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Overview of salaries statistics of the profession "Banqueting Manager in Canada"

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Assistant General Manager
White Spot, Nanaimo, BC
Do you enjoy working in a friendly family-like environment? How about making a difference? White Spot is renowned as a place for everyone and every occasion, and for providing a warm welcome, familiar comfort, and unique tasting food. We're an iconic brand, the longest running restaurant chain in Canada, and we're proud of our special history and the role we play in our communities. White Spot managers operate high volume restaurants that are open for breakfast, lunch, and dinner and that generally have a total team of between 50 and 100. As an Assistant General Manager, you are the General Manager's "right hand," with huge opportunity to make a difference. In addition to day-to-day shift management, Managers are responsible for: Hiring and training team members Creating a positive welcoming environment for their team Maintaining the highest standards of service, cleanliness and food safety Demonstrating a "guest first" approach always Developing and meeting financial plans Coordinating in-store promotions Promoting their restaurant in the local market Job Requirements: Minimum 2 years experience as a restaurant manager Passion for service and commitment to quality Excellent communication and interpersonal skills Strong understanding of restaurant operational controls and financial statements A proven record of training and developing a team A thorough understanding of Food Safe and WorkSafe requirements High energy and a winning attitude Commitment to continuous learning and improvement Our benefits include: Competitive compensation Industry leading benefit package including Extended Health, Dental, Disability and Life Insurance, Employee Assistance Program and RRSP Inclusion in our corporate events such as the Annual Conference & Awards Banquet, Holiday party, etc. Access to Perks program that offers discounts to various attractions, events, shopping, travel, and more. Flexible schedule Leadership workshops for growth and development Extensive E-Learning training Salary Range: $57,000 - $67,500 Salary dependent on experience and skills Comprehensive benefits package and bonus potential of up to $10,000 per year Why White Spot? Unique market positioning - "The Spot for Everyone" and a welcoming, dynamic environment Competitive salaries and a comprehensive benefits package As an Assistant General Manager, receive 3 weeks paid vacation in your first year The chance to work with an iconic brand! White Spot is Canada's longest running chain restaurant, one of Canada's Best Managed companies and one of BC's best loved brands. Hide To apply for this position, please email your resume and cover letter to [email protected] .
Restaurant Assistant Manager
Lulu Kitchen Ltd., Burnaby, BC, CA
Position: Restaurant Assistant ManagerSalary: $27.5 per hourWorking hours: 35 hours per weekWork location: 4660 Hastings Street, Burnaby, BC Canada V5C 2K5Lu Lu Kitchen Ltd., doing business as Lu Lu BBQ, is a restaurant that offers Chinese style cuisine. Indulge in the art of Chinese gastronomy as we specialize in mouthwatering Chinese-style BBQ cuisine. Our talented chefs have mastered the techniques and secret recipes that bring out the rich flavors and tantalizing aromas of our dishes. From succulent roasted meats to sizzling skewers, every bite will transport you to the vibrant streets of China. We take pride in offering a diverse menu that caters to every palate. Each dish is meticulously crafted using the finest ingredients, ensuring a delightful symphony of taste and texture.After the COVID-19 pandemic, the restaurant industry is gradually recovering, and our restaurant is experiencing an increasing number of customers. Therefore, we are in need of a Restaurant Assistant Manager to effectively handle restaurant operations. The Restaurant Assistant Manager will perform the following duties:• Assist the Owner/Restaurant Manager in maintaining operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.• Assist in the purchasing, storage, preparation, handling and additionally serving of all food beverage products to customers• Act as a support system for all areas of the restaurant• Assist in planning restaurant budget and generating financial reports• Ensure health and safety regulations are strictly followed by staff• Attend weekly meetings with the Owner/Restaurant Manager to review sales activities and suggest ways of increasing revenue and increasing customer service• Maintain spotlessly clean, a safe restaurant at all times• Monitor inventory and ensure that all food supplies and other restaurant essentials are adequately stocked.• Participate in marketing plans and implementation.• Act with integrity, honesty, and knowledge that promote the culture and values of our restaurant.• Perform other essential duties as required, including assisting in all banquet arrangements and events and relieving staff in case of emergencies.Preferred Qualifications• High School graduation• At least three years of working experience in a restaurant management position• Knowledge of Chinese cuisine is a plus• Excellent leader with communication and interpersonal skills• Innovative, trustworthy, and impartial.• Ability to work evenings, weekends, and holidays.• Ability to motivate employees to work as a team.• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.• Must be able to lift to 30 lbs and frequently bend and twist from the waist• Must be responsible and accountable• Excellent customer service and relationship skills are required• Problem-solving skills and customer-savvyIf you are interested in the Restaurant Assistant Manager position, please send your resume by email to . We welcome qualified candidates to contact us by email and submit resumes. Please note that only selected candidates will be contacted.
Kitchen Manager
White Spot, North Vancouver, BC
Do you enjoy working in a friendly family-like environment? How about working collaboratively with other managers and training team members? White Spot is renowned as a place for everyone and every occasion, and for providing a warm welcome, familiar comfort, and unique tasting food. We're an iconic brand, the longest running restaurant chain in Canada, and we're proud of our special history and the role we play in our communities. White Spot managers operate high volume restaurants that are open for breakfast, lunch and dinner and that generally have a total team of between 50 and 100. In addition to day-to-day shift management, Managers are responsible for: Hiring and training team members Creating a positive welcoming environment for their team Maintaining the highest standards of service, cleanliness and food safety Demonstrating a "guest first" approach always Developing and meeting financial plans Coordinating in-store promotions Promoting their restaurant in the local market Job Requirements: Minimum 2 years experience as a kitchen manager Passion for food and commitment to quality Strong attention to detail and eye for presentation Conceptual understanding of restaurant operational controls and financial statements A thorough understanding of Food Safe and WorkSafe requirements A proven record of training and developing a team Excellent communication and interpersonal skills High energy and a winning attitude Commitment to continuous learning and improvement Our benefits include: Competitive compensation Industry leading benefit package including Extended Health, Dental, Disability and Life Insurance, Employee Assistance Program and RRSP Inclusion in our corporate events such as the Annual Conference & Awards Banquet, Holiday party, etc. Access to Perks program that offers discounts to various attractions, events, shopping, travel, and more. Flexible schedule Leadership workshops for growth and development Extensive E-Learning training Salary Range: $57,000-$67,500 per year Salary dependent on experience and skills Comprehensive benefits package and bonus potential of up to $10,000 per year Why White Spot? Unique market positioning - "The Spot for Everyone" and a welcoming, dynamic environment As a Kitchen Manager, receive 3 weeks paid vacation in your first year We offer professional development opportunities through our Skilled Trades accredited Red Seal Program. We are the only hospitality organization in BC accredited to provide this training in-house. Have the chance to work with an iconic brand! White Spot is Canada's longest running chain restaurant, one of Canada's Best Managed companies and one of BC's best loved brands. To apply for this position, please email your resume and cover letter to [email protected] .
Kitchen Manager
White Spot, Vancouver, BC
Do you enjoy working in a friendly family-like environment? How about working collaboratively with other managers and training team members? White Spot is renowned as a place for everyone and every occasion, and for providing a warm welcome, familiar comfort, and unique tasting food. We're an iconic brand, the longest running restaurant chain in Canada, and we're proud of our special history and the role we play in our communities. White Spot managers operate high volume restaurants that are open for breakfast, lunch and dinner and that generally have a total team of between 50 and 100. In addition to day-to-day shift management, Managers are responsible for: Hiring and training team members Creating a positive welcoming environment for their team Maintaining the highest standards of service, cleanliness and food safety Demonstrating a "guest first" approach always Developing and meeting financial plans Coordinating in-store promotions Promoting their restaurant in the local market Job Requirements: Minimum 2 years experience as a kitchen manager Passion for food and commitment to quality Strong attention to detail and eye for presentation Conceptual understanding of restaurant operational controls and financial statements A thorough understanding of Food Safe and WorkSafe requirements A proven record of training and developing a team Excellent communication and interpersonal skills High energy and a winning attitude Commitment to continuous learning and improvement Our benefits include: Competitive compensation Industry leading benefit package including Extended Health, Dental, Disability and Life Insurance, Employee Assistance Program and RRSP Inclusion in our corporate events such as the Annual Conference & Awards Banquet, Holiday party, etc. Access to Perks program that offers discounts to various attractions, events, shopping, travel, and more. Flexible schedule Leadership workshops for growth and development Extensive E-Learning training Salary Range: $57,000-$67,500 per year Salary dependent on experience and skills Comprehensive benefits package and bonus potential of up to $10,000 per year Why White Spot? Unique market positioning - "The Spot for Everyone" and a welcoming, dynamic environment As a Kitchen Manager, receive 3 weeks paid vacation in your first year We offer professional development opportunities through our Skilled Trades accredited Red Seal Program. We are the only hospitality organization in BC accredited to provide this training in-house. Have the chance to work with an iconic brand! White Spot is Canada's longest running chain restaurant, one of Canada's Best Managed companies and one of BC's best loved brands. To apply for this position, please email your resume and cover letter to [email protected] .
Banquet Supervisor
The Ritz-Carlton, Melbourne, Victoria, Australia
Job Number 24059005Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Banquets Supervisor, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.Position Summary: Join our Ladies and Gentlemen and supervise the preparation of event & meeting spaces, tending bar and serving platters of food. Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings. Lead the banquets department with all operational tasks, strategies and team building initiatives for our associates as they are our most important assets. Manage the department's banquet enquiries in an efficient and effective manner. Ensure you and the team uphold all company policies and procedures whilst demonstrating the hotel core values. Lead the banquets team with support of the banquets manager in operational tasks. Be an empowering leader by providing motivation and support to your department's Ladies and Gentlemen. Plan and execute team building activities for our associates as they are our most important assets.About You: An up-to-date RSA Passion for the industry Relevant experience in a similar role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitudeOur Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/04/2024 09:42 AM
Events Manager
Marriott International, Bengaluru, Any, India
Job Number 24066305Job Category Event ManagementLocation Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.CORE WORK ACTIVITIESManaging Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities.Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/16/2024 03:51 PM
Banquets Porter
Marriott International, Trois-Rivieres, Quebec
Additional Information Pay range: $17.03/hour - $20.03/hourJob Number 24052670Job Category Food and Beverage & CulinaryLocation Delta Hotels Trois Rivieres Conference Centre, 1620 Rue Notre-Dame Centre, Trois-Rivieres, QC, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYComplete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Trois-Rivières takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/26/2024 09:08 AM
Senior Banquet Manager
The Ritz-Carlton, Melbourne, Victoria, Australia
Job Number 24054984Job Category Event ManagementLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Senior Banquet Manager, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career. Position Summary: Join our Ladies and Gentlemen and be responsible for overseeing banquet operations, leading the banquet team, ensuring exceptional customer service. Working alongside the Director of Events on budgeting, payroll management & human operations Tasked with service trainings for the banquet operation teams Point of Contact in coordination of events and activities internally and externally Manage supply needs, inventories, equipment, and staff scheduling. Support the hotel's service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience. Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings. Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner. Inspire the Banquet team to provide quality service and exceed guest expectations. Be an empowering leader by providing motivation and support to your department's Ladies and Gentlemen. Plan and execute team building activities for our associates as they are our most important assets. Liaise with stakeholders, clients and other individuals as the main point of contact for events & kitchen functions.About You: Relevant experience in a similar managerial role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitudeOur Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 10:21 AM
Banquet Captain
Marriott International, Charlottetown, Prince Edward Island
Additional Information Pay: $16.75/hour, Health, Dental, Pension, Travel Benefits, Dry Cleaning, Parking, FitnessJob Number 24055582Job Category Food and Beverage & CulinaryLocation Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.The pay range for this position is $16.75 to $16.75 per hour.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Prince Edward takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/29/2024 03:50 PM
Banquet Manager
Marriott International, Mumbai, Any, India
Job Number 24057237Job Category Food and Beverage & CulinaryLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESManaging Day-to-Day Operations • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.Leading Food and Beverage Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Ensures and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. • Ensures compliance with all applicable laws and regulations. • Ensures compliance with food handling and sanitation standards. • Ensures staff understands local, state and Federal liquor laws. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Establishes guidelines so employees understand expectations and parameters. • Monitors alcohol beverage service in compliance with local laws.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. • Handles guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Ensures corrective action is taken to continuously improve service results. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Ensures employees are treated fairly and equitably. Strives to improve employee retention. • Ensures employees receive on-going training to understand guest expectations. • Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Ensures recognition is taking place across areas of responsibility.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 08:42 AM
Chef Manager
Compass Group Canada, Montmagny, Quebec
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine creating a place where tomorrow's leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that's why this is so much more than a job.Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today's students. Join our commitment to providing responsible, healthy-eating solutions.Click here to view our Team Member video!Job SummaryNow, if you were to come on board as one of our Chef Managers, we'd ask you to do the following for us: Participate in all phases of food preparation, menu planning, and development. Help with all catering/conference events on site. Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues. Ensure positive client relationships and satisfaction. Be responsible for directly managing associates. Ensure the unit has strict compliance with the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations. Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process. Think you have what it takes to be our Chef Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Four years of culinary experience and strong supervisory skills, capable of motivating, leading and developing associates. Sound knowledge of financial management including the ability to control food and labour costs. Creative ability to apply current trendy food items and presentations to food service operations. Catering and banquet experience. Hard-working, hands-on team player. Excellent communication skills (written and verbal). Willing to accommodate a flexible work schedule. Able to work in a fast-paced environment with changing work priorities. Experience working with Microsoft Office (Word and Excel) and feel comfortable learning new programs. The ability to work independently. You would be a preferred candidate if you have Red Seal culinary certification. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/03/2024 04:12 PM
Chef Manager
Compass Group Canada, Montreal, Quebec
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Why work with Eurest Services? Imagine working in a place where talented people come together and share an unrelenting passion. Whether we're providing solutions for a single site or serving a multi-facility organization, we take pride in every aspect of our work. No job is too big. No detail is too small. We're more than an industry-leading provider, we're an industry-leading team. Join us.Job Details Location: Lockheed Martin Solution Moteur Commercial 7171 Blvd. de la Côte-Vertu, Saint-Laurent, QC H4S 1Z3, Canada Status: Full Time Permanent Schedule: Monday to Friday 6:00 - 2:30 pm Important Information: Excellent Benefits Package starting day 1 + RRSP match Job SummaryNow, if you were to come on board as one of our Chef Managers, we'd ask you to do the following for us: Participate in all phases of food preparation, menu planning, and development. Help with all catering/conference events on site. Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues. Ensure positive client relationships and satisfaction. Be responsible for directly managing associates. Ensure the unit has strict compliance with the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations. Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process. Think you have what it takes to be our Chef Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Four years of culinary experience and strong supervisory skills, capable of motivating, leading and developing associates. Sound knowledge of financial management including the ability to control food and labour costs. Creative ability to apply current trendy food items and presentations to food service operations. Catering and banquet experience. Hard-working, hands-on team player. Excellent communication skills (written and verbal). Willing to accommodate a flexible work schedule. Able to work in a fast-paced environment with changing work priorities. Experience working with Microsoft Office (Word and Excel) and feel comfortable learning new programs. The ability to work independently. You would be a preferred candidate if you have Red Seal culinary certification. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/03/2024 04:11 PM
Banquet Supervisor
The Ritz-Carlton, Melbourne, Victoria, Australia
Job Number 24059005Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Banquets Supervisor, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.Position Summary: Join our Ladies and Gentlemen and supervise the preparation of event & meeting spaces, tending bar and serving platters of food. Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings. Lead the banquets department with all operational tasks, strategies and team building initiatives for our associates as they are our most important assets. Manage the department's banquet enquiries in an efficient and effective manner. Ensure you and the team uphold all company policies and procedures whilst demonstrating the hotel core values. Lead the banquets team with support of the banquets manager in operational tasks. Be an empowering leader by providing motivation and support to your department's Ladies and Gentlemen. Plan and execute team building activities for our associates as they are our most important assets.About You: An up-to-date RSA Passion for the industry Relevant experience in a similar role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitudeOur Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/04/2024 12:08 PM
Manager - Food & Beverage manager
Marriott International, Jodhpur, Any, India
Job Number 24058861Job Category Food and Beverage & CulinaryLocation Fairfield by Marriott Jodhpur, Opposite New High Court Near Shatabdi Circle, Jodhpur, Rajasthan, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESDeveloping and Maintaining Budgets • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Maintains a positive cost management index for kitchen and restaurant operations. • Utilizes budgets to understand financial objectives.Leading Food and Beverage Team • Manages the Food and Beverage departments (not catering sales). • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Oversees all culinary, restaurant, beverage and room service operations. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides excellent customer service to all employees. • Responds quickly and proactively to employee's concerns. • Provides a learning atmosphere with a focus on continuous improvement. • Provides proactive coaching and counseling to team members. • Encourages and builds mutual trust, respect, and cooperation among team members. • Monitors and maintains the productivity level of employees. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest's concerns. • Understands the brand's service culture. • Drives alignment of all employees, team leaders and managers to the brand's service culture. • Sets service expectations for all guests internally and externally. • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. • Verifies all banquet functions are up to standard and exceed guest's expectations. • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Conducts performance reviews in a timely manner. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.Additional Responsibilities • Complies with all corporate accounting procedures. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Drives effective departmental communication and information systems through logs, department meetings and property meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/04/2024 11:33 AM
Assistant Banquet Manager
Marriott International, Ottawa, Any
Additional Information Full Time, WeekendsJob Number 24061950Job Category Event ManagementLocation Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.CORE WORK ACTIVITIESSupporting Management of Department Operations and Inventories • Manages departmental inventories and assets including par levels and maintenance of equipment. • Conducts monthly department meetings with the Banquet captains and employees. • Maintains attendance log for banquet employees. • Maintains and enforces established sanitation levels. • Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.). • Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores. • Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs). • Uses banquet beverage "Use" records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. • Schedules banquet service staff to forecast and service standards, while maximizing profits.Participating in and Leading Banquet Teams • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.Providing and Ensuring Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.Conducting Human Resources Activities • Interviews and hires Banquet captains and employees with appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees understand expectations and parameters. • Observes service behaviors of employees and provides feedback to individuals. • Reviews comment cards and guest satisfaction results with employees. • Participates in the development and implementation of corrective action plans. • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.The salary range for this position is $ 56,000.00 to $ 67,000.00 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Ottawa City Centre takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 09:03 AM
Banquet Captain
Marriott International, Ottawa, Any
Additional Information Full Time, Weekend Availability, Smart ServeJob Number 24063843Job Category Food and Beverage & CulinaryLocation Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Ottawa City Centre takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/11/2024 09:41 AM
Chef Manager
Compass Group Canada, Whitecourt, Alberta
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine creating a place where tomorrow's leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that's why this is so much more than a job.Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today's students. Join our commitment to providing responsible, healthy-eating solutions.Click here to view our Team Member video!Job SummaryNow, if you were to come on board as one of our Chef Managers, we'd ask you to do the following for us: Participate in all phases of food preparation, menu planning, and development. Help with all catering/conference events on site. Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues. Ensure positive client relationships and satisfaction. Be responsible for directly managing associates. Ensure the unit has strict compliance with the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations. Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process. Think you have what it takes to be our Chef Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Four years of culinary experience and strong supervisory skills, capable of motivating, leading and developing associates. Sound knowledge of financial management including the ability to control food and labour costs. Creative ability to apply current trendy food items and presentations to food service operations. Catering and banquet experience. Hard-working, hands-on team player. Excellent communication skills (written and verbal). Willing to accommodate a flexible work schedule. Able to work in a fast-paced environment with changing work priorities. Experience working with Microsoft Office (Word and Excel) and feel comfortable learning new programs. The ability to work independently. You would be a preferred candidate if you have Red Seal culinary certification. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/10/2024 04:11 PM
Assistant Event Manager
Marriott International, Pune, Any, India
Job Number 24064242Job Category Event ManagementLocation JW Marriott Hotel Pune, Senapati Bapat Road, Pune, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.CORE WORK ACTIVITIESAssisting in Managing Meetings and Special Events Operations • Researches and analyzes new products, pricing and services of competition. • Reviews scheduled events and troubleshoot potential challenges/conflicts. • Assists in coordinating all groups that will impact property operations. • Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas. • Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines. • Assists in the execution of brand service initiatives in event management areas. • Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.Assisting in Budgets and Finances • Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. • Assists in creating the annual banquet budget.Driving Exceptional Customer Service • Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. • Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/12/2024 03:30 PM
Banquets Server
Marriott International, Moncton, New Brunswick
Additional Information Day Shifts, Overnight ShiftsJob Number 24063764Job Category Food and Beverage & CulinaryLocation Delta Hotels Beausejour, 750 Main Street, Moncton, New Brunswick, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly crumbed. Respond to and try to fulfill any special banquet event arrangements. Replenish buffet items to ensure consistency and freshness in presentation. Monitor tableware to ensure it is presentable to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Bus tables by removing and separating tableware, plateware, glassware, and flatware.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Beausejour takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/12/2024 03:09 PM
Banquet Porter (Part Time)
Fairmont Hotels and Resorts, Toronto, Any
Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionTo successfully set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient manner.Have complete knowledge of the hotel's events, services and facilities..Ensure prompt and courteous service is extended both internal and external customers..Maintain an orderly working environment, inform manager of any deficiencies.To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department.To refresh rooms as assigned by your manager or supervisor.To set up and tear down meeting rooms according to the pre-determined standards of the department and hotel, and direction of your manager.To ensure guest service excels at all times.To ensure guests needs and requirements are carried out with a helpful, and timely manner.To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department.To transport all equipment and store in the appropriate storage rooms, in a safe manner.Understand and carry out duties according to all banquet event orders and the instructions for each event..Understand all hotel and guests functions to be able to answer any questions made by any guests..To clean banquet rooms, vacuum, mop and dust as instructed.Ensure fire exits are clean and free of obstructions.Physical Aspects of Position include but are not limited to the following: Constant standing and walking throughout shiftFrequent lifting and carrying up to 50 lbsConstant kneeling, pushing, pulling, liftingFrequent ascending or descending ladders, stairs and rampsQualificationsTeamwork approach to all duties and helpful attitude with co-workersEfficient and effective approach to completing all tasks Fluency in English (written and verbal) a mustPrevious experience in banquets in a hotel is preferredMust be able to lift and transport heavy equipmentMust be able to follow instructions and understand set up diagramsExcellent problem solving skills requiredMust provide a positive and professional demeanorAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/17/2024 06:07 AM