Overview of salaries statistics in the category "Administration & Office Support in "

PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion

Senior Associate - Pension Administration Are you looking for an opportunity to join a global leader in the professional services space? This could be the opportunity for you! We are seeking a hardworking, motivated, diligent and career-minded individual to join our Pension Administration team. This is a hybrid role with the flexibility to work both virtually and from our Montreal office. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The Senior Associate is responsible for quality service delivery for their Defined Benefit Pension clients and will require the ability to perform all functions necessary to ensure the continuous efficient operation of our clients' pension plan arrangements. Calculate, peer review and authorize benefit entitlements on retirement, termination, death and marriage breakdown; Year-end update of plan records, including the reconciliation of the membership, contributions and trust fund; Calculation and review of PAs, PSPAs and PARs and preparation of applicable filing forms; Preparation and review of annual pension statements; Read and interpret pension plan texts; Quality control of year-end data input and verification of computer output; Communication with clients regarding data, administration, and interpretation of pension plan text; Preparation, review and filing of government forms including Annual Information Return, Form 7 and PBGF forms; Track team progress and coordinate with various departments to ensure service delivered on time; Assist with the set-up and testing of the system for new and existing clients according to the plan provisions and administrative requirements; Assist with the development/maintenance of standard operation procedures; Respond to member calls and facilitate requests; Attend client meeting in technical support role; Liaise with trust company and plan auditors; Maintenance of client records; and Other duties as required. How this opportunity is different As part of a market-leading team, you will contribute to the creation of concrete results for our clients by applying innovative and effective solutions to support the pension administration team. Skills and experience that will lead to success Minimum of 2 years working with Defined Benefit pension plans preferred; Preferred education in Math, Statistics, Actuarial Sciences and Finance; Previous work experience in reviewing calculations and yearend tasks (PAs, Indexation, Annual Statements, etc.); Knowledge of related provincial and federal pension legislation and Income Tax Act provisions; Good oral and written communication skills and ability to work in a team environment; Experience with pension administration systems, strong spreadsheet competencies and math aptitude required; Detail-oriented with sound pension administration and organizational skills; Advanced Excel and a thorough knowledge of Word; Client-service attitude; and Other assets include fluency in French, a relevant degree and the completion of CEBS, PPAC, CHRP or actuarial courses. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected] Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LI-AM3 #LI-HYBRID 2540819

L’équipe des services-conseils est à la recherche d’un technicien ou d’une technicienne en administration afin de joindre son équipe. Si tu aimes la variété dans le travail, être au cœur d’une équipe engagée et dynamique et mettre à profit tes compétences en administration, vient t’épanouir dans un environnement de travail dynamique te permettant de relever des défis à la hauteur de tes ambitions !Le poste offert est permanent et à temps partiel ou temps complet. Nous offrons la possibilité à la personne retenue d’adapter le nombre d’heures par semaine en fonction de ses disponibilités.Pourquoi vous joindre à notre équipeNous sommes le plus grand cabinet comptable 100 % d’appartenance québécoise, et le bonheur de nos employés est une priorité. En proposant une politique de télétravail hybride et d'un possible horaire allégé sur 4.5 jours, nous facilitons la conciliation travail-vie personnelle. Afin de favoriser votre bien-être, nous offrons une allocation annuelle de 500 $ pouvant rembourser vos dépenses liées à l’ergonomie en télétravail, à la mise en forme et à la culture, en plus des nombreux avantages supplémentaires qui viendront agrémenter votre quotidien :Assurance collective (médicaments, dentaire, accident maladie, voyage, assurance salaire longue durée, etc.)VacancesJours fériés au-delà des normes du travailCongé des Fêtes (bureaux fermés entre Noël et le Jour de l’An)Congés de différentes natures (sociaux, vacances, maladie ou pour situation personnelle/familiale)Activités sociales offertes par le bureau et des activités régionalesProgramme de reconnaissance et de référencementRégime de retraite simplifiéPromotions, mutations et cheminement de carrièreServices en ligne de télémédecine, d’aide à l’employé et à la famille (PAEF) et un programme de santé mentaleAvantages professionnels (Ordre ou association professionnelle)Plus précisément, vos responsabilités consisteront à Support administratif dans la réalisation des mandats : Assiste et supporte l’équipe de conseillers dans la réalisation de leurs mandatsSoutient l’élaboration de différents documents et assure le contrôle de la qualitéEffectue de la rédaction dans des formats structurés et dans une syntaxe et une grammaire impeccablesÉlabore des questionnaires et des sondagesEffectue la réception des CV et leur classementAssure la logistique de la planification de rencontresAdministration : Assure le suivi administratif relatif à la qualité professionnelle des dossiersEst en charge de la gestion documentaire et participe à la gestion des projetsSupporte et applique le processus de facturation, effectue le suivi des états de comptePeut être appelé(e) à répondre aux diverses interrogations des autres services MalletteAssume certaines tâches administratives et fait la vigie de potentiels mandats ministérielsExigences DEC en administration, en bureautique ou diplôme connexeToute combinaison de formation et expériences pertinentes pourra être considéréeExcellente maîtrise du français écrit et parlé (très important)Excellente maîtrise de la suite OfficeAptitudes Autonomie et sens de l’initiativeExcellentes habiletés de communicationRigueur, souci du détail et confidentialitéProfessionnalismeBonne capacité d’adaptationCapacité à travailler en équipeConstatez par vous-même pourquoi Mallette sera votre prochain employeur de choix : https://youtu.be/VutVu3W4D8g.Vous souhaitez vous joindre à une organisation où vous pourrez réaliser votre plein potentiel ? Faites-nous parvenir votre candidature dès maintenant : [email protected] dossiers seront traités avec confidentialité. Seules les personnes retenues pour entrevues seront contactées.#LI-NH1

