Overview of salaries statistics of the profession "Contact Centre Training Consultant in Canada"

Calgary Counselling Centre (CCC) changes people’s lives. For the past 15 years, Calgary Counselling Centre has been the Alberta leader in mental health services providing evidence based counselling through feedback informed treatment, leading edge research, and training and education programs that improve mental health service delivery and client outcomes.  We provide a full range of individual, couple and family and group counseling services and train clinicians at the Master’s and Post Graduate Levels. We have well-established programs in family violence, depression, youth mental health, and trauma and work with experts, trainers and consultants from across the Globe.We are looking for a Social Worker with 3 to 5 years clinical and supervisory experience to join our team. The Social Worker will provide clinical services to individuals, couples, families and groups and will provide supervision to staff counsellors and practicum students. If you have a passion for training and developing others and have advanced clinical skills in one or more areas of practice, we can provide you with an environment that will both challenge and support your personal and professional growth.  Key Responsibilities:Clinical Practice Have experience working with individuals, couples, families and in groups.Be able to tailor counselling to uniquely meet client’s needs.Adept at providing clinical process training seminars.Experience with remote service delivery.Clinical Supervision Provide Clinical Supervision in a variety of formats: in-vivo, digital recording, case review and consultation.Use or develop Feedback Informed Treatment supervision competencies and work within a Feedback Informed Culture.Team IntegrationWork effectively in an integrated counselling program.Foster strong team integration throughout the organization.QualificationsMasters Social Work in good standing with the College of Alberta Social Workers.Three to five years clinical practice experience with at least 2 years’ experience post registration supervising students and/or clinicians.Ability to provide service in a language in addition to English is an asset.Demonstrated teaching and presentation skillsDemonstrated ability to work in a collaborative clinical multidisciplinary environment.Success in this position requires the following competencies: excellent communication, and interpersonal skills, focus on results, impact and influence, planning & prioritizing, visionary, relationship building, service orientation.  Strong computer skills essential including Microsoft Applications (Work, Excel, PowerPoint) and Microsoft Teams. If you are interested in this opportunity, please submit a Cover Letter and Resume to Calgary Counselling Centre: [email protected], no later than May 10, 2021   Calgary Counselling Centre is an equal opportunity employer. We thank all candidates for their interest.  Only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries 

Calgary Counselling Centre (CCC) changes people's lives. For the past 15 years, Calgary Counselling Centre has been the Alberta leader in mental health services providing evidence based counselling through feedback informed treatment, leading edge research, and training and education programs that improve mental health service delivery and client outcomes.  We provide a full range of individual, couple and family and group counseling services and train clinicians at the Masters and Post Graduate Levels. We have well established programs in family violence, depression, youth mental health, and trauma and work with experts, trainers and consultants from across the Globe.We are looking for a Registered Psychologist with 5 to 10 years of clinical and supervisory experience to join our team. The Psychologist will provide clinical services to individuals, couples, families and groups and will provide supervision to Provisional Psychologists and staff counsellors.  If you have a passion for training and developing others, and have advanced clinical skills in one or more areas of practice, we can provide you with an environment that will both challenge and support your personal and professional growth.  Key Responsibilities:Clinical SupervisionProvide Clinical Supervision in a variety of formats: in-vivo, digital recording, case review and consultation.Use or develop Feedback Informed Treatment supervision competencies and work within a Feedback Informed Culture.Clinical Practice Have experience working with individuals, couples, families and in groups.Be able to tailor counselling to uniquely meet client’s needs.Adept at providing clinical process training seminars.Experience with remote service delivery.Team IntegrationWork effectively in an integrated counselling program.Foster strong team integration throughout the organization.QualificationsGraduate Degree (Masters or Ph.D.) in Psychology, Clinical, Counselling or Educational Psychology.Registered Psychologist in good standing with the College of Alberta Psychologists.Five to ten years clinical practice experience with at least 5 years' experience post registration supervising students and/or clinicians.Ability to provide service in a language in Strong computer skills essential including Microsoft Applications (Work, Excel, PowerPoint) and Microsoft Teams.Success in this position requires the following competencies: excellent communication, and interpersonal skills, focus on results, impact and influence, planning & prioritizing, visionary, relationship building, service orientation.   Please email your resume and cover letter, in confidence, no later than May 10, 2021 to: Calgary Counselling Centre [email protected].Calgary Counselling Centre is an equal opportunity employer.  We thank all candidates for their interest.  Only those selected for an interview will be contacted.  We regret that we are unable to accept telephone inquiries. 

 About Centre for Sexuality  Founded in 1972, our agency was created in response to the need for accurate, unbiased information around sexual and reproductive health. Today, Centre for Sexuality (C4S) is a prevention focused non-profit organization that provides evidence-informed sexual health promotion programming and services to individuals, organizations, and communities locally, regionally, provincially, and at times nationally and internationally. As of agents of positive social change, we support and defend sexual health rights for all and work alongside communities to elevate the voices of those who experience barriers to achieving healthy relationships and sexual well-being. Centre for Sexuality’s work focuses exclusively on creating a more fair and just society where individuals are not disadvantaged based on their sex, gender identity or expression, sexual orientation, race, ability, age, or family status. Our vision is that all Albertans experience sexual wellbeing. However, because sexual health and wellbeing is only minimally about sex and sexual behaviour, and mostly about achieving healthy bodies, healthy relationships, and healthy communities, our work focuses on prevention and health promotion.This means organizationally,1. We educate individuals, organizations, and communities. We deliver school and community-based education for children, youth, and adult populations, as well as specially targeted populations such as immigrants and ethnocultural groups, people with developmental disabilities, and LGBTQ2S+ communities; We emphasize the development of social emotional and other life skills; and We help build the capacities of individuals to make healthy choices that align with their personal and family values.  2. We work to develop supportive environments within families, relationships, schools, organizations, and communities to build the opportunities for individuals to make healthy choices. To this end: We work with individuals to develop their skills and capacities for healthy relationships;We deliver workforce and sector training on a variety of sexual health and interrelated topics, with our most frequently requested workshops being healthy relationships training and creating a culture of respect for Two Spirit and LGBTQ+; and We lead community development and mobilization efforts to grow the capacity of communities to assume ownership over, and address, issues affecting them. As an organization we partner with over sixty small, medium, and large organizations both formally and informally. These partnerships, and our commitment to extensive engagement with the communities we serve, ensure we understand the issues and needs that make our content relevant and our programming meaningful.Brief Project Overview:This is a short-term consulting contract (May 15, 2021 to July 15, 2021) to support the development and implementation of a community needs assessment. The goal of this project is to inform the development of a healthy youth relationships program that creates a safe and welcoming space for Two Spirit, Transgender, Non-Binary, and Gender Non-Conforming youth in Calgary and area to experience a sense of belonging and acceptance; explore and grow their personal identities; and build their knowledge, skills, and confidence to develop, participate, and maintain healthy relationships with themselves, others, and their communities; and empower these youth to experience greater health and wellbeing.Through this project, Centre for Sexuality will:Complete an evidence review to gather and synthesize best and promising practice evidence for building healthy relationship programming for Two-Spirit, Trans, Non-Binary, Gender Nonconforming youth.  Work with a consultant to engage in a community needs assessment, which includes creating an interview guide, conducting interviews and focus groups with Two-Spirit, Trans, Non-Binary, Gender Nonconforming youth, their natural supports, and other relevant stakeholders. Form a Youth Advisory Committee to provide input and feedback on the program and curriculum development, and overall project. Complete a program design, curriculum, and evaluation framework. Pilot and refine the curriculum. The consultant will support Centre for Sexuality to complete number 2 above: to develop and implement a community needs assessment and consultation process that will inform program and curriculum development. We anticipate completion of the contract will take approximately 50-60 hours.Scope of ActivitiesWith direction from Centre for Sexuality teamCreate a community needs assessment plan Develop interview and focus group guides Develop online stakeholder surveyConduct five to seven interviews with key stakeholdersCo-facilitate five focus groups: 2 with youth, 2 with youth natural supports, and 1 with service providersSynthesize interview, focus group, and survey results to compose a final summary report with program and curriculum recommendations Proposal and Project TimelinesTimeline for proposal process:Submission deadline: May 3rdth, 2021Submission review: April 22th to May 5th, 2021Interviews: May 5th to May 7th, 2021Applicants notified: No later than May 10th, 2021Project timelines:Project must be competed: No later than July 15th, 2021Regular project meetings: Every two weeksInternal progress reporting dates: Outline in proposalDraft reviews: Outline in proposalMilestone dates: Outline in proposalProject debrief: Outline in proposal BudgetThe maximum budget for the contract is $6,000. Selection CriteriaDuring the review process, we will focus on the following areas, which are considered essential to the success of the project and your partnership with Centre for Sexuality. Demonstrated understanding of project goals Applicable qualifications and relevant experience (e.g. research, facilitation of groups, survey creation)Lived experience as a Two Spirit, Transgender, Non-Binary, or Gender Non-Conforming personComfort and knowledge of gender and sexual diversityFamiliarity with Two Spirit and LGBTQ+ communities in Calgary and areaCost  Proposal RequirementsA completed proposal should include the following documentation. Only complete proposals will be considered. Completed proposals should be formatted in MS Word or PDF, and include: Cover letter and resumeDetailed proposal, including deliverables and timelinesCost inventoryOther documentation to support proposal, as deemed appropriate Please submit proposal to Becky Van Tassel athttps://centreforsexuality.bamboohr.com/jobs/view.php?id=31&source=aWQ9Mw%3D%3D Any questions about the project or request for proposals should be directed to Becky Van Tassel at [email protected]Thank you for your interest, however, only applicants selected for interviews will be contacted. No telephone calls please.  Centre for Sexuality is commitment to employment equity and encourage candidates from diverse backgrounds, abilities, and experiences to apply. It is our intent to have a workplace that reflects the diversity of the communities we serve.              

