Overview of salaries statistics of the profession "Retail Support Representative in Canada"

Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, print & marketing and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Maximizes sales growth in the services area in the store, including cash, print & marketing and technology services.•Manage the coordination and execution of services and maximizes department productivity•Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, learning & development, and coaching.•Provide cash support to associates at the checkout to ensure a positive customer experience.•Ensure general cleanliness for a positive customer and associate experience.•Responsible for the safe and proper use of all store equipment. •Support loss prevention and compliance.Some of what you need •3 years of Retail or Services Management experience •Proven track record of achieving customer service excellence and sales results•Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious•Approachable•Passionate•Solutions Finder * Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.

Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, print & marketing and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Maximizes sales growth in the services area in the store, including cash, print & marketing and technology services.•Manage the coordination and execution of services and maximizes department productivity•Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, learning & development, and coaching.•Provide cash support to associates at the checkout to ensure a positive customer experience.•Ensure general cleanliness for a positive customer and associate experience.•Responsible for the safe and proper use of all store equipment. •Support loss prevention and compliance.Some of what you need •3 years of Retail or Services Management experience •Proven track record of achieving customer service excellence and sales results•Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious•Approachable•Passionate•Solutions Finder * Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537. #bringyourpassion

Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, print & marketing and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Maximizes sales growth in the services area in the store, including cash, print & marketing and technology services.•Manage the coordination and execution of services and maximizes department productivity•Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, learning & development, and coaching.•Provide cash support to associates at the checkout to ensure a positive customer experience.•Ensure general cleanliness for a positive customer and associate experience.•Responsible for the safe and proper use of all store equipment. •Support loss prevention and compliance.Some of what you need •3 years of Retail or Services Management experience •Proven track record of achieving customer service excellence and sales results•Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious•Approachable•Passionate•Solutions Finder * Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.

PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion

Position Summary: The Copy & Print Centre (CPC) Representative offers knowledge to support copy and print clients, applies intermediate technical proficiency and understands the goals for each shift. Follows CPC processes and procedures and maintains operational integrity of CPC. Routes sales and production through appropriate channels and understands the unique needs of Business and Consumer clients. Has knowledge of solutions that meet the client's needs and recommends products and services that support these needs. Maintains established client relationships by providing outstanding customer care. Primary Responsibilities: • Urgently responds to customers in queue. • Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround. • Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing). • Executes non-production tasks. This could include CPC online dashboard maintenance, CPC appearance standards, and maintaining supplies. • Promotes the right production and sales channels that best support client needs. • Assesses who the customer is and applies the right service principles. • Refers high potential clients and more complex orders to appropriate CPC Associate • Assesses the client's requirements and make recommendations that add value to the client's project. • Asks the client if there's an upcoming project we can help them with. • Follows all correct cash register operations, and properly secures company funds and physical inventory at cash stations. • Has a complete understanding of all company policies and procedures related to their position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in the CPC. • Checks all sources of communication for information (white boards, bulletin boards, portals etc.). • Maintains general cleanliness of CPC workstations, according to company standards. • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrated selling ability. • Good technical proficiency with computers and Microsoft software applications would be an asset. • Comfort and knowledge working with print and finishing equipment would be an asset. • Ability to resolve clients concerns in a diplomatic manner. • Ability to engage clients in a friendly and professional manner. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • 1-2 Years of Retail customer service is preferred. • Prior experience in a retail/commercial printing environment an asset Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time. This would occur while working on various orders. • You will be exposed to moderately disagreeable levels of noise generated by the copiers and the ringing of the telephone and internal paging system. • A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, print & marketing and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Maximizes sales growth in the services area in the store, including cash, print & marketing and technology services. •Manage the coordination and execution of services and maximizes department productivity •Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Provide cash support to associates at the checkout to ensure a positive customer experience. •Ensure general cleanliness for a positive customer and associate experience. •Responsible for the safe and proper use of all store equipment. •Support loss prevention and compliance. Some of what you need • 3 years of Retail or Services Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder #bringyourpassion * Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.

Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, print & marketing and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Maximizes sales growth in the services area in the store, including cash, print & marketing and technology services.•Manage the coordination and execution of services and maximizes department productivity•Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, learning & development, and coaching.•Provide cash support to associates at the checkout to ensure a positive customer experience.•Ensure general cleanliness for a positive customer and associate experience.•Responsible for the safe and proper use of all store equipment. •Support loss prevention and compliance.Some of what you need •3 years of Retail or Services Management experience •Proven track record of achieving customer service excellence and sales results•Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious•Approachable•Passionate•Solutions Finder * Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.

Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, print & marketing and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Maximizes sales growth in the services area in the store, including cash, print & marketing and technology services.•Manage the coordination and execution of services and maximizes department productivity•Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, learning & development, and coaching.•Provide cash support to associates at the checkout to ensure a positive customer experience.•Ensure general cleanliness for a positive customer and associate experience.•Responsible for the safe and proper use of all store equipment. •Support loss prevention and compliance. Some of what you need • 3 years of Retail or Services Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder #bringyourpassion* Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.

Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, print & marketing and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Maximizes sales growth in the services area in the store, including cash, print & marketing and technology services.•Manage the coordination and execution of services and maximizes department productivity•Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, learning & development, and coaching.•Provide cash support to associates at the checkout to ensure a positive customer experience.•Ensure general cleanliness for a positive customer and associate experience.•Responsible for the safe and proper use of all store equipment. •Support loss prevention and compliance.Some of what you need •3 years of Retail or Services Management experience •Proven track record of achieving customer service excellence and sales results•Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious•Approachable•Passionate•Solutions Finder * Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.

Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, print & marketing and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Maximizes sales growth in the services area in the store, including cash, print & marketing and technology services.•Manage the coordination and execution of services and maximizes department productivity•Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, learning & development, and coaching.•Provide cash support to associates at the checkout to ensure a positive customer experience.•Ensure general cleanliness for a positive customer and associate experience.•Responsible for the safe and proper use of all store equipment. •Support loss prevention and compliance.Some of what you need •3 years of Retail or Services Management experience •Proven track record of achieving customer service excellence and sales results•Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious•Approachable•Passionate•Solutions Finder * Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.

Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, print & marketing and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Maximizes sales growth in the services area in the store, including cash, print & marketing and technology services.•Manage the coordination and execution of services and maximizes department productivity•Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, learning & development, and coaching.•Provide cash support to associates at the checkout to ensure a positive customer experience.•Ensure general cleanliness for a positive customer and associate experience.•Responsible for the safe and proper use of all store equipment. •Support loss prevention and compliance.Some of what you need •3 years of Retail or Services Management experience •Proven track record of achieving customer service excellence and sales results•Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious•Approachable•Passionate•Solutions Finder * Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.

THE DEPARTMENT The mission of the Cleaning Program is to visibly maintain the cleanliness and sanitization of our world class retail locations, minimizing impact to operations. THE OPPORTUNITY As a member of the Facilities Department, you will be part of the team responsible for maintaining and enhancing our world class retail spaces. As the Custodian, you will support in maintaining an Everyday Luxury feel and experience in our spaces by performing industry leading facility cleaning and sanitization across a collection of stores. And, with your valuable contribution to the business in this role, the opportunities are endless - from a rewarding career as a Custodian to continued growth within Aritzia. THE JOB As the Custodian, you will:Execute on all day-to-day cleaning and sanitization tasks throughout the store, creating a safe and comfortable experience for our people, clients, and communitiesQuickly address any unforeseen cleaning needs that arise through the course of regular operations while in the storeEnsure the store is always stocked with required cleaning supplies and toolsSupport with routine inspection and maintenance activities while addressing deficiencies when possible QUALIFICATIONS The Custodian has: A commitment to learn and apply Aritzia's Business and People Leadership principles An ability to take on new opportunities and challenges, with a passion to continue to develop and grow oneself A dedication to operational efficiency, investing in process and systems to improve team and business results The intellectual and emotional intelligence to tactically partner cross-functionally in the pursuit of shared business outcomes The skills to set clear objectives and hold oneself accountable to reach your full capability and maximize your capacity The skills that are an asset to perform in the role, include: Applicable certifications in cleaning chemicals & supplies and associated safety standards Ability to complete tasks that involve lifting and comfortable using a ladder The appetite to continuously learn and develop oneself A commitment to quality and investing in results that add value and drive the business A sense of urgency executing job responsibilities, prioritizing urgent and important work ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

