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Junior Graphic Designer (Bilingual) - work from home
Staples Canada, Laval, QC
Staples is offering an exciting new b ilingual (English/French) position for an individual with a graphic design and customer service background! We are looking for someone who can utilize their design knowledge to creatively drive sales and to provide world-class customer service to our clients. If this sounds like you, then look no further for your next career move! In this position you will... The On-line Graphic Design Consultant will create custom designs for invitations, flyers, banners, business cards, logos etc for small business and other Staples Copy and Print clientele. The Consultants will assist clients through an interactive web-camera medium allowing them to support multiple stores across Canada.The On-line Graphic Design Consultant will provide unique, creative solutions to meet customer needs while being responsible for driving sales and building repeat business for services.• 1-2 years of graphic design experience. • Bilingual (English/French): Read, Write, and speak in both French & English • Post Secondary education with a degree or diploma in graphic design.• Strong working knowledge or design software (Adobe Creative Suite, CorelDraw X3).• Strong grasp of colour theory, typography print production and principles of design.• Strong customer service and communication skills. • Strong selling skills.• Candidate may be required to work on ad-hoc assignments / special projects as needed. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. #bringyourpassion
Retail Stores - Mandarin Speaking Style Advisor
Aritzia,
THE TEAM The mission of the Retail Team is to deliver world-class client experiences. THE OPPORTUNITY Aritzia is growing, which means our Retail Team is expanding too. This is a unique opportunity to be part of delivering Everyday Luxury to everyone who loves (and will love) Aritzia. As a Style Advisor, you'll exude world-class sales and service expertise in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia. THE ROLE As the Style Advisor, you'll: Sell clothes and earn customer confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Help ensure our boutique environments feel inspiring and that product is easily accessible THE QUALIFICATIONS The Style Advisor has: A great sense of style An understanding of Aritzia's fundamental brand, aesthetic and values Passion for fashion and styling Desire to provide excellent service and outstanding customer experiences Commitment to learn and apply Aritzia's values, business and leadership principles No previous retail experience is necessary THE PERKS Some of the industry-leading benefits you'll receive while working at Aritzia:Competitive Pay Package - We're committed to performance-based pay increases. Product Discount - We offer a 40% discount on all our Everyday Luxury products (online and in store). Set Your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply). Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office. Aspirational Workspace - We consider every design detail to connect to the energy of the culture. Health & Safety - We take industry-leading health and safety precautions, including on-site screenings, mask and distancing protocols and cleaning suppliesARITZIAHead to our About Us for the scoop on who we are and what we do.Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.
Mechanical Project Manager
MountainCrest Personnel Inc., Vancouver, BC
Mechanical Project Manager:  Harvey 2544 Our company is a leader in the delivery of professional consulting engineering, energy management, and engineering development services across Canada.With over five decades of industry-leading engineering expertise, our goal as a firm is to permanently reduce our clients’ environmental footprint through sustainable, cost-effective design solutions.This commitment has resulted in the creation of the largest block of verified carbon emissions savings of any Canadian consulting firm – something we are incredibly proud of! Company Benefits:The opportunity to work with an enthusiastic Mechanical and Electrical team.Career development opportunities.Collaboration with offices from Coast to Coast.Comprehensive health and dental benefits.An annual contribution towards an RRSP plan.A fitness allowance for gym memberships.Hybrid work environment The Opportunity:We are currently looking for a self-motivated Mechanical Project Manager to join our Vancouver office. This position plays a key role in manage mechanical engineering projects of various sizes and complexity in commercial, residential, and industrial buildings to deliver energy-saving, safe, and cost-effective solutions to clients.The Senior Mechanical Engineer will manage project activities from conception to completion and will be responsible to sign and seal documents and drawings. This is an excellent opportunity for someone who is looking to apply their skills and knowledge and to develop their professional career. What you’ll get up to:Initiate new business opportunities.Develop and foster client relationships for long-term growth.Ensure projects are managed successfully in terms of design and staff and that they are completed on schedule and on budget to meet or exceed client expectations.Work with clients to provide the best and most appropriate design solutions for their projects.Analyze client design proposals and specifications to determine cost effective solutions.Provide guidance to clients, technical staff and sub-consultants to ensure projects are technically sound and completed successfully.Coordinate with other disciplines internally as well as externally with consultants and architects.Ensure professional quality services in all facets of work.Provide quality and cost control during the design and construction process.Lead the project team to ensure technical accuracy of project deliverables.Provide mentoring to technical staff, assigning duties as required.Oversees the development of staff competence and assist in the training and teaching of new technicians and engineers.Manage project activities throughout lifecycle, including the allocation of adequate resources, documentation, and other factors necessary for success.Prepare and review specification and concept reports.Maintain project schedules and project cost summaries to track work progress, budge status and manpower resource utilization.Identify and address the need for additional services and fees to clients in a timely fashion.Work with the field review team during the construction phase and ensure ASHRAE compliance and LEED where applicable.Keep apprised of industry and technical trends, codes, and standards.Responsible for professionally sealing documents. Qualifications, Experience and Education:Post-secondary education in Mechanical Engineering or another relevant discipline such