Overview of salaries statistics in the category "Administration & Office Support in "

Team Lead, Operational Support Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Lead for the Operational Support team, you will help achieve departmental goals through day to day task coordination, the creation of training and communication materials, assisting with escalations and helping the team to meet their KPI targets. You will also support management staff through the coordination and follow through for tasks related to system enhancements and new system deployments. You will inspire the team to deliver exceptional, quality service to the wider Tech Services Operational team, our stores, third party vendors and other stakeholders through feedback, coaching and leading by example. Specifically, you will: • Provide support to management in completing deliverables and building requirements for various projects, including system development and integration, as well as product launches • Partner with various stakeholders (L&D, Retail Operations, AP, etc.) to create training materials and communications • Complete UAT testing of system upgrades and development • Work cross functionally with internal departments, third party vendors and external customers, and act as a liaison for the team, communicating with other business stakeholders as required • Assign day to day and occasional tasks to members of the Operational Support team • Assist with workforce management processes • Assess statistics and create strategies to ensure that KPI's are routinely met • Handle level 2 escalations as assigned and/or requested, primarily serving our internal and vendor support program • Provide feedback and observation-based coaching to associates • Conduct training for new and experienced Operational Support and Administration team members as required Some of what you need • 1-2 years in a field related product ownership or project management preferred • 2-3 years in a technical field • 2-3 years in a customer service environment • Degree, diploma or certificate in a technical field an asset • Strong technical background with advanced experience across Microsoft Office Suite • Detail orientation and sound decision-making skills • Strong communication and customer service skills • Ability to manage flexible working hours • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Work from home position • Rotational shift schedule, including evenings and weekends

Job Summary: Reporting to the Vice President, Marketing & Logistics, the Manager, Sales Contract Administration & Compliance is responsible for managing the distributed team of contract and sales administrators and the team's customs and trade compliance activities for Teck's concentrate and refined metals product sales. The successful candidate will be responsible for leading the team in the efficient and economic delivery of all Teck concentrate and refined metal product sales worldwide. From contract creation, order-taking, sourcing & booking material, this role will ensure the accurate customs & shipping documentation, and all invoicing through to final settlement including delivery of product to customer sites! We are specifically looking for a teammate with outstanding interpersonal skills, able cooperate with individuals with a diverse set of backgrounds and levels of expertise, and with superb mentorship abilities. Don't miss out on this exciting opportunity to be part of one of Canada's leading mining companies and join our team! Responsibilities: Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Cooperate with the sales directors/managers/marketing representatives Lead and mentor team regarding contract creation and shipments from mine/port/smelter and other points of origin to the warehouse, ocean terminal and customer Manage team to provide outstanding consistent customer service & execution by ensuring that all documentation including contracts, sales orders, invoicing and hedging on mismatch PFR QP's are complete, accurate and presented in accordance with the sales agreements reached between customers and Teck's sales team Develop and implement sales execution systems and controls in accordance with applicable compliance and governance policies, including International Financial Reporting Standards (IFRS), Sarbanes Oxley (SOX), Canada Border Services Agency (CBSA), and U.S. Customs and Border Protection (CBP) Investigate sales execution issues and violations to resolve cause, recommend appropriate remediation actions, liaison between parties involved to achieve resolution, and take vital steps to prevent future violations Collaborate with sales, management, accounting, risk, legal, internal audit, treasury (hedging) and other departments as needed Collaborate efficiently with the sales managers and other external collaborators to achieve Commercial objectives (netbacks / returns, inventory, DSO, hedge risk management, etc.) and find cost effective solutions to problems that may impede customer deliveries, paperwork and contract execution issues Closely collaborate with IS, accounting and management to match our business processes to TML's various system applications e.g. understand impact of actions on business processes Apply TML's sales policies and procedures and assist in establishing them. Interpret, lead, integrate and apply various business related rules and regulations with respect to Customs/Import/export regulations Qualifications: A minimum of ten years' of work experience working with customers in a B2B environment (commodities and/or logistics) A business degree from an accredited university preferably supported by an accounting/professional designation (CPA, CA, CMA, CGA, MBA-Finance) to ensure compliance with IFRS, GAAP, statutory and legal requirements Working level Spanish would be an asset CTCS or CCS designations are preferred Proficient in MS Office and a good understanding of SAP (ECC6) and Microsoft Dynamics CRM is preferred Previous experience working in an international corporate environment (supporting executive-level decision-making, implementing cross-organizational initiatives, and contributing to matrix-management environments) Skills in project management and oversight involving multiple external partners Able to lead, empower and challenge a team to achieve team objectives Proficient interpersonal skills with ability to work with multiple external partners including sales, employees, customers, service providers and internal departments. Outstanding organizational skills with the ability to prioritize activities to meet both internal and external deadlines A standout colleague who is comfortable working in a fast-paced environment Solid understanding of supply and delivery of products including production scheduling, logistics and hedging Knowledge and comprehension of technical and legal terms in letters of credit, shipping documents and sales contracts Knowledge of customers' needs and how products, services and processes affects their needs Able to travel internationally as required Why join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.Salary Range: At Teck, we believe in fostering an inclusive and equitable workplace where every individual is treated with respect. We aim to create an environment of trust and accountability, where both current and prospective team members can confidently engage in discussions about their employment and compensation that will contribute to our shared success. Providing remuneration details illustrates our commitment to transparent and equitable compensation practices.About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for the six consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. #LI-JK1 Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Contract Manager, Coal Mining, Marketing Manager, Internal Audit, Legal, Mining, Marketing, Finance Apply now »

