Overview of salaries statistics of the profession "Retail Key Account Manager in "

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Print & Marketing Supervisor, you oversee the operations for the solutionshop (printing, digital marketing, shipping and tech services). You are responsible for achieving business results based on your robust sales and services targets, while ensuring our complete internal and external service offerings are effectively being supported through a creative and consultative sales approach. You find ways to inspire our customers; you build loyalty and trust; and, you add value to the customer in ways that are meaningful to them and that help them work, learn, and grow. •Maximize sales and margin in solutionshop through the coaching and development of the Services Associates. •Model and promote service standards that drive quality orders and extremely satisfied customers. •Seek out and grow business leads within your community. •Partner in your store to support your team across levels through direct communication and leadership. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. •Build and maintain positive relationships with internal stakeholders, including your Business Development Manager. This includes regularly exchanging ideas and suggestions. Some of what you need •2-3 years retail experience (or any other sector focused on customer experience) •1-2 years in a Graphic Communications / Print environment is an asset •Supervisory / coaching experience •Successful completion of high school & post-secondary education is preferred •Working knowledge of graphic design principles •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Other Job Title Suggestions •Copy and Print Centre Lead •Retail Supervisor, Copy, Print and Marketing Services Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You are required to stand in a stationary position for periods of time. This would occur while working on various orders. •Required to work a varying schedule to meet the needs of the business.This includes working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Application Deadline: 07/30/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Retail Banking Sales & ServiceAre You Ready to Build Your Career in the Financial Services Industry while Working From Home?Yes, you read that right. This is a Remote Role meaning you will be working at home everyday! Say goodbye to commutes to and from the office and grow your career from the comfort of your own home with BMO.Our call center is the best way to learn and gain experience in financial services. Whether you are new to banking or already have experience, our call center is the right place for you!Why you will love growing your career at BMO:Culture Second to None- Our diverse and inclusive culture is one of our biggest assets. It's our greatest measure of success. Diversity, Equity and Inclusion is part of our DNA.Employee Focused Environment- We offer flexibility from a variety of work schedules that suit your work-life priorities. Employee wellness is a priority - you have access to workshops, support and resources through our Employee Assistance Program.Competitive Compensation - We offer a comprehensive total rewards package that includes benefits you can customize, an employee share ownership program, defined contribution pension program and special employee discounts. Hourly compensation offered to evening and overnight teams Career Development - Our scale enables you to get practice on key transferrable skills you can use in broader roles in BMO. You will receive support from Leaders who are engaged and committed in unlocking your full potential as you grow your career with us! BMO is the place to be! -Association for Talent Development (ATD) has recognized BMO Financial Group with a 2021 BEST Award. This is the 5th time BMO has been rewarded this honor by the Association for Talent Development (ATD) that is only given to "Distinguishing corporations that demonstrate enterprise-wide success through talent development." BMO is Ranked in the Top 10 of the "25 Best Workplaces to Grow Your Career in Canada" in Linked In's Top 2021 list. How we'll help you get started We invest in you from day one. You will receive up to 8-10 weeks of virtual classroom and on-the-job training to build the knowledge and skills you need to succeed. With learning and development at the heart of our employees' success, we will introduce you to the world of banking and nurture your growth into future roles. What you'll be doing Speaking to customers in a high volume, fast paced environment Holding meaningful conversations to understand their needs and offer the right products/services to meet them Quickly identify and solve problems on the spot to address account inquiries while providing technical and troubleshooting support Spending time with your leader engaging in career coaching and learning activities to accelerate your growthWhat you'll needPassion and curiosity to help customers meet their needs and solve their concerns Capability to critically think on your feet, multi-task and thrive in a fast-paced environment Positive, enthusiastic attitude with strong people skills Excellent Communication skills; Fluency in English and/or French (oral and written) Our Hiring ProcessShow us you're interested by applying below. Remember to include your resume!You will receive an invitation to complete a virtual interview so you can tell us more about yourselfConnect with a recruitment partner and verify how amazing this role and our culture isPlus! Earn a cool referral bonus - for every single friend you refer and joins BMO!Don't miss out on this opportunity. Join our team and come and see for yourself. We know you'll love working and growing your career at BMO.This position requires proficiency in a language other than French to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$33,850.00 - $44,000.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Retail Account Representative Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time. At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity! We are looking for a Retail Account Representative Responsibilities: Manage assigned store territory to execute on key priorities and metrics Build relationships with assigned store's sales reps and management to achieve quotas and deliver on priorities Assist in designing and developing promotions to achieve targeted market share and revenue within territory Train and coach Retailer's Associates on Systems, Tools, Promotions and Plans and highlight key differentiators to increase and/or maintain the Rogers Suite of Products Market Share for new and existing Rogers customers Work with Retailers to plan and organize exclusive Rogers and FIDO Weekend Events and onsite duty demo days Develop and execute Vendor Fairs/Off-Site Events/Community Events Brand Support and maximize market share Timely customer issue resolution and response to Retailer's escalations/inquiries Analyze sales reports and territory sales breakdown by market/banner Assign targets and build plans with Retailers based on percentage of contribution Gather and provide feedback on market insights and competitive intelligence for assigned territory Ensure Rogers/FIDO/Chatr and residential cable products are properly represented (end-caps, functional demo's, current collateral, etc.) Monitor inventory levels and report issues and recommendations to Management Qualifications: Post-secondary education in a business-related discipline with between 3 and 5 years' experience in the Telecommunications Industry Demonstrated technical competence with MS Office - Word, PowerPoint, Excel, Outlook, and other systems and office automation equipment Excellent analytical, problem solving, planning, and organizational skills Solid interpersonal, communication, and relationship-building skills Ability to work independently and as a team member Territory management experience is preferred Ability to work effectively under pressure in a fast paced environment Willingness to work flexible hours to meet changing deadlines Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 75% Posting Category/Function: Sales & Account Management Requisition ID: 282430 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Retail Location: Montreal, QC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Sales Rep, QC, Retail Sales, Equity, Telecom, Sales, Quality, Retail, Finance, Technology

Retail Account Representative Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time. At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity! We are looking for a Retail Account Representative Responsibilities: Manage assigned store territory to execute on key priorities and metrics Build relationships with assigned store's sales reps and management to achieve quotas and deliver on priorities Assist in designing and developing promotions to achieve targeted market share and revenue within territory Train and coach Retailer's Associates on Systems, Tools, Promotions and Plans and highlight key differentiators to increase and/or maintain the Rogers Suite of Products Market Share for new and existing Rogers customers Work with Retailers to plan and organize exclusive Rogers and FIDO Weekend Events and onsite duty demo days Develop and execute Vendor Fairs/Off-Site Events/Community Events Brand Support and maximize market share Timely customer issue resolution and response to Retailer's escalations/inquiries Analyze sales reports and territory sales breakdown by market/banner Assign targets and build plans with Retailers based on percentage of contribution Gather and provide feedback on market insights and competitive intelligence for assigned territory Ensure Rogers/FIDO/Chatr and residential cable products are properly represented (end-caps, functional demo's, current collateral, etc.) Monitor inventory levels and report issues and recommendations to Management Qualifications: Post-secondary education in a business-related discipline with between 3 and 5 years' experience in the Telecommunications Industry Demonstrated technical competence with MS Office - Word, PowerPoint, Excel, Outlook, and other systems and office automation equipment Excellent analytical, problem solving, planning, and organizational skills Solid interpersonal, communication, and relationship-building skills Ability to work independently and as a team member Territory management experience is preferred Ability to work effectively under pressure in a fast paced environment Willingness to work flexible hours to meet changing deadlines Schedule: Full time Shift: Variable Length of Contract: No Selection Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 75% Posting Category/Function: Sales & Account Support Requisition ID: 282360 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Retail Location: Montreal, QC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Sales Rep, QC, Retail Sales, Equity, Sales, Quality, Retail, Finance

Position Summary The Service Transition Manager in Operational Readiness operates between Service Design and Service Operations to ensure effective, efficient and safe transition of new or modified services and processes into the operational environment. Job Responsibilities: Responsibilities of this role include (but are not limited to): Create awareness and ensure engagement between the IT Project Management Office and the Front Line Services Hub organizations, this includes IT Partners and other 3 rd parties working as part of the Hub operation. Work within the processes and operating procedures defined. Ensure support and operational teams, including 3 rd party suppliers and IT partners, can seamlessly support any new or changed services through effective training, documented knowledge transfer etc. Work with the Enterprise ITSM Asset & Configuration Management team to ensure that the CMDB is updated to accurately reflect additions or changes. Ensure the Service Catalogue is maintained through 'the project' to reflect any changes to existing services (descriptions, SLAs etc.) and to make sure that any new or retired services are also added/archived. Work with IT Project Management Office and Front Line Services Operational teams to ensure that identified 'project' risks and issues are clearly assessed, addressed and/or accepted before Change Enablement to protect the live environment and to prevent business impact. Work with Front Line Services operational teams and regional Business Partners to set correct expectations on the performance and use of new or changed services. Ensure Lessons Learned are captured for continuous improvement of the Service Transition process and standard operating procedures. Contribute to other continual service improvement activities by providing inputs based on experience and observations and through feedback. Support transitional activities as required as operations are internalized. Skills and Qualifications: Required A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. Solid knowledge and experience of ServiceNow. Enthusiasm and dedication to drive continual improvement and, or change. Excellent analytical and communication (both verbal and written) skills. Experience of working to (and exceeding) Service Level Agreements. Process and detail orientated with a methodical and planned approach to achieving goals. Ability to quickly gain the confidence of the business and trust of colleagues through building efficient working relationships and by exhibiting excellent communication, negotiation and influencing skills. Achieve desired outcomes and engender a collaborative approach with project delivery teams and IT partners/suppliers through effective engagement and communication. Be comfortable with challenging (for the right reasons) and where necessary pushing back. Act as an advocate for the IT Organization both externally and internally. Preferred Bachelor's degree in Information Technology or a related field. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

This role is an exciting opportunity for those of you who are fluent in English and French aiming to fully exploit your communication and troubleshooting skills. As an Accounts Payable Agent - Invoice Entry you will be mainly responsible for processing supplier invoices as well as other related accounts payable activities; such as receiving documents sent by suppliers and inquiries management - providing support for our internal client/ external vendors on Procure-to-Pay processes. To succeed in the role, you will need to have abilities to pay to attention to details and stay organized. This job often requires direct communication with various stakeholders: vendor, clients, internal stakeholders (project managers or colleagues from different departments) and therefore, strong communication skills are required. This position is an excellent opportunity for beginners to Accounts Payable as we will provide full training and the tools required to help you succeed, however for those applicants with prior experience this will be considered a plus.Pourquoi choisir WSP? Nous valorisons une culture d'inclusion et d'appartenance et nous nous engageons à la préserver. Notre politique de travail flexible - Nous reconnaissons l'importance de l'équilibre entre nos vies professionnelles et privées et nous vous encourageons à trouver le vôtre. Nous vous soutenons dans toutes les sphères de votre vie de façon à assurer votre entière présence, au travail comme à la maison. Une histoire de réussite canadienne - Chez WSP, nous sommes fiers de porter le rouge et blanc de notre magnifique pays et de montrer au monde tout ce que le Canada a à offrir. Rendre le monde qui nous entoure meilleur - De l'environnement aux infrastructures routières, en passant par les bâtiments et l'aménagement des terres, WSP façonne notre pays. D'excellentes perspectives de carrière - Nous sommes en pleine croissance et chaque jour, nous tâchons de nous surpasser. Nous sommes ouverts à vos idées et souhaitons tenter de nouvelles choses. WSP, c'est adopter une culture de collaboration exceptionnelle avec des collègues qui se distinguent aussi bien par leurs compétences que par l'humilité dont ils font preuve dans leur travail d'une grande importance. Venez découvrir notre fantastique équipe!Nous offrons à nos employés des salaires concurrentiels, des options de travail flexibles, une culture d'entreprise exceptionnelle et des avantages sociaux complets axés sur les employés, dont une plateforme en ligne de santé et de mieux-être, ainsi que des programmes d'épargne intéressants et une vision claire pour l'avenir.#NousSommesWSPWhat you will do : Process supplier invoices in Oracle; Perform vendor account reconciliations when needed; Ensure timely follow-ups, when needed, with internal (approvers, coders) and external (suppliers) stakeholders; Timely answer emails (calls rarely) and handle escalations (internal & external), related to Accounts Payable process; Perform other tasks related to inquiries management or invoice entry activities. What you bring: Proficiency in French and English; Basic knowledge of Oracle or another ERP system is a plus; Excellent communication skills; Excellent knowledge of Microsoft Office Suite; Knowledge of Procure-to-Pay process is a plus; Experience in customer service-related tasks is a plus ; University Degree or relevant work experience; Able to efficiently manage time, set priorities and complete multiple tasks simultaneously; Attention to details paired with good analytical abilities; Work experience in a shared service, process driven, or service center environment is a plus. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Application Deadline: 06/23/2024Address: 105-119-129 rue St-Jacques OJob Family Group:Customer Shared Services#B2COperationsPlease note this is a Hybrid role.Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic transaction processing, lockbox and remote deposit processes, account maintenance and monitoring, etc.Analyzes data and information to provide insights and recommendations.Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.May perform quality control and training.Organizes work information to ensure accuracy and completeness.Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.Follows documented policies and procedures to execute day to day transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.Checks and reconciles information and documentation to ensure accuracy and completeness.Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge and experience using relevant systems and technology.Knowledge and understanding of the business unit's key products and services, processes and controls - Good.Knowledge of the risk and regulatory requirements of the business - Good.Prioritization skills - Good.PC skills (MS Word, Excel, PowerPoint) - Good.Ability to multi-task in a fast-paced environment.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Bilingual (English, French) - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$35,000.00 - $52,000.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 07/04/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Retail Banking Sales & ServiceAre You Ready to Build Your Career in the Financial Services Industry while Working From Home?Yes, you read that right. This is a Remote Role meaning you will be working at home everyday! Say goodbye to commutes to and from the office and grow your career from the comfort of your own home with BMO.Our call center is the best way to learn and gain experience in financial services. Whether you are new to banking or already have experience, our call center is the right place for you!Why you will love growing your career at BMO:Culture Second to None- Our diverse and inclusive culture is one of our biggest assets. It's our greatest measure of success. Diversity, Equity and Inclusion is part of our DNA.Employee Focused Environment- We offer flexibility from a variety of work schedules that suit your work-life priorities. Employee wellness is a priority - you have access to workshops, support and resources through our Employee Assistance Program.Competitive Compensation - We offer a comprehensive total rewards package that includes benefits you can customize, an employee share ownership program, defined contribution pension program and special employee discounts. Hourly compensation offered to evening and overnight teams Career Development - Our scale enables you to get practice on key transferrable skills you can use in broader roles in BMO. You will receive support from Leaders who are engaged and committed in unlocking your full potential as you grow your career with us! BMO is the place to be! -Association for Talent Development (ATD) has recognized BMO Financial Group with a 2021 BEST Award. This is the 5th time BMO has been rewarded this honor by the Association for Talent Development (ATD) that is only given to "Distinguishing corporations that demonstrate enterprise-wide success through talent development." BMO is Ranked in the Top 10 of the "25 Best Workplaces to Grow Your Career in Canada" in Linked In's Top 2021 list. How we'll help you get started We invest in you from day one. You will receive up to 8-10 weeks of virtual classroom and on-the-job training to build the knowledge and skills you need to succeed. With learning and development at the heart of our employees' success, we will introduce you to the world of banking and nurture your growth into future roles. What you'll be doing Speaking to customers in a high volume, fast paced environment Holding meaningful conversations to understand their needs and offer the right products/services to meet them Quickly identify and solve problems on the spot to address account inquiries while providing technical and troubleshooting support Spending time with your leader engaging in career coaching and learning activities to accelerate your growthWhat you'll needPassion and curiosity to help customers meet their needs and solve their concerns Capability to critically think on your feet, multi-task and thrive in a fast-paced environment Positive, enthusiastic attitude with strong people skills Excellent Communication skills; Fluency in English and/or French (oral and written) Our Hiring ProcessShow us you're interested by applying below. Remember to include your resume!You will receive an invitation to complete a virtual interview so you can tell us more about yourselfConnect with a recruitment partner and verify how amazing this role and our culture isPlus! Earn a cool referral bonus - for every single friend you refer and joins BMO!Don't miss out on this opportunity. Join our team and come and see for yourself. We know you'll love working and growing your career at BMO.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$33,850.00 - $44,000.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 07/07/2024Address: 105-119-129 rue St-Jacques OJob Family Group:Customer Shared Services#B2COperationsProvides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic transaction processing, lockbox and remote deposit processes, account maintenance and monitoring, etc.Analyzes data and information to provide insights and recommendations.Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.May perform quality control and training.Organizes work information to ensure accuracy and completeness.Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.Follows documented policies and procedures to execute day to day transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.Checks and reconciles information and documentation to ensure accuracy and completeness.Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge and experience using relevant systems and technology.Knowledge and understanding of the business unit's key products and services, processes and controls - Good.Knowledge of the risk and regulatory requirements of the business - Good.Prioritization skills - Good.PC skills (MS Word, Excel, PowerPoint) - Good.Ability to multi-task in a fast-paced environment.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Bilingual (English, French) - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$35,000.00 - $52,000.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.