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Overview of salaries statistics of the profession "Collections Team Leader in Canada"

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Overview of salaries statistics of the profession "Collections Team Leader in Canada"

6 720 $ Average monthly salary

Average salary in the last 12 months: "Collections Team Leader in Canada"

Currency: CAD USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Collections Team Leader in Canada.

Distribution of vacancy "Collections Team Leader" by regions Canada

Currency: CAD
As you can see on the diagramm in Canada the most numerous number of vacancies of Collections Team Leader Job are opened in . In the second place is Quebec, In the third is British Columbia.

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If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants. Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com
Team Leader St. Clair College SCCA Campus
Paladin Security, Windsor, ON
Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsPosition: Team LeaderSite: St. Clair College SCCACity: WindsorStatus: Part-TimeHours: Saturday and Sunday (1500-0300) Site Description: St. Clair College's mission is to strive to create respectful and welcoming educational environment that will assist individuals in developing skills, knowledge and values to support chosen careers, or support their involvement in their community; provide students with an accessible, dynamic and supportive learning environment which adapts to their changing requirements for quality lifelong learning; and provide leadership and develop partnerships that support our community by a continual thrust towards competition.Current St. Clair College Students are not eligible for this position Job Description: The successful candidate for this position will be required to ensure that their team is actively engaged with the college community. This means to have the members of their team completing assigned tasks properly and in a timely manner.The candidate that is awarded this position should be self-motivated, a proven leader and dedicated to a career in security. This individual will also be required to complete duties as assigned and step in to assist members of their respective team with the daily functions of the security department. Requirements: •Must possess Valid Ontario Security Guard License.•Valid First Aid & CPR - Level C Certification•Valid G Class Ontario Driver's License & Drivers Abstract•Diploma in Police Foundations, Protection Security & Investigations, Criminology, or Border Services preferred. •Proficient in English, written and oral•Proof of double COVID-19 vaccination•Physical Demands include excessive walking and standing.•Patrol area on foot and vehicle as assigned, to ensure personal, building, and equipment security.•Utilize radio and computer applications for communicating site activities.•Watch for and report irregularities by completing incident reports, such as security breaches, facility and safety hazards, and emergency situations; contact emergency responders, such as police, fire, and/or ambulance personnel, as required.•Superior written and verbal communication skills.•Must possess excellent computer skills.•Demonstrated punctuality and reliability, tact, and diplomacy.•Perform miscellaneous job-related duties as assigned.•Must have not been removed from a St. Clair College site•Must pass a Vulnerable Sector CheckHighlights: •Opportunities for Growth & Advancement•Extensive Paid Industry Training#IND28Certification Requirements (All) Standard First Aid, CPR Level C Valid Ontario Security LicenseAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Client Service Manager This is a Part-Time position 2nd Shift. Number of Openings for this position: 1
Team Leader | Mental Health & Substance Use (ACT)
Interior Health Authority, Kelowna, BC
Position SummaryInterior Health has an exciting relief Full Time opportunity now available for a Team Leader, Mental Health & Substance Use (Assertive Community Treatment-ACT) team at the Outreach Urban Health Centre in Kelowna, B.C. Who are we looking for?We are seeking an experienced mental health professional with experience in a leadership capacity and with the ability to form strong relationships to join our team. Salary Range:Effective April 1, 2024, the pay scale for this position is $47.24 to $58.99What we offer:• Competitive salary and an attractive remuneration package• Career Growth• Employer paid training/education• Employer paid vacation (per collective agreement)• Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Contribution to Municipal Pension Plan• Balanced lifestyleWhat Will You Work On?A team leader with community Mental Health & Substance Use is responsible for the day-to-day operation and clinical supervision of staff in the specific programs. The team lead will provide program support, liaise with community partners and mentor and support clinical staff in the program.The Team