Overview of salaries statistics of the profession "Digital Change Manager in Canada"

Calgary Pride is a not-for-profit organization that has been serving Calgary since 1990 and remains a vital part of the local gender and sexually diverse community, positioning Calgary as a 2SLGBTQ+ destination for both national and international visitors.Our mandate is to advance visibility and inclusion for Calgary's gender and sexually diverse communities; to do this, we endeavour to build strong community partnerships, implement ongoing programs like Reading with Royalty (story-time program for ages 0-12), Queerly Festive (Free holiday dinner & show), Evolve: Pride Amplified (Queer & Trans Youth Fundraiser) and produce Calgary's premier celebration of diversity, Calgary Pride Week, Parade & Festival.Role & ResponsibilitiesThis newly created, paid position will work within a collaborative leadership team, reporting to the Board of Directors. They will be primarily responsible for all the logistical and technical requirements, production elements, and infrastructure associated with the annual Pride Parade & Festival and year round programming.Year round programmingEnsure all major logistical requirements, production elements, and infrastructure are in place for Calgary’s Pride’s annual events and programs, including critical paths, production schedules, and show flows, risk management, accessibility, and environmental plans.Virtual Festival & Parade for 2021Manage the production and execution of online broadcasting including the final product of 5X20 Min “Pride Cast” in August 2021, and 8-10 Hours for Parade day on September 5, 2021Logistical support of artists including show flow development, artist transportation, technical rider advancement, audio/visual coordination, scenic/staging developmentIT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Logistical support for the #OurPride fundraising programming in 2021In person Festival & Parade (anticipated for 2022)Liaising with City of Calgary Departments, agencies and contractors to ensure all necessary documents, permits, licensing and inspections are acquired, in compliance, completed and in place in alignment with all timelines, including road closures, building permits, and site electrical.Specific focus will be given to managing and executing logistical elements of the in-person Parade , in collaboration with the Board of Directors with committees, including application management, float/participant staging plans and community notification plans.Specific focus will be given to managing and executing logistical elements for the in person festival, in collaboration with the operations leadership team and volunteer committees, including site plan development (CAD drafting), contractor and market vendor booking/coordination.Logistical support for liquor service including sales workflows, product selection, ordering, delivery and returns coordination.Logistical support of equipment including POS, cash handling, refrigeration, service, etc.IT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Qualifications Please clearly demonstrate in your application how you meet the following qualifications:Familiarity with Calgary Pride’s mandate and programming.A post-secondary degree, certification or equivalent experience in one or more areas including, Business Administration, Event Production, Communications, Project Management or Technical Production.Film production, and video editing experienceComfort working with streaming platforms and applicable digital studio software (YouTube, Facebook Live, StreamYard, etc.)Possess interpersonal skills required when working with both technical and non-technical personnel at various levels within the organizationFlexible schedule and ability to set hours as neededPossess a passion for the community, and demonstrate an understanding of current challenges and opportunities within gender and sexually diverse communitiesExperience in, or understanding of, including a diversity, equity and inclusion lens into all programming include the annual Pride Festival and Parade.Ability to appreciate unique experiences of queerness, particularly as this relates to intersectional barriers to access and inclusion.Aptitude to critically think, work with complexity, and prioritize changing demands.Calgary Pride is an equal opportunity employer, is strongly committed to diversity, equity, and inclusion, and encourages applications from gender and sexually diverse candidates, racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, and others who may contribute to organizational diversification of ideas.Terms of employment: This position will be on a contract basis for one year (with possibility of extension pending funding), at an average of 37.5 hours/week, and will be allowed some flexibility in work schedule, in consultation with the Board of Directors. In addition, the workload will be variable due to Calgary Pride programming and special initiatives. The successful candidate is expected to manage their time accordingly and take overtime hours as time in lieu at the earliest available opportunity.Submit your application, cover letter and resume no later than Friday April 30, 11:59 p.m. Mountain Time Here: https://bit.ly/3eca30TDO NOT APPLY BY EMAILWe thank those applicants who are interested in this position; however, only those candidates selected for an interview will be contacted.Job Type: Full-timeSalary: $55,000.00 per yearBenefits:Casual dressEmployee assistance programPaid time offWork from homeSchedule:Monday to FridayOvertimeWeekendsWork remotely:YesCOVID-19 precaution(s):Remote interview processSocial distancing guidelines in placeVirtual meetings 

Literacy Coordinator & Digital Literacy InstructorThe AgencyThe Calgary John Howard Society (CJHS) is a charity that reduces crime and makes Calgary communities safer by helping youth and adults make positive changes and move away from criminal behaviour. We do this by addressing the root causes of crime through housing, education, employment programs and support so that individuals have alternatives to breaking the law. CJHS is committed to restorative justice and an organizational environment that recognizes the dignity and worth of each person. CJHS values diversity and inclusion and welcomes qualified applicants from all walks of life.The ProgramThe Literacy and Learning Program is delivered at various sites for adult foundational learners who wish to improve their literacy skills in the areas of reading, writing, basic computers, skills for learning and/or to accomplish specific learning goals. Targeted learners are adult men and women who face social and economic barriers and who have had, or are at risk of, criminal justice system involvement. The program’s purpose is to increase literacy skills and prepare individuals for further learning opportunities by increasing confidence and motivation to learn. Currently, services are being provided safely in person and online.   The Position Located at the CJHS main office, the Literacy Coordinator will oversee all aspects of service delivery within the Literacy and Learning Program and will work in a collaborative and integrated way with the Literacy and Adult Services Teams, the wider agency, and the community to ensure individuals have access to literacy services. The Coordinator will also work directly with adult learners, with a significant portion of instruction dedicated to group learning opportunities in digital literacy (essential software use, email and Internet basics, file management, foundational computing concepts); the Coordinator will also provide literacy tutoring to individual foundational learners. The Coordinator will conduct client interviews and assessments; complete required documentation; update digital literacy programming as needed; coordinate and conduct data collection, evaluation, outcomes reporting and adhere to agency and funder reporting requirements. Responsibilities will also include training and supporting other literacy staff; building supportive community relationships and partnerships; assisting with program marketing to external agencies and Indigenous populations; training and mentoring volunteers; and adjusting program services to best meet learner needs. The position requires 37.5 hours per week which includes instructional prep time. The Literacy Coordinator & Digital Literacy Instructor will have significant experience teaching adult foundational learners and facilitating through a learner-centered, trauma-informed lens, as well as a penchant for broad thinking and creativity to ensure effective literacy programming. They will have proficient computer skills, excellent interpersonal, communication, organizational, and case management skills. Familiarity with online instruction and experience working with marginalized populations will be considered assets, as will certification in Suicide Awareness (ASIST), Crisis Management, First Aid/CPR training, and the Brain Story. A current criminal record check (CPIC) is also required (within past three months). Applications will be accepted until a suitable candidate is foundPlease submit cover letter and resume to:Sandy Sobkowich, Community Services Manager[email protected] The Calgary John Howard Society thanks all applicants; however, only thoseconsidered for an interview will be contacted.

