Overview of salaries statistics of the profession "Ticket Office Manager in "

Video Journalist Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media. Who we're looking for: We are looking for a Part Time Casual Video journalist to join our Calgary CityNews team. Someone who is a passionate storyteller, creative and can think outside of traditional storytelling styles. What you'll do: Work with a dynamic team to produce creative stories which capture daily life in Calgary. Come up with original story ideas and produce original stories that you will shoot and edit. Deliver stories which will stand out from the competition, emphasizing creativity over traditional methods. Your stories will be digital first, and will also deliver for all platforms (radio, TV and web) What you bring: A passion for storytelling - you know what makes a great story and know how to tell it. Ability to find original stories about people and issues which reflect Calgary's exciting and diverse communities. Experience in shooting and editing. A self-starter with a can-do, solution-oriented attitude An understanding of multi-platform coverage, not confined by a 'typical' television reporter package. News moves fast! You must be able to multi-task and deliver for multiple, daily online and broadcast deadlines Because news never stops - you are prepared to work evenings and weekends. Valid Class 5 driver's licence - or equivalent and clean driving record Here's what you can expect in return: A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" All the hardware (iPhone/Laptop)and software you need to succeed. What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Growth & Development Opportunities: Self-driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interest Wellness Programs: Homewood employee & family assistance program o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions o Low or no-cost fitness membership with access to virtual classes Our commitment to the environment and diversity: Work for an organization committed to environmental protection o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you! If you are selected to move forward in the recruitment process, here is what you can expect: 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck! Schedule: Part time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 535 7th Avenue Sout West (811), Calgary, AB Travel Requirements: Up to 10% Posting Category/Function: Broadcasting & On-Air Talent Requisition ID: 297094At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Equity, Network, Telecom, Telecommunications, Part Time, Finance, Technology

Outbound Telesales Consultant - In Office At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:Who we're looking for We're looking for Outbound Telesales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You thrive on the energy of in-person collaboration as you work closely with your team in our Calgary office.What's in it for you We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, performance-based bonus and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do In this role, you will proactively make outbound calls to new customers to uncover needs and offer additional value to cable & wireless services When required, you may support chat and/or inbound calls Welcome our customers in a friendly and personal manner Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Create a sense of urgency to close the sale Meeting performance-based goals and sales targets Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products, and services What you bring Willingness to work a static schedule, including evenings and weekends Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Interpersonal skills while working in a collaborative team based environment Schedule: Part Time Shift: Evening and Weekends Length of Contract: Not Applicable (Regular Position) Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307825 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Brand Ambassador, Telemarketing, Inside Sales, Customer Service, Marketing, Part Time, Sales

Inbound Telesales Consultant - In Office At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: Who we're looking for: We're looking for Sales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You thrive on the energy of in-person collaboration as you work closely with your team in our Calgary office. What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, performance-based bonus and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Welcome our customers in a friendly and personal manner Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Primarily inbound calls, supporting chat and/or outbound calls when required You will receive training on different brands, products, services Create a sense of urgency to close the sale and meet first call resolution Meeting performance-based goals and sales targets Navigating our systems and tools to locate the best offers Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products and services What you bring: Willingness to work a flexible schedule, including evenings, weekends, and holidays Experience in sales and contact centre roles is an asset Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Interpersonal skills while working in a collaborative team based environment Schedule: Full Time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307593 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Brand Ambassador, Call Center, Equity, Inside Sales, Telemarketing, Marketing, Customer Service, Finance, Sales