Leader provides line leadership, supervision, clinical support, service delivery level problem solving to multidisciplinary Mental Health & Substance Use teams, and direct client care as required.The Team Leader works to deliver high quality, client focused programs across the continuum of community services and provides liaison to local agencies and other service providers. The Team Leader is also responsible for the planning, implementation, coordination, and evaluation of clinical practice to ensure quality client care outcomes.Scheduling Information:Shift times are from 08:00 to 16:00 hours. This role has a regular overnight on-call component.About this location/unitThis position is with the Assertive Community Treatment (ACT) team which is an outreach role supporting clients with severe and persistent mental illness and/or addictions.ACT is a team treatment approach designed to provide comprehensive, community-based psychiatric treatment, rehabilitation, and support to persons with serious and persistent mental illness such as schizophrenia. Among the services ACT teams provide are: case management, initial and ongoing assessments; psychiatric services; employment and housing assistance; family support and education; substance abuse services; and other services and supports critical to an individual's ability to live successfully in the community. Clients served by ACT are individuals with serious and persistent mental illness or personality disorders, with severe functional impairments, who have avoided or not responded well to traditional outpatient mental health care and psychiatric rehabilitation services. Persons served by ACT often have co-existing problems such as homelessness, substance abuse problems, or involvement with the judicial system.How Will You Make an Impact?Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. Mental health professionals are able to improve the outlook for people who may feel hopeless and lost as well as improve the navigation of services for families. How Will We Help You Grow?The Team Leader will be a part of a supportive team and will have the opportunity to develop knowledge of all community based Mental Health & Substance Use services. In addition, the team lead will have the opportunity to support a larger vision of substance use services. There is ongoing opportunity to mentorship and education. Reasons to Apply at Interior Health... What we can do for youWe offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!QualficationsEducation, Training, and Experience:• A Master’s Degree (from an accredited educational institution) in a social or behavioral science field relevant to the position. • Four years recent related experience including experience in individual, family and group modalities of practice in the clinical specialty of the assigned area.• One year recent experience in a leadership capacity, or an equivalent combination of education, training and experience.• Current valid BC driver’s license.As part of your application, please ensure to:• Upload your resume, cover letter (if Out of Province indicate if you are relocating to the area and when)• Upload a copy of your Master’s Degree• Upload copy of your Driver’s License (Class V)
Clinical Team Leader - Crisis Services
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 355494 Position Number: 20090225 Posting End Date: Open Until Filled City: Winnipeg Employer: Shared Health Site: Shared Health - Winnipeg Shared Health Department / Unit: Mental Health Mobile Crisis Services Job Stream: Clinical Union: MAHCP Anticipated Start Date: ASAP FTE: 0.70 Anticipated Shift: Days;Evenings;Weekends;On Call Work Arrangement: In Person Daily Hours Worked: 8.00;10.00 Annual Base Hours: 2080 Salary: $39.371, $40.789, $42.514, $44.050, $45.789, $47.540, $49.459, $51.376, $53.435 Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview The Shared Health Mental Health and Addictions program provides a range of mental health and addiction services across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health and addiction problems and to work towards sustainability of mentally healthy individuals and communities. The Crisis Response Centre is a ground-breaking development in the delivery of crisis services within Winnipeg, and upon completion, will be the first of its kind in Canada to offer a constellation of walk-in, mobile and scheduled crisis response services. Once complete, this new service will offer mental health crisis services seven days a week, 24 hours a day. The Centre will include a multi-disciplinary team of psychiatrists, nurses, social workers along with other clinicians and support workers with expertise in mental health as well as an understanding of the service needs of persons with an accompanying substance use disorder. The Crisis Stabilization is a separate but linked service that will remain at a separate location. Up to 20,000 people are anticipated to access the Crisis Response Services each year. Under the general supervision of the Manager, Crisis Response Services, Adult Mental Health, the incumbent is responsible for overseeing the day to day operations of the Mobile Crisis Service, Walk-In Crisis Services and Crisis Stabilization Unit including: Clinical Leadership and Coordination Clinical Therapeutic Interventions Clinical Supervision and Collaboration Clinical On-Call Information Management/Research Program Development and Practice Standards Education and Training Experience Minimum of four years’ related clinical experience in mental health, with experience in the provision of crisis response services required. Experience in acute care mental health considered an asset. 