Overview of salaries statistics of the profession "Social Services Program Specialist in "

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Tech Services Representative, you're a champion of the customer experience on the retail floor and the Tech Services centre. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and share your expertise with your team members. You will be responsible for installing, configuring, upgrading, troubleshooting and repairing computer hardware and operating systems. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Arrange service appointments, perform In-Store/In-Home computer upgrades, repairs and setups and follow up with customers. •Facilitate repairs to be done by the Warranty Depot or third-party repair partners, to ensure an optimal customer experience. •Provide training to associates on services knowledge. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •6 months to 1 year of previously related experience is preferred. •Technical system diagnostic and upgrades/repair experience is preferred. •Working towards or successful completion of high school is preferred. •Demonstrated skills in performing services/upgrades to all types of computers. •Ability to communicate with and engage customers effectively using a variety of mediums. •Proven track record of achieving customer service excellence and sales results •Ownership of / access to transportation •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. •Valid drivers' license and a vehicle is an asset in some locations for this role. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

SUMMARY OF THE POSITIONPerson in a home, residence, group home or other facility of similar nature, who is responsible for a range of tasks aimed at supporting the user and his family or at compensating for his disabilities in performing daily activities or domestic tasks. Must also work at promoting the user's integration and socialization in individual and community activities.In the performance of his duties, the health and social services aide sees to users' hygiene, well being and comfort and meets their general needs. Installs certain devices and provides specific care for which he has been trained. Also prepares meals and performs domestic tasks.Reports his observations on the needs of the users' and his family to the persons in charge and to team members. In collaboration with other workers, contributes to identifying the needs of the user, developing a service or intervention plan and implementing such plan.REQUIREMENTSEducation and Experience: * High School Diploma.Or* DEP in Homecare.* No specific experience.Alternative Profile:No specific diploma and; Three (3) to four (4) years of related experience. Knowledge and Abilities:Ability to write short reports;Excellent listening and communication skills;Sense of accountability, resourcefulness and vigilance;Capacity to establish interpersonal relations;Capacity to work in a multi disciplinary team;Must possess organizational skills and keen sense of observation.Language:Fluent in Cree and English;Fluency in French is an asset.Other:Occasional after hours' availability;Valid driver's permit class 4B meeting the standards of the Société d'assurance automobile du Québec and the Ministère des Transports du Québec.Excellent driving record: Driving Record Request (SAAQ clic online Services - Citizens).

Application Deadline: 04/11/2024Address:119 rue St-Jacques ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.Meets customer transaction-based needs with seamless execution.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.Drive to deliver a personal customer experience.A focus on results and the ability to thrive in a consultative sales and team-based environment.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/19/2024Address:520 rue Jean TalonDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.Meets customer transaction-based needs with seamless execution.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.Drive to deliver a personal customer experience.A focus on results and the ability to thrive in a consultative sales and team-based environment.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/04/2024Address:6521-6525, boulevard DecarieDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.Meets customer transaction-based needs with seamless execution.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.Drive to deliver a personal customer experience.A focus on results and the ability to thrive in a consultative sales and team-based environment.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/05/2024Address:9150, boulevard L'AcadieDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.Meets customer transaction-based needs with seamless execution.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.Drive to deliver a personal customer experience.A focus on results and the ability to thrive in a consultative sales and team-based environment.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/18/2024Address:2005-2015, rue PeelDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.Meets customer transaction-based needs with seamless execution.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.Drive to deliver a personal customer experience.A focus on results and the ability to thrive in a consultative sales and team-based environment.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Every single day is an adventure! Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals. Your role within the Contact Center is essential to TD's success, as our customers are at the center of everything we do. You'll support customers and internal/external partners with a variety of financial services through inbound and outbound calls, and digital channels. Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives and our communities.Job Details It starts when you pick up the phone or log in online. With each conversation, you'll be playing one of the most important roles supporting our customers' happiness with the bank. Every day, you will: •Provide customers with the best solutions and offer advanced guidance and expertise on how TD's digital assets can help them to meet their financial needs now and in the future. •Deliver outstanding service and/or sales support with moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time. •Play a key role in addressing concerns and providing subject matter guidance to customers and/or partners; and be accountable for problem solving and/or raising matters to the appropriate people. •Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice. •Gather and analyze data to identify and help solve complex problems; use sound understanding of process/policy risk when recommending exceptions outside general guidelines •Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues. Bring your whole self to work and have fun! This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of TD! Most importantly, you'll be our voice at TD. Every phone call you answer, every message you send is your chance to