We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Client Treasury Operations Associate in Canada"

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

Full Time SolutionShop Print Services Associate
Staples Canada, Oakville, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy & Print Centre Representative supporting solutionshop, you consult and provide recommendations on solutions for your customer partners by utilizing all the business development service options that will help them achieve their working and learning goals. You filter sales and production through appropriate channels, and understand the unique needs of our consumer and business customers. You use your knowledge of products and solutions to find ways to inspire our customers, building loyalty and trust; and adding value in ways that are meaningful to them. You help customers to work, learn, and grow. Specifically, you will: •Contribute to the sales and margin goals in the services area of the store, including print, digital marketing, shipping and tech services. •Own the appearance and standards of the solutions shop, and partner with the solutions shop team to maintain supplies. •Review the online dash board and filter the processing of customer orders in an efficient, accurate manner. •Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing). •Connect, Share, and Partner with customers to discover sales opportunities. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •1-2 Years of Retail customer service. •Prior experience in a retail/commercial printing environment is preferred. •Working towards or successful completion of high school is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Flex Benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •There will be exposure to moderately levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Senior Project Manager to lead multiple IM/IT Projects
S.i. Systems, Ottawa, ON
Our valued public sector client is seeking a Senior Project Manager to lead multiple IM/IT Projects. The department has an ongoing need to modernize and maintain the IM/IT infrastructure through separate and distinct projects, funded using existing reference levels and Treasury Board funding. Work will span across multiple projects and key business stakeholders to assist with the delivery of transformational projects currently in the planning, implementation and close-out phases Tasks: a) Develop Project Management Plan which covers scope, time, cost, quality, HR, risk, communications and procurement management; b) Develop Project WBS and Project Schedule; c) Ensure compliance to IM/IT processes that are applicable to projects, including but not limited to Business Planning, Change Management, Configuration Management, Release Management, and Organizational Change Management; d) Manage the project during the development, implementation and operations startup by ensuring that resources are made available and that the project is developed and is fully operational within previously agreed time, cost and performance parameters; e) Formulate statements of problems; establish procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtains approval thereof; f) Define and document the objectives for the project; determine budgetary requirements, the composition, roles and responsibilities and terms of reference for the project team; g) Manage several Project Leaders, each responsible for an element of the project and its associated project team; h) Report progress of the project on an ongoing basis and at scheduled points in the life cycle (dashboard, change requests, status); i) Meet in conference with stakeholders and other IT Project Managers and states problems in a form capable of being solved; j) Maintain and update project documents throughout the project lifecycle (e.g. Project Schedule; Project Interdependency Map; Project Status Reports; Issues and Decisions Log; Risk Log; Project Deliverables Dashboard); Apply
Senior Enterprise Architect to evaluate the organization’s readiness for several national level transformation initiatives across the federal governm
S.i. Systems, Toronto, ON
Our valued Public Sector clients are in need of a Senior Enterprise Architect to evaluate the organization’s readiness for several national level transformation initiatives. Background: Our valued Public Sector clients Project Management Office is responsible for the delivery and management of several mission critical systems which support the day-to-day operations of the organization on a national scale as our client prepare for upcoming transformation initiatives they would which impact a suite of business applications and operation procedures our clients would like to bring on a Enterprise Architect to evaluate the organization’s readiness for several national level transformation initiatives. Responsibilities: Evaluate the enterprise's business/Information and Communications Technology (ICT) architecture, determine its consistency and integration with the organization's business/ICT strategies, assess the degree of its alignment with Treasury Board CIO Business Transformation Enablement Program (BTEP) and Federated Architecture Program (FAP) and recommend changes to the business/ICT architecture to improve its alignment with these external factors; Identify future business/ICT requirements against the current enterprise architecture, perform gaps Analyses, develop Requirements for Technology Architectures (RTA), and prepare migration strategies; Assess the feasibility of migrating from the current state to the target business architecture and enabling technologies and identify the risks associated with migrating to the target business architecture and technologies and make recommendations for risk mitigation; Identify business and technology trends that create opportunities for business improvement, advise business and ICT Senior Executives on ICT trends and emerging technologies and the impact on the organizations and government ICT architectures and business strategies, model ''What if'' scenarios and recommend appropriate changes to the existing architecture; and ICT infrastructure, and recommend alternative solutions, methodologies and strategies Produce an architectural evolution plan, recommend prioritization of architecture evolution initiatives, and develop and/or implement an architecture evolution plan; Manage the development and implementation of an architectural improvement plan Coach, mentor and train the organization to perform any of the above; Contribute to the development of Enterprise Architecture program and governance; Must Have: Federal clearance at the level of Enhanced Reliability (Level 1) or above Valid certificate related to Enterprise Architecture or Service Management such as TOGAF, Zachman, FEAC, ITIL, ITSMCP or CSM Apply
Senior IT Project Reviewer to conduct an independent review of a multi-year asset and revenue management federal government initiative.
