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Overview of salaries statistics of the profession "Sales Team Lead in "

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Overview of salaries statistics of the profession "Sales Team Lead in "

8 934 $ Average monthly salary

Average salary in the last 12 months: "Sales Team Lead in "

Currency: CAD USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Sales Team Lead in .

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Operations Team Lead
Staples Canada, Montreal, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do Do you have a passion for playing a critical role in the world of retail transformation and have a love for travelling? As the Project Team Lead, Store Development, you play a dynamic role and will be involved in planning and executing a variety of complex projects within cross functional areas of the retail business. You will supervise Receiving, Verification, Merchandising and Technology leads through to project completion at new store openings, renovations, and other special projects. You will also partner with the Project Manager, Store Development to manage the training and development of the Leads utilizing down-time to build specific skills and provide store coverage. With a large scope of impact and partnerships with a variety of stakeholders, each day will be fast-paced, challenging, rewarding and meaningful. This position requires working overnights approximately 80% of the time. Specifically, you will: • Lead the Receiving, Verification, Merchandising and Technology leads by supervising their work, coaching and training them by providing frequent performance feedback and preparing and publishing their annual performance reviews and quarterly progress updates to the District Manager and HRBP, as well as managing succession plans for these roles. • Devise and execute daily plan with store and Project Manager • Prepare schedules for temporary associates and own their hiring and termination • Monitor Project Budget to ensure project is on track • Assist P.M. with all pre-project activities • Work with PM to manage off-project coverage and development plan for project leads and yourself. • Verify and assist with planograms and fixturing, as well as monitor and complete missing signage and fixtures list • Devise overstock plan with the store • Assist with receiving, product flow and verifying (ensuring all paperwork is completed and auditing for accuracy) • Ensure the store's cleanliness is maintained throughout the projects and in the case of existing stores: receiving, sales floor, lunchroom, bathrooms, and offices are left functional for customers and the store associates on a daily basis. Some of what you need • 1-2 years' experience in merchandising with a thorough knowledge of all merchandising/planogram processes. • 1-2 years' experience in receiving with a thorough knowledge of all receiving processes. • 1-2 years of management experience • Completion of High School required, post-secondary education preferred. • Ability to coach and train other associates and effectively them to Project completion. • Ability to navigate ambiguity, resolve conflicts and deal with adversity. • Effective communication and ability to collaborate and build relationships with a variety of stakeholders. • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Significant travel required (75% of the time) • Store/warehouse environment • Loud construction noise and/or distinct construction fumes. • Required to work a varying work schedule in order to meet the needs of the business. This includes working evenings, overnights and weekends as required. • Conditions of the work environment are such that minor stress and physical discomfort may occur.
Technology Sales Supervisor CAN
Staples Canada, Montreal, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Supervisor, you ensure that customers derive a sense of inspiration from their shopping experience. You help to ensure the customers' working and learning goals are met by connecting with customers, leveraging digital tools, sharing, working in a consultative manner, partnering with other areas of the business, and partnering with customers for future collaboration. As a technology expert, you learn, adopt, and teach new trends, products, and services to customers and associates. You take a lead role in training and coaching team members. •Maximize sales and margin in the technology and furniture departments, through the coaching and development of the associates. •Lead selling for the technology and workspaces departments and cultivate a selling culture with associates to achieve goals and targets. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Provide coaching and leadership to your team to support their growth and learning. •Support and maintain operational standards and consistency in the customer experience. •Provide input on decisions for your team, including recruitment and promotions. •Operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3+ years of technology sales or sales experience •1-3 years of supervisory / coaching experience •Successful completion of high school is preferred. •Strong ability with customer services and sales •Comfort with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. Other Job Title Suggestions • Retail Supervisor, Technology Sales Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Lead CAN
Staples Canada, Montreal, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Center Lead, you are the authority on solutions that meet customers' needs You will be consulting and providing recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contribute to sales and margin goals in the services area of the store, including print, digital marketing, shipping and tech services and identify improvement opportunities •Own and oversee execution of department standards including production log and replenish supplies. •Review online dash board and filter the Processing of customer orders in an efficient, accurate manner. Manage correspondence with customers through digital, phone and in person channels •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •3-4 years of retail experience •Prior experience in a retail/commercial printing environment is preferred. •Working towards or successful completion of high school is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Flex Benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Sales Support Supervisor
