Overview of salaries statistics of the profession "Housekeeping Office Manager in Canada"

Find meaningful work with seniors.Enjoy working on a high-performance team while making a difference in the lives of independent seniors.Choose an opportunity to support our vibrant communities across CalgaryBenefit from flexible hours, healthcare coverage and a pension plan.Under the direction of the Senior Manager of Innovation and Impact, the Manager of Quality Development will be responsible to define, implement and manage the pro-active processes to ensure the organization’s established processes are in compliance to the legislation, regulations and organizational policies.  The manager will audit, analyze and evaluate current standards and practices, identifying innovative and promising practices that will improve and enhance the organization’s performance. The manager also mobilizes and supports the employee teams to continuously excel within a culture of service, in alignment with identified business goals and strategies.Key responsibilities include:Establishes and manages the quality assurance methodologies and standards lifecycle through design, implementation, evaluation, improvement identifications, redesign and renewalMonitors, evaluates, measures and reports on effectiveness of implemented process improvement initiatives.Assesses current systems and develops new solutions to enhance quality control, working with other leaders to enact and improve procedures while identifying opportunities to enhance productivity, develop fluency and competency.Determines training gaps (in employees; and develops communication materials for staff teams on a range of topics related to quality to achieve employee buy-in, understanding, process adoption and performance improvementPerforms gap analysis, initiates action plans to close gaps with the aim to continually improve performance, supports employee compliance  with Silvera’s policy and proceduresActively participates, supports and leads external audits from existing regulatory bodiesPerforms internal self-inspections and performance audits; collaborates with staff regarding any identified issues with established standards to confirm and resolve issues through education and clarificationDevelops pro-active strategies as preventative measures against potential future issues with organizational systems or processes.Maintains comprehensive records of quality assurance activities, issues and improvements.Monitors, identifies and investigates incidents from a quality perspective; and facilitates reviews as a means of reporting and follow-up to critical incidentsSupports a culture of continuous quality improvement, including mentoring managers in using data from reports to identify areas of opportunity for improved operations.Desired qualifications:Diploma or degree in business, human services or related disciplineMinimum two years of process improvement/quality development experience with complex or decentralized organizationsFamiliarity with the Alberta Housing Act and the Social Housing Accomodation regulation are a definite asset, as is experience with Seniors or social housing.Strong analytical skills with the ability to synthesize information for a wide variety of applicationsExperience using change management principles and practices with operations teams to achieve organizational objectives.Excellent verbal and written skills; experience with training and facilitation an assetExcellent interpersonal leadership, problem solving skillsAble to build and maintain strong working relationships with diverse stakeholders, while keeping them accountable to an agreed upon course of action.Strong computer skills (MS Office), and time management skillsAttention to details and able to focus on data from multiple sources to identify issuesWorking conditions: Valid Alberta drivers’ license and access to reliable vehicle, as travel within Calgary is requiredAbility to respond to a variety of changing duties and work routinesAble to manage multiple timelines, deadlines and deliverablesWork within a population vulnerable to illness; e.g.  flu or pandemic outbreak Hours of work:Mon-Fri from 8:00 a.m. to 4:00 p.m.After hours and weekend work is occasionally required.What we offer:Competitive wage and benefitsTraining is providedPersonally rewarding work as part of a great teamCareer advancement opportunitiesSilvera employees create positive impact every day. Together, we serve people who make their home with us, including in our supportive living communities, which provide meals, housekeeping and Active Aging programs.Our workforce is diverse, and there are opportunities in dining, housekeeping, maintenance and administration. We celebrate each other through training, recognition and opportunities for growth. We offer flexible full-time, part-time and casual hours.Silvera. More than 55 years of non-profit service to Calgarians. Home to more than 1,450 residents. Live your best life with us by building a meaningful career.We thank all applicants; however, only those selected for an interview will be contacted.Due to the current high volume of applications, we will not be accepting Phone calls about individual applications or Walk-in Applications. No Phone Calls Please.*All prescreen questions must be answered completed for an application to be processed, incomplete applications may not be considered 