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Support Analyst role is located in Calgary, AB. The Support Analyst will report to the Manager of End User Support and is responsible for providing primarily onsite support (within the office). What you will do Troubleshoot and resolve Level 1/2/3 support issues from various support channels (phone calls, chats, self-service tickets); document and escalate issues further as required. Record all incident tickets under the appropriate severity into the ServiceNow call tracking system. Configure and image PC's with the required core environment image and practice specific software. Provide technical support for various practice specific software applications and firm proprietary software. Install and configure software, updates and patches. Troubleshoot various IT hardware issues with PC's, printers, peripherals, etc. Provide device and app support for various types of mobile devices - both iOS and Android. Provide support for audio-visual setups, system hardware and connectivity issues in meeting rooms. Provide technology training to new hires (one-on-one or group sessions), either in-person or virtually through online sessions. Provide support for telecom issues as required. What you bring to the role Previous deskside support, virtual support and/or help desk experience a requirement. Strong knowledge of Microsoft 365, Teams and Windows 10. Microsoft Access, Project, Visio, Power BI knowledge an asset. Mobile device knowledge and experience - iOS and Android. Knowledge and experience with ServiceNow. Thorough understanding of networks, file servers and wireless technology; previous exposure to the Windows networking environment. Aptitude for learning software quickly with minimal instruction. Proficient knowledge of computer hardware - PC's, printers, peripherals, laptop imaging, etc. Excellent interpersonal and communication skills. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

 Konica Minolta is a Global Fortune 1000 Company that has contributed to the world of imaging technology for decades. No! We are no longer a camera company! Our lens technology has allowed us to succeed in the imaging industry. As we continue to grow and develop innovative software and solutions paired with award winning products, we look for highly engaged people to join our team. From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to make work possible from anywhere at any time. What You'll Be DoingThe Customer Support Associate will be responsible for delivering exceptional customer service to support KMBS current and future business requirements and needs.Order ProcessingReview and audit all sales transaction documentation packages for accuracy and completenessProcess hardware orders and credits/correctionsEnsure all orders are progressing through the various stages to meet delivery dates to customersProvide prompt customer service and support to customers, branches and dealersRegular status reviews of all outstanding and completed matters; ensure data in reporting systems is accurateInvestigate and resolve reported matters in a timely mannerProcess MyKMBS activation requests Delivery and Install SchedulingManages entire delivery experience for our customer; owner of initial Web Scheduler processRecognize at risk delivery dates and bring those forward to team leader/managerContacts customer to coordinate date and time of installConfirms with customers IT/Network administrator readiness for installation and/or removal of current systemsEnsure notification is provided to Sales Rep of equipment movement status; KIT updated timely and accuratelyEnsure notification is provided to other departments of equipment installation; Service Department and Customer Trainers added to Web Scheduler dataEquipment Moves and Pick UpsReview documents submitted for accuracy and completenessVerify charges have been approved internally and by customerEnsure any lease obligations have been considered - Process and schedule within needed timelinesMaintenance and Cyclical BillingAudit paperwork for accuracy and completenessProcess orders to setup new maintenance contractsSupply data required for contract renewals and updatesResolve issues as needed so contracts bill correctlyInvestigate and Resolve Customer IssuesTake a lead position for all hardware related issues and follow through to completionReview and resolve IW54 tickets assignedLiaise with other departments to resolve customer issuesReview and recommend customer service procedures that will improve efficiency and customer satisfaction Who You AreExcellent interpersonal and communication skills both verbal and written Organized and self-motivated with the ability to multi-taskAbility to prioritize work assignmentsCustomer Service oriented with effective customer interaction skills What You NeedCollege Business Diploma and/or 3-5 years relevant experience an asset.SAP experience beneficialPleasant telephone mannerAbility to work effectively under pressureKnowledge of warehouse and service area proceduresProven Customer service and warehouse operations experience.MS Office experience including MS Word, Excel and Outlook.#KM #LI-AR1 