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The KPMG Cross Border Tax practice helps high net worth individuals and their families with complex US and Canadian and multi-jurisdictional tax compliance and advisory issues. We are growing and are looking for tax professionals who have a passion to learn, are motivated to embrace challenges and enjoy resolving complex tax issues and designing sophisticated income and estate tax planning strategies. Please note that a hybrid work arrangement is an option for all, including candidates in the GTA and adjoining cities. What you will doAs a lead member you will work on Canadian and US tax planning initiatives and compliance. Your organizational skills will enable you to direct the work of staff, including reviewing their work for accuracy and completeness. Additionally, you will research and prepare tax-planning strategies for our clients. The ideal candidate enjoys the spotlight and sets the standard for staff, by providing ongoing support and opportunities for professional development. Plan and lead engagements including Canadian and US income tax planning, estate planning and tax compliance. Plan workflow and organize teams for the preparation of personal tax returns and review the work of staff for accuracy and completeness. Develop relationships, understand the needs of the client and work with them to provide tax solutions and planning strategies. Prepare memos by conducting tax research and analyzing complex issues. Provide ongoing support and mentoring for the professional development of staff. Work with other practices and member firms in attracting new work to the firm. What you bring to the role Minimum 4 years of experience specializing in Canadian and US personal tax. Ability to lead private client engagements and interact effectively with clients. US Professional Accounting designation (EA or US CPA) would be an asset. Canadian CPA is an asset. Completion of the In-depth Tax Course is an asset. Experience with trust taxation and estate planning is an asset. Ability to provide persuasive and self-assured responses to challenging questions. Strong research and writing ability. Strong commitment to professional and client service excellence. Experienced in all facets of project management including team leadership, workflow management, team and client communication, documentation and managing financial metrics and profitability. Strong Microsoft Office software knowledge of Outlook, Word, Excel, PowerPoint etc. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