shine! Job Requirements •High school diploma and one (1) or more years of relevant experience •Must be bilingual in both English and French •Advanced skills and expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features •Sound communication skills to communicate unusual and/or complex content in a clear manner •Possess computer & multi-tasking skills •Thrive in a dynamic and time-sensitive environment •Advanced knowledge of our business and understand the functions of our various business areas •Passionate and engaging individual with a desire to consistently and compassionately deliver superior customer experience Proficiency in Other than French As this requisition will be used to fill multiple future positions, we invite bilingual and French speaking candidates to apply. When a position opens up it will be determined whether that position requires knowledge of a language other than French. Additional Information This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Successful candidates must be available to start training for our June start date. Training: Specialized business and industry training and ongoing support provided throughout employee onboarding period, with attendance for all training being mandatory. 13 weeks full time paid training - Monday to Friday, 9am to 5pm Hours:Full time: 37.5 hours a week You must be available and flexible to work a rotational shift; this is a week by week schedule that will have you rotating weekly start periods of days, afternoon and evening shifts 7am-10pm Monday to Friday. You will receive two consecutive days off and you will have a 3 week advance notice of your rotational shift. The first 60 days of training onsite, hybrid afterwards.Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview "Welcome to TD. How can I help?" Helping is at the heart of all we do within TD's contact centre, and we're proud of the value we deliver 24 hours a day, 7 days a week, for more than 25 million customers. Every day is an opportunity to learn and grow, and help our customers feel confident that we'll be there for them anytime they need us: buying their morning coffee, shopping online, paying their bills, or planning for that next trip. Job Details The team creates unexpectedly personal connections while resolving financial inquiries and providing relevant advice by offering the right products and services. They review each account to provide advice to customers to elevate their financial confidence. You are the voice of TD and your role is to: Think Like a Customer by matching products, services and solutions to each customers' unique needs, and solving problems at first contact; delivering legendary experiences and trusted advice. Act Like an Owner by contributing to an engaged culture that is focused on delivering business results and contributing to our communities. Execute with Speed and Impact by coming into work at your scheduled time and meeting your customers' needs while protecting the Bank from risk. Innovate with Purpose by listening, asking questions, and finding ways to simplify the way we work; solving problems effectively the first time. Develop Yourself and Colleagues by embracing diversity and respecting your team; sharing what works and supporting one another to meet more customers' needs and achieve personal career goals with TD Job Requirements You are passionate about understanding our customers' needs so that you can provide the right advice and solutions to deliver a legendary customer experience every time. You love a good challenge and can effectively multi-task, sourcing relevant information quickly to support decision-making and effective problem solving. You are dependable, and you take pride in developing your knowledge and expertise to consistently deliver strong performance. You are flexible and thrive in an environment of change. You consistently demonstrate a positive attitude, resiliency, and willingness to do things differently. You enjoy working with a diverse team and appreciate the value of perspectives other than your own. • High school diploma • Minimum of one (1) year of relevant customer service experience • Bilingual (French & English) Proficiency in Other than French This position requires proficiency in a language other than French to support or deal with customers who require services and support in a language other than French. Additional Information As part of our Contact Centre team, you will: Gain confidence and feel prepared for prepared and confident for success after completing our training program and receiving dedicated coaching support. Grow in a continuous learning environment, with customized development paths to help you achieve your goals and build an exciting career at TD. Thrive in an environment where diversity and inclusion are part of our core values; where you can bring your whole self to work and celebrate diversity at work and in our communities. Enjoy a competitive salary, pay for performance incentives, reward and recognition programs, and a benefits package that helps our colleagues achieve financial, mental, and physical well-being. Your Commitment Location - 7250 rue Mile End, Montreal, Quebec Training Commitment (Full time hours) Training is scheduled at 37.5 hours per week for both part-time and full-time colleagues. Scheduling Commitment Full Time - 37,5h a week. You must be flexible to work between the hours of 7:00am-12:00am, 7 days a week What's Next Are you ready to choose TD and be part of exceptional team of individuals who are committed to making a difference in people's lives, at work and in the communities we live in? We want you! Click here to apply #LI-NACO #IN-NACO Hybrid Role: The first 8 to 12 weeks you will be required to come to the office. This will help you learn the TD culture , engage with colleagues and leaders and have the support required to get comfortable with the various systems and process moving virtually. Afterwards, you will begin working remotely given you meet the requirements which include but are not limited to a quiet workspace, required internet bandwidth and the use of your phone for incoming calls. Once the training is complete, you will continue working from home but you will be asked to come on premises approximately once a month for moments that matter which will be dependent on the business needs. You must reside within the Montreal region or within commutable distance to the office. Additional Information: NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Hello, I'm Marine, Recruitment and Business Development Consultant with Fed Manutech, a recruitment firm specializing in engineering and manufacturing. I work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team, experts in these fields, speak your language and work in your world.Bonjour, je suis Marine, Conseillère en recrutement et Développement des affaires au sein de Fed Manutech, cabinet de recrutement spécialiste du recrutement sur les métiers du génie, ingénierie et manufacturiers. J'interviens sur deux types de recrutement : temporaires et permanents dans la