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Casual Housekeeping Aide
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 333947 Posting End Date: Ongoing City: Winnipeg Site: Golden Links Lodge Personal Care Home Work Location: Department / Unit: Housekeeping Job Stream: Clinical Support Union: CUPE Anticipated Start Date: As soon as possible; ongoing FTE: 0 Anticipated Shift: Days; Weekends Daily Hours Worked: 7.75 Annual Base Hours: 2015 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. POSITION CLASSIFICATION Housekeeping SELECTION PROCESS Screening: Candidates will be pre-screened based on education and experience. Eligible candidates will be interviewed. English Proficiency Test: Candidates will be submitted to an English language test (Writing, Reading, Listening, and Speaking). References: At least three (3) professional references will be required, and references will be checked prior to hiring. ACCOUNTABILITY RELATIONSHIP Manager of Housekeeping POSITION SUMMARY Under the direction of the Manager of Housekeeping/Maintenance & Social Work, the Housekeeping Aide is responsible for the cleaning of the facility. Ensures all safety and other requirements are maintained, including Manitoba Health Standards for Personal Care Homes: Works within the framework of the Golden Links Lodge’s Mission, Vision and Values, and in accordance with its policies and procedures. Respects Residents Rights at all times. QUALIFICATIONS 1) Education and Experience Successful completion of Grade 10 education is required. One (1) year current Housekeeping experience in a Long Term Care setting (or commercial cleaning experience with similar responsibilities) preferred. Knowledge of WHMIS applicable to Housekeeping and knowledge of departmental cleaning products required. Demonstrated knowledge of the safe operation of cleaning equipment used at Golden Links Lodge preferred. 2) Other Ability to speak, read, write and comprehend fluent English is required. Able to carry out duties in a professional manner, working under minimum or no supervision, and in compliance with confidentiality requirements of GLL and its Residents. Effective interpersonal skills required. Good physical and mental health to meet the requirements of the position, including the ability to climb ladders and work from same. Effective problem-solving skills. Clean, neat appearance, in accordance with GLL dress code. All hires require a Criminal Record and Adult Abuse Registry check. Understands and respects Residents’ rights and privacy. Presents a courteous, cooperative and professional manner to both Residents and Staff while performing duties. Good organizational skills, with ability to adapt to changing needs and requirements. Promotes a homelike atmosphere within Golden Links Lodge. RESPONSIBILITIES AND DUTIES 1) Housekeeping Able to carry out duties in a professional manner, demonstrating good safety habits, teamwork and a cooperative attitude, in compliance with confidentiality requirements of Golden Links Lodge and its Residents. Performs daily cleaning duties throughout the facility according to established routines and procedures. Performs specialized cleaning duties when necessary to facilitate Resident admissions and transfers or similar occurrences according to established routines and procedures. Performs cleaning duties for specialized equipment and areas, such as but not limited to, kitchen ventilation hoods, kitchen floors according to established routines and procedures. Empties waste receptacles, and washes same. Garbage from soiled utility rooms and other assigned areas will be taken to the garbage room. Disposes of garbage from the garbage room to the outside garbage bin daily, at the beginning and end of their shift, or as required. Reports concerns to the Manager of Support Services related to the facility such as general safety, faulty mechanical equipment, electrical, structural or any other related concerns which are discovered during the course of daily duties. Participates in Fire Safety Programs and other educational, training and activity programs as assigned. Maintains janitorial closets, cleaning carts and all housekeeping equipment in a clean, safe and organized manner according to established routines, procedures and practice. Assists in Resident Activity Programs such as, but not limited to, Barbeques, teas, garage sale, Christmas events etc. Shifts may be adjusted with suitable notice, in order to facilitate work on special projects, routines or occasions. Required to move furniture to facilitate proper cleaning. Required to wash interior and exterior windows as assigned. Laundry Required to move Floor Linen Carts to and from the basement for filling and washing according to established routines and procedures. Replenish Floor Linen Carts as required. Ensures that Selkirk Linen Carts are rotated under the Laundry Chute to prevent jams in the chute, as required. Brings the soiled personal laundry bags from the 1st and 2nd floors at the beginning and end of the shift as required. Required to perform daily laundry duties in the facility which include but are not limited to: collection, weighing, recording, sorting, washing, drying, folding, hanging up, minor repairs, and touch up ironing of Resident clothing according to established routines and procedures. Required to operate commercial washers and dryers. Required to apply clothing labels to Resident clothing using a heat seal machine. Resident Care May be required to provide the following assistance to Residents: Responds to call lights and obtains assistance for Residents as required. Assists Residents with activities of daily living that may include: Serving and clean-up of meals and nourishments Transporting Intervenes as required to ensure safety of Residents. SUPERVISION RECEIVED Required to work with a minimum of supervision after initial direction. Receives direction verbally and/ or through established routines and schedules, policies, and procedures. MACHINES AND EQUIPMENT The Housekeeper/ Laundry Aide is knowledgeable regarding the safe use of and maintenance of cleaning carts, vacuums, floor polishers, carpet cleaner, auto scrubber, mop systems, window washing wands, washers, dryers, heat sealer (clothing labeling) and other related equipment for both housekeeping and laundry purposes. OTHER Provides regular communication with the Lead Hand - Housekeeping and Laundry, Manager of Support Services and co-workers as it relates to daily departmental activities, projects and long-term goals of the Department. Demonstrates respect for Residents, their family members/ visitors and belongings required at all times. Works as part of the Golden Links Lodge interdisciplinary team. Performs other duties as assigned. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Housekeeping Cleaner