At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to a Manager and is part of the Multigenerational Wellness in Community department. Position Summary The Network Coordinator and Training Specialist plays a supporting role to The Way In, a long-term collaborative program serving older adults in Calgary that operates as a network of four agencies:  Calgary Chinese Elderly Citizens’ Association (CCECA), Calgary Seniors’ Resource Society (CSRS), Carya Society of Calgary (carya) and Jewish Family Service Calgary (JFSC).  The Way In provides a variety of supports to assist older adults in connecting to required programs and services that promote independence, healthy aging and social wellbeing.  This role also supports the coordination and consultation for relevant social work training programs to carya staff, partners and other stakeholders through carya’s certified Training Institute.Within the The Way In Network, carya is the backbone organization, providing ongoing support for program coordination, professional development and collaborative program initiatives.  The Network Coordinator plays a key role in supporting the network and network leaders in meeting the goals of the network and achieving network objectives.  In order to promote further coordination across the agencies, this position rotates work time between each agency office location.In addition, the Network Coordinator and Training Specialist will act as a social work consultant, involved in the planning, implementation, and monitoring of social work continuing education for approved individual courses/conferences as part of carya’s Training Institute.Network Coordination ResponsibilitiesSupport Aligned Network Activities For the purpose of creating consistent, high quality and integrated services for older adults across Calgary, the Network Coordinator and Training Specialist works to leverage skills, talents and resources across organizations to support each other in creating positive change in a diverse and dynamic community.  The Network Coordinator fosters a cooperative and mutually beneficial relationship within the Network, while acknowledging the distinct mandate of each Member organization.Under the direction of the designated Chair, supports the convening of the Supervisor Table on a regular basis.Facilitates and coordinates the implementation of activities determined at the Supervisor Table – this may involve collecting information, gathering stakeholders, coordinating sub-committees and/or developing communication materials to advance the work of the network.Supports the implementation of strategies or initiatives as directed by the Leadership Committee. Liaison for the network partnership with Distress Centre Calgary and oversight for contract requirements in the operation of 403-SENIORS and related reporting.Coordinates and compiles collective impact data as per established processes.Works with consultants and/or subject matter experts when required for network projects and initiatives.In collaboration with network representatives, develops initiatives that enhance quality and integration of The Way In services across the network.Participates in the promotion of The Way In Network and services at community events.Network Professional Development and Training The Network Facilitator promotes excellent service provision across the Network through appropriate professional development activities and opportunities for sharing of information across teams. In collaboration with network supervisors, develops and implements an annual training  plan for  Outreach Workers across the network – this includes planning topics, coordinating facilitators/logistics, ensuring ACSW credit eligibility, evaluation of sessions and facilitation as appropriate.Maintains standardized training manuals with regular review at Supervisor Table.Supports the development of standardized tools that enhance the delivery of The Way In services across partner organizations (ie. Assessment, Service Plans, Presentation Templates…).Support Policy and System Change Activities The Network Coordinator supports the Leadership Committee in educating policymakers and elected officials about effective and emerging strategies for working with older adults.  Through program measurement and outcome data, the Network Coordinator compiles information that may inform policy and program decisions related to older adults. Supports the implementation of the annual work plan as developed by the Leadership Committee.Liaises with community stakeholders as required and represents the network on committees as determined by the Leadership Committee.Prepares and/or compiles reports and other information as required by assigned projects or requested by network committees.Coordinates community meetings on behalf of the Leadership Committee as required.Training Specialist ActivitiesServes as a social work consultant for approved individual courses/conferences through carya’s Training Institute.Participates in and monitors the planning and implementation of the carya Training Institute courses and conferences. Assesses the educational needs of social workers across the agency (including The Way In Network) to inform course sourcing and development. Reviews or develops learning objectives for each course or conference.Plans, administers and monitors carya’s Training Institute continuing education courses.Works with other designated staff to stay current on the CE requirements in all jurisdictions for which CE credit is offered. Ensures the provider infuses cultural awareness and diversity into courses and the overall program.Resolves grievances related to any training provided by carya’s Training Institute.Evaluates data and consolidates feedback for all courses/conferences offered through carya’s Training Institute. Qualifications and ExperienceAn undergraduate degree and registration as a Social Worker in good standing with the ACSW is requiredA minimum of 5 years experience in the non-profit sector is preferred and experience in project management and working with older adults would be a definite asset.  Strong communication, facilitation and organizational skillsExperience in developing and/or delivering training in an adult learning environment is preferredA positive attitude and the ability to build cohesion across multiple stakeholder organizations is essentialCompletion of the Alberta Wellness Core Brain Story is an asset Please note the successful candidate must successfully complete a Criminal Record Check, including vulnerable sector search, within the past year. Full Time Regular (1.0 FTE, 37.5 hours per week) $54,421 - $65,563 per annum Competitive benefits package, flexible work schedule & supportive work environmentClosing DateMay 23, 2021If you are seeking a genuine challenge in a workplace where excellence is valued and the atmosphere is supportive, please send your résumé and cover letter to:   carya Human Resources at [email protected]caryacalgary.ca Carya is an equal opportunity employer. Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.

