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Business Improvement Advisor - Category Mgmt
BC Hydro and Power Authority, Burnaby, BC
NB 51176295 - NC 51176296 BCH-R-6295-220302E1Employment Posting ID: Business Improvement Advisor - Category Mgmt Positions Available: 1 Full-time (37.5 hrs/wk)Status: Edmonds 16Job Location: Permanent HybridFlexible Work Role: Lower MainlandRegion: Powered by water... and by people like you Providing clean electricity to 4 million customers takes a diverse workforce and that's where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and outages to keep our system reliable. Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a solution to climate change while safely providing clean, affordable electricity to our customers. We offer a healthy work life balance, training opportunities and career progression. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we build an even cleaner B.C. JOB DESCRIPTION Duties: * BC Hydro's Supply Chain function is integral to keeping the business running and the lights on. BC Hydro is transforming its Supply Chain model through the implementation of a full category management capability to better meet the business' requirements for quality, safety and reliability in what we buy for the best total cost and to ensure mutually beneficial supplier relationships. The Operations & Enterprise Supply Chain group is accountable to develop and implement strategies for the key categories that account for over 80% of BC Hydro's annual $2 billion expenditures. Categories are organized in the following portfolios: Enterprise, Major Equipment, Engineering & Technical Services, Materials & Logistics and Field Support Services. Our job is to give BC Hydro confidence that it is getting the best overall value from its overall expenditure. We are well into our multi-year transformational journey and we now have an opening for a Business Improvement Advisor (BIA). BIA's are part of Supply Chain internal consultancy that are members of a number of cross- functional teams that develop multi-year category strategies related to procure-to-pay business change/ process optimization, sourcing, supplier management and contract management. The mission of the Business Improvement Advisor (BIA) is to create clarity through structured strategic analysis, ensure discipline and rigour is applied to solve complex problems and decisions, and implement change in order to produce the highest value outcomes for our key categories. More specifically, the BIA will perform UATs, make adjustments to improve user experience, and maintain version controls. They will create custom VBA codes to automate logic and provide preliminary decision-making options. The work will include building forms and data tables to allow for multiple users to enter information and creating initial documentation for training and sustainment purposes. The successful candidate will join a dynamic team at BC Hydro, working on critical work packages BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 to advance implementation of key strategies that are expected to drive significant benefits for the organization over years to come. Our ideal candidate is a team player that is articulate, proactive and personable with a passion for business improvement. They will have the ability to understand business requirements and translate them to functional requirements and visually translate information into reports based on adjustable parameters. BIA's are trusted advisors that bring value in both leading and supporting roles through their extensive experience with business analysis, modelling, structured decision making and project management. They draw out collaborative insights, excel at improvement prioritization and problem solve through structured frameworks to ensure decisions are effective and fact-based. BIA's have developed quantitative, financial, statistical analysis and visual presentment of cost/ benefits valuation, and decision support tools (e.g. options models/simulations). The ideal candidate has also led analysis to determine opportunities and requirements for business process improvement using a variety of frameworks and has a track record of successfully implementing change projects. Our team of BIA's are accountable for the following high-level outcomes: • Informs viability of Category Management strategy and change projects using structured and thorough impartial analysis, objective logic and fact-based decision making. • Leads collaborative working groups that build collective understanding, support and implementation of business improvement opportunities. Builds rapport with teams and clients. • Leads complex sourcing evaluations ensuring they are fair, transparent and will lead to BC Hydro having an optimal supply base and business continuity. • Contributes to the advancement and sustainment of business improvement, business valuation and decision advisory practices for category management and business change initiatives. • Employs systematic decision-making approaches and develop proficiency in structuring information, examining alternatives and building stakeholder consensus. Disciplined decision- making using data analysis and visualization tools to inspire success in objectives. Qualifications: • Bachelor's degree or equivalent. • 8+ years of experience in business analysis, process improvement, project management, stakeholder engagement and/or facilitation. Preference given to candidates with experience in business analysis and/or process improvement relation to category management within supply chain projects/programs. • Proven senior level experience organizing, modelling and translating data and insights into strategic options and structured decision making. • Communicates effectively verbally and in written form to various levels of audience. • Experience working in relevant industry; in a team-based environment that is complex, with multiple stakeholders and strategic considerations. Core Skills/Abilities/Competencies: • Analytical & Forward Thinking: Be able to create insights and "aha' moments by thinking broadly BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 and deeply and considers the overall big picture. • Quick Learner and Growth Mindset: Must quickly learn BC Hydro processes, category management framework and the different aspects of our BCH culture (e.g. operations, project delivery, corporate). Embraces challenges, integrates feedback and demonstrates perseverance. • Persuasive Communications: Conveys information to people clearly and concisely, and in a way that builds commitment, credibility and is actioned. • Relationship Builder and Collaborator: Intentionally develops collaborative internal and external relationships by truly seeking to understand business priorities, values workforce diversity and inclusivity. Recognizes how and when to escalate problems that require senior decisions. Analyzes the organizations broader needs, core category requirements and includes different perspectives to provide informed solutions. • Leadership: Takes accountability to 'own' it and make it happen, and uses influence when you don't have control and always has outcomes and objectives in mind. • Planning & Project Management: Establishes plans through an interactive thinking and organizing process that builds clarity with respect to goal(s) and what is required to achieve the goal(s) and outcomes. Develops, analyzes, facilitates and contributes to sourcing plans and category objectives. • Business Acumen: Accurately assess business challenges and decision requirement complexity to identify what is needed, applies sound judgement and designs pragmatic