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Overview of salaries statistics in the category "HR & Recruitment in "

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Overview of salaries statistics in the category "HR & Recruitment in "

5 040 $ Average monthly salary

Average salary in branch "HR & Recruitment" in the last 12 months in

Currency: CAD USD Year: 2024
The bar chart shows the change in the average wages in .

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Customer Service Representative CAN
Staples Canada, Victoria, BC
Position Summary: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales. Primary Responsibilities: • Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders. • Takes opportunities for add-on sales to customer. • Assists in the resolution of customer complaints, returns and exchanges. • Responds to and directs where necessary, customer inquiries related to copy and technology services. • Answers telephones and qualifies and directs customers as required. • Responsible to take and make copy orders accurately. • Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register. • Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products. • Accepts proper forms of prescribed tender. • Properly secures company funds and physical inventory at all cash stations. • Ensures accuracy of customer orders by spot checking throughout processing. • Completes and balances all daily cash register paperwork and obtains verification. • Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly. • Stocks and maintains front-end racks/shelves and merchandise areas as assigned. • Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc. • Accountable for signing in/out and logging in/out of own till when required. • Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist. • Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards. • Identifies and communicates suggestions for improvements in all areas of business. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Ability to resolve customer concerns in a diplomatic manner. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Three months to one year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register. • You will be exposed to moderately disagreeable levels of noise generated by the copy equipment. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Assistant Manager - Mayfair Victoria
LUSH Fresh Handmade Cosmetics, Victoria, BC
Position:Assistant ManagerHours: 40 WeeklyEver wondered what it's like behind the bubbles?#lushcareersLush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through ourCharity Pot Program.We Offer: A fun and funky store atmosphere where individualism is encouraged A 50% discount off all our products to keep you smelling and feeling fresh An unconventional retail structure to support your entrepreneurial spirit The opportunity for growth as Lush loves to promote from within Assistant ManagerAs Assistant Manager, you bring Lush's Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.The ASM supports the Shop Manager as needed in all business areas and as delegated by their Market Leader; as second-in-command the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.Responsibilities: Sales & Customer Experience: Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day. Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives. Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results. Team Leadership: Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example. Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan. Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices. Operational Excellence: Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget. Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales. Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy. Qualifications:Required: 1-3 years managing or supervising in a retail environment Excellent listeningand communication skills Excellent analytical, critical thinking and troubleshooting skills. Excellent organization and time management skills Strong customer service, supervisory and sales skills Knowledge and interest in skincare, natural beauty and ethical business Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends Preferred: Experience with consultation-based customer service models Ability to develop and train staff through positive coaching and feedback Proficient in excel, Microsoft suit, and adaptable to other systems as required Basic HR skills in hiring, scheduling, training, and performance management Experience in cross cultural collaboration and DEIB or social justice training Fluency in Spanish, French or other languages At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.
Human Resources Manager
Scout Talent, Victoria, BC
An opportunity to utilize your Mangerial HR skills in a passionate communityReceive an attractive hourly wage of $35.60 to $45.78 based on skills and experience, plus full benefits! Help us achieve our vision and goals while preserving our cultureAbout Esquimalt NationWe, the Esquimalt Nation, thrive along the sparkling waters of Esquimalt Harbour, our heritage, Xwsepsum or Kosapsum, woven into the land's rhythms for millennia. We cherish stewardship, reciprocating nature's generosity through heartfelt ceremonies, embracing this as our Sacred Trust.As part of the Coast Salish group, we're a close urban community on enchanting southern Vancouver Island, with 314 spirited members tracing ancestry to resilient Lekwungen People. Embraced by Songhees Nation, Esquimalt Township, View Royal Town, and vibrant Victoria City, our cultural fabric is tightly woven.Rooted in Lekwungen heritage, we're integral to the Coast Salish legacy. Ancestral echoes resound across these lands, from Vancouver Island's beauty to the tranquil Gulf and San Juan islands. Oral tales, legendary sagas, and timeless place names honour our deep connection to these sacred territories.To learn more about Esquimalt Nation, please visit our website.About the OpportunityEsquimalt Nation is currently seeking a Human Resources Manager to join us in Victoria, BC. Reporting to the Executive Director of Operations you will be overseeing talent acquisition, compensation, and team growth for our team of 30+. You will also be driving policy refinement, managing projects, and engaging with high-level community members for collaborative HR strategies. Responsibilities will include (but are not limited to):Fostering a safety culture, providing crucial OHS training to staff members while ensuring their adherence to regulationsCarrying out risk assessments, pinpointing workplace hazards, and proposing control measuresPioneering recruitment innovation and performance management to enhance our internal capabilitiesOffering guidance on HR issues to the Executive Director and Management TeamCrafting and updating Policies and Procedures for Chief and Council endorsementMaking sure you are aware of developments in employment legislationSpearheading Esquimalt Nation's recruitment in line with policies and best practicesGuiding Admin's training efforts and performance management procedures while also bolstering employee skill sets Aiding in resolving disputes for both managers and employeesFormulating and assessing culturally pertinent policiesOverseeing program finances and ensuring compliance with funding requirementsExploring varied funding sources for the HR DepartmentFormulating, monitoring, and reporting on work plans regularly and annuallyCollaborating on operational plans with the Management TeamDevising and monitoring departmental budgets in coordination with FinanceEstablishing emergency and pandemic plans, as well as community communication strategiesAbout YouTo qualify, you must have a Bachelor’s degree in business administration, communications, social sciences, or a related field. You will also need a minimum of 5 years of experience in an HR Manager role with 3 years of supervisory experience. Preference will be given to applicants who self-identify as Indigenous or First NationsThe following attributes will be critical to successfully performing this role:At least 2 years of prior HR experienceA minimum of 2 years of experience working in a First Nations communityClean criminal record check for vulnerable populationsExcellent communication skills with proven strong interpersonal skillsAbility to empathetically connect with individuals, fostering supportPossess a deep understanding of generational traumaExperience in effectively addressing lateral violence sensitivelyCapable of resolving conflicts professionally to promote harmonious relationshipsEngages effectively with HR, upholding discretionUnderstanding the challenges that come with working in a close-knit, connected communityCertified Professional of Human Resources (CPHR) (asset)With strength, knowledge, and experience, you embody a genuine spokesperson for Esquimalt Nation, advocating our cultural, traditional, and environmental interests. You adeptly handle ongoing changes and development, representing the community's beliefs and needs with prosperity as a top priority.About the BenefitsAs a valued member of our team, you will be awarded an attractive hourly wage of $35.60 to $45.78 based on skills and experience, plus:Comprehensive Benefits Plan, including life insurance, long-term disability, dental, extended health coverage, and vision coverageAccess to the Employee and Family Assistance ProgramEnjoy a 4-day workweek scheduleOption for overtime compensation or time bankingReap the advantages of a $2,100 healthy spending allowanceReceive Christmas bonusesExperience a 2-week closure and paid time off during the Christmas holiday seasonGain 120 hours of annual leaveReceive paid cultural leave hoursBenefit from 80 hours of paid sick leaveEnjoy additional holidays such as Indigenous Peoples Day and Easter Monday, with paid time offIf you tick all of these boxes and believe you will thrive in this role, we encourage you to apply today!
