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Human resources co-ordinator
Haryanvi Brothers Ltd (HBL), Lloydminster, AB, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$39.82 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:5635, 44th StreetLloydminster, ABT9V 0B2(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail5635, 44th StreetLloydminster, ABT9V 0B2
Team Lead - Mechanical Engineering (Buildings)
WSP Canada, Toronto, ON
Embark on an exhilarating career journey with WSP! We are on the lookout for a dynamic Lead Plumbing Engineer! Picture this: 3 days a week in our Thornhill Office at the forefront of a whirlwind of exciting projects that require quick turnaround. These projects involve existing retrofit work, using your technical application of plumbing, drainage, and fire protection design expertise across commercial, institutional, residential, and industrial sectors. You will be leading a team of four technical staff members, doling out exciting project assignments, and providing unwavering support as the team tackles daily challenges. You will also be engaged in on-site project visits, face-to face interaction with clients, and have the chance to flex your technical capabilities and knowledge in an advisory role. Why WSP? A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer, Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada; Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things; A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPA day in the life: Provide design, calculations, and technical support for the layout of plumbing and fire protection systems for building projects Size and layout domestic water, sanitary, storm, vent, and natural gas piping Size and layout sprinkler and standpipe systems based on hydraulic requirements of the systems Size and select domestic water booster pump sets, fire pumps, and sump pumps based on the hydraulic requirements of the associated systems Size domestic hot water heating equipment based on storage and recovery capacities Attend design meetings and coordinate design related work with other disciplines or consultants Conduct site investigations and prepare accompanying reports Convert markups into working CAD or Revit MEP drawings Review shop drawings and reply to requests for information submitted by contractors during construction phase Conduct routine site reviews during construction as part of the obligation to complete general reviews per OBC and to assure adherence to contract documentsWe'd love to hear from you if you have... Professional Engineer licensed in Ontario at a minimum. 10-15 years of experience in the design of plumbing, medical gases, and fire protection systems Well versed and familiar with applicable codes and NFPA standards for sprinkler and and standpipe systems including, but not limited to, the Ontario Building Code, NFPA 13-Standard for the Installation of Sprinkler Systems, NFPA-14-Standard for the Installation of Standpipe and Hose Systems, and NFPA 20-Standard for the Installation of Stationary Pumps for Fire Protection Strong working knowledge of AutoCAD MEP and Revit MEP Experienced with hydraulic calculation software Ability to travel to various project sites as required Willingness to be challenged with the resolve to "see projects to the end" WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Human resources co-ordinator
Dap Group Ltd., Kamloops, BC, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$38.46 Hourly, for 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:401 Paul Lake RdKamloops, BCV2H 1J8(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Dap Group Ltd.How to applyBy emailBy mail401 Paul Lake RdKamloops, BCV2H 1J8
Senior Engineer/Team Lead - Calgary Materials
WSP Canada, Calgary, AB
WSP is currently seeking an Senior Engineer - Team Lead for our Calgary Materials office. The ideal candidate will be capable of overseeing a group of engineers and technologists, and ensuring delivery of geotechnical, materials testing and environmental management services to local industry. Scope: Reporting to the Group Manager for Alberta Materials, the Team Lead will be responsible for the operational management and long-term development of the team, clients and related business development, oversight on technical quality, and delivery on projects. These responsibilities will be delivered within a framework that manages risks and prioritizes safety. We are seeking an individual with a strong operational background and excellent communication and interpersonal skills. The successful candidate will have the ability to thrive in a dynamic, challenging environment and provide sound leadership. S/he will be a key player in the organization, and have input in the overall direction of the Calgary Materials office. A Day in the Life Provide leadership and oversee the office, and ensure consistent high quality deliverables which satisfy client expectations Build, mentor and maintain a high level of team performance Lead business development with new and existing clients, establish and maintain client relationships - Develop and implement new business and marketing goals Prioritize project workloads and the management of internal resources Effectively communicate, reinforce and model company policies and procedures Effectively communicate with staff, clients and management Lead and provide oversight to multi-disciplinary project teams, in order to deliver high quality projects on time and within budget Participate in marketing efforts; prepare and present technical proposals - Participate in the scientific analysis/preparation or review of technical reports - Provide Safety LeadershipQualifications/Skills Bachelor degree in Geotechnical or Civil engineering (or equivalent); Advanced degree is highly desirable Currently registered or immediately eligible for registration with APEGA A minimum of 8-10 years' relevant experience in the consulting sector Demonstrated ability to manage operations and develop a team internally Demonstrated ability to establish and maintain client relationships Effective communication and interpersonal skills, management and leadership qualities Project management experience in a consulting environment, including ability with: project budgeting, cost forecasting Strong oral and written communication skills in English Demonstrated business management capabilities #WeAreWSP #LI-GBL WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Human resources co-ordinator