approaches to deliver required progress. Presents the aptitude, attitude and fortitude to deliver sustainable processes. ADDITIONAL INFORMATION * Please note, a valid Class 5 Driver's license is not mandatory but is considered highly beneficial as this role requires travel to various BCH locations and supplier sites. We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow. Our values guide our work. Want to join us? We are safe. We are here for our customers. We are one team. We include everyone. We act with integrity and respect. We are forward thinking. BC Hydro is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are also happy to provide reasonable accommodations throughout the selection process and while working at BC Hydro. If you require support applying online because you are a person with a disability, please contact us at [email protected] . BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 All BC Hydro employees will be required to show proof of full Covid-19 vaccination. Flexible work model role definitions =========================== Our four role types identify the degree of flexibility an employee could have to work from home based on the type of work they do. The flexibility for an individual job is up to the manager for each position and the operational requirements. Employees also have the right to work full-time from the office if they prefer. All of our roles require at least some in-person time. IBEW/Field - No option to work from home Resident - Works primarily (4+ days per week) in the office. Hybrid - May be able to work from home up to 3 days per week. Remote - Works from home 4+ days per week HOW TO APPLY Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays. Click on the Apply button in order to complete the steps to apply for this job. Date Posted: 2022-03-02 Closing Date: 2022-03-16
Account Executive
Elastic Path Software,
Description What to expect as an Account Executive at Elastic Path? As an Account Executive at Elastic Path you'll possess a strong track record of driving strategic software solutions, and can hit the ground running with previous sales experience in SaaS or eCommerce. You will be a most trusted advisor to our current and prospective customers, as you will ensure to deeply understand their unique challenges and goals, and recommend strategic software solutions for their business. You will define and implement a strategy for an assigned region/s. You will be an integral part of mentoring sales reps and BDRs, and contribute to the continuous growth and enablement of our Sales organization. Our Account Executives create business value at all levels, manage complex sales cycles in collaboration with partners and deliver consistent results independently and as part of a team. They are empowered by autonomy, and supported by a leading product, company and culture. Location: This is a remote role based in Canada or the United States - candidates are required to be located in North America to be considered. Elastic Path is a Remote First employer, so you'll have the tools to support you to work from wherever you are based. Key Responsibilities: Facilitate, shape, direct and negotiate license (and sometimes services) engagement proposals to ensure effective delivery which meets business goals for Elastic Path and the client Discover, create, and close new license opportunities Build and maintain detailed account profiles and plans as well as construct and forecast budgets for all client accounts Conduct target account prospecting and sales calls to key decision makers, C level and technical influencers within potential client organizations by establishing a "trusted advisor" relationship Ensure post-implementation customer satisfaction Actively participate in contract negotiations with Sales and technical solutions services team on prospect/new client accounts Provide solid expertise of technical solutions in ecommerce and its delivery Work closely with professional services and client success management to ensure successful proposals and projects Understand and apply Elastic Path security policies, processes, and controls as required, in day-to-day tasks. What experience do you need to Be Remarkable in this position? An ability to evangelize about eCommerce, its power and potential to clients 7+ years of high-tech sales experience and owning a quota focused on selling software licenses and professional services A proven track record of exceeding expectations and an aggressive attitude towards discovery, prospecting, planning and closing Deep understanding of the local markets and the ability to adapt to work across verticals and geographies Ability to thrive in a dynamic and entrepreneurial environment, and eagerness to navigate into uncharted territory Resilient nature and strong objection handling skills Possess a strong business acumen and can clearly articulate ROI Strong team player with excellent communication skills Ability and willingness to travel as required, approximately 25-50% of the time. Who we are: Elastic Path is on a mission to break through the barriers that prevent commerce leaders from delivering extraordinary shopping experiences. Today, that means making Composable Commerce accessible to all brands by reducing the cost, time, and overall risk of implementing and managing a multi-vendor approach. With Elastic Path, both business and tech teams are able to innovate on their own terms, fully embrace composability, and in turn, never compromise on what's possible. Learn more at www.elasticpath.com . Be Open. Be Remarkable. Be the Team. Be the Customer. The values we live by. The Perks? At Elastic Path we are on a mission to provide pay transparency, and share information freely and openly whenever possible. The base salary for this position ranges from $ 127,560 -175,395 USD OR 105,813 - 145,493 CAD per annum. Compensation is determined through interviews and a review of education, experience, knowledge, skills, abilities of each applicant, equity with other team members, and alignment with market data. In addition to base salary, this role includes a commission structure based on the attainment of sales targets. Commissions are added to base salary, and once combined, referred to as On Target Earnings. We go the extra mile to provide you & your family with exceptional benefits, wherever you may be located. This includes paid vacation and sick leave, stock options, full extended health, dental and additional coverages. You'll get access to annual stipends for your own professional development, remote working and more. We are a Remote-First company, however we have five office hub locations in our major cities. If you live in proximity to one of our Hubs you'll have the option to flex between remote and in-office if desired! We provide solutions to bring all teams together for collaboration and connection throughout the year. We have a Work from Anywhere program that gives you the freedom to work from anywhere in the world, for up to 3 months. Talk about travel perks! You can check out all this and more about us on our careers page . Apply Now! Elastic Path is an equal opportunities employer and prohibits discrimination and harassment of any kind. We value and celebrate diversity in its many forms, and we strive to provide an inclusive and safe workplace where each person feels respected, supported, and accepted - however they choose to identify. Disclaimer: Please be aware of targeted employment scams. If you are being considered for a position with Elastic Path, you will always receive direct communications from us via our ATS Jobvite, or our personal Elastic Path domain email addresses; [email protected] .
