Overview of salaries statistics of the profession "Spa Attendant in Canada"

Position SummaryInterior Health is currently seeking a Long Term Care Attendant to join our team at Mountain View Lodge in beautiful Lillooet, B.C. Who We Are:Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work life balance is promoted within the IH team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in the Interior Health region from our employees to the population we serve. About the Job:As the Long-term Care Attendant (LTCA) you will work as an integral part of a dynamic, multi-disciplinary team, who provide care and support in a long-term care setting. Working under the direction of RN’s and LPN’s, LTCA’s have key responsibilities in the individual care plan for each patient, ensuring their physical, emotional and social needs are supported, while promoting maximum independence.Typical duties include: • Assisting with personal care and activities of daily living • Assisting with mobility, transfers and related equipment • Performing nursing procedures such as taking temperature, pulse and respiration • Housekeeping activities relating to maintaining a safe and healthy environment • Observing and reporting changes in patient behavior and condition • Accompanying clients on outings and during social activities • Performing clerical duties and delegated tasksThis is a Casual opportunity. Casual means there are no guaranteed hours and work requirements may vary from zero to 37.5 hours per week. We are particularly seeking candidates with good availability for short call work at this time and open to working night shift as well as days and evenings. We currently have several casual opportunities available.Many new employees start out in casual or temporary positions before being successful on a permanent position and having a long and rewarding career with Interior Health. Effective April 1, 2024, the hourly wage for this position will be $29.83About this location/unit:Mountain View Lodge, is located and nestled in the valley of the Fraser River. Lillooet offers temperate weather and a small-town feel. Mountain View Lodge is attached to Lillooet District Hospital and is located on the main level. A pet-friendly and warm environment will greet the new clients to their home away from home. Mountain View Lodge embodies a patient-centred philosophy designed to support clients’ choices, help them to function at the highest level and provide the best quality of life possible. Uniquely designed with 22 beds; all of our rooms are shared rooms for two except for one room designated for respite. Among the amenities at the Lodge, clients will find a spa room and a cozy dining room that is used daily for meals and is transformed for larger functions such as the Christmas family dinner. Meals are cooked on site and all three meals are dished up in the dining room. A TV lounge provides an alternate choice to clients’ own rooms. Doors from the dining room open up to a secure patio/outdoor space that the clients can enjoy for most of the year. Recreation therapy is offered on site with a broad range of activities. Rehab assistant services are also available. We encourage family and volunteer participation in all aspects of life at Mountain View Lodge. we want this to be the clients’ new home, we encourage them to individualize their room space with personal effects from home to be enjoyed by themselves and their families.Interior Health is an organization where you have room to grow and where life outside of work is just as important to us as it is to you. Apply Today!Qualfications• Grade 10 • Graduation from a recognized Nursing Assistant / Health Care Aide Program or an equivalent combination of education, training and experience • Registration with the BC Care Aide & Community Health Worker registry (please include your active number)*Along with a copy of your CV (or resume) please upload a copy of your health care certificate.

** UNE NAVETTE SERA DISPONIBLE DU 15 JUIN AU 02 SEPTEMBRE ** les détails seront bientôt disponible sur le site du VVV section emploi -- navetteOn dit de toi que tu es une personne ambitieuse, proactive, responsable et en plus tu aspires à devenir sauveteur ? Tu as 15 ans et tu as ta formation de secourisme et/ou ta médaille de bronze ?L’équipe du VVV a quelque chose de pas pire pour toi : tu peux être aide-sauveteur en attendant!Joins-toi à LA "team" de Québec ! Au VVV tu vas pouvoir mettre en action ce que tu as appris, porter le fameux « maillot rouge » (WOW!) en plus d’avoir de l’action à la « Bay Watch ».En travaillant avec nous, tu auras l’occasion de t’entraîner tout en pouvant profiter d’un paradis tropical même en hiver grâce au Bora Parc !Tu as ta certification de secourisme/premiers soins ou une certification aquatique Croix de Bronze ? C'est parfait! Nous offrons à l'interne des formations de sauveteur, informe-toi et rejoins notre équipe rapidement!DESCRIPTION DU POSTE Sous l’autorité du directeur de parc exploitation, le titulaire de l’emploi supervise et assure la sécurité des plans d’eau, des glissades et des installations.PRINCIPALES RESPONSABILITÉSReprésenter le VVV dans le cadre de ses activités et s’assurer de l’entière satisfaction des clients;Surveiller les clients afin de s’assurer du respect des règlements en vigueur et de leur porter secours en cas de difficulté;S’assurer du bon fonctionnement des installations et du matériel de sauvetage;Intervenir et donner les premiers soins, lorsque nécessaire;Informer les clients de la nécessité des mesures de sécurité;Veiller à la propreté et à la sécurité de son poste de travail;Rédiger des rapports, en cas d’accident;Participer aux formations et réunions;Signaler toute anomalie à son supérieur immédiat;Exécuter toutes autres tâches connexes.COMPÉTENCES ET QUALIFICATIONÊtre âgé de 15 ansFormation Médaille de BronzeFormation Croix de Bronze (atout);Formation de premiers soins générale (atout);Une très bonne connaissance de la langue française;Une bonne connaissance de la langue anglaise (atout);PROFIL RECHERCHÉPosséder une bonne résistance au stress;Faire preuve d’autonomie, de diplomatie et de proactivité;Posséder un sens de l’observation et des responsabilités très développé;Posséder un esprit critique;Aimer le travailler en équipe;Posséder une bonne endurance physique.EXIGENCES DIVERSESCapacité à travailler en position assise, debout ou en marche;Avoir un champ visuel global;Capacité à pouvoir travailler à la chaleur;Avoir de bons réflexes.AVANTAGES OFFERTSLaisser-passer pour la saison pour l'employéBillets pour des invités pour le parc extérieurRabais sur l'essence du dépanneur VVVRepas a 5$ (poutine ou sous-marin + breuvage fontaine)Billets pour le Bora Parc25% Rabais à la restauration25% Rabais dans nos boutiquesRabais à l'hôtelRabais à l'Aroma Spa