OverviewAt KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Support Analyst role is located in Calgary, AB. The Support Analyst will report to the Manager of End User Support and is responsible for providing primarily onsite support (within the office). What you will doTroubleshoot and resolve Level 1/2/3 support issues from various support channels (phone calls, chats, self-service tickets); document and escalate issues further as required.Record all incident tickets under the appropriate severity into the ServiceNow call tracking system.Configure and image PC’s with the required core environment image and practice specific software. Provide technical support for various practice specific software applications and firm proprietary software.  Install and configure software, updates and patches. Troubleshoot various IT hardware issues with PC’s, printers, peripherals, etc.Provide device and app support for various types of mobile devices - both iOS and Android.Provide support for audio-visual setups, system hardware and connectivity issues in meeting rooms.Provide technology training to new hires (one-on-one or group sessions), either in-person or virtually through online sessions.Provide support for telecom issues as required. What you bring to the rolePrevious deskside support, virtual support and/or help desk experience a requirement.Strong knowledge of Microsoft 365, Teams and Windows 10.  Microsoft Access, Project, Visio, Power BI knowledge an asset. Mobile device knowledge and experience - iOS and Android.Knowledge and experience with ServiceNow.Thorough understanding of networks, file servers and wireless technology; previous exposure to the Windows networking environment. Aptitude for learning software quickly with minimal instruction.Proficient knowledge of computer hardware - PC’s, printers, peripherals, laptop imaging, etc.Excellent interpersonal and communication skills. Providing you with the support you need to be at your best  For more information about KPMG in Canada’s Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here. Adjustments and accommodations throughout the recruitment process At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page. 

Manager, Intake Data Projects Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:Rogers is seeking an Intake Manager, as part of their IT Data PMO team. Reporting to the Program Director, Data Strategy, this individual will be responsible for managing the intake process and reporting from Intake through to hand off to delivery (from G1 through G3). This includes managing direct reports and understanding the priority and timelines to ensure our capacity and assignment of requests within our Data & Analytics team aligns with our business partners expectations. When it doesn't ensure that the right communication is happening to reset expectations and understand the impacts of delays to assessments from our team to our business partners/project team. This role is Full time Temporary for 18 months . What will you be doing... Manage the Data PMO intake process for new requests from Enterprise Demand management with a data impact, including gathering and processing all necessary information and documentation related to that request to understand the priority, right resourcing within our team and the timing and assignment of resources within our team to execute the requests. Foster and maintain relationships with business and key stakeholders - communication of process, status, and assessment results back to business Implement process improvements including updates to the Intake process, the development of SLAs, creating a demand roadmap, demand prioritization and status reporting. Collaborate with Rogers Data And Analytics portfolio managers, leaders and DSA's to review intake demand requests, assign demands for assessments. Monitor and report on intake performance and make recommendations for improvements Analyze demand intake information to provide reporting, insights, and recommendations - gather and format data into regular and ad-hoc reports, and dashboards. Ensure processes are well documented and are in compliance with all relevant processes. Collaborate with IT cross-functional teams such as Data Governance, Architecture, and Delivery to optimize the intake process Coordinate with other teams across Rogers to ensure they receive the appropriate services and support, and have awareness of the Data PMO intake team and process Coach and support BSA, while building BSA competencies and skillset. Provide mentoring, support, and training as needed Support documentation of requirements and Jira ticket updates Ensure demand tickets in Jira are up to date with all relevant information, documents and capture dates, notes and next steps Establish and maintain governance between Engagement Management, PMO Intake, and Delivery Teams - for awareness, process creation and decision making Continuously align with senior management on overall strategic vision, product delivery roadmap and user story design, development and completion oversight Establish and maintenance of standard processes, SLAs, communication, and templates for business analysis/business systems analysis practice and adherence to IIBA methodology and processes What you have... Undergraduate degree in Business, Computer Science, or equivalent experience. 3+ years of experience in intake management or a related field Jira and Confluence knowledge is an asset Strong organizational and analytical skills Ability to work in a fast-paced environment Experience with Software Development Lifecycle methodologies (Waterfall and Agile). Knowledge and experience of how to gather technical and business requirements to support +/-100 assessments Ability to quickly grasp new ideas and solutions and communicate effectively with colleagues (business and technical staff) and end users. Excellent decision-making, problem solving, verbal and written communication skills; interpersonal and organizational skills. Creative problem-solver with strong process orientation, superb documentation skills, and communication skills Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization. Familiarity with cloud technologies (AWS, Azure specifically ADF, Databricks, Event Hubs, Storage Accounts, Key vaults, Synapse and or other equivalent Data Warehousing appliances) is an asset Experience within the Telecommunication industry is an asset Understanding of data structure principles and data platforms is an asset Understanding of SQL, at least one Programming Language, ETL technologies, databases, and big data platforms Core Competencies: Customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking. Role-Specific Competencies: Business Analysis; innovative design skills, problem-solving; workflow analysis; project management, documentation, stakeholder identification, and management Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience. Flexible and possess a willingness to take on new projects/roles and to contribute to the team's success in a variety of capacities. Self-starter with the ability to multi-task effectively and independently within a fast-paced environment. Schedule:Full time Shift: Day Length of Contract: No Selection Work Location:Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB Travel Requirements: Up to 10% Posting Category/Function: Technology & Information Technology Requisition ID: 307566 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:TechnologyLocation: Calgary, AB, CA Brampton, ON, CA Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Project Manager, Database, Telecom, Telecommunications, Business Analyst, Technology