as Building Systems.Professional Engineering Designation (P. Eng.) in the Province of British Columbia.10+ Years of Engineering and/or design coordination experience in the consulting industry would be beneficial.Experience in multi-disciplined project coordination and management.LEED Certification is an asset. Required Skills:Must have experience leading project teams in designing major engineering projects.Excellent time management and project management skills.Needs to have good planning and organisational skillsMust have a self starter mentality and be willing to take ownership of complex engineering problems.Able to deliver accurate & consistent results in a complex and deadline driven environmentSupervisory background and proven leadership skills.Detailed understanding of project proposal writing.Strong interpersonal skills with ability to deal effectively with clients and other personnel.Working knowledge of AutoCAD and REVIT would be an asset.Require comprehensive knowledge of current engineering principles and practices, complemented with a strong knowledge of project management concepts and practicesExperience conducting site visits would be an asset.Able to communicate ideas and recommendations to non-engineer team members in a clear manner.Knowledge of Canadian Engineering standards.Excellent written and verbal English communications skillsHigh level of sound and independent judgment and reasoning.Ability to interpret and implement company policies and procedures. This is a fulltime position Salary is open depending on current experience Benefits package is available after 3 months probationary period 
Mechanical Project Manager
MountainCrest Personnel Inc., Edmonton, AB
Mechanical Project Manager:  Harvey 2545Our company is a leader in the delivery of professional consulting engineering, energy management, and engineering development services across Canada.With over five decades of industry-leading engineering expertise, our goal as a firm is to permanently reduce our clients’ environmental footprint through sustainable, cost-effective design solutions.This commitment has resulted in the creation of the largest block of verified carbon emissions savings of any Canadian consulting firm – something we are incredibly proud of! Company Benefits:The opportunity to work with an enthusiastic Mechanical and Electrical team.Career development opportunities.Collaboration with offices from Coast to Coast.Comprehensive health and dental benefits.An annual contribution towards an RRSP plan.A fitness allowance for gym memberships.Hybrid work environment The Opportunity:We are currently looking for a self-motivated Mechanical Project Manager to join our Vancouver office. This position plays a key role in manage mechanical engineering projects of various sizes and complexity in commercial, residential, and industrial buildings to deliver energy-saving, safe, and cost-effective solutions to clients.The Senior Mechanical Engineer will manage project activities from conception to completion and will be responsible to sign and seal documents and drawings. This is an excellent opportunity for someone who is looking to apply their skills and knowledge and to develop their professional career. What you’ll get up to:Initiate new business opportunities.Develop and foster client relationships for long-term growth.Ensure projects are managed successfully in terms of design and staff and that they are completed on schedule and on budget to meet or exceed client expectations.Work with clients to provide the best and most appropriate design solutions for their projects.Analyze client design proposals and specifications to determine cost effective solutions.Provide guidance to clients, technical staff and sub-consultants to ensure projects are technically sound and completed successfully.Coordinate with other disciplines internally as well as externally with consultants and architects.Ensure professional quality services in all facets of work.Provide quality and cost control during the design and construction process.Lead the project team to ensure technical accuracy of project deliverables.Provide mentoring to technical staff, assigning duties as required.Oversees the development of staff competence and assist in the training and teaching of new technicians and engineers.Manage project activities throughout lifecycle, including the allocation of adequate resources, documentation, and other factors necessary for success.Prepare and review specification and concept reports.Maintain project schedules and project cost summaries to track work progress, budge status and manpower resource utilization.Identify and address the need for additional services and fees to clients in a timely fashion.Work with the field review team during the construction phase and ensure ASHRAE compliance and LEED where applicable.Keep apprised of industry and technical trends, codes, and standards.Responsible for professionally sealing documents. Qualifications, Experience and Education:Post-secondary education in Mechanical Engineering or another relevant discipline such as Building Systems.Professional Engineering Designation (P. Eng.) in the Province of British Columbia.10+ Years of Engineering and/or design coordination experience in the consulting industry would be beneficial.Experience in multi-disciplined project coordination and management.LEED Certification is an asset. Required Skills:Must have experience leading project teams in designing major engineering projects.Excellent time management and project management skills.Needs to have good planning and organisational skillsMust have a self starter mentality and be willing to take ownership of complex engineering problems.Able to deliver accurate & consistent results in a complex and deadline driven environmentSupervisory background and proven leadership skills.Detailed understanding of project proposal writing.Strong interpersonal skills with ability to deal effectively with clients and other personnel.Working knowledge of AutoCAD and REVIT would be an asset.Require comprehensive knowledge of current engineering principles and practices, complemented with a strong knowledge of project management concepts and practicesExperience conducting site visits would be an asset.Able to communicate ideas and recommendations to non-engineer team members in a clear manner.Knowledge of Canadian Engineering standards.Excellent written and verbal English communications skillsHigh level of sound and independent judgment and reasoning.Ability to interpret and implement company policies and procedures. This is a fulltime position Salary is open depending on current experience Benefits package is available after 3 months probationary period Note: Applications will be sent to [email protected]
