Overview of salaries statistics of the profession "Investment Care Representative in Canada"

Position Summary: Under the direction of the Hub Supervisor, this position is accountable for meeting and exceeding quality standards in a Hub production centre. The incumbent will manage jobs from order entry through to completion according to customer specifications. Accountable for maintaining productions area and equipment. Processes customer orders efficiently and accurately to maximize profitability and maintains internal customer satisfaction by providing high quality service. Primary Responsibilities: •Set up and produce single or multiple copies of printed or other machine-acceptable original material, using photocopy equipment with reduction, enlargement, collating and binding capabilities. •Execute all finishing services as required. •Proof jobs and evaluate output and make necessary changes to ensure job integrity before, during, and after each production run of a job. •Maintain colour quality control standards. •Colour copiers calibrated during each shift. •Read order instructions and understand steps required in the production workflow. •Respond appropriately to fault, error and alert messages and escalate to supervisor. •Record meter reads in Compass. •Provide a high level of customer service to store associates relating to order status, product and service inquiries and error recovery. •Collaborate with team members to ensure all orders are completed efficiently and accurately. •Responsible to deliver assigned jobs on time with a high level a accuracy. •Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. •Understands, proactively models and adheres to all privacy policies. •Understands and adheres to Staples' document handling and copyright policies. •Execute administrative requirements such as billing and quality control checklists. •Check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). •Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. •Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. •As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. •Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. •Identifies and communicates suggestions for improvements in all areas of business. • Basic: •Good technical proficiency with computers and Microsoft software applications would be an asset. •Comfort and knowledge working with print and finishing equipment would be an asset. •Ability to resolve clients concerns in a diplomatic manner. •Ability to engage clients in a friendly and professional manner. •Capacity to communicate with clients effectively using a variety of mediums. •Ability to work effectively with ongoing distractions is necessary. •Can engage appropriately and work as part of a team. •Capacity to work independently and seek out assistance as required. Preferred: Experience: •1-2 Years in print production environment is preferred. Education: •Working towards or successful completion of high school is preferred. Additional Information: •Conditions of the work environment are such that minor stress and physical discomfort may occur. •This position will be based in a production centre environment and will require extended periods of standing. •You will be exposed to moderately disagreeable levels of noise generated by the operation of production equipment. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.

PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion

Requisition ID: 332224 Position Number: 20090056, 20052868, 20052877, 20052882, 20052885 Posting End Date: Open Until Filled City: Winnipeg Site: Shared Health Work Location: AD3 720 MCDermot Ave (HSC) Department / Unit: Capital & Facilities Mgmt/Project Design & Delivery Job Stream: Non-Clinical Union: Exempt Anticipated Start Date: 03/10/2023 FTE: 1.00 Anticipated Shift: Days Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Reporting to the Regional Director of Project Design & Delivery, the Senior Project Manager will lead multiple capital projects and is accountable for project scope, budget and schedule while demonstrating a commitment to the Vision, Mission and Values of Shared Health. The Senior Project Manager will work with Project Managers, assigned representatives from the health authorities and contracted resources and be accountable for direct management and coordination of the project through design and construction. Shared Health Capital & FM's Project Design & Delivery team provides leadership and management of the Province of Manitoba's complex multi-million-dollar capital planning and construction portfolio. Our projects span the entire healthcare sector and include Hospitals, Ambulatory Clinics, Personal Care Homes, Community Agencies and Offices and vary in scale, magnitude and technical complexity from a few thousand dollars to hundreds of millions of dollars. WE ARE Manitoba’s largest and most complex Capital Program. An experienced team of dedicated professionals focused on project success. Open to new ideas and methodologies; promote innovation and continuous improvement initiatives with site, region and sector wide impact. A respected industry leader committed to service excellence. YOU ARE Self-motivated and desire to make an impact. Driven to excel in challenging situations and aspire to find innovative/creative solutions. Able to think on your feet and have demonstrated the ability to investigate, interpret, analyze and resolve highly complex and highly specialized project design and delivery issues. Able to recognize critical issues and take appropriate proactive action based on your experience and expertise. An excellent communicator, you write well and you speak with confidence. You have the people skills required to lead others with respect and rapport. You can both lead as well as participate within a diverse skill and experience background and remotely located team. MAIN FUNCTION The Senior Project Manager is a leadership role within the Project Design & Delivery team given the accountability to lead assigned capital projects from point of approval through design, tendering, construction and commissioning. The Senior Project Manager is an expert resource to the healthcare facilities across Manitoba with respect to project direction/implementation, site utilization and strategic planning, representing stakeholders on highly complex and highly specialized capital projects. Experience Minimum 7 years of progressive experience in a management capacity with demonstrated leadership through all phases of highly complex major capital projects. Direct Healthcare capital project experience will be considered an asset as will understanding of public sector funding and accountability structures of the health care system. Education (Degree/Diploma/Certificate) Successful completion of post-secondary education in Architecture, Engineering, Interior Design, Environmental Design, Engineering Technology or Architectural Technology, or equivalent is required. Certification/Licensure/Registration Current licensing with a respective professional association is considered an asset. Must have a valid drivers’ license and vehicle. Qualifications and Skills Relevant healthcare education, management and public sector administration are considered assets as is professional accreditation and continuing education. Demonstrated ability to interpret program data, architectural and engineering documents, specialized equipment specifications, code and standards intent and provide analysis to support advancement of Regional objectives. Working knowledge of construction contract law, CCDC documents, public tendering practices, business management and business ethics principles required. Physical Requirements Good physical health to cope with construction site inspections, following proper construction site safety protocol. This is a unique opportunity to join an innovative team dedicated to achieving outstanding results. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

UNLIMITED POSSIBILITIES AHEAD.Position: Client Care Representative Status:Full-TimeDealership: OpenRoad Auto Group - Volkswagen BurnabyDepartment: Head Office - Client Contact Centre (Outbound) Compensation: $18-$20 per hour.We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handling heavy outbound and inbound phone contacts. Following up with customers about their experience at OpenRoad. Contacting customers to schedule appointments. Providing customers positive experiences through excellent service. Forward escalations to appropriate management team. Working in a process-driven work environment. Working with multiple software applications. Maintaining an updated customer database. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: An interest in the automotive industry. Strong customer service and phone skills. Possess strong organizational, follow-up and paper-flow handling skills. Quick thinker and learner. Positive, flexible and process-oriented. Organized, Self-motivated, enthusiastic and detail-oriented. Professional and confident attitude. FluentinMandarin and Englishis ideal or preferred. Completed high school education, or equivalent work experience. Previous call center experience (an asset but not required). The job posting will remain open until filled. External Candidates, please apply using the link providedhttps://orag.bamboohr.com/careers/1344 Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their visions and goals.JOIN US AND GROW WITH US! At OpenRoad, we are "Open to a better way"We thank all those that have applied. Only those considered for the position will be contacted.

