Overview of salaries statistics of the profession "Customer Service Collections Advisor in Canada"

Surety Account Executive- Vancouver Are you looking for the chance to join an industry leader, working alongside a team of experts in Construction Risk? Got a passion for ongoing learning and continuous improvement, both for your professional development and for operational improvement? This could be your next great career opportunity! The salary range for this position is CAD $85,000 - $144,300. The actual salary will vary based on applicant’s education, experience, skills and abilities, as well as internal equity. Aon also offers you a generous incentive earning opportunity and a comprehensive benefits package. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, are passionate about helping our colleagues and clients succeed. What the day will look like To succeed, you need to be a great teammate working with a local group of risk and insurance professionals supported by a wealth of additional national resources, all dedicated to delivering innovative solutions to business in the construction industry. Delivering continuous excellence in servicing an existing book; Identifying specific client and prospect needs and developing innovative and cost-effective solutions; Developing and nurturing client relationships to ensure, or progress, Aon’s position as risk management advisor of choice; Establishing and maintaining strong relationships with the underwriting community for the ultimate benefit of the client; Manage the clients’ daily bonding needs, including receipt and review of bond requests, facilitate required information exchange between clients and underwriters to secure timely approvals; Lead administrative service functions including bond issuance, modifications, renewals and cancellations, invoicing, collections, file and database management, and other related activities for assigned clients; Reviewing of claims and handling the client expectations around claims handling; Providing the leadership required for development and delivery of surety and industry related presentations/seminars for clients/prospects as required; Monitoring client accounts receivable statements, and collecting outstanding premium owing; Acting as a visible face of Aon within the community, working to consistently prospect and facilitating lead generation activities; Producing new business and assisting in the development of sales and marketing strategies designed to cultivate revenue generation opportunities; Developing new contacts and establishing relationships with prospects that align with the Region’s/Branch’s acknowledged targeted industry or segments; Cross-selling and expanding existing insurance programs with clients; developing and handling client relationships in order to increase sales penetration and cultivate new business opportunities, and; Performing other related duties as assigned. How this opportunity is different Your assigned book of business will support a competitive Salary & Benefit structure that is augmented with a production bonus, not dependent upon it. New business, productions targets will be realistic and inline with those of the larger team. This role can be a starting point to your career at Aon. We support career development and want you to be engaged throughout your career, so when you are ready for new challenges those conversations are available. Skills and experience that will lead to success 3+ years of contract surety underwriting experience is required Construction-specific experience from a program and project specific perspective Excellent interpersonal and communication skills, both verbally and written Customer focused with proven relationship building skills High business acumen and professional presentation skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Meticulous attention to detail, refined organizational skills and the ability to multi-task Proven ability to prioritize competing requirements and deadlines under pressure Must have strong digital literacy and be proficient with the Microsoft Office Package Preferred Experience: 3+ years of contract surety underwriting experience Construction-specific experience from a program and project specific perspective Project specific: consultative and placement experience with infrastructure and/or large projects A consistent track record of business development A level of experience and competence with Contract Surety Education: Post-Secondary degree with specialization in Business commerce and Accounting or a combination of education and equivalent years of industry experience Commitment to professional development including surety courses and certifications (i.e. ASSOCIATESHIP OF CANADIAN SURETY BONDING (ACSB) CIP, FCIP and CAIB are preferable, or working towards How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #li-LK1 2537434

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you'll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You'll DoAs the voice of TD, you'll be passionate about understanding our customers. Whether you're assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you'll help us offer personalized support to our customers whenever they need it. You'll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: •Make people's day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. •Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. •Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. •Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to SucceedWe're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter. •High School Diploma or equivalent • Bilingual: French & English •Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) •Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. •Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). •Flexibility, resiliency, and a positive attitude when responding to challenging situations. •Ability to work both independently and as part of a team. •Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. #LI-NACO #IN-NACO NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Application Deadline: 04/05/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Retail Banking Sales & ServiceUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on borrowing strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups. Works through various channels based on the market needs to deliver the desired customer experience and achieve overall business objectives.May provide training and coaching to junior associates as needed.Probes to understand customer needs and provides advice related to personal banking and borrowing strategies in the best interests of the customer.Manages all transactional outcomes of customer contacts or defers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Performs any required documentation to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking and lending products, practices, and trends and integrates into customer conversations in a professional manner.May research and investigate lending applications, following established processes.Handles customer contacts in an informed, professional, and efficient manner.Integrates marketing promotions and programs into customer conversations, where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Makes credit decisions / recommendations in accordance with sound credit-granting principles and in compliance with Bank Policy & Procedures.Uses authorized credit qualifications as needed to fulfill customer requests.