We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Risk And Fraud Team Leader in Canada"

Receive statistics information by mail

Overview of salaries statistics of the profession "Risk And Fraud Team Leader in Canada"

5 584 $ Average monthly salary

Average salary in the last 12 months: "Risk And Fraud Team Leader in Canada"

Currency: CAD USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Risk And Fraud Team Leader in Canada.

Distribution of vacancy "Risk And Fraud Team Leader" by regions Canada

Currency: CAD
As you can see on the diagramm in Canada the most numerous number of vacancies of Risk And Fraud Team Leader Job are opened in . In the second place is Quebec, In the third is British Columbia.

Recommended vacancies

Senior Director, Enterprise Analytics & Data Science
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do Staples Canada is in a fast-paced environment where analytics is valued and is a priority. It's an environment where experimentation and new ideas are encouraged and frequently tested - status quo isn't good enough. As the Senior Director, Enterprise Analytics & Data Science, you will build, accelerate, evolve Staples Canada's analytics practice as the primary owner of analytics and data science. You will lead a team of individuals as part of a COE model where you will be responsible for the primary strategy, execution on the base-level of analytics that has high-standard and run a centralized data science practice. E ach day will be fast paced, challenging, rewarding and meaningful. Specifically, you will: • Own and develop the vision, strategy, and execution for a best-in-class customer intelligence, data science and analytics function, ensuring scalability of systems, governance, tools, capabilities, processes, and talent • Curate and source together all types of transactional/behavioural/operational data (onsite, in-store, offsite, third-party) elements into a collection of views that can easily be leveraged and trusted for as close to real-time decision making, connecting back to the Customer and their journeys • Partner to deliver a common reporting service layer between various back end and front-end systems across all BUs enabling real-time data synchronization and reporting • Build and maintain a democratized AI infrastructure that can rapidly be leveraged by immediate and broader analytics teams while driving programmatic best practices through every aspect; enable SAAS and no-code solutions for rapid deployment • Unlock a unified experimentation platform while enabling best practices and training to support rapid A/B testing for feature deployment, customer facing experiments/pilots, and other CX elements • Build and support a unified 360 view of customers to deliver customer-first analytics solutions, and drive a customer data narrative across all aspects of business functions • Develop, implement, and utilize machine learning algorithms and data science approaches to deliver customer segmentation, retention, attribution modeling and other solutions that are customer facing (front end), eventually moving to demand forecasting, time series modeling, fraud/risk, space/assortment/X product optimization (back end) • Build consensus and gain alignment on the data and analytics strategy, while defining the path forward for capabilities across the ecosystem including required change management, organizational structure changes and communications strategy Some of what you need • 10+ years progressive management experience in a data and analytics space • 5+ years of progressive experience with machine learning and AI_ • 5+ years leading teams and individuals • Post-secondary education in AREA or related field • Ability to navigate large organizations and develop strong business partner relationships across various teams • Ability to influence at all levels within the organization, ensuring full understanding of stakeholder needs and wants • Previous working experience in AI systems is an asset • Conceptualizing, evaluating, and negotiating third party partnerships • Advanced presentation skills, ability to communicate messages appropriately to effectively relay most critical information • Experience developing, empowering, and growing people leaders and associates • Demonstrated ability to identify risks, develop and implement strategies to address gaps • Direct experience owning and managing a budget to plan • Curious • Approachable • Passionate • Problem solver Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Hybrid work environment both onsite and offsite #BringYourPassion
Director, Financial Crimes Managed Services
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The KPMG Forensic & Financial Crimes Practice is a very fast-paced and growing practice that is focused on Anti-Money Laundering (AML) and Financial Services Fraud services. This encompasses many facets such as but not limited to AML/ATF Regulatory Compliance, Sanctions, Anti-Bribery / Anti-Corruption, CRS / FATCA Compliance as well as Banking Fraud. We work with clients to identify, manage and mitigate their risk exposures in line with legislative requirements and industry best practices, with delivery from both an advisory as well as managed services perspective.Our Managed Services team supports our clients by delivering support through outsourcing of key AML and Fraud services such as transaction monitoring investigations, sanction screening alert handling, CDD/KYC Refresh and Remediation, Enhanced Due Diligence (EDD) Reviews, and any other support for the 1 st , 2 nd or 3 rd Lines of Defence. What you will doAs the leader for our Financial Crimes Managed Services, you will provide direction and leadership for critical aspects of the team including: You'll collaborate with multiple Partners to contribute to the evolution and growth of KPMG's Financial Crimes managed services offerings, including go-to-market strategy and implementation Innovate our offering through continuous client and partner feedback. We're looking for a blend of visionary, builder, and executer Enhance and maintain the necessary infrastructure to support this line of business including but not limited to; establishing effective procedures for the management of our work force resources (both locally and offshore), being the liaison with our HR and Contract Labour Office for ramping up teams to support engagements, be the key person responsible for risk management protocols, manage relationships and contracts with our various global delivery centers throughout the world, etc. Responsible for leading teams in the delivery of managed services engagements as listed above, achieving high quality results and client satisfaction Interact regularly with clients to strengthen the relationship, report results, and identify new opportunities for providing value added services Regularly review operational processes to identity potential enhancements and to assess and mitigate risk Constantly monitor productivity and performance of the practice and oversee the creation and the delivery of relevant reports and metrics to measure quality and performance against Key Performance Indicators (KPI) What you bring to the role A minimum of 10+ years of relevant Financial Crimes experience Experience leading and managing large teams and financial targets Deep knowledge of AML/ATF laws, regulations and best practices High proficiency in developing professional proposals and client presentations Excellent written and verbal communication skills in English Knowledge of the financial services sector (understanding of the different products/services/channels) A bachelor's degree in accounting, finance, business or any related field CAMS or other Financial Crimes related designation is an asset A blend of consulting and client side experiences is an asset Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Group Product Manager - Home Financing