S.i. Systems, Toronto, ON
Our valued Public Sector client is in need of a Senior IT Project Reviewer to conduct an independent review of a multi-year asset and revenue management initiative. Background: Our valued Public Sector clients are reaching the final stages of their multi-year initiative. As the project comes to a close our clients would like to bring on a Senior 3rd party IT Project Reviewer who can conduct an in-depth assessment an present findings to project operations and executive team. Responsibilities: Conduct the review in accordance with Treasury Board Secretariat's methodology and guidelines as outlined in The Independent Reviewer's Handbook and the associated Review Topics for Enquiry Organize and conduct and/or chair independent project review meetings Conduct interviews/workshops with senior management Integrate review findings Lead the development of conclusions and recommendations Lead the development of an independent review Deliver the Review Presentation and Conduct a review post-mortem and lessons-learned analysis and share the findings Must have: 1+ Project experience working on independent project reviews Security clearance at the level of Secret (level 2) or above Apply
Group Product Manager - Home Financing
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel . Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth . Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO's broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Group Product Manager - Home Financing
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Researches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel. Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMOs broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling). Breaks down strategic problems and analyzes data and information to provide insights and recommendations. Ability to use Ensures alignment between values and behaviour that fosters diversity and inclusion. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders. Acts as a subject matter expert on relevant regulations and policies. Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholders Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements. Conducts independent analysis and assessment to resolve strategic issues. Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements Determines and provides recommendations on product lifecycle. Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment Designs and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations. Conducts complex market research, competitive intelligence, and data analysis. Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes. Monitors key product performance and growth metrics to identify trends and recommend action plans. Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute. Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Develops and implements action plans that meet financial and growth metrics. Develops problem evaluation frameworks and defines research approach. Assesses customer/consumer and channels analysis and develops recommendations. Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales. Continuously improves processes to identify issues and deliver optimal customer experience. Works with partners to develop salesforce training and materials and manages change. Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products. Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and procedures Strong knowledge of product delivery infrastructure systems and underlying product interdependencies. In-depth retail and business banking environmental awareness / understanding. In-depth risk management associated with new and existing product development and management. Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements. Verbal & written communication skills - Expert. Analytical and problem-solving skills - Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Building business cases - in-depth Researching market trends in-depth/Expert Relationship management in-depth/Expert Capital management - good Analytics and reporting Expert Product marketing in-depth Negotiation skills good Software and systems architecture knowledge good/in-depth Financial Understanding good/in-depth Able to manage ambiguity. Data driven decision making - In-depth / Expert. Compensation and Benefits: $84,000.00 - $156,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Specialist, Operational Support
BMO, Ontario, ON
Application Deadline: 04/14/2024Address:VIRTUAL59 - HomeRes - ON - BMO#B2COperationsProvides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations. Collaborates with internal and external stakeholders to facilitate and oversee delivery of business objectives/deliverables in accordance with applicable policies, processes, and controls. Troubleshoots and resolves routine problems according to policies, standard procedures, schedules, and deadlines and maintains audit trails, or escalates non-routine problems. Specifically, this role is accountable for (1) Leading special high risk processing activities on Global Plus (2) Oversee on-boarding, liaising with Capital Markets treasury team and monitoring cash forecasting and trading commitments associated with new Private Trust clients (3) Design and implement Quality Assurance testing and reporting for the Private Banking Operations team (4) Oversee process documentation and SOP updates and (5) Identify and implement opportunities to create capacity on the team.Provides advice and guidance to assigned business/group on implementation of solutions.Helps determine business priorities and best sequence for execution of business/group strategy.Ensures alignment between stakeholders.Manages databases and provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards.Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.Designs and produces regular and ad-hoc reports, and dashboards.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.Provides input into the planning and implementation of operational programs.Recommends changes in procedures and resources.Compiles, copies, sorts, and files records of office activities and business transactions.Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.Creates, maintains, and enters information into databases.Prepares funding approval requests for department projects.Tracks, verifies, and processes department budget and capital expenditure invoices.Resolves or escalates invoice discrepancies in accordance with accounts payable policies, procedures, and vendor agreements.Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution).Maintains office supplies inventory, checks inventory of supply stocks, places and facilitates the execution of office supply orders, and verifies receipt.Schedules meetings and coordinates applicable audio-visual equipment, catering, room setup, and conference calls.Books travel arrangements and prepares itineraries for management.Answers central phone lines, responds to and resolves or escalates inquiries for resolutionSupports the development of tailored messaging by writing, editing, and distributing communications materials (e.g. correspondence, agendas, presentations, proposals, reports, bulk emails, and policies and procedures) and dispatching outgoing communication.Processes modifications and updates to departmental procedures for manager's approval, ensuring new information and procedures are provided to the team.Verifies staff timesheets and collects and tracks staff attendance data (e.g. overtime, sick, and vacation time) in accordance with applicable guidelines to ensure consistency and determine staff availability.Liaises with internal business units and external vendors to coordinate and implement changes to premises to accommodate incoming and outgoing staff and contractors (e.g. relocations, office planning and new furniture requirements) with minimal interruptions to business operations.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Solid knowledge and understanding of the business unit's key products and services, processes, and controls.Solid knowledge and understanding of the business unit's key application (Global Plus) and ability to run and oversee excel macro'sStrong understanding of the business unit's risk and regulatory requirements.Solid knowledge and understanding of routine procedures and/or processes of the work team.Solid knowledge of transactional documentation types, workflow priorities, and deadlines of processing areas that interact with the business unit.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Reconciliation experience - an assetKnowledge of Fundserv - an assetGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Associate-Business Management, US Cash Management