Customer Service Representative
BMO Financial Group, Victoria, BC
Application Deadline: 05/05/2024 Address: 1225 Douglas Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation & Benefits: $ 32,600.00 (minimum) - $ 38,300.00 (mid-point) The base salary represents BMO Financial Groups hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Groups total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Customer Service Representative
BMO, Victoria, BC
Application Deadline: 04/29/2024Address: 735 Goldstream Ave, Unit 101Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation & Benefits:$ 32,600.00 (minimum) - $ 38,300.00 (mid-point) The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards.Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Customer Service Representative
BMO, Victoria, BC
Application Deadline: 04/05/2024Address: 1225 Douglas StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment). Compensation & Benefits: $ 32,600.00 (minimum) - $ 38,300.00 (mid-point) The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards Compensation and Benefits:$32,600.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Part Time Retail Sales Specialist Canada
Advantage Solutions Inc., Victoria, BC
Part Time Retail Sales Specialist Canada Job Locations CA-BC-Victoria | CA-BC-Sidney | CA-BC-Courtenay Position Type Part Time Postal Code V9B 5E3 Requisition ID 2024-431907 Category Retail Sales Merchandising Summary Retail Sales Specialist Part Time Our company has the perfect opportunity for a candidate that looks forward to new product releases by top brands. This part time Retail Sales Specialist job is a fantastic opportunity for an individual who can work effectively with store management to increase retail sales and execute client-driven merchandising that meet the client’s expectations. The sales representative will need to be outgoing, friendly, and be able to drive sales and brand awareness for our client’s products at major retail locations. You will be engaging and educating the customers on their next purchase of some of the leading brands in retail. The ideal candidate is independent, self-motivated, ambitious, and driven to succeed. When you join the Company, you will receive top-notch training and competitive pay rates. Responsibilities:Meet client and Company objectives by maintaining full distribution on all authorized SKU’s. Must have the ability to communicate effectively both internally with the Company's management and externally with all Customers.Sell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Maintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Will work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.Achieve client goals and objectives by effectively managing stores within your territory and executing projects and standards. Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Will complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc. Qualifications: Education Level: (Required):High School Diploma or GED or equivalent experience.(Preferred):Bachelor's Degree or 0 to 2 years of experience in Retail, Client, or food broker.Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines.Basic computer skills including familiarity with Word, Excel, and Internet usage.Mathematical and analytical skills.Pay range $18.50/Hr. - 20.00/Hr. The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Sales Specialist (RSS) is responsible for servicing and selling to retail accounts within an assigned territory to assure client standards are met and volume is increased. The ideal candidate is self-motivated, ambitious, and driven to succeed. This person should also have strong communication skills with the confidence to influence key decision makers at store level. They must possess excellent organizational skills and have the ability to work independently. Essential Job Duties and Responsibilities DistributionMeet client and Company objectives by maintaining full distribution on all authorized SKU’s. Customer Relations (Internal/External)Must have the ability to communicate effectively both internally with the Company's management and externally with all Customers.SalesSell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Increase sales volume by constantly suggesting and completing orders for new and out-of-stock items. MerchandisingMaintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Shelf Standards and ConditionsWill work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.Territory ManagementAchieve client goals and objectives by effectively managing stores within your territory and executing projects and standards. Increase brand representation and effectiveness through establishing and maintaining customer and client relationships.Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Administration/ReportingWill complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reports Indirect ReportsThis position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job. Minimum QualificationsEducation Level: (Required): High School Diploma or GED or equivalent experience (Preferred): Bachelor's Degree or equivalent experience 0-2 years of experience in Retail, Client, or food broker Skills, Knowledge and AbilitiesAbility to work independently and prioritize duties with minimal supervision, in order to meet deadlinesBasic computer skills including familiarity with Word, Excel, and Internet usageAbility to follow upMathematical and analytical skills Environmental & Physical Requirements Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com
BAND 4 - Chief Financial Officer
BC Public Service, Victoria, BC
Posting Title BAND 4 - Chief Financial Officer Position Classification Band 4 Union N/A Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $102,900.00 - $136,700.11 Close Date 4/3/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Office of the Ombudsperson Ministry Branch / Division Office of the Ombudsperson Job Summary Chief Financial Officer Band 4 - Permanent, Full-Time Salary Range: $102,900.00 - $136,700.11 Anticipated Starting Salary: $110,876.23 +5% upon successful completion of probation Apply your skills in leadership, financial forecasting and analysis in this dynamic and rewarding role!Reporting to the Deputy, Corporate Shared Services, the Chief Financial Officer (CFO) fulfills a significant financial leadership role and a steward in support of effective financial management. The CFO must demonstrate the highest level of personal integrity and be able to build relationships of trust with executive, colleagues, external parties and staff. The operational function helps ensure prudent use of resources through standardization, good practices, consolidation and automation of processes and systems to reduce redundancy and improve efficiency. Underpinning the role are key behavioural competencies and various technical proficiencies. The position receives delegated expense authority from the four Independent Offices and is also responsible for budget management, financial forecasting, financial systems, and analysis. The expenditures and revenue controls are developed in accordance with the Fiscal Framework establish by financial legislation, government accounting policy and best practices. The CFO leads financial operations, and provides expert financial advice, recommendations and course corrections options to enable achievement of financial goals. The position supports annual budgeting activities, undertakes financial planning and reporting, and manages the Offices' chart of accounts, accounts payable and receivables, financial controls, and provides contract management services.As BC's independent voice for fairness, our Office's work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here .We are striving to build a diverse team to represent the population we serve and to better meet the needs of British Columbians. We encourage applications from people who self-identify as First Nations, Métis, Inuit and/or Indigenous, Black or racialized persons, women, 2SLGBTQ+, people with diverse gender identities or expressions, and/or people with disabilities.This posting is for one permanent, full-time opportunity. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status.This position is excluded from union membership.To Apply: DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.To apply for this position, please review the application instructions and requirements listed on the careers section of our website: https://bcombudsperson.ca/about-us/careers/ Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.NOTE: To apply for this position, you must be eligible to work in Canada. You must be a Canadian citizen or permanent resident of Canada or authorized in writing to work in Canada under the federalImmigration Act. For further information, please refer to the BC Public Service website .If you have questions related to the application process, please email the HR Team at [email protected] and quote competition number 111205in the subject line.By submitting your application, you confirm that you have worked on it independently and you have not used AI technology or paraphrasing technology to prepare it.Competition Req #:111205 Closing Date: 12:00 pm (noon) PST, April 3, 2024BC OmbudspersonFairness and Accountability in British Columbia's Public Services http://www.bcombudsperson.ca/ Job Category Leadership and Management
Licensing and Information Officer, Consumer Protection BC
BC Public Service, Victoria, BC
Posting Title Licensing and Information Officer, Consumer Protection BC Position Classification ABC Access Union GEU Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $56,581.72 - $64,201.11 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Other Public Sector Ministry Branch / Division Consumer Protection BC Job Summary Consumer Protection BC is the regulator of a variety of sectors and specific types of consumer transactions in British Columbia. Our purpose is to license and inspect regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws and educate consumers and businesses about their rights and responsibilities. Our vision is a province where all citizens of BC are empowered in their transactions as a result of rigorous and consistent business compliance and through the provision of information.We are a small team of dedicated and passionate individuals devoted to a set of values that we live by every day. We believe in accountability to ourselves and to each other, in the investment and maintenance of integrity, and in the pursuit of excellence in the delivery of services that ultimately make a positive difference in the lives of British Columbians.If you're looking for an opportunity to help make a difference in the community, we invite you to explore the possibilities with us. We offer competitive benefits and pension plan, access to training and development opportunities. Please review our current vacancy below.Please note this role is not eligible for internal transfers as Consumer Protection BC is a separate entity to the Public Service Agency. This is a union role with the BCGEU, though seniority transfer from an individual currently in the Public Service Agency does not apply.Licensing & Information OfficerLocation: Victoria, BCTerm: Full-time, permanentSalary Range: $56,581.72 - $64,201.11 annuallyClosing Date:Tuesday, April 2, 2024 12:00 p.m. (noon) Pacific TimeHybrid: Minimum two days per week in the Victoria B.C. officeConsumer Protection BCis looking fora Licensing & Information Officer to join our team!A day in the life:Today is an 'in office day' so you enter our Victoria office, grab a cup of coffee and have a quick chat with your coworkers before settling in for a new day of meaningful work. Looking at your Outlook calendar, today you will be responding to consumers who are experiencing a variety of issues with businesses in BC. You will be collecting information, creating complaint files, and referring to other organizations to try and help consumers resolve their complaints. Next you have a morning meeting with your Licensing and Information team to discuss the new online licensing platform. At lunch you join your co-workers for a game of online Pictionary. Later this afternoon, you're scheduled to renew debt collector licenses and review their new applications.In between your scheduled work and meetings, you're regularly responding to licensee emails, following up on complaints, and processing payments. Towards the end of the day, you make a note to follow-up with the Business Practices team about a licensee who has not submitted their annual financial statements.As you close your laptop, you're grateful that a day in the life of a Licensing and Information Officer is never the same as the day before. Being involved in projects that require you to obtain, review and process specific information is of a great value to our organization. You appreciate the ability to be involved with other departments and you are grateful for the opportunity to learn something new every single day.Who you are: A team player and excellent communicator, with a positive attitude and a desire to work cooperatively with others to achieve group and organizational goals A true service provider focused on identifying and serving the needs of stakeholders, with a willingness to adapt to and work effectively within a variety of diverse situations and groups or individuals A detailed-oriented employee, with excellent skills in standard computer applications and information systems What you will be doing: Providing information and assistance to consumers and businesses as the first point of contact for Consumer Protection BC Receiving, processing and making decisions on whether or not to approve licensing and registration applications Contacting applicants to obtain missing and further information and searching databases to obtain current information on the status of the applicant's business Calculating and collecting applicable fees and reconciling financial account information, and preparing and maintaining electronic files of documents and correspondence Working independently and as part of a team to carry out administrative projects and increase efficiencies We are looking for people who have: Completion of post-secondary training in a related field and/or five years clerical/administrative support experience and/or a combination of formal training and experience Experience in handling difficult customers or conflict situations Experience receiving, evaluating and processing license or registration applications (or similar) and providing information to clients Are we a good fit for each other?Take a look at our website www.consumerprotectionbc.ca/careers for all the information below and more: Watch this 2-minute video to hear from your boss and learn more about what it's like to work with us. Learn more about our corporate values and our perks and benefits. Read the "The Right Fit", our HR & Culture blog to find out more about us and get tips to ace your interview. Persons with disabilities, can read our blog post for more information on requesting hiring process accommodations. How to apply:We are always looking for talented people to work with us in this important position within our organization.Missing some experience? That's okay! If you're excited about this role and working with a high-performing team, but don't tick every qualification box, we encourage you to apply anyway! We are happy to train the right person for this role.Note: We may establish an eligibility list for this position. We do not accept applications by email, and we don't consider any applications without written responses in our online application portal.Please contact [email protected] with questions.Job Category Administrative Services
