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Overview of salaries statistics of the profession "Automotive Service Manager in "

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Overview of salaries statistics of the profession "Automotive Service Manager in "

5 040 $ Average monthly salary

Average salary in the last 12 months: "Automotive Service Manager in "

Currency: CAD USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Automotive Service Manager in .

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Lube Technician\/1st Year Apprentice - OpenRoad Toyota Peace Arch
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition: Lube Technician/1st Year ApprenticeStatus:Full-TimeDealership: OpenRoad Toyota Peace ArchDepartment:Service Compensation: $35,360 - $37,440 per yearAre you looking to start your career with an industry-leading automotive group? Maybe you've been stuck in your current position and you're looking for a change in scenery?OpenRoad Toyota Peace Arch is looking for a self-starting individual that has a passion for cars and has attention to detail. At OpenRoad Toyota Peace Arch we believe in continuous improvement that drives our Associates into a rewarding career in a great team environment.We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! Your contribution: Performing thorough checks of customers' vehicles Recommend all needed maintenance and repairs to Service Advisor Checking and filling fluids, including draining the oil and replacing oil filters Tire Service (repair and replacement) Examining and replacing various parts as needed General shop duties as assigned by the department manager and shop foreman What it takes to be part of our dynamic team: Commitment to consistently delivering high-quality work in every task Self-motivation and enthusiasm for the automotive industry Well-developed interpersonal skills to effectively work with other members of the Service Department team Communication skills to ensure customers' needs and requests are expressed by management and the parts team Minimum of 2 years of experience in an automotive shop A valid B.C. A driver's license is required and the ability to provide a clean driver's abstract Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/jobs/view.php?id=3213 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Apprentice Level 3\/4 - OpenRoad Toyota Peace Arch
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Apprentice Level 3/4Status: Full-TimeDealership: OpenRoad Toyota Peace ArchDepartment:Service Compensation: $49,920 - $62,400We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS includingAcura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Communicate with parts department to obtain needed parts. Examine the vehicle to determine if additional safety or service work is required. Save and tag parts if the job is under warranty or if requested by the customer. Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised. Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to Repair Orders on vehicles marked "RUSH" or "CUSTOMER WAITING". Maintain documentation of work performed. Road-test vehicles to quality-check work performed, report any discrepancies to Service Manager. Attend factory-sponsored training classes. Keep abreast of factory technical bulletins. Ensure that customers' cars are kept clean. Keep shop area neat, clean and free of safety hazards. Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Possess strong diagnostic and problem solving skills to ensure delivery of high quality work. A highly self-motivated and organized individual. Well-developed interpersonal skills to effectively work with other members of the Service Department team. Must be committed to consistently delivering high quality work. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with clean drivers abstract Be available to work shift Saturdays. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3397 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Service Advisor - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment:Service Compensation: $75,000-$95,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3464 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Apprentice Level 1\/2 - Mercedes Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Apprentice Level 1/2Status:Full-Time Please note this is a unionized position Dealership: Mercedes-Benz SurreyDepartment:Service Compensation: $23.73 per hourWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS includingAcura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Communicate with parts department to obtain needed parts. Examine the vehicle to determine if additional safety or service work is required. Save and tag parts if the job is under warranty or if requested by the customer. Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised. Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to Repair Orders on vehicles marked "RUSH" or "CUSTOMER WAITING". Maintain documentation of work performed. Road-test vehicles to quality-check work performed, report any discrepancies to Service Manager. Attend factory-sponsored training classes. Keep abreast of factory technical bulletins. Ensure that customers' cars are kept clean. Keep shop area neat, clean and free of safety hazards. Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Possess strong diagnostic and problem solving skills to ensure delivery of high quality work. A highly self-motivated and organized individual. Well-developed interpersonal skills to effectively work with other members of the Service Department team. Must be committed to consistently delivering high quality work. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with clean drivers abstract Be available to work shift Saturdays. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3684 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Product Advisor- Surrey Honda
