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Product Advisor- OpenRoad Mazda Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEADPosition:Product AdvisorStatus:Sales Full-TimeDealership:OpenRoad Mazda Port MoodyDepartment:SalesBase salary: ($36,000 - $45,000) + Commission/bonus (total expected up to $100,000 with commission/bonus/variable pay scheme)We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives). Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Set goals for each month's productivity; plan and organize how to reach those objectives. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up. Attend department meetings as required. Suitable candidates must have the experience, drive, and proven success selling pre-owned vehicles as well Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3362 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
Lot Associate (Sales) - OpenRoad Mazda Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Lot AssociateStatus: Full-TimeDealership: OpenRoad Mazda Port MoodyDepartment: Sales Salary Range: $18 - $20We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Keep all vehicles clean and ready for delivery or display Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership) Lot presentation (housekeeping, display) Exceeding our customers' expectation on delivery condition of the vehicle Transport customers, parts and paperwork as requested by management Working effectively with Service Advisors and Product Advisors Washing vehicles after service KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Have an attention to detail and high quality control standards Be able to work effectively against deadlines Ability to effectively work with Product and Service Advisors, as well as other colleagues Be able to and is comfortable with lifting heaving loads as required Have strong computer knowledge and skills (an asset) Possess a valid British Columbia Driver's License, and are able to present a current copy of your driver's abstract (ICBC driver's record) for review Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3665 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Reception Associate - OpenRoad Mazda Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Reception AssociateStatus: Full-TimeDealership: OpenRoad Mazda Port MoodyDepartment: SalesSalary Range: $18 - $20/hourWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. Takes thorough messages, indicating the caller's name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party. Perform clerical duties and accounting duties as assigned by Management. Answer the phone and determine the nature of the phone call Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. Takes thorough messages, indicating the caller's name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party. Add and update customer information in CRMs Stay up to date on procedural changes for each dealership. Providing highest level of customer service to ensure satisfaction and retention. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to be versatile in working with changing priorities of position responsibilities, and ability to multitask. Professional personal appearance. Strong customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped. Exceptional interpersonal and communication skills over the phone and in person. Ability to work and function with all work teams and all department levels. Organized and detail oriented. Demonstrated computer skills - MS Word and Excel. Must be able to work in an active, social atmosphere without being distracted. Professional and confident attitude, strong time management skills. A second languageis ideal or preferred. Completed high school education, or equivalent work experience. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3733 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Cashier / Line Cook
McDonald's, Port Moody, BC
Full-Time and Part-Time Cashier / Line CookApply now to immediately connect with our virtual hiring assistant, Olivia! The starting hourly wage is $17.00 Working with us means:* \tAccess to education and skills development opportunities * \tA total rewards package that includes discounts, benefits, incentives and perks* \tFlexible hours/shifts * \tA safe, respectful, and inclusive workplacesThe jobHere are some of the role highlights:* \tGreeting guests, taking orders and processing payments* \tDrink and food preparation* \tCommunicate effectively with peers and Managers* \tFlexible and rotating hours day, night, afternoon, and weekends* \tAssembling and managing dine-in, take-out and delivery ordersWhether you are working in the kitchen, at the Drive-Thru, or at the front counter you are a part of a dynamic team that works together to deliver an exceptional guest experience.Your vibe and experienceNo experience needed, while previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated. What is most important to us is who you are.Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day.About usMcDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Lot Associate - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEADPosition:Lot AssociateStatus:Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Keep all vehicles clean and ready for delivery or display Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership) Lot presentation (housekeeping, display) Exceeding our customers' expectations on delivery condition of the vehicle Transport customers, parts, and paperwork as requested by management Working effectively with Service Advisors and Product Advisors Washing vehicles after service KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Have an attention to detail and high-quality control standards Be able to work effectively against deadlines Ability to effectively work with Product and Service Advisors, as well as other colleagues Be able to and is comfortable with lifting and heaving loads as required Have strong computer knowledge and skills (an asset) Possess a valid British Columbia Driver's License, and are able to present a current copy of your driver's abstract (ICBC driver's record) for review Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3813 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted
Lot Associate- OpenRoad Lexus Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Lot AssociateStatus: Full-TimeDealership: OpenRoad Lexus Port MoodyDepartment: Sales Compensation: $17 per hourWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Keep all vehicles clean and ready for delivery or display Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership) Lot presentation (housekeeping, display) Exceeding our customers' expectation on delivery condition of the vehicle Transport customers, parts and paperwork as requested by management Working effectively with Service Advisors and Product Advisors Washing vehicles after service KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Have an attention to detail and high quality control standards Be able to work effectively against deadlines Ability to effectively work with Product and Service Advisors, as well as other colleagues Be able to and is comfortable with lifting heaving loads as required Have strong computer knowledge and skills (an asset) Possess a valid British Columbia Driver's License, and are able to present a current copy of your driver's abstract (ICBC driver's record) for review Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3806 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Licensed Technician - OpenRoad Lexus Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Licensed TechnicianStatus:Full-TimeDealership: OpenRoad Lexus Port MoodyDepartment:Service Salary Range: $35.75 - $36.75/hrWe are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Footwear Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, & a Tool Allowance. Internal and external, training & development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan, tailored toward Associate wellness Recognition and Engagement Events And more! ROLE & RESPONSIBILITIES: Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with dealership and factory standards. Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer. Examine the vehicle to determine if additional safety or service work is required. Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised. Inform dispatcher when the job is started, finished, or interrupted. Be particularly attentive to repair orders on vehicles marked "RUSH" or "CUSTOMER WAITING". Complete and maintain documentation of work performed. Road-test vehicles to quality-check work performed. Supervise the work of any apprentice technicians as assigned to you by management. Attend factory-sponsored training classes. Keep abreast of factory technical bulletins. Ensure that customers' cars are kept clean. Keep the shop area neat, clean, and free of safety hazards. Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal ofhazardous wastes Assist in creating quotes for additional work required. Keep up to date on online training as required Follow company safety policies and practices, and immediately, report any and all accidents to aManager/Supervisor. This position will be expected to perform other duties as assigned by management. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Must be a fully licensed Technician. Working knowledge of automotive equipment Possess strong diagnostic and problem-solving skills in order to maintain optimal customer satisfaction. A highly self-motivated and organized individual. Well-developed interpersonal skills to effectively work with other members of the Service Department team. Must be committed to consistently delivering high-quality work. Ability to make sound decisions in a manner consistent with the essential job functions. A valid Canadian driver's license, and the ability to provide drivers abstract for review. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3801 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Product Advisor - OpenRoad Lexus Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Product Advisor Status:Sales Full-TimeDealership: OpenRoad Lexus Port MoodyDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives). Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Set goals for each month's productivity; plan and organize how to reach those objectives. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up. Attend department meetings as required. Suitable candidates must have the experience, drive, and proven success selling pre-owned vehicles as well Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3828 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Vehicle Valuation Specialist - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Vehicle Valuation Specialist Status: Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES:• Facilitate the Dealership's Goal of Appraising the vehicles and communicating a client's Ownership Options to 90% of the Service Clients who bring their vehicle in for service. This role also includes follow-up duties on each of these opportunities to the Dealership's Standard. • Provide exceptional customer service and determine each prospective client's vehicle needs by asking questions and listening. • Demonstrate to clients not only the value of their current vehicle, but also the value of them considering an upgrade to their vehicle. • Facilitate Purchase Paperwork of a client's vehicle on the Company's behalf based on approved Appraisal values provided by CVA and confirmed by the sales manager on duty. • Pass off clients who are interested in upgrading their vehicle to the sales team and ensure a seamless handoff. • Maintain ongoing performance tracker to determine success of KPI's.• Enter vehicle information into appraisal software, including photos, mileage, and condition.• Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. • Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in all product training available.• Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. • Ensure Clients' happiness to give the dealership the best opportunity at retaining this client's business moving forward. • Set goals for each month's productivity; plan and organize how to reach those objectives. • Attend Department Meetings as Required• Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.• This position will be expected to perform other duties as assigned by management. • OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Excellent customer handling skills. Must have the confidence to approach customers and the ability to make customers feel comfortable while ensuring information is received.• Good interpersonal skills. Ability to communicate with others within the organization and understand information while maintaining a great deal of professionalism. • The ability to work effectively with all levels of the organization.• Strong computer skills (internet & MS Office), with ability to maintain records using a computerized system.• A Current VSA MDC License (or the willingness to obtain one)• Strong Time Management & Prioritization Skills • Strong Customer Service Skills. • Previous automotive experience is an asset but not a requirement.• A valid British Columbia Driver's License with a good driving record.Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3842 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
Apprentice Level 2\/4- OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
