic priorities of the company (LOB strategies; channel strategies)Ability to explain a 'backlog' within a strategic framework; able to defend choices and explain whyTechnical System Depth / Expertise Provides recommendations on products in the context of the delivery lifecycle (e.g., SDLC)Maintains current knowledge of core product systems and enabling technology architecture, including market trends and the evolution of technologyHas a working understanding of the solution design and internal system constraintsProvides specialized consulting, analytical and some technical supportLeading Cross-Functional Teams Able to lead through influence in partnership with stakeholders to drive an outcomeAble to mobilize a team through empowermentBrings a track record of delivery of high-impact product / service experiencesManages vendor relationships and external partnershipsData Driven Decision-Making Monitors key product performance and growth metrics to identify trends and potential actionsUses data to drive prioritization / 'backlog' decisions and able to articulate value to customer and the BankBreaks down strategic problems, and analyses data and information to provide customer experience insights and recommendationsInforms business cases and assists with strategic roadmaps for banking products and services, including project and budget approvalsStakeholder Management Delivers clear, effective communication and takes responsibility for understanding othersFosters co-operation, collaboration, and communication to facilitate consensus and accomplish tasksWorks with partners to smoothly manage and sustain change as new solutions are deliveredRisk Management Able to effectively partner with Corporate Support Areas to effectively manage risk in Waterfall and Agile frameworksChallenges assumptions in risk decisions and ways of workingHelps to define and ensure risk management controls and processes are implementedLeads the definition and implementation of solution requirements to ensure they accurately reflect business requirements and systems functionalityQualifications:Knowledge Prior experience developing and delivering high-impact product / service experiencesPrior business and product management experience including product design, profit/loss, functionality, industry and regulatory requirementsIn-depth retail banking environmental awareness / understanding with a multi-channel lens, particularly digital & emergingUnderstanding of core product systems and enabling technology architecture; the evolution of technology Understanding of principles of design thinking and how to interpret qualitative and quantitative feedback and how it informs design Analytical and financial acumen to develop fact-based business cases and inform decision makingExperience leading and delivering complex projects within tight timelines using both waterfall and agile frameworksStrong external focus with ability to synthesize trends and keep pace in highly changing retail banking businessSkills Strong collaborator who is not afraid to speak up Exceptional communications skills - both written and verbal Drives results Customer-first mindset Ability to influence without direct authority Comfortable with ambiguity Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Operations Specialist
BMO, Calgary, AB
Application Deadline: 04/10/2024Address:401 9th Avenue SW, Suite 1930BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarketsResponsible for support and delivery of operational processes for the Sustainability Advisory and Credit Development Services business units of BMO Radicle. Specialized operations include invoicing and settlement of payments, carbon registry management (including monitoring, tracking and reconciliations) and documentation management. KEY ACCOUNTABILITIES • Management of contracts, including operationalizing service terms • Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner.• Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.• Understands the carbon regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.• Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.• Develops solutions and makes recommendations based on an understanding of the business needs• Checks and reconciles information and documentation to ensure accuracy and completeness. KNOWLEDGE, SKILLS & REQUIREMENTS: • Strong organizational skills and the ability to manage a variety of matters simultaneously • Specific experience in the carbon markets with knowledge and understanding of carbon registries (voluntary and compliance) Location: Calgary, Alberta PRIVACY At BMO Financial Group your privacy is our priority. Our Privacy Code outlines our commitment to you and is designed to comply with applicable Privacy legislation in Canada. To view a copy of the Bank's privacy policy please visit our website at http://www.bmo.com , scroll to the bottom of the page and click on the Privacy link. COMPENSATION & BENEFITS $65,000 - $80,000 CADGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Branch Operations Manager
RBC, Calgary, AB
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Calgary Downtown, 704 branch is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.What will you do? Implement Branch Directors vision and ensure branch is efficiently and effectively managed.Instrumental in managing the daily administrative operations of the branch including approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.Ensure compliance and internal control requirements are met.Branch technology access, setup, and troubleshooting.Managing sales support within the branchWhat do you need to succeed?Must-haveCompletion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)Meticulous attention to detail and excellent time management skillsExceptional written and verbal communication skillsA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsNice-to-haveKnowledge of RBC Dominion Securities systems and procedures, an assetExperience in the securities industry is an assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesJob SkillsAdaptability, Banking Products, Branch Banking, Communication, Cross-Selling, Customer Interactions, Customer Needs, Problem Management, Teller OperationsAdditional Job DetailsAddress:333 7 AVE SW:CALGARYCity:CALGARYCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-01Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Manager, Customer Insights & Reporting
BMO Financial Group, Toronto, ON
Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Data Analytics & Reporting The Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking. The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations. Key Accountabilities Analytic Capabilities & Critical Thinking Understand business KPIs, and relevant drivers and factors that can help reach business objectives. Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect. Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations. Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques. Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance. Design and Delivery of Performance Reporting and Dashboards Responsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality. Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners. Refine design proposals in collaboration with various stakeholders in Personal banking. Apply thoughtful consideration to the best way to present complex materials in a consumable way. Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives. Leadership and Relationship Management Work collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design. Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting. Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results. Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization. Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations. Risk Management Ensure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvements Cross Functional Relationships This job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders: Managers and Senior Managers of Line of Business including: Analytics Centre of Excellence and all associated teams within Canadian P & C Product groups Customer Marketing NA Channels Technology and Operations P&C Distribution - Sales & Service Divisions and North American Contact Centres Knowledge & Skills Knowledge BS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar. 3+ years of applicable experience. Strong foundation in data and analysis. Ability to pull data from multiple sources and formulate comprehensive and actionable reports Strong analytic and pattern recognition to connect causal factors and form hypotheses. Skills Expert proficiency in SQL, Excel, PPT. Proficiency in SAS EG coding. Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations. Ability to interact with all levels of end users and technical resources. Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau. Creative problem-solving skills A can-do attitude and passion for analytics including the insight and value it can provide. Self-motivation and the capacity to work under pressure and tight deadlines. Proven ability to self-check work to ensure results are error-free Ability to plan, organize and work on multiple tasks simultaneously Technical experience working in analytical software, and business software (Excel, PowerPoint, Word) Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Operations Strategy and Governance Lead
BMO Financial Group, Toronto, ON
Application Deadline: 05/05/2024 Address: 250 Yonge Street Job Family Group: Customer Shared Services #B2COperations Develops and maintains an effective internal control framework that defines the ways and methods governance is implemented, managed, and monitored in the B2C Operations Initiatives and Enablement team supporting North American P&BB and Wealth. The governance framework includes policies, guidelines and provides programs, practices and measures to promote transparency, accuracy, consistency across teams. Applies specialized knowledge of risk management, regulatory compliance and internal controls related to business processes and information. Provides operations expertise in the design, development, management and implementation of assigned projects from business case development through to execution. Works across BMO to deliver specific project/program results in alignment with overall group goals. Provides strategic input into business decisions as a trusted advisor. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Acts as a subject matter expert on relevant regulations and policies. Influences and negotiates to achieve business objectives. Identifies emerging issues and trends to inform decision-making. Manages multiple programs/projects simultaneously and resolves conflicting priorities. Assists in the development of strategic plans. Keeps stakeholders informed of messages, recommendations, decisions, process and progress. Defines business requirements for analytics & reporting to ensure data insights inform business decision making. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the development of the communication strategy focusing on positively influencing or changing behaviour. Leads the execution of strategic initiatives; assesses and adapts as needed to ensure quality of execution. Acts as a relationship manager on assigned projects/programs and ensures alignment to overall enterprise and group goals. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Participates in project/program design and provides advice & subject matter expertise to achieve required business results. Conducts analysis required to inform strategic recommendations and considers the big picture when assessing whether or not a course of action is advisable in terms of the group and enterprise goals. Collaborates with internal & external stakeholders to provide business context in the design, develop and implementation of programs & solutions. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance, and addresses any issues. Drives cross business/group coordination and logistical support for the implementation of change. Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders. Works on initiatives with varied complexity, typically involving multiple stakeholders across BMO. Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Qualifications: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Subject matter expertise in required business domain - Expert. Seasoned professional with a combination of education, experience and industry knowledge. Verbal & written communication skills - In-depth / Expert. Analytical and problem solving skills - In-depth / Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert. Able to manage ambiguity. Data driven decision making - In-depth / Expert. Compensation and Benefits: $84,000.00 - $156,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Manager - Enterprise Third-Party Risk Management
BMO, Toronto, ON
Application Deadline: 04/18/2024Address:100 King Street WestBMO is looking for a Manager - Enterprise Third-Party Risk Management (ETPRM) to join our team. This is an individual contributor role. As the Manager - Enterprise Third-Party Risk Management, you will play a pivotal role in establishing and enhancing our third-party risk management frameworks. Reporting to the ETPRM Director, you will lead the charge in 2nd Line monitoring program, quarterly risk reporting and annual board-level reporting, and the development and automation of cutting-edge data visualization and dashboard tools. You will drive the management of third-party risks, ensuring compliance with regulatory bodies such as OSFI, OCC, and FRB, and spearhead initiatives to improve supplier relationship management and issue resolution processes.Key Responsibilities:- Risk Reporting: Oversee the lifecycle of risk reporting from monthly, quarterly monitoring to board-level annual reports, ensuring accuracy, timeliness, and relevance. Your expertise will help senior leadership make informed decisions through comprehensive risk profiles.- Third-Party Risk Management: Develop and manage end-to-end third-party risk processes, including regular issue management and supplier relationship oversight. Your work will ensure that BMO adheres to the highest standards of regulatory compliance and operational integrity.