Staples Canada, Montreal, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Sales Support Supervisor, you are responsible for the execution of all merchandising and store presentation functions to ensure overall store readiness for the customer experience. These include freight flow, merchandising standards and inventory and replenishment procedures. You're a process expert; providing guidance and training to all operations/store presentation associates in these areas. You may also provide support in-cash reconciliation and processes and procedures relating to inventory management. You assist the management team with the coaching of operations associates to ensure an exceptional customer experience by creating a visually appealing and stocked shopping environment. •Action procedures to uphold all merchandising standards, including current pricing, signage, planograms and seasonal promotional displays. •Take a lead role in the inventory process, including the coordination and execution of the receiving area. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3-4 years of retail experience (in merchandising ) •1-2 years of supervisory / coaching experience •Successful completion of high school is preferred. •Strong ability with customer services and sales •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You are required to stand in a stationary position for periods of time. This would occur while working on various orders. •Required to work a varying schedule to meet the needs of the business.This includes working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Associate Lawyer - Senior Manager
Deloitte, Montreal, QC
Job Type:Permanent Reference code:124012 Primary Location:Montreal, QC All Available Locations:Montreal, QC; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE. Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. Experience a firm where wellness matters. Experience MyFlex and an agile work environment where work is what you do not where you do it Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals. Build a network of colleagues for life Have an impact that matters through pro bono and significant volunteer opportunities. Be empowered to lead and have impact with clients, our communities and in the office. Be expected to share your ideas and to make them a reality. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. Grow your network and your knowledge by joining one of our many Employee Resource Groups. Deloitte Legal Canada LLP ("Deloitte Legal") is seeking a tax associate to join our growing tax disputes and litigation practice in our Montréal office. The successful candidate will work with our team of tax litigators on a broad range of tax dispute matters, covering all aspects of tax litigation and dispute resolution.Deloitte Legal is a national law firm with offices in Montréal, Toronto, Vancouver, and Calgary. Our firm was founded as a boutique firm serving clients exclusively in the area of Tax Law. While Deloitte Legal has grown into a multi-service law firm, tax law continues to be our largest practice. We act for a wide range of clients, including multinational enterprises and high net-worth individuals, and are frequently engaged on complex and pioneering cases. Our tax litigators have diverse professional backgrounds and work collaboratively to provide our clients with the highest quality of service. We act as trusted, agile, business-savvy advisors empowering clients to achieve their business goals. We have the privilege of being affiliated with Deloitte, a world-renowned professional services firm, and being able to collaborate with other entities of the group worldwide.Enough about us, let's talk about youYour experience and education You have at least a minimum of 3-5 years of relevant tax law and dispute resolution experience at a recognized national or local law firm; A LLM in Taxation and/or the CPA In-Depth course would be an asset but not a requirement; Strong academic record. Participation in a tax moot would be an asset, but not a requirement; Exceptional client service, interpersonal and communication skills, strong organizational abilities, and a willingness to learn and take initiative; You have excellent analytical and problem-solving skills with remarkable attention to detail; and You have effective time management and organizational skills, with the ability to manage multiple engagements with competing deadlines. 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Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: CPA, Accounting, QC, Developer, Attorney, Quality, Finance, Technology, Legal
Account Manager: Wide Format Print Equipment
Cansel, Montreal, QC
Who we are? Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. For more information, visit us at http://www.cansel.ca. Position Summary We are searching for a dedicated and experienced professional to join Cansel’s Sales Team in the Wide-format segment in Montréal.We are looking for someone with a good understanding of the wide format print market and the value of our equipment. Your role is to identify opportunities, solve problems and satisfy needs to ensure customer satisfaction and market growth through repeat business and business development. We need a bilingual Account Manager because the individual will serve both QC and Ontario provinces. In this role, you will... • Actively hunt for new business opportunities by identifying needs of new and existing customers, following trends in the Industry market, and discovering leads. This will include on-site demonstrations and cold-calling throughout your territory.• Manage existing customer account base through regular customer contact, monitoring, and development• Provide excellent customer service to key accounts, troubleshoot customer problems and offer post-sales support services• Meet all sales target performance indicators (KPIs)• Perform sales presentations and demonstrations• Participate in trade-shows, training events or other related events as requested and required• Provide reports to Vice President on your activity and new pipelines• Requires weekly to speak to customers in English and explain technical products including Wide Format Printer features and specifications. About you... • Bilingual FRENCH / ENGLISH.• Understandable English; Level of interaction in English is 40% of the time.• Solid technical experience in the wide format print industry is an asset.• An energetic, self-starter with an entrepreneurial spirit and passion for selling in a competitive market.• Experience in an outside sales role in relevant industries.• Experience recommending, presenting, and selling a number of products based on customer needs.• Self-motivation, flexibility, drive, and superb communication and computer skills are essential.• Willingness to spend 40-60% of time on the road (locally, but occasionally overnight) servicing and visiting customers across your territory.• Driving license in good standing.• Creative problem-solving skills and business savvy. Bonus points • Familiarity with Salesforce would be a bonus Why choose us? In addition to the strong growth culture of the company, Cansel offers:1- Competitive compensation package.2- Uncapped Commission incentives for the sales team.3- Flexible extended health and dental benefits program.4- Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance5- Access to on-line pharmacy6- Company vehicle program for Sales Reps.7- Employee Referral Program.8- Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).9- Free access to our online courses database.10- Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.11- Preferred rates on some gym memberships.12- Preferred rates on personal insurance.13- Generous long service reward program.Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees. All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.