Dap Group Ltd., Drayton Valley, AB, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$33.46 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:Fas Gas Pembina Service, 5001 50 AveDrayton Valley, ABT7A 1R6(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Dap Group Ltd.How to applyBy emailBy mailFas Gas Pembina Service,5001 50 AveDrayton Valley, AB, ABT7A 1R6
Bilingual Research Benefits Administrator
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe AdminAdvantage Administration team within the Manulife Group Benefits organization links people, technology and expert services to simplify benefits administration and provide a consistent, powerful member and client experience. Our vision is to be recognized as the partner of choice within the industry for benefits solutions and benefits administration services. As a member of our team you will be supporting large corporate clients, coordinating efforts to provide world class benefits administration and customer service. Our clients trust the administration of their group benefits to us and you will be part of a team that delivers outstanding results to those clients and our members. If you enjoy working in a fast paced, changing environment where every day brings something new and innovative ideas are encouraged, you may be the candidate we are looking for!ResponsibilitiesAct as the Plan Administrator for Group Benefits clientsUpdate administration system for member records including new hires, terminations, and changesInvestigate and reply to e-mails and inquiries from our internal and external clientsManage client requests within specified turnaround timesPartner with the Call Centre Representatives and other Group Benefits resources to resolve issues and process requests receivedReview and improve on existing processes, including documentation updatesResearch member eligibility related issues, understand the root cause, fix the issue and suggest preventive measures for the futureProvide direction and coaching on member administration updatesResearch and analyze member eligibility related issues, understand the root cause, correct the issue and suggest preventive measures for future occurrences.Process all member-related eligibility requests dailyManage the client inbox items submitted by the employers and provide follow up within the set Service Level Agreement in placeAdminister all member eligibility processes in accordance with the client specific Admin guideResearch and analyze member eligibility related issues, understand the root cause, correct the issue and suggest preventive measures for future occurrences.Be the subject matter expert for the client plans for which you have accountabilityTake ownership for troubleshooting member related issues by researching all existing documentation before escalating to the next levelProvide accurate and thorough answers to client requests and questionsPartner with the Call Centre Representatives and other Group Benefits resources to resolve issues and process requests receivedRaise any issues and administration incidents to the Senior Benefits AdministratorHave a clear understanding of impact on eligibility as related to Payroll/Pre-Authorized Debit processingProvide support to the implementation team on the installation of new business and ensure that delivery deadlines are met;Update as instructed, all tasks in the Project Management tool daily and accuratelyHow will you create impact?AdminAdvantage Administration is looking for a Research Benefits Administrator to join our team. The successful candidate will manage client and plan member inquiries related to eligibility processes and will be required to collaborate with other Manulife teams inside and outside of AdminAdvantage, focusing on the customer through all processes.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyoneWhat we are looking forBilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.Exceptional customer service focusStrong Negotiation & Influencing SkillsAction Oriented Problem SolverCollaborative Team PlayerProduce high quality deliverables on timeWhat you bringYou learn FAST. You pick up new ideas, concepts, technologies, and tools easily You have a working knowledge of Excel and are comfortable learning new applications and tools You’re a capable and innovative problem-solver. You don’t like to stand by when you notice that there’s something that could work better for your team or Manulife. You want to improve things - and you do something about it!You can adapt to change, and even embrace itWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Boundless opportunity: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-HYBRIDAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$41,925.00 CAD - $69,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Human resources co-ordinator
Haryanvi Brothers Ltd (HBL), Lloydminster, SK, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$41.00/ Hour, for 30-40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:4403 45 AveLloydminster, SKS9V 0W7(1 Vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail4403 45 AveLloydminster, SKS9V 0W7
Client Service Manager (Healthcare)
Paladin Security, Kelowna, BC
OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet youJob Skills / RequirementsJob Duties: •Acts as the primary representative for Paladin Security within assigned portfolio, including but not limited to directly liaising and working closely with Corporate Protection & Parking Services, Health Authority administration, and other key stakeholders, both internal and external.•Assists in developing, implementing, maintaining and evaluating an overall security program within assigned portfolio, including Post Orders, Policy & Procedure Manuals, and OH&S programs.•Directly responsible for managing the security team within assigned portfolio, overseeing the selection, scheduling, training, coaching, mentoring and overall support for Site Supervisors, Shift Supervisors and Security Officers.•Assists in developing, implementing and maintaining security plans and high risk department evaluations. Establishes policies and procedures to support security plans.•Conducts risk assessments and provide recommendations for security and safety improvements upgrades.•Ensures site based contractual obligations are fulfilled, including but not limited to staffing requirements with a 100% shift-fill rate.•Promotes awareness of security and safety to health authority staff by developing, delivering and supporting informational and educational programs and participates in the review of evaluation of these programs in support of IHs Corporate Protection & Parking Services.•Assists in preparation and management of the budget for assigned portfolio and responsible for managing margins.•Serves as a contact with municipal police and other authorities for security related matters, and may consult on behalf of Paladin Security and Corporate Protection & Parking Services with other external agencies.•Represents Paladin Security and Corporate Protection & Parking Services by attending meetings and serving on committees and working groups.•Provides after-hours support for Security Operations within the portfolio, including providing emergency response to sites after hours.•Performs other duties as required. Qualifications: •Successful applicant must have a minimum of 3 years security experience in a supervisory or managerial capacity, or a combination of experience and relevant experience /education, preferably in a health care environment.•The successful applicant will be an active member with the International Association of Healthcare Security & Safety (IAHSS) and must have, or be willing to work towards obtaining their Certified Healthcare Protection Administrator (CHPA) designation.•Skills and ability to lead, plan, organize, delegate and problem solve.•Proven ability to effectively supervise / manage people.•Computer proficiency in Microsoft Word, Excel, PowerPoint.•Ability to communicate effectively, both in writing and verbally, including delivering presentations to groups.•Ability to deal with others effectively.•Ability to function effectively in a highly dynamic environment.•Ability to demonstrate professionalism in all situations.•Physical ability to perform the duties of the position. •A diploma in Security Management, Criminology, Health Care•Administration or related discipline would be an asset.•Applicants must also have a valid driver's license and a vehicle that will be used for work purposes. Salary Range: $60,000 - $70,000/yearAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.#ON1Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick DaysThis is a Full-Time position Number of Openings for this position: 1
Administration Technician - Human Resources #10678
Commission scolaire Central Québec / Central Québec School Board, Quebec City, QC
Become a driving force in human resources, helping to optimize our staffing processes. Join our team and seize the opportunity to actively contribute to the success of our organization while developing your skills in a stimulating and collaborative environment!Job percentage: 100% of 35 hours THE POSITIONYour main mission will be to play a key role in managing human resources, applying standards, and supporting administrative operations. This position offers you the opportunity to assist professional and managerial staff, contributing directly to the success and efficiency of our organization.RESPONSIBILITIESCarry out the complete recruitment cycle for teaching, support, and professional positions, while reinforcing the reputation of our School Board.Actively participate in the drafting of job descriptions and the application of collective labor agreements in terms of personnel movements.Act as a resource for school and department managers, to identify needs and provide the necessary support in the application and deployment of good HR practices and regulations in place.Screen applications.Carry out rigorous administrative follow-up of employee files (contracts, work permits, skills tests, etc.) and properly integrate information into the appropriate systems.Manage and improve the induction and integration process for new employees, including salary evaluation.Create and adapt work methods, participate in human resources needs analysis and standards development, to optimize processes.Use various software programs and produce reports and ensure their transmission to the relevant organizations.Perform any other related tasks as required. SchoolingHold a Diploma of College Studies in business administration with an option appropriate for the class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.Excellent spoken and written English and French.Sound knowledge of Office 365. Capacity to work and cope with simultaneous demands and works cooperatively with team and other staff members.Capacity to learn and adapt to new situations.Excellent judgment, analytical skills and problem-solving ability. The ability to prioritize, organize, plan, carry out and follow-up in an autonomous fashion.Good memorization capacity and very attentive to details.Excellent interpersonal skills.Strong listening and empathy skillsDiscretion and objectivity.Must be available and flexible regarding the working hours due to the fact that certain selection activities could possibly take place outside of regular office hours.The candidates who wish to be considered for this position will undertake tests to evaluate their knowledge in English and French writing, in Word, Excel and Access, and in problem solving and analytical skills. 
Administration Technician - Human Resources #10682
Commission scolaire Central Québec / Central Québec School Board, Quebec City, QC
Become a driving force in human resources, helping to optimize our staffing processes. Join our team and seize the opportunity to actively contribute to the success of our organization while developing your skills in a stimulating and collaborative environment!Job percentage: 100%, until the return of the incumbentTHE POSITIONYour main mission will be to play a key role in managing human resources, applying standards, and supporting administrative operations. This position offers you the opportunity to assist professional and managerial staff, contributing directly to the success and efficiency of our organization.RESPONSIBILITIESCarry out the complete recruitment cycle for teaching, support, and professional positions, while reinforcing the reputation of our School Board.Actively participate in the drafting of job descriptions and the application of collective labor agreements in terms of personnel movements.Act as a resource for school and department managers, to identify needs and provide the necessary support in the application and deployment of good HR practices and regulations in place.Screen applications.Carry out rigorous administrative follow-up of employee files (contracts, work permits, skills tests, etc.) and properly integrate information into the appropriate systems.Manage and improve the induction and integration process for new employees, including salary evaluation.Create and adapt work methods, participate in human resources needs analysis and standards development, to optimize processes.Use various software programs and produce reports and ensure their transmission to the relevant organizations.Perform any other related tasks as required. SchoolingHold a Diploma of College Studies in business administration with an option appropriate for the class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.Excellent spoken and written English and French.Sound knowledge in computer software - Word, Excel; Access would be an asset. Capacity to work and cope with simultaneous demands and works cooperatively with team and other staff members.Capacity to learn and adapt to new situations.Excellent judgment, analytical skills and problem solving ability. The ability to prioritize, organize, plan, carry out and follow-up in an autonomous fashion.Good memorization capacity and very attentive to details.Excellent interpersonal skills.Discretion and objectivity.Must be available and flexible in regards to the working hours due to the fact that certain selection activities could possibly take place outside of regular office hours.The candidates who wish to be considered for this position will undertake tests to evaluate their knowledge in English and French writing, in Word, Excel and Access, and in problem solving and analytical skills. 
Security Team Lead Full Time Headwaters
Paladin Security, Orangeville, ON
Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsPosition: Security Team Lead Site: HeadwatersCity: Orangeville, ONStatus: Full-TimeHours: Monday to Friday (0700-1500hrs)Pay Rate: $28.27/hr Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.Job Description: In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking. Will report directly into the Dispatch Team Lead.Essential Job Functions:•Provides leadership, direction, and ongoing coaching and training.•Ensures all standing orders and scheduled daily activities are carried out as required for each shift.•Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.•Plans and implements shift work schedules.•Ensures all Security Guards have received the mandatory training.•Motivates staff and issues commendations.•Disciplines staff when necessary and ensures proper documentation is passed onto head office.•Attendance Management•Performs security audits.•Documents and investigates security incidents and complaints.•Communicates any concerns/issues with Client Service ManagerRequirements:•At least one year security experience in a team lead role preferred•Post-Secondary education in a law enforcement/security program from a recognized college preferred•Working knowledge of the Trespass to Property Act and Mental Health Act•Superior written and verbal communication skills•Demonstrated punctuality and reliability, tact, and diplomacy.•International Association of Healthcare Security Services (IAHSS) certificate would be an asset•Valid Ontario Security License•Immunization Record including MMR. Varicella, and 2 TB tests•First Aid & CPR Level C•Vaccination StatusHighlights:•Extensive Paid Industry Training•Employer Paid Benefits•Opportunities for Growth & AdvancementAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Client Service Manager This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift. Number of Openings for this position: 1
Administrator, Project
Aecon Group Inc., Sherwood Park, AB
