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Overview of salaries statistics of the profession "Mortgage Services Consultant in Canada"

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Employé polyvalent (Manoeuvre d'usine)
Teknion Roy et Breton inc., Lévis, QC
Joignez-vous à notre équipe afin d’agir à titre de :Employé(e) polyvalent(e) (manœuvre d'usine)Code CNP : 95109Usine de St-Romuald – Rb Tek Concept10 postes permanents disponiblesQuarts de jour et de soirVotre défiRelevant du superviseur de production, vous aurez, à titre d'employé(e) polyvalent(e), à assembler, manutentionner, inspecter des pièces et effectuer diverses opérations menant à la fabrication d'ameublement de bureau. Plus spécifiquement, vous pouvez être appelé(e) à :Effectuer des tâches élémentaires dans l'opération de divers équipements;Manipuler des pièces ou de la matière première manuellement ou à l'aide de divers équipements;Assembler et emballer des composantes de meuble;Installer de la quincaillerie à l'aide d’outils pneumatiques;Utiliser un système informatique pour le suivi des commandes.Qualités personnelles et professionnellesAvoir un souci constant pour la qualité et l’efficacité de son travailFaire preuve de débrouillardise et de rigueur dans son travailÊtre ponctuel(le), dynamique et avoir la capacité de travailler en équipeQualifications requisesSecondaire VMinimum une année d'expérience, quel que soit le domaineCapacité à évoluer dans un environnement informatiséBonnes conditions physiquesLe candidat doit être en mesure de s'exprimer clairement en français et/ou anglais et/ou espagnolConditions d'emploi19.00$/heure à l'embauchePrime pour le quart de soirBonus mensuelGamme complète d'avantages sociaux (assurance collective, régime complémentaire de retraite, …)40 heures de travail par semaineVeuillez faire parvenir votre curriculum vitæ, en mentionnant le poste Employé(e) polyvalent(e) (manœuvre d'usine), au service des ressources humaines.Adresse : 565, 3e Avenue, Lévis (Qc) G6W 5M6Téléphone : 418-833-0047Fax : 418-830-0096Courriel : [email protected] souscrivons au principe de l’équité en matière d’emploi. Nous remercions toutes les personnes qui auront postulé; toutefois, seules les personnes sélectionnées seront contactées. Le candidat doit être en mesure de s'exprimer clairement en français et/ou anglais et/ou espagnol
Employé polyvalent (Manoeuvre d'usine)
Teknion Roy et Breton inc., Saint-Vallier, QC
Joignez-vous à notre équipe afin d’agir à titre de :Employé(e) polyvalent(e) (manœuvre d'usine)Code CNP : 95109Usine de St-Vallier – Roy & Breton20 postes permanents disponiblesQuarts de jour, de soir et de nuitVotre défiRelevant du superviseur de production, vous aurez, à titre d'employé(e) polyvalent(e), à assembler, manutentionner, inspecter des pièces et effectuer diverses opérations menant à la fabrication d'ameublement de bureau. Plus spécifiquement, vous pouvez être appelé(e) à :Effectuer des tâches élémentaires dans l'opération de divers équipements;Manipuler des pièces ou de la matière première manuellement ou à l'aide de divers équipements;Assembler et emballer des composantes de meuble;Installer de la quincaillerie à l'aide d’outils pneumatiques;Utiliser un système informatique pour le suivi des commandes.Qualités personnelles et professionnellesAvoir un souci constant pour la qualité et l’efficacité de son travailFaire preuve de débrouillardise et de rigueur dans son travailÊtre ponctuel(le), dynamique et avoir la capacité de travailler en équipeQualifications requisesSecondaire VMinimum une année d'expérience, quel que soit le domaineCapacité à évoluer dans un environnement informatiséBonnes conditions physiquesLe candidat doit être en mesure de s'exprimer clairement en français et/ou anglais et/ou espagnolConditions d'emploi19.00$/heure à l'embauchePrime pour les quarts de soir et de nuitBonus mensuelGamme complète d'avantages sociaux (assurance collective, régime complémentaire de retraite, …)40 heures de travail par semaineVeuillez faire parvenir votre curriculum vitæ, en mentionnant le poste Employé(e) polyvalent(e) (manœuvre d'usine), au service des ressources humaines.Adresse : 577, Route St-Vallier, St-Vallier (Qc) G0R 4J0Téléphone : 418-833-0047Fax : 418-830-0096Courriel : [email protected] souscrivons au principe de l’équité en matière d’emploi. Nous remercions toutes les personnes qui auront postulé; toutefois, seules les personnes sélectionnées seront contactées. Le candidat doit être en mesure de s'exprimer clairement en français et/ou anglais et/ou espagnol
Employé polyvalent (Manoeuvre d'usine)
Teknion Roy et Breton inc., Laurier-Station, QC
Joignez-vous à notre équipe afin d’agir à titre de :Employé(e) polyvalent(e) (manœuvre d'usine)Code CNP : 95109Usine de Laurier-Station - Teknion LS10 postes permanents disponiblesQuarts de jour et de soirVotre défiRelevant du superviseur de production, vous aurez, à titre d'employé(e) polyvalent(e), à assembler, manutentionner, inspecter des pièces et effectuer diverses opérations menant à la fabrication d'ameublement de bureau. Plus spécifiquement, vous pouvez être appelé(e) à :Effectuer des tâches élémentaires dans l'opération de divers équipements;Manipuler des pièces ou de la matière première manuellement ou à l'aide de divers équipements;Assembler et emballer des composantes de meuble;Installer de la quincaillerie à l'aide d’outils pneumatiques;Utiliser un système informatique pour le suivi des commandes.Qualités personnelles et professionnellesAvoir un