WSP is currently seeking a Director, Construction Administration - Bridges Highways & Roads Ontario for our Transportation business line. This position provides leadership and strategic direction for the Construction Administration division across Ontario. Reporting to the Vice President Bridges Highways & Roads, the Director is responsible for approximately 73 technical staff and revenues of $10.5 million CAD.The role is primarily responsible for people leadership, financial performance, project delivery, organic growth, client services, safety, and staff performance management for the Construction Administration division across Ontario. This role ensures the coordination of efforts across offices and other business lines, developing plans, programs, and organizational objectives to enhance margins, workforce utilization, and cash generation, enabling the growth of the business and ensuring client satisfaction. All activities are undertaken in support of the WSP Canada strategic plan. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect do here: Accountability and responsibility for the overall performance of the Construction Administration division in Ontario, including meeting established revenue and profitability targets. Provides effective leadership by inspiring and engaging all managers, project managers, and professional/specialist individual contributor employees towards achieving the short-term and long-term objectives of the business line, as reflected in the WSP Canada strategic plan, business line's strategic plan, and the division's operating plan and targets Manages the implementation of the operating plan and its objectives for the Construction Administration division in Ontario, with primary efforts focused on project delivery excellence, financial performance, and adherence to the business line's strategic plan and organic growth; Works and collaborates with Managers as part of the Discipline management team, to establish discipline-specific strategies, budgets, goals, and objectives consistent with, and supportive of, broader Business Line and Corporate strategies. Senior responsibility for managing and developing employees in accordance with WSP core values, the performance management program and the job architecture and job family structure, including supporting the identification and retention of, and investment in, top talent; Provides leadership to sustain a culture of continuous improvement and client satisfaction. Upholds the company's core values and maintain Health and Safety at the highest level. Senior responsibility for optimizing the performance of the Construction Administration division in Ontario, including, project margin, staff utilization, DSO, and general administration costs; Defines contracting strategies, commercial terms, and measures to manage and mitigate risk during key pursuit processes including interacting directly with customers during negotiations; With support from the corporate legal team, provides guidance and direction to managers to ensure operational and project delivery excellence; Conducts regular project reviews to ensure budget, schedule, risk, and cost to complete estimates are in order; Guides and directs project management employees on measures to mitigate project performance issues and risks, ensuring successful delivery on the contractual commitments and financial targets for the project portfolio to meet client expectations and achieve or exceed profitability targets for the business line; Collaborates closely with the finance, quality, legal/risk, and project delivery shared services to advance project management tools such as project status reports, ensuring the design meets business line requirements and proper deployment and utilization within the business line; Promotes collaboration within the business line and across offices to ensure effective resource sharing, workload/resource balancing and to bring the best the business line has to bear to meet the needs of clients; Monitors business development investments to deliver acceptable returns on the investments, aligned with the business line strategy and its backlog and sales targets; What you'll bring to WSP: Advanced leadership and communication abilities, notably capable of inspiring, engaging, and influencing a high caliber team to drive a business to higher performance levels and seize the opportunities presented internally and in the market, to the benefit of a wide body of stakeholders (including, but not limited to: clients, employees, shareholders, partners, suppliers, and society at large); Strong civil engineering professional services business acumen, likely demonstrated through prior successful experience in a large scope civil engineering management role; 10+ years' experience working in a construction administration and project management capacity on construction administration assignments for public sector clients; Experience in construction administration for the Ontario Ministry of Transportation (MTO) is considered an asset; 5+ years' experience managing and mentoring a large team of technical staff; University degree in Civil Engineering; Eligible for a Professional Engineer license in Ontario; Advanced ability to communicate effectively (verbal, written, and executive presentations) with the internal and external clients and stakeholders, and build well-developed teams and positive relationships; Strong negotiation, communication and customer relationship skills are essential; Excellent technical, interpersonal and teamwork skills; The ability to successfully lead with little direction to meet organizational goals; Experience within an engineering consulting environment (is preferred); WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

The Opportunity: WSP is currently seeking a Manager, Construction Administration MTO for our Bridges, Highways & Roads line, located in the Greater Toronto Area. This position will lead a team of professionals, technicians, and support staff in the delivery of our bridge program in the area. Reporting directly to the Discipline Director the candidate will provide technical, management and financial leadership, as well as client management to our business practice. As a member of the Bridges, Highways & Roads group, you will be given opportunities to apply your education and experience on complex construction projects. You will be challenged to manage multiple priorities, multiple projects, meet tight deadlines, and maintain a very high quality. The candidate should have a demonstrated ability to lead a team of professionals with excellent communication skills both internally with staff and externally with clients. The candidate should also have experience with business development, client interactions and project delivery. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect do here: Accountability for the overall performance of the department under their direction, including meeting established revenue and profitability targets, effective management of invoicing, accounts receivable and other financial metrics. Develop technical expertise for the execution of projects. Provide leadership and mentoring in the development of technical staff. Provide leadership and expertise with client management. Responsibility for overall resource management, including recruitment, team building, staff development and performance management. Implement and track career development plans for staff within the department to support skills development, effective succession management, career pathing and staff retention. Responsible for the salary review process for the unit in collaboration with business line management and the HR department. Working with Team Leads/Project Managers to monitor the overall performance of projects being undertaken by the department, ensuring effective and proactive management of project finances, scope, schedule, quality and effective client service. Provide leadership and support to ensure consistent and effective use of corporate project management tools. Working with the Discipline Director as part of the Discipline management team, to establish discipline-specific strategies, budgets, goals and objectives consistent with, and supportive of, broader Business Line and Corporate strategies. Supporting business improvement and growth initiatives, providing effective leadership and change management to engage staff. Working with the Discipline Director on the coordination of business development efforts within the Region, including the building, managing and maintaining of client relationships. Through these strong relationships the manager will help to identify opportunities in the project pipeline and gather data/insights to support preparation of effective proposals. Engage staff in BD initiatives as appropriate. Monitoring and managing overall workload and staffing levels within the department to maintain overall utilization at desirable levels. Work with the Discipline Director and other managers to support inter-office collaboration and resource/work sharing to balance workloads and meet project delivery objectives across the Discipline. Driving productivity, motivation, and performance. Ensure compliance with established quality and production procedures. Provide leadership to sustain a culture of continual improvement and client satisfaction. Uphold the company's core values and maintain Health and Safety at the highest level. While the Department Manager is involved in some billable work, their utilization and project commitments must be managed to ensure an appropriate level of attention to their primary management and leadership responsibilities. What you'll bring to WSP: University degree in Civil Engineering; Eligible for a Professional Engineer license in Ontario Minimum 10 years of experience working in an construction administration and project management capacity on construction administration assignments for the MTO or other municipalities within Ontario 5+ years of managing and mentoring technical staff Experience within an engineering consulting environment is an asset; Strong leadership, negotiation, communication and customer relationship skills are essential; Ability to communicate effectively (both verbally and written) with the internal and external clients and stakeholders, and build well-developed teams and positive relationships; Excellent technical, interpersonal and teamwork skills WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Tasks:- Review, evaluate and implement new administrative procedures- Delegate work to office support staff- Establish work priorities and ensure procedures are followed and deadlines are met- Carry out administrative activities of establishment- Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation- Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services- Assist in the preparation of operating budget and maintain inventory and budgetary controls- Assemble data and prepare periodic and special reports, manuals and correspondence- Perform data entry- Train staff- Oversee and co-ordinate office administrative procedures- Oversee payroll administrationComputer and technology knowledge- Social Media- Spreadsheet- Accounting software- MS Excel- MS Office- MS PowerPoint- MS Windows- MS WordWork Conditions and Physical Capabilities- Fast-paced environment- Work under pressure- Tight deadlines- Attention to detail- Large workloadPersonal Suitability- Efficient interpersonal skills- Excellent oral communication- Excellent written communication- Flexibility- Organized- Reliability- Ability to multitask- Time management