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of personal lending and home financing products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Term Investment Qualified (as required).Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$37 500,00 - $69 500,00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

NCRI is growing stronger and is seeking a Legal Assistant/Paralegal to join our motivated and growing family. Our future colleagues will be team-oriented, performance-driven, and outside-the-box thinkers. The Paralegal has various tasks, including conducting legal research, drafting, and reviewing documents/contracts. Please review the job description attached.Job Description:Work independently within a collection team.The successful candidate should be organized and have excellent typing, time management and communication skills.Responsibilities include preparing collection documents such as demand letters, Statements of Claim, garnishees, and writs of enforcements, communicating with debtors, process servers, and service providers, managing the status of files and updating the client database on collection proceedings.Experience in start to finish collection or debt recovery litigation in a law firm is preferred.The successful candidate must also be a self-starter and able to work independently and efficiently.Reviewing and preparing documents to issue on sales, registration, leases and funding transactions.Preparing documents for completion.Drafting forms and legal documentation.Managing client files on different matters, often with short deadlines.Track and manage property matters, such as registrations, documentation and operating agreements.Performing lease and title reviews and producing full and short form reports for our clients.Assisting legal advisors in the department with various matters.Communicating effectively and confidently with clients.Dealing with requisitions/queries in relation to post completion matters.Completing master schedules for clients, setting out key lease or other information.Assisting with various other tasks as required from time to time.Communicate with customers for all outstanding amountsEstablish a solid professional relationship with customers and educate them on best practicesNegotiate the best payment arrangement to help resolve customers’ billsMaintains a high level of professionalismContact past due customers by phone, request payment & negotiate appropriate payment arrangements, Send correspondence to delinquent/collection customersUpdate customer account information with e.g. commitments to pay, amounts & dates, collection call updates. Document call activity detailsHandle objections & excusesPerform to regulatory standards and best practice on collectionsAchieve individual collection targets, to meet Department and Company goalsWe offer:Competitive base pay, competitive insurance coverage, incentives, paid training and breaksOutstanding referral bonus programFun perks: Holiday events, food days, giveaways, prizes, themed events and more!Skills and Qualification;Must be a graduateMust have the experience with Collection Agency or Debt Recovery Company.At least 3 years previous legal Assistant experience. Ability to file 8 claims/judgement per day. A high level of attention to detail and an organized, methodical approach.Understanding that some work outside contracted hours may be required to ensure client demands are met Flexible, with the ability to adapt to change and new practices.Ability to remain calm under pressure and find solutions.Ability to work in a fast-paced environment.Good organizational skills to ensure that the tasks are effectively scheduled within working time available, and that urgent work is completed and returned within the specified (sometimes short) timescales.Excellent communication skills.Ability to deliver a superb client service.Offer of employment are subject to background checks, including credit checks if required on certain client programsNCRi welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the all aspects of the selection process.

Description Senior Medical Director - Oncology Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we’re able to create a place where everyone feels like they belong. Job responsibilities Provides medical oversight of assigned clinical studies in the duty as a medical monitor. Often serves as primary medical contact for customers for assigned clinical studies. Provides medical input and oversight in support of the Drug Safety and Pharmacovigilance department. Responsible for protocol design and development, upon request. Provides input into protocol amendments. Develops and delivers project-specific and therapeutic training to project team members and clinical site staff; provides training to customer staff as needed. Provides medical and therapeutic input to Study Start Up, Feasibility, and Subject Identification efforts. This activity includes, but is not limited to, review of Informed Consent Templates and Subject-Facing Materials, and input into site feasibility evaluations. Provides medical input into data collection tools, monitoring plans, and review and analysis plans. Provides oversight to assigned Medical Scientist staff and Medical Director colleagues to review clinical data. Presents identified trends and issues, and mitigation strategies, to customers and project team members to minimize risks to subject safety or integrity of study data. Provides after-hours coverage for clinical studies. Adheres to all enterprise policies, work instructions, standard operating procedures, and project plans. Adheres to customer policies and standard operating procedures, as required in project plans. Maintains in-depth knowledge of FDA and worldwide drug development regulations and national and ICH Good Clinical Practice (GCP) guidelines. Leads medical responses to