région du Grand Montréal. Notre équipe, experte sur ces métiers parle votre langage et évolue dans votre univers.Your function: I'm looking for an Electrical Project Manager for my client, a specialist in industrial machinery manufacturing on Montreal's South Shore. This is a permanent position, 40 hours a week, in hybrid mode. Reporting to the Engineering Manager, you will be responsible for the following tasks : -Analyze and submit technical proposals (specifications, test protocols, etc.) based on customer requirements. Manage the day-to-day progress of tasks required to complete projects or requests for quotations. -Communicate and coordinate actions and meetings to ensure that projects under your responsibility progress efficiently. -Provide technical support to sales and make occasional visits to customers. -Participate in a number of local and international exhibitions to keep abreast of new developments in the field. -Participate in the design or improvement of products, processes, tools and procedures required for electrification projects.Your professional skills: - Effective management of priorities, projects and deadlines; - Excellent analytical, synthesis and problem-solving skills; - Mobilizer, team player, trainer and communication skills; - Customer satisfaction and quality orientation. Your profile: - BAC in electrical engineering / DEC ) in electrical engineering or mechatronics; - Minimum 5 years' experience as an electrical engineering project manager; - Good oral and written English, bilingual French - Salary: From $90k and up depending on experience - Flexible work schedule: Arrival between 7 a.m. and 9 a.m. - until 4 p.m. to 6 p.m. and possibility of telecommuting. - Summer schedule - Group insurance program - Continuing education program and reimbursement of professional dues - Employee assistance program - Two private training rooms with kinesiology services -Family outdoor center reserved for employees - Many social and cultural activities. Electrical Project Manager

Application Deadline: 05/02/2024Address:61 boul Rene-Levesque ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.Meets customer transaction-based needs with seamless execution.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.Drive to deliver a personal customer experience.A focus on results and the ability to thrive in a consultative sales and team-based environment.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 05/02/2024Address:119 rue St-Jacques ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.Meets customer transaction-based needs with seamless execution.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.Drive to deliver a personal customer experience.A focus on results and the ability to thrive in a consultative sales and team-based environment.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

(English follows) Responsable Canada et Europe, Taxes indirectes Salaire et avantages compétitifsExposition a des questions de fiscalité indirecte et a leur résolutionTravailler dans une entreprise mondialePoste basé a Montréal, Québec, CanadaÀ propos du posteTrouver de meilleures façons de fournir les matériaux dont le monde a besoin.Nous recherchons un responsable national de la fiscalité indirecte pour examiner les déclarations de fiscalité indirecte du groupe, soutenir les audits et les appels, effectuer des recherches et des analyses pour les unités commerciales et les groupes fonctionnels, superviser une petite équipe, développer et fournir une formation et un soutien a divers groupes fonctionnels et unités commerciales, ainsi que diverses autres tâches liées a la conformité en matière de fiscalité indirecte.Ce poste est une excellente occasion de s'immerger dans l'environnement de la fiscalité indirecte d'une entreprise internationale, avec une grande variété de questions fiscales difficiles. Relevant du Responsable mondial de la fiscalité indirecte, vous travaillez selon un système de roulement de 5 jours sur 2 jours et vous aurez les responsabilités suivantes :Activités de conformité : examen de la préparation et du calcul des déclarations et du paiement de la TVA européenne (en particulier au Royaume-Uni et en France), de la TPS canadienne, de la TVQ, de la WTH et d'autres impôts indirects.Superviser une petite équipe de personnel fiscal sur le travail, les améliorations et les projets qui lui sont confiés.Répondre aux questions et aux problèmes des unités commerciales et des groupes fonctionnels.Vous êtes en charge de l'organisation et de la mise en œuvre de l'ensemble des activités de l'entreprise, y compris la mise en place des systèmes d'information.Identifier et mettre en place les enregistrements relatifs aux impôts indirects dans les juridictions fiscales concernées.Examiner les appels ; soutenir les audits, rassembler les données, selon les besoins.Développer et fournir une formation et un soutien en matière de fiscalité indirecte aux groupes de produits et aux fonctions.Identifier les problèmes de fiscalité indirecte, rechercher des solutions et assumer la responsabilité de la fourniture d'une solution globale, et promouvoir le partage des meilleures pratiques en tant que membre proactif de l'équipe.Vérifier que les processus standard sont maintenus et respectés lors de la préparation et de l'examen des déclarations.Identifier et corriger les écarts par rapport aux contrôles globaux des impôts indirects.Vous êtes en charge de l'élaboration et de la mise a jour des documents de procédure.Votre contributionUn diplôme dans une discipline commerciale (par exemple, la comptabilité) ; une maîtrise, un CPA (préférablement)Maitriser le français et l'anglais a l'oral et a l'écrit. Rio Tinto est une entreprise mondiale et les fonctions de ce poste exigent une collaboration quotidiennement avec des collègues, des équipes ou des partenaires basés a l'extérieur du Québec7 ans ou plus d'expérience professionnelle dans une organisation commerciale ;Expérience avec SAPCapacité a planifier, organiser, prendre en charge et hiérarchiser des projets et des missions multiples et simultanés ; respecter les délais dans un court laps de temps.Expérience avancée de la suite Microsoft, en particulier de Microsoft Excel, capable de manipuler et de résumer efficacement des données a l'aide de fonctions et de formules, de Power Query, de Power BI et de SharePoint.Grande expérience pratique de la fiscalité indirecte au Canada et en EuropeVous avez un grand souci du détail, vous maîtrisez les projets et vous respectez les délais.Excellentes aptitudes a la communication, tant écrite que verbaleÊtre a l'aise dans un environnement de travail en constante évolutionVous vous faites le champion de la normalisation de la conformité fiscale.Ce que nous offronsSoyez reconnu(e) pour votre contribution, vos idées et votre travail acharné, et rentrez chez vous en sachant que vous avez contribué au progrès du monde.Un environnement de travail où la sécurité est toujours la priorité numéro un.Un salaire de base compétitif reflétant vos compétences et votre expérience, avec un programme d'incitation