Accounts Payable Advisor
Magna International, Guelph, ON
Job Number: 63219 Group: Magna Exteriors Division: Polycon Job Type: Permanent/Regular Location: GUELPH Work Style: About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets. Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world. About the Role Magna offers excellent Medical and Dental Benefits, after one month of service; 90% coverage + $2,000/year for dental coverage, Profit Sharing, Cafeteria and Gym on-site, Education assistance, Employee barbecue, Christmas lunches and Magna employee discounts for products and services. We are searching for an Accounts Payable Advisor. The successful candidate will be responsible for paying suppliers, problem identification and resolution of accounts payable issues. Assisting departments with issues related to supplier payment information and completion of month-end reporting. Your Responsibilities - Supports general accounts payable functions including payment to suppliers, resolution and reconciliation of supplier accounts, acting as a backup for accounts payable functions when required - Completes month-end accruals and report preparation - Assists with preparation of year-end audit books - Performs all job functions in a safe, healthful and environmentally conscious manner, abiding by all health safety and environmental rules and regulations - Active involvement in 5S & CI initiatives - Performs other duties as required Who we are looking for - Accounting College certificate or University courses in related field required - Minimum one year of previous accounting experience required - Experience with accounts payable an asset - Excellent communication, analytical, and problem-solving skills - Outstanding organizational skills with the ability to work independently - Strong data entry experience required - Advanced Excel experience required - Previous experience using MAPICS system preferred - Customer service skills required for interaction in supplier payment issue resolution - Accuracy/attention to detail required - Excellent time management skills to deal with a heavy workload Your preferred qualifications Accommodations for disabilities in relation to the job selection process are available upon request. Candidates will be required to complete a Criminal Records Check and, if deemed necessary, a Credit Check as part of the candidate selection process. What we offer At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Site Benefits Cafeteria and Gym on-site Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Surety Account Executive
Aon, Vancouver, BC
Surety Account Executive- Vancouver Are you looking for the chance to join an industry leader, working alongside a team of experts in Construction Risk? Got a passion for ongoing learning and continuous improvement, both for your professional development and for operational improvement? This could be your next great career opportunity! The salary range for this position is CAD $85,000 - $144,300. The actual salary will vary based on applicant’s education, experience, skills and abilities, as well as internal equity. Aon also offers you a generous incentive earning opportunity and a comprehensive benefits package. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, are passionate about helping our colleagues and clients succeed. What the day will look like To succeed, you need to be a great teammate working with a local group of risk and insurance professionals supported by a wealth of additional national resources, all dedicated to delivering innovative solutions to business in the construction industry. Delivering continuous excellence in servicing an existing book; Identifying specific client and prospect needs and developing innovative and cost-effective solutions; Developing and nurturing client relationships to ensure, or progress, Aon’s position as risk management advisor of choice; Establishing and maintaining strong relationships with the underwriting community for the ultimate benefit of the client; Manage the clients’ daily bonding needs, including receipt and review of bond requests, facilitate required information exchange between clients and underwriters to secure timely approvals; Lead administrative service functions including bond issuance, modifications, renewals and cancellations, invoicing, collections, file and database management, and other related activities for assigned clients; Reviewing of claims and handling the client expectations around claims handling; Providing the leadership required for development and delivery of surety and industry related presentations/seminars for clients/prospects as required; Monitoring client accounts receivable statements, and collecting outstanding premium owing; Acting as a visible face of Aon within the community, working to consistently prospect and facilitating lead generation activities; Producing new business and assisting in the development of sales and marketing strategies designed to cultivate revenue generation opportunities; Developing new contacts and establishing relationships with prospects that align with the Region’s/Branch’s acknowledged targeted industry or segments; Cross-selling and expanding existing insurance programs with clients; developing and handling client relationships in order to increase sales penetration and cultivate new business opportunities, and; Performing other related duties as assigned. How this opportunity is different Your assigned book of business will support a competitive Salary & Benefit structure that is augmented with a production bonus, not dependent upon it. New business, productions targets will be realistic and inline with those of the larger team. This role can be a starting point to your career at Aon. We support career development and want you to be engaged throughout your career, so when you are ready for new challenges those conversations are available. Skills and experience that will lead to success 3+ years of contract surety underwriting experience is required Construction-specific experience from a program and project specific perspective Excellent interpersonal and communication skills, both verbally and written Customer focused with proven relationship building skills High business acumen and professional presentation skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Meticulous attention to detail, refined organizational skills and the ability to multi-task Proven ability to prioritize competing requirements and deadlines under pressure Must have strong digital literacy and be proficient with the Microsoft Office Package Preferred Experience: 3+ years of contract surety underwriting experience Construction-specific experience from a program and project specific perspective Project specific: consultative and placement experience with infrastructure and/or large projects A consistent track record of business development A level of experience and competence with Contract Surety Education: Post-Secondary degree with specialization in Business commerce and Accounting or a combination of education and equivalent years of industry experience Commitment to professional development including surety courses and certifications (i.e. ASSOCIATESHIP OF CANADIAN SURETY BONDING (ACSB) CIP, FCIP and CAIB are preferable, or working towards How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #li-LK1 2537434
On-site Automotive Support Advisor
Equest, Waterloo, ON
Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help
Customer Service Representative
Roch Logistics, Saint-Hubert, QC
At Roch Logistics, we do more than just move goods, We surpass competitors with our attentive service, our competitive pricing and our industry knowledge of transportation logistics.. Since 1978, we’ve been acing cross-border transport, innovating and standing strong no matter what - be it snow, rain, or blizzards!Your Mission: You’re the phone superhero, the negotiation ninja, ready to revolutionize customer experience in the transport world. As a Customer Loyalty and Sales Advisor, you’ll be the voice of Roch Logistics, playing a key role in customer retention and growth.What We Offer:Competitive Salary: $39,000 to start, with potential to hit $65,000 if sales targets are met, and up to $85,000 for top-notch sales wizards.Career Growth: Opportunities for personal growth and development within our tight-knit family.Exciting Environment: Work where your voice matters and every day brings a new adventure.Your Challenges:Proactive Follow-Up: Reactivate dormant client accounts and maintain relationships with prospects.Strategic Communication: Master phone calls and emails to deliver tailor-made solutions.Management and Reporting: Craft detailed reports on prospects and keep the sales vibe thriving.Sales Goals: Aim high! Exceed targets and contribute to Roch Logistics’ expansion.Ready to Hop On Board?Send us your resume and get ready to change the game in the transport and logistics world. Roch Logistics, where every package has a story and every call makes a difference. Can’t wait to meet you! Ideal Candidate:Bilingual English/French: Most of our calls are in English with North American clients.Relationships and Communication: You have a natural flair for communication and building connections.Multitasking & Dynamic: You easily juggle various tasks in a fast-paced environment.Geographical Knowledge: You know your way around a map - where Chicago and Montreal are, for starters.Tech Savvy: Comfortable with Microsoft Office and able to communicate clearly via email and phone.