Requests for Proposals (RFPs) and Bid Defense Meetings (BDMs). May support Requests for Information (RFIs). Contributes to the development of product/clinical development plans, and collaborates with customer and internal colleagues regarding other reports, applications, and regulatory submissions. Locates and engages external experts/consultants/advisors as necessary. Represents the Company at scientific and industry meetings. May publish scientific or industry-related articles in industry journals, as requested. Mentors staff to ensure an appropriate level of understanding regarding sound treatment and research principles of specific therapeutic area. Ensures project teams consistently operate in compliance with such principles. Assumes line management duties as needed. Qualifications What we’re looking for Doctorate degree in medicine and significant clinical experience in the practice of medicine in specific therapeutic area. Significant clinical research and demonstrated leadership experience. A strong understanding of the use of medical terminology and of drug-names in multiple nations and environments. Experience working in matrix teams required. Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail. Effective organizational and interpersonal skills, communication and language skills, and group presentation skills. Above average attention to detail, accuracy, organizational, interpersonal, and team-oriented skills. Ability to handle multiple priorities to meet deadlines in a dynamic environment is essential. Ability to be customer-focused and have a disciplined approach to work is critical. Fluency in written and spoken English is essential. Travel up to 25% may be required. Must demonstrate effective leadership of other medical or clinical research colleagues and proficiency with data review activities and use of various technologies utilized to display data (e.g., listings, patient profiles, databases and systems, and/or data visualization tools). Get to know Syneos HealthOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health Additional Information:Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Application Deadline: 04/25/2024Address:3225 St-Martin Ouest BlvdProvides exceptional, daily operational service support to grow the Bank's market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are identified and closed or referred during client service interactions. Typically meets client service needs through a pooled call center environment or a dedicated one-on-one relationship with sensitive, complex and/or top tiered clients.Reviews similar activities of other clients in the same industry, providing assistance and guidance relative to industry best practices.May be able to apply interest adjustments based on limits.Ensures that tickets are resolved and closed as per the client's expectations and to their satisfaction.Demonstrates an in-depth understanding of product and service , by providing needed information or directing clients to the appropriate source.Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.Gathers and formats data into regular and ad-hoc reports, and dashboards.Participates in audit and customer issues resolution, correct irregularities escalate as per established procedures.Identifies process improvement opportunities for better efficiency in meeting the needs of current clients.Shares any information with Management received while conducting client service business that would indicate a risk or an opportunity to the Bank.Provides input into the planning and implementation of operational programs.Actively listens to clients' concerns and diagnoses clients' service needs.Facilitates timely client problem-resolution, engages cross-functional representatives or groups as appropriate.Responds to client concerns in a professional manner to convey ownership, competence, respect for the client relationship.Accurately documents client requests using the group's tracking systems.Facilitates action to close gaps between client expectations and client experiences in the performance of the Bank and its products.Applies consistent and timely follow ups to demonstrate a commitment to customer satisfaction and high standards of responsiveness.Serves as an advocate for individual clients and escalating issues as necessary to facilitate the timely resolution of service problems.Supports the development of tailored messaging, which may include writing, editing and distributing communications.Tracks collection of client service feesCollaborates with internal and external stakeholders in order to deliver on business objectives.Executes work to deliver timely, accurate, and efficient service.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center Representative (English & French), you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.What this role brings to you:The possibility of being part of a dynamic team and cultureThe opportunity to have a rewarding career with various prospects for career advancement across different functions and teamsA great benefit package for full-time colleagues (including medical, vision and dental)An amazing colleague discount on all JYSK products What you bring to the role:Able to maintain a positive attitude while working under pressureStrong problem-solving abilitiesAt least one year of experience in a customer service environmentHigh school diploma or equivalentIf this sounds like an opportunity for you, come join JYSK and experience it for yourself!JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process. QualificationsCompensation: Generally, the hiring range for this position is $19.00 to $21.00 per hour. Job Location

Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world's leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center Representative (English & French), you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.What this role brings to you:The possibility of being part of a dynamic team and cultureThe opportunity to have a rewarding career with various prospects for career advancement across different functions and teamsA great benefit package for full-time colleagues (including medical, vision and dental)An amazing colleague discount on all JYSK products What you bring to the role:Able to maintain a positive attitude while working under pressureStrong problem-solving abilitiesAt least one year of experience in a customer service environmentHigh school diploma or equivalentIf this sounds like an opportunity for you, come join JYSK and experience it for yourself!JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.QualificationsCompensation: Generally, the hiring range for this position is $19.00 to $21.00 per hour.