Snr IT Infrastructure Lead to lead the development and execution of a comprehensive network strategy & technology roadmap
S.i. Systems, Montreal, QC
Our valued client is looking for a Snr IT Infrastructure Lead to lead the development and execution of a comprehensive network strategy & technology roadmapfull time permanent opportunity, hybrid in OttawaResponsibilities:Lead the development and execution of a comprehensive network strategy & technology roadmap in collaboration with the team, along with policies and procedures, to ensure the efficiency and effectiveness, ensuring the overall security posture of the network.Lead the design, deployment, and maintenance of hybrid, cloud, and on-premises infrastructure, showcasing expertise in technologies such as Azure, Cloudflare, CyberArk, M365, Microsoft Azure Service Bus, and Microsoft Sentinel, among other relevant platforms.Address and resolve support tickets as needed, maintaining a proactive approach to IT support.Manage Firewalls and network filters across Enterprise, Stores, and cloud networks.Collaborate with the Cyber team on development of an innovative Cyber Security Framework, including comprehensive cybersecurity policies aligned with industry best practices (e.g., ISO 27000 series, CIS, NIST SP 800-53/171, COBIT) and regulatory requirements.Demonstrate profound knowledge of Networking Protocols/Concepts (Routing [OSPF, BGP], VLAN, Sub-netting, Load balancing, TCP/IP, DNS, HTTP, TLS, SSH), including SD-WAN.Support and oversee site-to-site and remote-access VPN connectivity, as well as Network Access Control, including multi-factor authentication.Evaluate and select third-party vendors and service providers for IT solutions.Implement best practices in cloud infrastructure, emphasizing Site Reliability, Observability, and Scalability.Provide recommendations to the Director, IT & Infrastructure for the creation of professional development and training plans.Contribute to assigned projects aimed at advancing partnership opportunities between the Network Security team and other business areas.Engage with cross-functional stakeholders to optimize the use of network infrastructure, tools, and platforms.Grasp Cloud Total Cost of Ownership (TCO) and implement tools to enhance cost transparency and accountability.Identify and eliminate bottlenecks, proactively manage issues, and allocate support as necessary.Work closely with the Director, IT & Infrastructure to maintain and update the technology roadmap.Must Have Skills:10+ years of hands-on experience in Information Technology, with a dedicated focus on hybrid cloud and on-premises infrastructure.5+ years of hands-on experience in designing, implementing, and managing Azure networking solutions, demonstrating a deep understanding of Azure Virtual Networks, ExpressRoute, VPN Gateway3+-years experience with Fortinet and Cisco MerakiExperience with Azure networking technologies, including but not limited to Azure Sentinel and Endpoint Services, Azure Load Balancer, Network Security Groups (NSGs), and Azure Application Gateway, with a focus on optimizing network performance and security.Experience with troubleshoot complex networking issues in Azure and on-prem networks, utilizing diagnostic tools and logs, and implementing effective solutions to ensure the reliability and performance of all networks.Nice to Have Skills:Relevant higher-level certifications in Azure, Fortinet, Sentinel, M365, MCSE, and other key technologies, highlighting a commitment to staying current with industry best practices.Experience in infrastructure support, troubleshooting, and system administration, showcasing a hands-on approach to maintaining operational excellence.Familiarity with ITIL incident management, problem resolution, and change management, reflecting a strategic understanding of IT service delivery and continuous improvement.Experience with artificial intelligence (AI) tools, such as machine learning frameworks or analytics platforms, would be considered an asset. The ability to leverage AI capabilities to enhance cybersecurity measures and optimize network performance is highly desirable.Experience with M365, CyberArk, and Cloudflare, showcasing a comprehensive understanding of these essential technologies.At least one entry-level vendor certification in the Network Security arena (e.g., Cisco CCNA/CCNP Security, Fortinet Certified Fundamentals) or equivalent hands-on experience Apply
Team Leader Stylist
Levi's, Montreal, QC
Team Leader StylistJob descriptionLead and guide the team towards the achievement of daily objectives and sales standards required.Know how to delegate tasks between co-workers.Ensure the cleanliness of the store as well as the visual standards required.Enforce administrative policies and procedures.Proceed with the receiving/shipping of the goods with vigilance.AdvantagesContinuous trainingFlexible scheduleSchool/work balanceEmployee discountEmployee recognitionCompetitive and progressive compensationBonus for referring another employeeOpportunity to grow within the companyQualifications6 months of experience in retail or equivalent.Bilingualism, an asset.Senior: More than 30 hours per week.Junior: Less than 30 hours per week.