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Product AdvisorStatus:Sales Full-TimeDealership: Surrey HondaDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives). Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Set goals for each month's productivity; plan and organize how to reach those objectives. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up. Attend department meetings as required. Suitable candidates must have the experience, drive, and proven success selling pre-owned vehicles as well Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. Previous auto sales required The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Previous automotive sales experience required Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3519 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Service Greeter - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position: GreeterStatus:Full-TimeDealership: Mercedes-Benz RichmondDepartment: Service Compensation: $18-$19 per hourWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Greet prospective customers and determine the nature of their visit. Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. Control and track loaner vehicles and their conditions, and assist in moving loaner and guest vehicles into designated areas. Perform customer follow up duties by phone. Keep customer lounge area presentable and tidy, including stocking coffee area. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to be versatile in working with changing priorities of position responsibilities, and ability to multitask. Professional personal appearance. Customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped. Exceptional interpersonal and communication skills (oral and written). Ability to work well with both customers and colleagues, and maintain relationships. Must be able to work in an active, social atmosphere without being distracted. Willingness to work outside. Have a valid British Columbia Driver's License Class 5 with a clean drivers abstract Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3747 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Dispatcher \/ Service Admin - Mercedes Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Dispatcher Status:Full-TimeDealership:Mercedes-Benz Surrey Department:Service Compensation: $50,000-$75,000 per annum *this is a commissioned position - wages commensurate experience & productivity. We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Dispatch work to the service technicians in order to maximize shop production and efficiency. Open, dispatch, and invoice Internal work orders. Assist Service Advisors with invoicing. Assist with Mercedes-Benz warranty claims. Other duties may be assigned at the direction of the Service Manager. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Ableto work in a fast paced environment Basic technical knowledge of vehicles to determine proper job allocation. Ability to work effectively against deadlines. Previous CDK experience preferred. Previous automotive experience preferred. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3622 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Used Car Coordinator - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Used Car CoordinatorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment: Sales Compensation: $40,000-$50,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: To champion OpenRoad's Climate Goals. Check in used cars from auction and ensure any damage or other defects are noted. Coordinate used cars from being taken into inventory to adding the car to our website. Work with Sales Manager to ensure any cosmetic reconditioning is completed through vendor's onsite. Work with Service Managers to ensure all mechanical reconditioning is done and if delayed to coordinate any other reconditioning that is able to be completed instead. Get the vehicles into detail and from there to get pictures taken to finish the advertisement on our website. Ensuring smooth process from the reconditioning to the detail so the car is able to be properly presented in our front line of used cars. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with ability to maintain records using computerized system. Ability to make sound decisions in a manner consistent with the essential job functions. Previous Reynolds & Reynolds experience A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3683 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Delivery Specialist- Surrey Honda
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Delivery SpecialistStatus:Full-TimeDealership: Surrey HondaDepartment:Sales Compensation: $18.00-$22.00 per hourWe are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Prepare the showroom and ensure it is in an attractive and desirable state at all times. Assist in greeting and welcoming customers and provide excellent customer service. Provide support to the Sales Department during the vehicle delivery process. Coordinate all new and used vehicle deliveries between the Sales team, Finance & Insurance office, and Detailing team. Promote product superiority including technology and features, and inform customers about vehicle specifications. Present, explain, and demonstrate the vehicle features in detail to all guests. Coordinating sold vehicle preparation, including accessories, chemical packages, and delivery clean-ups. Inspect all vehicles for delivery to ensure cleanliness, free of any and all damage, and on-time delivery. Following up with customers after delivery on any outstanding questions regarding the vehicle. Responding to guest inquiries, both in person and via telephone. Provide vehicle information and explanation as needed after delivery. Exceed established customer service ratings and guidelines. Must follow company safety policies and practices, and immediately, report any and all accidents to General Manager. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Be tech savvy and comfortable with automotive technology, with an aptitude for learning detailed product knowledge. Well organized and possess strong time management skills. Ability to work cooperatively with all levels of the organization. Excellent communication and interpersonal skills, and be able to articulate detailed information. Strong customer service skills. Highly self-motivated and have the ability to learn quickly and be open to challenges. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3807 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Delivery Specialist- Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Product Delivery SpecialistStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment:SalesWe are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan, tailored toward Associate wellness Recognition and Engagement Events And more! ROLE & RESPONSIBILITIES: Prepare the showroom and ensure it is in an attractive and desirable state at all times. Assist in greeting and welcoming customers and provide excellent customer service. Provide support to the Sales Department during the vehicle delivery process. Coordinate all new and used vehicle deliveries between the Sales team, Finance & Insurance office and Detailing team. Promote product superiority including technology and features, and inform customers about vehicle specifications. Present, explain and demonstrate the vehicle features in detail with all guests. Coordinating sold vehicle preparation, including accessories, chemical packages, and delivery clean ups. Inspect all vehicles for delivery to ensure cleanliness, free of any and all damage and on time delivery. Following up with customers after delivery on any outstanding questions regarding vehicle. Responding to guest inquires, both in person and via telephone. Provide vehicle information and explanation as needed after delivery. Exceed established customer service ratings and guidelines. Must follow company safety policies and practices, and immediately, report any and all accidents to General Manager. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Be tech savvy and comfortable with automotive technology, with an aptitude for learning detailed product knowledge. Well organized and possess strong time management skills. Ability to work cooperatively with all levels of the organization. Excellent communication and interpersonal skills, and be able to articulate detailed information. Strong customer service skills. Highly self-motivated and have the ability to learn quickly and be open to challenges. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/jobs/view.php?id=3254 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Service Administrator - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service AdministratorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment: ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3865 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Apprentice Level 3 - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Apprentice Level 3Status: Full-Time *This is a unionized position Dealership: Mercedes-Benz SurreyDepartment:Service Compensation: $30.00 - $35.00 per hourWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS includingAcura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Communicate with parts department to obtain needed parts. Examine the vehicle to determine if additional safety or service work is required. Save and tag parts if the job is under warranty or if requested by the customer. Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised. Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to Repair Orders on vehicles marked "RUSH" or "CUSTOMER WAITING". Maintain documentation of work performed. Road-test vehicles to quality-check work performed, report any discrepancies to Service Manager. Attend factory-sponsored training classes. Keep abreast of factory technical bulletins. Ensure that customers' cars are kept clean. Keep shop area neat, clean and free of safety hazards. Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Possess strong diagnostic and problem solving skills to ensure delivery of high quality work. A highly self-motivated and organized individual. Well-developed interpersonal skills to effectively work with other members of the Service Department team. Must be committed to consistently delivering high quality work. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with clean drivers abstract Be available to work shift Saturdays. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3904 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Service Advisor - OpenRoad Toyota Peace Arch
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Peace ArchDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3915 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Reception Associate (Sales) - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Reception Associate Status: Full-TimeDealership: Mercedes-Benz Surrey Department: Sales Compensation: $17-$19 per hourWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. Takes thorough messages, indicating the caller's name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party. Perform clerical duties and accounting duties as assigned by Management. Answer the phone and determine the nature of the phone call Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. Takes thorough messages, indicating the caller's name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party. Add and update customer information in CRMs Stay up to date on procedural changes for each dealership. Providing highest level of customer service to ensure satisfaction and retention. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to be versatile in working with changing priorities of position responsibilities, and ability to multitask. Professional personal appearance. Strong customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped. Exceptional interpersonal and communication skills over the phone and in person. Ability to work and function with all work teams and all department levels. Organized and detail oriented. Demonstrated computer skills - MS Word and Excel. Must be able to work in an active, social atmosphere without being distracted. Professional and confident attitude, strong time management skills. A second languageis ideal or preferred. Completed high school education, or equivalent work experience. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3926 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Community Services Assistant 2 - Youth Engagement Team