Job Type:Co-op/Intern Work Model:Hybrid Reference code:126173 Primary Location:Toronto, ON All Available Locations:Vancouver, BC; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters.The Discovery team is a leading provider of electronic discovery services in Canada and provides end-to-end solutions to clients. Join us to challenge yourself by being part of domestic and international investigations!What will your typical day look like?Computer Forensics engagements include complex domestic and international investigations pertaining to litigation, corporate fraud, class action lawsuits and regulatory matters, to name but a few. On a typical day, you will be working closely with Discovery Forensics team in a support role that includes: • Data collection and preservation, • Recovering and analyzing electronically stored information, • Support digital evidence preservation, chain of custody protocols and forensic analysis, • Maintaining case management systems and workflows, • Preparing and packaging data for eDiscovery production to clients, • Compiling, normalizing and analyzing electronic data for investigation and litigation purposes. • Ongoing communication of results and work product to team members for review.About the teamWith the proliferation of electronic data, companies are finding it increasingly difficult to identify the documents required to comply with regulatory requests, conduct investigations or resolve business disputes. As a leading provider of electronic discovery services in Canada, the Discovery team offers a full end-to-end solution for clients, from the collection, through document review, to the final production of documents. We work on a variety of matters, including: • Civil litigation • Class actions • Competition Bureau inquiries, including responses to Requests For Information (RFI) and Supplemental Information Requests (SIR) • Diligence • Freedom of Information Requests for government and quasi-governmental organizations • Fraud investigations and misappropriations of funds • Technology abuse contravening internal companies acceptable use policies • Cyber-crime investigation • Cyber-breach of network systems internal and externalPermanent Analysts within Financial Advisory join our Quick Start development program. Through Quick Start, analysts receive up-front training covering key topics from across our Financial Advisory practice, including advisory and technical skills, quality/risk processes, engagement lifecycle, and project management principles. Once the training is complete, our analysts are deployed on client engagements, proposals, and strategic initiatives. A CPA stream is available for analysts who need to obtain working hours for their designation. The objective of our Quick Start program is to provide analysts with exposure to a broad range of engagements, projects, and initiatives from across all service lines within our Financial Advisory practice. By developing core skills across multiple dimensions, the program aims to assist our analysts in building their careers as future advisors and agile leaders. Enough about us, let's talk about youIn this role, the expected qualifications are:• Working towards completing a post-secondary degree or diploma in any of the following disciplines (or equivalent): Computer science, Information technology, Information systems, Business Intelligence, Computer security and investigations, Cyber Fraud or Cyber Investigations • Excellent verbal and written communication skills in English (French would be an asset) • Excellent customer service demeanor in a professional environment • Strong interpersonal skills and ability to work as a team • The ability to elaborate innovative solutions and possess strong analytical and problem-solving skills • Willingness and ability to travel locally as required (25%)Total RewardsThe salary range for this position is $47,000.00 - $61,000.00, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be. Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yours Apply byMay 12, 2024, at 11:59 PM EST.To be considered, you must submit your cover letter, resume and unofficial transcript in ONE PDF document At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Law, Computer Forensics, Financial Analyst, Business Intelligence, CPA, Legal, Security, Finance, Technology

BuildingExpert’s energy efficiency division offers a large variety of programs and services across Canada; including The Canada Greener Homes Initiative. We are currently looking for NRCan Registered Energy Advisors (REA) in several provinces. (Nava-Scotia & New-Brunswick Join BuildingExpert and propel your professional development within a dynamic team that treats people like humans! BuildingExpert has building science at heart and wants to have a direct impact on the environment!As an Energy Advisor at BuildingExpert, you will play a pivotal role in assisting our clients in making informed decisions about their energy consumption and efficiency. Your expertise will help them optimize their energy usage, reduce costs, and contribute to a more sustainable future. Your responsibilities will include:Conducting home energy audits and assessmentsIdentifying opportunities for energy efficiency improvements and recommending solutionsModeling the energy audits using HOT2000 To succeed in this role, we are looking for candidates with the following qualifications:A University/College degree in Environmental Science, Sustainability, Building Inspection, Architecture, Engineering, or related fields (or equivalent work experience).Basic computer skills including an ability to learn new IT tools.A valid driver's license and access to a vehicle.A good physical condition (ability to install blower door equipment, inspection in attic