souci constant pour la qualité et l’efficacité de son travailFaire preuve de débrouillardise et de rigueur dans son travailÊtre ponctuel(le), dynamique et avoir la capacité de travailler en équipeQualifications requisesSecondaire VMinimum une année d'expérience, quel que soit le domaineCapacité à évoluer dans un environnement informatiséBonnes conditions physiquesLe candidat doit être en mesure de s'exprimer clairement en français et/ou anglais et/ou espagnol.Conditions d'emploi19.00$/heure à l'embauchePrime pour le quart de soirBonus mensuelGamme complète d'avantages sociaux (assurance collective, régime complémentaire de retraite, …)40 heures de travail par semaineVeuillez faire parvenir votre curriculum vitæ, en mentionnant le poste Employé(e) polyvalent(e) (manœuvre d'usine), au service des ressources humaines.Adresse : 359, Boulevard St-Joseph, Laurier-Station (Qc) G0S 1N0Téléphone : 418-833-0047Fax : 418-830-0096Courriel : [email protected] souscrivons au principe de l’équité en matière d’emploi. Nous remercions toutes les personnes qui auront postulé; toutefois, seules les personnes sélectionnées seront contactées. Le candidat doit être en mesure de s'exprimer clairement en français et/ou anglais et/ou espagnol.
Sales Consultant - Tillicum
New Look Eyewear, Victoria, BC
Are you Looking for a Career that is Innovating, passionate, committed, respectful, and strives for excellence that is what we do day to day? We are looking for you!All of our employees hold these values, from head office to every one of our stores.What is the reason for our success? Our commitment to contribute to the well-being of our customers and employees alike so we can all make the most out of life! After all, they all are our inspiration.Main ResponsibilitiesExceed our customer’s expectation by creating a positive experience during their visit at our store;Ensure our customers are greeted and welcomed into our store in a timely, professional, and engaging manner;Initiate consultations by asking open-ended questions to learn about our customers’ preferences and needs;Assist our customers through the process of finding the perfect pair of glasses through honest and confident feedback based on style, function, and fit;Perform basic technical measurement and adjustments of eyewear (training provided);Assist our customers in placing orders and process customer payment transactions;Achieve and exceed monthly sales targets;Assist in opening and closing store procedures;Perform other tasks as needed, including maintaining store cleanliness, entering stock, inventory counts, and other duties assigned.Requirements and work conditionsYou have previous retail sales or customer service experienceYou have a great attitude towards customer serviceYou have excellent computer skills and working knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint)You demonstrate initiative in learning and understanding new products, services and promotional offeringsYou are committed to driving sales and working as a team to achieve store targetsYou have excellent communication skillsYou are open minded and adaptable to new environmentsYou have a flexible schedule with the ability to work evening, weekends and some holidaysAre you looking for a career with vision?Joining New Look Eyewear gives you the opportunity to be part of an exceptional team and advance your career.
Sales Consultant - Nanaimo
New Look Eyewear, Nanaimo, BC
Are you Looking for a Career that is Innovating, passionate, committed, respectful, and strives for excellence that is what we do day to day? We are looking for you!All of our employees hold these values, from head office to every one of our stores.What is the reason for our success? Our commitment to contribute to the well-being of our customers and employees alike so we can all make the most out of life! After all, they all are our inspiration.Main ResponsibilitiesExceed our customer’s expectation by creating a positive experience during their visit at our store;Ensure our customers are greeted and welcomed into our store in a timely, professional, and engaging manner;Initiate consultations by asking open-ended questions to learn about our customers’ preferences and needs;Assist our customers through the process of finding the perfect pair of glasses through honest and confident feedback based on style, function, and fit;Perform basic technical measurement and adjustments of eyewear (training provided);Assist our customers in placing orders and process customer payment transactions;Achieve and exceed monthly sales targets;Assist in opening and closing store procedures;Perform other tasks as needed, including maintaining store cleanliness, entering stock, inventory counts, and other duties assigned.Requirements and work conditionsYou have previous retail sales or customer service experienceYou have a great attitude towards customer serviceYou have excellent computer skills and working knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint)You demonstrate initiative in learning and understanding new products, services and promotional offeringsYou are committed to driving sales and working as a team to achieve store targetsYou have excellent communication skillsYou are open minded and adaptable to new environmentsYou have a flexible schedule with the ability to work evening, weekends and some holidaysAre you looking for a career with vision?Joining New Look Eyewear gives you the opportunity to be part of an exceptional team and advance your career.