Requisition ID: 344123 Position Number: 20060796, 20060797, 20060798, 20060799, 20060800 Posting End Date: Open until filled Site: Shared Health Work Location: Various locations across Manitoba Department / Unit: Digital Process Management 1 Job Stream: Non-Clinical Union: Exempt Anticipated Start Date: ASAP FTE: 1.00 Anticipated Shift: Days Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Various locations across Manitoba! Are you experienced in developing and managing relationships with customer organizations to deliver and enhance digital systems, services, and technology solutions in a shared services environment? Shared Health (sharedhealthmb.ca) has an opportunity for up to five Digital Relationship Managers to work at and with the following Service Delivery Organizations (SDOs) and their partner organizations within the Manitoba health system: CancerCare Manitoba (CCMB) Interlake Eastern Regional Health Authority (IERHA) Northern Health Region (NHR) Prairie Mountain Health (PMH) Shared Health Southern Health - Santé Sud (SH-SS) Winnipeg Regional Health Authority (WRHA) The Digital Relationship Manager will act as Digital Shared Services main point of contact and strategic partner for the customer to help ensure an understanding of the SDO’s environment and needs, as well as allowing the SDOs to work more closely and collaboratively with DSS as trusted partners to achieve better health outcomes for the citizens of Manitoba. The position will be located within an SDO’s catchment area. The work requires regular visits to client sites throughout Manitoba and a flexible approach to working from home and in the office to meet client expectations and deliver on or exceed customer service commitments. Experience 5 years of work experience in a similar business relationship management role in an organization with complex governance models to apply strategic intentions to tactical issues and support human change management efforts, ideally in the digital field in a health services organization and/or in the health services system in Manitoba Experience working as a business relationship manager, solution/business or data analyst, with project management approaches and methodologies, with IT Service Management (ITSM), clinical systems, and/or Enterprise Resource Planning (ERP) systems are assets Education (Degree/Diploma/Certificate) A post-secondary degree in a relevant business, technology, or health related field from an accredited education institution. An equivalent combination of education and experience may be considered Project Management certifications (e.g. PMP or equivalent) and IT Services Management Certifications would be an asset (e.g. ITIL 4: Foundation, and/or Direct, Plan and Improve and/or Digital and IT Strategy) would be assets Qualifications and Skills As a Digital Relationship Manager, you will be customer service-focused and will foster strong relationships between the SDOs and Digital Shared Services by understanding SDO needs and supporting the strategic alignment of Digital Shared Services to enhance health-care services for Manitobans. The ideal candidate will live in the SDO catchment area, have exemplary communication and interpersonal skills, and have demonstrated experience in: Collaborating with senior leaders across the Manitoba health system Developing and managing business relationships with customers in a Digital/Healthcare environment Maintaining and improving on customer service/experience leveraging customer feedback and Key Performance Indicator (KPI) reporting Expertly navigating customer escalations Participating and facilitating strategic planning activites The LEADS Framework (cchl-ccls.ca) adopted by the provincial health system in Manitoba and the Skills for Success - Canada.ca framework illustrate the capabilities and skills required in this position. Physical Requirements Must be able to work safely in a typical computerized office environment with frequent meetings, and to lift and carry items of up to approximately 10 kg Interruptions to respond to questions from executives, and partner organizations are common; dedicated and focused time for planning and concentration can be scheduled Must have a valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province; must be available in-person at assigned SDO site(s) the majority of the time (preference will be given to those living in/prepare to live in the SDOs region) We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Our valued public sector client is seeking a Senior Change Manager to support an Ongoing IM/IT Modernization Initiative Tasks (Including but not limited to): Measuring and monitoring established parameters to assess change management plan progress Developing and maintaining specific change management plans with respect to training and orientation of staff and employees for each major change to Projects Reporting on the early adoption, effective utilization, and proficiency to new change initiatives for impacted Stakeholders, business units, and team members; Providing support for the assessment of change impact and requirements Creating presentations, presenting to various Stakeholders, and facilitating meetings and discussions Communicating deviations in performance from established change standards and executing pre-defined strategies for corrective actions; Establishing and maintaining engagement with specialists from the human resources, training and communication groups to ensure a smooth transition to change and organization-wide successful implementation of change initiatives Providing implementation support for management and steering committee(s), including logistical support and facilitation of meetings or workshops; Documenting Stakeholder needs and conducting Stakeholder analysis to identify communication requirements and appropriate governance; Transferring functional and technical knowledge to the Project team and client staff through individual and group training, demonstrations, written instructions and documents on an ongoing basis throughout the life of the Project; Developing a variety of change management documents, including Stakeholder analysis Apply

Our valued public sector Client is looking, a Senior Secret cleared Change Manager with experience in developing and implementing engagement, training, and organization alignment activities for a large business improvement initiative . The Public sector client is looking to align their Program of Change initiative with the International Service Delivery Transformation initiative, to create synergy between the two initiatives as they share the same pool of rotational staff. They plan to Strengthen client relationships and enhance service excellence culture leveraging digital practices and innovations. Improved Client services: service agreements, service standards, client satisfaction, client engagement, service culture, innovative service offerings. Tasks, But not limited to Develop and implement an effective engagement and communication strategy and related engagement activities and communications collateral; Identify expected and potential points of organizational resistance and develop counter strategies to reduce resistance, address doubts and uncertainty and foster a positive acceptance of change; Identify individual and organization unit performance management criteria, strategies and metrics related to the Service Desk and service support operations; Responsible for leading other functional staff to define business strategy and processes in support of transformation and change management activities; Develop training and performance support strategies to address gaps in skills and competencies and support the expected improved Service Desk and service support operational performance; Analysis and development of business architecture requirements design, process development, process mapping and training; Conduct readiness and impact assessments, oversee the creation of specific organizational change and stakeholder engagement strategies and plans with respect to training and orientation of employees for each major change impact; Oversee the development of detailed work plans based on the change agenda and how the various changes will need to be implemented; Provide direction and advise on the design and development of all change deliverables, including but not limited to; change impact assessments; change readiness, acceptance, and adoption measurement tools; training and learning materials; questionnaires; presentations and communications collateral; Must have: Secret Level Clearance (Level 2) 10 years as a Change Manager IM/IT related certification in either Service Management (e.g. ITIL) or Project Management (e.g.PMP). University Degree or College Diploma Nice to Have: 7+ years completing change management services for IT Service Management project 7+ years leading change management plans and strategic initiatives for large public sector organizations. Apply