Position:Assistant ManagerHours: 40 WeeklyEver wondered what it's like behind the bubbles?#lushcareersLush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through ourCharity Pot Program.We Offer: A fun and funky store atmosphere where individualism is encouraged A 50% discount off all our products to keep you smelling and feeling fresh An unconventional retail structure to support your entrepreneurial spirit The opportunity for growth as Lush loves to promote from within Assistant ManagerAs Assistant Manager, you bring Lush's Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.The ASM supports the Shop Manager as needed in all business areas and as delegated by their Market Leader; as second-in-command the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.Responsibilities: Sales & Customer Experience: Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day. Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives. Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results. Team Leadership: Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example. Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan. Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices. Operational Excellence: Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget. Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales. Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy. Qualifications:Required: 1-3 years managing or supervising in a retail environment Excellent listeningand communication skills Excellent analytical, critical thinking and troubleshooting skills. Excellent organization and time management skills Strong customer service, supervisory and sales skills Knowledge and interest in skincare, natural beauty and ethical business Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends Preferred: Experience with consultation-based customer service models Ability to develop and train staff through positive coaching and feedback Proficient in excel, Microsoft suit, and adaptable to other systems as required Basic HR skills in hiring, scheduling, training, and performance management Experience in cross cultural collaboration and DEIB or social justice training Fluency in Spanish, French or other languages At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Job Benefits Ski/Mountain Perks!Free passes for employees, employee discounted lift tickets for friends and familyAND free ski lessons MORE employee discounts on lodging, food, gear, mountain shuttlesAND during the summer on bike haul, golf and other activities RSP Options (after 12 months or 2000 cumulative hours of service) Employee Assistance Program Excellent training and professional development Referral Program Seasonal Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Lodging Ovations is searching for a detail oriented, organized and professional individual to join our Front Office team. As part of the Front Office department, the Assistant Front Desk Supervisor provides the highest level of Owner and guest experience to all. The main responsibility is the day-to-day function of the front desk and ensuring that all staff have the necessary tools to become successful. This role makes decisions effecting Guests, Associates and operating procedures that contribute to the overall success of both the Front Office and Lodging Ovations. Job Specifications: Shift & Schedule Availability: Full Time / Year Round Location: Legends, Whistler, BC Job Responsibilities: Embrace Lodging Ovations' Leadership Best Practices and Mission to ensure an extraordinary vacation experience for all Lodging Ovations Owners and Guests. Review all reservation reports on a daily, weekly and monthly basis, noting any special Guests, special request etc. and take appropriate action. Follow up with an Wholesale bookings, reservations to ensure payment is collected Allocate rooms in IQW for expected arrivals and future bookings Provide Front Desk and Overnight coverage when scheduled. Ensure all Guest issues are resolved in a timely matter. Train new hires for Front Desk, Conference Services and Night Audit Manage day to day operation of all three properties; working with the Engineering and Housekeeping departments to uphold the property to the highest standards Follow-up on VIP arrivals and welcome cards/amenities. Provide leadership to the Front Desk team. Job Qualifications: Tourism/Hospitality Post-secondary education an asset Previous Front Office/Reservations experience an asset High level of integrity and maturity Flexibility and a positive attitude Administrative and computer skills Excellent communication and relationship building skills Detailed, accurate, organized and disciplined Work shifts and carry a cell phone for inquiries Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 488187

Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! About Us The Shoreline Power Group is a fully integrated Joint Venture of Aecon, United and AtkinsRalis located in Kincardine, Ontario. Shoreline Power Group is the centerpiece of the Major Component Replacement (MCR) program which replaces the main components of 6 reactors at the Bruce Power Nuclear Generating Station. The scope of work includes the removal and replacement of calandria tubes, pressure tubes, and feeders as well as construction management and trade labor. This project is part of Bruce Powers Life Extension Program, which will allow Bruce Powers CANDU units to continue to operate safely through to 2064. Reporting to the Project Director, the Office Manager is responsible for superior customer service to the entire team. They will perform a variety of complex, and at times, confidential administrative, financial, and managerial tasks requiring a thorough knowledge of company policy and procedures. This position requires strong organizational skills to allow the office to run efficiently and the ability to work independently and as part of a team exercising judgment and initiative. The role may work for and support several departments and/or managers. What You'll Do Here Reception As the first point of contact for company, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions Provide general support for visitors and or new employees Ensure that every guest is signed in, and the appropriate employee is notified of the visit Take and record telephone, e-mail, or written messages for employees Observe and report any security issues to supervisor Mail Receive and coordinate office mailings (Internal and External) Receive and sign for couriers and record on the tracking sheet Monitor and track packages and shipments as necessary Put together outgoing couriers Order courier supplies as required Information Maintenance Coordinate and manage in/out log for all employees Ensure that the appropriate evacuation procedures (with the in/out log) are followed in the event of an emergency Update company contact lists monthly and coordinate with Nuclear Head Office on the master list Coordinate with IS and maintain Global Address Book (Outlook) for all employees to ensure their information is up to date and maintain project email distribution list in the Global Address Book (Outlook) Office Duties Prepare pre-qualification documentation for Business Development Market study data manipulation. Market research. Property management and set-up for new facilities. Maintaining the office condition and arranging necessary repairs. Ensure that all items are invoiced and paid on time. Prepare PowerPoint presentations. Prepare all meeting minutes, agendas, and other documentation for meetings. Order promotional items as requested from the (E-Store) for all sites and employees. Take weekly Stapless inventory and order replenishment supplies as necessary. Take bi-weekly Coffee inventory and order replenishment supplies as necessary. Project Administration Perform and maintain daily documentation, filing and meeting minutes. Create, monitor, and maintain security set up for filing system for share point sites or electronic folder system. Create and maintain organizational charts for departments. Proofread documents for correct English usage, grammar, and spelling. Manage the project vacation approval forms and vacation tracking. Maintain appointment schedules, calendars, and arrange meetings internally as well as with outside clients. Order catering for meetings. Take meeting minutes as required. Support various project initiatives, including the positive recognition observation program (PROPS). Assist with the planning, administration, registration, and coordination of company events (i.e., Leadership Matters, Golf Tournament, Christmas Party, Christmas Lunch, BBQs, etc.). Coordinate department or project specific Team Building events. Travel Arrangements & Expenses Make travel arrangements for all employees as required Complete expense reports for SMT and submit to Concur for processing Complete expense form for managers and submit to Concur Update and maintain travel profiles Confirm, print, and have available all travel plans for each individual that travel has been booked for Schedule appointments for various events including organizing meetings, conferences, dinners Register, complete and coordinate all documentation associated to travel, conferences, forums that management is attending Manage the in/out log within Outlook for those that you have booked travel for Accountable for coding, acquiring signatures and submitting invoices to A/P Housekeeping Organize and maintain the office Ensure that front reception area is clean and presents well Have all boardrooms and conference spaces clean, organized, and ready for meetings Maintain kitchen cleanliness and ensure all coffee supplies are consistently replenished throughout the day Other duties and Responsibilities At the request of any manager, order flowers for occasions Handle general inquires from managers and employees (i.e., IT submissions and resolutions, Coordinate Set Up for New employees etc.) Provide administrative and clerical support with speed and accuracy Suggest and implement improved work methods and systems relating to administrative tasks Perform other duties and responsibilities as assigned by his/her supervisor/manager Assist other staff in office duties as required Other duties as assigned What You Bring To The Team Possess a minimum of 5 years of administrative and/or executive level support High School Diploma required Intermediate level of computer skills in MS Office Products including Word, Outlook, Excel, and Teams Knowledge of office methods, procedures, equipment and filing systems (both electronic and manual) Knowledge of SAP considered an asset Customer service experience considered an asset Strong communication skills and ability to deal tactfully with employees, visitors, and customers Flexible attitude to manage varying duties from day to day and short notice changes Ability to manage and work with sensitive information in a confidential manner Strong organizational and planning skills, ability to prioritize task and work to timelines Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.