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityJoin our dynamic team as the Director of Application Support for US Retirement. In this role, you will oversee the seamless operation of all applications supporting US retirement services, ensuring high availability, reliability, and performance. Day-to-day tasks include leading a team of application support specialists, solve technical issues, implementing system enhancements, and collaborating with multi-functional teams to optimize processes and workflows. Your expertise will be instrumental in maintaining our competitive edge in the retirement services industry. ResponsibilitiesLead and mentor a team of application support specialists to ensure efficient resolution of technical issues.Monitor application performance and proactively identify areas for improvement to enhance user experience.Collaborate with software development teams to implement system upgrades and enhancements.Develop and maintain standard operating procedures for application support processes.Serve as a point of escalation for complex technical issues, proactively communicate with collaborators, and provide timely resolutionCoordinate with collaborators to prioritize support activities based on business needs and impact.Conduct regular audits of application configurations and security protocols to ensure compliance with industry standards.Continuously assess and improve support processes to streamline operations and improve efficiency. Advance ITIL (Information Technology Information Library) practices, which includes Service Operations (incident management, problem management), Service Design (Service levels, Availability, Capacity, Continuity) and Service Transition (Change Mgmt., Release mgmt.) Produce management reporting on KPIs, Service levels and other key metrics critical to maintain system health and availability.How will you create impact?As the Director of Application Support, you will play a pivotal role in ensuring the smooth functioning of critical applications supporting our US Retirement services. By leading a dedicated team and implementing standard methodologies, you will contribute to the overall success of our retirement offerings, driving customer satisfaction and retention. Your strategic approach to application support will optimize workflows, reduce downtime, and ultimately enhance the competitiveness of our services in the market. What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forBachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred. 10 + years of experience in application support, with at least 3 years in a leadership role.Proven track record of managing complex application environments and leading impactful teams.Solid understanding of retirement industry regulations and compliance requirements.Expertise in solve and resolving technical issues in a fast-paced environment.Superb communication and interpersonal skills, with the ability to collaborate effectively across departments.Experience with ITIL or other IT service management frameworks preferred.Certifications such as ITIL, PMP, or SAFe are a plus.Ability to thrive in a dynamic, customer-focused organization with a commitment to excellence.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all collaborators and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Ontario, Toronto, 200 Bloor Street EastSalary range is expected to be between$107,730.00 CAD - $200,070.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

Provide French bilingual customer support for an insurance client through the Arise Platform.If you speak English and French, have experience providing support for insurance products and you’re looking to earn income but need flexibility, this opportunity could be just what you’re looking for. Work from home, use your expertise and earn money on a flexible schedule – all from home through the Arise Platform.The Arise Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the Platform, you can provide remote customer support; earning extra revenue while saving time and money on costs associated with working outside of the home.The Arise Platform has various well-known clients immediately available so you can start earning money in a few weeks. With this program, you’ll provide telephone customer support for an insurance client, answering all inquiries related to products or services. Benefits of signing up to use the Arise Platform:Work from the comfort and convenience of homeSchedule work around your life, family and prioritiesSave money, time, and headaches by avoiding rush hour and commuting costsEarn additional income on a flexible scheduleA day in the life providing Insurance Sales and Support through the Platform:Support customers calling with insurance questions, in both English and FrenchMake changes to existing policies such as processing cancellations or refunds of purchased policies.Interpret policies and provide benefit information to customers.What It Takes to Succeed: You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise Platform, a series of assessments and a virtual certification course must be successfully completed.About Arise:Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. You can select the support opportunities you wish to service and create your own schedule from the comfort of home.Learn more at AriseWorkFromHome.com**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.**