spaces/crawl spaces).Excellent communication and interpersonal skills to effectively engage with clients and team members.Ability to analyze data and prepare detailed energy reports and recommendations.Proactive, meticulous and well-organized. Why choose Buildingexpert (BE)?Customer service support: We confirm client eligibility for the REA and we have various marketing techniques in place to increase program demand and awareness. We manage customer service tasks for the REA including payment and answering any technical questions. We can also book and manage your schedule which includes an appointment confirmation 48hrs in advance.Administrative support: We submit draft files and send reports to clientsQuality Assurance support: An available Quality Assurance Specialist performing regular quality assurance verifications on your files with constructive feedback. These essential feedbacks are meant to improve REA’S quality and efficiency in completing the audits.H2K technical support: We have HOT2000 experts ready to assist the REA in modelling audits.Tools to improve your efficiency:Modeling application which automatically models mechanical systems (eg. Heat pump with AHRI number).Quality assistant applications: Quickly scans H2K file for any errors with solutions. The application helps produce very high-quality energy audits.Available in the near future: a tablet with an automized data collection form.Training support: We have developed and offer a specialized training in modeling H2K files, as well as a field audit training including MURB (multi-unit residential buildings) evaluations.Buildingexpert offers a high level of support with administrative tasks to let the REA focus on conducting home energy audits and assessments. BuildingExpert also offers a competitive remuneration (paid per completed audit), a flexible schedule and a work environment with strong human values. We look forward to receiving your applications and meeting potential candidates who share our vision of creating a sustainable and energy-efficient world. Please send applications to [email protected]

Inbound Remote customer service Support program manager and/or project leads in the program.Prepare agendas, create meeting minutes, track follow ups and action items, update project plans, issues logs, and other key project deliverables.Data Collection, Analysis and Research –data collection and specific research associated with projects or program.This research could involve following up with project team members to obtain more information about issues, risks and change requests.

Are you an experienced personal lines advisor proficient with home, condo, vacant homes, and strata policies? Do your responsibilities include: new business quotations, renewals, marketing and remarketing of policies via Aviva, Intact and Wawanesa (just to name a few)? Are you experienced with EPIC or other BMS? Are you looking to be a part of one of the fastest growing brokerages in BC? Are you nodding? This role might just be the role you are looking for! ABOUT OUR CLIENT Our client is an affiliate of an established Insurance broker servicing the Vancouver community for over a century! With a location in the heart of the city, they provide a variety of comprehensive Insurance products to their clients. From Personal Lines of Insurance to Commercial Lines of Insurance and everything in between including all types of Life Insurance; including group benefit plans, disability, and critical illness insurance. ABOUT THE OPPORTUNITY Reporting to the Owner, The Personal Lines Team Lead will play an integral role in ensuring that customer inquiries (inbound as well as outbound inquiries) pertaining to their Personal Insurance needs. The primary function of your role will be focused on Personal Lines of Insurance - Home Insurance, Vacant Policies, Renters Insurance (just to name a few) and assisting the Auto Team as needed. This role is based out of their Vancouver office and you will be working in a fast-paced environment alongside some of the most knowledgeable insurance brokers in BC. ABOUT THE POSITION As the Personal Lines Team Lead, you will be responsible for (but not limited to): Assisting walk in, telephone and electronic prospective clients regarding Personal Lines Insurance - Home Insurance, Vacant Policies, Renters Insurance (just to name a few). Train and mentor staff on all things personal lines Take part in management meetings when required Evaluating the insurance needs of clients and prospects (ensuring no gaps or lapses in coverage). Regularly follow-up with all prospects. Proactively contacting insureds regarding renewal increases and remarketing policies as necessary. Calculating premiums and rates; apply payments and/or refunds Completing the binding, invoicing, premium collection, and file documentation of assigned accounts. Efficiently and accurately underwriting new and renewal business accordingly to company or program guidelines. Consistently providing a high level of customer service in a prompt, courteous, and professional manner. THE REQUIREMENTS Hold a Level 2 Insurance Broker license in British Columbia. Have at least 3 to 5 years of experience in the insurance industry with a minimum of 3 years as a Personal Lines Broker. Portal experience - using Intact, Aviva, Wawanesa, Premier, CanSure etc. Creative thinker - Problem solver. Familiarity with EPIC is a huge asset Past leadership experience is an asset COMPENSATION $60,000 to $70,000+ per annum. (based on experience) + commissions. Comprehensive benefits package. 