3 years’ experience in supervisory and managing in a unionized and interdisciplinary team environment. Experience developing and delivering education and training sessions. Demonstrated experience in working with multi-sectoral partnerships: in developing and maintain excellent working relationships with a broad range of individuals and organizations, including the ability to facilitate, collaborate and resolve conflict. The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates. Education (Degree/Diploma/Certificate) BSW, BSc.PN, BN, OT, RPN, RN, or related health/human services degree required. Certification/Licensure/Registration Eligibility for registration in area of professional practice required. Must be able to physically access and work in a variety of community environments. Valid driver’s license and access to a vehicle. Qualifications and Skills Comprehensive knowledge of the Mental Health Crisis Response System in the Winnipeg Health Region/Shared Health and advanced expertise in Crisis Intervention, Suicide Intervention, and mental health assessment processes specific crisis response services. Sound knowledge and understanding of Evidence-Based Practice, including current knowledge of best practices in the area of mental health crisis response systems and service provision. Clinical knowledge and experience in the area of Co-Occurring Mental Health and Substance Use Disorders and the related implications for clinical practice with clients with this diagnosis. Ability to work independently with an interdisciplinary, intersectoral and intrasectoral context. Ability to handle sensitive system level issues in a multi-level service system with professionalism. Working knowledge of legislative acts governing healthcare, and specific knowledge of the Manitoba Mental Health Act, as it relates to service provision to clients in mental health crisis. Physical Requirements Not Applicable We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Merchandiser Retail Team Lead Canada NE PT
Advantage Solutions Inc., Whitby, ON
Merchandiser Retail Team Lead Canada NE PT Job Locations CA-ON-Brooklin | CA-ON-Whitby Position Type Part Time Postal Code L1M 1T6 Requisition ID 2024-431981 Category Retail Sales Merchandising Summary Merchandiser Retail Team Lead Canada NE PT Location(s): Hwy 12 & Hwy 7 5959 Baldwin Street SouthBrooklinONL1M 1T6FreshcoHwy 2 & Kendalwood1801 Dundas St EWhitbyONL1N 7C5Freshco SAS Retail Services Canada is currently hiring for a Merchandising Team Lead- Part Time (PT) for grocery relines/resets execution. What We Offer: $18/h pay. Morning/Day Time (No Nights Or Weekends) Availability: Monday Through Thursday Mornings/Days. Flexible Schedule What You’ll Do: Resets/relines- reading and executing planograms with all items tagged. Tagging, rotating, and placing products on shelf. This includes adjusting shelf heights and movement. Building and maintaining relationships with SAS Retail Services Management (area manager), Store Management and assigned merchandiser (when provided). Timely electronic reporting of reset execution and work hours. Can you meet these requirements? Reliable transportation to one or multiple local locations. Physical Requirements: standing/being on feet for up to 8h and being able to lift up to 50+lbs. Comfortable working with smart phone type technology. Prior grocery or big box store retail merchandising experience preferred. Planogram experience preferred: Training available. Ability to work independently or with other merchandisers. SAS Retail Services Canada is a third-party retail merchandising company with cutting edge technology that does retail merchandising in any store, any aisle, any service. Our parent Company is Advantage Solutions Canada (ASM). Responsibilities Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary Merchandiser Retail Team Lead is responsible for merchandising; resetting ASM manufacturer’s products at retail accounts to ensure customer and clients expectations are met. Essential Job Duties and Responsibilities • Reset Activity, Shelf Conditions and Schematics Completion: Be able to implement customer approved schematics/plan-o-grams/MODs with all items tagged and approved by store management. Must be able to take direction regarding tagging, rotating, and placing products on shelf.