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.Join our team! Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Coat Check Attendant who shares our passion for excellence and who infuses enthusiasm into everything they do!About the role: By nature of the position, the position is the guests' first impression. They greet guests promptly, courteously, graciously with eye contact and a smile. The Coat Check Attendant must be familiar with the event, guests and have a great sense of organization and urgency. They must be confident in moving at a fast pace and prioritizing guest satisfaction and comfort.What you will bring: We are looking for individuals with excellent personal presentation and interpersonal skills. Fluency in reading, writing, and spoken English is also required. The Coat Check Attendant requires continuous standing for the majority of the shift. The ideal candidate will have a confident, outgoing personality and a can-do approach to any request! The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays.Additional preferred qualifications & skills:Previous host or coat check attendant experience in a fast-paced food and beverage operation preferred.Exceptional communication skills and command of English languageAdditional language a definite asset for career growthCompletion of Post Secondary Education in Hospitality or related field.What we offer:Complimentary meal per shift in our employee dining room, OASISComplimentary dry cleaning of uniformsExcellent Training and Development opportunities and access to complementary e-training Monthly Employee Recognition celebrations and Bi-Annual Employee Parties ... and more!Schedule & HoursThe ideal candidate will have a flexible work schedule and able to work evenings, weekends, and holidays.We look forward to receiving your application!Successful candidates must possess legal work authorization in Canada.Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/02/2024 09:58 AM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city. Préposé(e) aux chambres Département : Entretien ménager Se rapporte à: Assistants responsables de l'hébergement Statut: Temps plein Taux horaire:26,63 $ * En raison des lois locales, nous considérerons prioritairement les candidats l'autorisation de travailler au Canada, et s'exprimant parfaitement en français et en anglais, à l'oral et à l'écrit. Le Four Seasons Hôtel Montréal est à la recherche d'une personne qui partage notre passion pour l'excellence et cherche à créer une expérience mémorable pour nos employés et nos invités. Nous recherchons une personne qui a une solide éthique de travail, un haut niveau d'intégrité, un souci de qualité, une sensibilité culturelle et un sens du service client. Sommaire du poste Le préposé aux chambres est un membre important de l'équipe d'entretien ménager qui, dans son ensemble, est responsable de la propreté et du soin accordé aux détails dans l'hôtel et dans les résidences. Le préposé aux chambres est responsable de veiller à ce que toutes les chambres et résidences respectent les normes les plus élevées, comme dictées par les hôtels Four Seasons. Quand il y a un grand achalandage dans le lobby et en l'absence des équipiers à l'entretien, il doit aussi participer à accomplir ses responsabilités et tâches. La personne offre aussi les services pour la nuit en offrant un environnement confortable dans les chambres des invités en nettoyant et en rafraîchissant les chambres en début de soirée et en préparant la chambre pour la nuit. Responsabilités principales Inspecter les chambres des invités qui lui sont attribuées et les nettoyer conformément aux normes de l'hôtel. remplir et maintenir la lingerie ;Posséder un grand degré de connaissance des produits et les aptitudes techniques pertinentes ;Demeurer aux faits des événements se déroulant dans l'hôtel ;Faire preuve d'hospitalité sincère et de reconnaissance dans l'aire de travail ;Promouvoir les services et produits de l'hôtel ;Anticiper les besoins des invités et prendre la responsabilité de répondre aux préoccupations et demandes des invités, dans la mesure du possible ;Agir avec détermination pour veiller à la satisfaction de la clientèle ;Offrir une touche spéciale quand l'occasion se présente ;Trier, étiqueter et traiter les vêtements à presser/nettoyer des invités, les uniformes et la literie de l'hôtel ;Manipuler avec les équipements et toute la machinerie pertinente de manière sécuritaire ;Signaler immédiatement toute défectuosité et tout accident à la direction ;Maintenir une apparence personnelle très soignée en s'assurant de la propreté et du caractère présentable de l'uniforme porté ;Au début du quart, être responsable de recueillir et signer les feuilles de travail et la clé passe-partout au début du quart de travail. Signaler immédiatement la perte de toute clé ;Signaler et remettre immédiatement au bureau de l'entretien ménager tout bien ou clé d'invité trouvé dans les chambres après le départ ;Veiller au bon ordre des salles de stockage de la lingerie, à ce que le stock soit suffisant et à ce qu'elles soient fermées en tout temps lorsqu'elles ne sont pas en usage ;Assurer que l'équipement de travail est toujours propre, rangé et en bon état ;Être responsable de signaler au superviseur quelles sont les chambres ne requérant pas de service ou auxquelles l'affiche « ne pas déranger » est en place dans sa zone attitrée ;Signaler au superviseur tout besoin de remplacer les couvertures, couvre-lits, valences, etc. ;Effectuer le ménage en profondeur des chambres que les superviseurs lui ont attribuées ;Prévenir les superviseurs quand quoi que ce soit ou qui que ce soit semble suspect ;Aviser le superviseur quand quoi que ce soit peut constituer un risque de santé et de sécurité ;Remplir les listes de contrôle avec exactitude quand les superviseurs le demandent ;Signaler tout article manquant dans les chambres, p. ex., peignoirs, porte-savon, etc.;Effectuer toute autre tâche de ménage demandée par le superviseur ;Nettoyer et préparer les chambres selon les normes Four Seasons. Aptitudes requises Tous les candidats doivent être en possession d'un permis de travail valide lors du dépôt de la candidature. Four Seasons ne peut malheureusement