RBC, Toronto, ON
Job SummaryJob DescriptionAssociate-Business Management, US Cash Management As an Associate Business Management within USCM COO Office, he/she will apply in-depth analytical and project management skills and experience to lead the planning and delivery of critical initiatives for USCM Business Management. The right candidate will have strong communication skills, ability to work with a myriad of cross-functional teams, excellent at reporting analytics as well as project planning and delivery and be goal oriented in a fast-moving environment focused on the client experience.The US Cash Management (USCM) Business is a unique opportunity to build the cash management business of the future from the ground up. This is an exciting time to join a start-up function within RBC, built from scratch and anchored in a technical/digital play vs. a traditional play, enabling RBC to compete with new entrants in this space. Great opportunity to join a growing team focused on building the best-in-class cash management business.What will you do?Lead and manage projects within USCM Business Management with a focus on:Business Performance Management and Financial PlanningPartner with USCM Sales/Product/Operations/Risk as well as Functional partners, including Finance and Human resources to provide insights into business performance, costs and exposures leading to recommendations that support management decision-makingEstablish a centralized metrics data management framework to support business performance analysis and trackingBuild tools, including dashboards, to track and report on key KPIs and KRIs for effective business managementCoordinate Financial Planning, Measure Plan vs Actual and assist with annual budgeting, forecasting and reporting processSupport the Office of COO in identifying and analyzing the impact of cross-functional financial decisions across the business and support functionsProject Management SupportAs a business PM, provide project management support for Revenue, Data, Risk/Regulations projects across USCMLead and manage end-to-end delivery for a key USCM deliverable with a clear focus on requirements management, schedule and scope management, issue management, stakeholder communications and reportingWork with Product owners and Technology delivery teams for scope prioritization, architecture solutioning, feature preparation and epic readiness, t-shirt sizing and effort estimates and go-live readinessEnsure timely and appropriate management reporting and status updates for senior leadership and all stakeholders via Operating Committee / PI forums etc.Mitigate risks and escalate issues for resolution in a timely mannerChange management and setting up appropriate governance and oversightDeveloping subject matter expertise in the area of the Project / ProgramWhat is required to succeed?Must HaveUndergraduate degree with 5+ years of project management and data analytics experience in financial services domain, specifically Cash/Treasury Management or Corporate/Transaction BankingAdvanced understanding of project management frameworks and principles, Agile, waterfall and iterative methodologies, program and project metrics and status reportingExpert level of dashboarding experience and strong understanding of data mining techniques and principlesKeen sense of numbers and strong analytical skills with the ability to multitask and handle high-pressure executive level requests on an ongoing basisExperience in financial budgeting, reporting, planning and analysisStrategic thinker with demonstrated experience delivering large, cross-enterprise programs and projectsStrong verbal and written communication skills; good team player & leaderAbility to work with and manage numerous stakeholders in various areas of the organizationAbility to work autonomously and deal with ambiguityExperienced user of JIRA, Confluence, SharePoint, Tableau, PowerBINice-to-havePMP and/or PgMP certification or equivalent-preferredTableau / PowerBI / SQL / Alteryx / Python certifications a plusGood understanding of Cash Management / Transaction Banking products and flowsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to building close relationships with clientsJob SkillsAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Capital MarketsJob Type:RegularPay Type:SalariedPosted Date:2023-12-15Application Deadline:2024-01-04Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Senior Manager SSDLC Operations Leader, Deloitte Global Technology
Deloitte,
Job Type:Permanent Reference code:125975 Primary Location:Toronto, ON All Available Locations:Ottawa, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?In this role you will have leadership position within a new Business Information Security function, positioned to lead a team that provides cybersecurity support/guidance for a diverse portfolio of Technology system/solutions used across Deloitte. Primary Responsibilities: Collaborate with senior business and technology leaders, supporting them in designing and building solutions that adhere to the firm's (current and future) security design requirements, helping them in achieving their associated objectives and overall strategy and not being afraid to challenge decisions that may place the firm at risk. Ensure effective and on-time delivery of security guidance for complex technology systems and solutions within Deloitte Technology, completion of cyber reviews for applications migrating from on-prem data centers to public and private cloud environments. Build strong working relationships across the Global Cybersecurity organization, Shared Services Organization, SSDLC Optimization Team, and peers from member firm cyber teams. Represent Global Cybersecurity on the Global Architectural Review Board Ensure continued compliance with SSDLC requirements as defined by Deloitte and industry cyber frameworks (e.g., ISO 27001) Lead the evolution, development, and implementation of reporting metrics, demonstrating Cybersecurity value and risk reduction across your assigned technology customer area. Contribute to the ongoing evolution of the Business Information Security team. About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about you At least 10 years combined experience in cybersecurity working in an information security context At least 5 years holding a leadership or senior management role Ability to define strategy and influence senior stakeholders High degree of business acumen, understanding complex business needs and the value of secure design principles (SSDLC) and other cyber capabilities deliver in reducing cyber risk across Deloitte Excellent interpersonal and collaborative skills, with ability to communicate strategic information, security topics, policies, and standards as well as risk-related concepts to technical and non-technical audiences at various levels Lead a global team of diverse, experienced cyber professionals in a fast-paced environment Demonstrated knowledge of securing applications, large enterprise platforms and infrastructure systems (secure coding methods, WAF, application gateways, firewalls, servers, virtualized technologies) Securing cloud-based environments and understanding risks associated with cloud-based solutions hosted in M365, Azure, AWS and GCP Understanding of containerization technologies such as Kubernetes and Docker Understanding of DevSecOps and agile methodologies Understanding of applying secure system/solution design principles to prevent application specific security defects based on OWASP Top 10 vulnerabilities Understanding of identity management and federation technologies and concepts Knowledge of software development models (e.g., Waterfall Model, Agile) Knowledge of common information security management frameworks, such as ISO/IEC 27001, COBIT, and NIST, including 800-53 and the NIST Cybersecurity Framework Education: Bachelor's degree in computer science, cybersecurity, other technology-related fields, or equivalent work- related experience in a similar role within a large multi-national organization considered Preferred: At least 10 years combined experience in cybersecurity and / or solution design in an information security context Professional security certification desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Cloud Security Professional (CCSP), or other similar credentials Total RewardsThe salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Cyber Security, Information Security, Cloud, Operations Manager, Developer, Security, Technology, Operations