Natl Business Sales Advisor - BC
Rogers, Victoria, BC
Natl Business Sales Advisor - BC Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!We are looking for a National Business Sales Advisor to join our team in British Columbia. The individual will be driven, talented and motivated with a strong work ethic and an entrepreneurial spirit and an achievement-oriented attitude. By joining our winning Inbound Sales Team, you will have a chance to utilize, innovate and grow your current skillset. As a member of the National Inbound Sales team, you will play a pivotal role in managing key relationships, be responsible for solution selling by acquiring new customers as well as growing existing customer accounts for Rogers Small Business customers while promoting the benefit of the full portfolio of Rogers' small business solutions.Reporting to the Sales Manager, National Inbound Sales, this position is responsible for over the phone and chat solutions conversations through excellent sales and services presentations skills of the entire portfolio of Rogers small business solutions to Canada's Small Business owners and operators.This will include: Business Wireless Rogers Unison Business TV, Internet, and Phone Lines Business Solutions (Fixed Network, Internet of Things and Data Center) Cisco Meraki products (Advantage: Wi-Fi, Solutions Bundles, Security, Voice, Surveillance, LTE) What you will be doing: Build, maintain, and deliver world class client experience on every interaction. Handle inbound sales call types to understand the customer's needs and offer customized solutions such as Wireless, Wireline, Internet Of Things/, Fleet Management and Data Center Solutions. experience in an outbound/outside B2B hunting role, or equivalent combination of proactive B2C sales. Highly process oriented. Expert knowledge of Rogers internal processes is an asset. Meet and exceed monthly sales targets by demonstrating and using customer focused behaviours. Work in a fast-paced environment that requires a high degree of multi-tasking, adaptability, and collaboration with others. Ask open-end effective probing questions to identify opportunities and to impact and influence sales with our SMB clients. Work effectively and collaborate with the other teams to create top tier treatment for our clients. Maintain personal self accountability with training and coaching on a daily, weekly, and monthly basis to consistently be the expert on our product and solutions. Perform end to end order entry through multiple sales and service order entry tools. Participate in activities that drive collaboration with cross functional teams and partners for a continuous performance improvement. Conduct all business as per Rogers Business Code of Conduct. Attend product trainings, team meetings and planning sessions as required or when called for. What you will bring: Excellent interpersonal, communication skills, both verbal and written presentation, and collaborative skills to work effectively with teams throughout the organization. Familiarity with different sales techniques and funnel management. Highly creative, self-motivated, strong organizational skills with a proven ability to prioritize to be able to work independently and in a team setting. Proven ability to work effectively under pressure in a fast-paced environment. Willing to work flexible hours (Monday - Friday) to meet the needs of our clients. Demonstrate business professionalism and acumen, respect for confidentiality and appropriate handling of sensitive information. Advanced skills in managing calendars in MS Outlook as well as experience in office workflow and productivity tools such as MS Office (PowerPoint, Excel). Technologically savvy and proficient with the use of smartphones, tablets, laptops, and other tools. Experience with Salesforce is an asset. What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team.As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 861 Cloverdale Avenue (7823), Victoria, BC Travel Requirements: None Posting Category/Function: Sales & Inside Sales Requisition ID: 302622At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Victoria, BC, CA Vancouver, BC, CA Nanaimo, BC, CA Kelowna, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Telecom, Telecommunications, Data Center, Outside Sales, Technology, Sales Apply now »
Senior Cyber Security Advisor
Teck Resources, Vancouver, BC
Closing Date: May 15, 2024 As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. The Technical function within Teck is comprised of Digital Analytics, Digital Systems, Technical Services and Enterprise Improvement Planning, Autonomy and Innovation. RACE is Teck's Digital Transformation program and the Digital Analytics (DA) group is a key contributor to RACE and acts as an enabler of innovation and digital transformation for the mining industry. The Digital Analytics group is comprised of nearly 300 professionals spanning across a variety of teams. These teams are at the heart of the technological innovation happening at Teck, providing solutions that use artificial intelligence and data analytics to diagnose, predict and prescribe actions to improve safety, sustainability, and production, and drive operational outcomes across the mining value chain. Reporting to the Manager, Software Development, the Senior Cyber Security Advisor is responsible formaintaining a well-secured environment is critical to ensuring that everyone goes home safe and healthy every day. The Senior Cyber Security Advisor will bring crucial expertise to meet that goal, leading all aspects of cybersecurity practices and standards across Digital Analytics. As a member of DA's technical leadership team, this role will be committed to the integrity, confidentiality and availability of information of DA products and the platform on which we operate. As a cybersecurity domain leader, you will guide the definition and evolution of our security standards, collaborating on application architectures, and leading dialogue to ensure safety, security and privacy by design. You will partner with technical and business colleagues across DA and Technical, ensuring that our cybersecurity practices enable our product value streams to sustain successful and efficient delivery of value to Teck and our customers and protect our customers' data. Responsibilities Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Own cybersecurity practices and standards across Digital Analytics products and platform Establish a cadence to ensure security is embedded in the product lifecycle from beginning and allow for continuous improvement, including recurring audits and compliance with evolving relevant standards Lead and conduct Threat Modeling exercises with application development teams and empower them to follow security practices by default Be a trusted advisor to build the culture of security and empower security champions to successfully deliver safe and secure products Provide cyber security expertise in the risk analysis, assessment, development, and evaluation of security solutions and architectures to secure applications, operating systems, databases, and networks across Digital Analytics Collaborate with Teck's security team to ensure Digital Analytics' alignment with security strategy, frameworks and mechanisms Facilitate vulnerability assessment and support remediation and validation Lead dialogue to enable defence in depth based on business criticality of products and data Demonstrate business value and transparency by establishing reporting of progress and risk indicators Work with vendors to ensure that their practices are aligned with DA