L’équipe des services-conseils est à la recherche d’un technicien ou d’une technicienne en administration afin de joindre son équipe. Si tu aimes la variété dans le travail, être au cœur d’une équipe engagée et dynamique et mettre à profit tes compétences en administration, vient t’épanouir dans un environnement de travail dynamique te permettant de relever des défis à la hauteur de tes ambitions !Le poste offert est permanent et à temps partiel ou temps complet. Nous offrons la possibilité à la personne retenue d’adapter le nombre d’heures par semaine en fonction de ses disponibilités.Pourquoi vous joindre à notre équipeNous sommes le plus grand cabinet comptable 100 % d’appartenance québécoise, et le bonheur de nos employés est une priorité. En proposant une politique de télétravail hybride et d'un possible horaire allégé sur 4.5 jours, nous facilitons la conciliation travail-vie personnelle. Afin de favoriser votre bien-être, nous offrons une allocation annuelle de 500 $ pouvant rembourser vos dépenses liées à l’ergonomie en télétravail, à la mise en forme et à la culture, en plus des nombreux avantages supplémentaires qui viendront agrémenter votre quotidien :Assurance collective (médicaments, dentaire, accident maladie, voyage, assurance salaire longue durée, etc.)VacancesJours fériés au-delà des normes du travailCongé des Fêtes (bureaux fermés entre Noël et le Jour de l’An)Congés de différentes natures (sociaux, vacances, maladie ou pour situation personnelle/familiale)Activités sociales offertes par le bureau et des activités régionalesProgramme de reconnaissance et de référencementRégime de retraite simplifiéPromotions, mutations et cheminement de carrièreServices en ligne de télémédecine, d’aide à l’employé et à la famille (PAEF) et un programme de santé mentaleAvantages professionnels (Ordre ou association professionnelle)Plus précisément, vos responsabilités consisteront à Support administratif dans la réalisation des mandats : Assiste et supporte l’équipe de conseillers dans la réalisation de leurs mandatsSoutient l’élaboration de différents documents et assure le contrôle de la qualitéEffectue de la rédaction dans des formats structurés et dans une syntaxe et une grammaire impeccablesÉlabore des questionnaires et des sondagesEffectue la réception des CV et leur classementAssure la logistique de la planification de rencontresAdministration : Assure le suivi administratif relatif à la qualité professionnelle des dossiersEst en charge de la gestion documentaire et participe à la gestion des projetsSupporte et applique le processus de facturation, effectue le suivi des états de comptePeut être appelé(e) à répondre aux diverses interrogations des autres services MalletteAssume certaines tâches administratives et fait la vigie de potentiels mandats ministérielsExigences DEC en administration, en bureautique ou diplôme connexeToute combinaison de formation et expériences pertinentes pourra être considéréeExcellente maîtrise du français écrit et parlé (très important)Excellente maîtrise de la suite OfficeAptitudes Autonomie et sens de l’initiativeExcellentes habiletés de communicationRigueur, souci du détail et confidentialitéProfessionnalismeBonne capacité d’adaptationCapacité à travailler en équipeConstatez par vous-même pourquoi Mallette sera votre prochain employeur de choix : https://youtu.be/VutVu3W4D8g.Vous souhaitez vous joindre à une organisation où vous pourrez réaliser votre plein potentiel ? Faites-nous parvenir votre candidature dès maintenant : [email protected] dossiers seront traités avec confidentialité. Seules les personnes retenues pour entrevues seront contactées.#LI-NH1

L’équipe des services-conseils est à la recherche d’un technicien ou d’une technicienne en administration afin de joindre son équipe. Si tu aimes la variété dans le travail, être au cœur d’une équipe engagée et dynamique et mettre à profit tes compétences en administration, vient t’épanouir dans un environnement de travail dynamique te permettant de relever des défis à la hauteur de tes ambitions !Le poste offert est permanent et à temps partiel ou temps complet. Nous offrons la possibilité à la personne retenue d’adapter le nombre d’heures par semaine en fonction de ses disponibilités.Pourquoi vous joindre à notre équipeNous sommes le plus grand cabinet comptable 100 % d’appartenance québécoise, et le bonheur de nos employés est une priorité. En proposant une politique de télétravail hybride et d'un possible horaire allégé sur 4.5 jours, nous facilitons la conciliation travail-vie personnelle. Afin de favoriser votre bien-être, nous offrons une allocation annuelle de 500 $ pouvant rembourser vos dépenses liées à l’ergonomie en télétravail, à la mise en forme et à la culture, en plus des nombreux avantages supplémentaires qui viendront agrémenter votre quotidien :Assurance collective (médicaments, dentaire, accident maladie, voyage, assurance salaire longue durée, etc.)VacancesJours fériés au-delà des normes du travailCongé des Fêtes (bureaux fermés entre Noël et le Jour de l’An)Congés de différentes natures (sociaux, vacances, maladie ou pour situation personnelle/familiale)Activités sociales offertes par le bureau et des activités régionalesProgramme de reconnaissance et de référencementRégime de retraite simplifiéPromotions, mutations et cheminement de carrièreServices en ligne de télémédecine, d’aide à l’employé et à la famille (PAEF) et un programme de santé mentaleAvantages professionnels (Ordre ou association professionnelle)Plus précisément, vos responsabilités consisteront à Support administratif dans la réalisation des mandats : Assiste et supporte l’équipe de conseillers dans la réalisation de leurs mandatsSoutient l’élaboration de différents documents et assure le contrôle de la qualitéEffectue de la rédaction dans des formats structurés et dans une syntaxe et une grammaire impeccablesÉlabore des questionnaires et des sondagesEffectue la réception des CV et leur classementAssure la logistique de la planification de rencontresAdministration : Assure le suivi administratif relatif à la qualité professionnelle des dossiersEst en charge de la gestion documentaire et participe à la gestion des projetsSupporte et applique le processus de facturation, effectue le suivi des états de comptePeut être appelé(e) à répondre aux diverses interrogations des autres services MalletteAssume certaines tâches administratives et fait la vigie de potentiels mandats ministérielsExigences DEC en administration, en bureautique ou diplôme connexeToute combinaison de formation et expériences pertinentes pourra être considéréeExcellente maîtrise du français écrit et parlé (très important)Excellente maîtrise de la suite OfficeAptitudes Autonomie et sens de l’initiativeExcellentes habiletés de communicationRigueur, souci du détail et confidentialitéProfessionnalismeBonne capacité d’adaptationCapacité à travailler en équipeConstatez par vous-même pourquoi Mallette sera votre prochain employeur de choix : https://youtu.be/VutVu3W4D8g.Vous souhaitez vous joindre à une organisation où vous pourrez réaliser votre plein potentiel ? Faites-nous parvenir votre candidature dès maintenant : [email protected] dossiers seront traités avec confidentialité. Seules les personnes retenues pour entrevues seront contactées.#LI-NH1