Operations Support Associate | Medicine Hat
Hudson's Bay Company, Calgary, AB
What This Position is All About The role of an Operations Support Associate is to plan, organize and prioritize tasks to help the store in all operations and maintain a safe and healthy work and shopping environment. Who You Are: Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective. Generates a variety of approaches to problem solving including new and novel ideas. Creates a sense of community in the team. You Also Have: Full flexibility with schedule (including evenings and weekends) Customer focused Detail oriented Ability to function as part of a team Ability to adapt to an ever changing work environment Able to lift 70 lbs As The Operations Support Associate, You Will: Responsible for the accuracy, efficiency and integrity of Company operating policies Complete minor mechanical and non-mechanical repairs Responsible for inspections, assessing repairs/retrofits, performing work as necessary Ensure that the company standards of housekeeping are maintained, safe work practices How Often You May Travel: NA Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount#HBInventoryAssociate Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Relationship Manager Business Markets Intern
RBC, Charlottetown, PE
Job SummaryYour strong passion for small businesses, as well as your entrepreneurial spirit and aptitude, allows you to support your clients through holistic advice conversations regarding their business and personal needsJob DescriptionThis is a posting seeking top talent who are not location restricted. We are seeking candidates for opportunity in all 4 Atlantic provinces.What is the opportunity?As our Relationship Manager Intern, Business Markets , you will have the opportunity to establish and grow long-term relationships with new and existing small business clients..Applying your mindset for external marketing and client acquisition, you will develop new business, deepen client relationships, and help all small business clients succeed.By partnering with other RBC specialists across the organization, you will contribute to helping RBC achieve a dominant market position.What will you do?Drive business sales volume, and business and personal solutions, through opportunity spotting to enhance revenue opportunitiesGenerate referrals and sales results while ensuring superior client careBuild internal and external networks and implement an effective prospecting strategy to capitalize on business opportunities and attract new businessLead in risk management and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risksDeliver financial advice that is value added and apply a continuous improvement approach to achieving superior Client First experienceVisit your clients on-site to gain a thorough understanding of their business objectives and operations, as permittedWhat do you need to succeed?Must-haveAbility to cultivate long-term client relationships, as well as acquire new clientsBusiness development and prospecting skills, including building and leveraging valuable centres of influence within the local business communityExcellent communication, time management, and organizational skillsNice-to-haveCredit skills and knowledge, including an understanding of risk assessments and financial analyses, credit structuring/solutions, and deal presentationsProven sales success demonstrated by exceeding sales targetsCompletion of the RBC Banking Advisor training program, or the Associate Account Manager training program, or previous experience as a small business owner, or in a similar position at another financial services businessKnowledge of a broad array of business and personal financial products and services, as well as financial statements, analyses, and risk assessmentsMobility to relocate to other parts of the provinceWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefitsOpportunity to collaborate with other business segments within the bankCompetitive compensationOpportunity to build close relationships, do challenging work, and work towards personal and professional growthFlexible work/life balanceAbility to make a difference and have a lasting impact on your clients business and personal lifeJob SkillsAdaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice ManagementAdditional Job DetailsAddress:RBC WATERSIDE CENTRE, 1871 HOLLIS ST:HALIFAXCity:HALIFAXCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-03Application Deadline:2024-04-29Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Relationship Manager - Business Markets
RBC, Humboldt, SK
Job SummaryWhat is the opportunity? You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBCs ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value. Location: training period will be in Prince Albert, SK. Upon successful completion of the training program, mobility across Northern Saskatchewan is required.Job DescriptionWhat will you do?Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needsProactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBCPlan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients business and personal financial needs to win as One RBCManage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risksChampion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choiceBe on your clients path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permittedWhat do you need to succeed?Must-haveBusiness development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business communityProven track record in exceptional client relationship managementExcellent communication, time management and organizational skillsNice-to-haveCredit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentationsCompletion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar fieldGood knowledge of a broad array of business and personal financial products and servicesWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.A comprehensive Total Rewards Program including bonuses and flexible benefits Opportunity to collaborate with other business segments within the bankCompetitive compensationOpportunity to build close relationships, do challenging work, and work towards personal and professional growthFlexible work/life balanceAbility to make a difference and have a lasting impact on your clients business and personal lifeJob SkillsAdaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice ManagementAdditional Job DetailsAddress:801 15 ST E, UNIT 735:PRINCE ALBERTCity:PRINCE ALBERTCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-05Application Deadline:2024-04-28Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
onstruction Coordinator, Electrical Design #2024-0206
University of Guelph, Guelph, ON