security standards, and recommend security improvements to protect our organization Engage with internal and external resources as required to ensure the performance of routine operational and periodic security needs meets standards, including incident prevention, detection, and response Qualifications Minimum 8+ years of experience in the cybersecurity field College/University degree in Computer Science or related subject area, or equivalent experience ISC2, GIAC or other recognized industry certifications such as: CISSP, CEH, OSCP, GSEC, etc. Experienced in applications architecture review and establishing security by design Proficient with Application Security and overall security risk management industry leading principles and frameworks, and OWASP Top-10 and other common vulnerabilities and remediations. Exposure to a breadth of security engineering subject areas including cryptography, network security, intrusion detection and incident response, system security, and security policy Understanding of the requirements for the legal follow-up of security incidents including appropriate forensic data gathering and appropriate evidence handling procedures Outstanding understanding of Software Development Lifecycle and DevSecOps standard methodologies Experience working in development and operational environment on Azure Cloud Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure. Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: $130,000 - $160,000 The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity. About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for seven consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Cyber Security, Coal Mining, Cloud, Embedded, Security, Mining, Technology Apply now »
Senior Account Executive, Industrial (Competitive) - Toronto
SAP, Toronto, ON
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! Senior Account Executive, Industrial (Competitive) - Toronto As an Industry Account Executive, you are a senior sales leader with overall responsibility for SAP's relationship with our most strategic clients. You are passionate about client success and will have the sales, business and industry expertise required to build trusted c-suite relationships with our clients. You will collaborate with value advisors, product, engineering, marketing, and other SAP sales teams to develop a thoughtful perspective for our clients by identifying the value drivers and the solutions that solve their business challenges. As a result, you will bridge executive relationships and lead organizations through the digital transformation. You're a natural leader who is comfortable bringing together and leading internal and external stakeholders; you're excited to become an expert in new things and to share your knowledge; you're an energized and organized self-starter; you're an excellent communicator; you're analytically inclined, and you have a track record of improving the processes and organizations around you. Required location is Toronto, Canada - Expectation is a minimum of 3 days/week in the Toronto office. EXPECTATIONS AND TASKS: Develop and nurture executive relationships by demonstrating professional knowledge of the client's industry through a consultative selling approach in a highly competitive territory. Listen attentively to customer needs; demonstrate empathy while overcoming objections. Work with your extended SAP team and tools to build, qualify, and manage an accurate sales pipeline in your assigned territory. Develop a clear understanding of the client's existing competitive technology footprint, growth plans, and competitive landscape. You regularly review your client's annual statements and executive appointments to understand the issues impacting them. Leverage a defined process to learn and understand the challenges our clients face and recommend solutions based on their needs. Build strong working relationships with your extended SAP account team to enable an integrated and efficient interaction between SAP and the client. Work closely with our Customer Engagement, Product Development, Marketing, and Consulting teams to enhance the value proposition of SAP solutions through their full lifecycle Organize a strategic account plan with clear timelines and actionable next steps for customers. Provide continued momentum and focus throughout short, medium, and long sales cycles. Meet and exceed quota targets WORK EXPERIENCE: 5+ years Quota-carrying, C-suite level, sales experience-experience with Large Enterprise F500 account 5+ years proven experience in selling into competitive install base. Strong understand of Cloud SaaS solutions and the full lifecycle of value creation Experience managing complex sales cycles from start to finish with a track record of success and quota achievement. Understanding of the strategic competitive landscape Ability to explain the value of Cloud solutions Proven record of cultivating relationships with strategic partners and alliances Industry experience preferred - Construction, Telco,Engineering and Manufacturing EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES: Bachelor's degree with a minimum of 5+ years of similar working experience. Experience with building relationships within the C-suite Strategic mindset with ability to identify customer pain point and articulate 3-10 year vision of how technology improves their pain point. Ability to lead in a matrix, non-reporting structure, environment with large groups Lead with empathy and objectivity Self-starter and an enthusiastic "roll up your sleeves" mentality. Ability to manage ambiguity, take calculated risks and thrive in an unstructured, fast pace environment. Ability to provide a realistic outlook of your overall book of business to management. Creative thinking and problem solving Excellent verbal and written communication skills Familiarity with consultative/value selling methodology Strong track record of nurturing and developing customer relationships beyond point of sale We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 159,000 - 356,300 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 389297 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 389297 Posted Date: Apr 28, 2024 Work Area: Sales Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 50% Location: Toronto, ON, CA, M5K 1B7
Senior Account Executive, Western Canada
SAP, Calgary, AB
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!The Senior Account Executive's primaryresponsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Senior Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue- Achieve / exceed quota targets. Sales strategies- Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization. Trusted advisor- Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching. Customer Acumen- Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect. Territory and Account Leadership- Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references. Building and maintaining executive C level trusted advisor type relationships with some of the largest companies in western Canada. Business Planning- Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process. Demand Generation, Pipeline and Opportunity Management Pipeline planning- Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve. Pipeline partnerships- Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory. Leverage SAP Solutions -Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al) Advance and close sales opportunities- through the successful execution of the sales strategy and roadmap. Support all SAP promotions and events in the territory Sales Excellence Sell value. Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base. Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP. Utilize best practice sales models. Understand SAP's competition and effectively position solutions against them. Maintain CRM system with accurate customer and pipeline information. Leading a (Virtual) Account Team Demonstrates leadership skills in the orchestration of remote teams. Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations. Experience & Language Requirements 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales. Experience in lead role of a team-selling environment. Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent Local language: Fluent, Business Level Education Bachelor equivalent: yes We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 159,000 - 356,300 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 389335 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 389335 Posted Date: Apr 28, 2024 Work Area: Sales Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 50% Location: Calgary, AB, CA, T2P 5E9