Service Advisor - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment:Service Compensation: $75,000-$95,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3464 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Service Advisor - OpenRoad Toyota Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3360 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Service Advisor - OpenRoad Richmond Region
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Richmond Auto MallDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3805 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Beauty Advisor-Clarins |Ottawa
Hudson's Bay Company, Toronto, ON
What This Position is All About You are a friendly, customer-focused individual who understands the importance of always being ready to serve the customer. You are a team player who has earned the respect of your peers through commitment, partnership and effective communication. You organize and prioritize your workload in a way that always puts the customer first and delivers the operational standards that are required. In a dynamic fast-paced environment you are self-motivated, adaptable and decisive ensuring the best outcome for the customer and the business. Who You Are: Acts with customers in mind, great networking and relationship management. Puts the needs of internal and external customers first. Seeks customer information when improving products and services. Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective. You Also Have: Knowledge of skin/body care treatments with 2-5 years of work experience in Cosmetics Certified Make-up Artist Must have experience in a commission and clientele selling environment Full flexibility with schedule (including evenings and weekends) As The Counter Manager of Cosmetics, You Will: Analyze business metrics to develop action plans that address opportunities and positively impact the business Build your client base through the Preferred Customer Program Observe staff on the selling floor and their interaction with customers, co-workers and overall customer service level Achieve daily / weekly / monthly sales goals based on the department's goal and are expected to track their sales Deliver World-class service through client communication, product knowledge, fashion direction and solution-based selling at the highest-level Work with Vendor Partners to maximize sales opportunities through suggestive selling, store events / seminars and wardrobe clients How Often You May Travel: NA Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Service Advisor - OpenRoad Toyota Peace Arch
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Peace ArchDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3915 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Project Engineer
Thermo Fisher Scientific Inc., Mississauga, ON
pbuJob Description/u/b/pp/pdivdivpbspanSummary:/spanspan /span/bspan /span/p/divdivpspanspanCarr/spanspany/spanspan out management of engineering projects including estimating costs, sourcing, /spanspanidentifying/spanspan, specifying, /spanspanpurchasing/spanspan,/spanspan and installing equipment, design/modification of existing or new facilities to meet site/company requirements./span/spanspan /span/p/divdivpspan /span/p/divdivpbspanEssential Functions: /span/bspan /span/p/divdivullipspanspanEngineering Design and Project Management /span/spanspan /span/p/li/ul/divdivpspanspanDesign, direct, control and /spanspanmonitor/spanspan engineering projects using Project Management process to assure that the designs and specifications will achieve the full desired /spanspanobjective/spanspan of the project, focusing on reduced costs, improved productivity, /spanspanquality,/spanspan and Good Manufacturing Practices compliance./span/spanspan /span/p/divdivullipspanspanSelect and direct the engineering contractor as needed./span/spanspan /span/p/lilipspanspanMonitor progress and /spanspanassure/spanspan all assigned projects are being completed as intended, on time and within budget./span/spanspan /span/p/lilipspanspanDevelop and present recommended project solutions along with realistic cost estimates to internal clients/spanspan. /span/spanspan /span/p/lilipspanspanMake appropriate changes to the scope as the scope changes during the course of the project/spanspan./span/spanspan /span/p/lilipspanspanDevelop, review, and understand engineering drawings that include equipment /spanspanr/spanspanecommendations/spanspan. /spanspan Specif/spanspany/spanspan construction methods to achieve the desired /spanspanobjectives/spanspan./span/spanspan /span/p/lilipspanspanDevelop, /spanspanreview/spanspan and understand specifications for new equipment with equipment vendors and site customers and for facility modifications with contractors and site customers./span/spanspan /span/p/lilipspanspanDevelop, review, and understand specifications for facility modifications with contractors and site customers./span/spanspan /span/p/lilipspanspanAssist, coordinate and/or enter Change Control into /spanspanTrackWise/spanspan, ensures /spanspantimely/spanspan progression and closeout./span/spanspan /span/p/li/ul/divdivullipspanspanEngineering Construction Supervision and Start-Up of a Project /span/spanspan /span/p/li/ul/divdivpspanspanDirect, control and /spanspanmonitor/spanspan construction phases of engineering projects to assure that the project is implemented per the established scope, on time, and within budget/spanspan. /spanspanAssure compliance with all Good Manufacturing Practices (GMP) /spanspanrequired/spanspan documentation for all installed equipment./spanspan /span/spanspan /span/p/divdivullipspanspanCreate or /spanspanassist/spanspan in the creation of detailed bid packages for contractors equipment vendors/spanspan. /spanspanSelect and direct construction contractors /equipment vendors./span/spanspan /span/p/li/ul/div/divdivdivullipspanspanAssist/spanspan and/or coordinate creation and execution of Installation Qualification (IQ)/spanspan /spanspan/Operational Qualification (OQ)/Performance Qualification (PQ) protocols and change control documentation./span/spanspan /span/p/lilipspanspanContinually /spanspanmonitor/spanspan the contractors’ safety performance and promptly /spanspanrectifies/spanspan any safety violations that occur./span/spanspan /span/p/lilipspanspanContinually /spanspanmonitor/spanspan the contractors’ quality of work and promptly rectifies any quality or job performance deficiencies./span/spanspan /span/p/lilipspanspanManage the process of installing and commissioning equipment and/or /spanspanmodifying/spanspan facilities to meet site customer and company client requirements with minimal interruption to operational schedules, ensuring good engineering practices are adhered to for the construction, installation and commissioning of new processes and facilities./span/spanspan /span/p/li/ul/divdivullipspanspanProject Administrative Tasks /span/spanspan /span/p/li/ul/divdivullipspanspanDefine, control, audit, and be accountable for project scope