Overview of salaries statistics of the profession "Loan Support Specialist in Canada"

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of M365 operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to M365 services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a M365 operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Proven experience as an M365 Technician or similar role, with practical knowledge of Microsoft 365 applications and services, including Teams, SharePoint, OneDrive, and Exchange Online. Familiarity with M365 administration and user management, including user accounts, licenses, and permissions. Understanding of M365 security features, compliance policies, and data protection concepts. Experience in configuring and customizing M365 applications and services to meet organizational requirements. Knowledge of incident and problem management processes and tools for timely resolution of M365-related issues. Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical problems in the M365 environment. Strong knowledge of SharePoint and SharePoint Online. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Audio-Visual operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Audio Visual services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in an AV operations role. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Deep understanding of hardware, structured cabling, based operating system and conferencing software platforms as it pertains to Microsoft Teams, Google Meet, Zoom, GoToMeeting and WebEx Deep knowledge of Room Booking Systems and Panels (Flowscape, Neat, Logitech...) Ability to understand, assess AV problems. Can lead multiple groups within IT, the Business and 3rd party vendors for AV installations and operational support. Can manage AV vendors. Can adhere to and align service operations to global design and direction. Provide escalation support and knowledge transfer for L1 and L2 support. Readiness to adapt to new technologies and upgrades in AV systems and booking systems. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

POSITION SUMMARY To ensure the efficient operation of WSPs internal Compute services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Compute operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Compute services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a Compute operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Proven experience and proficiency with below compute technologies and related activities: Technology solutions: Dell and HPE server Cisco UCS VMWare vCenter Products Nutanix HPE Storage (MSA, Nimble) Storage Cashing Technology (Nasuni, Talon, Pandora) Object Storage (EMC ECS, Azure, AWS) Archive product (Komprise, HubStore, Enterprise Vault) Backup Product (Veeam, Networker, DataDomain, Avamar, NetBackup, Commvault) Server sysadmin or similar role with in-depth hardware knowledge. Cloud sysadmin operating skill (e.g., Azure, AWS) Server operating systems (e.g., Windows, Linux). Server virtualization platforms (e.g., VMware, Hyper-V). Server and data security concepts and compliance requirements. Scripting and automation skills (e.g., PowerShell, Bash) for efficient server management and automation of routine tasks. Storage and backup technologies, including SAN, NAS, RAID configurations, data deduplication, and storage protocols (e.g., iSCSI, Fibre Channel). Backup access, data retrieval, data integrity and high availability. Data retention policies through system procedures. Testing to refine backup strategies to minimize recovery time objectives (RTO) and recovery point objectives (RPO). Disaster recovery planning, data migrations, and storage performance optimization. Optimizing server and storage performance, capacity, and reliability while considering growth projections and industry best practices. Understanding server, storage and backup regulation or laws, emerging technologies, and best practices. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of ConfigMgr operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to ConfigMgr services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a ConfigMgr operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Strong knowledge of ConfigMgr features, functionalities, and best practices. Proficient in writing and maintaining PowerShell scripting and automation tools. Proficient with Windows operating systems, Active Directory, Azure AD, Group Policy, O365, and other Microsoft technologies. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Position SummaryIf you are looking for friendly, supportive staff, work life balance and affordable living this may be just the opportunity that will take your career to a new level.The Specialist, Clinical Informatics leads and promotes the integration of information technologies and clinical change initiatives that automate and/or enhance evidence-based clinical practices, access to patient/client information and clinical documentation via Electronic Medical Record (EMR) systems in collaboration with clinical leaders, service and program managers and directors, physicians, and staff. As an integral member of a regional multi-disciplinary IT team, the Specialist, Clinical Informatics works to increase the effectiveness, efficiency, and meaningful use of an EMR system throughout NH programs and services. The role provides clinical subject matter expertise at all stages of the system life cycle, translates clinical requirements, leads teams, and contributes to project planning, budgets, and implementation schedules. The role also participates in recruitment and provides coaching, supervision, and evaluation of staff. The Specialist, Clinical Informatics serves as the liaison between clinical areas and IT, and accurately and promptly analyzes, prioritizes, and translates user needs and requests to clinical information systems. This includes facilitating communication amongst end users, identifying and articulating gaps between clinical business processes and systems and facilitates the analysis, design, building and maintenance of clinical content within systems.Starting salary will be approximately from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions. Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's degree in a health care or health informatics discipline.• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation.• Five (5) to seven (7) years recent, related experience in clinical operations and/or clinical systems facilitation.• Or an equivalent combination of education, training, and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Skills and Abilities: Education and Experience• Bachelor's degree in a health care or health informatics discipline.• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation.• Five (5) to seven (7) years recent, related experience in clinical operations and/or clinical systems facilitation.• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Knowledge, Skills and Abilities:• Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Position SummaryAre you someone who has a real passion for helping others? Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Corporate Office. The Program/Service Specialist is responsible for researching, developing, implementing and continually improving clinical practices, processes, documentation, reporting and clinical data/information to enable effective and efficient care in Northern Health (NH) departments. The Program/Service Specialist provides oversight and facilitates quality improvement changes in collaboration with clinical leaders, Information and Technology Services (ITS), clinical managers and directors, physicians and staff.The Program/Service Specialist serves as the liaison and change agent for clinical care areas, departments and units. They continuously identify opportunities for improvement, and accurately and promptly analyze, prioritize, and translate user needs into more standardized clinical practice, processes and use of electronic medical records (EMR) and other clinical IT tools. They develop options with stakeholders, and then lead consultations with decision makers to implement solutions. The work includes regular engagement with clinical educators and end-users, and travel to NH facilities.As a Data Steward, "sees the big picture" and the impact of processes to data value in delivering care and supporting decision making and outcomes therefore working across the organization when making decisions about data and helping to establish enterprise-wide standards for data quality and usage.In collaboration with site/departmental leadership, the Program/Service Specialist is responsible to lead the coordination, implementation, and completion of Services projects or initiatives. Projects may involve process improvement and work redesign, productivity reviews, and the provision of strategic information to support those processes. Working with stakeholders at all levels, the incumbent inspires others to achieve goals and deliverables through facilitation, effective communication of corporate vision, and ensuring the culture is one in which individual competencies can thrive.Starting salary will be approximately from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions. Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's degree in a health care discipline;• Relevant professional development process improvement, change management, information technology/information management, project management, group facilitation, coaching;• Five (5) to seven (7) years in front-line clinical care and related experience working in clinical operations EMR use;• Or an equivalent combination of education, training and experience.Skills and Abilities: • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Ability to take a "can-do" approach to resolving issues and working with multiple stakeholders• Ability to apply change management and transformation techniques and practices.• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals, working in stressful clinical situations, through change initiatives and resolve issues arising throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Position Summary ** Financial Support for Moving Expenses is available for this position ** Are you someone who has a real passion for helping others? Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Information and Technology Services department.The Specialist, EMR Adoption provides at-the-elbow and remote guidance and coaching to physicians, nurses and allied health professionals to increase their satisfaction and meaningful use of Northern Health's Electronic Medical Record (EMR) systems. The role coaches the support coaches and clinical educators to enable local sustainment and adoption of EMRs in conjunction with quality improvement in clinical practices, processes and documentation. The EMR Adoption Specialist supports clinicians where they work in acute, primary and community facilities and clinics. They provide individual and group coaching, mentoring, performance evaluations, and onsite EMR support. The Specialist uses analytical IT tools to measure and increase EMR adoption. They act as an EMR subject matter expert and regularly liaise with site operational leaders, regional programs and clinical informatics to resolve issues of change management, training, design, build and support of EMRs and other IT tools.Starting salary will be approximately from $86,398 to $107,997 and will be based on education, training, experience, and salaries of similar positions. Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's degree in a health care or health informatics discipline;• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation;• Five (5) to seven (7) years in front-line clinical care and experience working in clinical operations and/or clinical systems;• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Skills and Abilities: • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Ability to take a "can-do" approach to resolving issues and working with multiple personalities.• Ability to apply people change management and transformation techniques and practices.• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals, working in stressful clinical situations, through change initiatives and resolve issues arising throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Position SummaryAre you looking for that career that will allow you to combine your clinical expertise and your proven leadership skills? If you feel, you can deliver success by implementing strategies that focus the efforts of individuals on business goals, individual goals, team goals and translating them into positive outcomes - we want to hear from you.The Specialist, Evaluation - Strategic Priorities supports the development and implementation of evaluation strategies and activities that will inform decision making for identified Strategic Priorities and Initiatives in the Health Authority.Starting salary will be approximately from $72,445 to $90,556 and will be based on education, training, experience, and salaries of similar positions.Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Master's degree in health, evaluation or social sciences.• Three (3) to five (5) years experience in conducting evaluations, performance monitoring or quality improvement initiatives;• Experience in health care settings, community development and project management.• Or an equivalent combination of education, training and experience.Skills and Abilities: • Knowledge about and experience with evaluation theories and approaches.• Knowledge and ability to perform qualitative and quantitative data collection and analyses.• Strong interpersonal skills and the ability to work independently as well as in teams.• Strong oral and written communication skills including facilitation and negotiation skills and knowledge transfer and exchange.• Ability to effectively present and clarify requirements, expectations, ideas and concepts to a diverse range of audiences in care innovations.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Intune and MDM operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Intune and MDM services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a Intune/MDM operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Strong knowledge of Intune features, functionalities, and best practices. Proficient in writing and maintaining PowerShell scripting and automation tools. Proficient with Windows operating systems, Active Directory, Azure AD, Group Policy, O365, and other Microsoft technologies. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Position SummaryAre you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant leadership experience to join us in our Health Information Management department. The Specialist, Health Information Quality provides quality improvement leadership and support within Health Information Management (HIM). The Specialist, HIQ supports the development, implementation and sustainment of quality improvement projects and plans consistent with strategic and operational plans and standards. The Specialist supports the development of structures and processes to advance information and data quality using health information standards and the health information lifecycle. The incumbent works with the Northern Health Quality and Information Governance teams to provide education and expertise on information and data quality improvement methodologies and other principles, strategies, and tools used in the field of improvement science.Starting salary will be approximately from $86,398 to $107,997 and will be based on education, training, experience, and salaries of similar positions. Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit.Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeQualfications• Bachelor's degree with a focus on health information management, health informatics or health information science, Business, Public Administration, Education, or other health related field;• Training and experience in using quality improvement methodologies (e.g. Model for Improvement, Lean);• Training and experience in adult education.• Three (3) to five (5) years recent, related experience in HIM operations and/or health information systems;• Or an equivalent combination of education, training and experience.• Certification in change management and/or quality improvement methodologies are an asset.Skills and Abilities: • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Comprehensive knowledge of quality improvement principles, theory, and practice including the application of Lean thinking in healthcare settings.• Strong documentation skills and demonstrated ability to develop detailed business or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events, and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Position SummaryIf you are looking for friendly, supportive staff, work life balance and affordable living this may be just the opportunity that will take your career to a new level.The Specialist, EMR Adoption provides at-the-elbow and remote guidance and coaching to physicians, nurses and allied health professionals to increase their satisfaction and meaningful use of Northern Health's Electronic Medical Record (EMR) systems. The role coaches the support coaches and clinical educators to enable local sustainment and adoption of EMRs in conjunction with quality improvement in clinical practices, processes and documentation. The EMR Adoption Specialist supports clinicians where they work in acute, primary and community facilities and clinics. They provide individual and group coaching, mentoring, performance evaluations, and onsite EMR support. The Specialist uses analytical IT tools to measure and increase EMR adoption. They act as an EMR subject matter expert and regularly liaise with site operational leaders, regional programs and clinical informatics to resolve issues of change management, training, design, build and support of EMRs and other IT tools.The salary for this position is from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions. The salary for part time positions will be prorated.Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's degree in a health care or health informatics discipline;• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation;• Five (5) to seven (7) years in front-line clinical care and experience working in clinical operations and/or clinical systems;• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Skills and Abilities:• Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Ability to take a "can-do" approach to resolving issues and working with multiple personalities.• Ability to apply people change management and transformation techniques and practices.• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals, working in stressful clinical situations, through change initiatives and resolve issues arising throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Position SummaryAre you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant management and leadership experience to join us in our Health Informatics & Information Management Department.The Specialist, Health Informatics and Information Management (HIIM) leads and promotes the integration of information technologies and change initiatives that automate and/or enhance evidence-based practices, appropriate access to patient/client information and documentation via healthcare systems in collaboration with clinical leaders, HIM leaders, service and program managers and directors, physicians and staff.As an integral member of a regional multi-disciplinary IMIT team, the Specialist, HIIM works to increase the effectiveness, efficiency, and meaningful use of health information systems throughout NH programs and services. The role provides HIIM subject matter expertise at all stages of the information system life cycle and health information management lifecycle, translates health information requirements, leads teams and contributes to project planning, budgets and implementation schedules. The role also participates in recruitment and provides coaching, supervision, and evaluation of staff.The Specialist, HIIM serves as a liaison between business areas and IMIT, and accurately and promptly analyzes, prioritizes, and translates user needs and requests to health information systems. This includes facilitating communication amongst end users, identifying and articulating gaps between business processes and systems and facilitates the analysis, design, building, and maintenance of HIIM content within systems and knowledge management tools and resources.Starting salary will be approximately from $86,398 to $107,997 and will be based on education, training, experience, and salaries of similar positions.Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit.Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeQualfications• Bachelor's degree in a health information management or health informatics discipline;• Relevant professional development in areas of clinical documentation improvement and/or information governance and/or enterprise information management, process improvement, change management, project management, group facilitation.• Five (5) to seven (7) years recent, related experience in HIM operations and/or health information systems facilitation.• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification is considered an asset.Skills and Abilities: • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Strong documentation skills and demonstrated ability to develop detailed business or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events, and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Familiarity with international terminology and coding standards (e.g. ICD9/10, SnomedCT, LOINC).• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Location: Kelowna Job Type: Full Time myWork Options: In-person, Hybrid Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References Why join our Mobile Mortgage team? This role gives you the flexibility you want along with a base pay and a commission pay structure not just on mortgages but earn commission on Investments, Visa and Insurance products as well. As part of our Mobile Mortgage team, you'll use your experience to help your members anytime and anywhere they need a mortgage. Your mission is to source residential mortgage business, build strong member relationships and bring those two pieces together to Coast Capital Savings. This unique role allows you to work from your home office, network extensively within your community and be recognized and rewarded with unlimited earning potential. What you'll get to do: Develop a business plan with a goal of maximizing residential mortgage business and enhancing the member experience Write new mortgages and conduct prudent due diligence in the underwriting and documentation processes Seek out new mortgage leads and members by networking in the community and developing relationships with realtors, developers, builders and previous mortgage members Enhance the experience of existing members by helping them with the home buying process, their mortgage and their other financial needs Anchoring members to the appropriate delivery channel at Coast Capital for closing and cross sales Generating referrals to our other internal business units Who are we looking for? We're looking for a self-starter who's a strong lender and excited about working independently to grow a book of business and to reap the rewards of working hard. You love meeting new people and developing relationships focused on the member's needs. You are highly motivated with demonstrated sales and lending skills and underwriting experience from your 3 - 4 years of related experience You have a strong sense of entrepreneurship as you want to build your own business in a fast-paced, competitive market You bring to the team a well-established network of realtors, builders, financial planners and other centers of influence You have a well-developed value proposition that sets you apart from other mortgage specialists You are flexible to work around your member's schedules, whether it be evenings, weekends or during regular business hours Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Location: Langley Branch Job Type: Full Time myWork Options: In-person, Hybrid Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References Why join our Mobile Mortgage team? This role gives you the flexibility you want along with a base pay and a commission pay structure not just on mortgages but earn commission on Investments, Visa and Insurance products as well. As part of our Mobile Mortgage team, you'll use your experience to help your members anytime and anywhere they need a mortgage. Your mission is to source residential mortgage business, build strong member relationships and bring those two pieces together to Coast Capital Savings. This unique role allows you to work from your home office, network extensively within your community and be recognized and rewarded with unlimited earning potential. What you'll get to do: Develop a business plan with a goal of maximizing residential mortgage business and enhancing the member experience Write new mortgages and conduct prudent due diligence in the underwriting and documentation processes Seek out new mortgage leads and members by networking in the community and developing relationships with realtors, developers, builders and previous mortgage members Enhance the experience of existing members by helping them with the home buying process, their mortgage and their other financial needs Anchoring members to the appropriate delivery channel at Coast Capital for closing and cross sales Generating referrals to our other internal business units Who are we looking for? We're looking for a self-starter who's a strong lender and excited about working independently to grow a book of business and to reap the rewards of working hard. You love meeting new people and developing relationships focused on the member's needs. You are highly motivated with demonstrated sales and lending skills and underwriting experience from your 3 - 4 years of related experience You have a strong sense of entrepreneurship as you want to build your own business in a fast-paced, competitive market You bring to the team a well-established network of realtors, builders, financial planners and other centers of influence You have a well-developed value proposition that sets you apart from other mortgage specialists You are flexible to work around your member's schedules, whether it be evenings, weekends or during regular business hours Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Location: Victoria Job Type: Full Time myWork Options: In-person, Hybrid Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References Why join our Mobile Mortgage team? This role gives you the flexibility you want along with a base pay and a commission pay structure not just on mortgages but earn commission on Investments, Visa and Insurance products as well. As part of our Mobile Mortgage team, you'll use your experience to help your members anytime and anywhere they need a mortgage. Your mission is to source residential mortgage business, build strong member relationships and bring those two pieces together to Coast Capital Savings. This unique role allows you to work from your home office, network extensively within your community and be recognized and rewarded with unlimited earning potential. What you'll get to do: Develop a business plan with a goal of maximizing residential mortgage business and enhancing the member experience Write new mortgages and conduct prudent due diligence in the underwriting and documentation processes Seek out new mortgage leads and members by networking in the community and developing relationships with realtors, developers, builders and previous mortgage members Enhance the experience of existing members by helping them with the home buying process, their mortgage and their other financial needs Anchoring members to the appropriate delivery channel at Coast Capital for closing and cross sales Generating referrals to our other internal business units Who are we looking for? We're looking for a self-starter who's a strong lender and excited about working independently to grow a book of business and to reap the rewards of working hard. You love meeting new people and developing relationships focused on the member's needs. You are highly motivated with demonstrated sales and lending skills and underwriting experience from your 3 - 4 years of related experience You have a strong sense of entrepreneurship as you want to build your own business in a fast-paced, competitive market You bring to the team a well-established network of realtors, builders, financial planners and other centers of influence You have a well-developed value proposition that sets you apart from other mortgage specialists You are flexible to work around your member's schedules, whether it be evenings, weekends or during regular business hours Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Location: Richmond Centre Branch Job Type: Full Time myWork Options: In-person, Hybrid Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References Why join our Mobile Mortgage team? This role gives you the flexibility you want along with a base pay and a commission pay structure not just on mortgages but earn commission on Investments, Visa and Insurance products as well. As part of our Mobile Mortgage team, you'll use your experience to help your members anytime and anywhere they need a mortgage. Your mission is to source residential mortgage business, build strong member relationships and bring those two pieces together to Coast Capital Savings. This unique role allows you to work from your home office, network extensively within your community and be recognized and rewarded with unlimited earning potential. What you'll get to do: Develop a business plan with a goal of maximizing residential mortgage business and enhancing the member experience Write new mortgages and conduct prudent due diligence in the underwriting and documentation processes Seek out new mortgage leads and members by networking in the community and developing relationships with realtors, developers, builders and previous mortgage members Enhance