Home Careers @ Guelph Current Opportunities Construction Coordinator, Electrical Design Construction Coordinator, Electrical Design REPOST Forbes includes U of G Among Canada’s Best Employers Professional and Managerial Group Construction Coordinator, Electrical Design Design, Engineering & Construction, Physical Resources Hiring #: 2024-0206 Please read the Application Instructions before applying As part of the Physical Resources Directorate and reporting to the Manager, Electrical Design, the Coordinator, Electrical Design is responsible for the development and process of electrical system studies and design and coordination of electrical renovation and upgrade projects across the University. The client base encompasses all levels of administration, faculty, staff, and student groups. Coordination of renovation projects involves overseeing work of external contractors, consultants, and speciality vendors. Extensive stakeholder engagement at all levels of the University is required. Work involves the design and implementation of electrical alterations ensuring adherence to all applicable legislated codes and standards with oversight of University electrical design standards and contemporary professional best practices. This position must employ critical professional expertise and guidance to ensure University electrical systems are safe, reliable, efficient, and effective for the University community. The Coordinator, Electrical Design has a key role in developing and upholding University standards for the design, construction, and ongoing operation of highly complex University electrical systems. Acting as the primary liaison between departmental/campus clients, outside contractors and vendors, this role often requires non-traditional work hours (evenings and weekends) to oversee electrical system shutdowns and installations. The role is crucial to plan carefully and minimize downtime for campus occupants in many varied settings and programs. Additional requirements include graduation from a Electrical Engineering Technologist program, coupled with a minimum five years of experience working in a building systems electrical services design environment, or an equivalent combination of education and experience. The successful candidate will be OACETT certified or working toward certification as a Certified Engineering Technologist. Position Number 808-016 Classification P05* Professional/Managerial Salary Bands *Tentative evaluation; subject to committee review. At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: 2024 04 10 Closing Date: 2024 05 01 (extended) Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Assistant Advancement Events Coordinator Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Construction Coordinator, Electrical Design (current page) Custodian Dean, College of Engineering and Physical Sciences Director, Ontario Veterinary College Advancement Educational Developer, Indigenous Knowledges and Pedagogies Electrical Designer Facility Operator Management Trainee Program (Intern) Knowledge Mobilization Manager Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Network Infrastructure On-Line Quality Assurance Specialist Research Associate III, Ontology, Metadata, and Vocabulary Specialist Senior Storeskeeper Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page
Manager, Environmental Health & Safety Compliance & Continuous Improvement #2024-0095
University of Guelph, Guelph, ON
Home Careers @ Guelph Current Opportunities Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement REPOST Forbes Ranks U of G Among Canada's Top Employers Professional and Managerial Group Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Physical Resources Hiring #: 2024-0095 Please read the Application Instructions before applying Reporting to the Associate Vice-President, Physical Resources, with a dotted line reporting relationship with the Director, Human Resources (Health, Safety & Wellness), The Manager, EHS Compliance & Continuous Improvement is responsible for fostering a culture of health and safety among employees throughout the Physical Resources (PR) unit and for coordinating environmental, health & safety, fire safety & prevention. As well as drive continuous improvement in EHS for PR operations, services and related University property, facilities, and physical infrastructure. The Manager promotes departmental regulatory compliance and continuous improvement through design, development, and implementation of administrative systems that advance such environmental, health and safety, fire safety and prevention, and quality requirements. The Manager ensures that such environmental, health & safety, fire prevention, and associated administrative systems, consisting of policies, procedures, guidelines, rules, and regulations, safe work practises, work instructions, are developed, and followed and that accurate recordkeeping is maintained. The Manager is responsible for ensuring regulatory requirements and directions of appropriate authorities having jurisdiction (AHJs) for PR operations, services and physical infrastructure are observed, complied with, and documented, through appropriate undertakings, monitoring, and audits. Considering the holistic impact of environmental, health and safety compliance and the continuous improvement in these areas of the physical infrastructure and PR operations and services, the Manager will work closely and collaboratively with PR leadership (AVP and Directors), PR management, and PR work teams as well as with university units, including Environmental Health & Safety (EHS) and Campus Safety Office (CSO) fire prevention. They will also liaise with various AHJs, e.g. the (Ontario) Ministry of the Environment, Conservation & Parks (MOECP), and the City of Guelph. Requirements of this position include: An undergraduate degree in a relevant field (e.g., environmental science, environmental or safety engineering or a related field), A Master’s degree in a related field is preferred, coupled with a minimum of 5 years progressive management experience in environmental, health and safety compliance at a large organization. An anticipatory thinker who can set priorities, this individual must be able to follow through to completion highly developed training programs which align with organizational strategic goals and operational needs. The Manager will be an excellent communicator with an inherent ability to influence the performance of others and build rapport and collaborative working relationships among frontline workers, supervisors, managers, and directors across PR at all levels as well as with other workplace parties, including union and management representatives. Position Number 803-002 Classification P06 Professional/Managerial Salary Bands At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: 2024 04 17 Closing Date: 2024 05 15 (extended) Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Assistant Advancement Events Coordinator Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Custodian Dean, College of Engineering and Physical Sciences Director, Ontario Veterinary College Advancement Educational Developer, Indigenous Knowledges and Pedagogies Executive Assistant Facilities Technician Facility Operator Management Trainee Program (Intern) Human Resources Consultant Associate Kitchen Assistant Knowledge Mobilization Manager Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement (current page) Manager, Network Infrastructure On-Line Quality Assurance Specialist Research Associate III, Ontology, Metadata, and Vocabulary Specialist Second Class Operating Engineer Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page
Relationship Manager Intern - Business Market
RBC, Red Deer, AB
Job SummaryJob DescriptionWhat is the opportunity?You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBCs ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships.Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.What will you do?Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needsProactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBCPlan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients business and personal financial needs to win as One RBCManage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risksChampion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choiceBe on your clients path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permittedWhat do you need to succeed?Must-haveBusiness development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business communityProven track record in exceptional client relationship managementExcellent communication, time management and organizational skillsNice-to-haveCredit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentationsCompletion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar fieldGood knowledge of a broad array of business and personal financial products and servicesWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.A comprehensive Total Rewards Program including bonuses and flexible benefits Opportunity to collaborate with other business segments within the bankCompetitive compensationOpportunity to build close relationships, do challenging work, and work towards personal and professional growthFlexible work/life balanceAbility to make a difference and have a lasting impact on your clients business and personal lifeJob SkillsAdaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice ManagementAdditional Job DetailsAddress:RED DEER MAIN BRANCH, 4943 50 ST:RED DEERCity:RED DEERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-19Application Deadline:2024-05-03Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Manager, Business Operations
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?Manage a team of individuals responsible to provide day to day operational support to the business including operational support on regulatory initiatives, reporting and key internal control/risk activities and HR related tasks and responsibilities.What will you do?Liaises closely with WM Operations partners to assist in escalation events between the business and operations as well as enhancement opportunitiesLiaises with the Royal Trust Business Initiatives team to identify opportunities for general enhancements to applicationsResponsible for the timely and efficient administration of Business Operations requests ensuring a superior client experience.Efficiently manages key activities associated with the Business Operations teams mandate as per current policy and procedure requirements escalating where appropriate.Oversight of Onboarding/Offboarding of employees within Royal Trust including employee system access requests, business continuity, office and desk allocation in branchesOversight of hardware/infrastructure implementation as well as Corporate Real Estate initiatives such as Branch moves, ordering furniture for branch upgradesWorks with WM Infrastructure & Support to effectively administer enterprise initiatives within Royal TrustEnsure accurate and timely reporting of key internal control and risk reporting activities.What do you need to succeed?Must-have4-7 years of business, finance, marketing, or related experience, preferably in Financial ServicesBachelors Degree (or equivalent), preferably in finance, accounting, business or related fieldExcellent interpersonal skills with ability to maintain relationships at various level within the organization.High degree of PC literacy and fully proficient in all Microsoft Office applications (Word, Excel, PowerPoint, Project, Viso) or other project management tools (ie: Asana)Knowledge of systems and applications used within Wealth Management CanadaNice-to-haveExperience within WM Canada OperationsProven experience managing people would be an asset.General knowledge of estate and trust services, custody solutions, investments, financial planning counselling and taxation issuesIntermediate to advanced analytical skills/reporting capabilitiesWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesAccess to a variety of job opportunities across businessJob SkillsCustomer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury ManagementAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-22Application Deadline:2024-05-06Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Manager, Network Infrastructure #2024-0087
University of Guelph, Guelph, ON
Home Careers @ Guelph Current Opportunities Manager, Network Infrastructure Manager, Network Infrastructure REPOST Forbes Ranks U of G Among Canada's Top Employers Professional and Managerial Group Manager, Network Infrastructure Computing and Communications Services Hiring #: 2024-0087 Please read the Application Instructions before applying Computing and Communications Services (CCS) is the central IT department on campus, providing IT infrastructure and central technology services to the University of Guelph community. CCS has a progressive organizational culture, including a strong learning and development focus, and is committed to its core values: service culture, integrity, individual leadership, teamwork, agility and communication. Reporting to the Director, Technology Operations CCS, the Manager of Network Infrastructure is responsible for the planning, development, and maintenance of the continually evolving voice and data networking infrastructure on campus (including communication closets and two data center locations); network security solutions supporting the InfoSec team and is jointly responsible for collaboration solutions. This responsibility includes the traditional management functions in an Information Technology (IT) environment, including: all staffing responsibilities (hiring, developing, coordinating, etc), service delivery planning, budgeting, cost management, departmental administration, and interaction with an array of industry and business partners to ensure planning and deployment of leading-edge solutions in this dynamic field. The incumbent is part of a CCS Management Team responsible for developing and communicating a vision for the organization, influencing its direction, and leading the planning and implementation focused on technical and organizational direction. Requirements of the position include: Undergraduate degree in computer science/information technology, or a complementary field area, ideally with corresponding IT certifications, and a minimum of eight (8) years related experience in team leadership, complex project and large budget management. A combination of education and experience may be considered. Strong analytical ability and excellent interpersonal, communication and conflict resolution skills are a must as well as demonstrated aptitude in superior planning, administration and people management Experience working with networking technologies including Cisco ACI, Infoblox/BlueCat DDI, ForeScout NAC, Cisco Catalyst Center (DNAC), and F5 Load Balancer would be ideal. Comprehensive IT knowledge of data and voice collaboration and communication systems including wired, wireless networks (CISCO experience is highly preferred) and network security is ideal Knowledge of distributed cloud strategies, including integration and operation; network security strategy; agile project and service delivery; DevOps adoption and operations; concepts of digital transformation; current industry trends and direction; contract management, cloud migration and integration experience and service level agreement management is considered a strong asset Proven track record in leadership competencies centered on big picture orientation (implementing best practices and solutions to continually improve operations); negotiations (negotiating in challenging situations with both internal and external stakeholders to achieve desired results); strategic agility (thinking strategically to improve performance and create innovation); and teambuilding (fostering collaboration, and creating an environment to engage and develop others to work congruently toward achieving common goals) This position involves elements that must be performed on-campus as well as elements that can be conducted remotely. More information regarding the flexible work policy can be found here: 520 Flexible Work Arrangements (Non-Academic Staff) | Human Resources (uoguelph.ca). Why choose the University of Guelph Comprehensive Extended Health Care Benefits: Immediate enrollment in extended health to cover yourself and your family. Time off: Strong vacation allocation, floater