Global Quality and Testing Lead
WSP Canada, Montreal, QC
WSP is moving to a new global Enterprise Resource Planning (ERP) system based on Oracle Fusion. In order to do this effectively, collaboratively, and efficiently, the Horizon Program has been established with members from across the globe to unify best practices across our people & culture, sales, projects, procurement and finance processes. The primary objective of the program is to deploy new global WSP processes and benefit from a Single Source of Truth that is Future Ready.The ERP project will create modern and integrated systems and an environment to support our People, Financial, and Client management programs. This will drive improved insights, a better employee experience, improved transparency, and real-time data and analytics.The success of this program will require input and leadership from WSP colleagues who understand our industry, our clients, our people and our core businesses. Open positions require people of a variety of skillsets who wish to influence the direction of the ERP as it develops and create the foundation for an overall business transformation. Employees can grow their careers and gain an invaluable understanding of the business while staying in the same location. They will have the opportunity to work with colleagues from across the globe, building personal networks while growing their own professional experience.General description Reporting to the Horizon Program director, the Global Quality and Testing lead will define the overall program testing and quality approach and manage execution of testing activities across the various phases of implementation projects by WSP and external partners. The incumbent will ensure appropriate detailed testing and quality activities are established from the initial phases of planning and throughout the full lifecycle of the solution development and implementation. This position is responsible for implementation testing efforts in additional to operations production testing efforts. Responsibilities Develop and maintain the testing & quality approach for the overall program, for all phase of the solution development life cycle Define detailed plan and activities for each test phase, with alignment to global program timeline Define detailed deliverables required to ensure consistency and traceability of testing artefacts (test scripts format, negative testing inclusion, centralized location, etc) Manage continuous update to test scripts (manual and automated) in context of operational evolution of the solution Identify required resources to achieve testing and quality outcome Manage User Acceptance Testing, covering end-to-end business processes of system solutions, upgrades, and enhancements Communicate detailed expectations to all testing participants Work closely with Process expert and Solution leads to ensure appropriate solution understanding is embedded into testing scope Manage day-to-day activities of the testing teams Ensure effective communications and expectations across WSP and external partners for testing and quality activities Implement continuous improvement approach across test cycles/phases Track testing progress and provide regular status update Requirements Bachelor's Degree in computer science, Business, or related field. 10 years' experience in management of quality and test for ERP implementations across multiple process / functional areas - HR, Finance, Sales, Project and Procurement, in context of international Global template approach Experience in Agile delivery Excellent communication skill across multiple stakeholders groups Ability to work independently and cooperatively in a diverse group Demonstrated ability to work in a high pace and frequently shifting environment WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Private Banking Officer, Sales - BMO Private Wealth
BMO, Montreal, QC
Application Deadline: 04/18/2024Address:1250 boul Rene Levesque OuestSupports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients' needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness.Assists in preparing new business proposals or presentations to clients/prospects.Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Determines client needs and ensures timely and accurate completion of transaction processing.Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Reviews overdraft and other monitoring reports with Private Banker and actions accordingly.Strives to exceed client service standards to maximize relationship retention and growth.Develops rapport and instills confidence with the client to develop credibility and earn their trust.Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Participates in audits and compliance reviews as assigned.Identifies and escalates all irregularities and discrepancies to management.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Bilingualism French and EnglishMust meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled (RISI)Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.Basic knowledge of the Lending Process and supporting policies.Basic knowledge of loan and security documentation, including registration and renewal routine.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Gérant PCX
Maxi, Montreal, QC
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Maxi, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. What you'll do:Oversee the day-to-day operations of a specific department within a storeEnsure the department meets or exceeds sales and profitability goalsTrain and develop department associates in customer service, product knowledge, and merchandisingEnsure merchandise is stocked, displayed, and priced appropriatelyMonitor inventory levels and coordinate with other departments to ensure timely replenishmentMaintain a clean and safe department for customers and employeesManage departmental expenses and assist in budget preparationCommunicate regularly with store management and other department managers to ensure store-wide goals are being metBe constantly on the lookout for great talent to join our teamLead, coach and motivate colleagues to improve productivity, engagement and retentionBe committed to maintaining merchandising and operational standardsBuilding and leading diverse teams that foster a workplace of inclusiveness and belongingWhat you bring:High school diploma or equivalent; some college coursework preferredPrevious retail management experience, preferably in a departmental or specialty store settingStrong leadership and interpersonal skills with the ability to motivate and develop associatesExcellent organizational and time management skillsAbility to work a flexible schedule, including nights and weekendsProficiency in basic computer skills, including Microsoft OfficeKnowledge of retail operations, including merchandising, inventory management, and customer serviceAbility to lift and move up to 50 pounds and stand for extended periods of time.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Sales Supervisor | Rockland