Way Financial Inc. serves as a platform to support driven entrepreneurs in building their company and business in the financial services industry. From the start of their professional career in helping clients understand the merits of financial planning, to their incorporation and branding development, business-minded financial advisors are guided by the Way Platform in areas of industry and product knowledge, compliance, operational strategies and many more. One especially attractive component of the Platform is its ability to help its members connect to other professionals in the industry, those outside the industry and clients of various backgrounds so as to provide an enduring stream of revenue for those connected. We are looking for a driven Marketing Manager who can take ownership, thick critically, and has experience marketing products and services to drive growth and retention. Succeeding in this role will mean understanding our business, our members, the ideal marketing mix, and our brand while continuously evolving our strategy and tactics.Principal responsibilities include but are not limited to:-Understand and promote the Way Financial’s values and deliverables to internal advisors, while helping them generate more business volume and connect external advisors to join the Company, so as to realize corporate targets;-Understand and promote the Way Financial’s values and deliverables to external advisors, while attracting them to join the Company, so as to realize corporate targets;-Communicate with and assist advisors on their operational challenges, while furthering their relation with the Company;-Define and prioritize strategies to meet customer needs and achieve the market area and Way Financial’s corporate missions;-Promote a culture of high performance and continuous improvement that values learning and a commitment to quality to strengthen Way Financial’s brand;-Monitor performance and development goals, assign accountabilities, set objectives, establish priorities to manage and improve marketing operations;-Plan, coordinate, and execute the annual budget process; control financial budget for marketing;-Keep up-to date knowledge about economic environment, adjust marketing investment orientation, promotional financial products & services and promotional activities according to policies and market changes;-Designing, planning, managing and optimizing integrated digital campaigns across multiple channels to generate pipeline;-Monitor and reporting online campaign performance with granular tracking across relevant KPIs, including but not limited to impressions, clicks, web visitors, video views, collateral downloads, leads, initial sales conversations, and revenue;-Create impactful nurture programs to improve conversation rates from lead to opportunities-Work closely with the President and various stakeholders to articulate ideas and concepts;-Working both independently and with the team, relying on strong influencing skills to achieve results;-Generate and review reports, interpret data and identifying trends that will assist in further targeting appropriate go-to-market activities;-Utilize corporate systems and processes to efficiently and effectively undertake the above responsibilities;-Perform other duties as required by Management.Job Requirements:-A university degree in business administration or in a related field with a specialization in sales or marketing-At least 5 years of professional experience in Marketing-Superior knowledge of Marketing delivery and all elements of the marketing mix-Superior digital marketing skills in order to optimize always on digital marketing programs-Superior knowledge of strategic business drivers and how these translate into marketing strategy-Ability to bring new innovative marketing approaches to life and constantly evolve best practice-A dynamic communicator with great interpersonal and communication skills-Strong skills in quantitative analysis to aid in decision making-Strong skills influencing, and leading/facilitating group interactions-Personable, collaborative relationship builder-Energetic, enthusiastic and innovative-Willingness to work some evenings, weekends and on holidaysTo apply please submit your resume detailing your relevant experience and qualifications to

In a context of rapid organizational growth, where opportunities abound for people who love to build and collaborate, this is an opportunity to be a key player in shaping and managing the digital experience for 67,000 employees worldwide. Reporting to the Director, Global Digital Experience, you will be responsible for the employee digital experience. As the owner of this digital experience, you will collaborate with cross-functional teams at the global and regional levels, including Communications, Information Technology, among other functions. This position does not include personnel management and is based in the heart of Montreal as a hybrid position, three days per week. RESPONSIBILITIES You will be responsible for the roadmap and execution. You are a master communicator, able to share a vision and present ideas to all levels of the organization. You collaborate as easily with technical people, as you do with creative ones. You know how to use problem-solving, project management and soft skills to successfully implement digital projects. More specifically, in this role, success will be achieved through: Continuous improvement of our internal digital experience for employees: Take an active role in seeking feedback from employees and stakeholders, identifying areas of improvement, and implementing enhancements over time. Stay updated with industry trends and best practices to ensure the site remains relevant and valuable. Advocate for the employee to ensure a user centric approach. Manage the features backlog and prioritize configurations and development that will add maximum value to employees. Governance and promotion of best practices for long-term scalability of WSP's digital experience: Establish and enforce governance policies. This includes defining guidelines for content management, publication, and access permissions. Promote best practices among content editors though communities of practice, stakeholder meetings and collaboration with our peers in internal communications. Collaborate with subject matter specialists to address any areas of training and support required for the internal communication teams. Build relationships with key stakeholders to help champion best practices. A positive user experience for employees: Ensure the site's structure, navigation, and layout to make it intuitive and user-friendly. Oversee overall content strategy, design and writing standards for optimizing engagement, the search experience and accessibility. Facilitate the use of tools and features that enable employees to be more engaged and productive. Collaborate with team members to conduct user testing on a regular basis and gather feedback to improve the site's usability. Key insights to monitor and inform WSP's intranet evolution: Gather analytics and reports on site usage, engagement, and feedback to help assess effectiveness and make informed decisions for improvements. Overseeing technical aspects of the intranet through collaboration with WSP's IT colleagues and platform provider: Work closely with IT and platform provider to address any technical issues or enhancements needed for the site. Ensure to understand the impacts of technical issues and decisions on the overall strategy and ultimately employee experience. EXPERIENCE AND SKILLS 5 to 7 years of experience in managing large web-based and digital projects, preferably in an international setting Experience in managing and implementing intranets, preferably in a large professional services firm, is an asset Displays in-depth knowledge and understanding of Usability, User Experience, and information architecture, including a high-level of comfort with web-based technologies Strong understanding of Content Management Systems (CMS) Knowledge of SharePoint and Microsoft Active Directory is an asset Project Management experience is an asset Client-oriented, agile and solutions focused Pioneer profile, comfortable in a fast-paced role, proven ability to perform in a constantly changing environment. Strong leadership skills and business acumen with a proven ability to influence and effect change in an organisation Motivated by teamwork, collaboration, and the achievement of concrete results Strong written and verbal communication skills Diploma in Communications, Digital Marketing/ Media, IT or any related field WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Job Type:Permanent Reference code:124748 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Halifax, NS; Laval, QC; Montreal, QC; Ottawa, ON; Quebec City, QC; Vancouver, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems. Experience