Le CISSS de l’Abitibi-Témiscamingue offre ses services dans les cinq (5) MRC de la région soit : Abitibi, Abitibi-Ouest, Rouyn-Noranda, Témiscamingue et Vallée-de-l'Or.Poste à combler :MRC à déterminer : #7550 - temps complet temporaire (remplacement congé de maternité) - jour - DRHSommaire de la fonction :Sous l’autorité du chef de service, la personne effectue des travaux reliés aux activités interne de gestion des ressources humaines, à la gestion du personnel, à la gestion financière, à l’organisation du travail et à la planification de l’exécution des travaux complexe à caractère administratif en faisant la cueillette et l’analyse de données.Elle peut également être responsable du fonctionnement administratif de son milieu et voit aux relations internes et externes de celui-ci. Elle est responsable des activités du personnel de bureau de la direction.Fonctions spécifiques :• Développer des outils de travail servant d’aide à la prise de décision en matière de main-d’oeuvre indépendante;• Assurer un support des autres équipes de la DRHCAJ afin de les aider à optimiser l’utilisation des ressources en main d’oeuvre indépendante;• Créer des outils permettant la gestion efficiente des ressources provenant de la main d’oeuvre indépendante;• Proposer des solutions en lien avec l’objectif de réduction de coûts de la main d’oeuvre indépendante;• Contrôler périodiquement les résultats (évaluer l’impact des mesures prises à chacune des périodes financières);• Répondre aux questions concernant l’application des clauses relatives aux contrats en collaboration avec l’AGP;• Collaborer au processus de validation de candidatures lors d’absences des personnes responsables;• Compiler différentes données statistiques servant d’indicateurs de gestion et d’outils d’amélioration continue des services offerts;• Effectue toute autre tâche connexe à la demande du supérieur immédiat. Doit détenir un diplôme d'études collégiales (DEC) en administration générale, en techniques de comptabilité et de gestion, en techniques de bureautique ou dans une autre discipline collégiale appropriée d'une école reconnue par le ministère compétent ou un diplôme d’études collégiales (DEC) combiné à un certificat universitaire de premier cycle pertinent ou une attestation d’études collégiales (AEC) pertinente de huit cents heures et plus combinée à de l’expérience pertinente au domaine visé.Cet emploi comprend également les personnes qui détiennent un certificat d'études collégiales en techniques administratives.Les personnes retenues seront soumises à des tests de qualification pour se qualifier sur le titre d’emploi.Connaissances et habiletés requises :• Connaissance des systèmes Logibec et Entrepôt de données;• Excellente maîtrise du français parlé et écrit;• Excellente maîtrise du logiciel Excel;• Bonne connaissance des logiciels de la suite Office.• Autonomie : capacité de prendre les moyens nécessaires à la réalisation de ses mandats, de régler les problèmes de façon autonome et de prendre des initiatives;• Capacité d’organisation technique (planification, organisation),• Capacité de travailler sous contrainte de temps, de gérer plusieurs informations à la fois;• Est soucieuse de la qualité de l’ensemble de ses travaux;• Facilité et intérêt pour l’utilisation professionnelle des technologies de l’information;• Fait preuve de collaboration et d’implication;• Grande facilité dans les relations interpersonnelles (écoute, respect des personnes, tact, entregent, diplomatie);• Habileté à gérer l’imprévu;• Reconnaît et démontre un souci particulier pour la confidentialité des dossiers qu’elle traite;• Respect des échéanciers;• Rigueur.Gamme d’avantages sociaux :• Régime de retraite à prestations déterminées (RREGOP)• Régime d’assurances collectives• Régime d’avantages sociaux• Possibilité de cheminement dans l’organisationPour le Témiscamingue - Après le salaire : s’ajoute la prime annuelle de disparité régionale (sans dépendant : 6 472 $ et avec dépendant : 9 258 $). De plus, les frais de déménagement peuvent être remboursés, selon certains critères établis.Entrée en fonction : Dès que possibleInscription : Veuillez faire parvenir votre curriculum vitae ainsi qu’une lettre de motivation à América Alonso, agente de la gestion du personnel, à la Direction des ressources humaines à l’adresse suivante : https://www.cisss-at.gouv.qc.ca/emplois-disponibles/. À titre informatif, seules les candidatures répondant aux exigences du poste seront contactées en entrevue.Nous remercions toutes les personnes qui poseront leur candidature, mais nous communiquerons qu’avec celles retenues pour un processus de sélection.Le CISSS de l'Abitibi-Témiscamingue applique un programme d'accès à l'égalité en emploi et invite les Autochtones, les minorités visibles, les minorités ethniques, les femmes et les personnes handicapées à présenter leur candidature. Les personnes handicapées peuvent également nous faire part de leurs besoins particuliers relativement au processus de sélection pour l'emploi sollicité afin de faciliter l'étude de leur candidature

Join our dynamic IT team and become the pillar that supports Coveo’s internal infrastructure  We’re looking for a proactive and experienced System Administrator with leadership qualities and a passion for security, ready to take on the challenge of leading a hard-working team and ensuring the success of our internal infrastructure. This role requires a combination of leadership skills, technical expertise, and a strategic mindset. What makes this opportunity exciting? You will play a crucial role in leading the efforts of our system administration team and ensuring the efficiency, security, and availability of our systems. As a people manager with a technical background, you will have the opportunity to lead various technology projects safeguarding Coveo’s digital assets and contribute to ensuring the reliability and security of our IT infrastructure. In this role, you will:  Lead and manage a team of system administrators, by fostering a positive and collaborative team culture. Allocate resources effectively and establish priorities to meet project and operational needs. Provide mentorship and professional development opportunities for team members. Oversee the design, implementation, and maintenance of IT infrastructure. Ensure the availability, scalability, and performance of systems and networks. Identify areas for improvement in security and network technologies by implementing continuous monitoring mechanisms. Assist the team in resolving urgent cases for Coveo employees (presence at the office required 2-3 days/week in Montreal or Quebec). Communicate effectively with leadership and provide regular updates on security and system administration activities. Collaborate with other IT teams, departments, and external stakeholders or third party providers.  Here is what will qualify you for the role Previous leadership experience, whether in a professional or personal context, which helped you develop skills in motivating and managing a team, giving timely and candid feedback and supporting their growth and development.  About 5 years of experience working with various systems, technologies and SaaS solutions/providers (Google Workspace, Microsoft 365, AWS, etc.), as well as networks and firewalls experience, with an emphasis on maintenance and debugging. French speaking is a must, and a good level of English is required as you will have to deliver presentations to higher leadership and executive teams both french and english speaking. What will make you stand out In-depth knowledge of agile methodology and project management. Proactive mindset, anticipating and addressing potential issues before they arise. Strong collaborative skills and a passion for sharing ideas with colleagues. Do you think you can take on this challenge? Send us your CV, we want to get to know you! You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.  Join the #Coveolife!  We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. We know that applying for a new role is a lot of work and we really appreciate your time.