ADMN O 18R - Complaints Analyst
BC Public Service, Victoria, BC
Posting Title ADMN O 18R - Complaints Analyst Position Classification Administrative Officer R18 Union N/A Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $64,123.59 - $72,674.35 annually Close Date 4/17/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Office of the Ombudsperson Ministry Branch / Division Office of the Ombudsperson Job Summary Complaints Analyst AO 18 - Permanent, Full-Time Salary Range: $64,123.59 - $72,674.35 Anticipated starting salary: $67,819.92Are you an analytical and empathetic person committed to ensuring fair treatment of British Columbians? Do you want to have a meaningful impact on the lives of members of the public experiencing diverse challenges with public services? If so, apply your skills as a Complaints Analyst with the Office of the Ombudsperson!Reporting to the Manager of Intake and Early Resolution, the Complaints Analyst (CA) is an integral part of the Intake Team and is the first point of contact for all enquiries and complaints received by the Office of the Ombudsperson. The CA works independently within a collaborative team environment to respond to members of the public who contact the office by phone or in writing with concerns about government services and agencies. As the first point of contact, the CA responds calmly and professionally to diverse members of the public including those who may be upset, emotionally escalated or those who may be experiencing barriers. The CA uses active listening and interview skills to gather information and conduct preliminary analysis of public complaints and enquiries. The CA acquires all relevant information relating to their complaint or enquiry, records the information clearly and succinctly in the electronic case management system, identifies complaints that are jurisdictional or not and takes the appropriate action, including referral to external agencies or escalation to appropriate Ombudsperson staff. This position interacts with a wide range of callers and must operate efficiently to gather information and use sound judgment to direct the calls as appropriate.As BC's independent voice for fairness, our Office's work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here .We are striving to build a diverse team to represent the population we serve and to better meet the needs of British Columbians. We encourage applications from people who self-identify as First Nations, Métis, Inuit and/or Indigenous, Black or racialized persons, women, 2SLGBTQ+, people with diverse gender identities or expressions, and/or people with disabilities.This posting is for two permanent, full-time opportunities. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status.This position is excluded from union membership. Some travel may be required.To Apply: DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.To apply for this position, please review the application instructions and requirements listed on the careers section of our website: https://bcombudsperson.ca/about-us/careers/ Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.NOTE: To apply for this position, you must be eligible to work in Canada. You must be a Canadian Citizen or Permanent Resident of Canada or authorized in writing to work in Canada under the federalImmigration and Refugee Protection Act. For further information, please refer to the BC Public Service website .By submitting your application, you confirm that you have worked on it independently and you have not used AI technology or paraphrasing technology to prepare it.If you have questions related to the application process, please email the HR Team at [email protected] and quote competition number111470 in the subject line.Competition Req #: 111470 Closing Date: 12:00 pm (noon) PST, April 17, 2024BC OmbudspersonFairness and Accountability in British Columbia's Public Services http://www.bcombudsperson.ca/ Job Category Administrative Services
Leg Assembly - Grid Level 18 - Human Resources Coordinator
BC Public Service, Victoria, BC
Posting Title Leg Assembly - Grid Level 18 - Human Resources Coordinator Position Classification ABC Access Union N/A Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $62,683.74 - $78,354.68 per annum (+ 8% vacation pay for auxiliary position) Close Date 4/3/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Other Public Sector Ministry Branch / Division Legislative Assembly of BC Job Summary Human Resources Coordinator Competition: LA232482 Department: Human Resource Operations Position Type: 1 Auxiliary Full-Time (until March 28, 2025) and 1 Regular Full-Time Salary Range: $62,683.74 - $78,354.68 per annum (+ 8% vacation pay for auxiliary position) Close Date: Wednesday, April 3, 2024 at 12:00pm (PDT)POSITION SUMMARYEmployees of the Legislative Assembly of British Columbia (Assembly) provide professional non-partisan services to support the democratic institution of Parliament and its members through procedural advice, administrative support and information services. The Assembly is an autonomous employer, separate from the administrative framework of B.C. government ministries and agencies.The Human Resources Operations department is seeking an organized, engaged and customer-focused individual for one regular full-time and one auxiliary full-time position of Human Resources Coordinator.Reporting to the Human Resources Manager or a Human Resources Consultant, the Human Resources Coordinator provides generalist administrative support and contributes to the development and delivery of a full range of operational and strategic human resources programs and services.QUALIFICATIONSApplicants must be/have: A post-secondary education in human resources or a related program, plus at least one year of human resources experience, or an equivalent combination of education and experience. Preference may be given to candidates with the following: A Chartered Professional in Human Resources (CPHR) designation or working towards the designation. Please refer to the job description for a full list of duties and qualifications.WHAT WE OFFER Career development- We support continuing education by providing innovative, inclusive and diverse learning opportunities for growth, skill development and career advancement. Community, engagement and recognition- We value teamwork, collaboration and connection. Employees have the opportunity to interact and engage through projects, committees, working groups and events. Together, we celebrate and acknowledge each other's outstanding achievements and contributions. Extended health benefits -We provide eligible employees with a competitive benefits package, which includes extended health and dental, basic life insurance, an optional family funeral benefit plan, optional life insurance, optional accidental death and dismemberment, travel medical insurance, sick leave and long-term disability benefits. Flexible work options- We offer remote work and flexible work arrangements for a greater work-life balance. Health and wellness- We promote employee health and wellness by providing access to an employee assistance program, an in-house fitness room, secure bike storage and a reduced-cost bus pass through the BC Transit ProPASS program. We also offer an infant and family wellness room, a meditation room and a sustainable commuting and active living program that provides reimbursement for fitness and wellness activities. Location, location, location- We provide employment in an architectural landmark, the Parliament Buildings, which overlooks Victoria's Inner Harbour on the edge of the downtown core, close to shops, restaurants, cafes and parks. Retirement benefits- We offer a generous pension plan with the Public Service Pension Plan where contributions are made by both the employee and Legislative Assembly. This pension plan provides employees with a lifetime monthly pension when they retire. Vacationbenefits- We offer four weeks of annual vacation time to start, or 8 percent vacation pay. For more information about our organization, go to https://www.leg.bc.ca/learn-about-us/working-here .APPLICATION REQUIREMENTSPlease submit cover letter and résumé through our job board portal by 12:00pm (PDT) on Wednesday, April 3, 2024. For questions, please email [email protected]:The Legislative Assembly of British Columbia is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment, and selection processes. Applicants requiring reasonable accommodation at any point in the application or interview process, please contact [email protected] .We would like to thank everyone in advance for applying as only those shortlisted will be contacted. An eligibility list may be established and/or auxiliary positions may be considered for future conversion to regular status. Lesser qualified applicants may be under-implemented or appointed at a lower classification. A Criminal Record Check (CRC) will be required as a condition of employment.All positions at the Legislative Assembly require applicants to be at least 16 years old and eligible to work in Canada.You must be a Canadian citizen or permanent resident to accept a permanent job offer. If you have a valid temporary work permit, you may be eligible for temporary (auxiliary) work, but only until your work permit expires or is renewed.The Legislative Assembly of BritishColumbiavalues diversity and is an equal opportunity employer.Human Resources Legislative Assembly of British Columbia E-mail: [email protected] | Telephone: 250-387-5532 | Web: www.leg.bc.ca For inquiries please visit our FAQ page or contact us .Job Category Administrative Services
RSW G3 - Customer Care Representative, Wholesale Customer Centre, Victoria
BC Public Service, Victoria, BC
Posting Title RSW G3 - Customer Care Representative, Wholesale Customer Centre, Victoria Position Classification RSWG3 Union GEU Work Options Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $47,616.10 - $53,567.07 annually Close Date 4/5/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Customer Care Representative, Wholesale Customer Centre, Victoria RSW G3About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments. Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers. There are five key divisions within the business: Supply Chain, Pricing, Imports, Customer Service, and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver our service goals.About this role:The Customer Care Representative plays a key role in the execution and development of wholesale liquor processes and the LDB relationships with wholesale liquor customers. This individual will collaborate with customers to collect and analyze feedback, to then identify and execute the appropriate actions to support their business needs.This role will support process improvement initiatives that improve the wholesale liquor customer experience. The Customer Care Representative will work to coordinate wholesale liquor customer concern resolution.The Customer Care Representative provides ongoing improvement recommendations to enhance the wholesale liquor customer's experience and develop plans for future customer needs. The Customer Care Representative is responsible for wholesale liquor customer's product knowledge, order, payment and returns management in a fast-paced office environment.The Customer Care Representative is responsible for order fulfilment and inventory management. This requires warehouse related duties such as: lifting liquor cases up to 50 lbs. to varying heights, standing for extended periods of time, frequent bending and standing and the operation of a variety of mechanical and hand-operated warehouse equipment.A criminal record check is required.The successful candidate may be required to work a variety of shift patterns. Work may take place in office and warehouse locations. It is a requirement to wear safety equipment, including steel-toes shoes/boots. This role requires lifting liquor cases up to 50 lbs. to varying heights, sitting at workstations for extended periods of time and performing warehouse duties, including frequent bending and standing. This role may operate equipment such as Raymon Ford - Reach Lift and Power Pallet Movers.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: A minimum of 2 years of recent (within the last 5 years) experience in customer service with external customers. Preference may be given to those candidates with any of the following: Degree or Diploma in Business Administration or related field. Experience in the liquor industry. Experience in a warehouse environment. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services
BAND 3 (under review) - Senior Policy Manager
BC Public Service, Victoria, BC
Posting Title BAND 3 (under review) - Senior Policy Manager Position Classification Band 3 Union N/A Work Options Location Burnaby, BC V3J 1N3 CAMultiple Locations, BC CA (Primary)Victoria, BC V9B 6X2 CASalary Range $86,200.00 - $122,100.01 per annum Close Date 4/15/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Corporate Strategic Services (CSS) plays a critical role in supporting the entire organization. Comprised of Corporate Communications and Stakeholder Relations, Corporate Policy, Corporate Privacy and Information, Sourcing and Vendor Performance, Strategy & Business Transformation and the Project Management Office, CSS is driven by customer-service and taking action to advise, consult and support each business area throughout the LDB.The CSS team is comprised of approximately 50 staff. What brings CSS together as a team is the ability to work together to support both the operational areas of the business and other support areas (e.g., Corporate Operations, Finance, Human Resources, Information Technology). The group has a strategic lens with a focus on ensuring the organization aligns and complies with corporate priorities, policies, legislation, best practices, and government mandate.About this role:Reporting to the Director, Policy, the Senior Policy Managers develop and implement a wide range of liquor and cannabis related policies, regulations and legislation. Each Senior Policy Manager, in conjunction with the team they lead, is responsible for a portfolio of work. These portfolios are as follows: Cannabis and Economic Policy. Priority Policy Projects, Tade, and Intergovernmental Relations. Liquor Retail and Wholesale Policy. Liquor Benefits Policy and Business Technical Advisory Panel Coordination. The Senior Policy Managers oversees teams of Senior Policy Analysts responsible for leading liquor and cannabis policy development and implementation; participating in Federal/Provincial/Territorial working groups; and providing support to executive level working groups (internal and external). This role is responsible for providing research, analysis, advice and recommendations on key issues and policies affecting the Branch's business and regulatory operations and its relationship with external stakeholders, including the Liquor and Cannabis Regulation Branch, Ministry of Public Safety and Solicitor General, Ministry of Finance, Ministry of Agriculture and Food, Ministry of Jobs, Economic Development and Innovation, Ministry of Health and other provincial liquor and non-medical cannabis boards.A successful completion of a criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: Degree or diploma in public administration, public policy, business, law, economics, or related field, and a minimum of 3 years of recent, related work experience*. *Recent, related work experience must have occurred in the last 5 years and must include the following: A minimum of 2 years of policy development experience. Experience leading, planning, coordinating, and managing complex projects and work assignments. Experience drafting briefing notes and other written materials to support decision making by Executive and/ or elected officials. Preference may be given to candidates with the following: Experience managing and leading teams, including developing and evaluating performance goals, coaching, and team building. Experience drafting government Cabinet and Treasury Board submissions. Experience establishing and maintaining effective working relationships with Indigenous individuals, Nations, and organizations. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Kriti Verma, HR Advisor, Talent & Compensation at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .Candidates residing out of the Lower Mainland will be considered for remote working opportunities.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management
RSW G3 - Customer Care Representative, Wholesale Customer Centre, Victoria
BC Liquor Distribution Branch, Victoria, BC
Customer Care Representative, Wholesale Customer Centre, Victoria RSW G3 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments. Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers. There are five key divisions within the business: Supply Chain, Pricing, Imports, Customer Service, and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver our service goals. About this role: The Customer Care Representative plays a key role in the execution and development of wholesale liquor processes and the LDB relationships with wholesale liquor customers. This individual will collaborate with customers to collect and analyze feedback, to then identify and execute the appropriate actions to support their business needs. This role will support process improvement initiatives that improve the wholesale liquor customer experience. The Customer Care Representative will work to coordinate wholesale liquor customer concern resolution. The Customer Care Representative provides ongoing improvement recommendations to enhance the wholesale liquor customer's experience and develop plans for future customer needs. The Customer Care Representative is responsible for wholesale liquor customer's product knowledge, order, payment and returns management in a fast-paced office environment. The Customer Care Representative is responsible for order fulfilment and inventory management. This requires warehouse related duties such as: lifting liquor cases up to 50 lbs. to varying heights, standing for extended periods of time, frequent bending and standing and the operation of a variety of mechanical and hand-operated warehouse equipment. A criminal record check is required. The successful candidate may be required to work a variety of shift patterns. Work may take place in office and warehouse locations. It is a requirement to wear safety equipment, including steel-toes shoes/boots. This role requires lifting liquor cases up to 50 lbs. to varying heights, sitting at workstations for extended periods of time and performing warehouse duties, including frequent bending and standing. This role may operate equipment such as Raymon Ford - Reach Lift and Power Pallet Movers. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: A minimum of 2 years of recent (within the last 5 years) experience in customer service with external customers. Preference may be given to those candidates with any of the following: Degree or Diploma in Business Administration or related field. Experience in the liquor industry. Experience in a warehouse environment. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information Customer Care Rep WCC
ADMN O 24R - Business Analyst
BC Public Service, Victoria, BC
Posting Title ADMN O 24R - Business Analyst Position Classification Administrative Officer R24 Union N/A Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $76,071.18-$86,658.48 annually Close Date 4/18/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Office of the Ombudsperson Ministry Branch / Division Office of the Ombudsperson Job Summary Business Analyst Administrative Officer 24 - Temporary, Full-Time (12 months) Salary Range: $76,071.18-$86,658.48 Anticipated Starting Salary: $80,661.59 Victoria, B.C.Develop and apply your technical knowledge, project management and problem-solving skills in this challenging and rewarding role.Reporting to the Senior Application Analyst, the Business Analyst is the product manager for Resolve Software-the case tracker program that enables all four independent offices to track investigations and complaints. As the business owner for the system, the Business Analysts identifies and prioritizes change requests that come from competing branches in the organization. The Business Analyst combines a core knowledge of technical systems with the understanding of business processes to implement enhancements and product lifecycle for the offices. This includes planning, programming and using project management principles to prioritize systems changes required to meet evolving business needs.As BC's independent voice for fairness, our Office's work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here .We are striving to build a diverse team to represent the population we serve and to better meet the needs of British Columbians. We encourage applications from people who self-identify as First Nations, Métis, Inuit and/or Indigenous, Black or racialized persons, women, 2SLGBTQ+, people with diverse gender identities or expressions, and/or people with disabilities.This posting is for one full-time twelve-month temporary opportunity. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status.This position is excluded from union membership.To Apply: DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.To apply for this position, please review the application instructions and requirements listed on the careers section of our website: https://bcombudsperson.ca/about-us/careers/ Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.NOTE: To apply for this position, you must be eligible to work in Canada. You must be a Canadian citizen or permanent resident of Canada or authorized in writing to work in Canada under the federalImmigration Act. For further information, please refer to the BC Public Service website .If you have questions related to the application process, please email the HR Team at [email protected] and quote competition number 111756in the subject line.By submitting your application, you confirm that you have worked on it independently and you have not used AI technology or paraphrasing technology to prepare it.Competition Req #: 111756 Closing Date: 12:00 pm (noon) PST, April 18, 2024BC OmbudspersonFairness and Accountability in British Columbia's Public Serviceshttp://www.bcombudsperson.ca/ Job Category Administrative Services
Customer Services Representative - Tillicum Branch
Coast Capital Savings, Victoria, BC
Location: Tillicum Branch Job Type: Part Time myWork Options: In-person Starting Salary Range: $22.35-$26.56 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Social Media Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. In this role, you will be scheduled to work 30-35 hour/week on average. Our Tillicum branch is open Monday to Saturday and we are looking for candidates have flexibility to work on those days, with an emphasis on Monday and Saturday availability. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Service Representative