• Customer Relations: must have the ability to communicate effectively both internally to Advantage Solutions management and externally with Customers.• Administration/Reporting: will complete (web based) accurate and timely reporting, recaps, timesheets, expense reports, etc. Supervisory ResponsibilitiesDirect Reports- This position does not have supervisory responsibilities for direct reportsIndirect Reports- This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements- Travel and Driving are essential duties and function of this job - Travel up to 20 % Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the jobEducation Level: (Required): High School Diploma or GED or equivalent experienceField of Study/Area of Experience: Retail, Consumer Package Goods (CPG), or merchandising products at retail accounts within an assigned territory 0-2 Years of experience in retail merchandising and/or selling Skills, Knowledge and Abilities • Previous retail experience• Strong self-management skills• Ability to complete daily procedures and responsibilities without direct supervision.• Must demonstrate good judgment and show respect for others.• Focused on the general reset of Consumer Package Goods (CPG) at various locations where CPG goods are sold, such as grocery and convenience stores. These positions may be part-time or full-time.• Responsible for merchandising products at retail accounts within an assigned territory. Environmental & Physical RequirementsField / Reps RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 35 kgs, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 25 kgs, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding Advantage Solutions Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants. Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com
Team Leader Stylist
Levi's, Brossard, QC
Team Leader StylistJob descriptionLead and guide the team towards the achievement of daily objectives and sales standards required.Know how to delegate tasks between co-workers.Ensure the cleanliness of the store as well as the visual standards required.Enforce administrative policies and procedures.Proceed with the receiving/shipping of the goods with vigilance.AdvantagesContinuous trainingFlexible scheduleSchool/work balanceEmployee discountEmployee recognitionCompetitive and progressive compensationBonus for referring another employeeOpportunity to grow within the companyQualifications6 months of experience in retail or equivalent.Bilingualism, an asset.Senior: More than 30 hours per week.Junior: Less than 30 hours per week.
Team Leader Stylist
Pantorama 1850, Trois-Rivières, QC
Team Leader StylistJob descriptionLead and guide the team towards the achievement of daily objectives and sales standards required.Know how to delegate tasks between co-workers.Ensure the cleanliness of the store as well as the visual standards required.Enforce administrative policies and procedures.Proceed with the receiving/shipping of the goods with vigilance.AdvantagesContinuous trainingFlexible scheduleSchool/work balanceEmployee discountEmployee recognitionCompetitive and progressive compensationBonus for referring another employeeOpportunity to grow within the companyQualifications6 months of experience in retail or equivalent.Bilingualism, an asset.Senior: More than 30 hours per week.Junior: Less than 30 hours per week.
FO 24R - Team Leader Desk Audit
BC Public Service, Dawson Creek, BC
Posting Title FO 24R - Team Leader Desk Audit Position Classification Financial Officer R24 Union GEU Work Options Remote Location Cranbrook, BC V1C 7G5 CADawson Creek, BC V1G 4X3 CAFort St John, BC V1J6M7 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CAPrince George, BC V2N4P7 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range As of April 7, 2024: $76,071.18 - $86,658.48 annually Close Date 4/11/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Finance Ministry Branch / Division Consumer Taxation Audit Branch Job Summary Bring your strong leadership and investigative skills to this critical roleThe Consumer Taxation Audit Branch carries out audit and compliance activities, including refund verifications and inspections, for the province's consumption tax system which generates approximately six billion dollars in annual revenue to support programs for education, health care, social service and other public service needs of British Columbians. We also perform audit compliance and education activities on consumption taxes for a variety of other organizations including Tourism B.C., the Cowichan (Aboriginal) Band, various municipalities, and for 48 individual states and nine provinces under the International Fuel Tax Agreement (IFTA) and the International Registration Plan (IRP).The Desk Audit Team Leader is responsible for supervising an inspection team, the planning, management, administration and delivery of the Consumer Taxation Audit Branch Desk Audit programs and, the planning and conducting of tax audits in accordance with current legislation and branch standards, on businesses operating in British Columbia. The relevant taxation statutes administered by the branch including but not limited to Provincial Sales Tax Act, Motor Fuel Tax Act, Tobacco Tax Act, and Carbon Tax Act.Job Requirements: Certificate or higher in a related discipline such as financial management, administrative law, investigation and enforcement; OR An equivalent combination of education and related experience may be considered. Preference may be given to candidates with a Professional accounting designation CPA - CA, CGA, CMA, issued by a Canadian Accounting Association. Note: If your designation was obtained from outside of Canada, you will need to confirm it has been assessed for equivalency through an applicable Canadian Accounting Association. Minimum of 4 years audit, inspection and/or accounting experience. Minimum of 3 years audit/inspection experience in a consumption taxes environment. Experience interpreting and applying legislation. Experience working with Microsoft Word and Excel. Experience working with the application of policy and procedures to encourage voluntary compliance. Experience working independently. For questions regarding this position, please contact [email protected] .About this Position: Currently there is one permanent opportunity available. This position can be based out of any of the location(s) listed above. An eligibility list may be established to fill both current and/or future permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment. Remote work is allowed; this position can work up to full time from their home in British Columbia subject to an approved telework agreement.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Finance
Team Lead - French Support
Equest, Montreal, QC
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is a r emote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Team Lead - Geoenvironnement
Nvira, Quebec City, QC
We are currently seeking a Geoenvironment Team Lead to join our team in Quebec City: a pivotal role in planning and developing this expertise, as well as navigating significant projects with a trusted clientele. As a multidisciplinary environmental engineering firm established since 2009, we distinguish ourselves through our comprehensive service offerings and distinctive client experience. Our experts support various clients in real estate, finance, insurance, and oil, industrial, and commercial sectors, providing dedicated assistance for project realization. Responsibilities for this role include: Estimating, drafting, and revising service proposals. Planning, organizing, and overseeing various stages of Phase I environmental site assessments. Planning, organizing, and conducting soil and groundwater characterization campaigns. Ensuring environmental monitoring on construction sites. Ensuring compliance with project budgets and timelines, as well as administrative project management. Acting as a leader in this service, particularly among technical staff and project managers within the team. Leveraging expertise and ingenuity in the execution of complex projects, from planning through technical advice to final delivery. Assessing human and material resource needs within the team and making recommendations to the Director. Actively engaging in the sales process by maintaining close client relationships and ensuring their satisfaction. Participating in the estimation and preparation of bids (private and public). Planning, supervising, and monitoring daily project activities, including achievement, timelines, budgets, goal tracking, etc. Negotiating service agreements with subcontractors. Participating in various company committees (e.g., business development, health and safety, social life, etc.). In this role, you will have the opportunity to showcase your strengths! Bachelor's degree in geological engineering, civil engineering, science, or other relevant field or discipline. Member of a professional order (OIQ, OGQ, or equivalent). Minimum of 4 years of relevant environmental experience. Good knowledge of environmental laws and regulations in Quebec and Canada. Construction ASP card. Valid Class 5 driver's license for client visits and travel to our various locations. Excellent communication skills, both oral and written, in French and English. Ability to adapt to different situations. Enjoy finding innovative and practical solutions to problems. Team spirit and transparency. Rigor, structure, and high autonomy. Attention to health and safety. Inclusions of the Nvira Adventure 360 Package: Cell phone package reimbursement. Annual allowance in the Nvira Boutique. Flexible and hybrid work schedule. Additional days off during the holiday season. Possibility of finishing at noon on Fridays. 6 flexible days off. Telemedicine service and Employee Assistance Program (EAP). Comprehensive RRSP and DPSP programs. And much more! If you see yourself in this role and would like to be part of the Nvira Adventure, send us your application now!