Requisition ID: 153864 Opportunity Type: Permanent Estimated Annual Salary: $250,000 - $300,000 Type of Remuneration: APP-Alternate Payment Plan Site Visit & Reallocation Allowance Programs Available For information and to determine eligibility for Department of Health and Wellness Incentives, please contact [email protected] About This Opportunity The Mental Health and Addiction Program (MHAP) is seeking a 1.0 FTE physician to work within a collaborative inter-professional clinical team, providing evidence-informed withdrawal management and related mental health and addiction care in an outpatient withdrawal management setting. The Physician (s) will work a total of 37.5 hrs per week (for a 1.0FTE). Workhours will be Monday-Friday onsite between the hours of 8:30 am-4:30pm. There may be an opportunity to provide virtual care, which can be explored with further discussion with Dr. Martell. This FTE could be shared among more than one physician. Application Requirement: Please submit via email your expression of interest and CV outlining your experience in relation to the accountabilities for the position to Physician Recruitment Consultant Lindsey Mattinson at [email protected] Compensation: Alternative Payment Plan (APP) with an annual salary of $278,099 If the successful candidate is from outside the local area, travel and accommodations reimbursement can be explored as needed. https://mha.nshealth.ca/en/services/recovery-support-centre Responsibilities assess and manage substance use disorder(s); work with the clinical team to initiate and monitor withdrawal management protocols; assess and manage other medical and psychiatric disorders as indicated; conduct risk assessments and interventions for suicide, self/harm or harm to others; develop and implement care and discharge plans in collaboration with the client, clinical team, and family; support the facilitation transitions of care across a variety of settings; provide trauma-informed and culturally safe care; provide brief interventions related to substance use and concurrent disorders; maintain timely, clear, and accurate health records in adherence to Nova Scotia Health documentation policies. Expected Hours The Physician (s) will work a total of 37.5hrs/week. Work hours will be Monday-Friday onsite between 8:30 am-4:30 pm. Qualifications Current medical license issued by the College of Physicians and Surgeons of Nova Scotia (CPSNS); Current certification in the addiction medicine through one of the following professional organizations: 1) the College of Family Physicians Canada (CFPC) Certificate of Added Competence (CAC) for Addiction Medicine (AM); 2) American Board of Addiction Medicine (ABAM) certification; or 3) International Society of Addiction Medicine (iSAM) certification is an asset; Must hold, or be willing to obtain, active credentials and privileges with NSHA; Must maintain liability insurance through the Canadian Medical Protective Association (CMPA) Clinical Experience Clinical experience in practicing addiction medicine is an asset, but not a requirement Experience working in a medical withdrawal management service is an asset; *If no clinical experience in medical withdrawal management, training and mentoring opportunities are available for those with limited or no clinical experience in this setting. Community Details Truro is home to more than 12,000 residents and a thriving business community. Residents of Truro enjoy active living. They often boast about Victoria Park, a natural 400 acre woodland park in the centre of town, and their state-of-the art recreation centre (Rath Eastlink Community Centre) that offers an NHL sized arena, a competition-sized (25m) swimming pool, a water slide, a fitness centre, and a rock climbing wall. Truro is known for its excellent education offerings for students of all ages in English and French, particularly its highschool level arts programs and extra-curricular performances. Truro is home to a campus for Nova Scotia Community College, The Institute of Human Services Education, and the Agricultural Campus of Dalhousie University. Truro is conveniently located less than one hour's commute to Halifax and 30 minutes to the Halifax International Airport. Locally-crafted wine? Winter adventures? Fresh lobster? This beautiful part of the province has something for everyone. It's as diverse in landscape as it is in recreational opportunities. Spanning from the warm water beaches of the Northumberland Straight to the surreally stunning Bay of Fundy, the region features vibrant towns, the province’s best downhill skiing, festivals and events galore, and a terroir ideal for the production of wine. Physicians in Nova Scotia provide fulfilling patient care which embraces family life, professional development and community involvement. That's what makes practicing medicine in Nova Scotia unique. Physicians are increasingly attracted to practices that offer team-based care to their patients and allow them to consult with their peers. The size and scale of Nova Scotia allows for better connections across the health care system. Your practice of medicine and your life is richer here. Nova Scotia is more than medicine. Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

Requisition ID: 154843 Opportunity Type: Permanent Estimated Annual Salary: 50,000 - 100,000 Type of Remuneration: APP- Alternative Payment Plan Site Visit & Reallocation Allowance Programs: Site Visit Program; Relocation Program For information and to determine eligibility for Department of Health and Wellness Incentives, please contact [email protected] About This Opportunity The Mental Health and Addictions Program (MHAP) is seeking a part-time Addiction Medicine Consultant(s), interested in working as part of a new MHAP Addiction Medicine Consult Service. The available positions is 0.2 FTE at the Middleton Recovery Support Centre at Soldiers Memorial Hospital. The physician would practice within a collaborative inter-professional clinical team, providing evidence-informed withdrawal management and related mental health and addiction care in an outpatient withdrawal management setting. The Consultant would provide telephone consultative support to primary care physicians and nurse practitioners, emergency department physicians, community pharmacists and acute care inpatient physicians in recognizing and managing substance use disorders. Work hours will be Monday - Friday onsite between the hours of 8:30 am - 4:30 pm. There may be an opportunity to provide virtual care, which can be explored with further discussion with Dr. Martell. Learn more about the Nova Scotia Health Recovery Support Centres. Application Requirement: Please submit your expression of interest and CV outlining your experience in relation to the accountabilities for the position to Patti Smith, Physician Recruitment Consultant in the Western Zone, via email to [email protected] Responsibilities The Addiction Medicine Consultant (s) works collaboratively to: Provide Evidence-Informed clinical advice and guidance in response to consultation requests from targeted clinicians providing addictions care in Nova Scotia Support knowledge translation to improve clinicians' ability to address patient's needs related to substance use Assess and manage substance use disorder(s) Work with the clinical team to initiate and monitor withdrawal management protocols Assess and manage other medical and psychiatric disorders as indicated Conduct risk assessments and interventions for suicide, self/harm or harm to others Develop and implement care and discharge plans in collaboration with the client, clinical team, and family Support the facilitation transitions of care across a variety of settings Provide trauma-informed and culturally safe care Provide brief interventions related to substance use and concurrent disorders Maintain timely, clear, and accurate health records in adherence to Nova Scotia Health documentation policies Complete administrative documentation related to the service Participate in development, planning and quality improvement activities for the addiction medicine consult service Accountable to the NSHA Mental Health and Addictions Physician Lead: Addiction Medicine Expected Hours The MHAP Addition Medicine Consult Service will operate Monday to Friday from 8:30 am - 4:30 pm. The MHAP Addition Medicine Consult Service will operate Monday to Friday from 8:30 am - 4:30 pm. The rotation between the Western Zone Recovery Support Center sites would be discussed with Dr David Martell. Qualifications Current medical license issued by the College of Physicians and Surgeons of Nova Scotia (CPSNS) Must have current certification in the addiction medicine through one of the following professional organizations: the College of Family Physicians Canada’s (CFPC) Certificate of Added Competence (CAC) for Addiction Medicine (AM) American Board of Addiction Medicine (ABAM)certification International Society of Addiction Medicine (iSAM) certification Must hold, or be willing to obtain, active staff privileges with Nova Scotia Health Authority Must maintain liability insurance through the Canadian Medical Protective Association (CMPA) Available to participate in the development, planning and implementation of quality improvement activities for the Addiction Medicine Consult Service Maintains eligibility for addiction medicine certification relevant to the Addiction Medicine Consultant role and a demonstrated commitment to lifelong learning CLINICAL EXPERIENCE Experience in practicing addictions medicine in a variety of clinical settings is an asset but not a requirement Experience in clinical leadership is an asset Experience working in a medical withdrawal management service is an asset Experience working within or collaboratively with a complex system environment is an asset If no clinical experience in medical withdrawal management, training and mentoring opportunities are available for those with limited or no clinical experience in this setting Community Details Located near the centre of the Annapolis Valley, Middleton - otherwise known as ''The Heart of the Valley'' - is a scenic town with a population of approximately 2,000. The community values diversity, opportunity, and partnership while serving as a regional centre for business, education, health, and recreation. Discover what it is like to work study, live or play in tranquil Middleton! Middleton is a town with something for everyone. Picture breathtaking views in all seasons, year-round special events, and diverse community groups to match your interests. Community and Economic Development programs provide a wide range of active-living town recreation and business experiences to please everyone. The Annapolis Valley is famous for its beauty, apples - and more recently - its fantastic wines. If you are looking to put down roots, affordable small farms and acreages are plentiful in this area. Watch: Have It All Physicians in Nova Scotia provide fulfilling patient care which embraces family life, professional development and community involvement. That's what makes practicing medicine in Nova Scotia unique. Physicians are increasingly attracted to practices that offer team-based care to their patients and allow them to consult with their peers. The size and scale of Nova Scotia allows for better connections across the health care system. Your practice of medicine and your life is richer here. Nova Scotia is more than medicine. Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

Requisition ID: 154343 Opportunity Type: Permanent Estimated Annual Salary: 365,000 Type of Remuneration: LFM - Longitudinal Family Medicine Site Visit & Reallocation Allowance Programs: Site Visit Program; Relocation Program For information and to determine eligibility for Department of Health and Wellness Incentives, please contact [email protected] About This Opportunity The Mental Health and Addiction Program (MHAP) located at the Yarmouth Recovery Support Centre at Yarmouth Regional Hospital in Yarmouth is seeking a part-time 0.5 FTE physician to work within a collaborative inter-professional clinical team, providing evidence-informed withdrawal management and related mental health and addiction care in an outpatient withdrawal management setting. The Consultant would provide telephone consultative support to primary care physicians and nurse practitioners, emergency department physicians, community pharmacists and acute care inpatient physicians in recognizing and managing substance use disorders. Work hours will be Monday - Friday onsite between the hours of 8:30 am - 4:30 pm. There may be an opportunity to provide virtual care, which can be explored with further discussion with Dr. Martell. Learn more about the Nova Scotia Health Recovery Support Centres. Application Requirement: Please submit via email your expression of interest and CV outlining your experience in relation to the accountabilities for the position to Patti Smith, Physician Recruitment Consultant for the Western Zone, via email to [email protected] Responsibilities assess and manage substance use disorder(s) work with the clinical team to initiate and monitor withdrawal management protocols assess and manage other medical and psychiatric disorders as indicated conduct risk assessments and interventions for suicide, self/harm or harm to others develop and implement care and discharge plans in collaboration with the client, clinical team, and family support the facilitation transitions of care across a variety of settings provide trauma-informed and culturally safe care provide brief interventions related to substance use and concurrent disorders maintain timely, clear, and accurate health records in adherence to Nova Scotia Health documentation policies Expected Hours The MHAP Addition Medicine Consult Service will operate Monday to Friday from 8:30 am - 4:30 pm. Qualifications Current medical license issued by the College of Physicians and Surgeons of Nova Scotia (CPSNS) Current certification in the addiction medicine through one of the following professional organizations: the College of Family Physicians Canada (CFPC) Certificate of Added Competence (CAC) for Addiction Medicine (AM) American Board of Addiction Medicine (ABAM) certification International Society of Addiction Medicine (iSAM) certification is an asset Must hold, or be willing to obtain, active credentials and privileges with NSHA Must maintain liability insurance through the Canadian Medical Protective Association (CMPA) CLINICAL EXPERIENCE Clinical experience in practicing addiction medicine is an asset, but not a requirement Experience working in a medical withdrawal management service is an asset *If no clinical experience in medical withdrawal management, training and mentoring opportunities are available for those with limited or no clinical experience in this setting Community Details Yarmouth is located at the southwestern most tip of Nova Scotia serving a population of approximately 60,000 in three counties. Affordable housing is available on stunning ocean and lake-frontage properties. Yarmouth is the recreational, entertainment and shopping hub of the southwest area. There is so much to enjoy about the Southwestern end of Nova Scotia, including a unique and storied Acadian French history and beaches that take your breath away! Yarmouth is also connected to the United States through an international ferry service in the summer months. Our enviable combination of urban amenities and rural natural beauty offers an excellent quality of life for the people that live here. Nova Scotia offers the medical professional opportunities found in larger cities while maintaining a work-life balance in livable, walkable, and affordable communities. Yarmouth also is a Dalhousie Family Medicine residency site, so there are teaching opportunities as well. For more details on living and practicing in Yarmouth, please watch Why Practice in South West Nova Scotia and Edge of Everywhere videos, and visit Town of Yarmouth and Yarmouth and Acadian Shores. Physicians in Nova Scotia provide fulfilling patient care which embraces family life, professional development and community involvement. That's what makes practicing medicine in Nova Scotia unique. Physicians are increasingly attracted to practices that offer team-based care to their patients and allow them to consult with their peers. The size and scale of Nova Scotia allows for better connections across the health care system. Your practice of medicine and your life is richer here. Nova Scotia is more than medicine. Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

Technical Support Consultant - Future Opportunities Unlock future opportunities by joining our Talent Community! Join our Exclusive Talent Community and seize the opportunity to be scouted for upcoming remote Part-Time Call Center roles. Your journey to a rewarding career starts here.Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story!We're hiring Part-time Technical Support Consultants and you get to WORK FROM HOME! Join our contact center team starting New Year!As a Technical Support Consultant, you will provide exceptional customer service supporting customers with their Rogers Ignite / Wirelessservices. Who we're looking for: We're seeking enthusiastic Technical Support Consultants with a positive attitude and genuine willingness to help others. In this role, you'll listen attentively, be curious, ask the right questions, and troubleshoot to deliver appropriate and clear solutions, ensuring our customers get the most out of their products and services. Collaborate with your team and other departments; you will contribute world-class technical customer service. This opportunity with Rogers could be the beginning of a fulfilling and rewarding career! What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive hourly rate and performance-based bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off all Rogers products & Services & Blue Jays tickets, 25% off TSC items, 20% discount on ALL wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies Paid time off for volunteering Give Together November: Company matching contributions to charities you support Growth & Development: Ongoing training and development to enhance your skills and knowledge to find solutions and/or the products that best suit our customers Opportunity to provide mentorship and coaching to new hires and potential progression to second-level customer support My Path: self-driven career development program & job shadowing Rogers First: priority in applying to internal roles of interest Access to LinkedIn learnings Wellness: Homewood employee & family assistance program Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Connect with customers through inbound calls, outbound calls, and chat support, providing an end to end customer experience with a focus on troubleshooting their technical issues Aim for first call resolution to ensure customer satisfaction Educate customers on their existing products and recommend value-added services Effectively address customer issues by demonstrating accountability for technical problems through active listening, skillful questioning, and clear communication of appropriate solutions Implement the ongoing training and certifications you receive on Roger's products and services and best solutions practices What you bring: Flexibility to work in our 24/7 environment (primarily being afternoon, evenings and weekends) 1+ years of professional customer interaction (face-to-face or over the phone) Ability to multi-task in a fast-paced environment while navigating multiple computer systems Clear written and oral communication skills, and listening skills Comfortable making outbound calls to proactively solve customer issues Brand Ambassador mindset, thriving in a dynamic work environment eager to learn new skills and develop a career at Rogers Customer-focused champion and resourceful problem-solver Join our team and receive ongoing training and development to equip you with the necessary skills to provide excellent service and find the best solutions and products for our customers. As part of the recruitment process, candidates will be required to provide consent for and successfully pass a criminal and credit background check. Schedule: Part Time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 855 York Mills Rd. (WFH), North York, ON Travel Requirements: None Posting Category/Function: Call Centre Operations & Technical Support Requisition ID: 297450At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: North York, ON, CA Winnipeg, MB, CA Vancouver, BC, CA Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Nanaimo, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Technical Support, Consultant, Consulting, Call Center, Technology, Part Time, Contract, Customer Service Apply now »

THE TEAM The mission of the Project Management Office is to bring the most important projects to realization.THE OPPORTUNITYAritzia is growing, and our Project Management Office (PMO) is growing with it. This is a unique opportunity to be part of the team responsible for transforming strategy into realized projects that create net new value for Aritzia. As the Senior Project Manager, you will be responsible for delivering the successful completion of the highest quality projects deliverables, on time and on budget. You will partner with business experts and lead cross-functional teams to deliver solutions that bring the greatest value to the organization and grow our business for the long term. Our upcoming project portfolio includes: Post-Acquisition Business IntegrationInternational eCommerce ExpansionCustomer & Marketing ProgramsProduct Merchandising Technology SystemsDistribution Centre RelocationOffice Space Development With your valuable contribution to the business in this role, the opportunities are endless - from a rewarding career in Project Management to continued growth within Aritzia. THE ROLE As the Senior Project Manager, you will: Spearhead the successful delivery of large scale multi-disciplinary business, space, and/or technology projects that directly contribute to our corporate growth initiatives Continually evolve Aritzia project management methodologies and develop the necessary technical capabilities to staff and resource for the highest project success Partner with executive stakeholders to champion transformation and change THE QUALIFICATIONS The Senior Project Manager has: Proven skills, education, and/or applicable certifications, including relevant Project Management experience (PMP preferred) A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to collaborate fluently with cross-functional partners A commitment to quality and investing in results that add value to the business THE COMPENSATIONThe typical hiring range for this position is $125,000-$135,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus and equity.We are always looking for top talent - if your qualifications differ from those listed above, the scope of work and final agreed upon [salary/wage] may be adjusted to reflect your individual qualifications.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms, and more.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Nurse Practitioner - Access and Assessment Centre, Mental Health and Substance Use Job ID 2023-91979 City Vancouver Work Location Segal: Joseph & Rosalie Family Supplementary Job Title Physicians & Medical Staff - Nurse Practitioner Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nurse Practitioners Salary Grade 10 Min Hourly CAD $59.59/Hr. Max Hourly CAD $85.65/Hr. Shift Times varies Days Off Various Work Schedule Details varies Position Start Date As soon as possible Salary The salary range for this position is CAD $59.59/Hr. - CAD $85.65/Hr. Job Summary This job was posted on our former career site as Posting #170720 Come work as a Nurse Practitioner with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Nurse Practitioner to join the VCH Access and Assessment Centre team. Apply today to join our team! VCH is pleased to announce we will now reimburse Nurse Practitioners (NPs) for the cost of the Objective Structured Clinical Exam (OSCE), upon successful completion, for NP candidates who have not yet completed the exam, and who are hired into a regular or temporary position with VCH. The OSCE reimbursement is in the form of a forgivable loan, which is forgiven after one (1) year of continuous employment in a regular or temporary position with VCH. Access and Assessment Centre (AAC) The VCH Access and Assessment Centre (AAC) is looking to hire Nurse Practitioners into our multidisciplinary team. AAC provides a single point of low-barrier access and assessment to Vancouver’s Mental Health and Substance Use (MHSU) landscape. We provide clinician assessments, crisis management, and psychiatric consultation as required. We work closely with community partners and other MHSU services to support the residents of Vancouver in accessing appropriate mental health and substance use services at the appropriate time. We are located at the Segal building on the VGH campus. We are looking to add NPs into our team to work closely with our existing clinical team (RNs, RPNs, SW, Psychiatrists). NPs will support assessments, medication starts/recommendations, and inform discharge plans back to primary care providers in community. If you’re looking for a collaborative, creative, and fast paced team focused on providing Mental Health and Substance Use services, AAC is the place for you! Connect with us to discuss FTE options.As a Nurse Practitioner with VCH you will:Be responsible and accountable for the comprehensive assessment of patients and clients including diagnosing diseases, disorders and conditions.Initiate treatment including health care management, therapeutic interventions and prescribes medications in accordance with the statutory and regulatory standards, limits and conditions, and employer policies and procedures.Provide professional guidance to other health professionals and participates autonomously as a member of the interdisciplinary health teams.Collaborate with clients and other health professionals to identify and assess trends and patterns that have implications for clients, families and communitiesDevelop and implement population and evidence-based strategies to improve health and participate in policy-making and quality improvement activities that influence health services and practices.Participate in peer, program and self-review to evaluate the outcome of the services at the client, community and population level.Be responsible for own professional development and maintaining competence in the position, and maintaining privileges as active medical staff as required.Report to an Operational Director, Professional Practice and has key accountabilities for quality assurance and patient safety within the Regional Department of Nurse Practitioners. Qualifications Education & ExperienceCurrent registration as a Nurse Practitioner with the British Columbia College of Nurses and Midwives (BCCNM) plus 4 years of recent, and relevant clinical nursing experience.Successful completion of the Objective Structured Clinical Examination (OSCE) required.Knowledge & AbilitiesAbility to perform the full scope of NP duties and responsibilities.Applies for and maintains core and non-core privileges, as required by the program, as active medical staff within the VCH Regional Department of Nurse Practitioners and cross-appointments as described in the VCH Medical Staff Rules and Medical Bylaws.Ability to apply knowledge of developmental stages, behavioral sciences, pathophysiology, psychopathology, epidemiology, and evidence-based practice to clinical diagnosis and patient management.Ability to apply knowledge of pharmacology, pharmacokinetics and pharmacodynamics to prescribing and evaluating treatment responses.Ability to communicate and collaborate with patients and families about health findings, diagnosis, treatment, self care and prognosis.Ability to collaborate, consult with and formally refer clients and patients to physicians and other health professionals when appropriate.Ability to critically assess and evaluate health research literature to determine best practices; ability to introduce education and evidence-based research.Ability to assess and recognize population health trends; ability to plan and implement strategies for population based prevention and health promotion.Ability to implement and evaluate planned change.Ability to define the specific areas of practice and client population for whom the position is competent to provide health care services.Ability to apply lead leadership skills within a program and team setting.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Grow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Application Deadline: 04/25/2024Address:VIRTUAL61 - HomeRes - QC - BMOAddress: VIRTUAL(R)61 - HomeRes - QC - BMO This position requires proficiency in a language other than French to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Work schedule : must be available to work from Monday to Sunday from 8am to 8pm. Why you'll love growing your career here: Join and engaged, collaborative team of knowledgeable Business Banking experts who play a key role in finding personalized solutions for new and existing clients to meet their business needs. As a Specialist, Business Banking Services you will develop strong active listening skills and learn a wealth of knowledge about business banking. You will work with a network of internal & external business groups to find the right solutions for our customers. This role will open the door to future roles such as: Commercial Service Officer or Advisor, a Personal Banking Associate, a Commercial Lending Deal Specialist, CCC Assistant Manager, or a Business consultant. What you'll need: Knowledge & relevant experience with Everyday banking products and services Strong written & verbal communication skills Call centre & banking experience, customer service skills (preferred) Organization skills - Good. Reliability/team player Collaboration & team skills - Good. Analytical and problem-solving skills - Good. High school diploma or equivalent work experience. Bilingual Required. How you'll Succeed: You will probe to understand customer needs and provide Business Banking sales, service and advice to existing BMO customers or prospects. You will advise customers on Business Banking strategies and products (including credit cards) that meet their objectives and priorities. Fulfill sales and service activities for the customer in accordance with approved procedures. You will identify and makes referrals to other business groups as needed. Handle customer inquiries in an informed, professional, and efficient manner. Escalate complex or unresolved customer situations to the appropriate BMO colleague as required. Perform any required activities & transactional outcomes after calls to ensure customer's requests are accurately processed. Refer to other business groups as needed. Maintain current knowledge of business banking and credit card products & processes and integrate into customer conversations in a professional manner. Maintains the confidentiality of customer and Bank information and Adheres to regulatory and compliance requirements appropriate for the jurisdiction. Report issues as needed to protect the bank, and our customers. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade: 4 Job Category: Individual Contributor / Collaborateur We're here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you'll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You'll DoAs the voice of TD, you'll be passionate about understanding our customers. Whether you're assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you'll help us offer personalized support to our customers whenever they need it. You'll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: •Make people's day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. •Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. •Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. •Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to SucceedWe're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter. •High School Diploma or equivalent • Bilingual: French & English •Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) •Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. •Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). •Flexibility, resiliency, and a positive attitude when responding to challenging situations. •Ability to work both independently and as part of a team. •Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. #LI-NACO #IN-NACO NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Posting Title LSO OTHR 2 - Groundwater Monitoring Specialist Position Classification Licensed Sc Off Other 2 Union PEA Work Options Hybrid Location Fort St John, BC V1J6M7 CAMultiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASalary Range $67,931.58 - $86,624.56 annually Close Date 3/31/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Env & Climate Change Strategy Ministry Branch / Division Environmental Protection Division Job Summary Join dedicated professionals making valuable contributions to the lives of British ColumbiansThe Environmental Monitoring and Analysis Branch (EMAB) is a key program area within the Environmental Protection Division (EPD). The branch manages and coordinates the acquisition, publication and application of data analytics and science-based knowledge, including the provision of lab services. The branch supports the management and stewardship of the natural resource sector through ambient monitoring data production, development of scientific/technical standards and guidelines and through the provision of expert environmental and climate change advice and support.Within EMAB, the Environmental and Climate Monitoring Section (ECMS) is responsible for the province-wide delivery of the air and climate, surface water, groundwater, snow, and water quality monitoring networks (e.g., Provincial Groundwater Observation Well Network (PGOWN)); as well as expert and professional leadership in data collection, analysis, and reporting; equipment installation, operation and maintenance; oversight of operational standards and quality assurance; and development and implementation of analytical products (e.g., snow surveys).The Groundwater Monitoring Specialist provides specialized technical services in ambient groundwater monitoring. It is a field-based position that coordinates cross-regional operations; carries out, or assigns, applied research studies and initiatives; and contributes to program and budgetary planning for the PGOWN and associated groundwater monitoring programs. The position applies professional expertise to complex groundwater issues; coordinates tactical and operational planning; and leads installation and expansion projects. The position also provides functional supervision to field staff, including training and operational guidance and provides leadership and direction to contractors/consultants. The Specialist assesses and makes recommendations in the development and implementation of PGOWN procedures, processes, standards,and internal policies related to provincial groundwater network operations.Typical working teams and partners include: First Nations, federal and provincial representatives, ministry staff (including senior managers), local government officials, stewardship groups, non-profits, etc.Job Requirements:• Bachelor's degree in Natural Sciences, Earth Sciences, Civil or Water Resources Engineering with emphasis in hydrogeology, engineering or groundwater hydrology or in a similar acceptable water or natural resource field such as those stated above; AND • Registered (or is immediately eligible for registration) as a Professional Geoscientist or Professional Engineer with Engineers and Geoscientists of British Columbia (EGBC); or as a Professional Agrologist with the British Columbia Institute of Agrologists (BCIA). • Note: immediately eligible for registration is defined as being able to transfer a current membership from an applicable jurisdiction to the BC association within six (6) months of employment. Confirmation of registration/eligibility is required before an offer of employment can be made. Under-implementation of the position at an LSO 1A level may be considered, provided an applicant is registered with a British Columbia professional association and is actively articling / in-training (GIT, EIT, or AAg) by the time of the offer of employment and can achieve their full professional designation within two (2)years of employment.Experience Minimum three years of combined experience. Must include all of the following: • Experience working in a water resource management field, with specific experience in planning, organizing and leading field-based surface or groundwater assessments and providing oversight to those engaged in these activities. • Experience planning and overseeing the drilling of observation / monitoring wells and collecting groundwater level and chemistry data. • Experience interpreting and analyzing maps and data related to water and resource management; and in the use of associated technology, software, and equipment.Preference may be given to applicants with the following: • Experience establishing collaborative working relationships with scientific/technical/industry professionals, community leaders, First Nations, and others.Provisos • Possession of a valid Class 5 BC Driver's License. • Willingness to conduct field work which may include travel to remote areas by vehicle or other means of transportation (e.g., boats, small planes, or foot). Such work may involve overnight or extended stays away from home and in outdoor camps and in all weather conditions. • May require the operation of a variety of equipment.For questions regarding this position, please contact [email protected] .About this Position: This position can be based out of any of the location(s) listed above. Flexible work options are available; this position may be able to work up to 4 days at home per week subject to an approved telework agreement. This posting is to establish an eligibility list for future permanent and/or temporary vacancies. Applicants who do not fully meet the required qualifications may be considered for this position, but at a lower classification. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.Working for BC Public Service offers a competitive salary, diverse work environment, a healthy work/life balance, and excellent benefits. In addition to the base salary for Professional Employee Association members, there is an allowance to cover professional fees, strong dental and medical plans and much more. Salary listed does not include the additional 7% Overtime Shift Standby (OSS) provision that can be taken as taken as time off or salary on an annual basis which is on top of four (4) weeks annual leave.How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Professional Designation: YES- Please include your registration number in your application. You must be registered (or immediately eligible for registration) a Professional Agrologist with the British Columbia Institute of Agrologists (BCIA); OR, a Professional Engineer/Geoscientist with Engineers and Geoscientists British Columbia (EGBC). Note: immediately eligible for registration is defined as being able to obtain registration in BC from a current membership from an applicable jurisdiction. Applicants must confirm their eligibility with the appropriate BC association ( BCIA , EGBC ). Confirmation of registration/eligibility will be required before an offer of employment can be made.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES -A resume is required as part of your application, however, itmay notbe used for initial shortlisting purposes.Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Scientific and Technical

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Every single day is an adventure! Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals. Your role within the Contact Center is essential to TD's success, as our customers are at the center of everything we do. You'll support customers and internal/external partners with a variety of financial services through inbound and outbound calls, and digital channels. Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives and our communities.Job Details It starts when you pick up the phone or log in online. With each conversation, you'll be playing one of the most important roles supporting our customers' happiness with the bank. Every day, you will: •Provide customers with the best solutions and offer advanced guidance and expertise on how TD's digital assets can help them to meet their financial needs now and in the future. •Deliver outstanding service and/or sales support with moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time. •Play a key role in addressing concerns and providing subject matter guidance to customers and/or partners; and be accountable for problem solving and/or raising matters to the appropriate people. •Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice. •Gather and analyze data to identify and help solve complex problems; use sound understanding of process/policy risk when recommending exceptions outside general guidelines •Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues. Bring your whole self to work and have fun! This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of TD! Most importantly, you'll be our voice at TD. Every phone call you answer, every message you send is your chance to shine! Job Requirements •High school diploma and one (1) or more years of relevant experience •Advanced skills and expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features •Sound communication skills to communicate unusual and/or complex content in a clear manner •Possess computer & multi-tasking skills •Thrive in a dynamic and time-sensitive environment •Advanced knowledge of our business and understand the functions of our various business areas •Passionate and engaging individual with a desire to consistently and compassionately deliver superior customer experience Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Position Description: Ready to join an outstanding community of professionals who are committed to diversity and inclusion, corporate social responsibility and encourages its members to learn, grow, and chart an exciting career?CGI is more than just an IT company. Be part of a team that supports the local community and has the ability draw on global outstanding talent. Benefits include a share purchase program, profit sharing, wellness credits, training and development programs, and flexible work schedules. Become part of an outstanding culture that gives you the freedom to innovate, to make decisions, to achieve your full potential, and to chart your own career!We are seeking a reliable professional to join our eHealth Contact Centre team as a Level 1 Contact Centre Agent providing support to Albertans using the desktop and mobile application, MyHealth Records. In this multifaceted role, you will support users by phone or through an online support portal to deliver a high level of customer support. Your future duties and responsibilities: • Provide Level 1 user support by responding to, diagnosing and resolving customer issues or questions, raised over the phone or an online service portal through fast, efficient and friendly customer service• Use existing process and procedure documentation to help solve issues• When unable to resolve on first contact, advance unresolved inquiries by clearly articulating customer issues and collaborate with a variety of Level 2 teams and third party service providers, monitor for status and communicate the resolution back to the client• Resolve problems with or without remote tools• Clearly document all inquiries and cases using the existing case management system• Provide status updates to users when requested, or as required by service level measures• Enter all resolution steps into the case management tool• Understand service level requirements, in order to manage time and workload to meet predetermined service levels• Assist in peer agent training, create reports, and update documentation Required qualifications to be successful in this role: • 1-3 years of experience in customer service in a call centre environment or applicable work experience• Be proficient with telephony system, email, CRM and other applications to support tier 1 responsibilities • Ability to stay up to date on current and revised tier 1 processes, documentation and application functionality• Excellent verbal and written communication skills• Ability to work independently and within a team structure • Support and assist peers and team as needed (ie. Troubleshooting cases, answering questions, mentoring, etc.)• Customer service preferred with the ability to handle difficult callers and problem solve various issues • Experience in Internet Explorer, Google Chrome, Firefox and other modern browsers• Clear, eloquent speaking voice, excellent phone etiquette• Available to work within regular business hours Monday to Friday 8:00am-4:30pm MST• Above average knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook)• Excellent troubleshooting and analysis skills with attention to detail• Strong computer skills, ability to multitask and balance multiple priorities, good time management skills• Must be reliable and punctual, bring positive energy, enjoy being a problem solver and helping others• Outstanding interpersonal skills; a self-starter• Great teammate, energetic, enthusiastic, eager to learn and grow• Able to work in a fast-paced, dynamic environment• This opportunity is a 6-month contract working 20-40 hours per week Skills: Customer Service & SupportTelephony What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Inbound Telesales Consultant - In Office At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: Who we're looking for: We're looking for Sales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You thrive on the energy of in-person collaboration as you work closely with your team in our Winnipeg or Calgary office. What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, performance-based bonus and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Welcome our customers in a friendly and personal manner Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Primarily inbound calls, supporting chat and/or outbound calls when required You will receive training on different brands, products, services Create a sense of urgency to close the sale and meet first call resolution Meeting performance-based goals and sales targets Navigating our systems and tools to locate the best offers Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products and services What you bring: Willingness to work a flexible schedule, including evenings, weekends, and holidays Experience in sales and contact centre roles is an asset Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Interpersonal skills while working in a collaborative team based environment Schedule: [[req_RogersFullPartTime]] Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 22 Scurfield Boulevard, Winnipeg, MB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307593 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Calgary, AB, CA Winnipeg, MB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Brand Ambassador, Telemarketing, Network, Inside Sales, Customer Service, Marketing, Sales, Technology Apply now »

Posting Title SPO 27R - Provincial Practice Consultant, Youth Transitions Position Classification Social Program Officer R27 Union GEU Work Options Remote Location Abbotsford, BC V2S 1H4 CACampbell River, BC V9W 6Y7 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range As of April 7, 2024 $83,071.72 - $94,752.42 annually Close Date 4/11/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Children & Family Development Ministry Branch / Division Provincial Practice Branch Job Summary Apply your expertise in a role where you can make a positive difference for the children of B.C.The Ministry is responsible for a wide range of programs and services to children, youth and families including: promoting the healthy development and functioning of children, youth, and families; protecting children and youth from abuse, neglect and harm; providing guardianship services for children in care; supporting children and youth with developmental and multiple disabilities to live successfully and participate in the community; providing child and youth mental health services; and providing services to youth in Youth Justice.The Provincial Practice Consultant provides practice advice, in a wide range of serious and complex situations. A consultant will respond with clinical consultation representing evidence-based practice guidance in each case situation. Consultants may serve a number of Service Delivery Areas (SDA's) and will be asked to respond to the concerns/needs of social workers, team leaders, Directors of Operations, and the needs of multi-disciplinary, integrated teams. While responding to case specific consultation requests, the consultant will also support capacity building by assisting in the development and provision of training. The consultant provides support for programming and service delivery to facilitate best practice. This position is focused on youth protection including youth who are not in care, and those in out-of-home care, and young adults receiving post-majority supports.If you are ready to embark on a new career opportunity - please consider this rewarding career with the BC Public Service!JOB REQUIREMENTS: Applicants may be considered who meet the preferred OR expanded credentials and experience requirements.1. Preferred Credentials: Bachelor's Degree or higher in Social Work or in Child & Youth Care OR Master's Degree in Educational Counselling Psychology/Master of Arts in Counselling Psychology with completion of a practicum in family and child welfare OR In-service Ministry of Children and Family Development employees who have a regular SPO 24-30 base position that requires delegation under the Child, Family and Community Services Act (CFCSA) OR A candidate may be considered equivalent when they are registered and a member in good standing with the BC College of Social Workers or has a letter from the College confirming that their application for registration has been approved. NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services ( ICES ). You must provide a comprehensive report and the MCFD supplemental report by the closing date of this posting to be considered. 2. Expanded Credentials: Bachelor's Degree in a Human Services field OR Bachelor's Degree witha Major/Honors in a Human Services field OR Master's level graduate Certificate/Diploma in a Human Services field AFTER the completion of an unrelated Bachelor's Degree. PLUS, a minimum of one year of related OR job-specific work experience. Other combinations of education and experience may be considered. NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services ( ICES ). You must provide a basic report by the closing date of this posting to be considered. Human Services fields include: Psychology, Sociology, Criminology, Anthropology, Early Childhood Education, Indigenous Studies, Education, Theology or Nursing.Additional Requirements: Must currently hold, be immediately eligible to obtain, or must have previously held C4 Delegation under the Child, Family and Community Services Act (CFCSA). Minimum of four (4) years or more of experience in program specialty area of guardianship or youth services, gained within the last ten (10) years. Minimum six (6) months or more of experience providing training and group facilitation. Preference may be given to applicants with the following: Preferred education credentials AND/OR in-service Ministry of Children and Family Development employees who hold a regular SPO 24-30 base position that requires delegation under the Child, Family and Community Services Act (CFCSA). Experience working with Indigenous, First Nations, Métis and Inuit children, youth, families and partners. Applicants who self-identify as Indigenous (First Nations, Métis or Inuit) with the required combination of education and experience. Please note: Must possess and maintain a valid Class 5 BC Driver's License with no restriction or equivalent (i.e. from another Canadian Province). Please refer to the Job Profile located in the additional information section at the bottom of the posting for: A full list of related work experience. Definition of job specific experience. Willingness/proviso statements. For questions regarding this position, please contact [email protected] About this Position: Remote work is allowed. This position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.Travel within the province is required for this position.An eligibility list may be established to fill future temporary and permanent vacancies.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.How to Apply: Your application must clearly demonstrate how you meet the job requirements list above.Cover letter required: NO - Please do not submit a cover letter as it will not be reviewed.Resume required: YES - A resume is required as part of your application, however, itmay notbe used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Social Services

Location: Regina, SK Position: Full-time Term Start Date: April 29, 2024 . End Date: January 29,2025 Posting Closing Date: April 10, 2024 The Clinical Consultant for Supported Living Programs maintains a caseload and provides direct clinical services including, but not limited to; the completion of functional behavior assessments, the design of person-centred support plans and supports and interventions, and the development and delivery of a variety of person-centred groups based on the individualized needs of the participants. The Clinical Consultant also provides clinical consultation as required to support the SLP multi-disciplinary team. Qualifications Education and Professional Certification Master's degree in psychology, educational psychology, social work, occupational therapy, speech and language pathology, nursing, or in a related human service field. Professional designation is required. Experience Minimum one (1) year of experience working with individuals with developmental and intellectual disabilities; complex emotional, medical, and physical needs; or co-occurring mental health issues and disorders. Experience providing clinical leadership, guidance, support, and development to team members is an asset. Skills and Characteristics Strong leadership skills with the ability to inspire, motivate, mentor, and support others. Ability to work collaboratively with internal and external stakeholders. Subject matter expert in clinical and ethical issues relating to the care and support of vulnerable persons with complex needs, behavioural issues, developmental disabilities, mental health disorders, and/or other related issues. Strong assessment, counselling, and service (CARE) planning skills. Ability to set clear, obtainable goals and meet individual and program objectives. Exceptional interpersonal skills with the ability to form strong relationships and professional working alliances. Knowledge of person-centred thinking and gentle teaching. Ability to work within an ethical framework with extensive knowledge of relevant legislation. Ability to display empathy, patience, understanding, and a person-centred approach in day-to-day interactions. Ability to cope with emotionally demanding situations. Ability to be flexible and adapt to new situations. Ability to design and facilitate in-service specialized training. Strong written and oral communication skills. Effective time management and organizational skills with the ability to prioritize. Strong problem-solving skills with the ability to think critically and be solution focused. Open to continuous education and learning and development opportunities. Proficient computer skills. Duties and Responsibilities Services Develop and guide the person-centred care plan for the participants on the assigned case load. Support and guide the care team in the implementation of the person-centred service (CARE) plan and the supports and intervention strategies for each participant. Complete functional behavior assessments. Conduct individual, group, and family counselling, as appropriate. Develop individualized, evidence-based, and strength-based interventions and positive behavior support plans. Oversee and evaluate the adjunct music and art therapy contracts, including the referral process. Ensure the goals of the adjunct therapy are tied directly to the participant's care plan, the allocation of therapy hours, and goal achievement. Assist the participant and team in implementing strategies, evaluating the effectiveness of the strategies, and adjusting strategies as needed to ensure the best outcome for the participant. Develop and lead a variety of interactive behavioral therapy (IBT) groups. Facilitate specialized training as subject matter expert. Participate in the development and implementation of the PDD annual clinical strategic plan. Identify and implement quality improvement initiatives that are needed to ensure excellence of service delivery. Design, develop, and implement new procedures and protocol statements as required. Communicate and collaborate with internal and external stakeholders including families and referring agencies. Maintain file upkeep and documentation of the participants and their person-centred care plan and related supports and intervention strategies. Complete reports and documentation in a clear, accurate, and timely manner. Perform other related duties as assigned. Leadership Set the direction for the person-centred care program by integrating quality improvement initiatives and encouraging reflective practice. Share specialized knowledge with the PDD care teams and provide professional consultation and training to assist with the professional development of the various care team members. Provide leadership, guidance, consultation, and support to the PDD multi-disciplinary care teams as required; and to the wider agency regarding person-centred planning, person-centred thinking, zones of regulation, and CARE principles. Management of Resources Access clinical, educational/vocational, residential, administrative, and community resources appropriately and efficiently. Connect participants with the appropriate community resources, building effective support linkages for the participants and increasing the inclusion of the participants within their community. Work closely with the clinical director to forecast program budget, projecting clinical expenses annually. Regularly monitor budget expenditure to ensure targets are met. Safety Maintain, promote, and reinforce safe work habits, practices, and procedures. Adhere to written or verbal agency and government regulations, policies, practices, and instructions. Additional Requirements The incumbent is responsible for completing all mandatory training requirements for the position as per agency policy and guidelines. The incumbent must be registered with an accredited professional association or body. Wage Range: $81,203 to $104,977 Annually If you have any questions, kindly contact Natasha Anderson on 306-781-1259

Position SummaryWe are hiring a casual MHSU Worker to join our Treatment Support & Recovery (TSR)-Intensive Case Management (ICM) team at the Penticton Health Centre.Who are we looking for?The successful candidate(s) will have substance use experience to support the Substance Use Connections Team.What we offer:• Competitive salary and an attractive remuneration package• Career Growth• Employer paid training/education• Balanced lifestyleWhat Will You Work On?This position supports the South Okanagan MHSU Intensive Case Management department. The ICM team provides health and social services within the community setting, and provides an outreach component to work with vulnerable populations.The Treatment, Support & Recovery Worker functions as a member of the Hospitals & Communities Integrated Services (HCIS) health care team and as a member of a specific MHSU multi-disciplinary team whose purpose is to ensure that persons with severe and persistent mental health problems and/or problematic substance use issues have access to timely, responsive, evidence based treatment and clinical supports across the continuum of available services. The Treatment, Support & Recovery Worker provides assessment, treatment, case management, community support and as required, urgent response to clients who may also have serious functional impairment in the domains of physical health and personal, family, financial, occupational, and social life. The Treatment, Support & Recovery Worker functions as a primary clinician utilizing a variety of specialized treatment modalities/therapies for individuals, groups of clients and/or their families.Some Typical Duties and Responsibilities:• As the primary contact with the client in the community, conducts ongoing assessments of the client’s condition and determines the client’s needs, including identifying early symptoms of relapse.• Provides comprehensive bio/psycho/social services that include a continuum of options designed to optimize clients’ recovery and ability to function.• Provides highly involved case management, counselling, and other forms of direct service, and directly provides or assists the clients to access services to deal with treatment and recovery issues such as: medication management, problem solving, crisis management, nutrition, physical health, money management, personal hygiene, household management, coping skills, education, vocational training, and interpersonal relationships.• Arranges access to specialized services such as substance use, forensic/criminal justice, developmental disability, and acquired brain injury.• Identifies the need for, and ensures or arranges transition plans are in place for clients transferring between levels of care, including involvement in discharge planning and follow up after an admission to a hospital unit or emergency department. • Documents assessments, treatment formulations, care plans and progress notes according to professional standards and established guidelines, policies and procedures which may include computerized records and databases. • Establishes effective working linkages/relationships with all pertinent service providers such as community agencies, hospitals, residential care facilities, primary care physicians, and psychiatrists, to maximize treatment resources for clients.• Performs other related duties as assigned.Scheduling Information: Shift times are from 08:30 to 16:30 hours. This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week. Many careers with us begin with casual employment and lead to permanent or temporary career opportunities.How Will You Create an Impact?Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. Reasons to Apply at Interior Health... What we can do for youWe offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. If you are an experienced mental health professional and passionate about helping those in our community, apply today!QualficationsEducation, Training and Experience:Bachelor’s degree from an accredited educational institution in an Allied Health, Behavioural, or Social Science field relevant to the position, Two years’ recent related experience in a mental health and substance use environment or an equivalent combination of education, training and experience.Current valid B.C. driver’s license.As part of your application, please ensure to:• Upload your resume, cover letter (if Out of Province indicate if you are relocating to the area and when)• Upload a copy of your Bachelor’s Degree• Upload copy of your Driver’s License (Class V)

Inbound Telesales Consultant - In Office At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: Who we're looking for: We're looking for Sales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You thrive on the energy of in-person collaboration as you work closely with your team in our Calgary office. What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, performance-based bonus and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Welcome our customers in a friendly and personal manner Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Primarily inbound calls, supporting chat and/or outbound calls when required You will receive training on different brands, products, services Create a sense of urgency to close the sale and meet first call resolution Meeting performance-based goals and sales targets Navigating our systems and tools to locate the best offers Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products and services What you bring: Willingness to work a flexible schedule, including evenings, weekends, and holidays Experience in sales and contact centre roles is an asset Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Interpersonal skills while working in a collaborative team based environment Schedule: Full Time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307593 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Brand Ambassador, Call Center, Equity, Inside Sales, Telemarketing, Marketing, Customer Service, Finance, Sales Apply now »