MyFlex and an agile work environment where work is what you do not where you do it. What will your typical day look like? As a Manager or as a Senior Manager you will: • Actively work with new and existing clients and become a trusted advisor on ServiceNow IRM • Lead and manage project teams to deliver end to end IRM projects, ensuring required levels of excellence and alignment with Deloitte's methodology • Lead proposal development, new services and solutions design and development, and thought leadership initiatives • Collaborate with colleagues and strategic third parties to develop and implement existing and new market propositions • Deliver program activities including project financial management, release management, handling change requirements, stakeholder management, resource management, steering committee reporting, testing and delivery of end-user training programs • Manage and communicate effectively to the client and provide insight to the business challenge • Analyze and diagnose client business issues to develop and recommend creative solutions • Review and ensure project and internal documentation meet Deloitte's quality standards • Manage a diverse team of talented consultants while coaching them to their highest potentialAbout the team Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. Our Risk Advisory business is expanding as we increasingly are asked to help organizations adapt and respond to new risks and take advantage of new opportunities presented by digital technology and the internet. Within our Risk Advisory's ServiceNow team we have a pool of dedicated ServiceNow profesionnals with expertise in the design and implementation of IRM (integrated risk management), VRM (vendor Risk Management), SecOps (Security Operations) and other risk/security modules of ServiceNow. We design, implement and provide advisory services over numerous risk and regulatory domain areas and are seeking to grow the team within the marketplace. As part of the role, you are expected to collaborate and lead a team of professionals to deliver high quality technology solutions with a specific focus on ServiceNow Risk and Security solutions (i.e .IRM/VRM, SecOps + others) to clients. At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we can offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let's talk about you To qualify for the role you must have: • 8+ years of experience as a business and or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager with ServiceNow, Archer, of another leading IRM/GRC solution. • A great understanding and deep knowledge of implementing technology or ServiceNow IRM solution, and familiarity with integrations within ServiceNow or other 3rd party application. • Accountable for deliverables by leading client engagements and teams to successful outcomes with a focus on supporting your team, client needs. • Demonstrate strong connections in the market to establish a thrive the ServiceNow IRM practice. • Worked across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems. • Support client pursuits business development efforts including preparing proposals and leading presentations to senior executives • Built long-term business relationships with senior client personnel and executives through engagements and networking in professional organizations. • Worked with senior the firm leaders to understand, enhance and integrate service offerings across the service line. • Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement. • Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery teamTotal RewardsThe salary range for this position is $104,000 - $173,000 for a Manager and $125,000 - $231,000 for a Senior Manager and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Developer, Risk Management, Law, Equity, Quality, Technology, Finance, Legal

Complete all project start up documentation and follow project start up proceduresResponsible for project safetyScheduleQuality ControlDaily communication with site personalWork with the estimating department on projectComplete warranty work and Close Out/Deficiency with Project CoordinatorPerform budget and estimate for project including design build, construction management, cost plus and other projects not considered typical tendered projectsForecast and work collaboratively with construction leadership to implement necessary changes to improve project performanceMaintain relationship with client and communication on project progression, making necessary changes to comply with client needs under contractual obligationsMPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsMPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants5+ years experience as a Project Manager in ICI constructionNeeds to travel to site at least once a weekPossess a driver's license in good standingKnowledge of construction terms, processes and methodsHave excellent time management skills and be responsible for several projects at one timeHave a complete understanding and ability to read and implement project drawings and specificationsShow competence with various Project Management software programs and MS Office productsShow competence, resistance and professionalism with conflict resolution

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity The Manager - Data and Analytics is a process SME role is to lead the business-as-usual support and operations of the global People Identity Management System and work and effectively contribute to the cross-business and cross-product data and reporting-related projects and initiatives in Global People. What you will do Serving a product SME for the global people identity management system and leading the day-to-day support and operations of the service working closely with the off-shore support team. Engaging with Member Firms and global stakeholders for product and service feedback, change requests, issue resolution, etc Advising and supporting the Digital HR Data Lead and the Data Working Group on technology solutions to inform and support the development of global strategies, policies and processes for the effective data-driven development of people across KPMG Translating business processes and requirements into appropriate technology solutions to enable and support the deployment and adoption of agreed global policies and processes Working closely with the Digital HR Data Lead and Global Head of People Technology Support Services, ITSG, and Global Data Office on the data and analytics projects aimed to deliver the consistent and coherent data management and insights solution across solutions and products Stakeholder engagement & management across the network to promote awareness of Global Technologies; and promote consistency of adoption and usage Assure compliance for Data and Analytics technologies in regard to internal procurement policies; and required information security and data protection rules and regulations What you bring to the role Bachelor's degree and/or equivalent work experience Strong knowledge and experience of implementing data-driven HR and Identity business operations and processes Proven experience in delivering effective outcomes through others, and working within a matrix organization Ability to work across cultures and build strong relationships Comfortable with complexity and finding a new path or solution coupled with strong business acumen Proven experience in the use of data and analytics to resolve issues and identify and develop service improvements and enhancements Proven problem-solving skills; ability to drive through to solution in circumstances of complexity and ambiguity Ability to deliver under difficult conditions and demonstrated balanced judgment under pressure Strong business integrity and ability to hold sensitive information in confidence Knowledge and experience of project methodologies and standards, in particular for development and implementation of Cloud technologies Strong Business Analysis skills & experience Strong enterprise data management and analysis knowledge (data architecture, data flows, data transformation, etc.) Strong enterprise identity management knowledge (Identity Governance, Identity Management, Azure Active Directory, etc.) SQL, Excel, Python (Pandas or equivalent for concepting, no actual development), Data Architecture Diagrams (UML, Visio). Keys to your success KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