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel . Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth . Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO's broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Group Product Manager - Home Financing
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Researches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel. Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMOs broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling). Breaks down strategic problems and analyzes data and information to provide insights and recommendations. Ability to use Ensures alignment between values and behaviour that fosters diversity and inclusion. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders. Acts as a subject matter expert on relevant regulations and policies. Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholders Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements. Conducts independent analysis and assessment to resolve strategic issues. Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements Determines and provides recommendations on product lifecycle. Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment Designs and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations. Conducts complex market research, competitive intelligence, and data analysis. Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes. Monitors key product performance and growth metrics to identify trends and recommend action plans. Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute. Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Develops and implements action plans that meet financial and growth metrics. Develops problem evaluation frameworks and defines research approach. Assesses customer/consumer and channels analysis and develops recommendations. Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales. Continuously improves processes to identify issues and deliver optimal customer experience. Works with partners to develop salesforce training and materials and manages change. Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products. Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and procedures Strong knowledge of product delivery infrastructure systems and underlying product interdependencies. In-depth retail and business banking environmental awareness / understanding. In-depth risk management associated with new and existing product development and management. Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements. Verbal & written communication skills - Expert. Analytical and problem-solving skills - Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Building business cases - in-depth Researching market trends in-depth/Expert Relationship management in-depth/Expert Capital management - good Analytics and reporting Expert Product marketing in-depth Negotiation skills good Software and systems architecture knowledge good/in-depth Financial Understanding good/in-depth Able to manage ambiguity. Data driven decision making - In-depth / Expert. Compensation and Benefits: $84,000.00 - $156,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Senior Associate, eDiscovery
Deloitte, Vancouver, BC
Job Type:Permanent Reference code:125737 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Calgary, AB; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Partner with clients to solve their most complex problems Be expected to share your ideas and to make them a reality. Are you looking for an opportunity to work with the Discovery Team within the Deloitte Forensic practice? Read more below!What will your typical day look like?With the proliferation of electronic data, companies are finding it increasingly difficult to identify the documents required to comply with regulatory requests, conduct investigations, resolve business disputes and support M&A activity.As a leading provider of electronic discovery services in Canada, the Discovery team offers a full end-to-end solution for clients, from collection, data processing, web hosting, document review, to the final production of documents. We work on a variety of matters, including civil litigation, arbitration class actions, regulatory inquiries, including responses to Requests For Information (RFIs) and Supplemental Information Requests (SIRs), corporate investigations, diligence, freedom of Information Requests for government organizations.About the teamDeloitte's Forensic services professionals identify and resolve various types of corporate disputes and irregularities. We also carry out analyses, provide opinions and draft clear, logical reports. We apply a variety of quantitative and qualitative techniques aimed at identifying and analyzing presumed damages stemming from the following cases: business interruptions, broken contracts, negligence, breaches of obligations, intellectual property violations and other similar situations. We quantify actual or potential losses while helping our clients reduce their fraud-related risks, tracing misappropriated funds and resolving business and financial disputes on a fast-track basis. Our Discovery team members use a robust methodology to enhance the work of our document review teams while minimizing costs. Our discovery processes are supported by state-of the-art technology infrastructure that ensures the proper preservation, collection, identification, review, analysis and production of documents. Our goal is to help companies with their complete discovery needs, so that they can get back to business. The team has strong leadership and works closely together sharing knowledge and helping each other learn and excel!Enough about us, let's talk about youYou are someone with: 2-4 years of experience with aspects of electronic discovery Case experience in eDiscovery matters Litigation support, technological investigations, and eDiscovery Solid system administration and infrastructure experience Working knowledge of the Electronic Discovery Reference Model (EDRM) Working experience with one or more industry leading eDiscovery tools and platforms including Relativity, IPRO, NUIX. Scripting experience, including SQL and Python Total RewardsThe salary range for this position is $58,000 - $106,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Law, Developer, Equity, SQL, Database, Legal, Technology, Finance
First Nations/Inuit/Métis - Fraud Analyst (Hybrid)
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:100 King Street WestWe invite all experienced and aspiring First Nations / Inuit / Métis professionals to apply to roles featured on BMO's Indigenous Careers landing page, as well as all those on BMO's Career Page. Qualified First Nations / Inuit / Métis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMO's ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. The Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud, Physical Security and Resilience Planning capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMO's ability to rapidly prevent, detect, respond to, and recover from all security & crisis threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities.24/7 operations, 3 different shifts available (Day, Evening, Overnight) schedule may include weekends and statutory holidays shifts.Banking or credit card experience - preferredFraud experience - AssetHybrid role (either Toronto, ON or Barrie, ON)Conducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with criminal risk frameworks and standards to ensure compliance as well as support trending, analysis and insights generation.Provides input and develops recommendations for process and customer service improvements.Stays abreast of financial crimes risk trends, relevant regulations and compliance standards.Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.Supports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.Documents actions and information found throughout the investigation to develop and maintain account/case files.Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.Gathers and formats data into regular and ad-hoc reports, and dashboards.Analyzes data and information to provide insights and recommendations.Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.Knowledge of banking products, services, processes, and organization is an asset.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
First Nations/Inuit/Métis – Fraud Analyst (Hybrid)
BMO Financial Group, Toronto, ON
Application Deadline: 04/29/2024 Address: 100 King Street West Job Family Group: Customer Shared Services We invite all experienced and aspiring First Nations / Inuit / Mtis professionals to apply to roles featured on BMOs Indigenous Careers landing page, as well as all those on BMOs Career Page. Qualified First Nations / Inuit / Mtis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMOs ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. The Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud, Physical Security and Resilience Planning capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMOs ability to rapidly prevent, detect, respond to, and recover from all security & crisis threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities. 24/7 operations, 3 different shifts available (Day, Evening, Overnight) schedule may include weekends and statutory holidays shifts. Banking or credit card experience preferred Fraud experience - Asset Hybrid role (either Toronto, ON or Barrie, ON) Conducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with criminal risk frameworks and standards to ensure compliance as well as support trending, analysis and insights generation. Provides input and develops recommendations for process and customer service improvements. Stays abreast of financial crimes risk trends, relevant regulations and compliance standards. Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions. Supports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements. Documents actions and information found throughout the investigation to develop and maintain account/case files. Develops and maintains an understanding of the financial crime management processes, frameworks and techniques. Gathers and formats data into regular and ad-hoc reports, and dashboards. Analyzes data and information to provide insights and recommendations. Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements. Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset. Knowledge of banking products, services, processes, and organization is an asset. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Mgr, Collection Optimization
Rogers, Toronto, ON
Mgr, Collection Optimization Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.Credit Operations is looking for a dynamic, influential and results driven leader as Manager, Collection Optimization reporting directly to the Sr Mgr Collection Strategy & Credit Ops. This position involves utilizing analytics and PMML models to drive our collection strategy and coordinate the implementation of collection activities (SMS, email, dial) to achieve the best possible outcome.This opportunity is for individuals who like to solve complex trade off problems and thinking outside the box in a fast paced and always evolving market. Our customers are at the forefront of everything we do and the incumbent will be responsible to test new tactics to align "personalized" treatment based on customer behavior. The successful candidate will play a key role in helping our organization achieve our strategic goals while balancing business constraints.What you'll be doing: • Manage all collection strategy execution as designed from concept, development and refinement. • Exploratory A/B testing to improve and deploy treatment that is best aligned to desired outcome. • Continues monitoring to ensure all collection activity is compliant to CRTC WCoC/ICoC requirements and CASL. • Oversee and collaborate with Analyst, Manager and above in the Collection Strategy, Performance, Capacity Planning and Dialer teams to execute desired treatment as per strategy design. • Role is highly dependent on a subject matter expert that understands implications and impact of changes to channel type and frequency. Must be able to balance business constraints and goals (costs, capacity and desired outcome - lower churn/bad debt reduction/dollars collected) to improve collection outcome. • Provide input and support to build business cases that impact collection strategy and present them when seeking approval. • Collaborate on execution of new scores / models in order to optimize target segments • Support end to end loss mitigation campaign process which includes but not limited to monitoring of performance results, maintain optimal target customer segments and adjust communication channel to keep engagement and response high • Knowledge share, expand SME across the team, create backup and continuity in program support.What you'll bring: • 3+ years experience in Dialer/Digital strategy execution within credit operations or risk management in banking/telecommunications industry is required. • 3+ years experience with SAS/SQL and ALI (Contact AI/CallTech and OnQ) is required. • 1+ years of management experience is preferred. • Experience balancing call centre metrics and business KPIs is preferred. • Post-secondary degree in Business, Finance, Statistics, Mathematics or other quantitative field is preferred • Experience with Experian Software (PCCM Dynamic and MarketSwitch Optimization/Power Curve) is preferred. • Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentation • Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues. • Metrics driven, with strong risk management and analytical capabilities in situations of increasing complexity. • Results oriented. Demonstrated ability to effectively manage multiple projects and priorities simultaneously.As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (824), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Call Centre Operations & Credit Operations and Fraud Management Requisition ID: 301453 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Testing, Risk Management, Bank, Banking, Customer Service, Technology, Finance
Senior Consultant, Financial Crime
Deloitte,
Job Type:Permanent Reference code:124530 Primary Location:Montreal, QC All Available Locations:Montreal, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Have many careers in one Firm. Partner with clients to solve their most complex problems The Financial Crime landscape is continually evolving and becoming increasingly complex for our clients to manage. Rapidly emerging fraud vectors, cyber-attack typologies, and increasing money laundering risks and regulatory pressures leave our clients struggling to manage the risk exposure in a nimble and effective manner. Please note that successful candidates will be contacted when there is an active opportunity available.What will your typical day look like? Individually contribute and collaborate on financial crime engagements to provide business insights from the analysis of the client's challenges, consideration of the business environment and the potential risk exposure Work as a subject matter expert (SME) on various client's engagement Liaise senior team members as required Act as the day-to-day SME for client engagements and internal initiatives Act as the financial crime SME for both internal Deloitte teams as well as external clients and prospects About the teamDeloitte helps our clients to protect their brand and reputation by proactively advising on their exposure to fraud, corruption, and other financial crime issues. Drawing on our global network of seasoned financial crime experts, intelligence analysts, technologists and advanced analytics, we can quickly and efficiently gain an understanding of our clients' various Financial Crime exposures. We provide expert advice and solutions to address our clients Financial Crime Management needs across the organization from strategy, implementation, to remediation.Enough about us, let's talk about youYou are someone with: A Bachelor's or Master's degree in the preferred concentration in social sciences, quantitative or business discipline such as Criminology, Statistics, Economics, Computer Science, Analytics, Business Administration, Accounting or other similar discipline; 3 to 5 years of relevant financial crime experience or operational risk management; previous working experience in the financial service or insurance sectors is preferred; Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS); Demonstrated professional experience, including project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and leadership; Consulting skills, advisory services, and problem-solving abilities; Canadian travel may be required, with the potential for occasional international travel. Candidates must be able to enter the USA to work on client assignment; Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position in Quebec. Total RewardsThe salary range for this position is $75,000 - $113,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Risk Management, Computer Science, Developer, Equity, Quality, Finance, Technology
Insurance Modeling Leader - Financial Engineering & Modeling (FEM)
Deloitte,
Job Type:Permanent Reference code:124968 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Be encouraged to deepen your technical skills...whatever those may be. Have many careers in one Firm. Would you like to further develop your career with our exponentially expanding Financial Advisory Service, Modelling and Value Advisory group? Are you up for the challenge to help the most sophisticated Canadian and international clients to solve their quantitative and modelling issues?What will your typical day look like? As a Leader focusing on Insurance practice in our Financial Engineering & Modelling team, you will: Be entrepreneurial and grow the business nationally Lead RFPs and other business development initiatives Oversee model validation and model risk management engagements at insurance companies Ensure the highest quality of deliverables for insurance companies Lead and mentor a team of analysts, associates, managers and senior managers Develop and strengthen relationships with clients While this role primarily focuses on insurance modeling, it is a very dynamic opportunity to collaborate closely with experts in other areas (credit risk, market risk, treasury, AML, valuation, GIPS, AI/ML, etc.).About the team The Financial Engineering & Modelling, Financial Advisory team is composed of a wide range of subject matter experts from Quantitative Finance backgrounds working with all manner of modeling types. We have the leading quantitative practice in the Canadian market and cover models including market risk, credit risk, fraud, AML, insurance, treasury and machine learning. Our team members have advanced degrees in mathematics, financial engineering, statistics, physics and actuarial science. Working with this team will offer you the opportunity to: Work in a fast-paced and thought-provoking environment with like-minded people Exposure to high-profile clients including banks, insurance firms, funds, credit unions through a variety of engagements Exposure to the most advance modeling techniques used in the financial services industry Enough about us, let's talk about you You are someone who is/has: A Bachelor's degree or higher in a quantitative field such as actuarial science, statistics, and mathematical finance, FSA with a minimum of 12 years of experience Ability to lead a team and develop strong relationships with clients Ability to explain complex actuarial and financial modeling techniques in a simple and concise way Strong technical skills including AXIS, Excel, VBA, Python would be an asset but not required Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Accounting, Risk Management, Financial, Developer, Engineering Manager, Finance, Technology, Engineering
Senior Associate/Manager, Forensic Advisory - Calgary
Deloitte,
Job Type:Permanent Reference code:125595 Primary Location:Calgary, AB All Available Locations:Calgary, AB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Have many careers in one Firm. Partner with clients to solve their most complex problems Our Forensics team is growing. We are looking for a Senior Associate or Manager with relevant experience, to join our team.You will be part of a team carrying out forensic accounting mandates, working closely with clients and counsel on engagements involving investigations, economic loss quantifications and other aspects of complex financial crime investigations and commercial disputes.What will your typical day look like?You will be responsible for conducting detailed financial investigations and analyses, identifying irregularities or discrepancies, and providing expert opinions and recommendations based on your findings. You will also play a crucial role in gathering and analyzing financial data, interviewing relevant parties, and preparing reports and presentations to communicate your findings effectively. Additionally, you may be called upon to assist in commercial disputes, where you would analyze financial data to assess the financial impact of certain events or actions. This could involve calculating damages resulting from breach of contract, assessing the value of a business or its assets, or evaluating the financial consequences of a specific event. In addition our Forensic professionals assist clients in proactively mitigating risks by identifying areas for improvement in their financial crime programs and assisting with implementation of various components. By leveraging your expertise, you will contribute to the resolution of complex financial crime investigations and commercial disputes, ultimately helping clients and legal counsel make informed decisions based on sound financial analysis.About the teamDeloitte's team of forensic professionals helps clients react quickly and confidently in a crisis, investigation, or dispute. We advise clients and their counsel on complex and unexpected business disputes, class actions and associated litigation as well as computer forensic and e-discovery matters. Our main areas of focus are: Forensic investigations (fraud, misappropriation of assets) Anti-money laundering Bribery and corruption Computer forensics and e-discovery Corporate commercial disputes Business interruption Class actions Intellectual property infringement Expropriation Remediation Enough about us, let's talk about youYou are someone with: Undergraduate degree in accounting, business administration, economics or a related field CPA designation in progress or complete Interest in additional specialization recommended (e.g., CFF, CFE) or already complete 2-5 years of experience in forensic accounting Be familiar with IT, including Excel (advanced level), Word, PowerPoint, and other relevant software Strong analytical, research, business thinking and insights Self-discipline, organization, able to set priorities and manage competing demands Excellent computer and analytical skills Superb communication skills: written and oral Adaptable to changing needs Potential eligibility to receive Government of Canada Security Clearance - Secret Ability and comfort with travel, within province, nationally and internationally, as client mandates require Overall, your role as part of the forensic accounting team will require a keen eye for detail, strong analytical skills, and the ability to communicate complex financial concepts in a clear and concise manner.Total RewardsThe salary range for the Senior Associate position is $58,000 - $106,000 and $83,000 - $144,000 for the Manager position, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Intellectual Property, Forensic Accounting, Law, Computer Forensics, Assistant Manager, Legal, Finance, Security, Management
Manager, Financial Crime, Insurance
Deloitte, Montreal, QC
Job Type:Permanent Reference code:125012 Primary Location:Montreal, QC All Available Locations:Montreal, QC; Ottawa, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Build your leadership skills at Deloitte University. Partner with clients to solve their most complex problems. Be expected to share your ideas and to make them a reality. The Financial Crime landscape is continually evolving and becoming increasingly complex for our clients to manage. Rapidly emerging fraud vectors, cyber-attack typologies, and increasing money laundering risks and regulatory pressures leave our clients struggling to manage the risk exposure in a nimble and effective manner.What will your typical day look like? • Lead financial crime engagements to provide business insights from the analysis of the client's challenges, consideration of the business environment and the potential risk exposure • Work in a collaborative different SMEs and lead client presentations • Liaise with client executives and senior team members as required • Act as the day-to-day project manager for client engagements and internal initiatives • Act as the financial crime SME for both internal Deloitte teams as well as external clients and prospectsAbout the team Deloitte helps our clients to protect their brand and reputation by proactively advising on their exposure to fraud, corruption, and other financial crime issues. Drawing on our global network of seasoned financial crime experts, intelligence analysts, technologists and advanced analytics, we can quickly and efficiently gain an understanding of our clients' various Financial Crime exposures. We provide expert advice and solutions to address our clients Financial Crime Management needs across the organization from strategy, implementation, to remediation. As a Manager in the Deloitte Financial Crime practice, you will be leading the creation of business insights related to the financial crime during our client engagements.Enough about us, let's talk about you You are someone with: • Completed a Bachelor's Degree or Master Degree in the preferred concentration in the quantitative or business discipline such as Mathematics, Statistics, Engineering, Economics, Accounting or other similar disciplines. • 5 or more years of relevant financial crime and program management experience; previous working experience in the financial service, ideally in insurance sector is preferred • Demonstrated managerial experience, including project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and team leadership • Proven consulting skills, advisory services, and problem-solving abilities • Professional and risk designation is preferred (e.g. CPA, CFA, FRM) • Security clerance eligible (Nice to have) • Given the nature of our team's national engagements, bilingualism in English and French is required for this positionTotal RewardsThe salary range for this position is $104,000 - $173,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Developer, Accounting, CFA, CPA, Quality, Technology, Finance
Director, Lending Fraud Strategy & Business Consulting (Hybrid)
BMO, Toronto, ON
Application Deadline: 03/30/2024Address:100 King Street WestThe Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud, Physical Security and Resilience Planning capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMO's ability to rapidly prevent, detect, respond to, and recover from all security & crisis threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities. Looking for deep expertise in product knowledge, specifically with mortgages and other Canadian banking retail lending products.Lending experience - PreferredFraud experience - PreferredHybrid roleAre you a seasoned fraud leader who keep up with current/emerging threats and the latest trends in lending fraud prevention?We are looking for a Director of Lending Fraud Strategy & Business Consulting to lead a team of fraud experts responsible for the development and implementation of fraud strategies in our Retail Lending segment, while managing relationships with the Lines of Business/Operating Groups. The Director works with stakeholders to deliver project/program/initiative business results in alignment with overall Financial Crimes Unit's and Line of Business' goals. Provides fraud subject matter expertise specific to retail lending products across the full fraud management cycle, and in particular, in the design, development, management and implementation of projects from business case development through execution.Focuses Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives. primarily on new build or significant enhancement to existing work, systems, processes, etc. Usually large scale, high complexity initiatives impacting multiple lines of business.Develops an expert understanding of business/group challenges.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Recommends and implements solutions based on analysis of issues and implications for the business.Acts as a subject matter expert on relevant regulations and policies.Networks with industry contacts to gather competitive insights and best practices. Recommends measures to improve organizational effectiveness.Provides coaching on complex strategic and business issues and facilitates processes to reach effective resolution.May consult to or serve on various committees and task forces.Recommends business priorities, advises on resource requirements and develops roadmap for strategic executionDevelops the business case by identifying needs, analysing potential options and assessing expected return on investment.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals; assesses and adapts as needed to ensure quality of execution.Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.Keeps stakeholders informed of messages, recommendations, decisions, process and progress.Interacts with various BMO groups to ensure strategy and initiatives meet enterprise governance requirements.Defines business requirements for analytics & reporting to ensure data insights inform business decision making.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Leads change management activities, ensuring cross business/group coordination and logistical support for the implementation of change.Acts as a relationship manager on assigned projects/programs and ensures alignment to overall enterprise and group goals.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and subject matter expertise for project/program/initiative design and to incorporate the needs of the business to ensure smooth, effective implementation and the achievement of anticipated benefits.Conducts analysis required to inform strategic recommendations and considers the "big picture" when assessing whether or not a course of action is advisable in terms of the group and enterprise goals.Collaborates with internal and external stakeholders to provide business context in the design, develop and implementation of programs and solutions.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Utilizes standard project management methodology to manage solution planning, implementation, sustainment, and evaluation of initiatives.Documents business requirements, processes, and test scenarios; completes testing as required.Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.Breaks down strategic problems, analyzes data and information to provide insights and recommendations.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. May include assisting with training sessions and delivering/disseminating training and/or learning materials.Work with stakeholders to identify project/program/initiative critical success factors and integrate appropriate cost, quality, and risk mitigating strategies into change plans.Designs and produces regular and ad-hoc reports, and dashboards.Monitors and tracks performance, and addresses any issues.Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.Influences how teams/groups work together.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.Communicates abstract concepts in simple terms.Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.Anticipates trends and responds by implementing appropriate changes.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Relationship management and influence skills-Expert.Project management skills-Expert.Technical leader viewed as thought leader for innovation.Seasoned expert with extensive industry knowledge.Technical leader viewed as a thought leader for innovation.Verbal & written communication skills - Expert.Analytical and problem solving skills - Expert.Influence skills - Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Able to manage ambiguity.Data driven decision making - Expert.Grade:9Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
VP, Claims Operations, TD Insurance
TD, Toronto, ON
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview TD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto insurance. In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top homes and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct Term Life in Canada. At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers. Job Details Reporting to the Senior Vice President, Claims, Fraud, Litigation, Vendor, SEO, TD Insurance the Vice President, Claims Operations, TD Insurance is responsible for leading a best in-class Claims organization including Auto, Residential, Accident Benefits, Bodily Injury, Life and Health, Small Business and the First Response Centre. Accountabilities of this role include but are not limited to the following: •Deliver on legendary customer and colleague experiences •Manage incurred claims costs within the approved risk appetite to meet thebusiness goals of TD Insurance (TDI) •Continually improve the Claims target operating model, end-to-endprocesses and internal control framework to help TDI achieve its strategicobjectives •Lead a team of 1300+ colleagues across the Auto, Residential, Accident Benefit, Bodily Injury, Small Business, Life & Health and Travel business lines. •Lead the Auto Center network and broader repair capacity opportunityalongside Small Business Insurance claims to support client need. •Focus on the CAT team within Residential; a critical function as extremeweather events continue to increase •Foster positive and collaborative relationships with government andindustry stakeholders to promote the business interests of TDI •Grow talent, develop skills and capabilities of respective teams to achieve career goals, support project/initiative success and achieve business results •Acquire, develop and retain a diverse talent base with the capabilitiesneeded to achieve strategic objectives •Work closely with key business leaders, including the Claims Journey leadership, to develop business plans, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale •Execute on the annual business plan to deliver results aligned with business strategies •Protect the interests of the organization - identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary •Set operational team direction and collaborate with others to execute on common goals Job Requirements •Undergraduate degree required; Post Graduate degree preferred •Minimum 7-10 years of progressive insurance relevant experience in leadership roles within the industry •History of leading an operations function, making an impact, developing and executing on strategies and delivering superior results in both the short and long term •Analytical capability required to manage multi-billion dollar claims severity spend. •People Leadership is key in this function; both the ability to effectively collaborate, influence and manage stakeholders across TDI •Proven ability to manage a diverse group of employees in multiple locations is critical to success in this role •Powerful communicator who engages colleagues, business partners, external stakeholders at all levels •Skillful communication (written and verbal), negotiation and partnership skills to balance stakeholder input while remaining focused on delivering results that matter to Sr Leaders within TDI •Comfort operating in ambiguity, testing & learning, failing fast, and remaining resilient under pressure •Expertise in working effectively in teams - requires a track record of working cross-organizationally and with multiple stakeholders at varying levels •Demonstrated experience successfully leading large scale change initiatives •Drive collaboration and deliver synergies across where possible •Ability to role model and embrace TD's Shared Commitments Additional Information Leadership Skills: •Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; make an impact at work by leading with authenticity and supporting well-being to represent TD's brand •Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done •Sustains, identifies strong talent, recruits, and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome •Enables colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely feedback, motivating appreciation and recognition to all colleagues •Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to improve the colleague experience •Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues and create opportunities to collaborate with other functions and teams •Lead teams through change and create an environment they feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation •Foster a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Bilingual Assistant Manager (French/English), Fraud Inbound and Detection (Evening - Hybrid)
BMO, Montreal, QC
Application Deadline: 05/12/2024Address:105-119-129 rue St-Jacques OThe Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud, Physical Security and Resilience Planning capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMO's ability to rapidly prevent, detect, respond to, and recover from all security & crisis threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities. Customer Contact Centre team Bilingual French & English - Required Banking experience - PreferredCall Center experience - PreferredHybrid roleWorking Hours: Monday to Friday between 4 PM to Midnight Conducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with criminal risk frameworks and standards to ensure compliance as well as support trending, analysis and insights generation.Develops solutions and makes recommendations based on an understanding of business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders (e.g. law enforcement agencies and other Financial Institutions to collaborate in investigations).Ensures alignment between stakeholders.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Identifies business needs, provides content/develops tools and training programs; may include delivery of training to audiences.Analyzes and assesses incidents or cases that may be complex and require knowledge on several different product lines.Prepares reports, notifications and activity/case filings per guidelines and standards.Supports the planning and implementation of programs designed to minimize risk exposures and maximize the efficiency and effectiveness of the analytical processes.Provides input and develops recommendations for process and customer service improvements.Stays abreast of financial crimes risk trends, relevant regulations and compliance standards.Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.Supports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.Documents actions and information found throughout the investigation to develop and maintain account/case files.Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.Gathers and formats data into regular and ad-hoc reports, and dashboards.Analyzes data and information to provide insights and recommendations.Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically, between 3-5 years of relevant experience and a post-secondary degree in related field of study or an equivalent combination of education and experience.Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.Knowledge of banking products, services, processes, and organization is an asset.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Vice President Mortgage Specialist
BMO, London, ON
Application Deadline: 04/29/2024Address:101 Fanshawe Park Rd E, Unit 3Cultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Adheres to audit, regulatory, and compliance policies and follows all standard processes/procedures.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Assesses marketplace and competition opportunities to identify strengths, opportunities, and weaknesses and create plans that address gaps and opportunities.Works effectively with other senior leaders to leverage sales and referral opportunities, improve wallet share, and acquire new customers.Develops, maintains, and executes a business plan, including sales strategies, to achieve sales objectives and acquire new clients.Acts as a key BMO representative for local community activities in the market.Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.Manages risk to minimize losses by monitoring and controlling reports to meet compliance requirements within established risk guidelines.Identifies and shares best practices across a network of divisional leaders.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements, and develops roadmap for strategic execution.Acts as the prime subject matter expert for internal/external stakeholders.Defines business requirements for analytics and reporting to ensure data insights inform business decision making.Develops and applies the framework for databases; oversees database management in adherence with data governance standards.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Identifies performance enhancement opportunities to significantly improve employee productivity, reduce costs, and manage risks.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Leads / participates in the design, implementation and management of core business / group processes.Engages with third party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.Participates in projects and other activities designed to improve the customer experience.Liaises between clients and various departments across the organization to discuss issues and procedures, and provides mortgage and insurance product support and expertise.Completes all necessary transactional documentation in compliance with security measures.Ensures adherence to all aspects of First Principles our code of Business Conduct and Ethics which deals with individual accountability as it relates to potential conflicts of interest, safeguarding of client information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank Policies & Procedures.Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.Protects the Bank's assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements and established risk guidelines.Understands risks and takes appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.Maintains the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth/Expert knowledge of mortgage and credit portfolio management.In-depth understanding of the real estate and mortgage lending process, investment and insurance products, and applicable regulatory requirements.In-depth/Expert knowledge of the competitive marketplace and trends in mortgage sales.In-depth/Expert project and time management.In-depth/Expert experience with change management.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation & Benefits:$84,000.00 - $156,000.00Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Senior Consultant, Financial Crime
Deloitte,
Job Type:Permanent Work Model:Hybrid Reference code:126090 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Build your leadership skills at Deloitte University. Have many careers in one Firm. Partner with clients to solve their most complex problems The Financial Crime landscape is continually evolving and becoming increasingly complex for our clients to manage. Rapidly emerging fraud threats, cyber-attack typologies, and regulatory enhancements leave our clients struggling to manage the risk exposure in an agile and effective manner. What will your typical day look like? Perform SWIFT CSP compliance assessments for clients ensuring their defenses against cyberattacks are up to date and effective Support fraud engagements to provide business insights from the analysis of the client's challenges, consideration of the business environment and the potential risk exposure Enable and provide superior client service by proactively communicating with the client to understand needs and expectations, and coordinating with the team to effectively respond Lead project management of client engagement and internal initiatives, including project planning and tracking, and executive reporting Support with project delivery and engagement activities by collaborating with cross-functional stakeholders, leading the analysis and problem-solving approach of clients' challenges and providing direction / guidance on development of client deliverables Lead internal initiatives and pursuits by collaborating on content development for thought leadership and proposals, conducting research as required, and coordinating with management and junior team members to effectively meet expectations About the team Deloitte helps our clients to protect their brand and reputation by proactively advising on their exposure to fraud, money laundering, and other financial crime issues. Drawing on our global network of seasoned financial crime experts, intelligence analysts, technologists, and advanced analytics, we can quickly and efficiently gain an understanding of our clients' various Financial Crime risk exposures. We provide expert advice and solutions to address our clients Financial Crime Risk Management needs across the organization from strategy to implementation. As a Senior Consultant in the Deloitte Financial Crime practice, you will be leading the development of client deliverables and Deloitte thought leadership and solutions related to financial crime.Enough about us, let's talk about you You are someone with: 2 - 5 years of related professional experience; experience with payment systems is preferred A Bachelor's Degree or Master's Degree in one of the following disciplines Engineering, Statistics, Economics, Accounting, Business Administration or other similar disciplines. Relevant system and technology related experience includes: Conducting risk assessments and gap analysis Experience with systems/tool integration, functional and non-functional application design, QA, data management, security, testing, and general IT proficiency Testing of IT technology components, access & password management, encryption, etc. Project management experience with project planning, prioritizing, and tracking, client communications, problem-solving, and executive reporting General understanding of SWIFT infrastructure and Customer Security Programme knowledge is preferred Key consulting skills, including the ability to: Establish trusting relationships with client, colleagues, and leadership Analyze and solve problems, creatively and logically Communicate effectively in English, verbally and written Take initiative and self-manage time and workload Develop high-quality content for internal initiatives and client deliverables using Microsoft Office suite applications (i.e., PowerPoint, Excel, Word, Visio) Provide guidance and mentor junior team members, as required Total RewardsThe salary range for this position is $83,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Compliance, Project Manager, Developer, Risk Management, Engineer, Legal, Technology, Finance, Engineering
Director, Ultra-High Net Worth Lending, BMO Private Wealth
BMO, Montreal, QC
Application Deadline: 04/19/2024Address:1250 boul Rene Levesque OuestProvides a superior level of customer service and portfolio management in lending services for all existing and potential clients and in support of a team of private bankers. Provides technical expertise for proactive credit analysis, structuring, decisions, and portfolio monitoring. Applies lending expertise to a lending and deposit portfolio of accounts or part of the lending process (e.g. underwriting, funding, monitoring).Manages the preparation of new lending proposals or presentations to clients/prospects.Ensures new business meets policy and procedures requirements for profitability and risk management.Provides advice and support where needed with a focus on unique and complex credit transactions for prospects and clients.Identifies cross-selling opportunities to increase client penetration for banking, investments and deposits.Negotiates directly with clients on new and existing opportunities.Works directly with clients in the event of deteriorating credit situations.Provides day to day technical support and management of accounts for team members and customers.May act as lead relationship manager.Supports the sales process and client experience, identifying gaps, issues and best practices.Ensures timely resolution of all client questions and concerns, both internal and external.Performs client sales & service support activities as required to meet client needs and maintain overall service standards.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Identifies emerging issues and trends to inform decision-making.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Partners with the leadership team on strategic direction and complex line-of-business projects.Conducts independent analysis and assessment to resolve strategic issues.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Acts as the prime subject matter expert for internal/external stakeholders.Collaborates with internal and external stakeholders in order to deliver on business objectives.Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.Completes comprehensive analysis for risk, financial and profitability rating and assessments.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Designs and produces regular and ad-hoc reports, and dashboards.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Ensures effective processes and controls are in place and adhered to, minimizing risk and maintaining the overall quality of the portfolio within acceptable levels.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Oversees the set-up, maintenance, advances / loan drawdowns and related account administration within the terms of the credit authorization and as per guidelines.May provide specialized support for other internal and external regulatory requirements.Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.Mitigates identified risks and makes credit recommendations/decisions in accordance with sound credit-granting principles and compliance with the Bank's philosophy and principles outlined in corporate risk policy and supporting policies and procedures.Identifies and escalates irregularities and discrepancies to management as per guidelines.Participates in assigned audits and compliance reviews.Ensures proper adherence to the code of conduct and ethical guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Protects the Bank's assets by adhering to all banking, investment and lending regulations, policies, and procedures, legal and ethical requirements, process requirements, bank guidelines, and established risk guidelines.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 5 - 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Bilingualism French and EnglishIn-depth / expert knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.In-depth / expert knowledge of risk management concepts.Expert communication and relationship management skills.Broad and diverse background in financial service industry and expert knowledge of the banking services for the high net worth / ultra high net worth markets.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:8Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Director - Change Management
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityYour day-to-day responsibilities can include activities such as -Apply a structured methodology and lead change management activities.• Assess the change impact• Complete change management assessments• Create change management strategy• Identify, analyze, prepare risk mitigation tactics• Identify and manage anticipated resistance• Consult and coach project teams• Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management planHow will you create impact?Reporting to the VP, Strategy and Transformation, you will be leading change initiatives across a global technology organization which is changing the way we deliver value to our customers and to our associates. You will have exposure to senior leaders across an array of disciplines and a diverse, engaged workforce. You will be working in a learning and supportive team environment.What motivates you?• You obsess about customers, listen, engage, and act for their benefit.• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.• You thrive in teams and enjoy getting things done together.• You take ownership and build solutions, focusing on what matters.• You do what is right, work with integrity and speak up.• You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forA solid understanding of how people go through a change and the change process; experience with Prosci ADKAR Model is a plus.• Experience and knowledge of change management principles, methodologies, and tools• Exceptional communication skills - both written and verbal• Excellent active listening skills• Ability to clearly articulate messages to a variety of audiences• Ability to establish and maintain strong relationships• Ability to influence others and move toward a common vision or goal• Flexible and adaptable; able to work in ambiguous situations• Resilient and tenacious with a propensity to persevere• Forward-looking with an integrated approach• Organized with a natural inclination for planning strategy and tactics What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$103,050.00 CAD - $185,490.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Fraud Analyst (Overnight)
BMO, Halifax, NS
Application Deadline: 04/29/2024Address:1675 Grafton StreetThe Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud, Physical Security and Resilience Planning capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMO's ability to rapidly prevent, detect, respond to, and recover from all security & crisis threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities. This position is an onsite role located in Halifax, NS. Banking experience - preferred Customer Service - preferred Schedule: Tuesday to Saturday 11pm AT - 7am ATConducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with criminal risk frameworks and standards to ensure compliance as well as support trending, analysis and insights generation.Provides input and develops recommendations for process and customer service improvements.Stays abreast of financial crimes risk trends, relevant regulations and compliance standards.Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.Supports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.Documents actions and information found throughout the investigation to develop and maintain account/case files.Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.Gathers and formats data into regular and ad-hoc reports, and dashboards.Analyzes data and information to provide insights and recommendations.Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.Knowledge of banking products, services, processes, and organization is an asset.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.