Account Manager
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experienceDESCRIPTIONAbout AmazonAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.About the Role - Account Management:As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US.The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon's vendors and multiple internal teams to enable Amazon's vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners.Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business.Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach.Timings will be as per USA shift, 04:00 pm IST to 01:00 am ISTKey job responsibilitiesKey job responsibilitiesBusiness Growth• Success will be measured by the performance of your task and deliverables on input metrics.• Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.• Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. • Identify new opportunities across a large number of brands, develop and execute project plans.Relationship Management• Build and cultivate relationships with sellers in your team's portfolio along with internal stakeholders; be a trusted advisor and a business advocate.• Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence• Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.• Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.We are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights- Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communicationSalary: . Date posted: 04/08/2024 09:51 PM
Associate Advisor
RBC, Vancouver, BC
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Vancouver Main branch is seeking a talented, self-directed individual with a growth- and goals-oriented mindset to join us in our pursuit of helping our clients thrive and communities prosper.As an Associate Advisor, you will work with an Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping deepen existing relationships and welcome new clients to the firm. Identifying new opportunities and helping to grow the business will be a key and exciting part of your role.What will you do? Leverage your talent for planning to facilitate, in partnership with the Investment Advisor, meetings and events for the Investment Advisor with their clients and prospects. Drawing on your understanding of the business and client needs, you will help determine agenda and key topics, prepare documentation, execute post-meeting work and attend client meetings when required.Tap into your superior problem resolution skills to provide proactive client service. Working collaboratively, you will at times liaise with various departments to provide smooth and timely solutions.Effectively respond to client account inquiries and take ownership of follow-ups.Help build and execute business plans, client segmentation exercises, and client service plans.Identify opportunities for asset consolidation and referrals across the existing client baseSupport your advisory team with new client acquisition.Nurture and manage valuable relationships with Centers of Influence (COIs) and RBC partners.Trading and / or portfolio rebalancing support.Conduct ongoing research on markets and investments and provide regular updates to the advisory team.Support both the advisory team and our clients throughout the Wealth Management process. Coordinate activities with internal Wealth Management specialists, manage documentation, track progress and follow up.What do you need to succeed?Must-haveApproval as a Registered Representative (RR) with IIROCSuccessful completion of the Wealth Management Essentials (WME) course or Investment Management Techniques (IMT)University degreeExceptional written and verbal communication skillsStrong skills working with business applications/technology, including Microsoft Office SuiteNice-to-have4 years or more of professional experience within the investment industryMeticulous attention to detail and strong problem solving and analytical skillsHighly developed client service skillsWhats in it for you?We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableThe opportunity to work as part of a dynamic, collaborative, progressive, and high-performing teamChallenging work that will help you grow professionallyOngoing opportunities to build close relationships with clientsThe expected base salary range for this particular position is $38,000 - $55,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsAccount Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk ManagementAdditional Job DetailsAddress:VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-03-04Application Deadline:2024-05-31Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Account Executive Group Benefits
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionIn this exciting role with Manulife you will be responsible for the profitable management of a portfolio of group benefit clients, maintain and strengthen relationships with consultants/advisors, and work closely with them to ensure client happiness. This position will require you to meet annual financial, growth and profitability objectives for your assigned block of business.Capitalizing on sound industry knowledge, the Group Benefits Account Executive will develop and grow existing client and consultant/advisor relationships by delivering outstanding service, effectively communicate Manulife’s value proposition and group benefits products/services and represent Manulife professionally in client-facing meetings. You will keep clients and consultants/advisors advised on changes impacting Group Benefits and have an in-depth knowledge and understanding of Group Benefits products, services and workflows both internally and within the regional office environment.Excellent interpersonal skills, both spoken and written, and a passion for doing presentations and leading client meetings are a must to be successful in this role. The successful candidate will demonstrate outstanding negotiation/influencing skills and the ability to collaborate and work effectively with underwriting, customer service and other internal support teams.Key Accountabilities:Building and strengthening existing client and consultant/advisor relationships within the PrairiesAchieving annual sales, persistency, growth and profitability objectivesJob Requirements:Shown success in a similar role at Manulife, with another Insurer, or the Group Benefits industryStrong customer focusAbility to negotiate and influence effectively throughout the organizationExcellent presentation and communication skillsExcellent mathematical skillsAbility to think strategically and present innovative solutions to clients and consultants/advisorsOutstanding project management skills and ability to balance multiple exciting prioritiesProven track record to take initiative, be a strong self-manager and display integrityWillingness to develop as an expert in Group Benefit strategiesPositive relationship building and interpersonal skills together with strong active listening skillsSolid understanding of Excel, Word and PowerPointUndergrad degree or diplomaLife licensed, or ability to attain within 6 monthsDriver’s license and flexibility to travelAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Value Advisor - Montreal