WSP Global is currently seeking a Manager, Global Digital Marketing Automation to join our Global digital experience team. Reporting to the Director, Global Digital Experience the successful will act as the product champion for digital marketing automation in the organization. In a fast-paced organizational context, where creativity, innovation and collaboration thrive, you will play a central role in implementing a new digital marketing automation platform - helping to define and prioritize use cases, participating in the RFI/RFP process, roadmap management, best practices, and governance within our global and regional marketing teams. This position does not include personnel management, is based in the heart of Montreal as a hybrid position. RESPONSIBILITIES Successful implementation of our digital marketing platform. Help to select and implement a digital marketing automation platform fit-for-purpose, but also future proof for our growth. Work closely with digital and technical teams to have connected and bi-directional data between WSP.com and our customer relationship management (sales) platform. Expertise put into practice. Collaborate with Global and Regional marketing teams to achieve their marketing automation / account-based marketing goals. Support marketing operations initiatives such as how to manage the lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleansing. Develop segmentation, testing, and deployment strategies, and continually evaluate these for improvements. Plan and perform A/B testing to improve conversion rates, ROI, and sales growth. Supervise and optimize web site personalization and-or email marketing journeys and/or other database marketing efforts, continuously testing and refining lead nurturing strategies. Work with the subject matter expert in analytics, help to analyze, monitor, and report on KPIs related to marketing automation journeys and email campaign performance. Stay up to date with emerging marketing technologies, tools, and trends, and make recommendations for their integration into our marketing strategies to enhance overall performance and effectiveness. Governance. Act as the champion fostering change and adoption. Provide status updates to stakeholders. Train and support global and regional teams on digital marketing automation tools and processes. Develop governance and best practice methods to ensure the successful delivery of marketing automation campaigns. Manage marketing automation efforts and processes to optimize efforts between global and regional marketing teams. WE'D LOVE TO HEAR FROM YOU IF YOU HAVE 5 years experience in marketing automation, preferably from a B2B environment. Expert Knowledge in Enterprise-level Digital Marketing Platforms (such as Salesforce Marketing Cloud, Oracle Eloqua, Adobe Marketo, etc.) A deep understanding of digital marketing strategies and tactics. Knowledge of digital marketing systems and integrations. Understanding on how to generate customer acquisition, upsell, and account-based marketing. Well-versed in what KPIs that matter up and down the funnel. Strong project management and organizational skills. Creativity and innovation in campaign design and execution. Analytical mindset and data-driven decision-making. Excellent communication and collaboration skills. Detail-oriented and process-driven. Adaptable and capable of managing multiple projects simultaneously. Problem-solver. Curious. Bilingual. Diploma in Communications, Digital Marketing/ Media, IT or any related field Certification in marketing automation platforms is preferred. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Application Deadline: 04/14/2024Address:33 Dundas Street WestWe're focused on building solutions that help our customers make real financial progress with differentiated products, services, offers and experiences and you could be part of it. Drawing from a foundational understanding of customer behaviour and expectations, you will help design, develop, and launch new products and services that deliver leading experiences for our customers and in turn, new revenue for the business. As Manager, Everyday Banking Program Delivery, you will bring a diverse set of solutions to market by leading the end-to-end build in collaboration with a broad cross-functional team. Key Accountabilities:Banking and Product Domain Expertise Understands 'multi-channel' retail banking and how products present opportunities to transform (e.g., industry, customer expectations, regulatory shifts, technology shifts, competitor shifts)Participates in and evaluates customer / consumer insights and channel information, market research and competitive analysis associated with assigned programs, products/servicesRecommends self serve and assisted channel solutions for a portfolio of banking products based on analysis of opportunities, issues and implications for the businessDesigns, develops, and launches new or enhanced products and services end to end through the program delivery lifecycleCustomer Experience (Multi-channel) Leverages a deep understanding of the customer to drive problem definition spaceUnderstands principles of design thinking and how to interpret qualitative and quantitative feedback and how it informs designUses data and design principles within a design system frameworkPrioritizes according to customer needs in design solutionsStrategic Planning Assists in the development of strategic plansIdentifies emerging issues and trends to support decision-makingAble to define goals, the path to achieve goals and the trade-offs implied by those choicesForesees the long-range consequences or implications of different optionsGrooms a 'backlog' with the strategy in mind; can connect work to the broader strategic priorities of the company (LOB strategies; channel strategies)Ability to explain a 'backlog' within a strategic framework; able to defend choices and explain whyTechnical System Depth / Expertise Provides recommendations on products in the context of the delivery lifecycle (e.g., SDLC)Maintains current knowledge of core product systems and enabling technology architecture, including market trends and the evolution of technologyHas a working understanding of the solution design and internal system constraintsProvides specialized consulting, analytical and some technical supportLeading Cross-Functional Teams Able to lead through influence in partnership with stakeholders to drive an outcomeAble to mobilize a team through empowermentBrings a track record of delivery of high-impact product / service experiencesManages vendor relationships and external partnershipsData Driven Decision-Making Monitors key product performance and growth metrics to identify trends and potential actionsUses data to drive prioritization / 'backlog' decisions and able to articulate value to customer and the BankBreaks down strategic problems, and analyses data and information to provide customer experience insights and recommendationsInforms business cases and assists with strategic roadmaps for banking products and services, including project and budget approvalsStakeholder Management Delivers clear, effective communication and takes responsibility for understanding othersFosters co-operation, collaboration, and communication to facilitate consensus and accomplish tasksWorks with partners to smoothly manage and sustain change as new solutions are deliveredRisk Management Able to effectively partner with Corporate Support Areas to effectively manage risk in Waterfall and Agile frameworksChallenges assumptions in risk decisions and ways of workingHelps to define and ensure risk management controls and processes are implementedLeads the definition and implementation of solution requirements to ensure they accurately reflect business requirements and systems functionalityQualifications:Knowledge Prior experience developing and delivering high-impact product / service experiencesPrior business and product management experience including product design, profit/loss, functionality, industry and regulatory requirementsIn-depth retail banking environmental awareness / understanding with a multi-channel lens, particularly digital & emergingUnderstanding of core product systems and enabling technology architecture; the evolution of technology Understanding of principles of design thinking and how to interpret qualitative and quantitative feedback and how it informs design Analytical and financial acumen to develop fact-based business cases and inform decision makingExperience leading and delivering complex projects within tight timelines using both waterfall and agile frameworksStrong external focus with ability to synthesize trends and keep pace in highly changing retail banking businessSkills Strong collaborator who is not afraid to speak up Exceptional communications skills - both written and verbal Drives results Customer-first mindset Ability to influence without direct authority Comfortable with ambiguity Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/18/2024Address:33 Dundas Street WestSupport for Open Banking and Innovation Are you interested in shaping the future of an industry?Are you also interested in leading an award winning internal innovation program? If this excites you, then keep reading!We are looking for a leader to support the design and delivery of customer digital experiences for a designated portfolio (Open Banking) reporting into the Director of Open Banking and Innovation. This person will ensure the customer is at the center of plans, designs and development that digitally enables customers. Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks.Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product.Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.Establishes the go-to-market, pricing and positioning strategies.Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.Identifies and analyzes market trends to update and improve product usabilityEnsures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications: Intermediate level of proficiency: Marketing Analysis.Creative thinking. Advanced level of proficiency: Process Improvement and optimization.Business Strategy.Research and information synthesis.Business Operations.Financial & Risk Management.Product Management.Learning Agility.Customer centricity.Collaboration.Product Development.Product Value Proposition and Go-to-Market Assets Definition, Design and Development.Technology Business Requirements. Definition, Analysis and Mapping.Product Lifecycle Management (Using Agile Methodologies).Complex Problem Solving.Verbal & written communication skills.Analytical and problem solving skills.Influence skills.Collaboration & team skills; with a focus on cross-group collaboration.Able to manage ambiguity.Data driven decision making.Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experienceSeasoned professional with a combination of education, experience and industry knowledge.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/24/2024Address:250 Yonge StreetRole Mandate: The Digital Product Manager will support the design and delivery of digital experiences for a designated portfolio specific to the needs of commercial banking customers. They will aim to ensure the customer is at the center of plans, designs and development that digitally enables customers. Leverages customer insights to drive the overall customer experience definition and prioritization that enables a focus on what matters most to our customers. Provides product and process expertise to manage the business and people impacts of work. Works across functions, bringing together stakeholders to integrate technology across multiple channels, business groups, geographies and customer segments and ensure alignment with business goals.Role Responsibilities Include (but are not limited to):Develop and manage a multi-year vision, strategy, and roadmap for a designated portfolio by prioritizing customer feedback and data-driven insights; identifies emerging issues and trends to inform decision-makingMonitors and prioritizes issues related to customer experience, process performance and other key metrics for the portfolio; leads the resolution of issues where requiredMakes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Work in cross-functional teams to lead digital initiatives from conception to launch by clearly communicating business requirements, partnering with technology partners on the solution build, and supporting change management and preparing the right collateral for a successful product launchDeliver key initiatives in alignment with the roadmap, defining clear outcomes and goals for each initiative with associated KPIs/Metrics to ensure success and alignment with the overall vision and strategy.Help determine business priorities and best sequence for execution of business/group strategyAnalyze customer data and information to provide insights and recommendations to drive adoption, reduce friction or solve meaningful problems encountered by our customersMonitor and track customer experience, process performance and other metrics; addresses any issues and incorporate enhancements feedback into agile team's backlogOwn the requirements/user stories/product needs backlogs and prioritization process in an Agile operating modelBuild change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiativesApplies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Builds effective relationships with internal/external stakeholders including third party suppliers, and collaborates with internal and external stakeholders in order to deliver against business objectives.Broader work or accountabilities may be assigned as neededMust-Have Skills:Typically, between 5-7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experiencePassion for discovering emerging technologies and innovative approaches to solve complex and non-routine problems, including exploring AI applicationsExpertise in designing digital experiences for B2B customers (SMB / Mid-market / Corporate Customers) - especially in at least one of the following areas: onboarding, servicing (live / virtual agents), payment issuance and acceptance, account management etc.A high level of curiosity, comfort with ambiguity and willingness to challenge the status quoGo-getter spirit, strong sense of ownership and eager to get things doneA track record of building and deploying digital initiatives across mobile, tablet & desktop within the financial services industryAbility to translate strategy, market trends, and customer needs into requirements and integrated, deployable feature sets.Knowledge of digital technology user interfaces, UX design practices, usability testing and digital analyticsExperience leading Agile teams and/or working in cross-functional teams.Nice to Have - Service Now ExperienceVerbal & written communication and presentation skills; ability to tell the art of the possible - In-depth / ExpertCollaboration & team skills; negotiating with tech and partner product teams to get things done - In-depth / ExpertAnalytical and problem-solving skills; creativity and ability to think outside the box - In-depth / ExpertData driven decision making; decisiveness over analysis paralysis - In-depth / ExpertGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Corporate Rooms TrainingAs our brand expands, the need to strengthen structural foundations and guidance across all sectors becomes increasingly critical. Rising turnover rates, a lack of institutional knowledge, inconsistent systems, and upcoming property openings underscore the importance of a skilled, Manager, Corporate Rooms Training.This role is pivotal in establishing solid foundations within the division, bridging critical technical gaps, and delivering hands-on functional training across various aspects of the Rooms Division. The Manager, Corporate Rooms Training must possess comprehensive knowledge and experience in Housekeeping and Front Office operations. This position will play a vital role in ensuring our teams are equipped to provide exceptional guest experiences while maximizing operational efficiencies.Reporting directly to the Senior Director Operations, Rooms, this individual will collaborate closely with the Manager, Corporate Rooms Operations as well as Senior Directors of Housekeeping, Rooms Leads and Regional Rooms Councils. The Manager, Corporate Rooms Training will work with Learning & Development personnel to spearhead tailored training programs for our global Rooms Teams, covering Front Office, Core/PBX, Guest Services, Kids for All Seasons, Concierge, Guest Experience, Housekeeping, and Laundry.The ability to provide hands-on training and support at both operating properties and during openings is crucial.What You'll Be Doing: Collaborate with Manager, Corporate Rooms Operations and Senior Director of Rooms to understand the training needs and tools required at the properties globally within the Rooms Division.Design and deliver hands-on functional training across all Rooms Division areas in collaboration with Global Learning and Development.Dedicated functional training role creates custom functional training content & programming over and above brand-wide content, including functional onboarding, training and change management for function-specific implementations, and functional skill-based training.Provide specialized training in housekeeping and laundry to address critical skill gaps and operational challenges.Conduct training sessions on Rooms Division systems to ensure staff proficiency.Partner with Senior Directors of Housekeeping and Rooms Leads to identify training needs and enhance operational effectiveness.Travel to properties for on-site training, pre-openings, openings, regional conferences, and vendor collaboration.Coordinate with Global Learning and cross-functional teams to align training initiatives with organizational objectives.Evaluate training programs continuously and implement improvements as needed.Ability to create, modify and revise policies and procedures within the Rooms Division areas in support of training.What You Bring: Bachelor's degree in education or equivalent field/experience.5+ years of Rooms Division experience in the global hospitality industry, with a focus on housekeeping operations.5+ years of experience designing, delivering, and implementing technical training. Hospitality/service industry experience preferred.Proven track record in developing and delivering hands-on technical training programs preferably in both digital and tactical formats.Has previously assisted with mass trainings and project rollouts.Has some working knowledge of hospitality and service.Excellent communication and presentation skills, with the ability to effectively explain complex concepts to diverse audiences.Proficiency in Microsoft Office 365 (Teams, OneDrive, SharePoint, Word, PowerPoint, Excel)Knowledge of e-learning platforms and other digital training tools.Knowledge of CX Platforms (Medallia)Quality Assurance Partners (LQA, Forbes, Coyle)Willingness to learn and stay updated on emerging trends and innovations in training methodology.Strong understanding of Rooms Division systems and processes.Ability to collaborate effectively across departments and regions.Strong decision-making skillsPromotes and integrates continuous learning initiatives.Promotes strong team relationships and trust.Develops training standards for effective & timely delivery.Encourages sharing of innovative ideas inside and outside the organization.Willingness to travel extensively and work flexible hours.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/28/2024 09:58 AM