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Union - CUPE Local 402 - Auxiliary. Scope The City of Surrey's Community & Recreation Services Division provides exciting opportunities and challenges in an active and energetic environment within our Community Recreation Centres. We are looking for high energy, enthusiastic Community Services Assistants. This is an opportunity to be part of a team that values leadership and organizational talents. Responsibilities • Provide exciting engagement opportunities for youth ages 10-18 in multiple locations across Surrey promoting social, emotional, and physical development. • Provide a physically and emotionally safe place for youth to develop, connect and be involved with their community. • Work alongside youth to create projects, programs, activities, and events with the purpose of engaging local youth in civic services with leadership opportunities. Qualifications • Completion of Grade 10 supplemented by 6 months of experience in community service work or an equivalent acceptable combination of training and experience. • Emergency First Aid Certificate and CPR C with AED Certificate. • Some post-secondary education with a focus in youth studies would be considered an asset. • Class 4 driver's license is an asset. Conditions of Employment This position requires completion of a Police Information Check/Vulnerable Sector Check. Successful applicants must provide proof of qualifications. Conditions of Employment Pay Grade: Schedule D Hourly Rate: $23.85 Closing Date This job will be posted until April 3, 2024. Our Values Integrity - Service - Teamwork - Innovation - Community
BAND 3 - Web Access Management Operations Manager
BC Public Service, Surrey, BC
Posting Title BAND 3 - Web Access Management Operations Manager Position Classification Band 3 Union N/A Work Options Remote Location Multiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CARichmond, BC V7C 4M9 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $86,200.00 - $122,100.01 annually Close Date 4/5/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Enterprise Services/Cybersecurity and Digital Trust Job Summary An opportunity to provide branch direction and leadership in Web Access Management OperationsMINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities. A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.JOB OVERVIEW Reporting to the Director of Access and Directory Management Services (ADMS), this position will oversee and manage the ADMS Single Sign On (SSO) teams that provide the day to day operational support for the suite of Access and Directory Management SSO critical service offerings that are used across the BC Government. This position will be responsible for leading teams of IT professionals within the ADMS service delivery unit that support identity, access, security, stability, availability, capacity, change and performance management services for ADMS's systems and technologies that are single sign on focused, such as but are not limited to, SiteMinder, Microsoft Azure Active Directory Integration, Microsoft Active Directory Federated Services (ADFS) and potential Keycloak integrations.The ADMS team as a whole provides the following identity, access and directory management critical services across the BC Government: 1) Web Access Management (Single Sign On (SSO) SiteMinder enterprise solution offering, Reverse Proxy, SiteMinder federation, Keycloak integrations, Common Logon Page, etc). 2) SSL Certificate offering and Internal Certificate Authority (ICA) provisioning. 3) BC Government Active Directory (IDIR) user and group management/governance as well as Directory Synchronization Services. 4) MS Active Directory and MS Azure Active Directory services (ADFS, Oath/SAML 2.0 SSO integrations, SaaS SSO integrations, PIM, MFA, Azure Conditional Access Policies, Azure Intrusion Protection Policies, Azure Defender for Endpoints: Servers, Domain Controller Farm Management, etc).Job Requirements:• Certificate or higher in the computer science field, OR • An equivalent combination of education, training and experience may be considered. • Minimum two (2) years' experience supervising technical staff. • Three (3) years' experience in technical operations in a complex application environment, supporting a large, diverse, corporate business enterprise with critical system needs. Preference may be given to more years of experience. • Three (3) years' experience leading and resolving complex staff and/or client issues. Preference may be given to more years of experience. • Minimum One (1) year experience delivering or supporting Identity and Access services. • Minimum One (1) year experience negotiating and managing information technology contracts. • Minimum One (1) year experience in a leadership role that ensure teams provide expert customer service support within a shared service model.Preference may be given to applicants with one(1) or more of the following: • Experience supervising staff in a union environment. • Experience supporting technical application environments related to Identity and Access. • Experience supporting Identity and Access service offerings related to any of the following: MS Azure, MS Azure AD, SiteMinder, MFA, Azure Conditional Access, Keycloak. • Experience managing information technology contracts within a Government environment. • Diploma or higher in the computer science field.For questions regarding this position, please contact [email protected] .About this Position: Currently there is one (1) permanent opportunity available. The position headquarters will be Victoria, Vancouver, Richmond, Surrey and Prince George Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services. To learn more about these B.C communities you can click on the Hello BC link here! Employees of the BC Public Service must be located in BC at the time of employment. This position is excluded from union membership.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management
Product Advisor - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Product Advisor Status: Full-TimeDealership: Mercedes-Benz SurreyDepartment: Sales Compensation: $85,000-$200,000 per annum *this is a commissioned position - wages commensurate experience & productivity. We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives). Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Set goals for each month's productivity; plan and organize how to reach those objectives. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up. Attend department meetings as required. Suitable candidates must have the experience, drive, and proven success selling pre-owned vehicles as well Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/jobs/view.php?id=3307 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Detailer - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Detail Associate Status:Full-TimeDealership:Mercedes-Benz Surrey Department:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Work with the Service department to ensure that new and used vehicles are cleaned, waxed, detailed and prepared in a timely, and thorough manner. Duties include vacuuming and steam cleaning interiors, washing and polishing exteriors, and carrying out minor repairs to damaged paint work. Complete every job according to dealership standards at all times. Regularly inspect new car inventory to ensure the appearance of these vehicles meet dealership standards. Keep work area clean, free of clutter, and presentable in appearance. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Strong attention to detail and high quality control standards. Excellent time management skills, with ability to work effectively against deadlines. Some knowledge of automotive repair and maintenance with previous detail experience. Good judgment in execution of tasks. Must be able to work in an active, social atmosphere without being distracted. Strong communication skills, with the ability to communicate customers' interests, needs and requests to management and the parts team A valid British Columbia driver's license and good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3959 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Financial Services Manager (Maternity leave 18 month contract) - Surrey Honda
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Financial Services Manager (Maternity leave 18 month contract)Status:Full-TimeDealership: Surrey HondaDepartment:Sales Compensation: $80,000-$150000 per annumWe are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Establish long- and short-term goals for the Finance & Insurance department, including objectives for turnover, profit, percentage, and finance source. Establish methods and procedures to accomplish above planned objectives. Analyze performance of the Finance & Insurance department to determine level of fulfillment of planned goals. Determine needed programs and/or actions to increase performance on a continuing basis. Identify targets for finance product sales and ensure that such targets are met. Proactively identify client needs and offer appropriate advice in accordance with business objectives. Contribute to planning and development of budgets, implementation of action plans, and monitor variances against budget. Communicate department objectives and methods and procedures to all department staff. Must follow Company safety policies and practices, and immediately, report any and all accidents to General Manager. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Well organized and possess strong time management skills. Ability to work cooperatively with all levels of the organization. Excellent communication and interpersonal skills, and to be able to build relationships. Highly self-motivated and have the ability to learn quickly and be open to challenges. Strong financial skills and business networks. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form in SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3963 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Band 3 - Senior Program Manager
BC Public Service, Surrey, BC
Posting Title Band 3 - Senior Program Manager Position Classification Band 3 Union N/A Work Options Hybrid Location Kelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $86,200.00 - $122,100.01 annually Close Date 5/1/2024 Job Type Regular Full Time Temporary End Date 10/31/2025 Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division Policing and Security Branch Job Summary An opportunity to provide branch direction and leadership in provincial law enforcementThe Policing and Security Branch (PSB), within the Ministry of Public Safety and Solicitor General, provides central oversight of policing, law enforcement and the security industry in BC, and develops and administers public safety initiatives dedicated to the protection of British Columbia people.Program Managers in the Standards and Evaluation Unit play pivotal roles in the oversight of provincial law enforcement by: developing legally binding Provincial Policing Standards that govern the efficient and effective delivery of policing in British Columbia, and evaluating compliance with those standards. Job Requirements: University degree in a related discipline (Criminology, Law, Social Science, Political Science, Public Administration or Business Administration); OR, an equivalent combination of education and experience. A minimum of 3 years of recent, progressively-responsible, related work experience in the administration of a major program(s). A minimum of 3 years recent, related experience in research and analysis, policy development, or evaluation or audit methods. Experience engaging diverse stakeholders in the review, development and negotiations of program delivery or policy and in representing an organization and establishing and maintaining effective relationships. Experience leading, planning, coordinating and managing complex projects and work assignments, facilitating issues in a highly sensitive environment and setting priorities between high profile and competing needs. Preference may be given to candidates with related experience in police services or the justice sector. For questions regarding this position, please contact [email protected] .About this Position:This is a temporary opportunity until October 31, 2025, which may become permanent.An eligibility list may be established to fill future temporary and permanent vacancies.This position is excluded from union membership.This position can be based out of any of the locations listed above.Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved Telework Agreement.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service can help Indigenous applicants (First Nations [status or non-status],Métis or Inuit) interested in BC Public Service job positions.How to Apply: Your application must clearly demonstrate how you meet the job requirements list above. Cover letter required: NO - Please do not submit a cover letter as it will not be reviewed.Resume required: YES - A resume is required as part of your application, however, itmay notbe used for initial shortlisting purposes. Questionnaire: YES (COMPREHENSIVE) - You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR . If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible. Additional Information: Enhanced Security Screening will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. Job Category Leadership and Management Additional Information