SAP, Montreal, QC
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! Who We Are: The Canada Value Advisory team is a strategic advisory organization within SAP that empowers vastly talented and diverse individuals to drive customer co-innovation, business transformation, and business process performance improvement across the Customer Value Journey. The team leads client engagements to assess strategic goals, innovation scenarios, key opportunities for improvement, and other sources of additional economic value in the enterprise. Value Advisors work with a broad range of business units within a customer organization, including: finance, operations, human resources, procurement, supply chain and performance management. They serve as trusted advisors to guide strategic account planning sessions with customers, facilitate customer workshops, and lead value-based engagements. They also develop strategies and initiatives to increase SAP's leadership position in value management. Value Advisory collaborates closely with Canadian Pre-Sales/Sales teams and owns the value proposition for transforming and innovating with SAP. What You'll Do: SAP is seeking a Value Advisor, responsible for buildingcustomer trust and insightsto support our end-to-end customer engagements. Key functional areas include: Provide executive consultation to customers and prospects to achieve business goals and create value through technology innovation Articulate strategic priorities andimprovementopportunities tosmall / large audiences and deal elegantly with objections Understand and apply value-selling methods, benchmarking, and tools to deliver comprehensive value propositions and business content with clear ROI/TCO for customers Collaborate on and leverage strategic partnerships with key decision-makers internally and in partner and customer organizations Represent SAP externallyand internallyon value management vision and strategic subject matters A typical engagement requires obtaining buy-in of key stakeholders, confirming scope and timeline, conducting discovery workshops, analyzing and synthesizing information, producing quality, executive ready deliverables with the ability to articulate work in a compelling and effective manner. What You'll Bring: 5-7years of relevant experience preferred either as a practitioneror consultant. Proficient speaker comfortable interacting with customers one to one and/or one to many scenarios. Possess a strong executive presence. Experience building and retaining strong customer relationships. Experience in diverse technology landscape and process/technology integration. issues, SAP technologies strongly preferred. Qualifications, Education and Preferred Skills: Ability to produce storylines and high-quality presentations in PowerPoint with a very keen eye for detail. Comfortable with doing financial analysis in excel spreadsheets. Executive presence demonstrated by excellent and energetic public speaking skills. Proven CXO engagement skills. Positive, Motivated, Self-starter with a can-do attitude Passion for technology. SAP technology knowledge is a bonus. Business fluency in Canadian French is an asset Candidate(s) will be required to work 3 days a week in the Montreal Office as per our Pledge to Flex return to office policy There is currently no relocation offered with this position. We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency: SAPbelieves the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 127,000 - 269,100(CAD) USD.The actual amount to be offered to the successful candidatewill be within that range, dependent upon the key aspects of each case which may include education, skills,experience, scope ofthe role, location, etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits . Requisition ID: 389474 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 389474 Posted Date: Mar 28, 2024 Work Area: Sales Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3
Project Security Advisor
Equest, Ottawa, ON
Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.For decades, Ottawa has been a global technology leader. Today, Canada's capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada's best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.This position is Hybrid Ottawa. Position SummaryThales is looking for a Project Security Advisor who will support various projects from a government security compliance perspective. You will be able to demonstrate sound judgement and be able to anticipate risks to projects and timelines when obtaining government security approval when subcontracting services which include security requirements specific to the Project. The Government Security Compliance support will involve other Thales Units and suppliers external to Thales. External customers would primarily be Government of Canada. Key Areas of Responsibility Process Security Clearance applications, conduct Controlled Goods Assessments and maintain records; Process Requests for Visits (RFVs) and oversee the procedures for internal visitors.Prepare and maintain project security plans outlining all government security regulations specific to the project; Stay apprised of the evolution of the project by attending various internal and external reviews, meeting, etc.Establish and maintain resource lists for the project to ensure all personnel are cleared appropriately based on their role; Develop Security Requirement Check Lists (SRCL) specific to subcontractors for the Project.Advise of project physical security requirements, ensure they are taken into account within the facility and that they continuously meet the appropriate security guidelines set out by the Contract Security Program (CSP).Provide ongoing basic education and awareness to employees; Monitor risks, escalate issues and propose action plans or solutions; Liaise with contractor(s) working on security equipment and ensure the contractual conformity of their performance.Act as an Alternate Company Security Officer (ACSO); Act as a Designated Official (DO).Minimum Requirements5+ years industry experience (defence and/or government).Working knowledge of the Canadian Government procurement policies and procedures; Working knowledge of the Contract Security Program and Controlled Goods Program; Working knowledge of the Security of Information Act (formerly the Official Secrets Act); Working knowledge of the Occupational Health and Safety Act.Willingness to be appointed as a Designated Official under the Controlled Goods Program; Willingness to be appointed as an Alternate Company Security Officer (ACSO) under the Contract Security Program.What We OfferThales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.Company paid holidays, vacation days, and paid sick leave. Voluntary Life, AD&D, Critical Illness, Long-Term Disability.Employee Discounts on home, auto, and gym membership.Why Join Us?Say HI and learn more about working at Thales click here . #LI-hybrid#LI-KL1Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.