Senior Associate - Pension Administration Are you looking for an opportunity to join a global leader in the professional services space? This could be the opportunity for you! We are seeking a hardworking, motivated, diligent and career-minded individual to join our Pension Administration team. This is a hybrid role with the flexibility to work both virtually and from our Toronto office. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The Senior Associate is responsible for quality service delivery for their Defined Benefit Pension clients and will require the ability to perform all functions necessary to ensure the continuous efficient operation of our clients' pension plan arrangements. Calculate, peer review and authorize benefit entitlements on retirement, termination, death and marriage breakdown; Year-end update of plan records, including the reconciliation of the membership, contributions and trust fund; Calculation and review of PAs, PSPAs and PARs and preparation of applicable filing forms; Preparation and review of annual pension statements; Read and interpret pension plan texts; Quality control of year-end data input and verification of computer output; Communication with clients regarding data, administration, and interpretation of pension plan text; Preparation, review and filing of government forms including Annual Information Return, Form 7 and PBGF forms; Track team progress and coordinate with various departments to ensure service delivered on time; Assist with the set-up and testing of the system for new and existing clients according to the plan provisions and administrative requirements; Assist with the development/maintenance of standard operation procedures; Respond to member calls and facilitate requests; Attend client meeting in technical support role; Liaise with trust company and plan auditors; Maintenance of client records; and Other duties as required. How this opportunity is different As part of a market-leading team, you will contribute to the creation of concrete results for our clients by applying innovative and effective solutions to support the pension administration team. Skills and experience that will lead to success Minimum of 2 years working with Defined Benefit pension plans preferred; Preferred education in Math, Statistics, Actuarial Sciences and Finance; Previous work experience in reviewing calculations and yearend tasks (PAs, Indexation, Annual Statements, etc.); Knowledge of related provincial and federal pension legislation and Income Tax Act provisions; Good oral and written communication skills and ability to work in a team environment; Experience with pension administration systems, strong spreadsheet competencies and math aptitude required; Detail-oriented with sound pension administration and organizational skills; Advanced Excel and a thorough knowledge of Word; Client-service attitude; and Other assets include fluency in French, a relevant degree and the completion of CEBS, PPAC, CHRP or actuarial courses. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected] Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LI-AM3 #LI-HYBRID 2541468

Job SummaryJob DescriptionWhat is the Opportunity?This role coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.What will you do?Manageday to day production support issues.Responsible for change management activities in test and production environments, including deployment of code, while adhering to source code management and release management policiesMaintainhealth and safety of production systems and applications. Identify risks and risk mitigation opportunities. Improve existing application instrumentation and monitoring.Work with development teams and business partners to provide input on best mix of development, interfacing applications, and third-party vendor solutions to meet business requirements and project objectives in an agile environment.Effectively communicateand buildrapport with team members, management, stakeholders, infrastructure teams and interface groups using a variety of techniques and collaboration from start to finish.Buildknowledge in all aspects of the organization, the business, and information systems.Provide coaching, expertise, and feedback to build the capability of the team.Involved in occasional weekend and after-hours support.Must haveExperience with troubleshooting application and database issues by leveraging tools such as Dynatrace/Aternity/OEM in a AIX/Linux environmentOracle PL-SQL, Java, Linux, KAFKA, OCP, Dynatrace, UNIX/LINUX Shell scriptingProficiency with Microsoft SQL Server, Microsoft C#, ASP.Net, SQL, PL/SQL programmingStrong knowledge of large-scale n-tier Java applications, Experience in Java programmingExperience with automation of routine database/infrastructure administration tasksOracle database architecture, database performance monitoring and SQL tuningProficiency with cloud hosted applications, Microsoft Azure, Pivotal Cloud FoundryNice to haveProficiency with Windows Server operating systems and IISProficiency with JavaScript, jQuery, AngularJSStrong analytical, problem solving, and decision-makingskills.Strong understanding of ITIL service management processes and familiarity with tools such as ServiceNowWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesTraining on newer technologies and framework such as Cloud computing etc.,Opportunities to building close relationships with business partnersAccess to a variety of job opportunities across business and geographies#LI-Hybrid#LI-POST#LI-TECHPJJob SkillsComputer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems SoftwareAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:RegularPay Type:SalariedPosted Date:2024-03-25Application Deadline:2024-05-10Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Jr Bilingual (French/English) Administrative Assistant to provide administrative support to clinicians by completing administrative tasks - 18953 Location- 100% RemoteDuration- 6 months, possibility of extensionHours- 7.5 Hours a dayResponsibilities-Greet patients via text and/or video, collect information such as medical concerns, and ensure patient profiles are up to dateAct as a gatekeeper to assist in redirecting patients who are not appropriate for virtual careProvide administrative support to clinicians by completing administrative tasksBook appointments and facilitate communication of messages between clinicians and patientsCoordinate with our clinic and other operations team members to ensure complete patient careDirect and/or re-direct patient referrals and requisitions via faxProactively follow up on lab results, diagnostic tests, and referral statusesSupport patient inquiries on our support desk platformOrganize, manage and file incoming patient faxesMust have skills: Bilingualism (French, English)Available for all of these working shifts in Eastern time zone: (2pm-10pm / 4pm-12am - weekdays) (11am-7pm / 2pm-10pm / 4pm-12am - weekends) (First 2 weeks of training : 9 am-5 pm)Knowledge of medical terminology, experience handling confidential medical records or physical charts Private clinic, Dental clinic, or primary care experience is an assetExcellent communication and interpersonal skills to collaborate effectively with the medical team and patientsNice to have skills:Technical skillsExperience working in a clinicExperience working with a CRM (customer relation management tool) and EMR software (electronical medical records) Nice to have skills: 1. Technical skills 2. Experience working in a clinic Apply

