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Station Supervisor
Air Creebec inc., Moosonee, ON
YOUR ROLEAs a Station Supervisor, you will be under the supervision of the Cargo/Ramp/Fuel Manager and you will be responsible to leads a crew that provides ramp, fueling and janitor services at the respective base. Also, you will have the mission of supervising the staff as well as the operational aspects of planning, assigning, reporting, and evaluating to ensure a high-quality service. In addition, you will provide support and ensure safe, secure, and efficient flights with on-time performance as well as support corporate SMS programs as well as performing tasks in accordance with established policies and procedures and placing safety and customer service at the heart of decisions and actions. DO YOU HAVE THE PROFILE? • Certificate or diploma in a related field preferred; • Experience in cargo/ramp, in supervisory and in aviation is considered an asset; • Recognized for being enthusiastic, effective in communication and having a leadership and motivating coaching approach; • Organized, independent, meticulous, and able to prioritize tasks to respect timelines and due dates; • Master MSOffice suite; • Drivers Licenses – D will be an asset;• Bilingual, you have excellent communication skills. AN INSPIRING WORKPLACE Choosing to work for Air Creebec means joining a passionate team, a growing company and a workplace that supplies a stimulating environment that facilitates the development and fulfilment of its employees. We offer competitive work conditions such as a pension plan and group insurance as well as air travel advantages and more.
Customer Care Travel Sales Ambassadors Remote
BMO, Ontario, ON
Application Deadline: 05/30/2024Address: VIRTUAL59 - HomeRes - ON - BMOJob Family Group:Customer Shared ServicesThe AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service.Responsibilities:Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service.Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations.Handle escalations and offer feedback while providing positive insights to our program.Answer Collectors' questions via chat, phone, and social media.Listen, ask questions and empathize with Collectors.Be knowledgeable about the AIR MILES® Reward Miles' merchandise and travel portfolio's such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services.Drive value for Collectors through insights and what you know about them to engage them further in the ProgramQualifications:Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English.Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment.Previous sales experience is an asset.Genuinely care about solving problems and providing exceptional Customer Service.Ability to listen, understand, engage and respond appropriately and professionally.Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change.Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a "can do" attitude. Computer and web-savvy with the ability to navigate multiple software applications.Experience working in a Travel GDS system is an asset (Sabre preferred).Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm.Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm.Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards .We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Executive Assistant, North American Retail Credit
BMO, Toronto, ON
Application Deadline: 06/27/2024Address: 33 Dundas Street WestJob Family Group:Business ManagementThis role is in-person 5 days a week. Home office is the BMO Place, 33 Dundas St. W. office, and/or working from the First Canadian Place, 100 King St. W. office. Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Executive Assistant, North American Retail Credit
BMO Financial Group, Toronto, ON
Application Deadline:06/27/2024Address:33 Dundas Street WestJob Family Group:Business ManagementThis role is in-person 5 days a week. Home office is the BMO Place, 33 Dundas St. W. office, and/or working from the First Canadian Place, 100 King St. W. office.Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsWe’re here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Administrative Assistant - National Tax
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Client Administration function is a vital part of the firm's National Shared Services. This highly skilled group of over 600 administration professionals in 33 offices supports the firm's Tax, Audit and Advisory client service staff. Client Administration is focused on the increase of revenue, achieving client service excellence by delivering timely, high quality deliverables, increasing time available for client service staff to focus on driving the business, and encouraging an environment that increases both the staff and client experience. This is achieved by building dynamic, lasting relationships, being sensitive to our client needs and collaborating as part of the client service team. This is a remote/hybrid position. #li-remote #li-remote What you will doProvide administrative support to two Partners including but not limited to: Coordinate, prepare, edit and/or proofread documents such as correspondence, presentations, and reports. Proactively coordinate updates and posting of certain tax publications, in collaboration with tax technical professionals, web support, creative services, marketing and translation teams, often in tight timeframes Arrange domestic and international travel (flights, transportation, accommodations, etc.) using Concur. Proactively maintain and optimize the partners' calendar and contact database to schedule and coordinate meetings and commitments. Arrange virtual & in-person meetings and conferences; organize meeting materials and record meeting minutes. Assist in planning and executing corporate events, including meetings, team building and social activities, etc. Help manage a partner's email account efficiently by ensuring effective email prioritization and prompt response time. Assist in the preparation and submission of time and expense reports for partner(s) supported. Provide risk processes and billing support to the team. Provide support in other administrative tasks as assigned. At times, business needs arise, and employees are required and agree to work beyond their normal workday or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this. What you bring to the role College diploma or an equivalent combination of education/experience in administrative assistant skill set. Minimum 3-5 years administration experience. Intermediate/Advanced proficiency with MS Office Word, Outlook, Excel, and PowerPoint, etc . Experience with Adobe InDesign (nice to have) Excellent grammar, vocabulary and communication skills. Exceptional time management and organizational skills. A proactive attitude, adaptability, and a careful eye for detail. Proven ability to deal with sensitive materials with a high degree of tact and discretion. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Executive Administrator
BMO, Toronto, ON
Application Deadline: 05/30/2024Address: 33 Dundas Street WestJob Family Group:Business ManagementProvides Executive Administration support to multiple executives.Hybrid Working model 2 to 3 daysPerforms a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Executive Assistant
BMO, Toronto, ON
Application Deadline: 04/24/2024Address:100 King Street WestPerforms a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group. The Executive Assistant will be supporting Executives within BMO's Global Investigations and COO Legal, Regulatory Compliance & Procurement (LRCP) office.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Grade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Jr. HR Coordinator to perform administrative duties, financial and human resources administration for our large banking client - 63378-1
S.i. Systems, Toronto, ON
Jr. HR Coordinator to perform administrative duties, financial and human resources administration for our large banking client - 63378-1 Location: Downtown Toronto (hybrid - 2 times a week on site)Duration: 12 months (possibility of extension) Job Description:Performs a variety of administrative tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group. Must Have Skills:1-3 years experience in an Human Resources Coordinator performing administrative tasks role in a corporate settingCustomer service experienceOnboarding and Offboarding experience using Service NowPost-secondary degreeJob Responsibilities:• Ticket & Transaction managemento Working with ServiceNow as well as receiving tickets via email to onboard and offboard items [ex. Creating asset shipping labels]• Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group.• Coordinates and monitors budgets and reporting on results vs. budget.• Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.• Supports the development of tailored messaging, which may include writing, editing, and distributing communications (e.g., correspondence, presentations, policies & procedures).• Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements• Prepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.• Makes travel arrangements, booking flight/hotel reservations as needed.• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.• Maintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and/or divisional guidelines to ensure consistency in entitlement and to determine staff availability.• Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).• Collaborates with internal and external stakeholders to deliver on business objectives.• Organizes work information to ensure accuracy and completeness.• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.• Analyzes issues and determines next steps.• Broader work or accountabilities may be assigned as needed Apply
Executive Assistant
BMO, Toronto, ON
Application Deadline: 05/30/2024Address: 33 Dundas Street WestJob Family Group:Business ManagementProvides Executive Administration support to multiple executives.Hybrid Working model 2 to 3 daysPerforms a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
General Manager
Gate Gourmet Canada, Mississauga, ON
We’re looking for motivated, engaged people to help make everyone’s journeys better.Reporting to the Hub BU Leader, this position leads and manages the Culinary/Hot Kitchen, Assembly and Transportation departments of the airline catering unit or “flight kitchen” with gross revenues of $100+ million and direct and indirect headcount of 1,000+ employees.Main Duties and Responsibilities:· Leads and manages Culinary/Hot Kitchen, Assembly and Transportation departments to ensure production standards and customer service requirements are met.· Drives to meet business objectives and goals set by superior related to food costs, labor costs, sanitation, quality assurance, market track goals, airline goals and objectives, and all other specific goals set thereof.· Responsible for the maintenance of key performance metrics for the departments.· Ensures Customer requirements/specifications and service requirements are complied with on all airline accounts; this includes production processing, on-time performance, equipment inventory, and quality assurance controls.· Maintains customer communication with all local and corporate airline representatives to ensure all request, investigations, and/or related are concluded to the satisfaction of the customer and company.· Supports customer audits and government audits to meet compliance.· Monitors all menu cycles to ensure customer service and satisfaction is not interrupted.· Ensures that all HACCP, FDA, Local Airport, Quality Assurance, and Airline Specifications are maintained at the highest level.· Supports and assists Lean initiatives, and Quality initiatives to achieve OPEX targets.· Ensures that proper equipment is maintained and controlled in the Unit for operation excellence.· Ensures all Corporate Policies and Procedures are followed and maintained.· Develops Standard Operating Procedures.· Ensures the security of the facility by monitoring and maintaining existing programs including all TSA, local airport and corporate requirements.· Manages operation staff on a day-to-day operation aspect to drive for exceeding set targets.· Responsible for annual performance evaluations of direct reports in compliance with corporate initiatives.· Monitors employee relations in each Department, ensures compliance with the Local Collective Agreement.· Assists the BU leader on projects, investigations, training, corporate goals and objectives, and airline requests.· Completes Hazard Analysis and Risk Based Preventative Controls (HARPC) Preventative Controls for Human Food training and certification course to be a PCQI (Preventive Controls Qualified Individual) according to company policy.· Completes all company required training including but not limited to ServSafe Sanitation Manager Certification.QualificationsEducation:· Bachelor’s degree in business administration or related field requiredWork Experience: · Successful track record as a Manager or Assistant Manager in airline catering required.· Minimum 10 years of management experience in in-flight catering or food manufacturing environment required.· Proven experience successfully managing a team of supervisors and managers for a single operating unit required· Demonstrated knowledge of Lean manufacturing principles and/or six sigma and continuous improvement methodologies preferred.· Previous customer service and/or account management experience required.· Strong track record of innovation and making changes to the operation to further improve the work environment and unit performance· Labor relations experience is requiredTechnical Skills: (Certification, Licenses and Registration)· Must have strong and effective leadership skills· Must be comfortable with all levels of employees and have the ability to drive positive program change.· Must be a Team builder with the ability to lead and motivate a diverse management and hourly staff· Excellent problem solving skills, planning and scheduling capabilities managing multiple account requirements· Ability to effectively manage multiple operations while maintaining compliance in a heavy regulated environment e.g. FDA, HACCP and security· Advanced Microsoft office tool skills (excel, word)· Knowledge of quality auditing, inspection methods· Detail oriented and excellent project management skills· Strong organizational skills, able to prioritize responsibilities and multi-task· Change Agent· Able to obtain an AOA badge and customs seal. Language / Communication Skills:· Strong interpersonal skills and the ability to interact effectively with multiple departments and customers· Excellent written and oral communication skills.Job DimensionsGeographic Responsibility: Hub UnitType of Employment: Full-timeTravel %: Up to 25% as required to attend management or leadership team meetingsInternal Relationships: all levels of employeesExternal Relationships: customers, government agenciesWork Environment / Requirements of the Job: production kitchen facility (there may be physical discomfort due to temperature and noise)Budget / Revenue Responsibility: (Local Currency): $100+ millionOrganization StructureDirect Line Manager (Title): Hub BU LeaderDotted Line Manager (Title, if applicable): N/ANumber of Direct Reports: 3Number of Dotted Line Reports: N/AEstimated Total Size of Team: 600+gategroup Competencies Required to be Successful in the Job:· Thinking - Information Search and analysis & problem resolution skills· Engaging - Understanding others, Team Leadership and Developing People· Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively· Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer FocusDemonstrated Values to be Successful in the PositionEmployees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:· We treat each other with respect and we act with integrity· We communicate and keep each other informed· We put our heads together to problem solve and deliver excellence as a team· We have passion for our work and we pay attention to the little details· We foster an environment of accountability, take responsibility for our actions and learn from our mistakes· We do what we say we will do, when we say we are going to do it· We care about our coworkers, always taking an opportunity to make someone’s day betterThe above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: If you want to be part of a team that helps make travel and culinary memories, join us!