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Operation Supervisor
McDonald's, Airdrie, AB
Operation Supervisor (McDonald's experience is a must)We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.This position includes a competitive remuneration package commensurate with experience.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
Operation Supervisor
McDonald's, Calgary, AB
Operation Supervisor (McDonald's experience is a must)We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.This position includes a competitive remuneration package commensurate with experience.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
Market Area Supervisor
McDonald's, Corner Brook, NL
Market Area SupervisorWe are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes negotiable Salary depending on years of service, Quarterly bonus, discounts, incentives, and recognition perksCompany vehiclePaid cell phone packageHealth and Dental BenefitsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.This position includes a competitive remuneration package commensurate with experience.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
Shift Supervisor
McDonald's, Oromocto, NB
Shift Supervisor/Manager We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobWe are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world's best Quick Service Restaurant experienceMaintaining a safe, secure, and sanitary environment for your guests, your team, and yourselfManaging and leading a team Crew MembersUpholding our renowned cleanliness methodologyYour vibe and experienceWhile previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests. About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Shift supervisor
McDonald's, Boucherville, QC
Shift supervisor - 18$Extra 3$/h for night shift.We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobShift supervisor / Shift leader :The shift supervisor is responsible for a team of 4 to 10 people.He is responsible for the staff, the property of the restaurant, the quality of service.His objective is to maximize the profits of the restaurant during his shift by implementing the brand's strategies.The shift manager also has a direct responsibility for compliance with food hygiene measures.Benefits of working with us:Paid trainingSalary according to experienceFree uniformInsurance program after three months.50% off your meals at McDonald's restaurants in Canada$2 bonus full time 35 hoursSeveral benefits and discount program with partners*Experience in a restaurant: an assetYour vibe and experienceWhile previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests. About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Shift Supervisor
McDonald's, Saint Stephen, NB
Shift Supervisor/Manager We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobWe are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world's best Quick Service Restaurant experienceMaintaining a safe, secure, and sanitary environment for your guests, your team, and yourselfManaging and leading a team Crew MembersUpholding our renowned cleanliness methodologyYour vibe and experienceWhile previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests. About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Shift supervisor
McDonald's, Beloeil, QC
Shift supervisor - 18$Extra 3$/h for night shift.We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobShift supervisor / Shift leader :The shift supervisor is responsible for a team of 4 to 10 people.He is responsible for the staff, the property of the restaurant, the quality of service.His objective is to maximize the profits of the restaurant during his shift by implementing the brand's strategies.The shift manager also has a direct responsibility for compliance with food hygiene measures.Benefits of working with us:Paid trainingSalary according to experienceFree uniformInsurance program after three months.50% off your meals at McDonald's restaurants in Canada$2 bonus full time 35 hoursSeveral benefits and discount program with partners*Experience in a restaurant: an assetYour vibe and experienceWhile previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests. About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Operations Supervisor
McDonald's, Okotoks, AB
Operations SupervisorWe are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.This position includes a competitive remuneration package commensurate with experience.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
Retail Supervisor-Outlet Collection Winnipeg
L Brands, Winnipeg, MB
DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Supervisor, you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Responsibilities Responsible for leadership tasks as delegated by the store manager Provide individual and team performance feedback and recommendations to managers Train, coach, reward and motivate associates to improve selling and the customer experience Reinforce selling expectations, performance, results and accountability with all associates Lead and model selling and customer experience standards Set the direction and goals for the day/shift when associates arrive for work Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities Maintain policies and procedures QualificationsQualifications & Experience Proven experience delivering sales results Ability to effectively communicate and foster a customer focused selling culture Ability to provide effective, in the moment coaching to associates Available for varied weekly shifts including weekend, closing and peak periods Prior experience in a supervisory role, preferably in a retail setting Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada.