and costs to assure that approved funds are effectively utilized/spanspan. /span/spanspan /span/p/lilipspanspanTrack project costs and authorize payments to contractors./span/spanspan /span/p/lilipspanspanMaintain project records and communicate to supervision and upper management project costs, status, and safety conditions./span/spanspan /span/p/li/ul/divdivullipspanspanServe as facility and utility technical consultant to the /spanspansite/span/spanspan /span/p/li/ul/divdivullipspanspanWork with internal or external clients to troubleshoot problems, recommend solutions, and /spanspanprovide/spanspan designs/spanspan. /spanspanAttend/spanspan design review and project planning meetings/spanspan. /spanspanShare knowledge and /spanspanassist/spanspan /spanspanin /spanspantraining /spanspanof /spanspanentry level engineers./span/spanspan /span/p/lilipspanspanPromote and /spanspanfacilitate/spanspan the company’s growth in facility and utility technology./span/spanspan /span/p/li/ul/divdivullipspanspanSupervise co-op students in /spanspanabove/spanspan duties./span/spanspan /span/p/lilipspanspanLearning and Training/span/spanspan /span/p/li/ul/divdivullipspanspanPropose, /spanspanattend,/spanspan and /spanspanparticipate/spanspan in personal training and development programs to enhance job performance/spanspan. /spanspanActively support the department site lead process improvement teams and associated improvement projects./span/spanspan /span/p/lilipspanspanReview new products and technology by attending seminars and workshops./span/spanspan /span/p/li/ul/divdivullipspanspanMaintain a safe working environment and report potential hazards. /span/spanspan /span/p/lilipspanspanP/spanspanerform alternating or rotating shift work (as /spanspanrequired/spanspan)/span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbspanREQUIRED QUALIFICATIONS/span/bspan /span/p/divdivpspan /span/p/div/divdivpbspanEducation:/spanspan /span/bspan /span/p/divdivpspanspanBachelor of Applied Science in Mechanical Engineering, Chemical Engineering or related discipline/spanspan /spanspanpreferred/spanspan./span/spanspan /span/p/divdivpspan /span/p/divdivpbspanExperience:/spanspan /span/bspan /span/p/divdivpspanspanMinimum 5 /spanspanyears’ experience/spanspan in project management within a pharmaceutical or food manufacturing environment. /span/spanspan /span/p/divdivpspan /span/p/divdivpbspanKnowledge, /spanspanSkills,/spanspan and Abilities/spanspan:/span/bspan /span/p/divdivpspanspanGood knowledge of Good Manufacturing Practices requirements and pharmaceutical processing regulations. Ability to work with minimal supervision/spanspan. /spanspanProficiency/spanspan using Microsoft Office applications including MS Project. Knowledge of /spanspanACAD. /spanspanStrong judgment, decision making and trouble shooting skills/spanspan. /spanspanExcellent organizational and communication skills (both written and oral)/spanspan. /spanspanAbility to work on multiple projects simultaneously/spanspan. /spanspanProficiency/spanspan with the English language. /span/spanspan /span/p/divdivpspanspan /span/spanbr /bspanStandards and Expectations: /span/bspanspan /span/spanspan /span/p/divdivpspanspanFollow all Environmental Health Safety Policies and Procedures. Work harmoniously with fellow team members, modelling positive team principles and partnering to meet project and departmental /spanspanobjectives/spanspan. Carry out all duties within strict compliance to Patheon quality /spanspanSOPs/spanspan and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion. /spanspanActively engage in and adhere to departmental systems in order to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.)./spanspan /spanspanBe client and patient conscious at all times./spanspan /spanspanUnderstand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving./spanspan Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively /spanspanidentify/spanspan areas for improvement in the execution of procedures. Communicate risks to timelines of deliverables in a proactive manner. /spanspanConsistently/spanspan /spanspanstrives/spanspan to improve skills and knowledge in related /spanspanfields/spanspan. /spanspan /spanspan /span/spanspan /span/p/divdivpspan /span/p/divdivpbspanPhysical Requirements: /span/bspan /span/p/divdivpspanspanLight physical effort and fatigue. Walks, /spanspansits/spanspan or stands for limited periods. May require occasional equipment operation including keyboard equipment. Lifts light items for limited duration. Typically /spanspanlocated/spanspan in a comfortable indoor area/spanspan. /spanspanThere may be regular exposure to mild physical discomfort from factors such as dust, fumes or /spanspanodours/spanspan, temperature extremes, loud noise, strong drafts, or bright lights./spanspan Use of Personal Protective equipment may be /spanspanrequired/spanspan and may include any of the following: s/spanspanafety glasses, safety shoes, lab coat, gloves, hair net, beard cover, safety apron, respirator on occasionally./span/spanspan /span/p/divdivpspan /span/p/divdivpbspanDisclaimer: /span/bspan /span/p/divdivpspanspanThis job description is intended to present the general content and requirements for the performance of this job./spanspan The description is not to be construed as a comprehensive statement of work, responsibilities, or requirements/spanspan. /spanspanManagers and supervisors may assign other duties as needed./span/spanspan /span/p/divdivpspan /span/p/divdivpspanspanNothing /spanspancontained/spanspan /spanspanherein/spanspan should be construed to create an employment contract/spanspan. /spanspanOccasionally, /spanspanrequired/spanspan skills/experiences for jobs are expressed in brief terms/spanspan. /spanspanAny language /spanspancontained/spanspan /spanspanherein/spanspan is intended to fully /spanspanalign with all obligations imposed by the legislation of each country in which it /spanspanoperates/spanspan, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees./span/spanspan /span/p/div
Project Engineering Associate
Maple Leaf Foods Inc., Winnipeg, MB