2 weeks’ vacation to start (negotiable) Hybrid work is a possibility for this role Career growth and advancement. Mentorship and support. Future opportunities and training in other areas of insurance available for qualified individuals HOW TO APPLY Please apply directly to this posting with the most recent version of your resume. If you would like to speak with us regarding this position, please contact Donal Byrne at: 604 689 8687 ext. 205 or email [email protected]. To learn more about our open positions, visit us at impactrecruitment.ca. ABOUT IMPACT RECRUITMENT Specializing in a wide variety of industries and verticals, Impact Recruitment is passionate about matching exceptional talent with exciting new opportunities across Canada. For job seekers, we offer a dedicated approach to finding the right opportunity for your career growth. The Certified Candidate system by Impact Recruitment is designed to ensure your next career move is the right one. We take the time to thoroughly understand your technical abilities, your career goals, and you. Become a Certified Candidate and enjoy a better recruitment experience with Impact. Learn more at impactrecruitment.ca. Privacy and confidentiality are important to us; as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. While we will only be considering qualified applicants for this position, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityOur Edmonton office is looking for a Senior Consultant/Manager to join the SR&ED and Government Incentives team and own the following responsibilities:Lead and support SR&ED client engagements focusing on the manufacturing, natural resources and clean technology/environmental industries, while also collaborating with BDO SR&ED industry teams across the countryEngage and maintain relationships with clients becoming a trusted and influential advisor, providing exceptional customer service to the firm's clients, by providing timely and responsive consulting servicesExamine client operations and processes through interviewing of technical and financial personnel to determine eligibility for various grants, tax credits and funding programs. Through this process, you will develop the appropriate funding methodology to maximize tax incentives available to each clientEffectively communicate with team members regarding progress updates and issues on an ongoing basisProvide clients with professional and timely advice related to documentation, and its compliance with SR&ED program requirementsGather internal and external client resources utilization, and assist with costing activities that are corresponding with technical descriptionsAssist and guide clients during technical reviews with the CRAHow do we define success for your role?You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and CollaborationYou understand your clients’ industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality workYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops, retains and attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional developmentYour experience and educationYou have a University degree and/or strong technical expertise in a specific field of science and engineering (B.Sc., M.Sc. or PhD)You are a recognized subject matter expert and have 2+ years of SR&ED experienceYou have excellent technical writing skills, as well as strong editorial capabilitiesYou value teamwork, client service, and quality in detailed workYou display strong problem solving, analytical, and communication skillsWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2023. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role. Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityOur Winnipeg office is looking for a Senior Consultant/Manager to join the SR&ED and Government Incentives team and own the following responsibilities:Lead and support SR&ED client engagements focusing on the manufacturing, natural resources and clean technology/environmental industries, while also collaborating with BDO SR&ED industry teams across the countryEngage and maintain relationships with clients becoming a trusted and influential advisor, providing exceptional customer service to the firm's clients, by providing timely and responsive consulting servicesExamine client operations and processes through interviewing of technical and financial personnel to determine eligibility for various grants, tax credits and funding programs. Through this process, you will develop the appropriate funding methodology to maximize tax incentives available to each clientEffectively communicate with team members regarding progress updates and issues on an ongoing basisProvide clients with professional and timely advice related to documentation, and its compliance with SR&ED program requirementsGather internal and external client resources utilization, and assist with costing activities that are corresponding with technical descriptionsAssist and guide clients during technical reviews with the CRAHow do we define success for your role?You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and CollaborationYou understand your clients’ industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality workYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops, retains and attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional developmentYour experience and educationYou have a University degree and/or strong technical expertise in a specific field of science and engineering (B.Sc., M.Sc. or PhD)You are a recognized subject matter expert and have 2+ years of SR&ED experienceYou have excellent technical writing skills, as well as strong editorial capabilitiesYou value teamwork, client service, and quality in detailed workYou display strong problem solving, analytical, and communication skillsWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2023. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role. Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.