L’idée de progresser dans le milieu de la comptabilité au sein d’une équipe mobilisante, dynamique et professionnelle vous motive? Vous faites preuve d’organisation, de rigueur et vous êtes passionné par le secteur de l’automobile? Voici votre prochain emploi !Le Centre de Collision Excellence, une PME dynamique opérant dans le secteur de la réparation automobile, est à la recherche d’un adjoint à la comptabilité et administration afin de se joindre à son équipe.Voici ce que le Centre de Collision Excellence vous offre : Un horaire flexible entre 25 heures et 30 heures par semaine;Un salaire concurrentiel et établi en fonction de votre expérience;Un programme d’assurances collectives avec contribution de l’employeur;Un REER collectif avec contribution de l’employeur;Des montants alloués annuellement pour l’achat de vêtement et de souliers de protection;Un environnement de travail convivial et chaleureux.Votre rôle : Relevant du directeur général, votre rôle sera d’assurer le traitement efficace des tâches comptables, telles que la vérification des factures fournisseurs, l'enregistrement des transactions et la préparation des paiements, tout en offrant un soutien professionnel à la réception, notamment en répondant aux appels, en traitant les dossiers d'assurances et en assurant un suivi rigoureux des communications avec les clients et les partenaires. De façon plus spécifique, votre quotidien consistera à :Niveau comptabilité : Vérifier les factures fournisseurs avec précision; Enregistrer les factures fournisseurs dans le système comptable (Acomba); Transférer les factures de pièces et de sous-traitance du système de réparations au système comptable; Préparer les paiements fournisseurs (virements, chèques); Transférer les factures clients du système de réparation au système comptable; Soutenir l'équipe dans l'utilisation du système de paie Nethris.Niveau support à l’administration : Prendre les appels téléphoniques avec professionnalisme; Traiter les dossiers d'assurances selon les procédures établies; Ouvrir les dossiers et valider les informations nécessaires; Assurer la transmission des informations entre les différents systèmes; Gérer les factures de remorquage et les communications avec les compagnies d'assurance par courriel; Préparer les dossiers pour les étapes suivantes du processus de réparation;Assurer le suivi des comptes à recevoir auprès des assurances. Pour faire partie de l’équipe, vous possédez : Un diplôme d’études professionnelles (D.E.P.) en comptabilité;Une à deux années d’expérience pertinentes en comptabilité générale;Une bonne connaissance des logiciels de la suite Office, notamment Excel;La connaissance des logiciels comptables;La capacité de travailler sur plusieurs dossiers simultanément;Une facilité à travailler en équipe;Un esprit d’analyse, de la rigueur, de l’autonomie et une bonne gestion des priorités.Pour vous permettre de mieux connaître Le Centre de Collision Excellence :Le Centre de Collision Excellence est une entreprise fondée il y a plus de 21 ans par des professionnels de l’automobile. Elle est spécialisée dans le débosselage de carrosserie et le redressement de châssis et offre une gamme complète de services incluant la peinture, le vitrage et la réparation de pare-brise. Engagé envers l’excellence et la satisfaction de la clientèle, le Centre de Collision Excellence est agréé par une dizaine de compagnies d’assurance et s’occupe des véhicules et camions légers.Si cette opportunité vous intéresse, faites parvenir votre curriculum vitae ou contactez-nous dès que possible :Madame Sophie Blanchette, M. Sc., conseillère Raymond Chabot Ressources Humaines inc.Courriel : [email protected]éléphone : (819) 822-4004, option 1 et poste 5880Nous respectons le principe de l’équité en matière d’emploi.