The Opportunity Play an integral role in the sales process as an outside Product Support Representative. Build your business by building customer relationships, answering product and service questions, and suggesting information about other products and services that Wajax provides. You will work closely with other members of the Wajax team to provide expert knowledge, advice, and product solutions for a comprehensive customer experience. The Role Invest in customer relationships within a defined territory. Conduct outside sales calls to clients. Generate customer referrals. Identify opportunities to upsell and cross-sell. Provide customer feedback. Identify and resolve customer concerns in a timely manner. Attend to phone and email inquiries. Meet and exceed established sales targets as determined on a monthly/annual basis. Assist in the creation and submission of bids for National Customer opportunities. Liaise with manufacturers, in-house departments, and all other relevant suppliers to determine status of orders and compliance to delivery times. The Candidate Education: College diploma, or related Red Seal Certification in a related field such as Parts & Warehousing or HD Mechanic Work Experience: 2-3 years' related experience in sales, marketing, or equivalent business experience. Knowledge: Knowledge of heavy equipment is an asset, IMPACT selling process, and must possess a valid driver’s license. Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred) The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

THE DEPARTMENTOur Enterprise Risk Management department is responsible for minimizing loss while respecting people, brand and operations. THE OPPORTUNITY With a special focus on merchandise security, our Risk Associate supports the Store team in delivering an outstanding customer experience while encouraging a safe and secure store environment. THE JOB As the Risk Associate, you will: Support a safe and secure working environment Minimize the loss of merchandise from all internal and external avenues Champion and coach the store team on the importance of inventory accuracy Safeguard the loss of financial, information and physical assets QUALIFICATIONS As the Risk Associate , you have: 1+ year experience in Loss Prevention / Risk Retail experience is an asset Post-secondary education in a related field ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Lush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. Charitable giving is at the heart of our business, and we believe it's our responsibility to advocate for the environment, animals and people in need. We're passionate about giving back to organizations locally and around the world through programs such as Charity Pot. The Leasing & Acquisitions Manager - Canada plays an essential role in the management of Lush's Canadian store rental and lease agreements. The ideal candidate will play an integral role on Lush's Real Estate team, managing and negotiating deals on store relocations and expansions. This person is passionate about providing unique customer experience that elevate the brand and excels at interpersonal relationships.As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and interpret metrics and translate strategy into behaviors which drive sales and improve profit. Our Lush employees live with purpose, finding their personal value connection with the values of our business.Your core RESPONSIBILITIES will include: Secure key retail locations across Canada for Lush Fresh Handmade Cosmetics by acting as the primary contact for leasing questions and concerns Manage the broader real estate process from market and site selection through lease negotiations and post-opening lease maintenance (renewals, critical dates, estoppels, etc.) This includes our Retail, Corporate, Manufacturing and Distribution premises Obtain information on potential sites and provide recommendations to the Director of Real Estate Develop an annual pipeline of projects including: new locations, relocations, expansions, renewals, refits, refreshes Evaluate proposed rent packages to determine whether deals should be concluded. Work with landlords and brokers to negotiate the best economic terms possible Coordinate schedules with other departments, create and maintain schedule database Solve problems/communicate lease language to other departments, such as Payroll, Construction, Design, Retail Support. Analyze data such as sales of other tenants, mall size, demographics, etc. Analyze data for existing shops, size, sales, etc. Determine sales estimates for new shops and profitability. Manage a high volume of sites/landlord relationships. Work closely with construction/design/finance/Director of Real Estate to ensure on time opening of new shops. Work closely with legal council on leases. Provide guidance and support to finance and retail operations with respect to lease renewals, store relocations, etc. Communicate and negotiate with a network of brokers to cultivate a well-rounded retail portfolio. You bring the following QUALIFICATIONS:Required: At least 5 years previous experience in real estate either within the retail industry or with Leasing Brokerage firm Bachelors degree or equivalent experience in area of legal and or lease administration Ability to be solution oriented, while supporting Lush values Outstanding experience creating and finalizing landlord agreements. Excellent organizational skills Ability to see the larger global picture and take initiative on projects Empathetic and supportive of the team effort Preferred: Experience working with Lease Management Software Experience working with both US and Canadian Landlords/brokers Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.We thank all interested applicants; however, only qualified candidates will be contacted.

