Overview of salaries statistics of the profession "Travel Agent in Canada"

The trip is back and we are rapidly expanding our team of travel advisors to meet the growing demand. The expertise of a travel advisor is increasingly appreciated by a clientele who want to go on a trip with peace of mind.Come and enjoy the impressive purchasing power of Expedia as well as the automatic recognition that accompany the #1 brand in the field of travel by becoming a travel advisor of Expedia Cruises in Lasalle.Here’s what we offer:Instant credibility and recognition of the #1 travel brandAward-winning sales training program and personalized supportAccess cutting-edge marketing tools to grow your businessOpportunity to meet your customers in a professional environmentTravel benefits and discounted ratesCommission based salary ; highly competitive commission (self-employed)The opportunity to work from the office or in the comfort of your home ( Hybrid-Telework )Self-employed at your own pace, without pressure you make your scheduleInsurance: we pay your errors and omissions insurance.Your own websiteComplete search enginesWe give you a potential customer base.Your passion for organizing travel coupled with our tools allows our customers to book when, where and how they want. Take advantage of this flexibility and increase your ability to maximize your commissions through online prospect searches, in-person requests and your personal Expedia Cruises website.In addition to all these advantages, you will have the opportunity to work in a branded professional travel agency where you can meet your customers, organize on-site or virtual events, serve customers without an appointment and to connect with your community.Requirements of the position:Want to share your expertise and passion in planning and planning travel with our clients.Unparalleled customer service based on willingness to help the customerEase with computer toolsComfortable making courtesy calls to our customersBilingual MandatoryAvailable to invest 10 hours or more per week, including a day or more in a branch to develop your clienteleOPC licenceIn order to start your business plan a fee of $399 for the exclusive training program at Expedia Cruise and $15/month for the technological fees as well as the fees required by the Office of Consumer Protection to obtain your license to advise travels.Join Expedia Cruises in Lasalle today. CHANGE YOUR LIFE!

AGENT(E) AU SERVICE À LA CLIENTÈLETEMPS PLEIN Terminus de Val-d’OrLes Autobus Maheux ltée, une entreprise de transport de personnes solidement implantée en Abitibi-Témiscamingue, qui œuvre également dans le transport de colis et de messagerie Expédibus, est à la recherche d’un agent au service à la clientèle pour son terminus de Val-d’Or.Relevant de la directrice du terminus, le titulaire du poste répond aux demandes en personnes, téléphoniques et électroniques des clients. À partir des plateformes de vente, il délivre les billets aux passagers et effectue la réception et l’expédition des colis.Si vous êtes aussi passionné que nous par le transport de personnes, vous êtes la personne que nous recherchons pour compléter notre équipe !Conditions de travail :Emploi permanent à temps plein ;Horaire de travail de +/- 35 heures par semaine ;Salaire de base de 17$/heure, à discuter selon expériences et compétences ;Qualité de vie au travail.La forme masculine est utilisée uniquement dans le but d’alléger le texte et désigne aussi bien les femmes que les hommes. Le candidat recherché doit répondre aux exigences suivantes :Posséder une expérience pertinente et/ou des aptitudes pour le service à la clientèle et la vente telles que la courtoisie, l’entregent, de tact et le dynamisme ;Bonne maîtrise du français écrit ;Maîtriser la navigation Internet et les messageries électroniques ;Posséder les qualités telle que l’honnêteté, l’autonomie, la débrouillardise et le sens de l’initiative ;Avoir une tenue soignée et professionnelle ;Être capable de recevoir et traiter les paiements des clients puis balancer le tiroir-caisse ;Être apte à travailler sous pression ;Détenir une bonne capacité de communication. Le bilinguisme est un atout ;Connaître le réseau routier québécois et ontarien (atout important).La forme masculine est utilisée uniquement dans le but d’alléger le texte et désigne aussi bien les femmes que les hommes.

Un de nos clients dans le but de continuer de répondre au besoin des clients recherche un agent/courtier en assurance des entreprises pour la région de Saint-LiboireTâches :Attirer et solliciter des clients potentielsAnalyser les besoins actuels et futurs des clients en vue d’offrir des protections adaptées à leurs besoins en assurance des entreprises, agricoles et véhicules utilitairesParticiper à différents événements de représentation et de réseautageExpliquer les garanties, la portée des exclusions et limitations applicables au contrat d’assurance convenu avec le clientAssurer la rétention de la clientèle en contactant les clients avant tout renouvellement afin d’effectuer la mise à jour de leur dossierLes requis :Minimum de 6 ans et plus d’expérience en assurance des entreprisesHabiletés en communication et capacités à entretenir des relationsPermis en règle de l’AMF en assurance de dommages des entreprisesDétenir un permis de conduire en vigueurÊtre disponible à se déplacer sur le territoireBilinguismeRémunération :Salaire : entre 64K et à 99K en fonction de l’expérience et des compétences+ commissions sur les nouvelles affairesEt voici nos avantages sociaux :Assurances collectives dès la première journée (dès l’embauche)Régime de retraite à prestations déterminées (après 3 mois de service continu)Rabais de 35 % sur les polices d’assurance auto et habitation pour l’employéVacances compétitives13 jours fériés par an49 heures de congés mobiles. Les heures non utilisées sont remboursées au début de l’année suivanteTélémédecine 24 h/24, 7 jours sur 7 avec dialogue pour nos problèmes de santé, si nous sommes maladesBoni annuelRemboursement permis et suivi AMFFavorise le développement des compétences des employés35 heures semaine entre 8 h 30 et 17 h, pause payée de 15 minutes le matin et l’après-midi, 1 heure de dînerRÉF : 5069-08Pourquoi ne pas discuter de cette opportunité ensemble et ainsi prendre en main votre carrière ? D’autres postes sont aussi disponibles si ceci ne correspond pas à vos attentes. Au plaisir de vous rencontrer bientôt !Dans le but d’accélérer le traitement de votre candidature, s’il vous plaît faire suivre votre CV directement à mon courriel [email protected] avec mention du numéro d’annonce et aussi présenter celui-ci en Word pas de PDF. MerciDiane EganConseillère Sénior en RecrutementSpécialisée Secteurs Assurance et FinancierPrésidenteDiane Egan Langevin Emploi Recrutement et Associés Inc.2001, boulevard Robert-Bourassa, Suite 1700Montréal (Québec) H3A 2A6(514) 845-6800 poste [email protected] les candidatures retenues seront contactées.Note : L’usage du générique masculin a pour seul but d’alléger la lecture du texte. Diane Egan Langevin Emploi Recrutement et Associés Inc. est un employeur offrant l’égalité professionnelle. Les CV reçus par courriel sont traités en priorité. Aucuns frais applicables, nos honoraires sont des frais d’opération pour les employeurs déductibles d’impôt. Vous pouvez être assuré que votre CV sera tenu confidentiellement et présenté uniquement aux employeurs potentiels lors de la réception de votre accord préalable. Les requis :Minimum de 6 ans et plus d’expérience en assurance des entreprisesHabiletés en communication et capacités à entretenir des relationsPermis en règle de l’AMF en assurance de dommages des entreprisesDétenir un permis de conduire en vigueurÊtre disponible à se déplacer sur le territoireBilinguisme

Application Deadline: 05/30/2024Address: VIRTUAL59 - HomeRes - ON - BMOJob Family Group:Customer Shared ServicesThe AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service.Responsibilities:Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service.Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations.Handle escalations and offer feedback while providing positive insights to our program.Answer Collectors' questions via chat, phone, and social media.Listen, ask questions and empathize with Collectors.Be knowledgeable about the AIR MILES® Reward Miles' merchandise and travel portfolio's such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services.Drive value for Collectors through insights and what you know about them to engage them further in the ProgramQualifications:Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English.Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment.Previous sales experience is an asset.Genuinely care about solving problems and providing exceptional Customer Service.Ability to listen, understand, engage and respond appropriately and professionally.Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change.Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a "can do" attitude. Computer and web-savvy with the ability to navigate multiple software applications.Experience working in a Travel GDS system is an asset (Sabre preferred).Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm.Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm.Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards .We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

À propos du posteVous exercerez votre emploi d’agent(e) pour notre bureau de Rouyn-Noranda pour Promutuel Assurance Boréale.Il s’agit d’un poste permanent à temps plein (35 heures par semaine).À quoi ressemblera votre semaine de travail?Conseiller les membres-assurés en assurance des particuliers en leur proposant les produits et les services appropriésAnalyser les besoins actuels et futurs des membres-assurés en vue d’offrir des protections adaptées à leurs besoins en assurance auto et habitationTraiter les demandes des membres-assurés lors de modifications, de renouvellements, d’annulations ou de mises à jour Avez-vous ce profil-LÀ?DEC en techniques de services financiers et d’assurances ou AEC en assurance de dommages Permis en règle de l’AMF en assurance de dommages des particuliersBonne connaissance de l’informatique et des principaux logiciels de la suite Microsoft OfficeSouci d’offrir un service à la clientèle irréprochableAutonomie, rigueur et souci du détail 

Tu as envie de contribuer à l’essor d’une compagnie de chez nous à travers le monde? Tu veux agir comme élément clé dans le maintien des relations avec nos nombreux distributeurs et utilisateurs? LABPLAS est à ta recherche!POURQUOI?Pour joindre notre équipe à titre d’Agent / Agente service à la clientèle, un poste permanent hybride.Quart de jour: Lundi au vendredi, 8:00 à 16:30OÙ?À nos locaux de Sainte-Julie, sur la rive-sud de Montréal! Tout près de l’autoroute 20 et à côté du terminus d’autobus de Sainte-Julie qui est relié directement au terminus d’autobus de Longueuil.TU VEUX TRAVAILLERAu sein d’une entreprise où ton bien-être est une prioritéDans une entreprise stable et en pleine croissance Dans un environnement accueillant, propre et avec avantages sociauxEn ayant accès à des assurances collectives complètes après 3 mois de service continu et 13 jours fériés payés par annéeOù tu seras en congé durant la semaine de NoëlOù tu auras 3 semaines de vacances (incluant la semaine de Noël)Où un programme de télémédecine est offert par l’employeurOù tu auras accès à une salle d’entrainement gratuitement et une cafétéria rénovéeOù des activités sociales sont régulièrement organiséesOù les directeurs sont chaleureux, l’équipe accueillante et dynamiqueOù tu seras formé et accompagné durant les premières semaines, pour te permettre de grandir et d’évoluer dans l’entrepriseTES PRINCIPALES RESPONSABILITÉSAssurer la réception et saisie des commandesAssurer la validation du mode de transport et des incoterms avec les clients avec l’aide de notre équipe logistiqueValider les délais de livraison avec notre équipe de planificationFaire respecter nos politiques d’entreprise avec l’aide des chargés de compteAssurer les suivis de paiement avec l’aide de notre équipe en comptabilitéToutes autres tâches connexes au service à la clientèleTON PROFIL1 à 3 ans d’expérience en service à la clientèleAnglais professionnelRédaction soignée et structuréeExcellent sens de l’organisationSens des priorités et capacité à travailler sur de multiples projets simultanémentAisance avec les outils bureautiques et informatiques (ex : suite Office)Maîtrise d’une troisième langue – un atoutSalaire selon expériences et qualificationsÀ PROPOS DE NOUSLABPLAS est une compagnie québécoise spécialisée dans les produits d’échantillonnage stériles. Ces produits répondent à des besoins pointus d'une variété d’industries. Les produits de LABPLAS sont disponibles dans plus de 60 pays via un réseau de plus de 175 distributeurs indépendants. LABPLAS se démarque par sa flexibilité, son innovation et la relation qu’elle entretient avec ses distributeurs, ses partenaires et ses employés!Nous te remercions pour ta candidature et ton intérêt. Sois assuré que nous porterons la plus grande attention à ton dossier. Nous communiquerons avec toi si ta candidature est retenue!

Telesales Agent At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:April 9th start date WFH Unlock future opportunities by joining our Talent Community!Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story!Who we're looking for We're looking for Inbound Telesales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You will foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service.What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, variable pay and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do In this role, you will provide inbound voice callssupport to customers on both service and revenue related inquiries, while keeping sales top of mind When required, you may support voice callsand/or outbound calls Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Create a sense of urgency to close the sale and meet first call resolution Meeting performance-based goals and sales targets Navigating our systems and tools to locate the best offers Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products, and services What you bring Willingness to work a flexible schedule, including evenings, weekends, and holidays Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills English is an asset Join our team and receive ongoing training and development to equip you with the necessary skills to provide excellent service and find the best solutions and products for our customers. As part of the recruitment process, candidates will be required to provide consent for and successfully pass a criminal background and credit check.Schedule: [[req_RogersFullPartTime]] Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 300852 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Montreal, QC, CA Brampton, ON, CA Victoria, BC, CA Vancouver, BC, CA West Vancouver, BC, CA Toronto, ON, CA Winnipeg, MB, CA Calgary, AB, CA North Vancouver, BC, CA Ottawa, ON, CA Kitchener, ON, CA Nanaimo, BC, CA Edmonton, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Brand Ambassador, Telecom, Network, QC, Customer Service, Marketing, Quality, Technology Apply now »

Job Number 24055002Job Category ReservationsLocation Aloft Perth, 27 Rowe Avenue, Perth, Western Australia, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Join us as a Reservations Coordinator and thrive with our open thinking and open expression. We love our Talent to have vibrant style they're not afraid to show. That's what makes working at Aloft different, by design.Are you up for this? Handle all incoming calls into the hotel and redirect to each department as appropriate Analyse and update all guest requests that are tailored to their requirements Responsible for handling all hotel outlet reservations or guest orders Assist and coordinate guest bookings, engaging with them and exceeding their expectations Be an expert on this tech-forward hotel and the surrounding area, know it inside and out to enhance experiences and move at the pace of guests Build and strengthen relationships with existing and guests to provide guests with stays that are very much out of the ordinary, enabling future booking Liase with other sassy and savvy departments to deliver service excellence with each customer experience Complete reservation administration tasks and offer general support to the team Your Vibe: Strong communication skills written and verbal Relevant experience in a similar role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast paced environment Armed with smart solutions and a can-do attitude Our Perks: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness Aloft Hotel is part of Marriott International's Select Stays portfolio, which has committed to putting people first for 90 years. Apply now!At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 08:57 AM

Tu as du talent pour la vente et la sollicitation? Tu aimes le service à la clientèle? Notre équipe est présentement à la recherche d’un agent(e) de location motivé par l’atteinte des objectifs pour nos projets sur la Rive-Sud. Si tu crois être la personne que l’on recherche, envoie-nous ton CV sans plus tarder! En tant qu’agent(e) locatif, tu seras responsable de trouver des locataires pour notre immeuble et de les accompagner dans leur processus de location. Une belle opportunité de joindre une équipe en plein essor.L’horaire de travail est de minimum 30 heures par semaine. Vous devez être disponible à travailler du jeudi au dimanche et peut varier selon les besoins opérationnels.VOICI À QUOI POURRAIT RESSEMBLER TA JOURNÉEParticiper au développement des affaires, solliciter la clientèle potentielle, effectuer des suivis auprès des visiteurs, faire visiter les condos modèles et rencontrer les locataires potentiels;Faire compléter les documents d’enquête de crédit et de références;Compléter les baux, ainsi que tous les documents annexés;Remettre tous les documents informatifs (guide des locataires, règles du bâtiment);Compléter toute correspondance nécessaire en français et en anglais pour certains clients;Produire des rapports représentant les activités;Procéder à l’accueil des locataires qui emménagent, à l’inspection et à la visite avant livraison;Répondre aux locataires et faire le suivi service à la clientèle;Effectuer toutes autres tâches connexesPOSSÈDES-TU CES QUALIFICATIONSDisponible de soir et de fin de semaine;Avoir un bon jugement et de la rigueur;Expérience en locatif ou immobilier;À l’aise avec les outils informatiques Outlook et Word;Bilingue (un atout) Peut devoir rencontrer des clients anglophonesPLUSIEURS AVANTAGES S’OFFRIRONT À TOI :L’échelle salariale pourrait être révisée considérant toutes expertises et/ou expériences pertinentes;Révision salariale annuelle;Avantages sociaux après 3 mois (assurance vie et invalidité longue durée) et assurance médicale, juridique, voyage et maladie grave;Télémédecine;Programme d’aide aux employés;Journées maladie/obligations familiales;Possibilité d’avancement dans l’entreprise;Formation et développement professionnel;L’L’horaire de travail est de minimum 30 heures par semaine. Vous devez être disponible à travailler du jeudi au dimanche et peut varier selon les besoins opérationnels.Stationnement sur place

Agent, Dealer Support Services Language English Français (CA) Apply Now At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match Our expectations Reporting to the Dealer Services Supervisor, the incumbent is responsible for receiving and resolving all incoming inquiries from the Dealer Services Department for the RONA. They will be required to work closely with dealers and suppliers at a national level. They will also be responsible for supporting and training dealers on various programs and tools. Your role Be the key point of contact between dealers, area managers, and various departments Respond and track all dealer phone calls/inquiries with respect to items (i.e. substitutes, descriptions, packaging, recalls, complaints on quality, warranties, credit notes, allowances, pricing strategies) Respond and track all dealer phone calls/inquiries with respect to orders (i.e. special order, regular order, urgent order, internal requisition, employee orders, cancellations) Support dealers with respect to tools available to them (eRona, eCat, Zone RONA, Rona.ca, Leaning and Talent centre, My online orders, My online store information and Self-Service portal), special projects, programs, and the annual RONA and Ace Canada Buying Show Ensure posting and dealer support for SOPC (Special Order Price Guide), flyer mock-ups, and other files Communicate all relevant information that can help achieve targets Execute all other tasks associated with the position The qualifications we are looking for Impeccable customer service skills Good knowledge of core items, required Organisational and planning skills Autonomy, resourcefulness and creativity in the proposed solutions; approach focused on dealer satisfaction Ability to work under pressure Team player Proficiency in MSOffice (Word, Excel, PowerPoint) Knowledge of Sidma, E3, an asset Availability from 8:30 AM to 5:00 PM Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis. We require all our head office associates to be proficient in French, spoken and written. By joining the RONA family, you’ll enjoy many benefits, such as: A fitness centre, sports activities, and showers A childcare centre that can accommodate up to 78 children A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations) Benefits: retirement savings plan, annual bonuses, student incentive program, etc. Electric car charging stations Career growth opportunities within the company An inclusive and safe working environment Promotion of work-life balance An employer that’s involved in the community And much more! RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now

Additional Job DescriptionUEAT est une entreprise dynamique située dans la ville de Québec, au Québec, qui révolutionne l'industrie de la restauration au Canada grâce à des solutions de commande en ligne et libre-service. Sa mission est de simplifier la vie des restaurateurs à travers le Canada. Joignez-vous à cette aventure et participez à la transformation numérique de l'industrie de la restauration, fièrement soutenue par Moneris, le principal fournisseur de services de paiement du Canada.Votre carrière à UEAT : Description du posteUEAT souhaite accueillir un agent de support technique pour venir jouer un rôle clé dans la croissance de UEAT.Durée du contrat: 9 MoisEmplacement : Vous travaillerez au bureau de Quebec dans le cadre d'un modèle de travail Hybride. Nous sommes également ouverts aux candidats de l'extérieur du Québec.Lien hiérarchique : Vous relèverez du superviseur du soutien technique.Votre carrière à UEAT : ResponsabilitésFournir des réponses humaines de première ligne aux restaurants, répondre aux questions techniques, résoudre les billets de soutien technique et faire remonter les problèmes en interne si nécessaire.Apprendre et conserver une connaissance détaillée des produits et des processus de dépannage internes.Collaborer dans un environnement de travail d'équipe et travailler sans friction avec des collègues à distance et des équipes internes. Promouvoir un service à la clientèle impeccable et avoir un grand souci du détail;Établir des priorités dans vos demandes et travailler en multitâche dans le cadre d'un centre d'appels à distance.Vous naviguez aisément dans les zones grises tout en travaillant au développement et à la croissance au sein de notre équipe mondiale.Poste à temps plein, horaire mensuel couvrant les périodes de pointe des restaurants, les soirs, les fins de semaine et les jours fériés.Votre carrière à UEAT : ProfilÊtre passionné, ambitieux et prêt à apprendre.Prendre des initiatives et faire preuve d'excellentes compétences en communication (écrite et verbale) en français, en anglais et dans une certaine mesure en bilinguisme.Être à l'aise pour communiquer (par téléphone ou par courriel) dans l'une ou l'autre langue en utilisant des outils de traduction au besoin. Posséder une formation technique (diplôme ou DEC) et trois (3) années d'expérience pertinente en formation ou en soutien logiciel, ou en soutien technique à distance de réseaux informatiques.Une expérience préalable dans l'exploitation de restaurants, la gestion de l'accueil ou le soutien de logiciels personnalisés internes est un atout.Votre carrière à UEAT : AvantagesMeilleure progression de carrière grâce à des programmes qui soutiennent vos objectifs d'apprentissage et de développement, notamment l'Université UEAT, l'accès illimité et gratuit aux formations Coursera, un programme de mentorat et des occasions de croissance interne avec d'innombrables parcours de carrières;Approche globale de votre bien-être, avec un programme d'aide aux employé(e)s, de la télémédecine et un compte de bien-être;Équilibre travail-vie personnelle grâce à notre modèle de travail hybride et à nos horaires flexibles;Culture fondée sur la collaboration, avec un environnement de travail ouvert et une politique ouverte qui encourage les discussions franches et la transparence;Repas subventionnés et thé et café à volonté dans nos bureaux.En savoir plus sur la vie à UEAT en consultant le site suivant : ueat.io/a-propos-ueat/carrieres/ UEAT is a dynamic Québec, QC-based start-up revolutionizing the restaurant industry in Canada with online and self-ordering solutions. Our mission is to simplify the lives of restaurateurs across Canada. Join us on our journey and become a part of the digital transformation of the restaurant industry, proudly backed by Moneris, Canada's leading payment processor.Your UEAT Career - The OpportunityUEAT would like to welcome a Technical Support Agent to play a key role in UEAT's growth.Contract Duration: 9 MonthsLocation: You will be based in our Quebec City office and will work in a Hybrid model. We are also open to remote candidates outside of Quebec City.Reporting Relationship: You will report to the Support Supervisor.Your UEAT Career - What you'll doDeliver first-line responses to restaurants, answer technical questions, resolve support tickets and escalate issues internally when required.Learn and retain detailed product knowledge and internal troubleshooting processes.Collaborate in a team player environment and work with remote-based colleagues and internal teams. Promote impeccable customer service and strong attention to detail.Prioritize your requests and multi-tasking as part of a remote-based call center.Demonstrate autonomy, discipline, rigor, and organizational skillsBe comfortable navigating gray areas while working to develop and grow as part of our global team.Full-time position, monthly schedule covering restaurants' peak demands, evenings, weekends, and rotating holiday schedule.Your UEAT Career - What you bringBe passionate, ambitious, and ready to learn.Take initiative and demonstrate excellent (written and verbal) communication skills in French, English, and a blend of bi-bilingualism.Must be comfortable communicating (phone or email) with either language using translation tools if necessary. Possess a technical education (diploma or DEC) and (3) years of relevant experience in software training, software support, or remote helpdesk technical support of IT networks.Prior experience in restaurant operations, hospitality management, or support in-house custom software is a plus.Your UEAT Career - What you getAccelerate your career with programs that support your learning and development goals including UEAT University, unlimited free access to Coursera, a mentorship program, and opportunities to grow internally with endless career pathsHolistic approach to your well-being, with an Employee Assistance Program, telemedicine and a wellness accountFind work/life balance with our hybrid working model and flexible schedulesCulture built on collaboration with an open space office environment and open-door policies that encourage frank discussions and transparencySubsidized meals and unlimited tea and coffee at our officesFind out more about life at UEAT at ueat.io/about-ueat/career Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.

Pour son Service des travaux publics, la Ville de Laval est à la recherche de :AGENT(E) RÉPARTITEUR(TRICE)(Affectation temporaire)Horaire de fin de semaine Les défis qui vous attendent :Effectue divers travaux de bureau comportant l'exécution de tâches courantes et relatives aux activités d'un secteur de voirie municipale ou d'une division du service. Le profil recherché : Instruction acquise au terme du secondaire V;Posséder six (6) mois d'expérience pertinente à la fonction, telle que décrite au sommaire apparaissant ci-haut. EXEMPLES DE TÂCHES : Reçoit, par téléphone, radio-téléphone ou écran cathodique et imprimante, les plaintes et demandes relatives à l’éclairage de rues, à l’entretien des édifices municipaux, aux réparations de pavage, trottoirs, fuites d’aqueducs, troubles d’égouts, etc. et les transmet à qui de droit.Remet au contremaître concerné, les demandes reçues et transmet aux agents de service l’information pertinente aux correctifs apportés ou à être apportés.Tient à jour divers registres relativement aux activités courantes du secteur ou de la division.Signale à son supérieur tout délai accru dans le traitement des plaintes reçues.Calcule périodiquement le solde de chaque catégorie de dépenses afin de s’assurer des disponibilités budgétaires et soumet à son supérieur un rapport, à cet effet.Selon les directives reçues et en conformité avec les normes établies telles que : règlements, contrats de service, taux de location de machinerie, etc., prépare les réquisitions internes et externes et les remet à son supérieur, pour vérification et signature.Échange avec les fournisseurs et contracteurs des renseignements de routine, leur transmet les directives reçues et, au besoin, les réfère à son supérieur pour information complémentaire.À partir des cartes de poinçon des employés, prépare le rapport des heures travaillées et le remet à son supérieur, pour approbation.À partir des registres ou des données qui lui sont accessibles, prépare et soumet à son supérieur des rapports périodiques relativement à l’emploi du temps des employés du secteur ou de la division, aux plaintes reçues, aux divers travaux effectués par les contracteurs, à la consommation d’essence, etc.Au besoin, prépare les avis d’accidents sur les formules appropriées.Utilise dans le cadre de ses responsabilités tout appareil de bureau mis à sa disposition et rapporte, selon les politiques et procédures établies, toute anomalie de fonctionnement.Ce que nous offrons :Horaire : 40h / semaineVendredi présentiel 7h à 19hSamedi présentiel 7h à 19hDimanche présentiel 7h à 19hLundi télétravail 7h à 12h30Un salaire de 53 630,58 $ à 82 508,59 $La Ville de Laval est en pleine croissance. Elle compte de plus en plus de gens, d’entreprises et d’organismes. Cette évolution apporte de grands défis et soulève des enjeux importants. En 2014, nous avons lancé la démarche Repensons Laval, qui a permis d’élaborer la vision stratégique de notre ville : urbaine de nature en 2035. Cette vision est la boussole qui guide aujourd’hui le développement de Laval. Travailler à la Ville de Laval, c’est croire en cette vision. C’est mettre son cœur et ses idées au service du citoyen. C’est côtoyer des gens dévoués et façonner le présent pour bâtir l’avenir.La Ville de Laval applique un programme d’accès à l’égalité en emploi. Elle valorise la diversité et invite les femmes, les minorités visibles, les minorités ethniques, les autochtones et les personnes handicapées à poser leur candidature. Pour ces dernières, ne pas hésiter à nous faire part d’arrangements spéciaux nécessaires, advenant que vous soyez invité à un processus de sélection.

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.We are looking for a Research Officer, Aerial Robotics to support our Aerospace Research Centre. The Research Officer (RO) would be someone who shares our core values of Integrity, Excellence, Respect and Creativity. The Research Officer provides leadership, and technical support, and systems oversight in the day-to-day operations of the aerial robotics team. Working with other members of the team, the Research Officer will:- Develop solutions for aerial robotics systems including vision, perching system, UAV swarming, manipulation and sensor deployment;- Author, review, and critique research plans, technical reports and papers;- Assist in the development of research proposals including collaboration with external partners;- Present research findings in technical forums including conferences, seminars, working groups, etc. This may include authoring conference & journal papers;When necessary, travel to client site to provide deployment support of technologies and conduct interface and/or integration testing.---Contribuez a la realisation de travaux de recherche strategiques et poursuivez une carriere prometteuse au Conseil national de recherches du Canada (CNRC), la plus grande organisation de recherche et de technologie au Canada.Nous souhaitons embaucher un agent ou une agente de recherche, Robotique aerienne en vue de soutenir le Centre de recherche en aerospatiale. La personne choisie doit partager nos valeurs fondamentales relatives a l'integrite, a l'excellence, au respect et a la creativite. L'agent ou agente de recherches assure le leadership, le soutien technique et la supervision des systemes dans les operations quotidiennes de l'equipe de robotique aerienne. En collaboration avec les autres membres de l'equipe, l'agent ou agente de recherches devra : - Developper des solutions pour les systemes de robotique aerienne, y compris la vision, le systeme de perchage, l'essaimage de drones, la manipulation et le deploiement de capteurs;- Rediger, examiner et critiquer des plans de recherche, des rapports techniques et des documents;- Participer a l'elaboration de propositions de recherche, y compris en collaboration avec des partenaires externes;- Presenter les resultats de la recherche dans des forums techniques, notamment des conferences, des seminaires, des groupes de travail, etc. Cela peut inclure la redaction d'articles pour des conferences et des revues;- Si necessaire, se rendre sur le site du client pour fournir une assistance au deploiement des technologies et effectuer des tests d'interface et/ou d'integration.

Pacific Coastal Airlines is looking for a permanent part-ti me (20-32 hours per week) Customer Service, Ramp, and Cargo Agent based in Victoria. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic, and rewarding work environment. We are excited to welcome safety-oriented and customer service-minded individual to continue their career with our growing company. Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the provinces of British Columbia and South Alberta. Job Responsibilities: Check-in passengers, issue boarding passes, verify immigration documents Check baggage and collect excess baggage/overweight charges Answer calls, book, change and cancel flight reservations Resolve service disruption issues such as canceled or missed flights, determining alternative flight options Execute deplaning and boarding processes, ensuring a safe, on-time departure Process cargo shipments Marshall, de-ice, and anti-ace aircraft On-load and off-load passenger luggage, cargo, containers/pallets, etc. Possess an excellent understanding of company products, services, processes, and guidelines and promote them at all times Commitment to providing a safe, stress-free, and friendly passenger experience Deliver service standards in accordance with Pacific Coastal Airlines philosophy Other duties as assigned Qualifications and Competencies: Experience in customer-facing role A valid driver's license Ability to work under pressure with minimal supervision Clear and effective communication skills with a demonstrated ability to have difficult conversations Ability to work in a time-sensitive, ever-changing environment where multitasking and problem-solving are key attributes Comfortable using computers, credit, and debit machines Able to work outdoors during inclement weather conditions Flexible to work any day of the week, including weekends, evenings, holidays and/or irregular shifts Must represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customers Must be able to obtain and maintain designated security clearance Capable of lifting up to 70 pounds Why Pacific Coastal Airlines? Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture. Health Benefits: We offer a standard benefits package for permanent employees consisting of extended health, dental, vision, travel medical, life insurance, Accidental Death and Dismemberment, an employee and family assistance program, paid sick days, and paid personal emergency days. Travel Benefits: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, Wes tJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines, and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network. Employee Programs: We have employee recognition and reward programs, a milestone service recognition program, and employee appreciation events throughout the year. Apply today! Pacific Coastal Airlines is an equal opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability, or any other identifying characteristic.

Pacific Coastal Airlines is looking for a permanent part-time on call (up to 20 hours per week) Customer Service and Cargo Agent based in Campbell River. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual to continue their career with our growing company. Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the province of British Columbia and South Alberta. Job Responsibilities: Check-in passengers, issue boarding passes, verify immigration documents Check baggage and collect excess baggage/overweight charges Answer calls, book, change and cancel flight reservations Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options Execute deplaning and boarding processes, ensuring a safe, on-time departure Process cargo shipments Possess an excellent understanding of company products, services, processes and guidelines and promote them at all times Commitment to providing a safe, stress-free and friendly passenger experience Deliver service standards in accordance with Pacific Coastal Airlines philosophy Other duties as assigned Qualifications and Competencies: Experience in customer-facing role Ability to work under pressure with minimal supervision Clear and effective communication skills with demonstrated ability to have difficult conversations Ability to work in a time-sensitive, ever changing environment where multitasking and problem solving are key attributes Comfortable using computers, credit and debit machines Flexible to work any day of the week, including weekends, evenings, holidays and/or irregular shifts Must represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customers Must be able to obtain and maintain designated security clearance Capable of lifting up to 70 pounds Why Pacific Coastal Airlines? Company Culture : We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture. Travel Benefits : We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, Wes tJet, and Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network. Employee Programs: We have employee recognition and reward programs, a milestone service recognition program and employee appreciation events throughout the year. Apply now! Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.

Pacific Coastal Airlines is looking for a permanent part-time on call (up to 20hrs per week) Customer Service and Cargo Agent based in Comox. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual to continue their career with our growing company. Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the province of British Columbia and South Alberta. Job Responsibilities: Check-in passengers, issue boarding passes, verify immigration documents Check baggage and collect excess baggage/overweight charges Answer calls, book, change and cancel flight reservations Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options Execute deplaning and boarding processes, ensuring a safe, on-time departure Process cargo shipments Possess an excellent understanding of company products, services, processes and guidelines and promote them at all times Commitment to providing a safe, stress-free and friendly passenger experience Deliver service standards in accordance with Pacific Coastal Airlines philosophy Other duties as assigned Qualifications and Competencies: Experience in customer-facing role Ability to work under pressure with minimal supervision Clear and effective communication skills with demonstrated ability to have difficult conversations Ability to work in a time-sensitive, ever changing environment where multitasking and problem solving are key attributes Comfortable using computers, credit and debit machines Flexible to work any day of the week, including weekends, evenings, holidays and/or irregular shifts Must represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customers Must be able to obtain and maintain designated security clearance Capable of lifting up to 70 pounds Why Pacific Coastal Airlines? Company Culture : We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture. Travel Benefits : We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, Wes tJet, and Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network. Employee Programs: We have employee recognition and reward programs, a milestone service recognition program and employee appreciation events throughout the year. Apply now! Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.

Pacific Coastal Airlines is seeking a permanent part-time (20-32 hours per week) Customer Service, Call Centre, and Cargo Agent based in Prince George . We are seeking a candidate who is looking to enjoy a family-oriented, dynamic, and rewarding work environment. We are excited to welcome safety-oriented and customer service-minded individual to continue their career with our growing company. Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the province of British Columbia and Southern Alberta. The ideal candidate for this position is someone who has excellent phone and people skills and enjoys working in an ever-changing environment where multi-tasking and flexibility are the key attributes. Note: Call Centre duties will be the primary (75%) responsibility of this role. Job Responsibilities: Respond to phone inquiries regarding fares, schedules, routings, etc. Book, change and cancel flight reservations Resolve service disruption issues over the phone and in person, determining alternative flight options Check-in passengers, issue boarding passes, verify immigration documents Check baggage and collect excess baggage/overweight charges Execute deplaning and boarding processes, ensuring a safe, on-time departure Process cargo shipments Possess an excellent understanding of company products, services, processes, and guidelines and promote them at all times Commitment to providing a safe, stress-free, and friendly passenger experience Deliver service standards in accordance with Pacific Coastal Airlines philosophy Other duties as assigned Qualifications and Competencies: Experience in customer service Ability to work under pressure with minimal supervision Clear and effective communication skills with demonstrated ability to have difficult conversations Ability to work in a time-sensitive, ever changing environment where multitasking and problem solving are key attributes Comfortable using computers, credit and debit machines Able to work outdoors during inclement weather conditions Flexible to work weekends, evenings, holidays and/or irregular shifts Must represent Pacific Coastal Airline in a professional manner to our partners, vendors, and customers Must be able to obtain and maintain designated security clearance Capable of lifting up to 70 pounds Why Pacific Coastal Airlines? Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture. Health Benefits: We offer a standard benefits package for permanent employees consisting of extended health, dental, vision, travel medical, life insurance, Accidental Death and Dismemberment, an employee and family assistance program, paid sick days, and paid personal emergency days. Travel Benefits: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, Wes tJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines, and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network. Employee Programs: We have employee recognition and reward programs, a milestone service recognition program, and employee appreciation events throughout the year. Apply now! Pacific Coastal Airlines is an equal opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, age, disability, or any other identifying characteristic.

Company DescriptionYour team and working environment:Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia - Host Mountain Resort of the 2010 Winter Olympics. Located in the spectacular coastal mountain range, Whistler is Canada's premier, year-round outdoor adventure destination - just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and on-site championship golf course, Fairmont Chateau Whistler is Whistler's largest conference resort hotel with 519 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slopeside Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure - start yours today!Job DescriptionRoyal Service AgentYour knowledge of the hotel and the technical skill you display when responding to Guest telephone calls, emails and text messages will prove you truly are a Fairmont professional. As a Royal Service Agent, effective and engaging communication is the key when speaking to fellow colleagues and guests. Pay Rate:$19.25 per hourWhat is in it for you:Subsidized staff accommodation assistance provided for full time status employeesOne complimentary meal per shift in our staff cafeteriaEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Jasper (subject to availability)Comprehensive wellness platform for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Fairmont Chateau Whistler Golf CourseAutomatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Whistler and over 5,000 properties with AccorWhat you will be doing:Consistently offer professional, friendly and engaging serviceProvide an easy, efficient and consistent one stop service for guests and colleagues allowing seamless operational efficiency behind the scenesAssist all external and internal callers and redirecting when necessaryTake ownership of the guest's request and ensure follow up according to the hotel's standardsHave a sufficient working knowledge of all departments, in particular Front Desk, Reservations and ConciergeServe as a liaison for guests requiring information relating to all aspects of the hotel and the village.Take reservations for food and beverage outlets as well as book golf tee times (seasonal)Take ownership of the hotel's main common email inboxHave full working knowledge of the hotel's emergency proceduresOther duties as assignedQualificationsYour experience and skills include:Previous customer related experience an assetMust possess outstanding guest services skills and sophisticated verbal communication skillsComputer literate in Microsoft Window applications requiredPrevious Opera experience an assetStrong interpersonal and problem solving abilitiesHighly responsible and reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesPhysical Aspects of Position (include but are not limited to): Frequent sitting throughout shiftOccasional standing, kneeling, pushing, pulling, liftingAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSAPPLY TODAY: For more information on working and living at the Fairmont Chateau Whistler please visit Fairmont Chateau Whistler Careers (whistler-jobs.ca)CWMR-1989Salary: . Date posted: 04/17/2024 06:08 AM

Company DescriptionYour team and working environment:Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the City's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionGuest Service Agent (Full Time)First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Reporting to the Front Office Manager, your essential job functions include, but are not limited to:Provide effective, fast service in a friendly mannerCheck in and out hotel guests according to standards and policiesAnswer incoming callsMonitor for special rates and billing arrangementsEnsure the highest level of guest satisfaction by addressing concerns promptlyReview and prepare for VIP and ALL loyalty members arrivals to ensure a flawless check-in experienceCoordinate the storage/delivery of guest mail/messages/packages including the monitoring, processing, and distribution thereofKeep front desk organized, tidied, and sanitized up to ALL Safe policiesEnsure front desk is stocked with essential materialMaintain a professional, neat and well-groomed appearance adhering to Hotel grooming standardsPass on any guest comments to Assistant Front Office Manager/Manager on DutyMake certain to be familiar with fire and emergency proceduresOther responsibilities connected with Front Office may be requiredPhysical Aspects of Position (include but are not limited to):Constant standing and walking throughout shift.Frequent lifting and carrying up to 30 lbs.Occasional kneeling, pushing, pulling, lifting.Occasional ascending or descending ladders, stairs, and ramps.QualificationsYour experience and skills include: Previous front desk/reception experience a strong assetMust have effective communication skillsKnowledge of Microsoft Windows XP an assetKnowledge of Micros PMS/Opera an assetMust have a good command of the English languageHotel/Hospitality degree or diploma an assetAvailable for shift work including weekends and holidaysMust be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.Additional InformationWhat is in it for you:Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideComprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support Learning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitSalary: . Date posted: 04/17/2024 06:05 AM

Company DescriptionLocated in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Casual Security Agent (Part-Time). What is in it for you:Wonderful company culture - our colleagues are at the heart of all that we doFood & Beverage discount of 50% in our restaurantsEmployee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Job DescriptionReporting to the Director, Security & Loss Prevention, you are a Guardian and Protector in ensuring the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed and will ensure your property remains a safe, enjoyable workplace and travel destination. Responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging servicePatrol 665,000 sq. ft. citing insecurities and fire hazardsEnsure the overall safety and security of the hotel guests, Colleagues and hotel premisesAct as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistanceEnsure that any violations to law or hotel policy is investigated and reportedRespond to all emergency situations and provide First Aid and C.P.R. as requiredCorrect and report any fire hazards or health and safety hazardsReport and investigate occurrences of accidents, complaints, criminal activity, and crisis situationsConduct regular floor patrols, cash counts and crowd controlConduct departmental key control audits and maintain key control recordsMaintain computer records of all actions in a Daily Activity ReportAssist guests regarding hotel facilities in an informative and helpful wayFollow department policies, procedures and service standardsFollow all safety policiesOther duties as assignedQualificationsPrevious experience in a Security role requiredCollege/University certificate, previous security experienceSmart Serve certification required (updated if necessary)Valid Ontario Security Guard LicenseHigh level of physical fitnessBilingual in both official languagesComputer literate in Microsoft Window applications requiredCertification in CPR First Aid requiredUniversity/College degree in a related discipline preferredMust possess a professional presentationStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAdditional InformationPhysical Aspects of Position (included but not limited to):Frequent sitting throughout shiftOccasional lifting and carrying up to 20 lbsOccasional kneeling, pushing, pulling, liftingSalary: . Date posted: 04/17/2024 06:02 AM