THE TEAM The mission of the Project Management Office is to bring the most important projects to realization.THE OPPORTUNITYAritzia is growing, and our Project Management Office (PMO) is growing with it. This is a unique opportunity to be part of the team responsible for transforming strategy into realized projects that create net new value for Aritzia. As the Senior Project Manager, you will be responsible for delivering the successful completion of the highest quality projects deliverables, on time and on budget. You will partner with business experts and lead cross-functional teams to deliver solutions that bring the greatest value to the organization and grow our business for the long term. Our upcoming project portfolio includes: Post-Acquisition Business IntegrationInternational eCommerce ExpansionCustomer & Marketing ProgramsProduct Merchandising Technology SystemsDistribution Centre RelocationOffice Space Development With your valuable contribution to the business in this role, the opportunities are endless - from a rewarding career in Project Management to continued growth within Aritzia. THE ROLE As the Senior Project Manager, you will: Spearhead the successful delivery of large scale multi-disciplinary business, space, and/or technology projects that directly contribute to our corporate growth initiatives Continually evolve Aritzia project management methodologies and develop the necessary technical capabilities to staff and resource for the highest project success Partner with executive stakeholders to champion transformation and change THE QUALIFICATIONS The Senior Project Manager has: Proven skills, education, and/or applicable certifications, including relevant Project Management experience (PMP preferred) A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to collaborate fluently with cross-functional partners A commitment to quality and investing in results that add value to the business THE COMPENSATIONThe typical hiring range for this position is $125,000-$135,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus and equity.We are always looking for top talent - if your qualifications differ from those listed above, the scope of work and final agreed upon [salary/wage] may be adjusted to reflect your individual qualifications.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms, and more.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Job Summary: Reporting to the Vice President, Marketing & Logistics, the Manager, Sales Contract Administration & Compliance is responsible for managing the distributed team of contract and sales administrators and the team's customs and trade compliance activities for Teck's concentrate and refined metals product sales. The successful candidate will be responsible for leading the team in the efficient and economic delivery of all Teck concentrate and refined metal product sales worldwide. From contract creation, order-taking, sourcing & booking material, this role will ensure the accurate customs & shipping documentation, and all invoicing through to final settlement including delivery of product to customer sites! We are specifically looking for a teammate with outstanding interpersonal skills, able cooperate with individuals with a diverse set of backgrounds and levels of expertise, and with superb mentorship abilities. Don't miss out on this exciting opportunity to be part of one of Canada's leading mining companies and join our team! Responsibilities: Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Cooperate with the sales directors/managers/marketing representatives Lead and mentor team regarding contract creation and shipments from mine/port/smelter and other points of origin to the warehouse, ocean terminal and customer Manage team to provide outstanding consistent customer service & execution by ensuring that all documentation including contracts, sales orders, invoicing and hedging on mismatch PFR QP's are complete, accurate and presented in accordance with the sales agreements reached between customers and Teck's sales team Develop and implement sales execution systems and controls in accordance with applicable compliance and governance policies, including International Financial Reporting Standards (IFRS), Sarbanes Oxley (SOX), Canada Border Services Agency (CBSA), and U.S. Customs and Border Protection (CBP) Investigate sales execution issues and violations to resolve cause, recommend appropriate remediation actions, liaison between parties involved to achieve resolution, and take vital steps to prevent future violations Collaborate with sales, management, accounting, risk, legal, internal audit, treasury (hedging) and other departments as needed Collaborate efficiently with the sales managers and other external collaborators to achieve Commercial objectives (netbacks / returns, inventory, DSO, hedge risk management, etc.) and find cost effective solutions to problems that may impede customer deliveries, paperwork and contract execution issues Closely collaborate with IS, accounting and management to match our business processes to TML's various system applications e.g. understand impact of actions on business processes Apply TML's sales policies and procedures and assist in establishing them. Interpret, lead, integrate and apply various business related rules and regulations with respect to Customs/Import/export regulations Qualifications: A minimum of ten years' of work experience working with customers in a B2B environment (commodities and/or logistics) A business degree from an accredited university preferably supported by an accounting/professional designation (CPA, CA, CMA, CGA, MBA-Finance) to ensure compliance with IFRS, GAAP, statutory and legal requirements Working level Spanish would be an asset CTCS or CCS designations are preferred Proficient in MS Office and a good understanding of SAP (ECC6) and Microsoft Dynamics CRM is preferred Previous experience working in an international corporate environment (supporting executive-level decision-making, implementing cross-organizational initiatives, and contributing to matrix-management environments) Skills in project management and oversight involving multiple external partners Able to lead, empower and challenge a team to achieve team objectives Proficient interpersonal skills with ability to work with multiple external partners including sales, employees, customers, service providers and internal departments. Outstanding organizational skills with the ability to prioritize activities to meet both internal and external deadlines A standout colleague who is comfortable working in a fast-paced environment Solid understanding of supply and delivery of products including production scheduling, logistics and hedging Knowledge and comprehension of technical and legal terms in letters of credit, shipping documents and sales contracts Knowledge of customers' needs and how products, services and processes affects their needs Able to travel internationally as required Why join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.Salary Range: At Teck, we believe in fostering an inclusive and equitable workplace where every individual is treated with respect. We aim to create an environment of trust and accountability, where both current and prospective team members can confidently engage in discussions about their employment and compensation that will contribute to our shared success. Providing remuneration details illustrates our commitment to transparent and equitable compensation practices.About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for the six consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. #LI-JK1 Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Contract Manager, Coal Mining, Marketing Manager, Internal Audit, Legal, Mining, Marketing, Finance Apply now »

Regional Director, Strategic Financial Planning Job ID 2023-114510 City Vancouver Work Location Exec - 601 W. Broadway, 11 flr Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 12 Min Hourly CAD $72.13/Hr. Max Hourly CAD $103.69/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $72.13/Hr. - CAD $103.69/Hr. Job Summary Come work as a Regional Director, Strategic Financial Planning with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Regional Director, Strategic Financial Planning to join the team Corporate Services team. Reporting to the Executive Director, Controller and Financial Services, the Regional Director leads in the development, planning and coordination of the health authority’s overall financial operating budget and multi-year financial plans, including overseeing the financial planning teams across the Communities of Care (CoC’s) and regional programs/services. The Regional Director provides health authority-wide leadership to: support strategic projects and initiatives, oversee Vancouver Coastal Health’s (VCH) financial performance management initiatives, and represent VCH Finance at regional and provincial tables to advance the health authority’s strategic priorities and mandate on behalf of the Executive Director. As a member of the senior VCH Finance leadership team, plan, implements and evaluates related resources in support of the strategic and operational needs of VCH, as well as informs the development of the strategies and goals to ensure the optimum delivery of appropriate financial services for VCH. Key partnerships include senior executive leaders and leaders across VCH as well as representatives from other Health Authorities, Health Shared Services BC/PHSA, and