Overview of salaries statistics of the profession "National Business Development Manager in "

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Receiver, you help keep our stores inspiring for customers every day in every way by accurately receiving all merchandise into the store. You coordinate all outgoing shipments, communicate merchandise arrival to the store team, ensuring appropriate turnaround time of stock and organizing freight to the sales floor. Apart from receiving, you will also wear the hat of replenishment function within the store. You play an integral part in maintaining a well-stocked shopping environment so that our customers find everything they need to be successful in how they work, learn, and grow. Specifically, you will: •Coordinate product flow to the sales floor and assist & collaborate with fellow Associates with the placement of product when required. •Inspire our customers by connecting, sharing and partnering with them to find solutions when on the sales floor. •Maintain receiving area/warehouse standards and updating required checklists. •Ensure the input and integrity of appropriate back-end paperwork; coordinate approval with the appropriate manager and/or home office; monitor and investigate variances related to receiving documents including Purchase Orders (PO), courier forms and transfers. •Using proper scan receiving procedures, ensure all shipments are received, sent and keyed on the same day including warranty services. Ensure all outgoing products are properly documented and labeled according to company standards •Oversee the damaged products area and ensure items in need of shrink-wrapping are attended to on a timely basis. •Support the Return to Vendor (RTV) process as required. •Prepare the daily printing of signage and price changes for all merchandise and vendor displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, delivery drivers, fellow associates, and our customers as a key priority. Some of what you need •One year previously related experience is preferred. •Working towards or successful completion of high school is preferred. •Ability to engage drivers and customers in a friendly and professional manner. •Ability to plan, organize and prioritize effectively and efficiently with a sense of urgency. •Forklift Training and certification may be required. •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •Conditions of the work environment are such that minor physical discomfort may occur, due to exposure to uncontrollable temperature and noise from delivery trucks, fumes from trucks, dirt and dust. •Shipments arrive throughout a day and associates will be required to manage the flow of the backroom, this may require working for periods of 1-2 hours without being able to take a break. A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising tandards and to maximize our customer experience. Movement of freight by use of ladders and stock pickers is required. •This role typically works through the day, however at times you will need to be available, with notice, to work a varying schedule to meet the needs of the business.This includes working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

UNLIMITED POSSIBILITIES AHEAD.Position:BDC Sales RepStatus:Full-TimeDealership:OpenRoad Head Office - RichmondDepartment:Client Contact Centre Compensation: $42,000-$55,000 per annum *this is a commissioned position - wages commensurate with experience & productivity. We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handling heavy outbound and inbound phone contacts. Following up with customers about their experience at OpenRoad. Contacting customers to schedule sales appointments. Providing customers positive experiences through excellent service. Forward escalations to appropriate management. Working in a process-driven work environment. Working with multiple software applications. Maintaining an updated customer database. Working in a process-driven work environment. Working with CRM systems. Maintaining an updated customer database. Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: An interest in the automotive industry. Strong customer service and phone skills. Possess strong organizational, follow-up and paper-flow handling skills. Quick thinker and learner, ability to multitask. Positive, flexible and process-oriented. Organized, Self-motivated, enthusiastic and detail-oriented. Professional and confident attitude, strong time management skills. FluentinMandarin and Englishis ideal or preferred. Completed high school education, or equivalent work experience. Previous call center experience (an asset but not required). Proficient with MS Office. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/hiring/jobs/2529 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.

UNLIMITED POSSIBILITIES AHEAD.Position:Product Advisor Status:Sales Full-TimeDealership: OpenRoad Honda RichmondDepartment: SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of a collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives). Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Set goals for each month's productivity; plan and organize how to reach those objectives. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up. Attend department meetings as required. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/jobs/view.php?id=3252 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!

UNLIMITED POSSIBILITIES AHEADPosition:Detail AssociateStatus: UnionFull-TimeDealership:OpenRoad Richmond HondaDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Work with the Service department to ensure that new and used vehicles are cleaned, waxed, detailed and prepared in a timely, and thorough manner. Duties include vacuuming and steam cleaning interiors, washing and polishing exteriors, and carrying out minor repairs to damaged paint work. Complete every job according to dealership standards at all times. Regularly inspect new car inventory to ensure the appearance of these vehicles meet dealership standards. Keep work area clean, free of clutter, and presentable in appearance. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Strong attention to detail and high quality control standards. Excellent time management skills, with ability to work effectively against deadlines. Some knowledge of automotive repair and maintenance with previous detail experience. Good judgment in execution of tasks. Must be able to work in an active, social atmosphere without being distracted. Strong communication skills, with the ability to communicate customers' interests, needs and requests to management and the parts team A valid British Columbia driver's license and good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3461 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!

UNLIMITED POSSIBILITIES AHEAD.Position:Product Advisor Status:Sales Full-TimeDealership: OpenRoad Acura RichmondDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives). Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Set goals for each month's productivity; plan and organize how to reach those objectives. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up. Attend department meetings as required. Suitable candidates must have the experience, drive, and proven success selling pre-owned vehicles as well Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Sharepoint. Failure to complete the form will cause a delay in your application. https://orag.bamboohr.com/careers/3939 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!

UNLIMITED POSSIBILITIES AHEAD.Position:Product Advisor (External: Inventory Acquisition Specialist)Status:Sales Full-TimeDealership:OpenRoad Hyundai RichmondDepartment:Sales Compensation: $35,000 - $80,000 per yearWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives). Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Set goals for each month's productivity; plan and organize how to reach those objectives. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up. Attend department meetings as required. Suitable candidates must have the experience, drive, and proven success selling pre-owned vehicles as well Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3686 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

International Fastline Forwarding Inc. is a provider of both domestic and international shipping solutions. We offer a complete range of efficient transportation, logistics, and supply chain management services to meet the changing demands of businesses both internationally and domestically. The company’s core products and services include International Transportation (Ocean, Air) with Customs Brokerage, Door Delivery, Trucking, Warehousing, Insurance and other logistic services.The International Fastline Logistics Team is expanding, and we are seeking Freight Forwarding Logisticians to handle the technicalities of international transportation marketplaces. As the Freight Forwarding Logistician, you will work alongside other employees to assist in new business development, to ensure successful operational procedures are being adhered to, promote international service offerings, and make certain that all operational processes are within compliance.Reporting directly to the Sales Director in Vancouver, this role will oversee Air/Ocean, and Ground transportation requirements in/out of Vancouver and Toronto.Duties:- Coordinate & communicate professionally with clients, warehouse, truck drivers & consignees.- Implement proactive action and service to secure existing customers and cultivate potential business.- Handle orders and full sets of inbound and outbound documents.- Prepare Invoices & various reports.- Arrange Schedules for truck drivers.- Monitor logistics schedule.- Process shipping documents and maintain logistics data in system.- Research and advise on logistics matters including but not limited to delivery schedule and channel of delivery.- Participate in workflow improvement or other projects as relevant.Requirements:- Detail-minded with excellent analytical, planning, and presentation skills.- Excellent communication skills.- Diploma or above in Supply Chain or related disciplines.- At least 3 years’ experience in logistics operations in multi-national trading office.- Good understanding and experience in international shipments process.- Flexible, good team player and able to work under pressure.- Proficiency in MS office and preferably with knowledge of ERP or supply chain software.- Fluent in both spoken and written English.Job type:Permanent, Full-time job, 35 hours/week;Location: 2 in Vancouver and 1 in TorontoInterested candidates please apply immediately by email to with your resume, we are eager to speak to you! We offer a competitive annual wage ($53,000) along with a benefits package!

UNLIMITED POSSIBILITIES AHEAD.Position: Sales to Service Team Member Status:Sales Full-TimeDealership: OpenRoad Richmond HondaDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! SUMMARY: A Service to Sales Team Member is one that will interact with existing service clients in a variety of ways. This role requires Team Members to consistently deliver a high level of customer service in all interactions. This Team will explore vehicle ownership options with clients who have brought their vehicle into the dealership for maintenance. This team will be responsible for not only completing comprehensive appraisals of vehicles that are in for service, but also presenting the vehicle valuation in the agreed upon fashion to all clients, as well as following up with all clients who have had vehicles appraised. All efforts are geared to best try and generate opportunities for the client to either upgrade their vehicle or sell their vehicle to the dealership.ROLE & RESPONSIBILITIES: Facilitate the Dealership's Goal of Appraising the vehicles and communicating a client's Ownership Options to 90% of the Service Clients who bring their vehicle in for service. This role also includes follow-up duties on each of these opportunities to the Dealership's Standard. Provide exceptional customer service and determine each prospective client's vehicle needs by asking questions and listening. Demonstrate to clients not only the value of their current vehicle, but also the value of them considering an upgrade to their vehicle. Facilitate Purchase Paperwork of a client's vehicle on the Company's behalf based on approved Appraisal values provided by CVA and confirmed by the sales manager on duty. Pass off clients who are interested in upgrading their vehicle to a newer one to the sales team and ensure a seamless handoff. Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Ensure Clients happiness to give the dealership the best opportunity at retaining this client's business moving forward. Set goals for each month's productivity; plan and organize how to reach those objectives. Attend Department Meetings as Required Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with ability to maintain records using computerized system. A Current VSA MDC License (or the willingness to obtain one) Strong Time Management & Prioritization Skills Strong Customer Service Skills. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3789 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Richmond Auto MallDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3805 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!

UNLIMITED POSSIBILITIES AHEAD.Position:Detail Associate Status:Full-TimeDealership:OpenRoad Acura Richmond Department:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Work with the Service department to ensure that new and used vehicles are cleaned, waxed, detailed and prepared in a timely, and thorough manner. Duties include vacuuming and steam cleaning interiors, washing and polishing exteriors, and carrying out minor repairs to damaged paint work. Complete every job according to dealership standards at all times. Regularly inspect new car inventory to ensure the appearance of these vehicles meet dealership standards. Keep work area clean, free of clutter, and presentable in appearance. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Strong attention to detail and high quality control standards. Excellent time management skills, with ability to work effectively against deadlines. Some knowledge of automotive repair and maintenance with previous detail experience. Good judgment in execution of tasks. Must be able to work in an active, social atmosphere without being distracted. Strong communication skills, with the ability to communicate customers' interests, needs and requests to management and the parts team A valid British Columbia driver's license and good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Sharepoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3934 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!

UNLIMITED POSSIBILITIES AHEAD.Position:Service AdministratorStatus:Full-TimeDealership: OpenRoad Acura RichmondDepartment: ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Sharepoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3946 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.

UNLIMITED POSSIBILITIES AHEAD.Position:Product Advisor Status:Sales Full-TimeDealership: OpenRoad Lexus RichmondDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives). Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Set goals for each month's productivity; plan and organize how to reach those objectives. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up. Attend department meetings as required. Suitable candidates must have the experience, drive, and proven success selling pre-owned vehicles as well Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!

UNLIMITED POSSIBILITIES AHEAD.We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players. Who are excited to continually learn, work hard, and take ownership of their role.The OpenRoad Auto Group is proud to offer a paid training program that prepares you for a career as a Financial Services Manager within our award-winning organization.OpenRoad's Financial Services Manager (FSM) Development Team is a paid contract position that involves a structured in-class training followed by real on-the-job experience.Our next intake to this highly-sought-after program is June 3rd, 2024. So, if you've wanted to get into the Financial Services Office with Canada's preeminent automotive group, this is your opportunity!If you are successful in getting accepted to the program, you will receive a 12-month full-time paid contract position that provides: 3 weeks of comprehensive in-class training 1-week in-store shadowing working with some of OpenRoad's most experienced Financial Services Managers Up to 11 months of in-store relief work functioning as a Financial Services Manager in a temporary capacity. Being a part of the FSM Development Team allows you the opportunity to gain real-world experience and fine tune your presentation skills, product knowledge and sales processes. Our goal is for you to find a permanent position within the OpenRoad Auto Group's 22 BC dealerships located from Richmond to Abbotsford. Following successful competition of the in-class training and throughout the length of the contract, you will be considered over external candidates for permanent Financial Services positions within the OpenRoad Auto Group.Will you be a good candidate for OpenRoad's F&I Development Team?✓ If you have experience in Finance, Sales, Insurance or Automotive then this is a great opportunity to build on your current skill set.You'll need to be: An effective communicator so you're able to ensure our guests understand the details of their purchase, provide education on their personal credit, listen to their needs and demonstrate solutions in a clear and objective manner. Well organized so you're able to maintain the flow of ongoing business as it pertains to securing approvals, preparing paperwork and product presentations for booked deliveries and finalizing documents from completed deliveries. Able to maintain a high-level of attention to detail to make certain that guest and vehicle information is accurate on legally binding purchase/lease documentation to reduce funding delays and dealership liability. Able to take ownership of your role and responsibilities by contributing to the needs of the department and helping construct positive outcomes for challenging situations. Able to demonstrate efficient time management skills when scheduling deliveries to create a seamless transaction for the guest while setting other team members up for success in a fast-paced environment. Self motivated to improve yourself and your individual sales and product penetration results through ongoing training and development to exceed the targets set out for the team. The type that thrives under pressure during month-end delivery volumes while balancing the needs of accommodating tight time frames and maintaining/improving product penetration results without compromising the guest experience You'll also need to be: Able to be licenced with the Motor Vehicle Sales Authority of BC (MVSABC) prior to working with documents and guests. Legally able to operate a motor vehicle in the Province of British Columbia and able to provide a clean driver's abstract. If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to join OpenRoad's FSM Development Program and grow with us today!https://orag.bamboohr.com/careers/3968 Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet 2.0. Failure to complete the form will cause a delay in your application.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.

UNLIMITED POSSIBILITIES AHEAD.Position: General Accounting AssociateStatus: Full-TimeDealership: OpenRoad Head Office RichmondDepartment: AccountingWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! Your contribution: To champion OpenRoad's Climate Goals. Post Vehicle sales onto GL/Review deals on daily basis. Check car deal paperwork for compliance Document filing. Prepare month-end Cardesk packages. Reconcile financial discrepancies by collecting and analizing account information. Contribute to a strong relationship through positive interactions with Business Unit. Assist with preparations for audits. Responsibilities also include (but are not limited to) analyzing trends, costs, revenues, financial commitments Responsible of reconciling schedules by communicating with business units Perform financial activities including month-end/year-end closing/submission, analysis, and reconciliation of general ledger accounts in timely manner Perform daily vehicle flooring payout/chattel Keep track of payments and receipts between dealership and manufacturer. OpenRoad reserves the right to modify this job description as business needs require. What it takes to be part of our dynamic team: Solid accounting mindset in accounting basics. Sensitive in number matching and reconciliation. Ability to process mass volume of transactions efficiently. Highly self-motivated individual, ability to work effectively under stress and deadlines. Excellent interpersonal skills, and have the ability to work effectively with all levels of the organization. Well-organized and detail-oriented. Previous accounting and automotive experience is preferred. Knowledge of CDK or ADP preferred. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3970 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!

UNLIMITED POSSIBILITIES AHEAD.Position: Service Manager Status:Full-TimeLocation: RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! The Service Manager is primarily responsible for the profitable and efficient operation of the dealership's service department. S/He will accomplish this objective by establishing strong customer relationships, operating the department at maximum productivity, creating a good work environment, and effectively managing department resources.ROLE & RESPONSIBILITIES: Recruit and provide training for service department staff to promote customer satisfaction and high quality service. Ensure that customer complaints and misunderstandings are handled in a fair, timely, and professional manner. Generate and continually strive to increase labour sales by planning and executing ongoing service advertising program. Review performance of service advisors and evaluate and train on an ongoing basis. Ensure that all necessary shop equipment is available, and maintain a safe working condition. Review quality control procedures on an ongoing basis to ensure all staff are complying with policies and procedures. Control department budgets and other expenses. Meet with dealership management routinely to review service department performance, set future performance objectives, plan promotional activities, and discuss additional departmental matters. Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 10 years of experience in automotive dealership service department. Strong analytical, organizational and people skills. Working knowledge of automotive equipment parts and accessories. Current knowledge of local sources of supply. Ability to motivate and train department staff. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.https://orag.bamboohr.com/careers/3936 JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.

UNLIMITED POSSIBILITIES AHEAD.Position:Reception Associate Status: Full-TimeDealership:OpenRoad Toyota Richmond Department:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. Takes thorough messages, indicating the caller's name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party. Perform clerical duties and accounting duties as assigned by Management. Answer the phone and determine the nature of the phone call Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. Takes thorough messages, indicating the caller's name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party. Add and update customer information in CRMs Stay up to date on procedural changes for each dealership. Providing highest level of customer service to ensure satisfaction and retention. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to be versatile in working with changing priorities of position responsibilities, and ability to multitask. Professional personal appearance. Strong customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped. Exceptional interpersonal and communication skills over the phone and in person. Ability to work and function with all work teams and all department levels. Organized and detail oriented. Demonstrated computer skills - MS Word and Excel. Must be able to work in an active, social atmosphere without being distracted. Professional and confident attitude, strong time management skills. A second languageis ideal or preferred. Completed high school education, or equivalent work experience. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3972 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.

UNLIMITED POSSIBILITIES AHEAD.Position:Financial Services ManagerStatus:Full-TimeDealership: OpenRoad Lexus RichmondDepartment:Sales - Business OfficeWe are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.ROLE & RESPONSIBILITIES: Determine needed programs and/or actions to increase performance on a continuing basis. Identify targets for finance product sales and ensure that such targets are met. Proactively identify client needs and offer appropriate advice in accordance with business objectives. Ensure all vehicle financial contract documentation is accurate and properly submitted to our Financial Institute partners Achieve Business Office product sales target and penetration percentages Ensure all vehicle financial contracts are funded in a timely manner Achieve a high customer satisfaction rating Contribute to planning and development of budgets, implementation of action plans, and monitoring variances against budget. Communicate department objectives and methods and procedures to all department staff. Planning, organizing, and coordinating activities with the Sales department. Establish long- and short-term goals, including objectives for turnover, profit, percentage, and finance source. Analyze the performance of the Finance & Insurance department to determine the level of fulfillment of planned goals. Proactively identify client needs and offer appropriate advice in accordance with business objectives. Communicate department objectives and methods and procedures to all department staff. Must follow Company safety policies and practices, and immediately, report any and all accidents to General Manager. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Minimum 1-year experience in a similar role with a strong sales record. Well organized and possess strong time management skills. Ability to work cooperatively with all levels of the organization. Excellent communication and interpersonal skills, and ability to build relationships. Highly self-motivated and have the ability to learn quickly and be open to challenges. Strong financial skills and business networks. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia Driver's License with a good driving record. Mandarin and/or Cantonese considered an asset Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.

RETAIL STORE MANAGER ABOUT OUR STORES: PetSmart is a retailer unlike any other; we dont just sell products, we provide solutions that foster happy and healthy homes for pets and pet parents. Our Store Managers lead the operations of our stores through that lens and are passionate about creating a unique, customer-focused environment. As a Retail Store Manager with PetSmart, youll oversee all aspects of our retail storefrom head to tail. From hiring & training knowledgeable associates to executing on strategic merchandising initiatives, youll set the standard of success within our stores. Its no easy feat, but every day you come in to work youll take pride in knowing that you're making a real difference for your associates, our pet parents, and pets in our care. ABOUT OUR TEAMS: In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. Youll lead an Assistant Manager, Service Managers and Department Managers to success in the following areas: Customer Engagement: With extensive knowledge of our products and a passion for animals, our Customer Engagement team ensure that our customers have the right solutions for their pet. In addition to supporting store initiatives, they also lead a team of Pet Care Associates to maintain a safe and clean environment for all pets in our care.Merchandising & Inventory: With a heavy emphasis on store presentation, our Merchandise and Inventory teams play an integral role in helping our pet parents find exactly what they need, right when they need it. This team leads the execution plan-o-grams, organize promotional and sale price changes, and oversee fulfillment of our In-Store Pick Up Orders.Associate Leadership: With an emphasis on training and development, our Associate Lead ensures that our teams have the education they need to advise pet parents, complete pet safety inspections and support the Store Manager on company initiatives. Services: Theres more to our stores than just the merchandiseits the services that we offer that are fast growing areas of our business. Although our Grooming Salon and our Pets Hotel do have their own leaders, it is in partnership with the Store Manager that they are successful business units.Overall Retail Initiatives: You and your teams will also drive sales and traffic targets, execute on strategic merchandising initiatives and set standards of success within our retail store. ABOUT YOUR CAREER: Just like were there for pets at every stage of their lives, well be with you at every stage of your career, too. With PetSmart, you will have opportunities to: Develop your leadership skills with on-going development Tackle the challenge of a new store opening or turning around a struggling storeTransfer to any one of our 1600 stores nationwide Grow to become a District Leader and then a Regional Director THE WARM AND FUZZIES: Weve highlighted job responsibilities as best as we could abovebut the best parts of working at PetSmart cant be fully described in the job description. Its the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!Its the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!Its the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, hes taken!Its the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.Its the celebration of Bellas birthday, Gizmos graduation from puppy classes or Aces adoption.Its the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, its a community of those who work together for the love of pets. Apply now to experience a career that loves you back. The British Columbia pay range for this position is from $65,000 to $110,000. This position is paid on an annual salary basis. Exact rate of pay will be based on position and experience level. In no instance will PetSmart pay less than the minimum wage for the location in which you have applied. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As the Department Manager for Merchandise and Inventory, youll ensure that the store runs smoothlyfrom head to tail. From motivating associates to ensuring we have the right product on the floor, our Department Managers drive the success of our stores by ensuring our customers have an engaging, personalized shopping experience. ABOUT OUR TEAMS: In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. So, as a PetSmart Department Manager, youll help lead the team in the following areas: Merchandising & Inventory: Our Merchandising & Inventory Leader play an integral role in helping our pet parents find exactly what they need, right when they need it. Areas of accountability will include leading the execution plan-o-grams, organizing promotional and sale price changes, and overseeing fulfillment of our In-Store Pick Up Orders. Associate Leadership: Youll lead a team of Stocking Associates to maintain a fully stocked and clean environment for our pets and pet parents. Youll also provide them with the guidance and development to grow their careers. Overall Retail Initiatives: Creating an exceptional customer experience is a top priority for all our leaders. From ensuring our associates have extensive knowledge of pet solutions to building connections with pet parents, our leaders ensure a safe and fun environment in our stores. ABOUT YOUR CAREER: Just like were there for pets at every stage of their lives, well be with you at every stage of your career, too. With PetSmart, you will have opportunities to: Gain experience in a different business unitfrom the store to the salon or the Phoenix Home OfficeDevelop your leadership skills as an Assistant Manager or Store ManagerTackle the challenge of a new store openingTransfer to any one of our 1600 stores nationwide THE WARM AND FUZZIES: Weve highlighted job responsibilities as best as we could abovebut the best parts of working at PetSmart cant be fully described in the job description. Its the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!Its the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!Its the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, hes taken!Its the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.Its the celebration of Bellas birthday, Gizmos graduation from puppy classes or Aces adoption.Its the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, its a community of those who work together for the love of pets. Apply now to experience a career that loves you back. We look forward to seeing your application to join our Department Management team! The British Columbia pay range for this position is from $19.50 to $29.50 per hour. This position is paid on an hourly basis. Exact rate of pay will be based on position and experience level. In no instance will PetSmart pay less than the minimum wage for the location in which you have applied. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

UNLIMITED POSSIBILITIES AHEAD.Position:Financial Services ManagerStatus:Full-TimeDealership:Richmond HondaDepartment:Sales - Business OfficeWe are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.ROLE & RESPONSIBILITIES: Determine needed programs and/or actions to increase performance on a continuing basis. Identify targets for finance product sales and ensure that such targets are met. Proactively identify client needs and offer appropriate advice in accordance with business objectives. Ensure all vehicle financial contract documentation is accurate and properly submitted to our Financial Institute partners Achieve Business Office product sales target and penetration percentages Ensure all vehicle financial contracts are funded in a timely manner Achieve a high customer satisfaction rating Contribute to planning and development of budgets, implementation of action plans, and monitoring variances against budget. Communicate department objectives and methods and procedures to all department staff. Planning, organizing, and coordinating activities with the Sales department. Establish long- and short-term goals, including objectives for turnover, profit, percentage, and finance source. Analyze the performance of the Finance & Insurance department to determine the level of fulfillment of planned goals. Proactively identify client needs and offer appropriate advice in accordance with business objectives. Communicate department objectives and methods and procedures to all department staff. Must follow Company safety policies and practices, and immediately, report any and all accidents to General Manager. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Minimum 1-year experience in a similar role with a strong sales record. Well organized and possess strong time management skills. Ability to work cooperatively with all levels of the organization. Excellent communication and interpersonal skills, and ability to build relationships. Highly self-motivated and have the ability to learn quickly and be open to challenges. Strong financial skills and business networks. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia Driver's License with a good driving record. Mandarin and/or Cantonese considered an asset Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.