Les enonces suivants sont destines a decrire la nature et le niveau de travail general. Ils ne representent pas une liste exhaustive de toutes les responsabilites, taches et aptitudes requises.L'Universite Bishop's recherche un/une Gestionnaire, Bureau du Vice-Principal academique et recherche pour un poste regulier a temps plein. Se rapportant au Vice-Principal Academique et Recherche, la candidate ou le candidat joue un role cle dans la gestion des processus operationnels y compris la planification des differents aspects de l'annee universitaire, la communication avec les differents intervenants internes et externes et la preparation des analyses liees aux dossiers relevant de la Vice-principale ou du Vice-principal. La candidate ou le candidat contribue egalement aux projets auxquels la Vice-principale ou le Vice-principal participent. La ou le gestionnaire travaille en etroite collaboration avec les doyens, la ou le registraire, la directrice ou le directeur a la recherche et aux etudes superieures, les bibliothecaires, les membres du corps professoral ainsi que le personnel professionnel de l'etablissement.La candidate ou le candidat est en mesure d'assumer plusieurs responsabilites, a le souci du detail et le sens de l'organisation. La semaine de travail est de 35 heures, du lundi au vendredi avec des soirees et fins de semaine occasionnelles. Taches administratives- Gerer efficacement les differents aspects du processus operationnel quotidien;- Coordonner les activites et superviser l'equipe de soutien administratif ainsi que les fournisseurs externes;- Elaborer des procedures administratives et des strategies afin d'ameliorer l'efficacite du plan de travail annuel des dossiers sous la responsabilite de la Vice-principale ou du Vice-principale ou du Vice-principal academique et recherche;- Evaluer periodiquement les procedures propres aux conventions collectives et aux politiques de l'Universite en vue d'emettre et d'implementer des recommandations.Communications- Gerer les communications avec les intervenants internes et externes; Travailler en etroite collaboration avec les membres de la direction de l'etablissement;- Agir comme personne-ressource afin de repondre aux demandes et d'assurer de bonnes relations avec differents intervenants;- Planifier les horaires et coordonner les rencontres en collaboration avec l'equipe de soutien administratif;Gestion de projet- Participer et faire le suivi des projets afin d'assurer leur bon deroulement, gerer les budgets et contribuer a resoudre les problematiques organisationnelles specifiques;- Assurer la coordination d'initiatives et de projets speciaux confies a la Vice-principale ou au Vice-principal.Soutien organisationnel- Gerer les differents calendriers et les rencontres de la Vice-principale ou du Vice-principal;- Rediger les communications, preparer les rapports ainsi que les presentations et les notes au besoin;- Assurer l'exactitude et l'organisation des dossiers y compris les documents confidentiels;Comites et conformite- Veiller au respect des exigences administratives relatives au Senat, au Conseil des gouverneurs et aux conventions collectives;- Gerer la participation de la Vice-principale ou du Vice-principal aux differents comites internes et externes;Gestion budgetaire- Administrer les aspects financiers et budgetaires y compris la preparation des documents requis pour le processus de planification budgetaire annuelle;- Assurer le suivi des depenses portees aux differents comptes; Effectuer toutes autres taches connexes. **********************************************************The following statements are intended to describe the general nature and level of work performed. They are not representing an exhaustive list of all responsibilities, duties and skills required.Bishop's University is seeking a Manager, Office of the Vice Principal Academic and Research for a regular full-time position. Reporting to the Vice Principal Academic and Research the incumbent is responsible for the management of the administrative operations of the VPAR Office. The Manager will play a crucial role in overseeing the operational workflow within the VPAR Office including facilitating planning across the academic year, ensuring close communication with all other areas of the University, supporting specific/special projects, assisting with external and internal stakeholder relations, and preparing analyses for key tasks within the VPAR portfolio. The Manager works closely with other direct reports to the VPAR, including Academic Deans, the Registrar, the Director of the Office of Research and Graduate Studies, the University Librarian, as well as Faculty and professional staff.The successful candidate will be highly organized, detail-oriented, and capable of handling a wide range of responsibilities to ensure smooth operations. This position has a work week of 35 hours from Monday to Friday with occasional evenings and weekends required. Nature of duties and responsibilitiesAdministrative oversight- Efficiently manage the daily operational workflow of the VPAR portfolio, to ensure a productive and organized work environment- Coordinate and supervise the work of the VPAR Office team, including the administrative support personnel and external contractors- Implement administrative procedures and systems for increased efficiency of the annual workplan for the VPAR portfolio- Regularly reviews the processes and procedures in the VPAR Office specific to Collective Agreements and University policies/procedures, recommending and implementing improvements as needed to ensure optimal efficiency and effectivenessCommunications- Manages the flow of internal and external communications for the VPAR Office, working closely with senior managers- Serve as key point of contact for VPAR office and external stakeholders, to ensure timely responses and strong stakeholder relationships- Works with administrative support to plan office schedule, coordinate meetings and ensure forward planning for timely delivery of key tasksProject management- Supports the VPAR with specific institutional issues, priorities and projects - Monitors project timelines, budgets and deliverables to ensure successful completion- Coordinate special projects and initiatives, in support of the VPAROperational support- Provides oversite of the VPAR Office daily, weekly and monthly calendar, reviewing appointments and providing briefing notes as necessary- Prepare reports, presentations, and correspondence for the VPAR- Maintain accurate and organized records, including confidential documentsCommittees and compliance- Manages the administration of the VPAR Office's requirements for Senate and Board of Governors- Manages the administration of the VPAR Office's requirements to ensure compliance with Collective Agreements- Manages organization of VPAR leadership/participation on other University committees or external committeesBudget management- Oversees the budget and finances of the VPAR Office, including supporting preparation of submissions for annual budgeting process- Monitors expenditures across accounts during the fiscal year Performs additional tasks as assigned

Provide French bilingual customer support for an insurance client through the Arise Platform.If you speak English and French, have experience providing support for insurance products and you’re looking to earn income but need flexibility, this opportunity could be just what you’re looking for. Work from home, use your expertise and earn money on a flexible schedule – all from home through the Arise Platform.The Arise Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the Platform, you can provide remote customer support; earning extra revenue while saving time and money on costs associated with working outside of the home.The Arise Platform has various well-known clients immediately available so you can start earning money in a few weeks. With this program, you’ll provide telephone customer support for an insurance client, answering all inquiries related to products or services. Benefits of signing up to use the Arise Platform:Work from the comfort and convenience of homeSchedule work around your life, family and prioritiesSave money, time, and headaches by avoiding rush hour and commuting costsEarn additional income on a flexible scheduleA day in the life providing Insurance Sales and Support through the Platform:Support customers calling with insurance questions, in both English and FrenchMake changes to existing policies such as processing cancellations or refunds of purchased policies.Interpret policies and provide benefit information to customers.What It Takes to Succeed: You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise Platform, a series of assessments and a virtual certification course must be successfully completed.About Arise:Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. You can select the support opportunities you wish to service and create your own schedule from the comfort of home.Learn more at AriseWorkFromHome.com**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.**