The Opportunity: The Project Engineering Associate is responsible for the development, execution, and management of Capital Projects on independently and/or within a team, under the direction of a Senior Engineer. The role requires preparing the scope of work, budget and schedule of a project, along with executing the work. The Project Engineering Associate will interact with vendors and contractors to obtain pricing and execute installations. Regular travel to our manufacturing plants is required. Any MLF team member interested in being considered for this role are encouraged to apply online by March 28. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life: Develop scope, budget, and schedule for proposed capital projects in collaboration with cross-functional stakeholders. Ensure assigned projects are managed in accordance with the Capital Playbook, project management best practices and Maple Leaf guidelines and governance. Work with Project Managers and / or Consultants on the design of new plant or line layout proposals. Prepare 2D CAD drawings required to document project scope (e.g. GA drawings, Process Flow Diagrams, People/Product/Waste Flow) Gather and organize data such as process data, dimensions, and equipment utility requirements, as requested. Prepare procurement packages for process equipment with detailed specifications to ensure OEMs have a thorough understanding of MLF’s requirements. Perform project controls duties such as document management, revision control and action item lists. Check drawings for compliance with MLF’s specifications, industry best practices (e.g. sanitary design) and local codes and standards. Work with the engineering team to generate deliverables (e.g., drawings, reports, etc.) in a timely fashion to meet project schedule requirements. Identify engineering errors and omissions including interferences, collisions, deviations from specifications, or discrepancies. Engage with equipment vendors, service providers and contractors. Coordinate installation work and supervise contractors (note: weekend work may be required). Work with Operations in commissioning new processes to ensure that new investments deliver business case benefits. All other duties as assigned. What You’ll Bring: Bachelor of Engineering Degree Working towards achieving P.Eng. designation within the next three years Experience with 2D AutoCAD and Microsoft Office suite of programs Experience in a manufacturing environment Knowledge of meat and food processing would be an asset Ability to understand, interpret and generate plant/engineering drawings Ability to work independently, take initiatives and ownership of given tasks Excellent interpersonal skills and ability to relate with equipment suppliers, trades, contractors, manufacturing plant maintenance and production personnel, and MLF management. Able to travel to the US and Europe Eligible to work in Canada Driver’s license with reliable vehicle (mileage compensation for work related travel) What We Offer at Maple Leaf Foods: Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We aim to reduce our environmental footprint by 50% by 2025. We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]. Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team. #LI-DNI
Senior Enterprise Architect to implement LeanIX platform for Application Portfolio Management
S.i. Systems, Vancouver, BC
Our municipal client is looking for a Senior Enterprise Architect to implement LeanIX platform for Application Portfolio Management 6 month contract with a possibility of extension. Hybrid based out of Burnaby, BC. 35 hrs/week Must Haves:8+ years of Enterprise Architecture experienceSaaS implementation experienceExperience working in a Government/public sector environmentBachelor's degree in Computer Science or a related field Nice to Haves:LeanIX implementation experienceEnterprise Architecture certification (TOGAF) Responsibilities:Produce weekly status reports, broken down into daily number of hours worked and by tasks, using the City’s time tracking system. The reports must include reporting on work accomplished during the period and work planned for the next period. These will be printed, signed as being correct, and submitted to the City by the Consultant.Communicate assignment status in a timely and clear fashion to the appropriate member of the Senior Management of the IT Department and other City management, staff and other contractors or consultants involved in related IT assignments, as appropriate to the specific assignment.Provide weekly updates on deliverables and impact of proposed changes to timelines.Provide formal documentation, in accordance with the City’s PMO methodologies and documentation standards.Provide mentoring and knowledge transfer to City staff on system set up, configuration and support requirements. Apply
Administration Technician - Human Resources #10678
Commission scolaire Central Québec / Central Québec School Board, Quebec City, QC
Become a driving force in human resources, helping to optimize our staffing processes. Join our team and seize the opportunity to actively contribute to the success of our organization while developing your skills in a stimulating and collaborative environment!Job percentage: 100% of 35 hours THE POSITIONYour main mission will be to play a key role in managing human resources, applying standards, and supporting administrative operations. This position offers you the opportunity to assist professional and managerial staff, contributing directly to the success and efficiency of our organization.RESPONSIBILITIESCarry out the complete recruitment cycle for teaching, support, and professional positions, while reinforcing the reputation of our School Board.Actively participate in the drafting of job descriptions and the application of collective labor agreements in terms of personnel movements.Act as a resource for school and department managers, to identify needs and provide the necessary support in the application and deployment of good HR practices and regulations in place.Screen applications.Carry out rigorous administrative follow-up of employee files (contracts, work permits, skills tests, etc.) and properly integrate information into the appropriate systems.Manage and improve the induction and integration process for new employees, including salary evaluation.Create and adapt work methods, participate in human resources needs analysis and standards development, to optimize processes.Use various software programs and produce reports and ensure their transmission to the relevant organizations.Perform any other related tasks as required. SchoolingHold a Diploma of College Studies in business administration with an option appropriate for the class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.Excellent spoken and written English and French.Sound knowledge of Office 365. Capacity to work and cope with simultaneous demands and works cooperatively with team and other staff members.Capacity to learn and adapt to new situations.Excellent judgment, analytical skills and problem-solving ability. The ability to prioritize, organize, plan, carry out and follow-up in an autonomous fashion.Good memorization capacity and very attentive to details.Excellent interpersonal skills.Strong listening and empathy skillsDiscretion and objectivity.Must be available and flexible regarding the working hours due to the fact that certain selection activities could possibly take place outside of regular office hours.The candidates who wish to be considered for this position will undertake tests to evaluate their knowledge in English and French writing, in Word, Excel and Access, and in problem solving and analytical skills. 
Administration Technician - Human Resources #10682
Commission scolaire Central Québec / Central Québec School Board, Quebec City, QC
Become a driving force in human resources, helping to optimize our staffing processes. Join our team and seize the opportunity to actively contribute to the success of our organization while developing your skills in a stimulating and collaborative environment!Job percentage: 100%, until the return of the incumbentTHE POSITIONYour main mission will be to play a key role in managing human resources, applying standards, and supporting administrative operations. This position offers you the opportunity to assist professional and managerial staff, contributing directly to the success and efficiency of our organization.RESPONSIBILITIESCarry out the complete recruitment cycle for teaching, support, and professional positions, while reinforcing the reputation of our School Board.Actively participate in the drafting of job descriptions and the application of collective labor agreements in terms of personnel movements.Act as a resource for school and department managers, to identify needs and provide the necessary support in the application and deployment of good HR practices and regulations in place.Screen applications.Carry out rigorous administrative follow-up of employee files (contracts, work permits, skills tests, etc.) and properly integrate information into the appropriate systems.Manage and improve the induction and integration process for new employees, including salary evaluation.Create and adapt work methods, participate in human resources needs analysis and standards development, to optimize processes.Use various software programs and produce reports and ensure their transmission to the relevant organizations.Perform any other related tasks as required. SchoolingHold a Diploma of College Studies in business administration with an option appropriate for the class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.Excellent spoken and written English and French.Sound knowledge in computer software - Word, Excel; Access would be an asset. Capacity to work and cope with simultaneous demands and works cooperatively with team and other staff members.Capacity to learn and adapt to new situations.Excellent judgment, analytical skills and problem solving ability. The ability to prioritize, organize, plan, carry out and follow-up in an autonomous fashion.Good memorization capacity and very attentive to details.Excellent interpersonal skills.Discretion and objectivity.Must be available and flexible in regards to the working hours due to the fact that certain selection activities could possibly take place outside of regular office hours.The candidates who wish to be considered for this position will undertake tests to evaluate their knowledge in English and French writing, in Word, Excel and Access, and in problem solving and analytical skills. 
Part Time Retail Customer Care Associate
Equest, Peterborough, ON
Take the next step in your Customer Operations career by joining Swish's Clean-It™ Centre as a Retail Customer Care Representative! Position Overview: The Clean-It ™ Centre is Swish's retail store. In this role as a Clean-It™ Centre Customer Care Representative, you will take on responsibility for sales and customer service within the Clean-It™ Centre location as well as the inventory management and stocking initiatives required to ensure the availability of products for Swish customers. What does a Clean-It™ Centre Customer Care Representative do? Create a frictionless customer experience both in person and over the phone by listening to customers, providing advice and suggestions, and resolving any concerns. Open and close Clean-It™ Centre. Maintain adequate inventory levels for the Clean-It™ Centre, working closely with the Warehouse Lead and other teams. Support the day-to-day operation of the Clean-It™ Centre including stocking shelves, daily housekeeping and upkeep, merchandising and promotional displays. Accurately process invoices and create orders. Pick and fill orders, assisting in the warehouse if needed. Balance the till and accurately handle cash. Develop an extensive knowledge of Swish products and services in order to assist customers with the best-in-class cleaning solutions. What do you need? High School diploma. 2 years of retail sales experience or equivalent customer-facing experience. A high energy level and a motivation to engage customers and represent the Swish brand. Strong computer skills required and familiarity with Point of Sale or Inventory Management systems is an asset. Ability to uncover customer objections/concerns and determine appropriate solutions. Interpersonal skills required to build rapport with customers and colleagues. Attention to detail. When you join Swish, you can expect: Membership in the Swish family - we treat our employees with integrity and always have, since 1956. Competitive base salary PLUS bonus. Work-Life balance - we work Monday - Friday, from 8:00 am - 5:00 pm Access to hundreds of perks from the Home, Wellness, Travel, Fashion, and other industries. Unlimited training and development with an industry-leading brand.
Service Advisor - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3944 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Business System Analyst
Swim Recruiting, Vancouver, BC
6-month contract Business Systems Analyst role with a global enterprise organization.6-month contract BSA roleComplex high-profile program with enterprise-wide reachHybrid work environment in downtown Vancouver, 3 days a week in office.What & Why: Our client is investing majorly into technology and looking to add a contract project manager to their growing team. This team ensures that the right product is in the right stores at the right time and this project is cloud based to ensure that can happen. You should have experience using structured tools for analysis and presentation of concepts and models to enhance the BRD.  You will be responsible to draft user stories and participate in the design and planning process as well as to gather requirements through various mediums: workshops, sessions, interviews, document analysis, job shadowing, etc.  You will be working collaboratively with external consultants, internal & external resources throughout the project lifecycle to ensure system modifications meet business needs.Who:This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and have a hybrid work model, with 3 days a week in office.You:You will bring the following education, skills and experience to the role:2+ years experience as a Business Systems AnalystExperience in managing data warehouses and ETL pipelines (Min. 2 years).Strong analytical and problem-solving skills (Math skills required for data modelling).Able to write SQL scripts for analysis and reporting (Oracle /SQL server).Working experience in Java.Working Experience with cloud-native technologies.Must have: Working experience in dealing with big data and data manipulation.Retail experience is a plus. (Fashion retail experience would be ideal).Working experience with cloud platforms namely AWS and Azure would be considered an asset.Next Steps: If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.
Manager, Salesforce Technical Consulting - Health & Insurance Industry
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Manager and technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customisation. ResponsibilitiesYou'll be responsible for handling, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers' needs.Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience, and integrate seamlessly with their other systems and tools. And that's where you come in! You'll help us bring the wow factor to our customer deployments - improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.Salesforce Industries is growing significantly and looking to expand its Customer Success team by hiring passionate and hard-working Managers for our Developers and Full Stack Engineers.Working predominantly with Agile scrum teams, your team will be building out complex business processes using Industry Cloud technology and the toolkit of the Force.com platform. Your primary responsibility will be to lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.Working closely with the delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for our technical consultants and ensure the ongoing training and success of our team.You'll report directly to the Sr. Manager/Director of the India Development Center and have up to 10-15 direct reports under your scope of responsibility. You will be required to deliver technical work on projects at 50% utilization and balance that with leading your team of Technical Consultants.Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is proven accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates and documenting requirements and designs.Effective in understanding business needs and distilling the information into business and technical requirementsCollaborate with internal partners (sales/pre-sales, engineering, other services teams, etc.) to help customers improve the value of their Salesforce Industry products and services.Designing ground-breaking technology solutions and working directly with customers to meet their business requirements in accordance with industry-standard processesResponsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams.Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions.Experience :Extensive experience and understanding of the Insurance (General or Health) Sector and the need for digital disruption.A foundational understanding of the individual, small group, large group, medicare plans supporting medical, dental, vision offeringsA solid understanding of Payer & Provider Sector Network Management of Healthcare & Salesforce Health Cloud Data ModelExperience delivering Member Care & Patient Management solutions to Healthcare customersIn-depth understanding of key health and insurance principles, including insurance product configuration, rating models, Policy fulfillment, Policy administration, underwriting, claims processing, provider network management, etc.8+ years of experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Health/Insurance clients.Experience leading teams in the analysis of sophisticated problems, and the design and implementation of related solutions.Experience in Salesforce (SFDC) CRM with end-to-end implementation experience. Salesforce.com integration experience, including between different business systems as well as working with integration tools.Solid experience with configuration, customization, and programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls. and implementing new instances of Salesforce.com from scratch.Additional Salesforce.com experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow.Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC.Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.Understanding of DevOps and Release Management for large-scale transformation projects.A self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills to connect with customers, partners, and internal team membersQualificationsExperience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.Experience in agile and hybrid SDLC models including full lifecycle deployments.10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.5+ years experience in Project Management Roles. Experienced in leading external client projects in positions of growing responsibility in the delivery of business consulting and systems development.3+ Years of experience implementing enterprise software packages2+ Years Implementing Salesforce CRM Projects including Sales Cloud and Service CloudConsistent track record of training and coaching junior consultants to thrive in a professional consulting environment as well as assisting direct reports in the definition and attainment of individual goals.A good understanding of user interface design principles, with a consistent track record of creative Salesforce developmentYou'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stagesYou'll have experience working on deployment teams, ideally using Agile development techniquesYou'll be passionate about developing apps that are both eye-catching and intuitiveYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills, equally comfortable with crafting emails as delivering a technical presentation or demoYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou are a technical guide with Full-Stack Engineering and Salesforce Development including HTML, CSS, JavaScript, Apex, LWC, etc. as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)- Salesforce.com Certification RequiredTECHNICAL SKILLSIn-depth knowledge of Health and General Insurance processes in industry-specific solutions (e.g. product configuration, rating models, quote, policy management, underwrite, claims, provider network management, etc.)Understanding of individual, small group, large group, medicare plans supporting medical, dental, vision offeringsData modeling, Process modeling tools, and standard methodologiesSalesforce Sales/Service Cloud, Health Cloud/Insurance Cloud ConsultantHTML5, CSS3, JavaScript and moreAngularJSJava, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools Salesforce.com Certifications (Admin, Developer )PREFERRED QUALIFICATIONSDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Salesforce (Apex, VisualForce, Lightning)Agile SCRUM Master CertificationEPC/CPQ/OMSalesforce Certification - Platform Developer I or more preferredIndustry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector is idealExperience with the Vlocity suite of products is a plusAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM
Organizational Change Management Lead
Teck Resources, Sparwood, BC
Closing Date: April 22, 2024 Want to make a difference? Join a fast paced, high energy, and dynamic team that is modernizing coal mining for the future.Reporting to the Lead, Operating Excellence, the Organizational Change Management Lead, known at Teck as the Lead, Change Management is responsible for ensuring continuous improvement initiatives are operationally ready and implemented in a sustainable fashion, with a focus on preparing the operation for change. You will work closely with partners at site to develop and implement operational readiness and change management plans that will support effective execution and sustainment.To be successful, we are looking for someone with outstanding interpersonal and communication skills, who can lead and build consensus with teams across all levels and proficiencies within the organization and collaborate with multiple disciplines while seeing the bigger picture, wider impacts, as well as the sustainability of each project. Someone whose instinct is to think of the people impacted by change and how initiatives will be sustained once they are completed. Most importantly, you will be a motivated self-starter, organized, and able to prioritize contending demands and thrive in a constantly evolving environment.Join us in the breathtaking Elk Valley of British Columbia. Here you will find outdoor adventure at your fingertips. Whether it's biking and skiing, or the laid-back atmosphere of fishing and hiking, there is something for everyone! Working a compressed work week with alternating Fridays off, come experience what work life balance is all about!Responsibilities: Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Assist the site teams with organizational change management and operational readiness planning, development, and execution Provide organizational change management and operational readiness mentorship and training to site personnel Develop, update, and deliver training materials to prepare the operations for successful implementation of initiatives Coordinate communication initiatives with project owners and site leadership Track plans including partner analysis, change readiness, change impact assessment, change activities, and training documentation Identify and monitor initiative implementation risks and work with project owners to plan and implement mitigation whenever possible Qualifications: Degree in Engineering, Business, or other relevant subject area Minimum five years' experience in continuous improvement, project management, organizational change management, operational readiness, or relevant mining operational roles Proven experience as a change leader with the capability to present, collaborate, and coach to influence and facilitate a group to move towards a common goal Solid understanding of organizational change processes, such as PROSCI Experience using Lean, Six Sigma, or other CI processes is an asset Benefits:Teck employees receive a competitive compensation package that includes, but is not limited to, base salary plus the following benefits: Two Annual Bonus Plans Comprehensive Benefits Plan Retirement Package Employee Share Purchase Plan Health Lifestyle Account Salary Range: $107,000 - $124,000The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.Successful candidates must be willing to satisfy the pre-employment requirements of a pre-employment drug screen and three professional references.About TeckAt Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution.We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc.Teck has been named one of Canada's Top 100 Employers and is one of Canada's Top Employers for Young People .The pursuit of sustainability guides Teck's approach to business. Teck has been recognized as one of the Global 100 Most Sustainable Corporations by Corporate Knights and is ranked #1 in the Metals and Mining industry on the S&P Dow Jones Sustainability World Index (DJSI).Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.Learn more about Teck at www.teck.com or follow @TeckResources .Job Segment: Sustainability, Change Management, Coal Mining, Lean Six Sigma, Energy, Management, Mining Apply now »
Compliance Manager, Regulatory Compliance
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe Senior Compliance Consultant, Manulife Bank supports the effective operation of the regulatory compliance management program by providing legislative, anti-money laundering and privacy subject matter expertise to our business partners in various projects and initiatives relating to products and services offered to our customers. The incumbent is a self-starter and collaborative partner to our business. In addition, the Senior Compliance Consultant is highly professional with expertise in reviewing and interpreting legislation and communicating regulatory requirements in plain language. Specifically, the successful candidate will be able to apply legislation to business inquiries, projects, and initiatives, be able to identify key risks and potential controls, complete regulatory analysis and interpretation, review compliance elements in contracts, assess and advise on sophisticated matters, conduct regulatory change assessments, efficiently develop balanced solutions that meet both compliance and business requirements, as well as other functions that may be required from time to time. The Senior Compliance Consultant will support mentoring and development of team members, providing informal leadership, is point of contact for the business unit and compliance staff for critical issues and represents the Compliance department on key project working groups. The individual in this role must also have experience working with regulators and understand industry issues impacting the business.In addition to the Bank Compliance team, this role interacts with senior leaders, Legal partners, and broader compliance teams. Key Accountabilities:Providing informal strategic leadership and direction, including acting as a mentor to the team and fostering positive and productive work environment.Reviewing, interpreting, and summarizing applicable legislation to ensure relevant team members understand the requirements and actions needed to meet compliance requirements.Responding to sophisticated questions from our business partners including privacy to ensure the safety and security of customer data.Acting as compliance support on digital transformation initiatives taking place within the business and providing mentorship to clients based on technical legislative requirements and controls to mitigate risk.Reviewing of business processes, policies, and documentation to meet current regulatory requirements.Keeping up to date with regulatory changes, communicating updates and changes appropriately and ensuring the business is engaged to ensure compliance with the regulatory compliance management program in a timely fashion.Supporting the review of external public facing communications to ensure compliance and applicable policy requirements are observed.Providing training to our business partners regarding legislative requirements and regulatory compliance management concepts, including first, second, and third line of defense.Providing training and educational seminars for our business partners including Operations, Product, Marketing, Digital Teams, Distribution and Finance.Participating in applicable industry working groups and consultations as may be applicable.Providing direction to our business partners to ensure understanding and compliance with the requirement(s).Support preparation of documentation and supporting materials to address regulatory compliance requests, concerns, and issues.Assisting with quarterly and ad hoc reporting as may be required.Developing, enhancing, and maintaining internal compliance department policies and procedures related to tasks performed.Participate in any other tasks that may be assigned from time to time.Key Skills:Can exercise judgment in quickly identifying issues, challenging courses of action, assessing risks. Able to easily develop recommendations and modify plans as business conditions change.Balance business needs against the policies, procedures and practices vital to ensure compliance with regulatory obligations.Influence others on compliance issue resolution without direct authority and be a strong facilitator.Deal with sensitive issues that could be exposed to the media or regulators.What we are looking forSpecialized compliance expertise and/or legal experience working in banking or financial services.Subject matter expertise in compliance and/or legal working in the banking industry would be considered an asset.Self-starter who takes initiative and is a creative problem solver.Ability to review, interpret and document legislation and regulatory requirements.Highly organized.Excellent written and verbal communication skills, with the ability to simplify complicated messages.Experience with the Archer system would be considered an asset.Subject matter expertise in banking products and procedures in various operational areas is desirable.Ability to readily recognize and evaluate the impact of current or potential compliance issues.Ability to quickly understand business processes and their risk implications, analyze sophisticated situations, reach appropriate conclusions, make practical recommendations and exercise good judgment in advancing issues.Strong interpersonal, negotiation and relationship leadership skills. Must be able to exchange and clarify details of information in a controlled and confident manner.Ability to work with fluid and changing accountabilities.Teammate who is willing to assist team members on projects and assist in sharing workloads when vital.Ability to work independently and in a team environment.Ability to deliver effective training on compliance issues and requirements.Ability to convert technical legislative requirements into suitable advice and be able to communicate difficult concepts and information to business partners.Ability to work with multiple objectives, conflicting priorities and sophisticated issues.Ability to interact optimally with management and counterparts in other business divisions.Ability to interact with regulatory staff to ensure efficient handling of raised issues. Maintain cross-functional relations with regulatory staff.Ability to take ownership for compliance programs and operate to ensure that compliance objectives are achieved.Professional attitude and adherence to a high ethical standard.Technical expertise would be considered an asset.Ability to use LAN and PC applications including Windows, Archer, Microsoft Office, Excel, AWD.Investment and/or Insurance experience would be considered an assetBilingual is an asset, but not requiredWhat can we offer?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encourage pursuit of passions and learning new skills!A focus on growing career pathways.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment:Values-first culture!We lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every career stage.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all partners and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$78,975.00 CAD - $142,155.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.