Shift supervisor
McDonald's, Sainte-Julie, QC
Shift supervisor - 18$Extra 3$/h for night shift.We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobShift supervisor / Shift leader :The shift supervisor is responsible for a team of 4 to 10 people.He is responsible for the staff, the property of the restaurant, the quality of service.His objective is to maximize the profits of the restaurant during his shift by implementing the brand's strategies.The shift manager also has a direct responsibility for compliance with food hygiene measures.Benefits of working with us:Paid trainingSalary according to experienceFree uniformInsurance program after three months.50% off your meals at McDonald's restaurants in Canada$2 bonus full time 35 hoursSeveral benefits and discount program with partners*Experience in a restaurant: an assetYour vibe and experienceWhile previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests. About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Shift supervisor
McDonald's, Varennes, QC
Shift supervisor - 18$Extra 3$/h for night shift.We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobShift supervisor / Shift leader :The shift supervisor is responsible for a team of 4 to 10 people.He is responsible for the staff, the property of the restaurant, the quality of service.His objective is to maximize the profits of the restaurant during his shift by implementing the brand's strategies.The shift manager also has a direct responsibility for compliance with food hygiene measures.Benefits of working with us:Paid trainingSalary according to experienceFree uniformInsurance program after three months.50% off your meals at McDonald's restaurants in Canada$2 bonus full time 35 hoursSeveral benefits and discount program with partners*Experience in a restaurant: an assetYour vibe and experienceWhile previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests. About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Shift Leader(Food Service Supervisor)
McDonald's, Regina, SK
Shift LeaderWe are more than just your local restaurant. We are a collection of hardworking small-business owners, students working part-time, career builders, and active seniors getting the most out of life. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?If this sounds like something you want to be a part of, apply today!Your vibe and experienceWhile previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests. The jobWe are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world's best Quick Service Restaurant experienceMaintaining a safe, secure, and sanitary environment for your guests, your team, and yourselfManaging and leading a team of Crew membersUpholding our renowned cleanliness methodologyBuilding sales and profits, which in turn build your value, professionally and financially. Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayAbout usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Operations Supervisor
McDonald's, Calgary, AB
Operations SupervisorWe are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.This position includes a competitive remuneration package commensurate with experience.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
Operations Supervisor
McDonald's, High River, AB
Operations SupervisorWe are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.This position includes a competitive remuneration package commensurate with experience.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
ADMN O 18R - Court Clerk Supervisor
BC Public Service, Victoria, BC
Posting Title ADMN O 18R - Court Clerk Supervisor Position Classification Administrative Officer R18 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary)Salary Range As of April 7, 2024, $64,123.59 - $72,674.35 annually Close Date 4/21/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Attorney General Ministry Branch / Division Court Services Branch Job Summary A great opportunity to take the next step in your career.As a branch within the Ministry of Attorney General, Court Services employs 1,300 staff to deliver programs and services at 89 court locations, in person, by telephone, via video and the Internet. Court Administration's programs and services include case documentation and adjudication support (i.e. case initiation and processing, fee collection, file and exhibit management, court clerking, court records and transcripts, interpreter services, and the preparation and dissemination of court orders). The branch also manages and maintains all courthouse facilities.The Supervisor, Court Clerk Programs positions are responsible for providing direction, mentoring, coaching, leadership, supervision, training, staff development, courtroom technology, in-court administration and decision-making regarding planning and developing of the court clerk pool as well as input regarding the overall operations at the Victoria Law Courts.Job Requirements: Secondary school graduation or equivalent, preferably supplemented by courses in business or public administration Minimum of two (2) years of recent administrative experience and/or customer service experience Minimum of one (1) year recent experience as a Court Clerk at the Supreme and/or Provincial Court level Minimum of one (1) year recent experience or education in court/legal administration Minimum of two (2) years experience in keyboarding, data entry, word processing, database, spreadsheet, internet and other standard computer applications Different combinations of relevant experience, education and/or training may result in an applicant meeting these qualifications.Preference may be given to applicants with: Experience working with the Court Clerk Desktop (CCD). Two (2) or more years of recent experience as a Court Clerk. Experience working with the Justice Information System (JUSTIN) and/or the Civil Electronic System (CEIS). Recent supervisory experience. Experience as a Provincial Instructor. Provisos: May be required to work overtime due to early or late court sittings. May be required to work in other areas of Court Services and may be required to travel. For questions regarding this position, please contact [email protected] .About this Position: This position has full time on-site requirements. An eligibility list may be established to fill both current and/or future permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: Enhanced Security Screening will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services, Court and Judicial Services
Shift supervisor
McDonald's, Saint-Amable, QC
Shift supervisor - 18$Extra 3$/h for night shift.We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobShift supervisor / Shift leader :The shift supervisor is responsible for a team of 4 to 10 people.He is responsible for the staff, the property of the restaurant, the quality of service.His objective is to maximize the profits of the restaurant during his shift by implementing the brand's strategies.The shift manager also has a direct responsibility for compliance with food hygiene measures.Benefits of working with us:Paid trainingSalary according to experienceFree uniformInsurance program after three months.50% off your meals at McDonald's restaurants in Canada$2 bonus full time 35 hoursSeveral benefits and discount program with partners*Experience in a restaurant: an assetYour vibe and experienceWhile previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests. About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Supervisor, Laboratory Operations
LifeLabs, Toronto, ON
LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you. At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year. We believe we can build a healthier Canada through the power of technology. As a Supervisor, Lab Operations with LifeLabs, you will have the opportunity to work with state-of-the-art technology and be part of a community/team that is supportive and collaborative. Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 6,000 employees, we all make a difference and that’s why our people are so important to us. As a Supervisor, you will be responsible for the achievement of goals and targets related to safety, quality and cost-effective delivery of diagnostic services to assigned workgroups. You will also be responsible for the efficient day-to-day operations of their assigned employee group, including planning, coordination, evaluation, and supervision of all technical and/or operational activities and management of all employees assigned to them. This is a full-time role working night shifts in Toronto, ON (100 Intl Blvd) as part of our Chemistry and Hematology team. Accountabilities: Responsible for developing and approving employee schedules, sick time, vacation and leaves ensuring compliance with operational needs and company policies. Provide active leadership and development to all direct reports, ensuring all individual and team accountabilities are delivered upon. Responsible for onboarding, training, managing performance, coaching for improvement, and managing progressive discipline for direct reports in collaboration with their manager. Implements the annual business plan including setting objectives and targets, assisting in the development of strategies for integration of new business and leading smaller special projects. Identify, implement and manage to ensure continuous improvement in quality, safety, productivity, customer service and staff development. Demonstrate the ability to obtain the appropriate resources; work collaboratively with peers and support groups Participate in local Leadership Teams and provide timely and appropriate communication to area staff. Manage day to day operation of their area and generally plans to weekly or monthly cycles. Supports a work environment of continuous improvement with safety as a priority. Plans, directs and coordinates shift operations aligned to business plan. Provides professional and/or technical training on procedures, laboratory testing and/or screening methods and ensures technical competence of all employees. Accountable for financial performance of their area, identifying variances and ensuring corrective actions are implemented. Provides input into validation and verification of automation and new and/or revised operation processes Ensure Business Recovery Plan (BRP) preparedness of self and team. Implement BRP when required Accountable for escalating operational issues in an effective manner to ensure Leadership awareness of problems impacting the operation Accountable for escalating all safety incidents as established by EH&S guidelines. Accountable for the coordination and reporting of investigations, root cause analysis, and recommendations to the Manager. Ensure EHS policies and procedures are current and adhered to in the workplace. Review EHS monthly inspection sign off and work with Health and Safety representative to recommend corrective action Requirements: College diploma in Medical Lab Technology or equivalent education. Registered with CSMLS. Four to six years of diagnostic lab experience. At LifeLabs, great employees are at the heart of everything we do. That’s why LifeLabs provides more than just competitive compensation and benefits - our employees receive coaching and training in an environment that fosters open communication, education opportunities with tuition reimbursement, and opportunities for advancement and changes in career direction. We especially encourage applications from new graduates and individuals looking to advance their careers. Does this sound like the job for you? We’d love to discuss your qualifications. Apply online today! This is an in-person role. Hiring Range: 72,100 - 91,900 The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity. In this position, you will be eligible for Lifelabs annual bonus. Employee Benefits: In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans. Retirement Savings Plan: The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs. Vacation Entitlement: In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year. Employee Wellness: LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports. Employee Giving program: Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization. In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits. We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers. Make a difference - join the LifeLabs team today! At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected. In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected]. Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations. Job Segment: Operations Manager, Laboratory, Hematology, Counseling, Operations, Science, Healthcare
Front Office Supervisor
Hôtel Humaniti Montréal, Montreal, QC
The Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel to establish itself in Quebec, in all its grace and sophistication. Open since June 2021, the hotel is located in the heart of a vertical community that includes condos, residences, offices, two restaurants, a lounge, a bakery, a health centered grocery store, a fitness center, meeting rooms and spa. Experience hospitality at its finest and discover an innovative concept that celebrates the art of living in all its forms. Simply exceptional, the Humaniti Hotel Montreal is a next-generation hotels for true global citizens. A unique hotel that subtly permeates an ecosystem rich in experiences, inspiring design, and a fascinating way of life.Join the Humaniti community!Here are the benefits and privileges offered to you by the Humaniti Hotel:Thrive within a positive, friendly, and dynamic team in a beautiful environment.The opportunity to take on new challenges and advance your career across North America.Employee benefits, such as life, disability, medical, and dental insurance partially covered by the employer.Retirement plan with employer contributions.Various employee recognition programs.Various training programs.Discounts within our hotel chain.DescriptionWe are looking for inclusive, dynamic leaders who love their city and want to provide a memorable and personalized experience to each of our guests. Front desk supervisors will be responsible for managing the daily operations of the front desk and ensuring the overall guest experience.Our front desk supervisors will guide our artisans and valets to deliver impeccable service to our guests, reflecting our DNA: evolved, captivating, and connected. At the Humaniti Hotel Montreal, we are looking for people who prioritize the human touch and will deliver an experience in line with our wellness concept to our customers.Roles and ResponsibilitiesSupport, supervise, and guide the front desk team in all guest interaction processes.Participate in the training of the front desk team and ensure daily tracking of learning progress.Ensure that the front desk team has the necessary tools for the smooth operation of operations.Responsible for guest requests and their completion within the established deadlines according to hotel standards.Monitor daily front desk operations.Responsible for customer satisfaction and complaint management.Respond to guest comments on various booking platforms and ensure post-service follow-up.Ensure proper management of guest folios and billing.Provide service that exceeds our customers' expectations and instill this quality of service throughout the team.Responsible for enforcing hotel standards and policies.Ensure smooth service coordination with various hotel departments.Skills and RequirementsCollege or university degree in hotel management or equivalent education.Excellent organizational skills, prioritization, and outstanding customer service.Excellent ability to establish and maintain good business relationships with other departments and external stakeholders.Ability to work under pressure and manage stress.Proactivity, initiative, and autonomy.Strong personnel management skills.(2) years of experience in the hotel industry at the front desk.(1) year of team supervision experience in the hotel industry.Bilingual (French and English).