Sales Representative
Industrielle Alliance - Agence Québec Rive-Sud, Moncton, NB
Did you know that 80% of active Sales Representative / financial advisors have not studied finance? Are you looking for a new challenge with a flexible schedule and the possibility of working from home? No experience required, we train you from A to Z! license paid by the company, full benefits, group insurance and group RRSP. Come meet us and take the personality test to see if you have the job profile! Being a financial security advisor is a constructive job that aims to recommend financial solutions and advise people in achieving their financial goals, their choices of savings, investment products, insurance and even more…. Your mission: that customers are confident and secure in relation to their future. The partnership with senior advisors, a clientele in place, an assistant are only a few means at your disposal to facilitate the development of your clientele. Come work for a company that promotes teamwork, a climate of high performance, continuous improvement, respect for individuals and distributors and a service mentality. Description of tasks: Recommend and advise clients in their choice of savings and investment products, guide them in their choice of mortgage, life insurance, mortgage insurance and others. Advantages: A management team in place to support you on a daily basis, free access to premises, advantageous salary including commissions and bonuses (according to the personal objectives established), access to a team of financial planners to assist you in your complex files and to a team of trainers to improve your skills in the products offered by the company. For more information or to apply, contact us! As a consultant, it is imperative to be customer service oriented, and do you have any of these qualities? -Sociable and good communicator-Passionate, ready to take on challenges-Efficient, action and results oriented-Ready to make a difference-Confident and go-getter-Attentive to others and their needs. Then this career is for you.
Employé de service
First Transit Canada, Saint-Hubert, QC
Employé de serviceCherchez-vous toujours à offrir un service de qualité? Avez-vous à cœur d'offrir un excellent service à la clientèle? Si oui, vous êtes le candidat que First Student/Transco recherche! L'homme de cour / laveur des véhicules fait des réparations mineures (lumières, bancs etc.) le plein en carburant et le lavage extérieur et intérieur des autobus sous la supervision du contremaître de l'atelier mécanique.First Student Canada/Transco offre :Un salaire horaire compétitifUn programme d'avantages sociaux très intéressants tels que : soins de santé, de la vue et des dentsUn programme de formations payéesDes uniformes fournisDes occasions d'avancementVos principales responsabilités en tant qu'homme de cour/ravitailleur/laveur de véhicules sont :Faire le plein en carburant pour tous les véhiculesVérifier et ajouter les liquides appropriés aux véhicules au besoinNettoyer les véhicules à la division - l'intérieur et l'extérieur des véhiculesEffectuer les diverses tâches de maintenance assignées par le superviseurCompétences recherchées :Permis de conduire valideL'expérience en entretien et en nettoyage des véhicules est un avantageCapacité à acquérir de nouvelles compétences en maintenanceCapacité à travailler à l'extérieur sous toutes conditions météoVérification des antécédents judiciairesNous aspirons à avoir une culture où tout le monde est parmi les meilleurs. Nous nous efforçons d'attirer et de retenir une main-d'œuvre diversifiée. Par conséquent, tous les candidats qualifiés seront pris en considération pour un emploi. Nous encourageons les candidatures des femmes, des personnes handicapées, des peuples autochtones et des membres d'une minorité visible. First, est un employeur garantissant l'égalité des chances et, ce faisant, nous maintiendrons et promouvrons une culture inclusive qui soutient la croissance et le développement futurs pour tous. First s'engage à fournir des accommodements raisonnables à toutes les étapes du processus d'embauche et encourage tous les candidats qui pourraient en avoir besoin de tels arrangements à nous en informer.KIJI
Senior Strategic IT Security Planning and Protection Consultant to review, analyze, and apply the best practices, national or international computer l
S.i. Systems, Ottawa, ON
Our valued Public Sector client is in need of a Senior Strategic IT Security Planning and Protection Consultant to review, analyze, and apply the best practices, national or international computer law and ethics, IT Security architecture, and IT Security Risk Management Methodology The client is responsible for managing national parks, national historic sites, national marine conservation areas, and a national urban park. These natural and cultural heritage icons - and the staff that make up the team - are located from coast to coast to coast, in areas that are often remote and challenging operating environments. The client depends on effective and secure digital technology services to deliver its mandate. Along with the rest of the Government of Canada (GC), the client is evolving its workplace technology to reflect an enterprise approach to managing information, data, technology and security. The client's Office of the Chief Information Officer (OCIO) is responsible for providing national leadership for the information management and information technology services for the Agency. In addition, infrastructure investments will be made to find cost effective solutions to improve connectivity for remote regions. The OCIO continues to focus efforts to support the Agency's priorities and business lines. The CIO is working closely with Shared Services Canada to ensure that the Agency’s underlying infrastructure is continuously improved to support modern workforce enabling tools. The Agency is also looking to cloud solution providers to implement flexible solutions. We are looking for someone with the following, but not limited to, experience: 15 years of experience as a Strategic Information Technology Security Planning and Protection Consultant in an IT environment. 3 years of experience developing IT Security plans within a federal Government of Canada department, agency or Crown Corporation. 3 years of experience developing IT Security programs and service designs within a federal Government of Canada department, agency or Crown Corporation. a valid certification, degree, or a diploma in the IT Security field 5 projects of experience with authoring vision papers delineating the way ahead to ensure that IT Security and cyber protection are business enablers. 5 projects of experience with prioritizing IT Security and Information Infrastructure Protection programs within a federal Government of Canada department, agency, or Crown Corporation IT environment. 5 projects of experience with developing strategic IT Security architecture designs Apply
Cost Consultant Assistant
Core Two Management Group Ltd, Vancouver, BC, CA
Position: Cost Consultant AssistantEmployment type: Full time, permanent and indeterminateSalary: $25 per hourWorking hours: 37.5 hours per weekWork location: #520 - 601 W Broadway #300, Vancouver, BC V5Z 4C2Core Two Management Group Ltd is a leading professional cost advisory consultancy trusted by many owners, investors, and real estate developers to achieve better results and success. We are setting an example as leaders in the industry by utilizing both local and global expertise. Our core services include Development Management, Loan Monitoring, Cost Management and Specialist Support Services including Legal and Expert Witness reports/representation. By applying innovation, integrity, and intelligence, Core Two can deliver optimum value for your core.As a growing company, we are looking for an experienced, committed and hardworking Cost Consultant Assistant to join our team to provide essential support to our professional Cost Management team and to grow within our fast-expanding team.Duties include but are not limited to:•Assist the Cost Consultant and/or Senior Cost Consultant to prepare cost plans/estimates all stages of design in the residential, commercial and healthcare sector within British Columbia;•Prepare area schedules and query lists for issue to the design team;•Assist in preparing architectural take-offs and estimates, such as exterior wall enclosures, exterior and interior doors, windows, projections, interior partitions and finishes;•Market test for quotes with Contractors and Suppliers;•Assist the Cost Consultants and/or Senior Cost Consultant in maintaining the cost database;•Screen and prioritize communications, redirecting them to the appropriate individuals when necessary;•Manage appointments and meetings, ensuring accurate and efficient communication within the team;•Assist in preparing the document reviewed list, basis, assumptions, risks and opportunities for the project;•Conduct site inspection for monthly progress claims including assessing progress of work in consultation with the Cost Consultants and/or Senior Cost Consultant;•Assist in preparing loan monitoring reports for review by the Cost Consultant and/or Senior Cost Consultant;•Perform other related tasks as required by the Cost Management Team.Job Requirements•College Diploma in a relevant field such as Structural/Building/Architectural Technology is required;•At least one year work experience in a similar industry;•Knowledge in reading and understanding design drawing packs in architectural disciples is required;•Knowledge in reading design drawing packs for structural, mechanical and electrical disciplines is a plus;•Familiar in Planswift and excel;•Capable of managing multiple tasks, and ensure project deadlines are met;•Strong time management skills and highly organized;•Detail-oriented to ensure accuracy of delivery;•Adaptable and able to handle changing project requirements and priorities;•Ability to function in a fast-paced environment;•Good communication skills;•Motivated and willing to learn new skills;•Willingness to work some evenings and weekends (as needed);Method of application:By email to: Qualified candidates should forward their C.V. in confidence to:Only qualified candidates will be contacted.
Technical Sales Representative - Power Generation
Wajax Limited, Moncton, NB
The Opportunity Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of large new accounts ($60K - $500K) Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers Retain and grow business relationships with Top accounts by proactively identifying opportunities and presenting innovative solutions The Role Source and prospect new clients continually; conduct sales calls, including cold calls and lead and referral follow up to present product solutions and increase sales in assigned territory. identify and build relationships with decision makers within existing accounts, creating an on-going relationship strategy, cultivating partnering relationships, and establishing Wajax as a trusted advisor. Review and provide input on target client opportunities while ensuring alignment with overall account strategy Forecast, deliver, and adjust accounts to ensure success against contract terms. Coordinate with product experts to identify and capitalize on expansion and cross-selling opportunities within existing accounts. Conduct follow up with customers on orders, quotes and service requested; undertake activities to ensure the sale, such as sourcing of competitor information and analysis of competitor product offerings, application, and pricing to overcome client objections. Develop proposals and quotes based upon client needs, specifications, and product offerings. Full compliance with Impact sales process and installed CRM tools (Salesforce) The Candidate Education: Bachelor's degree / College Diploma Work Experience: Minimum 4 years with proven record of accomplishment in attaining/exceeding account management and sales goals The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.
Senior Consultant- FRM Quant
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Financial Risk Management (FRM) professionals help companies manage complex market, regulatory, operational and credit risks by shaping their risk and business strategies to effectively mitigate or take advantage of such exposures and enhance their compliance stance. Backed by deep industry knowledge, our team works with organizations to strengthen their governance and operating models, positioning them to effectively achieve their risk management goals. KPMG's FRM professionals help organizations by addressing complex challenges, creating, and protecting sustainable business value and transforming risk into a strategic advantage. We are currently seeking a Senior Consultant with a quantitative profile, specialized in credit risk modeling and capital markets to join our Financial Risk Management Advisory team within our Toronto office. The candidate will offer advisory services in credit risk modeling and will be working on a wide variety of projects with banks, credit unions, insurers, and investment funds. What you will doThe Senior Consultant will work closely with Managers in the KPMG's Financial Risk Management practice to problem solve, deliver, and manage projects around model development and model validation of credit risk models. The main responsibilities of the job are as follows: Developing credit models, performing validations, and participating in external/internal audit engagements related to IFRS 9 - ECL, credit modelling, or other quantitative engagements to meet goals and clients' expectations. Providing expertise in development or validation of models for a wide area of products such as (PD, LGD and EAD) for retail (mortgages, revolving, other retail loans) and non-retail portfolios (corporate, commercial, real estate), or scorecards (upon issuance and behavioural). Perform valuations for various derivative products, hedge effectiveness testing, validation of pricing models, develop market risk capital models, VaR backtesting procedures, etc to provide quantitative support to capital markets teams. Assisting in the Advisory projects' delivery in a wide range of fields in risk management to provide added value to customers. Writing detailed reports to present delivery approach, observations, and recommendations. Participating in preparation of proposals to respond to clients' business needs. Developing presentations, supporting the team in the business development initiatives, and meeting prospective clients. 3+ years of relevant experience including work in credit model development or validation functions or capital markets modelling. Degree in math, engineering, statistics, econometrics, economics, actuarial sciences or equivalent. Ability to understand complex problems and develop value added solutions. Well versed in model risk management activities. Motivation to achieve high standards of customer service and professionalism. Ability to deal with difficult and complex situations, focus and prioritize due to exceptional investigation skills and rigor. Excellent verbal and written communication skills with b ilingual capability in French and English as an asset. Proficiency in at least two of the following tools and languages: SAS, Python, Matlab, VBA, SQL, C++, and R. Experience in statistical and probabilistic credit risk modelling (PD, LGD, EAD) and model validation. Experience with risk rating and scorecard models for credit risk, ECL models for loan loss allowance and IFRS, and with stress testing models. Proficiency in Bloomberg valuation and pricing models. What you bring to the role Knowledge of the following models: logit/probit, survival models, Vector Autoregressive (VAR), Seemingly Unrelated Regressions (SURE), ARMAX, GARCH, VECM. Knowledge of requirements of the Basel and regulatory capital including calculation of economic and regulatory capital related to credit risk. Knowledge of requirements for credit capital assessment and stress testing under ICAAP, CCAR, and DFAST guidelines. Understanding of approaches to counterparty credit risk measurement (PFE, CVA, DVA, MVA, etc.). Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Consultant- FRM Quant
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Financial Risk Management (FRM) professionals help companies manage complex market, regulatory, operational and credit risks by shaping their risk and business strategies to effectively mitigate or take advantage of such exposures and enhance their compliance stance. Backed by deep industry knowledge, our team works with organizations to strengthen their governance and operating models, positioning them to effectively achieve their risk management goals. KPMG's FRM professionals help organizations by addressing complex challenges, creating, and protecting sustainable business value and transforming risk into a strategic advantage. What you will doWe are currently seeking a consultant with a quantitative profile, specialized in credit risk modeling and capital markets to join our Financial Risk Management Advisory team within our Toronto office. The candidate will offer advisory services in credit risk modeling and will be working on a wide variety of projects with banks, credit unions, insurers, and investment funds. The Consultant will work closely with Managers in the KPMG's Financial Risk Management practice to problem solve, deliver, and manage projects around model development and model validation of credit risk models. The main responsibilities of the job are as follows: Developing credit models, performing validations, and participating in external/internal audit engagements related to IFRS 9 - ECL, credit modelling, or other quantitative engagements to meet goals and clients' expectations. Providing expertise in development or validation of models for a wide area of products such as (PD, LGD and EAD) for retail (mortgages, revolving, other retail loans) and non-retail portfolios (corporate, commercial, real estate), or scorecards. Perform valuations for various derivative products, hedge effectiveness testing, validation of pricing models, develop market risk capital models and to provide quantitative support to capital markets teams. Assisting in the Advisory projects' delivery in a wide range of fields in risk management to provide added value to customers. What you bring to the role 1 - 3+ years of relevant experience including work in credit model development or validation functions or capital markets modelling. Degree in math, engineering, statistics, econometrics, economics, actuarial sciences or equivalent. Ability to understand complex problems and develop value added solutions. Well versed in model risk management activities. Motivation to achieve high standards of customer service and professionalism. Ability to deal with difficult and complex situations, focus and prioritize due to exceptional investigation skills and rigor. Excellent verbal and written communication skills with b ilingual capability in French and English as an asset. Proficiency in at least two of the following tools and languages: SAS, Python, R, VBA, SQL. Experience in statistical and probabilistic credit risk modelling (PD, LGD, EAD) and model validation. Experience with risk rating and scorecard models for credit risk, ECL models for loan loss allowance and IFRS, and with stress testing models. Proficiency in Bloomberg valuation and pricing models. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Mining Account Manager
Wajax Limited, Lively, ON
The Opportunity Under the direction of the National Mining Sales Manager, the Mining Account Manager is responsible and accountable for managing the sales of equipment, related products, and support commercial agreements. The Role Under the direction of the National Mining Sales Manager, the Mining Account Manager is responsible and accountable for managing the sales of equipment, related products, and support commercial agreements. Territory: Ontario, Manitoba, and Saskatchewan Promotion and Sales of Hitachi Excavator & trucks, U/G and surface mining machines (Scoops, Jumbo drill, utility vehicle, Surface drill, etc. ) to Mining sector Promotion and Sales of mining machine accessories and ground engaging tools (GET) Manager large mining account in collaboration with local product support operation to ensure customer satisfaction and aftermarket sales growth. Act as a customer representative for Wajax and as focal point for communication between the customer and Wajax to Mining Sector Prepares detailed quotations and product presentations in response to RFQs & Tenders Establish and maintain key relationships in the mining sector at the customers and industry association level Liaise with mining engineering firms and consultants Extensive travel (50 - 60%) required in assigned territories primarily Occasional travel required to the U.S. and overseas from time to time Maintains a high-level knowledge of machine specifications, features & benefits Maintains a high-level knowledge of mining applications The Candidate Minimum 5-10 years relevant mining and/or construction industry whole goods sales experience (direct mining experience preferable) Heavy equipment whole goods experience - Knowledge of the specific mining equipment. Ability to travel (50-60%) Excellent ability to build relationships internal and external Self-motivated and strategic individual Excellent written and spoken communication skills The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.
Employé(e) de production
Domtar - Usine de Windsor, Windsor, QC
Nos avantagesSalaire compétitif à partir de 42.54 $ de l’heureRégime de retraite à prestation déterminée Régime d’assurances avantageux avec cotisation de l’employeur (médicaments, dentaire, voyage, invalidité et vie.) Activités d’employés et de reconnaissance Gestion humaine où l’apprentissage et le développement sont mis de l’avant Gym sur place avec service de kinésiologue et cours de groupe Service de santé avec accès à un médecin sur place Accès à un service de programme d’aide aux employés et un programme d’aide au sommeil Service de cafétéria sur place avec menu frais et varié Possibilité de s’impliquer dans l’usine dans divers comités (comité de développement durable, brigade de sécurité, formateur, etc.) Qui sommes-nous? Domtar est un important fournisseur d'un large éventail de produits à base de fibre, dont des papiers de communication, de spécialité et d’emballage, de la pâte commerciale ainsi que des produits non-tissés air-laid. Domtar est animée par la volonté de transformer la fibre de bois durable en produits utiles sur lesquels les gens peuvent compter au quotidien. Fidèles à nos valeurs que sont l’agilité, l’engagement et l’innovation, nous innovons en matière de développement durable et par notre approche humaine. Nous nous engageons également dans nos communautés afin de rendre la vie meilleure. Principales responsabilités Vous effectuerez du remplacement dans les différents secteurs de l’usine dont au secteur fibre et énergie, aux machines à papier et à la finition. Le poste de réserviste est le poste d’entrée pour un emploi en production. Il vous permet ensuite d'évoluer dans une ligne de progression de votre choix. Il y en a pour tous les goûts!Implantée dans la région de l’Estrie/Cantons de l'Est, dans la ville de Windsor, notre usine moderne spécialisée dans la production de pâtes et papiers est renommée pour son engagement envers la santé et la sécurité, son respect du développement durable, ainsi que son implication active au sein des communautés locales. Si tu désires mettre à profit ton expertise au sein d'une entreprise bénéficiant d'un riche héritage de 175 ans et te donner l'opportunité de relever des défis à la hauteur de tes ambitions, viens chez Domtar!**Domtar embauche par cohorte pour le poste d'employé(e) de production. Le poste demeure affiché en continu afin de permettre aux candidat(e)s de déposer leur candidature en tout temps pour une future cohorte. Seules les candidatures retenues seront contactées en entrevue. Prochaine cohorte : Automne 2024** Expérience professionnelle et qualifications : Vous détenez un diplôme d'études secondaires ou l'équivalence; Vous avez de l’expérience en pâtes et papiers (atout); Vous avez minimum deux ans d'expérience dans un domaine similaire; Vous êtes disponible à travailler sur des quarts rotatifs de jour, nuit et fin de semaine (12 h et 8 h); Vous détenez un permis de conduire en règle. Domtar applique un programme d’accès à l’égalité et invite les femmes, les minorités visibles, les Autochtones et les personnes handicapées à présenter leur candidature. 
Customer Care Travel Sales Ambassadors Remote
BMO, Ontario, ON
Application Deadline: 05/30/2024Address: VIRTUAL59 - HomeRes - ON - BMOJob Family Group:Customer Shared ServicesThe AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service.Responsibilities:Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service.Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations.Handle escalations and offer feedback while providing positive insights to our program.Answer Collectors' questions via chat, phone, and social media.Listen, ask questions and empathize with Collectors.Be knowledgeable about the AIR MILES® Reward Miles' merchandise and travel portfolio's such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services.Drive value for Collectors through insights and what you know about them to engage them further in the ProgramQualifications:Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English.Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment.Previous sales experience is an asset.Genuinely care about solving problems and providing exceptional Customer Service.Ability to listen, understand, engage and respond appropriately and professionally.Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change.Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a "can do" attitude. Computer and web-savvy with the ability to navigate multiple software applications.Experience working in a Travel GDS system is an asset (Sabre preferred).Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm.Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm.Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards .We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Customer Care Travel Sales Ambassadors Remote
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Customer Shared Services The AIR MILES Reward Program is one of Canadas most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canadas oldest bank and the 8th largest in North America with more than 12 million customers globally. We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service. Responsibilities: Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service. Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations. Handle escalations and offer feedback while providing positive insights to our program. Answer Collectors questions via chat, phone, and social media. Listen, ask questions and empathize with Collectors. Be knowledgeable about the AIR MILES Reward Miles merchandise and travel portfolios such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services. Drive value for Collectors through insights and what you know about them to engage them further in the Program Qualifications: Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English. Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment. Previous sales experience is an asset. Genuinely care about solving problems and providing exceptional Customer Service. Ability to listen, understand, engage and respond appropriately and professionally. Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change. Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a can do attitude. Computer and web-savvy with the ability to navigate multiple software applications. Experience working in a Travel GDS system is an asset (Sabre preferred). Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm. Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm. Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Groups hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Groups total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards. Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Mortgage Underwriter
Swim Recruiting, Vancouver, BC
Successful real estate finance and investment services firm with a great corporate culture! The team is fun-loving, tight-knit, friendly, and collaborative. SWIM has placed 9 people at this firm over the years with very positive feedback.  We are looking for a Mortgage Underwriter who wants to do good work for good people, and to grow over the years with a stable, successful, and reputable Canadian organization. Candidates for this role must be licensed sub-mortgage brokers, with relevant work experience from a bank, credit union, or mortgage brokerage firm.Who- the Company:  A very stable and successful real estate finance company (mortgages, property management, real estate investments, etc.) that has been around for over 20 years. Approximately 25 people work at the company. SWIM has placed several people at this firm with very positive feedback.What- the Role: On behalf of our client, SWIM is looking for a Mortgage Underwriter who will be responsible for underwriting (mostly residential) mortgage loans, mostly within Greater Vancouver. The Underwriter will manage credit applications and submissions, and make sure loan applications run smoothly. Other responsibilities including analyzing appraisal reports, researching market information, pulling credit reports, and preparing loan summaries. The Underwriter will work closely with brokers to ensure full due diligence The Underwriter will use Excel, Word, Outlook, and PowerPoint, as well as an automated mortgage system. The Underwriter will get to interact with colleagues in various departments of the 25-person company. SWIM will provide interested candidates with a thorough job description.Who- the Candidate: We are looking for someone who wants to do good work for good people, and who wants to develop gradually over the years with a very stable, successful, and reputable Canadian organization. Sub-mortgage broker license is required! The company will financially support future relevant professional development and licensing fees. Candidates will have at least 3 years and ideally 4+ years relevant underwriting work experience working in a financial institution, a brokerage, or a mortgage investment corporation (MIC). Desired strengths and skills include meticulous detail-orientation, organization, reliability, passion for high quality and accurate work, curiosity and willingness to learn, etc. We are looking for people who are excellent communicators (verbal & written) and who love working closely with a tight-knit team.   We are seeking an Underwriter who is adaptable and friendly. Strong computer skills (particularly using MS Office Suite) are required. Over the long term, the person in this role can develop into more and more senior capacities within the business. Why:  This is a diverse mortgage underwriting role that will enable you to work for an interesting, stable, and reputable organization. Great opportunity to really feel part of a tight-knit and friendly team.  Opportunity for long-term growth and to take on more and more complex responsibilities with time. Where:  Located in the heart of Downtown Vancouver, BC in a beautiful corporate office. Extremely transit-accessible. A BIG perk is that the company buys lunch for all employees every day- yum yum! How Much: Base salary is commensurate with experience, likely in the range of $58,000 to $68,000, perhaps with some wiggle room beyond if someone has highly relevant work experience, qualifications, and skills.  Plus health benefits, paid vacation, relevant professional development support, and the aforementioned daily lunch program. Please discuss your total compensation expectations with SWIM!When & How to Apply: If you are qualified for, and interested in, this mortgage underwriting opportunity with a well-established and reputable company, please do not delay in applying as this search is moving quickly! If you already have a Recruiter at SWIM, please reach out to that Consultant directly. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' and send us your resume (preferably in MS Word format as it works best with SWIM’s internal systems). Thank you!
Sales Consultant - Toronto, ON
Dynamic Synergy Group Inc., Toronto, ON, CA
Our client, a prestigious Real Estate Developer company in Toronto, ON is currently expanding! Seeking dynamic, high performing, growth oriented sales consultants to join their growing team!Job Description:The ideal candidate will have a minimum of 3 years business development experience ideally i.e in the financial services, mutual funds, mortgages, insurance or real estate development industry.In this role, you will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.Responsibilities:- Identify partnership opportunities- Develop new relationships in an effort to grow business and help companyexpand- Maintain existing business- Think critically when planning to assure project successQualifications:- Bachelor's degree or equivalent experience- 3-4 years' prior industry related business development experience- Strong communication and interpersonal skills- Proven knowledge and execution of successful development strategies- Focused and goal-orientedSales training provided.All qualified candidates may send their resume to .
Senior Secret Cleared Business Consultant to work on/manage BR's and Costing for partner government department
S.i. Systems, Ottawa, ON
Our valued Public Sector Client is in need of a Senior Secret Cleared (10+ years) Business Consultant to work on/manage BR's and Costing for partner government department. The branch supports federal clients Network and Infrastructure Initiatives. The Consultant will be assisting with the project Costing, Partner Engagement and Intake of Business Requests. Deliverables:Own Partner engagement, intake and management of the Business RequestsPerform financial forecasting and cost managementMaintaining client and vendor relationshipsLiaison with various SSC teams tasked with assessment, costing and delivery of the requested capabilityPreparation of management reports, briefs and presentationsAssist with the oversight and management of risks and issuesAssist with the preparation and implementation of Treasury Board Submissions Must Haves:RCMP Clearance and prior experienceSecret Federal Government ClearanceProject Management skills Nice to Haves:Infrastructure project experienceFinancial BackgroundShared Services Canada experienceBilingualism Apply
Customer Care Advocate-Part Time
Daifuku Co, Calgary, AB
We are looking for support experts who are passionate about providing small business owners with the best customer experience in the world. You will guide our customers through our Payroll and Taxes products and act as their advocate internally to influence our product decisions and roadmap. You’ll address real problems and deliver an exceptional customer experience, all while jumpstarting your career in the high-growth tech industry, gaining invaluable experience that will last a lifetime.Here's what you'll do day-to-day:You will provide exceptional customer service by interacting with small business owners to resolve inquiries via email, chat, and live phone shifts, the latter lasting up to 8 hours during periods of high inbound call volume. You will stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience.You will be able to perform your duties in a fast-paced environment, being able to adapt to change quickly in order to quickly resolve customer issues.You will be required to expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.You will work in close collaboration with other advocates as well as collaborate across the company in order to influence product development.You will be flexible in order to accommodate annual volume spikes ranging from December through March where we require additional weekend overtime and blackout periods for paid time off in order to provide the best service possible to our customers. You will be able to deliver exemplary customer service using a “search first” mentality.Here's what we're looking for:6 months - 2 years of work experience in a customer-facing rolePreferred: 1 - 2 years experience in a contact center environment, and/or processing payrollA consummate teammate, ready to wear multiple hats, inspire those around you and work collectively while priding yourself in maintaining a professional brand and imageProactive problem solver with incredible critical thinking skills, comfortable with a role heavy in customer interaction for a minimum of 24 monthsConflict resolution skills and a personality that thrives in a dynamic environmentGreat written and verbal communicatorDaifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, Flexible Spending Programs, and more.