provincial government ministries to understand directives, and support in policy revision and development. Represents VCH and its entities’ interests in discussions and/or negotiations with government, other external organizations and agencies providing or requiring support services from the organization.Apply today to join our team! As a Regional Director, Strategic Financial Planning with Vancouver Coastal Health you will:Lead and direct the multi-year financial planning and business decision support functions for the organization, including overseeing the financial plans of the CoC’s. Develops funding strategies and business cases to support operational needs.Ensure the integration of key components of the strategic plan including regional programs, services plans, human resource strategies and other requirements. Aligns strategies across all stakeholders within the region when entity specific strategies may not be consistent with the desired regional/health authority approach.Achieve the organization’s operational and strategic objectives, and strategic projects and initiatives in a manner which ensures compliance with legislative frameworks, general accepted accounting principles and ensures that sound internal controls are in place to manage risk.Direct the preparation of long-range operating forecasts and scenarios. Supports long-range service planning activities including coordination, amalgamation, and/or integration of services to improve service, quality, and cost. Considers overall demand and develops plans that are regional in orientation, as well as sustainable and outcomes-focused.Develop the VCH performance management framework to measure and monitor organizational performance with respect to the financial and service plans according to governmental and organizational guidelines.Ensure the ongoing development and monitoring of required accountability documents, including the Government Letter of Expectations, the Health System Performance Framework, and the Annual Report. Represents the organization on related provincial steering committees.Develop business case methodology that allows for effective decision-making, prioritization and evaluation.Provide overall leadership and direction to team members using effective management techniques (E.G. coaching, mentoring, skills and leadership development and performance management).Carry out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & Experience Current Masters’ Degree in Business Administration supplemented by a minimum of twelve (12) years’ recent, related experience in progressively more senior financial management, strategic planning leadership roles in large, complex organizations or an equivalent combination of education, training and experience. Knowledge & Abilities Demonstrated ability in nursing practice related to designated client group - Acute Medicine; including but not limited to patients with complex diseases, respiratory therapies, IV therapies, substance abuse & addictions, and nutritional therapies.Demonstrates expert ability to develop and implement financial and planning policies/strategy and to identify and implement improvement initiatives.Comprehensive knowledge of accounting principles, financial and best practices and generally accepted accounting principles, as well as applicable legislation, healthcare issues and operations.Effectively communicates both verbally and in writing to lead, influence, and collaborate with a variety of stakeholders both internal and external to the organization.Proven leadership and management skills with an excellent sense of corporate priority and a strong business acumen.Demonstrates expertise and leadership in coordinating cross-organizational financial planning activities.Effectively problem-solves with a global perspective to incorporate the organization’s systems and strategies when developing viable solutions to problems.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If you have any questions, please reach out to Orlando Cerrato, Manager, Executive Talent Acquisition at [email protected]. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Regional Director, Quality and Patient Safety - Coastal Job ID 2023-115262 City North Vancouver Work Location Lions Gate Hospital - NS Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 11 Min Hourly CAD $65.57/Hr. Max Hourly CAD $94.25/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $65.57/Hr. - CAD $94.25/Hr. Job Summary Come work as a Regional Director, Quality and Patient Safety - Coastal with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Regional Director, Quality and Patient Safety - Coastal to join the team at the Lions Gate Hospital.Reporting to the Executive Director, Experience, Quality and Patient Safety and leading in accordance with the Mission, Vision and Values, and strategic directions of Vancouver Coastal Health’s (VCH), and consistent with accreditation requirements, the Regional Director, Quality and Patient Safety - Coastal for leading the strategic development, implementation, and evaluation of the clinical quality and patient safety program to embed and support improved patient safety and quality across the organization and within its clinical areas. The Regional Director leads a multi-site, multidisciplinary team across the Coastal Community of Care (CoC) and regionally, to move initiatives forward and implement specific strategic programs. The Regional Director demonstrates strategic planning, leadership, expertise, situational management, and problem solving, including the promotion of evidence-informed clinical quality, related activities, and engagement of partners including all service providers.The role will lead the development and implementation a strategic framework, organizational policies and strategies in accordance with the Ministry of Health’s mandate, and Accreditation Canada Required Organizational Practices. The role identifies and supports opportunities to improve overall quality and patient safety in a measurable way through embedding partner insights into clinical policy, education and planning and/or redesign strategies consistent with organizational goals and vision. A high degree of expertise and critical oversight and planning is required for success from the point of care, to the VCH Senior Executive and the Board. The Director enhances alignment and cohesiveness across VCH, through meaningful data, measurement and improvement strategies related to the portfolio. The Director’s involvement with various health sector and ministry/government committees, initiatives and legislation, locally, provincially and nationally, ensures VCH’s alignment with current and future strategic direction, research and goals in all areas of practice.This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.Apply today to join our team! As a Regional Director, Quality and Patient Safety - Coastal with Vancouver Coastal Health you will: Lead the development and implementation of an organizational quality and patient safety framework for the organization to support engagement of partners from point of care through planning and delivery that includes their unique insights including development and monitoring of key performance indicators. Lead a team and is responsible for the development and oversight of regional Quality & Patient Safety strategic portfolio priority(ies), in addition to leading quality and patient safety initiatives across the organization/designated areas/facilities.Oversee and ensure that the departmental strategies are aligned with the VCH strategic priorities while building capacity across the organization. Works collaboratively with local, provincial and national partners to inform, develop and deploy organizational strategies. The role is entrusted with the responsibility of representing VCH at provincial and national committees and organizations, as aligned with this key role. Oversee and coordinate the identification of meaningful overall organizational quality data and measurement in close partnership with Decision Support and Analytics ensuring they are reported and shared through reports, presentations, education and collaboration with VCH leadership and the Board. Partners and bridges information from other departments across the health authority, to inform the overall human experience at VCH.Provides overall leadership and direction to team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management) and motivates them towards the attainment of the departmental goals. Recommends changes to organizational structures to reflect evolving needs and is responsible to ensure and support an on-going system for measuring performance.Develops overall department budget to complement strategic directions within existing fiscal constraints and uses best utilization methods to thoroughly monitor and adhere to allocated budget. Qualifications Education & Experience Masters’ Degree in a related health profession, supplemented with ten (10) years' recent, relevant, progressive leadership experience in clinical quality and patient safety in a complex health care environment including progressive clinical practice, education, research, project management and leadership experience.An equivalent combination of education, training and experience will also be considered.Knowledge & Abilities Demonstrated compassionate leadership with the ability to manage complex and sensitive conversations with a focus on overall experience and mutually beneficial solutions.Demonstrates comprehensive expertise in experience in care theory into program strategy and direction.Knowledge of current and future health care issues that impact the designated portfolio.Competent decision making that manages and considers the potential impact to health authority service provision and client care, as well as considers industry trends, Ministry of Health initiatives, and government directions including Accreditation Canada, B.C. Patient Safety and Quality Council and the Canadian Patient Safety Institute.Utilizes sound business acumen to manage the fiscal resources in a manner that is financially responsible and consistent with the overall goals of the organization.Applies project management methodologies in the design and development of various frameworks, tools, and techniques.Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.Strong systems-thinking, critical analysis, problem-solving and decision-making skills. Demonstrated knowledge in quality and utilization management, quality improvement methodologies, principles, tools, and workload measurement; evidence-based practice in patient safety. Facilitates, collaborates and negotiates for effective resolution of clinical quality and patient safety issues.Demonstrated ability to communicate effectively with others at all levels of the organization. Identifies, collects and analyzes relevant information, including industry-wide assessments and research, to support health planning and sustainable quality improvement within the organization’s clinical and administrative processes.Expertly understands health systems information, health services operations, and external health care environment to appropriately analyze complex information, research, and policy mandates.Provides expertise and support in the development of organizational goals and objectives, performance indicators, appropriate databases and statistical and analytical tools.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If you have any questions, please reach out to Orlando Cerrato, Manager, Executive Talent Acquisition at [email protected]. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.The RBC Dominion Securities Inc. downtown Vancouver office in Royal Centre is seeking an integral member of a successful and fast growing private client wealth management business. As an Associate Wealth Advisor & Financial Planner your role is to deliver customized financial planning advice and wealth management strategies to our High-Net-Worth (HNW) Clients. As a valued and senior team member, you will be compensated for your contribution and responsibilities to the business. Candidates must have at least 3-5 years of experience dealing with HNW Clients as a Financial Planner and this is an on-site and in-the-office role.What will you do?Provide bespoke financial planning advice and wealth management strategiesUse proprietary software to prepare financial plansWork with the Portfolio Manager & Wealth Advisor and his team and with internal RBC planning experts (including Financial Planning, Estate Planning, Business Owner Planning, Trust Planning, Charitable Planning, Insurance Planning and other specialists) to prepare customized planning for the specific needs and objectives of our HNW Clients (this may include wealth preservation and transfer strategies, holding company strategies, executive compensation arrangements, individual pension plans, retirement compensation arrangements, gifting of securities, charitable planning, trust, insurance and other strategies)Liaise and work with the professional advisors of our HNW Clients to ensure the execution of the planning advice and wealth management strategiesDevelop the service plan for ongoing financial planning and wealth management advicePromote and support a work environment that inspires innovation, creativity and collaborationWhat must you have to succeed?First class client service skillsAt least 3-5 years of relevant investment industry & financial planning experience with HNW ClientsExceptional verbal and written English skills especially over the telephoneRecognized Professional Designation (such as CPA, CA, FEA, CFA, CFP, LLB, etc.)Commitment to obtain CFP or PFP designation (if not already held)Bachelors Degree from a recognized universityIIROC licensed as a Registered Representative (RR) (or willingness to obtain)Attention to detail and strong organizational skillsAdvanced Microsoft Office skills (Outlook, Word, Excel and PowerPoint)Resident of the BC Lower Mainland and legally able to work in CanadaWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program which include competitive compensation and flexible benefitsLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to building close relationships with clientsThe expected base salary range for this particular position is $38,000 - $55,000 depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsCustomer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance MeasurementAdditional Job DetailsAddress:VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-02-16Application Deadline:2024-05-31Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Regional Director, Indigenous Anti-Racism and Cultural Safety Job ID 2024-116536 City Vancouver Work Location Indigenous Health Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 10 Min Hourly CAD $59.59/Hr. Max Hourly CAD $85.65/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $59.59/Hr. - CAD $85.65/Hr. Job Summary Come work as a Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety to join the team at the Indigenous Health team. Reporting to the Executive Director, Indigenous Health, the Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety drives the organizational strategy for Indigenous Specific Anti-Racism and Indigenous Cultural Safety at VCH. The Director has the responsibility for developing, managing, driving and promoting local strategy through a range of activities and programs as aligned to a comprehensive Indigenous specific Anti-Racism Action Plan. They are the key point of contact with programs/departments and leaders across the organization, partnering to educate, advise, guide and champion behaviours and to support and incorporate Anti-Indigenous Racism into core organizational systems and practices, achieving improved results from both a patient/resident/client perspective as well as organizationally.The Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety will develop a three year strategy and action plan to advance racial equity and will oversee leadership development resources and programs related to cultural safety. The Director will have broad oversight of addressing Indigenous specific anti- racist policy and procedures, strategic coaching, curriculum, training, programs and support for leaders throughout VCH to create an Indigenous specific anti- racist organization that is a safer workplace for staff and medical staff and equitable health care organization for patients, clients and residents.The Director will partner closely with VCH Medicine, Quality and Patient Safety, Regional Programs, People, Regional Director Equity, Diversity and Inclusion and Communications and Regional Director, Communications Projects and Anti-Racism and other leadership across the organization, as well as provincial and national counterparts to advance Indigenous specific anti-racism and Indigenous cultural safety for providers and patients/residents/clients. Apply today to join our team! As a Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety with Vancouver Coastal Health you will: Lead and directs the development of overall and applicable Indigenous specific anti- racism related initiatives and activities across VCH, in collaboration with the Vice President, along with Equity, Diversity and Inclusion and Anti- racism leadership, ensuring an integrated framework and consistent service delivery in alignment with VCH business needs.Formulate organizational and departmental strategy and policy direction through consultation with the organizational leaders and implements and evaluates the long-term goals, policies and procedures necessary to operationalize the strategic plans. Measures the extent to which annual organizational goals and objectives have been met within a changing environment.Develop the strategic plan for the delivery and development of organization-wide Indigenous specific anti-racism and Indigenous Safety programs and services: workshops, presentations, learning modules, coaching, support and other efforts that promote cultural safety and racial equity. Oversee and coordinates the measurement of Indigenous Specific Anti-Racism program effectiveness by utilizing multiple, integrated approaches to evaluating goals, and makes improvements as necessary. Develop and implements comprehensive strategy initiatives such as leadership development programs/coaching/mentoring/psychological safety supports for Indigenous employees. Engage with and enrolls partners across the organization, including senior leadership team members, to ensure understanding and engagement within the Indigenous specific anti- racism strategy and program’s intent, philosophy, outcomes, accountability, and measures of success.Performs other related duties as assigned. Qualifications Education & Experience Masters’ Degree in Indigenous, equity, anti-racism and diversity studies, psychology, sociology, business administration, and/or organizational behavior, supplemented with over ten (10) years’ experience in leading Indigenous specific anti-racism, equity, diversity and inclusion programming and initiatives, or an equivalent combination of education, training and development.Experience will include a minimum of three (3) years working for an Indigenous, Metis or Inuit organization/program.Knowledge & Abilities Proven experience overseeing the development and delivery of comprehensive Indigenous specific anti-racism action plans and addressing racial equity in large, complex organizations.Proven experience leading Indigenous specific anti-racism and Indigenous Cultural Safety strategies that address and remove barriers to racial equity.Familiar with planning and aligning to the Global Diversity Equity and Inclusion Benchmark (GDIB).Familiar with planning and aligning to DRIPA, UNDRIP and MMIWGDemonstrated ability to work effectively within a diverse, complex, sometimes ambiguous and decentralized organization to provide leadership for cultural change.Ability to influence and operate in a matrix organization.Ability to be resilient, flexible and creative in approaching complex problems.Ability to assess interventions, measure effectiveness and design tools to evaluate success.Advanced skills in change management education and consultation.Outstanding listening, collaboration and team building skills that facilitate coordination and cooperation with the demonstrated ability to lead with both courage and humility.Displays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.Uses well developed leadership, customer relations and problem solving abilities to lead a variety of complex, diverse and integrated services and initiatives and to achieve desired results within critical timeframes.Demonstrated ability to develop and maintain strong relationships with key internal and external partners including management and staff at all levels, government agencies, other health authorities, and external partners and others as applicable.Demonstrated experience in the effective management and resolution of discrimination and harassment complaints, as well as with patient/client/resident complaints.Demonstrated experience in conducting research studies or publishing papers in academic journals.Demonstrated excellent communication skills, both verbally and in writing, with a variety of audiences internally and externally to the organization.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If you have any questions, please reach out to Harleen at [email protected]. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Job Type:Permanent Reference code:125385 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.Have many careers in one Firm. Partner with clients to solve their most complex problems Be expected to share your ideas and to make them a reality.What will your typical day look like? Reporting to senior management, you will lead talented teams of diverse professionals delivering cyber security related engagements which help our clients understand and mature their security postures and develop effective security strategies aligned to their business. These engagements cover a wide variety of clients, industries and technologies. In addition to leading these engagements, you will support junior resources and the team in developing high quality deliverables, fostering engagement and interfacing with tactical and executive clients. Cyber Strategy services engagements vary widely: you will be leading maturity assessments, guidance and support in establishing actionable roadmaps, leading security programs, among others. As a Senior Manager at Deloitte, you will help build effective teams, coach others and develop a new generation of skilled professionals while developing your own skills and business acumen. As a Senior Manager at Deloitte, you will also help identify opportunities in the market, lead bids and help grow the firm.About the team Deloitte's Cyber Security practice advises organizations across many industries on how to effectively reduce vulnerability, mitigate cyber risks and make informed decisions as they elevate their security postures to address an evolving and increasingly complex threat environment. The environment at Deloitte is made up of intellectually curious, ambitious, results-oriented and rigorous people. We have world-class security and privacy experts. Our diverse Cyber Strategy team of talented professionals works closely with clients across the range of cyber services currently in high demand including security assessments, compliance assessments, control testing, incident response, awareness training and threat management.Enough about us, let's talk about you • You have at least 10+ years of experience working in cyber security. A mix of 10 years of experience in IT/Risk Management and Cyber will also be considered. Hands on technical experience is not required but the ability to participate in technical discussions is critical; • You have a strong ability to work collaboratively, build relationships • You have demonstrated very strong capabilities to lead and coach teams of skilled professionals; • You are organized and proactive with the ability to work within deadlines and budget constraints; • You have demonstrated a strong capability to juggle multiple priorities and tasks; • You have demonstrated working knowledge of security processes, risks, controls; • You have managed important cyber, IT or Risk initiatives or projects; • You have familiarity with security frameworks such as NIST, PCI or ISO • You have excellent report writing, presentation and communication skills; • You have demonstrated a strong capability to juggle multiple priorities and tasks; • You are able to obtain a basic security clearance; • Optional, but Desirable: you have industry certifications such as CISA, CISM, CISSP;Total RewardsThe salary range for this position is $125,000 - $231,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our shared values While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm. They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte. Every day, we live our Purpose through the following five shared values: Lead the way:Deloitte is not only leading the profession, but reinventing it for the future. We're also committed to creating opportunity and leading the way to a more sustainable world. Serve with integrity:Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility. Take care of each other:We look out for one another and prioritize respect, fairness, development, and well-being. Foster inclusion:We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions. Collaborate for measurable impact:We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. The next step is yours Sound like The One Firm. For You? At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Cyber Security, Developer, Risk Management, Equity, Security, Technology, Finance, Strategy

Closing Date: May 13, 2024 Reporting functionally to the Director of Engineering, operationally to Project Directors and closely cooperating with the PDG OH&S team, the Design Safety Lead will be responsible for assuming a leadership role in developing and implementing processes to reduce hazard exposure to people and the environment. The individual in this role will lead all aspects of the review of project design and process features within the design-phase of projects to strive to eliminate occupational health and safety hazards through all phases of the project lifecycle across the PDG portfolio of projects. The successful candidate must possess outstanding interpersonal and communication skills, with the ability to collaborate, nurture and maintain positive work relationships. Don't miss out on this excellent opportunity to make a positive impact at one of Canada's leading mining companies and join our team! Responsibilities Be a courageous safety leader, adhering to and sponsoring safety and environmental requirements, procedures and standard processes Lead the project team in identifying and implementing initiatives which identify and eliminate or minimize the introduction of hazards to people and the environment during project design and execution, applying the hierarchy of control to remove or reduce the hazard through inherently safer solutions Facilitate design review activities including HAZIDs, Plant Layout and Area Classification, Safety Integrity Level Assessments, Hazard Exposure in Design Assessments and HAZOPs as may be required by project scope Apply human factors principles throughout the design process to reduce the potential for operator error or omission and to build error-tolerant processes Co-author and champion the implementation of the PDG Safety in Design Overview and be a key resource for project teams in sharing standard processes across the portfolio Provide oversight and assurance across engineering service providers' deliverables and activities including execution plans, risk registers, quality management systems and technical reports Ensure that design safety processes are effectively supported by project and contractor teams Initiate reviews and assessments on project performance related to safety in design implementation, define appropriate performance measures and identify any vital corrective actions Participate in the management and sponsorship of relationships with technical services providers, specialist contractors and consultants, coordinating safety in design principles between multiple consultants Qualifications Bachelor's degree in an Engineering field or equivalent and registration or eligibility to register as a Professional Engineer in British Columbia Minimum 10 years successful experience in process safety or design safety roles on major infrastructure, mining and/or process plant projects Demonstrated solid understanding of Engineering Standards and Practices related to the mining industry and process safety management systems Experience and knowledge in hazard identification and mitigation on the technical scope of engineering design and operation Experience with the range of applicable process hazard analysis and risk analysis and assessment methodologies Previous project design and site engineering experience Project experience as an owner at a major mining company is preferred or, as a minimum, experience as owner's team representative or EPCM contractor for the resource industry. Training and experience in project management systems and an understanding of multiple phases of project execution. Able to coordinate work efforts of technical team, including multiple consultants Experience crafting and leading technical presentations and validated capabilities in writing reports Build Teck's reputation related to social responsibility, sustainability of resources, environment, and a culture passionate about the health and safety of employees and the communities within which it operates Develop dedication and commitment in others by articulating an appealing yet realistic vision of the future. Displays self-confidence. Demonstrates courage and conviction in actions and behaviour Integrity and Credibility, demonstrating honesty, sincerity, and respect for individuals by delivering on commitments to all constituents and acting in the best interest of Teck, its partners and the community Seek, listen to, and accept feedback from others to increase awareness of personal strengths and weaknesses Outstanding communication, facilitation and interpersonal skills and experience working with a broad range of people Can establish positive rapport with others and is effective in encouraging relationships through openness, integrity and cooperation Ability to argue their position in a thoughtful and pragmatic way Why Join us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure. Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: $130,000 - $160,000 The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity. About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for the six consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Coal Mining, Sustainability, Engineer, Safety, Mining, Energy, Engineering, Service Apply now »

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you'll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You'll DoAs the voice of TD, you'll be passionate about understanding our customers. Whether you're assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you'll help us offer personalized support to our customers whenever they need it. You'll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: •Make people's day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. •Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. •Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. •Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to SucceedWe're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter. •High School Diploma or equivalent • Bilingual: French & English •Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) •Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. •Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). •Flexibility, resiliency, and a positive attitude when responding to challenging situations. •Ability to work both independently and as part of a team. •Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. #LI-NACO #IN-NACO NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

THE TEAMThe mission of the Real Estate Development Division is to develop our premier real estate network, with continuous improvement of existing spaces and entrepreneurial, selective expansion of new spaces.THE OPPORTUNITYAritzia is growing and our Real Estate Development team is growing with it. This is a unique opportunity to be part of the team responsible for developing our Real Estate network, playing a pivotal role in providing cost analysis and financial controls throughout the entire Real Estate Development lifecycle, identifying value engineering opportunities across all stages of a project, from leasing through to post-open. And, with the skills you gain in this role. The opportunities are endless - from a rewarding career in Real Estate Development, to continued growth at Aritzia. THE ROLEAs the Estimator, Real Estate Development, you will:Execute on the design intent, maximizing our ability to deliver the design in an efficient and effective manner.Design spaces that maximize the value of customer-facing elements.Develop and manage the comprehensive design documentation of our spaces, maximizing the value derived from the space and our consultants. To maximize what our Physical Spaces can do to support our channels.To maximize the value received from our Vendors.To maximize investments made to maintenance & repair initiatives.To maximize the value derived from improvements to existing spaces.THE QUALIFICATIONSThe Estimator, Real Estate Development, has:Business: A commitment to learn, apply, champion and enrich Aritzia's Values and Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and design a strategy that inspires the team A dedication to quality and investing in results and new business opportunities that add value A deep understanding and commitment for the industry in which we operate THE COMPENSATIONThe typical hiring range for this position is $120,000 - $200,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus and equity.We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all.THE PERKSSome of the industry-leading benefits you will receive working at Aritzia:Vancouver Support Office:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Cafe - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms and more.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Coordinator, Perioperative Support Services Job ID 2024-120452 City North Vancouver Work Location Lions Gate Hospital - NS Department Operating Rooms Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0700-1500 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as an Coordinator, Perioperative Support Services with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Coordinator, Perioperative Support Services to join the Operating Rooms team. Apply today to join our team! As a Coordinator, Perioperative Support Services with Vancouver Coastal Health you will:Report to the Manager Operating Room (OR) Equipment & Supplies.A member of the OR management team in the strategic and operations planning and development of policies and procedures for the program, and is responsible for overseeing the day-to-day operational requirements of assigned area(s) within the program.Supervise staff for the assigned area(s) including making determinations on selection and discipline, approving or declining special leave requests made by union staff, providing leadership and guidance to team members, and coordinating related training and orientation.Lead discussions with managers, surgeons, anesthesiologists, other supervisors, and surgical staff in identifying the appropriate equipment and supplies to support their clinical practice in providing effective patient care.Prepare reports regarding statistical product budget analysis and provide recommendations in developing authority-wide strategic plans for the standardization of safe and cost effective OR equipment and supplies. Analyzes trends and identifies opportunities for the development of innovative processes that optimize resource use, and continually improve service delivery within a fast paced, high volume operating room environment.Interact regularly with colleagues and co-workers regarding assigned area(s) service delivery and operational activities and communicates with key internal and external stakeholders, committees and task groups as required for conducting daily business and achieving program goals and objectives.Maintain on-going consultation with existing and prospective user/clients to formulate and develop strategies and process improvements. Participates in quality assurance activities, and provides input into budget for assigned area(s). Qualifications Education & ExperienceBachelor’s Degree in Business Administration or a related fieldA minimum of five (5) years’ recent, related experience in a complex, fast-paced health care environment with progressive leadership experience including supervisory experience or an equivalent combination of education, training and experience.Computer literacy with word processing, spreadsheet, graphics and database programs (such as MS Word, PowerPoint, Excel, Access and ORMIS) is required.Knowledge & AbilitiesSkillfully coordinates activities of staff to ensure effective service delivery using strong leadership, coaching, mentoring and communication abilities.Provides knowledgeable input into the planning and development of the budget and monitors expenditures and makes recommendations for corrective remedial action as required.Uses an understanding of customer needs to develop both strategic and tactical solutions to achieve objectives and ensure user needs are met.Uses strong interpersonal and customer relations skills to deal with a variety of stakeholders both internal and external to the organization.Uses analytical abilities to review current processes, identify areas for standardization and improvement, and formulate policies and procedures.Effectively utilizes verbal, written and technological communication skills when obtaining information, providing advice/information and otherwise communicating electronically, verbally or in written format.Keeps up-to-date with current trends, topics and issues pertaining to OR equipment and supplies and acts as a resource to key stakeholders. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Data & Business Advisor Job ID 2024-120712 City Vancouver Work Location Corporate Admin-520 W 6th Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0900-1700 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Data & Business Advisor with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Data & Business Advisor to join the Regional Quality Improvement Team. Apply today to join our team! Reporting to the Manager, the Data & Business Advisor plays a key role to fulfill the data & analytics needs of the Medical Quality Leadership and Practice (MQLP) team. MQLP team supports medical staff to build their capacity and capability so they can proactively engage with the system to improve clinical practice and health care quality. The incumbent works with medical staff to gather the requirement of their data needs for their quality improvement and practice enhancement effort, extracts & analyzes data from enterprise data warehouse, and liaises with other partners in the organization, such as Data & Analytics, IMITS, and other EMR vendors. The incumbent plays an integral role to support the medical staff in a complex & evolving data infrastructure & ecosystem. The ability to develop methodologies and also pay attention to technical details is expected. The experience of creating insights & compelling stories through data visualization is a must. Being self-motivated to expand skills, being curious to understand system level picture, and being open to trial new solutions is desired. Proficient skills in analytical & BI tools such as MS Excel, MS SQL, Tableau, Power BI, or other equivalent tools. As a Data & Business Advisor with Vancouver Coastal Health you will:Act as a project manager for assigned Decision Support projects by identifying major milestones, associated tasks and timelines, by monitoring progress and managing deliverables. Provide consultative services relating to Decision Support. Perform liaison role with Senior Leadership Team and program/service directors to establish user requirements.Provide leadership and development support for identification of performance indicators across the organization. Provide consultative services relating to quality management principles, concepts, tools and methods. Prepare relevant educational materials and formal presentations.Provide information support and leadership through expert analytical expertise, facilitation and coaching skills. Develop data collection tools and designs and implement databases. Provide expert assistance on the assessment of data validity and reliability. Provide analysis and application of appropriate statistical tests to information.Prepare confidential analytical reports and briefings for the Senior Leadership Team, as required, using information at the provincial and regional level in addition to corporate information sources. Maintain current awareness of provincial and regional uses of quality, utilization and financial information and potential implications of associated methodologies.Support redesign initiatives by performing diagnostic evaluations and by participating in process review and redesign. Identify redundant and non-value added tasks and work with project teams to align staffing requirements with revised processes. Provide project management, evaluation and measurement expertise and consultation services to teams, as required.Implement resource management strategies, such as clinical pathways, across the organization and monitor effectiveness.Provide development expertise in comprehensive, integrated report design and presentation of financial, statistical and clinical information using desktop on-line application processing tools. Require extensive liaison with Senior Leadership Team and other levels of management and access to detailed information of all types (including clinical information, financial information, payroll information, case cost information etc). Design reports with drill-down/roll-up capability at all levels of the organization structure, using information at the encounter level.Develop and maintain a database inventory detailing database elements, definitions, hierarchical design, interfaces, and hardware and software platforms. Liaise with Information Management Information Technology Services to accurately define data extracts from corporate systems and to establish a data transfer timetable to the Decision support Database. Work collaboratively with the Decision Support Team to prototype and test Decision Support applications.Maintain awareness of current information management trends and issues through literature review; conducting industry comparisons; benchmark reviews; seminars and workshops. Communicate with Decision Support Team to prototype and test Decision Support applications.Communicate user requirements to clinical appraisal and coding personnel. Provide education and instruction in use of on-line reports and databases, as developed.Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & ExperienceMaster’s degree in Business Administration, Information Systems or equivalent plus three years experience in Information, Utilization Management and Quality Management.Knowledge & AbilitiesAdvanced analytical and problem solving skills.Excellent communication skills.Expertise in the area of Decision Support including concepts, tools, methods and workload measurement.Knowledge of database design and report design at the intermediate to advanced level.Knowledge and skills in the development of dashboards, KPIs and BSC an asset.Knowledge of healthcare databases an asset.Advanced proficiency with desktop analytical tools including MS Office, SQL, SAS or other equivalent tools. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Vancouver Main branch is seeking a talented, self-directed individual with a growth- and goals-oriented mindset to join us in our pursuit of helping our clients thrive and communities prosper.As an Associate Advisor, you will work with an Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping deepen existing relationships and welcome new clients to the firm. Identifying new opportunities and helping to grow the business will be a key and exciting part of your role.What will you do? Leverage your talent for planning to facilitate, in partnership with the Investment Advisor, meetings and events for the Investment Advisor with their clients and prospects. Drawing on your understanding of the business and client needs, you will help determine agenda and key topics, prepare documentation, execute post-meeting work and attend client meetings when required.Tap into your superior problem resolution skills to provide proactive client service. Working collaboratively, you will at times liaise with various departments to provide smooth and timely solutions.Effectively respond to client account inquiries and take ownership of follow-ups.Help build and execute business plans, client segmentation exercises, and client service plans.Identify opportunities for asset consolidation and referrals across the existing client baseSupport your advisory team with new client acquisition.Nurture and manage valuable relationships with Centers of Influence (COIs) and RBC partners.Trading and / or portfolio rebalancing support.Conduct ongoing research on markets and investments and provide regular updates to the advisory team.Support both the advisory team and our clients throughout the Wealth Management process. Coordinate activities with internal Wealth Management specialists, manage documentation, track progress and follow up.What do you need to succeed?Must-haveApproval as a Registered Representative (RR) with IIROCSuccessful completion of the Wealth Management Essentials (WME) course or Investment Management Techniques (IMT)University degreeExceptional written and verbal communication skillsStrong skills working with business applications/technology, including Microsoft Office SuiteNice-to-have4 years or more of professional experience within the investment industryMeticulous attention to detail and strong problem solving and analytical skillsHighly developed client service skillsWhats in it for you?We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableThe opportunity to work as part of a dynamic, collaborative, progressive, and high-performing teamChallenging work that will help you grow professionallyOngoing opportunities to build close relationships with clientsThe expected base salary range for this particular position is $38,000 - $55,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsAccount Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk ManagementAdditional Job DetailsAddress:VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-03-04Application Deadline:2024-05-31Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.The RBC Dominion Securities branch located in Coquitlam is seeking a licensed and experienced Senior Associate to provide support to a dynamic Advisory Team.You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.What will you do?Coordinate and prepare meetings for Advisors with their clients/prospects.Provide proactive client service with a focus on problem resolution and attention to details.Liaise with various departments for execution, where necessary.Assist the Advisor team with client onboarding.Help manage incoming communications from clients, Advisors and other internal and external partners.Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accountsEnsure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.Support Advisor team and client through the Wealth Management process and maintain audit of Wealth Management Activities and priorities.What do you need to succeed?Must-haveUniversity or college degreeCanadian Securities Course (CSC), Conduct and Practices Handbook Course (CPH), and Investment Representative (IR)Minimum 10 years of experience in the financial services industryHigh level of time management and organization skillsAbility to work in a fast-paced environmentSelf-starter who takes initiativeDemonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clientsExceptional verbal and written communication skills via phone and email in EnglishStrong Microsoft Office Suite skillsNice-to-haveKnowledge of RBC Dominion Securities systems and proceduresWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial serviceThe expected base salary range for this particular position is $38,000 - $55,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder value Job SkillsCustomer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance MeasurementAdditional Job DetailsAddress:4720 KINGSWAY, TH 12:BURNABYCity:BURNABYCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-03-20Application Deadline:2024-05-25Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview The teamr eviews and underwrites Life and Health insurance applications. Contributes and supports underwriting objectives providing rationale for sound underwriting decisions and remains objective to opportunities to support concession requests provided within TDBG risk appetite. May be involved in direct engagement of clients where applicable. Job Details Job Description: -Expert knowledge of underwriting function; sound understanding of Company's various business operations. -Solid awareness of current affairs and issues both corporate and external General knowledge of referral areas -Excellent organizational, communication and interpersonal skills Excellent analytical skills; ability to define, research and solve problems -Ability to create, maintain and manage the on going relationships between the team and its customers, ensuring all team members are familiar with the customers and the way they conduct business -Ability to prioritize and work effectively under deadlines balancing published service times with an appropriate customer focus -Ability to comprehend, retain and apply current technical information to daily work issues Strong knowledge of insurance contract law and state legislative requirements -Expert knowledge of company plans, riders, benefits and illustrations (and how they are marketed) -Expert knowledge of reinsurance marketplace (including underwriting strengths and weaknesses) to work proactively with the field where reinsurance is an opportunity -Thorough understanding of automatic reinsurance agreements -Expert knowledge of medical science, technology and their impact on mortality -Expert knowledge of financial and other non-medical underwriting factors Strong knowledge of product pricing Job Requirements Job Requirements : -Manage all aspects of underwriting process -Select and classify risk according to company philosophy and standards -Develop initiatives for revision and update of underwriting policies and practices -Participate in and provide a leadership resource for projects -Work with a variety of stakeholders to review, improve and enhance automated underwriting and straight through processing capabilities -Provide an information resource for underwriters at all levels -Create a robust talent plan and, ultimately, pipeline to enhance underwriting talent on the team -Foster environment where continuous learning and improvement is encouraged and valued -Provide feedback on team member's performance and develop training, performance and career development plans -Set goals and measurement criteria for attainment of goals Manage acquisition of reinsurance coverage for large cases Manage retention -Help maintain profitable mortality experience -Analyze and interpret medical, non - medical and financial information Make decisions within approval limits -Determine appropriate requirements Comply with departmental procedures -Identify and provide solutions to work related problems and issues -Communicate and collaborate with the field and head office colleagues to provide the highest quality and service levels to customers and serve as the Team's primary contact with the Regional Directors and clients -Manage mortality on preferred block of business, through flex guidelines to ensure pricing and mortality expectations are met -Enforce the company's underwriting philosophy and guidelines and ensure that the company mortality expectations are met through quality of the Team's underwriting decisions -Maintain positive and effective relationships with internal and external partners -Serve as Team's liaison with other departmental units - i.e. - Pricing/ Actuarial/ Directors/ Medical Committee Experience & Education: -Post-secondary education or equivalent work experience -Minimum 15 years underwriting experience, AALU, FALU preferred -LOMA Customer Service preferred Additional Information CUSTOMER SUPPORTING: • Review applications / submissions for aspects including client reports and results to understand and identify related risks • Make underwriting decisions based on filed guidelines and within TD's risk appetite • Actively monitor results for trending patterns and / or issues • Make decisions that are consistent and fair, considering client needs while following our underwriting philosophy • Prepare errors and omissions, ex-gratia payments, void coverage request and sends for approval when required by authority • Meet all service level agreements for both underwriting and renewals activities • May attend court regularly as a TDI representative for litigation matters • Record and provide feedback on all declines and decline rule exceptions • Meet and exceed quality review targets • Provide technical underwriting support to various departments (CSC, Claims, SIU, Risk, Governance & Control, Quality, L&D) • Make customer contact in accordance with procedural mandates and underwriting needs • Appropriately handle customer escalations complaint process and resolution • Proactively identifies opportunities to create benefits for the customer by reviewing and implementing improvements to efficiency and operations • At more senior levels, may be required to work closely with product team, supporting various initiatives including product roll out and onboarding, including evaluating and making decisions/ recommendations Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

THE TEAMThe mission of the Planning Department is to build the corporate sales and inventory plan to entrepreneurially and methodically drive the business. THE OPPORTUNITYAritzia is growing and our Planning team is growing with it. This is a unique opportunity to be part of leading the team responsible for developing sound product plans to maximize sales while minimizing risk. You will play a pivotal role in supporting the Product Division to enable data-driven decision making. You have a passion for product and numbers, combining the creative vision with the analytics. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.THE ROLEAs the Head of Sales Planning, you will lead the team to:Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.Define and deliver Aritzia's Merchandise Planning approach for forecasting sales.Determine accurate seasonal and long-term sales targets & projections.Manage seasonal projections, long-term forecasts, providing insights & analysis across various dimensions.Own the long-term forecasts for product initiatives, partnering with the business to determine category opportunities. Own cross-functional sales related forecasts driving decision-making on key investments.Partner with the business to determine marketing and merchandising opportunities.THE QUALIFICATIONSThe Head of Sales Planning, has:Proven and best-in-class skills, applicable certifications, education and/or experience, including: Experience in leading and managing a team.Experience in the Retail industry, ideally in a Merchandise Planning function; vertical retail an asset.A love for excel, working with data and producing insights to drive the business forward. A commitment to learn, apply, champion and enrich Aritzia's Values and Business and People Leadership principles. The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes. The ability to set clear objectives and design a strategy that inspires the team. A dedication to quality and investing in results and new business opportunities that add value. THE COMPENSATIONThe typical hiring range for this position is $125,000 - $375,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus and equity.We are always looking for top talent - if your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all.THE PERKSSome of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Cafe - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms and more.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.