Community Manager AB, Calgary - Calgary Place The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way. The opportunity As a Community Manager, you'll be responsible for the smooth running of your centre. You'll motivate your team to create a great working environment to ensure customer satisfaction and retention. A typical day at IWG You start the day with a quick review of the daily report, to plan the day and make sure everyone's prepared. With one eye always on reception, you see members turning up and the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their Wi-Fi connections and screen sharing app for their presentation. Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week. It's time for a quick coffee break, relax and enjoy a few minutes to yourself. A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with your Community Associate, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over. Shortly before your lunch break, a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of IWG membership. You are then off to lunch. Later in the afternoon you review billing to ensure all customers are current and walk the space to ensure everything is show ready for a tour in the morning. You notice a few light bulbs out in the café and put a ticket in the service portal for replacement. You take a few pictures of your show offices and post sales ads for your vacant office. You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself. Before heading out you review paid time off requests for next month to ensure you have appropriate coverage and prepare for a 1:1 coaching conversation with one of your team members the next dat. You do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home. About you We're looking for someone who has the experience and aptitude to manage a smooth-running operation. You'll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be: A good communicator, used to dealing with customers - ideally in the hospitality or events industry with 3+ years of strong customer service & escalation handling experience Experienced with leading others Comfortable with providing sales support Happy taking ownership of problems and finding ways to solve them Positive, enthusiastic, and able to adapt to fast-changing situations Experience and confidence using MS Office and other basic IT equipment Legally eligible to work in the Country you are applying within and at least 18 years old What we offer On top of a competitive total compensation package, you'll enjoy: Work life balance (no standard nights/weekends) Generous paid time off plans (sick and vacation) 12 Paid Company Holidays per calendar year (in addition to your PTO accrual) Competitive RRSP Program, with a Company match Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners A quarterly bonus plan program, plus an hourly rate of $27 A bright and inspiring work environment Training and development opportunities aligned with great career path opportunities A professional workplace community (business casual attire required) Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at [email protected] if you require accommodation at any time during your employment with Regus/Spaces.

Community Associate AB, Calgary The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way. The opportunity As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers...so that your customers can focus on running their business. A typical day at IWG You arrive a few minutes before your centre opens to make sure everything is ready and check there's nothing the cleaners have missed. Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate. It's time for a quick coffee break, relax and enjoy a few minutes to yourself. The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch. A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal. You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself. Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters. The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home. About you We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be: A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience) Happy taking ownership of problems and finding ways to solve them Positive, enthusiastic, and able to adapt to fast-changing situations Experience and confidence using MS Office and other basic IT equipment Legally eligible to work in the Country you are applying within and at least 18 years old What we offer On top of a competitive total compensation package, you'll enjoy: Work life balance (no standard nights/weekends) Generous paid time off plans (sick and vacation) 12 Paid Company Holidays per calendar year (in addition to your PTO accrual) Competitive RRSP Program, with a Company match Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners A quarterly bonus plan program, plus an hourly rate of $20 A bright and inspiring work environment Training and development opportunities aligned with great career path opportunities A professional workplace community (business casual attire required) Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at [email protected] if you require accommodation at any time during your employment with Regus/Spaces.