Hudson's Bay Company, Montreal, QC
The role of an Associate Lead will have an integral part of the overall customer experience strategy by supporting the selling and service operations within Hudson’s Bay. As an Associate Lead you will manage the department and store performance through direct development of associates with consistent coaching and mentoring for optimal sales results. As an Associate Lead you will partner with the Manager and have ownership for a function or department and will assist in providing enhanced leadership presence and improve store accountability. You Will: Build and maintain long-term relationships with our customers, providing an exceptional shopping experience which includes; greeting customers, offering assistance, directing customers to merchandise, sharing product suggestions and additional product information by offering alternative options. Lead a merchandise department within the store by demonstrating advanced product knowledge and customer service Provide coaching and training to associates on the team and throughout the store as needed Execute activities related to store initiatives to offer customers additional products and services related to merchandise category mix Support in proper zoning and scheduling of associates within the department and make adjustments as required based on changing priorities Empower associates to provide solutions for customer inquiries escalating when necessary Execute on all corporate policies and procedures including Occupational Health and Safety and Loss Prevention You Are: A customer champion. Consistently delivers a high standard of customer service and can be relied upon to put the customer first. Constantly seeks new opportunities to build and improve relationships and understand customer needs. Proactively solicits feedback from customers to determine solutions. Inspires others to serve customers in creative ways. Builds exceptional customer relationships. Relied upon by peers and teams as a role model for this trait. Has a clear view of how the different abilities, background and cultures of team members work together. Takes an active interest in coaching and mentoring others. Fosters a performance culture with those they collaborate with to deliver positive outcomes across the organization. You Have: Previous leadership experience in managing selling teams within a multi-channel customer contact center Demonstrated experience in motivating and developing a high performing team. Excellent verbal and written communication skills; effective presentation skills. Strong prioritization and time management skills Ability to be flexible and adapt to a constantly changing environment. A self motivated leader who takes initiative to support customer and associate experience Showcase development and ongoing interest in pursuing a management / leadership position with the organization Your Career: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental) An attractive employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Gérant de service
Maxi, Montreal, QC
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Maxi, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. What you'll do:Oversee the day-to-day operations of a specific department within a storeEnsure the department meets or exceeds sales and profitability goalsTrain and develop department associates in customer service, product knowledge, and merchandisingEnsure merchandise is stocked, displayed, and priced appropriatelyMonitor inventory levels and coordinate with other departments to ensure timely replenishmentMaintain a clean and safe department for customers and employeesManage departmental expenses and assist in budget preparationCommunicate regularly with store management and other department managers to ensure store-wide goals are being metBe constantly on the lookout for great talent to join our teamLead, coach and motivate colleagues to improve productivity, engagement and retentionBe committed to maintaining merchandising and operational standardsBuilding and leading diverse teams that foster a workplace of inclusiveness and belongingWhat you bring:High school diploma or equivalent; some college coursework preferredPrevious retail management experience, preferably in a departmental or specialty store settingStrong leadership and interpersonal skills with the ability to motivate and develop associatesExcellent organizational and time management skillsAbility to work a flexible schedule, including nights and weekendsProficiency in basic computer skills, including Microsoft OfficeKnowledge of retail operations, including merchandising, inventory management, and customer serviceAbility to lift and move up to 50 pounds and stand for extended periods of time.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
SAP Program Manager, Cloud Success Services - Montreal
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! What you'll do The Program Manager is responsible for managing and delivering strategic complex engagements to one or more strategic accounts. In this billable role, the program manager works closely with the customer, the services account executive and other key stakeholders to manage multiple, related projects within given business strategies. The program manager will be a key member of the delivery team throughout the services lifecycle, from sales support through implementation and post-go-live. The Program Manager has the qualification and business acumen typically to manage multiple large scale, high risk, projects, programs and engagements that span organizational and national boundaries including multiple business units and multiple service partners/vendors. Carry responsibilities across multiple functional areas, including: Opportunity Management, Delivery, Business Development, Coaching/Mentoring & Knowledge Management Ensure effective program oversight via program and project reviews to affect customer success and serve as a mentor to project managers Manage