Application Deadline: 05/09/2024Address: 100 King Street WestJob Family Group:Wealth Sales & ServiceProvides high quality sales and service to investment clients to deliver an exceptional client experience. Provides technical expertise for all aspects of investment management and administration to ensure compliance. Works collaboratively within the branch and the regional team as part of the client/relationship management solution. Identifies and makes referrals to other business groups as appropriate.Assists / oversees the preparation of new business proposals or presentations to clients / prospects based upon their needs.Directly manages a limited number of investment accounts.Develops and implements customer contact schedule.Develops an overall understanding of assigned client's investment strategy to best serve the customer.Provides general investment support to assigned accounts.Develops an understanding of the Bank's investment strategy and philosophy and is effectively communicates this to clients and prospects.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Monitors and tracks performance, and addresses any issues.Designs and produces regular and ad-hoc reports, and dashboards.Uses models to structure a portfolio based on specific criteria.Prepares spreadsheets and reports with information about performance information, portfolio summaries, asset allocation targets, etc.Implements portfolio re-optimizations and enters client equity and fixed income trades.Monitors cash balances in client accounts and identifies cash requirements.Participates in account review process and completion of required action items.Organizes client files and ensures proper documentation.Performs sales & service support activities as required to meet client needs and maintain overall service levels.Provides administrative support to team members and relationship managers that includes regular communication with clients, investigating and responding to customer inquiries, preparing customized client reports, implementing portfolio re-optimizations, and verifying performance measurement reports.Meets high-quality service standards to maximize relationship retention and growth.Develops rapport and instills confidence with the client to develop credibility and earn their trust.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensures an effectively run function.Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Finance related degree preferred.Broad knowledge of financial markets, portfolio management theory, and relevant regulations.Proficiency with investment management software.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$54,500.00 - $101,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

AML Operations Analyst to support the Politically Exposed Persons team for a large banking client -Job: 51854/51853/51855/51856/51857/51877Duration: 12 monthsExtension possible: PossiblyConversion Possible: PossiblyInterview Process: 1 round of interviews plus an assessment (24-48hr completion time)Work Location: Hybrid, onsite twice a week (Training will more than likely be onsite for the first 2 weeks)MUST HAVE:2+ Years experience as an AML Operations Analyst (FINTRAC), Office of the Superintendent of Financial Institutions (OSFI). Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).Experience FIU Investigative Team.NICE TO HAVECertified Anti-Money Laundering Specialist (CAMS) and Certified Financial Crime Specialist (CFCS) designationBanking Apply

What This Position is All About You are a customer-focused individual who understands the importance and intricacies of being ready to serve the customer. You are successful in this role as a direct result of your ability to be flexible and to plan, organize and prioritize multiple tasks. Who You Are: Drives positive outcomes through objectives and measures. Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others Puts the needs of internal and external customers first. Seeks customer information when improving products and services. You Also Have: Computer literate Full flexibility with schedule (including evenings and weekends) As The Cash Office Associate, You Will: Responsible for the accuracy, efficiency and integrity of Company operating policies Thoroughly understand and be an advocate of the HBC Rewards program Update all rewards information Preparation of daily bank deposits Ensure security of funds Operation of switchboard as required Execute business strategies to deliver upon all departmental objectives How Often You May Travel: NA Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Job SummaryJob DescriptionWhat is the opportunity?This is a challenging key role within the Corporate Support Finance, Financial Control team. You will be a leading part of the team that ensures that appropriate controls and processes are in place to support the accuracy and completeness of the Corporate Support balance sheet and income statement, and provide accounting interpretation, guidance and advice on transactions as they arise.What you will do?Ensuring the provision of accurate and complete financial and regulatory reporting for a subset of groups within Corporate Support.Reviewing reconciliations and standards of documentation packages to assess the sufficiency of source documentation and controls substantiating the month end balances and ensuring the month end General Ledger Attestations are completed accurately, and investigating any breaks.Coordinating with various groups to ensure accurate external reporting, including MD&A, B/S, P&L, Note disclosures, regulatory reporting & supplemental formats.Perform review of the month-end reports and prepare journal entries as requiredReviewing accounting policy issues and liaising with Accounting Policy Group to determine appropriate accounting treatments. Maintain technical accounting knowledge (e.g. IAS 38 Intangible assets; IAS 37 Provisions & Contingencies )and keep abreast of new accounting developments in order to provide accounting interpretation, guidance and advice in a variety of situations. Ensuring global financial control policies are in place and adhered to, including SOX & End User Control compliance.Maintaining a strong control environment by proactively identifying control weaknesses and make recommendations to resolve. Implement new controls where possible.Reviewing systems processes for capitalization and allocation of internally developed software costsLead special projects as assigned by Director, Financial Control.What do you need to succeed?Must-haveAccounting designation (CPA preferred)2+ years of professional experience, preferably in the Financial Services IndustryDemonstrated experience interpreting an applying accounting standards in complex transactionsExperience identifying and resolving control issuesTeam player with strong communication skillsStrong management capabilitiesAbility to work independently and to multi-taskStrong Excel and PowerPoint skillsJob SkillsAccounting, Accounting Finance, Decision Making, Financial Planning and Analysis (FP&A), Group Problem Solving, Long Term Planning, Organizational Savvy and Politics, Project Management, Strategic Thinking, Time ManagementAdditional Job DetailsAddress:20 KING ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Office of the CFOJob Type:RegularPay Type:SalariedPosted Date:2024-02-15Application Deadline:2024-05-06Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe OpportunityThe ideal candidate will possess a strong background in driving critical initiatives and optimizing portfolio performance, with a focus on data management. This individual will own the aligning our organization's business objectives, fostering collaboration, and implementing standard processes to ensure the continued success and growth of our data office.If you are a dedicated leader with a passion for driving innovation and delivering value, we encourage you to apply for this exciting opportunity.ResponsibilitiesDevelop and implement program management strategies, standards, and processesMonitor and report on program progress, risks, and issues to senior management and other partners.Continuously assess and improve program management processes and practices.Develop and manage relationships with key team members, both internal and external, to ensure programs meet their needs and expectations.Manage intakes and project estimations, as well as the budget, resource forecast, and actuals for the Group Functions Data Office.Assist the business in scoping and planning upcoming initiatives and roadmap items.Provide leadership, guidance, and support to team members, fostering a positive and collaborative work environment.Lead a team of project managers and analysts (5-10).What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking for10+ years professional experience in project/program management with a bachelor's or master's degree in a relevant field such as data management, computer science, or business administration. Certifications in project management (such as PMP or PMI-ACP) is beneficial.Experience in leading enterprise level data management projects and implement multiple initiatives.A strategic demeanor and able to align data portfolio management with overall business objectives, driving initiatives to optimize portfolio performance.A consistent track record of leading and developing successful teams.Collaboration and able to communicate effectively to work effectiently with team members across the organization, including business leaders, IT teams, and other data management functions.Strong analytical and problem-solving skills to find opportunities for improvement within the data portfolio and drive data-driven decision-making.Experience in fostering a culture of innovation and continuous improvement within the data office, as well as driving change management initiatives.Good judgment and the ability to handle high pressure situations.Ability (and preference) to work in an Agile environment.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$107,730.00 CAD - $200,070.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