Job Number 24056230Job Category Rooms & Guest Services OperationsLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESSupporting Property Operations and Guest Relations Needs • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. • Communicates any variations to the established norms to the appropriate department in a timely manner. • Sends copy of MOD report to all departments on a daily basis. • Strives to improve service performance. • Ensures compliance with all policies, standards and procedures. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Supporting Profitability Goals • Understands and complies with loss prevention policies and procedures. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Managing the Guest Experience • Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. • Empowers employees to provide excellent customer service. • Provides immediate assistance to guests as requested. • Serves as a leader in displaying outstanding hospitality skills. • Sets a positive example for guest relations. • Responds to and handles guest problems and complaints. • Ensures employees understand customer service expectations and parameters. • Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Records guest issues in the guest response tracking system.Assisting Human Resources Activities • Participates as needed in the investigation of employee and guest accidents. • Observes service behaviors of employees and providing feedback to individuals. • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. • Celebrates successes and publicly recognizes the contributions of team members. • Ensures employees are cross-trained to support successfully daily operations. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. • Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/30/2024 09:20 AM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it's right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy-we do the same. This is healthy living at its finest. Join us.Click here for This is Marquise Hospitality video!Job SummaryNow, if you were to come on board as an Environmental Services Manager, we'd ask you to do the following for us: Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff. Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client. Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed. Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement. Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits. Active participation in the Health and Safety Committee for the facility. Attend client meetings as applicable to the areas in housekeeping and laundry. Ensure all Marquise staff is appropriately trained in and follow infection control programs. Interact with suppliers and vendors as it relates to housekeeping and laundry services. Recruit, hire, performance manage and discipline all housekeeping and laundry staff. Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments. Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc. Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff. Recommend equipment and supplies needed for housekeeping and laundry operations. Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter). Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable as it relates to environmental services. Participate in the completion of the Balanced Scorecard for the unit. Meet and check-in with the client on a regular basis and attend meetings as requested. Take the lead and coordinate schedules for environmental special projects. Think you have what it takes to be an Environmental Services Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Post-secondary education an asset. Three years of management experience in healthcare, facilities, environmental services or related. Excellent communication skills, both verbal and written. Proficient computer skills, specifically with Windows. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/15/2024 04:12 PM

Job Number 24068266Job Category Rooms & Guest Services OperationsLocation Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESLeading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.Managing Property Rooms Operations Function(s) • Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed. • Performs other duties, as assigned, to meet business needs.Managing and Monitoring Activities that Affect the Guest Experience • Understands the brand's service culture. • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies that all team members meet or exceed all hospitality requirements.Managing Profitability • Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Strives to maximize the financial performance of the department.Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Verifies that orientations for new team members are thorough and completed in a timely fashion. • Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. • Celebrates successes and publicly recognizes the contributions of team members.The salary range for this position is $53,000 to $67,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels Bessborough takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/19/2024 10:13 AM