THE TEAM The mission of the Retail Team is to deliver world-class client experiences. THE OPPORTUNITY You look good here. Join our high performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You'll experience a world-class Retail education . We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. Welcome to endless opportunities to advance your career. Did you know Aritzia's CEO, Jennifer Wong, started in our stores as a Style Advisor? THE ROLES As a Style Advisor, you will: Sell clothes and earn client confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia As a Service Advisor, you will: Accurately and efficiently process transactions while treating product like gold and delivering a world-class client experienceSupport service counter operations, including managing the line up to ensure clients are serviced as quickly as possible and handling client purchases and product returnsAs an Inventory Associate, you will:Accurately and efficiently process incoming and outgoing shipmentsUphold the standards of product display, ensuring the right product is in the right place in the right quantitiesSupport in the seamless operations of all aspects of the retail space, including window installations, fitting room operations, supplies and equipment management, and technology supportAs a Merchandiser, you will:Strategically place product on the sales floorTranslate the product story through creative merchandisingValidate the standards of product display, ensuring the right product is in the right place in the right quantities THE QUALIFICATIONS Aritzia Retail Associates have: An aspirational sense of individual style The desire to thrive on a high performance team The passion for providing world-class client service The commitment to learn and apply Aritzia's Values THE PERKS: You will receive industry-leading pay & benefits at Aritzia:Competitive Pay Package - Industry leading pay with wages starting at $20-$30/hr and a commitment to performance-based pay increases.Product Discount - Our famous product discount of 40%-50% off, online and in store.Aspirational Workspace - Every detail is considered to connect to the energy of the culture.Set your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply).Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office. Apply online or in your local store today. ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

THE TEAM The mission of the Enterprise Risk Management Department is to prevent, detect, and resolve loss. THE OPPORTUNITY Aritzia is growing and our Enterprise Risk Management team is growing with it. This is a unique opportunity to be part of the team responsible for safeguarding the security of Aritzia property, our people, and our clients. As the Risk Associate, you will support in executing the day-to-day prevention, detection, and resolution of loss through exceptional service and presence. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Enterprise Risk Management to continued growth and development with Aritzia. THE ROLE As the Risk Associate, you will: Minimize the loss of merchandise from all internal and external avenues Protect our people, our clients, and our communities Ensure the security of our financial, information physical assets Champion and coach the store team on the importance of inventory accuracy THE QUALIFICATIONS The Risk Associate has: Proven skills, education, and/or applicable certifications in Loss Prevention or Risk, Retail experience, and/or Post-secondary education in a related field 1+ year in Loss Prevention or Risk preferred A commitment to learn and apply Aritzia's Business and People Leadership principles The ability to collaborate fluently with cross-functional partners A commitment to quality and investing in results that add value to the business An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influencesTHE COMPENSATIONThe typical hiring range for this position is $20.00 - $30.00 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Part Time Retail Sales Representative Canada Fe Job Locations CA-BC-Coquitlam | CA-BC-Port Coquitlam Position Type Part Time Postal Code V3K 6P9 Requisition ID 2024-431829 Category Retail Sales Merchandising Summary Part Time Retail Sales Representative At our company, we grow people, brands, and businesses. We are hiring a Part Time Retail Sales Merchandiser who can work effectively with store management to increase retail sales and execute client-driven merchandising that exceed the client’s expectations. The Retail Sales Merchandiser drives sales and brand awareness for our client’s products at major retail locations in an outgoing, friendly manner. You will provide best in class customer service by engaging and educating the customers on their next purchase of some of the leading brands in retail. If you are someone who is independent, ambitious, and driven to succeed then this position is an excellent fit for you. Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry, APPLY TODAY! Things To Consider: This role involves representing our client, Ferrero CanadaYou will be part of a regional team and be assigned a territory servicing multiple locations; valid driver’s license and access to reliable transportation within your territory is criticalHours are roughly 8am-5pm Monday - Friday, 3 days per week24 hours guaranteed, up 32 hours during peak seasonWhat We Offer:Paid training and ongoing career developmentGenerous vacation timeFour weeks unpaid, two weeks paid vacationWhat You’ll Do:Maintaining shelves at major retailers and ensuring Planogram compliance and correct pricingEnsuring product freshness and processing returns of all unsaleable productIncrease sales volume by selling and building displaysDriving speed to market and distribution on new product releasesSuggesting orders and selling programs to retailers Prepare accurate and timely reports, recaps, timesheets, expense reports, etc. Qualifications: High School Diploma or GED or equivalent experiencePhysical Requirements: standing/being on feet for up to 8h and being able to lift up to 50+lbs.Bachelor's Degree or 2 years of experience in retail, client, or food broker preferredAbility to work independently and meet deadlines with minimal supervisionBasic computer skills; Word, Excel, and Internet usageStrong written and verbal communication skillsPay Range is $18.00/Hr. - $22.00/Hr. Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Sales Specialist (RSS) is responsible for servicing and selling to retail accounts within an assigned territory to assure client standards are met and volume is increased. The ideal candidate is self-motivated, ambitious, and driven to succeed. This person should also have strong communication skills with the confidence to influence key decision makers at store level. They must possess excellent organizational skills and have the ability to work independently. Essential Job Duties and Responsibilities DistributionMeet client and Company objectives by maintaining full distribution on all authorized SKU’s. Customer Relations (Internal/External)Must have the ability to communicate effectively both internally with the Company's management and externally with all Customers.SalesSell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Increase sales volume by constantly suggesting and completing orders for new and out-of-stock items. MerchandisingMaintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Shelf Standards and ConditionsWill work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.Territory ManagementAchieve client goals and objectives by effectively managing stores within your territory and executing projects and standards. Increase brand representation and effectiveness through establishing and maintaining customer and client relationships.Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Administration/ReportingWill complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reports Indirect ReportsThis position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job. Minimum QualificationsEducation Level: (Required): High School Diploma or GED or equivalent experience (Preferred): Bachelor's Degree or equivalent experience 0-2 years of experience in Retail, Client, or food broker Skills, Knowledge and AbilitiesAbility to work independently and prioritize duties with minimal supervision, in order to meet deadlinesBasic computer skills including familiarity with Word, Excel, and Internet usageAbility to follow upMathematical and analytical skills Environmental & Physical Requirements Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com