Position:Apprentice Level 2/4Status:Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment:ServiceSalary Range:$20 - $23/hourWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Communicate with parts department to obtain needed parts. Examine the vehicle to determine if additional safety or service work is required. Save and tag parts if the job is under warranty or if requested by the customer. Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised. Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to Repair Orders on vehicles marked "RUSH" or "CUSTOMER WAITING". Maintain documentation of work performed. Road-test vehicles to quality-check work performed, report any discrepancies to Service Manager. Attend factory-sponsored training classes. Keep abreast of factory technical bulletins. Ensure that customers' cars are kept clean. Keep shop area neat, clean and free of safety hazards. Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Possess strong diagnostic and problem solving skills to ensure delivery of high quality work. A highly self-motivated and organized individual. Well-developed interpersonal skills to effectively work with other members of the Service Department team. Must be committed to consistently delivering high quality work. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with clean drivers abstract Be available to work shift Saturdays. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3854 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Licensed Technician - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEADPosition:Licensed TechnicianStatus:Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment:Service Compensation: $36.50 - $41.50 per hourWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS includingAcura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with dealership and factory standards. Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer. Examine the vehicle to determine if additional safety or service work is required. Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised. Inform dispatcher when the job is started, finished, or interrupted. Be particularly attentive to repair orders on vehicles marked "RUSH" or "CUSTOMER WAITING". Complete and maintain documentation of work performed. Road-test vehicles to quality-check work performed. Supervise the work of any apprentice technicians as assigned to you by management. Attend factory-sponsored training classes. Keep abreast of factory technical bulletins. Ensure that customers' cars are kept clean. Keep the shop area neat, clean, and free of safety hazards. Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal ofhazardous wastes Assist in creating quotes for additional work required. Keep up to date on online training as required Follow company safety policies and practices, and immediately, report any and all accidents to aManager/Supervisor. This position will be expected to perform other duties as assigned by management. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Must be a fully licensed Technician. Working knowledge of automotive equipment Possess strong diagnostic and problem-solving skills in order to maintain optimal customer satisfaction. A highly self-motivated and organized individual. Well-developed interpersonal skills to effectively work with other members of the Service Department team. Must be committed to consistently delivering high-quality work. Ability to make sound decisions in a manner consistent with the essential job functions. A valid Canadian driver's license, and the ability to provide drivers abstract for review. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3875 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Product Advisor - OpenRoad Lexus Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Product Advisor Status:Sales Full-TimeDealership: OpenRoad Lexus Port MoodyDepartment:Sales Salary Range: $70,000 - $100,000We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives). Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Set goals for each month's productivity; plan and organize how to reach those objectives. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up. Attend department meetings as required. Suitable candidates must have the experience, drive, and proven success selling pre-owned vehicles as well Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3893 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
General Accounting Associate - OpenRoad Auto Group Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position: General Accounting AssociateStatus: Full-TimeDealership: OpenRoad Auto Group Port Moody RegionDepartment: AccountingWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Prepare journal entries for both day-to-day and month-end banking transactions including complex transactions Assists in the preparation and submission of financial statements, elimination entries, related party transactions and intercompany balances. Bank reconciliation for multiple dealerships Reconcile and post daily cash receipts Prepare daily deposits Post warranty payments from manufacturers Post factory invoices from manufacturers Assist Senior Accountants with various tasks Month-end and year-end close Other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Minimum 2 years' experience in bookkeeping/accounting Experienced with bank reconciliations Proficient with Excel and use of formulas Experienced with reconciling and analyzing accounts Ability to process high volume of transactions efficiently Self-motivated and ability to work effectively under pressure and tight deadlines Excellent interpersonal and communications skills Well-organized and detail-oriented Automotive experience using CDK and Reynolds & Reynolds would be an asset Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3908 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Dealer Administrator - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEADPosition: Dealer AdministratorStatus: Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment: SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Conduct vehicle searches through the dealer network and to complete dealer trades - this includes processing all paperwork and follow ups. Vehicle inventory control leading into the process of ordering of new vehicles. Track new-car orders and advise necessary personnel as to the disposition of all new car orders pending. Liaise with factory, develop and foster a positive working relationship with the manufacturer. Process advertising claims as per the dealer co-op agreement. Generate monthly sales reports based on information that is compiled through the Finance & Insurance Office and sales department. Acquire product knowledge to be able to answer customer inquiries. Review current sales department processes and make recommendations to streamline processes to improve efficiency. Handle customer concerns/complaints in a timely manner, ensuring a positive outcome for all parties. Learn the duties of Finance & Insurance Manager in order to provide assistance during vacation periods. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to be versatile in working with changing priorities of position responsibilities. Excellent communication skills in person, on the telephone, and in writing. Professional personal appearance. VSA Motor Dealer License. Strong customer relation skills, ability to work well with both internal and external customers. Ability to multi-task and manage changing priorities as required. Ability to work and function as part of our team. Demonstrated computer skills - MS Word and Excel. Excellent interpersonal and communications skills. Must be able to work in an active, social atmosphere without being distracted. Ability to communicate customers' interests, needs and requests to management and the sales team. Internal Candidates MUST apply by filling out theInternal Endorsement Formon the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3914 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US! We thank all those that have applied. Only those considered for the position will be contacted.
Service Advisor - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3944 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
ADMN O 18R - Program Coordinator
BC Public Service, Port Moody, BC
Posting Title ADMN O 18R - Program Coordinator Position Classification Administrative Officer R18 Union GEU Work Options Hybrid Location Burnaby, BC V3J 1N3 CAMultiple Locations, BC CA (Primary)Port Moody, BC V3H 5C9 CASalary Range $62,255.85 - $70,557.73 annually Close Date 4/17/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Children & Family Development Ministry Branch / Division North East Fraser Job Summary Bring your expertise in organization and prioritizationThe role of the Program Coordinator is to provide technical project management coordination functions for a variety of large-scale complex projects throughout the project management life cycle (i.e., initiation, planning, execution, control, and close-out). In addition, is directly accountable for assigned portions (e.g., sub projects) of larger projects as a project team member.Job Requirements: Diploma in project management or a related field and 1-year related experience; OR Certificate or coursework in project management or a related field and 2 years related experience; OR Secondary School graduation (Dogwood, GED) and 3 years related experience; OR An equivalent combination of education and experience may be considered. Related experience includes the following: Experience providing project management coordination and support. Experience using project management software, systems, and methodology. Experience tracking projects throughout the project life cycle and making recommendations to project leaders on revisions. Preference may be given to applicants with: Experience with MCFD applicants (ICM, CSAS, CDW, etc) Experience working with Indigenous populations Experience working with computer applications such as MS Word, Excel, Powerpoint and Adobe Experience with business improvement processes Experience with measurement reports Experience with budget management Experience in the Social Services sector. At least 6 months experience in a Project Coordinator role. Willingness Statement: Must possess and maintain a valid Class 5 BC Driver's License or an equivalent class driver's license from another province or jurisdiction. For questions regarding this position, please contact [email protected] .About this Position:Flexible work options are available; this position may be able to work up to4 days at home per week subject to an approved telework agreement.An eligibility list may be established to fill both current and/or future permanent vacancies.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Appointment Coordinator - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Appointment CoordinatorStatus:Full-TimeDealership:OpenRoad Toyota Port MoodyDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handling customer calls regarding appointment cycle and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to the scheduled appointment date. Contact customers to make them aware of outstanding recalls or campaigns and book the required appointments. Contact customers who are due for maintenance to book appointments. Offer alternative dates and/or times and book new appointments into the system when the customer is unavailable for a scheduled appointment. Monitor incoming e-mail appointments and book as necessary. Conduct follow-ups with service customers shortly after their service or repair, along with determining and documenting the quality of their visit. Take note of all customer comments and feedback and forward it to the Service Manager. Update customer information on file. Report all and any customer complaints to Service Manager. Attend meetings and training as required. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departmentswithin the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3955 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Parts Manager - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Parts ManagerStatus:Full-TimeDealership:OpenRoad Toyota Port MoodyDepartment: PartsWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! SUMMARY: The Parts Manager is responsible for overseeing the operations of the parts department and maintaining a high level of customer satisfaction at all times. He/She should forecast the goals and objectives of the parts department and strive to accomplish them.ROLE & RESPONSIBILITIES: To champion OpenRoad's Climates Goals. Build strong customer relationships and operate the parts department at maximum efficiency and profitability. Hire, train, motivate, counsel, and monitor the performance of parts department staff. Direct and schedule tasks and activities of parts department staff. Conduct meetings with parts department employees to discuss activities and matters that require attention and planning. Develop, enforce, and monitor guidelines for working with customers to ensure maximum customer satisfaction. Handle customer complaints immediately and according to the dealership's guidelines. Prepare and administer an annual operating budget for the parts department. Establish individual parts levels and balance them for maximum turnover. Ensure inventory is appropriate to meet customer demand while controlling obsolete and excess inventory. Ensure full compliance with manufacturer parts and warranty policies, procedures and rules. Meet with dealership management on a regular basis to review current parts department performance, set future performance objectives, plan promotional activities and discuss other critical department matters. Maintain good working relationships with manufacturers. Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Excellent interpersonal, organizational, and communicational skills. Ability to motivate and train staff. Strong knowledge of automotive equipment parts and accessories with extensive experience in an automotive parts department. Current knowledge of local sources of supply. Knowledge of techniques for receiving, storing, and issuing parts and supplies. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. All potential hires must go through a criminal background check upon hire.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.https://orag.bamboohr.com/careers/3967 JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Parts Advisor - OpenRoad Mazda Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEADPosition: Parts AdvisorStatus:Full-TimeDealership: OpenRoad Mazda Port MoodyDepartment: PartsWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide excellent customer service, and interact with guests and wholesale customers. Be familiar with the process of ordering and arranging parts, and setting up delivery as required. Maintain minimum levels of parts and supplies through data processing records and visual inspection, initiate purchase requests as appropriate to maintain minimum parts inventory. Look up stock numbers and prices in the system. Advise customers on the substitution or modification of parts when exact replacement is not available, and answer any questions or concerns. Maintain systemized storage facilities ensuring proper security for parts and tools. Maintain a comprehensive record system on parts, tools, issuing accounts, and analysis records for quality control and warranty. Take periodic parts room inventory and establish minimum supply levels on the basis of operational needs. Advise supervisor of obsolete parts for turn-in. Issue parts on the basis of requisitions submitted by Technicians. Work to improve CSI and general customer satisfaction in accordance with the OpenRoad's philosophy. Maintain parts and parts room in a clean and orderly manner. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: At least 1 year experience in Auto Parts advisory role Excellent customer service skills. Working knowledge of automotive equipment, parts and accessories, and the ability to operate assigned equipment safely. Current knowledge of local sources of supply. Knowledge of techniques for receiving, storing, and issuing parts and supplies. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Valid Ontario drivers license. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3971 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Lineperson - Telecommunications
Ledcor, Port Moody, BC
Description Job Summary:You are an experienced telecommunications linesperson who is responsible for the daily planning and execution of aerial and underground construction. You will be working from person-lifts and bucket trucks where you ensure that telecommunication cable is properly installed and secured to engineering specifications and industry standards. Your developed ability to provide guidance to the other team members will help you achieve installation goals while simultaneously meeting essential Health, Safety and Environmental requirements.Apply today to join Ledcor Technical Services in Port Moody, BC today!We are committed to the long-term success and wellbeing of our employees. Benefits are provided by CLAC which include items such as health, dental, vision plans, life and disability coverages, comprehensive retirement plans, family support benefits, mental health and wellness resources, and more.Essential Responsibilities:Safely operate bucket trucks and/or other types of person-liftsInstall telecommunication cables which include coax, copper, and fiber on both underground and aerial infrastructure.Working underground in vaults installing telecommunication cable and equipmentInstall telecommunication vaults and pedestalsAdding and removing steel strand, utility poles, cables, and wireReading blueprints and updating them based on project requirementsDrive large vehicles and equipment such as bucket trucks, flat decks, and reel trailers in congested areas and easement locationsClimb utility poles while using appropriate and required safety equipmentProperly set span up for cable placement with the use of cable rollersUtilize standard telecommunications toolsSet up and utilize single or double lashing toolSet up and operate cable pulling equipmentMaintenance of vehicle driving logsOrganizing and keeping a vehicle cleanInspecting vehicles and equipment on a daily basisTrack, document and communicate daily production and material usageOversee and coordinate logistics and crew assignmentsTrain and lead new workers on day-to-day work practices and proceduresQualifications:3+ years of directly related experience working as an aerial/underground Cable Placer/PullerCapability to climb utility poles using climbing spikes and rigging, including experience in operating and performing work in a bucket truck and/or other types of person-liftsCombination of work experience and/or technical training in an industry-related trade certification or education programWorking knowledge of health, safety and environmental protection practices and procedures as they apply to related installation processesProficient in new build and pole transfers; knowledge in building strand, lashing, pole transfers & groundingCompetent understanding of current installation practices and proficient knowledge and understanding of applicable industry documentationProven ability to work in a high-pressure environment while maintaining safe work practices, project quality, schedule, and budget requirements.Ability to communicate clearly and collaborate with multiple project stakeholdersSolution orientedIntermediate to advanced proficiency with Microsoft Word, Excel, and OutlookExperience working independently with little supervisionFollows safety policies and procedures and wears the required personal protective equipment required for the jobMust have and maintain a valid driver's license, appropriate to the requirements of the vehicle being driven and must provide a driver’s abstractAbility to travel as much as requiredWorking Conditions:Able to meet the physical requirements of the position which involves sitting, standing, bending, climbing, lifting (up to 45 pounds), and in all types of weather conditions (rain, snow, heat etc.)Additional Information:Company DescriptionLedcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now! Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page. Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. 100 Newport Drive, Port Moody, BC