Job Number 24061710Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Ensures employee recognition is taking place on all shifts. • Establishes and maintains open, collaborative relationships with employees.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Strives to improve service performance. • Collaborates with the Front Office Manager on ways to continually improve departmental service. • Communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Sets a positive example for guest relations. • Displays outstanding hospitality skills. • Empowers employees to provide excellent customer service. • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Provides feedback to employees based on observation of service behaviors. • Handles guest problems and complaints effectively. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Ensures compliance with all Front Office policies, standards and procedures. • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Functions in place of the Front Office Manager in his/her absence. • Communicates critical information from pre- and post-convention meetings to the Front Office staff. • Participates in department meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 07:25 PM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Corporate Rooms TrainingAs our brand expands, the need to strengthen structural foundations and guidance across all sectors becomes increasingly critical. Rising turnover rates, a lack of institutional knowledge, inconsistent systems, and upcoming property openings underscore the importance of a skilled, Manager, Corporate Rooms Training.This role is pivotal in establishing solid foundations within the division, bridging critical technical gaps, and delivering hands-on functional training across various aspects of the Rooms Division. The Manager, Corporate Rooms Training must possess comprehensive knowledge and experience in Housekeeping and Front Office operations. This position will play a vital role in ensuring our teams are equipped to provide exceptional guest experiences while maximizing operational efficiencies.Reporting directly to the Senior Director Operations, Rooms, this individual will collaborate closely with the Manager, Corporate Rooms Operations as well as Senior Directors of Housekeeping, Rooms Leads and Regional Rooms Councils. The Manager, Corporate Rooms Training will work with Learning & Development personnel to spearhead tailored training programs for our global Rooms Teams, covering Front Office, Core/PBX, Guest Services, Kids for All Seasons, Concierge, Guest Experience, Housekeeping, and Laundry.The ability to provide hands-on training and support at both operating properties and during openings is crucial.What You'll Be Doing: Collaborate with Manager, Corporate Rooms Operations and Senior Director of Rooms to understand the training needs and tools required at the properties globally within the Rooms Division.Design and deliver hands-on functional training across all Rooms Division areas in collaboration with Global Learning and Development.Dedicated functional training role creates custom functional training content & programming over and above brand-wide content, including functional onboarding, training and change management for function-specific implementations, and functional skill-based training.Provide specialized training in housekeeping and laundry to address critical skill gaps and operational challenges.Conduct training sessions on Rooms Division systems to ensure staff proficiency.Partner with Senior Directors of Housekeeping and Rooms Leads to identify training needs and enhance operational effectiveness.Travel to properties for on-site training, pre-openings, openings, regional conferences, and vendor collaboration.Coordinate with Global Learning and cross-functional teams to align training initiatives with organizational objectives.Evaluate training programs continuously and implement improvements as needed.Ability to create, modify and revise policies and procedures within the Rooms Division areas in support of training.What You Bring: Bachelor's degree in education or equivalent field/experience.5+ years of Rooms Division experience in the global hospitality industry, with a focus on housekeeping operations.5+ years of experience designing, delivering, and implementing technical training. Hospitality/service industry experience preferred.Proven track record in developing and delivering hands-on technical training programs preferably in both digital and tactical formats.Has previously assisted with mass trainings and project rollouts.Has some working knowledge of hospitality and service.Excellent communication and presentation skills, with the ability to effectively explain complex concepts to diverse audiences.Proficiency in Microsoft Office 365 (Teams, OneDrive, SharePoint, Word, PowerPoint, Excel)Knowledge of e-learning platforms and other digital training tools.Knowledge of CX Platforms (Medallia)Quality Assurance Partners (LQA, Forbes, Coyle)Willingness to learn and stay updated on emerging trends and innovations in training methodology.Strong understanding of Rooms Division systems and processes.Ability to collaborate effectively across departments and regions.Strong decision-making skillsPromotes and integrates continuous learning initiatives.Promotes strong team relationships and trust.Develops training standards for effective & timely delivery.Encourages sharing of innovative ideas inside and outside the organization.Willingness to travel extensively and work flexible hours.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/28/2024 09:58 AM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel's design merges nature and architecture in an homage to Bengaluru's reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city's most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.About the position: The Four Seasons Hotel Bengaluru is looking for a Front Office Manager. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. What you will do: The ability to direct and control the activities of the Front Office, Telephone, Concierge, Departments in order to ensure adherence to Four Seasons standards, policies and procedures.The ability to ensure a smooth operation of registration and cashiering functions of the Front Office.The ability to direct all activities of the Assistant Managers and Night Manager to ensure communication and follow-up on any problems, guest requests, special requirements, etc.The ability to interview and hire new employees and ensure they are correctly trained and take corrective action as required.The ability to discipline staff in accordance with Four Seasons policy and conduct performance reviews as scheduled.The ability to review daily arrivals, VIPs, special request, group needs, room assignments and coordinates with Housekeeping Department the needs of guests.The ability to escort VIP and return guests to their rooms.The ability to keep the Director of Rooms informed of all activities of Front Office, Telephone, and Concierge Departments.The ability to handle guest complaints and keep management informed as necessary.The ability to work with the Reservations Manager on room availability and selling strategy to maximize occupancy, revenue and rate.The ability to work with the Credit Manager to ensure credit procedures are followed and any problems are resolved.The ability to keep all personnel informed of information, policies and procedures relative to their areas and the hotel in general.The ability to ensure maximization of revenues and control of expenses in all areas under control.The ability to assist the Director of Rooms as required in forecasting and budgeting of revenues and expenses for all areas under control.The ability to respond properly in any hotel emergency or safety situation.The ability to perform other tasks or projects as assigned by hotel management and staff.What you bring: Previous luxury hospitality experience preferredProven experience in Front Office senior managerial capacity in a leading 5 Star hotel environment. Bangalore experience will be an added advantage.Strong mathematical, analytical and business acumen skillsExcellent reading, writing & oral proficiency in the English language.Good organizational skills, attention to detail and ability to multitask.Dynamic personality and guest interaction skills.Is a natural leader who possess excellent presentation & interpersonal skills and a go-getter attitudeKnowledge of Opera and Purchasing systems will be a plus.Must possess aptitude & upward mobility. Is hands-on and Service is in the blood! What we offer: Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunities including an international career.Complimentary Dream Holidays at other Four Seasons Hotels and ResortsComprehensive Insurance coverage for Hospitalization and Personal Accident Learn more about what it is like to work at Four Seasons - Visit us: http://jobs.fourseasons.com/careershttps://www.linkedin.com/company/four-seasons-hotels-and-resortspress.fourseasons.com/Bengaluru or check us out on facebook.com/ FourSeasonsBengaluru / and follow @ FourSeasonsPR on Twitter.Salary: . Date posted: 04/02/2024 09:53 AM