BMO, Victoria, BC
Application Deadline: 04/19/2024Address: 2219 Oak Bay AvenueJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
LSO OTHR 3 - Licensed Land and Resource Specialist
BC Public Service, Victoria, BC
Posting Title LSO OTHR 3 - Licensed Land and Resource Specialist Position Classification Licensed Sc Off Other 3 Union PEA Work Options Hybrid Location Multiple Locations, BC CA (Primary)Smithers, BC V0J 2N0 CAVictoria, BC V9B 6X2 CASalary Range $77,718.46 - $99,452.15 annually Close Date 4/9/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Water,Land,ResourceStewardship Ministry Branch / Division Land Use Planning and Cumulative Effects Division Job Summary Bring your experience and strong organizational skills to this rewarding positionThe Ministry of Water, Land and Resource Stewardship is accountable for integrated land and natural resource management, including objective setting for land and marine environments, effectively managing cumulative effects, and advancing reconciliation with Indigenous peoples, environmental sustainability, and economic resiliency.Working collaboratively with Indigenous Governments in British Columbia to advance new, strategic land use direction is the essence of the Modernized Land Use Planning Program. Modernized land use plans will collaboratively redraw the map of BC to better reflect contemporary natural resource stewardship priorities (e.g., reconciliation, climate change adaptation, watershed security, Indigenous protected areas, etc.). The Skeena Region Team works with other ministries, nations, governments, and interested parties to re-invent, develop and implement land use direction that reflects the complexity of 21st century collaborative natural resource stewardship.This position requires a technically-competent, empathetic and strategically-minded problem solver. This requires a diverse set of skills, such as an understanding of land use realities in BC, how to work collaboratively with Indigenous partners, systems thinking, project management and a forward-looking mindset to recognize and capitalize on the many opportunities that lie ahead. If you are creative and passionate about the wonderful complexity of natural resource stewardship and want to deliver results with a merry band of public servants that do rewarding work and solve many of the really interesting, tough problems, we want to hear from you!Job Requirements: Registered, or immediately eligible for registration, as a fully licensed professional with the British Columbia professional association as required by the specialty area (i.e. Forest Professionals BC (FPBC), BC Institute of Agrologists (BCIA), or Engineers and Geoscientists BC (EGBC)). Note: immediately eligible for registration is defined as being able to transfer a current membership from an applicable jurisdiction to the BC association within six (6) months of employment. Confirmation of registration/eligibility is required before an offer of employment can be confirmed. A Bachelor's Degree in a natural resource management-related field (e.g., Environmental Studies/Science, Geography, Natural Resource Management, Forestry, Political Science, Economics, History, Sociology and Planning) and three (3) years of related work experience in a natural resource discipline, or an equivalent combination of education/training, plus five (5) or more years of experience working in a natural resource discipline. Experience managing multiple projects or leading a component (e.g., sub-project) of a major project or initiative. Formal training in project management or an equivalent combination of training and experience. Experience working on complex natural resource management, planning and/or policy initiatives. Experience working collaboratively with Indigenous groups or governments to advance multi-faceted initiatives. Experience in managing project teams. Experience managing relationships with senior level partners and stakeholders. Experience and knowledge of conflict and dispute resolution principles and practices. Valid BC Class 5 Driver's Licence or equivalent. For questions regarding this position, please contact [email protected] .About this Position: Two (2) permanent, full time positions are currently available. These positions can be located in a Ministry of Water, Land and Resource Stewardship office in Smithers or Victoria. Depending on the successful candidate's location, a bi-weekly isolation allowance may apply. Flexible work options are available; this position may be able to work up to two (2) days at home per week subject to an approved Telework Agreement. Employees of the BC Public Service must be located in BC at the time of employment. Applicants who do not fully meet the required qualifications may be considered for this position, but at a lower classification. An eligibility list may be established to fill future temporary and permanent vacancies. This position is also posted as a Scientific Technical Officer (Resource) 27 via Requisition 110040 .Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations (status or non-status), Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award winning employer and offers employees competitive benefits , great learning opportunities and a chance to engage in rewarding work with exciting career development options. On top of the base salary, regular, full time Professional Employee Association members are also entitled to an allowance to cover professional fees, a 7% allowance in Lieu of Overtime Shiftwork and Standby (taken as time or money), and start off with 4 weeks of annual paid vacation. For more information, visit What the BC Public Service Offers .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Professional Designation: YES - Please include your registration number in your application. You must be registered, or immediately eligible for registration, as a Professional Forester with FPBC; OR, a Professional Agrologist with the BCIA; OR, a Professional Engineer/Geoscientist with EGBC. Note: immediately eligible for registration is defined as being able to transfer a current membership from an applicable jurisdiction to the BC association within six (6) months of employment. Confirmation of registration/eligibility is required before an offer of employment can be confirmed. If you do not meet this requirement, apply to the Scientific Technical Officer (Resource) 27 opportunity via Requisition 110040 .Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Leadership and Management, Natural Resource Sector, Policy, Research and Economics, Scientific and Technical
STO-RE 27R - Land and Resource Specialist
BC Public Service, Victoria, BC
Posting Title STO-RE 27R - Land and Resource Specialist Position Classification Scientific/Tech Off R27 - Res Union GEU Work Options Hybrid Location Multiple Locations, BC CA (Primary)Smithers, BC V0J 2N0 CAVictoria, BC V9B 6X2 CASalary Range $83,071.72 - $94,752.42 annually Close Date 4/9/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Water,Land,ResourceStewardship Ministry Branch / Division Land Use Planning and Cumulative Effects Division Job Summary Bring your experience and strong organizational skills to this rewarding positionThe Ministry of Water, Land and Resource Stewardship is accountable for integrated land and natural resource management, including objective setting for land and marine environments, effectively managing cumulative effects, and advancing reconciliation with Indigenous peoples, environmental sustainability, and economic resiliency.Working collaboratively with Indigenous Governments in British Columbia to advance new, strategic land use direction is the essence of the Modernized Land Use Planning Program. Modernized land use plans will collaboratively redraw the map of BC to better reflect contemporary natural resource stewardship priorities (e.g., reconciliation, climate change adaptation, watershed security, Indigenous protected areas, etc.). The Skeena Region Team works with other ministries, nations, governments, and interested parties to re-invent, develop and implement land use direction that reflects the complexity of 21st century collaborative natural resource stewardship.This position requires a technically-competent, empathetic and strategically-minded problem solver. This requires a diverse set of skills, such as an understanding of land use realities in BC, how to work collaboratively with Indigenous partners, systems thinking, project management and a forward-looking mindset to recognize and capitalize on the many opportunities that lie ahead. If you are creative and passionate about the wonderful complexity of natural resource stewardship and want to deliver results with a merry band of public servants that do rewarding work and solve many of the really interesting, tough problems, we want to hear from you!Job Requirements: A Bachelor's Degree in a natural resource management-related field (e.g., Environmental Studies/Science, Geography, Natural Resource Management, Forestry, Political Science, Economics, History, Sociology and Planning) and three (3) years of related work experience in a natural resource discipline, or an equivalent combination of education/training, plus five (5) or more years of experience working in a natural resource discipline. Experience managing multiple projects or leading a component (e.g., sub-project) of a major project or initiative. Formal training in project management or an equivalent combination of training and experience. Experience working on complex natural resource management, planning and/or policy initiatives. Experience working collaboratively with Indigenous groups or governments to advance multi-faceted initiatives. Experience in managing project teams. Experience managing relationships with senior level partners and stakeholders. Experience and knowledge of conflict and dispute resolution principles and practices. Valid BC Class 5 Driver's Licence or equivalent. For questions regarding this position, please contact [email protected] .About this Position: Two (2) permanent, full time positions are currently available. These positions can be located in a Ministry of Water, Land and Resource Stewardship office in Smithers or Victoria. Depending on the successful candidate's location, a bi-weekly isolation allowance may apply. Flexible work options are available; this position may be able to work up to two (2) days at home per week subject to an approved Telework Agreement. Employees of the BC Public Service must be located in BC at the time of employment. Applicants who do not fully meet the required qualifications may be considered for this position, but at a lower classification. An eligibility list may be established to fill future temporary and permanent vacancies. This position is also posted as a Licensed Science Officer (Other) 3 via Requisition 110041 .Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations (status or non-status), Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award winning employer and offers employees competitive benefits , great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Leadership and Management, Natural Resource Sector, Policy, Research and Economics, Scientific and Technical
BAND 3 - Senior Policy Manager
BC Public Service, Victoria, BC
Posting Title BAND 3 - Senior Policy Manager Position Classification Band 3 Union N/A Work Options Location Burnaby, BC V3J 1N3 CAMultiple Locations, BC CA (Primary)Victoria, BC V9B 6X2 CASalary Range $86,200.00 - $122,100.01 per annum Close Date 4/15/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary About the BCLDB:Amendment(April 4, 2024): removed under review in the Posting TitleThe BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Corporate Strategic Services (CSS) plays a critical role in supporting the entire organization. Comprised of Corporate Communications and Stakeholder Relations, Corporate Policy, Corporate Privacy and Information, Sourcing and Vendor Performance, Strategy & Business Transformation and the Project Management Office, CSS is driven by customer-service and taking action to advise, consult and support each business area throughout the LDB.The CSS team is comprised of approximately 50 staff. What brings CSS together as a team is the ability to work together to support both the operational areas of the business and other support areas (e.g., Corporate Operations, Finance, Human Resources, Information Technology). The group has a strategic lens with a focus on ensuring the organization aligns and complies with corporate priorities, policies, legislation, best practices, and government mandate.About this role:Reporting to the Director, Policy, the Senior Policy Managers develop and implement a wide range of liquor and cannabis related policies, regulations and legislation. Each Senior Policy Manager, in conjunction with the team they lead, is responsible for a portfolio of work. These portfolios are as follows: Cannabis and Economic Policy. Priority Policy Projects, Tade, and Intergovernmental Relations. Liquor Retail and Wholesale Policy. Liquor Benefits Policy and Business Technical Advisory Panel Coordination. The Senior Policy Managers oversees teams of Senior Policy Analysts responsible for leading liquor and cannabis policy development and implementation; participating in Federal/Provincial/Territorial working groups; and providing support to executive level working groups (internal and external). This role is responsible for providing research, analysis, advice and recommendations on key issues and policies affecting the Branch's business and regulatory operations and its relationship with external stakeholders, including the Liquor and Cannabis Regulation Branch, Ministry of Public Safety and Solicitor General, Ministry of Finance, Ministry of Agriculture and Food, Ministry of Jobs, Economic Development and Innovation, Ministry of Health and other provincial liquor and non-medical cannabis boards.A successful completion of a criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: Degree or diploma in public administration, public policy, business, law, economics, or related field, and a minimum of 3 years of recent, related work experience*. *Recent, related work experience must have occurred in the last 5 years and must include the following: A minimum of 2 years of policy development experience. Experience leading, planning, coordinating, and managing complex projects and work assignments. Experience drafting briefing notes and other written materials to support decision making by Executive and/ or elected officials. Preference may be given to candidates with the following: Experience managing and leading teams, including developing and evaluating performance goals, coaching, and team building. Experience drafting government Cabinet and Treasury Board submissions. Experience establishing and maintaining effective working relationships with Indigenous individuals, Nations, and organizations. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Kriti Verma, HR Advisor, Talent & Compensation at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .Candidates residing out of the Lower Mainland will be considered for remote working opportunities.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management