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 353237 Position Number: 20022992 Posting End Date: Open until filled City: Winnipeg Employer: Winnipeg Regional Health Authority Site: Deer Lodge Centre Department / Unit: Housekeeping - DLC Job Stream: Clinical Support Union: CUPE Anticipated Start Date: ASAP FTE: Casual Anticipated Shift: Days;Evenings;Weekends Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $17.068, $17.579, $18.106, $18.651, $19.210, $19.786 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Directly accountable to the Supervisor of Housekeeping Services, the Housekeeping Cleaner performs the following general function of Cleaner on the day and evening shifts. This position is charged with the cleanliness of the Centre and do various activities such as: high dusting, damp dusting and cleaning, dust mopping, wet and damp mopping, vacuuming and carpet cleaning, floor stripping and refinishing, waste handling and hauling and furniture moving for all building systems and building fixtures. Performs all duties in accordance with established health and safety regulations/guidelines, policies and procedures (e.g. utilizing personal, protective equipment as per safe work procedures). Notifies their Manager or their designates (i.e. supervisors) of all occurrences, injuries, illnesses or safety and health concerns which are likely to harm themselves, their co-workers, or any others who enter the premises. Experience A minimum of one-year previous experience as a housekeeping cleaner in an institutional, commercial or healthcare facility is preferred. Satisfactory employment record required. Education (Degree/Diploma/Certificate) Completion of Grade 10 education, Manitoba standards or equivalent. Certification/Licensure/Registration Not Applicable Qualifications and Skills Must be capable of safely operating manual, battery and electrical driven housekeeping equipment. Must have the ability to communicate effectively in oral and written English, and comprehend written and verbal instructions in English. Ability to make simple mathematical calculations for dilutions of cleaning solutions and other job-related calculations is required. Must demonstrate good interpersonal and communication skills. Must be able to work as a team member in a multi-disciplinary environment. Demonstrates knowledge and support of: The vision, values, goals, and objectives of the Winnipeg Regional Health Authority and the Deer Lodge Centre. The Deer Lodge Centre's Mission Statement, Residents Bill of Rights and Code of Conduct. Personal Health Information Act, Protection of Persons in Care Act, Workplace Hazardous Material Information System (WHMIS), Principles of Routine Practices (Universal Precautions) and other legislated acts. Knowledge of institutional or commercial cleaning methods. Knowledge of Housekeeping Policies and Procedures. Knowledge of patient/staff relationships in a Geriatric Institution. Knowledge of hard and resilient floor maintenance methods. Knowledge of carpet maintenance methods. Knowledge of manual, battery and electrical driven housekeeping equipment. Ability to learn and apply proper body mechanics, being able to bend, stoop, kneel, stretch over and under furnishings and the building fixtures. Ability to work from and climb stepladders. Ability to tolerate cleaning chemicals. Ability to use and store cleaning chemicals as per policy and procedure. Ability to work as a team member with other housekeepers, nursing and related disciplines. Ability to cope with offensive odours and clean of gross soiling (feces, blood, body fluids, etc.). Ability to regard each patient/resident as an individual. Ability to understand and respect the right of the patient/resident to privacy. Ability to keep resident's/patient's matters strictly confidential and exercise courtesy and cooperation towards residents, patients, families, visitors, coworkers and other staff members. Ability to recognize daily work routines by observing and judging cleaning requirements. Ability to work with little supervision, planning the working day effectively. Ability to maintain positive working relationships. Physical Requirements Ability to perform mental and physical aspects of the position is required. May be required to work extended hours. May involve exposure to disease, radiation, toxic materials, noise, allergens, blood, feces, body fluids, etc. May encounter aggressive and/or patients/residents/staff/visitors. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Effective April 1, 2024, Golden West Centennial Lodge will also be part of the WRHA legal entity. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
1 Housekeeper
Rofuli Private Household, Surrey, BC, CA
Title of Position: 1 HousekeeperOperating Name: Rofuli Private householdAddress: Intersection 92nd and 121st Surrey BC V3V0B6Terms of employment: Full-time, year-round workJob Duties:• Vacuum, sweep, and mop floors• Vacuum carpeting and area rugs• Dust and wipe furniture• Wipe and clean windows and blinds• Change beddings and blankets, as necessary• Clean bathrooms wash, scrub, and disinfect surfaces and fixtures, clean drains, declutter and organize supplies• Thoroughly clean, disinfect, and maintain the cleanliness of kitchen• Empty garbage• General tidying of rooms• Keeping track and restocking of household supplies• Wiping and cleaning of interior windows• Washing dishes, pots, and pans• Organize and maintain cleanliness of garage• Perform minor repairs and maintenance such as changing of light bulbs and door locks• Request services for major repairs and maintenance• Perform related duties as neededWages: $29/hr. for 30 hrs/weekLocation of work: Three Properties (different addresses) in Surrey, BCLanguage: EnglishContact Information: Apply by email to and indicate in your subject line that you are applying for Housekeeper Qualifications:• There are no specific education requirement• Certification for housekeeping room attendants or similar certification is an asset• Can follow instructions and work with minimum supervision.• Has good time management skill.• Must be physically and mentally fit.• Knowledge about safe use of cleaning supplies and equipmentWhile we thank all applicants for their interest, only those selected for an interview will be contacted. All applicants will be kept in strict confidence. We look forward to hearing from you!