- Innovative Automation: Lead initiatives to automate and streamline risk reporting processes, enhancing efficiency and effectiveness across the board. Your efforts in building and maintaining advanced data-driven reporting tools and dashboards will set new standards in risk management practices.- Strategic Leadership: As a key member of a growing team, you will have the chance to mold the future of third-party risk management at BMO. Your strategic insight and passion for change will be critical in building a robust framework from the ground up.Who You Are:- Experienced in third-party risk management, regulatory compliance, and supplier relationship management, preferably within the banking or financial services industry.- Proficient in data visualization and reporting, with a knack for turning complex data into actionable insights.- A self-starter comfortable navigating ambiguity and building new processes and frameworks, requiring a proactive approach.- Excellent at communication and collaboration, able to work independently and effectively. Professional acumen in presenting and explaining complex risk scenarios is essentialQualifications:- Proven experience in risk management, particularly in third-party risk management, regulatory compliance, issue management and reporting.- Strong analytical and data management skills, with experience in automation and dashboard creation and execution.- Familiarity with North America regulatory landscapes (e.g., OSFI, OCC, FRB) and third-party lifecycle management.- Audit background or similar is considered an asset.- Professional acumen to produce and present detailed reports for decision-making at senior leadership levels.This position is located in Toronto and offers a hybrid work arrangement with at least 2 days per week designated for in-office collaboration, while other days remote.If you're looking for your next dream job, consider this one in BMO's Enterprise Risk Group where every colleague helps protect and grow the bank by providing independent review and oversight of enterprise-wide risks, working together to maintain a risk management framework and fostering a strong risk culture. #ERPMDreamJobsThis opportunity will allow you to work on exciting initiatives within operational non-financial risk with visibility to leaders within our organization. Working within a dynamic team focused on Third-Party Risk Management, and with 1st and 2nd line subject matter experts (SMEs), you will be responsible for supporting the development and maintenance of 2nd line Third-Party risk related reporting, the creation, maintenance and monitoring of risk metrics, and other oversight activities across the Third-Party Risk Management portfolio.Mandate:As part of the 2nd line of defense, this role supports the following primary accountabilities of the Enterprise Third-Party Risk Management Team:Provide input into business decisions as a trusted advisor.Make recommendation to leaders on strategy and new initiatives, seeking understanding of business/group to support recommendations.Support maintenance and oversight of the Third-Party Risk Management Framework and other related requirements used across the enterprise to ensure Third-Party Risks are appropriately identified, assessed, managed, monitored, and reported.Support maintenance of regulatory oversight over Third-Party risk.Responsibilities:Foster a culture aligned to BMO purpose, values and strategy and role model BMO values and behaviors in all that they do.Ensure alignment between values and behavior that foster diversity and inclusion.Regularly connect work to BMO's purpose, set inspirational goals, define clear expected outcome, and ensure clear accountability for follow through.Develop and maintain in-depth knowledge of third-party risk management and applicable legislative/ regulatory requirements and guidance.Performs and/or effectively challenges across various programs including third-party issues & events, 1st Line monitoring & testing activities, and 1st Line reporting metrics.Manage 2nd Line independent monitoring program which includes reporting against various metrics across the third-party lifecycle.Conduct targeted reviews with accompanying analysis for any metrics outside of tolerance and/or with worsening trends.Support with the completion quarterly and annual risk reporting scorecards with accurate data driven insights for internal/external stakeholders.Analyze data and information on a continuous basis to provide insights and recommendations; includes identification of risk impacts for new processes and workflows related to initiatives.Identifies potential risk situations/ impacts and make recommendations or escalates to the team.Develops and maintains TPRM visualizations/dashboards to improve visibility of information and support data driven decision making.Support with the review of new/updated metrics (KRMs, KRIs and risk drivers) and associated thresholds.Support TPRM Committee with materials and minutes, and shared mailbox.Coordinate and monitor the review and sign-off of reporting, where required.Participate in initiatives and recommend opportunities for improved efficiency, effectiveness and/or risk mitigation.Supports team with any ad hoc requests, internal and external examination requests, and projects.Maintain documentation of all 2nd Line TPRM processes and procedures including tools and templates for operational risk programs, as required.Support activities for emerging regulatory developments, and support maintenance effective relationships with regulators.Build effective relationships with internal/external stakeholders.Coordinate the management of databases; ensures alignment and integration of data in adherence with data governance standards.Provide specialized consulting, analytical and technical support.Exercise judgment to identify, diagnose, and solve problems within given rules.Work independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Deep knowledge and experience with segmenting, analyzing, and reporting risk related data.Strong analytical skills to gather relevant information, compare and identify trends, develop conclusions with well-supported recommendations.Experience with compiling and validating materials for updates at senior level forums and/or committeesExperience in report automation and efficiency through visualization tools such as Microsoft PowerBIFamiliar with operational risk management practices and methodologiesFamiliar with financial products and servicesDeep knowledge and technical proficiency gained through extensive education and business experience.Strong communication skills, both verbal and written.Ability to build and foster stakeholder relationships.Excellent analytical and problem-solving skills, with any eye for detail.Experience with TPRM and Sourcing tools, ie: CoupaStrong proficiency with PowerBI, Python, PowerPoint, Excel, and SharePoint.Ability for work on multiple tasks accurately and with attention in fast paced environment.In-depth knowledge of data driven decision making.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.