pas l'obtenir en leur nom ;Deux ans d'expérience en entretien ménager en contexte luxueux ;Être capable de pousser, tirer, soulever et transporter des charges allant jusqu'à 23 kg (50 lb) ;Pouvoir s'exprimer, lire et écrire en français et en anglais, préférablement ;Les candidats doivent pouvoir travailler sur appel, les matins, les soirées et les fins de semaine ;Excellentes aptitudes en service à la clientèle, à anticiper les besoins des invités et à aller au-delà de ces besoins. Avantagespourvous Couverture maladie complémentaire (soins dentaires, vision, assurance-vie, médicaments sur ordonnance, etc.);Réductions au restaurant MARCUS et à notre spa 5 étoiles ;Journées et événements pour les employés tels qu'Employé du mois, célébrations des années de service, événements d'anniversaire, et plusencore !Repas gratuit par quart de travail dans la salle à manger de nos employés (Café 1440);Plan de retraite aveccontribution de l'employeur ;Congéspayés :jours de maladie, jours de vacances et 2 jours fériés flottants supplémentaires par an ;Opportunités de formation, de développement et de mobilité ;Programme de voyage des employés, y compris les séjours gratuits au Four Seasons dans le monde (selon la durée du service et sous réserve de disponibilité) ;Etplus! La liste des tâches indiquées ci-dessus n'est pas complète, le poste demande de savoir constamment s'adapter à des situations de grande activité et de gérer spécifiquement des relations avec la clientèle. * Notre organisation adhère aux principes d'égalité d'accès à l'emploi et s'engage à embaucher une main-d'œuvre diversifiée et à maintenir une culture inclusive. Nous n'effectuons aucune discrimination reposant sur le sexe, l'ethnie, la religion, l'orientation sexuelle, l'âge, l'invalidité ni tout autre facteur protégé par les lois provinciales et fédérales. _______________________________________________ Guestroom Attendant Department: Housekeeping Reports to: Assistant Rooms Operations Manager Status: Full-Time Hourly Rate: $26.63 *Due to local laws, we will consider candidates who are authorized to work in Canada and are fluent in English and French, both spoken and written. The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellence and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service. Job Summary The Room Attendant is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel and residences. The Room Attendant is responsible for ensuring all guest rooms/residences meet the highest standards as set by Four Seasons Hotels. He/ She is also required to assist with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and House Attendant. This person also p rovides turndown service by offering a comfortable evening environment in guest rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.We are looking for individuals who possess a high level of attention to detail and a strong work ethic. This role has direct involvement with both guests and management and good communication skills are required. An applicant with a flexible schedule and the ability to work all shifts, weekends and holidays is ideal. Core Responsibilities Cleans and self inspects guest rooms as assigned and in accordance with hotel standards; stocks and maintains the linen closet ;Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel ;Provides genuine hospitality and recognition in the work area. Promotes hotel services and products ;Anticipates guest needs and takes ownership of guest concerns and requests, acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented ;Sorts, tags and processes guest laundry, uniforms and hotel linen ;Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately ;To maintain a high standard of personal appearance - ensuring that your uniform is clean and presentable ;To be responsible for collecting and signing for work sheet and master key at the start of duty. Report any loss of key immediately ;To immediately report and hand into Housekeeping Office any property or guest keys found in 'check out' rooms ;To keep linen rooms tidy, correctly stocked and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order ;To be responsible for reporting to the Supervisor the rooms which do not require service or which have DND signs in his / her assigned area ;To report to Supervisors any blankets, bedspreads, valances etc. that need changing ;To complete deep cleaning of rooms as allocated by Supervisors ;To report to your Supervisors anything or anyone suspicious ;To report to the Supervisor anything this may be a Health and Safety hazard ;To complete accurately the control lists at times as advised by your Supervisors ;To report any missing items from rooms e.g. bathrobes, soap dishes etc. ;To carry out any other cleaning duties as specified by your Supervisor ;To clean and make up all rooms to the standard required by Four Seasons ; Desired Qualifications and Skills All applicants applying must hold a valid work permit at the time of submitting their application - unfortunately Four Seasons is not able to obtain on your behalf ;Two years of Housekeeping experience in a luxury atmosphere ;Ability to push, pull, lift and carry up to 50lbs ;Abilities to read, write and oral proficiency in French and English ;Candidates must be available to work on-call, mornings, evenings, and weekends ;Excellent customer service skills with the ability to anticipate guest needs and go the extra mile. What's in it for you? Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs,etc) after probationary period;Discounts at MARCUS Restaurant and our 5 Star Spa ;Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc.;Complimentary meal per shift in our employee dining room (Café 1440) ;Retirement plan with employer match;Paid time off, vacation days and 2 additional floating holidays per year;Excellent training and development program ;Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subjecttoavailability);And so much more! The list of tasks specified above is not exhaustive, the function will require a constant adaptation to situations of high activity and specific management of customer relations. * Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.Salary: . Date posted: 04/24/2024 09:56 AM

Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionWhat is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont HotelsExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly pay rate of $23.87 to $27.28What you will be doing: Consistently offer professional, friendly and engaging serviceClean all assigned guestrooms including: dusting, making beds, removing soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window, cleaning, replenishing rooms with suppliesProper usage of cleaning supplies and equipmentUpdate and record all cleaned roomsFollow departmental policies and procedures and service standardsReport necessary maintenance itemsOther duties as assignedQualificationsYour experience and skills include:Proven ability to work well unsupervised at a fast pace while maintaining quality standardsCommitment to provide excellent service and exceed guests' expectationsHigh School diploma, vocational training and/or 1 year work experienceGood working knowledge of the English languagePrevious experience in luxury hotel environment is an assetMust be comfortable speaking to guestsAdditional InformationPhysical Aspects of Position (include but are not limited to): Frequent standing and walking, Frequent bending and kneeling, Frequentcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:09 AM

Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionRepresenting The Fairmont Banff Springs through excellence in guest service. Responsible for the effective and efficient operation of the Front Desk and Royal Service Night teams. Lead, teach, coach and inspire the supervisors and colleagues of the Front Desk and Royal Service while committing to helping the hotel become one of the world's finest heritage resortsWhat you will be doing:Lead, teach, coach, and inspire the Night Audit team to turn moments into memoriesActive part of the Emergency Response team, working closely with hotel security teamResponsible for team building and growth via, monthly meetings, training, colleague follow up and performance reviewsAccurately posting all guest and group chargesAssisting with daily Front Desk procedures/tasks including check in's and outsCompleting duty management responsibilities for the hotel QualificationsYour experience and skills include:Minimum 2 years previous Front Desk supervisory experience in a Large Hotel preferredExcellent knowledge of Micros-Opera Property Manager, word and excelPrevious working experience in Royal Service and or dealing with guest recovery with excellent recoveryGraduate of Hotel Management or Hospitality program an assetExcellent written and verbal skills with a high attention to detail requiredYour team and working environment:Fast-paced, upscale, luxury hotelClose proximity to multiple ski resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connectionsAdditional InformationWhat is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria Comprehensive benefits package Medical, Vision & DentalEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion:At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com.Salary: . Date posted: 04/17/2024 06:09 AM

The Quarterdeck Inn & Marina Resort offers full-service comfort and hospitality to ensure a relaxing stay. Surrounded by nature just a short walk from downtown Port Hardy, the hotel offers an inviting destination for travelers seeking to experience world-class guided fishing charters, whale watching cruises and hiking along the area’s pristine beaches.Each of the hotel’s 40 rooms and suites welcomes in the beauty of our surroundings with sweeping ocean views and a comfortable coastal design. Select accommodations are available for guests traveling with pets. Enjoy a grab to go breakfast or buffet breakfast each morning, onsite parking, a business center and Wi-Fi in all rooms and social areas. The hotel also offers great food and cocktails at the Quarterdeck Restaurant with patio. Additional amenities include an onsite beer and wine store and two meeting rooms.Essential Duties and Responsibilities• Maintain an inventory of vacancies, reservations, and room assignments of hotel• Register arriving guests and assign hotel rooms• Answer enquiries regarding hotel services and registration by a variety of means, provide information about hotel services and respond to guests' complaints, if necessary• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems• Present statements of charges to departing guests and receive payment• Other duties as assigned by supervisorSkills & Qualifications:• Completion of secondary school or equivalent• Experience in front desk operations or hotel management is an asset• Excellent customer service skills• Strong communication skillsWage: $19.50/HourBenefit: Health care plan. Accommodation. Ten (10) days’ vacation which is calculated on your earnings at a rate of 4%. Other benefits.Working hours: 30 40 Hours/WeekWork location: 6555 Hardy Bay Road, Port Hardy, BC, Canada V0N 2P0Starting date: ASAPPlease send us your resume to . We only accept resumes by email, and only qualified candidates will be contacted.

The Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel to establish itself in Quebec, in all its grace and sophistication. Open since June 2021, the hotel is located in the heart of a vertical community that includes condos, residences, offices, two restaurants, a lounge, a bakery, a health centered grocery store, a fitness center, meeting rooms and spa. Experience hospitality at its finest and discover an innovative concept that celebrates the art of living in all its forms. Simply exceptional, the Humaniti Hotel Montreal is a next-generation hotels for true global citizens. A unique hotel that subtly permeates an ecosystem rich in experiences, inspiring design, and a fascinating way of life.Join the Humaniti community!Here are the benefits and privileges offered to you by the Humaniti Hotel:Thrive within a positive, friendly, and dynamic team in a beautiful environment.The opportunity to take on new challenges and advance your career across North America.Various employee recognition programs.Various training programs.Discounts within our hotel chain.DescriptionWe are looking for a maintenance attendant who will be responsible for maintaining our spaces and participating in the execution of all tasks related to the technical maintenance of the building to offer our clientele a flawless product in line with the standards of the chain.Our maintenance attendants will work together with the rest of the maintenance team to deliver impeccable service to our guests, reflecting our DNA: evolved, captivating, and connected. At the Humaniti Hotel Montreal, we are seeking individuals who have a deep understanding of human interactions and will deliver an experience in line with our wellness concept to our customers.Roles and ResponsibilitiesRepairs in rooms (caulking, painting, tile repairs, appliances, etc.).Repair of carpets and tiles.Basic plumbing and carpentry work.Minor paint repairs.Maintenance and repair of pool/SPA and terrace equipment.Perform repairs and maintenance as scheduled in the maintenance program and follow up with the manager.Perform preventive inspections of different spaces and carry out necessary work to maintain the quality of the premises.Inspect the exterior of the building, fences, lighting fixtures, and perform maintenance/repairs as needed.Perform preventive maintenance on the air conditioning/heating system (A/C) (coils, filters, etc.).Inspect smoke detectors according to established procedures.Inspect and perform preventive maintenance on various tools.Communicate with the hotel reception when an issue may impact guests.Respond promptly and courteously to service calls and confirm the completion of work.Skills and RequirementsDegree in a field related to building maintenance or an equivalent combination.Experience in building maintenance.Skills in carpentry, plumbing, electricity.Availability during the day, evening, and weekends.Bilingualism (French and English).Experience with Marriott chain hotels, an asset.

Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionConsistently offer professional Turn Down service while being friendly and engaging.Clean all assigned guestrooms including: dusting, making beds, removing soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing rooms with suppliesProper usage of cleaning supplies and equipmentUpdate and record all cleaned roomsFollow departmental policies and procedures and service standardsReport necessary maintenance itemsAssist in cleaning rooms and wrapping up morning operations as and when needed.Other duties as assignedCompetitive hourly wage between $23.87 to $28.72QualificationsProven ability to work well unsupervised at a fast pace while maintaining quality standards Commitment to provide excellent service and exceed guests' expectations High School diploma, vocational training and/or 1 year work experience Good working knowledge of the English language Previous experience in luxury hotel environment is an asset Must be comfortable speaking to guests Impeccable grooming and presentation Must physically be able to:Lift up to 50lbsCarry objects weighting up to 75lbs (including pushing equipment)stoop, kneel, reach, stand, walk, bend, twist, push, see, and hearFlexible, part time schedules may be consideredAdditional InformationPhysical Aspects of Position (include but are not limited to): Frequent standing and walking, Frequent bending and kneeling, Frequentcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:02 AM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.Join our team!Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is looking for a casual Stewarding Attendant who shares our passion for excellent service and is willing to learn from and contribute to our team. What you will bring: We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position. Applicants must be comfortable around industrial size dish machines and have the ability to learn their operation. The Stewarding Attendant position is physical by nature and requires the applicant to be able to lift up to 50lbs. Repetitive motion and movements are essential functions of this position. The ability to safely utilize the proper cleaning and polishing solutions is also required. The Steward is in direct contact with the entire Stewarding and Kitchen team and strong communication skills are essential. This position will encompass responsibilities for pot-washing, dishwashing operation, janitorial and sanitation.Additional skills & abilities preferred:1 year of previous experience in a stewarding environment, preferably in a hotel/hospitality environmentSolid communication skills and command of English languageAdditional language a definite asset for career growthWhat we offer:Complimentary meal per shift in our employee dining room, OASISComplimentary dry cleaning of uniformsExcellent Training and Development opportunities and access to complementary e-training Monthly Employee Recognition celebrations and Bi-Annual Employee Parties ... and more!Started rate of pay of $22.94 and full rate of pay of $25.49Schedule & HoursThe ideal candidate will have a flexible work schedule and able to work evenings, weekends, and holidays.We look forward to receiving your application!Successful candidates must possess legal work authorization in Canada.Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/09/2024 09:52 AM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America's largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. When the snow melts, the area becomes a playground for mountain bikers, zip-liners, hikers and adventurers. After an adventurous day, tuck into a meal at SIDECUT Steakhouse, where innovative creations match the seasons, or enjoy the après vibe in the warmth of Braidwood Tavern. Looking to recharge? Visit the Spa or take a dip in our heated pool, with a spectacular backdrop of the mountains and an invigorating dose of fresh alpine air. Employer: Four Seasons Resort and Residences Whistler Position: Guestroom Attendant Terms of Employment: Full-time / Permanent Location: Whistler, British Columbia Employment Address: 4591 Blackcomb Way, Whistler BC, V8E 0Y4 Canada Hours of Work: Minimum guaranteed hours - 30 hours /week As business volumes fluctuate hours will range between 30- 40 hours weekly Vacancies: Multiple Language: English Benefits: Eligible for discretionary bonuses and/or salary increases in accordance with company policy. Extended Health Coverage/benefits (dental, vision, life insurance, RMT, prescription drugs, retirement plan etc.) after probationary period. Access to affordable shared staff housing both on-site and off-site. Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc. Wellness/Leisure Program (Choice of Ski Pass or the dollar value of the ski pass paid). Complimentary meal per shift in our employee dining room, Retirement plan with employer contribution; Paid time off; vacation days and additional floating holidays per year; Excellent training and development program; Discovery Nights at Four Seasons worldwide. Wage: $2 4.05-$25.50 Contact: Please send resumes to [email protected] and include " Guestroom Attenda nt" in the email subject line About the role: The Guest Room Attendant delivers the best Rooms experience for our guests through attention to detail , ensur ing all guest rooms are clean and up to standard . This role anticipates , customizes, and services guest's needs before being asked and is knowledgeable about hotel offerings and amenities. This role is part of the Housekeeping Department Duties: Ensuring all guest rooms and amenities have been properly cleaned , polished, dusted, sanitized, and supplied daily, according to Four Seasons standards of service.Making beds, changing sheets, and vacuuming carpeting, area rugs, draperies, and upholstered furniturePicking up debris and emptying trash containersProviding turndown service, where the guests are lightly refreshed for the evening.Handling and reporting any lost and found itemsProviding clean towels and toiletries for guestsCleaning and disinfecting Resort elevatorsProperly handling "Do Not Disturb" and Guest requests as well as any call backs.Providing guests with basic information on the facility and the amenities availableCleaning changing rooms and showersSweeping, mopping, washing, and polishing floorsCleaning, disinfecting and polishing kitchen and bathroom fixtures and appliancesWashing windows, walls, and ceilings Requirements: Completion of secondary schoolBasic English levelExcellent commitment to service and teamwork.Ability to obtain a clean criminal record check.As our hotel is open 24/7, 365 days a year, we expect our Guestroom Attendants to be flexible in working mornings, evenings, weekends, overnights and holidays.Ability to all shifts including evenings, weekends, holidays and overnight shiftsGreat attention to detail and the ability to work in a fast-paced environment.On the job training is provided This is not a seasonal role. This role is for someone who is interested in growing a career in hospitality seeking a long-term opportunity. Join Our Team Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as a Guestroom Attendant.Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance. The Location Be ready for a Canadian experience! At Four Seasons Resort Whistler, we fill guest's days with exhilarating adventures on Whistler and Blackcomb mountains and Employee days with happiness and thrilling working experience. We aim not only to be the best Resort to stay in Canada but also the greatest place to work! We offer 273 newly refurbished elegant guest rooms and suites; a luxury Spa and top-rated restaurants.Four Seasons Resort Whistler is located at the foot of Blackcomb and Whistler. The resort is a five-minute walk to the ski lifts and a 10-minute stroll to the village center, making it the perfect location for a rustic adventure any time of year.Our guest rooms are spacious, beautifully re-styled in December 2019, the refurbished rooms and suites pay close attention to the unique placement of Whistler - a secluded retreat, just an hour and a half away from the international des tination of Vancouver.In December 2020, we completed a property-wide enhancement with the launch of Braidwood Tavern, craft kitchen and social house conceived in collaboration with celebrated chef and restauranteur Richard Sandoval, along with a re-imagined SIDECUT Steakhouse, both des igned by Box Interior Des ign. About Four Seasons Hotels & Resorts Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it's like to work for Four Seasons: http://jobs.fourseasons.comhttps://www.linkedin.com/company/four-seasons-hotels-and-resortshttps://www.youtube.com/watch?v=lzq78MIkT2s&t=3sLearn more about Four Seasons Whistler on Social Media :Instagram: @FSWhistlerTwitter: @FSWhistlerFacebook: https://www.facebook.com/FourSeasonsResortWhistler/We look forward to receiving your application!*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.Salary: . Date posted: 04/10/2024 09:43 AM