Night Audit Supervisor
Hôtel Humaniti Montréal, Montreal, QC
The Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel to establish itself in Quebec, in all its grace and sophistication. Open since June 2021, the hotel is located in the heart of a vertical community that includes condos, residences, offices, two restaurants, a lounge, a bakery, a health centered grocery store, a fitness center, meeting rooms and spa. Experience hospitality at its finest and discover an innovative concept that celebrates the art of living in all its forms. Simply exceptional, the Humaniti Hotel Montreal is a next-generation hotels for true global citizens. A unique hotel that subtly permeates an ecosystem rich in experiences, inspiring design, and a fascinating way of life.Join the Humaniti community!Here are the benefits and privileges offered to you by the Humaniti Hotel:Thrive within a positive, friendly, and dynamic team in a beautiful environment.The opportunity to take on new challenges and advance your career across North America.Employee benefits, such as life, disability, medical, and dental insurance partially covered by the employer.Retirement plan with employer contributions.Various employee recognition programs.Various training programs.Discounts within our hotel chain.DescriptionWe are looking for inclusive, dynamic leaders who love their city and want to provide a memorable and personalized experience to each of our guests. The night shift supervisors will be tasked with managing the operations of the reception and will be responsible for the entire customer experience during nighttime hours.Our night shift supervisors will guide our artisans and valets to deliver impeccable service to our guests, reflecting our DNA: evolved, captivating, and connected. At the Humaniti Hotel Montreal, we are looking for people who prioritize the human touch and will deliver an experience in line with our wellness concept to our customers.Roles and ResponsibilitiesSupport, supervise, and guide the night reception team in all guest interaction processes.Participate in the training of the new auditors and ensure daily tracking of learning progress.Ensure that the night reception team has the necessary tools for the smooth operation of operations.Responsible for guest requests and their completion within the established deadlines according to hotel standards.Monitor daily front desk operations.Responsible for customer satisfaction and complaint management.Respond to guest comments on various booking platforms and ensure post-service follow-up.Ensure proper management of guest folios and billing.Provide service that exceeds our customers' expectations and instill this quality of service throughout the team.Responsible for enforcing hotel standards and policies.Ensure smooth service coordination with various hotel departments.Skills and RequirementsCollege or university degree in hotel management or equivalent education, an asset.Excellent organizational skills, prioritization, and outstanding customer service.Excellent ability to establish and maintain good business relationships with other departments and external stakeholders.Ability to work under pressure and manage stress.Proactivity, initiative, and autonomy.Strong personnel management skills.(2) years of experience in the hotel industry at the front desk.(1) year of team supervision experience in the hotel industry.(6) months of experience in night auditing.Bilingual (French and English).Experience with Marriott chain hotels, an asset.
FO 15R - Collection Support, Supervisor
BC Public Service, Fort Nelson, BC
Posting Title FO 15R - Collection Support, Supervisor Position Classification Financial Officer R15 Union GEU Work Options Hybrid Location Abbotsford, BC V2S 1H4 CACampbell River, BC V9W 6Y7 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $59,015.56 - $66,749.47 annually Close Date 5/7/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Finance Ministry Branch / Division RMO/ Revenue Division Job Summary An excellent opportunity to apply your analytical expertise to support BC's futureThe Receivables Management Office (RMO), of the Ministry of Finance develops and manages the overall strategy and business procedures in the collection of delinquent accounts for all tax and non-tax programs, and loan portfolios overseen by the Ministry.The RMO continuously strives to develop and implement more effective policies, systems and business processes supporting the consolidation of debt portfolios, the consistent application of early intervention across collection portfolios, and the transfer of non-tax portfolios from other ministries to the Ministry of Finance. The Branch undertakes collection activities on behalf of all tax programs and non-tax programs assigned by client ministries to manage the revenue and obtain payment of outstanding amounts owed to the Province. To oversee a large team of professionals in a contact centre environment delivering legal and collection support services for the Receivables Management Office.Job Requirements: Grade 12 diploma, plus post-secondary courses in business administration or financial management or equivalent. Preference may be given to applicants with a Diploma or higher in these fields, or completion of Level 1 or 2 of the Financial Management Certificate Program. Minimum two (2) years' experience supervising staff, preferably in a unionized environment. Minimum two (2) years' experience working in a professional office in a call center environment delivering a high-volume of customer service. Minimum two (2) years' experience with word processing, spreadsheets and other standard computer applications, including the MS Office suite of programs. Experience interpreting and applying legislation, regulations and/or policies. Preference may be given to applicants with: Three (3) or more years experience working in a professional office in a call center environment delivering a high-volume of customer service. Collections experience. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved telework agreement. An eligibility list may be established to fill both current and/or future permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: CRC - A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Finance