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! The Opportunity Aecon Industrial provides a complete range of services to the oil & gas, petrochemical, pulp & paper, mining, and power generation sectors. Our experienced teams plans, manages and constructs projects of all sizes using cost-effective solutions to complete client projects on time and on budget. The company offers superior scheduling, quality control, risk management and a leading edge safety program. For more information please visit our website (www.aecon.com). What you'll do here: Enter hourly payroll and check payroll edits to ensure accuracy. Compile and review employee new hire packages to ensure accuracy and completeness before submitting to home office payroll. Respond to payroll queries and prepare off-cycle corrections. Work with union and labour relations representatives. Assist home office with staff employee payroll; Coordinate mobilization, camp assignments and travel including flights as required. Onboard hires into client systems; Enter equipment utilitization hours. Create LEMS; gather backup documentation such as timesheets, accounts payable and invoices; direct entry into client systems Monitor status of third party supplier invoices to ensure timely processing of costs Providing clerical and administrative support and other duties as required. What you bring to the team: Experience with union collective agreements Knowledge of payroll principles, practices, and provincial Employment Standards; Related post-secondary education and professional payroll work experience within a construction environment; Demonstrated computer software proficiency with Microsoft Office applications and SAP software is an asset; Excellent organizational skills in order to handle multiple deadlines and tasks within a high-pressure work environment; Excellent interpersonal and communication skills; Attention to detail and accuracy; Ability to handle sensitive and confidential information in a professional manner; Ability to work on a construction project site (according to the shift schedule dictated by our client) is required. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Human resources co-ordinator
Smooth Concrete Services LTD, Lloydminster, SK, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$39.82/ Hour, for 30-40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:5635, 44th StreetLloydminster, ABT9V 0B2(1 Vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail4403 45 AveLloydminster, SKS9V 0W7
ADMN O 15R - IT Project Administrator
BC Public Service, Vancouver, BC
Posting Title ADMN O 15R - IT Project Administrator Position Classification Administrative Officer R15 Union GEU Work Options Hybrid Location Vancouver, BC V6B 0N8 CA (Primary)Salary Range $57,296.54 - $64,805.30 annually Close Date 4/18/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Guardian and Trustee Ministry Branch / Division Public Guardian and Trustee Job Summary A great opportunity to take the next step in your IT careerThe Public Guardian and Trustee of British Columbia is a corporation sole, created under the Public Guardian and Trustee Act which operates independently under provincial legislation to protect the legal and financial interests of minors; manage the legal, financial, health and personal care interests of adults under mental disability; and administer the estates of deceased and missing persons.The Public Guardian and Trustee strives to promote family involvement in securing appropriate protection for individuals or their estates. The Public Guardian and Trustee must observe prudent business practices, is bound by fiduciary principles and is ultimately accountable to the Court. The Services of the Public Guardian and Trustee extend to clients resident throughout the province and, less frequently, in other provinces and countries throughout the world.The IT Project Administratorprovides program management support to the division including project management expertise, writing services to support accurate and timely communication of PGT information to a wide variety of audiences, research, monitoring and reporting services and coordination of office administration functions including human resources, payroll, records management and facilities and asset management for the division.Job Requirements: Secondary school graduation. 4 years combined experience in, research, project management support, and administrative and financial support services. Experience handling multiple priorities concurrently. Experience writing reports and other communication materials. Experience analyzing and compiling data. Experience working both independently and in a team-oriented, collaborative environment. Experience using Microsoft Office (e.g. Visio, Project, Excel, Word and PowerPoint) and SharePoint. Preference may be given to applicants with the following: Experience with government contract policies and procedures Experience with InDesign, Photoshop, Adobe Acrobat Professional, Adobe Acrobat Lifecycle Designer, Articulate and Illustrator For questions regarding this position, please contact [email protected] .About this Position: 1 Position available. Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement. An eligibility list may be established for future permanent opportunities. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: Enhanced Security Screening will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services, Information Management/Information Technology
Team Lead - French Support
Equest, Montreal, QC
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is a r emote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Team Lead - Geoenvironnement
Nvira, Quebec City, QC
We are currently seeking a Geoenvironment Team Lead to join our team in Quebec City: a pivotal role in planning and developing this expertise, as well as navigating significant projects with a trusted clientele. As a multidisciplinary environmental engineering firm established since 2009, we distinguish ourselves through our comprehensive service offerings and distinctive client experience. Our experts support various clients in real estate, finance, insurance, and oil, industrial, and commercial sectors, providing dedicated assistance for project realization. Responsibilities for this role include: Estimating, drafting, and revising service proposals. Planning, organizing, and overseeing various stages of Phase I environmental site assessments. Planning, organizing, and conducting soil and groundwater characterization campaigns. Ensuring environmental monitoring on construction sites. Ensuring compliance with project budgets and timelines, as well as administrative project management. Acting as a leader in this service, particularly among technical staff and project managers within the team. Leveraging expertise and ingenuity in the execution of complex projects, from planning through technical advice to final delivery. Assessing human and material resource needs within the team and making recommendations to the Director. Actively engaging in the sales process by maintaining close client relationships and ensuring their satisfaction. Participating in the estimation and preparation of bids (private and public). Planning, supervising, and monitoring daily project activities, including achievement, timelines, budgets, goal tracking, etc. Negotiating service agreements with subcontractors. Participating in various company committees (e.g., business development, health and safety, social life, etc.). In this role, you will have the opportunity to showcase your strengths! Bachelor's degree in geological engineering, civil engineering, science, or other relevant field or discipline. Member of a professional order (OIQ, OGQ, or equivalent). Minimum of 4 years of relevant environmental experience. Good knowledge of environmental laws and regulations in Quebec and Canada. Construction ASP card. Valid Class 5 driver's license for client visits and travel to our various locations. Excellent communication skills, both oral and written, in French and English. Ability to adapt to different situations. Enjoy finding innovative and practical solutions to problems. Team spirit and transparency. Rigor, structure, and high autonomy. Attention to health and safety. Inclusions of the Nvira Adventure 360 Package: Cell phone package reimbursement. Annual allowance in the Nvira Boutique. Flexible and hybrid work schedule. Additional days off during the holiday season. Possibility of finishing at noon on Fridays. 6 flexible days off. Telemedicine service and Employee Assistance Program (EAP). Comprehensive RRSP and DPSP programs. And much more! If you see yourself in this role and would like to be part of the Nvira Adventure, send us your application now!
Junior Workforce Administrator to do Data Entry and light onboarding
S.i. Systems, Chestermere, AB
Our client is seeking a Junior Workforce Administrator to do various functions within HR such as onboarding and payroll data entry.Must Have: 1+ years experience working as an Administrator within a Human Resources departmentExperience with updating and maintaining employee electronic files Experience assisting with light payroll data entry Apply
Research Benefit Administrator Support
Manulife Financial Corporation, Montreal, QC
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionGroup Benefits serves the needs of Plan sponsors, members, and market sources, helping make Canadians healthier and organizations stronger. The AdminAdvantage Administration team within the Manulife Group Benefits organization links people, technology, and expert services to simplify benefits administration and provide a consistent, powerful member and client experience. Our vision is to be recognized as the partner of choice within the industry for benefits solutions and benefits administration services. As a member of our team, you will be supporting large corporate clients, coordinating efforts to provide world class benefits administration and customer service. Our clients trust the administration of their group benefits to us, and you will be part of a team that delivers outstanding results to those clients and our members. ResponsibilitiesAssessing training needs of learner/Business, develop training and teaching materials as well as updating procedural documentation.Develop training plan/approachEstimate training work/task effortsFacilitate on-the-job coaching, virtual cross training on product overviews, systems, technical and functional processes.Track and report on training outcomes and provide feedback to Managers regarding staff's performance and development and making recommendations for improvementCommunicate processing errors to representatives on a one-to-one basis as well as attending department staff meetings to discuss processing issues and clarification measures.Provides support to processing associate as a subject matter expertSupport the research benefit administration team, and Leaders with handling complex cases, unique situations and escalated technical inquiries as requestedCollaborate across the organization to develop best practices and incorporate the big picture, working to improve training content and processes/procedures.Leverages skills, experience and networks to assist staff to meet aggressive performance and professionalism benchmarksPlay a critical role in the change management & business readiness process by ensuring your business stakeholders are change-ready from a training and procedural documentation perspective.Other duties as assignedHow will you create impact?AdminAdvantage Administration is looking for a Research Benefits Administrator to join our team. The successful candidate will manage client and plan member inquiries related to eligibility processes and will be required to collaborate with other Manulife teams inside and outside of AdminAdvantage, focusing on the customer through all processes.