Waterloo| On-site Automotive Support Advisor
Equest, Waterloo, ON
Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help
National Bus Sales Advisor - Winnipeg
Rogers, Winnipeg, MB
National Bus Sales Advisor - Winnipeg Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!We are looking for aNational Business Sales Advisor to join our team in Winnipeg, MBwho isdriven, talented and a motivated individual who upholds a strong work ethic with an entrepreneurial spirit and an achievement-oriented attitude. By joining our winning Inbound Sales Team, you will have a chance to utilize, innovate and grow your current skillset. As a member of the National Inbound Sales team, you will play a pivotal role in managing key relationships, be responsible for solution selling by acquiring new customers as well as growing existing customer accounts for Rogers Small Business customers while promoting the benefit of the full portfolio of Rogers' small business solutions.Reporting to the Sales Manager, National Inbound Sales, this position is responsible for over the phone and chat solutions conversations through excellent sales and services presentations skills of the entire portfolio of Rogers small business solutions to Canada's Small Business owners and operators.This will include:Business Wireless Rogers Unison Business TV, Internet, and Phone Lines Business Solutions (Fixed Network, Internet of Things and Data Center) Cisco Meraki products (Advantage: Wi-Fi, Solutions Bundles, Security, Voice, Surveillance, LTE)What you will be doing: Build, maintain, and deliver world class client experience on every interaction. Handle inbound sales call types to understand the customer's needs and offer customized solutions such as Wireless, Wireline, Internet Of Things/, Fleet Management and Data Center Solutions. Experience in an outbound/outside B2B hunting role, or equivalent combination of proactive B2C sales. Highly process oriented. Expert knowledge of Rogers internal processes is an asset. Meet and exceed monthly sales targets by demonstrating and using customer focused behaviours. Work in a fast-paced environment that requires a high degree of multi-tasking, adaptability, and collaboration with others. Ask open-end effective probing questions to identify opportunities and to impact and influence sales with our SMB clients. Work effectively and collaborate with the other teams to create top tier treatment for our clients. Maintain personal self accountability with training and coaching on a daily, weekly, and monthly basis to consistently be the expert on our product and solutions. Perform end to end order entry through multiple sales and service order entry tools. Participate in activities that drive collaboration with cross functional teams and partners for a continuous performance improvement. Conduct all business as per Rogers Business Code of Conduct. Attend product trainings, team meetings and planning sessions as required or when called for. What you will bring: Excellent interpersonal, communication skills, both verbal and written presentation, and collaborative skills to work effectively with teams throughout the organization. Familiarity with different sales techniques and funnel management. Highly creative, self-motivated, strong organizational skills with a proven ability to prioritize to be able to work independently and in a team setting. Proven ability to work effectively under pressure in a fast-paced environment. Willing to work flexible hours (Monday - Friday) to meet the needs of our clients. Demonstrate business professionalism and acumen, respect for confidentiality and appropriate handling of sensitive information. Advanced skills in managing calendars in MS Outlook as well as experience in office workflow and productivity tools such as MS Office (PowerPoint, Excel). Technologically savvy and proficient with the use of smartphones, tablets, laptops, and other tools. Experience with Salesforce is an asset. What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team.As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 22 Scurfield Boulevard, Winnipeg, MB Travel Requirements: Up to 10% Posting Category/Function: Sales & Inside Sales Requisition ID: 303797At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Winnipeg, MB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Outside Sales, Inside Sales, Telemarketing, Telecom, Network, Sales, Technology Apply now »
Strategic Account Manager, IN UAM SL+B Team
Amazon, Gurugram, Any, India
BASIC QUALIFICATIONS- 3+ years of sales experience- 4+ years of B2B sales experience- Experience analyzing data and best practices to assess performance drivers- Experience closing sales and generating revenueDESCRIPTIONWe are looking for a Strategic Account Manager to manage Seller Accounts and responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they're building, developing and guiding high-performing teams. In this role, the candidate will be responsible for achieving the top line nos. for the business by driving strategic business and operational objectives. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate will use his category expertise to drive seller interactions & act as a Voice of Seller influencing Marketplace policies on Seller Fees and Policies, in areas like Reimbursements, Returns, Seller Claims etc. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. If you are interested in growing brands and businesses on Amazon, we're interested in talking to you! Key job responsibilitiesBusiness Growth• Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. • Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. • Implement and track metrics to record the success and quality of your team's sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Relationship Management • Build and cultivate strong relationships with sellers in your team's portfolio along with internal stakeholders; be a trusted advisor and a business advocate.• Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence• Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller's growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. • Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.We are open to hiring candidates to work out of one of the following locations:Gurugram, HR, INDPREFERRED QUALIFICATIONS- Experience with sales CRM tools such as Salesforce or similar software- Experience influencing C-level executivesSalary: . Date posted: 04/06/2024 09:32 AM
Partner Account Director (GSI) - Tableau Alliances
Salesforce, Gurgaon, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Your Impact:You will work closely with current and prospective System Integrators (Regional and Global - RSIs / GSIs) as a trusted advisor to deeply get integrated in their GTM for Tableau Business.You will collaborate with sellers on the Salesforce Tableau Cloud to help them work closely with the identified RSIs and GSIs.You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.Responsibilities:Develop key stakeholder relationships and drive pipeline along with identified RSIs & GSIsDevelop and drive the overall long-term strategy with the RSI and GSI thereby making them one of our key partner relationships in IndiaCoordinate internal Salesforce resources to meet partner needs in order to make them effective on our solutions / value propositionsShare Salesforce value proposition for existing and/or new customers that these RSIs / GSIs have coverage forDrive growth in business which is influenced by these RSIs / GSIsRequired Skills/Experience:Minimum 12 years plus of experience in managing large partner relationships in key RSIs / GSIsAbility to strategize with a large extended teamSoftware / Saas Solution selling through partners will be an added advantage.Strong background selling software/SaaS with outstanding quota attainment history and track recordDesired Skills / Experience:Objection Handling Skills, Discovery Skills, Planning and Closing SkillsConsistent overachievement of goalsGood written, verbal, and presentation skillsBe creative with strong problem-solving skills and the ability to succeed in a fast-paced environment.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/08/2024 03:18 PM
Sr Customer Practice Manager - Sales, Cross Industry, AWS Professional Services Canada
Amazon, Vancouver, Any
BASIC QUALIFICATIONS- 8 years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling large scale consulting/professional services with recurring revenue from accounts/territory.- Business development experience including complex agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Ability to think strategically to assess customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs.DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.Key job responsibilitiesThe CPM will drive the following:• Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.• Lead business outcomes leveraging strong verbal communication skills and the ability to articulate accelerated customer outcomes through cloud technologies• Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)• Establish Executive relationships across Technology & Business groups, executive sponsorship of programs• Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.• Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers' business and the available cloud services• Deliver on annual bookings targets, negotiating and closing deals structured to align key customer goals and AWS Professional Services business objectives• Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn't necessary.We are open to hiring candidates to work out of one of the following locations:Calgary, AB, CAN | Toronto, ON, CAN | Vancouver, BC, CANPREFERRED QUALIFICATIONS- BA/BS degree- Experience with design of modern, scalable delivery models for technology consulting services (e.g. Agile). - Vertical industry sales and delivery experience of cloud services and solutions. - International consulting or professional services sales and delivery experience with global F500 enterprise customers and partners.- Understanding of cloud computing and data transition challenges.- A partner network for joint pursuit and delivery.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $151,200/year up to $252,500/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/10/2024 10:08 PM