the experience of existing members by helping them with the home buying process, their mortgage and their other financial needs Anchoring members to the appropriate delivery channel at Coast Capital for closing and cross sales Generating referrals to our other internal business units Who are we looking for? We're looking for a self-starter who's a strong lender and excited about working independently to grow a book of business and to reap the rewards of working hard. You love meeting new people and developing relationships focused on the member's needs. You are highly motivated with demonstrated sales and lending skills and underwriting experience from your 3 - 4 years of related experience You have a strong sense of entrepreneurship as you want to build your own business in a fast-paced, competitive market You bring to the team a well-established network of realtors, builders, financial planners and other centers of influence You have a well-developed value proposition that sets you apart from other mortgage specialists You are flexible to work around your member's schedules, whether it be evenings, weekends or during regular business hours Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Location: Vancouver, North Vancouver Branch Job Type: Full Time myWork Options: In-person, Hybrid Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References Why join our Mobile Mortgage team? This role gives you the flexibility you want along with a base pay and a commission pay structure not just on mortgages but earn commission on Investments, Visa and Insurance products as well. As part of our Mobile Mortgage team, you'll use your experience to help your members anytime and anywhere they need a mortgage. Your mission is to source residential mortgage business, build strong member relationships and bring those two pieces together to Coast Capital Savings. This unique role allows you to work from your home office, network extensively within your community and be recognized and rewarded with unlimited earning potential. What you'll get to do: Develop a business plan with a goal of maximizing residential mortgage business and enhancing the member experience Write new mortgages and conduct prudent due diligence in the underwriting and documentation processes Seek out new mortgage leads and members by networking in the community and developing relationships with realtors, developers, builders and previous mortgage members Enhance the experience of existing members by helping them with the home buying process, their mortgage and their other financial needs Anchoring members to the appropriate delivery channel at Coast Capital for closing and cross sales Generating referrals to our other internal business units Who are we looking for? We're looking for a self-starter who's a strong lender and excited about working independently to grow a book of business and to reap the rewards of working hard. You love meeting new people and developing relationships focused on the member's needs. You are highly motivated with demonstrated sales and lending skills and underwriting experience from your 3 - 4 years of related experience You have a strong sense of entrepreneurship as you want to build your own business in a fast-paced, competitive market You bring to the team a well-established network of realtors, builders, financial planners and other centers of influence You have a well-developed value proposition that sets you apart from other mortgage specialists You are flexible to work around your member's schedules, whether it be evenings, weekends or during regular business hours Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Location: Cottonwood Branch Job Type: Full Time myWork Options: In-person, Hybrid Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References Why join our Mobile Mortgage team? This role gives you the flexibility you want along with a base pay and a commission pay structure not just on mortgages but earn commission on Investments, Visa and Insurance products as well. As part of our Mobile Mortgage team, you'll use your experience to help your members anytime and anywhere they need a mortgage. Your mission is to source residential mortgage business, build strong member relationships and bring those two pieces together to Coast Capital Savings. This unique role allows you to work from your home office, network extensively within your community and be recognized and rewarded with unlimited earning potential. What you'll get to do: Develop a business plan with a goal of maximizing residential mortgage business and enhancing the member experience Write new mortgages and conduct prudent due diligence in the underwriting and documentation processes Seek out new mortgage leads and members by networking in the community and developing relationships with realtors, developers, builders and previous mortgage members Enhance the experience of existing members by helping them with the home buying process, their mortgage and their other financial needs Anchoring members to the appropriate delivery channel at Coast Capital for closing and cross sales Generating referrals to our other internal business units Who are we looking for? We're looking for a self-starter who's a strong lender and excited about working independently to grow a book of business and to reap the rewards of working hard. You love meeting new people and developing relationships focused on the member's needs. You are highly motivated with demonstrated sales and lending skills and underwriting experience from your 3 - 4 years of related experience You have a strong sense of entrepreneurship as you want to build your own business in a fast-paced, competitive market You bring to the team a well-established network of realtors, builders, financial planners and other centers of influence You have a well-developed value proposition that sets you apart from other mortgage specialists You are flexible to work around your member's schedules, whether it be evenings, weekends or during regular business hours Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.