OverviewAt KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The KPMG Cross Border Tax practice helps high net worth individuals and their families with complex US and Canadian and multi-jurisdictional tax compliance and advisory issues. We are growing and are looking for tax professionals who have a passion to learn, are motivated to embrace challenges and enjoy resolving complex tax issues and designing sophisticated income and estate tax planning strategies.Please note that a hybrid work arrangement is an option for all, including candidates in the GTA and adjoining cities.  What you will doAs a lead member you will work on Canadian and US tax planning initiatives and compliance. Your organizational skills will enable you to direct the work of staff, including reviewing their work for accuracy and completeness. Additionally, you will research and prepare tax-planning strategies for our clients. The ideal candidate enjoys the spotlight and sets the standard for staff, by providing ongoing support and opportunities for professional development. Plan and lead engagements including Canadian and US income tax planning, estate planning and tax compliance.Plan workflow and organize teams for the preparation of personal tax returns and review the work of staff for accuracy and completeness.Develop relationships, understand the needs of the client and work with them to provide tax solutions and planning strategies.Prepare memos by conducting tax research and analyzing complex issues.Provide ongoing support and mentoring for the professional development of staff.Work with other practices and member firms in attracting new work to the firm. What you bring to the roleMinimum 4 years of experience specializing in Canadian and US personal tax.Ability to lead private client engagements and interact effectively with clients.US Professional Accounting designation (EA or US CPA) would be an asset.Canadian CPA is an asset.Completion of the In-depth Tax Course is an asset.Experience with trust taxation and estate planning is an asset.Ability to provide persuasive and self-assured responses to challenging questions.Strong research and writing ability.Strong commitment to professional and client service excellence.Experienced in all facets of project management including team leadership, workflow management, team and client communication, documentation and managing financial metrics and profitability.Strong Microsoft Office software knowledge of Outlook, Word, Excel, PowerPoint etc.Providing you with the support you need to be at your best  For more information about KPMG in Canada’s Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here. Adjustments and accommodations throughout the recruitment process At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page. 

Position Profile Humber River Health. Lighting New Ways In Healthcare.   Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.       At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!   We currently have an exciting opportunity for a Clerical Support Associate to join our Medical Imaging team.   Location: Wilson site Hiring Range: $26.805 - $27.744 Union: Teamsters  Hours of work: Days, evenings, weekdays, weekends and statutory holidays (subject to change as per Article 3 - Management Rights)   Responsibilities: Responsible for patient reception/registration and patient bookings where applicable. Maintaining clerical and communication functions on the unit. Responsible for filing of film bags and reports where applicable. Responsible to monitor the PACS messaging system (Primordial) for verbal report requests Other related duties as required. Requirements: Must be a high school graduate or equivalent. Knowledge of medical (radiology) terminology is required. Experience in Radiology and IMS(PACS) environment is required. Experience in Meditech module ITS(Radiology) is required. Experience in OBSP program is preferred. Medical Office Administration Diploma, preferred. Minimum of one year experience with Meditech Community wide scheduling module is preferred. Hospital experience is an asset. Minimum of one year recent clerical experience in a clinical setting is required. Computer skills required, keyboarding 40 wpm required. Must have excellent communication skills, both verbal and written. Excellent customer service skills required. Good working knowledge of multiple software applications including Microsoft Office. Good organizational skills required, including an ability to prioritize a varied, busy workload. Ability to work independently with minimum supervision, as well as work well within in a team/group environment. Excellent attendance and discipline free record required.  Why choose Humber River Health?   At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.   Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.   Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.   Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.   Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

Operations Analyst with Capital Markets expertise to perform investigations in Middle/Back Office for a large banking client Job ID: 51923# of positions: 1Start Date: asapDuration: Oct 31st End dateExtension possible: possibleConversion Possible: possibleInterview Process: 2 rounds - possibleWork Location: hybrid - 2 - 3 days onsite per weekDescription:As a cross functional process analyst, conduct research, analysis and reporting on a range of operational and service issues. Execute on critical projects and strategic special initiatives within a defined functional area that may require broader partnership. Enhance management decision making on policies, processes, products and services based on insights generated from analytics and reporting to advance the operating model / processes and elevate service quality. Facilitate the implementation of policies/processes and/or initiatives to meet functional objectives.- Analytical work in terms of investigating trade and economic details and analyze.- Ensure they are checking protocols and investigate discrepancies.- Middle office/back office workMUST HAVE:2+ Years Experience as an Operations Analyst Banking Capital marketsNICE TO HAVE:Derivates within financial environment - specifically interest rate and credit derivates experiencetrading products operations experience is a big plusAdvanced excel - Macros, pivot tables, VBATrading database systems - Calypso, MurexKnowledge of securities operations or big bank securities operations experience Apply

Jr. Data Entry Clerk to support absence management data migration for large insurance client - 5016 Duration: 3 weeks Location: RemoteHours: 8:30 am - 4:30 pm Must Have Skills:1+ years of experience as a Data Entry ClerkExperience with MS Office & MS TeamsKnowledge of Neocase & HR Acuity Nice To Have Skills:High School DiplomaInsurance industry experience Job Responsibilities:Entering client leave of absence data found in Neocase (case management tool) into HR Acuity (case management tool)Compiling, and sorting information to prepare source data for computer entryReviewing data for deficiencies or errors and correcting any incompatibilities Apply