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyoneWhat we are looking forBilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.Exceptional customer service focusAbility to multi-task, Prioritization/time management skills, and ability to provide feedback effectivelyStrong Negotiation & Influencing SkillsAction Oriented Problem SolverCollaborative Team PlayerProduce high quality deliverables on timeWhat you bringYou learn FAST. You pick up new ideas, concepts, technologies, and tools easily You have a working knowledge of Excel and are comfortable learning new applications and tools You’re a capable and innovative problem-solver. You don’t like to stand by when you notice that there’s something that could work better for your team or Manulife. You want to improve things - and you do something about it!You can adapt to change, and even embrace itAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Quebec, Montreal, 900 Boulevard de Maisonneuve OuestSalary range is expected to be between$50,250.00 CAD - $83,750.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Book Keeper/Office Administrator
FMI ("Froude Management Inc."), Vancouver, BC
Froude Management Inc. (”FMI”) is a diverse group of builders, innovators, and construction managers who constantly look for new ideas to do what they are passionate about using the most recent technologies.At FMI, entrepreneurship is encouraged. The company’s senior staff sets expectations, but even the most junior employees with the best ideas can potentially change the company's direction. Employees’ position does not define their capability of making significant decisions for the company.At FMI, you could be part of a fast-growing family that cares about building and maintaining excellent relationships with the internal team, subcontractors, consultants, clients, and our community. As a talented individual, we will offer you a competitive compensation package. In our family, we will support you to grow both financially and professionally.Froude Management Inc. (FMI) is looking for an experienced Book Keeper/Office Administrator for a wide range of ICI construction projects from start to finish. You will assist the FMI’s team with administrative support to one or more people in operation positions and represent FMI when communicating with external contacts.An excellent Office Administrator must be well-versed in computer and administrative tasks. The ideal candidate will have great organizational skills and is able to work in a fast-paced environment.ResponsibilityBookkeepingRecording Financial TransactionsGeneral Ledger MaintenanceData Entry and AccuracyUnderstanding Accounting Best PracticesReconciliation and Trial Balance:Compliance and ReportingExpert in using Quick Book OnlinePrepare and report accounts payable, accounts receivables, and billingsAssist in payroll compliance and reportingOffice AdministrationAssists with overall administrative functions and duties on large or several smaller projectsAssist the pursuit team with the preparation of bid documents and proposalsHandle all office and construction-related purchasing & suppliersAssembling reports and manuals as required by managersReview subcontract packages and prepare POs in QBOAssist project team with tendering and awarding subcontractorsCreate and maintain templatesOrganize meetings and take meeting minutesAnswer phone calls and communicate with external contactsAssist with safety and quality control administration tasksDevelop and maintain strong relationships with internal team and external contactsArrange for property maintenance and repairs within allowable timelinesOrganize events and meetingsAdvanced skills (i.e. Quick Books Online, emails, invitations, formulas, MS Office Suite, including the ability to create, edit, and format documents)Job Skills & QualificationsMinimum of 3 years of progressive experience as an book keeper and/or administrator or equivalent in Vancouver, British ColumbiaProfessional and service-oriented approach internally and externallySelf-management skills to plan, organize, and prioritize tasks with conflicting deadlines in a fast-paced environmentProactive problem-solver that can manage difficult situationsSelf-motivated with strong organizational skills and the ability to multitaskAdvanced verbal and written communication skillsAbility to develop and maintain effective stakeholder relationshipsAbility to manage difficult situationsMay have one or more direct or indirect reportsPlease submit your resume to [email protected]. We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. If that sounds good, join us, and let’s build our community together!
Team Lead - French Support
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is not a remote work opportunity. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.