annuel.Accès continu a des programmes de santé et de médecine adaptés aux familles, a des régimes de retraite et d'épargne attrayants.Un plan attrayant de détention d'actions.Congés pour toutes les raisons de la vie (vacances, congé parental payé, congé de maladie).Des réductions exclusives pour les employésÀ propos de Rio TintoRio Tinto est l'une des principales entreprises mondiales d'exploitation minière et de matériaux. Nous opérons dans 35 pays où nous produisons du minerai de fer, du cuivre, de l'aluminium, des minéraux critiques et d'autres matériaux nécessaires a la transition énergétique mondiale et a la prospérité des personnes, des communautés et des nations. Nous sommes actifs depuis 150 ans et opérons avec des connaissances accumulées sur plusieurs générations et continents. Notre objectif est de trouver de meilleures façons de fournir les matériaux dont le monde a besoin, en nous efforçant d'innover et de nous améliorer continuellement pour produire des matériaux a faibles émissions et respectant les normes environnementales, sociales et de gouvernance. Mais nous ne pouvons pas le faire seuls, c'est pourquoi nous nous concentrons sur la création de partenariats pour résoudre des problèmes, créer des situations gagnant-gagnant et saisir des opportunités.Emplacement du posteLes services aux personnes fournissent des conseils en ressources humaines, la mobilité internationale, l'acquisition et le recrutement de talents, les relations avec les employés, la rémunération et les services de performance aux dirigeants, aux employés et aux partenaires en ressources humaines.Chaque voix compteChez Rio Tinto, nous accueillons favorablement et encourageons les candidatures d'Autochtones, de femmes, de membres de la communauté LGBTQIA2, de travailleurs âgés, de personnes handicapées et de représentants d'origines diverses.Nous sommes déterminés a créer un milieu inclusif où les employés se sentent a l'aise d'être eux-mêmes. Nous souhaitons de plus que chacun ait l'impression que sa voix compte, que toutes les cultures sont respectées et que les points de vue, aussi variés soient-ils, sont non seulement bienvenus, mais également essentiels a notre succès. Nous nous traitons mutuellement avec équité et dignité, sans égard a la race, au genre, a la nationalité, a l'origine ethnique, a la religion, a l'âge, a l'orientation sexuelle ou a tout autre aspect distinctif.#FR---- Indirect Tax Country Lead - Canada and Europe Competitive salary and benefitsExposure to indirect tax issues and resolutionsWork in a global companyRole based in Montreal, Quebec, CanadaAbout the roleFinding better ways to provide the materials the world needs. We are looking for an Indirect Tax Country Lead to review the group's indirect tax returns, support audits and appeals, research and analysis for business units and functional groups, supervise a small team, develop and provide training and support to various functional groups and business units and various other tasks related to indirect tax compliance.This role is a great opportunity to be immersed in a global corporation's indirect tax environment with a wide variety of challenging tax issues. Working a 5 days on 2 days off roster and reporting to the Global Indirect Tax Manager, you will:Compliance Activities: review the preparation and calculation of returns and payment for Europe VAT, (specifically UK and France), and Canada GST, QST, WTH and other indirect tax returnsSupervise a small team of tax staff on assigned work, improvements and projectsRespond to questions and issues from business units and functional groups.Maintain the indirect tax matrix for respective team for all compliance duties and deadlinesIdentify and setup indirect tax registrations in relevant tax jurisdictionsReview appeals; support audits, gathering of data, as neededDeveloping and providing indirect tax training and support to product groups and functionsIdentify indirect tax issues, seeking solutions and taking responsibility for delivery of a total solution and promoting the sharing of best practices as a proactive member of the teamVerify standard processes are maintained and followed during preparation and review of returns.Identify and correct deviations from global indirect tax controls.Sign off on creation and updates to procedure documentsWhat you'll bring A degree or diploma in a Commercial discipline (e.g., Accounting); Master's degree, CPA (Preferable)Fluent in French and English, both written and spoken. Rio Tinto is a global company, and the duties of this position require daily collaboration with colleagues, teams or partners based outside Quebec.7 or more years of professional experience in a commercial organization;Experience with SAPAbility to plan, organize, own, and prioritize multiple and simultaneous projects and assignments; meet deadlines in a short period of timeAdvanced experience with Microsoft suite, specifically Microsoft Excel, able to efficiently manipulate and summarize data using functions and formulas, Power Query, Power BI, and SharePointAbundant hands-on experience of Canada and Europe indirect taxPossess strong orientation to detail, ownership of projects and delivering on deadlinesExcellent communication skills, both written and verbalComfortable in a continuously changing work environmentChampion standardization of tax complianceWhat we offerBe recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.A work environment where safety is always the number one priorityA competitive base salary reflective of your skills and experience with annual incentive programOngoing access to family-friendly health and medical programs, pension and savings plansAttractive share ownership planLeave for all of life's reasons (vacation/annual, paid parental, sick leave)Exclusive employee discountsAbout Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.Where you'll be workingYou will be part of a global Group Services team, who provide various financial services to the Rio Tinto businesses.People Services team who provide HR advisory, global mobility, talent acquisition and recruitment, employee relations, remuneration and performance services to leaders, employees & HR business partners.Every Voice MattersAt Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA2 community, mature workers, people with disabilities and people from different cultural backgrounds.We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.#LI-HybridSalary: . Date posted: 04/16/2024 07:14 AM