Job Number 24062272Job Category Rooms & Guest Services OperationsLocation Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneThe pay range for this position is $21.71 to $24.05 per hour.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Whistler Village Suites takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/11/2024 09:41 AM

Job Number 24062799Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM

Job Number 24062783Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels, and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers, and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM

Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionWhat is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our Safety Footwear Reimbursement Program (up to $120 per year)Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly wage between $24.68 - $28.21What you will be doingEnsure the safety of the hotel, guests and employeesOversee asset protection of hotelResearch and report any incidents in accordance with standards of Fairmont Hotels & ResortsBe a visible security presence while on dutyAct as First Aid Attendant; responding to all first aid calls while on dutyMaintenance of effective relationships with Municipal, Federal or Corporate security/police forcesQualificationsYour experience and skills include:Previous experience in a customer service related positionBST certificate and Valid BC Security License or willingness to obtain a Security LicenseOccupational First Aid level 2BondableCompletely fluent English language skills, both written and verbalMust be available for all shifts including evenings, overnight shifts and weekends.Clear, professional and helpful communication in person and over the phoneTeam player with excellent interpersonal and leadership skillsA high level of responsibility and ability to work well independently with minimal supervisionCommitment to provide excellent service and exceed guests' expectationsImpeccable grooming and presentationPhysical ability to perform the requirements of the job, including:Standing/walking for extended periods of timePerforming repetitive workAdditional InformationPhysical Aspects of Position (include but are not limited to): Constant standing and walkingFrequent bending and kneelingFrequentcarrying and lifting up to 75lbsVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:01 AM

Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.High school diploma or relevant qualification.A minimum of 2 years of proven experience in a similar role.Good understanding of office administration and basic bookkeeping practices.Superb written and verbal communication skills.Excellent organizational and multi-tasking abilities.Strong knowledge of MS Office programs.

Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionStewarding/Dishwashing AttendantAre you looking to start your career in the Food & Beverage industry? This Stewarding position will provide you with the start you need to help grow your career while enjoying a work life balance and all the great activities living in Banff brings. What's in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500 - lifetime), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with AccorWhat you will be doing: Operating industrial dishwashersWashing glassware and other items by handPot and pan ware washingCleaning of kitchen equipment linesResponsible for cleanliness and sanitizing of all surfacesRecycling and trash removal from all areasEnsuring floors and work areas are clean, dry, clear of hazards and obstructionsFollow and adhere to ALLSAFE health and safety protocolsOther duties as assignedQualificationsYour experience and skills include:Previous experience an assetAbility to operate industrial machineryConstant lifting, pulling, pushing, bending, kneeling, and carrying up to 50lbsAbility to stand and walk for 8 hoursExposure to kitchen equipment, sounds, fumes, chemicals, working in hot, humid & cold environmentsPassionate and organized about maintaining a clean safe working environmentAdditional InformationYour team and working environment: Fast-paced, upscale, luxury hotelClose proximity to multiple ski resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connectionsVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSAPPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.comSalary: . Date posted: 04/17/2024 06:01 AM

Tu aimerais te joindre à notre belle équipe Engagée, intègre, Respectueuse, Fière et Dynamique! Club Piscine Longueuil, Beloeil et Saint-Constant a besoin de toi pour optimiser son rendement! Tu es passionné(e) par la vente et es toujours à l’affût de bien comprendre les besoins de tes clients pour leur offrir des produits de grande qualité ? Tu souhaites pouvoir tirer avantage d’un modèle de rémunération à commissions vraiment avantageux dans une entreprise ayant une grande notoriété dans le cœur des Québécois(es)?Tu es une personne souriante, rigoureuse et méthodique. N’attend pas une minute de plus, de belles opportunités de carrière t’attendent !Voici comment seront remplies tes journées :Un client se présente, tu écoutes ses besoins et ensuite, tu lui partages ton expertise!Tu fais en sorte que tes clients soient capables de se projeter dans la cour de rêve qu’ils méritent grâce à ton excellent sens de la communicationTu es proactif(ve) pour atteindre tes objectifs de vente et ainsi toucher un maximum de commissionsTu as comblé les besoins de ton client? Il ne te reste qu’à préparer les contrats de venteTu effectues les suivis de tes soumissions pour t’assurer que personne ne passe à côté d’un bel étéTu effectues la mise en marché des produits et tu maintiens ton aire de travail propreTu fais de la formation continue sur nos produits afin de bien les maîtriser et de rester à l’affût des tendances et du marché Nous voulons absolument te rencontrer si :Tes meilleures compétences? Avoir le service à la clientèle à cœur, posséder une grande écoute pour bien comprendre les besoins de tes clients et être reconnu(e) pour ton éthique de venteSi tu maîtrises bien les outils informatiques et qu’en plus tu es autonome et débrouillard(e), tu auras tout ce qu’on chercheAvoir l’esprit d’équipe c’est important pour toi? Bonne nouvelle car chez nous, on s’entraide entre collègues en période de pointeSi en plus tu as de l’intérêt pour tout apprendre sur le merveilleux monde de la piscine et du plaisir de la cour arrière, tu peux arrêter tes recherches et nous acheminer ta candidature dès maintenant!