complex contractual constructs Define appropriate delivery model for customer project as a composition of pre-defined services, on-site and/or remote delivery - including Max Attention Next Generation (and other PE engagements) Scope and estimate engagement; Determine required resources for the engagement; Assess, document and communicate the risk for the engagement Lead and own engagement-planning and program-planning activities Oversee the delivery of multiple projects related to successful engagement or program execution Own the engagement and program plan; Carry responsibility of delivering its major elements including program's business objectives, scope and solution within quality criteria (on time, within budget) Build proactive formal and informal communication/relationship with key stakeholders outside of direct team Resolve political, resource, budgeting, change and legal issues affecting the program Oversee and lead the development of proposals, tenders, and or responses to requests for proposals associated with the program in order to win new deals for SAP with minimal risks Take responsibility from as team lead and support respective line manager(s) in people development tasks What you bring Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration Proven ability to build trusted relationships at the client executive level Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members Worked previously in a consulting role with a SAP services provider Excellent understanding of SAP digital, cloud, and innovation solutions and of the consulting business processes and functions. Demonstrated experience leading cross functional teams within a formalized methodology and practical experience in applying SAP templates and methods, including Activate Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements. Liaison and consultative skills: negotiating skills within a context of high political sensitivity and conflicting interests. Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets. Ability to train and mentor project managers or teams in project management methodologies. Knowledge of the strategic and operational issues of the project management business unit. A clear vision of what determines a successful project for the customer and for the enterprise. Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, HR management, quality management, monitoring and reporting, documenting and record keeping. Adaptability and flexibility to manage deadline pressure, ambiguity and change. Minimum: 7+ years of SAP delivery experience including services management experience 5+ Years of program management experience in 2+ SAP Software project lifecycles Must have experience delivering software in Enterprise Environments (Fortune 500 or greater) Must have superior project financials business acumen (forecasting, allocated revenue, etc.) Proficiency in key program management knowledge areas of Program Management Lifecycle, Benefits Management (Value Management), Program Governance, Stakeholder Management, and Integration Management French Bilingual Desired PMP Certification and/or MS Project Certification (orange belt) Major Systems Integrator experience SAP Sales experience Demonstrated leadership by example style in managing teams and clients Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members Excellent understanding of SAP solutions and of the consulting business processes and functions Meet the Team SAP Professional Services provides end to end project support to strategic customers. As Program Manager, you will partner with the customer account and all key stakeholders to ensure key milestones are met within the implementation of SAP solutions. #CSSJobs #CSSOpportunities #SAPCareers #SAPJobs #CanadaMU We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 142800 - 314000(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 391066 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 391066 Posted Date: Apr 23, 2024 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 70% Location: Montreal, Quebec, CA, H3B 0B3
Senior SAP solution architect to lead the design, development, and implementation of core SAP S/4 HANA, SAC and Ariba solutions for a transportation client
S.i. Systems, Montreal, QC
Our client is seeking a Senior SAP solution architect to lead the design, development, and implementation of core SAP S/4 HANA, SAC and Ariba solutions for a transportation client.Duration until March 31, 2025. Work mode Hybrid (a minimum of 3 days/week in person is required at the YUL Montreal office or Winnipeg office)Projects / AssignmentSupport the program to replace the Enterprise Resource Planning (ERP) system, which is at the end of life. The key objective of this project is to transform the Finance organization leveraging technology around a centralized financial core system across all entities. The scope of the project is:Transformation of processes and structures to align with best practices with a clear vision and TOM (targeted operating model) for Finance and Tax. Centralization of Financial Core systems across all entities using SAP technologies including S/4 HANA Private Cloud Edition, SAC, Ariba, Fieldglass and Concur.Must HavesS/4 HANASAP Analytics Cloud AribaFieldGlassCloud ERP Functional AccountabilitiesProvide SAP architecture direction and best practices to a large program team while building overall SAP capabilities for the organization.Define end to end SAP solution architectures across the SAP ecosystem (S/4 HANA PCE, SAC, Ariba, Fieldglass, Concur).Provide expertise and best practices pertaining to SAP RICEFW objectsProvide technical guidance and leadership to all internal and external teams involved in the implementation process.Provide architectural leadership to development teams and serve as the primary SAP architecture resource.Review and revise created solution architecture artifacts that describe and explain solution and associated benefits.Coach junior resources on SAP technologies.Liaise with various SAP teams to ensure that SAP owned activities are carried out as required and that SAP contracts are optimized to obtain best value. Apply
Regional Sales Director
Jump! Recruteurs, Montreal, QC