Application Deadline: 04/24/2024 Address: 250 Yonge Street Job Family Group: Customer Solutions Role Mandate: The Digital Product Manager will support the design and delivery of digital experiences for a designated portfolio specific to the needs of commercial banking customers. They will aim to ensure the customer is at the center of plans, designs and development that digitally enables customers. Leverages customer insights to drive the overall customer experience definition and prioritization that enables a focus on what matters most to our customers. Provides product and process expertise to manage the business and people impacts of work. Works across functions, bringing together stakeholders to integrate technology across multiple channels, business groups, geographies and customer segments and ensure alignment with business goals. Role Responsibilities Include (but are not limited to): Develop and manage a multi-year vision, strategy, and roadmap for a designated portfolio by prioritizing customer feedback and data-driven insights; identifies emerging issues and trends to inform decision-making Monitors and prioritizes issues related to customer experience, process performance and other key metrics for the portfolio; leads the resolution of issues where required Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Work in cross-functional teams to lead digital initiatives from conception to launch by clearly communicating business requirements, partnering with technology partners on the solution build, and supporting change management and preparing the right collateral for a successful product launch Deliver key initiatives in alignment with the roadmap, defining clear outcomes and goals for each initiative with associated KPIs/Metrics to ensure success and alignment with the overall vision and strategy. Help determine business priorities and best sequence for execution of business/group strategy Analyze customer data and information to provide insights and recommendations to drive adoption, reduce friction or solve meaningful problems encountered by our customers Monitor and track customer experience, process performance and other metrics; addresses any issues and incorporate enhancements feedback into agile teams backlog Own the requirements/user stories/product needs backlogs and prioritization process in an Agile operating model Build change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Builds effective relationships with internal/external stakeholders including third party suppliers, and collaborates with internal and external stakeholders in order to deliver against business objectives. Broader work or accountabilities may be assigned as needed Must-Have Skills: Typically, between 5-7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience Passion for discovering emerging technologies and innovative approaches to solve complex and non-routine problems, including exploring AI applications Expertise in designing digital experiences for B2B customers (SMB / Mid-market / Corporate Customers) - especially in at least one of the following areas: onboarding, servicing (live / virtual agents), payment issuance and acceptance, account management etc. A high level of curiosity, comfort with ambiguity and willingness to challenge the status quo Go-getter spirit, strong sense of ownership and eager to get things done A track record of building and deploying digital initiatives across mobile, tablet & desktop within the financial services industry Ability to translate strategy, market trends, and customer needs into requirements and integrated, deployable feature sets. Knowledge of digital technology user interfaces, UX design practices, usability testing and digital analytics Experience leading Agile teams and/or working in cross-functional teams. Nice to Have - Service Now Experience Verbal & written communication and presentation skills; ability to tell the art of the possible In-depth / Expert Collaboration & team skills; negotiating with tech and partner product teams to get things done In-depth / Expert Analytical and problem-solving skills; creativity and ability to think outside the box In-depth / Expert Data driven decision making; decisiveness over analysis paralysis In-depth / Expert Compensation and Benefits: $74,800.00 - $138,600.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Change ManagerLine of Business: Digital & EnablementDuration: 12 monthsRemote/Hybrid: Hybrid // Wednesday core day // 1 Friday a monthOffice Location: 81 Bay 18th Floor Responsibilities:The Digital Adoption & Enablement Consultant is accountable for supporting leadership in the planning, coordination, assessment, development and implementation of key internal initiatives, including the delivery and support of digital and enablement projects, to frontline teams, management and designated internal partners; focused on digital client experience and digital adoption. The role will support and execute on initiatives and provide insights to the digital and enablement project teams in achieving improvements in their overall business processes, client experience and operating efficiency to support and realize the benefits of our digital platform investments. The incumbent will assist in the identification of problems/resolutions, assessment of impact, effectiveness and feasibility of proposed changes, preparation of recommendations and communication for internal audiences at various levels. The scope may include working with multi-functional teams to assist in developing insights, executing and completing selected short or medium term plans (60d / 90d / 180d plus), digital and enablement adoption and communication plans focused on best practice deployment, process, policy and/or procedure changes to support enhanced service and sales across the client and employee experience. The role will work with people at all levels in the organization from senior business-unit leaders and corporate management through channel levels. Expectations would include a hands-on teamwork approach to solving problems, planning, managing change and people related to all aspects of business improvement initiatives.• Support and/or lead projects or small to large work packages that deliver new or improvements to digital and enablement capabilities, operational efficiency, client and employee experience and/or digital adoption growth • Maintain or Enhance strategic partnerships with Front-line, Risk, Product, Sales Effectiveness and other business partners; maintain regular contact to determine needs and provide appropriate information as it relates to digital capabilities. • Partner with required SME's to incorporate business process improvement and business change best practices into daily activities/routines as it relates to new or existing digital capabilities. • Research opportunities to deliver an improved client and employee experience; active participation in the channel strategy and roadmap development and execution. • Support projects to enhance and upgrade new or existing processes, products or services by researching relevant data and developing proposals and recommendations to drive digital adoption and transaction migration from branch network.• Assisting the digital advocacy and enablement team in the day to day activities of supporting frontline teams, clients and employees on digital and enablement capabilities. Must Have Requirement: -Change Management or equivalent work experience (1-3 years exp)-Experience (1 - 3 years) of project coordination-Knowledge of banking digital capabilities-Understanding of the needs and issues of Retail and Business Banking businesses - Microsoft tools // office 365 Apply

Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.Join us! We Make Real What Matters. This Is Your Role.The Sales Manager is essentially responsible for correct implementation of the sales and marketing strategy in VAP / RSL channel defined by the business unit with a view to attaining a defined Regional sales target with accurate forecast Acheive yearly Regional sales revenue target for the Business unit through VAP / RSL Channels Support VAP and Distribution Channels in their resepctive regions for all techno commercial requirements Joint visits along with VAP/RSL channel to the decision makersWE'VE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrowFind out more about department at: http://www.siemens.co.in/about-us/siemens-financial-services-equipment-financing.htm and about Siemens at: www.siemens.com/careersSalary: . Date posted: 04/03/2024 08:52 PM

- Establish project procedures with contractual documents and quality plans for work. Oversee project controls, schedules and budgets.- Training and mentoring project team to develop their skills in construction management.- Coordinate the transfer of baseline plans to project execution team as won business moves to execution. - Identify and obtain approvals due to changes of scope, budget or construction schedule. - Forecast and work collaboratively with construction leadership to implement necessary changes to improve project performance.- Maintain relationship with client and communication on project progression, making necessary changes to comply with client needs under contractual obligations. MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsThe ideal candidate will possess the following: - 10+ years in construction project management role. - Post-secondary diploma or degree in engineering, construction management or similar field.- Experience overseeing TTC related projects and institutional projects. - Experience leading complex projects with ownership of operations, client relations, project administration and other scopes for construction projects. - Strong communication skills with the demonstrated ability to work with internal and external customers and members of extended team. - Experience with leading, supporting, and managing project team and providing regular feedback on performance. - Strong knowledge of construction trades and ability to understand drawings and specifications. - Knowledge of Microsoft Office tools including Word, Excel and MS Project.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Manager and technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customisation. ResponsibilitiesYou'll be responsible for handling, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers' needs.Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience, and integrate seamlessly with their other systems and tools. And that's where you come in! You'll help us bring the wow factor to our customer deployments - improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.Salesforce Industries is growing significantly and looking to expand its Customer Success team by hiring passionate and hard-working Managers for our Developers and Full Stack Engineers.Working predominantly with Agile scrum teams, your team will be building out complex business processes using Industry Cloud technology and the toolkit of the Force.com platform. Your primary responsibility will be to lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.Working closely with the delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for our technical consultants and ensure the ongoing training and success of our team.You'll report directly to the Sr. Manager/Director of the India Development Center and have up to 10-15 direct reports under your scope of responsibility. You will be required to deliver technical work on projects at 50% utilization and balance that with leading your team of Technical Consultants.Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is proven accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates and documenting requirements and designs.Effective in understanding business needs and distilling the information into business and technical requirementsCollaborate with internal partners (sales/pre-sales, engineering, other services teams, etc.) to help customers improve the value of their Salesforce Industry products and services.Designing ground-breaking technology solutions and working directly with customers to meet their business requirements in accordance with industry-standard processesResponsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams.Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions.Experience :Extensive experience and understanding of the Insurance (General or Health) Sector and the need for digital disruption.A foundational understanding of the individual, small group, large group, medicare plans supporting medical, dental, vision offeringsA solid understanding of Payer & Provider Sector Network Management of Healthcare & Salesforce Health Cloud Data ModelExperience delivering Member Care & Patient Management solutions to Healthcare customersIn-depth understanding of key health and insurance principles, including insurance product configuration, rating models, Policy fulfillment, Policy administration, underwriting, claims processing, provider network management, etc.8+ years of experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Health/Insurance clients.Experience leading teams in the analysis of sophisticated problems, and the design and implementation of related solutions.Experience in Salesforce (SFDC) CRM with end-to-end implementation experience. Salesforce.com integration experience, including between different business systems as well as working with integration tools.Solid experience with configuration, customization, and programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls. and implementing new instances of Salesforce.com from scratch.Additional Salesforce.com experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow.Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC.Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.Understanding of DevOps and Release Management for large-scale transformation projects.A self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills to connect with customers, partners, and internal team membersQualificationsExperience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.Experience in agile and hybrid SDLC models including full lifecycle deployments.10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.5+ years experience in Project Management Roles. Experienced in leading external client projects in positions of growing responsibility in the delivery of business consulting and systems development.3+ Years of experience implementing enterprise software packages2+ Years Implementing Salesforce CRM Projects including Sales Cloud and Service CloudConsistent track record of training and coaching junior consultants to thrive in a professional consulting environment as well as assisting direct reports in the definition and attainment of individual goals.A good understanding of user interface design principles, with a consistent track record of creative Salesforce developmentYou'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stagesYou'll have experience working on deployment teams, ideally using Agile development techniquesYou'll be passionate about developing apps that are both eye-catching and intuitiveYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills, equally comfortable with crafting emails as delivering a technical presentation or demoYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou are a technical guide with Full-Stack Engineering and Salesforce Development including HTML, CSS, JavaScript, Apex, LWC, etc. as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)- Salesforce.com Certification RequiredTECHNICAL SKILLSIn-depth knowledge of Health and General Insurance processes in industry-specific solutions (e.g. product configuration, rating models, quote, policy management, underwrite, claims, provider network management, etc.)Understanding of individual, small group, large group, medicare plans supporting medical, dental, vision offeringsData modeling, Process modeling tools, and standard methodologiesSalesforce Sales/Service Cloud, Health Cloud/Insurance Cloud ConsultantHTML5, CSS3, JavaScript and moreAngularJSJava, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools Salesforce.com Certifications (Admin, Developer )PREFERRED QUALIFICATIONSDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Salesforce (Apex, VisualForce, Lightning)Agile SCRUM Master CertificationEPC/CPQ/OMSalesforce Certification - Platform Developer I or more preferredIndustry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector is idealExperience with the Vlocity suite of products is a plusAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM