Position Title: Pharmacist Assistant - Part Time Position Type: Permanent Requisition ID: 37965 Banner: Pharma Employment Type: Part-Time Summary: Support pharmacists operationally in providing dispensary and pharmacy services and achieving Company initiatives. The Pharmacy Assistant will receive direction from the pharmacist on duty and Pharmacy Manager in working towards achievement of goals and objectives while adhering to both Company operating standards and Ontario College of Pharmacists' standards of practice. The pharmacy department located at 2500 Barton Street East, Hamilton is waiting for you! Specific Responsibilities: • Performs all aspects of the technical act of dispensing. • Receives prescription refill requests and verbal prescriptions in accordance with all applicable laws and regulations. • Establishes and maintains patient profiles, and scans and files patient records. • Contacts prescribers for various functions. • Answers phones and checks IVR voicemail messages. • Provides customer assistance with merchandise on the sales floor and at the cash register. • Checks emails and responds accordingly. • Receives orders and ensures product received matches invoices and is received in good condition, and then is stored/put away appropriately. • Performs inventory-related tasks. • Enters and reconciles invoices/credits and maintains shrink logs. • Utilizes wholesaler websites for various functions. • Assists with dispensary paper work as directed. • Maintains store standards and conditions and may be assigned to clean dispensary, sweep floor, and clean shelves as required. • Performs other duties as assigned by the Pharmacy Manager or Pharmacist. • Follows all applicable Company policies and procedures, Government regulations, Health and Safety and Food Safety regulations. Qualifications: • Education - Pharmacy Assistant Program • Experience - Minimum of 2 years in retail pharmacy. • Proficient with current PC systems, MS Office programs and pharmacy software (Kroll). • Interpersonal skills to build strong working relationships and positive work environment. • Language skills to communicate clearly and listen carefully in a respectful manner. • Organizational skills to prioritize, plan ahead, manage time and be punctual. • Customer service skills to achieve customer satisfaction by recognizing customer needs/wants. • Receptive to constructive feedback for continuous improvement • Initiative to identify and complete tasks independently. Relationships: Pharmacy Assistant receives direction from the Pharmacy Manager, Pharmacist and Pharmacy Technician. They interact with internal contacts (Pharmacy Operations, Pharmacy Services, Pharmacy Merchandising, Inventory Control and Audit, Store Services, McMahon, Metro IT) and external contacts (customers and direct pharmacy vendors: McMahon, McKesson, Kroll Canada, VoiceTech Inc.) Metro is dedicated to fostering a diverse work environment. We will consider all qualified applicants for employment. Applicants that meet the qualifications will be contacted for an interview. Metro is committed to accommodating applicants and employees with disabilities. Should you require accommodation or this job description to be available in an accessible format, please advise. The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives. METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team. We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you. Please note that we will only contact those whose applications are selected. We respectfully request that agencies do not contact us or send us unsolicited applications.

Pharmacist

Metro, Hamilton, ON

Position Title: Pharmacist Position Type: Permanent Requisition ID: 38005 Banner: Pharma Employment Type: Full-Time Summary: Provide direct patient care. Assist the Pharmacy Manager in the management of the dispensary and front shop. Contribute to the achievement of Company goals and objectives, including customer-focused patient care, pharmacy services, store standards, profitability, and managing inventory, shrink, controllable expenses, labour and productivity while adhering to Company operating standards and OCP standards of practice The pharmacy department located at 2500 Barton Street East, Hamilton is waiting for you! Specific Responsibilities: • Perform all professional activities of dispensing, patient counseling and pharmacy services. • Perform all tasks required to satisfy dispensary orders. • Perform all acts under the expanded scope of pharmacy practice. • Provide pharmacy services and Company initiatives. • Collaborate with other health care professionals in the provision of patient care. • Supervise the pharmacy department in the absence of the Pharmacy Manager and assume the Pharmacy Manager's responsibilities during short-term absences. • Ensure the pharmacy opens and closes according to hours of operation. • Ensure compliance with the Company Recall Procedure. • Ensure proper procedures are maintained to manage shrink. • Assist Pharmacy Manager in scheduling relief pharmacist coverage and address emergency staffing concerns while on duty. • Assist Pharmacy Manager with dispensary paperwork and inventory management. • Satisfy the Company's expectations on the delivery of consistent, exceptional customer service and resolve any customer complaints or issues arising while on duty. • Maintain awareness of current local competitive activity and business development opportunities and inform head office. • Maintain store standards and conditions. • Cash register operations. Qualifications: • Education - B.Sc.Phm. Degree (4-year University Pharmacy Program). • Licensure - Registered Part A Pharmacist with the Ontario College of Pharmacists. • Injection certified, Smoking Cessation certified and registered with the Ontario College of Pharmacists. • Proficient with current PC systems, MS Office programs and pharmacy software (Kroll) • Interpersonal skills to build strong working relationships and positive work environment • Language skills to communicate clearly and listen carefully in a respectful manner. • Organizational skills to prioritize, plan ahead, manage time and be punctual. • Customer service skills to achieve customer satisfaction by recognizing customer needs/wants. • Receptivity to accept constructive feedback for continuous improvement. • Initiative to identify and complete tasks independently. Relationships: Staff Pharmacist will receive direction from the Pharmacy Manager and Pharmacy Operations Manager and provide direction to Pharmacy Technicians, Pharmacist Assistants, and Pharmacy Clerks. They will interact with internal contacts (Pharmacy Operations, Pharmacy Services, Pharmacy Merchandising, Inventory Control and Audit, Store Services, McMahon, Metro IT) and external contacts (direct pharmacy vendors: McMahon, McKesson, Kroll Canada, VoiceTech Inc.). Metro is dedicated to fostering a diverse work environment. We will consider all qualified applicants for employment. Applicants that meet the qualifications will be contacted for an interview. Metro is committed to accommodating applicants and employees with disabilities. Should you require accommodation or this job description to be available in an accessible format, please advise. #INDFB The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives. METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team. We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you. Please note that we will only contact those whose applications are selected. We respectfully request that agencies do not contact us or send us unsolicited applications.