Inbound Telesales Consultant - In Office At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: Who we're looking for: We're looking for Sales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You thrive on the energy of in-person collaboration as you work closely with your team in our Calgary office. What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, performance-based bonus and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Welcome our customers in a friendly and personal manner Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Primarily inbound calls, supporting chat and/or outbound calls when required You will receive training on different brands, products, services Create a sense of urgency to close the sale and meet first call resolution Meeting performance-based goals and sales targets Navigating our systems and tools to locate the best offers Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products and services What you bring: Willingness to work a flexible schedule, including evenings, weekends, and holidays Experience in sales and contact centre roles is an asset Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Interpersonal skills while working in a collaborative team based environment Schedule: Full Time Shift: Variable Length of Contract: Not Applicable (Regular Position)Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307826 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Brand Ambassador, Call Center, Inside Sales, Telemarketing, Network, Marketing, Customer Service, Sales, Technology

Sales Manager, New Home Construction We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love-and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!Who we're looking for: We are looking for a talented sales leader to lead and support our Account Executives in the New Home Construction SFU/MDU vertical in the Calgary area . You are passionate smart technology in the New Home Construction space, are driven to develop winning sales plans and provide coaching, and love spending time connecting with our customers. What you'll do: Provide leadership, support, coaching and training to Account Executives (AEs) Support AE'swithclientrelationships in the New Home Construction vertical within the Midwest (AB/SK/MB) region (MDUs and SFUs) Prepare and complete annual and quarterly strategic action plans with AEsin their assigned regional portfolios to Secure Bulk, IOT, Marketing Agreements and Business Services in NHC Develop annual strategy to meet and exceed targets Establish employee objectives,complete Performance Reviews Adviseon Market/Competitive conditions Develop and maintain accurate forecasting practices (what, when, opportunity value & probability of success) and demonstrate through supporting accurate CRM funnel management. Report on monthly and annual sales performance. Review industry and region specific trends and analysis working alongside Major Accounts Director Collaborate to drive revenue and opportunities to other Rogers Lines of Business and influence residential penetration % Plan and review compensation plans, enforce policies and procedures, advise on compensation increasesand address any performance issues Enhance relationships with key business partners Develop and execute sponsorship and client events Maintain relationships with key memberships and associations and attend Association/Clientevents Travel to Midwest regions quarterly to meet with Account Executives, Clients and attend Events What you bring: A passion and experience in motivating and leading high-performance sales individuals Experience and track record in managing long term sales-cycles, developing, and executing sales strategies, and building key relationships at the C-Level Experience in the new home construction vertical and/or smart technology considered an asset Adaptable and creative; embraces change and innovation in product, process and personal sales tactics. Self motivated, highly accountable and takes initiative; fully leverages resources to solve problems and to stay ahead of the competition What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & commissions Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Growth & Development Opportunities: Self-driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interest Wellness Programs: Homewood employee & family assistance program o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions o Low or no-cost fitness membership with access to virtual classes Our commitment to the environment and diversity: Work for an organization committed to environmental protection o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you! If you are selected to move forward in the recruitment process, here is what you can expect: 15-minute phone screen with your recruiter, avirtual interview with Hiring Manager, afinal round virtual interview with Director of the team. Best of luck! Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 3636 23 St NE (7804), Calgary, AB Travel Requirements: Up to 25% Posting Category/Function: Sales & New Business Development Requisition ID: 305668 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Calgary, AB, CA Edmonton, AB, CA Brooks, AB, CA Medicine Hat, AB, CA Camrose, AB, CA Okotoks, AB, CA Rocky View County, AB, CA Strathmore, AB, CA Sherwood Park, AB, CA Cochrane, AB, CA Canmore, AB, CA Airdrie, AB, CA Lethbridge, AB, CA Red Deer, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Supply Chain Manager, Real Estate, Construction, Marketing Manager, Sales Management, Operations, Sales, Engineering, Marketing