Executive Housekeeper
Marriott International, Pune, Any, India
Job Number 24061954Job Category Housekeeping & LaundryLocation JW Marriott Hotel Pune, Senapati Bapat Road, Pune, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESManaging Housekeeping Operations • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Works effectively with the Engineering department on guestroom maintenance needs. • Supervises the property general cleaning schedule. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. • Supports and supervises an effective inspection program for all guestrooms and public space. • Communicates areas that need attention to staff and follows up to ensure understanding. • Ensures all employees have proper supplies, equipment and uniforms.Managing Departmental Costs • Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.Ensuring Exceptional Customer Service • Responds to and handles guest problems and complaints. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Conducting Human Resources Activities • Participates as needed in the investigation of employee accidents. • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. • Ensures employees understand expectations and parameters. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Observes service behaviors of employees and provides feedback to individuals. • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. • Participates in the employee performance appraisal process, providing feedback as needed. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 07:25 PM
Deputy Housekeeper
Marriott International, Gurgaon, Any, India
Job Number 24065835Job Category Housekeeping & LaundryLocation Le Meridien Gurgaon Delhi NCR, Sector 26, M.G. Road, Gurgaon, Haryana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESAssisting in Managing Housekeeping Operations • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Works effectively with the Engineering department on guestroom maintenance needs. • Supervises the property general cleaning schedule. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. • Supports and supervises an effective inspection program for all guestrooms and public space. • Communicates areas that need attention to staff and follows up to ensure understanding. • Ensures all employees have proper supplies, equipment and uniforms.Managing Departmental Costs • Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.Ensuring Exceptional Customer Service • Responds to and handles guest problems and complaints. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Conducting Human Resources Activities • Participates as needed in the investigation of employee accidents. • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. • Ensures employees understand expectations and parameters. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Observes service behaviors of employees and provides feedback to individuals. • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. • Participates in the employee performance appraisal process, providing feedback as needed. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/15/2024 10:00 AM
Housekeeper, PT
Hard Rock Hotel and Casino, Ottawa, Ontario
Overview The Housekeeper performs heavy cleaning and sanitization duties of assigned areas at the property ensuring environment is safe and hazard free. Responsibilities Stocking central storage facility and work centers with appropriate quantities of supplies and conducting inventories of such. Maintaining cleanliness in common/public areas of the casino Extract and clean carpet and tiles Execute guest deliveries issued through Synergy Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning. Sweep, dust mop, and wet mop hard surface floors. Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc. Stock, clean and sanitize restroom fixtures and surfaces. Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance. Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety. Assist in emergency clean-ups and provide coverage for absences. Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Other duties as assigned. Lives the Brand. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS High school diploma or equivalent required, along with six (6) months of janitorial experience. Previous stock room experience is preferred. WHMIS trained or able to be trained on WHMIS The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario SKILLS Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Must be able to work varying shifts and time schedules as needed PHYSICAL DEMANDS Ability to stand and sit for extended periods of time. Ability to walk distances. While performing the duties of this job, the employee is frequently required to stand; walk for long durations. The employee must frequently lift and/or move up to 50 pounds. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public. Additional Details Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.Salary: . Date posted: 04/19/2024 08:10 PM
Executive Housekeeper
Marriott International, Goa, Any, India