Do you have your Level 2 insurance designation and are experienced in Personal Lines Insurance products (Home, Condo, Tenants, etc.)? Are you looking for a new opportunity in a small brokerage with a historical presence in its community? Then read on! ABOUT OUR CLIENT Our client is a local family owned brokerage and has been an independent brokerage for over 100 years, servicing both personal and diverse commercial insurance needs. ABOUT THE POSITION Analyzing client coverages and exposures to provide expert advice. Proactively contacting insureds regarding renewal increases and remarket as necessary. Consistently providing a high level of customer service in a prompt, courteous, and professional manner. Efficiently and accurately underwriting new and renewal business. Processing policy renewals, endorsements, and cancellations in accordance with established office procedures and best practices. Calculating premiums and rates; apply payments and/or refunds. Completing the binding, invoicing, premium collection, and file documentation of assigned accounts. THE REQUIREMENTS Hold a Level 2 insurance License Have 1+ years of experience in Personal Lines Insurance Broker portal experience (Intact, Aviva, Wawanesa, Economical, etc.) Familiarity with EPIC and/or The Agency Manager (TAM) is an asset. Strong communication skills and the ability to work well independently. Able to work 10 am to 6 pm or 9 am to 5pm, including rotating Saturdays must be able to work in office COMPENSATION $45k to $75k in annual base salary depending on experience Opportunities to grow into commercial lines in the future Free parking Extended benefits including Health and Dental, LTD HOW TO APPLY Please apply directly to this posting with the most recent version of your resume. If you would like to speak with us regarding this position, please contact Donal Byrne at 604-689-8687 ext. 205 or email at [email protected]. To learn more about our open positions, visit us at impactrecruitment.ca. ABOUT IMPACT RECRUITMENT Specializing in a wide variety of industries and verticals, Impact Recruitment is passionate about matching exceptional talent with exciting new opportunities across North America. For job seekers, we offer a dedicated approach to finding the right opportunity for your career growth. The Certified Candidate system by Impact Recruitment is designed to ensure your next career move is the right one. We take the time to thoroughly understand your technical abilities, your career goals, and you. Become a Certified Candidate and enjoy a better recruitment experience with Impact. Learn more at impactrecruitment.ca. Privacy and confidentiality are important to us; as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. While we will only be considering qualified applicants for this position, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityBDO Digital is looking for a Ceridian Dayforce Talent Implementation Consultant to join our Dayforce practice, with the ability to work remotely from anywhere in Canada. The individual will own the following responsibilities:Act as a trusted advisor to external clients and BDO project teams in implementing Ceridian Dayforce TalentLead all phases of the Dayforce implementation including Discovery, Configuration, Testing, Go-live and Post Go-LiveCollect, document & validate client functional requirements, mapping to Dayforce functionalityConfigure Ceridian Dayforce to meet client functional requirementsProvide internal status updates, noting issues/risks with recommended resolution to GreenImplement Organizational Readiness best practices in preparation for rolloutTrain client staff for them to capably perform day-to-day activitiesManage multiple client/project engagements simultaneously Identify best practices/lessons learned & document/share internally & with CeridianComplete new release training as needed & be our expert on Ceridian DayforceHow do we define success for your role? You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and CollaborationYou understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high quality workYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops, retains & attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional development.Your experience and education2+ years of Ceridian Dayforce Human Capital Management (HCM) implementation experience, with a focus on Dayforce Talent functionalityUnderstanding of common Payroll and Human Capital Management (HCM) business practices Business process mapping experienceRelationship management & consulting acumen - asking the right question to design the right solutionLeading and facilitating client workshops and sessionsManaging multiple implementations/engaging w clients at the same time Ceridian certification is an assetChange Management experience is an assetUnderstanding & developing relational databases & SQL is an asset Self-motivated, articulate & able to engage audiencesExcellent organization, communication & collaboration skillsAbility and willingness to travel to customer sites as neededWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityBDO Digital is looking for a Ceridian Dayforce Core HR Implementation Consultant to join our Dayforce practice, with the ability to work remotely from anywhere in Canada. The individual will own the following responsibilities:Act as a trusted advisor to external clients and BDO project teams in implementing Ceridian Dayforce Core HRLead all phases of the Dayforce implementation including Discovery, Configuration, Testing, Go-live and Post Go-LiveCollect, document & validate client functional requirements, mapping to Dayforce functionalityConfigure Ceridian Dayforce to meet client functional requirementsProvide internal status updates, noting issues/risks with recommended resolution to GreenImplement Organizational Readiness best practices in preparation for rolloutTrain client staff for them to capably perform day-to-day activitiesManage multiple client/project engagements simultaneously Identify best practices/lessons learned & document/share internally & with CeridianComplete new release training as needed & be our expert on Ceridian DayforceHow do we define success for your role? You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and CollaborationYou understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high quality workYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops, retains & attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional development.Your experience and education2+ years of Ceridian Dayforce Human Capital Management (HCM) implementation experience, with a focus on Dayforce Core HR functionalityUnderstanding of common Payroll and Human Capital Management (HCM) business practices Business process mapping experienceRelationship management & consulting acumen - asking the right question to design the right solutionLeading and facilitating client workshops and sessionsManaging multiple implementations/engaging w clients at the same time Ceridian certification is an assetChange Management experience is an assetUnderstanding & developing relational databases & SQL is an asset Self-motivated, articulate & able to engage audiencesExcellent organization, communication & collaboration skillsAbility and willingness to travel to customer sites as neededWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityBDO Digital is looking for a Ceridian Dayforce Payroll Implementation Consultant to join our People Experience team, with the ability to work remotely from anywhere in Canada. The individual will own the following responsibilities:Act as a trusted advisor to external clients and BDO project teams in implementing Ceridian Dayforce PayrollLead all phases of the Dayforce implementation including Discovery, Configuration, Testing, Go-live and Post Go-LiveCollect, document & validate client functional requirements, mapping to Dayforce functionalityConfigure Ceridian Dayforce to meet client functional requirementsProvide internal status updates, noting issues/risks with recommended resolution to GreenImplement Organizational Readiness best practices in preparation for rolloutTrain client staff for them to capably perform day-to-day activitiesManage multiple client/project engagements simultaneously Identify best practices/lessons learned & document/share internally & with CeridianComplete new release training as needed & be our expert on Ceridian DayforceHow do we define success for your role? You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and CollaborationYou understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high quality workYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops, retains & attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional development.Your experience and education2+ years of Ceridian Dayforce Human Capital Management (HCM) implementation experience, with a focus on Dayforce Payroll functionalityUnderstanding of common Payroll and Human Capital Management (HCM) business practices Business process mapping experienceRelationship management & consulting acumen - asking the right question to design the right solutionLeading and facilitating client workshops and sessionsManaging multiple implementations/engaging w clients at the same time Ceridian certification is an assetChange Management experience is an assetUnderstanding & developing relational databases & SQL is an asset Self-motivated, articulate & able to engage audiencesExcellent organization, communication & collaboration skillsAbility and willingness to travel to customer sites as neededWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page. #LI-MM1

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityBDO Lixar is looking for a Ceridian Dayforce WFM Implementation Consultant to join our People Experience team, with the ability to work remotely from anywhere in Canada. The individual will own the following responsibilities:Act as a trusted advisor to external clients and BDO project teams in implementing Ceridian Dayforce WFMLead all phases of the Dayforce implementation including Discovery, Configuration, Testing, Go-live and Post Go-LiveCollect, document & validate client functional requirements, mapping to Dayforce functionalityConfigure Ceridian Dayforce to meet client functional requirementsProvide internal status updates, noting issues/risks with recommended resolution to GreenImplement Organizational Readiness best practices in preparation for rolloutTrain client staff for them to capably perform day-to-day activitiesManage multiple client/project engagements simultaneously Identify best practices/lessons learned & document/share internally & with CeridianComplete new release training as needed & be our expert on Ceridian DayforceHow do we define success for your role? You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and CollaborationYou understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high quality workYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops, retains & attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional development.Your experience and education2+ years of Ceridian Dayforce Human Capital Management (HCM) implementation experience, with a focus on Dayforce Workforce Management (WFM) functionalityUnderstanding of common Payroll and Human Capital Management (HCM) business practices Business process mapping experienceRelationship management & consulting acumen - asking the right question to design the right solutionLeading and facilitating client workshops and sessionsManaging multiple implementations/engaging w clients at the same time Ceridian certification is an assetChange Management experience is an assetUnderstanding & developing relational databases & SQL is an asset Self-motivated, articulate & able to engage audiencesExcellent organization, communication & collaboration skillsAbility and willingness to travel to customer sites as neededWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page. #LI-MM1

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityOur Calgary office is looking for a Senior Consultant/Manager to join the SR&ED and Government Incentives team and own the following responsibilities:Lead and support SR&ED client engagements focusing on the manufacturing, natural resources and clean technology/environmental industries, while also collaborating with BDO SR&ED industry teams across the countryEngage and maintain relationships with clients becoming a trusted and influential advisor, providing exceptional customer service to the firm's clients, by providing timely and responsive consulting servicesExamine client operations and processes through interviewing of technical and financial personnel to determine eligibility for various grants, tax credits and funding programs. Through this process, you will develop the appropriate funding methodology to maximize tax incentives available to each clientEffectively communicate with team members regarding progress updates and issues on an ongoing basisProvide clients with professional and timely advice related to documentation, and its compliance with SR&ED program requirementsGather internal and external client resources utilization, and assist with costing activities that are corresponding with technical descriptionsAssist and guide clients during technical reviews with the CRAHow do we define success for your role?You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and CollaborationYou understand your clients’ industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality workYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops, retains and attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional developmentYour experience and educationYou have a University degree and/or strong technical expertise in a specific field of science and engineering (B.Sc., M.Sc. or PhD)You are a recognized subject matter expert and have 2+ years of SR&ED experienceYou have excellent technical writing skills, as well as strong editorial capabilitiesYou value teamwork, client service, and quality in detailed workYou display strong problem solving, analytical, and communication skillsWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2023. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role. Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.