Greater Montreal and Quebec regionIndustrial FieldHaving built a solid reputation over the last 30 years in its industry, relying on values of innovation, respect, collaboration and integrity, our client seeks to surround itself with the best talents in the pursuit of its mission and continued growth.Under the supervision of the National Sales Manager, you will lead the sales team and provide strategic leadership to drive the growth and development of the Quebec region ensuring that agreed financial objectives are achieved.Supervision of a team of technical sales representatives to meet or exceed annual sales and performance goals.Contribution to providing the advice, tools, technical assistance and training necessary to the regional sales team to position the company as a leader in their sector of activity.Supervision and leadership of the direct and indirect sales team ensuring their collaboration to meet regional and organizational performance requirements.Maintaining a culture focused on customer service, trust, continuous improvement, safety, reliability, quality, accountability and discipline.Achieving and exceeding financial and results performance targets against annual budget targets and appropriate performance indicators.Management of performance indicators and identification of problems affecting sales results and implementation of continuous improvement initiatives.Promotion of the activity plan by ensuring good communication and understanding of it among the team.Supports team members and represents management with key clients.Manage human resources according to plan, leading recruitment, training and performance management processes.Participate in special projects aimed at improving the company, its tools, processes and procedures.Are you a hands-on person who wants to advance your team, who wants to evolve in an environment that will allow you to diversify your skills and progress in your career? You will work within a well-established Canadian company recognized for its seriousness and reliability.Salary $100,000 – $125,000 depending on expertise and experienceBonus ranging from 25 to 50% of your base salaryAnnual car allowanceComprehensive group insurance3 weeks of vacation and 5 days of sicknessAccess to RRSPsPossibility of working from home or HybridLocation: Greater Montreal and Quebec region Experience and Skills Required:BAC in business administration or related.8-10 years of experience in business development with significant results in terms of sales.5 years of experience in team and sales budget management.Proven ability to manage business development programs offering technical solutions to major customer challenges in the industrial sector.Ability to manage the development and proposal and negotiation of agreements within a very customer-focused organization.Knowledge of the field of industrial handling or warehousing would be an asset.Demonstrate leadership and be a change management agent, demonstrating an ability to proactively identify problems and propose effective solutions.Valid driving licenseBilingualism.
Value Advisor - Montreal
SAP, Montreal, QC
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! Who We Are: The Canada Value Advisory team is a strategic advisory organization within SAP that empowers vastly talented and diverse individuals to drive customer co-innovation, business transformation, and business process performance improvement across the Customer Value Journey. The team leads client engagements to assess strategic goals, innovation scenarios, key opportunities for improvement, and other sources of additional economic value in the enterprise. Value Advisors work with a broad range of business units within a customer organization, including: finance, operations, human resources, procurement, supply chain and performance management. They serve as trusted advisors to guide strategic account planning sessions with customers, facilitate customer workshops, and lead value-based engagements. They also develop strategies and initiatives to increase SAP's leadership position in value management. Value Advisory collaborates closely with Canadian Pre-Sales/Sales teams and owns the value proposition for transforming and innovating with SAP. What You'll Do: SAP is seeking a Value Advisor, responsible for buildingcustomer trust and insightsto support our end-to-end customer engagements. Key functional areas include: Provide executive consultation to customers and prospects to achieve business goals and create value through technology innovation Articulate strategic priorities andimprovementopportunities tosmall / large audiences and deal elegantly with objections Understand and apply value-selling methods, benchmarking, and tools to deliver comprehensive value propositions and business content with clear ROI/TCO for customers Collaborate on and leverage strategic partnerships with key decision-makers internally and in partner and customer organizations Represent SAP externallyand internallyon value management vision and strategic subject matters A typical engagement requires obtaining buy-in of key stakeholders, confirming scope and timeline, conducting discovery workshops, analyzing and synthesizing information, producing quality, executive ready deliverables with the ability to articulate work in a compelling and effective manner. What You'll Bring: 5-7years of relevant experience preferred either as a practitioneror consultant. Proficient speaker comfortable interacting with customers one to one and/or one to many scenarios. Possess a strong executive presence. Experience building and retaining strong customer relationships. Experience in diverse technology landscape and process/technology integration. issues, SAP technologies strongly preferred. Qualifications, Education and Preferred Skills: Ability to produce storylines and high-quality presentations in PowerPoint with a very keen eye for detail. Comfortable with doing financial analysis in excel spreadsheets. Executive presence demonstrated by excellent and energetic public speaking skills. Proven CXO engagement skills. Positive, Motivated, Self-starter with a can-do attitude Passion for technology. SAP technology knowledge is a bonus. Business fluency in Canadian French is an asset Candidate(s) will be required to work 3 days a week in the Montreal Office as per our Pledge to Flex return to office policy There is currently no relocation offered with this position. We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency: SAPbelieves the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 127,000 - 269,100(CAD) USD.The actual amount to be offered to the successful candidatewill be within that range, dependent upon the key aspects of each case which may include education, skills,experience, scope ofthe role, location, etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits . Requisition ID: 389474 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 389474 Posted Date: Mar 28, 2024 Work Area: Sales Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3