Company DescriptionFor over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Our Commitment to Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Note: Must already be legally entitled to work in Canada to be considered for the positionJob DescriptionSpecific Roles and Responsibilities That Create the Essential Toronto Experience:Provide efficient service in a friendly manner; to assist, register and check-out hotel guests as well as representing in a professional way the company's values.Provide effective, fast service in a friendly mannerCheck in and out hotel guests according to standards and policiesAnswer incoming callsMonitor for special rates and billing arrangementsEnsure the highest level of guest satisfaction by addressing concerns promptlyReview and prepare for VIP and ALL loyalty members arrivals to ensure flawless check-in experienceCoordinate the storage/delivery of guest mail/messages/packages including the monitoring, processing and distribution thereofKeep front desk organized, tidied, and sanitized up to ALL Safe policiesEnsure front desk is stocked with essential materialMaintain a professional, neat and well-groomed appearance adhering to Hotel grooming standardsPass on any guest comments to Assistant Front Office Manager/Manager on DutyMake certain to be familiar with fire and emergency proceduresOther responsibilities connected with Front Office may be requiredQualificationsPrevious front desk/reception experience a strong assetMust have effective communication skillsKnowledge of Microsoft Windows XP an assetKnowledge of Micros PMS/Opera an assetMust have a good command of the English languageHotel/Hospitality degree or diploma an assetAvailable for shift work including weekends and holidaysPhysical Aspects of Position (included but not limited to):Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsConstant kneeling, pushing, pulling, liftingFrequent ascending or descending ladders, stairs and rampsAdditional InformationWhat is in it for you:Employee benefit card offering discounted rates at Accor properties worldwideComplimentary duty mealLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility & Sustainability activitiesAccess to our comprehensive benefits package, including extended health, dental, vision benefits; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)Paid time off including vacation, sick and statutory holidays*Note: Waiting times or other criteria may apply to qualify for some of the aboveSalary: . Date posted: 04/17/2024 06:08 AM

Company DescriptionDo great things with great people and come be a part of our story.Make something incredible. Your future.This is an exciting opportunity to join the team at Fairmont Pacific Rim. Be a part of a progressive hotel that embraces the culture and vibrancy of Canada's most beautiful city - Vancouver. Distinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city.As the next Spa & Fitness Attendant our Guests will enjoy the professional and personalized spa experience you offer. The expertise and attention to detail you provide will ensure our guests have a memory to share.Job DescriptionWhy work for Fairmont Pacific Rim?Opportunity to develop your talent and grow within your property and across the world!A competitive rate of $28.00 per hourComplimentary meal through our Colleague Dining ProgramTravel reimbursement program for a TransLink monthly passExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerExtensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirementsCompany-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) for those meeting eligibility requirementsFairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbor views, luxurious accommodation, rave-worthy cuisine and warm hospitality.Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST programDistinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city.Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21What you will be doing:Reporting to the Spa Guest Experience Manager, responsibilities and essential job functions include but are not limited to the following:Uphold the highest standard of customer service and guest health & safety by demonstrating and applying 5 Star service standards at all times.Ability to identify, empathize and appease any guest concerns in personMaintain thorough knowledge about all aspects of spa facility, fitness center, pool and hotel policies and procedures.Ensure the spa and pool facility is in peak condition at all times by actively circulating and reporting/entering work orders promptly.Provide tours of the spa and fitness facilities to guests.QualificationsQualifications:A passion for spa and wellnessPrevious experience in a luxury environment is an assetAbility to be flexible and work well under pressure in a fast-paced, changing environmentStrong communication and interpersonal skills required with a professional appearance and demeanor.Energetic individual who is able to prioritize to complete many diverse tasks concurrentlyComputer literacy in Office, Word, Excel is an assetPhysical Aspects of Position (include but are not limited to): Frequent standing and walking throughout shiftLifting and carrying up to 30 lbsKneeling, pushing, pullingOccasional ascending or descending ladders, stairs and rampsAdditional InformationYour team and working environment:Work in a wellness-focused, team-based environment that is dedicated to providing 5-Star service and care for our guestsA team dedicated to ensuring guests leave feeling rejuvenatedVisa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:02 AM