Qui sommes-nous ? Tink, c'est bien plus qu'une agence numérique : nous sommes une communauté de gens passionnés, dynamiques et innovants à Montréal, prête à relever les défis les plus ambitieux.En tant que la plus grande agence numérique indépendante à Montréal, nous avons une vision audacieuse pour l'avenir et une passion pour concrétiser les projets numériques les plus ambitieux.Chez Tink, nous comprenons que ta vie ne se limite pas à ton travail. C'est pourquoi nous mettons un point d'honneur à t'offrir un équilibre entre vie professionnelle et personnelle. Nous croyons en toi et en tes aspirations, et nous sommes là pour t'aider à les réaliser. Ton bien-être est notre priorité, et nous mettons tout en œuvre pour créer un environnement de travail stimulant et épanouissant.En rejoignant Tink, tu intègres bien plus qu'une entreprise : tu rejoins une équipe formidable où chaque membre compte. Nous sommes fiers de notre culture d'équipe solide et collaborative, où chacun apporte sa pierre à l'édifice. Chez nous, il y a une place pour toi, avec tes talents, tes idées et ta personnalité unique.Rejoins-nous chez Tink, et ensemble, construisons un avenir numérique brillant.Ce que nous recherchons :Notre guilde d’analyse recherche un/une Responsable Produits (Product Owner), capable de lire dans les pensées du client pour prédire ses besoins et les exprimer simplement à une équipe aux spécialités diverses.En tant que Product Owner, tu agiras à titre de pierre angulaire sur les différents projets auxquels tu participeras. Tu seras le collaborateur de premier plan du gestionnaire de projet, un travail en synergie pour mener à bon port les projets sur lesquels tu œuvras. Tu auras principalement un rôle de facilitateur auprès des équipes de conception (UX, UI) et de réalisation (développement, QA) des projets, ainsi qu’un rôle de rédacteur de spécifications.Tu seras la personne qui s’occupera de l’étendue et des requis du projet. Tu devras être très à l’aise face à un client et en mesure de le guider dans ses choix.Si tu aimes relever des défis et que tu possèdes d’excellentes aptitudes pour travailler sur plus d’un projet à la fois, si la coordination des équipes de travail te motive et que tu communiques aussi bien en français qu’en anglais, ce poste est tout désigné pour toi.Rejoins notre équipe de Responsable Produits (Product Owner) pour nous aider à broder le fil d’Ariane qui nous mènera à la sortie du labyrinthe.Tâches et responsabilités du poste :Tu auras l'opportunité de :Être le gardien de la portée fonctionnelle du projet ;Représenter les intérêts de nos clients face aux équipes de conception et de réalisation à l’interne ;Faire la cueillette des requis fonctionnels et applicatifs auprès des clients ;Rédiger des spécifications fonctionnelles (principalement dans les plateformes Confluence et JIRA) ;Élaborer et schématiser des flux fonctionnels ;Gérer des carnets de produits (backlogs), organiser la chronologie du développement des produits et documenter des récits (user stories) selon la philosophie de projet Scrum/Agile, et ce dans la plateforme JIRA ;S’assurer que les requis fonctionnels exprimés par le client sont toujours en adéquation avec ceux documentés dans le cahier des exigences et/ou l’offre de service ;Assurer le maintien de la compréhension des requis auprès des UX, UI, développeurs et spécialistes en assurance qualité ;Participer activement aux diverses cérémonies Scrum/Agile ;Négocier des changements sur les requis et l’étendue de projet avec le client et l’équipe interne de projet ;Présenter / animer de sessions de travail avec les clients (présentation d’analyses, formation, démos, etc.).Qualifications et caractéristiques requisesPour réussir dans ce rôle, tu devras avoir :Un minimum de 5 ans d’expérience pertinente dans un poste similaire ;Compréhension du cycle de développement, des défis techniques et complexités associées au développement web ;Bilingue (français-anglais / parlé-écrit) ;Bonne capacité de rédaction ;Bonne organisation et planification de ton travail ;Une connaissance des logiciels de la suite Atlassian (notamment Jira et Confluence), un atout important ;Une connaissance de la plateforme Shopify est aussi un atout ;Un diplôme universitaire en technologie de l’information ou autre expérience pertinente.Ce que nous offrons :Salaire concurrentiel;Semaine de 37,5 h avec un horaire flexible;Mode de travail hybride;Horaire d'été;Vacances et congés de maladie payés;Assurances collectives;Contribution à un REER collectif;Accès à un gym gratuit;Télémédecine et programme d’aide aux employé(e)s;Clientèle de renom et projets de grande envergure;Technologies variées et modernes;Possibilité d’évolution de carrière;Remboursement d’activités de formation et de perfectionnement;Évènements et activités sociales;Collègues d'expérience et champs d'expertise variés.--english_version--Who are we? Tink is much more than a digital agency: we are a community of passionate, dynamic, and innovative individuals in Montreal, ready to tackle the most ambitious challenges. As the largest independent digital agency in Montreal, we have a bold vision for the future and a passion for realizing the most ambitious digital projects.At Tink, we understand that your life is not limited to your work. That's why we make it a priority to offer you a balance between work and personal life. We believe in you and your aspirations, and we are here to help you achieve them. Your well-being is our priority, and we strive to create a stimulating and fulfilling work environment.By joining Tink, you become part of more than just a company: you join an amazing team where every member counts. We are proud of our strong and collaborative team culture, where everyone contributes their unique talents, ideas, and personality.Join us at Tink, and together, let's build a bright digital future.What we're looking for:Our guild of analysts is looking for a Product Owner who’s able to read the minds of our clients to predict their needs and then translate them to a team of different experts. Join us and together we can carve a path through the jungle! You get bonus points if your investigative skills would put Sherlock Holmes to shame!As a Product Owner, you will be the cornerstone of the various projects assigned to you. For instance, you will be the project manager’s main ally and will work in close collaboration with them. Your main role will be to act as a facilitator for UX and UI design teams as well as the development and QA teams. You will also be in charge of writing specifications. In sum, you will be called upon to take part in myriad projects and will answer to the Analytics and Specifications Department Director.As a Product Owner at Tink, you represent the interests of our clients within internal design and development teams. You will be the guardian of the project’s scope and requirements. You will also be a functional analyst who will have to document specifications for the design and development teams. You will be aware of emerging technologies and have a very good grasp of the web and its challenges. You will also be very comfortable interacting with clients and be able to guide them in their choices.If you like taking on challenges and you feel at ease working on several projects at once, if coordinating teams appeals to you and you are bilingual (French and English), this position is for you.Job Tasks and Responsibilities:You will have the opportunity to:Serve as the keeper of the project's functional scope;Represent the interests of our clients to the internal design and implementation teams;Collect functional and applicative requirements from clients;Write functional specifications (primarily on the Confluence and JIRA platforms);Develop and illustrate functional flows;Manage product backlogs, organize the product development timeline, and document user stories in accordance with the Scrum/Agile project philosophy, all within the JIRA platform;Ensure that the functional requirements expressed by the client are always in alignment with those documented in the requirements document and/or service offer;Maintain understanding of requirements among UX, UI, developers, and quality assurance specialists;Actively participate in various Scrum/Agile ceremonies;Negotiate changes in requirements and project scope with the client and the internal project team;Present/lead work sessions with clients (analysis presentations, training, demos, etc.).Required Qualifications and Characteristics:To succeed in this role, you will need to have:A minimum of 5 years of relevant experience in a similar position;Understanding of the development cycle, technical challenges, and complexities associated with web development;Bilingual (French-English / spoken-written);Good writing skills;Good organization and planning of your work;Knowledge of Atlassian suite software (especially Jira and Confluence) is a significant asset;Knowledge of the Shopify platform is also an asset;A university degree in information technology or other relevant experienceWhat we offer:Competitive salary;37.5-hour workweek with a flexible schedule;Hybrid work mode;Summer schedule;Paid vacation and sick leave;Group insurance;Contribution to a collective RRSP;Access to a free gym;Telemedicine and employee assistance program;Renowned clients and large-scale projects;Various and modern technologies;Career advancement opportunities;Reimbursement of training and development activities;Events and social activities;Experienced colleagues and diverse fields of expertise. A minimum of 5 years of relevant experience in a similar position; Understanding of the development cycle, technical challenges, and complexities associated with web development; Bilingual (French-English / spoken-written); Good writing skills; Good organization and planning of your work; Knowledge of Atlassian suite software (especially Jira and Confluence) is a significant asset; Knowledge of the Shopify platform is also an asset; A university degree in information technology or other relevant experience

 At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Solution and System Integration (Outside/Inside Plant, Data Center & Edge environments) is responsible for the successful deployment and operations of critical infrastructure, technology solutions, systems, and services.  The Specialist ensures that all business requirements are met by project delivery and support function (24/7 on rotation basis) to optimize the global evolution of CN’s I&T supporting infrastructure.   This key role will be responsible for ensuring availability, reliability, performance, resiliency, and physical security of all I&T governed physical environments. This position requires strong analytical, judgement, and technical leadership skills to take critical technical delivery & operational decisions on all IT facilities infrastructure supporting CN Train Operations.  The Specialist will be responsible for overseeing all aspects of IT Facilities operations including facility infrastructure testing, preventive maintenance, service delivery, quality assurance, adherence to corporate standards/processes, oversight of all internal-customer hardware assets within the datacenter, and continuous operational improvement. In addition will be managing external contractors and professional service partners.   Main responsibilities The Specialist Solution and System Integration is responsible for the following activities:Integration ·       Engage with internal and external customers to capture requirements.·       Translate the technology solution architecture into engineering standards & specifications.·       Ensure that solution designed meet all business requirements.·       Establish deployment/migration strategy and guide delivery and operations teams.·       Manage all aspects of critical data center and outside plants supporting infrastructure delivery (electrical and mechanical).·       Enforce and revise as needed all MOPs, SOPs & EOPs and company practices, documentation, and processes, including business continuity and physical security management. ·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Foster strong vendor relationships relating to IT Operations ·       Drive strategic operational proof of concepts and pilot projects to support ongoing data center and outside plant evolution.·       Coordinate with internal and external customers/partners to ensure proper notification and communication.·       Provide technical consultation and leadership within projects and CN teams to develop, recommend and oversee delivery of various solutions aligned with corporate vision.·       Contributes to capital (CAPEX) and operational (OPEX) budgeting.Operations ·       Coordinate maintenance windows for installation, upgrades, and lifecycle of CN technologies with business owners and technicians in the field.·       Operate efficiently to achieve required uptime and service level agreement (SLA) compliance.·       Manage maintenance programs and ensure schedule is adhered to and coordinate with production requirements objectives.·       In the event of a major outage, manage and escalate the situation in adherence to current escalation procedures and disaster recovery plans.·       For support issues during project migration or deployment, determine appropriate resolution/solution through root cause analysis and impact analysis.·       Define and maintain engineering and configuration standards.·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Develop & manage site specific procedures, maintenance schedules and support contracts.·       Prepare to offer 24/7 support periodically (L2/L3).·       Develops, implements, and coordinates procedures, maintenance standards/schedules and works to proactively improve existing standards to support site operations. Continuous Service Improvement ·       As part of the CSI (continual service improvement), the Specialist will drive improvements to maximize operating effectiveness.·       Continuously review and optimize existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops·       Transition-to-core: update of documentation, systems, training, and presentation·       Research emerging technologies - Drives IT Facilities initiatives related to cost efficiency, uptime requirements, environmental responsibility, and physical site security. Governance ·       Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, SOX, etc.)·       Supports Product Management function by maintaining scalable operations model with well documented roadmap.  Organizational impact Decision Making & ImpactsThe Specialist facilitates technical approach to Operations. This role will take key decisions by providing clear analysis and justifications to all aspects of CN IT Facility and Fiber Operations. Level of Interaction/InfluenceThe Specialist position interfaces directly with many key stakeholders of the organization including:·       Facilities Management ·       I&T Operation Center (ITCC) and Telecom Network Operations Center (TNOC)·       I&T SME’s, internal and external including third party vendors and CN partners (e.g., S&C)·       Business Departments and all CN employees involved in core business activities. Employees Supervised/Org StructureThe Specialist reports to the SOMRequirementsEducation/Certification/Designation·       College degree or equivalent experience and knowledge·       Engineering degree an asset ·       Data Center Certifications preferred.·       Fiber Optic Certifications preferred.General Skills/Knowledge·       In depth knowledge of core data center and edge facilities critical systems, including generators, UPS systems, fuel systems, switchgear, power distribution equipment, chillers, computer room air handlers, fire detection/suppression and building monitoring systems.·       Basic knowledge and experience with fiber optic outside plant with focus on construction management·       General understanding of IT ecosystems, particularly for large companies·       Proficiency with equipment specifications, contract terms, and bidding processes·       Ability to implement strategic direction to achieve results consistently.·       Process driven and able to turn strategy into tactical actionable tasks.·       Plans and recommends modifications or additions to the supporting infrastructure while considering uptime, capacity, and environmental responsibilities. ·       Excellent verbal/written communication and interpersonal skills ·       Very good prioritization capabilities Experience ·       Minimum of 5 years facilities experience in mission critical environments.Assets·       Knowledge of ITSM tools (e.g., Service Now) ·       Adept at project management ·       Organisational & process training (e.g., ITIL)·       Knowledge of DCIM tools·       Transportation or rail related experience·       Familiarity with financial management (CAPEX & OPEX) ·       Experience with IT transformational initiatives·       Experience with Fiber Outside Plant Working Conditions·       Support 24/7 business·       Part of on call rotation About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 

Requisition ID: 192017Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. PurposeLead and oversee the Quebec - Cash Management Sales team and portfolio of clients, within Global Business Payments [GBP]. Ensures business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures.What You’ll Do:Lead and drive a customer focused culture throughout a team of industry agnostic sales specialists to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.Responsible for the development & profitable growth of the Quebec sales team through sales origination, relationship management, and client servicing. Promotes business development in line with business appetite and Group strategy.Identify, influence, and execute on new strategic sales & products/services initiatives across payments, cash management and commercial card.Leverage the Bank’s Americas footprint to connect our primary customers not only within the assigned portfolio but via referrals across our core markets, in collaboration with the Global Solutions group. Maintain a market profile within the assigned industry; Keep abreast of market trends, competitors’ products/initiatives and other areas relating to the payments & cash management industry as it relates to clients in the Quebec region.Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.Creates an environment in which their team pursues effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and managing succession and development planning for the team.What You’ll Bring:Minimum 10 years’ experience within the financial services industry with a minimum of 7 years of cash management and/or treasury finance experience is required.University degree. CFA considered an asset.Strong understanding of transaction banking including payments, commercial card & cash management with an affinity towards new digital propositions including API-based services. Working knowledge of the North American corporate cash management and deposit industries is an advantage.Proven track record of originating and successfully delivering business opportunities in payments & cash management.Entrepreneurial spirit, enthusiasm, and ambition to succeed.Experience with Salesforce, CRM tool.Results focused team player with strong learning ability.Strategic mindset and strong communication skills to drive growth and revenue. Work Arrangement: Hybrid work arrangements - currently 3 days in office. Non-standard hours are a common occurrence. Moderate travel across North America.Interested? If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.What's in it for you? Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs. Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and they will serve and English-speaking clientele. Location(s): Canada : Quebec : Montreal Scotiabank is a leading bank in the Americas. Guided by our purpose: ''for every future'', we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist System Design is to take ownership of the detailed functional design and production of subsystem components, whether based on a packaged solution or on custom development.This requires working with product management, architecture, internal business clients, operations officers, and end users to understand the End-to-End architecture, requirements, expected use-cases and interfaces of the subsystem components.This role also implies working with other System Designers in the team to ensure consistent application of the process and best practices expected all members. System Designers are also involved in the development, testing, integration, delivery, and support phases of the project.Main ResponsibilitiesWorks with managers, product management, architecture, and other members of system design team to drive best practices during the delivery of a system and to support the initial support phases.System Design·      Analyze sub-system component issues and/or business requirements to design effective, high-availability, business-critical solutions.·       Understand the proposed high-level architecture and transpose it into subsystem component functional and non-functional requirements.·       Produce all associated design documentation expected within a rigorous System Engineer process.·       Follow standards and best practices to ensure the system design is maintainable and sustainable for the complete subsystem component lifecycle.·       Follow standards and best practices to ensure reliability, safety, and cybersecurity standards are imbedded in the design of the subsystem.·       Work with other System Designers to adopt, improve, and enforce best practices.·       Understand rail subsystem architectures to develop specifications on technical design aspects (hardware, software, and Cloud integration)·       Design and propose enhancements and modifications to the subsystem architecture.·       Work with CN personnel in the various business units (Regulatory, Network Operations, Mechanical, I&T Operations, etc) to ensure all requirements are properly designed.Delivery & Quality ·       Work with Project Managers to identify design, build, lab testing, and field testing deliverables with associated estimates, including technical risks·       Work with the development team to ensure system design is fully understood and developed with high quality.·       Define the deployment plan of the software and/or the hardware with internal business clients and support validation and verification activities performed by field personnel.·       Ensure compliance to technical specifications by overseeing subsystem development, test strategy definition, test procedure creation and execution.·       Work with quality leads, management, and QA to constantly monitor quality KPI’s and implement design improvements.·       Apply and ensure compliance with all appropriate CN I&T standards (Security, Architecture, Project Delivery Methodology, SOX, Telecom, Software Engineering)·       Engage external suppliers and work with internal business clients, supply management, and regulatory teams for the delivery, support, and improvement of new and existing services.·       Manage supplier roadmaps (hardware & software) based on CN strategy and needs.·       Define, implement, and maintain software and software configuration of CN components.·       For smaller projects, development of software solutions using:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutionso   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a Service·       Support segment testing of system software and configuration.·       Define, execute, and report pilot testing of new solutions.·       Follow Change and Release Management processes by initiating Change Controls requests and executing cut-over plans.·       Investigate production, deployment, and migration issues in the lab environment to determine appropriate corrective actions, impact analysis, and root causes.·       Operationalization of new solutions via documentation, training, and demos.RequirementsEducation/Certification/Designation·       Bachelor’s degree in computer engineering, software engineering, electrical engineering, computer science, or equivalent degree and experienceSkills/Knowledge·       Excellent oral, written and presentation skills.·       Detailed understanding of industry standard system engineering and design principles.·       Expertise in the redaction, review, and validation of compliance of system requirements.·       Ability to analyze, design and document detailed designs.·       Proficient in documentation of model, performance, capacity planning, and strategic technical decisionExperience·       Minimum 7 years overall work experience·       Minimum 7 years in system or software engineering and design including writing business and technical requirements·       Minimum 2 years in Cloud integration·       Minimum 2 years in a leadership role of leading developers·       Proficient in software programming technologies in following area of expertise:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutions.o   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a ServiceAssets·       Experience in working with Agile and DevOps development organizations.·       Managing lifecycle of delivery of complex software solution.·       Experience with executive presentations.Working Conditions·       In office presence required 3 days a week.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

Senior Consultant, Financial Crime Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: May 1, 2024 Location: Montreal, Quebec, Canada Company: Deloitte Job Type: Permanent Reference code: 124530 Primary Location: Montreal, QC All Available Locations: Montreal, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Have many careers in one Firm. Partner with clients to solve their most complex problems -- The Financial Crime landscape is continually evolving and becoming increasingly complex for our clients to manage. Rapidly emerging fraud vectors, cyber-attack typologies, and increasing money laundering risks and regulatory pressures leave our clients struggling to manage the risk exposure in a nimble and effective manner. Please note that successful candidates will be contacted when there is an active opportunity available. What will your typical day look like? Individually contribute and collaborate on financial crime engagements to provide business insights from the analysis of the client’s challenges, consideration of the business environment and the potential risk exposure Work as a subject matter expert (SME) on various client’s engagement Liaise senior team members as required Act as the day-to-day SME for client engagements and internal initiatives Act as the financial crime SME for both internal Deloitte teams as well as external clients and prospects About the team Deloitte helps our clients to protect their brand and reputation by proactively advising on their exposure to fraud, corruption, and other financial crime issues. Drawing on our global network of seasoned financial crime experts, intelligence analysts, technologists and advanced analytics, we can quickly and efficiently gain an understanding of our clients’ various Financial Crime exposures. We provide expert advice and solutions to address our clients Financial Crime Management needs across the organization from strategy, implementation, to remediation. Enough about us, let’s talk about you You are someone with: A Bachelor's or Master’s degree in the preferred concentration in social sciences, quantitative or business discipline such as Criminology, Statistics, Economics, Computer Science, Analytics, Business Administration, Accounting or other similar discipline; 3 to 5 years of relevant financial crime experience or operational risk management; previous working experience in the financial service or insurance sectors is preferred; Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS); Demonstrated professional experience, including project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and leadership; Consulting skills, advisory services, and problem-solving abilities; Canadian travel may be required, with the potential for occasional international travel. Candidates must be able to enter the USA to work on client assignment; Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position in Quebec. Total Rewards The salary range for this position is $75,000 - $113,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as ''Deloitte Days''), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities. The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people. Job Segment: QC, Risk Management, Computer Science, Developer, Financial, Quality, Finance, Technology Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply