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PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Services Supervisor, you oversee the Services departments (cash, print & marketing and technology services) and are responsible for achieving business results based on your robust sales and services targets, while ensuring our complete internal and external service offerings are effectively being supported through a creative and consultative sales approach. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Maximizes sales and margin in the services area in the store, including cash, print & marketing and technology services through the coaching and development of the Services associates. • Oversee the front office and cash management. • Support operational excellence. • Ensure general cleanliness for a positive customer and associate experience. Some of what you need • 3-4 years retail or services industry experience • 1-3 years of supervisory / coaching experience • Proven track record of achieving customer service excellence and sales results • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Supervisor, Services Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

International Fastline Forwarding Inc. is a provider of both domestic and international shipping solutions. We offer a complete range of efficient transportation, logistics, and supply chain management services to meet the changing demands of businesses both internationally and domestically. The company’s core products and services include: International Transportation (Ocean, Air) with Customs Brokerage, Door Delivery, Trucking, Warehousing, Insurance and other logistic services.International Fastline Logistics Team is expanding and we are seeking a Regional Administrative Manager Toronto Office to organize and coordinate administration duties and office procedures. Our Regional Administrative Manager should be able to ensure the smooth running of the Toronto office and help to improve company procedures and day-to-day operation.Reporting directly to company Director in Vancouver, this role will create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, providing information to employees, hiring and firing, and communication between the Toronto office and headquarter in Vancouver, BC.Responsibilities:- Serve as the point person for office duties including: Maintenance, Mailing, Supplies, Equipment, Bills,- Schedule meetings with headquarter in Vancouver, BC;- Organize the office layouts and order stationery and equipment;- Maintain the office condition and arrange necessary repairs;- Partner with HR to update and maintain office policies as necessary;- Organize office operations and procedures;- Coordinate with IT department on all office equipment;- Ensure that all items are invoiced and paid on time;- Manage contract and price negotiation with office vendors, service providers and office lease;- Manage office G & A budget, ensure accurate and timely reporting;- Assist in the onboarding process for new hires;- Address employees queries regarding office management issues;- Manage and liaise with facility management vendors, including cleaning, catering and security services.Qualifications:· Bachelor’s degree in Business Administration or related administrative services field;· Knowledge of Office Administrator responsibilities, systems and procedures;· A minimum of 3 years’ experience in a similar leadership role;· Excellent time management, problem solving, attention to detail and organizational skills;· A creative mind with an ability to suggest improvement;· Strong technology skills including MS Office suite.Please send a current resume and cover letter outlining an overview of how you will leverage your previous expertise to ensure success in this role.The position will be full time (35 hours/week) and permanent with an hourly wage of $46.15/hour.Please submit your resume to apply . ONLY candidates chosen for an interview will be contacted. Please do not contact the company directly. No agencies please.

Box Bus has Immediate openings for full-time or part-time, permanent drivers with a Minivan or Small Cargo van owner-operators only for last-mile delivery in Markham and nearby cities. Please note we do not provide vans for you to drive.This position requires you to have your own Small Cargo van or Minivan. (No cars, pickups or SUVs) Ideal vehicles are Transit Connect, Dodge Pro Master Econ, Nissan NV200, Toyota Sienna or Caravan/Montana/Pacifica. You are driving your own van so N licenses are acceptable.Deliveries are within Markham and nearby cities, but in one tight, dense zone each day, not all over the place. 8:30 am start times, 5-10 hour days. Shifts are available every day of the week. Part-time and Full-time where you customize which days are available.Busy days have 100+ stops for $300+/dayWorks out to ~$30-40/hour, more for top performers.Essential worker position, so you'll have work even if another lockdown occurs.Requirements:Safety Vest (Class 2) (100% Mandatory at Warehouse, not on road, but I advise wearing a vest while delivering.)Must provide a vehicle for the work. Minivan or Light, small cargo van.Winter / All-Weather Tires (Not All-Season October-April)Can safely get in and out of your van multiple times a day.Have a smartphone with a data plan.Have a valid (standard license for cars) driver's license.Able to pass a criminal background check.Excellent English communication skills.Preferred:1+ year of courier experience in the GTA.Customer service background.A can-do attitude.Time management skills.Apply now!

Our valued Public Sector client is in need of a Senior ServiceNow Developer to support the maintenance and upgrade of platform features. Background: Our clients are responsible for the maintenance and upgrades of their ITSM ServiceNow platform. As our clients look to adapt to the changing industry, they would like to look at upgrading their ServiceNow components to ensure they are getting the best solution possible. Responsibilities: Provide ServiceNow platform development, documentation and technical support which includes supporting any related Incident analysis & diagnosis, resolve & recover by applying any agreed workaround to resolve the incident. Manages Instance security - User/Group Access/Access Control Lists ServiceNow platform release upgrade planning and execution, this includes feature release, patch release, and hotfix. Schedules and verifies instance cloning activities in coordination with ServiceNow HI team. Fit-gap analysis of the customer requirements to match the requirements with OOB features or suggest the way to achieve the requirements with minimal customizations. Configuration / customization of various ServiceNow ITSM modules which include Incident, Service Level, Problem, Release, Change, Knowledge, Service Catalog & Service request and Configuration Management Execute System testing, and Support UAT including defect management. Must have: Canadian Federal Clearance at the level of Enhanced Reliability (Level 1) or above 3+ years experience working on ServiceNow Platform release upgrades. Apply

Box Bus has Immediate openings for full-time or part-time, permanent drivers with a Minivan or Small Cargo van owner-operators only for last-mile delivery in Markham and nearby cities. Please note we do not provide vans for you to drive.This position requires you to have your own Small Cargo van or Minivan. (No cars, pickups or SUVs) Ideal vehicles are Transit Connect, Dodge Pro Master Econ, Nissan NV200, Toyota Sienna or Caravan/Montana/Pacifica. You are driving your own van so N licenses are acceptable.Deliveries are within Markham and nearby cities, but in one tight, dense zone each day, not all over the place. 8:30 am start times, 5-10 hour days. Shifts are available every day of the week. Part-time and Full-time where you customize which days are available.Busy days have 100+ stops for $300+/dayWorks out to ~$30-40/hour, more for top performers.Essential worker position, so you'll have work even if another lockdown occurs.Requirements:Safety Vest (Class 2) (100% Mandatory at Warehouse, not on road, but I advise wearing a vest while delivering.)Must provide a vehicle for the work. Minivan or Light, small cargo van.Winter / All-Weather Tires (Not All-Season October-April)Can safely get in and out of your van multiple times a day.Have a smartphone with a data plan.Have a valid (standard license for cars) driver's license.Able to pass a criminal background check.Excellent English communication skills.Preferred:1+ year of courier experience in the GTA.Customer service background.A can-do attitude.Time management skills.Apply now!

- Administer bedside and personal care- Administer medications- Assist clients with bathing and other aspects of personal hygiene- Assist in regular exercise, e.g., walk- Change non-sterile dressings- Feed or assist in feeding- Launder clothing and household linens- Mend clothing and linens- Perform light housekeeping and cleaning duties- Provide companionship- Provide personal care- Shop for food and household supplies- Prepare and serve nutritious mealsJob Requirements:Languages:- English- Cantonese- MandarinEducation:- College/CEGEP or equivalent experienceExperience:- 2 years to less than 3 yearsCertificates, licences, memberships, and courses:- CPR Certificate- First Aid Certificate- Personal Support Worker CertificateSecurity and Safety:- Criminal record checkJob Criteria:- Start Date: As soon as possible- Position Type: Full-Time Permanent- Position Vacancies: 100

Mgr, Contact Centre Operations Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.Reporting to the Sr. Manager of Contact Centre Operations and working with the Customer & Regulatory Operations team, the Manager, Contact Centre Operations, supports Rogers Bank in delivering customer satisfaction and operational efficiency. The successful candidate will also take on key roles in reporting and analysis, budgeting, workforce management, forecasting and the selection and oversight of vendors.The role is designed to help the Bank deliver the most cost-effective and customer focused customer service possible.What you will do: Capacity Planning & Budgeting Analyzing and forecasting contact arrival patterns across multiple channels, historical volumes, seasonal trends, marketing initiatives and other inputs to predict future demand Match demand for service via phone calls, emails, webchat, and social media with supply in the form of schedules for each line of business Build and manage the budget for contact centres and the department Interface with internal partners to ensure that our operations team is well-informed about initiatives that affect future plans and adapt accordingly Identify and deliver recommendations balancing opportunity with risk Resource Allocation Ensure that vendors deliver the required production hours for each line of business. Analyze staffing trends and make recommendations to improve service delivery capabilities. Optimize performance and cost by maintaining Agent yield, making strategic intra-day movements, and achieving desired Service Level Consistency. Indirectly lead workforce management teams at our vendor locations. Reporting and Analytics Produce insightful channel performance reports, utilizing contact centre management software and in some cases raw data collected ad hoc. Analyze performance against line of business KPIs and recommend tactics to address any concerns. Oversee vendors' team performance, ensuring that a continuous improvement model is in place and adhered to. Daily, weekly, monthly, quarterly, and annual audit functions. Special Projects Support the development and deployment of RFPs and participate in the vendor selection and/or implementation exercise Other duties as assigned. What you will bring: University degree, College diploma or equivalent experience 5 years of progressive experience in capacity planning, workforce management Vendor management experience Exceptional analytical (qualitative and quantitative) and problem-solving skills with an ability to define and prioritize critical issues Strong influencing skills Detail oriented, organized, and self-sufficient Exceptional organizational and time management skills. Ability to adapt and reprioritize in a fast-paced, changing work environment and work on multiple complex initiatives simultaneously. Recent experience with modern contact centre routing, IVR and reporting platforms Effective project management skills As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Banking & Operations Requisition ID: 301455 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Bank, Banking, Operations Manager, Pre-Sales, Customer Service, Finance, Operations, Sales Apply now »

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG leading managed services practice is a key growth area within Canada and provides a comprehensive suite of managed services, from across a variety of business pillars including Risk and Regulation, Cyber Services, Financial Crimes and Third Party Risk Management to join our growing team as a Senior Consultant, Business Enablement within KPMG's Managed Security Services practice. This is an exciting opportunity for talented, energetic people to join a practice that is experiencing significant growth. We are looking for candidates who have demonstrated academic, business and technical excellence, strong all-around capabilities, and fit with our diverse culture. Individuals who can work in a dynamic, fluid and entrepreneurial environment will excel, and will find a wide range of opportunities within our growing practice. It is an excellent opportunity for those that are looking to work in a firm and department with great career progression opportunities and wanting to be part of building a premier managed service team. What you will doYou will support senior leadership with the development and deployment of new managed services solutions. Solution Development: Develop project plans Manage activities and internal stakeholders in delivery of the solution Develop solution specific dashboards Support marketing and communications development Key Practice Activities: Maintain and update monthly leadership dashboard Track practice investments and financial status Track solution sales, cross sales and opportunities Support internal risk management activities What you bring to the role 2-3 years of consulting experience with a background in risk and or managed services Project management experience Strong verbal and written skills Strong presentation skills Experience with Power BI Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

Mgr, Collection Optimization Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.Credit Operations is looking for a dynamic, influential and results driven leader as Manager, Collection Optimization reporting directly to the Sr Mgr Collection Strategy & Credit Ops. This position involves utilizing analytics and PMML models to drive our collection strategy and coordinate the implementation of collection activities (SMS, email, dial) to achieve the best possible outcome.This opportunity is for individuals who like to solve complex trade off problems and thinking outside the box in a fast paced and always evolving market. Our customers are at the forefront of everything we do and the incumbent will be responsible to test new tactics to align "personalized" treatment based on customer behavior. The successful candidate will play a key role in helping our organization achieve our strategic goals while balancing business constraints.What you'll be doing: • Manage all collection strategy execution as designed from concept, development and refinement. • Exploratory A/B testing to improve and deploy treatment that is best aligned to desired outcome. • Continues monitoring to ensure all collection activity is compliant to CRTC WCoC/ICoC requirements and CASL. • Oversee and collaborate with Analyst, Manager and above in the Collection Strategy, Performance, Capacity Planning and Dialer teams to execute desired treatment as per strategy design. • Role is highly dependent on a subject matter expert that understands implications and impact of changes to channel type and frequency. Must be able to balance business constraints and goals (costs, capacity and desired outcome - lower churn/bad debt reduction/dollars collected) to improve collection outcome. • Provide input and support to build business cases that impact collection strategy and present them when seeking approval. • Collaborate on execution of new scores / models in order to optimize target segments • Support end to end loss mitigation campaign process which includes but not limited to monitoring of performance results, maintain optimal target customer segments and adjust communication channel to keep engagement and response high • Knowledge share, expand SME across the team, create backup and continuity in program support.What you'll bring: • 3+ years experience in Dialer/Digital strategy execution within credit operations or risk management in banking/telecommunications industry is required. • 3+ years experience with SAS/SQL and ALI (Contact AI/CallTech and OnQ) is required. • 1+ years of management experience is preferred. • Experience balancing call centre metrics and business KPIs is preferred. • Post-secondary degree in Business, Finance, Statistics, Mathematics or other quantitative field is preferred • Experience with Experian Software (PCCM Dynamic and MarketSwitch Optimization/Power Curve) is preferred. • Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentation • Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues. • Metrics driven, with strong risk management and analytical capabilities in situations of increasing complexity. • Results oriented. Demonstrated ability to effectively manage multiple projects and priorities simultaneously.As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (824), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Call Centre Operations & Credit Operations and Fraud Management Requisition ID: 301453 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Testing, Bank, Banking, Developer, Customer Service, Technology, Finance

Sr. Front end Java Dev (ReactJS & NodeJS) for development of enterprise applications for our large Telecom clientMust Haves: Java, JavaScript, ReactJS NodeJS, Web Services CICD Pipeline, CloudDesigns and codes programs, and has the ability to test code, find errors and correct code. Liaises with the technical team to design and implement application systems. Nice to Have: QuarkusXML, SOAP Web services, Restful Web services, Spring JPA, Multithreading, Swagger, and Microservices Apply

Date Posted: 02/16/2024Req ID: 36024Faculty/Division: Temerty Faculty of MedicineDepartment: Office of Access and OutreachCampus: St. George (Downtown Toronto)Position Number: 00056029Description: About us:Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.Your opportunity:The Office of Access and Outreach creates pathways for future learners and communitieswho face systemic barriers to connect with Temerty Faculty of Medicine educational opportunities, with the goal of increasing representation in our academic programs. We do this by centering the communities we work with within the development and implementation process of our programs. To do this work, we need to build authentic, transparent, trauma-informed relationships with community. Our work also supports Recommendation Eight in the Temerty Faculty of Medicine EDI Action plan, to expand pathway, recruitment, and retention programming for learners and faculty members across all academic programs.As Special Projects Officer, you will play an integral role in the development of the Black Student Application Program (BSAP) and the Indigenous Student Application Program (ISAP) across Temerty Medicine. Superior planning and consultation skills will be essential for this new role, as you work towards developing pathway committees for Research and Health Sciences and Rehab Sciences, and leading the implementation of BSAP and ISAP pathways in close collaboration with community partners and internal stakeholders, including students, faculty and staff. You will also develop a framework with the intent of sharing wise practices across academic areas to maintain and reinforce a culture of excellence.Your responsibilities will include:Building and strengthening relationships with stakeholders and partners of strategic importanceAdvising on best practices and strategies for effective change managementDeveloping and implementing community engagement strategies and plansResearching, analyzing and recommending solutions to project challengesDeveloping, revising and operationalizing business processes that support unit activities and objectivesPreparing detailed data analysis to support decision making regarding important administrative policyEssential Qualifications:Bachelor's Degree or acceptable combination of equivalent experienceMinimum 5 years of experience advancing EDIIA projects and outreach programsProfessional experience in understanding of EDIIA issues in a higher education or a hospital environment, and proven experience navigating institutions to implement meaningful solutionsDemonstrated experience working with Indigenous, Black and equity-deserving populationsDemonstrated project management experience, including process development, implementation and evaluationExperience developing project plans, reports, and communications and community engagement plansExperiencing supporting committees and acting as an advisory resourceExperience leading workshops and seminars, and presenting to diverse audiencesAdvanced proficiency with MS Office 365, including MS Teams and video conferencing platformsSuperior communication, interpersonal, organizational and problem solving skillsStrong oral presentation and facilitation skillsCritical thinker with solid research and analytical skillsSelf-starter with proven experience managing multiple projects in a multi-stakeholder environmentAbility to analyze and synthesize information from multiple sources and provide recommendationsAbility to develop and maintain effective relationships with executive level stakeholdersEffective tact, discretion and good judgement in dealing with highly confidential and sensitive situationsTo be successful in this role you will be:ApproachableCommunicatorInsightfulOrganizedProblem solverResourceful This is a 2-year term position.Closing Date: 03/06/2024, 11:59PM ETEmployee Group: USW Appointment Type: Budget - Term Schedule: Full-TimePay Scale Group & Hiring Zone:USW Pay Band 13 -- $83,150 with an annual step progression to a maximum of $106,336. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Administrative / ManagerialRecruiter: Dinuka PereraLived Experience StatementCandidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please contact [email protected].

Our Public Sector Client requires a Senior SharePoint Developer (10+ years) to support the migration team in the development of custom and standard solutions to host information within SharePoint Online.Responsibilities to include:Work closely with the SharePoint migration team to understand solution requirements and make developments as requiredDevelop, maintain, troubleshoot, and provide access to SharePoint solutions as requiredBuild and automate workflows using Power Automate and Powershell Develop technical design documents based on business requirementsCreate, optimize, and implement SharePoint sites following already established business and technical requirementsMust Haves:10+ years experience developing / configuring SharePoint3+ years developing with PowerShell, Power Automate, and PowerBI3+ years developing with SharePoint OnlineCanadian degree/diplomaNice to Haves:Bilingual (French and English)Previous experience supporting migration of information from on-prem to SharePoint Online Apply

Tasks: Care for petsAssist clients with bathing and other aspects of personal hygieneAssist in regular exercise, e.g., walkAssume full responsibility for household (in absence of householder)Launder clothing and household linensMend clothing and linensPerform light housekeeping and cleaning dutiesProvide companionshipShop for food and household suppliesPrepare and serve nutritious mealsCookAccompany clients to appointments and social outings

Our valued professional services client is looking for a Senior Zscaler Engineer to support the implementation of Zscaler Private Access (ZPA)!Initial 7-month contract with strong probability for extension. 100% remote contract (in EST). 7.5 hours per day, Monday to Friday. As the successful candidate, you will support the new implementation of Zscaler ZPA and ZIA for a large American healthcare company with 400,000+ users impacted by the change.ResponsibilitiesPartake in day-to-day project planning activities.Discovery and Data GatheringArchitecture and DesignPerformance and Capacity PlanningFunctional TestingTroubleshootingConfigurationOff-hour implementations (evenings and weekends)Creation of as-built documentationKnowledge TransferActively participate in maintaining existing client relationships.Participate in Technical implementations.Provide pre-and post-sales technical support to clients.Must-Have Skills5+ years’ experience as a Security Engineer, Network Engineer, or similar role (i.e. infrastructure engineer)Demonstrated experience with Zscaler Private Access (ZPA) and Zscaler Internet Access (ZIA)One or more of the following certifications: Zscaler Cloud Professional Internet Access (ZCCP-IA)Zscaler Cloud Professional Private Access (ZCCP-PA)Cisco CCNA, CCIEAny Azure CertificationsAny AWS CertificationsCISSP, CCSP, CISA, CISM Apply

Job SummaryAs part of RBC's Group Risk Management Enterprise Risk Resilience team, the Associate Director, Technology Risk will be responsible for providing challenge and oversight on our technology Infrastructure platform technology operations. This includes providing an opinion on RBCs Technology risk posture, developing / overseeing Technology Key Risk Indicators to measure and monitor risk and contributing to the development of enterprise policies and standards governing Technology Operations Infrastructure Risk. You will support Operational Risk Management leadership within Group Risk Management in delivering various oversight and challenge processes including: tracking and reporting on status and quality of key Technology Risk programs; developing and utilizing effective risk appetite metrics that provide insights into current risk level; identifying issues with policy compliance through analysis and testing of controls; monitoring and assessing technology incidents; and performing thematic reviews to investigate issues and providing value add recommendations.Job Description#LI-hybrid#techpjWhat will you do?Leverage data driven insights and provide opinions to challenge on key risk indicators.Support the completion of thematic reviews, scenario analysis, external event analysis, new change initiative assessments and development of risk profiles that can be leveraged to report to senior management, board and regulatorsAs second line of defense, work closely with first line to provide effective and technology oversight and challenge for T&O Operational and IT risk programs such as Risk and Control Self-Assessments, Operational Risk Event Reviews, IT Risk Assessments, Integrated Risk Profiles to validate the business is operating within Risk Appetite.Maintain knowledge of emerging technologies, threats/vulnerabilities and risk management practices and its implications to the business platform.Maintain assigned Domain Risk Profiles to provide a strong fact based opinion on the Technology Risk profileOperate a one front door policy by ensuring effective support of business requests and follow through.Develop and maintain key internal and external relationships in order to provide advice and oversight on standard compliance, support operational risk program adherence and effective incident reportingProvide oversight and challenge on the management of significant technology incidentsSupport technology related regulatory examinations / requests / assessments / reportingRecommend changes to Cyber & IT Risk policies/standards to maintain currency in ensuring relevance to emerging technologies and delivery modelsWhat do you need to succeed?Must Have:Strong knowledge and working experience in IT and operational risk management processes, methods and tools in a mid-large size regulated organization (Banking, Finance, Insurance, Healthcare).Strong knowledge of technology standards, risks, threats, prevention measures, and best practices.Experience in developing and supporting infrastructure and technology operations in areas such as DevOps, architecture, disaster recovery, operational resilience, IT Asset Management, incident and problem managementGood Technical knowledge and experience covering all layers of IT Infrastructure and systems, the operating systems (e.g. Unix, Windows, zOS,) and database systems (e.g. Oracle, SQL Server, Sybase, IBM DB2) and middleware (e.g. Tomcat, JBOSS, IIS)Strong knowledge on modern enterprise tech and methodologies, (Cloud, APIs, DevOps)Nice-to-Have:Working knowledge of various IT risk frameworks, methodologies, leading industry/assurance standards and regulations, as well as attestation reporting frameworks, such as NIST, COBIT, SOC2 reporting frameworkSolid understanding of emerging technology (GenAI, MLOps)Strong knowledge of technology standards, and best practices.Working knowledge of GRC tools (e.g., Archer, ServiceNow, etc.)What is in it for you?We thrive on the challenge to be our best, progressive thinking, to keep growing, and working together to build and deliver trusted reporting to help our stakeholders succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-hybrid#techpjJob SkillsEnterprise Wide Risk Management, Information Technology Security, IT Architecture, IT Incident Management, IT Systems Management, IT Technologies, Key Risk Indicators, Network Architecture, Risk Control, Risk Management, Risk Measurement, Risk Reporting, Risk Scoring, Systems Resiliency, Systems Software, Technology Infrastructure Management, Technology Risk, Technology Tools, TelecommunicationsAdditional Job DetailsAddress:20 KING ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:GROUP RISK MANAGEMENTJob Type:RegularPay Type:SalariedPosted Date:2023-12-05Application Deadline:2024-05-03Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Our client is looking for a Senior Application Security Officer to secure software built for autonomous vehicles & provide Threat Analysis and Risk Assessment with ISO 27001.Permanent role - Open to candidates across Canada but ideally Vancouver or Calgary - Global role that will require you to work with team members in different time zones (Australia, Switzerland, India, etc..). Some international travel may be required. MUST HAVES:5+ years providing training and analysis to teams for in Cyber Security/Information SecurityExperience with application security (SAST, DAST, SCA)Experience using and training on ISO 27001NICE TO HAVE:Experience doing threat analysis and risk assessments to machinery (cars, plane, manufacturing, etc)Scope of Work: You will work closely with our IT, DevOps, and Development teams to ensure that Secure Development Lifecycle processes are implemented and followed. Apply