days, and paid time off during the December closure to ensure that you are at your best. Wellness: In addition to extensive wellness programming, the University offers a yearly flexible spending credit that can be allocated to any of the following: Health Spending, Wellness or Professional Development. Learning & Development: Learning and development curriculum and other professional growth opportunities. On-campus Activities: Discounts on food and apparel, fitness programming, access to networking events and team building opportunities. Improve Life: Work that directly impacts a brighter future by turning knowledge into action. Position Number 062-003 Classification P08* Professional/Managerial Salary Bands *Tentative evaluation; subject to committee review At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: 2024 04 22 Closing Date: 2024 05 06 Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Assistant Advancement Events Coordinator Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Custodian Dean, College of Engineering and Physical Sciences Director, Ontario Veterinary College Advancement Educational Developer, Indigenous Knowledges and Pedagogies Executive Assistant Facilities Technician Facility Operator Management Trainee Program (Intern) Human Resources Consultant Associate Kitchen Assistant Knowledge Mobilization Manager Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Network Infrastructure (current page) On-Line Quality Assurance Specialist Research Associate III, Ontology, Metadata, and Vocabulary Specialist Second Class Operating Engineer Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page
Administrative Officer, CSAHS Dean's Office #2024-0222
University of Guelph, Guelph, ON
Home Careers @ Guelph Current Opportunities Administrative Officer, CSAHS Dean’s Office Administrative Officer, CSAHS Dean’s Office Forbes includes U of G Among Canada’s Best Employers Professional and Managerial Group Administrative Officer, CSAHS Dean’s Office Dean’s Office, College of Social and Applied Human Sciences Hiring #: 2024-0222 Please read the Application Instructions before applying The College of Social and Applied Human Sciences (CSAHS) is a dynamic and diverse college with a long history of commitment to hands-on learning, socially responsive research, local and global community engagement, and mobilization and exchange of knowledge. The College is one of the University’s founding colleges and traces its roots back to Macdonald Institute, founded in 1903 to educate young women in domestic sciences and thus improve the health and well-being of families and society. Today, the College’s vision is to be a leader in world-class, integrated scholarship that addresses critical, complex issues facing our world. Reporting to the Associate Director, Finance and Operations and as a key member of the Dean’s Office team, the Administrative Officer ensures the effective administrative operations of the College. This role is critically responsible to the Dean and leadership team in providing expert advice related to faculty and staff appointments, hiring and management practices, tenure and promotion, sabbatical leaves, and related administrative processes and practices. The incumbent will be expected to oversee key human resources management functions in the Dean’s Office including recruitment/retention, performance development (GOAL 2.0), and related duties as delegated by the ADFO. They are responsible for: ensuring key college administrative processes are effective and efficient in their delivery, innovating where possible to improve accuracy and timeliness; assisting in human resources planning of the College through the preparation of statistical analysis and providing interpretive reports to the Dean and leadership team; providing some direct administrative support to the Dean and key college committees as required; effectively supervising an Administrative Assistant. In the absence of Associate Director, the Administrative Officer acts on their behalf and makes decisions that are in line with the strategy and goals of the College. As such the incumbent plays an essential role in fostering a positive, cohesive, and constructive working environment across the College. They are a key liaison between the Provost’s Office, Faculty and Academic Staff Relations, Human Resources, and administrative staff across the College. Requirements of the position include: An undergraduate degree in human resources, business administration or related field plus a minimum of 3 years related experience, or an equivalent combination of education and experience. A certificate in human resources such as CHRP would be considered an asset. Experience working in human resources or administration at a University or similar type of organization would be ideal. Demonstrated experience advising on the interpretation and application of policies, procedures, and the ability to serve as a trusted and knowledgeable resource to leaders. Proven ability to manage a large volume of work with conflicting priorities and deadlines. Excellent organizational skills and a willingness to take initiative and manage tasks/projects to completion. A high level of professionalism including tact, diplomacy, discretion, flexibility, and patience. Ability to act and work independently or in a team environment and to interact effectively with other staff, faculty, senior level administrators, and other stakeholders. Excellent communication, interpersonal skills and supervisory skills. Experience in writing/editing formal documents/reports is an asset. Expected to be innovative and resourceful with effective problem-solving skills and sound judgment. Knowledge and comfort with data analysis and reporting including being comfortable using databases. An Intermediate to advanced level skills utilizing Microsoft Office suite is required, experience using university specific software packages would be an asset. Position Number 250-034 Classification P04 Professional/Managerial Salary Bands At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: 2024 04 22 Closing Date: 2024 04 29 Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Assistant Administrative Officer, CSAHS Dean’s Office (current page) Advancement Events Coordinator Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Construction Coordinator, Electrical Design Custodian Dean, College of Engineering and Physical Sciences Director, Ontario Veterinary College Advancement Educational Developer, Indigenous Knowledges and Pedagogies Electrical Designer Knowledge Mobilization Manager Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Network Infrastructure On-Line Quality Assurance Specialist Registered Veterinary Technician Research Associate III, Ontology, Metadata, and Vocabulary Specialist Second Class Operating Engineer Senior Storeskeeper Treasury Service Assistant Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page
Third Party Administration Consultant