Full Time Retail Sales Representative Canada Job Locations CA-ON-Toronto | CA-ON-North York | CA-ON-Toronto | CA-ON-Toronto Position Type Full Time Postal Code M5S 3L7 Requisition ID 2024-431925 Category Retail Sales Merchandising Summary Full Time Retail Sales Representative At our company, we grow people, brands, and businesses. We are hiring a self-motivated Retail Sales Representative to service and sell to retail accounts within an assigned territory, ensuring client standards are met and sales volumes are increased. The Retail Sales Representative possesses strong sales skills and the confidence to influence key decision makers at the store level. This role works with one of our industry-leading clients in the Consumer Package Goods (CPG) industry with brands in categories such as Grocery, Personal Care, and Frozen Food. The ideal candidate is independent, ambitious, and driven to succeed. Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people and earning competitive pay, APPLY TODAY! Things To Consider:You will be assigned a territory servicing multiple locations, access to reliable transportation is critical Shifts are Monday through FridayAble to lift or push up to 50 pounds; comfortable standing, stooping and bending for long periods of timeWhat We Offer:Full Time BenefitsGenerous Paid Time OffPaid training and ongoing career developmentMileage and travel reimbursementCompetitive pay ratesWhat You’ll Do:Flex your organizational skills to build relationships with store personnel, create impactful action plans, and support a positive brand imageEnsure sales are flawlessly executed on time and against client’s growth initiativesMeet and exceed sales goals by increasing in-store visibility of client products and promotionsEnsure products are always available by maintaining merchandising and display standardsImplement innovative marketing strategies that drive product positioning and awarenessQualifications: High school diploma or GED or equivalent experience1-2 years of retail sales or merchandising experience preferredExcellent customer service and interpersonal skills with the ability to interact with customers at all personnel levelsDemonstrated ability to multi-task, elevated sense of urgency, and attention to detailStrength working independently, but also as a member of a teamGeneral computer skills/understanding and daily Internet accessibility Responsibilities Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Sales Representative (RSR) is responsible for developing and growing sales volume in their assigned territory through effective fact-based selling and relationship building with retail account’s operations personnel at store and market (district) level. Essential Job Duties and Responsibilities Consultative Selling• Developing and leveraging relationships with key influence and decision makers in assigned stores and markets• Delivering consistent market level contact as per client standards• Effectively gaining front end and main aisle presence of client brands. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship. Achieving Results• Meeting or exceeding POS to plan goals for assigned stores and markets• Delivering a positive gap versus Non-DRT• Growing POS for client brands by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.• Analyze and develop business plans each trimester that identifies opportunities to grow sales within their territory. This business plan would include a review of the previous trimester, analysis of upcoming POS to plan goals, opportunities to close gaps, an action plan with specific territory goals and time table. Organizing and Planning• Follow team sales call standards and effectively orchestrate a call coverage plan that meets the business needs of client and the retail customer.• Administration/Reporting- complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc. Supervisory ResponsibilitiesDirect Reports- This position does not have supervisory responsibilities for direct reportsIndirect Reports- This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements- Travel is not an essential duty and function of this job. Driving is an essential function of this job.Driving 20% Minimum Qualifications Education Level: (Required): High School Diploma or GED or equivalent experienceField of Study/Area of Experience:- 1-3 years of previous experience in retail sales Skills, Knowledge and Abilities • Well-organized, detail-oriented, and able to handle a fast-paced work environment• Excellent written communication and verbal communication skills• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers Environmental & Physical RequirementsField / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. A detailed Environmental and Physical Requirements document is available in the Total Rewards department. Additional Information Regarding ASM Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com

Retail Sales Specialist Canada Job Locations CA-ON-Toronto Position Type Full Time Postal Code M5B 2L7 Requisition ID 2024-431996 Category Retail Sales Merchandising Summary Retail Sales Specialist Full Time Our company has the perfect opportunity for a candidate that looks forward to new product releases by top brands. This full time Retail Sales Specialist job is a fantastic opportunity for an individual who can work effectively with store management to increase retail sales and execute client-driven merchandising that meet the client’s expectations. The sales representative will need to be outgoing, friendly, and be able to drive sales and brand awareness for our client’s products at major retail locations. You will be engaging and educating the customers on their next purchase of some of the leading brands in retail. The ideal candidate is independent, self-motivated, ambitious, and driven to succeed. When you join the Company, you will receive top-notch training and competitive pay rates. Responsibilities:Meet client and Company objectives by maintaining full distribution on all authorized SKU’s. Must have the ability to communicate effectively both internally with Company management and externally with all Customers.Sell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Maintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Will work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.Achieve client goals and objectives by effectively managing stores within your territory and executing projects and standards. Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Will complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc. Qualifications: Education Level: (Required): High School Diploma or GED or equivalent experience.(Preferred): Bachelor's Degree or 0 to 2 years of experience in Retail, Client, or food broker.Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines.Basic computer skills including familiarity with Word, Excel, and Internet usage.Mathematical and analytical skills.The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Sales Specialist (RSS) is responsible for servicing and selling to retail accounts within an assigned territory to assure client standards are met and volume is increased. The ideal candidate is self-motivated, ambitious, and driven to succeed. This person should also have strong communication skills with the confidence to influence key decision makers at store level. They must possess excellent organizational skills and have the ability to work independently. Essential Job Duties and Responsibilities SalesSell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Increase sales volume by constantly suggesting and completing orders for new and out-of-stock items.Customer Relations (Internal/External)Must have the ability to communicate effectively both internally with Company management and externally with all CustomersDistributionMeet client and Company objectives by maintaining full distribution on all authorized SKU’s.Shelf StandardsWill work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.MerchandisingMaintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Territory ManagementAchieve client goals and objectives by effectively managing stores within your territory and executing projects and standards.Increase brand representation and effectiveness through establishing and maintaining customer and client relationships.Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Administration/ReportingWill complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.Supervisory Responsibilities Direct ReportsThis position does not have supervisory responsibilities for direct reports Indirect ReportsThis position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel and Driving are not essential duties or functions of this job Minimum QualificationsEducation Level: (Required): High School Diploma or GED or equivalent experience (Preferred): Bachelor's Degree or equivalent experience Field of Study/Area of Experience: Previous retail experience, Client or food broker preferred Skills, Knowledge and AbilitiesStrong initiative and self-driven, ability to work independently with little supervision.Good basic computer, organizational and follow up skills.Mathematically and analytical ability.Environmental & Physical Requirements Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and Job DescriptionsThe Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com