Job Number 24069610Job Category Housekeeping & LaundryLocation Le Meridien Goa Calangute, Aguada Siolim Road, Calangute, Goa, Goa, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESManaging Housekeeping Operations • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Works effectively with the Engineering department on guestroom maintenance needs. • Supervises the property general cleaning schedule. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. • Supports and supervises an effective inspection program for all guestrooms and public space. • Communicates areas that need attention to staff and follows up to ensure understanding. • Ensures all employees have proper supplies, equipment and uniforms.Managing Departmental Costs • Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.Ensuring Exceptional Customer Service • Responds to and handles guest problems and complaints. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Conducting Human Resources Activities • Participates as needed in the investigation of employee accidents. • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. • Ensures employees understand expectations and parameters. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Observes service behaviors of employees and provides feedback to individuals. • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. • Participates in the employee performance appraisal process, providing feedback as needed. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/20/2024 03:07 PM
Executive Housekeeper
Marriott International, Navi Mumbai, Any, India
Job Number 24070118Job Category Housekeeping & LaundryLocation Courtyard Navi Mumbai, Sector 7 Narul, Navi Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESManaging Housekeeping Operations • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Works effectively with the Engineering department on guestroom maintenance needs. • Supervises the property general cleaning schedule. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. • Supports and supervises an effective inspection program for all guestrooms and public space. • Communicates areas that need attention to staff and follows up to ensure understanding. • Ensures all employees have proper supplies, equipment and uniforms.Managing Departmental Costs • Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.Ensuring Exceptional Customer Service • Responds to and handles guest problems and complaints. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Conducting Human Resources Activities • Participates as needed in the investigation of employee accidents. • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. • Ensures employees understand expectations and parameters. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Observes service behaviors of employees and provides feedback to individuals. • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. • Participates in the employee performance appraisal process, providing feedback as needed. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/20/2024 02:44 PM
Assistant Housekeeper - Seasonal, Part Time
Fairmont Hotels and Resorts, Victoria, Any
Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Recommended, Four-Star property offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionWhat is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Empress HotelExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsFull rate pay of $24.21 to 27.67What you will be doing: Acts as the key contact for the Room Attendants, ensuring information is communicated, procedures are in place, standards are met and challenges are resolvedInspects VIP arrivals and stayovers, All Accor Members arrivals and follows up on special VIP and FPC requestsPerforms routine inspections on Room Attendants, relating to corporate room standards and provides assistance or support to make necessary correctionsHandles general inquiries by Room Attendants regarding guest requests and may provide information concerning daily operation of overall housekeeping department.Assist the Senior housekeeper with daily duties to ensure efficiency and effectiveness of the housekeeping operationEnsures Fairmont standards are met and exceededOther duties as assignedQualificationsYour experience and skills include:Fluency in English (verbal & written) essentialHigh school diploma preferred, or equivalentHousekeeping environmentProven training skillsExperience with hotel Property Management System, Micros-Fidelio desirableProven ability to help motivate changeMust be proactive with a meticulous eye for detailStrong organizational, supervisory and communication skillsMust be able to convey information and ideas clearlyMust be able to evaluate and select among alternative courses of action quickly and accuratelyMust work well in stressful, high-pressure situationsMust be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guestAdditional InformationPhysical Aspects of Position (include but are not limited to): Frequent standing and walking, Frequent bending and kneeling, Frequentcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/23/2024 10:08 PM
Housekeeper
Sunrise Senior Living, Oakville, ON
Sunrise of Oakville ''It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!''- Sunrise Team Member At Sunrise, our Room Attendant is responsible for performing general housekeeping duties in resident suites, public areas and support areas as assigned while meeting or exceeding Sunrise's quality standards. Responsibilities:-Maintaining the commercial laundry in a clean, orderly and sanitary condition- Collecting, cleaning and redistributing the community laundry- Properly sorting, washing and drying linens following the approved laundry procedures- Responsible for trash collection and removal and maintaining trash receptacles and collection areas in a clean, sanitary manner- Assists Care Givers and Department Leaders with resident care when requested Qualifications:- Desire to work with seniors- High School diploma / GED preferred- Able to provide housekeeping and laundry services in a resident centered environment- Ability to handle multiple priorities- Possess written and verbal skills for effective communication and competent in organizational, time management skills- Demonstrates good judgment, problem solving and decision making skills- Ability to work semi-independently without direct supervision by following all community procedures and guidelines and having the ability to follow through on assigned tasks, and demonstrates initiative Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will…Make a Difference Every DayWe are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact [email protected]