Team Lead - French Support
Equest, Montreal, QC
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is a r emote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Territory Sales Representative
Equest, Montreal, QC
Territory Sales RepresentativeMontreal, QC, Canada Req #443Thursday, March 28, 2024Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team! We provide our employees with the following tools and resources to be successful Company paid cell phone Paid vacation Exceptional benefits package Company Pension Plan Competitive salary Responsibilities :Alta Material Handling is seeking a talented individual for a Customer & Product Support Territory Sales Rep position covering the surrounding territory reporting to our Montreal, ON location. The account rep will report to the Customer & Product Support Regional Manager and will be instrumental in achieving the department's business objectives through profitable revenue generation. This is a territory sales position, majority of time spent will be in the field conducting business to business sales calls. The responsibilities of the position consist of, but are not limited to: Daily use of our customer relationship management system. Quoting and selling repairs, preventative maintenance and maintenance contracts, parts and rental Territory development with a focus on customer acquisition and retention Team with the Branch Manager to develop new accounts Collaborate with the sales department to generate leads for new equipment and aftermarket Incorporates Alta's Guiding Principles into daily activities Performs other duties as assigned Qualifications: High School diploma, or GED equivalent Knowledge of forklifts and/ or construction equipment is a plus; however, candidates with comparable industry experience, a strong sales acumen and record of achievement will also be considered Strong customer service skills Possess excellent verbal and written communication skills Proficient in the use of a personal computer and various software applications Self-motivated Must have valid driver's license, clean driving record and automobile insurance. Computer programs - Microsoft Word, Excel, Outlook,& the Internet Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form. Physical Demands/Work Environment: Physical/Sensory Functions: Regularly will use hands, talk/hear; Frequently will sit; Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl, taste/smell Vision: No special vision requirements Lift and/or Move Functions Work Environment: Frequently will work near moving mechanical parts, fumes or airborne particles Culture is Job #1. Alta Equipment Company prides itself in the 3 P's of business: People, Process and Product . By investing in the best people and creating a "one team" approach, Alta Equipment Company earns customers for life.If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.At Alta Equipment Company, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.What we look for: At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learningOther Opportunities at Alta:Please visit our careers page at www.altaequipment.jobs to view other openings that may be of interest to you! Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [email protected] immediately.Other details Pay Type Salary
Bilingual Network Development Director- Quebec & Atlantic Canada
Equest, Montreal, QC
Network Development Director About the company IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.Join us at www.iwgplc.com Job Purpose Network Development Manager (NWM) is a pivotal, in country role, responsible for delivering the network growth of Regus locations. The NWM is accountable for communicating the growth in the flexible work market and selling the opportunities of the Regus proposition within their assigned area. The remit includes new location development - identify, analyse and negotiate agreements to open locations in accordance with the company's strategic and financial growth objectives. This will be done through a combination of partnerships, investment, merger and acquisitions and franchising transactions. Key Responsibilities Network Planning Contribute to writing the business plan to deliver Regus growth targets in country, with other Regus stakeholders and support from agents/brokers Benchmarking existing Business Centre performance and competitor performance. Analysing customer demand Marketing planning Planning best fit brand/products to target local demographics Planning best use of brokers and agents Prepare IWG action plan and work orders for agents/brokers KPI's Deal volume and type Capex management New centre business performance Key Relationships Landlords/brokers/agents and investors Internal Stakeholders - group property Country management Required Skills, Experience & Qualifications Fully Bilingual French & English (verbal and written) Commercial focus - ability to plan and analyse return on property spend. Strong communication and interpersonal skills, able to persuade, identifying opportunities for new locations. Comfortable making decisions evaluating options and considering consequences. Strong planning and organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervision. Adaptability and flexibility, able to respond quickly to changing demands, processed and updated information. Relevant geographical experience. Desirable Proven success in self lead generation and business development. Experience at presenting to groups of prospects. Previous sales experience. Previous P&L ownership is highly desirable. Professional communication skills with a high success rate in building and maintaining relationships. Key Competencies Personal efficiency, effective time manager. Concern for quality. Delivers quality service at all times. Achievement orientation. Has the drive to succeed, not just for self but for team and company. Tough-minded. Confronts problems firmly and decisively. Motivate others, get the best out of people. Desirable Impact and influence. Persuade and positively influence customers, own staff and senior management. Team builder. Recognises the importance of the team. Firm and fair management style. Commercial insight. Good local market knowledge. Can effectively forecast performance. Organisational awareness. Takes a wider view of the company and business strategy.