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionSupportSupport Distribution partners in the acquisition of new business; participate and present in finalist presentations and implementation meetings on the Mid-Market Segments. Assist internal partners in acquiring new business by serving as a liaison; take part as a subject-matter expert in the short-list presentations and ongoing meetings for implementing new business.Respond to benefit plan inquiries and resolve escalated and complex inquiries from Plan Sponsors, Plan Advisors/Consultants, and internal department contacts. Owning and respecting the unique demands of each customer while being considerate of the time frame ensuring a thorough response.Champion for a successful outcome for all involved, the Service Relationship Specialist role is responsible for the successful resolution and negotiation of all service escalations. Advocate for a favorable conclusion for all parties. All service escalations must be successfully resolved and negotiate by the Service Relationship Specialist.Initiate Amendment requests ensuring that information is complete and outstanding requirements are obtained in a timely manner to meet deadlines and meet effective dates of plan changes. Collaborate with our Customer Experience/Operations teams to facilitate information-sharing and identify key issues with our online customer.Assist with general internal initiatives related to Group Benefits services, products, and procedures.Facilitate multiple meetings with our Plan Advisors/Consultants and Plan Sponsors as well as internal teams.Take on special projects and/or research assignments for client needs.AdviseAs the face of Manulife, you build and maintain successful and lasting relationships with existing and potential partners. Understand the intricacies and complexities of each Plan Sponsor's Group Benefits designs and the sophistication of the Advisors/Consulting houses. Prepare and analyze and interpret client reports for review. Generate client reports using web analytics platforms via various reporting tools, requiring analysis and comparison of many reports to ensure we are fulfilling our customer’s needs. Provide expertise on Manulife’s digital experience for group benefits clients (Web, mobile, voice), and highlight key features and functionality.Support group benefits clients in driving adoption of our digital tools and experiences among their plan members Provide reporting on digital uptake/usage to help group benefits clients understand overall plan health and identify areas of opportunity for education/engagement. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.Establish and maintain client relationships by identifying current or potential needs and promoting client retention.Providing recommendations on plan design, service options, technology solutions and any ongoing administration needs to the client.Applies understanding of legislative and privacy guidelines to assist in client meetings.EducateDeliver presentations to employee groups to facilitate enrolment and/or introduce their Group Benefits (in person or remote). Meet with plan administrators to train and educate them on effective methods of plan administration.Lead customer workshops and training around product updates & new features Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made.When new products are launched in Group Benefits, take the Lead together with the Account Executive to learn, present and speak to these new services. Become the expert in delivering and educating clients on these services and how it affects their population and what amendments are required to their plans if any.Using our Seismic Tools to put presentations together to present and deliver our services to clients.Clients rely heavily on the Service Relationship Specialist on how to manage new services and products that are launched, or on any new legislative initiatives.Coaching mindset and abilities enabling to define solutions and delivering outcomes. Shared Responsibilities:Works with a Team of Account Executives and collaborates with other Service Relationship Specialists.Assist new Service Relationship Specialists with Job Shadowing and Buddy system to ensure all members of the team can successfully represent Manulife Group Benefits Services.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.Job Requirements:Minimum three to five years of work experience in Group Benefits. In-depth knowledge and understanding of the Group Benefits products and services.Building and strengthening existing client and consultant/advisor relationships.Proven ability to take initiative, be a strong self-manager and display integrity.GBA designation or working towards the designation an asset.Good knowledge of underwriting concepts. Strong technical and demonstrated analytical skills using Microsoft Office products, Excel and/or PowerPoint, Web Analytics platforms, to arrange and display relevant information during customer business reviews.Excellent presentation skills and the ability to influence decision makers in various areas of organization.Supports, participates, and presents in Mid-Market Finalist Presentations to attain new and keep existing Business out to Market.Strong customer-facing skills including expectation management, communication skills, information management.Ability to work independently and in a team setting, self-starter, innovative thinking with a keen eye for results and driven by quality.Outstanding analytical, strategic, and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions.Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up, and down and self-manage to meet timelines of multiple priorities.Capability to determine sensitive client needs or issues.Must have a valid driver’s license and a personal automobile.Competencies:Proven ability to determine business priorities, meet goals, manage high volumes of work.Excellent analytical, problem solving, interpersonal, organizational and time management skills.Negotiation and influencing skills.Strong attention to detail.Champion of superior service delivery and customer service, oral and written communication skills.Good understanding and knowledge of Manulife’s administrative systems.Independent, self-motivated individual with ability to manage multiple tasks and deadlines simultaneously.Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs.Persuasive communicator with an ability to clearly articulate ideas and present information.Collaborating internally across multiple departments.Ability to be flexible and empathetic and ability to manage conflicts.Proficient in the use of modern technology.Know and understand the growth and persistency strategies.Presenting together with the Account Executives at Client Service Meetings. Taking initiative to prepare and structure these meetings.Service Relationship Specialist attends all meetings for client’s re-enrolment of flex benefits with our Admin Advantage Teams and helps facilitate and ensure all tasks are brought to completion.Attend ongoing service meetings, maintaining and facilitating action logs with head office areas.Excellent planning and project management skills with a confirmed ability to complete projects within tight timeframes.Must be fully bilingual both oral and written (in Quebec only).Decision Authorities: This role directly impacts the Sales, Profitability and Persistency of the overall Distribution offices.Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.Educating Clients on Manulife’s Group Benefits services that they would benefit from.Key Challenges:Managing high volumes of work within tight time frames and balancing competing priorities.Working with many Advisors/Consultants and Account Executives and balancing their demands, needs and expectations.When a service issue is identified, these could have a financial implication, it is critical that the issue be managed to resolution while ensuring that service and quality are maintained.Working Conditions:Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.This role will occasionally require working outside traditional business hours to meet client needs. Example - employee sessions for night shift workers.Work Smart options are available.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

Overview: Our client is seeking a seasoned Senior Frontend (Angular) Developer to build a net new application for the Loyalty and Rewards team at a Tier 1 Bank. We are looking for individuals who are passionate about the latest technologies and can solution nimble and scalable applications. A successful candidate will bring deep analytical ability, software engineering expertise, and the ability to deliver results within a fast-moving agile environment.Must Have Skills: 5+ years building highly scalable and available web applications using Angular (14/15 preferred).Experience with RxJs and NgRxDeveloping application codes and unit tests in Angular, and Rest Web Services.Experience working on/with Design SystemsDegree in computer science or engineering.Nice to Have Skills: Experience in financial services an asset Apply