Posting Title AST MG 15R - Assistant Manager - Terrace Position Classification Assistant Manager R15 Union GEU Work Options Location Terrace, BC V8G 1W2 CA (Primary)Salary Range $59,015.56 - $66,905.48 annually Close Date 4/24/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Assistant Manager Assistant Manager R15About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.About this role:Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation. Responsibilities include ensuring good customer relations, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variance control and ensuring acceptable levels of security in the store for both staff and physical assets. The Assistant Manager is expected to contribute to improve the Branch image by assisting in providing support of Branch policies. The Assistant Manager is also involved in training staff, scheduling assignments, participating as required in all store duties, and may be involved in labour relations matters. Shift work is involved. This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Contact with the public and clerical duties are also critical components of this position. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. Work is performed in a multi-shift retail operation.A criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent future opportunities may be established.Position requirements:Education and Experience: Secondary (high) school Diploma or equivalent certificate. A minimum of 6 months of recent* experience with 3 months as a supervisor, in a customer-facing, service-oriented environment. Preference may be given to those candidates with the following: Experience working as a supervisor in a retail or hospitality environment. Experience in an environment with annual sales in excess of $1 million. Experience with accountability for driving and achieving sales. Experience with visual presentation and KPIs. Degree, diploma or certificate in business or retail management or successful completion of a supervisory/leadership course. Candidates that are applying with relief time must clearly state the number of hours of relief they have at the time of this posting. *Recent experience is defined as occurring within the last 5 years.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Steph Mitchell, HR Coordinator at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services

Assistant Manager Assistant Manager R15 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels. About this role: Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation. Responsibilities include ensuring good customer relations, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variance control and ensuring acceptable levels of security in the store for both staff and physical assets. The Assistant Manager is expected to contribute to improve the Branch image by assisting in providing support of Branch policies. The Assistant Manager is also involved in training staff, scheduling assignments, participating as required in all store duties, and may be involved in labour relations matters. Shift work is involved. This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Contact with the public and clerical duties are also critical components of this position. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. Work is performed in a multi-shift retail operation. A criminal record check is required. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent future opportunities may be established. Position requirements: Education and Experience: Secondary (high) school Diploma or equivalent certificate. A minimum of 6 months of recent* experience with 3 months as a supervisor, in a customer-facing, service-oriented environment. Preference may be given to those candidates with the following: Experience working as a supervisor in a retail or hospitality environment. Experience in an environment with annual sales in excess of $1 million. Experience with accountability for driving and achieving sales. Experience with visual presentation and KPIs. Degree, diploma or certificate in business or retail management or successful completion of a supervisory/leadership course. Candidates that are applying with relief time must clearly state the number of hours of relief they have at the time of this posting. *Recent experience is defined as occurring within the last 5 years. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Steph Mitchell, HR Coordinator at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information Assistant Manager

Additional Information Annual bonus, great health benefits, Marriott travel discounts, drycleaning, parking, fitness membership, & daily staff meal.Job Number 24060612Job Category Rooms & Guest Services OperationsLocation Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESLeading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.Managing Property Rooms Operations Function(s) • Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed. • Performs other duties, as assigned, to meet business needs.Managing and Monitoring Activities that Affect the Guest Experience • Understands the brand's service culture. • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies that all team members meet or exceed all hospitality requirements.Managing Profitability • Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Strives to maximize the financial performance of the department.Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Verifies that orientations for new team members are thorough and completed in a timely fashion. • Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. • Celebrates successes and publicly recognizes the contributions of team members.The salary range for this position is $55,000 to $70,000 annually. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Prince Edward takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/06/2024 02:58 PM

Posting Title AST MG 16R - Assistant Manager - Vancouver Position Classification Assistant Manager R16 Union GEU Work Options Location Vancouver, BC V6B 0N8 CA (Primary)Salary Range $60,662.32 - $68,654.25 annually Close Date 5/1/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Assistant Manager Assistant Manager R16About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.About this role:Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation. Responsibilities include ensuring good customer relations, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variance control and ensuring acceptable levels of security in the store for both staff and physical assets. The Assistant Manager is expected to contribute to improve the Branch image by assisting in providing support of Branch policies. The Assistant Manager is also involved in training staff, scheduling assignments, participating as required in all store duties, and may be involved in labour relations matters. Shift work is involved. A criminal record check is required.This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Contact with the public and clerical duties are also critical components of this position. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. Work is performed in a multi-shift retail operation.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent future opportunities may be established.Position requirements:Education and Experience: Secondary (high) school diploma or equivalent certificate. A minimum of one year of recent* experience as an Assistant Manager or Supervisor in a customer-facing service-oriented environment. Experience must include direct accountability for achieving and driving sales. Preferred qualifications: Experience working in a retail or hospitality environment. Experience in an environment with annual sales in excess of $1 million. Experience with visual presentation standards and KPIs. Diploma or certificate in Business, Retail Management, OR courses in Leadership/Supervision. *Recent experience is defined as occurring within the past 5 years. Experience must be in a confirmed position and not in a relief capacity.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Celina Tse, HR Coordinator at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services

Posting Title AST MG 15R - Assistant Manager - Willow Point Position Classification Assistant Manager R15 Union GEU Work Options Location Campbell River, BC V9W 6Y7 CA (Primary)Salary Range $59,015.56 - $66,749.47 annually Close Date 5/1/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Assistant Manager Assistant Manager R15About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.About this role:Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation. Responsibilities include ensuring good customer relations, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variance control and ensuring acceptable levels of security in the store for both staff and physical assets. The Assistant Manager is expected to contribute to improve the Branch image by assisting in providing support of Branch policies. The Assistant Manager is also involved in training staff, scheduling assignments, participating as required in all store duties, and may be involved in labour relations matters. Shift work is involved. A criminal record check is required.This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Contact with the public and clerical duties are also critical components of this position. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. Work is performed in a multi-shift retail operation.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent future opportunities may be established.Position requirements:Education and Experience: Secondary (high) school diploma or equivalent certificate. A minimum of 6 months of recent* experience with 3 months as a supervisor, in a customer-facing, service-oriented environment. Preference may be given to those candidates with the following: Experience working as a supervisor in a retail or hospitality environment. Experience in an environment with annual sales in excess of $1 million. Experience with driving and achieving sales. Experience with visual presentation and KPIs. Degree, diploma or certificate in business or retail management or successful completion of a supervisory/leadership course. *Recent experience is defined as occurring within the last 5 years.Candidates that are applying with relief time must clearly state the number of hours of relief they have at the time of this posting. Relief time will be verified at the past work performance stage of the competition and must meet the minimum experience requirement as stated above for the candidate to be successful in the competition.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Celina Tse, HR Coordinator at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services

Posting Title AST MG 16R - Assistant Manager - Kelowna Position Classification Assistant Manager R16 Union GEU Work Options Location Kelowna, BC V1Z 2S9 CA (Primary)Salary Range $60,662.32 - $68,654.25 annually Close Date 5/1/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Assistant Manager Assistant Manager R16About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.About this role:Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation. Responsibilities include ensuring good customer relations, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variance control and ensuring acceptable levels of security in the store for both staff and physical assets. The Assistant Manager is expected to contribute to improve the Branch image by assisting in providing support of Branch policies. The Assistant Manager is also involved in training staff, scheduling assignments, participating as required in all store duties, and may be involved in labour relations matters. Shift work is involved. A criminal record check is required.This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Contact with the public and clerical duties are also critical components of this position. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. Work is performed in a multi-shift retail operation.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent future opportunities may be established.Position requirements:Education and Experience: Secondary (high) school diploma or equivalent certificate. A minimum of one year of recent* experience as an Assistant Manager or Supervisor in a customer-facing service-oriented environment. Experience must include direct accountability for achieving and driving sales. Preferred qualifications: Experience working in a retail or hospitality environment. Experience in an environment with annual sales in excess of $1 million. Experience with visual presentation standards and KPIs. Diploma or certificate in Business, Retail Management, OR courses in Leadership/Supervision. *Recent experience is defined as occurring within the past 5 years. Experience must be in a confirmed position and not in a relief capacity.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Celina Tse, HR Coordinator at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services

We are seeking a highly organized and motivated Remote Office Manager to join our team at Vready Now. As the Remote Office Manager, you will be responsible for overseeing the day-to-day operations of our remote office, ensuring efficiency and productivity. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively.Responsibilities:Manage and coordinate all administrative functions of the remote officeCommunicate effectively with remote team members to ensure smooth operationsCoordinate virtual meetings and eventsHandle incoming and outgoing correspondenceAssist with project management tasks as neededQualifications:Proven experience in office management or a similar roleExcellent organizational and time management skillsStrong communication and interpersonal abilitiesProficiency in Microsoft Office and other relevant softwareAbility to work independently and collaboratively in a remote settingIf you are a self-starter with a passion for organization and efficiency, we encourage you to apply for the Remote Office Manager position at Vready Now. Join our team and help us drive success in the fast-paced world of Information Technology and Services.

Assistant Manager Assistant Manager R16 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels. About this role: Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation. Responsibilities include ensuring good customer relations, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variance control and ensuring acceptable levels of security in the store for both staff and physical assets. The Assistant Manager is expected to contribute to improve the Branch image by assisting in providing support of Branch policies. The Assistant Manager is also involved in training staff, scheduling assignments, participating as required in all store duties, and may be involved in labour relations matters. Shift work is involved. A criminal record check is required. This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Contact with the public and clerical duties are also critical components of this position. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. Work is performed in a multi-shift retail operation. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent future opportunities may be established. Position requirements: Education and Experience: Secondary (high) school diploma or equivalent certificate. A minimum of one year of recent* experience as an Assistant Manager or Supervisor in a customer-facing service-oriented environment. Experience must include direct accountability for achieving and driving sales. Preferred qualifications: Experience working in a retail or hospitality environment. Experience in an environment with annual sales in excess of $1 million. Experience with visual presentation standards and KPIs. Diploma or certificate in Business, Retail Management, OR courses in Leadership/Supervision. *Recent experience is defined as occurring within the past 5 years. Experience must be in a confirmed position and not in a relief capacity. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Celina Tse, HR Coordinator at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information Assistant Manager

Assistant Manager Assistant Manager R15 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels. About this role: Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation. Responsibilities include ensuring good customer relations, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variance control and ensuring acceptable levels of security in the store for both staff and physical assets. The Assistant Manager is expected to contribute to improve the Branch image by assisting in providing support of Branch policies. The Assistant Manager is also involved in training staff, scheduling assignments, participating as required in all store duties, and may be involved in labour relations matters. Shift work is involved. A criminal record check is required. This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Contact with the public and clerical duties are also critical components of this position. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. Work is performed in a multi-shift retail operation. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent future opportunities may be established. Position requirements: Education and Experience: Secondary (high) school diploma or equivalent certificate. A minimum of 6 months of recent* experience with 3 months as a supervisor, in a customer-facing, service-oriented environment. Preference may be given to those candidates with the following: Experience working as a supervisor in a retail or hospitality environment. Experience in an environment with annual sales in excess of $1 million. Experience with driving and achieving sales. Experience with visual presentation and KPIs. Degree, diploma or certificate in business or retail management or successful completion of a supervisory/leadership course. *Recent experience is defined as occurring within the last 5 years. Candidates that are applying with relief time must clearly state the number of hours of relief they have at the time of this posting. Relief time will be verified at the past work performance stage of the competition and must meet the minimum experience requirement as stated above for the candidate to be successful in the competition. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Celina Tse, HR Coordinator at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information Assistant Manager

Assistant Manager Assistant Manager R16 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels. About this role: Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation. Responsibilities include ensuring good customer relations, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variance control and ensuring acceptable levels of security in the store for both staff and physical assets. The Assistant Manager is expected to contribute to improve the Branch image by assisting in providing support of Branch policies. The Assistant Manager is also involved in training staff, scheduling assignments, participating as required in all store duties, and may be involved in labour relations matters. Shift work is involved. A criminal record check is required. This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Contact with the public and clerical duties are also critical components of this position. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. Work is performed in a multi-shift retail operation. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent future opportunities may be established. Position requirements: Education and Experience: Secondary (high) school diploma or equivalent certificate. A minimum of one year of recent* experience as an Assistant Manager or Supervisor in a customer-facing service-oriented environment. Experience must include direct accountability for achieving and driving sales. Preferred qualifications: Experience working in a retail or hospitality environment. Experience in an environment with annual sales in excess of $1 million. Experience with visual presentation standards and KPIs. Diploma or certificate in Business, Retail Management, OR courses in Leadership/Supervision. *Recent experience is defined as occurring within the past 5 years. Experience must be in a confirmed position and not in a relief capacity. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Celina Tse, HR Coordinator at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information Assistant Manager