Application Deadline: 04/26/2024Address:1501 McGill College AvenueSupports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.Assists the advisory team in preparing for client meetings, including scheduling appointments.Handles clients' general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.Maintains and organizes client database and client files.Ensures transactions and tasks are appropriately assigned to team members and completed.Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.Gathers and distributes information on updates to training, guidelines, technology, and other business related information.Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.Protects the Bank's assets and clients' assets and complies with all regulatory, legal, and ethical requirements.Maintains the confidentiality of client and Bank information.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Bilingualism French and EnglishKnowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an assetKnowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an assetFamiliarity with technology applications and software used in the financial planning and investment industry.Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.Successful completion of 30-day BMO NB Investment Representative Licensing Program.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Please note the base salary for this specific position in Montreal is $ 38,000.00. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Provide French bilingual customer support for an insurance client through the Arise Platform.If you speak English and French, have experience providing support for insurance products and you’re looking to earn income but need flexibility, this opportunity could be just what you’re looking for. Work from home, use your expertise and earn money on a flexible schedule – all from home through the Arise Platform.The Arise Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the Platform, you can provide remote customer support; earning extra revenue while saving time and money on costs associated with working outside of the home.The Arise Platform has various well-known clients immediately available so you can start earning money in a few weeks. With this program, you’ll provide telephone customer support for an insurance client, answering all inquiries related to products or services. Benefits of signing up to use the Arise Platform:Work from the comfort and convenience of homeSchedule work around your life, family and prioritiesSave money, time, and headaches by avoiding rush hour and commuting costsEarn additional income on a flexible scheduleA day in the life providing Insurance Sales and Support through the Platform:Support customers calling with insurance questions, in both English and FrenchMake changes to existing policies such as processing cancellations or refunds of purchased policies.Interpret policies and provide benefit information to customers.What It Takes to Succeed: You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise Platform, a series of assessments and a virtual certification course must be successfully completed.About Arise:Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. You can select the support opportunities you wish to service and create your own schedule from the comfort of home.Learn more at AriseWorkFromHome.com**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.**

Description du poste Vous avez le désir de participer à l’innovation en agroenvironnement et créer avec nous la production agricole de demain? C’est votre chance! L’IRDA désire recruter un directeur ou une directrice de l’administration et des finances pour contribuer, avec son équipe à la production de l’information financière de l’IRDA. Plus spécifiquement, il supervise tous les aspects de la comptabilité et de la communication financière auprès de la direction et du conseil d’administration ainsi qu’avec le MAPAQ et les différents ministères ou organismes gouvernementaux relativement aux subventions accordées et aux informations financières requises. Il coordonne les activités informatiques et les ressources matérielles. Il supervise la gestion financière de tous les projets réalisés à l’IRDA. Il participe au comité de direction et présente régulièrement ses dossiers au conseil d’administration ou au comité d’audit. Sous la supervision du président et chef de la direction, voici les responsabilités qui vous seront confiées : Planifie, organise, dirige, contrôle et évalue les activités et le fonctionnement de la direction de façon à contribuer à la réalisation de la mission et à l’atteinte des objectifs de l’IRDA; Contribue activement à l'élaboration du plan stratégique de l'IRDA, à l'identification des orientations et des objectifs en matière de gestion financière, de gestion informatique et de gestion des ressources matérielles; Coordonne la conception, l'élaboration et l'implantation de politiques, directives, procédures et programmes en matière de comptabilité, d'informatique et de ressource matérielle; Assure le contrôle de la qualité des services sous sa responsabilité et organise le travail de façon à atteindre les objectifs fixés; Évalue le personnel sous sa responsabilité et veille à son développement en collaboration avec le responsable des ressources humaines; Maintien des relations et des communications efficaces avec les divers intervenants internes et externes, y compris les auditeurs externes, les banques, les courtiers d'assurances, les clients et les fournisseurs; Développe et entretient des relations avec les autres corporations de recherche et favorise les échanges de services; Participe aux rencontres et aux activités pour lesquelles son expertise est requise; Planifie et organise les divers dossiers sous sa responsabilité de manière à être aisément assisté en cas d'absence; Peut-être appelé à réaliser d'autres responsabilités ou mandats relevant de sa compétence. Pour les ressources financières, matérielles et la gestion de projet, le directeur : Prépare, en collaboration avec les cadres, le budget annuel et les prévisions financières périodiques et en assure le suivi; Instaure et fait évoluer les progiciels et les systèmes comptables, les méthodes et les procédures de contrôle interne; Propose des solutions aux problèmes de gestion financière et de procédures administratives; Prépare les états financiers de l'IRDA pour présentation à la direction et au conseil d'administration; Contrôle la régularité, la véracité et la fiabilité des comptes par rapport à la législation et aux normes reconnues; Appuie la direction de la recherche et du développement dans l'analyse et le suivi des documents comptables et des registres financiers pour les projets de recherche afin d'assurer le respect des ententes avec les partenaires; Effectue des analyses comptables et prépare différents rapports financiers ou administratifs afin de répondre aux exigences et aux normes législatives et fiscales ou aux demandes de la direction ou du conseil d'administration; Conseille la direction sur les placements et les projets d'investissement; Supervise l'ensemble des fonctions de la paie, conformément aux lois et aux procédures; Maintient l'inventaire des bâtiments, des équipements et du matériel, informatiques et autres, de l'IRDA; Supervise l’aménagement et l’attribution des espaces de bureau de l’ensemble des sites de l’IRDA ainsi que l’achat des fournitures requises et négocie les assurances responsabilités; Assure les liens avec la Société québécoise des infrastructures (SQI) pour tout ce qui concerne les locaux et laboratoires occupés par l’IRDA au Complexe scientifique ainsi que les divers comités, directives et mesures d’urgence de la SQI. Pour les technologies de l’information et des communications, le directeur : Supervise l’exploitation, l’optimisation, l’entretien, la sécurité et le développement du parc informatique ce qui comprend également les réseaux, les environnements, la sécurité, le support aux utilisateurs, la téléphonie et la bureautique; Supervise l’implantation et l’utilisation optimale des outils informatiques. Pour réussir dans votre nouvel emploi, vous devez avoir les qualifications suivantes : Baccalauréat en sciences comptables; Être membre en règle de l’Ordre professionnel des CPA du Québec; 10 ans dans un poste en comptabilité, dont au moins 5 ans dans un poste de gestion; Connaissance des principes comptables généralement reconnus et des normes comptables des OSBL; Connaissance de la comptabilité par projet selon le degré d’avancement; Connaissances légales et fiscales liées à la comptabilité; Connaissances liées aux pratiques de gestion des ressources humaines; Connaissance des systèmes informatiques comptables et des logiciels bureautiques (Excel, Microsoft Dynamics GP). Vous êtes la personne que nous recherchons si vous vous démarquez par : Sens de l’organisation et des priorités; Leadership mobilisateur; Capacité à travailler en équipe; Autonomie; Flexibilité et polyvalence; Rigueur; Esprit d’analyse; Intégrité et loyauté. Nous vous offrirons un salaire horaire compétitif établi en fonction de votre formation, votre expérience et de notre structure salariale. Nous offrons également un programme d’avantages sociaux compétitifs tout privilégiant une belle conciliation vie au travail et vie personnelle. L’horaire de travail est de 35 heures par semaine exigeant une certaine flexibilité. C’est un poste régulier comportement une période de probation d’un an. L’entrée en fonction se fera le plus tôt possible. Votre lieu de travail sera au Complexe scientifique de Québec situé au 2700, rue Einstein, Québec (Québec) G1P 3W8. Possibilité de déplacement dans nos autres lieux de travail à Saint-Bruno de Montarville, Saint-Lambert et Deschambault. Ce défi vous intéresse? Faites-nous parvenir votre candidature à [email protected] avant le 5 mai 2024. Notez que seuls les candidats retenus seront contactés.

The Office Manager is responsible for all aspects of office routines and clerical duties for residents and employees in the retirement residence.  The will assist in maintaining a safe and secure environment for residents, visitors and other staff members.     The responsibilities of this role include but are not limited to: Responds to resident or family member inquiries/concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the General Manager; Oversees and co-ordinates front desk staff; Participates as a member of the work team and provides support to other team members; Maintains a complete set of accounting records for the residence; Prepares all resident billings; Handles all queries concerning billings and payments from residents and/or their family members; Performs payroll duties necessary for the calculation of accurate wages and salaries of all staff; Maintains employee records of hours worked, days absent, vacation, statutory holidays and sick time; Prepares bank deposits; Welcomes and orients new residents, family members and other visitors; Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner; Understands and follows all health and safety policies and procedures (including residence’s fire and safety programs).    Works safely to reduce the risk of injury to self, other staff members and residents.  Promptly reports all actual or potentially hazardous situations; Sorts incoming mail daily for distribution to residents and other departments and manages outgoing mail; Organizes workflow through administrative office, co-ordinates meetings and schedules appointments as required; The ideal candidates will possess: Minimum of 2 years’ of related experience; Successful completion of post secondary diploma or certificate program in financial management or bookkeeping; Previous accounting/bookkeeping experience; Previous experience in a retirement or health care environment considered an asset; Empathy for and understanding of the needs of the seniors and/or individuals with disabilities; Ability to interact with all levels of staff, residents and their family members, and other professionals with a high degree of patience and tolerance; Good communication skills (both written and verbal); Initiative, good judgment and supervisory abilities; Good computer skills including proficiency in Microsoft Office with a working knowledge of Excel and Word.  

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionGroup Benefits serves the needs of Plan sponsors, members, and market sources, helping make Canadians healthier and organizations stronger. The AdminAdvantage Administration team within the Manulife Group Benefits organization links people, technology, and expert services to simplify benefits administration and provide a consistent, powerful member and client experience. Our vision is to be recognized as the partner of choice within the industry for benefits solutions and benefits administration services. As a member of our team, you will be supporting large corporate clients, coordinating efforts to provide world class benefits administration and customer service. Our clients trust the administration of their group benefits to us, and you will be part of a team that delivers outstanding results to those clients and our members. ResponsibilitiesAssessing training needs of learner/Business, develop training and teaching materials as well as updating procedural documentation.Develop training plan/approachEstimate training work/task effortsFacilitate on-the-job coaching, virtual cross training on product overviews, systems, technical and functional processes.Track and report on training outcomes and provide feedback to Managers regarding staff's performance and development and making recommendations for improvementCommunicate processing errors to representatives on a one-to-one basis as well as attending department staff meetings to discuss processing issues and clarification measures.Provides support to processing associate as a subject matter expertSupport the research benefit administration team, and Leaders with handling complex cases, unique situations and escalated technical inquiries as requestedCollaborate across the organization to develop best practices and incorporate the big picture, working to improve training content and processes/procedures.Leverages skills, experience and networks to assist staff to meet aggressive performance and professionalism benchmarksPlay a critical role in the change management & business readiness process by ensuring your business stakeholders are change-ready from a training and procedural documentation perspective.Other duties as assignedHow will you create impact?AdminAdvantage Administration is looking for a Research Benefits Administrator to join our team. The successful candidate will manage client and plan member inquiries related to eligibility processes and will be required to collaborate with other Manulife teams inside and outside of AdminAdvantage, focusing on the customer through all processes.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyoneWhat we are looking forBilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.Exceptional customer service focusAbility to multi-task, Prioritization/time management skills, and ability to provide feedback effectivelyStrong Negotiation & Influencing SkillsAction Oriented Problem SolverCollaborative Team PlayerProduce high quality deliverables on timeWhat you bringYou learn FAST. You pick up new ideas, concepts, technologies, and tools easily You have a working knowledge of Excel and are comfortable learning new applications and tools You’re a capable and innovative problem-solver. You don’t like to stand by when you notice that there’s something that could work better for your team or Manulife. You want to improve things - and you do something about it!You can adapt to change, and even embrace itAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Quebec, Montreal, 900 Boulevard de Maisonneuve OuestSalary range is expected to be between$50,250.00 CAD - $83,750.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

Salaire et avantages :25$ à 32$ l’heure selon expérienceAssurances collectivesRVER 4%QUI SOMMES NOUS?Manuquip est un chef de file avec des solutions intégrées pour les industries du concassage, tamisage, recyclage et démolition au Québec.L'entreprise est résolument engagée à offrir une expérience unique à ses précieux clients: l'offre de produits la plus complète, une qualité supérieure, la disponibilité des pièces, l'expertise au niveau des processus et un support technique exceptionnel.Bref, une équipe à tout casser! CE QUE NOUS RECHERCHONS :Sous la supervision du président, le technicien comptable et administration est responsable du traitement du cycle complet et la gestion administrative du bureau. En plus de tenir les livres, vous serez responsable de fermer les mois et produire les états financiers maison dans un contexte bien structuré et sous la formation du responsable actuel qui quitte en juin 2024.DESCRIPTION SPÉCIFIQUE DES TÂCHES : Assurer l’enregistrement et le traitement des comptes payables;Effectuer et suivre la facturation;Encaisser et traiter les comptes à recevoir;Au besoin communiquer avec les fournisseurs et clients;Traiter les paies de 20 employés;Préparer les rapports de taxes et autres rapports gouvernementaux;Fermer les mois et préparer les états financiers selon la méthodologie;Préparer le dossier de vérification de fin d'année selon la méthodologie;Effectuer diverses tâches administratives tel que les commandes de papeterie, gérer le courrier et la boîte courriel générale; PROFIL DE QUALIFICATION :Formation : DEP obtenu; Expérience pertinente minimum de 2 ans en administration et tenue de livres;Maitrise de la suite office; Connaissance de Acomba (Atout); Débrouillardise;Attitude positive;Esprit d'équipe; Polyvalence; CONNAISSANCES :· Connaissance du logiciel Acomba ou autre logiciel de gestion;Bilinguisme fonctionnel écrit et parlé nécessaire.Connaissance des logiciels Outlook, Word et Excel; HABILETÉS REQUISES :Orientation clientAutonomiePolyvalenceSens de l'organisation et de la planificationDébrouillardise

Application Deadline: 05/17/2024Address:399 Rue Principale, 2nd Flr*** 6 months contract and possibility for this role to become permanent ***Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.Assists the advisory team in preparing for client meetings, including scheduling appointments.Handles clients' general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.Maintains and organizes client database and client files.Ensures transactions and tasks are appropriately assigned to team members and completed.Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.Gathers and distributes information on updates to training, guidelines, technology, and other business related information.Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.Protects the Bank's assets and clients' assets and complies with all regulatory, legal, and ethical requirements.Maintains the confidentiality of client and Bank information.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Bilingualism French and EnglishKnowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an assetKnowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an assetFamiliarity with technology applications and software used in the financial planning and investment industry.Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.Successful completion of 30-day BMO NB Investment Representative Licensing Program.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Please note the base salary for this specific position in Granby is $ 38,000.00. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 05/17/2024 Address: 399 Rue Principale, 2nd Flr Job Family Group: Wealth Sales & Service *** 6 months contract and possibility for this role to become permanent *** Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events. Assists the advisory team in preparing for client meetings, including scheduling appointments. Handles clients general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner. Generates reports and documents for IAs and clients as requested and processes items for client accounts and files. Maintains and organizes client database and client files. Ensures transactions and tasks are appropriately assigned to team members and completed. Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing. Gathers and distributes information on updates to training, guidelines, technology, and other business related information. Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, act in their best interests, and ensure an effectively run branch. Protects the Bank's assets and clients assets and complies with all regulatory, legal, and ethical requirements. Maintains the confidentiality of client and Bank information. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 1 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Bilingualism French and English Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset Familiarity with technology applications and software used in the financial planning and investment industry. Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire. Successful completion of 30-day BMO NB Investment Representative Licensing Program. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Please note the base salary for this specific position in Granby is $ 38,000.00. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $32 700,00 - $48 600,00 Pay Type: Salaried & Commission The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

ROLE SUMMARY: The principal and customary work of the employee in this employment class consists in receiving and forwarding telephone calls and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her area.DUTIES:Print, scan and photocopy work submitted by professors, and occasionally, other departments including administration. Print, photocopy and bind manuals.Receive and forward incoming telephone calls.Provide assistance with the digitizing documents, converting from or to PDF and making them interactive.Provide assistance with the communication of special events through digital displays and Omnivox.Establish long distance calls.Order office supplies.Maintain photocopiers, and advise Xerox/Ricoh companies when repairs are required.Ensure that a sufficient supply of paper, staples, etc. is available to employees using photocopiers.Maintain fax machine, distribute faxes received and order paper for machine.Receive and distribute mail, weigh (when necessary) and affix correct postage on outgoing mail.Receive deliveries from outside courier companies.Receive, stamp and distribute student assignments.Direct visitors and students to respective offices and provide necessary information.Periodically verify balance in postage meter and requisition money for meter as necessary.Assign mailboxes to new professors according to a list supplied.Keep an up-to-date filing system as per the College’s classification system.Keep an up-to-date inventory of office supplies.Report any building related problems to Building Services.Follow specific procedures in case of an emergency.Apply guidelines and procedures/policies related to the service (i.e. visitor guidelines, first aid procedures, etc.).May be asked to take part in College-wide activities.Assist in handling calls related to deliveries (back-up).Use and provide assistance with the use of the PA system when needed.Use different communication tools to help disseminate some information at the college (i.e. use of Omnivox, TV sets, etc.).Provide assistance with the use of college emergency procedures (first aid, evacuation, etc.)Provide assistance to Human Resources when required.If need be, perform any other related tasks.MINIMUM QUALIFICATIONS REQUIRED:Must have a secondary school diploma (DES) in an appropriate specialty, or a diploma or attestation recognized as equivalent by the competent authority.Must have at least one (1) year of pertinent experience.Must possess very good communication skills in English and in French (oral, written and comprehension).Experience as a user with Microsoft Office, Teams and Outlook is essential.Must like working in high complexity fast pace environment.Must have the ability to work in a sometimes-ambiguous environment.ADDITIONAL QUALIFICATIONS:Must possess excellent communication, organizational and interpersonal skills.Must have excellent analytical and problem-solving skills.Must be diligent, dynamic, creative and detail oriented.Must be able to work independently with minimal supervision, and have the ability to work as part of a team.Must be able to work effectively with respect to deadlines and produce accurate results.Must be flexible and able to adapt quickly to different situations.Must have excellent customer service skills.Must have a strong work ethic and exercise discretion.SALARY RANGE (PER HOUR): 22.36$ - 25.00$

Principales tâches : Collecter, vérifier et enregistrer les données financières de l'entreprise;Assurer le respect des obligations légales en matière de comptabilité et de déclarations fiscales;Soutient administratif;Responsable des comptes payables et recevables;Conciliation bancaire, écritures de fin de mois et gestion de la paie;Collaborer à la constitution du budget et réaliser des rapports sur les finances de l'entreprise;Diverses tâches connexes;Exigences : DEC en Techniques administratives - Option comptabilité.Posséder 3 à 5 ans d’expériences pertinentes;Maîtrise de la Suite OfficeHabiletés :Méthodique et bonne gestion des priorités;Polyvalence;Confidentialité;Sens de l'organisation;Autonomie et leadership;Esprit d'analyse;Collaboration;Esprit d'équipe;Capacité d'adaptation.Le masculin est utilisé dans le seul but d’alléger le texte.