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThird-party administrator (TPA) audits are conducted to identify business risks within Affinity and Group Benefits and to make appropriate recommendations related to efficiency, compliance and/or risk management.Reporting to the Director, Operations Affinity the incumbent will contribute in the development of audit plans and execute regular operational audits including due diligence audits on the TPAs within Affinity and Group Benefits. This role requires strong relationship and communication skills when working with the various TPAs and other departments/teams within the organization.ResponsibilitiesThird Party Administration Consultant is accountable for planning and leading audits related to the Third Party Administrators (TPA) in both Affinity and Group Benefits that administer business on behalf of Manulife.Plan and perform regular audits of TPAs to ensure coverage is being administered in accordance with the terms of the contract or agreement. In accordance with the established audit schedule, develop audit scope, issue audit plans, and confirmation letters, and perform audit fieldwork to meet the agreed-upon deadline to issue the final audit report. This includes evaluating audit controls in place to mitigate the risks in place at the TPA through the review of the control objectives and completion of all assigned audit work (i.e. PCI Compliance, Agent Licensing Requirements, CASL, Provincial Unclaimed Property Reporting etc). Ensure compliance, data integrity and risk management controls exist. Provide constructive feedback and recommendations in a professional manner. Maintain and enhance audit protocols to ensure the current strategy is effective, efficient and adds value to all parties involved. In addition, the Consultant, Third Party Administrators will work with relationship managers and other departments. Writes/issues TPA Agreements and any required amendments for TPAs in both Affinity and Group Benefits to ensure the Agreement accurately reflects the services to be provided and is written in accordance with OSFI’s and Manulife’s outsourcing policies. Once Agreements are issued, feedback is often received from the TPA and negotiation of contract provisions occurs in association with the respective Legal Department.Completes a weekly rotation of the shared inboxes and associated tasks which includes handling of team correspondence related to TPA health and dental claim inquiries, requests from internal stakeholders, ad-hoc requests, etc.Responsible for the completion of the annual Bond Insurance application.Support risk management and compliance activities, taking part and/or contributing to other projects and tasks as assigned. Maintain positive successful relationships with key internal stakeholders and with key contacts within each Third Party organization. Weekly rotation includes handling of Memorandum of Understandings (MoUs) which are legal documents issued between a Plan Sponsor and their Third Party Administrator that Manulife is acknowledging.Approvals of TPA funding initiated by the TPA Coordinator (wire transfer/direct deposit) as necessary.Monthly handling of responsibilities related to Unclaimed Property and associated reporting. This includes providing monthly reporting to the TPAs and internal reporting.As required, provide support and backup functions when the TPA Coordinator is unavailable. This will include learning the role/responsibilities for all aspects of funding of TPAs, including multiple applications surrounding accounting/claims/treasury and any other functions related to the funding of the Corporate and Trustee TPAs.How will you create impact?This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.In Affinity, the TPAs provide services on behalf of our plan members and the TPAs are plan sponsors, professional, alumni and retiree associations, retailers, travel partners and other groups/organizations that have a strong affinity with their members or customers. In Group Benefits, the TPAs are selected by the plan sponsors and represent both Corporate and Trustee partnerships such as unionized trade workers and partnerships encompassing the small-mid market segment.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyoneWhat we are looking forA minimum of 5 years in the Insurance industry with experience in operational functions.University Degree is required or equivalent work experience.Ability to represent Manulife in a professional and positive manner to external clients and stakeholders.Excellent interpersonal skills with the proven ability to influence and negotiate solutions to issues.Excellent oral and written communication skills.Excellent analytical and problem-solving skill.Ability to understand business processes and their risk implications, reach appropriate conclusions, and make value-added and practical recommendations.Leads by example, takes initiative, demonstrates results oriented driven.Proven technical proficiency Excel and Word.Excellent organization, time management and prioritization skills.Ability to develop and re-engineer processes with TPAs and business units within Affinity and Group Benefits.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Boundless opportunity: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-HYBRIDAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$67,275.00 CAD - $112,125.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Manager, Corporate Actions
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the Opportunity?Manages a team of corporate action officers responsible for accurate and efficient processing of mandatory events, input of voluntary elections, and tendering and reconciliation with depositories and custodians. Work efforts are focused against overall effectiveness and risk mitigation associated with corporate action team functions to support Canadian Wealth Management (CWM) and Capital Markets (CM) business lines. Responsible for leading and developing staff while ensuring adherence to operational risk issues. Manages identification of continuous improvement opportunities, development of action plans and solution through established metrics and reporting processes.What will you do:Oversee processing of all mandatory corporate actions within CWM and CM client accounts ensuring accurate entries based on payment from depository.Oversee receipt of elections for voluntary corporate events through workflow systems and processing of instructions in Broadridge reorg system in a timely and effective manner to mitigate market exposure.Oversee publishing of all voluntary corporate actions to DSNet, ensuring that information being published is complete, accurate, and timely.Assist with secondary review and/or final sign off of voluntary corporate action announcements to ensure publishing accuracy.Effectively manage inquiries and escalations from corporate action processing team members, retail branches, CM trading desks, business partners, depositories or custodians, and other financial institutions to resolve a variety of issues associated with corporate action event processing.Review exceptions to standard processing to ensure overall compliance with regulations, firm policies, and accepted business practicesEnsure accuracy and timeliness for tendering of voluntary corporate action elections with depositories; monitor subsequent receipt of payment from depositories and efficient and accurate payment to client accounts.Daily monitoring of corporate action control accounts to ensure reconciliation breaks or issues are resolved effectively in a timely manner to mitigate inherent market risk; Complete associated monthly general ledger attestation.Participate as subject matter expert in projects and initiatives related to corporate action functions as required.Drive ongoing review of departmental processes and internal controls to facilitate efficiency and risk mitigation.Oversee internal and external auditProvide training, coaching, recognition and development for the team members, fostering teamwork and planning for successionProvide support with department volume metrics, staffing models, financial forecasts, and budgets as requiredWhat do you need to succeed?Demonstrated leadership, supervisory, and people management abilitiesThorough understanding and experience with various corporate action events and processes.Strong understanding of functions of departments within Wealth Management Canada Operations (WMCO), wealth management and capital markets lines of business.Require a working knowledge of financial industry and instruments.Able to operate effectively in a fast paced, high-risk environment and ability to manage multiple priorities.Excellent leadership and interpersonal skillsExceptional written and verbal communication skills, strong problem solving and strategic thinking abilities.Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesAccess to a variety of job opportunities across businessJob SkillsCustomer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury ManagementAdditional Job DetailsAddress:180 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-26Application Deadline:2024-05-10Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.